Store - BRADENTON, FL
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
Plan and lead the execution of class and in-store events in accordance with Company programs
Lead the omnichannel processes
Manage and execute shrink and safety programs
Assist with cash reconciliation and bank deposits
Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
Assist with the onboarding of new Team Members
Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
Serve as Manager on Duty (MOD)
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
Acknowledge customers, help locate the product and provide solutions
Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
Manage and execute the shrink and safety programs
Cross train in Custom Framing selling and production
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
* Retail management experience preferred
Physical Requirements
Work Environment
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
$25k-31k yearly est. 6d ago
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Office Coordinator
Savills North America 4.6
Office manager job in Tampa, FL
ABOUT SAVILLS
At Savills, a leading global commercial real estate services firm, we help organizations find the solutions that ensure employee success. Sharply skilled and fiercely dedicated, our integrated teams of consultants and brokers are experts in better real estate. With services in tenant representation, capital markets, project management, workforce/incentives, and workplace strategy/occupant experience, we've boosted the potential of workplaces around the corner, and around the world, for 160 years and counting.
Savills is looking for an Office Coordinator in our Tampa, Floridaoffice to provide support to the Portfolio Solutions team to help them achieve their business plan goals and objectives each year. This individual will be responsible for preparing proposals, PowerPoint presentations and communication materials. They will also coordinate the distribution of internal and external marketing information.
The ideal candidate is mission-driven, action-oriented, and able to thrive in a growing and fast paced environment. The role will leverage administrative and technical skills to provide support to and work collaboratively with the entire office.
KEY DUTIES AND RESPONSIBILTIES
Greet and assist office guests.
Answer/route all incoming calls.
Handle all incoming and outgoing mail - i.e., Fed Ex, USPS, UPS, receive, sort, scan and distribute to appropriate individuals.
Maintain, schedule and set-up conference room in preparation of broker/client meetings, lunches, training, or special events.
Maintain upkeep of kitchen, including cleanliness and tracking and ordering of kitchen/vendor supplies.
Responsible for office record keeping (employee addresses, emergency contacts).
Provide administrative and technical support to assigned team as needed.
Accurately prepare building reports, tour books and other correspondence to meet brokers' demands and clients' needs, often under tight time constraints.
Assist with basic graphical support.
Copy, print and bind presentation materials.
Conduct online research.
Coordinate on/offsite meetings including scheduling appointments, keeping calendars, and arranging travel itineraries and meeting room reservations.
Perform accounting functions which may include preparation of expense reports and billings.
Complete additional duties and responsibilities as assigned
COMPETENCIES
Effectively communicate, interact, and collaborate with brokers, staff, vendors and clients
Consistently demonstrate a high level of performance and professionalism
Ability to multi-task and meet deadlines in a high-pressure environment
Excellent verbal and written communication skills
Maintain discretion and exhibit sound decision making skills
Exhibit a high level of attention to detail
Strong work ethic and positive attitude
Advanced knowledge of Microsoft Office Suite (i.e. word, excel and power point)
Working knowledge of Adobe InDesign/Illustrator or graphics knowledge a plus
Excellent organizational and time management skills; ability to multi-task and prioritize workload under pressure
Self-starter who works independently and thinks proactively and strategically
Ability to adapt to company specific software.
PREFERRED EDUCATION AND EXPERIENCE
1-2 years of related office experience in support of a senior executive or team of
executives. (Real Estate or Professional Services industry experience a plus)
Bachelor's Degree preferred and or equivalent combination of education and
experience
Savills values a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other protected characteristic. All qualified applicants, including minorities and women, are encouraged to apply.
Savills participates in the E-Verify program.
$29k-36k yearly est. 3d ago
Branch Administrator
Climate First Bank
Office manager job in Saint Petersburg, FL
We are changing FINANCE to finance CHANGE!
Climate First Bank is a Florida Benefit Corporation, state chartered, FDIC insured commercial bank. With now three physical branches in St Petersburg, Winter Park and Mount Dora and one digital branch, we are offering a full suite of banking products including personal and business banking and loan products (solar, residential, commercial, SBA and more). We are passionate about the environment, social issues and overall leaving our communities and the world better than we found it.
We want YOU to help us on this mission and are looking for exceptionally hard-working, passionate and bright new team members.
We are a team of growth focused, goal-oriented and competitive individuals. We collectively work hard to achieve our mission and growth-related milestones and continue to set and exceed new goals almost daily. We love what we do, and we love working with people who are just as excited about our objectives as we are!
Come join our team as the Branch Administrator to oversee the operations and performance of multiple retail branches, provide leadership and support to branch managers, ensure compliance with bank policies and regulatory requirements, and drive the achievement of branch performance goals. You will play a key role in developing and implementing strategies to enhance customer satisfaction, operational efficiency, and overall branch profitability.
Join us in this exciting start-up experience and take your career to a level unattainable in a traditional bank environment. Candidates must be local to Central Florida and willing to travel to our retail location frequently. Please send a resume to apply.
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Tuition reimbursement
Vision insurance
Responsibilities
Leadership and Management: Provide leadership and direction to branch managers, ensuring they are well-supported and equipped to meet their branch goals. Conduct regular performance reviews and provide coaching and development opportunities.
Operational Oversight: Ensure that all branches operate efficiently and effectively. Monitor and evaluate branch performance metrics, identifying areas for improvement. Develop and implement branch policies and procedures to ensure consistency and compliance across all branches. Create systems to effectively communicate these policies and procedures to all branch staff and ensure they are followed.
Customer Service: Promote a customer-centric culture across all branches, ensuring high levels of customer satisfaction and retention. Address and resolve escalated customer issues in a timely and professional manner.
Compliance and Risk Management: Ensure all branches comply with regulatory
requirements and internal policies. Conduct regular audits and reviews to identify and mitigate risks.
Strategic Planning: Develop and implement strategies to drive branch growth and profitability. Collaborate with senior management to align branch goals with the overall objectives of the bank.
Financial Management: Oversee branch budgets, ensuring financial targets are met. Analyze financial reports and provide insights to improve branch performance.
Staff Development and Training: Foster a positive and inclusive work environment. Provide training and development opportunities for branch managers and staff to enhance their skills and career growth. Develop and implement training programs to ensure all staff are knowledgeable about bank products, services, and regulatory requirements.
Community Engagement: Represent the bank in the community, building and
maintaining relationships with key stakeholders and promoting the bank's services.
Requirements
Bachelor's degree in business or finance preferred.
5+ years in branch leadership required, preferably in a Community Bank.
Excellent leadership and management skills, with the ability to motivate others and develop teams.
Strong affinity and acumen for business development, community involvement and brand building.
Proven track record of innovative and effective retail sales strategies with immediate impact to the retail growth objectives.
Ability and willingness to travel to branches routinely in St. Petersburg, Winter Park, Mt. Dora, and other areas of the state and country as the bank expands.
Customer-centric mentality and ability to develop strong relationships with customers, team members and within the community.
Organized self-starter with the ability to thrive in fast moving environments that require adaptability and frequent pivots.
Outstanding communication skills and ability to tactfully communicate with a variety of internal and external stakeholders.
Deeply educated in financial products and services, banking regulations and laws.
Strong technical aptitude and familiarity with Microsoft Office, Banking Systems and Salesforce.
Physical Demands:
Sustained standing and sitting;
Frequent use of PC, including typing or sustained attention to monitor;
Occasional lifting of basic office files or equipment up to 20 lbs.
Equal Opportunity Statement:
At Climate First Bank we truly believe that our people are our strength and the diverse talents they bring to our workforce are directly linked to our success. Diversity and inclusion are at the core of our values and mission. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans
E-Verify Statement:
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
$30k-40k yearly est. 4d ago
Dental Office Manager
Bayview Dental Associates 3.3
Office manager job in Sarasota, FL
Join Our Dynamic Team as a Dental OfficeManager!
Are you ready to take the lead in an exciting and rewarding role? We're looking for a passionate, experienced Dental OfficeManager to help us create a smooth, efficient, and welcoming environment for our patients and team in Sarasota, Florida. This is an incredible opportunity to join a close-knit, dedicated team that thrives on teamwork, transparency, empowerment, and respect.
As the Dental OfficeManager, you will play a pivotal role in the heart of our practice, making sure everything runs smoothly, patients feel cared for, and our office operates like a well-oiled machine. If you're ready to inspire and lead with honesty, accountability, and a commitment to excellence, we want to hear from you!
What You'll Do:
Be the Face of Our Practice: Lead the front desk team, greeting patients with a smile, managing appointments, and ensuring a seamless experience.
Keep Things Organized: Maintain accurate patient records and ensure everything is up-to-date, so our team can provide the best care possible.
ManageOffice Flow: Oversee inventory, order supplies, and ensure our office is stocked and running efficiently.
Ensure Compliance: Keep our practice aligned with state and federal regulations, ensuring the highest standards of care and safety.
Handle Finances with Precision: Oversee billing, collections, and office finances to keep our practice financially healthy.
Lead with Passion: Supervise, train, and motivate a talented team of professionals who are dedicated to providing the best patient care.
Foster a Positive Environment: Ensure our office is not just organized, but a fun and inspiring place to work every day.
Why You'll Love Working With Us:
Competitive Pay & Benefits: Enjoy a competitive salary and a generous benefits package.
Professional Growth: We're committed to your personal and professional development-there's always room to grow!
Work/Life Balance: We value your well-being and offer flexibility to help you maintain balance.
Inclusive, FUN Culture: We work hard, but we also know how to have fun, celebrate wins, and build a workplace where everyone feels valued.
If you're a proactive, solution-oriented OfficeManager with a knack for leadership and a passion for making a difference, we'd love for you to bring your expertise to our thriving dental practice. Apply now to embark on a fulfilling career that will challenge and reward you every step of the way!
Ready to make an impact? Apply today and join a team that values YOU!
Requirements
1-2 years management experience in the dental field
1-2 years dental insurance experience
$44k-60k yearly est. 60d+ ago
Dental Office Manager
Smile Brands 4.6
Office manager job in Clearwater, FL
In this role, you'll support our mission of Smiles For Everyone by overseeing daily operations, fostering a positive patient experience, and supporting the success of the team. Schedule (days/hours) Monday through Friday 8am-5pm Responsibilities
* Overseeing patient scheduling, managing collections and receivables, getting supplies and navigating other operational expenses
* Keeping an eye on staff productivity and supporting the team where necessary
* Managing staff trainings on patient care, equipment monitoring, maintenance duties and compliance
Qualifications
* At least one year of experience as an officemanager in a Dental office
* Experience leading a team
* Knowledge of dental terminology
Compensation
$50,000 - $60,000 per year
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
$50k-60k yearly Auto-Apply 6d ago
Medical Office Manager - Manatee County
Maxhealth
Office manager job in Bradenton, FL
Internal Medicine Practices seek strong candidates with management experience to oversee a busy practice in East Manatee County.
Office hours are Monday- Friday.
Qualified candidates must have a minimum of two years of managed care experience in primary care setting to be considered.
E-Clinical experience preferred
Salary range starts at $60,000 + Performance Bonus
Candidates must be energetic self-starters, have a strong entrepreneurial spirit and the ability to contribute to the growth and success of a rapidly, growing organization.
Position is responsible for all administrative, supervision, & managerial functions of the day to day operations of the office. The Manager focuses on providing high quality care to our patients and physicians through organization and leadership. Previous Clinical experience necessary.
Flexibility and ability to conform to an ever-changing environment required.
Ability to multitask and prioritize based on business needs
Responsible for handling and overseeing Check in/check out; co-pay collection; answering phones.
Answer patient billing questions
Work billing clarification logs including ensuring charge capture and missing diagnosis or CPT information
Experience with Microsoft Excel, Microsoft Word and Electronic Medical Records required.
Competitive salary plus full benefits package including PTO, Health, Dental, Vision, AD&D, and 401K
ABOUT MAXHEALTH
MaxHealth is dedicated to simplifying healthcare and ensuring healthier futures. Founded in 2015, MaxHealth is a leading primary care platform focused on providing high-quality, integrated care to adults and senior patients throughout Florida. We provide care for more than 120,000 patients, most of which are beneficiaries of government-sponsored healthcare programs like Medicare, or of health plans purchased on the Affordable Care Act exchange marketplace. MaxHealth is a rapidly growing medical practice with more than 50 clinics spread across central and southern Florida. MaxHealth also partners with independent providers who are like-minded and utilizes its platform to help them provide high-quality care. We are customer-centered; compassionate; results-driven; proactive; collaborative; and adaptable in executing our vision to help patients live their best lives. Our mission is to deliver quality care, a simplified experience, and happiness. One patient at a time.
#IND123
$60k yearly 1d ago
Front Office Manager
ARL West Chase Management
Office manager job in Westchase, FL
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
About our property:
The Houston Marriott Westchase is one of the largest full-service Marriott hotels in Houston. We offer over 604 renovated guest rooms and more than 40,000 square feet of event space, including the 10,000-square foot Grand Ballroom, two boardrooms and 18 additional meeting rooms. Come join our elite staff of committed hospitality industry professionals and help us deliver best-in-class guest experiences. We are conveniently located off of Beltway 8 and Westheimer. Our friendly and positive atmosphere makes us an ideal place for guests - as well as employees! Find out today what a career at the Houston Marriott Westchase with Pyramid Hotel Group can mean for you!
What you will have an opportunity to do:
The Front OfficeManager is responsible for overseeing the front desk operations, ensuring exceptional guest service, efficient check-in and check-out processes, and the overall management of the front desk staff. This leadership role involves coordinating with other departments, managing reservations, and resolving guest issues to enhance the overall guest experience.
EXPERIENCE
Minimum of three (3) years of experience in hotel front office operations management position.
Previous experience in a full-service hotel with 300 or more guest rooms.
Required: Hands-on experience using Marriott front office systems.
Required: Proven experience supervising, developing, and leading a team of at least 20 employees.
Marriott brand training or certification a plus.
Demonstrated success in achieving Marriott Bonvoy enrollment and guest engagement goals.
KEY RESPONSIBILITIES
The primary responsibilities of the Front OfficeManager at this hotel include but are not limited to:
Oversee daily front desk operations, ensuring high standards of guest service and satisfaction.
Lead, coach, manage and train front desk staff, including hiring, onboarding, scheduling, and performance evaluations.
Ensure efficient check-in and check-out processes, addressing any guest inquiries or issues promptly.
Monitor and manage room availability and reservations, coordinating with housekeeping and sales departments.
Handle guest complaints and concerns with professionalism and empathy, ensuring effective resolution.
Maintain accurate records of room assignments, reservations, and guest interactions using hotel management software.
Collaborate with the Sales and Marketing team to implement promotions and packages to enhance guest experiences.
Ensure compliance with hotel policies, procedures, and safety regulations.
Conduct regular inspections of the front desk area and lobby to maintain cleanliness and organization.
Monitor and control front office labor costs, overtime, and productivity to meet budgetary goals.
Ensure proper cash handling procedures and compliance with financial lead standards.
Drive guest satisfaction scores (GSS) and online reputation metrics through service excellence and team coaching.
Ensure consistent adherence to Marriott brand standards, service culture, and loyalty program requirements.
Drive Marriott Bonvoy enrollment performance, ensuring enrollment goals are met or exceeded through associate accountability and consistent execution.
JOB QUALIFICATIONS
In addition to performing key responsibilities, this position may require a combination of the following skills and experience:
Must be able to speak, read, write, and understand the primary language used in the workplace.
Strong leadership and interpersonal skills are essential.
Excellent organizational and time management abilities.
Proficient in using hotel management software and other relevant technology.
Review operational reports, guest feedback scores, and service metrics to drive continuous improvement.
Ability to work a flexible schedule, including evenings, weekends, and holidays as required by hotel operations.
Ability to stand for extended periods and work in a fast-paced environment.
What are we looking for?
Compensation:
-
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
$39k-54k yearly est. Auto-Apply 5d ago
Office Manager
DPR Construction 4.8
Office manager job in Tampa, FL
Evergreen Innovation Group, part of the DPR Family of Companies, is seeking a detail-oriented and proactive OfficeManager with at least 2 years of experience in commercial construction. This role is pivotal in ensuring smooth day-to-day operations across multiple projects and supporting both field and office teams. Responsibilities will include but may not be limited to the following:
Supervisory Responsibilities
None.
Duties and Responsibilities
Project setup and document control.
Review owner contracts to understand deadlines and requirements.
Manage and oversee the lifecycle of subcontracts.
Handle job specific accounting functions, accounts payable and receivable, and project close out.
Act as the point of contact for facilitating essential communication and job specific forms.
Follow up on projects/tasks to ensure action items are completed.
Create and analyze financial reports.
Assist in cost management.
Assist in project compliance and auditing payroll.
Perform general administrative duties, including organization, jobsite support, coding invoices for the office, event planning and fleet coordination.
Communicating with and support craft employees, including, but not limited to, hiring within internal system, entering benefits, per diem, weekly payroll/entering time, and apprenticeship program.
Assist in coordinating internal and external trainings.
Participate in the planning and execution of company events.
Manage purchasing card program within region.
Required Skills and Abilities
Strong communication and interpersonal skills.
Ability to identify and resolve complex issues.
Team player with the ability to remain flexible with day-to-day tasks.
Ability to think critically and prioritize work tasks.
Proficient in Microsoft Office.
Knowledge of Bluebeam and CMiC a plus.
A strong work ethic and a “can-do” attitude.
Education and Experience
A minimum of 2 years within the construction industry.
Knowledge of the construction project lifecycle.
Electrical commercial construction experience preferred.
DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world.
Working at DPR, you'll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together-by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek.
Explore our open opportunities at ********************
$51k-65k yearly est. Auto-Apply 10d ago
Dental Office Manager
Sage Dental 3.6
Office manager job in Saint Petersburg, FL
Sage Dental is the leading Dental Support Organization (DSO) in the Southeast, and we are continuing to grow! At Sage, people are at the core of everything we do. We are looking for dynamic and talented professionals who fit our culture of innovative technology, constant learning, and patient-centric care to join our team. If you are ready to take the next step in your career and want a position with excellent earning potential with a stable, growing company, Sage Dental has what you are looking for.
Overview
Sage Dental is seeking a Dental OfficeManager to join our team in our new St. Petersburg location!
If you have experience as an OfficeManager in a group dental practice or if you have been an OfficeManager in a busy, multi-dentist practice, this may be the position for you!
Sage Dental offers you:
Competitive base pay - PLUS BONUSES!
Growth opportunity
Benefits such as: Health & Dental Insurance, Paid Holidays and Paid time off, 401K and more!
Responsibilities
Demonstrate strong leadership and team building skills
Effectively implement directives, policies, and procedures
Maintain efficient operation of the office to achieve performance goals
Effectively coach and resolve staff and patient issues
Qualifications
Proven track record of providing excellent customer service to all patients and visitors
A minimum of two years of experience managing a fast paced dental office
Knowledge of dental insurance plans
2025-8206
#LI-KS1
$47k-64k yearly est. Auto-Apply 40d ago
Front Office Manager
Pyramid Birmingham Campus Management
Office manager job in Saint Pete Beach, FL
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
About our property:
Originally opened in 1949, the Beachcomber's name captures the essence of the property. It's all about the beach. Put your toes in the sand and soak in the sun on 200 feet of private beachfront. As was the norm in the early iterations of Florida hotels, Beachcomber's rooms all open up to a lush courtyard featuring tropical gardens, pools and endless spots to relax in the shade. No matter where you are, at the Beachcomber, you're always just steps from the beach and within earshot of live music emanating from our legendary beach bar, Jimmy B's!
What you will have an opportunity to do:
We are looking for a dynamic and guest-focused Front Desk Manager to lead our Front Desk and Guest Services team. This role plays a key part in shaping the guest experience from arrival through departure, ensuring service standards are met while keeping daily operations running smoothly. As a visible leader in the lobby, the Front Desk Manager partners closely with Rooms leadership to inspire the team, drive performance, and deliver exceptional hospitality.
Please note: Candidates must complete the required assessment sent after submitting their application in order to be considered for this position.
Key Responsibilities
Lead, coach, and develop Front Desk Agents and Guest Services staff
Oversee daily front office operations including check-in/check-out, guest inquiries, and problem resolution
Ensure consistent delivery of high-quality guest service and brand standards
Create and manage schedules to ensure proper coverage and labor efficiency
Handle guest concerns and service recovery with professionalism and empathy
Monitor and maintain cash handling, billing accuracy, and front desk procedures
Collaborate with Housekeeping, Engineering, Reservations, and Leadership teams to ensure seamless operations
Train new hires and support ongoing team development and engagement
Ensure compliance with company policies, safety standards, and procedures
What We Offer
Competitive pay based on experience
Opportunities for growth and advancement
Supportive and collaborative team environment
Employee discounts and resort perks
Full Benefits Package
401K with Employer Match
Paid Holidays
What are we looking for?
Previous hotel front desk or guest services leadership experience required
Strong customer service and communication skills
Proven ability to lead, motivate, and support a team
Ability to remain calm and professional in fast-paced or high-pressure situations
Strong organizational and problem-solving skills
Experience with hotel systems and basic administrative tasks preferred
Ability to work various shifts including evenings, weekends, and holidays
Experience with Maestro and InfoGenesis is preferred but not required.
Compensation:
-
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
$39k-54k yearly est. Auto-Apply 4d ago
Health Center Office Manager
Tampa Family Health Centers 4.1
Office manager job in Lutz, FL
Job DescriptionHealth Center OfficeManager
At Tampa Family Health Centers, healthcare is more than a service-it's our mission. As a Federally Qualified Health Center (FQHC), we provide quality, caring, and accessible healthcare to a culturally diverse community across Hillsborough County. Our team thrives on innovation, compassion, and positive change.
Joining TFHC means becoming part of a mission-driven organization where leaders play a critical role in supporting patient care, staff success, and operational excellence.
Position Summary
We are seeking an OfficeManager to oversee the day-to-day operations of a health center location. This role is responsible for ensuring smooth clinic operations, effective staff supervision, efficient patient flow, and compliance with all organizational, regulatory, and accreditation standards. The OfficeManager works closely with clinical and administrative leadership to support high-quality care and patient satisfaction.
Essential Responsibilities
Manage daily operations of the health center and oversee provider schedules
Provide direct supervision to administrative staff, including scheduling, PTO approval, payroll accuracy, onboarding, and ongoing training
Ensure compliance with TFHC policies, HRSA, state, federal, and accreditation requirements
Oversee front office registration, check-in/check-out, and patient flow
Address employee performance management and personnel processes
Serve as a liaison between administrative staff, nursing, and medical records
Monitor inventory, supplies, and equipment maintenance
Ensure cash handling procedures are followed and balanced daily
Run, review, and sign required operational and financial reports timely
Handle patient questions, concerns, and complaints professionally
Maintain a clean, safe, and professional clinic environment
Support quality improvement initiatives and chart audits as needed
Promote TFHC's Mission, Vision, and Values and foster a collaborative team culture
Perform other duties as assigned
Qualifications
Bachelor's degree in Business or related field required
Minimum of 5 years of officemanagement experience
Minimum of 1 year of supervisory experience
Skills & Abilities
Ability to navigate and document in an Electronic Health Record (EHR)
Proficiency with Microsoft Word, Outlook, Excel, and PowerPoint
Strong written and verbal communication skills
Ability to analyze and resolve billing, claims, and operational issues
Ability to manage multiple priorities in a fast-paced healthcare environment
Strong understanding of healthcare operations, compliance, and regulations
Benefits & Rewards
TFHC offers a comprehensive benefits package designed to support your well-being and professional growth (for all eligible employees), including:
Medical, Dental, and Vision Insurance
Life and Disability Insurance
Generous PTO and 7 paid company holidays
401(k) program with employer contribution after one year
Employee discount program for tickets, travel, and entertainment
Why Join TFHC?
As an OfficeManager at TFHC, you'll play a key leadership role in ensuring operational excellence while supporting a mission that makes a meaningful difference in the community.
Join Us
If you're an experienced healthcare operations professional looking to lead with purpose, we encourage you to apply and join Tampa Family Health Centers.
$38k-50k yearly est. 10d ago
Hotel Front Office Manager
Thind Management
Office manager job in Tampa, FL
Job Description
Front OfficeManager/Front Desk Supervisor
Introduction
Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind's motto “We'll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members.
Job Summary
We are seeking a highly motivated and experienced Front OfficeManager who is responsible for overseeing the day-to-day operations of the front desk at a hotel. Front OfficeManager ensures the efficient guest check-in and check-out processes, handles guest inquiries and requests, and provides exceptional customer service. This role requires strong leadership skills, attention to detail, and the ability to handle guest issues effectively.
Core Job Responsibilities & Duties
Supervise and assist front desk agents in performing their duties, ensuring smooth operations and efficient guest service
Coordinate guest check-in and check-out processes, ensuring accuracy in registration, payment and room assignment procedures
Handle guest inquiries, requests, and complaints, resolving issues promptly and to the guest's satisfaction
Maintain a guest-centric approach, providing exceptional customer service and ensuring guest satisfaction
Address guest concerns and complaints professionally, escalating issues as necessary
Monitor guest feedback and reviews, identifying areas for improvement and implementing appropriate measures
Train and mentor front desk agents, ensuring they have the necessary skills and knowledge to perform their role effectively
Provide ongoing coaching and feedback to enhance guest service skills and problem-solving abilities
Conduct regular performance evaluations and identify opportunities for training and development
Communicate effectively with other hotel departments to ensure smooth operations and guest satisfaction
Coordinate with housekeeping to ensure timely room readiness and cleanliness standards
Collaborate with the General Manager to implement policies, procedures, and service standards
Prepare and maintain front desk reports, including occupancy reports, guest arrival and departure lists, and revenue reports
Assist in managing room inventory and reservations, optimizing room occupancy and revenue
Handle cash and payment transactions, ensuring accuracy and compliance with hotel procedures
Collaborate with the sales team to identify and pursue opportunities for business growth, including corporate accounts, group bookings, and event bookings
Support the GM in leading, motivating, and developing a high-performance team
Foster a positive work environment that promotes teamwork, collaboration, and employee engagement
Ensure compliance with all applicable laws, regulations, and hotel policies, including health, safety, and security standards
Implement and monitor quality assurance programs to uphold brand standards and deliver a consistent guest experience
Assist GM or hold regular briefings and meetings with all heads of departments - daily huddles, weekly management meetings, etc.
Ensure all decisions are made in the best interest of the hotel and management
Ensure compliance with all local, state, and federal regulations
Perform any other duties as assigned by Executive team & Ownership
Qualification Standards & Company Requirements
High school diploma or equivalent (required); bachelor's degree in Hospitality Management or a related field (preferred)
Previous experience in front desk operations or guest services, with some supervisory experience (preferred)
Excellent customer service and communication skills
Strong problem-solving skills and ability to handle guest issues effectively
Proficient in hotel management systems, property management systems, and relevant software
Detail-oriented with strong organizational and multitasking skills
Ability to work under pressure and adapt to changing situations
Proficient in hotel management systems, property management systems, and relevant software
Proficient in Microsoft Office and hotel & restaurant software(s)
Must have a flexible work schedule
*Please note that specific job requirements and responsibilities may vary depending on the company's policies, size, and other factors*
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$39k-54k yearly est. 1d ago
Front Office Manager, BCOTB Riverview
Bcotb
Office manager job in Riverview, FL
Front OfficeManager Reports To: General Manager, position is salaried/non-exempt Are you a detail-oriented, organized leader with a passion for efficiency and customer satisfaction? Do you have experience working in the ABA field, but prefer the administrative elements of clinical work? If so, we would love to connect. BCOTB is seeking a Front OfficeManager to oversee daily operations, optimize revenue, and enhance client experiences at our Riverview clinic. The Front OfficeManager is responsible for customer service, assisting the Clinical Coordinator with the management of the clinical staff, scheduling, revenue and officemanagement, as well as the maintenance of their respective facility. The Front OfficeManager collaborates with the Clinical Coordinator in order to maintain and execute all of BCOTB's clinical and business goals. Key Responsibilities:
Time & Attendance: Review and verify time records in Deputy and Rethink.
Scheduling: Build and maintain optimized weekly schedules aligned with authorized hours and revenue goals.
Revenue Forecasting: Prepare monthly projections and maintain 80%+ billable schedules for BCBA staff.
Provider Encounters: Review and authorize encounters for accurate coding and units.
Client Communication: Serve as primary client contact; answer calls and resolve inquiries.
Eligibility & Benefits: Verify insurance benefits during onboarding and authorization periods.
Office Operations: Oversee daily clinic operations, cleanliness, supplies, and maintenance.
Payment Collection: Collect copays and private pay balances; address payment concerns.
Credentialing: Ensure staff are credentialed and compliant with insurance requirements.
Team Communication: Lead meetings and communicate schedule updates.
Customer Satisfaction & Vendors: Maintain high satisfaction standards and review vendor cost-effectiveness.
Schedule:
Clinic Hours: Monday-Friday, 8:00 AM-6:00/6:30 PM
Full-Time: Monday-Friday, 8:00 AM-5:00 PM (one-hour lunch)
Desired Experience and Qualifications:
Experience as an RBT or Behavior Therapist (preferred)
Insurance eligibility and benefits verification experience
Copay and private pay collection experience
Familiarity with HRIS systems (e.g., Paycor or similar)
Scheduling and coordination of team members
Strong organizational and communication skills
Experience leading or managing teams
Physical Demands: The physical demands described are representative of those required to perform the essential functions of this role. The employee will regularly be required to communicate effectively in the English language, including verbal, written, and electronic communication. The employee will also be required to talk and hear; stand and walk; use hands to finger, handle, or feel; and reach with hands and arms. This position may require standing and walking for extended periods of time. About BCOTB: Founded, owned, and operated by a Board-Certified Behavior Analyst, Behavioral Consulting of Tampa Bay (BCOTB) has been serving the Tampa Bay area as the leading provider of pediatric ABA therapy since 2003. BCOTB operates five clinic locations across Tampa Bay to cater to early intervention ABA therapy needs. BCOTB is known for providing training and support to its staff, making it an ideal place for those starting out in the field or looking for a diverse and collaborative work environment. Our team is constantly analyzing and improving the employee experience to enhance skillsets and knowledge while continuing to grow with the organization.
$39k-54k yearly est. 2d ago
Front Office Manager
Peregrine Hospitality
Office manager job in Clearwater, FL
The Front OfficeManager is responsible for the management of all aspects of the Front Desk functions. This position will work shifts at the Front Desk running the day-to-day operations to oversee guest service, resolve guest concerns, and train Front Desk Agents.
Essential Functions
Work shifts at the Front Desk overseeing all guest service needs.
Work alongside Front Desk Agents to cover shifts and/or breaks.
Welcome and register guests expeditiously, provide information to guests as needed, obtain identification and credit/check approval as directed by hotel policy. Verify rate and departure date. Confirm and modify information required to complete the registration process per hotel procedures.
Check departing guests out of the hotel as per hotel procedures.
Sell guest rooms, food & beverage outlets and seasonal hotel promotions.
Adhere to policies regarding handling of employee's cash bank.
Reconcile all charges and cash received during shift.
Promote Rewards Program to guests.
Process mail, messages, faxes and packages.
Hold a pre-shift meeting with staff prior to reporting to stations.
Be prepared for each daily activity and review any variations with management and staff.
Work shifts are covered with adequate staff, ensure correct staffing during peak periods and high occupancy.
Communicate daily with department managers and MOD to assure consistency and pass on pertinent information.
Consistently monitor the performance of associates on an on-going basis and assist the department manager in providing feedback. Reward, discipline and document associate performance and provide timely counseling. Address associate complaints and resolve problems.
Ensure staff is properly groomed and uniformed at all times.
Ensure work area cleanliness is maintained at all times.
Assist in the preparation of weekly schedules in accordance with guest needs and staff availability.
Process timecards and payroll as required.
Ensure all associates are safety conscious and trained in safe work practices.
Follow 4 Keys service standards, standard operation procedures, and safety standards.
Follow safety and security procedures.
Work cohesively with co-workers and all departments as part of a team.
Follow all appropriate policies and procedures while constantly striving to improve standards of operations.
Adhere to attendance and reliability standards.
Follow all additional duties as assigned by management.
Job Requirements
Understand the mission, vision, and goals of the hotel.
Must be able to prioritize and work efficiently with limited supervision.
Must be detail oriented and able to multi-task efficiently.
Must be able to speak and understand and communicate the primary language(s) used in the workplace.
Must possess excellent communication, follow up, and organizational
Must have the ability to push, pull bend, squat and lift on a regular basis.
Safety requirements of PPE as needed for duty assigned and with use of required tools and equipment.
Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up.
Be a clear thinker, remaining calm and resolving problems using good judgment.
Follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team.
Must be able to understand guest's service needs
Maintain confidentiality of guest information and pertinent hotel data.
Work Hours
Will be required to work flexible scheduled shifts based on business needs.
Scheduling includes holidays, nights, and weekends depending on hotel events and functions.
Pay: The salary for this role is $48,000 annually and is eligible for a for an incentive based on performance.
Physical Requirements
The minimum physical requirements for this position include but are not limited to:
Must be able to lift and/or carry up to 50 pounds frequently to assist guests
Ability to stand and walk for extended periods of time
Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation
Ability to bend and twist, push, and pull, stoop, and kneel
Ascend and descend a ladder
Reasonable Accommodation Statement
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Disclaimer
We are an Equal Opportunity Employer.⯠All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.⯠If you need accommodation for any part of the application process because of a medical condition or disability, please contact: ********************************.â¯â¯â¯
Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free workplace.
$48k yearly 8d ago
Front Office Manager
Courtyard Tampa Northwest
Office manager job in Tampa, FL
We are looking for a Front OfficeManagerr to lead and manage the front desk operations of our hotel. The ideal candidate will be responsible for overseeing a team of front desk staff, greeting guests, addressing guest inquiries and complaints, and ensuring a professional lobby environment. Strong leadership, time management, organizational, and communication skills are essential.
Compensation: $15-$22/hr
Key Responsibilities:
Led and trained front desk staff, and managed shift schedules.
Process guest check-ins, confirm reservations, assign rooms, and issue room keys.
Handle confidential guest information with integrity.
Resolve guest complaints and requests in a friendly, professional manner.
Ensure the lobby and common areas are clean and welcoming.
Manage cash drawer contents and transactions during shifts.
Coordinate with Housekeeping/Maintenance to ensure room readiness.
Process payments (cash, debit, credit) and check-outs, resolving any charges.
Generate daily reports (arrivals, departures, special requests) and ensure accuracy.
Supervise staff performance and complete performance reviews.
Assist guests with directions and information about the property and local areas.
Perform administrative duties such as filing and updating records.
Ensure all front desk activities (bookings, appointments, calls, emails) are handled efficiently.
Complete other duties as assigned.
Requirements:
Minimum 2 years of hospitality experience.
Minimum 2 years of front desk experience.
At least 1 year of supervisory experience, preferably in hospitality.
Proficiency in Windows OS and company-approved spreadsheets and word processing.
Strong verbal and written communication skills.
Ability to handle guest complaints and resolve issues promptly.
Ability to manage time effectively in high-pressure situations.
High school diploma or equivalent.
Physical Demands:
Regularly required to walk, stand, and use hands to reach.
Frequently required to stoop, kneel, crouch, or crawl.
Must be able to lift and move up to 50 pounds occasionally.
$15-22 hourly Auto-Apply 60d+ ago
Senior Office Admin
Innovative Reasoning, LLC 3.7
Office manager job in Tampa, FL
The Senior Office Admin provides executive-level administrative support to MARCENT headquarters, ensuring that command operations and leadership engagements are managed efficiently and accurately . This role encompasses coordinating task routing, maintaining records and correspondence, and supporting executive scheduling to ensure smooth organizational workflow . The Senior Office Admin also assists in preparing executive briefings and reports, supporting meetings and conferences, and ensuring compliance with USMC correspondence standards . By leveraging strong organizational and communication skills, the Senior Office Admin serves as a key enabler for MARCENT leadership, ensuring administrative processes are aligned with mission demands. *THIS EMPLOYMENT IS CONTINGENT UPON CONTRACT AWARD*
Responsibilities/Duties:
* Provide executive administrative support to MARCENT staff sections.
* Coordinate task management and assist with routing, tracking, and reporting.
* Prepare, edit, and maintain correspondence, memoranda, and other documentation.
* Maintain records and files in compliance with USMC policies.
* Support executive engagements and scheduling.
Supplemental Duties:
* Assist leadership with preparation of executive briefings and reports.
* Support coordination of meetings, conferences, and official visits.
* Serve as a liaison for internal/external communications on behalf of MARCENT leadership.
Administrative Duties:
* Ensure compliance with MARCENT administrative and correspondence procedures.
Supervisory Responsibilities:
None.
Education/Experience/Qualification:
* Bachelor's Degree required; advanced degree preferred.
* 10+ years administrative support experience at the executive level.
* Secret clearance required.
Additional Skills:
* Strong proficiency in Microsoft Office Suite .
* Excellent organizational and communication skills.
* Ability to manage multiple tasks and priorities in a fast-paced environment.
* Attention to detail in preparing and maintaining executive-level documents.
Location:
Primary workplace is MARCENT Headquarters, MacDill Air Force Base, Tampa, Florida.
Work Environment:
Office environment within a joint military/civilian/contractor staff. Position requires regular interaction with senior leadership and external organizations.
Physical Demands:
Primarily sedentary work involving extensive computer use, with occasional standing and movement during events or meetings.
Work Schedule:
Full-time, 40 hours per week. Monday-Friday, 0800-1600.
License and Other Requirements:
Valid U.S. Driver's License. Eligibility for issuance of a Common Access Card.
Salary and Benefits:
As stated during the hiring process.
Security Clearance:
Secret clearance required.
Travel:
May be required to travel for conferences, training, or coordination in support of MARCENT operations.
$30k-39k yearly est. 49d ago
Front Office Supervisor
Crescent Careers
Office manager job in Saint Petersburg, FL
Supervise the daily operations of the Front Desk staff to maximize revenues and profits while attaining optimal guest satisfaction. Must have 1 to 2 years experience as a front desk agent in a high occupancy hotel.
ESSENTIAL JOB FUNCTIONS:
1. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
2. Respond to guest's special requests, needs, problems, issues and concerns and accommodate groups to ensure optimal levels of guest satisfaction and repeat business.
3. Implement company programs and supervise the daily operations of the Front Desk to comply with SOPS and LSOPs, maximize revenues, and motivate associates to ensure an optimal level of quality service and hospitality are provided to the hotel customers.
4. Supervise the Guest Service Agents.
5. Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other employees. Resolve customer complications and complaints by conducting thorough research of the situation and determining the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising approach to accommodate unusual situation. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered.
6. Comply with attendance rules and be available to work on a regular basis.
7. Perform any other job related duties as assigned.
REQUIRED SKILLS AND ABILITIES:
Must have 1 to 2 years experience as a front desk agent in a high occupancy hotel. Must be able to work a flexible schedule to include night, holidays and weekends. Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to access and accurately input information using a moderately complex computer system. Ability to stand, walk and continuously perform behind the front desk. Ability to observe and detect signs of emergency situations. Ability to communicate verbally and in writing and prepare complex reports of room availability and revenues generated. Ability to establish and maintain effective working relationships with associates, customers and patrons.
$31k-41k yearly est. 3d ago
Front Office Supervisor
Lodgco Hospitality
Office manager job in North Port, FL
Join our team today!
The Hampton Inn & Suites in North Port, FL is seeking a Front Office Supervisor to become part of their team! In this role, you will oversee guest service operations, lead our team of Front Desk Agents, and guarantee that our guests enjoy exemplary service. If you possess hotel front office experience and are committed to providing exceptional hospitality in a leadership capacity, we encourage you to apply today!
Please Note: Evening and weekend availability is required for this role.
JOB SUMMARY: To assist the Assistant General Manager & General Manager in the operation of the Front Desk by directing, controlling and supervising Front Desk personnel.
ESSENTIAL JOB FUNCTIONS:
Supervise and coordinate the activities of the Front Desk personnel including interviewing applicants, coach and counsel employees, recommend disciplinary actions, promote teamwork and employee morale, assign and delegate duties, and ensure compliance with OSHA standards to provide a safe work environment
Ensure all Front Desk employees are adhering to rate and credit policies and procedures
Expertise in property management systems
Knowledge of all emergency procedures and how to act on them
Ensure any cash overage/shortage is accounted for and balanced
Maintain a clean, organized and well supplied Front Desk area
Ensure lobby is well maintained
Assist in the ordering of Front Desk, Breakfast, Market, and Bar supplies
Assist in maintaining controls (i.e. overtime, safety deposit boxes, master keys, banks, etc.) and audit them on a regular basis.
Review all shift checklists and red book daily for completion and accuracy
Review Guest Service Scores weekly and address any service concerns with staff for improvement in order to ensure the highest quality service
Assist in ensuring staff continues to learn the importance of excellent guest service and implement new training programs
Participate in monthly Profit/Loss review
Report any unusual occurrences or requests to General Manager or Assistant General Manager immediately
Conduct monthly departmental meetings to review new procedures, guest satisfaction scores, and solicit input from employees
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
COMPETENCIES:
Computer software skills
Communication both verbal and written
Flexibility with schedule and dependable
Customer focus, time management and problem solving skills
Strong leadership abilities
REQUIRED/PREFERRED EDUCATION AND EXPERIENCE
1-2 years of hotel experience, preferably in a supervisory role
ADDITIONAL ELIGIBILITY QUALIFICATIONS
Valid driver's license and safe driving record - satisfactory criminal background screening required
BENEFITS WE OFFER
Career development & training
Day-1 Medical, Dental & Vision insurance options
Paid time off
Travel & hotel discounts
401(k) with company match
Bonus potential
And more!
SUPERVISORY RESPONSBILITY
This position oversees the front desk employees as well as, if applicable, the breakfast hosts.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.
EXPECTED HOURS OF WORK
This position requires variable hours based on the needs of the hotel.
EEO STATEMENT
In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.
WHO WE ARE
At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team's development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees. Join us in elevating hotel operations and maximizing profitability.
To learn more about our growing company, please visit **************
$31k-42k yearly est. Auto-Apply 3d ago
Hotel Front Office Manager
Thind Management
Office manager job in Tampa, FL
Front OfficeManager/Front Desk Supervisor
Introduction
Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind's motto “We'll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members.
Job Summary
We are seeking a highly motivated and experienced Front OfficeManager who is responsible for overseeing the day-to-day operations of the front desk at a hotel. Front OfficeManager ensures the efficient guest check-in and check-out processes, handles guest inquiries and requests, and provides exceptional customer service. This role requires strong leadership skills, attention to detail, and the ability to handle guest issues effectively.
Core Job Responsibilities & Duties
Supervise and assist front desk agents in performing their duties, ensuring smooth operations and efficient guest service
Coordinate guest check-in and check-out processes, ensuring accuracy in registration, payment and room assignment procedures
Handle guest inquiries, requests, and complaints, resolving issues promptly and to the guest's satisfaction
Maintain a guest-centric approach, providing exceptional customer service and ensuring guest satisfaction
Address guest concerns and complaints professionally, escalating issues as necessary
Monitor guest feedback and reviews, identifying areas for improvement and implementing appropriate measures
Train and mentor front desk agents, ensuring they have the necessary skills and knowledge to perform their role effectively
Provide ongoing coaching and feedback to enhance guest service skills and problem-solving abilities
Conduct regular performance evaluations and identify opportunities for training and development
Communicate effectively with other hotel departments to ensure smooth operations and guest satisfaction
Coordinate with housekeeping to ensure timely room readiness and cleanliness standards
Collaborate with the General Manager to implement policies, procedures, and service standards
Prepare and maintain front desk reports, including occupancy reports, guest arrival and departure lists, and revenue reports
Assist in managing room inventory and reservations, optimizing room occupancy and revenue
Handle cash and payment transactions, ensuring accuracy and compliance with hotel procedures
Collaborate with the sales team to identify and pursue opportunities for business growth, including corporate accounts, group bookings, and event bookings
Support the GM in leading, motivating, and developing a high-performance team
Foster a positive work environment that promotes teamwork, collaboration, and employee engagement
Ensure compliance with all applicable laws, regulations, and hotel policies, including health, safety, and security standards
Implement and monitor quality assurance programs to uphold brand standards and deliver a consistent guest experience
Assist GM or hold regular briefings and meetings with all heads of departments - daily huddles, weekly management meetings, etc.
Ensure all decisions are made in the best interest of the hotel and management
Ensure compliance with all local, state, and federal regulations
Perform any other duties as assigned by Executive team & Ownership
Qualification Standards & Company Requirements
High school diploma or equivalent (required); bachelor's degree in Hospitality Management or a related field (preferred)
Previous experience in front desk operations or guest services, with some supervisory experience (preferred)
Excellent customer service and communication skills
Strong problem-solving skills and ability to handle guest issues effectively
Proficient in hotel management systems, property management systems, and relevant software
Detail-oriented with strong organizational and multitasking skills
Ability to work under pressure and adapt to changing situations
Proficient in hotel management systems, property management systems, and relevant software
Proficient in Microsoft Office and hotel & restaurant software(s)
Must have a flexible work schedule
*Please note that specific job requirements and responsibilities may vary depending on the company's policies, size, and other factors*
$39k-54k yearly est. Auto-Apply 60d+ ago
Senior Office Admin
Innovative Reasoning, LLC 3.7
Office manager job in Tampa, FL
Job Description
The Senior Office Admin provides executive-level administrative support to MARCENT headquarters, ensuring that command operations and leadership engagements are managed efficiently and accurately . This role encompasses coordinating task routing, maintaining records and correspondence, and supporting executive scheduling to ensure smooth organizational workflow . The Senior Office Admin also assists in preparing executive briefings and reports, supporting meetings and conferences, and ensuring compliance with USMC correspondence standards . By leveraging strong organizational and communication skills, the Senior Office Admin serves as a key enabler for MARCENT leadership, ensuring administrative processes are aligned with mission demands. ***THIS EMPLOYMENT IS CONTINGENT UPON CONTRACT AWARD***
Responsibilities/Duties:
- Provide executive administrative support to MARCENT staff sections.
- Coordinate task management and assist with routing, tracking, and reporting.
- Prepare, edit, and maintain correspondence, memoranda, and other documentation.
- Maintain records and files in compliance with USMC policies.
- Support executive engagements and scheduling.
Supplemental Duties:
- Assist leadership with preparation of executive briefings and reports.
- Support coordination of meetings, conferences, and official visits.
- Serve as a liaison for internal/external communications on behalf of MARCENT leadership.
Administrative Duties:
- Ensure compliance with MARCENT administrative and correspondence procedures.
Supervisory Responsibilities:
None.
Education/Experience/Qualification:
- Bachelor's Degree required; advanced degree preferred.
- 10+ years administrative support experience at the executive level.
- Secret clearance required.
Additional Skills:
- Strong proficiency in Microsoft Office Suite .
- Excellent organizational and communication skills.
- Ability to manage multiple tasks and priorities in a fast-paced environment.
- Attention to detail in preparing and maintaining executive-level documents.
Location:
Primary workplace is MARCENT Headquarters, MacDill Air Force Base, Tampa, Florida.
Work Environment:
Office environment within a joint military/civilian/contractor staff. Position requires regular interaction with senior leadership and external organizations.
Physical Demands:
Primarily sedentary work involving extensive computer use, with occasional standing and movement during events or meetings.
Work Schedule:
Full-time, 40 hours per week. Monday-Friday, 0800-1600.
License and Other Requirements:
Valid U.S. Driver's License. Eligibility for issuance of a Common Access Card.
Salary and Benefits:
As stated during the hiring process.
Security Clearance:
Secret clearance required.
Travel:
May be required to travel for conferences, training, or coordination in support of MARCENT operations.
How much does an office manager earn in Bradenton, FL?
The average office manager in Bradenton, FL earns between $28,000 and $63,000 annually. This compares to the national average office manager range of $30,000 to $62,000.