Innovative and tech-savvy real estate brokerage located downtown Chicago in West Town (Noble Square), is seeking a motivated, ambitious, dependable, and experienced OfficeManager to help assist their team of over 100 real estate agents and staff.
The primary responsibility of the position is to manage real estate listing inventory transactions, and be the first point of contact and face of the office. Applicants should be able to manage the flow of operations, information, and requests coming in throughout the day and have heavy organizational skills. Your goal is to make all visitors feel welcome while maintaining high levels of confidentiality and professionalism. This position will be exposed to many different aspects of the real estate business making the prefect candidate an adaptable critical thinker who is self-motivated and organized.
Responsibilities
Manage the brokerage MLS account and listings
Maintain & organize the company CRM
Onboard and offboard both staff and brokers
Provide agent support
Train and coach real estate brokers to assist in their day-to-day operations
Welcome and direct guests to the proper parties
Answer, screen, and forward incoming phone calls to correct department
Answer and field questions regarding office services
Gather and distribute daily mail/deliveries
Maintain inventory and order supplies
Collect & record earnest money and commission deposits
Generate commission disbursements and statements
Assist in company event planning
Organize and setup staff and agent training meetings
Audit legal document compliance
*THIS ROLE IS PRIMARILY NOT A RECEPTION ROLE, HOWEVER, WE DO REQUEST THAT SOME RECEPTION DUTIES ARE HANDLED. THE PRIMARY ROLE IS BROKER/AGENT SUPPORT AND BUSINESS SERVICES.
The qualified candidate will exhibit the following capabilities and attributes:
Excellent communication & writing skills & detail oriented
Team player
Critical thinker
Outgoing & Adaptable
Customer Service Oriented
Conversant in Adobe Suite & G-Suite
Has experience using the MLS & Dotloop (is a plus)
Experience:
Customer service experience (1 year required)
Real estate experience (1 year preferred, but not mandatory)
Independent self-starter, able to think quickly, and manage multiple tasks at once
Salary: $55,000 - $60,000
$55k-60k yearly 1d ago
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Customer Experience Manager
Sterling Engineering
Office manager job in Schaumburg, IL
Job Title: Customer Experience Manager
Job Type: Full-Time | Direct Hire
Pay Rate: Up to $85K DOE
We are seeking an experienced Customer Experience Manager with a strong manufacturing background to lead and develop a high-performing customer support team.
Key Responsibilities
Lead, coach, and manage a customer support team of 5-10 employees.
Oversee daily customer service operations, including order entry, order tracking, expediting, and issue resolution.
Serve as the escalation point for customer concerns, ensuring timely and effective solutions.
Partner closely with Manufacturing, Production, Sales, and Logistics teams to ensure customer requirements are met.
Review customer purchase orders to ensure accuracy, compliance, and clear communication of requirements.
Develop and implement training, best practices, and standard operating procedures to improve service quality.
Monitor team performance, conduct regular feedback sessions, and complete performance reviews.
Identify process gaps and lead continuous improvement initiatives within customer support operations.
Maintain a high level of professionalism and consistency in all customer interactions.
Qualifications
Bachelor's degree in business or a related field required
3-7+ years of customer service experience in a manufacturing environment required.
Strong understanding of manufacturing workflows, order processing, and customer fulfillment.
Excellent verbal and written communication skills.
Proven ability to manage multiple priorities in a fast-paced environment.
Strong problem-solving skills with a practical, solution-oriented approach.
Experience with ERP/CRM systems preferred.
Bachelor's degree in Business, Operations, or a related field preferred (or equivalent experience).
$85k yearly 2d ago
Office Manager
Addison Group 4.6
Office manager job in Naperville, IL
job Title:
OfficeManager
Naperville, IL
Industry:
Manufacturing
Pay:
$75,000-$85,000 annually
Benefits:
is eligible for medical, dental, vision, and 401(k).
About Our Client:
Looking for an experienced officemanager to help office growth, creating a unique opportunity for someone who enjoys building structure, taking ownership, and becoming a key part of a small, close-knit team.
Job Description:
We are seeking an experienced OfficeManager who will also support customer service and inside sales activities in a highly hands-on, on-site role.
Key Responsibilities:
Act as the main point of contact for customer and partner inquiries
Manage orders from intake through delivery, including confirmations and invoicing
Communicate timelines, shipment updates, and resolve order-related questions
Ensure accuracy in documentation, order details, and customer records
Provide daily support to sales leadership
Prepare quotes, pricing requests, and sales documentation
Follow up on leads, open quotes, and customer inquiries
Assist with onboarding new customers and maintaining account details
Coordinate with internal teams and international partners on production and shipping
Support inbound logistics and help resolve documentation or timing issues
Serve as a central communication hub between sales, operations, and logistics
Oversee day-to-day operations of a small, two-person office
Maintain organized records for orders, invoices, and correspondence
Support light accounts receivable tasks such as invoice tracking and basic collections
Assist with light accounts payable including invoice matching and expense documentation
Help with internal reporting and administrative coordination
Support the transition from reactive operations to more scalable systems
Contribute ideas that improve efficiency as the business grows
Qualifications:
10+ years of experience in officemanagement, customer service, inside sales, or sales administration
Perks:
Rare opportunity to step into a highly visible role with long-term growth potential
Be part of building and shaping the future of a growing U.S. operation
Hands-on exposure to international business and leadership
Stable environment with the opportunity to elevate and expand the role over time
Work closely with leadership in a small, impactful team
$75k-85k yearly 15h ago
Luxury Travel Team Manager
TL365
Office manager job in Wheeling, IL
TL365 is a family-owned and operated, award winning Travel Management Company (TMC) based in Wheeling, IL and specializing in both corporate and leisure travel. With almost 40 years of experience in the travel industry, our luxury travel team specialize in curating personalized luxury vacations for clientele who appreciate our high-touch and knowledgeable insight for destinations around the world.
As an associate of Travel Leaders Network, one of the nation's top consortia, and a branch of Tzell Travel Group, we have access to a vast network and resources. Alongside our proprietary booking platform, our advisors are supported to best be able to provide our clients with in-depth knowledge and exceptional service.
Role Description
This is a full-time hybrid role for a Luxury Travel Team Manager at TL365. TL365 is looking for a passionate and experienced Luxury Travel Team Manager to lead our internal luxury travel advisors while also engaging directly with clients. This role demands deep expertise in luxury hotels, destination management companies (DMCs), and cruise lines, combined with exceptional communication and leadership skills to foster an inspiring, positive team culture.
Key Responsibilities:
Lead and mentor a team of luxury travel advisors, creating a supportive, inclusive, and motivating work environment that champions collaboration and high performance.
Oversee daily operations, ensuring consistent enforcement of company policies and best practices to maintain excellence and compliance.
Engage directly with select high-value clients, offering personalized consultation and luxury travel solutions.
Build and nurture strong partnerships with top-tier luxury hotels, DMCs, and cruise lines to provide exclusive and seamless experiences for clients.
Drive team sales initiatives focused on luxury travel products, monitoring performance, and providing coaching to achieve or exceed targets.
Collaborate with marketing and leadership to refine strategies and promote the luxury travel division in line with Travel Leaders 365's brand and standards.
Stay abreast of new luxury travel trends, supplier innovations, and competitors to keep the team informed and ahead of market demands.
Qualifications
Customer Satisfaction, Customer Service, and Communication skills
Proven experience as a successful luxury travel advisor, preferably with knowledge of luxury hotels, DMCs, and cruise lines.
Knowledge of luxury travel trends and destinations
Attention to detail and ability to manage multiple tasks simultaneously
Strong problem-solving and decision-making abilities
Proficiency in travel booking systems and technology
Excellent interpersonal and relationship-building skills
Ability to work independently and remotely
Experience in the hospitality or tourism industry
Experience in negotiating with vendors on behalf of clients
At least 3 years in a leadership or managerial role, ideally managing internal travel consultants.
Exceptional communication and interpersonal skills with the ability to enforce policies diplomatically and build a positive team culture.
Strong organizational skills and ability to foster a culture of accountability, support, and client-centered service within a team.
Compensation
This is a base + commission compensation structure
Benefits include Health Care, Access to Vision and Dental Insurance, 401k, Sick Leave and Paid Time Off (Vacation) Policy
$59k-120k yearly est. 1d ago
Office Manager/Optician
Franklin Eye Care, LLC
Office manager job in Chicago, IL
Franklin Eye Care, LLC is a leading provider of comprehensive eye and vision care services in the Chicago area, using advanced state-of-the-art technology in every exam. Known for its personal attention and professional care, the practice is committed to ensuring patient comfort and providing clear communication throughout the care process. Led by Dr. Drey, the team offers services ranging from routine eye examinations to the diagnosis and treatment of complex ocular diseases. Franklin Eye Care, LLC strives to educate its patients and address all their questions for a thorough, satisfying experience.
Role Description
This is a full-time on-site role located in Chicago, IL, for an OfficeManager/Optician. The role involves managing day-to-day office operations, scheduling, insurance billing, providing administrative assistance, social media involvement, and delivering exceptional customer service. Additionally, responsibilities include supporting and managing the optometry team, scheduling appointments, maintaining office organization, and lead optician.
Qualifications
Strong Communication and Customer Service skills to interact effectively and professionally with patients and staff
Proficiency in Administrative Assistance and Office Administration to manage scheduling, record-keeping, and general office duties/ Revolution EHR
Experience in handling and maintaining Office Equipment
Knowledge of opticianry, including eyewear selection and fittings, is an asset
Ability to work collaboratively in a team-oriented environment
Experience as Optician and billing vision insurances
$36k-55k yearly est. 2d ago
Office Manager
BGSF 4.3
Office manager job in Franklin Park, IL
Our client, a dynamic manufacturing company in Chicago' near NW suburbs, is looking for an OfficeManager to join their team as they continue to grow. This full-time position involves overseeing the daily operations of an office and its various departments. Preferred skills include general officemanagement, human resources, and payroll/accounting. This role will be a key cog in the day-to-day operations of the company and will work closely with company leadership.
Responsibilities
OfficeManagement:
Supervising/Assisting with AP & AR duties:
Weekly vendor payment process
Purchase order support
Overall department coverage when needed
Conducting monthly check-in meetings to ensure all AP and AR functions are running efficiently
Maintain office appearance and cleanliness
Responsible for all office equipment (phones, computers, printers, etc.):
In working order
Train employees how to use
Troubleshoot minor issues
Submit support tickets for complex issues
Contract management and renewal
Upgrades or replacements
Manageoffice supplies from taking inventory to ordering to stocking
Work closely with various vendors to execute company projects
Plan, organize, and host office lunches, parties, and activities
Financial Management:
General Ledger Support
Responsible for maintenance of accounting processes
Responsible for monthly closing support
General Ledger Reconciliation
Bank Reconciliation
Manage internal financial procedures
Act as liaison between company and outside auditors for document needs
Assist auditors in the completion of the annual audit
Direct communication with bank and/or lenders
Human Resources:
Bi-weekly payroll for full-time and temporary company employees
Weekly payroll for outside temp agencies
Maintain direct contact with outside HR resources
Drafting or amending company policies for distribution
Maintaining all employee records
Personal Time Off for all employees
Administering relevant paperwork to new employees
W4 & I9 document control
401K information
Health/Dental information
Terminations
Pay changes
Worker's Compensation
File all workers' compensation claims and act as point of contact with assigned adjusters
Complete yearly workers comp audit
Health Insurance
Act as point of contact for Health Insurance group regarding health and dental insurance
Work closely with company insurance brokers for yearly compliance reporting
Recruitment
Post job ads on hiring sites as positions within the company become available
Perform all screening processes
Set-up, in some instances attend, online and in-person interviews for hiring managers
Conduct new hire onboarding
Qualifications and Skills
Minimum of 3 years proven experience as an OfficeManager, Front OfficeManager, or Administrative Assistant
Proficiency in MS Office (Outlook, Teams, Excel, Word, and PowerPoint)
ERP experience - preferred
Experience in business manufacturing setting - preferred
Hands-on experience with office machines and equipment (printers, phones, computers)
Excellent time management skills and ability to multi-task and prioritize work
Attention to detail and problem-solving skills
Strong organizational and planning skills in a fast-paced environment
A creative mind with an ability to suggest improvements
Polished written and verbal communication skills
College degree - preferred
$37k-44k yearly est. 3d ago
Office Administrator
Beacon Hill 3.9
Office manager job in Chicago, IL
Our client, a large corporate financial firm, is looking for an Office Services Coordinator to join their Administration Department. This role is ideal for a self-starter with a strong work ethic who is comfortable working in a fast-paced environment.
Responsibilities:
Purchasing and stocking office/kitchen supplies
Receive and sort daily UPS, USPS and FedEx deliveries
Submit work orders for repairs for general office space
Manage schedules and organize meeting rooms
Schedule equipment repairs with vendors
Other ad hoc administrative duties as assigned
Qualifications:
Bachelor's degree required
Proficiency with Microsoft Office
Excellent interpersonal and communication skills
Superb organizational and time management skills
Benefits:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: *****************************************
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting *************
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future (TM)
$30k-40k yearly est. 2d ago
Business Office Manager
Vivia
Office manager job in Lincolnwood, IL
Business OfficeManager Reports To: Billing Manager Schedule: Full-time, 40 hours/week Compensation: exempt from overtime, $56-$62k annual salary, with eligibility for a quarterly performance-based bonus
Position Summary
The Business OfficeManager is a critical leadership role responsible for driving insurance enrollment efforts, optimizing front office operations, and supervising administrative teams across multiple community mental health clinics. This role ensures timely and accurate submission of applications through the ABE Provider Portal, tracks and reduces the uninsured patient rate, and maintains compliance with organizational and state regulations. The Business OfficeManager also plays a key role in office process improvement, staff training, and cross-site quality assurance.
This is a highly collaborative and patient-facing leadership role ideal for someone who thrives in a mission-driven environment, is detail-oriented, and can balance frontline service with operational oversight.
Key Responsibilities
+Supervision & Leadership
+Supervise and support Office Admins across sites, serving as a resource for questions, guidance, and real-time problem-solving.
+Coordinate front desk schedules to ensure full coverage across locations.
+Train and onboard new Office Admins and provide continuing mentorship and performance feedback.
+Conduct periodic audits, quality reviews, and performance appraisals
Front Office Process Oversight
+Identify opportunities for workflow improvements in patient intake, check-in, appointment scheduling, no shows, and follow-up processes.
+Standardize procedures across clinics and maintain up-to-date SOPs.
+Ensure all appointments are checked in and checked out based of Vivia Health's policies and procedures.
+Ensure all front office staff follow protocols for data accuracy, patient confidentiality, and clinic professionalism.
+Oversee the timely and accurate completion of RSA documentation by Office Admins.
+Provide coaching and training on RSA processes and documentation standards.
Clinic Environment Oversight
+Lead and supervise Office Admins in maintaining the cleanliness, organization, and presentation of all clinic sites.
+Ensure that each Office Admin conducts regular walkthroughs of their clinic to assess physical space, address supply needs, and uphold cleanliness standards.
+Monitor that front desk and common areas are consistently professional, welcoming, and in alignment with clinic expectations.
+Coordinate with facilities staff and Office Admins to resolve cleanliness issues, report maintenance concerns, and ensure a safe clinic environment.
+Oversee inventory management processes across sites, ensuring that Office Admins maintain orderly storage areas and proactively restock front office supplies.
Insurance Coverage and ABE Application Oversight
+Oversee and ensure accurate and timely submission of Medicaid and other health coverage applications via the ABE Provider Portal.
+Monitor uninsured patient rates and implement strategies to reduce them across the organization.
+Maintain a centralized, trackable system for all insurance applications and documentation.
+Follow up with patients and case managers to complete outstanding items.
+Generate and present regular reports on coverage metrics to leadership.
Cross-Functional Collaboration
+Serve as a key liaison between administrative, billing, and clinical departments.
+Support patient-facing staff in resolving insurance-related issues quickly and effectively.
+Step in as backup support during absences, covering the front desk, phones, appointment scheduling, and EHR tasks as needed.
Operational Support (as needed)
+Provide coverage at clinic locations (Bucktown, Rogers Park, Gage Park) during staff absences or clinic needs.
+Assist with scheduling, phone calls, patient communication, and EHR data entry as backup support.
Qualifications
Required:
+Minimum 2 years of administrative experience in healthcare or mental health settings.
+Previous experience in a lead, training, or supervisory role.
+Strong understanding of front office operations, including EHR systems (preferably AthenaOne).
+Familiarity with RSA level documentation and community mental health billing practices is strongly preferred.
+Proficiency in Microsoft Office (Word, Excel, Outlook).
+Excellent communication skills, especially in translating complex documentation into patient-friendly explanations.
+Detail-oriented, dependable, and capable of managing multiple priorities independently.
+Commitment to equity, inclusion, and service to under-resourced populations.
Preferred
+Bilingual (Spanish/English) is a plus.
+Associate or bachelor's degree in a related field (e.g., Health Administration, Social Services).
Work Environment
+Primarily based at Bucktown and Lincolnwood locations.
+Will travel to Rogers Park and Gage Park to provide coverage and training as needed.
+Full-time role with standard business hours; occasional flexibility required for team or client needs.
$56k-62k yearly 1d ago
Office Manager
New Roots Talent Consulting, LLC
Office manager job in Northbrook, IL
Are you an administrative professional who has strong technical and organizations skills and enjoys being a key member in amore intimate team environment? Would you like a more flexible schedule?
Our client location in the northern suburbs (Northbrook area) is looking to add a strong officemanager that is looking for a 35 hour/week work schedule. The key to success require an experienced background (5-10 years in an administrative or project management role) and ability to be organized and work autonomously.
About the company:
Our client is a dynamic and innovative organization committed to delivering impactful conferences across various IT industries. We are seeking a detail-oriented, organized, and proactive individual to join our team as an officemanager. This role will support the planning, coordination, and execution of 20 annual conferences, ensuring seamless operations and an exceptional experience for all attendees and sponsors.
Key Responsibilities:
Assist in the planning and coordination of conferences, from inception to completion.
Manage conference schedules, including speaker bookings, venue arrangements, and logistics coordination.
Communicate with sponsors and venue to ensure timely delivery of event requirements.
Maintain and update event-related documentation, such as attendee lists, registration data, and budget tracking.
Ensure compliance with event policies and timelines
Provide on-site support during conferences to handle any immediate logistical needs and ensure smooth operations.
Provide administrative support to the company president
Create and update conference webpages
Update and maintain company website pages for each conference via WordPress (adding/editing session information, linking pages, adding media/logos, etc.)
Update and maintain forms in Wufoo
Communicate day of conferences with sponsors and attendees
Qualifications:
Proven experience in project management, conference coordination, and related administrative roles.
Strong organizational and time-management skills with the ability to handle multiple tasks and deadlines.
Excellent written and verbal communication skills.
Ability to work well under pressure and in a fast-paced environment.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), WordPress, Adobe and Wufoo
Ability to work independently in small office environment
Some travel required for on-site for pre-conference setup the day before conference (approx. 2 hours) as well as on-site conference management (approx. 7am - 5:30pm)
Professional presentation and demeanor
Bachelor's degree or equivalent experience
If you are passionate about administration, project management, and conference planning and are detail-oriented, and thrive in a fast-paced environment, we would love to hear from you!
$36k-55k yearly est. 5d ago
Office Manager
Inspyr Solutions
Office manager job in Melrose Park, IL
The ideal candidate will be able to effectively coordinate meetings and other office events. They should be comfortable answering inbound phone calls, distributing mail to employees and handling outgoing mail. Responsibilities will include a range of bookkeeping, HR and administrative functions. They should also possess a friendly demeanor so they can effectively interact with office visitors and interview candidates.
Responsibilities
Coordinate and organize office activities
Support AP/AR and bookkeeping responsibilities
support HR functions as needed
Oversee stock of office supplies
Greet visitors at office
Coordinate inbound and outbound office mail
Support HR in scheduling meetings, interviews and transport
Qualifications
3+ years officemanagement experience
Familiarity with ERP systems strongly preferred
Proficiency in Microsoft Office suite
Bachelor's degree and/or experience in manufacturing industry preferred
Strong communication skills
Strong ability to multitask
$36k-55k yearly est. 15h ago
Office Coordinator
Adecco 4.3
Office manager job in Aurora, IL
Engagement Coordinator (Temp)
Pay Rate: $20-$22/hr
Schedule: Monday - Friday, 9:00 AM - 5:30 PM
Key Responsibilities
This role supports engagement initiatives across three distribution centers in the Chicago area (Aurora, Lake Zurich, and Burr Ridge). Key duties include:
Event Execution: Execute engagement events while adhering to budget and spending policies.
Site Support: Streamline local programs to promote an inclusive environment through various communication channels like TV, flyers, and in-person meetings.
Operations: Support the setup of recognition and community initiatives, and purchase office supplies and catering.
Physical Requirements: Must be able to stand/walk for long periods and regularly lift up to 30 pounds.
Candidate Requirements
Experience: Experience in an office coordinator, customer service, or assistant role.
Technical Skills: Proficiency with Excel and/or Google Sheets.
Education: High School Diploma or GED required.
Mindset: We are looking for professional self-starters with a "customer-focused" mindset and a keen eye for detail and aesthetics.
Age: Must be at least 18 years old.
Fine print:
This is a W2 position.
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. There is no PTO or holiday pay for contracts. Sick leave is accrued where applicable, check your state laws.
Equal Opportunity Employer/Veterans/Disabled
Must be authorized to work in the U.S. without employer sponsorship.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
*The California Fair Chance Act
*Los Angeles City Fair Chance Ordinance
*Los Angeles County Fair Chance Ordinance for Employers
*San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$20-22 hourly 1d ago
Office Administrator
McClement
Office manager job in Willowbrook, IL
Office Administrator / OfficeManager
We are seeking a highly organized, detail-oriented Office Administrator to support daily operations in a dynamic, professional environment. This role plays a key part in ensuring our office runs smoothly while upholding our mission, values, and commitment to continuous improvement.
What You'll Do
• Oversee the day-to-day operations of the office, ensuring a clean, safe, and well-organized workspace.
• Coordinate office procedures and workflows to support efficient operations.
• Serve as a primary point of contact for internal teams, visitors, and external vendors.
• Greet visitors, manage incoming calls, and distribute mail and packages (FedEx, UPS, USPS).
• Prepare conference rooms for meetings, including A/V setup and catering coordination.
• Provide general support for office phones and equipment; coordinate repairs and manage equipment inventory.
• Assist employees with office equipment and systems as needed.
• Manageoffice, kitchen, and test kitchen supplies, including ordering and inventory tracking.
• Maintain test kitchen readiness and receive/inventory products and supplies.
• Understand and follow internal business processes; help document and improve procedures.
• Partner cross-functionally to support planning, execution, and delivery of initiatives.
• Drive continuous improvement by identifying opportunities to enhance efficiency and effectiveness.
What You Bring
• Strong attention to detail and ability to deliver accurate, complete work.
• Clear, professional communication skills with the ability to interact respectfully at all levels.
• Proven ability to multitask, prioritize, and manage competing demands.
• A collaborative mindset and positive interpersonal approach.
• Strong problem-solving skills and sound judgment.
• High level of organization, motivation, and work ethic.
Qualifications
• Some college or degree preferred, with 3-5 years of experience in an office or administrative role.
• Strong computer and internet research skills.
• Proficiency in Microsoft Office, including Excel, PowerPoint, Outlook, Teams (required).
• Experience with Visio and Publisher preferred.
• Experience with SharePoint and Wix/website maintenance a plus.
Physical & Work Environment Requirements
• Ability to occasionally lift 20-40 pounds.
• Frequent exposure to temperature changes (including 32°F product storage freezer).
• Normal office environment with ambient noise.
• Prolonged periods of sitting at a desk.
You'll Thrive Here If You
Take pride in creating structure, order, and a welcoming workplace.
Enjoy being the go-to person others rely on to keep things running smoothly.
Proactive, adaptable, and comfortable managing multiple priorities.
Communicate clearly and professionally with people at all levels.
Value collaboration and build strong, respectful working relationships.
Loof for opportunities to improve processes and elevate how work gets done.
Why Join McClement
At McClement, our values guide how we work and how we treat one another. We believe in collaboration, accountability, and continuous improvement, and we take pride in creating an environment where people feel respected, supported, and empowered to do their best work.
Apply today is you'd like to be part of a close-knit, professional team where your contributions matter, your ideas are welcomed, and your role plays a meaningful part in our day-to-day success.
As part of the applicant process
, please complete this assessment: ****************************************
Equal Employment Opportunity Statement
McClement is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.
$32k-45k yearly est. 4d ago
Security Team Manager
Securitas Security Services USA, Inc. 4.0
Office manager job in Elk Grove Village, IL
Security Team Manager
Reports To: Datacenter Physical Security Campus Security Manager
FLSA: Exempt DOE
The Security Team Manager (STM) serves as the day-to-day manager of a site security team that includes administrative officers, responders, and other security personnel at a client's datacenter. The STM is responsible for building a cohesive and high performing team. Reporting directly to the Campus Security Manager (CSM), the STM works alongside other security team managers in their campus to ensure a safe and secure environment. Additional job functions may include client service and problem resolution, service enhancement, Security Operations Center (SOC) systems maintenance, audit compliance, system monitoring, log maintenance, and access rights maintenance.
ESSENTIAL FUNCTIONS:
1. Actively manages site security personnel; partners with the local branch to recruit and hire, oversee onboarding, training, and development at the datacenter.
2. Coaches security personnel and carries out disciplinary actions in accordance with current policy.
3. Ensures all responders and control room supervisors adhere to policies and standard operating procedures, acting as responder or control room supervisor in periods of increased activity or in the case of absent staff.
4. Ensures site health and key performance indicator goals are met or exceeded; works with the CSM to enhance security team effectiveness and performance.
5. Conducts recalling audits, prepares, and submits critical and confidential information directly to client management team.
6. Oversees site security systems to ensure safe and compliant operation of the facility.
7. Maintains and troubleshoots on-site security technology.
8. Assists with site equipment inspections, and audit compliance.
9. Maintains required security documentation, ensuring accuracy in accordance with established policies and procedures.
10. Serves as primary point of contact to datacenter management and security personnel when the CSM is unavailable.
11. Performs additional tasks assigned by management.
12. Keeps management informed of major accomplishments, issues and concerns.
13. Identifies security shortfalls and offers suggestions from improving the security program.
14. Evaluates and escalates potential safety issues within the facility.
15. Required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Notify supervisor upon becoming aware of unsafe working conditions.
16. Identifies security shortfalls and offers suggestions from improving the security program.
MINIMUM HIRING STANDARDS: Additional qualifications may be specified and receive preference, depending upon the nature of the position.
• Must be at least 18 years of age.
• Must have a reliable means of communication, such as cell phone.
• Must have a reliable means of transportation (public or private).
• Must have the legal right to work in the United States.
• Must have the ability to speak, read, and write English proficiently.
• Must have a high school diploma, secondary education equivalent, or GED.
• Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.
EDUCATION/EXPERIENCE:
• Associate degree in relevant field and 4 or more years of related experience in the security industry or business management equivalents, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. • Experience in management.
• Experience with Microsoft Office.
• Experience working in a datacenter environment a plus.
• Working knowledge and experience with various security technologies including CCTV, access control systems, incident management software, and other video surveillance software.
SPECIAL REQUIREMENTS: Able to work a flexible schedule, including evening, weekend, and holiday hours, such as during an emergency event or crisis.
COMPETENCIES:
• Must be able to meet and continue to meet licensing requirements for security officers, as applicable to local, county and state laws and regulations.
• Must be able to meet and continue to meet requirements for specific skills, certifications and authorizations specified for the assigned accounts.
• Knowledge of security operations and procedures applicable to a 24-hour facility.
• Knowledge of supervisory practices and procedures, including assigning work and providing training and discipline.
• Capable of learning a variety of security and safety devices and controls.
• Ability to track and maintain schedule assignments.
• Ability to maintain professional composure when dealing with unusual circumstances.
• Advanced computer skills are required.
• Strong oral and written communication skills required to prepare materials and communicate information to others.
• Ability to conduct presentations and facilitate group meetings, both in person and online.
• Demonstrates leadership skills, including planning, organizing, delegating, problem-solving, training, coaching, and recognizing or disciplining staff in a positive, effective manner.
• Strong customer service and service delivery orientation.
• Ability to interact effectively at all levels and across diverse cultures.
• Ability to take initiative and achieve results.
• Ability to carry out multiple assignments concurrently in a fast-paced environment.
• Ability to adapt to changes in the external environment and organization.
• Ability to exercise independent judgment and decision-making skills.
WORKING CONDITIONS AND PHYSICAL/MENTAL DEMANDS: With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:
• Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations.
• May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
• May be required to work overtime without advance notice.
• Keyboard, basic computer usage and operating controls, which may include long periods of data entry and analysis.
• Frequent sitting, standing, and walking, which may be required for long periods of time or up to 12 miles of distance. It may involve climbing stairs and walking up inclines and on uneven terrain.
• Walking, reaching with hands and arms, stooping, kneeling, crouching, and crawling. • Ability to carry up to 2.5-pound device during the entire shift.
• Depending on assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others.
• Required ability to manage multiple tasks concurrently.
• Handling and being exposed to sensitive and confidential information.
• Regular talking and hearing.
• May be required to use vehicle in the performance of duties.
• On occasion may be required to perform stressful and physical activity.
• Frequent lifting and/or moving up to 10 pounds and occasionally lifting and/or moving up to 25 pounds.
• Close vision, distance vision, and ability to adjust focus
$37k-55k yearly est. 2d ago
Office Services Manager
Tootsie Roll Industries Inc. 4.3
Office manager job in Chicago, IL
We're seeking a proactive and organized Office Services Manager to oversee our Office Services and Reception teams in our Chicago facility. This role ensures the smooth operation of day-to-day office logistics, vendor management, and shipping services across the organization. The ideal candidate will thrive in a fast-paced environment, have excellent attention to detail, be flexible, and demonstrate strong customer service and leadership skills. This role will manage a team of three and will report to our Director of Security.
________________________________________
Key Responsibilities
* Lead and manage the Office Services and Reception teams, providing training, support, and performance feedback and evaluations.
* Oversee the timekeeping, attendance, and scheduling.
* Serve as the main liaison with key vendors including FedEx, UPS, USPS, and other office service providers.
* Coordinate incoming and outgoing mail, packages, and shipments to ensure timely and accurate delivery.
* Manage all shipping logistics for company events, candy shows, marketing promotions, and holiday shipments - meeting critical deadlines and quality standards.
* Oversee procurement and inventory management of office and shipping supplies, ensuring adequate stock levels and cost efficiency.
* Process and track departmental invoices, reconcile expenses, and support budgeting efforts.
* Maintain relationships with various office and plant departments and other vendors as needed.
* Collaborate with cross-functional teams (Marketing, HR, Finance, and Shipping) to support event logistics, promotional mailings, and office needs.
* Monitor and ensure adherence to company policies, safety procedures, and shipping regulations.
* Identify opportunities for process improvements and implement best practices for efficiency.
________________________________________
Qualifications
* Associate or Bachelor's degree in Business Administration, Operations, or related field preferred.
* 3-5 years of experience in office services, facilities, or operations management; prior team leadership experience strongly preferred.
* Strong organizational, problem-solving, and communication skills.
* Experience managing vendor relationships and service contracts.
* Proficiency with Microsoft Office Suite (Excel, Outlook, Word) and shipping software (FedEx Ship Manager, UPS WorldShip, etc.).
* Demonstrated ability to meet tight deadlines and manage multiple priorities.
* Customer-focused mindset with strong interpersonal and collaboration skills.
Physical Requirements
* Ability to lift and move packages up to 40 pounds.
* Must be able to stand, walk, and bend as needed during shipping and receiving activities.
* May occasionally be required to work extended hours during peak shipping periods or special events.
________________________________________
Why You'll Love Working Here
* Collaborative and supportive work culture.
* Opportunities to make an impact across multiple departments.
* Competitive compensation and comprehensive benefits.
Pay: From $80,000.00 per year
Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Work Location: In person
$80k yearly 1d ago
Administrative Operations Manager
Loyola University of Chicago Inc. 4.2
Office manager job in Chicago, IL
Details Job Title Administrative Operations Manager Position Number 8101889 Work Modality Fully In-Person Job Category University Staff Job Type Full-Time FLSA Status Exempt Campus Rogers Park-Lake Shore Campus Department Name SCHOOL OF ENVIRONMENTAL SUSTAINABILITY Location Code SCH OF ENVIRO SUSTAINABILITY (03250A) Is this split and/or fully grant funded? No Duties and Responsibilities
The School of Environmental Sustainability (SES) invites applications for a full-time Administrative Operations Manager staff position. SES is a leader in interdisciplinary environmental sustainability. The SES is home to 20 faculty and serves 400+ undergraduate and graduate students, offering six undergraduate degrees and one graduate degree. The SES is housed within a state-of-the-art geothermally heated/cooled building complex containing a greenhouse, two aquaponics facilities, a biodiesel production facility, and teaching and research labs. The campus is highly energy efficient and supports several green roofs and student-run urban gardens. For more information about SES, please visit our website: ************************************
Summary
This position will report directly to the Dean of the School of Environmental Sustainability and is responsible for the direct support of the Dean in day-to-day operations, as well as divisional support related to School administration, operations, and program support.
Essential Duties and Responsibilities
Executive Assistant to the Dean (35%)
1. Oversee management of Dean's Office, including: calendar management; special projects; and SES faculty and staff meetings and retreats coordination.
2. Manage Dean's Procard reconciliation, including collecting receipts and submitting monthly reconciliations via the PNC Bank online portal.
3. Schedule flights, hotels, and general travel plans for Dean's professional travel schedule.
4. Other duties as assigned.
HR (15%)
1. Support the Associate Dean of Faculty and search committees in hiring and onboarding all new full-time faculty, including full search logistics (travel, scheduling, expense reimbursements, etc.). Onboarding support will include the coordination of HR paperwork, Loyola IDs, office assignments, office keys, technology access, and office supplies.
2. Support the Associate Dean of Faculty and search committees in onboarding all new part-time faculty, including the coordination of HR paperwork, Loyola IDs, office assignments, office keys, technology access, and office supplies.
3. Support the Associate Dean of Faculty in the logistics of New Faculty Orientation.
4. Create and manage a new onboarding process for staff, including the coordination of HR paperwork, Loyola IDs, office assignments, office keys, technology access, and office supplies.
5. Hire, train, and manage all student workers in the SES Dean's Office.
Academic Support (10%)
1. Support academic staff with semester course scheduling using LOCUS
2. Manage and oversee the semester syllabus collection for all SES courses.
General OfficeManagement (30%)
Responsible for managing all administrative operations for the School, including:
1. Management/organization of School files
2. Provide support to faculty and staff for day-to-day operations, including ordering office supplies and class supplies as needed, managing mail and packages, assisting with space reservations, and addressing any issues with the facilities or ITS.
3. Maintain office equipment (printer/copier) and general supplies.
4. Manage SES reception phone.
5. Create room directory, contact list, door signage, and room assignments each semester for all faculty and staff.
6. Manage reservation requests for SES 116 and 117.
7. Manage keys and access for SES offices and spaces.
8. Support the Assistant Director of Business Operations in the processing of departmental invoices, expense reimbursements, and act as a secondary signature for SES accounts.
9. Other duties as assigned.
Events and tours (10%)
1. SES tour arrangements - manage requests, reserve rooms, arrange for tour guides, and send parking information.
2. Manage and/or provide support for SES events in collaboration with other staff
3. Support the Assistant Dean of Undergraduate Studies with commencement and other student events
4. Process honorariums and invoices for any event costs, including speakers' and panelists' expenses.
Minimum Education and/or Work Experience
High school diploma or equivalent required; bachelor's degree preferred. Three to five years of relevant experience in an office setting with at least one year of supervisory experience.
Qualifications
The successful candidate must have a Bachelor's degree, an expressed interest in environmental issues, and an interest in working in a higher education setting. Five years of related experience and a working knowledge of business and management principles involved in the coordination of people, projects, events, and resources are required. We are particularly seeking candidates with strong project management and organizational skills and an advanced level of understanding and use of technology, including the full Microsoft Office Suite, Zoom, and Adobe Products.
The candidate must have excellent written and oral communication skills, strong organizational and interpersonal skills, and demonstrate reliability, professional conduct, and enthusiasm for environmental sustainability. Must have a strong work ethic; be resourceful, detail-oriented, efficient, and able to manage an array of projects simultaneously. Must be able to work as part of a team in a service-oriented, fast-paced environment, and be effective in working with and managing diverse groups of people, including faculty, staff, students, and external constituents. Must be able to determine goals and set priorities within the context of departmental and division goals and strategic plans. Must have or develop a strong working knowledge of Loyola University Chicago and its culture, people, programs, and involvement opportunities.
Certificates/Credentials/Licenses
Computer Skills
Proficiency in the full Microsoft Office Suite, Zoom, and Adobe. Experience with PeopleSoft and timecard programs, such as Kronos, preferred.
Supervisory Responsibilities Yes Required operation of university owned vehicles No Does this position require direct animal or patient contact? No Physical Demands None Working Conditions None Open Date 01/14/2026 Close Date Position Maximum Salary or Hourly Rate $61,539/ann Position Minimum Salary or Hourly Rate $52,480/ann Special Instructions to Applicants
As a Jesuit, Catholic institution of higher education, we seek candidates who will contribute to our strategic plan to deliver a Transformative Education in the Jesuit tradition. To learn more about Loyola University Chicago's mission, candidates should consult our website at ********************* For information about the university's focus on transformative education, they should consult our website at *****************************
About Loyola University Chicago
Founded in 1870, Loyola University Chicago is one of the nation's largest Jesuit, Catholic universities, recognized for its academic excellence, commitment to community engagement, and leadership in sustainability. A Carnegie R1 research institution, Loyola leverages its status as one of an elite group of universities with the highest level of research activity to advance knowledge that serves communities and creates global impact. With 15 schools, colleges, and institutes-including Business, Law, Medicine, Nursing, and Health Sciences-Loyola operates three primary campuses in the greater Chicago area and one in Rome, Italy, that provide students a transformative, globally connected learning experience. Consistently ranked among the nation's top universities by U.S. News & World Report, Loyola is a STARS Gold-rated institution that is ranked as one of the country's most sustainable campuses by The Princeton Review and has earned distinctions from AmeriCorps and the Carnegie Foundation for its longstanding record of service and community engagement. Guided by its Jesuit mission and commitment to caring for the whole person, Loyola educates ethical leaders who think critically, act with purpose, and strive to create a more just and sustainable world.
Loyola University Chicago strives to be an employer of choice by offering its staff and faculty a wide array of affordable, comprehensive, and competitive benefits. To view our benefits in detail, click here.
Loyola adheres to all applicable federal, state, and/or local civil rights laws and regulations prohibiting discrimination in private institutions of higher education. Please see the University's Nondiscrimination Policy.
$52.5k-61.5k yearly 2d ago
Assistant to the President and Board
Sauk Valley Community College
Office manager job in Sauk Village, IL
Sauk Valley Community College(SVCC), a comprehensive institution nestled in a picturesque rural setting, invites applications for the position of Assistant to the President and Board of Trustees. Located in rural northwestern Illinois along the scenic Rock River, SVCC is situated between the cities of Dixon and Sterling, placing it just one hour from Rockford and the Quad Cities, and two hours west of Chicago.
The College provides a robust benefits package, including comprehensive health insurance (medical, dental, and vision), life insurance, tuition reimbursement, tuition waivers, and participation in the State Universities Retirement System (SURS). For complete details, please visit our benefits page at***********************************************************
Examples of Duties
FUNCTION OF THE JOB:
The Assistant to the President and Board of Trustees provides a high level of support and acts as a liaison between the President's Office, the College's Board of Trustees, students, faculty, and staff, and the public, including State agencies and elected officials. They use enhanced communication, teamwork, operations of the College, considerable discretion, and independent judgment in facilitating the operations of the President's Office, and are frequently involved in handling matters of a highly confidential nature.
DUTIES AND RESPONSIBILITIES
* Serves as confidential assistant to the President and Board of Trustees.
* Monitors and coordinates Sauk's community liaisons.
* Serves as the assistant to the Board of Trustees and provides support including, but not limited to,
preparing the Board meeting agenda and packet, placing the Board materials on the College website, ensuring timely delivery of monthly Board packets to Board members, and assisting Board members with responsibilities involved with State organizations.
* Serves as the recording secretary for the Board of Trustees: takes minutes of all Board meetings,
facilitates the audio recording of closed session meetings, and maintains records in accordance with State statutes.
* Performs other duties, including posting all legal notices for the Board of Trustees, acting as the
College liaison between the Board and the public, and keeping the Board Policy Manual updated on the College website.
* Serves as the Local Election Official for the Board of Trustees elections, and ensures compliance with State election laws.
* Serves as the Open Meetings Act Officer for the College.
* Serves as an active member of the President's Cabinet; serves on various committees; and
participates in internal community service.
* Organizes and manages the activities of the President's Office, including coordinating meetings and processing of financial records, travel, and communication between College employees, students, the Foundation, and the Board of Trustees.
* Interacts with internal and external executives, community leaders, and legislative officials.
* Assumes leadership on projects assigned by the President, including, but not limited to, the Multi-
Chamber Business After Hours, the annual College holiday party, and assisting with planning Fall and Spring kick-offs.
* Represents the President's Office positively by disseminating information and resolving problems
diplomatically and professionally.
* Records the President's Cabinet weekly meetings and assists the President in agenda preparation.
* Interviews, hires, trains, supervises, and evaluates work-study students as needed.
* Seeks professional development for continuous learning.
* Assumes all other reasonable and professional duties and responsibilities as assigned by the
President or the Board of Trustees.
Typical Qualifications
Associate's degree is required or equivalent education and experience. Strong communication and
interpersonal skills that include understanding general marketing and social media, professionalism,
confidentiality, and a positive attitude are required.
Three years of experience in a similar position strongly preferred.
Supplemental Information
ESSENTIAL FUNCTIONS:
* Must understand and support the mission of the community college.
* Must be able to handle discreet and sensitive issues and maintain confidentiality.
* Must have strong skills in customer service and possess excellent verbal and written communication skills, including social media.
* Must have the ability to work under pressure and organize multiple assignments, exercising
independent judgment.
* Must be able to establish and maintain effective relationships with co-workers and other individuals.
* Must be highly organized and able to coordinate events.
* Must be able to interpret rules, regulations, policies, and procedures.
* Must have the ability to connect with people within and outside of the College.
* Must be able to work in a safe and alert manner.
PERSONAL INTERACTION:
Frequent contact is made with all levels of College personnel, students, Board of Trustees, ICCB, ICCTA, State legislators, outside organizations, and the general public.
SUPERVISION EXERCISED:
Administrative and functional supervision is exercised over designated College work-study students.
$81k-126k yearly est. 10d ago
Licensed Insurance Office Manager
Sharon Sullivan-State Farm Agency
Office manager job in Elmhurst, IL
Job DescriptionState Farm Agency, located in Elmhurst, IL has an immediate opening for a full-time, Licensed Insurance OfficeManager. As an OfficeManager you will support our agency to continually achieve its goals. You will empower our team by implementing and supporting office policies and consistently ensuring excellent and mutually beneficial customer experiences.
We seek a detail-oriented professional with stellar customer service and collaboration skills to support our agency and community by promoting State Farm products and services. Property & Casualty, and Life and Health Insurance License required
If this sounds like you, please submit your resume and we will follow up with the next steps.
What we provide
Base pay
Paid time off (personal and vacation)
Valuable experience
Growth potential/Opportunity for advancement within my office
Qualifications:
Experience with insurance sales and service
Excellent communication skills - written, verbal, and listening.
Highly organized and detail-oriented
Experience in managing customer service preferred.
Proactive in problem-solving
Able to work in and manage a team environment.
Experience in Windows computer applications
Able to coordinate and collaborate with others to achieve agency goals.
Able to succeed in a fast-paced environment.
Property and Casualty License required.
Life and Health License required.
$100k-162k yearly est. 29d ago
Dental Office Manager
Dental Dreams 3.8
Office manager job in Chicago, IL
The Role: Dental Dreams in seeks a motivated OfficeManager professional with managerial dental practice experience. This position will focus on achieving operational goals, managing employee relations, and patient relations. The scope of the role is to assist and cover the front desk staff, fulfill the scheduling requirements and provide the necessary support to the Dental Assistants and Dentists.
Who Are We: Dental Dreams is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. More than 94% of Dental Dreams' patients say they recommend us to family and friends.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
We pride ourselves on observing all CDC and industry guidelines. We have also secured the recommended PPE and have protocols to safeguard our patients and staff.
Responsibilities:
Supervise all front and back-office staff; and cover those roles if necessary.
Have a patient-centric disposition and foster a culture of service
Hiring & training of support staff, performance management & annual reviews
Accurately verify dental benefits and check-in/out processes
Assist with presenting and/or explaining treatment plans
Collect payments, co-payments, and deductibles
Overseeing patient scheduling per goals
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Other duties as assigned
Qualifications:
Required:
Managerial and Dental Assistant experience
Possesses a track record for providing outstanding customer service
Must be able to work in a fast-paced, hands-on environment
Preferred:
Dental practice management experience
Bilingual
Knowledge in ADP Workforce, Dentrix, and/or Eaglesoft
KOS Services LLC / Dental Dreams is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
$50k-67k yearly est. Auto-Apply 18d ago
Front Office Manager
Trump International Hotel and Tower Chicago
Office manager job in Chicago, IL
Manages Front Office Operations to insure profitability, control costs and quality standards to ensure total guest satisfaction. Oversees front office systems, supplies inventory, scheduling, forecasting and department budget to maximize revenue. Compiles and prepares financial reports, including: rate and availability calendar. Interviews, trains, supervises, counsels, schedules and evaluates staff. Provide leadership and guidance to Front Office staff ensuring consistent Forbes Five Star Standards are provided.
EXAMPLES OF DUTIES
ESSENTIAL FUNCTIONS:
Average Percent of Time
25% Encourages a team spirit amongst staff members with leadership and guidance. Leads daily pre-
Shifts, conducts daily training and service shops and disciplines where appropriate.
25% Communicates effectively both verbally and in writing to provide clear direction to staff. Assigns and instructs guest service, front office, reservations and front desk agents in the details of work. Observes performance and encourages improvement.
20% Uses creative management skills to solve problems. Ensures compliance with Trump Hotels standards to ensure consistent high quality guest relations.
10% Manages desk through times of stress, and emergencies, resolves guest concerns, and implements resolutions by using discretion and good judgment.
10% Greets customers immediately with a friendly and sincere welcome, uses a positive and clear speaking voice, listens to and understands requests, issues, and situations from both guests and team members.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
Handles guest relocations as required.
Prepares daily forecast of expected arrivals and departures.
Participate in Lobby Greeter and Manager on Duty Program requiring weekend stay over, constant monitoring throughout the hotel and troubleshooting problems.
Expedites all requests by guests.
Performs duties as assigned by Director of Front Office and Director of Rooms
Attends Leadership meetings on behalf of Director of Front Office to obtain and disseminate pertinent information.
PHYSICAL REQUIREMENTS:
Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours
Physical Activity Frequency
Walking, standing Constant
Crouching/Bending/Stooping Frequent
Pushing/Pulling Occasionally
Stooping Constant
Twisting Constant
Lifting and carrying Frequent up to 20 pounds.
Reaching Constant
Grasping Constant
Talking Constant
Hearing Constant
Near Vision Constant
Far Vision Constant
Smell Constant
SAFETY REQUIREMENTS
Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.
ORGANIZATIONAL RELATIONSHIPS
Positions reporting directly to this position (titles):
Front Desk Agents
PBX Operators
Indirectly and in the absence of functional department head
Concierges
Bellpersons
Doorpersons
Guest Services Agent
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Excellent mathematical comprehension to understand and interpret numbers as they apply to operations in hotels.
Ability to read, write, speak and understand the English language to communicate effectively with guests and employees.
Thorough organization and supervisory skills proficient in accomplishing the task.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect and analyze accurate information and resolve conflicts.
Interpersonal skills to provide overall guest satisfaction.
Ability to work under pressure and deal with stressful situations during busy periods.
Must have a track record of being able to control cost, productivity and other KPI's including team's engagement levels.
QUALIFICATION STANDARDS
EDUCATION
High school graduate or equivalent required. 4 year college degree in Hospitality, Hotel Management or Business required.
EXPERIENCE
At least 2 years' combined experience in supervisory/management position in Rooms Division.
LICENSES OR CERTIFICATES
CPR certification and/or first aid training preferred.
GROOMING
All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.
OTHER
Additional language ability is strongly preferred.
BENEFITS: At Trump International Hotel and Tower Chicago, we offer a range of employment benefits for this Full-Time position, subject to any applicable eligibility, enrollment and/or benefit plan requirements. An overview of the benefits offered can be found on the Hotel's Career Center webpage here: Click Here.
E-VERIFY: Trump International Hotel and Tower Chicago participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.
Equal Opportunity Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.
$45k-62k yearly est. Auto-Apply 29d ago
Office Admin/Operations Manager
Dupage County 4.2
Office manager job in Lombard, IL
About us: As Seen on Oprah, ABC's Shark Tank, HGTV's HouseHunters and more...
COMPANY MISSION: Is to Move the World!
To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service).
Are you outgoing, energetic and full of life, and enthusiasm? Then we want to talk to you.
A successful candidate will be a dynamic customer service oriented professional with a passion for client service, "wowing" the customer, and take pride in solving problems for clients as well as growing a business within the community. You are energetic, driven, growth minded and understand that A Players in the workforce can accomplish the job of two. You are passionate about being part of a fast growing organization, independent, and take pride in solving problems and creating solutions, while building systems to get the job done. You excel in multi-tasking, Microsoft office products, leadership, customer service, logistics and thrive on challenge. You have BIG goals, and want to grow with a startup company.
Competitive salary plus opportunity for bonuses, community involvement, and marketing. Future opportunity such as base salary increases, company paid fuel, and company paid vehicle, profit sharing.
View a few YouTube videos to learn about us:
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Employment Opportunities With College HUNKS
As Seen on ABC's Shark Tank, HGTV's House Hunters, Blue Collar Millionaires and more...
With 90 franchise locations across the U.S., College Hunks Hauling Junk and Moving is the largest and fastest growing junk removal and moving franchise opportunity. In 2015 CHHJM was named one of the fastest growing companies College Hunks World Headquarters is located in Tampa, FL. CHHJM Headquarters operations provides franchise support to their franchise owners across the country and operates a World Class Sales and Loyalty Center. Recognized as one of the Top Places to Work, and known for its unique and fun company culture, CHHJM is an ideal place to flourish and grow as a professional.
COMPANY MISSION:
To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service).
College Hunks Hauling Junk - IL - DuPage County is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.
How much does an office manager earn in Chicago, IL?
The average office manager in Chicago, IL earns between $29,000 and $67,000 annually. This compares to the national average office manager range of $30,000 to $62,000.
Average office manager salary in Chicago, IL
$44,000
What are the biggest employers of Office Managers in Chicago, IL?
The biggest employers of Office Managers in Chicago, IL are: