Office Manager
Office manager job in Charlotte, NC
The Office Manager assists with the management of daily logistics and activities, administrative tasks, and social media/marketing management. The Office Manager's responsibilities include assisting with human resource operations, organizing company events, maintaining facilities, and ensuring successful day to day operations of the business.
Job Responsibilities:
Perform administrative tasks, such as making travel arrangements, answering phones, scheduling meetings, etc.
Manage office supplies and the maintenance of office equipment.
Resolve problems in operational processes in a timely manner.
Manage internal and external business partnerships.
Plan and organize events and engagement activities.
Prepare and maintain operations documents and reports.
Create job postings and send recruitment emails.
Manage candidate interviews, schedule with HR.
Maintain social media and professional networks for operations.
Create, manage, and post regular content and messaging for social media channels.
Qualifications And Skills
High school diploma/GED or equivalent; Bachelor's degree, preferred.
Experience in office management or an administrative role.
Previous social media/marketing experience, highly preferred.
Excellent organizational, prioritization, and time management skills.
Proficiency in Microsoft Office.
This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
About Us:
CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.
A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! ********************************************************
California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California consumers.
CrossCountry Mortgage, LLC. (NMLS3029) is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, religion, creed, color, orientation, gender, age, national origin, veteran status, disability status, marital status, sexual orientation, gender identity, or gender expression, or any other protected status in accordance with all applicable federal, state and local laws. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. Employment is contingent upon successful completion of a background investigation. CrossCountry Mortgage, LLC. is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************
Business Manager
Office manager job in Mooresville, NC
Business Manager - Build a Branch. Lead a Team. Create Opportunity.
Who We Are
At Ånin Staffing, we don't just fill jobs - we create opportunity and empower people. As a Best Places to Work company, we invest in your success with industry-leading benefits, development programs, and a culture that values innovation and collaboration.
About the Role
We're looking for a dynamic and driven Business Manager to launch and grow one of our branch locations! In this high-impact role, you'll take the lead on sales, operations, and team development - building a thriving business from the ground up.
You'll be the face of Ånin in your market, driving growth, developing talent, and directly impacting lives in your community.
What You'll Do
Lead and manage all day-to-day branch operations with a focus on performance and service excellence
Drive business growth through sales, networking, and local market engagement
Build, coach, and develop a high-performing internal team
Cultivate strong client partnerships and deliver tailored staffing solutions
Support job seekers through onboarding, orientation, and job placement
Ensure compliance with company policies, employment regulations, and safety standards
Strategically grow your branch using Ånin's Branch Maturity Cycle
Ideal Candidate
2+ years of leadership or management experience
Background in staffing, sales, or business development preferred
Proven ability to lead teams and deliver measurable results
Strong communication, organizational, and problem-solving skills
Bachelor's degree in Business or related field preferred
Entrepreneurial spirit with a passion for people and performance
Why Join Us?
At Ånin Staffing, we empower our employees through our Employee Stock Ownership Plan (ESOP), ensuring you share in our success. Our benefits include:
Competitive commission structure & bonuses
401(k) with 3% match
Medical, dental, and vision insurance
Paid vacation & holidays
Free counseling and legal services
Tuition reimbursement, and more!
If you're ready to take the next step in your career and create opportunities, apply today to be a part of The Ånin Group!
Manager, Assurance - Insurance
Office manager job in Charlotte, NC
Description & Requirements The Assurance team delivers independent, objective services that bring transparency and confidence to financial reporting. With deep industry knowledge and a proactive, communicative approach, we help clients navigate complex reporting requirements.
What You Will Do:
* Manage the planning and execution of audit engagements, ensuring effective coordination of fieldwork, timely completion of procedures, and adherence to professional standards and client expectations
* Demonstrate a strong understanding of Generally Accepted Accounting Principles (GAAP) to ensure accurate financial reporting, compliance with regulatory standards, and the identification of discrepancies or risks
* Conduct in-depth research on complex accounting and audit matters, apply insights to client engagements, and communicate findings clearly through well-structured written reports
* Review audit workpapers to ensure accuracy, completeness, and compliance with professional standards and firm policies
* Engage proactively with senior client stakeholders to identify audit risks, offer insights, and implement practical solutions
* Drive client service excellence by setting high standards for responsiveness and quality, fostering long-term relationships as a trusted advisor and strategic partner in client success
* Support client growth and retention through strategic planning and business development
* Mentor and manage assurance professionals, providing coaching, performance feedback, and career development support to build a high-performing, collaborative team.
* Manage resources, budgets, and project workflows to resolve scheduling conflicts and ensure the timely, cost-effective delivery of client engagements
* Maintain technical expertise through ongoing Continuing Professional Education (CPE), ensuring compliance and staying ahead of industry trends and regulatory changes
* Represent the firm at industry events and networking forums, enhancing brand visibility and cultivating new business opportunities
Minimum Qualifications:
* Bachelor's Degree in Accounting or related field
* 5+ years of relevant audit experience
* Current and valid CPA (Certified Public Accountant) license
* Proficiency in Microsoft Office Suite
* Flexibility to travel for client engagements and internal meetings. Travel may include overnight stays.
Preferred Qualifications:
* Master's Degree in related field
* Experience with Caseware software for financial reporting and audit documentation
#LI-CLTSP, #LI-CLTU
#LI-LS1
Consulting Services Office Manager
Office manager job in Charlotte, NC
ProSidian is looking for āGreat People Who Leadā at all levels in the organization. Are you a talented professional ready to deliver real value to clients in a fast-paced, challenging environment? ProSidian Consulting is looking for professionals who share our commitment to integrity, quality, and value.
ProSidian is a management and operations consulting firm with a reputation for its strong national practice spanning six solution areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Talent Management. We help clients improve their operations.
Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through design and execution of operations core to delivering value to customers. Visit ***************** or follow the company on Twitter at ************************* for more information.
Job Description
ProSidian Consulting has an opportunity for a [CS-PRO2013 : Consulting Services Office Manager] located in Charlotte, NC | POSTING TYPE: THIS IS A FULL-TIME W2 HIRE.
ProSidian Consulting is seeking an experienced Consulting Services Office Manager to support management and operations functions of the firm. The Consulting Services Office Managermust be a highly-motivated professional with great communication skills and understanding of office management, book keeping, and client reporting guidelines. This role is responsible for day-to-day office management, book keeping, and client reporting requirements and ensures quality in packing, shipping, distribution, and receiving processes as well as organizing key information structures.
We are seeking a Consulting Services Office Manager who can hit the ground running and make a difference! As an experienced Consulting Services Office Manager with ProSidian Consulting, you will be in an invigorating and challenging environment with high standards for work quality, professionalism, and teamwork.
The Consulting Services Office Manager plays an integral support role within the operations team to highlight areas of organizational improvement and implement best practice policies, procedures, and operational processes in order to meet the company's mission of providing the most responsive and best quality customer service at a competitive price.
We hire only experienced professionals and foster an environment of cooperation and collaboration where everyone is at a high level. If this is you, and you meet the requirements below, we want you on our team. The work shall be performed on-site at the Charlotte office, with some travel required to the client site in the Fayetteville area and some requirement to work from the project warehouse. Background checks are required for all employees.
Qualifications
The successful candidate will be self-motivated and able to lead in a team environment. He/she must be able to work effectively at all levels of the organization, be results oriented, have strong analytical and decision-making abilities, and a creative problem solver.
The following education and experience is required to accomplish project tasks:
THE ROLE OF OFFICE MANAGER: The Office Manager is responsible for the successful management of ProSidian Consulting Office operations. In the role of Office Manager, you will manage back office operations including contract administration, insurance certification administration and miscellaneous Human Resources & Office Administration tasks.
BACK OFFICE SUPPORT
Perform Contract Administration: including printing, signing, scanning & tracking;
Manage Certificate of Insurance requests for project starts; determine requirement, make request, log & send to customer;
Support Executive team with insurance and business licence(s) renewals, banking & tax documentation requests; and miscellaneous tasks regarding ProSidian's business operations
HUMAN RESOURCES
Manage new employee process;
Maintain and ensure that personnel records are up to date and secure (vacation/sick days, suspension notification, etc.);
Research and answer any employee payroll and benefits questions;
Manage Safety Training Process with Operations Managers: keep track of meetings, topics, attendees, and reporting
OFFICE ADMINISTRATION
Answer phones as needed;
Maintain stock, order office & crew supplies as needed;
Maintain filing system as needed;
Maintain company files & documents;
Maintain office equipment, including purchases, maintenance, & IT support coordination;
Process miscellaneous operations tasks as needed
DESIRED SKILLS & EXPERIENCE
3+ years of Office Management experience. Experience in the professional services industry a plus;
Knowledge of basic accounting principles, including AR, AP, & General Ledger.
Software experience with QuickBooks and Excel;
Basic Office Management experience, including filing, inventory management, answering phones, & miscellaneous office tasks;
Knowledge of office administration, including software experience with Outlook, Word, and Powerpoint;
Excellent communication skills and phone customer service experience with high level professionals;
Ability to multi-task and work independently in a fast-paced environment
Additional Information
NO RESUMES ACCEPTED AFTER 5:00 PM EST ON 6/30/2013
ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.
All your information will be kept confidential according to EEO guidelines.
Send your resume's, bios, and salary expectations rates, via [email protected]. BE SURE TO PLACE REFERENCE CODE: [GD-ARFP2013 : Graphic Designer ] in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED.
Customer Retention Manager
Office manager job in Charlotte, NC
Job Description
CPI Security, a national leader in residential and commercial security solutions, is looking for a Customer Retention Manager. Headquartered in Charlotte, North Carolina, CPI Security was founded in 1991 on an entrepreneurial spirit and a passion for helping and protecting others. What started as a company of 10 employees and 300 customers has grown into one of the nation's top 10 largest security providers with over 750 employees. Over the years, CPI has received many awards for excellence, such as twice-awarded SDM Dealer of the Year, Central Station of the Year, and the Marvel Award. The company leads the industry in alarm response times, is consistently ranked in the top 10 of electronic security businesses, and is widely known as North Carolina and South Carolina's Top 25 Best Places to Work.
We are seeking a transformative and high performing Sales & Customer Retention Manager who will play a significant role managing the attrition process and help our business reach new heights. The ideal person will be a hands-on leader who will design and implement customer retention strategies and work with a team of CFL ("Customer for Life") representatives to increase loyalty, retain business and drive sales.
What You'll Do:
Lead a team of CFL supervisors and representatives to facilitate the operations and activities within the CFL department including managing the attrition process, overseeing progress of Company resigns and Rmoves (including internal and external sales), responding to customer questions and concerns, and educating customers on proper use and maintenance of CPI Security system.
Field escalated customer issues within CFL Department and demonstrate the aptitude to diffuse difficult situations and provide resolution to the customer.
Monitor calls fielded by CFL Representatives to observe employee demeanor, professionalism, courteousness, accuracy and overall conformity to company policy and procedures and provide constructive critique and coaching when needed.
Develops and maintains a high-performing, fun and energetic culture through an action-oriented, desire-to-win leadership style.
Responsible for KPI's including, but not limited to: Rmove conversion, Resign conversion, Attrition rate, Service Level/ Average Speed Answer, Productivity, and more.
Build and maintain a high-performance team, and an engaging culture of excellence that includes, evaluating, developing, and motivating CFL representatives to achieve departmental success.
Create an environment that attracts and retains top talent. This includes identifying and providing growth opportunities for high performing employees.
Developing a talent strategy that attracts and retains a certain skill set needed for a high performing and evolving Sales and Customer Retention team.
Refine, implement, and manage metrics, KPI's, best practices, and workflow utilizing ERP and CRM analytics to consistently measure and improve performance to meet revenue targets.
Record and monitor all daily team activities in CRM for needed actions and follow ups.
Continuously look for process improvement opportunities and encourage employees to contribute new ideas and solutions to problems.
What We're Looking For:
Must be able to effectively lead, manage and motivate others
Demonstrate malleability and aptitude to learn, process and effectively implement new policies and procedures as corporate standards are modified over time
Must be able to successfully communicate and train direct reports on all policies, procedures and processes required to meet or exceed departmental requirements and goals
Must maintain a high level of product knowledge, including, but not limited to: current product features and specifications, current corporate promotions, pricing, and discounts
Ability and willingness to perform at a high level of competency to meet or exceed departmental standards while upholding the best interests of the customer and the company
Must be able to develop and sustain positive and harmonious working relationships with all customers, colleagues and direct reports
Strong verbal, written, analytical and computer skills
Good problem solving and decision-making abilities
What We Offer:
$90,000 to $120,000 annually based on experience and performance
Ongoing specialized, paid training to reach your career goals
Great medical, dental, vision, short- & long-term disability and life insurance options. PTO, 401(k) with company match
Eligible for free monitored security system after 90 days.
Education assistance - we encourage and support our employees who want to improve their skills and further their education
Engaging and fun company culture that's made up of a diverse group of people
On-site cafƩ, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director
Office Manager
Office manager job in Charlotte, NC
Benefits:
Bonus based on performance
Company parties
Competitive salary
Opportunity for advancement
Paid time off
At Handyman Connection, our Office Manager is the backbone of our business operations. You'll oversee customer service, office efficiency, scheduling, revenue tracking, and vendor relationships to ensure the business runs smoothly and profitably.
You'll lead the office team, support the franchise owner, and step in when needed to keep things moving forward. This is a role for someone who is organized, proactive, sales-minded, and great at managing people, customers, and processes.
We take pride in Delivering on Our Commitments, Respecting the Connections, Taking Pride in Our Work, and Practicing Continuous Improvement. If you're a natural leader who thrives in a fast-paced environment and enjoys keeping business operations running efficiently, this role is for you!
Why Join Handyman Connection?
Be a Key Leader in a Growing Business - Your role keeps everything running smoothly while allowing the franchise owner to focus on big-picture growth.
Competitive Pay + Performance Bonuses - Earn a competitive salary, plus incentives based on revenue goals and business success.
Oversee & Develop the Office Team - Lead CSRs and administrative staff, ensuring they perform at their best.
Play a Direct Role in Revenue & Profitability - Work with CSRs, marketing partners, and vendors to drive customer bookings, job scheduling, and operational efficiency.
Build Strong Business Relationships - Establish and manage vendor partnerships, marketing collaborations, and community relationships to enhance brand visibility.
Work Closely with the Franchise Owner - Step in when needed to ensure continuity in leadership and support high-level business strategies.
Use Smart Technology for Efficiency - Utilize advanced scheduling, reporting, and customer management systems to track and manage daily operations.
What You'll Do as an Office Manager:
Lead & Oversee Office Operations - Manage CSRs and administrative processes, ensuring smooth daily workflow.
Track & Optimize Business Revenue - Monitor sales goals, job completion rates, and operational profitability, working closely with the owner to improve efficiency.
Oversee Customer Service & Scheduling - Ensure customer calls, job scheduling, and service requests are handled promptly and professionally.
Drive Sales & Customer Retention - Work with CSRs to follow up on estimates, book jobs, and maintain strong customer relationships.
Build & Manage Vendor & Marketing Relationships - Partner with local suppliers, marketing agencies, referral networks, and business partners to drive new business.
Step in for the Franchise Owner When Needed - Handle operational leadership, decision-making, and problem-solving when the owner is away.
Ensure Data Accuracy & Reporting - Maintain clean, organized job data, scheduling logs, customer records, and financial tracking reports.
Manage daily financial tasks - including processing invoices, payments, accounts receivable, payroll etc.
Train & Develop the Office Team - Mentor CSRs, ensuring they follow company processes, provide excellent service, and hit performance goals.
Monitor Customer Feedback & Performance Metrics - Keep track of Net Promoter Scores (NPS), customer reviews, and sales performance to improve operations.
Stay on Top of Operational Best Practices - Ensure the office runs efficiently, minimizing waste and maximizing productivity.
What we are looking for:
Exceptional organization skills - You have the ability to create and maintain a structured environment
Leadership Experience - You've managed teams and operations with confidence.
Business Mindset - You understand how service, sales, and systems drive profit.
Customer-Focused - You care about quality service and smooth operations.
Analytical Thinking - You use data to solve problems and make smart decisions.
Strong Communication - You handle conflict, coach your team, and build trust with clients.
Tech Proficiency - Familiar with Outlook, Excel, Word, and CRMs (training available).
Self-Starter - You take initiative and act without needing oversight.
Bonus Points for: Industry Experience in home services, construction, remodeling, or trades. Also, Quick Books Online experience/proficiency (minimum 2 years)
Apply Today!
We'd love to hear how you can help lead Handyman Connection to success!
Handyman Connection is an equal opportunity employer committed to building a strong, professional, and customer-driven team.
Compensation: $48,000.00 - $60,000.00 per year
Your locally owned Handyman Connection franchise contracts with talented craftsmen like you to deliver quality workmanship and professional service for our customers.
If you're interested in:
high earnings potential
a flexible schedule that you control
using your skills to help improve other's lives
Handyman Connection might be a great fit for you.
Homeowners across North America have been calling on Handyman Connection for our professional craftsmanship and great customer experience since 1991. Each Handyman Connection franchise is locally owned and operated, backed by the company that helped launch the industry.
Auto-ApplyBilling Office Float
Office manager job in Charlotte, NC
Billing Office Float Supervisor Title: Business Office Manager Regular Work Hours: Monday - Friday 7:00 AM - 4:00 PM, occasional holidays and weekends Employment Status: Non-exempt, Full-Time Hourly
Please note, REACH has adopted a policy requiring all associates to be fully vaccinated against COVID-19, subject to limited exemptions based on medical conditions, sincerely held religious beliefs, or applicable state laws and regulations.
Job Summary:The Charlotte Business Office Float is responsible for covering any aspect of the business office necessary. Some duties include accounts payable, answering phones, billing, chart preparation, filing, posting, collections, insurance verification, medical records, patient registration, and scheduling. This position requires exceptional customer service skills and the ability to solve problems quickly.
Responsibilities:
Collect and organize daily encounters
Daily charge entry
Research missing encounters
Apply unapplied deposits to posted charges to reconcile accounts
Activate and terminate insurances appropriately
Reconcile charges with daily edit list
Support front desk activities
Support satellite office when needed
Review financial order and insurance verification to assuage the need for prior authorization
Obtain needed authorizations
Prepare and send chart notes needed for prior authorization
Confirm accuracy of CPT and ICD-10 codes in order
Schedule procedures, surgeries and testing in a timely manner
Communicate with patient regarding appointments and estimates
Estimate patient responsibility based on insurance verification
Collect estimated patient responsibility
Update benefit verification as needed.
Check-in patients
Back-up to Front Desk
Manage the outsourced insurance verification project
Other duties as assigned
Education & Requirements:
High School diploma required
Knowledge of medical terminology, and preferred patient care experience.
Strong communication skills, independent worker, detailed-oriented, computer savvy
High level of customer service essential
Excellent communication skills, both verbal and written
Organized with an ability to multi-task.
Self-motivated, Ability to make independent decisions after initial training with input when needed from Supervisor.
Ability to maintain calm and professional demeanor in potentially stressful situations.
Willingness to perform a variety of roles due to the decreased number of employees at the worksite
Employee Benefits Package:
Health Insurance - Employer pays 100% of employee coverage
Dental, Vision Insurance
STD/LTD/Life
Up to a 3% 401k Match
PTO
7 Paid Holidays
Leave for Parental Involvement in Schools
Two Weeks Paid Parental Leave
REACH Fertility PLLC is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
Front Office Manager
Office manager job in Belmont, NC
Holiday Inn Express & Suites Arpt-Belmont | 250 Beatty Dr. Belmont, NC 28012
Join Maya Hotels and Take the Next Step in Your Career!
Are you a hardworking and customer-focused leader with a passion for hospitality and operational excellence? At Maya Hotels , we are seeking a Front Office Manager to oversee front desk operations, manage a high-performing team, and ensure a seamless guest experience. If you thrive in a fast-paced environment and excel at team leadership, organization, problem-solving, and enjoy working with top hospitality brands this is the opportunity for you!
Why Join Maya Hotels?
Maya Hotels is a leading name in the hospitality industry, dedicated to providing exceptional guest experience. We are proud to represent multiple outstanding brands including Holiday Inn Express, Candlewood Suites, Avid Hotel, Tru, Hilton Garden Inn, Hampton Inn and Aloft. Our commitment to excellence, coupled with our friendly and welcoming atmosphere, sets us apart in the market.
Learn more about us at *******************
What We Offer:
Medical, Dental and Vision Insurance.
100% Employer Paid Life Insurance.
Voluntary Life and AD&D, STD, Accident and Critical Illness Insurance.
Retirement Savings: 401K with Employer Contribution.
Employee Perks: Employee Referral Program, hotel discounts, and more!
Work-Life Balance: Paid Time Off (PTO).
Competitive salary and performance-based bonuses.
Career growth opportunities within the Maya Hotels family.
A supportive and friendly work environment.
The chance to work with ten well-respected hotel brands.
:
Essential Duties and Responsibilities:
Team Development & Leadership:
Supervise and train front desk staff, including receptionists, concierge, and bell staff.
Set clear performance expectations, conduct regular evaluations, and provide coaching.
Foster a positive, team-oriented work environment that enhances guest services.
Lead by example by delivering exceptional customer service and professionalism.
Guest Services & Experience:
Ensure a warm and efficient check-in/check-out process for all guests.
Handle guest inquiries, requests, and concerns with professionalism and efficiency.
Monitor guest feedback, addressing service improvements and implementing corrective actions.
Collaborate with other departments to ensure seamless communication and cooperation.
Reservations & Revenue Management:
Oversee reservation processes, ensuring accuracy and efficiency in bookings.
Implement strategic pricing and upselling opportunities to maximize occupancy and revenue.
Monitor room availability, arrivals, and departures to facilitate smooth operations.
Work closely with the sales and marketing team to make guest bookings and optimize revenue.
Front Office Operations & Compliance:
Develop and enforce standard operating procedures for the front office team.
Maintain accurate records of guest accounts, financial transactions, and room inventory.
Ensure the front desk and lobby area remain clean, professional, and welcoming.
Enforce hotel policies, security measures, and emergency procedures to ensure guest safety.
Budgeting & Financial Management:
Assist in preparing and managing the front office budget to control costs effectively.
Monitor departmental expenses, optimizing resource allocation and inventory management.
Analyze financial reports and implement strategies to maximize revenue and minimize expenses.
Collaborate with accounting to ensure accurate billing and financial reconciliations.
Education, Skills and Abilities:
Education: Bachelor's degree in hospitality management or related field preferred.
Experience: 2+ years of supervisory experience in front office, guest services, hospitality management or in a similar leadership role.
Leadership & Communication: Strong ability to train, mentor, and manage front office staff effectively.
Guest Relations: Strong ability to interact with guests, resolve complaints, and enhance guest experiences.
Problem-Solving & Decision-Making: Ability to think clearly under pressure and make quick, effective decisions.
Technical Proficiency: Familiarity with hotel property management systems (PMS) and reservation software.
Revenue & Financial Acumen: Understanding of revenue management, budgeting, and reporting.
Flexibility: Willingness to work varied schedules, including nights, weekends, and holidays.
Physical Requirements:
Ability to stand and walk for extended periods during shifts.
Ability to lift and carry up to 25 lbs., including luggage and office supplies.
Frequent bending, reaching, and handling front desk equipment and materials.
Comfortable working in a high-energy, guest-facing environment.
Ready to Join the Team?
Apply today by submitting your resume detailing your relevant experience to show us why you're the perfect fit for Maya Hotels. We look forward to welcoming you to the Maya Hotels Family!
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any others job related duties assigned by their supervisor.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Qualified individuals with disabilities who require reasonable accommodation to perform the essential functions of the job should contact the Human Resources department.
Auto-ApplyFront Office Manager
Office manager job in Charlotte, NC
Courtyard by Marriott Charlotte Airport / Billy Graham Parkway is a high volume and fast paced hotel; the Front Office Manager must have the flexibly to work evening shifts ranging from 3:00pm to 2:00 am including weekends and holidays. Our Front Office Manager must lead by example and set a āCan Doā attitude for the team. The ideal candidate will possess above average critical thinking skills.
Candidate Experience:
Marriott experience is required with a major emphasis on Fosse, GXP, MGS and Marriott training standards as well as some experience in food and beverage.
Ā· The responsibilities of a Front Office Manager include, but not limited to:
Ā· Providing solid leadership and work side by side with your team during heavy volume periods.
Ā· Ensure that all customer service -related tasked are handled accurately and on time to improve the guest experience.
Ā· Review Guest Ledger Reports daily and ensure all in-house guest have appropriate payment requirements as outlined by company policy.
Ā· Ensure all Guest Voice notifications are addresses and closed within the Marriott required time frame.
Ā· Work closely with housekeeping manager to ensure that all rooms are properly recorded in Fosse and discrepant rooms are addressed and resolved.
Ā· Assist in the Bistro restaurant whenever needed.
Ā· Ensure all associates are in uniform and name tag.
Ā· Must hold a valid North Carolina driver license and be willing to drive the hotel shuttle, if needed.
Ā· Complete scheduling and stay within budgeted guidelines.
Ā· Maintain inventory levels for front desk supplies.
Ā· Must be willing to cover open shifts in the event coverage is needed.
Auto-ApplyOffice Manager
Office manager job in Charlotte, NC
š„ Now Hiring: Office Manager - TBD Location in Charlotte
šPearl Dentistry Reimagined | Charlotte | Full-Time
You're not looking for just
another
dental office job. Good-because we're not looking for just another manager.
We're Pearl Dentistry Reimagined.
We break the rules (on purpose). We lead with heart, deliver top-tier care, and we run on grit, ownership, and good vibes.
Pearl needs a bold, driven, people-smart leader to run the show. Think of this as your own mini business-with support when you need it, but autonomy when you don't.
š What You'll Actually Be Doing:
Running the daily ops like a machine-but a cool machine with feelings Supporting the clinical team, managing patient flow, and keeping the day smooth and profitable Leading, coaching, and inspiring a team of legit talented humans Problem-solving like it's your superpower Owning KPIs, hitting goals, and keeping accountability tight-but fun Being the culture keeper, vibe-checker, and emotional thermostat of the office
š§ We'll Swipe Right If You:
Have strong leadership chops and aren't afraid to use them Can juggle five things at once and still send a well-worded email Are emotionally intelligent AF (you know what that means) Have dental background (but it's not a deal-breaker) Don't crumble under pressure-instead, you
run
toward it
š What You Get:
A team that's got your back A company that
actually
invests in you The freedom to lead without hand-holding Competitive pay + performance bonuses Swag, surprises, and Pearl-style perks Oh-and a culture you'll actually love being a part of
Let's be real-Pearl's a fast-paced location.
It's high-energy, high-output, and high-expectation.
If that scares you, swipe left.
If that
excites
you, we want to meet you.
Generous Compensation Package
⢠Starting Salary $55,000 on up depend on experience
⢠Medical, Dental, Vision, and Life Insurance Benefits
⢠Bonuses!!!
⢠401(k)
⢠Paid Time Off (PTO) plus Paid Holidays
⢠Sick Time Off
⢠Short-term Disability
⢠Long-term Disability
Drop your resume. Blow us away with your intro. Let's build something great!!
FLSA Status:
Exempt
We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.
Auto-ApplyDealership Office Manager
Office manager job in Monroe, NC
CarGuys Inc. -America's #1 Automotive Recruiter
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Anytime you are looking to find a new careerā¦contact us, CarGuys Inc. to assist. We help dealers to hire, from porters all the way up to CEO's
Currently we have a dealership in your area looking to hire an Automotive Office Manager
This dealership may offer:
An above average salary based on industry standards
A full benefits package
Paid Vacation and Paid Time Off
Employee Discounts
Growth and advancement opportunities
Long term Job Security
The perfect candidate for this position will:
Have at least a few years of Dealership Accounts Payable Experience
You will Analyze and organize office operations and procedures
You will Control all posted documents, including:time records, vehicle deals and commissions along with additions and changes to inventory
You will Need to be highly skilled in accounts payable and accounts receivable
And You Must be Organized and have the ability to communicate effectively with both co-workers and customers
Skill:Dealership Office Manager, Automotive Office manager, Dealer Office Manager, Auto Dealer office manager, Car Dealer office manager, Dealer Track, CDK, Reynolds & Reynolds, Financial Statement, Car Dealership Office Manager, Automotive Dealership Office Manager, New Vehicle office Manager, used vehicle office manager,Accounting, accounts payable, accounts receivable, POS system, Journal entries, accounting software, quickbooks, invoices, Vendor statements, Bank account reconciliation, controller, automotive biller, auto dealership biller, automotive billing clerk, office manager, automotive accounts payable clerk, automotive billing clerk.Dealership Office Manager, Automotive Office manager, Dealer Office Manager, Auto Dealer office manager, Car Dealer office manager, Manager, Automotive Dealership Office Manager, New Vehicle office Manager, used vehicle office manager,
*You are applying through Car Guy's Inc, America's and Canada's #1 Automotive Recruiter. Companies all over America and Canada hire us to find them qualified candidates. If deemed a qualified candidate your resume will be forwarded to a local dealer.
Office Manager
Office manager job in Charlotte, NC
Department
Corporate/Administrative
Employment Type
Full Time
Location
Charlotte, NC
Workplace type
Onsite
Your Primary Responsibilities will include What you'll need DRMP Offers About DRMP Transforming communities and strengthening connectivity across the Southeast since 1977, DRMP is an award-winning multidiscipline firm that delivers infrastructure solutions to meet the needs of our public, private, and industrial clients. We're 700+ employees strong and growing, with 23 strategically located offices. With expertise in six core markets - alternative delivery, construction services, federal, surveying and mapping/geospatial, and transportation - we're ranked among Engineering News-Record's āTop 500 Design Firmsā and have earned both local and national recognition for project excellence.
That growth and recognition wouldn't be possible without the people behind it. At DRMP, employees are supported, challenged, and valued through professional development, career advancement opportunities, and work that contributes to the communities we serve. When you join DRMP, you're not just building a career - you are making a difference and helping shape what's next.
Office Manager
Office manager job in Charlotte, NC
About the role
The Office Manager oversees the daily operations of the office, ensuring that everything runs smoothly and efficiently. This role serves as the central point of contact for staff, vendors, and visitors, maintaining a productive and positive work environment while supporting the company's broader goals. This position is in the office five days a week. Describe the role and team the candidate will be joining
What you'll do
Office Administration & Operations
Manages day-to-day office activities, including scheduling, supplies, and facility needs.
Acts as the main liaison with vendors, building management, and service providers.
Maintains office policies and procedures that improve efficiency.
Responsible for inbound and outbound mail/deliveries and tracking.
Staff Support & Coordination
Provides administrative support to leadership and team members.
Coordinates building and office needs for new hires to ensure they have the necessary resources.
Assists with organizing company meetings, events, and team-building activities.
Expense Reporting
Facilitates vendor relationships and associated expenses.
Tracks and submits expense reports in a timely and accurate manner.
Health, Safety, Systems and Compliance
Ensures compliance with workplace health and safety requirements.
Maintains a safe, clean, and welcoming office environment.
Oversees systems for internet, conferencing, and security access.
Qualifications
1-2 years of experience as an Office Manager / Office Administrator or similar role
Office Manager
Office manager job in Charlotte, NC
Job Details Charlotte, NCDescription
ROOF ABOVE
Roof Above is NC's most comprehensive homeless service provider. Our mission is to unite our community to end homelessness, one life at a time. Focusing on individuals experiencing homelessness, Roof Above offers everything from street outreach to shelter to Rapid Rehousing to Permanent Supportive Housing. Roof Above's services and programs reach over 1,200 individuals every day across seven campuses in Charlotte (up to 14 campuses in COVID). Roof Above was born through the merger of Urban Ministry Center and Men's Shelter of Charlotte in 2019.
POSITION SUMMARY
The Office Manager plays a key role in ensuring the effective operations of the program. The Office Manager is responsible for managing the filing system, responding to customer/tenant inquiries and complaints, managing the calendar for the office and administrative duties to support operational excellence for the program. Performs administrative duties as needed for management including report writing.
This position is ideally suited to an individual with strong organizational skills and previous property management experience who enjoys working in a dynamic environment.
ESSENTIAL FUNCTIONS
Maintain the condition of the office and arranging for repairs
Process invoicing for monthly rents invoices and grant billing
Accept/process payments
Process invoices from vendors
Prepare bank deposits
Assist in design and implementation of office policies
Maintain and replenish office supplies, anticipating needs. Purchase supplies as required.
Develop relationship and liaise with other agencies and businesses
Maintain office equipment
Track and assist with leases and; Use and Occupancy agreements
Perform tenant interim and annual income recertifications as required
Maintain databases and ensure information is uploaded to appropriate government programs
Maintain petty cash, including co-pays for medication
Ensure filing systems are maintained and up to date
Maintain files and records according to HUD and Housing Authority's filing guidelines, retention schedules and policies
Ensure protection and security of files and confidential records
Ensure compliance with all Housing Authority rules and regulations
Perform other duties as assigned.
Deep commitment to Roof Above core values
Qualifications
EDUCATION, EXPERIENCE AND SKILLS REQUIRED
High School Diploma or Equivalent
3 years' experience working in an administrative role
Knowledge of office administration
Property management experience
Ability to successfully complete Section 8 and Public Housing training
Ability to use a range of office software, including email, spreadsheets, and databases (experience with Microsoft Dynamics a plus)
Able to produce business correspondence, proofread for grammar, spelling and punctuation with a high degree of accuracy
Ability to maintain a high level of accuracy in preparing and entering data
Excellent interpersonal skills
Ability to set good boundaries with tenants and other customers
Analytical and problem-solving skills
Decision-making skills
Effective verbal and written communication skills
Attention to detail and high level of accuracy
Effective organizational skills
Ability to juggle multiple tasks and deadlines
PROGRAM OVERVIEW
Moore Place is a permanent supportive housing program serving 120 chronically homeless men and women
WORKING ENVIRONMENT
In person presence in office required. Individuals must be able to work with limited supervision, embrace a fast-paced environment, and be comfortable de-escalating negative behaviors with diverse individuals including persons with mental illness and substance use issues.
OUR VALUES:
Heart for the Work
We choose this work and embrace this place.
We practice radical compassion.
We each do our unique part to end homelessness.
Solution-Oriented
Grounding ourselves in what we know, we imagine what is possible.
We are intentional about getting the right people involved and we move towards effective action.
We are exhaustive in our search for solutions.
Bring Our Best
We practice self-care, self-awareness, and safety.
We recognize what we need to let go of to move forward.
We exercise diligence and grit.
Value Others
We honor the profound worth of each life and our work reflects it.
We meet people where they are and approach others with genuine curiosity.
We know we can't do it alone. We are stronger and smarter together.
Roof Above is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
Office Manager
Office manager job in Fort Mill, SC
Responsive recruiter Benefits:
401(k)
401(k) matching
Bonus based on performance
Paid time off
The Office Manager ensures the āBrand of Certaintyā is delivered to all stakeholders, including suppliers, customers, and staff. As an independently owned and operated CertaPro Painters franchise, we are North America's largest residential and commercial painting company. This role is essential for supporting business growth and operational excellence.
Reporting Structure
Reports directly to the Franchise Owner
Key partner impacting company growth and ongoing success
Regular communication with team members across all levels
Key Responsibilities
Lead and develop best practices for office administration
Process incoming mail, manage professional office presentation, and answer phones
Coordinate office tasks, messages, and maintain clear communication with team members
Ensure accurate daily management of our CRM (CertaOne): update job statuses, customer information, etc.
Reconcile CRM records with completed job documentation and maintain change logs
Track daily project status, manage production schedule/calendar, and help achieve production goals
Deliver a positive customer experience during sales and production phases
Generate job jackets, track and order inventory, equipment, paints, and materials as needed
Enter and maintain financial plans and vendor/customer invoicing in QuickBooks per IRS & GAAP compliance
Prepare sales packages, enter new leads, update reference lists, and maintain sales materials
Manage job costing, gross margin tracking, payroll, accounts payable/receivable, invoicing, and trend reports
Reconcile supplier invoices, expense reports, and manage the office supply budget
Cultivate strong vendor relationships
Attend occasional conferences, training, and company events (some travel required)
Required Competencies & Skills
Strategic thinking and creative problem-solving
Strong communication (verbal and written)
Sound decision-making and judgment
Goal-oriented with proven track record of attainment
High attention to detail
Dependable and reliable
Required Qualifications
High school diploma or equivalent
3+ years of experience as an Office Manager or similar multi-tasking office role
Proficiency with Microsoft Office applications
Proficiency with QuickBooks - minimum 1-2 years experience
Exceptional written and verbal skills
Preferred Qualifications
Associate's degree in business or construction management, or equivalent experience
Production scheduling experience
Spanish fluency
Physical Requirements
Prolonged periods sitting at a desk and working on a computer
Ability to lift up to 15 pounds on occasion
CertaPro Painters of Rock Hill, Fort Mill & SW Charlotte is an Equal Opportunity Employer. Compensation: $55,000.00 - $62,000.00 per year
Opportunity is Knocking
Qualities like working hard, getting the job done right, and fostering respect while working as part of a team are core to the CertaPro Painters brand culture. This makes each independently owned and operated CertaPro Painters franchise unique and fulfilling places to work. It is important to not only deliver memorable experiences for customers, but for team members of each independently owned and operated CertaPro Painters franchise, as well.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to CertaPro Painters Corporate.
Auto-ApplyOffice Admin/Operations Manager
Office manager job in Charlotte, NC
About us: As Seen on Oprah, ABC's Shark Tank, HGTV's HouseHunters and more...
COMPANY MISSION: Is to Move the World!
To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service).
Our Core Values are 1) Building Leaders, 2) Always Branding, 3) Listen, Fullfill & Delight and 4) Create a Fun Enthusiastic Team Environment and we only hire team members who live these core values every day.
College Hunks Hauling Junk and Moving - Charlotte,NC is hiring a dynamic office manager, office administrator/operations assistant to assume the role of growing a small business through various functions including but not limited to: HR, Administrative tasks, Operations, Customer Service, Scheduling, Sales, Marketing and Community Involvement.
About you:
Are you outgoing, energetic and full of life, and enthusiasm? Then we want to talk to you.
A successful candidate will be a dynamic customer service oriented professional with a passion for client service, "wowing" the customer, and take pride in solving problems for clients as well as growing a business within the community. You are energetic, driven, growth minded and understand that A Players in the workforce can accomplish the job of two. You are passionate about being part of an organization, independent, and take pride in solving problems and creating solutions, while building systems to get the job done. You excel in multi-tasking, Microsoft office products, leadership, customer service, logistics and thrive on challenge. You have BIG goals, and want to grow with a company.
Please include a cover letter with a brief description of who you are, what our core values mean to you, and why you would be an asset to our organization.
Competitive salary plus opportunity for bonuses, community involvement, and marketing. Future opportunity such as base salary increases, company paid fuel, and company paid vehicle, profit sharing.
View a few YouTube videos to learn about us:
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Compensation: $10-$15 per hour
Employment Opportunities With College HUNKS
As Seen on ABC's Shark Tank, HGTV's House Hunters, Blue Collar Millionaires and more...
With 90 franchise locations across the U.S., College Hunks Hauling Junk and Moving is the largest and fastest growing junk removal and moving franchise opportunity. In 2015 CHHJM was named one of the fastest growing companies College Hunks World Headquarters is located in Tampa, FL. CHHJM Headquarters operations provides franchise support to their franchise owners across the country and operates a World Class Sales and Loyalty Center. Recognized as one of the Top Places to Work, and known for its unique and fun company culture, CHHJM is an ideal place to flourish and grow as a professional.
COMPANY MISSION:
To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service).
Charlotte Hunks LLC is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.
Auto-ApplyOffice Manager- Monroe & Monroe Dentistry
Office manager job in Monroe, NC
At Monroe & Monroe Dentistry, we take pride in delivering high-quality, patient-centered care in a warm, welcoming environment. We believe in building strong relationships with our patients and each other and creating a workplace where team members enjoy showing up every day.
We're growing and looking for outstanding professionals to join our team.
Office Manager - Lead & Support the Team
Why You'll Love Working With Us:
We take time to get to know our patients and provide care that's personalized and thoughtful.
You'll join a supportive team that values collaboration, communication, and growth.
We're committed to clinical excellence and making a positive impact every day.
What You'll Do:
Manage day-to-day office operations, scheduling, and front desk flow
Oversee insurance processing, billing, and team performance
Foster a strong, patient-focused culture in the practice
What You Need:
Experience managing a dental office
Solid understanding of insurance and dental software systems
Leadership, organization, and communication skills
Benefits We Offer:
Paid Holidays and Paid Time Off (PTO)
401(k) Retirement Plan
Health and Vision Insurance
Employer-Paid Dental Insurance, Life Insurance, Care.com Membership & Employee Assistance Program
Supplemental Coverage (Disability, Critical Illness, Accident)
Paid Scrub Allowance
Career Growth and Development Opportunities
At Monroe & Monroe Dentistry, you're not just taking the next step in your career, you're joining a team that values quality care, respect, and long-term success.
We're proud to be part of SGA Dental Partners, a group of practices across the Southeast committed to clinical excellence and community care.
Apply today-we'd love to meet you!
Auto-ApplyOffice Manager
Office manager job in Salisbury, NC
Job Details Salisbury, NCOffice Manager š Office Manager - Honda of Salisbury š
Join Our Winning Team with a Guest-First Approach!
Honda of Salisbury is looking for an experienced Office Manager to lead our administrative and accounting functions with excellence and positivity. This is a fantastic opportunity to join a dealership that values teamwork, recognition, and a fun, family-like environment.
š Key Responsibilities:
Oversee daily office operations, ensuring accuracy and efficiency in all processes
Manage accounting, payroll, and reporting functions using Reynolds & Reynolds DMS
Support dealership leadership with financial statements, compliance, and audits
Supervise and mentor office staff, fostering growth and accountability
Collaborate with all departments to maintain seamless business operations
š What We Offer:
Full benefits package including health, dental, and vision
Retirement plan with company match to secure your future
Monthly employee recognition to celebrate your contributions
A positive, fun, and supportive work environment where you'll thrive
š If you're ready to bring your expertise, energy, and leadership to Honda of Salisbury, we want to meet you!
š© Apply today and grow your career with us!
Qualifications ā
Requirements:
Reynolds & Reynolds DMS experience required
Previous dealership experience required
Accounting experience preferred
Strong leadership, organizational, and communication skills
Detail-oriented with the ability to multitask in a fast-paced environment
Healthcare Office Manager
Office manager job in Huntersville, NC
CoreLife has created an organized, convenient, and multidisciplinary platform of care. We enhance total health by providing a multifaceted approach to obesity, chronic illnesses, the root causes, social determinants, and related side effects.
Position Description:
The CoreLife Health Care Office Manager's number one responsibility is the management of the patient, which includes experience, care, outcomes, and retention. The CoreLife Manager is charged with shepherding the patient through their journey with empathy, compassion, and care while setting clear and defined expectations and holding the patient accountable to ensure success. Additional responsibilities include management and oversight of the clinical, administrative, and exercise teams. The office manager is also responsible for achieving KPIs as well as the sustainable growth of their clinic.
Major Areas of Responsibility:
Serve as the primary point of contact with patients
Effectively manage all patients for the purpose of ensuring the highest quality care and experience.
Communicate, monitor, document, and evaluate challenges and successes for patients while aggressively working to ensure the patients are achieving and maintaining success.
Ensure the CoreLife care model is executed consistently with the expectations established by corporate leadership.
Oversees administrative functionality of the clinic
Assess and synthesize clinic-specific best demonstrated practices to enhance the patient experience.
Demonstrates leadership skills through the supervision and coordination of all daily operations within the clinic.
Effectively execute a multidisciplinary model to meet Key Performance Indicators and Performance Metrics.
Key Performance Indicators Include (but are not limited to):
Experience (patient/teammate)
Patient Care
Patient Retention
Patient Management
Schedule Efficiency
Clinic Growth
Profitability
Assist in the hiring and training of new teammates.
Provides timely feedback and coaching to teammates as appropriate. Addresses areas of concern through action plans and recognizes/rewards positive efforts to enhance clinic cultureoperations.
Responsible for personnel management in accordance with HR policies and procedures.
Ensures compliance to regulatory guidelines and the provision of quality patient care. Maintains compliance with regulatory standards by monitoring operations and initiating changes where required. Regulatory guidelines include (but are not limited):
OSHA
State guidelines
Joint Venture Partner Guidelines
HIPAA
Responsible for financial performance of the office. Maintains expenses to ensure budget and revenue goals are met.
Supports the sustainable growth of their clinic in all care pillars while maintaining a high standard of delivery and patient experience.
Supports other clinics/teammates, when necessary. Willing to travel to other clinics within the same region to help provide coverage. Assist, remotely, with scheduling and work queues.
Education/Experience:
Completed Bachelor's Degree in a Health or Management Related field (preferred)
3-5 years management/leadership experience (required)
Business development background (preferred)
Computer competency (required)
Skills, Knowledge, and Abilities:
Critical thinking to integrate facts, informed opinions, active listening, and observations.
Decision-making, problem solving, and collaboration.
Strong interpersonal skills to establish productive working relationships with multidisciplinary teams and support services.
Ability to communicate effectively in both written and verbal form to patients, teammates and other leaders.
Ability to counsel and motivate others, as individuals and as a group.
Embodies servant leadership
Flexibility to adapt to changes in medical protocols and policy.
Adherence to CoreLife's Values:
Meeting the needs of our patients & ensuring the highest level of patient experience, care, and outcomes.
Treating our patients, teammates, and partners with honesty, respect, integrity, and teamwork.
Challenging patients, teammates, and partners to achieve exceptional results and potential.
Work Environment:
This job operates in a professional medical office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
Note: Reasonable accommodations may be made available for individuals with disabilities to perform the essential functions of this position.
Auto-ApplyFront Office Manager
Office manager job in Mooresville, NC
Tru By Hilton Mooresville Lake Norman | 117 Alcove Rd. Mooresville, NC 28117
Join Maya Hotels and Take the Next Step in Your Career!
Are you a hardworking and customer-focused leader with a passion for hospitality and operational excellence? At Maya Hotels , we are seeking a Front Office Manager to oversee front desk operations, manage a high-performing team, and ensure a seamless guest experience. If you thrive in a fast-paced environment and excel at team leadership, organization, problem-solving, and enjoy working with top hospitality brands this is the opportunity for you!
Why Join Maya Hotels?
Maya Hotels is a leading name in the hospitality industry, dedicated to providing exceptional guest experience. We are proud to represent multiple outstanding brands including Holiday Inn Express, Candlewood Suites, Avid Hotel, Tru, Hilton Garden Inn, Hampton Inn and Aloft. Our commitment to excellence, coupled with our friendly and welcoming atmosphere, sets us apart in the market.
Learn more about us at *******************
What We Offer:
Medical, Dental and Vision Insurance.
100% Employer Paid Life Insurance.
Voluntary Life and AD&D, STD, Accident and Critical Illness Insurance.
Retirement Savings: 401K with Employer Contribution.
Employee Perks: Employee Referral Program, hotel discounts, and more!
Work-Life Balance: Paid Time Off (PTO).
Competitive salary and performance-based bonuses.
Career growth opportunities within the Maya Hotels family.
A supportive and friendly work environment.
The chance to work with ten well-respected hotel brands.
:
Essential Duties and Responsibilities:
Team Development & Leadership:
Supervise and train front desk staff, including receptionists, concierge, and bell staff.
Set clear performance expectations, conduct regular evaluations, and provide coaching.
Foster a positive, team-oriented work environment that enhances guest services.
Lead by example by delivering exceptional customer service and professionalism.
Guest Services & Experience:
Ensure a warm and efficient check-in/check-out process for all guests.
Handle guest inquiries, requests, and concerns with professionalism and efficiency.
Monitor guest feedback, addressing service improvements and implementing corrective actions.
Collaborate with other departments to ensure seamless communication and cooperation.
Reservations & Revenue Management:
Oversee reservation processes, ensuring accuracy and efficiency in bookings.
Implement strategic pricing and upselling opportunities to maximize occupancy and revenue.
Monitor room availability, arrivals, and departures to facilitate smooth operations.
Work closely with the sales and marketing team to make guest bookings and optimize revenue.
Front Office Operations & Compliance:
Develop and enforce standard operating procedures for the front office team.
Maintain accurate records of guest accounts, financial transactions, and room inventory.
Ensure the front desk and lobby area remain clean, professional, and welcoming.
Enforce hotel policies, security measures, and emergency procedures to ensure guest safety.
Budgeting & Financial Management:
Assist in preparing and managing the front office budget to control costs effectively.
Monitor departmental expenses, optimizing resource allocation and inventory management.
Analyze financial reports and implement strategies to maximize revenue and minimize expenses.
Collaborate with accounting to ensure accurate billing and financial reconciliations.
Education, Skills and Abilities:
Education: Bachelor's degree in hospitality management or related field preferred.
Experience: 2+ years of supervisory experience in front office, guest services, hospitality management or in a similar leadership role.
Leadership & Communication: Strong ability to train, mentor, and manage front office staff effectively.
Guest Relations: Strong ability to interact with guests, resolve complaints, and enhance guest experiences.
Problem-Solving & Decision-Making: Ability to think clearly under pressure and make quick, effective decisions.
Technical Proficiency: Familiarity with hotel property management systems (PMS) and reservation software.
Revenue & Financial Acumen: Understanding of revenue management, budgeting, and reporting.
Flexibility: Willingness to work varied schedules, including nights, weekends, and holidays.
Physical Requirements:
Ability to stand and walk for extended periods during shifts.
Ability to lift and carry up to 25 lbs., including luggage and office supplies.
Frequent bending, reaching, and handling front desk equipment and materials.
Comfortable working in a high-energy, guest-facing environment.
Ready to Join the Team?
Apply today by submitting your resume detailing your relevant experience to show us why you're the perfect fit for Maya Hotels. We look forward to welcoming you to the Maya Hotels Family!
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any others job related duties assigned by their supervisor.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Qualified individuals with disabilities who require reasonable accommodation to perform the essential functions of the job should contact the Human Resources department.
Auto-Apply