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Office manager jobs in Baton Rouge, LA

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  • Assistant to Market President - General Administration OLOL

    Fmolhs

    Office manager job in Baton Rouge, LA

    Provides a wide variety of administrative and staff support services to a department. The Assistant to CEO works at the direction of the reporting supervisor to complete projects and generally coordinate the daily functions of the department as they relate to the reporting supervisor. Performs advanced, diversified secretarial and administrative duties requiring broad and comprehensive knowledge of the organization's policies and practices. Responsibilities Document and Data Management Types memorandums, policies, meeting minutes, manuals, letters, forms, procedures, and other general typing as directed, initiating other documents and correspondence as appropriate. Proofs materials for errors and ensures layout is in keeping with hospital style. Maintains department and hospital manuals, typing and collating all revisions, and distributing revisions that are pertinent. Coordinates meetings by preparing meeting agenda and notifies members of meeting in a timely and professional manner. May attend meetings, record meeting minutes and coordinate meeting and agenda materials. May maintain appointment and events calendar for reporting supervisor. Inputs and retrieves data utilizing knowledge of various computer software packages. Inventories and orders all office supplies regularly. Provides professional and confidential administrative support by creating letters, itineraries, memoranda, minutes, and reports from written copy. Proofs materials for errors and ensures that page layout is consistent with hospital style in order to promote the hospital's professional image. Efficiently inputs and retrieves data using various computer systems in order to provide accurate, and high quality information for needed records and reports. Filing and Organization Coordinates meetings by preparing meeting agenda and notifies members of meeting in a timely and professional manner. May attend meetings, record meeting minutes and coordinate meeting and agenda materials. May maintain appointment and events calendar for reporting supervisor. Maintains accurate and efficient filing systems and ensures that file systems are neat and well-organized. Files documents, compiles new files, and transcribes data while ensuring the integrity and confidentiality of all file system information. Sorts mail, ensuring that urgent correspondence and time-dated material is prioritized. Coordinates meetings by preparing meeting agenda and notifies members of meeting in a timely and professional manner. May attend meetings, record meeting minutes and coordinate meeting and agenda materials. Maymaintain appointment and events calendar for senior management team members. Telephone and Scheduling Management Answers telephones, routes callers, takes messages and provides routine information to callers. Provides back-up telephone coverage for other support staff, routing calls appropriately or taking clear messages. Provides courteous assistance, guidance, and direction to departmental visitors, ascertains the nature of visitor business, and directs individuals to various locations in the department and hospital when appropriate. Performs high quality professional administrative services by answering telephones, prioritizing and directing calls, scheduling meetings, and making special arrangements (e.g., travel, special events) and ordering supplies as needed. Provides back-up telephone coverage for other support staff, routing calls appropriately or taking clear messages. May act as an office manager by efficiently performing billing and scheduling duties, resolving problems, and aiding in project development and coordination. Other Duties As Assigned Performs other duties as assigned or requested. Provides courteous assistance, guidance, and direction to departmental visitors, ascertains the nature of visitor business, and directs individuals to various locations in the department and hospital when appropriate. Resolves customer complaints and offers assistance regarding questions concerning policies and procedures. Qualifications Experience - 4 years secretarial experience Education - High school or equivalent Basic college courses
    $41k-66k yearly est. Auto-Apply 60d+ ago
  • Customer Experience Manager - GM Energy

    General Motors 4.6company rating

    Office manager job in Baton Rouge, LA

    About GM Energy: GM's energy team was launched in 2021 and is rapidly growing. GM Energy products and solutions include energy infrastructure assets (such as energy storage and integrated charging systems), vehicle to grid capabilities and software platforms needed to operate and aggregate these assets on the grid. GM Energy launched its retail product line to provide integrated charging and energy solutions for residential customers in 2024. GM Energy's vision is to empower EV drivers with seamless charging and energy solutions that connect their journeys, homes, and communities. We have a focus on increasing EV adoption, increasing customer retention and loyalty, and creating new revenue streams. Our mission is also backed by the bold GM vision of zero crashes, zero emissions, and zero congestion. Visit our website to learn more about GM Energy - gmenergy.gm.com We are seeking a strategic, data-driven, and customer-obsessed **Customer Experience Manager** to lead GM Energy's efforts in delivering seamless, insightful, and continuously improving customer experience. This role sits at the intersection of customer journey design, customer care collaboration, VOC analytics and insights management, with a strong focus on driving meaningful change across the organization. The ideal candidate is calm under pressure, highly organized with deep attention to detail, and thrives in a fast-paced, matrixed environment. They bring a continuous improvement mindset, strong data fluency, and the ability to translate customer insights into strategic action and implementation. **Key Responsibilities** + Define and evolve GM Energy's customer experience strategy aligned to business goals, supported by a robust measurement system, including KPI's and dashboards to track actionable insights and CX impact across the organization. + Implement real-time journey mapping across residential, public, and utility segments, focusing on high-impact areas such as explore, purchase and onboard. + Ensure journey work is actionable, measurable, and integrated into operational processes and roadmaps across GMEnergy + Act as a strategic liaison with the Customer Care organization to identify pain points and drive process, training and documentation improvements. + Support the development and refinement of SOPs and workflows to improve efficiency and resolution times. This includes partnering with the EV Concierge, One CRM/CRM2 teams, central functional GM teams, and Home Energy Consultants. + Serve as an escalation point for the CX journey, packaging up critical customer issues and ensuring cross-functional alignment and timely resolution. + Build and manage robust feedback loops, ensuring customer insights are categorized, prioritized, and disseminated across the teamto inform product, service, and experience enhancements. + Own and manage the coordination of customer touchpoints and journey impacts, identifying risks and pain points that stem from systems, processes, technologies, research ad user stories, among others. + Ideate and collaborate to develop project plans and gain buy in from GM and GME Energy teams to implement and adopt long term solutions. Strengthen the rigor and structure of customer research and analytics programs, improving survey design, timing, and targeting to increase response rates and data quality. + Partner with analytics teams to uncover actionable insights about customer personas, behaviors, and preferences. + Influence product development, marketing, and sales strategies through customer insights and collaborate with Productand Quality teams to ensure customer needs are reflected in roadmaps and issue resolution. + Identify upsell and cross-sell opportunities through customer data. + Foster a culture of customer-centricity, continuous learning, and accountability. + Drive alignment to strategic CX roadmaps and OKRs across teams. **Qualifications** + Bachelor's degree in Business, CX Strategy, or related field. + 7+ years of experience in customer experience, strategy, or operations-preferably in automotive, energy, or similarly complex industries + Self-starter and entrepreneurial spirit will be highly beneficial in this role. + Strong relationships with customer experience adjacent GM teams such as CET, Brands, CRM, and Customer Care will be a differentiator for this candidate + Proven success in journey mapping, process improvement, and customer feedback programs. + Strong, detail-oriented and analytical skills with experience in survey design, VOC programs, and persona development. + Excellent facilitation and stakeholder management skills, including persuasive leadership and the ability to secure buy-in. + Ability to balance strategic vision with operational execution. + Exceptional communication skills and organizational agility **Compensation:** + The expected base compensation for this role is: $110,000 - $172,100. Actual base compensation within the identified range will vary based on factors relevant to the position. + Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance. + Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is based remotely, but if the selected candidate lives within a specific mile radius of a GM hub, they will be expected to report to the location three times a week {or other frequency dictated by your manager}. The selected candidate will be required to travel This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate. **About GM** Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us** We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. **Benefits Overview** From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (************************************************************* . **Non-Discrimination and Equal Employment Opportunities (U.S.)** General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (********************************************* . **Accommodations** General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: **Our Company (************************************************** **Our Culture** **How we hire (************************************************ Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. Explore our global locations (******************************************** We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (*********************************************** . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more. Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "Apply Now" on the job posting of interest. The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
    $110k-172.1k yearly 3d ago
  • OFFICE MANAGER I

    Jd Bank 4.7company rating

    Office manager job in Baton Rouge, LA

    The Office Manager is responsible for overseeing all aspects of branch operations, ensuring efficiency, profitability, regulatory compliance, and exceptional customer service. This role combines leadership with hands-on responsibilities, including opening new accounts and assisting on the teller line as needed. The Office Manager plays a key part in managing personnel, supporting business development, and executing JD Bank's strategic objectives. Essential Duties and Responsibilities: Oversee daily branch operations and ensure the branch meets performance and profitability goals. Foster strong customer relationships and represent JD Bank positively within the community. Set and help achieve branch performance objectives, including deposit growth, loan portfolio quality, and audit outcomes. Actively participate in and support the branch's lending activities. Prepare financial and regulatory reports as required by law and the Board of Directors. Lead and manage staff to ensure prompt, accurate, and dependable service to customers. Maintain strict confidentiality of customer and company information. Other Duties and Responsibilities: Promote JD Bank by participating in community activities to enhance visibility and attract new business. Monitor local economic conditions and developments that could impact branch performance. Evaluate, recommend, and implement branch security procedures. Facilitate staff training and development on operational procedures and customer service standards. Adherence to and support of all compliance and BSA/AML rules and regulations related to this job function. Performs other duties that may be assigned by Management. Education and Experience: Bachelor's degree in business, finance, accounting, or a related field required; MBA preferred. A minimum of 10 years of banking experience is preferred. Preferred Skills: Strong knowledge of financial institution policies, banking regulations (state and federal), employee development, and public relations. Proven leadership and team management abilities. Proficiency in Microsoft Office Suite, especially Excel, Word, and Outlook. Understanding of portfolio management and risk management best practices. Strong analytical and decision-making skills with the ability to develop and present recommendations to senior leadership. Scheduling: Work schedule will vary depending upon location, but will consist of an 8-hour shift between the hours of 7:45 a.m. - 6:30 p.m., Monday through Friday. Schedule may require representing the company after hours at related functions, customer calls or training. Occasional overtime may be required. Regular attendance is required. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use of hands and fingers to feel or handle equipment and files; reach with hands and arms; and talk and hear. The employee is occasionally required to climb or balance and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
    $31k-49k yearly est. Auto-Apply 60d+ ago
  • Dental Manager

    Rachel Wezners Company

    Office manager job in Hammond, LA

    DN Orthodontics is a fun and fast paced organization with a great, high energy team environment. We are committed to creating beautiful smiles and providing exceptional customer service. We are seeking a full-time Orthodontic Assistant for our Hammond and Covington locations. The successful candidate will have a positive attitude, be motivated to learn, able to multi-task and take initiative in a busy environment. DN Orthodontic Assistants love creating relationships with our patients while assisting the doctor with the treatment. Ability to travel to other locations is required for full time positions. Key Tasks • Assist orthodontist with patient treatment; including placing and removing braces and periodic adjustments. • Complete treatments such as removal, sizing, and placing of arch wires. • Understand sterilization protocol (knowledge of OSHA and infection control. • Take orthodontic records, including photos, impressions and x-rays • Accurately document and maintain patient... (DEMO) RACHEL WEZNERS COMPANY is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
    $39k-57k yearly est. 60d+ ago
  • Billing Manager

    Prime Occupational Services

    Office manager job in Baton Rouge, LA

    Full-time Description Billing Manager PRIME Occupational Medicine's Mission: PRIME is committed to providing the highest quality medical care for a multitude of businesses through various methods of service. With clinics currently located throughout the Louisiana and Texas regions, PRIME serves the corporate and industrial sectors with 24/7 availability. Objectives of this role Oversee and manages all aspects of PRIME's billing department, ensuring accurate and timely invoicing, payment processing and accounts receivable management. Responsibilities: Oversees the billing process and ensures accurate and timely invoicing of clients. Manage a team of billing specialists and provide leadership, training and support as needed. Review work of billing staff to ensure accuracy, resolving inconsistencies as needed. Develop and maintain billing policies and procedures to ensure compliance with regulatory requirements. Identify opportunities to improve billing efficiency and accuracy and implement strategies to achieve these goals. Review and analyze billing data to identify trends and areas for improvement. Collaborate with other departments to ensure smooth and efficient billing operations. Prepare and present billing reports to senior management. Ensuring the completion of billing requirements to meet set deadlines. May be required to work overtime and or holidays May be required to travel Other duties as assigned Requirements Skills and qualifications Three (3) years of accounting and or billing experience. Strong customer service experience required. Strong problem solving skills required. Ability to work independently, multi-task and set daily goals to meet deadlines. Resourceful mindset and strong attention to detail Knowledge of local, state and national laws and regulations related to benefits and employment Physical Demands: Sitting for prolonged periods of time, lift, carry push, pull or otherwise move objects up to 30 pounds. Repetitive motion. Extensive use of computers and keyboard. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to lift and carry parcels, packages and other items, climb stairs daily, walk short distances, and drive a vehicle to deliver and pick up materials. Mental Requirements: Learn new tasks, remember processes, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, ability to communicate with employees and visitors, ability to complete tasks in situations that have a speed or productivity quota. Position Unit: PRIMIE Corporate - Exempt: Hourly
    $51k-86k yearly est. 32d ago
  • Medical Office Manager

    Footsteps 3.8company rating

    Office manager job in Baton Rouge, LA

    Join Our Team as a Podiatry Medical Office Manager Our podiatry clinic seeks a skilled and experienced office manager to join our team. As the office manager, you will oversee the clinic's daily operations and ensure all administrative tasks' efficient and effective functioning. Requirements Prior experience as an office manager in a healthcare setting, preferably in podiatry Strong knowledge of insurance reimbursement and prior authorization processes Excellent communication skills, both written and verbal Ability to manage and motivate a team of administrative staff Proficiency in electronic medical record (EMR) systems Must be able to travel between Gonzales and Baton Rogue clinics Responsibilities Coordinate with the team's daily clinic operations, including scheduling, corresponding with the billing company, and patient intake. Ensure proper record-keeping and scheduling are met with the team. Work closely with a small and efficient staff, providing guidance and support as needed. Ensure compliance with all healthcare regulations and standards Maintain accurate and up-to-date patient records using EMR systems Handle insurance reimbursement and prior authorization processes efficiently and effectively Communicate effectively with patients, employees, physicians, and other healthcare professionals Be able to adapt to the growth of the clinic and dynamic changes in healthcare If you are a motivated and experienced office manager with a strong background in insurance reimbursement and prior authorization, we encourage you to apply for this exciting opportunity. If you want to work with us, please apply through the link below.
    $42k-54k yearly est. 60d+ ago
  • Office Supervisor

    Copart 4.8company rating

    Office manager job in Baton Rouge, LA

    Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Office Supervisor is responsible for leading the office staff to provide excellent service to customers and to ensure Copart processes are followed under the general supervision of the General Manager and/or Assistant General/Yard Manager. Complete Daily/Weekly/Monthly Audits Plan, allocate and prioritize workload to meet operating requirements Establish monitor and ensure adherence to quality and quantity standards Handle Employee/Customer Service Issues Recommend organizational adjustments to efficiently and effectively accomplish assigned objectives Maintain office supply inventory and purchase supplies Maintain clean office environment Enforce company policy and procedure Train staff Ability to complete all job tasks for positions supervised Making daily bank deposits Cash handling Travel as needed Maintain confidential information/documentation Respond to alarm calls as needed Required Skills & Experience: 1 plus years of supervisory or equivalent experience Education: HS degree, some college or more preferred Proficient in MS Office Suite Type at least 45+ words per minute Basic 10 key proficiency Ability to work in a fast-paced environment Excellent communication skills -- written and verbal Excellent customer service skills and attitude Basic math skills Ability to delegate/prioritize workflow Ability to direct and train others effectively as a team member Ability to work independently or in a team environment Ability to read/write in English fluently and effectively Ability to coach, mentor, train staff Ability to differentiate color Ability to respond to alarm calls as needed Valid driver's license Occasional overtime as needed Pay $24.60 - $27.53 per hour Benefits Summary: · Medical/Dental/Vision · 401k plus a company match · ESPP - Employee Stock Purchase Plan · EAP - Employee Assistance Program (no cost to you) · Vacation & Sick pay · Paid Company Holidays · Life and AD&D Insurance · Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work
    $24.6-27.5 hourly Auto-Apply 33d ago
  • Manager Customer Experience

    The Hertz Corporation 4.3company rating

    Office manager job in Baton Rouge, LA

    We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs + Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement **What We're Looking For:** + Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams + Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in + High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer empathy with business impact + Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $23k-33k yearly est. 60d+ ago
  • Office Manager/Bookkeeper

    365 Labs

    Office manager job in Baton Rouge, LA

    Great career opportunity for a responsible, energetic, experienced Office Manager with bookkeeping knowledge. Must be QuickBooks savvy, able to multi-task, able to work in a fast-paced work environment, organized, reliable, quick-learner and trustworthy. As part of this Office Manager Position, you would be required to manage office activities and perform bookkeeping functions for multiple companies in QuickBooks. The office activities would include managing vendors, helping onboard new employees, facilitating meetings and events, managing tenant issues. Bookkeeping would include invoicing clients, collect and deposit payments, make payments to vendors, ensure deliveries, coordinate logistics with clients and complete assisted payroll. You would also need to perform general office administrative duties like helping employees with basic HR questions and keeping track of PTO etc. This will be a full-time position that will require to be in office during office hours. You will receive competitive salary, excellent benefits, a modern office and an excellent opportunity to grow your career. Position Requirements: Accounting degree or Business degree or Partial College with 2 years Bookkeeping experience. A minimum experience of 2 year using Quick books to do AR/AP/Assisted Payroll is a pre-requisite for this position. Computer Efficiencies: Knowledge of Microsoft Office and QuickBooks. At least one year experience with Quickbooks Assisted Payroll. Experience with administering 401k plan. Knowledge of Connectwise software will be a plus. At least 2 professional References will be required.
    $28k-42k yearly est. Auto-Apply 60d+ ago
  • Office Administrator

    Neighborhood Assistance Corp. of America

    Office manager job in Baton Rouge, LA

    OFFICE ADMINISTRATOR COMPENSATION: $21 - $25 per hour FLSA: Non-Exempt CONTACT: ************* or ************ ext.1221 BENEFITS: Comprehensive package: single/family health, vision, dental, 401(k) and more WEBSITE: ************ Dear NACA Job Applicant, Thank you for your interest in working at NACA. Please follow the below steps. YOU HAVE ACCESSED THIS SITE THROUGH THE NACA WEBSITE: Complete the below application. The application process involves a series of questions which will require some time and thought to complete. Also, please submit your resume. Due to the high demand from applicants please allow a week to review your application and to receive a response. If you pass the initial evaluation, a member of the HR team will contact you to schedule an interview and a pre-employment assessment online. YOU HAVE ACCESSED THIS SITE DIRECTLY: Visit our website at https://************/careers/ to view the job description. Please also use this opportunity to read more about NACA's extraordinary accomplishments over 40 years, and our Best in America homeownership programs. GENERAL INFORMATION: To gain an insight into NACA's homebuying process, job requirements and NACA's mission, you can register to attend a homebuyer's workshop which are held virtually and also face-to-face every two weeks. Also, to learn about NACA's outstanding homeownership programs you can access the attached Homebuyer Workbook. Working at NACA requires strong customer service skills, significant time commitment, and ability to work in a fast-paced work environment. We are looking for dedicated and talented hard-working individuals who are willing to further NACA's mission of fighting for economic justice and affordable homeownership particularly for those subjected to systemic racism. Working at NACA provides unprecedented opportunities for someone to do well by doing good. If you are excited about becoming part of our fast-growing organization that sets the national standard in providing affordable homeownership and advocacy, we invite you to apply by accessing the link below. We look forward to reviewing your application. In the meantime if you have any questions, please contact us at *************. Sincerely, Bruce Marks NACA's CEO & Founder
    $21-25 hourly Easy Apply 6d ago
  • Business Office Manager - SNF/LTC

    Thibodaux Healthcare Center 3.9company rating

    Office manager job in Thibodaux, LA

    Nexion is a "Great Place to Work" because we provide: Free employee and family telehealth immediately upon hire Medical / Dental / Vision CareEarly PayFSA / HSA / 401k Educational Advancement / increased pay with competency levels Scholarship for employees and dependents Emergency Relief Job Responsibilities The Business Office Manager (BOM) is responsible to bill facility charges to the appropriate payor, collect outstanding Accounts Receivables, and oversee the resident trust fund in accordance with Nexion Corporate policy and applicable federal, state, and local regulations. This position requires a minimum of 1 year Medicare, Medicaid and Managed Care billing experience in a SNF setting. EOE M/F/D/V
    $48k-63k yearly est. 3d ago
  • Business Manager

    Open Health Care Clinic

    Office manager job in Baton Rouge, LA

    Business Manager Reports to: Chief Operations Officer Revised: October 2025 Department: Medical FLSA: Exempt JOB PURPOSE: The Business Manager functions under the supervision and guidance of the Chief Operations Officer. The Business Manager will play a pivotal role in ensuring the smooth, efficient, and productive daily operations of medical service line. This position is responsible for overseeing schedule management, front desk operations, and production targets in collaboration with the service line directors. Essential Job Functions include, but are not limited to: Satisfies Core Competencies Accepts responsibility for meeting the standards of the professional, ethical, and relevant legislated requirements. Fronk Desk Operations Oversee front desk staff and ensure professional, courteous patient interactions. Implement and monitor processes for patient registration, insurance verification, and data entry. Maintain a welcoming and organized reception area. Creating and implementing service delivery improvement plans. Establishing work schedules and ensuring appropriate resources to carry out the scope of services during approved hours of operation Operational Management Monitor daily, weekly, and monthly production goals for dental and behavioral health providers. Analyze productivity reports and communicate findings to team members and leadership. Identify opportunities to enhance operational efficiency and revenue generation. Support billing, coding, and collections processes in collaboration with financial staff. Implement and refine processes to maximize productivity, patient access, and staff efficiency. Required Education: Associate, Bachelor or Master's degree in nursing, healthcare administration, healthcare management, business administration or related field Skills, Licensure, and Knowledge Requirements Must have valid Louisiana driver's license and reliable transportation. Minimum 5 years of management in a healthcare setting Physical Demands: The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach. Specific vision abilities required by this job include close vision requirements due to computer work. Light to moderate lifting is required. Work Environment: The work environment characteristics described here are representative of those the employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Moderate noise (i.e., business office with computers, phones, and printers, light traffic). Ability to work in a confined area. Ability to sit at a computer terminal for an extended period. Travel or Special Requirements: Driving during the workday, as well as local or out-of-state travel, may be required to perform job duties. This includes the essential job functions and responsibilities of the job. I understand that it is not inclusive of every task inherent to the job. In addition, I understand that it may occasionally require assignment of tasks not specifically covered in this job description. Duties, responsibilities, and activities may change at any time with or without notice. I understand that I will comply with reasonable requests from my supervisor.
    $46k-88k yearly est. Auto-Apply 12d ago
  • Office Manager

    Jbolt Electrical

    Office manager job in Baton Rouge, LA

    Job DescriptionSalary: $13- $15 per hour Executive Secretary for a small electrical company. Must present with GREAT COMMUNICATION SKILLS and PROFESSIONAL APPEARANCE! Duties will include but are not limited to: ~Answering phones, emails, and scheduling service calls ~Must be proficient in Microsoft Word, Office, PowerPoint, Excel, working in Adobe; creating forms, presentations, spreadsheets, business forms, and invoices. ~ Must have GREAT BOOKKEEPING SKILLS be proficient in QuickBooks, and have billing, accounts receivable, and collections experience. ~Must be a Quick Learner, Self Starter, and Independent worker without needing direction to get things done. This job will require daily communication with contractors, customers, and supply companies. Job Type: Full-time Schedule: 8-hour shift
    $13-15 hourly 20d ago
  • Hotel Front Office Manager

    Q Hotels Management 4.2company rating

    Office manager job in Donaldsonville, LA

    We are looking for a Front office manager to manage our front of house. You will act as the 'face' of our hotel and ensure guests receive a heartwarming welcome. You will also coordinate all front desk activities, including calls, reservations and guests services. As a Front office manager, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach. Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers. Responsibilities * Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets) * Train, supervise and support office staff, including receptionists, security guards and call center agents * Schedule shifts * Ensure timely and accurate customer service * Handle complaints and specific customers requests * Troubleshoot emergencies * Monitor stock and order office supplies * Ensure proper mail distribution * Prepare and monitor office budget * Keep updated records of office expenses and costs * Ensure company's policies and security requirements are met Requirements * Proven work experience as a Front desk manager or Reception manager * Hands on experience with office machines (e.g. fax machines and printers) * Thorough knowledge of customer service, office management and basic bookkeeping procedures * Proficiency in English (oral and written) * Solid knowledge of MS Office, particularly Excel and Word * Excellent communication and people skills * Good organizational and multitasking abilities * Problem-solving skills * High School diploma; additional certification is a plus Guest Services No Job Description for a position can possibly include all duties, which may be requested by guests or required by the hotel. The objective of all positions is to effectively provide the services personally, or to immediately refer requests to the appropriate department manager. The following is a summary of the major responsibilities of the position. Position: Front Office Manager Essential Functions: All areas Welcome guests in a friendly, prompt professional manner at all times. * Check guests in, issue room keys. * Ensure required identification is taken from the guests at check-in line with local legislative requirements. * Answer phones in prompt and courteous manner. * Answer, record and process all guest call, messages, requests, questions or concerns. * Check guests out, including resolving any late or disputed charges. * Accurately process all cash and credit card transactions using established procedures. * Train front desk in all aspects of the front desk. * Accurately bill and record payments of Accounts Receivables. * Take action, solve problems/complaints using appropriate service recovery guidelines. * Follow established safety protocols and procedures at all times. * Understand the use of the time clock and the importance of "clocking in & out" for any un-work-related activity. * Creates schedules for front office staff. * Makes sure time clock punches are correct. * Work with your team and communicate with other departments as per hotel procedures to ensure excellent quality and service. * Fill in for the Breakfast/Lobby attendant when needed. Tools and Equipment: * Bell stand luggage carts, hand truck * Computer and printer, telephone, pen/pencil, photo-copying machine, facsimile machine Working Environment: * Interior and exterior of hotel in center of front drive. Physical Job Requirements * Frequently standing up behind the front desk and front office areas. * Carrying or lifting up to 50 pounds * Handling objects, products and computer equipment. * standing, stooping, lifting Climbing * Climbing up to but not limited to one flight of stairs. Work Environment * Inside 100% of work period (approximately 8 hour shift) * Interior and on occasion exterior of hotel with exposure to weather conditions. * Continually standing for long periods of time, up an entire shift. * Must be able to lift up to 50lbs. * Must be willing to assist with Concierge & Front Desk Duties * Visibly must be able to use computer for extended periods of time * Must answer phones in a clear, understandable tone * Must be able to push or pull a fully loaded bell cart full of luggage Must be able and willing to use stairs whenever necessary Background check is required.
    $35k-46k yearly est. 60d+ ago
  • P.T. Customer Experience Manager

    Michaels 4.2company rating

    Office manager job in Denham Springs, LA

    Store - DENHAM SPRINGS, LADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $25k-43k yearly est. Auto-Apply 5d ago
  • Office Manager

    Greenseasons

    Office manager job in Central, LA

    Join our dynamic team at GreenSeasons in Baton Rouge as a Full-Time Office Manager and become an integral part of our mission-driven company. You'll thrive in a fun and flexible environment where your innovative ideas can take shape. This onsite position offers a unique opportunity to be at the heart of the action, leading our high-performance team to deliver exceptional customer experiences daily. With our dedication to problem-solving and excellence, you'll be empowered to make impactful decisions that drive our landscaping services forward. Collaborate with energetic professionals who share your passion for adventure and integrity as you contribute to our vibrant company culture. You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, Paid Time Off, and $600 sign on bonus. Seize the chance to enhance your career while making a difference in the community with a forward-thinking organization that truly values your contributions. A little about us About Us: At GreenSeasons, we believe in the power of nature to inspire and elevate lives. As an industry leader in landscaping, we take pride in creating and maintaining stunning outdoor environments. Our team is dedicated to excellence, and we are looking for an enthusiastic Account Manager to contribute to our mission. Your day as a Office Manager As a new Office Manager at GreenSeasons, you can expect a dynamic and engaging environment where no two days are the same. Your daily responsibilities will include overseeing office operations, coordinating schedules, managing communications, and ensuring a smooth workflow among team members. You'll take charge of organizing meetings and maintaining office supplies, all while fostering a customer-centric atmosphere. Expect to handle problem-solving tasks with innovative solutions, ensuring our clients receive the highest level of service. Your schedule will be Monday to Friday from 7:30 AM to 4:00 PM, allowing you to balance work and personal time while contributing to our high-performance culture. You'll collaborate with a passionate team, embracing our values of excellence and integrity as you navigate daily challenges and support the growth of GreenSeasons. What you need to be successful 2-3 years of experience or skill managing the day-to-day operations of an office, such as supervising office personnel,and coordinating office tasks To excel as an Office Manager at GreenSeasons, you will need a diverse set of skills that promote efficiency and enhance our customer-centric focus. Strong organizational abilities are crucial, enabling you to manage multiple tasks and prioritize effectively in a fast-paced environment. Excellent communication skills will be essential for liaising with team members, clients, and vendors, ensuring clarity and professionalism in every interaction. Problem-solving skills are vital, as you will encounter challenges that require innovative solutions to maintain operational excellence. Additionally, a proactive mindset and adaptability will help you thrive in our energetic and flexible workplace. Attention to detail is key for maintaining accurate records and fostering a safe and professional environment. A positive attitude and the ability to work collaboratively will contribute to our fun and adventurous company culture, ultimately making you a valuable asset to our team. Compensation DOE Make your move We believe in taking care of our team, both on and off the job. That's why we offer a mobile-friendly application process - because we know your time is valuable. If you're ready to take your management skills to the next level and join a team that values hard work and good times, complete our application today! apply at https:/greenseasons.isolvedhire.com
    $28k-42k yearly est. 2d ago
  • Hammond, LA - Chappapeela Sports Park - Office Administrator

    Kidcam LLC

    Office manager job in Hammond, LA

    Job Description The Camp Office Administrator is an essential member of the leadership team, supporting the Camp Director in managing the daily operations of camp. This role focuses on administrative functions, communication, and organization to ensure camp runs smoothly and effectively. The Office Administrator is the hub of camp operations, balancing parent relations, staff support, and camper needs while maintaining the professional standards of Kidcam. Pre-Camp: The Office Administrator assists with preparing camp management software, entering camper data, organizing reports, and supporting staff scheduling. They also help set up office systems, supplies, and processes to ensure a smooth start to the season. During Camp: The Office Administrator manages parent communication in coordination with the Camp Director, oversees social media updates, and ensures all administrative records are accurate and up to date. Responsibilities include monitoring camper medications, documenting incident reports, distributing merchandise, and assisting with staff schedules. They help keep the Director's duties on track and may occasionally run a camper group when needed, always ensuring camp remains organized and efficient. Post-Camp: The Office Administrator helps finalize end-of-season reporting, organize records, reconcile accounts, and close out administrative systems. They also provide feedback and recommendations to improve processes for the following season. This position requires strong organizational, communication, and multitasking skills, as well as the flexibility to step in wherever needed to support the camp's overall success.
    $26k-34k yearly est. 30d ago
  • Office Manager

    The Grounds Guys of Baton Rouge and Covington

    Office manager job in Walker, LA

    As Office Manager, you are a key team member supporting the work of management and other staff. You are responsible for clerical, receptionist, bookkeeping, and project-based work to contribute to the day-to-day operations of Ground Guys. Exemplifying our code of values, you show respect and courtesy to all customers and employees. You are self-motivated, thrive in fast moving environments, and are able to manage time to effectively meet deadlines. You have proven communication skills with supervisors, employees, and customers and are able to effectively manage a variety of situations on a day-to-day basis.Specific Requirements: Direct and coordinate the administrative services in the office Perform administrative functions including billing, payables, sales tracking, project tracking and collection activity Work closely with the sales & production teams to ensure good flow of communication and data Maintain office staff by recruiting, selecting, orienting, coaching, counseling, and disciplining employees Daily review of ongoing marketing to ensure accurate ROI is calculated. Job Requirements: Minimum two years admin experience Previous experience in a management role Strong written and verbal communication skills Detail-oriented with strong data entry skills Professional appearance and personality Team player who can work independently Benefits: Benefits package varies by location We are actively interviewing for this position - Apply today and our hiring manager will follow up! Compensation: $14.50 - $17.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. When you put on The Grounds Guys uniform, you become part of a team-local experts who strive to treat everyone with respect, do the job the right way, and simply enjoy life in the process. Working for our franchises means they'll take care of you the way they take care of their own family and friends. And cultivating a culture of CARE, among the team and within the communities, is as important as trimming hedges and planting flower beds-it's part of everything The Grounds Guys do. *All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with The Grounds Guys franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
    $14.5-17 hourly Auto-Apply 60d+ ago
  • OFFICE MANAGER I

    JD Bank 4.7company rating

    Office manager job in Baton Rouge, LA

    Job Description The Office Manager is responsible for overseeing all aspects of branch operations, ensuring efficiency, profitability, regulatory compliance, and exceptional customer service. This role combines leadership with hands-on responsibilities, including opening new accounts and assisting on the teller line as needed. The Office Manager plays a key part in managing personnel, supporting business development, and executing JD Bank's strategic objectives. Essential Duties and Responsibilities: Oversee daily branch operations and ensure the branch meets performance and profitability goals. Foster strong customer relationships and represent JD Bank positively within the community. Set and help achieve branch performance objectives, including deposit growth, loan portfolio quality, and audit outcomes. Actively participate in and support the branch's lending activities. Prepare financial and regulatory reports as required by law and the Board of Directors. Lead and manage staff to ensure prompt, accurate, and dependable service to customers. Maintain strict confidentiality of customer and company information. Other Duties and Responsibilities: Promote JD Bank by participating in community activities to enhance visibility and attract new business. Monitor local economic conditions and developments that could impact branch performance. Evaluate, recommend, and implement branch security procedures. Facilitate staff training and development on operational procedures and customer service standards. Adherence to and support of all compliance and BSA/AML rules and regulations related to this job function. Performs other duties that may be assigned by Management. Education and Experience: Bachelor's degree in business, finance, accounting, or a related field required; MBA preferred. A minimum of 10 years of banking experience is preferred. Preferred Skills: Strong knowledge of financial institution policies, banking regulations (state and federal), employee development, and public relations. Proven leadership and team management abilities. Proficiency in Microsoft Office Suite, especially Excel, Word, and Outlook. Understanding of portfolio management and risk management best practices. Strong analytical and decision-making skills with the ability to develop and present recommendations to senior leadership. Scheduling: Work schedule will vary depending upon location, but will consist of an 8-hour shift between the hours of 7:45 a.m. - 6:30 p.m., Monday through Friday. Schedule may require representing the company after hours at related functions, customer calls or training. Occasional overtime may be required. Regular attendance is required. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use of hands and fingers to feel or handle equipment and files; reach with hands and arms; and talk and hear. The employee is occasionally required to climb or balance and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
    $31k-49k yearly est. 18d ago
  • Hotel Front Office Manager

    Q Hotels Management 4.2company rating

    Office manager job in Donaldsonville, LA

    We are looking for a Front office manager to manage our front of house. You will act as the 'face' of our hotel and ensure guests receive a heartwarming welcome. You will also coordinate all front desk activities, including calls, reservations and guests services. As a Front office manager, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach. Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers. Responsibilities Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets) Train, supervise and support office staff, including receptionists, security guards and call center agents Schedule shifts Ensure timely and accurate customer service Handle complaints and specific customers requests Troubleshoot emergencies Monitor stock and order office supplies Ensure proper mail distribution Prepare and monitor office budget Keep updated records of office expenses and costs Ensure company's policies and security requirements are met Requirements Proven work experience as a Front desk manager or Reception manager Hands on experience with office machines (e.g. fax machines and printers) Thorough knowledge of customer service, office management and basic bookkeeping procedures Proficiency in English (oral and written) Solid knowledge of MS Office, particularly Excel and Word Excellent communication and people skills Good organizational and multitasking abilities Problem-solving skills High School diploma; additional certification is a plus Guest Services No Job Description for a position can possibly include all duties, which may be requested by guests or required by the hotel. The objective of all positions is to effectively provide the services personally, or to immediately refer requests to the appropriate department manager. The following is a summary of the major responsibilities of the position. Position: Front Office Manager Essential Functions: All areas Welcome guests in a friendly, prompt professional manner at all times. Check guests in, issue room keys. Ensure required identification is taken from the guests at check-in line with local legislative requirements. Answer phones in prompt and courteous manner. Answer, record and process all guest call, messages, requests, questions or concerns. Check guests out, including resolving any late or disputed charges. Accurately process all cash and credit card transactions using established procedures. Train front desk in all aspects of the front desk. Accurately bill and record payments of Accounts Receivables. Take action, solve problems/complaints using appropriate service recovery guidelines. Follow established safety protocols and procedures at all times. Understand the use of the time clock and the importance of "clocking in & out" for any un-work-related activity. Creates schedules for front office staff. Makes sure time clock punches are correct. Work with your team and communicate with other departments as per hotel procedures to ensure excellent quality and service. Fill in for the Breakfast/Lobby attendant when needed. Tools and Equipment: Bell stand luggage carts, hand truck Computer and printer, telephone, pen/pencil, photo-copying machine, facsimile machine Working Environment: Interior and exterior of hotel in center of front drive. Physical Job Requirements Frequently standing up behind the front desk and front office areas. Carrying or lifting up to 50 pounds Handling objects, products and computer equipment. standing, stooping, lifting Climbing Climbing up to but not limited to one flight of stairs. Work Environment Inside 100% of work period (approximately 8 hour shift) Interior and on occasion exterior of hotel with exposure to weather conditions. Continually standing for long periods of time, up an entire shift. Must be able to lift up to 50lbs. Must be willing to assist with Concierge & Front Desk Duties Visibly must be able to use computer for extended periods of time Must answer phones in a clear, understandable tone Must be able to push or pull a fully loaded bell cart full of luggage Must be able and willing to use stairs whenever necessary Background check is required.
    $35k-46k yearly est. 6d ago

Learn more about office manager jobs

How much does an office manager earn in Baton Rouge, LA?

The average office manager in Baton Rouge, LA earns between $23,000 and $51,000 annually. This compares to the national average office manager range of $30,000 to $62,000.

Average office manager salary in Baton Rouge, LA

$34,000

What are the biggest employers of Office Managers in Baton Rouge, LA?

The biggest employers of Office Managers in Baton Rouge, LA are:
  1. JD Bank
  2. 365 Labs
  3. Jbolt Electrical
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