*Responsibilities/Essential Functions * • Always be compliant with all company and regulatory policies and procedures. • Operate assigned home(s) in a manner that will ensure company goals including meeting or exceeding our home budgets and clinical effectiveness set by the company and/or our customers.
• Supports and supervises assigned Direct Support Professionals (DSPs), ensuring each has the training and skills to successfully provide high-quality care.
• Maintains assigned home(s) and ensures good working order of all related systems, facilities, and furnishings.
• Assign repairs and maintenance duties to staff when possible. Contact the Beacon maintenance department or direct supervisor to address facility maintenance issues.
• Assists direct supervisor with contracting for approved services, and direct and evaluate the performance of contractors providing needed services.
*Clinical and Individuals Served Care Responsibilities:*
• Collaborate with direct supervisor and clinical team to ensure proper clinical actions are taken to maintain or improve Individuals' health, safety, and stability.
• Collaborates with direct supervisor and clinical team in overseeing the Individuals activities and programs and identifies ways to improve how these programs can enrich the Individuals social, emotional, mental, and physical needs as well as increase their home involvement and independent living skills.
• Communicates regularly with all internal and external clinical, medical, and regulatory agencies as required
• Attend and ensure DSPs attend Individuals functions as scheduled and maintain regular Individual interaction in accordance with their person-centered plans.
*Education & Qualifications:*
• A minimum of 2 years of college coursework in business, social science, or a related human service discipline strongly preferred. High school diploma or GED required.
• 2-3 years' previous leadership experience working in a healthcare or behavioral healthcare related field preferred.
• 1-2 years' previous management or supervisory experience preferred.
• Approved by state, federal and government entities to work within BSLS programs.
• Required to maintain industry required trainings and TB screenings (for select markets).
$24k-29k yearly est. 2d ago
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Service Department Project Manager
Riveer
Office manager job in South Haven, MI
Riveer is seeking a Service Department Project Manager to coordinate, plan, and oversee all service-related projects from installation, scheduled maintenance, repairs, training, and field support. This role ensures projects are scoped correctly, scheduled efficiently, executed safely, and completed on time.
This is a hands-on project management role; the ideal candidate is a proven service leader with experience in a technical, manufacturing, or industrial environment who combines operational expertise with strategic vision.
Key Responsibilities
Lead, mentor, and develop a team of service technicians.
Define and execute strategies to enhance customer satisfaction, streamline service operations, and optimize team performance.
Track project progress, risks, and deliverables, adjust plans proactively based on changing requirements.
Establish and monitor key service metrics (response times, resolution rates, first-time-fix rates, etc.), reporting regularly to leadership.
Serve as the primary escalation point for customer service inquiries, ensuring issues are resolved quickly and effectively.
Build and maintain strong relationships with customers across a variety of industries.
Oversee scheduling of service technicians for domestic and international installations, maintenance, and repairs.
Ensure accuracy and compliance with customer records, documentation, warranty claims, and service reporting.
Work cross-functionally with engineering, sales, and production teams to resolve technical issues and improve system performance.
Implement process improvements that reduce downtime, improve service responsiveness, and increase overall efficiency.
Qualifications
7+ years in a customer service, technical support, or service management role, ideally in a technical, manufacturing, or industrial setting.
5+ years of progressive leadership with responsibility for hiring, coaching, and building teams.
Strong track record of building and leading service teams that deliver measurable improvements in customer satisfaction and operational efficiency.
Demonstrated success in scaling or transforming a service department.
Proficiency in Microsoft Office (Excel, Word, etc.)
Experience with ERP (Epicor strongly preferred) and CRM platforms.
Strong technical aptitude with the ability to interpret complex documentation and communicate solutions clearly.
Excellent organizational, problem-solving, and communication skills with the ability to manage competing priorities.
What We Offer
Competitive salary, paid weekly
Medical, dental, and vision insurance, Riveer pays 75% of premium
Simple IRA with company match
Paid time off and holidays
Free lunch provided every Thursday
This job description contains information about the key responsibilities of this position. It is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions. Responsibilities are subject to change.
Riveer does not discriminate based on gender/sex, race, religion, height, weight, color, age, national origin, disability, or any other status covered by federal, state, or local law allowed.
Riveer is an Equal Opportunity Employer.
$27k-42k yearly est. 4d ago
Office Manager
Firstservice Corporation 3.9
Office manager job in Grand Rapids, MI
Benefits: * Bonus based on performance * Paid time off * Training & development OfficeManager - Flooring & Home Improvement Employment Type: 30-40 hours with paid Holidays and PTO Salary Range: $40,000-$45,000 + Bonus Opportunities
Ready to Build Something Awesome?
This isn't your typical desk job - it's a hands-on opportunity to help grow a local Floor Coverings International franchise while shaping an exceptional customer experience in your community.
We're a family-owned, fast-growing flooring and home improvement company seeking an OfficeManager who is organized, energetic, and passionate about people. You'll wear many hats - from managing operations and scheduling to engaging with customers and supporting local marketing efforts.
If you're a creative problem-solver who thrives in a dynamic, fast-paced environment and loves helping people, this could be the career for you.
Who We Are
Floor Coverings International is the #1 mobile flooring company in North America, with over 300 locations across the U.S. and Canada. Our unique shop-at-home model allows customers to explore flooring options from the comfort of their home - earning us a 4.8-star average rating from over 400,000 happy customers.
We believe in craftsmanship, community, and culture - and we're looking for someone who shares those values.
What You'll Do as an OfficeManager
* Be the welcoming voice of our company - answer calls and manage communications with customers, installers, and vendors.
* Schedule sales appointments and follow up on open proposals to keep the pipeline moving.
* Ensure every customer has a 5-star experience through consistent follow-up, thank-you notes, and review requests.
* Keep the office organized, professional, and inviting.
* Maintain accurate data in Salesforce and QuickBooks, ensuring clean records from lead to close.
* Assist with order tracking, job scheduling, and delivery coordination.
* Support production by communicating timelines, job details, and updates with customers and installers.
Marketing & Community Engagement
* Help manage local marketing efforts - including social media content, community events, and home shows.
* Post engaging content on Facebook, Instagram, and LinkedIn that highlights our work and tells our story.
* Coordinate with marketing partners to ensure strong online presence and return on ad spend.
* Plan and support local outreach and partnership events with realtors, property managers, and contractors.
What We're Looking For
* 1-3 years of experience in office administration, customer service, or home improvement (flooring experience a plus).
* Strong multitasking, organization, and follow-through skills.
* Excellent phone and written communication skills.
* Bonus skills: Quickbooks, Salesforce, Excel, and social media platforms - helpful but not required.
* A positive, team-oriented attitude with a willingness to learn and grow.
* Comfortable working independently and managing multiple priorities.
* Occasional availability for weekend or after-hours community events.
Why You'll Love Working With Us
* Opportunity to grow with a growing company - your ideas will help shape our future.
* Family-owned, people-first culture that values integrity, creativity, and community.
* Competitive pay, performance-based bonuses, and room for long-term growth.
* Paid training and the chance to represent a national brand that truly cares about its customers.
* No two days are the same - and that's what makes it fun.
Meet Sam-owner of Floor Coverings International
Sam is the proud owner of the Floor Coverings International franchise serving Grand Rapids. He and his wife have been married for 15 years and are raising their three active children. As a family, they love spending time playing sports, cooking and traveling together.
Sam left an 18 year career in education to purchase and grow the Grand Rapids franchise. He is experienced as a teacher, football coach, and principal; wearing the many different hats valuable to help grow this business. He was drawn to Floor Coverings International because it allows him to do what he enjoys most: pulling together all the moving parts of a project to deliver a seamless job and a truly stellar customer experience.
Sam is excited to serve the Grand Rapids area and grow a business that provides excellent service, but also employs a team of exceptional individuals that want to do their job the right way.
If you're organized, proactive, and excited to manage operations while delivering a stellar customer experience, we'd love to hear from you! Apply today and help us deliver the #1 flooring experience in North America.
$44k-67k yearly est. 25d ago
Office Manager
Kalamazoo Valley Community College 4.3
Office manager job in Kalamazoo, MI
Are you looking for a way to apply your management and administrative expertise in a dynamic academic setting? Are you a dedicated, responsible individual who thrives in a service-oriented environment? If so, then Kalamazoo Valley Community College may have the ideal full-time job opportunity for you.
About Us
Kalamazoo Valley Community College is a comprehensive, fully accredited, public, two-year college in Kalamazoo, MI. We offer associate degrees in more than 60 areas of study and 50 certificate programs. Kalamazoo Valley Community College creates innovative and equitable opportunities that empower all to learn, grow, and thrive.
About the Opportunity
Kalamazoo Valley is seeking a full-time OfficeManager to supervise office operations and perform welcome desk and administrative duties as part of the college's centralized Institutional and Operational Support Services Department.
This position supervises day to day operations for the Support Services team assigned to the Student Development Services office at the Texas Township campus. The OfficeManager works closely with the Associate VP for Student Development Services, the leadership team and other departments in order to provide excellent customer service to students, faculty and staff. The manager receives, prioritizes and assigns tasks and coordinates schedules in order to support various initiatives within Student Development Services. The position recommends hires, orients, trains and evaluates all assigned personnel; recommends training and, through the Human Resources Department, establishes acceptable human resource practices; assists with and monitors departmental budget; attends to and resolves internal personnel situations/difficulties; and processes all required documents.
Specific Responsibilities of this Position
* Providing information to students, customers and employees, regarding departmental policies and procedures.
* Initiating, developing and/or coordinating complex projects for the assigned department.
* Collaborating with others across the college for projects and problem solving.
* Collecting and analyzing data and reporting findings to supervisor.
* Preparing administrative reports, proposals and procedures.
* Drafting or editing messages, chat information, websites, publications in coordination with marketing and other departments.
* Drafts correspondence and/or corresponding in response to inquiries; and, initiating, developing, participating in, recommending and implementing clerical/office related decisions regarding office policy and procedures.
* Assisting in implementation of new systems and technology tools.
* Providing administrative assistance with special events.
* Preparing or coordinating preparation of payroll, purchasing, facilities, vouchers, pay authorization and related documents.
Minimum Qualifications:
Appropriate education, training, experience and talents are required. An example of this would be an Associate Degree in Office Administration, Accounting or a related field and 3 years experience in officemanagement.
A high level of skill is needed with Microsoft Office and other software systems.
Preferred Qualifications and Experience: Physical Demands: Work Hours: 40 hours per week, Monday - Friday; 8:00 a.m. - 5:00 p.m. Posting Date 10/20/2025 Closing Date: Special Instructions to Applicants:
This position will remain posted until filled. However, priority consideration will be given to applications received prior to November 5, 2025.
Please apply online at: jobs.kvcc.edu.
EEO Statement
As an employer, Kalamazoo Valley encourages, welcomes, and fosters differences because we believe that diversity makes us great. It is the policy of Kalamazoo Valley Community College not to discriminate on the basis of race (including traits associated with race such as hair texture and protective hairstyles), religion, color, national origin/ethnicity, sex, sexual orientation, gender identity, gender expression, pregnancy, disability, genetic information, age, height, weight, familial status, veteran status, marital status, citizenship, or any other status or characteristic protected by law, in its programs, services, employment or activities. All qualified applicants will be given equal opportunity and consideration for employment; please consider joining us as we empower all to learn, grow and thrive.
Prior to a job offer, candidates will be required to complete a criminal record background check. For some positions, a credit history investigation will also be required. Information gathered will be used for job-related purposes to the extent permitted by applicable law and will not result in an automatic disqualification from an employment opportunity.
$29k-36k yearly est. 60d+ ago
Medical Business Office Float
Orthopaedic Associates of Michigan 3.8
Office manager job in Grand Rapids, MI
Title: Business Office Float
Schedule: Full Time (40 hours/week)
Work Environment: Onsite in an outpatient surgery center.
About Us
Orthopaedic Associates of Michigan (OAM) is proud to be West Michigan's most established orthopaedic practice. Our physicians and team members provide exceptional, individualized care for patients of all ages. As the most comprehensive independent provider of musculoskeletal care in the region, we provide total care from diagnosis, to treatment, to rehabilitation.
Patients at OAM, will have access to our Specialized Surgeons, Physical and Occupational Therapists, Pool Therapy, onsite and cost effective MRI and X-ray services, and orthopaedic bracing, as well as our Bone Health Clinic, OAM Now Urgent Orthopaedic Care Clinic, and Surgery Center at MidTowne - all of which are committed to optimizing your outcome.
Our teams work together to maximize and adjust treatment quickly and easily, resulting in a smoother, faster recovery for patients. From neck to toe, and from traumatic injuries to chronic conditions, patients will receive compassionate care that will get them back to living. Patient goals our goals - we will restore their health so they are functioning as fully as possible in the activities they love at home, work, and play.
Position Summary
As the Business Office Float at our Surgery Center, you will be responsible for helping the office to run efficiently by providing coverage for the various positions/departments. You will be cross trained in surgery scheduling, insurance verification, billing, medical records, and reception. When employees are out on PTO or there is a high volume of needs in any given position, you will step in to provide assistance. To be successful in this role, you will need to be flexible, highly organized and detail-oriented, and a quick learner.
Essential Responsibilities
Access, utilize and disclose Protected Health Information (PHI) according to department policies and HIPAA regulations.
Maintain record availability by processing charts into the department; use chart mark-off procedures; facilitate chart location activities.
Assist in the efficient management of daily surgery scheduling, including facilitating inter- and intra-departmental communication intended to facilitate the flow of surgical patients.
Access and update payer websites for authorizations, eligibility, and claims status.
Request, document, and provide insurance verification and follow up on pre certifications, and/or authorizations for all insurance claims based on the benefit coverage for all outpatient procedures.
Maintain a working knowledge of authorization and insurance verification processes for all payers, including worker's compensation and auto.
Participate in the QI plan by tracking data in accordance with established indicators.
Accomplish projects and tasks to help achieve department and facility's mission, vision, and goals.
Understand and operate office machinery; e.g., copier, fax, printers, computers, phones, pagers, calculators, etc.
Greet patients in person and by phone as needed
Attend and participates in webinars, education conferences, and/or meetings to coordinate and improve departmental processes involving the Revenue Cycle functions.
Other duties as assigned.
Required & Preferred Qualifications
Education, Training, and Experience:
Required:
1+ years of experience working in a healthcare setting.
High School Diploma/GED
Preferred:
Associates/BA in related field.
Specific Skills, Knowledge, and Abilities:
Exceptional collaboration skills; cooperative in sharing knowledge and information with others.
Extremely flexible and adaptable; willing to assist in all areas of the business office at any given time and with little notice.
Great problem solving and critical thinking skills.
Knowledge of HIPAA guidelines and requirements.
Strong written and verbal communication skills.
Ability to multi-task while remaining very detail-oriented.
Highly organized and self-motivated.
Must be computer savvy and proficient in MS Office.
Motor, Sensory, and Physical Requirements:
Ability to stand or sit for prolonged periods of time.
Manual dexterity required to operate modern office equipment.
Employee must have normal or correctible range of hearing and eyesight.
This position is mainly sedentary, with frequent handling of files and medical charts, requiring standing, bending, and lifting up to 20 lbs. maximum.
$29k-44k yearly est. Auto-Apply 20d ago
Dental Office Manager
42 North Dental
Office manager job in Charlotte, MI
The practice manager at 42 North Dental is partnered with the Dental Director to drive the growth and success of the office by supporting excellence in patient care and exceeding patient service expectations. As a practice manager you are responsible and accountable for the results of and the day-to-day operations of the office.
Responsibilities
Primary contact and resource for doctors in the practice
Review and maintain schedules for productivity
Treatment planning and coordinating to promote high case acceptance
Provide work flow direction for auxiliary staff
Human Resources including hiring, training, performance management and dismissal
Accounts receivables including patient pay and insurance
Reporting, interpreting and responding to practice metrics to improve office performance
Interact with home office to communicate office needs and success
Perform other related job duties as assigned
Qualifications
Minimum two years of experience managing a dental practice
Exceptional communication and customer service skills
Superior interpersonal skills
Thrives in a team-based environment
Displays a high degree of professionalism
Dedicated to being a true leader in the office
$40k-60k yearly est. Auto-Apply 9d ago
Dental Office Manager - Battle Creek
Dental Dreams 3.8
Office manager job in Battle Creek, MI
Job Description
The Role: Dental Dreams in Battle Creek, Michigan seeks a motivated OfficeManager professional with managerial dental practice experience. This position will focus on achieving operational goals, managing employee relations, and patient relations. The scope of the role is to assist and cover the front desk staff, fulfill the scheduling requirements and provide the necessary support to the Dental Assistants and Dentists.
Who Are We: Dental Dreams is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. More than 94% of Dental Dreams' patients say they recommend us to family and friends.
Benefits:
Competitive compensation + Monthly Performance Bonuses
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
Life Insurance, Pet Insurance and More
Responsibilities:
Supervise all front and back-office staff; and cover those roles if necessary.
Have a patient-centric disposition and foster a culture of service
Hiring & training of support staff, performance management & annual reviews
Accurately verify dental benefits and check-in/out processes
Assist with presenting and/or explaining treatment plans
Collect payments, co-payments, and deductibles
Overseeing patient scheduling per goals
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Other duties as assigned
Qualifications:
Required:
Managerial and Dental Assistant experience
Possesses a track record for providing outstanding customer service
Must be able to work in a fast-paced, hands-on environment
Preferred:
Dental practice management experience
Bilingual
Knowledge in ADP Workforce, Dentrix, and/or Eaglesoft
KOS Services LLC / Dental Dreams is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
$40k-54k yearly est. 20d ago
Support Professional, Student Life & Leadership - Office Manager
Grand Rapids Community College 3.8
Office manager job in Grand Rapids, MI
The Support Professional provides direct administrative support to the Director of Student Life & Leadership and supports numerous budgetary, activity, and communication needs. The office serves the college and students in several ways, including front desk services/sales (RaiderCards, bus passes, movie tickets, etc.), coordinating all major student events and student clubs/organizations on campus, oversight of the food pantry and dining services, and enforcement of the Student Code of Conduct and Behavioral Intervention Team. The Support Professional holds key responsibilities in oversight of our financial records and daily club/organization management.
Requisition ID: 1037
Position Number: 00001520
Employee Group: APSS Bargaining Agreement
Schedule: 8:00 AM - 5:00 PM, 40 hours/52 weeks
Compensation: Level A, $20.23 per hour
Benefits: Full-time
Reports to: Director of Student Life and Conduct
Posting Opens: 11/07/2025
Posting Closes: Open until filled
ESSENTIAL FUNCTIONS
* Overall budget projection and monitoring, and account reconciliation for numerous Student Life & Leadership and student organizations, including the department budget and the food pantry budget.
* Provide direct support to the Director of Student Life & Leadership through regular update meetings, processing navigate referrals, assisting with email inbox, phone calls, and scheduling student meetings
* Maintain accurate and up-to-date financial records and prepare financial documentation for end-of-year and auditing purposes
* Responsible for Student Life cash management, which includes weekly sales deposits, cash outs, point of sale reconciliations
* Manage ordering for Student Life and Student Food Pantry. Serves as back up to the Basic Needs Coordinator for inventory and promotion of Food and Snack Pantry Resource.
* Responsible for daily administration of the Center for Student Life & Leadership including, but not limited to:
* Purchasing approval for any and all event, supplies, and food ordering
* Coordinate and request through banquet and conference services all space request and space set-up needs
* Responsible for processing all student organization and student involvement forms. Examples are event registration forms, permission to raise funds, popcorn machine rental, RaiderCard readers, cash box requests, amplified sound requests, and travel and van rental request forms.
* Verify that approved events are in RaiderConnect
* Communicate timelines in a clear and kind way to students and departments
* Provide support to the Campus Activities Board's event planning:
* Keep up to date with annual budget and follow all GRCC purchasing and contract procedures
* Support select CAB events through attendance and representing the Student Life Office
* Support the campus student events calendar, and provide updates as needed to various campus departments
* Support the PTK advisor and GRCC/PTK MOU by processing membership payments and sharing processed memberships with the GRCC Registrar's Office.
* Support the development and production of the GRCC Campus Life Newsletter
* Serve on the Behavioral Intervention Team (BIT) as the team's secretary and support the BIT case-managers in keeping records up to date, prompt follow ups in the case management software system, and closing reports.
* Responsible for processing BIT & student conduct background checks upon request, scheduling BIT & student conduct appointments, and assisting with conduct related paperwork as needed
* Assist with Student Life counter services including duties related to opening and closing the office
* Manageoffice communications; serve as web editor for the Student Life & Leadership office, email templates for student response, tabling, bulletin boards and digital signage related to Student Life & Conduct services at large and/or Student Life sponsored events.
* Maintain and organize Student Life & Leadership Google Drive and Shared Drive. Update access permissions as necessary for personnel changes.
* Provide back up support to Service and Technology Coordinator for front desk management and supervision
* Provide general support to all Student Life office functions and events
* Present a positive and professional image, utilizing the GRCC Service Excellence guidelines, to the students, visitors, department and college
* Participate as a member or leader on teams or committees as requested or as mutually agreed upon
* Assist in event coordination support
* Regular attendance during normal scheduled hours is required. Being present is essential for serving customers and performing the essential functions of this position.
* Performs other related duties as assigned.
JOB SPECIFICATIONS
Education Credentials
* Associate's degree or comparable combination of relevant education and experience
Work Experience
* Three (3) years of experience in a customer service role or office environment required
* Experience in higher education preferred
Skills
* Ability to perform functions of the job efficiently and cheerfully in stressful situations
* Excellent organizational and problem solving skills
* Excellent written, verbal and interpersonal communication skills
* Ability to provide high level customer service
* Possess the personality and enthusiasm to work with students, college staff and general public
* Proficient in software applications including PeopleSoft, Microsoft Office (MS Word, Excel, Publisher, Power Point).
* Ability to take initiative, to follow through, and effectively manage multiple projects in a timely manner
* Ability to work effectively with diverse groups and individuals
* Finalists must possess excellent proofreading skills and have aptitude for detailed work. A skills assessment may be required.
Physical Demands
* Ability to lift a maximum of 30 pounds
* Ability to sit for prolonged periods of time
* Ability to constantly engage students at different stations throughout the Student Services area for long periods of time
Mental Demands
* Ability to handle confidential material judiciously
* Project a professional image including punctuality and good attendance record
* Exhibit a working knowledge of College departments and services available for students, staff, faculty and the community
Working Conditions
* GRCC will comply with any mandated health and safety requirements. Compliance information is available on our policies website.
* Primarily office/desk work.
* Position requires ability to stand/walk for long periods of time during major events.
* Some nights and weekends required.
BENEFITS
* Health Coverage: Six health insurance plan options, including one with no health insurance premiums.
* Time off: Enjoy substantial vacation time.
* Wellness Program: Access resources for physical and mental wellbeing, and an onsite gym membership.
* Continuous Learning: Career development and educational opportunities.
* Retirement Plans: Secure your future with our retirement options, including a state retirement plan.
NEXT STEPS / APPLICATION PROCESS
* Please fill out an application at ***************************** Submit a cover letter and resume. The opportunity to apply for this position will close at the end of the day on the close date referenced at the top of this job posting.
* Individuals with diverse backgrounds are encouraged to apply. Grand Rapids Community College is an equal opportunity employer. Visa sponsorship is not available.
NONDISCRIMINATION STATEMENT
Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age, race, color, religion, marital status, sex/gender, pregnancy, sexual orientation, gender identity, gender expression, height, weight, national origin, disability, political affiliation, familial status, veteran status or genetics in all programs, activities, services, employment and advancement including admissions to, access to, treatment in, or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs, activities, services and employment, including recruitment, selection, retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The college will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation. Further information may be obtained from the EEO Office or the Office of General Counsel, 143 Bostwick Avenue NE, Grand Rapids, MI 49503-3295.
$20.2 hourly 60d+ ago
Office Manager
Electionsource
Office manager job in Grand Rapids, MI
Benefits:
401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
ElectionSource is a national leader in the election industry, serving over 3,000 customers worldwide. We are seeking a well-organized, goal-oriented leader to serve as our OfficeManager. This critical role manages the flow of communication between our customers, vendors, and internal departments to ensure our production and service goals are met.
Key Responsibilities
Leadership: Directly manage administrative assistant(s), overseeing their daily responsibilities and performance. Work cohesively with the sales department to create a seamless workflow.
Financial Management: Oversee Accounts Receivable/Payable and work with banking partners for deposits and credit card reconciliation.
HR & Administration: Manage minor HR functions including new hire onboarding, and tracking employee time-off.
Operations: Utilize QuickBooks and MS Office to enter sales orders, invoice shipments, and manageoffice supply inventory, along with general office duties and workflow.
Continuous Improvement: Define and track measures to ensure the company's financial objectives are consistently met.
Qualifications
Education/Experience: Previous experience as officemanager required. Higher education is preferred but not required.
Technical Skills: Proficiency in QuickBooks, Google Workspace, Multi-line phone system, and Microsoft Excel.
Financial Knowledge: Comprehensive understanding of month-end closing, journal entries, balance sheet reconciliations, and internal control systems.
Industry Awareness: A sound understanding of business and production processes, including purchasing, receiving, assembly, and shipping.
Communication: Excellent verbal and written skills with the ability to lead a team and multitask in a fast-paced environment.
Initiative: Proactive problem-solving with the innate ability to generate ideas including going beyond expectations.
Compensation: $47,000.00 - $65,000.00 per year
$47k-65k yearly Auto-Apply 6d ago
Office Manager
Certapro Painters of Grand Haven 4.1
Office manager job in Grand Haven, MI
Job DescriptionRenewed Homes is a growing real estate business that renovates and sells homes. Our success has been made possible by a team work culture that strives to produce extraordinary results.
Provide support to the following functions: Financial, Administrative, Human Resource, Transaction Coordinator and Business Development.
Responsibilities:
Create template contracts for real estate purchases and manage transactional paperwork from cradle to grave
Set up utilities for acquired properties
Work with book keeper to pay utilities and vendors
Manageoffice records both hard copies and digital
Assigned tasks as needed by owner
Participate in on-going production and sales meetings.
Pay will be commensurate with experience
Qualifications/Certifications:
High school diploma or GED
College degree a plus
Experienced with social media and digital marketing
Organized and detailed oriented
Knowledge of Microsoft office packages
Proficiency in QuickBooks (preferred)
Excellent verbal and written communication skills
Excellent organizational and time management skills
5 years of Office Assistant experience (preferred)
$40k-65k yearly est. 18d ago
Office Manager
Fasttrack Staffing
Office manager job in Norton Shores, MI
Temp To Full-Time
Job Responsibilities:
We are seeking a detail-oriented officemanager. This position plays a key role in keeping the financials accurate and ensuring the company runs smoothly behind the scenes.
•Ensure lien waivers are obtained.
•Accounts payable and Receivable
•Return emails/phone calls
•Prepare and send invoices (billing)
•Record customer payments, follow up on outstanding balances and ensure timely collections.
•Payroll and Compliance - Process payroll (through third party), and record payroll reports and update employee records.
•Process workers comp audits and insurance.
•Maintain perpetual inventory records
•Files all sales tax reports
•Coordinate health insurance and general liability insurance.
•Record bank and credit card transactions and reconcile accounts.
•Prepares and enters all journal entries.
•Maintain the general ledger and chart of accounts.
•Provide monthly financial reporting (P&L and Balance Sheets)
•Support year-end closing and CPA/tax preparation.
Skills and qualifications:
• Associates degree in accounting/finance or a related field.
• 2+ years of QuickBooks Desktop experience
• 2+ years of Administrative Assistant experience
• Computer literate (Excel/Word/Outlook)
• Strong understanding of bookkeeping principles and AP/AR processes.
•Attention to detail, organizational skills, and ability to prioritize multiple tasks.
Benefits once hired in!
• Medical Insurance
• Vision Insurance
• Dental Insurance
• Life Insurance
• 401K
• PTO
*This is a drug-free workplace. All candidates must be able to pass a pre-employment drug screen and be willing to submit to a national background check. If you're interested in this position, please apply with a complete resume and work history. *
$32k-50k yearly est. 8d ago
Office Manager
Fasttrack Staffing Solutions, LLC
Office manager job in Norton Shores, MI
Job Responsibilities:
We are seeking a detail-oriented officemanager. This position plays a key role in keeping the financials accurate and ensuring the company runs smoothly behind the scenes.
•Ensure lien waivers are obtained.
•Accounts payable and Receivable
•Return emails/phone calls
•Prepare and send invoices (billing)
•Record customer payments, follow up on outstanding balances and ensure timely collections.
•Payroll and Compliance - Process payroll (through third party), and record payroll reports and update employee records.
•Process workers comp audits and insurance.
•Maintain perpetual inventory records
•Files all sales tax reports
•Coordinate health insurance and general liability insurance.
•Record bank and credit card transactions and reconcile accounts.
•Prepares and enters all journal entries.
•Maintain the general ledger and chart of accounts.
•Provide monthly financial reporting (P&L and Balance Sheets)
•Support year-end closing and CPA/tax preparation.
Skills and qualifications:
• Associates degree in accounting/finance or a related field.
• 2+ years of QuickBooks Desktop experience
• 2+ years of Administrative Assistant experience
• Computer literate (Excel/Word/Outlook)
• Strong understanding of bookkeeping principles and AP/AR processes.
•Attention to detail, organizational skills, and ability to prioritize multiple tasks.
Benefits once hired in!
• Medical Insurance
• Vision Insurance
• Dental Insurance
• Life Insurance
• 401K
• PTO
*This is a drug-free workplace. All candidates must be able to pass a pre-employment drug screen and be willing to submit to a national background check. If you're interested in this position, please apply with a complete resume and work history. *
$32k-50k yearly est. 13d ago
Office Manager
Gen4 Dental
Office manager job in Holland, MI
At Smile, our passion is to reimagine dentistry and how people experience it. To that end, we focus on doing one thing better than anyone else…easy, integrated dental care. Smile is West Michigan's first and only multi-specialty dental practice, combining adult dentistry (Smile), pediatric dentistry (Little Smiles), and orthodontics (Smile Orthodontics). This allows each of our offices (Grand Rapids, Grand Haven, North Muskegon, and Holland) to provide a one-stop destination for the dental needs of the entire family.
To learn more about our office, check out our website here: ******************************************
Our officemanagers serve as leaders and are the heart and soul of the practice. Our managers focus on partnering with our doctors to optimize practice performance and provide the best patient experience. By joining our team, you will have:
Work-Life Balance: (Monday-Thursday 7:40am-5:00pm, Fridays 7:40am-1:00pm)
Time Off: Up to 3 weeks PTO + 8 Paid Holidays (PTO rolls over!)
Parental Leave: Up to 3 weeks paid
401(k) Match
Health Benefits: Medical, dental, vision, HSA & FSA + earn up to $2,000/year when selecting our quality care plans
Employee Assistance Programs: Free 24/7 support for personal, financial & legal issues
CE & Growth: SPEAR access + continuing education
Wellness Perks: $28/month gyms, 12K+ on-demand workouts when selecting our quality care plans
Pet Insurance: Flexible plans + 24/7 telehealth for your pet
Compensation: $
55,000-62,000/ Year
Key Responsibilities
Post insurance and patient payments, verify insurance, and appeal denied insurance claims
Check in patients and preparing and presenting simple treatment plans
Complete end of day
Run daily, weekly, and monthly reports from practice management system
Conduct daily huddle meetings
Establish schedules and work assignments for team members according to workload, space, and equipment
Identify problems, provide training to team members, and deliver feedback
Maintain Practice Management System to store accurate data and produce reports.
Authorize expenditures to budget.
Competencies and Qualifications:
Ability to delegate tasks effectively
Proactively manage performance expectations
Prioritization of competing commitments and initiatives
Ability to manage up, across and down effectively
Strong verbal and written communication
Customer service experience
Leadership and management experience
Dental office experienced (preferred)
Additional Information:
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Working Environment & Physical Requirements
Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.
$32k-50k yearly est. 1d ago
Office Manager
Axios Professional Recruitment
Office manager job in Grand Rapids, MI
Job DescriptionAxios Professional Recruitment is partnered with a local law firm in Grand Rapids, who is actively looking to hire an OfficeManager to oversee their 2 Michigan-based locations. The ideal candidate will be self-motivated, a strong leader, have experience operating multiple locations, and bring a positive outlook to the work environment!
Responsibilities:
Hire, train, and supervise office staff.
Manage performance, compensation, and disciplinary actions.
Oversee employee benefits, workflow, and personnel records.
Coordinate onboarding and ongoing training for staff and attorneys.
Support annual budgeting and financial reporting.
Manage billing procedures, accounts receivable, collections, and client invoicing.
Oversee accounts payable, payroll processing, general ledger, and tax filings.
Maintain trust accounting, retirement plan contributions, and HSA reconciliation.
Oversee office space planning, equipment needs, and vendor relationships.
Manage filing systems, conflict checks, and office procedures.
Oversee computer systems, software updates (Tabs, PM, NetDocs, etc.), and technology training.
Ensure efficient mail processing, telecommunications, and supply purchasing.
Coordinate firm announcements, directory updates, insurance programs, and internal events.
Support firm meetings, retreats, and general operational workflow.
Qualifications:
Bachelor's degree or equivalent experience in business administration or related field.
Minimum of 5 years of officemanagement experience, preferably in a law firm.
Strong leadership, organizational, and interpersonal skills.
Experience with budgeting, payroll, accounts payable/receivable, and financial reporting.
Proficiency with office technology, software systems, and document management.
Positive attitude, proactive problem-solving, and ability to manage multiple priorities.
Axios Professional Recruitment - an entirely employee-owned company - is the largest independent employer in West Michigan. Our mission is to match people with meaningful, long-lasting, and enjoyable careers, not just a job. Since 1988, we've helped match over 300,000 people just like you with top employers across West Michigan.
Good luck, we look forward to reviewing your application!
$32k-50k yearly est. 15d ago
Office Manager
Floor Coverings International
Office manager job in Grand Rapids, MI
Benefits:
Bonus based on performance
Paid time off
Training & development
OfficeManager - Flooring & Home Improvement Employment Type: 30-40 hours with paid Holidays and PTO
Salary Range: $40,000-$45,000 + Bonus Opportunities
Ready to Build Something Awesome?This isn't your typical desk job - it's a hands-on opportunity to help grow a local Floor Coverings International franchise while shaping an exceptional customer experience in your community.
We're a family-owned, fast-growing flooring and home improvement company seeking an OfficeManager who is organized, energetic, and passionate about people. You'll wear many hats - from managing operations and scheduling to engaging with customers and supporting local marketing efforts.
If you're a creative problem-solver who thrives in a dynamic, fast-paced environment and loves helping people, this could be the career for you.
Who We AreFloor Coverings International is the #1 mobile flooring company in North America, with over 300 locations across the U.S. and Canada. Our unique shop-at-home model allows customers to explore flooring options from the comfort of their home - earning us a 4.8-star average rating from over 400,000 happy customers.
We believe in craftsmanship, community, and culture - and we're looking for someone who shares those values.
What You'll Do as an OfficeManager
Be the welcoming voice of our company - answer calls and manage communications with customers, installers, and vendors.
Schedule sales appointments and follow up on open proposals to keep the pipeline moving.
Ensure every customer has a 5-star experience through consistent follow-up, thank-you notes, and review requests.
Keep the office organized, professional, and inviting.
Maintain accurate data in Salesforce and QuickBooks, ensuring clean records from lead to close.
Assist with order tracking, job scheduling, and delivery coordination.
Support production by communicating timelines, job details, and updates with customers and installers.
Marketing & Community Engagement
Help manage local marketing efforts - including social media content, community events, and home shows.
Post engaging content on Facebook, Instagram, and LinkedIn that highlights our work and tells our story.
Coordinate with marketing partners to ensure strong online presence and return on ad spend.
Plan and support local outreach and partnership events with realtors, property managers, and contractors.
What We're Looking For
1-3 years of experience in office administration, customer service, or home improvement (flooring experience a plus).
Strong multitasking, organization, and follow-through skills.
Excellent phone and written communication skills.
Bonus skills: Quickbooks, Salesforce, Excel, and social media platforms - helpful but not required.
A positive, team-oriented attitude with a willingness to learn and grow.
Comfortable working independently and managing multiple priorities.
Occasional availability for weekend or after-hours community events.
Why You'll Love Working With Us
Opportunity to grow with a growing company - your ideas will help shape our future.
Family-owned, people-first culture that values integrity, creativity, and community.
Competitive pay, performance-based bonuses, and room for long-term growth.
Paid training and the chance to represent a national brand that truly cares about its customers.
No two days are the same - and that's what makes it fun.
Meet Sam-owner of Floor Coverings International
Sam is the proud owner of the Floor Coverings International franchise serving Grand Rapids. He and his wife have been married for 15 years and are raising their three active children. As a family, they love spending time playing sports, cooking and traveling together.
Sam left an 18 year career in education to purchase and grow the Grand Rapids franchise. He is experienced as a teacher, football coach, and principal; wearing the many different hats valuable to help grow this business. He was drawn to Floor Coverings International because it allows him to do what he enjoys most: pulling together all the moving parts of a project to deliver a seamless job and a truly stellar customer experience.
Sam is excited to serve the Grand Rapids area and grow a business that provides excellent service, but also employs a team of exceptional individuals that want to do their job the right way.
If you're organized, proactive, and excited to manage operations while delivering a stellar customer experience, we'd love to hear from you! Apply today and help us deliver the #1 flooring experience in North America. Compensation: $40,000.00 - $45,000.00 per year
Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun - we are the company for you!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.
$40k-45k yearly Auto-Apply 24d ago
Front Office Supervisor
Lodgco Management LLC
Office manager job in Grand Rapids, MI
Join our team today!
The Canopy by Hilton, an exquisite modern boutique hotel situated in the vibrant heart of Downtown Grand Rapids, is currently seeking a Front Office Supervisor to join their team! In this position, you will be responsible for leading guest service operations, supporting our team of Front Desk Agents, and ensuring that our guests receive outstanding service. If you have hotel front office experience and are dedicated to delivering exceptional hospitality in a leadership role, apply today!
Please Note: Evening and weekend availability is required for this role.
JOB SUMMARY: To assist the Assistant General Manager & General Manager in the operation of the Front Desk by directing and supervising Front Desk personnel.
ESSENTIAL JOB FUNCTIONS:
Supervise and coordinate the activities of the Front Desk personnel including interviewing applicants, coach and counsel employees, recommend disciplinary actions, promote teamwork and employee morale, assign and delegate duties, and ensure compliance with OSHA standards to provide a safe work environment
Ensure all Front Desk employees are adhering to rate and credit policies and procedures
Expertise in property management systems
Knowledge of all emergency procedures and how to act on them
Ensure any cash overage/shortage is accounted for and balanced
Maintain a clean, organized and well supplied Front Desk area
Ensure lobby is well maintained
Assist in the ordering of Front Desk, Breakfast, Market, and Bar supplies
Assist in maintaining controls (i.e. overtime, safety deposit boxes, master keys, banks, etc.) and audit them on a regular basis.
Review all shift checklists and red book daily for completion and accuracy
Review GSS/Heartbeat/GEI/Revinate/Stay Experience Platform weekly and address any service concerns with staff for improvement in order to ensure the highest quality service to the guests
Assist in ensuring staff continues to learn the importance of excellent guest service and implement new training programs
Participate in monthly Profit/Loss review
Report any unusual occurrences or requests to General Manager or Assistant General Manager immediately
Conduct monthly departmental meetings to review new procedures, guest satisfaction scores, and solicit input from employees
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
COMPETENCIES:
Computer software skills
Communication both verbal and written
Flexibility with schedule and dependable
Customer focus, time management and problem solving skills
Strong leadership abilities
REQUIRED/PREFERRED EDUCATION AND EXPERIENCE
1-2 years of hotel experience, preferably in a supervisory role
ADDITIONAL ELIGIBILITY QUALIFICATIONS
Valid driver's license and safe driving record - satisfactory criminal background screening required
BENEFITS WE OFFER
Career development & training
Day-1 benefits (medical, dental, vision)
Paid time off
Team member discounts
401(k) with company match
Incentive potential
And more!
SUPERVISORY RESPONSBILITY
This position oversees the front desk employees as well as, if applicable, the breakfast hosts.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.
EXPECTED HOURS OF WORK
This position requires variable hours based on the needs of the hotel.
EEO STATEMENT
In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.
WHO WE ARE
At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team's development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees. Join us in elevating hotel operations and maximizing profitability.
To learn more about our growing company, please visit **************
$36k-46k yearly est. Auto-Apply 7d ago
Front Office Supervisor
Lodgco Hospitality
Office manager job in Grand Rapids, MI
Join our team today!
The Canopy by Hilton, an exquisite modern boutique hotel situated in the vibrant heart of Downtown Grand Rapids, is currently seeking a Front Office Supervisor to join their team! In this position, you will be responsible for leading guest service operations, supporting our team of Front Desk Agents, and ensuring that our guests receive outstanding service. If you have hotel front office experience and are dedicated to delivering exceptional hospitality in a leadership role, apply today!
Please Note: Evening and weekend availability is required for this role.
JOB SUMMARY: To assist the Assistant General Manager & General Manager in the operation of the Front Desk by directing and supervising Front Desk personnel.
ESSENTIAL JOB FUNCTIONS:
Supervise and coordinate the activities of the Front Desk personnel including interviewing applicants, coach and counsel employees, recommend disciplinary actions, promote teamwork and employee morale, assign and delegate duties, and ensure compliance with OSHA standards to provide a safe work environment
Ensure all Front Desk employees are adhering to rate and credit policies and procedures
Expertise in property management systems
Knowledge of all emergency procedures and how to act on them
Ensure any cash overage/shortage is accounted for and balanced
Maintain a clean, organized and well supplied Front Desk area
Ensure lobby is well maintained
Assist in the ordering of Front Desk, Breakfast, Market, and Bar supplies
Assist in maintaining controls (i.e. overtime, safety deposit boxes, master keys, banks, etc.) and audit them on a regular basis.
Review all shift checklists and red book daily for completion and accuracy
Review GSS/Heartbeat/GEI/Revinate/Stay Experience Platform weekly and address any service concerns with staff for improvement in order to ensure the highest quality service to the guests
Assist in ensuring staff continues to learn the importance of excellent guest service and implement new training programs
Participate in monthly Profit/Loss review
Report any unusual occurrences or requests to General Manager or Assistant General Manager immediately
Conduct monthly departmental meetings to review new procedures, guest satisfaction scores, and solicit input from employees
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
COMPETENCIES:
Computer software skills
Communication both verbal and written
Flexibility with schedule and dependable
Customer focus, time management and problem solving skills
Strong leadership abilities
REQUIRED/PREFERRED EDUCATION AND EXPERIENCE
1-2 years of hotel experience, preferably in a supervisory role
ADDITIONAL ELIGIBILITY QUALIFICATIONS
Valid driver's license and safe driving record - satisfactory criminal background screening required
BENEFITS WE OFFER
Career development & training
Day-1 benefits (medical, dental, vision)
Paid time off
Team member discounts
401(k) with company match
Incentive potential
And more!
SUPERVISORY RESPONSBILITY
This position oversees the front desk employees as well as, if applicable, the breakfast hosts.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.
EXPECTED HOURS OF WORK
This position requires variable hours based on the needs of the hotel.
EEO STATEMENT
In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.
WHO WE ARE
At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team's development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees. Join us in elevating hotel operations and maximizing profitability.
To learn more about our growing company, please visit **************
$36k-46k yearly est. Auto-Apply 7d ago
Office Manager
Big I Michigan
Office manager job in Lansing, MI
Job Description
Big I Michigan is looking for an OfficeManager to join our amazing team in Lansing, Michigan. We're passionate about supporting our members and fostering a positive environment, and our office is the hub where all that energy begins. As our OfficeManager, you'll be the welcoming face and the organizational backbone of our association. You'll ensure our day-to-day operations are seamless, managing everything from supplies and schedules to making sure our office space is a comfortable and productive place for everyone. This isn't just about admin tasks; it's about being a key player in our mission to serve the independent insurance agents of Michigan. If you love creating order, enjoy interacting with people, and want to be part of an organization that makes a real difference, we'd be delighted to hear from you!
Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Mon-Fri Schedule
Retirement Plan
Responsibilities
Oversee the daily operations of the office, ensuring a smooth and efficient workflow.
Provide daily administrative support for the CEO.
Manageoffice supplies, inventory, and equipment, placing orders as needed.
Greet visitors and answer phone calls, directing them to the appropriate personnel.
Maintain organized filing systems, both physical and digital.
Assist with scheduling appointments and managing calendars for staff.
Support the team with various administrative tasks, including mailings and data entry.
Handle basic financial tasks such as processing invoices and tracking expenses.
Ensure the office environment is welcoming and well-maintained.
Requirements
Minimum of 2 years of experience in officemanagement or a similar administrative role.
Provide a professional presence within the office environment.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
Excellent organizational and time-management skills.
Strong written and verbal communication abilities.
Experience with basic bookkeeping or financial record-keeping is a plus.
Ability to multitask and prioritize tasks effectively.
$32k-50k yearly est. 10d ago
Office Manager/Scheduler
Catholic Charities of Ingham, Eaton, & Clinton Counties
Office manager job in Lansing, MI
Job Summary At Catholic Charities of Ingham, Eaton, and Clinton Counties, every team member plays an essential role in advancing our mission to serve vulnerable individuals and families with compassion and dignity. As part of our team, you will contribute to a wide range of services aimed at fostering hope, healing, and empowerment within the communities we serve. The Children's Home OfficeManager & Scheduler supports the mission of Catholic Charities by ensuring the smooth, efficient, and compassionate operation of the Children's Home Program. This position provides administrative leadership, oversees daily office functions, and manages the complex scheduling needs of staff, clients, caregivers, and program services. The OfficeManager & Scheduler is a key organizational hub, maintaining accurate records, supporting program compliance, facilitating communication, and ensuring a welcoming, trauma-informed environment for children and families. Key Responsibilities OfficeManagement & Administrative Support
Oversee daily operations of the Children's Home office, ensuring an organized, safe, and professional environment.
Serve as the primary point of contact for program inquiries from caregivers, caseworkers, foster families, community partners, and staff.
Maintain office supplies, equipment, and inventories; coordinate maintenance and facility needs as required.
Support program leadership with administrative tasks, correspondence, meeting coordination, and documentation.
Ensure confidential and timely handling of sensitive client and program information, following agency, state, and federal privacy regulations.
Other duties as assigned
Scheduling & Program Coordination
Manage all scheduling for Children's Home services, including staff appointments, client visits, supervised visitation rooms, transportation, and specialized program activities.
Coordinate staff calendars, ensuring adequate coverage for visits, intakes, assessments, and scheduled family engagements.
Communicate scheduling updates and changes promptly to staff, families, and community partners.
Troubleshoot schedule conflicts or gaps and proactively propose solutions.
Track and maintain documentation related to visits, cancellations, attendance, and service utilization.
Data, Compliance, and Recordkeeping
Maintain accurate client files, program records, and required documentation in accordance with agency standards and licensing requirements.
Support data entry, reporting, and quality assurance activities.
Assist with collecting and compiling information for audits, monitoring visits, and internal reviews.
Ensure timely submission and organization of forms, incident reports, and service notes.
Communication & Team Support
Provide excellent customer service using trauma-informed principles when interacting with children, families, and visitors.
Serve as a liaison between internal program teams, leadership, external agencies, and community partners.
Assist with onboarding new program staff by organizing materials, preparing workspace needs, and orienting them to office systems.
Participate in team meetings, trainings, and agency-wide initiatives as needed.
Qualifications
Education: High school diploma or equivalent required; Associate's degree in Business Administration, Human Services, or related field preferred.
Experience:
Minimum 2 years of administrative, scheduling, or officemanagement experience; experience in human services or child welfare strongly preferred.
Experience working in environments serving children and families is an asset.
Required Licenses, Certifications, and Training: Degree or license in related field
Personal Attributes Anticipated
Mission-Driven: Demonstrates a deep commitment to the mission and values of Catholic Charities of Ingham, Eaton, and Clinton Counties, and incorporates them into daily work
Collaborative Team Player: Thrives in a team environment, contributing positively and working effectively with others to achieve shared goals
Solution-Oriented Problem Solver: Proactively identifies challenges and develops practical, innovative solutions to address them
Culturally Sensitive: Demonstrates awareness and respect for the cultural diversity of both colleagues and clients, fostering an inclusive and supportive environment
Integrity: Upholds a strong moral character, consistently doing what is right, and responsibly using time and resources to serve the organization's mission
Work Environment & Physical Demands
This position is on-site and may not be eligible for remote work
Attendance at occasional meetings or events outside regular business hours is required
The role involves working with sensitive or potentially traumatic information and direct interaction with individuals or families in crisis
Physical requirements include frequent use of hands for handling objects, tools, or controls; talking, bending, squatting, twisting, climbing, kneeling, reaching, and occasionally lifting or carrying up to 30 pounds
Vision requirements include close-up work, distance vision, and the ability to adjust focus
The work environment may involve varying degrees of physical discomfort and occasional loud noise
Occasional driving, potentially with Clients, during the workday may be needed for operational purposes
Reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions
Comments: This job description is intended to outline the essential functions, general supplementary tasks, and key requirements for successful performance in this role. It is not an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Additional tasks may be assigned, and management reserves the right to modify duties as needed.
$32k-50k yearly est. 39d ago
Dental Office Manager - Battle Creek
Dental Dreams 3.8
Office manager job in Battle Creek, MI
The Role: Dental Dreams in Battle Creek, Michigan seeks a motivated OfficeManager professional with managerial dental practice experience. This position will focus on achieving operational goals, managing employee relations, and patient relations. The scope of the role is to assist and cover the front desk staff, fulfill the scheduling requirements and provide the necessary support to the Dental Assistants and Dentists.
Who Are We: Dental Dreams is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. More than 94% of Dental Dreams' patients say they recommend us to family and friends.
Benefits:
Competitive compensation + Monthly Performance Bonuses
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
Life Insurance, Pet Insurance and More
Responsibilities:
Supervise all front and back-office staff; and cover those roles if necessary.
Have a patient-centric disposition and foster a culture of service
Hiring & training of support staff, performance management & annual reviews
Accurately verify dental benefits and check-in/out processes
Assist with presenting and/or explaining treatment plans
Collect payments, co-payments, and deductibles
Overseeing patient scheduling per goals
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Other duties as assigned
Qualifications:
Required:
Managerial and Dental Assistant experience
Possesses a track record for providing outstanding customer service
Must be able to work in a fast-paced, hands-on environment
Preferred:
Dental practice management experience
Bilingual
Knowledge in ADP Workforce, Dentrix, and/or Eaglesoft
KOS Services LLC / Dental Dreams is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
How much does an office manager earn in Caledonia, MI?
The average office manager in Caledonia, MI earns between $26,000 and $61,000 annually. This compares to the national average office manager range of $30,000 to $62,000.