Office manager jobs in Charlotte, NC - 214 jobs

Liberty Cares With Compassion Liberty Senior Living is currently seeking an experienced: ASSISTED LIVING AREA DIRECTOR - LPN Assist with the process of admissions to include interviewing, assessing, and completion of all pertinent paperwork. Assess resident needs, develop, and implement a care plan for each resident initially and on an ongoing basis as determined by the needs of the resident. Report to and obtain orders from physicians regarding each resident. May delegate this to Med Techs and Aides as appropriate and with supervision. Must be willing and able to work as an aide. Must be willing and able to administer medications. Must be knowledgeable and adhere to all Liberty Senior Living Policies, Procedures, state rules, and regulations. Obtain medication for each resident from contract pharmacy. May delegate this as appropriate and with supervision. Point Click Care - must utilize the program as designed and trained. Must complete audits for Aide and Med Tech task documentation. Must train and supervise the Aides and Med Techs in the use of Point Click Care for each resident. Responsible for supervision the resident care employees and implements and/or makes recommendation for disciplinary action as necessary. Participates in preparing and delivering job performance evaluations for resident care employees in accordance with company polices and returns to the DON or DRCS. Ensures there is proper documentation of all resident care staff performance issues. Monitors, coaches and mentors to ensure ongoing quality performance of resident care staff. Assists in maintaining and updating job descriptions and employees records. Orients, trains and leads by example to ensure resident care staff are aware of and practicing by approved care policies and procedures. Assists in training medication administration to appropriate staff. Coordinate resident services with other professionals as ordered by the physician or as assessment and care plan dictate. Follow the facility infection control program, train staff, ensure compliance and assist with annual reviews. Order and maintain medical supplies as necessary with proper accounting program for charging residents for personal items. Conduct, document, and report weekly, monthly, quarterly, and annual assessments of resident as prescribed by the Point Click Care program. May delegate this to Med Tech/Aides as appropriate with supervision. Coordinate with families and update families on a weekly and/or monthly basis on the status of resident as well as contacting immediately in the event of fall, sickness, etc. Maintain and supervise medication administration, medication ordering, medication count of controlled substances, and charting for each resident. Train resident care staff on emergency procedures to follow regarding fire, disaster, and resident incident and care issues. Ensure proper staff coverage. Assume and arrange for on-call responsibilities and respond to calls of an emergency nature from resident and/or supervisor on duty as needed even if reporting to work is necessary to assess the situation. Follow all policies and procedures, model relationship and leadership abilities, and work cooperatively and supportively with the residents, family members and friends, professionals, Administrator, department heads, supervisors, and all other staff. Perform any other duties as assigned by the Director of Nursing or Director of Resident Care Services. Must be willing and able to take on-call duty and be available by telephone during on-call periods. Job Requirements: Must be a Licensed Practical Nurse with 3 years' supervisory experience in ACH, CRCF or Long-Term Care. Must be qualified as Supervisor-in-Charge based on the ACH/CRCF rules of the State of practice. Must have experience in working with geriatric and dementia residents. Must have excellent communication and interpersonal relationship skills. Must be 21 years of age or older and have a high school diploma or equivalent. Must be willing to care for geriatric patients and have a genuine concern for their welfare. Must be willing to delegate, supervise, receive, understand, and follow orders. Must be willing to work and cooperate well with other nursing staff, other departments, and families and visitors. Must be kind and respectful to patients, staff, and visitors. Must be able to use equipment without jeopardizing the safety of self, others, or equipment and use supplies safely and economically. Demonstrates neat appearance, dress code, and good personal hygiene. Must read, know, and follow personnel, department, and Community policies and procedures. Must attend in-service training and other staff meetings as required as well as complete online training. Visit *************************** for more information. Background checks/drug-free workplace. EOE. PIf2721b947db9-37***********0

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management,our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality....designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description We're seeking a commercially savvy, customer-obsessed Customer Experience Join Journey Managerto lead the Join (Learn & Buy) experience rom service eligibility and plan selection through checkout, appointment scheduling, and handoff to install. You will be critical to delivering a frictionless buying experience that drives higher conversion, lower CPGA, fewer pre-install cancels, and stronger early-tenure satisfaction. Reporting directly to the Vice President, Marketing Operations, you will own the roadmap, backlog, and cross-functional delivery across digital, telesales, retail, and partner channels. Your work will directly impact qualified traffic, quote-to-order conversion, appointment set rates, and early NPS. As aCustomer Experience Join Journey Manager, your duties and responsibilities will include: Journey Strategy & Roadmap Define the Join journey vision and north-star metrics (e.g., Sales per 100 OFS, CVR, CPGA, pre-install cancels) Build a 12-18-month roadmap across eligibility, offer clarity, checkout optimization, appointment scheduling, and sales routing Backlog Ownership & Delivery Maintain a prioritized backlog based on funnel losses (e.g., eligibility fails, checkout drop-offs, routing leakage) Lead agile ceremonies and iterative delivery with Design, Engineering, E-commerce, Sales Ops, and Care Run A/B tests, pilots, and feature flags-including AI-powered features-with clear success criteria Customer & Data Insight Use VoC/VoA, web/app analytics, session replays, IVR telemetry, and operational logs to diagnose friction Build dashboards for LQSsales, funnel drop-offs, time-to-complete, appointment set vs. kept, and cancel intent signals Partner with Data/ML to deploy propensity models and early cancel-risk detection Cross-Functional Collaboration Partner with E-commerce on experimentation, content/UX, and conversion guardrails Align with Marketing (SEO/SEM, retargeting), Sales (scripts, SPIFs), IT (catalog, payments), and Field Ops (capacity windows) Drive enablement: AI-informed scripts, seller training, knowledge articles, and compliance updates Governance & Impact Set OKRs and publish bi-weekly progress updates Tie improvements to business value (conversion, CPGA, cancels, ROAS) and validate via control/readouts Qualifications WHAT IT TAKES TO CATCH OUR EYE: 6+ years in product, CX, e-commerce, or sales journey ownership with proven funnel optimization Strong fluency in funnel analytics, experimentation, and conversational/IVR analytics; SQL/BI a plus Experience deploying AI/automation in buyer and agent workflows Proven cross-functional leadership and crisp communication skills CORE COMPETENCIES: Customer-obsessed Commercially savvy Data- & AI-informed Systems thinker Bias for action Collaborative Change leader TOOLS YOU'LL USE: GA4/Adobe Looker/Tableau Feature flags/A-B platforms CMS/PIM & offer engines Checkout & payments Agent-assist/gen-AI IVR/chat orchestration RPA/workflow automation Session replay SEO/SEM toolset 12-MONTH OUTCOME TARGETS EXAMPLES: Qualified Order Conversion:+15-25% overall; +25-40% in under-penetrated segments CPGA:-10-20% via funnel gains and channel mix Pre-Install Cancels:-20-30% through better expectation-setting, scheduling, and save-on-pending flows Appointment Set & Kept:+10-15% set; +5-10% kept via capacity alignment and reminders Early-Tenure NPS (30 days):+8-12 pts CORE KPIs: Top-of-funnel LQS Eligibility pass rate QuoteOrder CVR Checkout drop-off Payment/credit pass rate Time-to-complete % eligible calls/chats routed to sales IVR/chat containment to seller Appointment set/kept Misqualification rate Disclosure compliance Fraud/spam deflection Sales per 100 OFS Pre-install cancel rate CPGA First-30-day NPS #LI-SS1 Additional Information WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC.We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness throughphysical, emotional and financial health.Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belongingare at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us befierce advocatesfor moreaccessible,inclusiveand high-quality internet, because webelieve doing so promotesequityin the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed's Privacy Notice for California Residents Brightspeed's Privacy Notice Videos To Watch***************************

LHH is currently recruiting for a Legal Office Coordinator. Join one of Charlotte's most respected law firms, celebrated for its collaborative and supportive culture, professional growth opportunities, and commitment to work-life balance. Employees consistently praise the welcoming environment, strong mentorship, and dedication to both client service and staff well-being. As a Legal Office Coordinator, you'll be part of a team that values reliability, positivity, and a client-focused approach. Key Responsibilities Operate a multi-line phone system to receive, direct, and relay incoming, outgoing, and intra-office calls. Greet clients and visitors, ensuring proper clearance and routing in accordance with firm policies. Take and relay accurate messages; use computer systems to assist with message delivery. Notify supervisors or building security of any difficult situations as needed. Validate parking tickets using vendor-specific software. Receive deliveries and route them to the appropriate recipients. Schedule and maintain records for conference room usage. Assist other departments with basic clerical projects (e.g., stuffing envelopes, collating materials). Maintain regular, in-person attendance to support the interactive nature of the role. Perform other duties and responsibilities as assigned. Qualifications Prior experience as a legal receptionist, legal administrative, or corporate executive background is a must have. Friendly, reliable, and professional demeanor. Strong communication and organizational skills. Ability to manage multiple tasks in a fast-paced environment. Proficiency with Microsoft Office and basic office technology. Benefits of Joining This Team: Work in a highly regarded, award-winning legal environment. Enjoy a culture that values teamwork, respect, and professional development. Paid parking during the temp period. Opportunity for temp-to-hire conversion and long-term career growth. Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. RE: 3110744

ProSidian is looking for “Great People Who Lead” at all levels in the organization. Are you a talented professional ready to deliver real value to clients in a fast-paced, challenging environment? ProSidian Consulting is looking for professionals who share our commitment to integrity, quality, and value. ProSidian is a management and operations consulting firm with a reputation for its strong national practice spanning six solution areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Talent Management. We help clients improve their operations. Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through design and execution of operations core to delivering value to customers. Visit ***************** or follow the company on Twitter at ************************* for more information. Job Description ProSidian Consulting has an opportunity for a [CS-PRO2013 : Consulting Services Office Manager] located in Charlotte, NC | POSTING TYPE: THIS IS A FULL-TIME W2 HIRE. ProSidian Consulting is seeking an experienced Consulting Services Office Manager to support management and operations functions of the firm. The Consulting Services Office Managermust be a highly-motivated professional with great communication skills and understanding of office management, book keeping, and client reporting guidelines. This role is responsible for day-to-day office management, book keeping, and client reporting requirements and ensures quality in packing, shipping, distribution, and receiving processes as well as organizing key information structures. We are seeking a Consulting Services Office Manager who can hit the ground running and make a difference! As an experienced Consulting Services Office Manager with ProSidian Consulting, you will be in an invigorating and challenging environment with high standards for work quality, professionalism, and teamwork. The Consulting Services Office Manager plays an integral support role within the operations team to highlight areas of organizational improvement and implement best practice policies, procedures, and operational processes in order to meet the company's mission of providing the most responsive and best quality customer service at a competitive price. We hire only experienced professionals and foster an environment of cooperation and collaboration where everyone is at a high level. If this is you, and you meet the requirements below, we want you on our team. The work shall be performed on-site at the Charlotte office, with some travel required to the client site in the Fayetteville area and some requirement to work from the project warehouse. Background checks are required for all employees. Qualifications The successful candidate will be self-motivated and able to lead in a team environment. He/she must be able to work effectively at all levels of the organization, be results oriented, have strong analytical and decision-making abilities, and a creative problem solver. The following education and experience is required to accomplish project tasks: THE ROLE OF OFFICE MANAGER: The Office Manager is responsible for the successful management of ProSidian Consulting Office operations. In the role of Office Manager, you will manage back office operations including contract administration, insurance certification administration and miscellaneous Human Resources & Office Administration tasks. BACK OFFICE SUPPORT Perform Contract Administration: including printing, signing, scanning & tracking; Manage Certificate of Insurance requests for project starts; determine requirement, make request, log & send to customer; Support Executive team with insurance and business licence(s) renewals, banking & tax documentation requests; and miscellaneous tasks regarding ProSidian's business operations HUMAN RESOURCES Manage new employee process; Maintain and ensure that personnel records are up to date and secure (vacation/sick days, suspension notification, etc.); Research and answer any employee payroll and benefits questions; Manage Safety Training Process with Operations Managers: keep track of meetings, topics, attendees, and reporting OFFICE ADMINISTRATION Answer phones as needed; Maintain stock, order office & crew supplies as needed; Maintain filing system as needed; Maintain company files & documents; Maintain office equipment, including purchases, maintenance, & IT support coordination; Process miscellaneous operations tasks as needed DESIRED SKILLS & EXPERIENCE 3+ years of Office Management experience. Experience in the professional services industry a plus; Knowledge of basic accounting principles, including AR, AP, & General Ledger. Software experience with QuickBooks and Excel; Basic Office Management experience, including filing, inventory management, answering phones, & miscellaneous office tasks; Knowledge of office administration, including software experience with Outlook, Word, and Powerpoint; Excellent communication skills and phone customer service experience with high level professionals; Ability to multi-task and work independently in a fast-paced environment Additional Information NO RESUMES ACCEPTED AFTER 5:00 PM EST ON 6/30/2013 ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. Send your resume's, bios, and salary expectations rates, via [email protected]. BE SURE TO PLACE REFERENCE CODE: [GD-ARFP2013 : Graphic Designer ] in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED.

Job Description CPI Security, a national leader in residential and commercial security solutions, is looking for a Customer Retention Manager. Headquartered in Charlotte, North Carolina, CPI Security was founded in 1991 on an entrepreneurial spirit and a passion for helping and protecting others. What started as a company of 10 employees and 300 customers has grown into one of the nation's top 10 largest security providers with over 750 employees. Over the years, CPI has received many awards for excellence, such as twice-awarded SDM Dealer of the Year, Central Station of the Year, and the Marvel Award. The company leads the industry in alarm response times, is consistently ranked in the top 10 of electronic security businesses, and is widely known as North Carolina and South Carolina's Top 25 Best Places to Work. We are seeking a transformative and high performing Sales & Customer Retention Manager who will play a significant role managing the attrition process and help our business reach new heights. The ideal person will be a hands-on leader who will design and implement customer retention strategies and work with a team of CFL ("Customer for Life") representatives to increase loyalty, retain business and drive sales. What You'll Do: Lead a team of CFL supervisors and representatives to facilitate the operations and activities within the CFL department including managing the attrition process, overseeing progress of Company resigns and Rmoves (including internal and external sales), responding to customer questions and concerns, and educating customers on proper use and maintenance of CPI Security system. Field escalated customer issues within CFL Department and demonstrate the aptitude to diffuse difficult situations and provide resolution to the customer. Monitor calls fielded by CFL Representatives to observe employee demeanor, professionalism, courteousness, accuracy and overall conformity to company policy and procedures and provide constructive critique and coaching when needed. Develops and maintains a high-performing, fun and energetic culture through an action-oriented, desire-to-win leadership style. Responsible for KPI's including, but not limited to: Rmove conversion, Resign conversion, Attrition rate, Service Level/ Average Speed Answer, Productivity, and more. Build and maintain a high-performance team, and an engaging culture of excellence that includes, evaluating, developing, and motivating CFL representatives to achieve departmental success. Create an environment that attracts and retains top talent. This includes identifying and providing growth opportunities for high performing employees. Developing a talent strategy that attracts and retains a certain skill set needed for a high performing and evolving Sales and Customer Retention team. Refine, implement, and manage metrics, KPI's, best practices, and workflow utilizing ERP and CRM analytics to consistently measure and improve performance to meet revenue targets. Record and monitor all daily team activities in CRM for needed actions and follow ups. Continuously look for process improvement opportunities and encourage employees to contribute new ideas and solutions to problems. What We're Looking For: Must be able to effectively lead, manage and motivate others Demonstrate malleability and aptitude to learn, process and effectively implement new policies and procedures as corporate standards are modified over time Must be able to successfully communicate and train direct reports on all policies, procedures and processes required to meet or exceed departmental requirements and goals Must maintain a high level of product knowledge, including, but not limited to: current product features and specifications, current corporate promotions, pricing, and discounts Ability and willingness to perform at a high level of competency to meet or exceed departmental standards while upholding the best interests of the customer and the company Must be able to develop and sustain positive and harmonious working relationships with all customers, colleagues and direct reports Strong verbal, written, analytical and computer skills Good problem solving and decision-making abilities What We Offer: $90,000 to $120,000 annually based on experience and performance Ongoing specialized, paid training to reach your career goals Great medical, dental, vision, short- & long-term disability and life insurance options. PTO, 401(k) with company match Eligible for free monitored security system after 90 days. Education assistance - we encourage and support our employees who want to improve their skills and further their education Engaging and fun company culture that's made up of a diverse group of people On-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director

About the Role At Equitable, we help clients secure their financial well-being so they can pursue long and fulfilling lives - a mission we've honed since 1859. Equitable is looking for a high-energy, results-driven Project Manager to join our Results Delivery Office (RDO) to be responsible for the planning, execution and implementation of complex, transversal programs that support Equitable's growth and efficiency strategies. The RDO team delivers results through disciplined project and change management practices, leveraging standard project/change management methodologies and tools in alignment with best practices. Our core values are objectivity, transparency, and integrity - these values are the foundation of the team's mission to successfully and confidently deliver on critical strategic initiatives that support the company's success as a public company. What You'll Be Doing * Successfully lead large scale projects and deliver on project/business objectives. * Drive the development and maintenance of a tightly integrated project schedule across multiple workstreams. * Provide a disciplined yet flexible approach to project planning and execution, adapting to the unique needs of each project, sponsor or situation, always driving forward on the critical path. * Direct internal team members with day-to-day management of the project schedule, including project dashboards, reporting, KPIs, risk/action logs and other artifacts. * Implement rigorous risk management practices early in the process to identify potential pitfalls and develop mitigation strategies well in advance of risk realization. * Develop data-driven reporting and relevant KPIs to track/measure performance and course correct when necessary, including rigorous adherence to budget reporting. * Able to work with and influence stakeholders at all levels in the organization to successfully deliver on project commitments. The ability to develop strong relationships and influence without authority is a core capability of RDO senior team members. * Partner with key leadership team members in identifying, prioritizing and implementing transformational objectives in their business operations using operational excellence/business process techniques and resources. * Work with team members & peers to identify issues and use problem-solving skills (including root cause analysis) to resolve issues in a timely manner. Able to break down complex issues into discrete components to analyze, diagnose, assess and recommend viable solutions. * Through industry leading and research-based methodologies, provide change discipline to enable end-user adoption required to realize targeted objectives. This position offers a hybrid work schedule in our Syracuse, NY or Charlotte, NC offices, with an on-site presence of 2-3 days per week combining flexibility with team collaboration. The base salary range for this position is $100,000 - $135,000. Actual base salaries vary based on skills, experience, and geographical location. In addition to base pay, Equitable provides compensation to reward performance with base salary increases, spot bonuses, and short-term incentive compensation opportunities. Eligibility for these programs depends on level and functional area of responsibility. For eligible employees, Equitable provides a full range of benefits. This includes medical, dental, vision, a 401(k) plan, and paid time off. For detailed descriptions of these benefits, please reference the link below. Equitable Pay and Benefits: Equitable Total Rewards Program What You Will Bring Required Qualifications: * Bachelor's degree. Major in Finance, Mathematics, Operational Research and/or Business Administration is preferable. * 8 years of business experience. Knowledge of the financial services industry is desirable but not required. * 6 years of experience as a project manager leading increasingly complex programs. Preferred Qualifications: * Knowledge of the financial services industry. * Facilitation of meetings and communication of results to project team members. * Develop lasting relationships and collaborate with business partners and team members through data accuracy, transparency, and integrity without exception. * Ability to work with and influence all levels of stakeholders, from executive management to individual contributors, to drive timely decision-making. * Demonstrated knowledge of project planning and execution methodologies, including risk management and delivery excellence. * Experience building/managing complex project schedules and the ability to interpret results to drive decision-making. * Maintain process rigor, discipline and accountability while also being adaptable in using tools and methodologies in different ways. * Proven analytical problem-solving skills, including the ability to break down data/information into meaningful findings and develop recommendations that lead to informed decision-making. * Maintain highest ethical standards; demonstrate practicality, integrity and respect for others. Promotes diversity and a culture of inclusion. * Change management experience. * Positive attitude and teamwork are differentiating factors, as well promoting a strong team culture & values. * Technology: Microsoft Office (Word, Excel, PowerPoint), Visio (or equivalent process mapping software). * Experience in Microsoft Project and Azure DevOps. Skills Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives. Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Cross-functional Collaboration: Knowledge of collaborative techniques and approaches; ability to promote a culture of continuous improvement and working together across functions to solve business problems and meet business goals. About Equitable At Equitable, we're a team committed to helping our clients secure their financial well-being so that they can pursue long and fulfilling lives. We turn challenges into opportunities by thinking, working, and leading differently - where everyone is a leader. We encourage every employee to leverage their unique talents to become a force for good at Equitable and in their local communities. We are continuously investing in our people by offering growth, internal mobility, comprehensive compensation and benefits to support overall well-being, flexibility, and a culture of collaboration and teamwork. We are looking for talented, dedicated, purposeful people who want to make an impact. Join Equitable and pursue a career with purpose. Click Careers at Equitable to learn more. Equitable is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws. NOTE: Equitable participates in the E-Verify program. If reasonable accommodation is needed to participate in the job application or interview process or to perform the essential job functions of this position, please contact Human Resources at ************** or email us at *******************************.

Job Description Dental Office Manager - Charlotte, NC We are a well-established, private dental practice in Charlotte, NC with a strong reputation for quality care and a supportive, team-oriented environment. Our office is modern, well-organized, and patient-focused, with systems in place to support both our clinical and administrative teams. We value experience, leadership, and collaboration, and are seeking an Office Manager who can oversee daily operations while supporting continued growth and efficiency. Schedule (Full Time) Monday, Tuesday, Wednesday: 6:35 AM - 4:00 PM Thursday: 6:35 AM - 2:00 PM Friday: 6:35 AM - 12:00 PM Duties & Responsibilities Oversee daily administrative and operational functions of the dental office Manage schedules for multiple providers to support production, efficiency, and growth Supervise front office operations and workflows, including schedule optimization Handle billing, insurance verification, claims submission, and follow-up Manage accounts receivable and past-due balances Support HR-related responsibilities, including staff coordination and support Provide reporting and updates directly to the executive team Assist with financial and administrative planning to ensure smooth operations Maintain a professional, organized, and patient-focused front office environment Utilize Dentrix for scheduling, billing, and patient account management Requirements Minimum of 3+ years of dental office management experience Ideally currently working as an Office Manager or in a senior administrative role Strong knowledge of dental billing, insurance, and revenue cycle management Solid understanding of dental procedures, treatment plans, and scheduling Experience handling HR-related responsibilities within a dental practice Highly organized with strong multitasking, planning, and problem-solving skills Comfortable reporting directly to executive leadership Professional demeanor with strong communication and interpersonal skills Proficiency with Dentrix required Pay & Compensation $30-35 per hour, based on experience Health insurance (50% employer-paid premium) In-house dental benefits Vision insurance 401(k) Two weeks PTO Paid holidays This is an excellent opportunity for an experienced dental office manager looking to join a stable, well-organized private practice in Charlotte with long-term potential. Skills: General Practice Dentrix Benefits: Medical Dental Vision 401k PTO Compensation: $30-$35/hour

Billing Office Float Supervisor Title: Business Office Manager Regular Work Hours: Monday - Friday 7:00 AM - 4:00 PM, occasional holidays and weekends Employment Status: Non-exempt, Full-Time Hourly Please note, REACH has adopted a policy requiring all associates to be fully vaccinated against COVID-19, subject to limited exemptions based on medical conditions, sincerely held religious beliefs, or applicable state laws and regulations. Job Summary:The Charlotte Business Office Float is responsible for covering any aspect of the business office necessary. Some duties include accounts payable, answering phones, billing, chart preparation, filing, posting, collections, insurance verification, medical records, patient registration, and scheduling. This position requires exceptional customer service skills and the ability to solve problems quickly. Responsibilities: Collect and organize daily encounters Daily charge entry Research missing encounters Apply unapplied deposits to posted charges to reconcile accounts Activate and terminate insurances appropriately Reconcile charges with daily edit list Support front desk activities Support satellite office when needed Review financial order and insurance verification to assuage the need for prior authorization Obtain needed authorizations Prepare and send chart notes needed for prior authorization Confirm accuracy of CPT and ICD-10 codes in order Schedule procedures, surgeries and testing in a timely manner Communicate with patient regarding appointments and estimates Estimate patient responsibility based on insurance verification Collect estimated patient responsibility Update benefit verification as needed. Check-in patients Back-up to Front Desk Manage the outsourced insurance verification project Other duties as assigned Education & Requirements: High School diploma required Knowledge of medical terminology, and preferred patient care experience. Strong communication skills, independent worker, detailed-oriented, computer savvy High level of customer service essential Excellent communication skills, both verbal and written Organized with an ability to multi-task. Self-motivated, Ability to make independent decisions after initial training with input when needed from Supervisor. Ability to maintain calm and professional demeanor in potentially stressful situations. Willingness to perform a variety of roles due to the decreased number of employees at the worksite Employee Benefits Package: Health Insurance - Employer pays 100% of employee coverage Dental, Vision Insurance STD/LTD/Life Up to a 3% 401k Match PTO 7 Paid Holidays Leave for Parental Involvement in Schools Two Weeks Paid Parental Leave REACH Fertility PLLC is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company

Are you a dynamic, highly organized leader passionate about community health including oral health? Join our team as Dental Office Manager and take the lead in driving excellence in dental services. In this role, you'll provide administrative oversight for dental operations, ensure compliance, and champion innovation including the integration of cutting-edge digital dentistry technologies. This is not a stand-alone dental practice-our dental program is fully integrated within our community health center and offers a comprehensive range of services, including medical care, dental, behavioral health, and more! This is an exciting opportunity to be part of a growing organization committed to integrated, patient-centered care. As Dental Office Manager, you will play a key role in optimizing dental operations and collaborating across departments to deliver exceptional care to the community. Salary Range : $60,000-$70,000 Key Responsibilities: Dental Program Oversight: Provide administrative oversight and coordination of dental services in close collaboration with the dental providers; ensure compliance with regulations; oversee administrative aspects of radiology, infection control, and inventory; manage digital dentistry services including intraoral scanning, 3D printing, workflow optimization. Quality Control & Inventory: Maintain infection control and OSHA standards; oversee sterilization and equipment maintenance; manage dental supply and inventory; ensure compliance documentation and staff training. Care Coordination: Optimize patient flow and scheduling; collaborate with patient access and revenue cycle teams; improve billing processes; prior authorizations; integrate dental services across all departments to support patient-centered care. Supervision & Leadership: Provides administrative supervision for Dentists, Dental Assistants, Hygienists; conduct performance evaluations; assist with hiring and onboarding; promote organizational mission and values.

Holiday Inn Express & Suites Arpt-Belmont | 250 Beatty Dr. Belmont, NC 28012 Join Maya Hotels and Take the Next Step in Your Career! Are you a hardworking and customer-focused leader with a passion for hospitality and operational excellence? At Maya Hotels, we are seeking a Front Office Manager to oversee front desk operations, manage a high-performing team, and ensure a seamless guest experience. If you thrive in a fast-paced environment and excel at team leadership, organization, problem-solving, and enjoy working with top hospitality brands this is the opportunity for you! Why Join Maya Hotels? Maya Hotels is a leading name in the hospitality industry, dedicated to providing exceptional guest experience. We are proud to represent multiple outstanding brands including Holiday Inn Express, Candlewood Suites, Avid Hotel, Tru, Hilton Garden Inn, Hampton Inn and Aloft. Our commitment to excellence, coupled with our friendly and welcoming atmosphere, sets us apart in the market. Learn more about us at ******************* What We Offer: Medical, Dental and Vision Insurance. 100% Employer Paid Life Insurance. Voluntary Life and AD&D, STD, Accident and Critical Illness Insurance. Retirement Savings: 401K with Employer Contribution. Employee Perks: Employee Referral Program, hotel discounts, and more! Work-Life Balance: Paid Time Off (PTO). Competitive salary and performance-based bonuses. Career growth opportunities within the Maya Hotels family. A supportive and friendly work environment. The chance to work with ten well-respected hotel brands. : Essential Duties and Responsibilities: Team Development & Leadership: Supervise and train front desk staff, including receptionists, concierge, and bell staff. Set clear performance expectations, conduct regular evaluations, and provide coaching. Foster a positive, team-oriented work environment that enhances guest services. Lead by example by delivering exceptional customer service and professionalism. Guest Services & Experience: Ensure a warm and efficient check-in/check-out process for all guests. Handle guest inquiries, requests, and concerns with professionalism and efficiency. Monitor guest feedback, addressing service improvements and implementing corrective actions. Collaborate with other departments to ensure seamless communication and cooperation. Reservations & Revenue Management: Oversee reservation processes, ensuring accuracy and efficiency in bookings. Implement strategic pricing and upselling opportunities to maximize occupancy and revenue. Monitor room availability, arrivals, and departures to facilitate smooth operations. Work closely with the sales and marketing team to make guest bookings and optimize revenue. Front Office Operations & Compliance: Develop and enforce standard operating procedures for the front office team. Maintain accurate records of guest accounts, financial transactions, and room inventory. Ensure the front desk and lobby area remain clean, professional, and welcoming. Enforce hotel policies, security measures, and emergency procedures to ensure guest safety. Budgeting & Financial Management: Assist in preparing and managing the front office budget to control costs effectively. Monitor departmental expenses, optimizing resource allocation and inventory management. Analyze financial reports and implement strategies to maximize revenue and minimize expenses. Collaborate with accounting to ensure accurate billing and financial reconciliations. Education, Skills and Abilities: Education: Bachelor's degree in hospitality management or related field preferred. Experience: 2+ years of supervisory experience in front office, guest services, hospitality management or in a similar leadership role. Leadership & Communication: Strong ability to train, mentor, and manage front office staff effectively. Guest Relations: Strong ability to interact with guests, resolve complaints, and enhance guest experiences. Problem-Solving & Decision-Making: Ability to think clearly under pressure and make quick, effective decisions. Technical Proficiency: Familiarity with hotel property management systems (PMS) and reservation software. Revenue & Financial Acumen: Understanding of revenue management, budgeting, and reporting. Flexibility: Willingness to work varied schedules, including nights, weekends, and holidays. Physical Requirements: Ability to stand and walk for extended periods during shifts. Ability to lift and carry up to 25 lbs., including luggage and office supplies. Frequent bending, reaching, and handling front desk equipment and materials. Comfortable working in a high-energy, guest-facing environment. Ready to Join the Team? Apply today by submitting your resume detailing your relevant experience to show us why you're the perfect fit for Maya Hotels. We look forward to welcoming you to the Maya Hotels Family! This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any others job related duties assigned by their supervisor. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Qualified individuals with disabilities who require reasonable accommodation to perform the essential functions of the job should contact the Human Resources department.

Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve. Classic Collision offers competitive pay, benefits, and career advancement opportunities. Please come and join our team! Why Choose Classic Collision? * Paid Weekly * Continuous Training * Supportive Team Culture * Company match 401K * Medical/Dental/Vision * Paid Time Off - 6 Paid Holiday * Rewarding Work Office Manager The Collision Center Office Manager coordinates and oversees administrative duties. Ensures that the office operates efficiently and smoothly. Responsibilities * Work closely with the General Manager to create a team environment producing high-performance results. * Provides all administrative support to a collision center * Manage, train, motivate and monitor the performance of Receptionists and Customer Service Reps * Provide direct reports with clear expectations and the necessary tools, training, and information to effectively perform their jobs. * Ensure RO (repair orders) are balanced accurately, and Standard Operating Procedures (SOP) are being followed * Provide accurate HR-related administration and recordkeeping for all center associates * Maintains and keeps an open line of communication with parts vendors and parts coordinator to assist with parts returns and credits * Maintain and balance AR (accounts receivables), AP (accounts payables), and deposit procedures within company standards * Provides outstanding customer service to all internal and external customers * Prepare and complete paperwork for the final customer packet prior to vehicle delivery * Support General Manager with maintaining DRP (Direct Repair Programs) validates and reconciling final invoice * Provide post repair plan communication including all vehicle status updates * Perform other related duties as assigned Qualifications * Must be at least 18 years of age * Must have High School Diploma or GED * Associate's degree preferred or equivalent combination of education, experience, and training * Minimum 4 to 6 years of customer service experience or administrative office assistant experience * Automotive industry experience preferred Requirements * Customer-focused approach to troubleshooting, resolving problems, and ensuring repeat business * Strong analytical and problem-solving skills * Excellent written and verbal communication skills * Proficient in Microsoft Office Suite * Ability to adapt to a fast-paced environment * Working estimating knowledge, including systems preferred * Advanced knowledge of general office management. A/P, A/R, Payroll, Etc. Behaviors/Competencies Integrity-Respect, and accountability at every level and in every interaction Customer Service-Provide the highest level of customer service while building customer satisfaction and retention Innovation-Develops and displays innovative approaches and ideas to our business Teamwork-Contributes to building a positive team spirit. Supports everyone's efforts to succeed Physical & Environmental While performing the duties of this job, the employee is regularly required to use their hands and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, and arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness, and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Classic Collision is an Equal Opportunity Employer As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex, including pregnancy, sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws. Reasonable Accommodations Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need reasonable accommodation to search for a job opening or submit an online application, please e-mail ******************************* or call *************. This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. This job description is not a complete statement of all duties and responsibilities comprising the position.

Job DescriptionDescriptionIf you recognize that the ultimate objective is to protect water quality, the environment, and the communities we live in, then your goals align with ours, and we would love to speak with you. As the Charlotte Office Manager, you will be responsible for routine and advanced correspondence including letters, memoranda, and reports. This role will give you the flexibility to work independently, as you oversee the day-to-day needs of the office. We will rely on your experience and judgment to plan and accomplish goals. *Please note that you will be responsible for confidential material, and you will need to report office progress to multiple supervisors. Your Primary Responsibilities will include Prepare confidential and general correspondence to support all office operations including office and field staff Support management with business development efforts Assist with fee proposals/scope of work Assist HR Team with onboarding for new employees Coordinate with vendors for servicing office equipment Monitor, maintain, and order office supply orders and manage local petty cash account Coordinate travel arrangements for office and field staff Screen incoming phone calls Maintain the professional appearance of office Data and File management Greet clients and manage the front desk reception area Coordinate catering and/or activities for office events Support staff with maintaining certifications, licenses, and training requirements Serve as liaison between the local office and corporate departments such as accounting, human resources, information systems, marketing, facilities, and risk management What you'll need Good writing and verbal communicative skills Strong computer skills with experience in Word, Excel, Outlook, and TEAMS Knowledge of basic accounting practices Knowledge of internet research Basic knowledge of setting up computer workstations, network configurations, and miscellaneous IT support Familiarity with engineering and construction concepts, practices, and procedures is a plus Requires a high school diploma or its equivalent with at least 5 years of experience in the field or in a related area Position requires a minimum of 40 hours a week with the possibility of overtime. Valid driver's license with approved/acceptable driving history required. DRMP Offers Excellent compensation package Outstanding holiday and paid-time-off programs 401(k) Plan and Match Career Path Development Program (Management & Technical Career Tracks) Mentorship Program Tuition Reimbursement Parental Leave Competitive health and dental insurance premiums Variety of voluntary benefit options Short-Term Disability/Long-Term Disability Company-furnished life insurance Employee Assistant Program (EAP) Flexible Spending Account and More DRMP is a multi-discipline firm serving clients in the public, private and industrial sectors in the development of infrastructure for the community-at-large and has been in business since 1977. DRMP currently employs 500+ professionals in 18 office locations spread strategically across our service areas. Today, DRMP is ranked among Engineering News-Record's “Top 500 Design Firms” in the United States and has received numerous awards locally and nationally for engineering achievements. As we continue to grow, we seek to add talented and motivated engineers to work on exciting projects while maximizing their personal growth potential. DRMP is where talent and a strong work ethic are rewarded by opportunity and advancement in a company poised for unlimited growth.

Job DescriptionBenefits: Paid time off Training & development Benefits/Perks Flexible Scheduling Competitive Compensation Careers Advancement Supervises and/or performs secretarial, clerical and other office duties as required. Assignments are routine in nature and are carried out in accordance with general work instructions and established office practices, procedures and precedents. Individual is also responsible for assisting in the preparation of estimating projects, procurement of supplies and ongoing fiscal monitoring of a project. In this role, you will coordinate all administrative duties and office procedures, ensuring the workplace operates smoothly and efficiently. Your responsibilities will include scheduling meetings, paying invoices, negotiating with vendors, and maintaining office equipment. The ideal candidate is highly organized with excellent verbal and written communication skills and the ability to implement systems and procedures. Essential Duties and Responsibilities: 1. Oversees or prepares payroll for the assigned pay groups. Obtains all legally required employee documents. Completes time sheets with data from field superintendent or timekeeper. Performs data entry and checks for accuracy. Produces and distributes payroll checks. 2. Reviews vendor invoices for accuracy and matches to the purchase order submitted for authorization of purchase. Corresponds or communicates with vendors when necessary to correct or modify invoices received. Codes vendor invoices with correct general ledger codes to ensure accurate management reports. 3. Produces complete and accurate invoices to customers for work performed. Obtains all required back-up to support customer invoices. 4. Organizes and files, or oversees the filing of, invoices, checks, payroll documents, employee roster, etc., to properly maintain an orderly and accurate filing system. 5. Oversees and/or maintains and updates safety training records. Compiler and submits accident reports, insurance forms and doctors reports. Registers employees for safety training classes and drug screens. 6. Assists managers, superintendents, and warehouse supervisor in procurement of materials, supplies and equipment. 7. Under general supervision calculates the cost and determines feasibility of project based on analysis of collected data; determines competitive pricing and availability of materials; estimates the labor and equipment required to install the materials. 8. Assists in preparing detailed customer project proposals to define scope of work, communicate price and to detail general terms of the price derived in the estimate. 9. Maintains assigned project contacts to assure customer satisfaction. 10.Tracks assigned projects using various analytical tools; if necessary, recommends corrective action plan to meet project milestones and acceptable profit margins. 11.Prepares outstanding accounts receivable, contracts customers to request payment status and resolves disputes and delinquencies. Additional Duties: 1. Demonstrates effective teamwork and cooperation with all employees and customers of the Company. 2. Assists clerical staff in answering telephone calls or field radios and notifies appropriate personnel or records messages, when needed. Responds to general inquiries concerning area activities in accordance with established policies and procedures. 3. Complies and reviews annual physical inventory and various other documentation required to support the corporate financial audit. 4. Calculates cost plus billing rates; submits them to managers for review and sends to customers. 5. Prepares and submits contractor questionnaires. 6. Maintains and distributes petty cash. Qualifications 2 years experience as an Office Manager or similar position preferred 5+ years Sage Accounting Software expierence High school diploma/GED required, some college preferred Understanding of office equipment, systems, and procedures Skilled in Microsoft Office, Excel, and Outlook Excellent time management skills and ability to prioritize multiple tasks Strong problem-solving skills and attention to detail Excellent verbal and written communication skills

Job DescriptionSalary: DOE Come Join Our Team!! Now Hiring!! Full time or Part time Office Manager Behavioral Health About Us Carolina Therapeutic Services First a growing behavioral health organization dedicated to providing high-quality, person-centered care to individuals and families. Our team is committed to fostering a safe, supportive, and efficient environment that allows our clinicians to focus on delivering exceptional services. We are seeking an experienced Office Managerwho can oversee daily operations, support staff, and ensure seamless administrative workflow. Position Summary The Office Manager is responsible for managing the administrative functions of the behavioral health office, supporting staff and clients, coordinating essential operational tasks, and maintaining compliance with organizational policies and payer requirements. This individual plays a key role in client communication, scheduling, HR support and overall office organization. Key Responsibilities Administrative & Office Management Oversee daily office operations to ensure a smooth, efficient workflow across all departments. Manage front-office duties including phones, client check-ins, scheduling, and correspondence. Maintain organized filing systems for clinical documentation, HR files, and billing records. Monitor office inventory and order supplies as needed. Maintain confidentiality and adherence to HIPAA, state regulations, and agency policies. Assist leadership with staffing schedules Coordinate communication between clinical, administrative, and leadership teams. Client Support & Communication Provide excellent customer service to clients, families, and community partners. Assist with new client onboarding, intake paperwork, and insurance verification coordination. Ensure a welcoming and professional environment for all visitors. Staff Support & Coordination Assist leadership with staffing schedules Coordinate communication between clinical, administrative, and leadership teams. Operational Oversight Support implementation of policies, workflow improvements, and quality assurance processes. Assist with preparing reports, logs, audits, or documentation required by leadership or MCOs. Ensure the office environment meets safety, compliance, and organizational standards. Qualifications High school diploma required; associate or bachelors degree preferred. Minimum 2 years of office management or administrative experience (behavioral health or medical preferred). Strong organizational, multitasking, and communication skills. Experience with EHR systems, scheduling software, and Microsoft Office Suite. Knowledge of behavioral health documentation, billing, or authorizations is a plus. Ability to maintain professionalism, confidentiality, and teamwork in a fast-paced environment. Benefits Competitive pay Supportive team culture Opportunities for professional growth Hybrid flexibility where appropriate

ROOF ABOVE Roof Above is NC's most comprehensive homeless service provider. Our mission is to unite our community to end homelessness, one life at a time. Focusing on individuals experiencing homelessness, Roof Above offers everything from street outreach to shelter to Rapid Rehousing to Permanent Supportive Housing. Roof Above's services and programs reach over 1,300 individuals every day across nine campuses in Charlotte. Roof Above was born through the merger of Urban Ministry Center and Men's Shelter of Charlotte in 2019. POSITION SUMMARY The Roof Above staff is appreciative, helpful, and team oriented. We treat everyone with respect, knowing that we will achieve more working together than alone. Roof Above's Scattered Site Housing Programs provide permanent supportive housing to homeless men and women who have experienced chronic homelessness as well as rapid rehousing to those who have been sheltered or who have lived outside in our community. This program currently provides support for more than 300 individuals living in apartments in the community. Tenants are housed using various housing vouchers and funding sources. The staff of 39 includes case managers, a housing specialist, a tenant services coordinator, two nurses, and management. Case managers and nurses are frequently working outside of the office visiting tenants and taking them to appointments. The Office Manager will play a key role in ensuring the effective operations of this growing program. The person most suited for this role would be comfortable with a changing environment. The individual in this position needs to be a self-starter who can work with management to design and implement an effective organizational system for the office. This person works closely with Roof Above's finance team and provides grant management support as well as assistance with staff or program participant needs. ESSENTIAL FUNCTIONS Communicates about our program and mission to visitors and donors. Assists with tenant events and other needs such as vaccine clinics and holidays socials. Request background checks for new tenants. Maintains a master list with current tenant names and addresses. Reviews bills and communicates with staff to ensure accuracy. Submits all check requests to finance as well as invoice payments. Utilizes accounting system to process rental and other payments. Sends monthly invoices to case managers and payees and responds to invoice questions from tenants and staff. Maintains spreadsheet of tenant monies owed with VP of Scattered Site and assists with tenant payment plans or collection letters. Works with program directors and other staff to update monthly rent rolls, checking for accuracy and changes and submitting to finance when completed. Reconciles Inlivian payments to ensure that RA has been paid in full. Assist with grant management including file/document accuracy (i.e. updated incomes, leases and other required information), monthly billing and tracking payments. Assist staff with technology support, including working with staff to increase efficiency in file organization and storage; work on technology updates (Sharepoint, One Drive, misc.) Administrative support for Rapid Rehousing and Permanent Supportive Housing programs. Manages vehicle fleet for all Roof Above programs. Attends regularly scheduled fleet meetings. Requests monthly bus passes orders for Roof Above programs. Attend HMIS Administrator's meeting and keep relevant staff informed as to changes and updates. Run monthly APRs and ROI reports for all programs and inform staff know about needed updates. Assist directors with running HMIS reports and data correction for required quarterly reporting. Randomly monitor HMIS files to check for timeliness and provide to directors for follow up with staff. Other duties as assigned. Qualifications EDUCATION, EXPERIENCE AND SKILLS REQUIRED Knowledge of office administration Ability to use a range of office software, including email, spreadsheets and databases (experience with Financial Edge a plus) Able to produce business correspondence, proofread for grammar, spelling and punctuation with a high degree of accuracy. Ability to maintain a high level of accuracy in preparing and entering data. Excellent interpersonal skills. Ability to set good boundaries. Analytical and problem-solving skills. Decision-making skills. Attention to detail and high level of accuracy. Effective organizational skills. Ability to juggle multiple tasks and deadlines. PROGRAM OVERVIEW WORKING ENVIRONMENT Work is completed in the office 90% of the time. Travel to other sites is needed occasionally such as to pick up or deliver bus passes, pick up checks, deliver rental payments or to attend meetings. OUR VALUES: Heart for the Work We choose this work and embrace this place. We practice radical compassion. We each do our unique part to end homelessness. Solution-Oriented Grounding ourselves in what we know, we imagine what is possible. We are intentional about getting the right people involved and we move towards effective action. We are exhaustive in our search for solutions. Bring Our Best We practice self-care, self-awareness, and safety. We recognize what we need to let go of to move forward. We exercise diligence and grit. Value Others We honor the profound worth of each life and our work reflects it. We meet people where they are and approach others with genuine curiosity. We know we can't do it alone. We are stronger and smarter together. Roof Above is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

About us: As Seen on Oprah, ABC's Shark Tank, HGTV's HouseHunters and more... COMPANY MISSION: Is to Move the World! To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service). Our Core Values are 1) Building Leaders, 2) Always Branding, 3) Listen, Fullfill & Delight and 4) Create a Fun Enthusiastic Team Environment and we only hire team members who live these core values every day. College Hunks Hauling Junk and Moving - Charlotte,NC is hiring a dynamic office manager, office administrator/operations assistant to assume the role of growing a small business through various functions including but not limited to: HR, Administrative tasks, Operations, Customer Service, Scheduling, Sales, Marketing and Community Involvement. About you: Are you outgoing, energetic and full of life, and enthusiasm? Then we want to talk to you. A successful candidate will be a dynamic customer service oriented professional with a passion for client service, "wowing" the customer, and take pride in solving problems for clients as well as growing a business within the community. You are energetic, driven, growth minded and understand that A Players in the workforce can accomplish the job of two. You are passionate about being part of an organization, independent, and take pride in solving problems and creating solutions, while building systems to get the job done. You excel in multi-tasking, Microsoft office products, leadership, customer service, logistics and thrive on challenge. You have BIG goals, and want to grow with a company. Please include a cover letter with a brief description of who you are, what our core values mean to you, and why you would be an asset to our organization. Competitive salary plus opportunity for bonuses, community involvement, and marketing. Future opportunity such as base salary increases, company paid fuel, and company paid vehicle, profit sharing. View a few YouTube videos to learn about us: ******************************************* ******************************************* Compensation: $10-$15 per hour Employment Opportunities With College HUNKS As Seen on ABC's Shark Tank, HGTV's House Hunters, Blue Collar Millionaires and more... With 90 franchise locations across the U.S., College Hunks Hauling Junk and Moving is the largest and fastest growing junk removal and moving franchise opportunity. In 2015 CHHJM was named one of the fastest growing companies College Hunks World Headquarters is located in Tampa, FL. CHHJM Headquarters operations provides franchise support to their franchise owners across the country and operates a World Class Sales and Loyalty Center. Recognized as one of the Top Places to Work, and known for its unique and fun company culture, CHHJM is an ideal place to flourish and grow as a professional. COMPANY MISSION: To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service). Charlotte Hunks LLC is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.

We are looking for someone to join the Keffer team in our accounting offices. Perform accounting functions as described below Qualifications Education High School graduate Other Ability to read and comprehend instructions and information. Professional personal appearance. Excellent communication skills. Ability to meet company's production and quality standards. Customer service skills * Excellent attention to detail * Works well in a team environment * Able to work with a diverse group of people Physical RequirementsSurroundings spend time indoors in air-conditioned areas. Sitting on a regular basis for prolonged periods Standing on a regular basis Walking on a regular basis Bending, twisting and/or stooping on a regular basis Kneeling and/or Squatting infrequently Lifting 10 lbs to 50 lbs infrequently Reaching and/or lifting overhead infrequently Climbing stairs Repetitive hand/finger movement on a regular basis for prolonged periods Grasping/grabbing with hands on a regular basis Pushing and Pulling infrequently Expectations General Expectations Determine management and quality requirements by asking questions and listening. Attend company meetings as required. Maintain a follow-up system that encourages follow through with assigned projects. Work evening, weekend and holiday work hours as required. Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals. Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state and local requirements which govern the company's business. Follow lawful directions from supervisors. Understand and follow work rules and procedures. Participate in performance management. Interact well with others and be a positive influence on employee morale. Uphold the company's non-disclosure and confidentiality policies and agreements. Ability to cross train on all aspects of the accounting office. Job-Specific Expectations Perform accounting functions by performing the following duties and responsibilities. The three main areas of the accounting office are Accounts Payable/Receivable, Title Desk and Billing Desk and tasks may cross over and vary as needed Assist accounting office Data-entry Other duties as assigned The above noted is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the employee a general sense of the responsibilities and expectations of this position. The College reserves the right to modify this job description at any time with or without notice.

Job DescriptionSalary: ** This position will primarily be responsible for verifying insurance benefits for audiology, surgery and diagnostic services recommended by the practice physicians. The position will call insurance companies for benefits, eligibility as well as authorizations. Candidate will also be cross trained into the Front End verification, and the surgery data entry role within the department for coverage purposes. Individual must be organized and be able to manage demanding workload with accuracy. Candidate must be able to work independently, and as part of the team. This position is onsite and not available for remote work. RESPONSIBILITIES: Verify policy benefits for all patients with insurance for all locations Work and resolve any outstanding issues with policy benefits verification Pull allergy, audiology, diagnostic, and surgery recommendations from prior day Check schedule dates for all recommendations, enter into queue Pull patients and verify insurance and start or obtain authorizations as needed Review medical polices/restrictions Keep updates on patient authorizations and work appeals as needed Contact patient with any financial responsibility, scan paperwork and finalize notes KNOWLEDGE, SKILLS, ABILITIES: Ability to be self-motivated and organized to manage own workload with accuracy. Ability to work independently and as a Team Player. Ability to communicate effectively on the telephone with good customer service. Ability to relate to persons with diverse educational, socioeconomic, and ethnic backgrounds. Ability to exercise good judgement to handle calls appropriately. Working knowledge of medical terminology, ICD 10, CPT codes, benefits, and prior authorizations. Ability to work under pressure, meet deadlines and manage several tasks simultaneously. Ability to maintain professional behavior and promote a positive image of the practice. Must demonstrate consistent professional conduct and meticulous attention to detail. Critical thinking skills and a positive attitude essential. Knowledge of insurance guidelines including HMO/PPO, Medicare, Medicaid, and other payer requirements. Ability to handle conflict in a reasonable fashion. Ability to handle confidential and sensitive information. PHYSICAL ENVIRONMENT/REQUIREMENTS: Normal working hours are 8:00 AM to 5:00 PM Monday through Friday; some incidences of work beyond the normal business hours should be expected based on patient demand. Professional medical office setting without significant variation in temperature or lightning. Performance of basic physical functions of finger dexterity, grasping, clearly understood speaking, hearing, sight (far and near to include data, figures, and computer equipment), and repetitive motion. Performance of primarily sedentary work, sitting for extensive periods of time; occasional lifting or moving of object weighing up to 20 pounds. EDUCATION/EXPERIENCE: Graduation from High School or Equivalency. Customer service experience preferred. Diagnostic/Surgical benefits experience with knowledge of insurance. A minimum of 6 months of experience in a medical billing office setting performing all aspects of Insurance Verification to include general benefits information, i.e.., coins/deductible, out of pocket.

ESSENTIAL FUNCTIONS: Effectively coaches, reviews, trains and supervises assigned employees, makes effective suggestions and recommendations that are given particular weight regarding the employment status of assigned employees. Efficiently resolves complex and non-routine processing problems requiring policy interpretation with minimum guidance from supervisor. Develops and maintains various procedural manuals; updates and creates new manuals as procedures and policies are changed and developed. Conducts and/or participates in special studies and projects as assigned; researches and analyzes information; prepares statistical and narrative reports and documents as needed. Professionally serves as liaison between assigned staff, other departments, physicians, and senior management regarding departmental needs, concerns, and disputes. Able to prioritize departmental needs and effectively manage resources, including time and staff. Perform periodical educational and performance reviews of staffing, while providing necessary guidance to improve departmental functionalities. Routinely evaluates and monitors staff's productivity; while providing them with constructive feedback to prevent inaccuracies, delays, and denials. Provides staff with daily, weekly, and monthly goals and benchmarks by utilizing financial projections and system data. Effectively prioritizes daily workloads and manages resources; including time and staff; as well as performing duties of subordinates as needed. Coordinates the denial and appeals process as related to pre-certification inaccuracies created by assigned staff. Accurately resolves pre-certification conflicts by identifying the problem source, analyzing issues; confer with physicians, nursing, and other staff to ensure that authorization is obtained. Illustrate strong people/interpersonal skills with the ability to communicate with all levels of professions. Monitors all inpatient and observation stays to ensure that clinical data has been submitted to that the appropriate payer and that the authorization has been approved. Promotes and helps to establish a positive and healthy work environment by exemplifying the organization's core values. Regularly reports to work on time and has minimum tardies or occurrences. Other duties as assigned Qualifications Minimum Job Qualifications: Education: High School Diploma or equivalent required. Two-year college degree in Business Administration, Finance, or Healthcare Management preferred. Other Skills: Prior supervisory experience desired. Three years of hospital registration, insurance claims filing, or patient billing experience required. General working knowledge of Microsoft Office Products; specifically, Word, Excel, and PowerPoint required. Strong leadership and communication skills required. Expected Hours of Work: M - F (Saturdays as needed) Personal Protective Equipment: Must be able and willing to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. Supervisory Responsibility: Yes - multiple direct reports - 3 offices (RDC Main, Faith, Allergy) Travel: Yes (to other offices as needed)