IT Customer Service Manager
Office manager job in Verona, NY
Job Description
Oneida Innovations Group is a tribally-owned enterprise of the Oneida Indian Nation, an innovative and experienced Indian Nation owning and operating several multifaceted business enterprises, each focused on delivering exceptional customer experiences and service. We are currently seeking an IT Customer Service Manager to join our team!
Duties & Responsibilities:
Effectively manages the day to day operational activities related to supporting the Oneida Indian Nation workplace computing environment. This includes overseeing the Help Desk, Network Operations Center, and Computer Engineers.
Oversees entire Customer Service operation to provide timely and efficient delivery of services to customers and business partners.
Provides support to government contracting operations.
Coordinates all outbound communications to client areas regarding IT activities affecting their operations.
Collaborates with the Director of IT Operations Support to ensure services meet the needs of the IT and organizational strategies.
Provides support to the requesting department team members in identifying support issues to ensure full comprehension of the requirements of the requesting department.
Maintains an effective mechanism to track and monitor projects, validate estimates as presented, and identify/allocate required project resources.
Successfully establishes and maintains high quality documentation and on-line problem resolution tools necessary to provide Customer Service team with sufficient resources to perform their support tasks.
Efficiently manages the coordination and prioritization of inbound work requests from client areas.
Ensures effective allocation of IT resources for projects in the Oneida Indian Nation.
Streamlines project activities to achieve timely and cost effective completion in accordance with budgets and schedules.
Oversees the technical teams responsible for providing technical support to our client areas.
Provides the Director of IT Operations Support with information on the status and accomplishments within the Customer Service function.
Continually monitors and ensures the successful execution of the relationship management program IT is establishing with its customer base.
Conducts frequent meetings with Customer Service employees to review and discuss various company and departmental policies and procedures, to address problems and concerns, and as a tool in building teamwork.
Continually researches and develops standards, proposals and processes to promote growth, maturity, and effectiveness of the IT Department.
Minimum Qualifications:
Bachelors Degree in Computer Science, Engineering, or related discipline, MBA is desirable.
4 years technical support or operations center experience.
Prior supervisory experience in a technical environment, 2 years.
Excellent organizational, verbal and writing skills.
Ability to perform well under pressure in a multi task environment.
Must be able to interface with users and perform as a liaison between IT and the affected area.
Must be able to keep abreast of new technological and/or procedural developments and present options for improvement to their supervisor in an organized format.
Competencies in configuring, deploying & effectively managing end-point computing devices on an enterprise scale are preferred.
Must possess valid driver's license.
Oneida Innovations Group is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic under applicable law.
Job Posted by ApplicantPro
IT Customer Service Manager
Office manager job in Verona, NY
Oneida Innovations Group is a tribally-owned enterprise of the Oneida Indian Nation, an innovative and experienced Indian Nation owning and operating several multifaceted business enterprises, each focused on delivering exceptional customer experiences and service. We are currently seeking an IT Customer Service Manager to join our team!
Duties & Responsibilities:
* Effectively manages the day to day operational activities related to supporting the Oneida Indian Nation workplace computing environment. This includes overseeing the Help Desk, Network Operations Center, and Computer Engineers.
* Oversees entire Customer Service operation to provide timely and efficient delivery of services to customers and business partners.
* Provides support to government contracting operations.
* Coordinates all outbound communications to client areas regarding IT activities affecting their operations.
* Collaborates with the Director of IT Operations Support to ensure services meet the needs of the IT and organizational strategies.
* Provides support to the requesting department team members in identifying support issues to ensure full comprehension of the requirements of the requesting department.
* Maintains an effective mechanism to track and monitor projects, validate estimates as presented, and identify/allocate required project resources.
* Successfully establishes and maintains high quality documentation and on-line problem resolution tools necessary to provide Customer Service team with sufficient resources to perform their support tasks.
* Efficiently manages the coordination and prioritization of inbound work requests from client areas.
* Ensures effective allocation of IT resources for projects in the Oneida Indian Nation.
* Streamlines project activities to achieve timely and cost effective completion in accordance with budgets and schedules.
* Oversees the technical teams responsible for providing technical support to our client areas.
* Provides the Director of IT Operations Support with information on the status and accomplishments within the Customer Service function.
* Continually monitors and ensures the successful execution of the relationship management program IT is establishing with its customer base.
* Conducts frequent meetings with Customer Service employees to review and discuss various company and departmental policies and procedures, to address problems and concerns, and as a tool in building teamwork.
* Continually researches and develops standards, proposals and processes to promote growth, maturity, and effectiveness of the IT Department.
Minimum Qualifications:
* Bachelors Degree in Computer Science, Engineering, or related discipline, MBA is desirable.
* 4 years technical support or operations center experience.
* Prior supervisory experience in a technical environment, 2 years.
* Excellent organizational, verbal and writing skills.
* Ability to perform well under pressure in a multi task environment.
* Must be able to interface with users and perform as a liaison between IT and the affected area.
* Must be able to keep abreast of new technological and/or procedural developments and present options for improvement to their supervisor in an organized format.
* Competencies in configuring, deploying & effectively managing end-point computing devices on an enterprise scale are preferred.
* Must possess valid driver's license.
Oneida Innovations Group is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic under applicable law.
Business Office Manager
Office manager job in Liverpool, NY
Job DescriptionDescription:
BUSINESS OFFICE MANAGER
DEPARTMENT: Administration FLSA Status: Exempt
DUTIES AND RESPONSIBILITIES
Supervise office assistant and/or receptionist; meet public and staff; act as administrative assistant if position does not exist; organize, prioritize, and assign work; assure accuracy of all financial reports and records; order supplies as needed and handle maintenance needs on equipment such as copy machines, adding machines/calculators, printers, and computers.
The person holding this position is delegated the responsibility for carrying out the assigned duties and responsibilities in accordance with current prevailing federal and state regulations and established company policies and procedures.
ACCOUNTS RECEIVABLE FUNCTION
Review admissions for accuracy of payer information.
Maintain daily census information for each resident of the facility (see Census Function).
Prepare and bill the responsible party, monthly in accordance with the established due dates on the monthly calendar and as provided by month-end close procedures.
Timely and thorough follow-up of all receivables billed out of the facility for payment status.
Proper and timely recording of collection notes on all delinquent accounts.
Timely reporting of all delinquent accounts to the Administrator.
Referral of delinquent accounts to approved collection agency/legal attorney after all collection efforts have been exhausted.
Timely posting of all payments to resident ledgers (see Cash Receipts Function).
Continuous monitoring of resident ledger accounts for accuracy.
ACCOUNTS PAYABLE FUNCTION
Monitor opening of mail to ensure invoices get to proper department heads for coding.
General ledger coding of all administrative invoices received.
Verification that all valid invoices are entered into the accounts payable system in a timely manner and in the proper periods.
Review and check all accounts payable work and make necessary corrections/adjustments as needed.
Ensure all invoices have been properly authorized for payment by the Administrator.
Ensuring that all necessary documentation is received and forwarded to A/P for all new vendors, as well as editing current vendor information as needed.
Obtain W-9 information from all service providers as required by law.
Communicate with suppliers/vendors concerning questions about invoices, payment dates, etc.
PAYROLL FUNCTION
Timely transmission of all new hire information to the home office to ensure new employees are entered into the time clock as quickly as possible.
Proper reporting of all new employees to appropriate state/federal agencies as required by law.
Daily monitoring of time clock for missing punches, short lunches, missing lunches, etc.
Responsible for reporting habitual time clock discrepancies to appropriate department heads/supervisors and administrator.
Setup and maintenance of employee files.
Processing of payroll information for each payroll period to include total hours, bonuses, PTO, deductions, garnishments, etc.
Distribute paychecks to employees in accordance with established company procedures.
Timely reporting to home office of all pay changes, deduction changes, terminations, etc.
Appropriate and timely filing of reports to state/federal agencies as required by law.
Ensure proper filing and secure storage of all employee/payroll related information.
CASH FUNCTION
Monitor opening of mail to ensure all payments received are accounted for.
Check payment processing software for electronic payments received.
Deposit all funds received and send check register to home office daily.
Post all payments received daily to appropriate accounts/residents.
Monitor cash calls received from home office to ensure check registers agree and all service/bank charges are properly recorded on local accounts.
Reconcile and replenish all petty cash accounts at least once a month, more often if necessary.
Reconcile facility bank accounts as directed to include employee fund and resident council.
CENSUS FUNCTION
Reconcile census daily to ensure the manual and financial census' agree.
Continuous monitoring of changes that would affect census.
Ensure that all room changes, transfers, discharges, and leaves of absence are properly recorded and completed in a timely manner.
Consistent and effective communication with clinical staff to ensure accuracy of billing.
Report all census discrepancies immediately supervisor.
OTHER FUNCTIONS
Participate in all departmental meetings.
Greet all visitors to the facility in a courteous and professional manner.
Communicate effectively and productively with co-workers and staff.
Supervise work assigned to office assistant and/or receptionist if positions exist.
Answer telephone calls in a timely manner and direct calls to appropriate staff/departments.
Return phone messages in a timely manner.
Be informed about current employment laws, rules and regulations.
Perform related duties as assigned or as the situation dictates.
Requirements:
BASIC REQUIREMENTS
Residents always come first, and their needs will be met unless there is a conflict with the needs of others or the organization.
Residents, resident families, co-workers, and visitors will be treated with respect, dignity, and kindness.
Support the mission, vision and values of the facility.
Employee behavior will consistently be in a manner that demonstrates both the employee's and the company's commitment to an ethical, honest, and above-board approach in all dealings with employees, customers, suppliers, and the community.
Report to work on time and for scheduled shifts as attendance is required to perform the duties and responsibilities of this position.
Enhanced Care Manager
Office manager job in Oswego, NY
Seeking: compassionate individuals looking to help make a difference!
If you are passionate about making a difference in someone's life and want to work for an organization that appreciates and recognizes their employee's success, we encourage you to apply today!
Seeking a Full Time Enhanced Care Manager on our Oswego Corps Team
Our Full Time opportunities offer:
· Generous time off every year including 14 paid holidays, up to 3 personal days, vacation time, and sick time
· Employer funded Pension Plan (company contributions begin after 1 year of continuous employment)
· Comprehensive Health Care Coverage with low cost employee premiums, co-pays, and deductibles
· Company Paid Basic Term Life Insurance for Employee
· Long Term Disability Insurance
· Eligibility for supplemental insurance plans including Short Term Disability, AFLAC, and Voluntary Term Life
· Flexible Spending Account
· Eligibility for Federal Student Loan Forgiveness Program
· Tax Deferred Annuity (403B)
· Christmas Bonus
· Wireless discount for Verizon customers
· Free parking
SCOPE AND PURPOSE OF POSITION:
Enhanced Care Manager is the direct point of contact for Medicaid Members with ongoing HRSNs (health-related social needs). Care Manager is responsible for providing service to the Member throughout the social care journey including conducting screening, eligibility assessments, managing referrals, completing direct assistance and follow-ups to address outstanding needs.
This position is community and office based, requires collaboration and engagement within and outside the Salvation Army, coordinating closely with community agencies, and significant interface with the client database. This position requires strong communication and organizational skills, willingness and ability to operate in various environments including high-volume social service agency setting. Up to 25% travel is required to other Salvation Army locations for on-site service.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Care Manager Responsibilities:
• Provide case/care management to Medicaid Members seeking assistance from Salvation Army Centers, including screening, assessment, social care plan, and direct service delivery related to specific health-related social needs as identified by Social Care Network.
• Manage incoming referrals for enhanced HRSN services, within required timeframes, to ensure successful and timely connections are made for community members.
• Assess clients for Level 1 and Level 2 services. Conduct and document outreach to Members in alignment with required frequency, modality, and timeframe.
• Maintain caseload levels to sustain position through SCN billable activities within 3 months
• Conduct HRSN screening using the Accountable Health Communities (AHC) screening tool to assess member HRSNs. Manage Member consent and attestation as required.
• Conduct eligibility assessments and refer Members to eligible programs and services, including enhanced HRSN services (Level 2) and/or existing federal, state, and local resources (Level 1).
• Develop social care plans that include a summary of Member needs, eligibility, and services to which they are referred. Update the service plan throughout engagement.
• Document progress notes and action taken with each referral and service provision. Provide accurate and complete data entry consistently via the SCN client database platform
• Operate out of the primary location and provide Care Management support to Salvation Army centers across the SCN footprint; some/minimal travel to other Salvation Army sites as needed
• Engage Corps leadership team, case management staff and food program staff as needed
• Communicate regularly with Divisional Headquarters Social Services team to discuss program progress, solve problems, share detailed feedback on successes and challenges of the project, and continually look for opportunities to enhance the community member experience.
• Complete all initial and ongoing trainings as required for SCN; participate in annual professional development training
• Represent The Salvation Army at SCN and other community meetings as appropriate or assigned; attend Salvation Army staff meetings
• Adhere to Salvation Army Policies and Procedures
Qualifications
SPECIAL SKILLS, CERTIFICATES, LICENSES, REGISTRATIONS:
• Strong communications skills (both written and verbal), positive attitude, initiative, flexibility, collaborative and cooperative approach and dependability required.
• High level of confidentiality and discretion, good judgment and critical/proactive thinking are essential.
• Is self-motivated to advance work, seek solutions, and gain input from others at the appropriate intervals
• Able to maintain patient, professional demeanor when dealing with diverse community of clients, colleagues, volunteers, community members, and others
• Must demonstrate empathy and compassion through action and speech.
• Good organizational skills and attention to details.
• Good computers skills including Microsoft Word, Outlook, and Excel.
• Ability to work effectively with minimal daily supervision and guidance.
• A valid driver's license that meets The Salvation Army insurance requirements.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Auto-ApplyDental Front Desk-Baldwinsville, NY
Office manager job in Baldwinsville, NY
Job DescriptionDescription Simply Beautiful Smiles and Affiliates state-of-the-art dental practice in Baldwinsville, NY is searching for an organized and patient-focused Dental Front Desk associate. The ideal candidate for this position has exceptional communication skills with a focus on customer service. We are backed by the country's leading dental support organization which allows our practitioners to focus on providing patient-centric and clinically excellent care.
What Simply Beautiful Smiles Offers you as a Dental Front Desk Associate:
•Competitive Compensation and Benefit Package
•Modern offices equipped with the latest dental technology
•Teaching environment with succession planning and tuition reimbursement
•Healthcare Benefits (Medical, Prescription Drugs, Dental, and Vision)
•401(k) Savings Plan
What you can offer Simply Beautiful Smiles as a Dental Front Desk Associate:
•Greet and welcome patients and visitors.
•Provide outstanding customer service to our patients, coworkers, and the public.
•Follow HIPAA confidentiality guidelines.
•Answer patient phone calls following SBS's Excellence in “Customer Service” Program.
•Check patients into the patient management system
•Verify insurance eligibility
•Ensure financial agreements are signed and scanned.
•Note in patient's appointments; next day co-pays and balances to be collected.
•Collect all balances and co-pays.
INDSBS
Minimum Qualifications
Dentrix Enterprise experience
Experience working with patients in a dental office
Must be able to work in our office
Flexible schedule
Office Manager
Office manager job in Syracuse, NY
Our growing client is seeking a highly organized and proactive Office Manager to support daily operations and keep the business running smoothly. This role is ideal for someone who thrives in a small-team environment, can wear multiple hats, and is comfortable taking ownership of administrative and financial responsibilities. This is a full-time opportunity located near Syracuse, NY.
Key Responsibilities:
Oversee general office operations and ensure efficient workflow across the team
Manage payroll processing and maintain accurate employee records
Handle accounts payable and accounts receivable with strong attention to detail
Assist with documentation, scheduling, and reporting related to remediation projects
Support leadership with administrative tasks, vendor coordination, and internal communication
Qualifications:
Previous experience in office management within a small business setting
Strong background in payroll, AP/AR, and general bookkeeping
Familiarity with remediation industry processes or willingness to learn
Excellent communication, time-management, and problem-solving skills
Ability to work independently and maintain a high level of accuracy
Pay for this position is commensurate with experience and education, ranging roughly from $60,000 - $70,000.
To see a full listing of all our open positions, please visit:
******************************************************
red Shift Recruiting is the region's premier recruiting agency with over 100 years of combined experience in the recruiting field. We specialize in permanent, temporary, and temp-to-hire positions. Our superior service combined with our highly qualified and carefully selected bank of candidates sets us apart.
Office Manager - Construction
Office manager job in Syracuse, NY
Job Description
Office Manager - Construction Industry
About the Company:
Join a well-established, family-oriented construction company that has been a trusted name in the industry for more than three decades. This organization has built a stellar reputation for delivering high-quality, environmentally responsible, and socially conscientious projects across the Northeastern, Midwestern, and Mid-Atlantic United States. Known for its amazing culture and close-knit, team-driven atmosphere, this company values its people just as much as the clients it serves.
Position Overview:
We are seeking an experienced Office Administrator to support accounting, project management, and administrative functions for multiple active construction projects. This role will be a key liaison between the project management team, accounting staff, vendors, subcontractors, and clients, ensuring seamless communication and strong organizational flow.
Key Responsibilities:
Manage and process AP/AR tasks, subcontractor billing, and client invoicing.
Provide full-charge bookkeeping support, preparing detailed reports for leadership and project staff.
Coordinate and maintain documentation, including contracts, purchase orders, change orders, and RFIs.
Maintain accurate and organized project files while tracking project progress, change orders, and job status.
Communicate daily with project managers, site superintendents, and external partners to ensure administrative accuracy.
Support the project team with reporting, scheduling, and document management.
Build and maintain strong working relationships with clients, consultants, and subcontractors.
Contribute to overall organizational efficiency through problem resolution and cross-departmental collaboration.
Qualifications:
Solid employment history with demonstrated success in full-charge bookkeeping.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) with advanced spreadsheet/reporting skills.
Experience with construction accounting software such as Timberline or Sage Intacct (strongly preferred).
Strong accounting, math, and organizational skills; highly detail-oriented with the ability to meet deadlines.
Excellent verbal and written communication skills.
Ability to adapt quickly to new software and processes.
Work Environment:
Office-based role in Syracuse, NY with no travel required.
Standard office equipment use (computer, phone, printer, copier, fax, etc.).
Collaborative and professional environment with a strong emphasis on teamwork and customer service.
Compensation & Benefits:
Competitive salary (70k-95k).
Comprehensive health, dental, and vision insurance.
401(k) with employer match.
Paid time off and holidays.
Professional development and growth opportunities within a family-like, supportive company culture.
Contact:
Chris De Cecco
Vice President of Recruiting
chris.dececco@Prevailrecruiting.com
(949)276-9529
Transplant Office Manager
Office manager job in Syracuse, NY
Responsible for providing day-to-day leadership and support to the clinics. Participates in all related front office duties including providing guidance and support to staff as needed. Facilitates open lines of communication with staff, medical director, health care team, patients and family.
Minimum Qualifications:
Bachelor degree and two years of relevant healthcare administrative experience or Associates degree with four years relevant healthcare administrative experience required. Excellent written/oral communication, organizational and computer skills, and supervisory experience required.
Preferred Qualifications:
Ability to lead a diverse team to a common purpose and proactively seek new ideas and solutions to organizational challenges.
Work Days:
Monday-Friday 730-1600
Message to Applicants:
Recruitment Office: Human Resources
Executive Order:
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************.
Front Office Manager- Microtel Newark
Office manager job in Newark, NY
Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported.
Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence.
Reports To: Assistant General Manager or General Manager
Summary
Manage the work activities of all Front Office associates by performing the following duties.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Assign duties and shifts to associates and observe performance to ensure adherence to hotel policies and established operating procedures.
Ensure proper cash and key control procedures are followed.
Answer inquiries pertaining to hotel policies and services.
Attend staff meetings to discuss company policies and guest complaints, and to make recommendations to improve service and ensure more efficient operation.
Perform Front Desk duties as needed.
Exceed Guest expectations by providing exemplary service
Provide guests with information pertaining to available services and hours of the hotel, i.e. restaurant, lounge.
Ensure effective departmental communication through logs, daily stand up meetings and monthly department meetings.
Ensure all brand standards and initiatives are implemented and followed.
Perform a variety of administrative tasks including, monitoring service trends using Guest Satisfaction results, processing department payroll, maintaining an accurate inventory of supplies, and handling any accounting and purchasing functions, i.e. cost and inventory levels for the Market/Pantry.
Maintain up to date records and files.
Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service.
Ensure the cleanliness of the Front office, lobby and surrounding areas.
Assist in checking all fixtures, equipment and conditions (lights, music, heating/cooling, furniture, wallpaper, etc.) for proper operations, settings and maintenance. Report deficiencies.
Supervisory Responsibilities
Directly supervises associates in the Front Office Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Follow policies and procedures; Support organization's goals and values.
Demonstrate knowledge of EEO policy; Promote a harassment-free environment.
Work within approved budget; Conserve organizational resources.
Observe and enforce safety and security procedures; Determine appropriate action beyond guidelines; Report potentially unsafe conditions; Use equipment and materials properly.
Demonstrate accuracy and thoroughness; attention to detail; Look for ways to improve and promote quality; Accept and apply feedback to improve performance; Monitor own work to ensure quality.
Speak clearly and persuasively in positive or negative situations; Respond well to questions; Participate in meetings.
Write clearly and informatively; Present numerical data effectively; Read and interpret written information.
Be at work/meetings consistently and on time; Ensure work responsibilities are covered when absent; Complete work on time or notify appropriate person with an alternate plan.
Treat people with respect; Inspire the trust of others; Work with integrity and ethics.
Approach others in a tactful manner; React well under pressure; Accept responsibility for own actions; Follow through on commitments.
Exhibit confidence in self and others; Inspire and motivate others to perform well; Effectively influence actions and opinions of others; Give appropriate recognition to others.
Focus on solving conflict, not blaming; Maintain confidentiality; Listen to others without interrupting and get clarification; Keep emotions under control; Remain open to others' ideas and try new things. Build commitment and overcome resistance.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
Set and achieve challenging goals; Demonstrate persistence and overcome obstacles.
Develop strategic project/implementation plans; Communicate changes and progress; Complete projects on time and budget; Manage project team activities.
Prioritize and plan work activities; Manage competing demands; Use time efficiently; Meet or exceed productivity standards. Organize or schedule other people and their tasks; Develop realistic action plans. Determine work flow and procedures.
Delegate work assignments; Match the responsibility to the person; Give authority to work independently; Set expectations and monitor delegated activities. Provide vision and inspiration to peers and subordinates.
Balance team and individual responsibilities; Exhibit objectivity and openness to others' views; Contribute to building a positive team spirit; Build morale and group commitments to goals and objectives; Support everyone's efforts to succeed.
Identify and resolve problems in a timely manner; Develop alternative/creative solutions; Work well in group problem solving situations; Use reason even when dealing with emotional topics.
Display willingness to make decisions; Exhibit sound and accurate judgment; Support and explain reasoning for decisions; Include appropriate people in decision-making process; Make timely decisions; Understand business implications of decisions.
Include staff in planning, decision-making, facilitating and process improvement; Take responsibility for subordinates' activities; Make self available to staff; Provide regular performance feedback; Develop subordinates' skills and encourage growth; Apply customer feedback (internal and external).
Assess own strengths and weaknesses; Pursue training and development opportunities; Strive to continuously build knowledge and skills; Share expertise with others; Ask for and offer help when needed.
Adapt to changes in the work environment;; Change approach or method to best fit the situation; Prepare and support those affected by change
Requirements
Education and/or Experience
One to three years related experience and/or training; Associate's degree (A. A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience.
Computer Skills
To perform this job successfully, an individual should have basic computer knowledge including Outlook email; Microsoft Excel Spreadsheet software and Microsoft Word Processing software.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of organization.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical Demands
The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation:
Move, transport, put, install, remove, replace, position, place, transfer
Ascend, descend, traverse
Move about or to, position self
Detect, diagnose, operate, adjust, attach, position, set up, handle, tend to, activate, apply, measure, use, modify, input, write, compile, retrieve, make, construct, create, collect, inspect, prepare, serve
Communicate, converse, discern, convey, discuss
Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess
The associate must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.
Work Environment
While performing the duties of this Job, the associate is occasionally exposed to outside weather conditions, dust and chemicals. The noise level in the work environment is usually moderate. The associate works in an environment open to the general public.
Acknowledgement
This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands).
Salary Description $19-$21 per hour
Business Desk Deal Manager
Office manager job in Vienna, NY
This role is for a highly experienced Business Desk Deal Manager who will lead the Deal Enablement function for North America Sales teams and accounts, providing critical support in all aspects of the deal process, including: deal structuring, pricing/discounting, and business approvals. This is a challenging position in a fast-paced environment with the opportunity to directly impact the efficacy and success of the sales organization.
The successful candidate will have an operational execution and cross-functional team leadership background with demonstrated experience in supporting a team-based approach, developing strategies, implementing programs, and supporting business practices to facilitate the entire Deal life cycle.
Essential Functions
The Business Desk Team is responsible for the process and field execution to support the deal life cycle in our geographies. The team's objective is to deliver a comprehensive, consistent, and scalable process, with increased visibility and focus on large, complex, or strategic deals to increase the probability of success, maximize the revenue and profitability of the solutions sold, and ensure compliance with corporate policies.
The candidate must have demonstrated the ability to work with multi-organizational teams composed of individuals from Sales, Finance, Services, Legal, Operations, and Product Management. They must be proactive and have a strong capacity to work independently. They should exhibit attention to detail, excellent communication, and interpersonal skills.
You will serve as a trusted advisor and partner to Field Sales Management on pricing, deal construction, and business terms to support the sales effort in key accounts. You will serve as a point for Sales and Area/Geo Deal teams by overseeing the key stages in the process:
Opportunity identification/assessment: Proposal scope, key issues, and assigning owners, early risk assessment, critical dates/milestones, go-forward process, and approval levels
Deal or Contract Pricing structure: Issue resolution, risk mitigation, optimizing economics/ margin strategy, financial and legal compliance with internal processes/policies, completion of summary material
Review and approval: Up through the necessary organization levels based on deal economics, complexity, non-standard business terms, etc.
Process Improvement: Help the North America team establish policies and best practices. Partner with Sales, Management, and cross-functional groups to identify opportunities to streamline and improve the overall Business Desk and Deal Enablement processes. Support Area communication/training regarding processes, deal review triggers, etc.
As the subject matter expert, guide sales and cross-functional partners in all aspects of the Deal Review/Contract Pricing processes. You will be a sales advocate/partner for internal organizations to understand complex sales issues, customer, and/or competitive trends.
Education and Experience Requirements
Typically requires a minimum of 8 years of related experience
A BS/BA Degree is preferred
Must be analytical, with sound decision-making skills
Excellent verbal, presentation, and written communication skills
Proficient with financial metrics used in Deal economics analysis
Attention to detail with the ability to understand the big picture
Demonstrate good judgment in solving problems as well as identifying problems in advance, and proposing solutions; skilled in issue/risk management
Personable, professional, solid business acumen, ability to both partner with and lead individuals from cross-functional teams, and interact effectively with all levels in the organization
Hard-working, ambitious and resilient; proactive, with a sense of urgency
Confident self-starter, able to work in an ambiguous environment where the overall process is evolving
Ability to prioritize and manage deal activity to meet customer and/or sales deadlines
Compensation:
The target salary range for this position is 130,050 - 193,600 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU's), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.
Team Manager - Fayetteville, NY
Office manager job in Fayetteville, NY
Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the opportunity to make a real impact-every day.
Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it!
What's In It for You?
Competitive pay & eligible for quarterly bonuses
Free on-shift meals & unlimited fountain beverages
Paid vacation, sick time, and holidays
Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
Career advancement & leadership development opportunities
Tuition discounts
Perks & rewards for team members
Team member assistance program
And much, much more!
As a Team Manager, you'll be part of the bakery-cafe's leadership team, helping to run great shifts, support team development, and maintain the high standards our guests expect.
As a Team Manager at Panera, Your Role Includes:
Make sure every guest is delighted by the quality of our food, service, and staff.
Build engaging relationships that lead to long-term, loyal guests.
Lead, manager and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience - and celebrate their achievements along the way.
Participate in the interviewing and selection process.
Train the team in food safety standards and ensure they are maintained.
Help build our Culture of warmth, belonging, growth, and trust.
This Opportunity Is for You If:
Minimum age: 18 years of age.
1+ years of restaurant management experience preferred.
Proven ability to lead great shifts while directing, motivating, coaching and developing others in a fast-paced environment.
ServSafe certification (or ability to achieve certification).
This role requires flexible hours including nights and weekends in a faced-paced environment with shifting priorities.
Any job offer for this position is conditional upon the results of a background check.
While performing this job, the Team Manager role is regularly required to:
Ability to lift, carry, push, or pull objects 25 pounds.
Capability to stand and walk for up to 6 hours.
Must be able to clearly communicate and quickly understand guests and associates' directions in a loud environment.
Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others!
__
Equal Opportunity Employer: Disabled/Veterans
Competitive Pay: $20 - $24.50
The actual pay offered will be determined by multiple factors, including but not limited to the candidate's relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.
600796 Fayetteville, NY - Towne Drive
Auto-ApplyDental Office Manager
Office manager job in Syracuse, NY
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Dental Office Manager, which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients' lives.
Job Type: Full - Time
Salary: $60,500 - $65,000 /year + monthly and quarterly incentive earnings
At Aspen Dental, we put You First. We offer:
* A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
* Career development and growth opportunities to support you at every stage of your career
* A fun and supportive culture that encourages collaboration and innovation
* Free Continuous Learning through TAG U
How You'll Make a Difference:
As a Dental Office Manager, you will lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an extensive, ten-week training program to gain business and leadership knowledge designed to help you succeed and grow within our organization.
* Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
* Hire, develop, manage and retain the office staff
* Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
* Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability
* Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance
* Additional tasks as required
Preferred Qualifications
* Minimum of one year of managing a team of direct reports
* High school diploma or equivalent; college degree is preferred
* A people centric leader who motivates and inspires others
* Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
* Demonstrate analytical thinking; place a premium on leveraging data
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
* May vary by independently owned and operated Aspen Dental locations.
Limitations apply, please see recruiter for details
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Auto-ApplyCare Coordination Manager (Registered Nurse)
Office manager job in Syracuse, NY
Since 1887, Crouse Health has been a leading healthcare provider in Central New York. We#ve combined a family-friendly culture with a passion to provide the best care, which creates an environment where both patients and team members feel valued.#Crouse Health offers a full range of general and specialty care, inpatient and outpatient services, as well as community health education and outreach programs. Crouse#s Care Coordination team is hiring a Care Coordination Manager who is responsible for providing day to day management of the RN Care Managers in the department.# Pay Range: $95,000 plus based on education and experience Schedule:# Full-Time, Monday-Friday, 8:00am-4:30pm Care Coordination Manager Responsibilities: Manager is responsible for providing day to day management of the RN Care Managers in the department, including Utilization Management, Discharge Planning and Denials and Appeals functions. Assessing workflow related to readmission prevention, length of stay and daily review of observation admissions. Works with Business Office staff regarding workflow processes and maintains an effective denials management process. General operational oversight includes hiring, training and evaluating staff. Develops and implements workflows, policies, procedures and audits performance. Performs staff management functions related to employee selection, on-boarding/orientation, coaching/development, staffing, work assignments, performance management and goal alignment as guided by hospital policy and procedures and collective bargaining unit agreement (when applicable). Develops programs accurately track and analyze care management data collection process.# Analyzes data to identify patterns and trends of performance.# Consistently maintains accountability to hospital, state and federal regulations and professional standards and evaluates alternate level of care determinations to ensure compliance with regulatory requirements and contractual agreements. Care Coordination Manager Requirements: Licensed as a Registered Nurse in New York State Bachelor#s degree Five (5) years previous case management/ discharge planning in an acute care setting or other care continuum experience in a clinical setting Knowledge of regulatory requirements related to acute care discharge planning Preferred # Acute care utilization review experience Benefits Overview: Medical, Dental, Vision, FSA, and 401K. Company paid life insurance. Tuition Assistance and Workforce Development Opportunities. Crouse Health Employee Assistance Program. Employee discounts on any Inpatient or Outpatient service, hospital cafeteria and pharmacy, and certain retailers. YMCA Subsidy program.
Since 1887, Crouse Health has been a leading healthcare provider in Central New York. We've combined a family-friendly culture with a passion to provide the best care, which creates an environment where both patients and team members feel valued. Crouse Health offers a full range of general and specialty care, inpatient and outpatient services, as well as community health education and outreach programs.
Crouse's Care Coordination team is hiring a Care Coordination Manager who is responsible for providing day to day management of the RN Care Managers in the department.
Pay Range: $95,000 plus based on education and experience
Schedule: Full-Time, Monday-Friday, 8:00am-4:30pm
Care Coordination Manager Responsibilities:
* Manager is responsible for providing day to day management of the RN Care Managers in the department, including Utilization Management, Discharge Planning and Denials and Appeals functions.
* Assessing workflow related to readmission prevention, length of stay and daily review of observation admissions.
* Works with Business Office staff regarding workflow processes and maintains an effective denials management process.
* General operational oversight includes hiring, training and evaluating staff.
* Develops and implements workflows, policies, procedures and audits performance.
* Performs staff management functions related to employee selection, on-boarding/orientation, coaching/development, staffing, work assignments, performance management and goal alignment as guided by hospital policy and procedures and collective bargaining unit agreement (when applicable).
* Develops programs accurately track and analyze care management data collection process. Analyzes data to identify patterns and trends of performance.
* Consistently maintains accountability to hospital, state and federal regulations and professional standards and evaluates alternate level of care determinations to ensure compliance with regulatory requirements and contractual agreements.
Care Coordination Manager Requirements:
* Licensed as a Registered Nurse in New York State
* Bachelor's degree
* Five (5) years previous case management/ discharge planning in an acute care setting or other care continuum experience in a clinical setting
* Knowledge of regulatory requirements related to acute care discharge planning
* Preferred - Acute care utilization review experience
Benefits Overview:
* Medical, Dental, Vision, FSA, and 401K.
* Company paid life insurance.
* Tuition Assistance and Workforce Development Opportunities.
* Crouse Health Employee Assistance Program.
* Employee discounts on any Inpatient or Outpatient service, hospital cafeteria and pharmacy, and certain retailers.
* YMCA Subsidy program.
Customer Experience Manager
Office manager job in Syracuse, NY
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.
It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!
RESPONSIBILITIES
Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience.
Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager.
Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks) are set and meet or exceed brand standards. Ensures that all front-end equipment is in working order and associates are trained to include services where applicable.
Responsible for opening and closing procedures, maintaining the store cleanliness, recovery, and keeping their store ready for customers at all times.
Responsible for performing store manager duties in their absence.
Partners with the store manager to recruit, train, coach, develop and supervise all crew members.
Reviews all corporate communications and reacts accordingly.
Partners with the entire store leadership team in merchandising procedures and World Recovery.
Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room
This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.
QUALIFICATIONS
High School Graduate or equivalent.
College experience preferred.
Minimum 2 years of management experience
Excellent verbal and written communication skills
Ability to multi-task
Creative thinking
Ability to maintain composure under pressure
ESSENTIAL JOB FUNCTIONS
Frequently operate cash register
Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
Frequently ascend/descend ladders in order to retrieve and put away stock
Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
Must be able to remain in a stationary, upright position for 80% of the time
Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome
Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new
Position Type:
Hourly
Position Starting At:
$18.50
BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has ***************** email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers
Auto-ApplyCustomer Experience Manager Nights and Weekends Part Time
Office manager job in Syracuse, NY
Store - SYRACUSE-DEWITT, NYDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
Plan and lead the execution of class and in-store events in accordance with Company programs
Lead the omnichannel processes
Manage and execute shrink and safety programs
Assist with cash reconciliation and bank deposits
Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
Assist with the onboarding of new Team Members
Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
Serve as Manager on Duty (MOD)
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
Acknowledge customers, help locate the product and provide solutions
Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
Manage and execute the shrink and safety programs
Cross train in Custom Framing selling and production
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
Retail management experience preferred
Physical Requirements
Work Environment
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Total Base Pay Range for this Position:
$16.50 - $22.50
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
Auto-ApplyCustomer Experience Manager Nights and Weekends Part Time
Office manager job in Syracuse, NY
Store - SYRACUSE-DEWITT, NY Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
* Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
* Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
* Plan and lead the execution of class and in-store events in accordance with Company programs
* Lead the omnichannel processes
* Manage and execute shrink and safety programs
* Assist with cash reconciliation and bank deposits
* Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
* Assist with the onboarding of new Team Members
* Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
* Serve as Manager on Duty (MOD)
* Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
* Acknowledge customers, help locate the product and provide solutions
* Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
* Manage and execute the shrink and safety programs
* Cross train in Custom Framing selling and production
* In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
* Retail management experience preferred
Physical Requirements
Work Environment
* Ability to remain standing for long periods of time
* Ability to move throughout the store
* Regular bending, lifting, carrying, reaching, and stretching
* Lifting heavy boxes and accessing high shelves by ladder or similar equipment
* If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
* Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Total Base Pay Range for this Position:
$16.50 - $22.50
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
Auto-ApplyAssistant Customer Service Manager Cortland, NY
Office manager job in Cortland, NY
Pay Range: $18.00 - $25.00 Responsible to ensure each Front End associate provides fast, friendly, and efficient customer service. Responsible for overseeing the entire Front End operation of the store to include customer checkout (registers, scanning, and service), bottle return, cleaning of the break room and restrooms, and the parking lot and sidewalk area of store operations. Ensures all front end policies and procedures are adhered to at all times. Assists the Customer Service Manager to ensure that all company programs are communicated to and adhered to by all Front End associates.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Other duties may be assigned. Responsible for ensuring that the highest level of customer service and courtesy is provided at all times. Consistently work within company 5S efficiency standards. Ensure each associate asks each customer for an AdvantEdge Card. Ensure each associate smiles, acknowledges our customers at the beginning and end of each transaction. Ensure each associate is aware of shrink-related items and how to control. Responsible for training and supervising all cashiers, bottle associates and service clerks. Schedule associates and performs other administrative-like duties. Maintain cashier controls and security in accordance with company policies and procedures. Ensure cash controls and over/short policies are adhered to. Ensure an adequate level of supplies necessary to operate the Front End area of the store and to maintain expense control. Responsible for cash control of all media's collected at registers, according to company policies and procedures. Maintain detailed and accurate cashier log books to provide audit information necessary in accordance with company regulations. Responsible to assist the Customer Service Manager in the maintenance of all Front End expenses (i.e.: payroll, cashier over/shorts, etc). Ensure that all customer orders are rung accurately, efficiently and in accordance with all corporate policies and procedures. Responsible for ensuring that all pricing errors are recorded on a timely basis. Ensure that the Front End operation is kept neat, safe, clean and in accordance with all company and state sanitation regulations. Maintain a neat, clean and organized workstation, according to 5S standards, at all times. Ensure that all Front End merchandising racks (i.e.: cigarettes and candy) have adequate levels of merchandise and are kept neat and clean. Ensure that all Front End associates consistently work within company efficiency standards. Perform other related duties as assigned by management and adhere to all company policies and procedures.
MINIMUM QUALIFICATIONS
Must be at least 18 years of age. Satisfactory Performance Reviews. Strong Organizational skills and ability to multi-task. Ability to manage others and demonstrate follow-through to achieve desired results and objectives. Strong communication skills. Basic Literacy. Basic Computer Skills.
EDUCATION AND EXPERIENCE
High School Diploma or equivalent. 1-3 years related experience
PHYSICAL REQUIREMENTS
Exposure to Cold Environment Occasional 1-3 Hours
Exposure to Hot Environment Occasional 1-3 Hours
Bending Constant 5-8 Hours
Walking Constant 5-8 Hours
Standing Constant 5-8 Hours
Sitting Occasional 1-3 Hours
Squatting/Kneeling Constant 5-8 Hours
Grasping/Finger Movement & Dexterity- Left/Right Hands Constant 5-8 Hours
Twisting Constant 5-8 Hours
Pivoting Constant 5-8 Hours
Lifting Occasional 1-3 Hours up to 75lbs
Pushing/Pulling Frequent 3-5 Hours up to 75lbs
Lifting Frequent 3-5 Hours up to 50lbs
Lifting Occasional 1-3 Hours up to 25lbs
EQUIPMENT USED
EQUIPMENT USED
Phone
Computer Applications
Calculator
Register
Cleaning tools, mop, broom, rake, and shovel
Floor Machine
* Equipment used by a minor (under 18 years of age), please refer to The Equipment use by Minor Associates policy dated: June 2008.
Our Company does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.
Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift.
Nearest Major Market: Syracuse
Office Manager
Office manager job in Syracuse, NY
The Office Manager will organize and coordinate a variety of processes and procedures that relate to various parts of the company, which are administrative in nature. The Office Manager will also help perform administrative duties, including but not limited to answering phone calls, filing and organizing documents, coordinating schedules, incoming and outgoing emails, and office-related errands. We are looking for an energetic professional who has demonstrated experience wearing multiple hats and managing multiple, large-scale projects at the same time.
The Office Manager must be well-organized and flexible. Previous experience overseeing personnel (both part-time personnel and full-time personnel) is required. The Office Manager must be technically proficient in both Windows and MacOS environments. References must be supplied to corroborate both technical acumen (computer proficiency) as well as prior supervisory experience. The candidate should have experience writing standard operating procedures, training staff to follow those procedures, and providing feedback when those procedures are not followed. The candidate must be able to communicate well both to subordinates and supervisors.
Required Education / Preferred Education:
Bachelor's degree in a technical field and advanced degree in Management
Required Experience / Preferred Experience:
5 years as an Office Manager in a Supervisory role / 10 years as an Office Manager in a Technical and Supervisory role
Required Skills:
Understanding of various desktop/laptop hardware and peripherals
Understanding of Microsoft operating systems and Microsoft client software
Understanding of basic 3rd party software
Candidate must be able to track details at a granular level
Candidate must have the ability to multitask
Candidate must be able to work as part of a team
Candidate must be able to work in a flexible and growing environment
Candidate must be able to express themselves in both written and verbal communication
Candidate must be able to communicate to customers with various levels of technical knowledge
Candidate must be willing to work a 9 - 5 Monday through Friday work week schedule on-site.
Candidate must be comfortable performing administrative duties
Preferred Skills:
Previous experience training staff in a technical (computer) environment
Ability to troubleshoot both hardware and software issues in various ways
Understanding of basic networking concepts (including wireless technologies)
Previous experience in an administrative position
Location:
Syracuse, NY
Salary Range:
Based on experience Compensation: $40,000.00 - $50,000.00 per year
Auto-ApplyFront Desk Team Member
Office manager job in Syracuse, NY
Full-time Description
Want to be apart of a GREAT team? Join our team at our new Syracuse Office!
Lalor Family Dental is a growing, multi-office dental practice in the Greater Binghamton Area bringing over 60 years of experience in the dental field. We are looking for qualified individuals to join our Business Team at our new office in Syracuse! Our Business Team Members work in our front office where they help check out patients, schedule appointments, and assist patients with financial arrangements and questions.
We are looking for individuals with positive attitudes and a patient-centered mindset. Willing to train the right person for a successful career and advancement. We can train you in the industry, but we like result oriented, ethical people that like to get stuff done and aren't afraid of hard work. Looking for people that like to lead by example and like to coach and develop others. Accelerated growth opportunities with this role are available for the right person; bonus and raise potential after the first 90 days and again at 6 months. NO EXPERIENCE NEEDED!
Job Requirements
Highly capable individual who is results-focused
Highschool Diploma or GED required
Self-motivated and demonstrates initiative
Extremely hardworking and thrives in a demanding environment
Positive Attitude
Believes in a patient-centered approach to customer service in the dental environment
Demonstrates innovative approaches to problem-solving
Has experience leading others in a previous position, on a sports team, or through a club/organization
Takes responsibility
Serves with integrity
Positive attitude a must
Strong interpersonal, decision-making, and communication skill
Benefits
Family Owned
Health and Vision Insurance
Dental Coverage
Bonus potential after 90 days
Fun, company sponsored events throughout the year!
401(k) and Match
Certified as a Great Place to Work for the last 4 years!
Employee Assistance Program
Paid Time Off
Free parking
On-the-job training
Certified a Great Place to Work for 2020, 2021, 2022, 2023 and 2024
Lalor Family Dental is an equal opportunity employer. No person is unlawfully excluded from consideration for employment because of race, religion, creed, color, sex, age, national origin, disability, sexual orientation, gender identity, transgender status, gender dysphoria, marital or family status, pregnancy, military status, veteran status, predisposing genetic characteristics or carrier status, arrest or conviction record, domestic violence victim status, or any other legally protected class or status. Furthermore, we will not tolerate any form of discrimination or harassment of our employees by co-workers, supervisors, customers, or vendors. This commitment extends to our policies on recruiting, advertising, hiring, placement, promotion, training, transfer, wages, benefits, termination and all other privileges, terms, and conditions of employment
.
Salary Description $17.00 - $20.00
Facilities & Life Support Manager
Office manager job in Syracuse, NY
Onondaga County Aquarium Facilities & Life Support Manager The Facilities & Life Support Manager is responsible for the safe, efficient, and reliable operation of all building systems, life support systems (LSS), and facility infrastructure throughout the aquarium. This position will play a key leadership role in the commissioning and startup of the new facility, assisting in the installation, overseeing the testing and initial operation of all life support, mechanical, and building systems prior to opening.
Once operational, the Facilities & Life Support Manager will oversee a team responsible for preventive maintenance, custodial services, and daily facility operations to ensure optimal conditions and wellbeing for both animals and guests. The position also manages external service contracts and coordinates with Onondaga County Facilities Management to schedule and supervise skilled trade support.
Pre-Opening / Commissioning Phase
* Collaborate with the construction and operations teams during facility commissioning to ensure all life support, HVAC, electrical, plumbing, and building systems meet performance standards and operational requirements.
* Develop and implement preventive maintenance (PM) schedules, SOPs, and safety protocols for all building and LSS equipment.
* Assist in system testing, equipment startup, and documentation of O&M manuals.
* Establish spare parts inventory, maintenance tools, and vendor relationships.
* Recruit, train, and onboard LSS and Custodial teams prior to opening.
Operational Phase
* Ensure all life support equipment-including pumps, filtration, ozone, UV, control systems, and chemical dosing systems-operates within design specifications and established safety tolerances.
* Oversee water quality management in coordination with the Life Sciences team, ensuring all aquatic systems meet required parameters (temperature, salinity, dissolved oxygen, nitrogen cycle stability, ORP, pH, and clarity) and that corrective actions are implemented promptly.
* Manage building infrastructure systems such as HVAC, lighting, plumbing, fire protection, and water management.
* Direct and support the custodial team to ensure exceptional cleanliness, guest comfort, and adherence to health and safety standards.
* Supervise maintenance staff and contractors in completing PM, repairs, and capital projects.
* Administer all building and maintenance service contracts, including waste management, HVAC, pest control, landscaping, and specialized systems vendors.
* Serve as the primary liaison with Onondaga County Facilities Management, coordinating skilled trades support while retaining oversight responsibility for all aquarium-specific systems and ensuring facility needs unique to aquarium operations are accurately represented.
* Maintain accurate logs, work orders, and system performance data.
* Develop and lead emergency response protocols for facility and life support failures, including power outages, water quality incidents, structural leaks, environmental alarms, and critical life support equipment failures.
* Ensure all facilities and life support staff are trained in incident response, lockout/tagout, confined space safety, respiratory protection, and chemical handling.
* Serve as the primary contact for after-hours emergencies involving facility or life support systems, ensuring timely response and coordination with staff, contractors, and emergency services as needed.
* Coordinate facility support for special events, extended hours, and seasonal operations.
* Develop and manage departmental budgets for maintenance, utilities, custodial supplies, and service contracts.
* Ensure compliance with all relevant local, state, and federal regulations, including OSHA, EPA, NY State DEC, U.S. Fish & Wildlife Service (USFWS), Florida Fish & Wildlife Conservation Commission (FWC), local Health Department codes, Fire Marshal requirements, and AZA facility operations standards.
* Collaborate with animal care, operations, and guest experience departments to maintain a safe, functional, and visually appealing environment for all guests and staff.
* Monitor and optimize utility consumption (electric, water, gas) and implement sustainability initiatives related to energy efficiency, heat recovery, and water conservation.
* Other duties as assigned.
Experience Required
Minimum 5-7 years of experience in facilities or engineering management, ideally in a public attraction, aquarium, zoo, or hospitality environment. Must hold and maintain First Aid, CPR, Emergency O2, and AED certification; training will be provided. Proficient in operating, maintaining, designing and building life support systems for marine and freshwater systems required. Knowledge and ability to adhere to OSHA standards and proper use of personal protective equipment in an aquarium environment required. Preferred certification - OSHA 10 for General Industry. Skilled in general construction, troubleshooting mechanical systems and the safe use of tools. Experience with Ozone generation, safety, handling and its use in aquariums is essential. Preferred certification - AALSO Operator Level III. Degree or relevant work experience required. Exceptional leadership skills and proven experience. Excellent verbal and written communication skills. Experience managing departmental budgets. Strong listening, presentation and decision-making skills. Creative problem solver who thrives when presented with a challenge. Energetic and eager to tackle new projects and ideas.
Salary
60,000 - 70,000
How to Apply
All candidates should apply through our corporate careers website at ********************************
Onondaga County Aquarium
451 Solar St
Syracuse, NY 13204
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