Customer Experience & Office Coordinator
Office Manager Job 5 miles from Covington
The Customer Experience & Office Coordinator must be a professional, organized and detail-oriented individual. The candidate must have outstanding communication skills, must be reliable and able to multi-task with smile. The individual must be bright and well-rounded oversee and care for our growing team and customer base! Our ideal candidate will be a self-starter and will be the front line to our organization. This position plays a key role in maintaining customer satisfaction and loyalty.
DETAILS
Hours: 37.5 hours/week
Directly Reports to: Customer Service Manager
Type: Full-Time Annual
Pay: $50,000
Work Location: Erlanger, KY
Work Remotely: Not Eligible
ABOUT US
Our business is family owned and operated by two second generation sisters, Molly & Katherine Oliver. With a growing portfolio of over 80 natural personal care products ranging in distribution at Walmart, Kroger, Publix, Amazon and more - we are just getting started! Come Join Us!
RESPONSIBILITIES/JOB DUTIES
Customer Service for All Brands
Respond to incoming customer phone calls and emails with professionalism and knowledge of all products.
Address and resolve customer inquiries, concerns, and complaints in a timely manner.
Maintain accurate records of customer interactions and feedback.
Collaborate with internal teams to address customer needs and ensure smooth service delivery and quality issues.
Proactively identify opportunities to enhance customer satisfaction and retention and internal processes.
Office Coordination:
Oversee daily office operations to ensure efficiency and productivity. o Manage office supplies inventory and place orders as needed.
Coordinate scheduling and event needs such as catering for group meetings, appointments, and events.
Handle incoming and outgoing mail, shipments, and correspondence.
Prepare and maintain documentation, reports, and records.
Ensure the office environment is clean, organized, and well maintained.
Liaise with vendors, contractors, and building management for office repairs and services.
Provide administrative support to senior leadership, as needed to support the ongoing efforts of the company.
Act as the front office greeter, maintaining professional attire and demeanor to create a welcoming environment for visitors and staff.
Qualifications:
Excellent verbal and written communication skills.
Strong problem-solving abilities and a customer-first mindset.
Ability to multitask and manage time effectively in a fast-paced environment.
Prior experience in customer service or a similar role is preferred.
Professional Attire as front office greeter
Work In Office Position
Must Meet company background verification requirements
EMPLOYEE BENEFITS
60 Free Products Annually
Medical Insurance
Paid Time Off (PTO)
Paid Holidays
401K with Match Opportunity
More Details in Company Handbook
Office Manager
Office Manager Job In Covington, KY
Office Manager - CHNK BEHAVIORAL HEALTH (CHNK)
Department: Outpatient Services Vice President of Outpatient Services Program Support Assistants Profile Last Updated: February, 2025
Minimum Position Qualifications:
1.College degree or equivalent knowledge and experience.
2.Knowledge of behavioral health care treatment strongly preferred with demonstrated competency including word processing ability and Microsoft Office products. Experience in a physician's office preferred.
3.Knowledge of and experience with CareLogic records management systems strongly preferred.
4.Above-average organizational and time management skills, with great attention to detail.
5.Working knowledge of Kentucky Administrative Regulations, mental health services and outpatient therapy processes preferred.
6.Strong verbal and written communication skills.
7.Proven ability to interact with clients, families, staff and stakeholders in a professional manner.
8.Must have a current driver's license with insurance.
9.Demonstrate proven sensitivity to the various cultural and socioeconomic characteristics of CHNK clients and staff, including a commitment to use of the Sanctuary Model and to the philosophy of All Children, All Families framework of cultural competencies.
Position Summary:
This position has a primary function of providing support to, and increasing efficiencies related to services and functions of clinical staff to allow them to devote more time to billable services. This individual is responsible for ensuring the presence, timeliness, and accuracy of case documentation for all clients, as well as communication between clinical staff, clients and revenue cycle management.
The Office Manager ensures the completion of data entry duties critical to agency monitoring, tracking, reporting, and compliance activities. The duties of this position include roles for both internal and external databases utilized by the Home and Outpatient Services, to ensure comprehensive access and communication across departments and throughout the agency.
The Office Manager represents a key link between the agency's Outpatient Services Treatment Programs, Quality Assurance, and Revenue Cycle Management/Billing.
Essential Job Functions
•Responsible for the input of Outpatient Services data into web-based case records management system(CareLogic) including case assignments and programming.
•Provide back up to Program Support Assistant with coordination and distribution of information related to Outpatient Services intakes; serves as resource for intake process completion and phone.
•Supervise administrative support staff persons to coordinate front end revenue cycle execution.
•Process client referrals for Outpatient Services, verify insurance for payment of services, and scheduleclient appointments.
•Establish and maintain Outpatient Services clinical files in the electronic health record, throughmonitoring compliance and clinician signatures.
•Maintain group rosters.
•Participate in agency Performance Quality Improvement and Quality Assurance Committee activities.
•Facilitate and drive performance improvement processes related to Outpatient Services billing, reporting,tracking, and coordination in collaboration with Director of Outpatient Services.
•Manage clinical recommendations for clients, as well as manage service pending lists and caseassignments.
•Serve as the department liaison for procuring office supplies, donations for clients and families andpromotional materials.
•Provide administrative support through scheduling, new hire assistance and special projects.
•Serve as a technical support regarding electronic health record system.
•Communicate effectively with clients and families regarding billing questions and concerns, collections forservices rendered, and communications with insurance companies.
•Maintain departmental reports involving authorized services, claim errors and clinical documentation toensure proper billing of services rendered.
•Work cooperatively with Quality Assurance and Revenue Cycle Management regarding specialized grantsfor Outpatient Services.
•Manage maintenance requests for physical space of office needs.
•Utilize the Sanctuary based tools such as the S.E.L.F. framework in problem solving and interactions withstaff, clients, stakeholders, and vendors and shows an understanding and adherence to the SevenCommitments, practicing open communication, non-violence, democracy, social learning, socialresponsibility emotional intelligence, and a commitment to growth and change.
•Must be able to perform the essential functions of this position with or without reasonableaccommodations.
•Attend trainings as required.
•Other duties as assigned.
Front Office Manager
Office Manager Job 2 miles from Covington
Property Description
Join the esteemed team at Hyatt Regency Cincinnati, located in the heart of downtown Cincinnati, Ohio! As a leading hotel in the region, we are seeking talented and passionate individuals to be part of our team. With our contemporary design, modern amenities, and commitment to exceptional service, Hyatt Regency Cincinnati offers a dynamic work environment where you can thrive in your hospitality career. As an employee, you will have the opportunity to provide exceptional service to our guests and create memorable experiences. With a commitment to employee development and growth, Hyatt Regency Cincinnati offers opportunities for advancement and career progression. Join our team and be part of a culture that values excellence, teamwork, and guest satisfaction. Apply now to embark on a rewarding career at Hyatt Regency Cincinnati and contribute to our mission of creating unforgettable experiences for our guests!
Overview
Join our team as a Front Office Manager and make a difference in our guests' experiences! We are seeking a driven and enthusiastic individual to lead our front desk operations, ensuring top-notch customer service and efficient daily operations. As a Front Office Manager, you will have the opportunity to oversee a team of front desk agents and work closely with other departments to create a seamless guest experience. You will manage human resources functions including recruiting, selection, orientation, training, coaching, performance reviews, recognition programs, maintain a skilled and motivated workforce. If you are passionate about hospitality and thrive in a fast-paced environment, we invite you to apply for this exciting opportunity!
Qualifications
2+ years of experience in hotel front desk management/supervisory operations or related field
Strong leadership and management skills
Excellent communication and interpersonal skills
Read, write and speak English fluently
Proficient in hotel management software and Microsoft Office
Detail-oriented and able to multi-task effectively
Customer service oriented and committed to providing exceptional guest experiences
Computer experience required. Proficient in Opera PMS, Micros & Microsoft Office
Prior cash handling experience necessary
Ability to work flexible hours, including weekends and holidays as needed
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Salary Range USD $57,500.00 - USD $67,500.00 /Yr.
Dental Office Manager
Office Manager Job 43 miles from Covington
Office Manager
“Open Up” to A Whole New Dental Experience
Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.
Hours of Operation
Monday-Friday
Responsibilities
Skills Required to Make a Great “Impression” on Our Team
Motivated and proficient at problem-solving so that office revenue goals are met by managing tasks such as scheduling, staff productivity, and expenses
Exhibit flexibility and adaptability to form great relationships with our team
Be a leader, guiding our team to success in a fast-paced and energetic work atmosphere
Supervise and communicate proficiently to ensure efficiency within practice while also maintaining our values and good morale, showing our patients who we truly are
Strong dedication to accurately completing administrative functions such as financial review, compliance standards, and end of the day reporting
Qualifications
So How Can You “Fill” This Role?
Bachelor's degree in a related field OR 4 years of related dental experience
Servant Leadership: Partnership and collaboration with team and Providers
Recruit and develop team
Manage schedule to optimize production
P&L management experience
3-5 years' prior management experience
Benefits:
Health, Dental and Vision Insurance (Full-time employees)
Healthcare Spending Account
Paid Time Off
401k
Voluntary Life & Disability Insurance
Referral Program
Employee Discount Program
Equal Opportunity Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.
#NADG2
We can recommend jobs specifically for you! Click here to get started.
Office Manager
Office Manager Job 2 miles from Covington
Job Title: Office Manager Client: Machinery Maintenance Salary Range: DOE (approx. $24-34 per hour : negotiable depending on experience) The Office Manager ensures the seamless operation of the office by overseeing administrative tasks,
bookkeeping, and resource management while providing essential support to the company's leadership and employees. This role is pivotal to maintaining efficiency and ensuring that daily office functions are executed smoothly and effectively.
Key Responsibilities:
Bookkeeping
Manage daily accounting tasks using QuickBooks application (Desktop or Online).
Process accounts receivable/payable, including billing, payment processing, and invoice management.
Coordinate with external CPA for monthly closing, tax filings, and financial reporting to executive team (President and General Manager).
Assist with payroll processing (bi-weekly or weekly, in coordination with payroll company).
Office Administration
Oversee daily office operations and procedures.
Manage office supplies, equipment, and utilities.
Coordinate with vendors and service providers (e.g., leasing, utilities, maintenance).
Maintain organized filing systems (physical and digital).
Handle travel arrangements and expense reporting.
Human Resources Support
Manage drug free environment in office as well as field working site.
Track employee work hours, overtime, and attendance (weekly or bi-monthly).
Assist with employee records management and onboarding tasks.
Coordinate with management for employment-related documentation and investigations.
Insurance and Benefits Management
Liaise with insurance providers (health, liability, etc.) to ensure timely updates on rates and policies.
Stay informed of regulatory changes impacting employee benefits.
Office Coordination
Maintain the office calendar and schedule meetings for office staff and leadership.
Support management team with administrative tasks as needed.
Ensure confidentiality in handling sensitive company information.
Skills and Qualifications:
Minimum of 5 years in an Office Manager or Administrative Assistant role.
Proficient in QuickBooks application
Proficient in MS Office, SharePoint and CRM tools
Excellent verbal and written communication skills; the ability to call, connect, and interact with potential customers
Persuasive and goal-oriented
Able to professionally and confidently communicate with C-Level Executives
Languages: English
Japanese bilingual and the experience in working a Japanese company (in the US) are preferred.
Must be able to meet deadlines in a fast-paced quickly changing environment.
Front Office Manager
Office Manager Job 2 miles from Covington
Join the vibrant team at the soon-to-open Moxy Cincinnati Downtown! We are on the lookout for a talented Front Office Manager to play a crucial role in delivering exceptional guest experiences. If you thrive in a fast-paced environment, excel at leading a team, and are passionate about providing top-tier customer service, we want to hear from you!
Oversee daily operations of the front office department to ensure smooth and efficient workflow.
Train, supervise, and support front desk staff to provide exceptional customer service to guests.
Develop and implement strategies to optimize hotel occupancy and room revenue.
Maintain accurate records of room inventory, reservations, and guest accounts.
Collaborate with other departments to coordinate guest services and resolve any issues or complaints in a timely manner.
2+ years of experience in hotel front office operations.
Proficiency in Microsoft Office Suite.
Strong communication and interpersonal skills.
Ability to lift up to 35 lbs.
US work authorization.
You must be able to stand for 8 hours per day.
Front Office Manager
Office Manager Job 2 miles from Covington
The Front Office Manager is responsible for overseeing all front office operations, including reception, reservations, and guest services. The ideal candidate will have excellent communication and organizational skills, as well as a strong customer service orientation.
Responsibilities:
* Manage and supervise front office staff, including receptionists, reservationists, and guest services representatives
* Ensure that all guests receive a warm welcome and excellent service
* Handle guest complaints and resolve issues in a timely and professional manner
* Coordinate with other departments to ensure smooth operations and guest satisfaction
* Develop and implement policies and procedures to improve front office efficiency and effectiveness
* Monitor and analyze front office performance metrics, such as occupancy rates and guest satisfaction scores
* Train and develop front office staff to ensure high levels of performance and job satisfaction
* Manage front office budget and expenses
Requirements:
* Bachelor's degree in hospitality management or related field
* Minimum of 5 years of experience in front office management
* Excellent communication and interpersonal skills
* Strong customer service orientation
* Ability to work well under pressure and handle multiple tasks simultaneously
* Proficiency in Microsoft Office and hotel management software
* Flexibility to work evenings, weekends, and holidays as needed
Office Manager-Ace Handyman Services
Office Manager Job 21 miles from Covington
Responsive recruiter Replies within 24 hours Benefits:
Bonus based on performance
Opportunity for advancement
Paid time off
Training & development
Administrative professionals-- are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding sales career? Join our TEAM at Ace Handyman Services! We are a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers. As we continue to grow, we are looking for highly organized and motivated candidates just like you to serve as Office Managers to ensure efficient and smooth daily operations.In this role you will facilitate calls to educate our customers on the types of services & solutions we provide as well as our service model. NO CONSTRUCTION EXPERIENCE REQUIRED! Additionally, you will be a key component to the management of the daily schedule. Listening to customers and helping them solve their problems is the objective. Matching the right craftsmen with the right customer is key to a successful customer journey. This is a great opportunity for you to grow toward advancement to a leadership role with us, and to apply your skills to a job in which you will face different challenges and solve new problems each and every day. We offer highly-competitive compensation and benefits, and the chance to work with a national organization that still maintains the flexibility and tight-knit feel of a locally owned and independently operated franchise. If this sounds like the kind of career move you've been looking to make, and if you meet our qualifications, we want to talk with you. Contact us today!
This position is for a handyman franchise and not a hardware store.
This is a new business and we are looking for someone who wants to grow with the company. You could be on the ground floor of a new franchise and promote as the company expands.
Here is just some of what we have to offer:
Salaried position Salary negotiable
Vacation
Performance bonuses
Cell phone reimbursement
Company credit card
Flexible scheduling
Advancement and growth opportunities
Job ResponsibilitiesAs an Office Manager, you will be responsible for inbound and outbound customer sales/education while organizing work and project schedules for our craftsmen. This will require that you provide customers with information and expert advice on our services, pricing, and availability. You will also provide logistical support for our craftsmen, helping them with material ordering and scheduling efficiencies.Your specific duties in this role will include:
Respond to job leads in a timely manner
Coordinating the schedule and material ordering for multiple craftsmen and projects
Utilizing our dispatching & schedule management software
Returning customers calls as needed and following up with past customers
Performing paperwork and filing duties
Assist in solving operational logistics to ensure a smooth customer journey
Job RequirementsWe are looking for professionals who are highly organized and detail-oriented, with a strong administrative background and multi-tasking skills. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to interact effectively with both customers and our craftsmen. You will also need a strong solution-focused attitude and be quick on your feet. Specific qualifications for the role include:
High school diploma or GED
3-5 years of administrative assistant/scheduling experience
Comfortable with sales
Adaptive to technology
Strong customer service skills
Excellent office management skills
Solid typing skills; ten-key skills, a plus
Great multitasking and prioritization skills
Ability to make sound decisions without input
Exceptional communication skills
Sales and/or Marketing - a basic understanding of sales and marketing and the differences between the two, a plus
QuickBooks Online or other accounting knowledge, a plus
Customer-facing experience, a plus
Build fun and rewarding career with an industry leader!
Apply now!
Compensation: $50,000.00 - $60,000.00 per year
The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry.
Most of the projects completed are for Repeat and Referral Customers-folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting "Show Me All Jobs" above.
Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.
Front Office Manager
Office Manager Job 15 miles from Covington
Exciting opportunity now open at Hyatt Place Sharonville Convention Center in Cincinnati, OH for the role of Front Office Manager. Come aboard our team to ensure seamless guest experiences through overseeing daily operations, guiding a talented team, and upholding top-notch customer service standards. Embrace our vibrant setting to foster your love for hospitality and demonstrate your leadership skills. Propel your career at Hyatt Place Sharonville Convention Center.
Oversee daily operations of the front office department to ensure smooth and efficient workflow.
Train, supervise, and support front desk staff to provide exceptional customer service to guests.
Develop and implement strategies to optimize hotel occupancy and room revenue.
Maintain accurate records of room inventory, reservations, and guest accounts.
Collaborate with other departments to coordinate guest services and resolve any issues or complaints in a timely manner.
2+ years of experience in hotel front office operations.
Proficiency in Microsoft Office Suite.
Strong communication and interpersonal skills.
Ability to lift up to 35 lbs.
US work authorization.
Office Manager
Office Manager Job 41 miles from Covington
Are you looking for the best place to work? Join Addiction Recovery Care, LLC (ARC) which was selected as one of the 2024 Best Places to Work in Kentucky by the Kentucky Chamber of Commerce, based on surveys of our employees!
Are you passionate about serving in an environment of shared purpose and shared goals while driving the ARC mission and values to excellence for our clients, patients and team members? ARC has been leading the way and has become one of the fastest growing healthcare systems in Kentucky (and beyond!) in addiction treatment, mental health services and improving lives by creating opportunities for people to discover hope and live their God-given destiny!
ARC is ready to offer you “The B.E.S.T. of ARC” (Balance, Energy, Safety, Training) on day 1 when you enter through our doors. ARC is a thriving, dynamic, and fast-paced healthcare system environment where compassion, accountability, respect for the dignity of life, entrepreneurship, and stewardship are key elements of every thing we do!
We are hiring an Office Manager for our growing team! Our Office Managers are vital memebers of the Residential Center component of the system of care. The Office Manager is under supervision of the Center Director and is responsible for creating a safe and healthy environment for persons served/ clients and staff.
Key Responsibilities:
Maintain confidentiality and comply with HIPAA laws
Adhere to program policies and procedures
Excellent time management and organizational skills
Ability to work independently with minimal supervision.
Ability to prioritize work and work related responsibilities.
Must have the ability to interact with staff and clients in a professional manner.
Ability to coordinate and manage multiple tasks with attention to detail.
Knowledge of addictions.
Knowledge and competency in problem solving, stress management, ethics, and team building.
Maintain a professional code of ethics
Compiles Financial and Billing packets.
Verify insurance information via direct communication with carriers.
Complete medical record for each patient upon discharge.
Ability to interact with a multidisciplinary team to assist in facets of the recovery program relating to physical health.
This is not a complete list of the duties associated with this position.
Key Experience and Education Needed:
High School Diploma/GED degree.
Computer Literate with experience in a Windows environment.
Self motivated
Availability to work some evening shifts
Good communication skills
Ability to meet deadlines and stay on schedule
Ability to enforce program requirements
Problem solving abilities
ARC full-time employees enjoy very attractive benefits packages for employees and their families to include health, dental, vision, life insurance, a wide array of ancillary insurance products for life's needs, 401(k) plan with company matching and to ensure the work-life balance - generous paid vacation, sick, holiday and maternity/paternity leave policies.
Come join ARC and transform lives anchored in strong family relationships, social responsibility and meaningful career paths by empowering our nationally recognized crisis to career model!
Addiction Recovery Care, LLC and its affiliated entities are an equal opportunity employer.
ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Office Manager
Office Manager Job 41 miles from Covington
Job Details Experienced Owenton, KY Full Time High School / GED AnyDescription
Are you looking for the best place to work? Join Addiction Recovery Care, LLC (ARC) which was selected as one of the 2024 Best Places to Work in Kentucky by the Kentucky Chamber of Commerce, based on surveys of our employees!
Are you passionate about serving in an environment of shared purpose and shared goals while driving the ARC mission and values to excellence for our clients, patients and team members? ARC has been leading the way and has become one of the fastest growing healthcare systems in Kentucky (and beyond!) in addiction treatment, mental health services and improving lives by creating opportunities for people to discover hope and live their God-given destiny!
ARC is ready to offer you “The B.E.S.T. of ARC” (Balance, Energy, Safety, Training) on day 1 when you enter through our doors. ARC is a thriving, dynamic, and fast-paced healthcare system environment where compassion, accountability, respect for the dignity of life, entrepreneurship, and stewardship are key elements of every thing we do!
We are hiring an Office Manager for our growing team! Our Office Managers are vital memebers of the Residential Center component of the system of care. The Office Manager is under supervision of the Center Director and is responsible for creating a safe and healthy environment for persons served/ clients and staff.
Key Responsibilities:
Maintain confidentiality and comply with HIPAA laws
Adhere to program policies and procedures
Excellent time management and organizational skills
Ability to work independently with minimal supervision.
Ability to prioritize work and work related responsibilities.
Must have the ability to interact with staff and clients in a professional manner.
Ability to coordinate and manage multiple tasks with attention to detail.
Knowledge of addictions.
Knowledge and competency in problem solving, stress management, ethics, and team building.
Maintain a professional code of ethics
Compiles Financial and Billing packets.
Verify insurance information via direct communication with carriers.
Complete medical record for each patient upon discharge.
Ability to interact with a multidisciplinary team to assist in facets of the recovery program relating to physical health.
This is not a complete list of the duties associated with this position.
Qualifications
Key Experience and Education Needed:
High School Diploma/GED degree.
Computer Literate with experience in a Windows environment.
Self motivated
Availability to work some evening shifts
Good communication skills
Ability to meet deadlines and stay on schedule
Ability to enforce program requirements
Problem solving abilities
ARC full-time employees enjoy very attractive benefits packages for employees and their families to include health, dental, vision, life insurance, a wide array of ancillary insurance products for life's needs, 401(k) plan with company matching and to ensure the work-life balance - generous paid vacation, sick, holiday and maternity/paternity leave policies.
Come join ARC and transform lives anchored in strong family relationships, social responsibility and meaningful career paths by empowering our nationally recognized crisis to career model!
Addiction Recovery Care, LLC and its affiliated entities are an equal opportunity employer.
ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Licensed Office Manager
Office Manager Job 43 miles from Covington
A Licensed Office Manager is a highly engaged leader that possesses a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal oriented. A Licensed Office Manager will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients' medical needs. Responsible for the overall sales and profitability of an office location. Manage all operations of the location to include team member support, merchandising, inventory management, training and safety. Execute Total Patient Experience (TPE) to drive revenue and profitability. Exercise independent judgment and discretion in managing overall performance of the entire retail operation. A Licensed Office Manager will possess a State Optician's License for states where required by the company.
SECTION 2: Duties and Responsibilities
* Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE).
* Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team.
* Develop maximum productivity through team member training and development, proper scheduling, and overall office efficiency.
* Human Resource Management: Recruitment, selection, training, coaching, and development of team members to include coaching of KPI scorecard results.
* Conduct performance reviews and compensation evaluations for the office team.
* Enforce all corporate policies and procedures. Responsible for all aspects of supervision.
* Implement, manage and reinforce TPE in an effort to enhance the customer experience. This includes: prompt greetings, professionalism, selling standards to include the "Quality inspections".
* Exercise judgment and utilize tools to achieve revenue and EBITDA growth.
* Provide guidance and coaching on optical equipment, proper medical chart handling, insurance and billing, frame and contact lens selection, policies and procedures, and computer software.
* Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way.
* Maintain facility to corporate standards including building, equipment, parking lot and grounds as well as safety rules, HIPPA & OSHA requirements, hazardous material handling and waste disposal.
* Monitor and enforce Company cash handling policies and procedures to include petty cash as outlined by Accounting, and submit required financial documents accurately and on schedule.
* Execute day-to-day operations of the office by ensuring the following is completed: Team member scheduling, weekly meetings, report generation, inventory assessment, supply ordering, and team member training.
* Adhere to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
* Performs other duties that may be necessary or in the best interest of the organization.
SECTION 3: Patient Population Served
* Office Manager and team members will work with patients of all ages, races, and genders.
SECTION 4: Education, Licensure & Certification Requirements
* High school diploma or GED required.
* Associates or Bachelor's degree in Business Administration or Healthcare Management preferred.
* ABO and NCLE certifications required.
* State Optician license required
SECTION 5: Experience Requirements
* Previous optical management experience preferred.
* Industry related experience will be beneficial.
* Favorable result on background check as required by state.
* Must be able to provide proof of identity and right to work in the United States.
SECTION 6: Knowledge, Skills and Abilities Requirements
* Professional in appearance and actions.
* Logical and Critical thinking skills.
* Customer-focused with excellent written, listening and verbal communication skills.
* Enjoys learning new technologies and systems.
* Detail oriented, professional attitude, reliable.
* Exhibits a positive attitude and is flexible in accepting work assignments and priorities.
* Meets attendance and tardiness expectations.
* Ability to work various days and hours as needed by the business.
* Management and organizational skills to support leadership.
* Ability to follow or provide verbal and written instructions with excellent grammar and spelling skills to avoid mistakes or misinterpretations.
* Interpersonal skills to support customer service, functional, and team mate support.
* Able to communicate effectively in English, both verbally and in writing.
* Ability for basic to intermediate problem solving, including mathematics.
* Basic to intermediate computer operation.
* Proficiency with Microsoft Excel, Word, and Outlook.
* Specialty knowledge of systems relating to job function.
* Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines.
SECTION 7: Supervisory Responsibilities
* Directly supervises team members within assigned office.
* Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
* Responsibilities include participation in interviewing, hiring, and training team members, planning, assigning, and directing work; appraising performance, rewarding and disciplining team members, addressing complaints and resolving problems.
SECTION 8: Physical Demands
Indicate the amount of time spent for each activity required as it relates to the essential functions.
Physical Requirements % of Time LBS
Bending 25
Carrying 25 ≤ 25
Climbing 5
Driving 10
Grasping 100
Hearing 100
Lifting 10 ≤ 25
Pulling 10 ≤ 25
Pushing 10 ≤ 25
Reaching 50
Sitting 50
Standing 50
Vision - close/distance 100
Vision - color vision 100
Vision - depth perception 100
Vision - peripheral vision 100
Vision - ability to adjust focus 100
Stooping 25
Walking 75
Writing/Typing 100
Speaking 100
Fine Motor Skills 100
Use of Hands 100
Other (please describe)
Location: Work takes place in a normal office/clinical environment. At times, travel to other locations may be necessary to fulfill essential duties and responsibilities of the job. Thus, those needing to travel for work must have access to dependable transportation, and driving record must meet company liability carrier standards.
Exposure: Works in normal office environment during normal business hours. May be exposed to blood or bodily fluids. May also be exposed to various cleaning supplies.
Equipment: The equipment typically used in this position is a computer, fax, copier, printer, scanner and telephone. Must have good working knowledge of Microsoft applications. Other equipment may be used as needed. May use Optometric equipment/devices per sub-specialty requirement such as lensometer; keratometer; phoropter; visual acuity measuring; retinal camera; corneal topography unit; retinoscope. Personal Protective Equipment (PPE) follows standard precautions using personal protective equipment.
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Office Manager - Cincinnati, Ohio
Office Manager Job 2 miles from Covington
tdg Facilities is a dynamic Integrated Facilities Management organization committed to excellence, integrity, and teamwork. Our team is seeking a full-time Office Manager in the Greater Cincinnati, Ohio / Sharonville, Ohio area to support day-to-day office operations within our organization. This role requires strong organization and communication skills, and strong proficiency in Excel, Teams, and Sharepoint. This role offers the opportunity to work in a highly collaborative environment across multiple functional teams, including the executive team, and the opportunity to acquire more skill by working with a highly talented accounting and human resources team.
Position Overview:
The Office Manager will play a crucial role in ensuring the smooth operation of our office. This role goes beyond traditional office management tasks by including responsibilities related to vendor management, contract tracking, recruiting support, and scheduling. The ideal candidate is highly organized, detail-oriented, and adaptable, with excellent communication and multitasking skills.
Key Responsibilities:
Office Management:
Oversee daily office operations to maintain an efficient and positive work environment.
Manage office supplies, equipment, and vendor relationships.
Coordinate maintenance and repairs as needed.
Handle administrative tasks such as filing, document preparation, and correspondence.
Support management of common space scheduling
Vendor Contract Management:
Track and manage vendor contracts, ensuring timely renewals and compliance.
Maintain accurate records of vendor agreements and support vendor communications.
Evaluate vendor performance and support procurement processes.
Recruiting Support:
Assist HR with recruitment processes, including candidate communications, candidate screening, and interview scheduling.
Support onboarding processes by preparing materials and coordinating new hire activities.
Scheduling and Coordination:
Support scheduling tasks related to coordination and service delivery.
Coordinate travel arrangements and logistics for staff and visitors.
Assist with planning and executing company events and meetings.
Qualifications:
Proven experience as an Office Manager, Administrative Assistant, or similar role.
Strong organizational and multitasking skills.
Proficiency in MS Office, Excel, Teams, and Sharepoint.
Experience with vendor management and contract tracking preferred.
Familiarity with recruiting processes and scheduling tools is a plus.
Excellent communication and interpersonal skills.
What We Offer:
Competitive salary and benefits package.
Opportunities for professional growth and development.
Collaborative and supportive work environment
Exposure to a broad range of business functions
Office Manager - Cincinnati, Ohio
Office Manager Job 2 miles from Covington
tdg Facilities is a dynamic Integrated Facilities Management organization committed to excellence, integrity, and teamwork. Our team is seeking a full-time Office Manager in the Greater Cincinnati, Ohio / Sharonville, Ohio area to support day-to-day office operations within our organization. This role requires strong organization and communication skills, and strong proficiency in Excel, Teams, and Sharepoint. This role offers the opportunity to work in a highly collaborative environment across multiple functional teams, including the executive team, and the opportunity to acquire more skill by working with a highly talented accounting and human resources team.
Position Overview: The Office Manager will play a crucial role in ensuring the smooth operation of our office. This role goes beyond traditional office management tasks by including responsibilities related to vendor management, contract tracking, recruiting support, and scheduling. The ideal candidate is highly organized, detail-oriented, and adaptable, with excellent communication and multitasking skills.
Key Responsibilities:
Office Management:
Oversee daily office operations to maintain an efficient and positive work environment.
Manage office supplies, equipment, and vendor relationships.
Coordinate maintenance and repairs as needed.
Handle administrative tasks such as filing, document preparation, and correspondence.
Support management of common space scheduling
Vendor Contract Management:
Track and manage vendor contracts, ensuring timely renewals and compliance.
Maintain accurate records of vendor agreements and support vendor communications.
Evaluate vendor performance and support procurement processes.
Recruiting Support:
Assist HR with recruitment processes, including candidate communications, candidate screening, and interview scheduling.
Support onboarding processes by preparing materials and coordinating new hire activities.
Scheduling and Coordination:
Support scheduling tasks related to coordination and service delivery.
Coordinate travel arrangements and logistics for staff and visitors.
Assist with planning and executing company events and meetings.
Office Manager
Office Manager Job 2 miles from Covington
Grab an early (and important) seat on a rapidly growing startup with tons of potential to learn and grow with us! If you want to work in startups, love to juggle a ton of things, take care of people, and generally run towards chaos, this may be the perfect opportunity.
Coterie's Office Manager will be the front-door to our team and business - literally. The role will be a combination of executive assistant, office manager, content preparer, recruiter, event planner, and hustler. Our hard-working team is looking for a warm, ambitious candidate whose superpower is hospitality, organizing chaos, and keeping things running smoothly.
Job Responsibilities
Executive assistant to leadership team: schedule interviews, meetings, book travel, and other logistical administrative needs.
Hold team members accountable for general office processes.
Computer Work: Creation of presentations, data entry, conducting research, updating company documentation, updating the company calendar and wiki
Managing Coterie's physical workspace including welcoming guests, ordering supplies/food, managing vendors (cleaning, water), handling mail, etc.
Helping plan and execute company cultural events (team lunches, team dinners, fun events) and being a cultural advocate.
Helping coordinate work between divisions on big projects
Being an extension of the Coterie brand in helping with recruiting and any other external communications, as needed.
Benefits
Coterie has solid benefits for all full-time employees. Through our partner Insperity we offer:
Health Insurance through United Healthcare (we pay 90%)
Dental and Vision (we pay 100% but there are limits)
Our HQ is in Montgomery, Ohio (7817 Cooper Rd. Suite B Cincinnati, OH 45242) but we operate as a 100% digital business which makes it easy to work remote as your role allows.
Coterie also has unlimited PTO. We expect you to take
at least
10 days during the year not including holidays - Christmas, New Years Day, Thanksgiving, July 4, Memorial Day, Labor Day.
Requirements
You love working with people and have an influential personality
You have fantastic written and verbal communication skills
You are organized and great at record keeping
People enjoy being around you
You are reliable and can handle independent work
You intuitively take things off people's plate whenever you can
You are passionate about empowering the people you work with
You are an empathetic listener
You can handle several projects simultaneously
You are great at hosting people, planning events, and generally creating environments for people to connect
Bonus
You have experience setting up and managing digital systems
You love to create content (and are a good writer)
You've had responsibility overseeing business processes
You have a sharp eye for design and making things/spaces easy to use
You work well with remote employees
You have worked at or with startups (or are dying to have an opportunity to)
About Coterie
Coterie is a funded insurtech startup that distributes flexible-term policies on our website and partner platforms. We value integrity, humility, passion, and intelligence. If you want to push yourself, promote social good, and re-shape a $200B+ market, we're excited to talk to you.
School Office Manager
Office Manager Job 31 miles from Covington
Secretarial/Clerical/Secretary
Date Available: 08/05/2024
School Office Manager
Position Purpose
Under the direct supervision of the principal or other school administrator, to provide clerical, secretarial and administrative assistance to school administrators at a school site, conveying information regarding school functions and procedures; and supporting the broad array of services provided to students, parents, instructional and support employees; and to coordinate work of other school clerical employees.
Essential Functions
Composes documents (e.g., notices, correspondence, bulletins, reports, newsletter, handbooks) for principal, or other school administrators for the purpose of requesting or providing information about school and work-related matters, activities, events, etc.
Assists in planning and scheduling school events and activities, and maintaining calendar of school and students events for the purpose of coordinating and scheduling events such as orientation, open house, field trips, sporting events, assemblies, conferences, etc.
Maintain and manage student files including student enrollment records, medical records, achievement records, and other appropriate student data as required.
Maintains documents, files and records for the purpose of providing up-to-date reference and audit trail for compliance.
Maintains inventories of supplies and materials for the purpose of ensuring items' availability.
Assists visitors to the office, including students, parents, substitutes teachers, and others.
Answers telephone calls, and provide information and assistance to callers.
Distributes incoming mail appropriately; sends outgoing mail.
Schedules appointments with students, parents and teaching staff or others as requested.
Evaluates situations for the purpose of taking appropriate action and/or directing to appropriate personnel for resolution.
Registers new students, making sure forms are completed, obtaining transcripts and other documentation as needed, and entering data into computer system regarding enrollment and student records (e.g., transportation, attendance, withdrawals).
Responds to inquiries from students, parents and employees, providing information, facilitating communication among parties and/or providing direction.
Serves as liaison with outside organizations (e.g., transportation, food service, suppliers) for the purpose of coordinating the scheduling of deliveries, activities, etc.
Supports, guides, leads, trains and coordinates work of school clerical employees for the purpose of providing assistance with administrative functions.
Additional Duties
Performs other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the school.
Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive of every task or responsibility.
Equipment
Uses standard office equipment such as personal computer, copy machine, fax machine, telephone.
Travel Requirements
Limited travel to and from meetings may be required.
Knowledge, Skills and Abilities
Ability to describe problems and work orally or in writing to supervisor as required.
Ability to establish and maintain cooperative working relationships with others contacted in the course of work.
Ability to carry out instructions furnished in written or oral form.
Ability to add, subtract, multiply and divide, and perform arithmetic operations.
Ability to understand, apply and use personal computers and software applications (e.g., Word, Excel, Powerpoint, the Internet, Outlook, electronic mail).
Ability to problem solve job-related issues.
Ability to work with a diverse group of individuals.
Ability to process paperwork accurately according to standardized procedures.
Ability to maintain confidentiality of information regarding students, employees and others.
Organizational and time management skills.
Knowledge of office management procedures.
Physical and Mental Demands, Work Hazards
Works in standard office and school building environments.
Ability to work outdoors during outdoor student activities.
Qualification Profile
Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to:
Graduation from high school.
Associates degree with course work in business, math, word processing, office procedures and record keeping preferred.
Bachelor's degree preferred.
Successful experience with office management preferred.
FLSA Status: Non-exempt
Office Manager
Office Manager Job 19 miles from Covington
Full Job Description - Sales Coordinator
TrueChoicePack (TCP) is a fast-growing company that is expert in the design, manufacture & distribution of green, traditional, customized, and private label packaging and disposable products. The TCP team provides products and services to its customers through the packaging process ‘from concept to delivery' to ensure its customers achieve their business goals. The company provides an array of products including food service tableware, bags, trashcan liners, films, wraps and more.
Job Duties/ Responsibilities:
We are seeking a highly skilled and organized Office Manager to oversee the efficient functioning of our Office operations. As an Office Manager, you will be responsible for to coordinate day to day accounting activities coordinating meetings, managing databases, and facilitating smooth communication within the organization. Additionally, you will handle financial tasks, including, invoice generation, A/P, A/R, payroll and basic accounting duties. You will serve as a key point of contact for staff, suppliers, and clients, ensuring excellent relationships and effective collaboration. As an integral part of our team, you will contribute to maintaining up-to-date administrative procedures and supporting the organization's HR function. The ideal candidate will possess exceptional leadership abilities, possess proficiency in various software packages, and have a strong understanding of accounting principles and processes.
Key Responsibilities:
· Coordinate and organize meetings, ensuring all necessary arrangements are made.
· Manage office budgets, generate invoices, and handle accounting tasks such as payroll, accounts payable, and accounts receivable using ERP system.
· Enter all invoices, bills and verify and process payments.
· Process payroll details and verify as well as other deductions.
· Receive payments from customers and manage activities of A/R and A/P for any discrepancies or collections.
· Manage databases and ensure accurate data storage and retrieval.
· Organize company events and conferences, ensuring their successful execution. Arrange transportation and accommodations as required.
· Order office supplies, stationery, and other essential items for the office.
· Handle correspondence, complaints, and queries promptly and professionally.
· Prepare professional letters, presentations, and reports to meet business needs.
· Supervise and monitor the work of office staff, providing guidance and support.
· Act as a liaison between staff, suppliers, and clients, fostering positive relationships.
· Implement and maintain efficient office administrative systems and procedures.
· Delegate tasks to junior employees, promoting teamwork and professional growth.
· Coordinate training for new employees, developing effective training programs.
· Ensure compliance with health and safety policies, promoting a safe work environment.
· Maintain strict confidentiality of executive-level communications and activities.
· Utilize a range of software packages, including ERP systems, to streamline operations.
· Attend meetings with senior management, providing valuable insights and updates.
· Assist the organization's HR function by keeping personnel records up to date and coordinating interviews.
· Collect, confirm, and process timesheets, overtime, and track employee vacation and sick time.
Education and Experience:
· An associate degree in business or accounting or similar degree or experience
· Minimum of 2-3 years of experience as an accounting assistant, demonstrating proficiency in office management tasks.
· Proficiency in MS Office suite, including Word, Excel, and PowerPoint.
· Familiarity with accounting software such as ERP systems and other relevant software.
Licensed Office Manager
Office Manager Job 43 miles from Covington
A Licensed Office Manager is a highly engaged leader that possesses a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal oriented.
A Licensed Office Manager will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients' medical needs. Responsible for the overall sales and profitability of an office location. Manage all operations of the location to include team member support, merchandising, inventory management, training and safety. Execute Total Patient Experience (TPE) to drive revenue and profitability. Exercise independent judgment and discretion in managing overall performance of the entire retail operation. A Licensed Office Manager will possess a State Optician's License for states where required by the company.
SECTION 2: Duties and Responsibilities
Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE).
Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team.
Develop maximum productivity through team member training and development, proper scheduling, and overall office efficiency.
Human Resource Management: Recruitment, selection, training, coaching, and development of team members to include coaching of KPI scorecard results.
Conduct performance reviews and compensation evaluations for the office team.
Enforce all corporate policies and procedures. Responsible for all aspects of supervision.
Implement, manage and reinforce TPE in an effort to enhance the customer experience. This includes: prompt greetings, professionalism, selling standards to include the "Quality inspections".
Exercise judgment and utilize tools to achieve revenue and EBITDA growth.
Provide guidance and coaching on optical equipment, proper medical chart handling, insurance and billing, frame and contact lens selection, policies and procedures, and computer software.
Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way.
Maintain facility to corporate standards including building, equipment, parking lot and grounds as well as safety rules, HIPPA & OSHA requirements, hazardous material handling and waste disposal.
Monitor and enforce Company cash handling policies and procedures to include petty cash as outlined by Accounting, and submit required financial documents accurately and on schedule.
Execute day-to-day operations of the office by ensuring the following is completed: Team member scheduling, weekly meetings, report generation, inventory assessment, supply ordering, and team member training.
Adhere to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
Performs other duties that may be necessary or in the best interest of the organization.
SECTION 3: Patient Population Served
Office Manager and team members will work with patients of all ages, races, and genders.
SECTION 4: Education, Licensure & Certification Requirements
High school diploma or GED required.
Associates or Bachelor's degree in Business Administration or Healthcare Management preferred.
ABO and NCLE certifications required.
State Optician license required
SECTION 5: Experience Requirements
Previous optical management experience preferred.
Industry related experience will be beneficial.
Favorable result on background check as required by state.
Must be able to provide proof of identity and right to work in the United States.
SECTION 6: Knowledge, Skills and Abilities Requirements
Professional in appearance and actions.
Logical and Critical thinking skills.
Customer-focused with excellent written, listening and verbal communication skills.
Enjoys learning new technologies and systems.
Detail oriented, professional attitude, reliable.
Exhibits a positive attitude and is flexible in accepting work assignments and priorities.
Meets attendance and tardiness expectations.
Ability to work various days and hours as needed by the business.
Management and organizational skills to support leadership.
Ability to follow or provide verbal and written instructions with excellent grammar and spelling skills to avoid mistakes or misinterpretations.
Interpersonal skills to support customer service, functional, and team mate support.
Able to communicate effectively in English, both verbally and in writing.
Ability for basic to intermediate problem solving, including mathematics.
Basic to intermediate computer operation.
Proficiency with Microsoft Excel, Word, and Outlook.
Specialty knowledge of systems relating to job function.
Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines.
SECTION 7: Supervisory Responsibilities
Directly supervises team members within assigned office.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include participation in interviewing, hiring, and training team members, planning, assigning, and directing work; appraising performance, rewarding and disciplining team members, addressing complaints and resolving problems.
SECTION 8: Physical Demands
Indicate the amount of time spent for each activity required as it relates to the essential functions.
Physical Requirements % of Time LBS
Bending 25
Carrying 25 ≤ 25
Climbing 5
Driving 10
Grasping 100
Hearing 100
Lifting 10 ≤ 25
Pulling 10 ≤ 25
Pushing 10 ≤ 25
Reaching 50
Sitting 50
Standing 50
Vision - close/distance 100
Vision - color vision 100
Vision - depth perception 100
Vision - peripheral vision 100
Vision - ability to adjust focus 100
Stooping 25
Walking 75
Writing/Typing 100
Speaking 100
Fine Motor Skills 100
Use of Hands 100
Other (please describe)
Location: Work takes place in a normal office/clinical environment. At times, travel to other locations may be necessary to fulfill essential duties and responsibilities of the job. Thus, those needing to travel for work must have access to dependable transportation, and driving record must meet company liability carrier standards.
Exposure: Works in normal office environment during normal business hours. May be exposed to blood or bodily fluids. May also be exposed to various cleaning supplies.
Equipment: The equipment typically used in this position is a computer, fax, copier, printer, scanner and telephone. Must have good working knowledge of Microsoft applications. Other equipment may be used as needed. May use Optometric equipment/devices per sub-specialty requirement such as lensometer; keratometer; phoropter; visual acuity measuring; retinal camera; corneal topography unit; retinoscope. Personal Protective Equipment (PPE) follows standard precautions using personal protective equipment.
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Office Manager
Office Manager Job 30 miles from Covington
PATH BEHAVIORAL HEALTHCARE
TITLE: Office Manager
RESPONSIBLE TO: Office Manager Lead/Regional Site Lead
WORK AREA: Office- Lebanon
SUMMARY: PATH Behavioral Health, an expanding force in the realm of behavioral health, is on the lookout for outstanding individuals to join our dynamic team. Path is dedicated to redefining the mental health care experience by offering clients a fully integrated system of care, built on a foundation of zero barrier access. We are driven by the belief that everyone deserves compassionate, high-quality mental health care, especially those who have been historically underserved. As we continue to extend our reach across Ohio, we're eager to welcome an Office Manager to ensure seamless daily operations and provide exceptional support for both our clients and staff. The Office Manager is an essential part of our unique, collaborative care team, working alongside nurses, nurse practitioners, case managers, and therapists all within our one-stop agency. Embrace this exciting opportunity, and contribute to our mission of reshaping the landscape of mental health services.
Day-To-Day Responsibilities
Efficiently, professionally, and pleasantly answer all incoming calls. Schedule new clients for intake appointments, providing explanations about what to bring and what to expect during their first appointment. Verify clients' insurance when scheduling.
Collaborate with clients and billing to resolve any insurance issues that may impact their ability to receive treatment.
Check in clients upon arrival and scan their completed paperwork into the electronic health record. Notify the provider of the client's arrival.
Schedule return appointments for clients and check them out at the end of their visit. Review and update clients' care records, submitting them to the billing department.
Gather client information to assist the billing department in the event of a coding denial. Maintain a professional relationship with clients as the face of Path Integrated Healthcare, contributing to their care experiences.
Mail client satisfaction surveys to clients seen that day by the end of the workday.
Request and scan prior care records as needed by clinical providers at the site. Follow up on requests to ensure that information is available.
Clean common areas.
Manage mail, faxes, and office supply ordering for the site.
Consistently serve in a professional and collaborative capacity.
Fully understand and comply with all organizational processes and policies.
Proactively take the initiative to assist clients and others.
Attends all company education seminars and seeks other opportunities to grow knowledge of company and work responsibilities.
Participates in site team meetings and company meetings, and volunteers for special projects or committees that would enhance professional growth.
QUALIFICATIONS:
Education:
Required: High school diploma or equivalent. Bachelor's degree is preferred.
Certification:
Must hold active CPR certification
Experience/Skills:
Minimum 3 years of experience in a clerical or customer service-related field in a behavioral health setting. Experience working in an electronic health record is strongly preferred. Bilingual in Spanish and English is desirable.
Physical Effort:
Requires the ability to work under stressful conditions and to work irregular hours. Requires sitting for extended periods of time, viewing computer monitors, and keyboarding.
Communication Skills:
Candidates must possess excellent verbal and written communication skills in order to communicate professionally via telephone and in writing. Strong grammar and writing skills are crucial for clear and concise communication with clients, colleagues, and other healthcare professionals.
Essential Technical/Motor Skills:
Candidates must achieve competency in the Electronic Health Record (EHR) program, telehealth services, and any additional software programs utilized by the company, ensuring efficient access and updating of client information. The role requires fine dexterity, adept handling, and proficient gripping abilities to perform various tasks.
Background:
The candidate must pass all federal and state background checks, and their educational and work history will be confirmed in compliance with company policies.
BENEFITS:
· Medical
· Dental
· Vision
· HSA/FSA
· Telemedicine
· Employer paid Life insurance of $10,000
· Voluntary Life insurance
· Short Term and Long-Term Disability
· EAP (Employer Assistance Program
· Paid Time Off (PTO)
OFFICE ADMINISTRATOR NEEDED FOR COVINGTON LOCATION!!
Office Manager Job In Covington, KY
What We're Looking For
Superior Van and Mobility is looking for an Office Administrator to join our team. If you are looking for an environment where you have the opportunity to improve the lives of others, see what we have to offer! You need to have experience greeting customers, processing payments, ordering parts, and setting appointments all while using computer software/systems for data entry such as Microsoft Excel, Word, and Outlook. This is not an entry-level position.
Why Work Here?
2023 Family Business Award by Business First Newspaper
2024 Top Employer
Family-owned and operated since 1976
BBB accredited A+ rated business
Commitment to teamwork, customer service, quality, and growth
What We Offer
Competitive pay-hourly with monthly bonus opportunities
401(K) savings plan with company match
Paid holidays
Paid vacation and personal days
Health, dental, and vision insurance
Company-paid life insurance
Short term disability
Career advancement opportunities
Clean and professional work environment
Qualified and caring trainers and corporate support
Responsibilities
Monday-Friday, 8 AM-5 PM schedule providing administrative support
Receptionist duties using a multi-line phone system
Schedule and manage service appointments
Prepare billing paperwork for service and sales; invoices, POs, work orders, quotes, rental contracts, etc...
Receive and deposit customer payments
Maintain and prepare automotive title paperwork and legal documents
Bi-monthly AR reporting
Schedule routes for contracted drivers
Order and receive shop parts
Submit warranty claims
Greet and assist customers in person and over the phone
Qualifications
Must hold a high school diploma or equivalent
Must have a valid driver's license
Experienced in using Microsoft Word, Excel, and Outlook
Ability and willingness to learn new technology
Excellent customer service skills
Team player
Projects a professional image
Multi-tasker capable of working in a fast paced environment
Positive, friendly attitude, with a customer-first mentality
Prior automotive dealership, service shop, or medical office experience is not required but highly desirable
About Superior Van and Mobility
Founded in 1976, Superior Van and Mobility has become the largest family-owned, NMEDA Certified mobility dealer group in the United States. We serve the physically challenged consumer retail and commercial para-transit markets. In addition, you will find that we have one of the best customer experience ratings among mobility dealers. We have 17 locations and our primary focus centers around providing customers with an extensive selection of new & used wheelchair vans, wheelchair-accessible SUVs, wheelchair * scooter lifts, and adaptive equipment. Join our team and help improve the lives of others...you never know, it just might change your life too! Visit us at ******************* to learn more about us.
We are an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record. If you have a disability under the Americans with Disabilities Act (ADA) or similar law or require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment, reach out to us at **********************.