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Office Manager Jobs in Berkley, CO

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  • Loan Administration Manager

    Cornerstone Servicing

    Office Manager Job In Englewood, CO

    ***No agencies or 3rd party Recruiters please. Thank you! *** Who we are: Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness! We employ people who are passionately committed to Cornerstone's Mission, Vision & Core Convictions. We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us. Who we are looking for: Cornerstone Servicing is seeking an experienced Manager, Loan Administration for our offices in Englewood, CO! This position will be responsible for the processing activities related to escrow account management, including monthly escrow analysis and payment management, vendor oversight, insurance claims and payments, audit assistance and customer support. This individual will be expected to contribute to strategies and planning related to establishing scalable loan administration capabilities and improving the effectiveness of the department functions. The Manager of Loan Administration will report to the VP of Loan Administration for day-to-day management and administration. Location: Onsite daily in Englewood, CO Compensation: $105-120k + Bonus Key Responsibilities: Activities associated with the monitoring of Real Estate Taxes, Property Insurance, and Insurance Claims vendors, including the day-to-day relationships, setting, and defining of priorities, and establishing and monitoring service delivery, productivity, and quality standards Tax: Tracking, disbursement, maintenance, tax sale oversight, penalty oversight, and control Insurance Tracking: disbursement, maintenance, lender-placed insurance cycle oversight, flood zone and coverage tracking and recertification Insurance Claims: tracking, disbursement, document processing, and property preservation Activities associated with the processing of all Servicing functions related to Escrow from loan acquisition through life-of-loan servicing, including servicing transfers Mortgage Insurance: tracking disbursement, maintenance, cancellation requests, removal process, portfolio reconciliations Escrow Analysis: mass analysis processing including trial analysis reviews and exception handling, off-cycle analysis processing, general escrow account maintenance Interest on Escrow: rates maintenance, deposits processing and controls Activities associated with the monitoring of the print vendor Responsible for printing Escrow Account Statements and checks, including the day-to-day vendor relationships Reconciling files that have been sent to be processed Monitoring the quality and timeliness of the statements Maintenance of department documentation, including but not limited to job aides, policies, and procedures Adherence to regulatory and legal requirements, including investor and state guidelines Ensure Loan Administration employment needs are met including onboarding, time reporting, annual performance evaluations, scheduling, training, and motivation. Processing and monitoring of department reporting requirements and workflow, ensuring that the reports and workflow are created and completed accurately and timely Responsibility for daily quality and work checklist review and results Complete special projects as assigned by Controller and CFO What you'll need to be successful: High School diploma, GED preferred or equivalent work experience Two to five years of experience working in a mortgage environment, preferably Mortgage Loan Servicing specific to loan administration activities (real estate taxes, property insurance, escrow analysis, and mortgage insurance) Minimum 2 years in a management role or supervisory role Ability to manage and motivate employees and encourage group participation as well as individual growth Make sound decisions based upon department procedures, company policies, knowledge, and experience Ability to multi-task in a fast-paced environment, while still being detailed and results oriented Track record of delivering quantifiable results to the organization (i.e. analyze opportunities/risks, develop and execute related action plans and deliver results) Vendor Management Skills - proven ability to navigate vendor/service provider relationships including business case development, and service delivery/productivity/quality standards development and ongoing monitoring, scorecards, etc. Ability to build relationships internally and externally with key stakeholders, including the ability to be objective and open to the views of others Established Leadership Skills Ability to contribute to the department in line with the company's vision and core values, driving frequent and continual organizational change and improvement Effective presentation, verbal, and written communicator Must be disciplined and well organized with attention to detail Excellent interpersonal and relationship building skills Experience in BKFS, LPS, MSP is preferred Minimum 2 years of experience using Microsoft Office Suite (Word, Excel, Outlook, Visio, etc.) What we offer: Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and the potential for a performance-based bonus. What to do next: If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're a part of our Cornerstone team, we'll continue to invest in you as a valuable asset to our company. As many of our team members can tell you, there's something special about working at Cornerstone.
    $55k-83k yearly est. 2d ago
  • Hotel Front Desk Supervisor, Holiday Inn Estes Park

    Delaware North 4.3company rating

    Office Manager Job In Estes Park, CO

    The opportunity Delaware North Parks and Resorts is seeking a full-time Hotel Front Desk Supervisor to join our team at Holiday Inn Estes Park in Estes Park, Colorado. As Front Desk Supervisor, you will be responsible for supervising front desk operations and providing exceptional service to our guests. If you're looking for an opportunity to grow your career with a leading hospitality company and make connections with team members and guests from all over the world, apply now. Pay $20.00 - $23.00 / hour Information on our comprehensive benefits package can be found at ********************************************** What we offer Health, dental, and vision insurance* 401k with company match* Paid vacation days and holidays* Paid parental bonding leave* Tuition or professional certification reimbursement* Weekly pay 50% off food & beverages 20% off retail items Referral bonus - earn $200 for each eligible referral Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide *Available for full-time, year-round team members Life in Estes Park Are you looking for a job you love in a place you'll never want to leave? Be part of a global team on the doorstep of Rocky Mountain National Park! Enjoy the thrill of outdoor activities and the convenience of living in Estes Park. Dorm-style housing is available for $85/ week including wi-fi and all utilities Low-cost off-site laundry facility Tons of outdoor activities including: Access to hiking and back-country skiing in Rocky Mountain National Park Rock climbing in Performance Park Mountain biking in Hermit Park Horseback riding, nature watching, camping, fishing, and much more! What will you do? Train and supervise the front desk team members to ensure adherence to quality standards, deadlines, and proper procedures; evaluate team member job performance and recommend appropriate rewards or corrective actions Provide team members with guidance on handling difficult problems or in resolving escalated guest complaints Implement policies, procedures, and service standards in conjunction with management Prepare and issue work schedules, deadlines, and duty assignments for office or administrative team members Handle cash; maintain records pertaining to inventory, team, orders, and supplies More about you At least three years of experience in hospitality, front desk experience is preferred Prior supervisory experience preferred Computer literate in MS Office programs; some experience with property management systems preferred Must be fluent in English language both spoken and written One to three years of experience managing a Loyalty Program preferred No college degree required Shift details Day shift Evening shift Overtime as needed Who we are Holiday Inn Estes Park is a haven for outdoor enthusiasts. The hotel is only two miles from the Rocky Mountain National Park and a short walk to the heart of town. Our natural playground offers many outdoor activities: hiking, biking, fly fishing, and rafting. We offer on-site housing and discounts on meals, retail, and lodging. We accept applications on an ongoing basis until the role is filled. There is no fixed deadline to apply. Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. ********************************************* $20.00 - $23.00 / hour
    $20-23 hourly 6d ago
  • Associate Team Manager (Staffing)

    Spencer Ogden 4.3company rating

    Office Manager Job In Denver, CO

    Overview of the duties of a Leader at Spencer Ogden: Identify and target key strategic clients for the business to achieve the very highest level of revenue generation both individually and across the company. Accountable for service offering, delivery and service evaluation for multiple clients. Actively develop relationships with senior level candidates and clients for the sector. With guidance of Senior Business Manager and Director, manage and develop your team (up to 5 team members); set team and individual targets; manage through and track the team's performance in relation to business goals, whilst maintaining personal targets. Develop client and candidate relationships, acting as a trusted partner, increase market presence and overall performance. You will develop people management capability with a team of up to 3 team members. You will set personal and team member targets, lead WIPs, utilize and effectively deploy Spencer Ogden's people development and performance management initiatives, to develop team members to high performance, whilst also maintaining personal targets. SALES STRATEGY & BUSINESS DEVELOPMENT Instrumental in winning key target clients for the business, leading the pitching and proposal process cross division Highlight trends and developments within the market sector, that assist in business generation in line with the organization's objectives Key in increasing market share for the business sector by managing a portfolio of strategically key accounts (successful in increasing, maintaining fees for the group, agreeing SLA's and timely reviews) Cultivating and nurturing key relationships at a high level, resulting in increased revenue for the sector Develop and implement candidate strategy, improving offering across the sector Act as a director for target accounts within the business, driving the strategy cross company for these accounts, demonstrating cross fertilization of accounts resulting in increased revenue Identify strengths and weaknesses of competitors, thus giving Spencer Ogden the competitive edge Identify and develop networking opportunities across the cross company Assisting less experienced team members in the negotiation of terms of business with target clients Lead client visits with confidence, being proactive in selling the variety of recruitment solutions- demonstrating successes with retained business, advertising selection and complex proposals Produce detailed business plans and agree budgets with Director Ensuring productivity levels are such so one can over- achieve targets set on a monthly and quarterly basis RECRUITING Offering team guidance and support with the sourcing and matching of available candidates Pitching candidates to clients with confidence over the phone, gaining interviews for candidates based on recommendation Develop a pool of senior candidates (passive and active) through networking and headhunting, developing relationships with these candidates Headhunting senior individuals (ear marked by clients) within the market with success, gaining interest in Spencer Ogden as a business for now or the future Producing shortlists of candidates for client to interview, presenting this shortlist to the client with success Writing persuasive ad copy for retained assignments representative of the client's brand Dealing with response and enquiries, assessing suitability of candidates Arranging interviews for candidates with clients, providing detailed information to both parties Managing the offer process with confidence, handling complex offers with confidence and gravitas Ensure a level of contact is made post placement or during contract with candidates and clients Set personal targets with Managers on a daily, weekly and monthly basis PEOPLE MANAGEMENT Develop and retain a team of up to 3 team members, identifying future talent and nurturing it for succession Accountable for developing and contributing to the success of trainee consultants, embedding Academy learning into practice Lead team recruitment and induction process - delivering structured training as required Implement and maintain a coaching program cross team, in alignment with Group L&D learning initiatives Manage probation process, weekly WIPs and employee life cycle performance activities e.g. PDP's, competency assessment and career conversations Accountable for developing and contributing to the success of trainee Delivery Consultants and Consultants within SO recognized timeframes Support the evolution of each individual's Personal Development Plan, helping set career milestones in order to achieve personal and business goals Develop an experienced team to create succession & seniority Meet weekly with team members to assess performance against target, setting SMART objectives Report to Manager on a weekly and monthly basis on team performance and forecast Accurately report to Senior Business Manager on a weekly and monthly basis on team performance and forecast Motivate and inspire team, understanding the motivations of each team member, using this knowledge for individual and organizational growth Monitor and evaluate system usage in line with company procedures, assess performance using internal systems, using the data to identify trends and areas for development Involvement in regular career and competency conversations with team members in line with company process Responsible for internal recruitment for the team and meeting headcount budget INTERPERSONAL SKILLS Integrate new team members into the team, observe work practices and setting a good example with recruitment and system practices Offer support in developing and contributing to the success of trainee consultants, embedding their Academy learning into practice Professional communication via email, face to face and over the telephone maximizing opportunity for the business as a whole Work closely with support services SMEs to ensure best practice and company guidelines are being met Develop strong working relationships across sales teams, disciplines and support functions Facilitate a productive working environment by easing internal tensions and reconciling differences Deal with complex client or candidate issues on behalf of less experienced team members, developing team capability in the process Chair internal meetings with credibility Presenting to potential clients and key involvement in preparation for Company pitches Point of reference internally for industry related questions Assist in communicating and reinforcing team and business strategy interlay, fostering a spirit of team work through own enthusiasm Identify and escalate issues in a timely manner, presenting viable solutions Building collaborative relationships with candidates, clients and peers A role model internally for best practice in relation to use of system Articulating and contributing valuable ideas to team discussions, promoting teamwork AD HOC Conduct yourself in the spirit of our values and Leadership Principles at all times. Any other duties that your manager may delegate. Provide guidance for team members in managers' absence. Support internal recruitment for the team. Commitment to delivering on key business priorities. Representing SO at industry events, creating a network and SO presence.
    $30k-35k yearly est. 2d ago
  • Office Manager / Manager of Administration

    Crowell & Moring 4.9company rating

    Office Manager Job In Denver, CO

    Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and Asia that represents clients in litigation and arbitration, regulatory and policy, intellectual property, and transactional and corporate matters. The firm is internationally recognized for its representation of Fortune 500 companies in high-stakes litigation and government-facing matters, as well as its ongoing commitment to pro bono service and diversity, equity, and inclusion. Job Summary The Office Manager is responsible for managing the day-to-day operations of the office, ensuring the highest quality service to clients, lawyers, and staff, while maximizing efficiency in a cost-effective manner. The Office Manager will directly oversee the general administrative function and operational activities of the office. The position reports to the Sr. Director of Administration and works closely with the Denver Office Managing Partner. Job Responsibilities Manages directly the legal secretaries, reception and operations, providing quality services to the office head(s), attorneys and other departments in the office. This includes the hiring, training, review and approval of employee hours and vacation requests, performance management, counseling and termination of the staff. Understands business needs to maintain appropriate staffing levels and collaborate with Sr. Director of Operations to identify future support requirements. Developing and implementing efficient office workflows to enhance productivity and optimize resources; ensuring that office policies and procedures are followed and establish new protocols when needed. Assists the Sr Director of Operations in preparing and managing the office's annual budget (expense and capital). Oversees all aspects of space management, including landlord relations and landlord-provided services and maintenance and security. Manage office space assignments and coordinate in-house office moves and lateral attorney integration to optimize space utilization and meet operational needs. Selects local service providers, negotiating contract terms and maintaining effective working relationships with vendors. Perform periodic analysis of major vendor contracts and seek competitive bids. Assists local management and office head(s) with the organizations of weekly partner meetings (agenda, minutes, follow-up, etc.). Maintains the disaster recovery and business continuity plans of the Denver office, including the coordination of emergency response plans with firm-wide procedures, updating and distributing weather-related and emergency information as needed, and regularly practicing emergency communication and response procedures. Initiates and manages activities to promote a more cohesive work environment such as a holiday party, fundraising and/or community service opportunities, etc. Communicates with entire office in a timely manner regarding policy changes and new developments. Qualifications Requirements: Knowledge, Skills and Abilities Demonstrated ability to create an environment that is reflective of a positive work culture, promoting high morale and encouraging workplace productivity, efficiency, and overall effectiveness. Demonstrated ability to take charge and make decisions while maintaining a teamwork environment. Demonstrated ability to effectively supervise others, including hiring, training, assigning work, managing performance, counseling, and disciplining. Ability to lead others in the development of a cohesive, effective work unit. Ability to adapt to changing priorities and maintain a productive and committed work effort, meeting deadlines and managing workload. Demonstrated ability to communicate clearly and persuasively, both orally and in writing, on a prepared and extemporaneous basis with attorneys, management, staff and outside parties. Knowledge of basic accounting and/or budgeting principles and the ability to track, organize, analyze and report financial data in a clear manner. Demonstrated commitment to provide quality client service to both internal and external contacts regarding administrative matters of a complex nature. Requires patience, creativity, discretion and the ability to negotiate and persuade. Intermediate knowledge of MS Suite to prepare a variety of business communications. Basic knowledge of current trends in office technology tools to optimize productivity. May require the ability to safely lift, move and carry items weighing up to 25 lbs. Education The position requires a Bachelor's Degree in Business Administration or a related field. Equivalent training and experience may substitute for education. Experience The position requires a minimum of five (5) years of increasingly responsible and directly related office management experience that included direct supervision of others, budget administration, and management of multiple office support functions. Law firm experience is preferred. Additional Information Crowell & Moring LLP offers a competitive compensation and comprehensive benefits package. Our benefits include healthcare, vision, dental, retirement, and all-purpose leave and progressive options such as back up childcare, wellness programs, cultural events and social activities. We take great pride in our positive, friendly culture that rewards hard work and success, at the same time recognizing the importance of family and community service. Our Firm is committed to fair and equitable compensation practice in accordance with applicable laws. The pay range for this position is $120,000 - $160,000. Additional compensation may include a discretionary bonus. The salary for this position may vary based on location, market data, an applicant's skills and prior experience, certain degrees and certifications, and other factors. EOE m/f/d/v Crowell & Moring LLP participates in the E-Verify program.
    $44k-60k yearly est. 13d ago
  • Front Office Manager

    Contact Government Services

    Office Manager Job In Denver, CO

    Employment Type: Full-Time, Experienced Department: Litigation Support CGS is seeking a Front Office Manager to join our team supporting the legal mission of a large federal agency. This position will allow candidates to demonstrate expertise in office management by providing managerial support and successfully interacting with clients or attorneys. CGS brings motivated, highly skilled, and creative people together to solve government's most dynamic problems with cutting edge technology. To carry out our mission, we are seeking candidates that are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: * This is a high-level, high-visibility position which requires the candidate to be onsite 5 days per week. * The individual must be prepared to closely interact with high-level staff to complete assignments with little oversight. * The individual must be confident in their interactions and possess a professional demeanor and work ethic. * The position plays a vital role in the day-to-day operations of the client. Only very experienced candidates very experienced candidates will be considered. This is not a position to grow into. The candidate must have proven, successful, long-term relevant experience to be considered. * Schedule and coordinate Senior Management calls/meetings via Zoom, MS Teams, etc. * Setup and initiate hybrid meetings * Coordinate with IT to resolve equipment technical issues * Make travel arrangements using the E2 application (training provided) * Reconcile travel expenses for Senior Management using the E2 application * Be available to make travel adjustments in the E2 application as needed after travel has commenced * Answer and direct incoming calls to appropriate parties * Coordinate site events with dignitaries as needed * Coordinate scheduling with inside/outside parties * Direct correspondence to appropriate parties * Organize workload, processes, physical objects and spaces as needed * Schedule appointments * Communicate on behalf of Senior Management as needed Qualifications: * At least four years of progressively more responsible supervisory and management experience, including proven capabilities and communication skills to successfully interact with clients or attorneys * Experience interacting with the public via phone or the front desk * Experience ordering and maintaining documents * Exceptional phone etiquette * Experience operating a multiline phone system * Experience reviewing written text for typographical consistency, grammar and spelling. * Experience or skill managing day-to-day operations of a high-level office * Experience in office organization or non-specialized business operations * Experience with MS Office Suite - PowerPoint, Word, Excel and Outlook * Experience supervising and directing other office support staff as needed * Ability to learn new applications * Must be a self-starter, quick learner, resourceful and take initiative * Exceptional oral and written communication skills are required * Undergraduate degree required. Ideally, you will also have: * Law degree, advanced technical certification, or other pertinent graduate degree preferred Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. * Health, Dental, and Vision * Life Insurance * 401k * Flexible Spending Account (Health, Dependent Care, and Commuter) * Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Email: ******************* $89,301.33 - $114,816 a year
    $89.3k-114.8k yearly Easy Apply 60d+ ago
  • Dental Office Manager

    GVR Dental & Orthodontics

    Office Manager Job In Denver, CO

    Full-time Description GVR Dental and Orthodontics , located in NE Denver, is seeking a full-time, experienced Dental Office Manager for our family dental practice. If you are looking for a career that is more than just a “job” and a position that offers security and benefits for you and your family - look no further! We're not just another dental office - we strive to create a warm, inviting culture that our patients can see and feel when they walk through our doors. You will be a big part of making this happen. Our ideal Dental Office Manager will have a strong background in building teams and be able to create and maintain a positive and pleasant work environment, ensuring high levels of organizational effectiveness, communication, and safety. Your Responsibilities include: Serve as the point person for office manager duties, including hitting office budget, production goals, hiring and staffing goals, overall office performance Answer calls, schedule patients, collect payments, verify insurance, check patients in/out, post payments, and deliver a distinctive patient experience Schedule and conduct daily morning huddles and additional staff meetings as necessary Organize the office layout and order supplies Maintain the office condition and arrange necessary repairs Organize office operations and procedures Provide general support to Dentists and staff Assist in the onboarding process for new hires Address employee queries regarding office management issues (e.g. annual reviews, performance issues, training, etc.) Plan in-house or off-site activities, like parties, celebrations, conferences, and lunch and learns Skills we are looking for: Proven experience as a Dental Office Manager Knowledge of the dental office, both front and back Proficiency in G-Suite (Google Docs, sheets, and G-Mail) Hands-on experience with front office equipment Excellent time management skills and ability to multi-task and prioritize work Attention to detail and problem-solving skills Excellent written and verbal communication skills Strong organizational and planning skills in a fast-paced environment A creative mind with the ability to suggest improvements Office Hours: Monday-Thursday 8 am to 5 pm Friday (CLOSED) Saturday- 8 am to 2 pm (once per month) We offer an excellent benefits package including Medical, Dental, Vision, 401K, PTO, Holiday Pay, and more. If you are a Dental Office Manager looking for a rewarding position that offers stability and growth - join our team today! We will be accepting applications for this role through 02/17/2025. Requirements 2 years of leadership management experience with ideally five or more years in the dental industry Dental Office Management is required Ability to work two Saturdays per month Dental Insurance and Billing experience Denticon experience is a plus but is not required, and training is provided Strong written and verbal communication skills Dental Terminology High school or equivalent Salary Description 30.00-32.00/hr
    $45k-62k yearly est. 5d ago
  • Part-time Office Manager 820932

    Talent Launch 4.1company rating

    Office Manager Job In Denver, CO

    Job Title: Office Manager-Part-time-Hybrid Our client, located in Denver is looking for a Part-time Office Manager to join their growing team. Reporting to the Head of Strategy & Operations, you’ll play a key role in managing the administrative and operational needs of their headquarters office. If you have a knack for problem-solving, process improvement, and creating an organized, efficient work environment, we want to hear from you! This is an exciting opportunity to help support a thriving, fast-paced organization while making a tangible impact on our team’s day-to-day operations. Part-time hours and Hybrid work schedule-work in the office on Tuesday. Hours are flexible, must work Tuesday in the office- 20-25 hours per week.$35-$50 hr Key Responsibilities: Office Management & Team Support: Manage office supplies, equipment, and inventory, ensuring timely replenishment Maintain office amenities (internet, phones, printers, snacks, drinks, etc.) Oversee mail management and assist staff with mailing services Serve as the main point of contact for our property management company Welcome office visitors and ensure a professional, positive experience Manage organization-wide inbox and voicemail inquiries Provide general administrative support, including scheduling meetings, booking travel, conducting research, and report generation Maintain a clean and efficient office environment Organization & Team Operations: Identify and implement process improvements to streamline office management and enhance efficiency Conduct semi-regular audits of organizational subscriptions Maintain accurate operational records, databases, and spreadsheets Support onboarding processes for new hires Manage the organization-wide calendar and logistics for team events, including retreats and quarterly Denver Days Qualifications: Clear, effective communication skills, both written and verbal Exceptional organizational and multitasking skills Proactive problem-solver who can prioritize and manage competing demands Strong ability to manage cross-team relationships High professional standards and personal integrity Proficiency in Google Suite (Docs, Sheets, etc.) Strong attention to detail and a passion for creating a productive, enjoyable work environment Ability to work independently and collaboratively Stivers is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. #SSO
    $36k-47k yearly est. 2d ago
  • Project Manager - Office of Registrar

    University of Colorado 4.2company rating

    Office Manager Job In Boulder, CO

    **Requisition Number:** 61671 **Employment Type:** University Staff **Schedule:** Full Time The Office of the Registrar at the University of Colorado Boulder welcomes applications for a **Project Manager** to support the office's projects, including its support tickets. The office collaborates with internal and external campus partners in the development, assessment and administration of student systems, academic policies, term business processes and student data to improve the campus' academic profile. This new full-time position reports to the registrar and is responsible for managing projects identified as office or campus priorities. This role is essential to the Office of the Registrar as it designs and implements initiatives that support the mission of the University of Colorado Boulder. The Office of the Registrar is committed to recruiting and supporting a diverse workforce. The University strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ+ community and veterans. The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities. **Who We Are** The Office of the Registrar, in support of the educational mission of CU Boulder, ensures the integrity and security of academic records and provides enrollment and academic support through innovative systems and outstanding service to students and other partners. We demonstrate leadership, excellence and integrity in all we do to improve the academic experience for CU Boulder students and other collaborators through ongoing innovation, collaboration, inclusiveness and quality service. **What Your Key Responsibilities Will Be** _Project Management_ + Assist the registrar and office in evaluating and prioritizing projects, and ensure they are assigned to a project owner and business analyst (as appropriate). + Manage and support the implementation of projects as prioritized by the Office of the Registrar and/or the Office of the Provost. + Contribute to the office's planning and workflow process by providing strategic project management that supports the office's mission, vision and values. + Work to support cross-campus initiatives and teams to establish project goals that support project management demands. + Design and implement strategies to facilitate employee adoption of workplace changes by collaborating closely with campus partners to ensure changes align with strategic objectives. + Evaluate and support improvement and/or evolution of business processes within the Office of the Registrar, including but not limited to those related to enrollment and record services, data reporting, curriculum management and degree/graduation services. + Provide assistance to business owners and analysts within the Office of the Registrar, with meeting scheduling and notes, drafting status updates and tracking project deadlines. + Assist in the maintenance and improvements of the Office of the Registrar internal and public-facing documentation. + Coordinate and implement daily administrative tasks including developing meeting agendas and logistics tied to facilitating project meetings, coordinating and scheduling project-related tasks and operations. + Demonstrate flexibility to adapt to project deadlines and scope. + Facilitate regular project communication and updates with internal staff and campus partners. + Understand and follow the expectations of every managed project. + Create and maintain project plans and artifacts. + Upon project completion, conduct a lessons-learned meeting to evaluate processes and systems that worked well and what areas can be improved for future projects. + Maintain a standard of equity and commitment to Diversity, Equity, Inclusion, and Accessibility to the work produced, the audiences impacted, and competency to address systemic issues tied to the project work. _Professional Development_ + Participate in training seminars, conferences, committee meetings, etc. as approved by your supervisor. + Participate in the project manager community of practice on campus. + Collaborate with your supervisor to determine areas for professional growth and identify and request appropriate training opportunities. + Attend Diversity, Equity and Inclusion trainings and continually build on competencies in this area. Ensure projects are evaluated with a DEI lens to further remove barriers for underrepresented staff and students. **What You Should Know** + Hybrid work modality with some in office requirements. **What We Can Offer** + The salary range is $76,602 - $83,000 per year. + Additional Compensation Details: Relocation may be offered based on departmental guidelines. **Benefits** The University of Colorado offers excellent benefits (*************************************** , including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder (******************************* . **Be Statements** Be challenged. Be visionary. Be Boulder. **What We Require** + Bachelor's degree from an accredited institution in a relevant field. A combination of education and relevant experience as described below may be substituted for the degree on a year-to-year basis. + At least 1+ years of professional, job-related experience in project management, working with diverse teams, groups, and/or collaborative environments. **What You Will Need** + Demonstrated experience in project management that includes a combination of the following: + Leading projects through their entire life cycle, including successful completion, closeout, and reporting. + Leading multiple complex concurrent projects; + Staffing and handling project resources; + Client and/or vendor relationship management; + Risk management and issue resolution; + Leading and tracking project budgets. + Flexibility and comfort with changing priorities. + Excellent listening, written, and oral communication skills. + Familiarity with project management methodologies like agile and waterfall. + Ability to effectively communicate key and critical information with all levels of the organization in a timely fashion. + Ability to build and maintain partnerships and work collaboratively with others to meet shared objectives. + Community-centered. + Strong organizational skills including attention to detail and multitasking. + Adaptable and calm under pressure. + Team oriented with the ability to manage work independently. + Ability to exemplify excellence through diversity by creating a welcoming and inclusive environment that maximizes the success and inclusion of all students, staff, and faculty. + Experience navigating complex situations, dynamics and teams. **Special Instructions** To apply, please submit the following materials: 1. A current resume. 2. A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position. We may request references at a later time. Please apply by February 9, 2025, for consideration. Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs. (************************** In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. **To apply, visit ********************************************************************************** (****************************** Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency (***************************** jeid-9303c8fb98c3c54bb20474b84a1c8f88 The University of Colorado does not discriminate on the basis of race, color, national origin, sex, age, pregnancy, disability, creed, religion, sexual orientation, gender identity, gender expression, veteran status, political affiliation, or political philosophy. All qualified individuals are encouraged to apply.
    $76.6k-83k yearly 14d ago
  • Agency Experience & Office Manager (Denver)

    Motive 4.3company rating

    Office Manager Job In Denver, CO

    Motive is a dynamic agency and creative collective operating at the speed of culture. We're a collective of deep thinkers, creative makers, cultural connoisseurs, and executional aces. We create meaningful engagements between brands and their audiences, cultivating relationships that drive tangible results for our clients. And we do it with sharp strategy and powerful creative executed across all the media and touch-points key to our targets' lives. As pioneers in the area of content, digital engagement, and innovative experiential programs, and award winners for work in TV, event, digital and social, Motive has created a culture where every individual is given an opportunity to stretch and flex their creative and executional muscles daily. We are a team of hard-working, fast-moving, energetic, passionate, driven, straight-talking creative thinkers. We like being challenged and we love the collaboration necessary to overcome the challenges and succeed. If this sounds like a place you would thrive, let's see if we can make something happen. AGENCY EXPERIENCE & OFFICE MANAGER As the agency experience & office manager, you are responsible for the day-to-day operations and employee experience of our Denver, CO headquarters. Your purview will include curation of a welcoming and culture-forward environment, maintenance of a clean, well-stocked and functioning space, and strategic employee engagement initiatives. Additionally, you will support the executive team with administrative tasks as needed, and support the broader leadership team with preparation for meetings, events, and client engagements. This role is an incredible opportunity for someone who thrives in an environment where they can truly own their work stream and apply their creative thinking towards how we operate as a community. General Duties - Ensure all aspects of the Denver office run smoothly. Proactively manage our office space with a service mindset to ensure we meet and exceed our internal and external clients' expectations. With appropriate and reasonable flexibility, maintain a front office presence for Motive from 9:00 am through 5:00 pm, Monday - Friday. Serve as the face of the organization within the office, greeting all guests - employees, clients, partners and associates - and assisting them with their needs. Curate a welcoming and on-brand experience within our space for all guests, including music, lighting, space staging and management, and decor. Manage inbound and outbound shipments, alongside mail distribution as needed. Order, stock and maintain office supplies and amenities, inclusive of approved beverages and snacks. Manage and complete timely vendor invoice submissions. Manage necessary visitor logs and guest lists. Manage relationships with building management. Spot issues and lead the repair or resolution of matters to maintain all office areas to a high standard. Support the agency team. With appropriate and reasonable flexibility, assist with earlier than 9:00am and later than 5:00pm client functions hosted by the office. Perform internal client service functions by answering employee requests and questions. Support with events, catering, and administrative needs. Support client and key internal meetings through: Room reservations Space staging Catering orders Refreshment and snack prep Be available for questions and support as needed Lead internal engagement strategy and local employee-centered marketing initiatives. Lead the creation of internal events from ideation to implementation. Manage and lead production of all Denver internal events, and support Motive's other office locations with ideas and remote production assistance. Deliver proactive thinking around how to maximize engagement and connectivity within the office environment. Manage budget for all events and in-office engagements. Serve as host onsite at internal events, ensuring all attendees are greeted, welcomed and accommodated throughout the experience. Provide administrative and executive support. Assist Motive's executive leadership with administrative needs including travel, expense reports, company credit card reconciles, building maintenance, and security. Assist Motive HR and Culture leaders with initiatives as needed. Conduct quarterly audits of the office budget and expenses. Work with HR to maintain federal and state compliance information and recommended best practices; reviews policies and practices to maintain compliance. Candidate Requirements: A minimum of 3 years of office management or front desk experience. Experience with administrative tasks such as booking travel and accommodations, reservation and meeting support, credit card reconciliation, etc. Excellent communication skills; both written and verbal. Natural organizational ability and proven track record of optimizing space and process. An excellent reputation for managing up. A positive, upbeat attitude! We love what we do, and we love the people we work with - we want to build our team with like-minded folks. Motive is an equal opportunity employer ! We believe that a diverse team makes us stronger and smarter. Motive recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. The starting salary for this position is between $60k and $75k annually, based on experience. We offer an inspiring working environment and great benefits, including low-cost health, dental, and vision plans; flexible paid time off, 401k with annual match, an employee stock ownership program, and more. Motive has a clear vision: to be a creative leader where a diverse mix of talented people want to come, stay, and do their best work. We know our company succeeds only through the hard work and dedication of our passionate and creative employees.
    $60k-75k yearly 7d ago
  • Dental Office Manager - Aurora

    Smile Brands 4.6company rating

    Office Manager Job In Aurora, CO

    Overview In this role, you'll support our mission of Smiles For Everyone by overseeing daily operations, fostering a positive patient experience, and supporting the success of the team. Schedule (days/hours) Monday-Friday 8am-5pm Responsibilities Overseeing patient scheduling, managing collections and receivables, getting supplies and navigating other operational expenses Keeping an eye on staff productivity and supporting the team where necessary Managing staff trainings on patient care, equipment monitoring, maintenance duties and compliance Qualifications At least one year of experience as an office manager in a Dental office Experience leading a team Knowledge of dental terminology Compensation $50,000 - $60,000 annually About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 30 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at careers@smilebrands. com #LI-SB1
    $50k-60k yearly 13d ago
  • Medical Office Manager | Colorado Applicants Only

    WSi Healthcare Personnel

    Office Manager Job In Denver, CO

    Are you a proactive and detail-oriented Office Manager looking to make an impact in the healthcare industry? A growing home health startup in Aurora is seeking a skilled professional with healthcare experience to help build and streamline operations! If you thrive in a fast-paced environment, enjoy working with healthcare professionals, and have experience with administrative tasks like prior authorizations, billing, and scheduling, this is the perfect opportunity for you. We’re looking for someone who can efficiently manage office tasks while supporting the company’s growth. Pay: $26-33/ hour Location: Aurora, CO Schedule: Part-time to start (1:00 PM – 4:00/5:00 PM, Monday–Friday) -Opportunity to transition to full-time by summer Office Manager Responsibilities: Call physician offices to coordinate care and obtain necessary documentation Handle prior authorizations and assist with billing and coding task Schedule and coordinate meeting Support general administrative tasks to ensure smooth office operations What We Offer: Health, Dental, and Vision benefits. Weekly pay. A positive and collaborative work environment. Consistent Monday–Friday schedule. Sick pay Referral Bonus If you have healthcare experience and want to be part of a growing home health startup, apply today and be a key part of our success!
    $26-33 hourly 2d ago
  • Dental Office Manager ($10K SIGN ON BONUS!!)

    Rodeo Dental

    Office Manager Job In Greeley, CO

    We are Rodeo! Rodeo Dental & Orthodontics is one of the fastest growing, multi-specialty dental groups in the country. Born in the Fort Worth Stockyards in early 2008, the company's team of 100+ award-winning doctors provide a full range of general dentistry, orthodontics, endodontics, oral surgery, and board-certified pediatric dental services in 40+ Rodeo locations throughout the states of Texas, Colorado and Arizona. Dental Office Manager Career Opportunity: The Dental Office Leader is a key member and contributor in creating an amazing, one-of-a-kind Patient Experience. Successful candidates will work in our world-class lobbies engaging, entertaining, and caring for our patients. This person will lead all non-clinical aspects of the dental practice including operations, staffing, scheduling, patient care, patient satisfaction, health and safety compliance, oral healthcare education, marketing outreach and overall performance of all non-clinical staff. Bring us your Smile-DNA and BIG personality! Essential Duties and Responsibilities: Champion Rodeo's High-Performance Culture by ensuring the perfect appointment and patient flow is executed successfully each day. Responsible for the overall TPV, production, and revenue generated at the office. Ensure treatment coordination and patient consultations are in line with preferred treatment practices and suggestions. Experience in a Treatment Coordinator role, or the ability to learn the Treatment Coordinator role, is required in order to assist current Treatment Coordinators or fulfill the role when needed. Maintain team accountability to Rodeo's policies and procedures Evaluate and maximize daily schedule for increased production Dedicated focus to Patient Outcomes and Patient Experience Foster team collaboration, share information and ideas, and push team to innovate Direct the Morning Opportunity Meeting, communicate staff assignments and plans, and motivate team Work closely with the team to ensure the appointment board and the status of patients is optimized appropriately Identify potential patient escalations and engage the Doctors, Regional, and Corporate resources as required to discuss issues, seek out root causes, and provide solutions to systemic issues Build strong relationships with all doctors to facilitate treatment and employee satisfaction Ensure all record keeping is 100% accurate at all times. Make sure the staff always remains 100% credentialed and certified, while performing their duties Optimize dental supply inventories - control costs while ensuring supplies are available to meet treatment requirements Coordinate and work closely with HR regarding all hiring, training, counseling, and all other employee relations needs Immerse yourself and office personnel in the surrounding community for greatest outreach potential Responsible for the overall TPV, production, and revenue generated at the office. Qualifications: 3+ years dental experience is required 2+ years' experience in customer service 5 years of previous leadership or management experience is preferred Excellent time management skills Previous dental assisting experience is highly desirable Dental practice management software (Open Dental/Dentrix) experience helpful Working knowledge of MS Office and/or Google Suite Technologies Experience with social media marketing is a plus Bilingual (Spanish) is required Benefits: 401(k) Employee discount Health insurance Health savings account Paid time off Referral program Vision insurance EEO Statement: Rodeo Dental is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. Rodeo Dental is and equal opportunity employer and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Rodeo Dental is also proud to be a pioneering certified B Corporation in the dentistry industry! As a certified B Corporation (B for Benefit) Rodeo strives to meet the highest standards for social and environmental performance, transparency, and accountability.
    $45k-62k yearly est. 60d+ ago
  • Office Manager | Medical and Nursing Team

    Mental Health Partners 3.4company rating

    Office Manager Job In Lafayette, CO

    Purpose: As our Office Manager, you will work directly and report to the Chief Medical Officer, providing administrative support including e-mail management, calendar coordination and recording minuets and action items from corresponding meetings. You will also manage and maintain important subscriptions, system tools, and reporting tools. In this role you will also work directly with the Assistant Medical Director and Director of Nursing in a collaborative environment. Job Profile: * Can you track details, manage logistics, solve problems and be independent? * Do you thrive in a role that is busy that requires initiative, independent judgement and decision making? * Are you skilled at working with other professionals and enjoy a professional and enthusiastic environment? * Are you ready to be in a visible, important role, and help your teams excel? It's a big job, and worth the work you put in. Are we speaking to you? Today is the day to engage your office administration skills and fulfill your passion. What's In It For You: * You get to be part of a dynamic medical and nursing team. * A full-time role with benefits (medical, dental, vision, life, disability, and retirement plan). * Paid time off and paid holidays. * Engaged employer who believes you are an important factor in delivering our mission to the community. * Flexible schedule and ability to work a hybrid schedule (in-person and remote) in support of your own self-care. * Training, personal, and professional growth opportunities. * You will have leadership support to contribute to your development Mental Health Partners offers a diverse, quality work environment, a great compensation package and a comprehensive benefits package. Our benefits include paid time-off policy (paid holidays, paid vacation and paid personal days-off), medical, dental, vision, flexible spending accounts, and percentage match-up retirement contribution. We are an Equal Opportunity Employer.
    $41k-50k yearly est. 28d ago
  • Front Office Manager

    Tandem Hospitality Group

    Office Manager Job In Lakewood, CO

    The Front Office Manager's primary role is to ensure high quality service and leadership for the Front of House operations. This individual is responsible for oversight and leadership of the Front Desk team and providing support for all operations. The individual will be well versed in Front Office operations to assist the Agents with guest concerns and overall guest service. The Front Office Manager will also act as a Manager on Duty during some of their shifts. JOB RESPONSIBILITIES: Responsible for the adherence and enforcement of all Hotel policies and procedures Responsible for maintaining the highest levels of professionalism and decorum amongst all the staff Monitor inventory control and ordering procedures for Front Office and guest supplies Oversee Front Desk Agent scheduling and requests Perform coaching and counseling of all Front Desk Agents, Night Auditors and PBX operators as needed to enforce standards Creates a comprehensive training program instilling a culture of service and follow through Acts as a liaison between the Front Office and the Reservations/Sales team Is intimately involved in troubleshooting and drilling down to determine and eliminate guest issues Handle any guest complaint or issue in a professional manner Complete a daily MOD Report to communicate guest opportunities and other information Assist the Front Desk with all aspects of operations including check-in and check-out process Review all potential safety and security issues and implement corrective action steps Responsible for knowing all emergency procedures Conduct walk-throughs of the property at a minimum of twice per day Coach associates how to resolve and de-escalate conflicts Assists in welcoming and escorting VIP's and other guests Work closely with Housekeeping, Engineering, Catering and Sales to assure groups and special functions are handled smoothly JOB QUALIFICATIONS: 3 years' experience as a Guest Service Agent, Supervisor or Manager Management experience required Front Office Accounting experience Proficiency in Microsoft applications is required Verifiable record improving guest service and satisfaction Ability to work a flexible schedule and be able to work weekends and holidays
    $42k-55k yearly est. 13d ago
  • Operations Office Manager

    Novuskin Med Spa

    Office Manager Job In Greenwood Village, CO

    The Operations Office Manager will report to the Branch Manager and assist in the daily operations of their assigned areas of operation. The duties include communicating with department heads and Corporate relaying important information or policy changes from upper management and implementing procedural changes to increase employee productivity. Payrate: 55K annually What is in it for you: Benefits (medical, dental, vision) Matching 401K And so much more... Management Responsibilities Partner with Human Resources and Senior Management; working with them to improve office operations and procedures Inventory Management Responsible for ensuring accuracy of inventory Responsible for ensuring that inventory sheets are done correctly and submitted in a timely manner Spa and Front Desk Monitoring / reordering office and spa supplies Maintaining Inventory counts Assist Operations Director or Warehouse and Logistics Manager in monthly inventory cycle counts Assist in doing confirmations Go High Level - ensure that information is added accordingly and correctly Concierge Department Responsible for checking transactions to ensure accuracy Handle sensitive data Data Entry of customer information Manage customer details including all transactions Winning Behaviors, Competencies, and Skills Strong written and verbal communication skills to produce reports, assign tasks, accept instructions and handle vendor contracts, among other tasks Must be organized and have the ability to multi-tasks Ability to be flexible; should company or office needs change Strong interpersonal skills to interact positively with all employees Leadership ability to manage challenges and oversee employees Attention to detail to ensure tasks are completed thoroughly and correctly Strong inventory management skills Ability to review / and communicate effectively at all levels Ability to add / subtract / and multiply Ability to train and manage others This is not a complete job description
    $46k-73k yearly est. 28d ago
  • Office Manager

    Handyman Connection 4.5company rating

    Office Manager Job In Aurora, CO

    What You Will Receive Earn competitive pay depending on your skills, experience and availability Work during traditional business hours Professional small office with a friendly touch Excellent training and support Business casual attire atmosphere Responsibilities Dedication to excellent customer service Able to manage small business details while working independently Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc. Experience handling projects to completion Ability to multi-task in a high stress environment Qualifications Strong telephone and written communication skills. Outgoing personality; enjoys working with people Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, etc. (1+) years experience working in a Call Center or Customer Service Role preferred Knowledge of home repair and light remodeling a plus Handyman Connection of South Aurora is locally owned and operated. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast paced local office of an International Franchise with an opening for a full time Customer Service Representative. Our customers are seeking additional office support for our growing business. We are now seeking a top-notch Customer Service Representative who can take on the role of keeping our craftsmen and customers on track! In this position, we are looking for the best of the best in Aurora to take on this fun and challenging role! This person will have an upbeat attitude and willingness to help the team. If you're looking for a customer service representative role AND the opportunity to work with a great group of people, reach out today to find out more about the team at Handyman Connection of South Aurora. Compensation: $22.00 - $26.00 per hour Your locally owned Handyman Connection franchise contracts with talented craftsmen like you to deliver quality workmanship and professional service for our customers. If you're interested in: high earnings potential a flexible schedule that you control using your skills to help improve other's lives Handyman Connection might be a great fit for you. Homeowners across North America have been calling on Handyman Connection for our professional craftsmanship and great customer experience since 1991. Each Handyman Connection franchise is locally owned and operated, backed by the company that helped launch the industry.
    $22-26 hourly 60d+ ago
  • Manager of In-Office Operations (Denver)

    Lisinski Law Firm

    Office Manager Job In Centennial, CO

    Firm Mission Statement Our mission is to change as many lives as possible by offering immigration solutions even in the most difficult cases. We look at all possible options to keep our clients in the United States with their families where they belong. We stand ready to fight even when success seems unsure because we understand how much better life can be with the dignity and peace of mind that comes with having documents. Position Purpose The Manager of In-Office Operations is responsible overseeing a team of Intake Office Coordinators by managing the overall client experience for current in-office clients and ensuring that their needs, expectations, and feedback are addressed. This role involves analyzing customer satisfaction data, leading a team focused on customer support, and implementing initiatives to enhance the customer journey. The ideal candidate should be customer-focused, data-driven, and have a passion for delivering excellent service. Additionally, the leader must be fluent in both English and Spanish. Essential Job Functions & Responsibilities Team Leadership: Supervise, mentor, and develop a team of Intake Office Coordinators by providing guidance, support, performance management, and payroll responsibilities to ensure high levels of productivity and morale Oversee and support IOC team member's training and development Customer Feedback Oversight : Collect and analyze customer feedback through surveys, client interactions, and testimonials to assess satisfaction levels Identify trends and issues from customer feedback, and recommend solutions to improve the overall in-office customer experience. May be responsible for leading changes Establish and maintain strong, trusted relationships with clients, anticipating their needs and proactively addressing concerns Identify opportunities for upselling or cross-selling additional services to existing clients based on their needs and feedback Customer Satisfaction Strategy: Develop and execute customer satisfaction strategies aimed at improving retention and overall satisfaction Collaborate with other departments to align in-office customer satisfaction goals with company objectives Establish and track key performance indicators for customer satisfaction and ensure that strengths and areas of opportunity are being shared with overall teams Administrative Leadership : Responsible for ensuring that IOC team is completing all required tasks and hold team accountable to responsibilities Oversees the submittal of client fingerprints by the IOC team members Accountable for ensuring that team members follow the payment and deposit process and follow all cash handling procedures properly Issue Resolution and Escalation: Serve as the point of escalation for complex or high-priority in-office client complaints, questions, or issues Ensure that root causes of recurring issues are identified and corrective actions are implemented Reporting & Analysis Prepare regular reports on in-office customer satisfaction metrics and present findings to senior leadership Use data and insights to track progress on satisfaction improvement goals and adjust strategies as needed Essential Skills, Knowledge & Abilities Possesses excellent bilingual (English & Spanish) interpersonal and communication skills, both written and verbal World class customer service skills Ability to lead and develop teams and individuals Excellent time management skills with proven ability to meet deadlines and time manage themselves and others, including the ability to prioritize tasks to delegate when appropriate Strong analytical and problem-solving skills Highly proficient in Microsoft Office suite, Dropbox, and Case Management, or related software Minimum Qualifications Bachelor's degree in business management or related field preferred (5 or more years of experience may substitute for a degree) 3-5 years previous work experience leading a team in a similar field Pay $75,000 - $80,000 / year
    $75k-80k yearly 19d ago
  • Front Office Manager

    Trailborn Hotel Management LLC

    Office Manager Job In Estes Park, CO

    ABOUT TRAILBORN
    $42k-54k yearly est. 8d ago
  • Front Office Manager

    Providence Hospitality Group

    Office Manager Job In Greeley, CO

    Job Details DoubleTree Greeley - GREELEY, CO Full Time $52,000.00 - $5,700.00 Salary/month Description SUMMARY: Manages and coordinates the operations and activities of the front desk and lobby area and staff to achieve customer satisfaction, quality service, and compliance with established procedures/policies. DUTIES AND RESPONSIBILITIES: Organizes, directs, and monitors daily activities of front desk agents in duties and responsibilities of front desk, concierge, bell/valet, security, and night audit services. Understands and promotes a culture of responsibility for those “Within our Care”. Be a brand ambassador; know and represent the Indigo brand story, local information and be inappropriate uniform at all times. Directs, implements, and maintains service standards. Maintains complete knowledge at all times of daily house count, expected arrivals/departures, scheduled in-house group activities, all room rates, special packages, and promotions; communicates information to appropriate staff. Monitors guest registration, check-out, and telephone service. Develops, implements, and monitors department budget; manages expenses within approved budget constraints. Develops, implements, and maintains programs/processes to enhance guest satisfaction and ensure front office operations are efficient and profitable. Performs front desk agent responsibilities as needed to process guests expediently including but not limited to checking guest into hotel, responding to guest questions, resolving guest problems/complaints, answering telephone, making guest reservations, and checking guests out of hotel. Ensures that guests' needs are fulfilled, and their stay is as pleasurable as possible; assists with dining, entertainment, or transportation reservations as needed. Assists front office staff with resolution of guest problems/complaints as needed. Possesses and maintains thorough knowledge of hotel services, facilities, and policies and area's attractions. Monitors social media and travel sites for response and trends. Prepares accurate and timely reports as required. Hires, trains, supervises, motivates, and develops front office staff; manages schedules and workflow. Assigns duties and monitors quality of work; assures staff conforms to organizational policies and procedures and safety regulations. Provides day-to-day guidance and oversight of subordinates; actively works to promote and recognize performance. Keeps up to date on overall activities of the team, identifying problem areas and taking corrective actions. Performs other related duties as assigned by management. SUPERVISORY RESPONSIBILITIES: Directly supervises all front office employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications QUALIFICATIONS: • Bachelor's degree (B.A.) or equivalent preferred. • Four years related experience or equivalent. • Proven leadership and business acumen skills • Demonstrated proficiency in supervising and motivating subordinates • Basic competence in subordinates' duties and tasks • Good judgement with the ability to make timely and sound decisions • Excellent written and oral communication skills. Bilingual skills a plus. • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. • Acute attention to detail. Strong organizational, problem-solving, and analytical skills. • Ability to manage priorities and workflow. • Proficient on Microsoft Office, brand internet platforms, Profit Sword. • Excellent customer service skills. • Ability to understand and follow written and verbal instructions. • Professional appearance and demeanor. • Ability to effectively communicate with people at all levels and from various backgrounds. • Acquire and maintain required certification for site safety and fire safety for city of New York. COMPETENCIES: Customer Service--Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Interpersonal Skills--Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Teamwork--Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Visionary Leadership--Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates. Exhibits confidence in self and others; Inspires and motivates others to perform well; Accepts feedback from others; Gives appropriate recognition to others. Managing People-- Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Improves processes, products, and services; Continually works to improve supervisory skills. Business Acumen--Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals. Cost Consciousness--Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources. Ethics--Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Organizational Support--Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. Judgment--Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Planning/Organizing--Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Professionalism--Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Safety and Security--Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Frequently required to stand Frequently required to walk Occasionally required to sit Frequently required to utilize hand and finger dexterity Occasionally required to climb, balance, bend, stoop, kneel or crawl Continually required to talk or hear Frequently utilize visual acuity to operate equipment, read technical information, and/or use a keyboard Occasionally required to lift/push/carry items up to 25 pounds Occasionally exposure to wet and/or humid conditions (non-weather) Occasionally/Frequently/Continually exposure to outside weather conditions Occasionally exposure to extreme heat or cold (non-weather)
    $42k-54k yearly est. 60d+ ago
  • Optical Office General Manager

    Elevate Eyecare

    Office Manager Job In Loveland, CO

    To deliver consistent, high-quality patient and customer experience in a fast-paced environment encompassing retail, lab, and optometric services in order to support the key results of the organization. General Managers meet operational goals by ensuring the following responsibilities are implemented consistently, with an underlying commitment to the organization's values, the patients and customers, office staff, and excellence in execution. This position is responsible for: Fostering an office environment that is focused on consistently delivering exceptional patient/customer service Daily direct over-site of personnel and operations of the office, assigning specific tasks, duties, and schedules Keeping office staff up to date on required skills-based, policy, and procedure training Implementation of organization selling strategies Partnering with Marketing Manager to generate daily, weekly, monthly reports pertaining to sales, insurance, payroll, and staff Daily bank deposits and sending previous day's close totals to the Accounting Team Ensuring staff benchmark performance meets or exceeds office goals Scheduling staff in accordance with payroll guidelines set by the Market Manager or upper management Primary point of contact for weekly payroll accuracy of the office staff Technical Skills and Competencies: Excellent verbal and written communication skills Strong leadership, management, and team-building skills Strong analytical and computer skills Sound judgment, problem-solving and decision making Organizational skills Ability to perform all aspects in regard to optical prescriptions, measurements, product knowledge, adjustments, repairs, troubleshooting patient concerns, verify accuracy of orders Comprehension of vision and medical insurance Organizational and Compliance Duties: Support implementation of new technology and equipment Schedule meetings with staff to ensure the organization's policies and procedures are being communicated and adhered to Maintain compliance with the organization's confidentiality policy in accordance to the Health Insurance Portability and Accountability Act (HIPAA) Monitor processes to ensure compliance with the organization's policies and guidelines Inventory management: optical frames, lab, office supplies Maintaining and creating a safe, clean, organized and inviting environment for both patients/customers and staff by either assigned or assumed responsibilities
    $33k-48k yearly est. 22d ago

Learn More About Office Manager Jobs

How much does an Office Manager earn in Berkley, CO?

The average office manager in Berkley, CO earns between $28,000 and $57,000 annually. This compares to the national average office manager range of $30,000 to $62,000.

Average Office Manager Salary In Berkley, CO

$40,000

What are the biggest employers of Office Managers in Berkley, CO?

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