Member Experience, Manager
Reports to: Vice President of Member Experience
About the Responsible Business Alliance (RBA): The Responsible Business Alliance (RBA) is a non-profit coalition of leading companies dedicated to advancing responsible business conduct in global supply chains. The RBA has a Code of Conduct and a range of programs, training, and assessment tools to support continuous improvement. The RBA has a global footprint, with offices in North America, Europe, and Asia. The RBA and its Responsible Mineral, Labor, and Factory Initiatives have more than 600 member companies with combined annual revenues of greater than $8 trillion, directly employing over 85 million people, with products manufactured in more than 120 countries.
Position Overview: We are seeking an experienced individual who has an understanding of the RBA Code of Conduct and responsible sourcing to join our dynamic membership team. The ideal candidate will have proven expertise in responsible sourcing, ESG compliance, and an understanding of the RBA Code of Conduct and its tools and services. This is a member-facing role that requires customer service experience along with the ability to manage multiple priorities in a fast-paced setting. Key responsibilities include working with RBA members in understanding the various tools and services of the association (worker voice, audits, risk assessments, member on-boarding, and help desk coordination). This position also involves product ownership of our Learning Management System (LMS) and proprietary Worker Voice platform, ensuring seamless adoption and engagement.
Primary Duties and Responsibilities:
Provide direct support to corporate members on issues related to RBA tools and services and overall new member onboarding, membership information, understanding the value and use of RBA tools and services, etc.
(Please note: RBA has a team of specialized issues management experts for depth in each area, but a high-level knowledge is required to provide an initial response when necessary and how it relates to the use of RBA tools and services).
Learn and manage our suite of proprietary platforms offered as member benefits and provide support to members, ensuring adoption across global supply chains. This includes a broad range of topics, covered by approximately 15 platforms.
Serve as an expert and Product Owner for two key platforms: (1) Learning Management System (LMS) powered by 3rd-party Docebo platform, and (2) our proprietary Worker Voice platform.
Provide platform demos, training sessions, and onboarding for members, suppliers, and new member prospects.
Assist with new member prospect development, converting prospects into new members.
Ensure smooth member onboarding, enrollment processing, renewals, and troubleshooting for a positive member experience. This pertains to new member companies and new staff at existing member companies.
Act as deputy to the Vice President of Member Experience and provide direct assistance to the operations of the membership department.
Maintain a proactive approach to advancing tasks and resolving challenges efficiently.
Required Experience, Knowledge, Skills and Abilities:
Minimum of 4 years professional experience in customer service and responsible sourcing, sustainability, or corporate responsibility (CSR).
Bachelor's Degree or equivalent experience
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
Ability and desire to learn and support web-based applications
Strong organizational skills to handle multiple activities with competing priorities
Excellent interpersonal, verbal, and written communication skills
History of working well in team/group setting
Able to work independently with a minimum of guidance and take the initiative when tasks or a process needs to be completed or created
Desired Experience, Knowledge, Skills and Abilities:
Trade association or non-profit organization experience
Understanding of RBA tools and services
Moderate IT or data analytics skills
RBA Benefits, Paid Time Off and Workplace Flexibility:
In-Office Hours: Monday - Thursday, Optional Work from Home Friday Mornings, Half Day Friday's Year Round
100% Company Paid Health Insurance (Medical, Dental, Vision). 75% Company Paid coverage for all dependents
Annual Company 401K Safe Harbor Contribution
Free on-site parking or 100% transit subsidy up to federal maximum
100% Company Paid Premiums for Short Term Disability, Long Term Disability, and A.D.D Insurance
Vacation starting at 15 Days Annually, 10 Fixed Holidays, 3 Floating Holidays, Closed between Christmas and New Years, plus sick time and bereavement leave
Summer Schedule Flexibility
Other Pertinent Information:
Anticipated Start Date and Location: Applications will be accepted until the position is filled, with a strong preference for an immediate start.
This is an in-office position Monday - Thursday, with Friday a Work-From-Home day each week.
The position is located at RBA's Headquarter office in Alexandria, Virginia.
Salary commensurate with experience (Exempt Position)
Metro/Bus accessible - 1 block from King Street Metro
Interested Candidates should apply via LinkedIn and include:
Required: Resume
Desired: Cover Letter (indicate why you are interested in the position, salary requirements and starting availability). A portfolio attachment would also suffice.
Please attach in the same file as resume.
RBA Commitment
The RBA is committed to creating a diverse work environment. We strongly encourage applicants from varied backgrounds to apply. At the RBA we aspire to be an employer of choice where a mix/range of talented individuals contribute to the team and do their best work.
RBA is an Equal Opportunity Employer, dedicated to a policy of non-discrimination in employment on any basis. All applicants will be considered for all positions on the basis of qualifications and without regard to race, color, religion, sex, national origin, age, marital status, veteran status, disability, sexual orientation, and any other legally protected status.
$51k-110k yearly est. 1d ago
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WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience
GL1
Office manager job in Bel Air, MD
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.
No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties :
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements :
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.
The hours are completely flexible and no previous experience is necessary.
Benefits :
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$25-45 hourly 60d+ ago
Office Administrator
Elite Personnel 3.8
Office manager job in Bethesda, MD
Office Coordinator
.
Our client, a well-respected builder, is seeking a part time (32 hours a week) Office Coordinator to support our corporate office in downtown Bethesda. This role is ideal for someone who values consistency, organization and taking pride in being the person who keeps everything neat and running smoothly.
You will be the first point of contact for visitors. Behind the scenes, ensuring our office feels organized, tidy, stocked, professional, and ready every day. If you love helping people, notice the little things, and enjoy being the go-to person others rely on, you'll thrive here.
Office & Workplace
• Manage the front desk and serve as the first point of contact for employees, visitors, and vendors
• Keep shared spaces tidy, refreshed, and presentable-conference rooms, kitchen, supply areas, and reception
• Manage weekly orders of office supplies, kitchen supplies, beverages, snacks, and other essentials
• Restock and organize the vending machine and ensure everyday office items are
available and easy to find
• Maintain a clean and tidy office by regularly resetting kitchens, conference rooms, and shared spaces throughout the day
• Coordinate breakfast/lunch orders or meeting catering as needed
• Handle mail, deliveries, and shipping coordination; assist with basic invoice processing and supply tracking
• Ensure printers/copiers are stocked (paper, toner coordination) and keep printing stations ready for daily use
• Act as the go-to person for office-related questions, vendor coordination, and facility needs
Interviews & Candidate Experience
• Welcome interview candidates upon arrival and ensure they feel comfortable and supported
• Coordinate interview day readiness: meeting rooms prepared, water/coffee available, spaces reset
• Print and organize interview folders/packets including resumes, schedules, and interview materials
• Support an interview experience that feels polished, professional, and well-run Events & Team Support
• Support office and team events by assisting with planning, ordering food/supplies, and day-of setup/cleanup
• Help create a positive culture in the office through thoughtful details, organization, and hospitality
• Assist with celebrations and team moments (birthdays, milestones, internal gatherings)
Who You'll Work With
You'll collaborate closely with employees across the office and coordinate with external partners such as building management, vendors, delivery teams, maintenance partners, and other service providers. This role offers lots of in-person interaction while also giving you the independence to manage your day and take ownership of the office environment.
You bring:
• Strong organizational skills and a high level of initiative-taking
• A service-minded, solution-oriented approach
• Ability to create structure and consistency in a busy environment
• Confidence in a front-facing role with professional and friendly communication
• Strong follow-through-you don't just start tasks, you finish them
• Experience supporting office events and day-to-day office operations
• Comfort coordinating vendors and working with building management
• Experience supporting interviews, candidate experience, or team scheduling materials
Your Track Record
• You bring positive energy and help others feel comfortable the moment they walk in
• You're reliable, consistent, and proud of creating a workspace that feels welcoming and polished
• You take initiative and naturally notice what needs to be refilled, organized, cleaned, or improved
Schedule
This is a part-time (32 hours/week) role, working Monday - Thursday from 8:30 - 5:00 pm at our corporate office in Bethesda, Maryland. This role does not offer remote work opportunities.
The anticipated annual salary for this position is approx. $55,000+ plus bonuses.
Our client offers a comprehensive benefits package that includes health insurance, retirement savings plans, paid time off, and other employee programs.
Interested? Apply today!
$33k-38k yearly est. 4d ago
Office Manager
Robert Half 4.5
Office manager job in Gaithersburg, MD
Our client is located in Gaithersburg and is looking to hire an OfficeManager that will work 100% in the office 5 days week. The ideal candidate will be able to effectively coordinate meetings and other office events. They should be comfortable answering inbound phone calls, distributing mail to employees and handling outgoing mail. They should also possess a friendly demeanor so they can effectively interact with office visitors and interview candidates.
Responsibilities
Coordinate and organize office activities
Oversee stock of office supplies
Greet visitors at office
Coordinate inbound and outbound office mail
Support HR in scheduling meetings, interviews and transport
Qualifications
Experience with administrative and clerical work Proficiency in Microsoft Office suite
Strong communication skills
Strong ability to multitask
Friendly and upbeat demeanor
$40k-60k yearly est. 1d ago
Assistant Office Manager
Tag-The Aspen Group
Office manager job in Owings Mills, MD
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Assistant Dental OfficeManager , which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients' lives.
Job Type:
Full-time
Salary:
$19 - $22 / Hour
PLUS
2 Potential Incentive Opportunities
-Report Card Bonus - Up to $300/ month
-Quarterly bonus
At Aspen Dental, we put You First. We offer:
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
Career development and growth opportunities to support you at every stage of your career
A fun and supportive culture that encourages collaboration and innovation
Free Continuing Education (CE) through TAG U
How You'll Make a Difference
As an Assistant Dental OfficeManager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an eight-week training program to succeed in your role.
Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
Work collaboratively with other members of the dental team to provide exceptional patient care
Consult with patients on treatment options provided by the clinical team, verify insurance payment and collection ensure high-quality of care
Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
Review data day to day to evaluate the impact on the practice
Oversee scheduling and confirming patient appointments
Verify insurance payment, collection, balance nightly deposits, and credit card processing
Additional tasks assigned by the Manager
Preferred Qualifications
High school diploma or equivalent; college degree preferred
Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
Demonstrate analytical thinking; place a premium on leveraging data
Organized and detail-oriented
Experience in sales
$19-22 hourly 1d ago
Customer Experience Coordinator
The TJX Companies, Inc. 4.5
Office manager job in Vienna, VA
Marshalls
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
8353 Leesburg Pike
Location:
USA Marshalls Store 0139 Vienna VA
This position has a starting pay range of $14.00 to $14.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$14-14.5 hourly 3d ago
Office Administration for a boutique management consulting small business
Energy Shrink, LLC
Office manager job in Washington, DC
* Only open to LOCAL candidates in the Washington, DC Metro area (Arlington/Falls Church/McLean ideal, or willing to commute there). The work is hybrid and part-time; physical presence is needed at times.*
*Application must include a COVER LETTER. All our applications are screened by a human.*
Regular office hours are 9AM - 6 PM. Workload varies -- busier in the first week of the month with time-critical tasks, can be slower in later weeks. Commitment required for regular and predictable availability for 10-20 hours/week (40-80 hours month). Hours may increase if workload increases (we are growing), or if you are able to take more off our plates by delivering quality work and earning trust.
Must be able to meet in-person once a week. Because we are a small business, the work can involve doing an odd assortment of jobs described below in ‘About the Job'.
We are looking for someone exceptionally good. The ideal candidate is someone smart (and scrappy) and reliable, with experience in a professional consulting environment, who is looking for part-time work. Because the work is sporadic, you need a good working memory or be in the habit of taking notes.
Pay: $25-$35/hour depending on experience and abilities.
Schedule: Part-time during normal business hours
Work Location: Hybrid with at least one day/week in person
*This is not an internship. We are looking for long-term commitment.*
ABOUT THE JOB
Office Administration at Energy Shrink involves two main roles: (1) maintain daily office operations, and (2) support business development. We call these the wheels of the Energy Shrink bus that must keep turning regardless of what projects we are working on. Your job is to keep the wheels on and turning!
You will get exposure to many facets of small business operations in a collaborative environment and work with seasoned consultants. However, this is a small business which requires a willingness to work on an odd assortment of jobs. Depending on the day, you may be wearing an office admin or executive assistant hat.
Some examples of tasks an office administrator regularly performs at Energy Shrink include scheduling, vendor research, event planning, note-taking in meetings, interacting with clients and contract officers, to managing the team's timesheets, depositing a check, picking up a package, and recording business cards. If you have unique skills that allow you to take on other tasks, your role may expand (e.g., you may be good at social media, or helping with MS Word reports).
EXAMPLES OF TASKS
1. Daily office operations include administrative tasks such as monitoring expenses, contractor payments and rent, creating and maintaining SOPs, and maintaining certifications unique to a women-owned small business. These tasks require attention to deadlines, agile thinking, and dogged follow-ups to stay on top of.
2. Business development tasks include tracking and maintaining relationships and monitoring numerous websites for relevant opportunities, and managing newsletter distribution list. You may also be asked to manage the Inbox emails, and input new contacts in Outlook and HubSpot.
You will be asked to use
Slack and MS Outlook to communicate and manage tasks
MS Word and Excel to manage certifications, projects, and budgets
ABOUT THE CANDIDATE
Desired Personal Qualities
Trustworthy and discrete person to handle sensitive business information
Dependable about managing repetitive tasks that are important for company operations
Happy to take charge of the routine tasks and deliver them well -- on time and with high quality
High integrity and work ethic to deliver work responsibly in the time billed
Highly organized with the ability to multi-task and take initiative
Ability to figure things out independently and keep notes for future use
Ability to take direction
Unfazed by the occasional quick turnaround
Preference will be given to candidates with a quick and calm mind, a mature and positive attitude, discretion and social skills, and the likelihood of a long-term commitment. Does this sound like you?
Required Qualifications
Must be local to the DC Metro area (see opening lines of job ad)
Must be legally authorized to work in the US
College graduate
Must have 3+ years of work experience in a professional consulting environment
Fluency with MS Office products, including Outlook, Excel, and Word
Professional written, verbal, and interpersonal communication skills to represent the company in front of external clients and business partners
Nice to have
Analytical mindset is a plus
Excellent command of the English language
Ideally, also able to contribute to marketing on some of these platforms
Twitter, Facebook, LinkedIn, Instagram
HubSpot, WordPress
Paint, Canva, Photoshop or similar image editing software
HIRING PROCESS
A cover letter is required along with the resume.
The candidate will clear verbal interviews and a sample task.
References are required. At least one reference is required from a colleague in a consulting environment.
A background check will be conducted.
There will be a trial period before regular employment is offered.
Note: In a small company experiencing growth, a good fit with the team work culture is a must (as described in the desired personal qualities). There will be a 60-day probation period during which we will mutually determine whether this is a good fit.
Energy Shrink, LLC is an equal opportunity employer.
ABOUT ENERGY SHRINK
Energy Shrink is a boutique consulting practice focused on the decarbonization of buildings. Combining decades of US and international experience at reputed consulting firms with the flexibility of a small business, Energy Shrink offers high-quality consulting that bridges the gap between building science knowledge and the global marketplace. We are a certified woman-owned small business based in the Washington, DC metro area, celebrating a decade in business this year. See more about us on our website at *********************
$25-35 hourly 1d ago
Office Coordinator
ROCS Grad Staffing
Office manager job in Rockville, MD
Why You Want To Work Here:
We are seeking a highly organized and detail-oriented Office and Seminar Coordinator to join our team. This entry-level position is perfect for recent graduates looking to start their career in a dynamic and supportive environment.
Responsibilities of the Office and Seminar Coordinator:
Coordinate and schedule seminars, meetings, and other office events.
Manageoffice supplies, equipment, and overall office maintenance.
Assist with administrative tasks such as answering phones, responding to emails, and managing calendars.
Support the preparation and distribution of seminar materials, including presentations, handouts, and digital content.
Greet and assist visitors, ensuring a professional and welcoming environment.
Collaborate with team members to ensure the smooth operation of office functions.
Maintain accurate records of seminar attendance, feedback, and other related data.
Qualifications of the Office and Seminar Coordinator:
Bachelor's degree in a related field preferred.
2-3 years of experience in an administrative or coordination role, association or nonprofit experience a plus
Strong organizational and multitasking skills.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Ability to work independently and as part of a team.
Attention to detail and a proactive approach to problem-solving.
$33k-45k yearly est. 22h ago
Licensed Insurance Office Manager - State Farm Exp
Mary Crow-State Farm Insurance
Office manager job in Elkridge, MD
Job DescriptionSeeking a Licensed Insurance OfficeManager with organization skills that is a highly motivated , energetic individual, okay with working solo and/or with limited team members. Manages day to day operation and limited staff as well as produces sales. Property and Casualty experience and license a must.
Compensation & Benefits:-Total Compensation $50,000 to $90,000 based on prior experience and achievements (includes base pay and commissions)-Unlimited commission structure-Bonuses-PTOProfessional Responsibilities:
Contact prospects and current clients to generate interest
Create and facilitate sales presentations to potential and existing clients
Conduct needs based marketing interviews
Establish contacts with external businesses to create professional referral relationships
Accurately prepare forms and applications when required
Maintain timely, consistent follow-up with customers and potential clients
Answer phones and greet clients/walk ins
Complete daily deposits
Manage in office and remote team members
Required Skills:
Excellent people skills
Capable of handling stress
Multitask
Quick learner
Attention to detail
Organized
Capable of working alone or with a small team
This Job Is Ideal for Someone Who Is:
People-oriented -- enjoys interacting with people
Achievement-oriented -- enjoys taking on challenges, even if they might fail
Innovative -- prefers working in unconventional ways or on tasks that require creativity
Job Type: PermanentPay: $50,000.00 - $90,000.00 per year
$50k-90k yearly 19d ago
Dental Office Manager- Full Time
DOCS Health
Office manager job in Fort Meade, MD
Full-time Description
Lead with Excellence: Shape the Future of Dental Care as Our OfficeManager!
Are you ready to take the next step in your career and lead a high-performing team in a modern, patient-focused environment? Join our dynamic private practice where you'll play a key role in delivering comprehensive, high-quality dental care-backed by the support of a growing, globally recognized organization.
This is more than just a management role-it's your opportunity to become the face of a thriving practice, collaborate with top-tier dental professionals, and lead with impact.
What You'll Do
As the OfficeManager, you'll ensure smooth daily operations while cultivating a positive, high-performance culture within the practice. Your leadership will directly influence patient satisfaction, team morale, and business success.
Key Responsibilities:
Build and maintain a positive, team-oriented office culture that supports staff retention and development.
Align the practice with company values, standards, and operational best practices.
Lead, train, coach, and mentor team members to maximize individual and team potential.
Analyze business metrics to drive revenue growth, manage expenses, and achieve monthly targets.
Identify areas for improvement using data insights and implement effective performance strategies.
Address patient and staff concerns promptly with clear, compassionate conflict resolution.
Deliver weekly performance updates and improvement plans to the Area Manager.
Ensure compliance with company policies, industry regulations, and safety standards.
Uphold a polished, professional office environment, including appearance and cleanliness.
Requirements
2+ years of dental officemanagement or healthcare leadership experience required
Strong knowledge of dental office operations, insurance processes, and patient scheduling systems
Experience managing budgets, controlling expenses, and meeting revenue goals
Proficient in conflict resolution, problem-solving, and fostering a positive workplace culture
Familiarity with HIPAA, OSHA, and other relevant regulatory requirements
Comfortable working full-time hours including some Saturdays
Benefits For Full Time Staff:
Competitive Compensation
Generous Paid Time Off
Paid Holidays
Medical, Vision, and Dental benefits.
Health Savings Account, Life Insurance, Long Term Disability, and Short-Term Disability.
401k with matching program after one year of service.
Access to all Army and Air Force Exchange Services (AAFES) facilities and services.
DOCS Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$46k-69k yearly est. 3d ago
Office Manager DDA Services
Assurance Care & Support Services Inc.
Office manager job in Frederick, MD
The OfficeManager will be responsible for overseeing daily administrative operations of the agency, ensuring efficient officemanagement, and supporting staff, caregivers, and clients. This individual will play a key role in maintaining compliance with state regulations, managing client and employee files, and fostering a supportive and organized workplace.
Key Responsibilities:
Manage day-to-day administrative tasks including answering phones, scheduling, and responding to emails.
Oversee client intake process, including collecting required documentation and maintaining accurate records.
Supervise office staff, providing guidance, training, and support as needed.
Ensure compliance with state and agency policies (including DDA regulations).
Maintain employee files, background checks, training documentation, and certifications.
Coordinate caregiver/client scheduling and match appropriate staff to clients based on needs and availability.
Manage timesheets, attendance, and assist with payroll processing.
Order and manageoffice supplies and medical equipment inventory.
Serve as liaison between clients, families, staff, and healthcare professionals.
Prepare reports, maintain filing systems, and support audits and inspections.
Support hiring, onboarding, and training processes for new employees.
Qualifications:
High school diploma or equivalent required; Associates or Bachelor's degree preferred.
Minimum of 2 years of administrative or officemanagement experience, preferably in a healthcare or home care setting.
Knowledge of DDA, Medicaid, or healthcare regulations is highly desirable.
Strong organizational and multitasking skills.
Excellent communication and interpersonal skills.
Proficient in Microsoft Office Suite and scheduling software.
Ability to maintain confidentiality and manage sensitive information professionally.
Detail-oriented with strong problem-solving abilities.
Schedule:
Monday to Friday (Full-Time) / Part-Time
Occasional weekends or after-hours support as needed
Compensation:
Competitive salary based on experience
401k
We look forward to welcoming a dedicated and organized professional to our growing team!
$72k-121k yearly est. 12d ago
Dental Office Manager
Star Dental Partners
Office manager job in Chantilly, VA
Mike Yeo D.D.S. is now hiring a Full Time Dental OfficeManager in Chantilly, Virginia!
As a Full Time Dental OfficeManager, come join our community of collaborative, high-quality clinical, business and operations professionals.
We are seeking a high performing leader, excellent communicator and problem solver who thrives on accountability, organization and results with a patient-first mindset.
Full Time Dental OfficeManager Schedule
5 Days per Week
Monday through Friday 9:15am - 5:00pm, and Saturday 9:45am - 2:00pm (Flexible to discuss Friday or Saturday)
To learn more about this wonderful practice: *********************************
Dental OfficeManager Job Summary
Within the Star Dental Partners (SDP) affiliated network of dental practices, the Dental OfficeManager (OM) is responsible for monitoring and managing the operations of a single location. The OM will focus on executing numerous operational tasks in their dental practice with the goal of enhancing practice level efficiencies and growth in conjunction with the SDP support team and the primary dentist of the practice. The OM works closely with the Regional Director of Operations (RDO) to drive a positive team culture and achieve positive practice results.
Full Time Benefits
Competitive Compensation
Quarterly OfficeManager Bonus Incentive
Quaterly Growth Bonus Incentive
Monthly Employee Performance Incentive Program
401K
Paid Time Off
Paid Company Holidays, Bereavement, and Jury Duty
Paid Basic Life and AD&D insurance
Medical, Dental, and Vision
Short Term Disability
Employee Referral Bonus Program
Pet Insurance
Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives
Additional Practice Perks
Patient-centric community approach
Work/life balance
Opportunity for career growth
Professional development and support with continuing education
Strong business and operational teams
Employee Assistance Program for all employees and their household
Responsibilities
• Team leadership, coaching and training
• Profit & Loss (P&L) management
• Staff and patient scheduling
• Time & Attendance (T&A) management
• Payroll process management
• Accounts Payable (AP) management
• Manage insurance claims and other forms of payment
• Patient satisfaction and experience
• Collaborate on internal and external marketing efforts
• Implement policies and procedures
• Promote SDP company policies and best practices (published or otherwise communicated)
• Management of dental licenses and other related certifications
• Maintain current safety procedures and personal protective equipment required to minimize health risks
• Other job duties as assigned
Qualifications
• 3 years of dental officemanagement or equivalent experience required
• Proficient in dental performance management software (Dentrix and Denticon Preferred)
• Billingual Required - Korean/English
• Strong understanding of marketing strategies, platforms, tools and metrics
• Intermediate experience with Microsoft Office Suite of applications (Excel, Outlook, SharePoint, and Word)
• Solid understanding of P&L management, revenue cycle, A/R (budgeting)
• Comprehensive understanding ability to enforce current labor laws
• Adhere to current regulatory agency guidelines (OSHA, HIPAA, CDC, etc.)
Work Environment/Conditions
• Ability to maintain a full-time employment schedule approximately 40 hours per week; extended hours may be requested or required
• Ability to travel up to 10%
• Prolonged sitting and standing as needed
• Ability to lift up to 15 lbs.
• Exposure to potentially hazardous objects and/or materials
• Ability to wear appropriate work attire as needed or required
Equal Employment Opportunity
Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$53k-80k yearly est. Auto-Apply 7d ago
Dental Office Manager (Reisterstown)
Dental Dreams 3.8
Office manager job in Baltimore, MD
The Role: Dental Dreams in Reisterstown, MD seeks a motivated OfficeManager professional with managerial dental practice experience. This position will focus on achieving operational goals, managing employee relations, and patient relations. The scope of the role is to assist and cover the front desk staff, fulfill the scheduling requirements and provide the necessary support to the Dental Assistants and Dentists.
Who Are We: Dental Dreams is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. More than 94% of Dental Dreams' patients say they recommend us to family and friends.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
We pride ourselves on observing all CDC and industry guidelines. We have also secured the recommended PPE and have protocols to safeguard our patients and staff.
Responsibilities:
Supervise all front and back-office staff; and cover those roles if necessary.
Have a patient-centric disposition and foster a culture of service
Hiring & training of support staff, performance management & annual reviews
Accurately verify dental benefits and check-in/out processes
Assist with presenting and/or explaining treatment plans
Collect payments, co-payments, and deductibles
Overseeing patient scheduling per goals
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Other duties as assigned
Qualifications:
Required:
Managerial and Dental Assistant experience
Possesses a track record for providing outstanding customer service
Must be able to work in a fast-paced, hands-on environment
Preferred:
Dental practice management experience
Bilingual
Knowledge in ADP Workforce, Dentrix, and/or Eaglesoft
KOS Services LLC / Dental Dreams is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
$45k-62k yearly est. Auto-Apply 53d ago
Front Office Manager
EOS Hospitality
Office manager job in Washington, DC
The Front OfficeManager is responsible for ensuring the operation of the Guest Services in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.
Responsibilities
* Manage direct reports by ensuring Associates understand employment practices, recommending employment decisions and corrective action, supporting performance management, and implementing discipline
* Ensure that Associates are meeting guest needs and appropriately responding to any guest concerns and escalating as appropriate ;
* Create a best-in-class guest experience by engaging with guests, providing friendly courteous service, anticipating guest needs, increasing guest loyalty, and maintaining relationships;
* Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner ;
* Ensure financial goals of the department and the hotel are being met by managing labor costs; controlling expenses for supplies and equipment, and determining revenue-driving initiatives;
* Perform or assist with cleaning duties as necessary ensuring the hotel is achieving Cleanliness Assured Standards ;
* Evaluate and recommend revenue driving initiatives and monitor revenue performance ;
* Recommend and implement approved changes that could improve service and increase operational efficiency ;
* Ability to serve as Manager on Duty;
* Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives;
* Must be able to maintain confidentiality of information;
* Perform other duties as requested by management, and
* Any and all other work as required to complete the primary purpose of the position.
Job Requirements and Qualifications
* At least 3 years of progressive experience in a hotel or a related field; or a 2-year college degree and 1 or more years of related experience; or a 4-year college degree and at least 1 year of related experience.
* Supervisory experience required.
* The ability to demonstrate exceptional Customer Service Skills.
* Must be proficient in Windows and Microsoft Office.
* Able to work long hours as sometimes required.
* Maintain a warm and friendly demeanor at all times.
* Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
* Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
* Must be able to multitask and prioritize departmental functions to meet deadlines.
* Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
* Attend all hotel required meetings and trainings.
* Advanced computer knowledge, including the Microsoft Suite of Word, Excel, PowerPoint Outlook, and Teams
* Knowledge of OnQ systems preferred
Our culture fosters shared accountability, humility and kindness, creative problem solving, we strive to provide exceptional service, quality, and value to every guest, every time. We are looking to hire the most highly qualified people and provide a competitive benefits package which include:
* Paid Family Leave
* Health Insurance
* Dental Insurance
* Vision Insurance
* Vacation, Sick and Holiday Pay
* Company Basic Life Insurance
* Company paid Accidental Death & Dismemberment
* Company paid Short Term Disability
* Company paid Long term Disability
* 401k Retirement Plan
EOE - minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
We are a drug free workplace. Pre-employment background assessment required.
Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.
$58k-82k yearly est. 26d ago
Front Office Manager
EOS 4.1
Office manager job in Washington, DC
The Front OfficeManager is responsible for ensuring the operation of the Guest Services in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.
Responsibilities
Manage direct reports by ensuring Associates understand employment practices, recommending employment decisions and corrective action, supporting performance management, and implementing discipline
Ensure that Associates are meeting guest needs and appropriately responding to any guest concerns and escalating as appropriate ;
Create a best-in-class guest experience by engaging with guests, providing friendly courteous service, anticipating guest needs, increasing guest loyalty, and maintaining relationships;
Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner ;
Ensure financial goals of the department and the hotel are being met by managing labor costs; controlling expenses for supplies and equipment, and determining revenue-driving initiatives;
Perform or assist with cleaning duties as necessary ensuring the hotel is achieving Cleanliness Assured Standards ;
Evaluate and recommend revenue driving initiatives and monitor revenue performance ;
Recommend and implement approved changes that could improve service and increase operational efficiency ;
Ability to serve as Manager on Duty;
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives;
Must be able to maintain confidentiality of information;
Perform other duties as requested by management, and
Any and all other work as required to complete the primary purpose of the position.
Job Requirements and Qualifications
At least 3 years of progressive experience in a hotel or a related field; or a 2-year college degree and 1 or more years of related experience; or a 4-year college degree and at least 1 year of related experience.
Supervisory experience required.
The ability to demonstrate exceptional Customer Service Skills.
Must be proficient in Windows and Microsoft Office.
Able to work long hours as sometimes required.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Advanced computer knowledge, including the Microsoft Suite of Word, Excel, PowerPoint Outlook, and Teams
Knowledge of OnQ systems preferred
Our culture fosters shared accountability, humility and kindness, creative problem solving, we strive to provide exceptional service, quality, and value to every guest, every time. We are looking to hire the most highly qualified people and provide a competitive benefits package which include:
Paid Family Leave
Health Insurance
Dental Insurance
Vision Insurance
Vacation, Sick and Holiday Pay
Company Basic Life Insurance
Company paid Accidental Death & Dismemberment
Company paid Short Term Disability
Company paid Long term Disability
401k Retirement Plan
EOE - minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
We are a drug free workplace. Pre-employment background assessment required.
Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.
$58k-79k yearly est. 28d ago
Front Office Manager | Hotel Belvoir | Springfield, VA
PM New 2.8
Office manager job in Springfield, VA
What You'll Do:
You will be at the center of the hotel's universe - the front office. You will have the responsibility of leading the front desk team so it runs smoothly and effectively. As a creative and dynamic leader, your passion for hospitality will inspire your team to better cater to guest needs and ensure their return. You will combine business expertise and managerial experience to enhance the ability of your team and provide quality service.
On a daily basis you will be responsible for:
Overseeing the day-to-day operations of the front desk and associated functions. Ensure adherence to established procedures for all related activities by all supervised functions and personnel.
Providing business expertise and strategic perspective to identify, evaluate, develop and drive guest services, understanding that extraordinary service and business decisions are not mutually exclusive.
Overseeing and participating in guest registration and check out.
Managing, training, and scheduling the Front Office staff
Carrying out activities (night audit review, setting up group billing, making forecasts, controlling and placing orders for supplies, cross-departmental communication) required for the smooth functioning of the Front Office.
Acting as a liaison between General Manager and staff
Where You've Been:
We're looking for someone who has worked in hotels for at least two years and has an additional two years in a hotel leadership position (Manager+). Being a people-person is a must as you'll be working with others constantly. You'll have some experience in coaching, mentoring, and teambuilding.
When You're Here:
Be prepared to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.
$44k-55k yearly est. 15d ago
Dental Office Manager - Frederick
Smile Brands 4.6
Office manager job in Frederick, MD
In this role, you'll support our mission of Smiles For Everyone by overseeing daily operations, fostering a positive patient experience, and supporting the success of the team. Schedule (days/hours) Mon-Fri / 40 hours Responsibilities * Overseeing patient scheduling, managing collections and receivables, getting supplies and navigating other operational expenses
* Keeping an eye on staff productivity and supporting the team where necessary
* Managing staff trainings on patient care, equipment monitoring, maintenance duties and compliance
Qualifications
* At least one year of experience as an officemanager in a Dental office
* Experience leading a team
* Knowledge of dental terminology
Compensation
$55,000 - $60,000 per year
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
$55k-60k yearly Auto-Apply 3d ago
Dental Office Manager
Clinton Dental Group
Office manager job in Clinton, MD
Full-time Description
Now Hiring: Dental OfficeManager - Clinton Dental Group
Are you an experienced dental leader ready to take charge of a fast-paced, patient-focused dental office? Underbite Dental Management is seeking a highly motivated Dental OfficeManager to oversee day-to-day operations at one of our top-performing Maryland locations.
This is your opportunity to make an impact by leading a dedicated clinical and administrative team, driving operational excellence, and delivering an outstanding patient experience all within a modern, technology-forward dental practice.
Position Overview:
Schedule: Full-time, Monday-Friday (on-site; occasional flexibility for staffing/meetings)
Location: In-person at Clinton Dental Group, MD
Compensation: Competitive salary based on experience + performance-based bonus
What We Offer:
Competitive salary based on experience
Monthly performance bonus based on office KPIs
Health, dental, and vision insurance
Company-paid life insurance
Paid certifications (e.g., CPR, OSHA) and professional development
Paid time off, sick days, and 10 paid holidays after 90 days
401(k) with company match
A collaborative, people-first culture with room to grow
Requirements What You'll Do:
Manage day-to-day operations, ensuring high performance in patient care, scheduling, collections, and staff coordination
Drive results across key metrics: treatment acceptance, schedule utilization, collections, AR, and re-care
Oversee staffing: recruiting, onboarding, scheduling, performance reviews, and staff development
Ensure compliance with OSHA, HIPAA, and company protocols
Partner with billing and clinical teams to maintain efficient revenue cycle and high-quality care
Serve as the communication hub between staff, doctors, and Underbite leadership
Monitor supply inventory and ensure cost controls are in place
Create and review weekly KPIs and action plans to drive continuous improvement
Ideal Candidate:
3+ years of dental or healthcare officemanagement experience (DSO or multi-provider office preferred)
Strong leadership and communication skills
Proficient in managing KPIs, payroll, insurance, and scheduling
Tech-savvy: experience with Open Dental (preferred), Paylocity, and Google Workspace
Passion for delivering excellent patient care through organized and empowered teams
Detail-oriented and solutions-focused
Why Underbite Dental Management?
We are a growing DSO that operates practices across multiple states. Our mission is to support dental professionals in delivering excellent care by providing them with strong leadership, advanced technology, and a collaborative environment. We believe in empowering our teams with clarity, consistency, and room to grow.
Underbite Dental Management is proud to be an Equal Opportunity Employer.
We value diversity and inclusion and are committed to creating an environment where all employees can thrive.
Salary Description $68,000 Annually
$68k yearly 60d+ ago
Assistant Office Manager
Tag-The Aspen Group
Office manager job in Bel Air South, MD
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an Assistant Dental OfficeManager , which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients' lives.
Job Type:
Full-time
Salary:
$19 - $21 / Hour
PLUS
2 Potential Incentive Opportunities
-Report Card Bonus - Up to $300/ month
-Quarterly bonus
At Aspen Dental, we put You First. We offer:
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
Career development and growth opportunities to support you at every stage of your career
A fun and supportive culture that encourages collaboration and innovation
Free continuous learning through TAG U
How You'll Make a Difference
As an Assistant Dental OfficeManager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an eight-week training program to succeed in your role.
Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
Work collaboratively with other members of the dental team to provide exceptional patient care
Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
Review data day to day to evaluate the impact on the practice
Oversee scheduling and confirming patient appointments
Verify insurance payment, collection, balance nightly deposits and credit card processing
Additional tasks assigned by the Manager
Preferred Qualifications
High school diploma or equivalent; college degree preferred
Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
Demonstrate analytical thinking; place a premium on leveraging data
Organized and detail oriented
$19-21 hourly 1d ago
Dental Office Manager (Reisterstown)
Dental Dreams 3.8
Office manager job in Baltimore, MD
Job Description
The Role: Dental Dreams in Reisterstown, MD seeks a motivated OfficeManager professional with managerial dental practice experience. This position will focus on achieving operational goals, managing employee relations, and patient relations. The scope of the role is to assist and cover the front desk staff, fulfill the scheduling requirements and provide the necessary support to the Dental Assistants and Dentists.
Who Are We: Dental Dreams is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. More than 94% of Dental Dreams' patients say they recommend us to family and friends.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
We pride ourselves on observing all CDC and industry guidelines. We have also secured the recommended PPE and have protocols to safeguard our patients and staff.
Responsibilities:
Supervise all front and back-office staff; and cover those roles if necessary.
Have a patient-centric disposition and foster a culture of service
Hiring & training of support staff, performance management & annual reviews
Accurately verify dental benefits and check-in/out processes
Assist with presenting and/or explaining treatment plans
Collect payments, co-payments, and deductibles
Overseeing patient scheduling per goals
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Other duties as assigned
Qualifications:
Required:
Managerial and Dental Assistant experience
Possesses a track record for providing outstanding customer service
Must be able to work in a fast-paced, hands-on environment
Preferred:
Dental practice management experience
Bilingual
Knowledge in ADP Workforce, Dentrix, and/or Eaglesoft
KOS Services LLC / Dental Dreams is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
How much does an office manager earn in Columbia, MD?
The average office manager in Columbia, MD earns between $32,000 and $76,000 annually. This compares to the national average office manager range of $30,000 to $62,000.
Average office manager salary in Columbia, MD
$49,000
What are the biggest employers of Office Managers in Columbia, MD?
The biggest employers of Office Managers in Columbia, MD are: