Office Manager Jobs in Attleboro, MA

We are seeking an exceptional Dental Office Manager to join our team and lead the non-clinical operations of our dental practice. This key leadership role is vital to ensuring an outstanding patient experience, fostering a positive and productive work environment, and supporting the continued growth of the practice. This role is not intended to impact the independent clinical judgment and decision making of the licensed providers rendering services at each practice. As an Office Manager you will: Foster a growth-oriented, positive, and encouraging environment. Implement action plans that grow the active patient-base, production, and collections of your practice. Understand opportunities for growth and execute on identified areas of weakness. Manage P&L to ensure your practice achieves targets relative to growth and controllable expense management. Support effective recruiting practices of potential candidates; Drive an exceptional onboarding experience for new team members; Create professional development and performance management plans; and Meet or exceed retention goals in your practice Coach and mentor team members to independently perform assigned tasks. Deliver effective feedback and corrective action to Direct Reports in accordance with defined processes, as needed. Monitor the values, culture, and satisfaction of both team and patients, identify any deficiencies, and provide support and guidance to rectify. Ensure team members thrive and organizational outcomes are met. Build and maintain strong relationships with doctors. Partner with Clinical Support functions to ensure teams and patients achieve Oral Systemic Health. Support teams in all areas of operations to ensure systems and processes are successful. Partner with the support functions, regional leadership, and practice team to achieve favorable results with respect to exceptional team experience, quality patient care, patient satisfaction/loyalty, revenue, collections, and expense management. Help to communicate and implement key processes or updates to direct reports. Ensure all RCM, Finance & Accounting Processes are functioning properly. Skills and Qualifications Bachelor's degree in business administration, or related field experience. Dental management experience, supervising teams. A solid grasp of data analysis and performance metrics. Be able to diagnose problems quickly and have foresight into potential issues. Superior communication skills with the ability to quickly establish rapport and work closely with team members and peers. Experience in leadership positions, managing and training new and existing employees with steadfast resolve and personal integrity. Proven track record managing profitable, successful teams, and driving revenue growth. Knowledge of dental practice management systems. Benefits for Full-Time Employees* PTO, paid holidays Medical Vision 401(k) Eligibility And many more! *Benefits are subject to change and eligibility.

Job Description The Practice Leader (PL)/ Dental Office Manager will provide leadership and support growth initiatives to the Select Dental Management supported dental practices. They will bring non-clinical operational, managerial, and administrative procedures, reporting structures and operation controls to their assigned practice. The PL will effectively communicate and foster growth among their team. This is a vital practice leadership role that will focus on positive patient experience, employee and dentist satisfaction, as well as support growth in their practice. This role is not intended to impact the independent clinical judgment and decision making of the licensed providers rendering services at each practice. Skills and Qualifications Bachelor’s degree in business administration, or related field experience. Dental management experience, supervising teams. A solid grasp of data analysis and performance metrics. Be able to diagnose problems quickly and have foresight into potential issues. Superior communication skills with the ability to quickly establish rapport and work closely with team members and peers. Experience in leadership positions, managing and training new and existing employees with steadfast resolve and personal integrity. Proven track record managing profitable, successful teams, and driving revenue growth. Knowledge of dental practice management systems. Benefits for Full-Time Employees* PTO, paid holidays, office closure days Medical Vision Dental allowance Uniform allowance, as needed 401(k) Eligibility And many more! Cornerstone Dental Care | Dentist Westborough MA *Benefits are subject to change and eligibility. About the Role: Practice Growth: Practice Leaders support the processes of each practice for the growth of active patients, production, and collections in the assigned practices they support. Foster a growth-oriented, positive, and encouraging environment. Implement action plans that grow active patient-base, production, and collections of assigned practices. Practice Efficiency: Practice Leaders are accountable for the management of non-clinical Controllable Expenses and meeting or exceeding Budgets in the assigned practices they support. Understand opportunities on financial scorecard of Practice; execute on identified areas of weakness and growth opportunities. Manage P&L to ensure the assigned practices achieve targets relative to growth and controllable expense management. Employee Engagement: Practice Leaders are accountable for building strong, passionate teams, who are aligned with the Mission Vision and Values of Select Dental Management in the assigned practices they support. Support effective recruiting practices of potential candidates. Drive an exceptional onboarding experience for new team members. Create professional development and performance management plans. Meet or Exceed retention goal in assigned practice. Coach and mentor team members to independently perform assigned tasks. Deliver effective feedback and corrective action to Direct Reports in accordance with company-defined processes, as needed. Monitor the values, culture, and satisfaction of both team and patients at all supported practices. Identify any deficiencies and provide support and guidance to rectify. Ensure team members thrive and organizational outcomes are met. Build and maintain strong relationships with doctors. Patient Satisfaction: Practice Leaders are accountable for delivering a WOW Patient Experience in the assigned practices they support. Build passionate teams who are motivated to deliver a World Class Patient Experience. Implement strategies that drive and support patient experience improvement initiatives for assigned practices. Partner with Clinical Support functions to ensure teams and patients achieve Oral Systemic Health. Systems & Accountability: Practice Leaders are accountable for ensuring processes are implemented effectively and consistently in their practice. Support teams in all areas of operations to ensure systems and processes are successful. Partner with the support functions, regional leadership, and practice team to achieve favorable results with respect to exceptional team experience, quality patient care, patient satisfaction/loyalty, revenue, collections, and expense management. Help to communicate and implement key processes or updates to direct reports. Ensure all RCM, Finance & Accounting Processes are functioning properly. Our Mission & Values: Drive All Decisions and Actions “To Make Our Teams, Practices, and Patients Happier and Healthier!” Positive Energy – We are enthusiastic, empathetic, compassionate, optimistic, generous, kind, and passionate. Partnership – Work collaboratively together to achieve shared goals. We accomplish more together than as individuals. We are better together. Communication – Set clear expectations and feedback to our patients and team members. Growth - We strive to continuously improve and are goal oriented. We grow always in all ways. Our Mission & Values: To make the teams, patients, and practices we support healthier and happier.

Full-time Description We are looking for a motivated and energetic office manager to join our growing team, with strong leadership skills to oversee all administrative operations in our pediatric dental practice. A candidate who has the ability to multitask effectively, work under pressure, and stay organized. Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication, and safety. Qualifications Minimum one year of experience managing a dental practice Excellent verbal and written communication skills and the ability to make decisions independently Superior interpersonal skills Thrives in a team-based environment Displays a high degree of professionalism Dedicated to being a true leader in the office Ability to read and interpret documents including but not limited to compliance and safety documents; policy and training manuals, routine reports, and correspondence; speak effectively and present information to individuals in the organization. Balances team and individual responsibilities; exhibits objectivity; welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and attain group commitments and goals Duties and responsibilities of the Practice Manager include, but are not limited to: As a practice manager, you are responsible and accountable for the results of and the day-to-day operations of the office Primary contact and resource for doctors in the practice Review and maintain schedules for productivity Treatment planning and coordinating to promote high-case acceptance Provide workflow direction for auxiliary staff Human Resources including hiring, training, performance management, and dismissal Accounts receivables including patient pay and insurance Reporting, interpreting, and responding to practice metrics to improve office performance Interact with the home office to communicate office needs and success Perform other related job duties as assigned *** Full Job description to be discussed during the interview process Requirements Competitive compensation Monthly goal-based bonuses ***Open opportunity for career growth, expansion of skills, and higher earning potential Benefits: Dental Insurance Disability insurance Employee discount Flexible spending account Free Parking Health insurance Life insurance Opportunities for advancement Paid time off Vision insurance Dental Specialty: Specialty Dentistry Work Remotely: No Work Location: One location COVID-19 Precaution(s): COVID-19 vaccine not required Personal protective equipment provided or required Sanitizing, disinfecting, or cleaning procedures in place Patient screening in place

Job DescriptionWe are looking for an exceptional Dental Office Manager to join our team and help us continue to grow! The Office Manager role is a hands-on position that is dedicated to ensuring the success of the team and providing every patient with an extraordinary experience. This position requires someone who excels in a fast paced, dynamic environment who has exceptional multitasking skills, loves interacting with customers and making a positive impact, and is driven to see the success of the entire team! Our mission is to make people want to go to the dentist, and people do want to come to here. If you are looking for a fun, fast, and exciting place to work that will challenge you to grow, reward talent and effort, a place of unimagined career possibilities, we want to talk to you. Responsibilities: Manage employees' schedules and paid time off (not including doctors) Ensure staff is on time, in uniform, and prepared for work before patients arrive Conduct morning meetings with prepared agenda and reviews daily goals Works with existing vendor relationships to manage office equipment, utilities, software, technology, and the facility itself and resolves any related problems or needed repairs Report expenses and End of Month close-out monthly and manage supplies and budget Promote a positive work environment in line with policies and culture Address violations of culture, policies, and protocols and provide corrective action as needed Maintain a full schedule of patients daily Assist patients with understanding and accepting their clinical diagnosis Calculate fees for dental treatment Coordinate financial agreements for the patient's portion of dental treatment costs Administrative duties including checking patients in and out and coordinating payments Interview, hire, and oversee training of new employees Maintain and clean and well-organized office Support clinical staff and perform other duties as assigned Qualifications: Dental office management experience required (including knowledge of dental codes, terminology, procedures, and dental insurance). Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. Demonstrated proficiency with Google Apps preferred. Excellent verbal and written communication skills. Ability to multi-task and work in a fast-paced environment. Excellent critical thinking skills. Honesty and Integrity.

We are seeking to hire a full-time Dental Office Manager responsible for overseeing the operation of a dental office to give patients a good experience and setting standards for clinic employees. Duties include helping patients at the front desk, setting office budgets and leading a team of office staff to promote a well-organized and efficient practice. To be successful you should exhibit the following traits: Value hard work and be motivated, ambitious and reliable. Appreciate the value of teamwork and the contributions of each team member. Be compassionate and caring in your interactions with both patients and staff. Endeavor to do the right thing in every situation. Responsibilities Include but Not Limited To: Manage all financial aspects of the practice to ensure profitability Manage patient schedules to ensure productivity Manage employee relations in the practice Manage accounts receivables to include patient and insurance Lead weekly and monthly meetings Participate in monthly financial reviews Supervise and appoint staff Take care of marketing and public relations Ensure procedures and policies are adhered to

Welcome to ARO! Administrative Resource Options (ARO) is a leading international outsourcing firm specializing in office services management. We are a privately held, certified woman owned business and have a presence in 28 states nationwide as well as 4 provinces in Canada. Our services include copy/print, mail and package handling, reception, printer/copier fleet management, and office supply management. We offer a full complement of employee benefits including medical, dental, life and 401(k) with employer match. We also offer some unique benefits such as paid time off for charity work (Charity Leave) and Donate for Life organ donor recognition. We are celebrating our 25th year in business and planning for continued growth. ARO is not a temp or staffing agency. This is a Full Time opportunity Job Description PT Floater needed / 20 hours/week standard with up to 40 hours/week during times of vacation coverage. Work with Regional director and other managers to provide coverage at all Boston and surrounding area locations during times of vacations or absences, which will include some of the following tasks: On Site MPS first responder copy/print services Supplies Management Produce and Provide Monthly & ad hoc Reporting Log meter counts for networked and non-networked devices Print and provide device specific configuration pages upon request Supplies Management Load paper in designated devices on a daily basis Provide first response to service issues within 1-2 hours for certain machines and 1 hour or less with other designated “high priority” machines Manage/install hot swap devices while original unit is being serviced Dispatch to contracted service provider for break fix service as necessary Provide coverage during absences. Ability to travel to multiple sites Mail Services duties including but not limited to sorting and delivering mail, processing outgoing mail and packages Copy Services including but not limited to completion and delivery of hard copy and electronic copy job submissions. Receptionist duties Qualifications Required Candidate Skills: Strong background in customer service Ability to lift 50 pounds Strong communication skills: written, verbal Proficient in MS Office: especially Word, Excel and Outlook Desirable Candidate Skills: Experience supporting MFDs and MFPs Mail / Shipping experience Copy experience Additional Information Company Overview Every day ARO earns the trust of a diverse and progressive body of clients who recognize our strong commitment to: Accessibility: At ARO we believe that true accessibility comes with engagement. We are constantly reaching out and traveling to client sites to make sure all bases are touched on. Our Engaged Communication Commitment backs our work ethic. Constant proactive communication and being readily available for clients and employees across the country is pivotal to our success. Results: With ARO your return on investment will not disappoint. As an employee owned company, our resources go into our employees rather than into sprawling campuses or other overhead expenses that may not directly benefit you. ARO's core business is and always has been on-site facilities management and its close monitoring through a comprehensive reporting structure. This assures you will experience palpable results in service quality as well as in ROI. Ask about our No Risk Guarantee! Objectivity: Many of our competitors are publicly held software or hardware manufacturers and/or distributors. They are quota-based and are held accountable to their investor's interests. At ARO our primary goal is customer service and relationships: we monitor clients' changing requirements and long-term vision to drive proactive and cooperative solutions. We engage our hardware, software and services partners proactively when a client needs it, not when a financial quarter is ending.

Sign-On Bonus $5,000! Cornerstone Dental Care is proud that our focus on patients has driven a positive patient experience, best in class employee and dentist retention and satisfaction, as well as substantial growth in our practices. This is an opportunity for you to thrive in an efficient office environment with an outstanding dental team that is well trained and highly motivated. If you enjoy working in a clinically focused, patient centric, fully digital dental office, then we encourage you to apply today. Overview The Practice Leader role is an opportunity for you to thrive in an efficient office environment with an outstanding dental team that is well trained and highly motivated. If you enjoy working in a clinically focused, patient-centric, fully digital dental office then we encourage you to apply today. Duties/Responsibilities Manages all daily and monthly financial aspects of the office, including, but not limited to, revenue cycle, EOM reporting, bank deposits, vendor management, procurement oversight, etc. Understands office KPI metrics and strives to reach goals in place. Manages clinical and non-clinical staff within the office and submits payroll, conducts performance reviews, training, and oversees the employee lifecycle (hiring, onboarding, training, offboarding). Maintains appropriate and efficient staffing of all departments, communicating team and practice goals continuously to motivate the team; leads staff meetings and morning huddles. Delegate roles and responsibilities to each team member. Ensures a patient-centric, collaborative culture within the office. Oversees patient satisfaction and ensures the WOW patient experience. Addresses any shortfalls and implements improvements. Collaborates with Regional Leader. Required Skills/Abilities Working knowledge of practice management software. Superior communication skills with the ability to quickly establish rapport and work closely with patients and staff. Exhibit outstanding customer service. Education and Experience Minimum experience of 3 - 5 years as a dental office manager/practice leader preferred. Experience in leadership positions, managing and training new and existing employees. Experience must demonstrate an attention to detail as well as strong project management and problem-solving skills. Benefits for Part-Time Employees* PTO, paid holidays, office closure days Dental allowance Uniform allowance, as needed 401(k) Eligibility And Many More! *Benefits subject to change and eligibility Physical Requirements Prolonged periods sitting at a desk and working on a computer. Prolonged periods of periods of standing and bending. Must be able to lift Our Mission & Values: Drive All Decisions and Actions “To Make Our Teams, Patients, and Practices Happier and Healthier!” Positive Energy - We are enthusiastic, empathetic, compassionate, optimistic, generous, kind, and passionate. Partnership - Work collaboratively together to achieve shared goals. We accomplish more together than as individuals. We are better together. Communication - Set clear expectations and feedback to our patients and team members. Growth - We strive to continuously improve and are goal-oriented. We grow always in all ways. #sdmlo

Employment Type: Full-Time, Experienced Department: Litigation Support CGS is seeking a Front Office Manager to join our team supporting the legal mission of a large federal agency. This position will allow candidates to demonstrate expertise in office management by providing managerial support and successfully interacting with clients or attorneys. CGS brings motivated, highly skilled, and creative people together to solve government's most dynamic problems with cutting edge technology. To carry out our mission, we are seeking candidates that are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: * This is a high-level, high-visibility position which requires the candidate to be onsite 5 days per week. * The individual must be prepared to closely interact with high-level staff to complete assignments with little oversight. * The individual must be confident in their interactions and possess a professional demeanor and work ethic. * The position plays a vital role in the day-to-day operations of the client. Only very experienced candidates very experienced candidates will be considered. This is not a position to grow into. The candidate must have proven, successful, long-term relevant experience to be considered. * Schedule and coordinate Senior Management calls/meetings via Zoom, MS Teams, etc. * Setup and initiate hybrid meetings * Coordinate with IT to resolve equipment technical issues * Make travel arrangements using the E2 application (training provided) * Reconcile travel expenses for Senior Management using the E2 application * Be available to make travel adjustments in the E2 application as needed after travel has commenced * Answer and direct incoming calls to appropriate parties * Coordinate site events with dignitaries as needed * Coordinate scheduling with inside/outside parties * Direct correspondence to appropriate parties * Organize workload, processes, physical objects and spaces as needed * Schedule appointments * Communicate on behalf of Senior Management as needed Qualifications: * At least four years of progressively more responsible supervisory and management experience, including proven capabilities and communication skills to successfully interact with clients or attorneys * Experience interacting with the public via phone or the front desk * Experience ordering and maintaining documents * Exceptional phone etiquette * Experience operating a multiline phone system * Experience reviewing written text for typographical consistency, grammar and spelling. * Experience or skill managing day-to-day operations of a high-level office * Experience in office organization or non-specialized business operations * Experience with MS Office Suite - PowerPoint, Word, Excel and Outlook * Experience supervising and directing other office support staff as needed * Ability to learn new applications * Must be a self-starter, quick learner, resourceful and take initiative * Exceptional oral and written communication skills are required * Undergraduate degree required. Ideally, you will also have: * Law degree, advanced technical certification, or other pertinent graduate degree preferred Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. * Health, Dental, and Vision * Life Insurance * 401k * Flexible Spending Account (Health, Dependent Care, and Commuter) * Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Email: ******************* $89,301.33 - $114,816 a year

span id="spandesc"divspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"The Operations Front Office Manager will play a crucial part in maintaining the highest standards of cleanliness, organization, and guest satisfaction at our hotel. Your commitment to excellence and dedication to guest service will be integral to our continued success. You will be responsible for managing a team of front office personnel, maintaining high standards of cleanliness and guest satisfaction, and upholding the hotel's operational standards. Must demonstrate excellent leadership, communication and team building skills with associates, peers and across departments. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/divdivspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/divdivspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/divullispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Cultivate an atmosphere where employees consistently display attentiveness, friendliness, helpfulness, and courtesy to all guests, managers, and fellow team members. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Respond promptly and professionally to guest requests, concerns, complaints, and accidents reported through various channels, including reservations, comment cards, letters, and phone calls. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Maintain a courteous and efficient approach in addressing these matters, with a strong emphasis on follow-up to ensure guest satisfaction. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Motivate, coach, counsel, and if necessary, discipline all front office personnel in accordance with Hotel SOPs. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Ensure adherence to the "Standard of the Week" training program, using Hotel's proven methods for effective training. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Establish and maintain a well-organized cleaning program that covers floor care, deep cleaning, mattress maintenance, and more, supported by detailed checklists for each position. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Assist in the oversight and maintenance of all housekeeping equipment, promoting operational efficiency. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Sheets (MSDS) and Hazard Communication (HazComm) protocols. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Respond to all guests' requests, problems, complaints and/or accidents presented at the Front Desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Carry a cell phone always. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit reports and maintain close observation of daily house count. Monitor selling status of house daily, i. e. flash report, allowances, etc. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Streamline the management of large guestroom turnovers, optimizing efficiency. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Ensure consistency in departmental opening and closing procedures to enhance guest experiences. Position: Operations Manager Starting Date: As soon as possible Length: 1 year offer with possibility of renewal/spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Keep a pager always for seamless communication. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Prepare and conduct front office interviews as required, adhering to Hotel SOPs. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Foster employee morale and oversee the comprehensive training of front office staff. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Assist in performing required annual Quality audit with General Manager (GM) amp; Regional Director/spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Daily inspection of guest rooms, with a focus on rooms being inspected alongside supervisors on a regular basis. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Collaborate with the Director of Housekeeping to inspect all VIP rooms before guest arrivals. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Maintain the highest standards in cleanliness for public areas, guest rooms, and back-of-house areas. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Assist in maintaining the necessary levels of housekeeping and laundry supplies, ordering required items on a monthly or quarterly basis. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Conduct monthly and quarterly housekeeping inventories promptly. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Assist in reviewing worked hours of the front office staff for payroll compilation and ensure timely submission to the Accounting department. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Assist in preparing employee schedules according to business forecasts, payroll budget guidelines, and productivity requirements. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Foster professional working relationships and promote open lines of communication with managers, employees, and other departments. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Ensure the implementation of all Hotel policies and house rules, demonstrating a solid understanding of hospitality terms. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Ensure that all Service Standards by Position competencies for front office staff are signed off. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Operate pagers and radios efficiently and professionally, maintaining proper radio etiquette within the department. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Manage and organize large turn days, including group check-ins and check-outs. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Monitor room statuses, including out-of-order, out-of-service, discrepant, and show rooms, to address issues swiftly. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Maintain constant communication with the Guest Services team. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Monitor and respond to special guest requests promptly, including those from VIPs, guests with special needs, and those requiring connecting rooms. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Maintain and monitor "Lost and Found" procedures and policies in accordance with Hotel standards. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Manage the key control system for house keys to ensure security and guest safety. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Encourage participation within the department for the monthly Hotel team meeting. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Direct the Front Office Department towards their role in contributing to guest service excellence and achieving high audit scores. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Continuously monitor VIPs, special guests, and their unique requests, ensuring a memorable experience. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports, and tracking logs. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Utilize the telephone and computer system for reporting and verifying room status. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Record all valet laundry for valet cleaners, checking and reviewing incoming laundry to ensure all items have been returned. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Properly store, secure, and issue supplies as needed to meet business demands. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Ensure strict compliance with corporate Risk Management standards, including Material Safety Data. /span/spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Ensure the completion of regular maintenance and cleaning projects on a biannual basis, maintaining a pristine environment for guest satisfaction. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Above all, maintain a relentless commitment to ensuring overall guest satisfaction and a memorable experience during their stay at our hotel. /spanbr//span/li/uldivbr//div/spanbr/span id="spanreq"h3Requirements/h3ulspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/ulul style="margin-top:0; margin-bottom:0"li dir="ltr" style="list-style-type:disc; font-size:10pt; font-family:Poppins, sans-serif; color:rgb(0, 0, 0); background-color:transparent; font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre"p dir="ltr" style="line-height:1. 2; text-align:justify; margin-top:0px; margin-bottom:0pt"span style="font-size:10pt; font-family:Poppins, sans-serif; color:rgb(0, 0, 0); background-color:transparent; font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre; white-space:pre-wrap"span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Required qualifications:/span/spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/p/liul style="margin-top:0; margin-bottom:0"li dir="ltr" style="list-style-type:disc; font-size:10pt; font-family:Poppins, sans-serif; color:rgb(0, 0, 0); background-color:transparent; font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre"p dir="ltr" style="line-height:1. 2; text-align:justify; margin-top:0px; margin-bottom:0pt"span style="font-size:10pt; font-family:Poppins, sans-serif; color:rgb(0, 0, 0); background-color:transparent; font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre; white-space:pre-wrap"span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Bachelor's degree in Hospitality Management or related degree. /span/spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/p/lili dir="ltr" style="list-style-type:disc; font-size:10pt; font-family:Poppins, sans-serif; color:rgb(0, 0, 0); background-color:transparent; font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre"p dir="ltr" style="line-height:1. 2; text-align:justify; margin-top:0px; margin-bottom:0pt"span style="font-size:10pt; font-family:Poppins, sans-serif; color:rgb(0, 0, 0); background-color:transparent; font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre; white-space:pre-wrap"span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Previous experience in the hospitality industry. /span/spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/p/lili dir="ltr" style="list-style-type:disc; font-size:10pt; font-family:Poppins, sans-serif; color:rgb(0, 0, 0); background-color:transparent; font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre"p dir="ltr" style="line-height:1. 2; text-align:justify; margin-top:0px; margin-bottom:0pt"span style="font-size:10pt; font-family:Poppins, sans-serif; color:rgb(0, 0, 0); background-color:transparent; font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre; white-space:pre-wrap"span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Ability to communicate in verbal and written form accurately and effectively with guests and Associates/span/spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/p/lili dir="ltr" style="list-style-type:disc; font-size:10pt; font-family:Poppins, sans-serif; color:rgb(0, 0, 0); background-color:transparent; font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre"p dir="ltr" style="line-height:1. 2; text-align:justify; margin-top:0px; margin-bottom:0pt"span style="font-size:10pt; font-family:Poppins, sans-serif; color:rgb(0, 0, 0); background-color:transparent; font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre; white-space:pre-wrap"span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Supervisory experience required. /span/spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/p/lili dir="ltr" style="list-style-type:disc; font-size:10pt; font-family:Poppins, sans-serif; color:rgb(0, 0, 0); background-color:transparent; font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre"p dir="ltr" style="line-height:1. 2; text-align:justify; margin-top:0px; margin-bottom:0pt"span style="font-size:10pt; font-family:Poppins, sans-serif; color:rgb(0, 0, 0); background-color:transparent; font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre; white-space:pre-wrap"span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Experience with creating schedules, labor costing, payroll administration, and Associate performance management required/span/spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/p/lili dir="ltr" style="list-style-type:disc; font-size:10pt; font-family:Poppins, sans-serif; color:rgb(0, 0, 0); background-color:transparent; font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baselin

Full-time Description The primary function of the Front Office Manager is to assist the hotel guests and attend to their needs while utilizing the highest possible level of service; thus, ensuring we are providing a welcoming and accommodating environment. The Front Office Manager is also meant to direct, oversee, train and evaluate the performance of all Guest Service Agents and the Front Desk Supervisor (if applicable). They are to resolve guest issues and perform duties as required to ensure 100% guest satisfaction. The Front Office Manager will oversee the front desk processes between the guests and the various hotel departments. Responsibilities: Oversee Guest Service Agents and the Front Desk Supervisor (if applicable). Responsible for completion of training programs and schedules for Direct Reports. Review payroll for department and verify clock-in and clock-out times of the front office associates. Responsible for superior guest service and guest satisfaction as measured through Brand GSS surveys and online review sites. Responsible for Front Desk Department associate performance evaluations, scheduling and time and attendance. Coordinate all special guest programs, amenities, arrangements, etc. between all departments (Sales, Front Desk, Food and Beverage, Housekeeping, and Shuttle Service), to ensure flawless execution of guest expectations. Knowledgeable in the hotel's Property Management System. Complete and print all required daily reports, records and logs as necessary. Relocate guests to nearby hotels as necessary. Balance all cash, check, credit card and ledger accounts as assigned as per proper protocol. Conduct monthly meetings with the Front Desk staff. Serve as Manager on Duty. Attend mandatory meetings & hotel functions. Comply with all company standards and policies, as established in the employee handbook. Maintain Market/Suite Shop Inventory and Price List. The benefits package offered to eligible associates includes: Medical and Dental Insurance Long Term Disability and Life Insurance 401(k) retirement plan with Employer Match Vacation Sick time Brand specific team discounts Requirements Requirements: 1-3 years related experience Able to lift and carry up to 50 lbs. Able to bend and stoop Able to stand and walk for extended periods of time English verbal and written communication skills Bi-lingual skills a plus Availability nights, weekends, and holidays. Salary Description $65,000 to $75,000 per year

On-site Front Office Manager - Oral Surgery On-site Front Office Manager - Dental Location: Oral & Facial Surgery Centers of Massachusetts | Burlington, MA and Cambridge, MA Oral Surgeon | Cambridge & Burlington, MA | Oral Surgery Position Highlights: As a Front Office Manager, you will be a trusted leader in the practice, ensuring the delivery of a quality patient experience while driving operational excellence. You will oversee all aspects of the practice, including patient and referral experience, team member engagement, doctor satisfaction, and opportunities for growth. Your leadership will foster a positive workplace culture, ensuring both team and patient satisfaction while optimizing practice performance. Provide strategic leadership in all aspects of practice operations, ensuring exceptional patient experiences and identifying opportunities for continuous growth and improvement. Foster a patient-centric environment by upholding the highest standards of customer service and care. Cultivate a safe, supportive, and engaging workplace that promotes team member satisfaction and productivity. Recruit, onboard, and develop a high-performing team through effective training, mentorship, and leadership. Establish and monitor practice goals and key performance indicators, implementing data-driven strategies for success. Oversee facility operations, ensuring a well-maintained, efficient, and welcoming environment for patients and staff. Ensure strict adherence to policies, protocols, and regulatory requirements to maintain operational excellence. Lead all aspects of HR management, including workforce planning, scheduling, performance management, and employee relations. Maintain open and transparent communication with team members and doctors to align on priorities and drive collaboration. Champion change initiatives, driving process improvements and fostering a culture of adaptability and innovation. Proactively identify and resolve operational challenges, implementing preventive measures to enhance efficiency. Perform additional duties as needed to support the success of the practice Who We Are: Oral & Facial Surgery Centers of MA is dedicated to providing exceptional oral surgery care while fostering a supportive and growth-oriented environment for our team. We prioritize high-quality patient experiences, collaboration, and continuous improvement. Our commitment to excellence extends to our team members, offering a professional and engaging workplace with opportunities for career advancement. What We Offer: We prioritize your personal and professional well-being, covering aspects from health to financial and social welfare. Health, Dental, Vision, with HSA option Paid Life Insurance Accident and Hospital Indemnity Insurance Paid Time Off and Sick Leave 401k with up to 4% Company Match Short/Long Term Disability Employee Assistance Program National Discount and Rewards Marketplace Paid Parental Leave Career Path Advancement Opportunities Required Qualifications: Minimum of five years of related experience. High school diploma or equivalent. Knowledge of medical and dental terminology. Proficiency in Microsoft Office Suite and office management procedures. Strong verbal and written communication skills. Excellent interpersonal and customer service skills. Strong organizational skills and attention to detail. Preferred Qualifications: Two or more years of supervisory experience. Bachelor's degree in a related field. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status.

On-site Front Office Manager - Oral Surgery On-site Front Office Manager - Dental Location: Oral & Facial Surgery Centers of Massachusetts | Burlington, MA and Cambridge, MA Oral Surgeon | Cambridge & Burlington, MA | Oral Surgery Position Highlights: As a Front Office Manager, you will be a trusted leader in the practice, ensuring the delivery of a quality patient experience while driving operational excellence. You will oversee all aspects of the practice, including patient and referral experience, team member engagement, doctor satisfaction, and opportunities for growth. Your leadership will foster a positive workplace culture, ensuring both team and patient satisfaction while optimizing practice performance. Provide strategic leadership in all aspects of practice operations, ensuring exceptional patient experiences and identifying opportunities for continuous growth and improvement. Foster a patient-centric environment by upholding the highest standards of customer service and care. Cultivate a safe, supportive, and engaging workplace that promotes team member satisfaction and productivity. Recruit, onboard, and develop a high-performing team through effective training, mentorship, and leadership. Establish and monitor practice goals and key performance indicators, implementing data-driven strategies for success. Oversee facility operations, ensuring a well-maintained, efficient, and welcoming environment for patients and staff. Ensure strict adherence to policies, protocols, and regulatory requirements to maintain operational excellence. Lead all aspects of HR management, including workforce planning, scheduling, performance management, and employee relations. Maintain open and transparent communication with team members and doctors to align on priorities and drive collaboration. Champion change initiatives, driving process improvements and fostering a culture of adaptability and innovation. Proactively identify and resolve operational challenges, implementing preventive measures to enhance efficiency. Perform additional duties as needed to support the success of the practice Who We Are: Oral & Facial Surgery Centers of MA is dedicated to providing exceptional oral surgery care while fostering a supportive and growth-oriented environment for our team. We prioritize high-quality patient experiences, collaboration, and continuous improvement. Our commitment to excellence extends to our team members, offering a professional and engaging workplace with opportunities for career advancement. What We Offer: We prioritize your personal and professional well-being, covering aspects from health to financial and social welfare. Health, Dental, Vision, with HSA option Paid Life Insurance Accident and Hospital Indemnity Insurance Paid Time Off and Sick Leave 401k with up to 4% Company Match Short/Long Term Disability Employee Assistance Program National Discount and Rewards Marketplace Paid Parental Leave Career Path Advancement Opportunities Required Qualifications: Minimum of five years of related experience. High school diploma or equivalent. Knowledge of medical and dental terminology. Proficiency in Microsoft Office Suite and office management procedures. Strong verbal and written communication skills. Excellent interpersonal and customer service skills. Strong organizational skills and attention to detail. Preferred Qualifications: Two or more years of supervisory experience. Bachelor's degree in a related field. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status.

On-site Front Office Manager - Oral Surgery On-site Front Office Manager - Dental Location: Oral & Facial Surgery Centers of Massachusetts | Burlington, MA and Cambridge, MA Oral Surgeon | Cambridge & Burlington, MA | Oral Surgery Position Highlights: As a Front Office Manager, you will be a trusted leader in the practice, ensuring the delivery of a quality patient experience while driving operational excellence. You will oversee all aspects of the practice, including patient and referral experience, team member engagement, doctor satisfaction, and opportunities for growth. Your leadership will foster a positive workplace culture, ensuring both team and patient satisfaction while optimizing practice performance. Provide strategic leadership in all aspects of practice operations, ensuring exceptional patient experiences and identifying opportunities for continuous growth and improvement. Foster a patient-centric environment by upholding the highest standards of customer service and care. Cultivate a safe, supportive, and engaging workplace that promotes team member satisfaction and productivity. Recruit, onboard, and develop a high-performing team through effective training, mentorship, and leadership. Establish and monitor practice goals and key performance indicators, implementing data-driven strategies for success. Oversee facility operations, ensuring a well-maintained, efficient, and welcoming environment for patients and staff. Ensure strict adherence to policies, protocols, and regulatory requirements to maintain operational excellence. Lead all aspects of HR management, including workforce planning, scheduling, performance management, and employee relations. Maintain open and transparent communication with team members and doctors to align on priorities and drive collaboration. Champion change initiatives, driving process improvements and fostering a culture of adaptability and innovation. Proactively identify and resolve operational challenges, implementing preventive measures to enhance efficiency. Perform additional duties as needed to support the success of the practice Who We Are: Oral & Facial Surgery Centers of MA is dedicated to providing exceptional oral surgery care while fostering a supportive and growth-oriented environment for our team. We prioritize high-quality patient experiences, collaboration, and continuous improvement. Our commitment to excellence extends to our team members, offering a professional and engaging workplace with opportunities for career advancement. What We Offer: We prioritize your personal and professional well-being, covering aspects from health to financial and social welfare. Health, Dental, Vision, with HSA option Paid Life Insurance Accident and Hospital Indemnity Insurance Paid Time Off and Sick Leave 401k with up to 4% Company Match Short/Long Term Disability Employee Assistance Program National Discount and Rewards Marketplace Paid Parental Leave Career Path Advancement Opportunities Required Qualifications: Minimum of five years of related experience. High school diploma or equivalent. Knowledge of medical and dental terminology. Proficiency in Microsoft Office Suite and office management procedures. Strong verbal and written communication skills. Excellent interpersonal and customer service skills. Strong organizational skills and attention to detail. Preferred Qualifications: Two or more years of supervisory experience. Bachelor's degree in a related field. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status.

Additional Information: This hotel is owned and operated by an independent franchisee, Colwen Management, Inc. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International, Inc. We are seeking an engaging, friendly and detail-oriented Front Office Manager to join our team. In this role you will be directly responsible for the Front Desk and Night Audit teams, with a focus on guest and associate satisfaction. To be successful in this position you should have passion for delivering a superior service experience and developing our associates. Colwen Hotels is a hospitality group built on hard work, character and authenticity. We cultivate ideas and empower individuals to bring forward-thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today and we strive to keep our ideas fresh. We currently have 40 hotels in our portfolio operating across 10 states. With our continued growth and project pipeline, we are able to provide our associates with exciting career advancement growth and opportunities. General Responsibilities: -Manages day-to-day operations of the department to ensure associates adhere to Colwen Hotels and brand standards and consistently meet and exceed business and guest expectations. -Responsible for recruiting, interviewing, and hiring associates for the Front Office Department. -Develop specific departmental goals and objectives to prioritize, organize, and get work done. -Drive ongoing associate engagement/recognition initiatives. -Establish and maintain open collaborative relationships with direct reports and team members to ensure everyone is treated with dignity and respect. -Manage the ordering and inventory of the Front Office department supplies and uniforms. -Supervise staffing levels to ensure that guest services, operational needs, and financial objectives are met. -Monitor associate performance; provide coaching, mentoring, and developmental plans to improve associates' capabilities and performance. -Comprehends budgets, operating statements, payroll progress report, and maintain the operating budget. -Ensure all associates adhere to credit and cash handling policies; analyze variances and maintain a close watch to the daily house count. -Demonstrate knowledge of the brand specific service culture and ensure all associates provide excellent service to meet and exceed guest's expectations. -Greet VIPs and arrange for special services as requested. -Review daily Front Office work and reports generated by Night Audit, and take appropriate actions to ensure any issues or concerns are resolved in a timely manner. -Take a proactive approach when addressing guest issues and lead by example by setting a positive tone for the team. -Coach and support the Front Office to effectively manage occupancy, rates, wages, and controllable expenses. -Identify service issues and trends. Facilitate creative solutions to overcome obstacles and ensure continuous guest satisfaction results. -Ensure compliance with all company policies and procedures along with Federal & State laws and regulations. -Performs other duties, as assigned to meet business needs. Colwen Hotels is an equal opportunity employer. EEO M/F/D/V Requirements: -Two year college degree or equivalent Hospitality experience preferred -At least one year Hotel Front Desk supervisory experience -Excellent verbal and written communication skills -Reliable with ability to multi-task and work under pressure -Excellent interpersonal and customer service skills -Strong supervisory and leadership skills -Familiar with common computer software programs -Must be willing to work varied hours including nights, weekends, and holidays We've got you covered: Benefits & Perks -Medical Insurance with Company-Funded HRA -Dental Insurance -Vision Insurance -Flexible Spending Accounts -Wide-Array of Supplemental Insurance Offerings -Paid Time Off Programs -Employee Assistance Program -401K Plan - Traditional & Roth Options with Employer Match -Hotel Discount Travel Program for Associates & Family -Exclusive Associate Discounts - Travel, Entertainment, & Retail -Training and Development Programs -Career Advancement Opportunities This company is an equal opportunity employer. frnch1

Responsive recruiter Manage operations for a primary care/urgent care clinic through leadership, teamwork, and customer service orientation. Has primary responsibility for the supervision, scheduling, and performance of all clinical staff and providers. Essential Duties and Responsibilities * Provide leadership and direction to clinical staff and providers through morning huddles, daily communication, and ongoing review and evaluation of clinic operations. * Develop and maintain a work culture of high performance, high customer satisfaction, and high efficiency, by ensuring staff and providers are providing prompt, complete, and timely service to patients. * Monitor various key performance indicators and put programs in place for continuous improvement. * Recruit, hire, and complete onboarding processes for various roles; medical receptionist, medical assistant, lab technician, x-ray, and other positions. * Maintain and adjust work schedules and ensure optimal staffing across functional areas within clinic and amongst other clinics based on volume needs. * Supervise, evaluate, and execute performance evaluations of non-provider staff. * Work collaboratively with providers to ensure providers and support staff are working cohesively and with common purpose. * Ensure staff compliance with company policies and procedures and state and federal rules and regulations * Ensure employees are adequately trained to perform assigned duties safely and correctly. * Monitor clinic activity and patient flow to ensure efficient and effective patient care * Ensure that medical care is delivered in accordance with physician instructions * Investigate and resolve patient and staff concerns while continually monitoring patient satisfaction through various tool. * Ensure compliance with front office procedures and ensure accuracy of financial transactions. * Ensure maintenance and cleanliness of facility through use of clinic staff and other support staff * Ensure adequate stock of regular supplies and place orders for needed inventory * Regular attendance to ensure efficient clinic operations. Ensure clinic has continuous supervision personally or through designated individuals during absences. Other Duties and Responsibilities * Other duties and responsibilities as assigned. * Participate in team meetings with other clinic managers and director of operations. * Participate in special projects as needed. Qualifications * College degree preferred. * Minimum of two years' experience working in a supervisory role in a medical office preferred * Computer proficiency * Demonstrated skills in written, verbal and consultative communications * Ability to deliver high levels of customer service and achieve customer satisfaction * Understanding of compliance and regulatory guidelines (HIPAA, OSHA, etc.) * Understanding of revenue cycle management Physical Demands/Work Environment (optional) Clinic setting. Requires extended periods of standing and walking (more than 6 hours a day). Occasional stooping and kneeling. Potential exposure to blood-borne pathogens. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

Job Description The Bedi Dental Group difference Bedi Dental does dental differently for patients and clinicians alike, and we want our managers to love their jobs more than ever. Our mission is to help patients live healthier, happier lives. This means compassion for patients, proactive patient care, integrity, and the professional development and mentoring of our providers. We believe it's possible for dental providers to spend the time needed to treat every patient in a comprehensive manner. This approach is not only more fulfilling for dental teams, but also more beneficial for the patient. The Practice Manager Role We are looking for someone who will ensure outstanding customer service for our patients by supporting a friendly and efficient team, overseeing the flow of the practice, and providing problem-solving skills for all issues. You will be the go-to person for managing the staff and one who juggles multiple priorities. Our manager must exhibit exceptional poise and professionalism under pressure and will enjoy a wide variety of responsibilities and projects in this high-impact role. You will be wearing many hats, so a multi-tasker who works well under pressure is a must. We are looking for someone that is a natural leader and problem solver. Skills Oversight of daily operations including scheduling, billing, and project management Ensures schedule is booked and confirmed according to office protocol Coordinating and overseeing marketing and referral effort Manage accounts receivables to include patient and insurance Analyze business and financial data to recognize and build on strengths, provide daily feedback to improve weak areas of performance and identify anomalies occurring in the practice Helping with patient and team issues and concerns Achieve financial performance and revenue growth goals while supporting our culture and mission Provide direct individual and team leadership to achieve success Train, coach, and mentor team members to optimal patient service levels On-board all team members to seamlessly integrate into the dynamic practice environment while continuing to meet the patient and business needs The Practice Manager we are looking for: Previous Dental Practice Management Demonstrates strong patient care and communication skills Is excited about collaborating with a dental team Is adaptable to new ways of working in a dental office Eaglesoft and/or Dentrix knowledge is a plus! Benefits for Practice Managers at Bedi: Generous compensation package Medical and vision benefits In-house dental benefits 401(k) benefit with a match Generous paid time off, plus company holidays

On-site Front Office Manager - Oral Surgery On-site Front Office Manager - Dental Oral Surgeon | Cambridge & Burlington, MA | Oral Surgery Position Highlights: As a Front Office Manager, you will be a trusted leader in the practice, ensuring the delivery of a quality patient experience while driving operational excellence. You will oversee all aspects of the practice, including patient and referral experience, team member engagement, doctor satisfaction, and opportunities for growth. Your leadership will foster a positive workplace culture, ensuring both team and patient satisfaction while optimizing practice performance. Provide strategic leadership in all aspects of practice operations, ensuring exceptional patient experiences and identifying opportunities for continuous growth and improvement. Foster a patient-centric environment by upholding the highest standards of customer service and care. Cultivate a safe, supportive, and engaging workplace that promotes team member satisfaction and productivity. Recruit, onboard, and develop a high-performing team through effective training, mentorship, and leadership. Establish and monitor practice goals and key performance indicators, implementing data-driven strategies for success. Oversee facility operations, ensuring a well-maintained, efficient, and welcoming environment for patients and staff. Ensure strict adherence to policies, protocols, and regulatory requirements to maintain operational excellence. Lead all aspects of HR management, including workforce planning, scheduling, performance management, and employee relations. Maintain open and transparent communication with team members and doctors to align on priorities and drive collaboration. Champion change initiatives, driving process improvements and fostering a culture of adaptability and innovation. Proactively identify and resolve operational challenges, implementing preventive measures to enhance efficiency. Perform additional duties as needed to support the success of the practice Who We Are: Oral & Facial Surgery Centers of MA is dedicated to providing exceptional oral surgery care while fostering a supportive and growth-oriented environment for our team. We prioritize high-quality patient experiences, collaboration, and continuous improvement. Our commitment to excellence extends to our team members, offering a professional and engaging workplace with opportunities for career advancement. What We Offer: We prioritize your personal and professional well-being, covering aspects from health to financial and social welfare. Health, Dental, Vision, with HSA option Paid Life Insurance Accident and Hospital Indemnity Insurance Paid Time Off and Sick Leave 401k with up to 4% Company Match Short/Long Term Disability Employee Assistance Program National Discount and Rewards Marketplace Paid Parental Leave Career Path Advancement Opportunities Required Qualifications: Minimum of five years of related experience. High school diploma or equivalent. Knowledge of medical and dental terminology. Proficiency in Microsoft Office Suite and office management procedures. Strong verbal and written communication skills. Excellent interpersonal and customer service skills. Strong organizational skills and attention to detail. Preferred Qualifications: Two or more years of supervisory experience. Bachelor's degree in a related field. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status .

Responsive recruiter Manage operations for a primary care/urgent care clinic through leadership, teamwork, and customer service orientation. Has primary responsibility for the supervision, scheduling, and performance of all clinical staff and providers. Essential Duties and Responsibilities * Provide leadership and direction to clinical staff and providers through morning huddles, daily communication, and ongoing review and evaluation of clinic operations. * Develop and maintain a work culture of high performance, high customer satisfaction, and high efficiency, by ensuring staff and providers are providing prompt, complete, and timely service to patients. * Monitor various key performance indicators and put programs in place for continuous improvement. * Recruit, hire, and complete onboarding processes for various roles; medical receptionist, medical assistant, lab technician, x-ray, and other positions. * Maintain and adjust work schedules and ensure optimal staffing across functional areas within clinic and amongst other clinics based on volume needs. * Supervise, evaluate, and execute performance evaluations of non-provider staff. * Work collaboratively with providers to ensure providers and support staff are working cohesively and with common purpose. * Ensure staff compliance with company policies and procedures and state and federal rules and regulations * Ensure employees are adequately trained to perform assigned duties safely and correctly. * Monitor clinic activity and patient flow to ensure efficient and effective patient care * Ensure that medical care is delivered in accordance with physician instructions * Investigate and resolve patient and staff concerns while continually monitoring patient satisfaction through various tool. * Ensure compliance with front office procedures and ensure accuracy of financial transactions. * Ensure maintenance and cleanliness of facility through use of clinic staff and other support staff * Ensure adequate stock of regular supplies and place orders for needed inventory * Regular attendance to ensure efficient clinic operations. Ensure clinic has continuous supervision personally or through designated individuals during absences. Other Duties and Responsibilities * Other duties and responsibilities as assigned. * Participate in team meetings with other clinic managers and director of operations. * Participate in special projects as needed. Qualifications * College degree preferred. * Minimum of two years' experience working in a supervisory role in a medical office preferred * Computer proficiency * Demonstrated skills in written, verbal and consultative communications * Ability to deliver high levels of customer service and achieve customer satisfaction * Understanding of compliance and regulatory guidelines (HIPAA, OSHA, etc.) * Understanding of revenue cycle management Physical Demands/Work Environment (optional) Clinic setting. Requires extended periods of standing and walking (more than 6 hours a day). Occasional stooping and kneeling. Potential exposure to blood-borne pathogens. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

The Bedi Dental Group difference Bedi Dental does dental differently for patients and clinicians alike, and we want our managers to love their jobs more than ever. Our mission is to help patients live healthier, happier lives. This means compassion for patients, proactive patient care, integrity, and the professional development and mentoring of our providers. We believe it's possible for dental providers to spend the time needed to treat every patient in a comprehensive manner. This approach is not only more fulfilling for dental teams, but also more beneficial for the patient. The Practice Manager Role We are looking for someone who will ensure outstanding customer service for our patients by supporting a friendly and efficient team, overseeing the flow of the practice, and providing problem-solving skills for all issues. You will be the go-to person for managing the staff and one who juggles multiple priorities. Our manager must exhibit exceptional poise and professionalism under pressure and will enjoy a wide variety of responsibilities and projects in this high-impact role. You will be wearing many hats, so a multi-tasker who works well under pressure is a must. We are looking for someone that is a natural leader and problem solver. Skills Oversight of daily operations including scheduling, billing, and project management Ensures schedule is booked and confirmed according to office protocol Coordinating and overseeing marketing and referral effort Manage accounts receivables to include patient and insurance Analyze business and financial data to recognize and build on strengths, provide daily feedback to improve weak areas of performance and identify anomalies occurring in the practice Helping with patient and team issues and concerns Achieve financial performance and revenue growth goals while supporting our culture and mission Provide direct individual and team leadership to achieve success Train, coach, and mentor team members to optimal patient service levels On-board all team members to seamlessly integrate into the dynamic practice environment while continuing to meet the patient and business needs The Practice Manager we are looking for: Previous Dental Practice Management Demonstrates strong patient care and communication skills Is excited about collaborating with a dental team Is adaptable to new ways of working in a dental office Eaglesoft and/or Dentrix knowledge is a plus! Benefits for Practice Managers at Bedi: Generous compensation package Medical and vision benefits In-house dental benefits 401(k) benefit with a match Generous paid time off, plus company holidays