Join us as a Retail Team Manager in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the world's largest telecommunications and entertainment company servicing the community.
Retail Team Managers are expected to represent the company in the most professional way possible. They teach and create leaders for the future, while making decisions to keep the Company's interests first. Managers are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. They are expected to develop the Sales Team as well as provide leadership towards the achievement of maximum profitability and growth in line with the Company's values and vision. Managers must also manage the operational tasks of the store to ensure its day-to-day functioning remains effective and efficient.
Some Responsibilities:
Perform as a role model for all employees in the location
Achieve personal sales goals as well as assist employees with closing sales and customer service
Drive sales performance (Wireless & AT&T TV) through coaching and training
AT&T TV product knowledge checks
Stay up to date on all industry information and technology
Maintain and enforce all visual, housekeeping, and appearance standards
Maintain all location operations, including but limited to inventory, daily paperwork, schedules, and loss prevention
Conduct employee reviews, meetings, and training
Requirements
Must have a valid driver's license
Ability to work at least 45 hours work week
Reliable transportation
Excellent problem-solving skills
Establish and monitor store/kiosk work schedules
Ability to interpret and analyze sales and commission reports
Train, motivate and inspire a team to achieve maximum results
Ensure audit compliance at all times as required by the carrier
Must be at least 18 years of age
1-2 years of wireless sales management
3-4 years of wireless sales experience
College Degree Preferred, High School Diploma, or GED Required
$55k-114k yearly est. Auto-Apply 60d+ ago
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Guest Service Manager
Sterling 4.4
Office manager job in Sterling, IL
Who We Are Founded in Hull, Iowa in 1981, Pizza Ranch has grown from a single location into one of the nation's premier fast-casual restaurant chains. With over 200 locations across thirteen states, our concept combines a crave-worthy buffet of pizza, crispy ranch chicken, salads, desserts, and a full-service delivery and takeout model-all designed to serve up legendary experiences.
At the heart of Pizza Ranch is our mission:
"To establish every Pizza Ranch as a business ministry opportunity where our guests receive a legendary experience through quality food and service; and where we take a positive leadership position in the communities we serve and equip our employees with tools to lead happy and productive lives."
We believe in positively impacting every guest, team member, and community we serve. If you're someone who thrives in a fast-paced, people-focused environment and enjoys making a difference through food, service, and leadership-this is the place for you.
Job Summary:
As a Guest Services Manager, you are a key member of the management team and play a vital role in delivering the Pizza Ranch experience. You'll lead by example, helping to build a strong team culture, ensure high food and service standards, and drive successful operations during high-volume shifts-especially nights and weekends.
You'll assist the General Manager & Assistant General Manager in day-to-day restaurant operations and help lead the guest experience using data and feedback from tools like Qualtrics. You'll also have responsibilities across multiple operational areas to ensure smooth, safe, and guest-focused execution.
Key Responsibilities Include, but Are Not Limited To:
Lead and support restaurant operations during peak periods
Execute and uphold Pizza Ranch food quality and guest service standards
Assist with food ordering and maintaining proper inventory levels
Conduct regular cleanliness, safety, and maintenance walkthroughs
Interview, hire, and onboard new team members
Provide coaching and apply progressive discipline when necessary
Analyze guest feedback and implement improvements using Qualtrics and other tools
Collaborate with the management team to control food and labor costs
Model a positive and professional attitude with staff and guests
Contribute to a team culture that promotes respect, accountability, and excellence
Lead training and development efforts to ensure team success
Expectations:
Improve food quality and guest satisfaction metrics
Successfully manage and lead high-volume rush shifts
Drive a culture of safety, cleanliness, and operational excellence
Demonstrate strong leadership, communication, and conflict resolution skills
Be available to work flexible hours, including evenings and weekends
Qualifications:
Prior restaurant management experience preferred
Strong leadership and team-building skills
Excellent organizational, multitasking, and problem-solving abilities
Proficiency in basic computer applications
High school diploma or equivalent
Ability to work in a fast-paced, hands-on environment
Passion for hospitality and people development
If you're ready to grow your leadership skills and make a legendary impact, we invite you to apply and be part of something special at Pizza Ranch .
View all jobs at this company
$33k-41k yearly est. 25d ago
Office Manager (Multiple Positions)
Western Illinois University 3.9
Office manager job in Moline, IL
Recognized as a "Best Midwestern College" by the Princeton Review. Western Illinois University, accredited by the Higher Learning Commission, serves nearly 6,300 students at its traditional, residential campus in Macomb, IL and its metropolitan, non-residential branch campus in Moline, IL.
Job Description:
RESPONSIBILITIES: Employees in positions allocated to this level work under direction to provide staff assistance for a major campus/university department.
A(n) OfficeManager typically -
* relieves the designated member(s) of the unit staff of numerous personal contacts and determines an appropriate course of action;
* reviews incoming mail for the designated member(s) of the unit staff, selects and responds to items within the scope of responsibility;
* keyboards documents containing confidential or sensitive information;
* establishes and revises the calendar(s) of the designated member(s) of the unit staff;
* establishes and maintains the confidential records and files of the designated member(s) of the unit staff;
* maintains records of unit fiscal transactions involving a variety of accounts and provides advice regarding the appropriateness of requested expenditures;
* researches as requested and reports information which requires the evaluation of sources or the application of regulations and procedures to specific cases;
* performs other related duties as assigned.
WORK LOCATION: Macomb campus
APPOINTMENT: As soon as possible
HOURLY WAGE: $18.76 - $20.63 (anticipated starting wage $18.76)
This position is represented by AFSCME Local 417.
Western Illinois University employees may be eligible for a variety of State of Illinois benefits. These benefits are administered through the Illinois Department of Central Management Services (CMS). These benefits include: Health Insurance plans, (HMO's, OAP's, QCHP, and CDHP), Dental Insurance, Vision Plan, Life Insurance, Accidental Death & Dismemberment (AD&D), Supplemental Long-Term Disability (LTD), Flex Spending Accounts (HAS, MCAP, and DCAP), 403(b) Supplemental Retirement Plans and 457(b) Deferred Compensation Plans.
Eligible employees are required to participate in the State Universities Retirement System (SURS). SURS is the retirement administrator for employees in public higher education in the State of Illinois.
Other benefits available to eligible employees include: paid time-off, Employee Assistance Program, Tuition Waiver programs, and discounts to the local YMCA.
For a full list of benefits as a WIU employee, please visit our Benefits Homepage: **************************************************
For questions on benefits, or eligibility, contact our benefits team at ******************* or by calling ************.
Requirements:
* High school diploma or equivalent.
* Two (2) years (24 months) of work experience comparable to an Office Support Specialist.
For a degree to be considered, it must be conferred from a regionally accredited degree-granting institution of higher education (or equivalent from an international accrediting body). The degree must be conferred at the time of application.
Additional Information:
About WIU
Since 1899, Western Illinois University has provided outstanding educational opportunities to individuals in west central Illinois and well beyond our region and state. WIU's traditional residential campus in Macomb, Illinois, is the educational, cultural and athletic center of the region, while the WIU-Quad Cities non-residential branch campus in Moline, Illinois, is the only public university in the immediate Quad Cities region.
WIU-Macomb, IL: Western's traditional, residential main campus offers a comprehensive slate of undergraduate and graduate programs, including a doctorate in education, and post-baccalaureate certificates. A diverse community in west central Illinois, Macomb features a unique blend of agriculture, industry, service, retail, education, and culture. Macomb serves as the county seat, with connections across the state with Amtrak providing twice-daily service from Macomb to Chicago (and point in between). Macomb is located approximately 75 miles from the Quad Cities International Airport (Moline, IL) and 70 miles from the Greater Peoria Regional Airport (Peoria, IL).
WIU-Quad Cities: Located on the banks of the Mississippi River in Moline, Illinois, the WIU-Quad Cities campus is the only public four-year regional university that serves the Quad Cities region. Designed as a metropolitan commuter campus, WIU-Quad Cities offers select undergraduate, graduate, and doctoral programs. Moline is located just 80 miles north of the Macomb campus and is centered within a diverse, bi-state community of 383,000 that offers a broad range of cultural, social, and entertainment amenities and experiences, as well as varied businesses and industries.
WIU Commitment to Diversity, Equity, Inclusion and Anti-Racism
Western Illinois University fosters respect, equity, and inclusion for all students, faculty, and staff. WIU is committed to anti-racism, anti-oppression, equity, social justice, and diversity. We value inclusion as a core value and as an essential element of Western's public service mission. WIU embraces individual uniqueness and a culture of inclusion that supports broad and specific diversity initiatives. Western believes in the educational and institutional benefits of diversity in society as integral to the success of all individuals.
At WIU, we will:
* Maintain a safe and secure environment for all members of our University communities. Educate and empower students, staff, and faculty to be social justice advocates.
* Provide curricula, programs, training, resources, and environments that reflect and strengthen the diversity of our communities, and to elevate cultural awareness and understanding.
* Ensure fair, equitable, and inclusive access to University facilities, programs, resources, and services.
* Create inclusive and equitable policies and practices.
* Diversify the University's workforce by assessing hiring practices to attract, retain, and develop talented staff and faculty from diverse backgrounds.
* Address intergroup disparities through areas as representation, retention, learning outcomes, and graduation rates.
* Create a University wide diversity plan to ensure a continued commitment to anti-racism, anti-oppression, equity, social justice, and diversity.
Academics
More than 61 undergraduate degree programs, 41 graduate programs, two doctoral programs and 16 post-baccalaureate certificate programs prepare students for a successful career after graduation.
Student Resources
More than 200 student organizations at Western provide social, academic, recreation, athletics, service, academic, and many other opportunities for students to grow and learn, develop leadership skills, and much more.
Numerous concerts, lectures, films, dance performances, cultural events and more are presented and performed each year, along with numerous major theatrical and dance productions and studio shows, and a variety of service-oriented projects and activities, all in a diverse and inclusive campus environment.
The Multicultural Center is home to four cultural and resource centers: The Gwendolyn Brooks, Casa Latina, the Women's Center, and the LGBT*QA Resource Center. These cultural and resource centers promote WIU's goal of enhancing justice, diversity, equity, and inclusion through educational programming and advocacy.
WIU Intercollegiate Athletics
The University's athletics program, based on the Macomb campus, sponsors 17 NCAA Division I intercollegiate men's and women's varsity sports. All varsity sports compete at the Division I level through The Ohio Valley Conference.
Application Instructions:
Complete an Employment Application online by clicking APPLY NOW or by navigating to the WIU Employment page. Upload and submit supplemental application materials, including copies of official academic transcript(s) and a current resume, within the applicant portal.
Note In order to upload Individual documents must be under 2 MB in size.
Western Illinois University endeavors to provide a safe environment for its employees and students and requires candidates to submit to a background investigation upon offer of employment. Employment is contingent upon compliance with University policies and procedures relating to the receipt and evaluation of information contained in the background investigation.
Western Illinois University is an Affirmative Action and Equal Opportunity employer with a strong commitment to diversity. In that spirit, we are particularly interested in receiving applications from a broad spectrum of people, including, but not limited to, minorities, veterans, women and individuals with disabilities. WIU has a non-discrimination policy that includes discrimination based on an individual's membership in the following classes: sex, race, color, sexual orientation, gender identity, gender expression, religion, age, marital status, national origin, disability, genetic information, veteran status, and any other classes protected by state or federal law.
For assistance with the online application system contact the Office of Human Resources at ************** or via email at ******************.
$18.8-20.6 hourly Easy Apply 60d+ ago
Manager of Customer Experience - Hospitality / Food Service
Compass Group, North America 4.2
Office manager job in Moline, IL
Eurest MANAGER OF CUSTOMER EXPERIENCE - MOLINE, IL** **Salary:** $75000 - $90000 **Other Forms of Compensation:** As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more.
Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest.
**Job Summary**
As a **Customer Experience Manager** , you will lead and inspire a team to consistently deliver exceptional customer service while ensuring adherence to quality standards. You'll collaborate with the management team to drive training initiatives, perform audits, and develop actionable plans for continuous improvement. Additionally, you will play a key role in gathering valuable customer feedback, analyzing trends, and presenting data to enhance the overall client experience.
**Key Responsibilities:**
+ Lead and manage a team to deliver excellent customer service, maintaining high-quality standards.
+ Collaborate with management on training, audits, and action plan development to improve team performance.
+ Oversee customer service feedback systems and provide regular updates to the team for improvement.
+ Manage employee recognition initiatives to promote morale and motivation.
+ Provide clients with insights on trends related to food, beverages, amenities, and more.
+ Assist with menu samplings, client presentations, and delivering tailored solutions.
+ Gather, compile, and analyze competitor data to keep the team informed on market trends.
+ Engage with customers directly, addressing concerns and inquiries promptly and professionally.
+ Work closely with systems and resources to compile accurate nutritional, allergen, and intolerance information.
+ Coordinate menu development and marketing strategies with internal teams.
+ Ensure quality standards are regularly reviewed, communicated, and reflected in the SOP manual.
+ Comply with company and client policies regarding food safety, physical safety, and other operational guidelines.
**Qualifications:**
+ Bachelor's degree preferred, in marketing, nutrition, or quality control.
+ A minimum of 5 years of experience in food service, hospitality, or customer service management.
+ Proven experience in a high-volume customer service environment.
+ Strong understanding of healthy food options and industry trends.
+ Problem-solving skills with the ability to adapt in a fast-paced environment.
+ Experience in an office or corporate environment, with a focus on operational excellence.
+ High attention to detail, with a proactive approach and sense of urgency.
+ Exceptional communication and presentation skills (both verbal and written).
+ Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
**Apply to Eurest today!**
_Eurest is a member of Compass Group USA_
Click here to Learn More about the Compass Story (**************************************
**Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.**
**Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.**
Eurest maintains a drug-free workplace.
Applications are accepted on an ongoing basis.
**Associates at Eurest are offered many fantastic benefits.**
+ Medical
+ Dental
+ Vision
+ Life Insurance/ AD
+ Disability Insurance
+ Retirement Plan
+ Paid Time Off
+ Holiday Time Off (varies by site/state)
+ Associate Shopping Program
+ Health and Wellness Programs
+ Discount Marketplace
+ Identity Theft Protection
+ Pet Insurance
+ Commuter Benefits
+ Employee Assistance Program
+ Flexible Spending Accounts (FSAs)
+ Paid Parental Leave
+ Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (****************************************************************************************** for paid time off benefits information.
$75k-90k yearly 60d+ ago
Office Administrator
Camping World 4.3
Office manager job in Davenport, IA
Camping World is seeking an Office Administrator for our growing team. The Office Administrator will help support the dealership with sales paperwork, payments, inventory and payroll. What You'll Do: * Breakdown, post and submit funding paperwork for all Sales transactions
* Process and post all cash receipts, credit card payments, scanned checks and ACH payments
* Maintain Dealership inventory including stocking in new and used inventory, intercompany transfers and monthly floor plan audit
* Process and facilitate all payroll and Human Resource paperwork for submission to corporate office
* Sort, review and post all vendor invoices and credit card transactions with correct GL coding
* Perform /oversee title work process and procedures including MSOs, POAs and other documentation, fees and related sales tax submissions
* Prepare/ provide reports, schedules or requests for additional information on a timely basis to the Area Controller, corporate office or General Manager
* Assist the General Manager in running an efficient, organized dealership
* Maintain high standards of accuracy and assure compliance with company and other applicable policies and procedures
* Provide excellent customer service and maintain vendor/customer relations
What You'll Need to Have for the Role:
* Excellent knowledge of a variety of computer software applications in maintaining calendars, word processing, spreadsheets (MS Outlook, Word, Excel, Access, PowerPoint).
* Knowledge of auto dealership accounting systems (IDS, ADP, Reynolds & Reynolds) strongly desired
* Strong attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines
* High level of interpersonal skills to resolve A/P issues
* Ability to handle sensitive and confidential information and situations
* High level of demonstrated poise, tact and diplomacy
* Strong written and verbal communication skills
* Ability to interact and communicate with individuals at all levels of the organization
* Knowledge of office administrative procedures and knowledge of use and operation of standard office equipment
* Ability to work in a fast-paced environment with demonstrated ability to manage multiple competing tasks and demands
* May hold up to 25 lbs and/or move up to 50 lbs. with assistive devices
Pay Range:
$18.81-$22.75 Hourly
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Camping World is seeking an Office Administrator for our growing team.
The Office Administrator will help support the dealership with sales paperwork, payments, inventory and payroll.
What You'll Do:
Breakdown, post and submit funding paperwork for all Sales transactions
Process and post all cash receipts, credit card payments, scanned checks and ACH payments
Maintain Dealership inventory including stocking in new and used inventory, intercompany transfers and monthly floor plan audit
Process and facilitate all payroll and Human Resource paperwork for submission to corporate office
Sort, review and post all vendor invoices and credit card transactions with correct GL coding
Perform /oversee title work process and procedures including MSOs, POAs and other documentation, fees and related sales tax submissions
Prepare/ provide reports, schedules or requests for additional information on a timely basis to the Area Controller, corporate office or General Manager
Assist the General Manager in running an efficient, organized dealership
Maintain high standards of accuracy and assure compliance with company and other applicable policies and procedures
Provide excellent customer service and maintain vendor/customer relations
What You'll Need to Have for the Role:
Excellent knowledge of a variety of computer software applications in maintaining calendars, word processing, spreadsheets (MS Outlook, Word, Excel, Access, PowerPoint).
Knowledge of auto dealership accounting systems (IDS, ADP, Reynolds & Reynolds) strongly desired
Strong attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines
High level of interpersonal skills to resolve A/P issues
Ability to handle sensitive and confidential information and situations
High level of demonstrated poise, tact and diplomacy
Strong written and verbal communication skills
Ability to interact and communicate with individuals at all levels of the organization
Knowledge of office administrative procedures and knowledge of use and operation of standard office equipment
Ability to work in a fast-paced environment with demonstrated ability to manage multiple competing tasks and demands
May hold up to 25 lbs and/or move up to 50 lbs. with assistive devices
Pay Range:
$18.81-$22.75 Hourly
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
$18.8-22.8 hourly Auto-Apply 29d ago
Dental Office Coordinator
Cordental Group
Office manager job in Bettendorf, IA
Bettendorf Dental has an immediate opening for an experienced Dental Office Coordinator. Dental insurance knowledge is a plus! The daily job duties for this position will include greeting and checking out patients, treatment planning, submitting preauthorization's, and more. Full Time schedule Monday thru Friday 8-5. This practice is a fast-paced, patient-centric dental practice focused on improving the dental health of our patients. Ideal candidates will have a minimum of 2 years dental office experience, insurance knowledge, and dental software proficiency. Fulltime employees receive a generous compensation package inclusive competitive wage commensurate with experience, paid time off packages, paid life insurance, annual matching 401(k) plan and access to full suite of elective benefits.
$29k-40k yearly est. 7d ago
Commercial Loan Administration Manager
Sauk Valley Bank 3.6
Office manager job in Sterling, IL
Job DescriptionSummary
The position of the Commercial Loan Administration Manager oversees the loan administrative assistant team responsible for supporting the commercial and agricultural lending process from application through post-closing. This position ensures loan files are accurate, complete, and compliant while keeping deals moving efficiently through the loan origination process.
The Commercial Loan Administration Manager serves as the bank's primary resource and quality control authority for loan documentation compliance, ensuring all loans are documented in accordance with approval terms, legal requirements, and bank policy. This role also functions as a system administrator for the bank's loan origination system (LOS) and loan documentation platforms, optimizing workflows, maintaining data integrity, and supporting continued growth.
The Commercial Loan Administration Manager plays a critical role in ensuring that the loan origination process is both efficient and compliant. This position enables lenders to focus on client service and business development by providing operational excellence and documentation oversight throughout the loan lifecycle. In addition, the Commercial Loan Administration Manager assures compliance with all SVB policies and procedures, as well as, all applicable state and federal banking regulations.
Essential Duties
Serve as the final reviewer for loan documentation packages before closing and booking.
Ensure all documentation matches approved credit terms and complies with internal policy an regulatory standards.
Verify lien perfection (UCC's, titles, insurance, appraisals, etc.) and ensure all collateral is properly documented.
Act as the final control point for loan documentation accuracy and compliance and loan file completeness, minimizing exceptions and audit findings.
Maintain expertise in complex commercial and ag loan structures, including participations, construction, and revolving lines.
Team Leadership & Workflow Management
Supervise, mentor, and develop a team of loan administrative assistants supporting lenders throughout the loan process.
Assign workloads and monitor task completion to ensure loans move efficiently through the pipeline.
Establish and maintain written standard operating procedures (SOPs) to promote accuracy and consistency.
Conduct quarterly coaching's, set expectations, and provide regular coaching and feedback.
System Administration & Process Optimization
Serve as an administrator for the bank's LOS (e.g. nCino) and loan documentation platform (e.g. LaserPro).
Maintain system templates, workflows, and permissions to ensure compliance and efficiency.
Partner with IT, credit administration, and compliance to enhance system functionality and support automation.
Troubleshoot issues, coordinate system upgrades, and train users on system best practices.
Front-End Loan Support & File Management
Oversee data entry for new applications, renewals, and extensions within the LOS.
Ensure ordering and review of credit reports, flood certifications, title work, and entity documentation are completed accurately and timely.
Verify that loan files are complete and ready for underwriting, approval, and closing.
Monitor and manage collateral ticklers, exception reports, and document tracking after booking.
Reporting, Audit Readiness & Quality Control
Generate and review documentation and exception reports; ensure timely resolution of open items.
Prepare loan files for internal audits, compliance reviews, and regulatory examinations.
Collaborate with credit-administration and compliance to address audit findings and improve processes.
Provide regular performance reporting to senior lending leadership.
Collaboration & Continuous Improvement
Partner closely with lenders, credit analysts, and compliance to improve loan documentation quality and process flow.
Recommend and implement process enhancements that reduce turnaround time and improve lender efficiency.
Contribute to scalable systems and processes that support ongoing bank growth and loan portfolio expansion.
Secondary Duties
The position of Commercial Loan Administration Manager performs duties specific to the position and other functions as assigned.
Supervisory Duties
The position of Commercial Loan Administration Manager is not responsible for the supervision of employee(s).
Minimum Requirements
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
Minimum five years of experience in commercial and/or agricultural loan documentation, administration, or loan operations within a financial institution.
Prior leadership or supervisory experience required.
Strong working knowledge of loan documentation requirement, lien perfection and regulatory compliance.
Experience administering or working extensively within a LOS and loan documentation platform (nCino and LaserPro experience preferred).
Excellent organizational, analytical, and communication skills.
Demonstrated ability to manage multiple priorities, meet deadlines, and maintain high attention to detail.
Current driver's license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities.
The incumbent must be able to perform this position safely, without endangering the health or safety to him/herself or others.
Sauk Valley Bank is an Equal Opportunity Employer. SVB is committed to the provision of equal opportunity employment for all qualified persons in all job classifications in recruitment, selection and promotion without regard to race, color, religion, gender, gender identity, sexual orientation, parental status, national origin, age, disability, military status, veteran status or any other protected status. Submission of this information is voluntary and is not considered in employment decisions. This information will be kept separate from the employment files and is considered confidential.
Sauk Valley Bank offers medical, short term disability, long term disability, life, vision, dental and 401K benefits to all full time positions. PTO will vary depending on the level of the position. This position is not eligible for incentive.
Management reserves the right to change this position description at any time according to business needs.
Salary Range: $65,000.00 - $95,000.00 annually depending on experience
October 17, 2025
$65k-95k yearly 10d ago
Retail Team Manager
at&T Portables 4.6
Office manager job in Clinton, IA
Join us as a Retail Team Manager in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the world's largest telecommunications and entertainment company servicing the community. Retail Team Managers are expected to represent the company in the most professional way possible. They teach and create leaders for the future, while making decisions to keep the Company's interests first. Managers are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. They are expected to develop the Sales Team as well as provide leadership towards the achievement of maximum profitability and growth in line with the Company's values and vision. Managers must also manage the operational tasks of the store to ensure its day-to-day functioning remains effective and efficient.
Some Responsibilities:
Perform as a role model for all employees in the location
Achieve personal sales goals as well as assist employees with closing sales and customer service
Drive sales performance (Wireless & AT&T TV) through coaching and training
AT&T TV product knowledge checks
Stay up to date on all industry information and technology
Maintain and enforce all visual, housekeeping, and appearance standards
Maintain all location operations, including but limited to inventory, daily paperwork, schedules, and loss prevention
Conduct employee reviews, meetings, and training
Requirements
Must have a valid driver's license
Ability to work at least 45 hours work week
Reliable transportation
Excellent problem-solving skills
Establish and monitor store/kiosk work schedules
Ability to interpret and analyze sales and commission reports
Train, motivate and inspire a team to achieve maximum results
Ensure audit compliance at all times as required by the carrier
Must be at least 18 years of age
1-2 years of wireless sales management
3-4 years of wireless sales experience
College Degree Preferred, High School Diploma, or GED Required
$44k-76k yearly est. 34d ago
Office Coordinator
Pathway Living Center
Office manager job in Clinton, IA
Job DescriptionSalary: $18 - $20
The Office Coordinator is a key player in supporting Pathways holistic approach to mental health services by ensuring smooth and effective communication across all levels of the organization. This role is crucial for integrating various program components, facilitating coordination among team members, and maintaining operational efficiency. The Office Coordinator is responsible for creating and sustaining an organized, healthy, and safe working environment, which is essential for the well-being and productivity of all team members. In addition to managing day-to-day administrative tasks, the Office Coordinator will play a vital role in supporting the delivery of mental health services by ensuring that all administrative functions are carried out efficiently and accurately. This includes overseeing the flow of information, managing schedules, and handling logistical support to enable the seamless operation of programs and services. The Office Coordinator will also contribute to the development and implementation of office procedures and best practices that align with Pathways mission and values. The position requires a proactive and resourceful individual who can exercise initiative and independent judgment while working under general supervision. The Office Coordinator will collaborate with various departments and external partners to support the organizations goals and enhance its capacity to deliver high-quality mental health services. This role is instrumental in ensuring that the organizational infrastructure supports the effective and compassionate care Pathway provides to its consumers.
$18-20 hourly 28d ago
Care Manager, LTSS (St. Clair County)
Molina Healthcare 4.4
Office manager job in Kirkwood, IL
Provides support for care management/care coordination long-term services and supports specific activities and collaborates with multidisciplinary team coordinating integrated delivery of member care across the continuum for members with high-need potential. Strives to ensure member progress toward desired outcomes and contributes to overarching strategy to provide quality and cost-effective member care.
Essential Job Duties
- Completes comprehensive member assessments within regulated timelines, including in-person home visits as required.
- Facilitates comprehensive waiver enrollment and disenrollment processes.
- Develops and implements care plans, including a waiver service plan in collaboration with members, caregivers, physicians and/or other appropriate health care professionals and member support network to address the member needs and goals.
- Performs ongoing monitoring of care plan to evaluate effectiveness, document interventions and goal achievement, and suggest changes accordingly.
- Promotes integration of services for members including behavioral health care and long-term services and supports (LTSS) and home and community resources to enhance continuity of care.
- Assesses for medical necessity and authorizes all appropriate waiver services.
- Evaluates covered benefits and advises appropriately regarding funding sources.
- Facilitates interdisciplinary care team (ICT) meetings for approval or denial of services and informal ICT collaboration.
- Uses motivational interviewing and Molina clinical guideposts to educate, support and motivate change during member contacts.
- Assesses for barriers to care and provides care coordination and assistance to members to address psycho/social, financial, and medical obstacles concerns.
- Identifies critical incidents and develops prevention plans to assure member health and welfare.
- Collaborates with licensed care managers/leadership as needed or required.
- 25-40% estimated local travel may be required (based upon state/contractual requirements).
Required Qualifications
- At least 2 years health care experience, including at least 1 year of experience working with persons with disabilities/chronic conditions long-term services and supports (LTSS), and 1 year of experience in care management, or experience in a medical and/or behavioral health setting, or equivalent combination of relevant education and experience. -Licensed Practical Nurse (LPN) or Licensed Vocational Nurse (LVN). Clinical licensure and/or certification required ONLY if required by state contract, regulation or state board licensing mandates. If licensed, license must be active and unrestricted in state of practice.
- In some states, a bachelor's degree in a health care related field may be required (dependent upon state/contractual requirements).
- Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements, unless otherwise required by law.
- Demonstrated knowledge of community resources.
- Ability to work within a variety of settings and adjust style as needed - working with diverse populations, various personalities and personal situations.
- Ability to operate proactively and demonstrate detail-oriented work.
- Ability to work independently, with minimal supervision and self-motivation.
- Ability to demonstrate responsiveness in all forms of communication, and remain calm in high-pressure situations.
- Ability to develop and maintain professional relationships.
- Excellent time-management and prioritization skills, and ability to focus on multiple projects simultaneously and adapt to change.
- Excellent problem-solving, and critical-thinking skills.
- Strong verbal and written communication skills.
- Microsoft Office suite/applicable software program proficiency, and ability to navigate online portals and databases.
- In some states, a bachelor's degree in a health care related field may be required (dependent upon state/contractual requirements).
Preferred Qualifications
- Certified Case Manager (CCM), Licensed Vocational Nurse (LVN) or Licensed Practical Nurse (LPN). License must be active and unrestricted in state of practice.
- Experience working with populations that receive waiver services.
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
Pay Range: $25.2 - $49.15 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
$31k-37k yearly est. 11d ago
Guest Service Manager
Clinton 4.7
Office manager job in Clinton, IA
Who We Are Founded in Hull, Iowa in 1981, Pizza Ranch has grown from a single location into one of the nation's premier fast-casual restaurant chains. With over 200 locations across thirteen states, our concept combines a crave-worthy buffet of pizza, crispy ranch chicken, salads, desserts, and a full-service delivery and takeout model-all designed to serve up legendary experiences.
At the heart of Pizza Ranch is our mission:
"To establish every Pizza Ranch as a business ministry opportunity where our guests receive a legendary experience through quality food and service; and where we take a positive leadership position in the communities we serve and equip our employees with tools to lead happy and productive lives."
We believe in positively impacting every guest, team member, and community we serve. If you're someone who thrives in a fast-paced, people-focused environment and enjoys making a difference through food, service, and leadership-this is the place for you.
Job Summary:
As a Guest Services Manager, you are a key member of the management team and play a vital role in delivering the Pizza Ranch experience. You'll lead by example, helping to build a strong team culture, ensure high food and service standards, and drive successful operations during high-volume shifts-especially nights and weekends.
You'll assist the General Manager & Assistant General Manager in day-to-day restaurant operations and help lead the guest experience using data and feedback from tools like Qualtrics. You'll also have responsibilities across multiple operational areas to ensure smooth, safe, and guest-focused execution.
Key Responsibilities Include, but Are Not Limited To:
Lead and support restaurant operations during peak periods
Execute and uphold Pizza Ranch food quality and guest service standards
Assist with food ordering and maintaining proper inventory levels
Conduct regular cleanliness, safety, and maintenance walkthroughs
Interview, hire, and onboard new team members
Provide coaching and apply progressive discipline when necessary
Analyze guest feedback and implement improvements using Qualtrics and other tools
Collaborate with the management team to control food and labor costs
Model a positive and professional attitude with staff and guests
Contribute to a team culture that promotes respect, accountability, and excellence
Lead training and development efforts to ensure team success
Expectations:
Improve food quality and guest satisfaction metrics
Successfully manage and lead high-volume rush shifts
Drive a culture of safety, cleanliness, and operational excellence
Demonstrate strong leadership, communication, and conflict resolution skills
Be available to work flexible hours, including evenings and weekends
Qualifications:
Prior restaurant management experience preferred
Strong leadership and team-building skills
Excellent organizational, multitasking, and problem-solving abilities
Proficiency in basic computer applications
High school diploma or equivalent
Ability to work in a fast-paced, hands-on environment
Passion for hospitality and people development
If you're ready to grow your leadership skills and make a legendary impact, we invite you to apply and be part of something special at Pizza Ranch .
View all jobs at this company
$28k-35k yearly est. 41d ago
Guest Service Manager
Bettendorf 3.7
Office manager job in Bettendorf, IA
Who We Are Founded in Hull, Iowa in 1981, Pizza Ranch has grown from a single location into one of the nation's premier fast-casual restaurant chains. With over 200 locations across thirteen states, our concept combines a crave-worthy buffet of pizza, crispy ranch chicken, salads, desserts, and a full-service delivery and takeout model-all designed to serve up legendary experiences.
At the heart of Pizza Ranch is our mission:
"To establish every Pizza Ranch as a business ministry opportunity where our guests receive a legendary experience through quality food and service; and where we take a positive leadership position in the communities we serve and equip our employees with tools to lead happy and productive lives."
We believe in positively impacting every guest, team member, and community we serve. If you're someone who thrives in a fast-paced, people-focused environment and enjoys making a difference through food, service, and leadership-this is the place for you.
Job Summary:
As a Guest Services Manager, you are a key member of the management team and play a vital role in delivering the Pizza Ranch experience. You'll lead by example, helping to build a strong team culture, ensure high food and service standards, and drive successful operations during high-volume shifts-especially nights and weekends.
You'll assist the General Manager & Assistant General Manager in day-to-day restaurant operations and help lead the guest experience using data and feedback from tools like Qualtrics. You'll also have responsibilities across multiple operational areas to ensure smooth, safe, and guest-focused execution.
Key Responsibilities Include, but Are Not Limited To:
Lead and support restaurant operations during peak periods
Execute and uphold Pizza Ranch food quality and guest service standards
Assist with food ordering and maintaining proper inventory levels
Conduct regular cleanliness, safety, and maintenance walkthroughs
Interview, hire, and onboard new team members
Provide coaching and apply progressive discipline when necessary
Analyze guest feedback and implement improvements using Qualtrics and other tools
Collaborate with the management team to control food and labor costs
Model a positive and professional attitude with staff and guests
Contribute to a team culture that promotes respect, accountability, and excellence
Lead training and development efforts to ensure team success
Expectations:
Improve food quality and guest satisfaction metrics
Successfully manage and lead high-volume rush shifts
Drive a culture of safety, cleanliness, and operational excellence
Demonstrate strong leadership, communication, and conflict resolution skills
Be available to work flexible hours, including evenings and weekends
Qualifications:
Prior restaurant management experience preferred
Strong leadership and team-building skills
Excellent organizational, multitasking, and problem-solving abilities
Proficiency in basic computer applications
High school diploma or equivalent
Ability to work in a fast-paced, hands-on environment
Passion for hospitality and people development
If you're ready to grow your leadership skills and make a legendary impact, we invite you to apply and be part of something special at Pizza Ranch .
View all jobs at this company
$38k-46k yearly est. 46d ago
Front End Manager
Blain Supply, Inc.
Office manager job in Clinton, IA
Company & Benefits Information At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for seven consecutive years!
* Associates hired into a full-time role will become eligible for the following benefits effective their 91st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc.
* All major Holidays & Birthday off
* Advanced Leadership Training Programs: build the skills to grow your career
* Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more!
* Internal recognition programs that support an engaged workplace
* 401(K) with company match
Compensation
* Saturday & Sunday weekend premium pay $2.50/hr
* Base pay up to $19.00/hr
* The pay listed for this position may vary based on experience. Please note, compensation decisions are contingent on the facts and conditions for each job opening. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.
Please note salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Blain's Farm & Fleet position description for accurate pay range information.
Job Duties
This position will assist store operations with supervision, training and support of front end store personnel with a focus on procedure compliance and improving customer service. Additional responsibilities include, but are not limited to the following:
* Provide policy and procedure support and training for front-end store operations.
* Respond to customer service complaints regarding front-end store operations.
* Develop and maintain procedure and policy documentation for front-end store operations.
* Provide in-store front-end training and support for new store openings.
* Provide in-store training for workforce management systems.
* Assist Accounting and Payroll with store issues as needed.
* Train all cashier functions including, customer service, Best and Sales etc.
* Demonstrate awareness and compliance with Loss Prevention and safety policies and/or procedures.
* Assist with intra and inter-department projects and responsibilities as assigned.
* Attend Grand Opening events and assist as appropriate.
* Provide store support for workforce management systems.
Qualifications
* Candidates must have three to five years of retail experience
* Strong communication, both verbal and written
* Ability to work with confidential information
* Able to work evenings when needed and at least every other weekend
* Able to pass pre-employment background checks
EEO Statement
Blain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain's does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 7 years in a row.
$19 hourly Auto-Apply 15d ago
Business Manager
Diocese of Davenport 3.7
Office manager job in Clinton, IA
School Business Manager Job Description
Prince Of Peace Catholic School
Reports to: School Principal/Pastor
Employment Status: Part-Time Non-exempt or Full-Time Exempt
The School Business Manager is under the direct supervision of the School principal and Pastor: Plan, organize and evaluate School financial procedures; plan, organize, prepare, implement and evaluate annual School budget; plan and coordinate personnel management; provide administrative support to staff; provide administrative support to the Diocese, pursue professional growth; perform any other job related tasks deemed necessary by the School Principal/Pastor.
Essential Duties and Responsibilities
Financial Oversight:
Plan, organize and evaluate School financial procedures by: developing and supervising timely and accurate accounting reports and procedures; supervise payroll and tax reports; provide annual fiscal reports to the Diocese; develop and evaluate financial internal control procedures in accordance with Diocesan policy; oversee the timely bank deposits of all School funds collected; act as advisor to and agent for the School Finance Committee, providing them with monthly reports and financial data needed; provide Parish Finance Council with quarterly financial reports (November, February, May, August); supervise and evaluate bookkeeper.
Budget:
Plan, organize, prepare, implement and evaluate annual School budget by; developing a budget preparation process; preparing administration budgets; provide budget assistance and consultation to staff; collaborating with Principal/Pastor and Finance Committee; ongoing evaluation by analyzing monthly reports and follow-up with appropriate personnel as needed.
Facilities:
Collaborate on upkeep and repair needs; procuring bids or estimates on major repairs and new construction or renovations, submitting Corporate Resolutions for approval when required; performing periodic safety inspections; approving outside contracted services for building and equipment maintenance; develop facility use/rental policies; conduct performance evaluations of maintenance staff; collaborate with appropriate School, Parish and Diocesan Buildings & Properties agents as necessary.
Personnel Management:
Plan and coordinate personnel management by: implementing Diocesan Personnel Policies and Procedures; coordinating hiring, evaluation and termination procedures; maintaining personnel files; providing administrative services in regard to payroll, employee benefits, grievances, or any other job-related problems.
Teamwork:
Collaborate with office staff to see that effective and efficient office procedures are used for services; Provide administrative support to staff by: attending staff meetings; collaborating on planning, attainment of goals and objectives; maintaining good inter-departmental relations with an open and cooperative attitude, and an effective communication system; assist in conflict management; oversee professional/team development; act as liaison between staff, School Board and Parish Finance Council.
Diocesan Support:
Comply with Diocesan directives regarding submission of complete and accurate year-end financial reports due August 1st annually; know specifically the Diocese Bookkeeper Manual and Internal Control Procedures & Questionnaire; attending meetings and offering input as requested; implementing policies and procedures pertaining to administration.
Continued Education:
Pursue professional growth by: keeping up-dated on School, diocesan, local and regional trends in School business administration through study and participation in organizations, workshops and conferences.
Other:
Perform other job-related tasks as deemed necessary by the Principal/Pastor.
Job Specifications Performance Requirements
Responsibility for: Overall smooth operation of the School financial management, personnel management, plant maintenance and officemanagement in a mature and professional manner through study, evaluation, delegation and supervision, maintaining confidentiality.
Job knowledge: Must be knowledgeable of accounting principles, personnel management, training and development, computer usage, safety and security issues. Must possess interpersonal and relational skills and knowledgeable of the informal networks of communication and influence within the School and Parish.
Mental demands: Must be able to work under pressure and with frequent interruptions. Must be well organized, self motivated, attentive to detail. Possess ability to interact with all levels of management and volunteers. Needs good judgment and problem-solving techniques, good interpersonal skills, collaborator and team player.
Dexterity and accuracy: Must be accurate in fiscal matters, budgetary and statistical data.
Physical demands: Great deal of interaction with individuals and groups. Walking and driving in local area, lifts only light office materials, operates routine office equipment.
Working conditions: Has shared office, desk and office equipment including computer terminal & printer, well lighted and temperature controlled.
Formal Education: College Degree in a related field.
Continuing education: Be willing to pursue additional training in related fields, such as computers, business, education, law, time management, fund raising, etc.
Training and experience: Must have experience in administration, finance, human resource management, training and development.
$22k-29k yearly est. 47d ago
Retail Team Manager
Wahid Inc.
Office manager job in Clinton, IA
Join us as a Retail Team Manager in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the world's largest telecommunications and entertainment company servicing the community.
Retail Team Managers are expected to represent the company in the most professional way possible. They teach and create leaders for the future, while making decisions to keep the Company's interests first. Managers are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. They are expected to develop the Sales Team as well as provide leadership towards the achievement of maximum profitability and growth in line with the Company's values and vision. Managers must also manage the operational tasks of the store to ensure its day-to-day functioning remains effective and efficient.
Some Responsibilities:
Perform as a role model for all employees in the location
Achieve personal sales goals as well as assist employees with closing sales and customer service
Drive sales performance (Wireless & AT&T TV) through coaching and training
AT&T TV product knowledge checks
Stay up to date on all industry information and technology
Maintain and enforce all visual, housekeeping, and appearance standards
Maintain all location operations, including but limited to inventory, daily paperwork, schedules, and loss prevention
Conduct employee reviews, meetings, and training
Requirements
Must have a valid driver's license
Ability to work at least 45 hours work week
Reliable transportation
Excellent problem-solving skills
Establish and monitor store/kiosk work schedules
Ability to interpret and analyze sales and commission reports
Train, motivate and inspire a team to achieve maximum results
Ensure audit compliance at all times as required by the carrier
Must be at least 18 years of age
1-2 years of wireless sales management
3-4 years of wireless sales experience
College Degree Preferred, High School Diploma, or GED Required
$43k-88k yearly est. Auto-Apply 60d+ ago
Commercial Loan Administration Manager
Sauk Valley Bank 3.6
Office manager job in Sterling, IL
The position of the Commercial Loan Administration Manager oversees the loan administrative assistant team responsible for supporting the commercial and agricultural lending process from application through post-closing. This position ensures loan files are accurate, complete, and compliant while keeping deals moving efficiently through the loan origination process.
The Commercial Loan Administration Manager serves as the bank s primary resource and quality control authority for loan documentation compliance, ensuring all loans are documented in accordance with approval terms, legal requirements, and bank policy. This role also functions as a system administrator for the bank s loan origination system (LOS) and loan documentation platforms, optimizing workflows, maintaining data integrity, and supporting continued growth.
The Commercial Loan Administration Manager plays a critical role in ensuring that the loan origination process is both efficient and compliant. This position enables lenders to focus on client service and business development by providing operational excellence and documentation oversight throughout the loan lifecycle. In addition, the Commercial Loan Administration Manager assures compliance with all SVB policies and procedures, as well as, all applicable state and federal banking regulations.
Essential Duties
Serve as the final reviewer for loan documentation packages before closing and booking.
Ensure all documentation matches approved credit terms and complies with internal policy an regulatory standards.
Verify lien perfection (UCC s, titles, insurance, appraisals, etc.) and ensure all collateral is properly documented.
Act as the final control point for loan documentation accuracy and compliance and loan file completeness, minimizing exceptions and audit findings.
Maintain expertise in complex commercial and ag loan structures, including participations, construction, and revolving lines.
Team Leadership & Workflow Management
Supervise, mentor, and develop a team of loan administrative assistants supporting lenders throughout the loan process.
Assign workloads and monitor task completion to ensure loans move efficiently through the pipeline.
Establish and maintain written standard operating procedures (SOPs) to promote accuracy and consistency.
Conduct quarterly coaching s, set expectations, and provide regular coaching and feedback.
System Administration & Process Optimization
Serve as an administrator for the bank s LOS (e.g. nCino) and loan documentation platform (e.g. LaserPro).
Maintain system templates, workflows, and permissions to ensure compliance and efficiency.
Partner with IT, credit administration, and compliance to enhance system functionality and support automation.
Troubleshoot issues, coordinate system upgrades, and train users on system best practices.
Front-End Loan Support & File Management
Oversee data entry for new applications, renewals, and extensions within the LOS.
Ensure ordering and review of credit reports, flood certifications, title work, and entity documentation are completed accurately and timely.
Verify that loan files are complete and ready for underwriting, approval, and closing.
Monitor and manage collateral ticklers, exception reports, and document tracking after booking.
Reporting, Audit Readiness & Quality Control
Generate and review documentation and exception reports; ensure timely resolution of open items.
Prepare loan files for internal audits, compliance reviews, and regulatory examinations.
Collaborate with credit-administration and compliance to address audit findings and improve processes.
Provide regular performance reporting to senior lending leadership.
Collaboration & Continuous Improvement
Partner closely with lenders, credit analysts, and compliance to improve loan documentation quality and process flow.
Recommend and implement process enhancements that reduce turnaround time and improve lender efficiency.
Contribute to scalable systems and processes that support ongoing bank growth and loan portfolio expansion.
Secondary Duties
The position of Commercial Loan Administration Manager performs duties specific to the position and other functions as assigned.
Supervisory Duties
The position of Commercial Loan Administration Manager is not responsible for the supervision of employee(s).
Minimum Requirements
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
Minimum five years of experience in commercial and/or agricultural loan documentation, administration, or loan operations within a financial institution.
Prior leadership or supervisory experience required.
Strong working knowledge of loan documentation requirement, lien perfection and regulatory compliance.
Experience administering or working extensively within a LOS and loan documentation platform (nCino and LaserPro experience preferred).
Excellent organizational, analytical, and communication skills.
Demonstrated ability to manage multiple priorities, meet deadlines, and maintain high attention to detail.
Current driver s license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities.
The incumbent must be able to perform this position safely, without endangering the health or safety to him/herself or others.
Sauk Valley Bank is an Equal Opportunity Employer. SVB is committed to the provision of equal opportunity employment for all qualified persons in all job classifications in recruitment, selection and promotion without regard to race, color, religion, gender, gender identity, sexual orientation, parental status, national origin, age, disability, military status, veteran status or any other protected status. Submission of this information is voluntary and is not considered in employment decisions. This information will be kept separate from the employment files and is considered confidential.
Sauk Valley Bank offers medical, short term disability, long term disability, life, vision, dental and 401K benefits to all full time positions. PTO will vary depending on the level of the position. This position is not eligible for incentive.
Management reserves the right to change this position description at any time according to business needs.
Salary Range: $65,000.00 - $95,000.00 annually depending on experience
October 17, 2025
Recognized as a "Best Midwestern College" by the Princeton Review. Western Illinois University, accredited by the Higher Learning Commission, serves nearly 6,300 students at its traditional, residential campus in Macomb, IL and its metropolitan, non-residential branch campus in Moline, IL.
Job Description:
RESPONSIBILITIES: This position assures that Western Illinois University is following the financial aid bylaws of the National Collegiate Athletic Association (NCAA) by reviewing, analyzing, and ruling on decisions regarding the financial aid eligibility of prospective and current student athletes according to NCAA rules and regulations. Some, but not all, duties include the following:
1. Interpret and apply NCAA rules and policies as those rules apply to athletic financial aid compliance. Manage, update, and monitor the financial aid records during the student athletes' enrollment at WIU. Notification to student athletes of renewal, increase, decrease, or cancellation of scholarships on a yearly basis.
2. Supervise all phases of operation of student financial aid programs for student athletes (including, but not limited to, edits, verification, changes/corrections, packaging, and eligibility determination and monitoring, awarding, over award monitoring and disbursement of aid).
3. Serve as the liaison and problem solver between the Financial Aid Office, the WIU Foundations Office, the Scholarship Office, Billing & Receivables Office, and the Athletic Department.
4. Analyze and interpret financial aid and accounting records for the purpose of preparing reports (surveys) for other WIU offices, outside agencies, and various publications.
WORK LOCATION: Macomb campus
APPOINTMENT: As soon as possible
MONTHLY WAGE: $3,810 - $4,191 (anticipated starting salary $3,810)
Western Illinois University employees may be eligible for a variety of State of Illinois benefits. These benefits are administered through the Illinois Department of Central Management Services (CMS). These benefits include: Health Insurance plans, (HMO's, OAP's, QCHP, and CDHP), Dental Insurance, Vision Plan, Life Insurance, Accidental Death & Dismemberment (AD&D), Supplemental Long-Term Disability (LTD), Flex Spending Accounts (HAS, MCAP, and DCAP), 403(b) Supplemental Retirement Plans and 457(b) Deferred Compensation Plans.
Eligible employees are required to participate in the State Universities Retirement System (SURS). SURS is the retirement administrator for employees in public higher education in the State of Illinois.
Other benefits available to eligible employees include: paid time-off, Employee Assistance Program, Tuition Waiver programs, and discounts to the local YMCA.
For a full list of benefits as a WIU employee, please visit our Benefits Homepage: **************************************************
For questions on benefits, or eligibility, contact our benefits team at ******************* or by calling ************.
Requirements:
A. Bachelor's degree in accountancy, business administration, management, or a closely related field.
OR
B. Three (3) years (36 months) of work experience in accounting, business administration, fiscal management, or closely related experience.
OR
C. A combination of such education and/or work experience totaling three (3) years (36 months), as measured by the following conversion table or its proportional equivalent:
* 30 semester hours equals one (1) year (12 months)
* 60 semester hours or an Associate's Degree equals eighteen months (18 months)
* 90 semester hours equals two (2) years (24 months)
For a degree to be considered, it must be conferred from a regionally accredited degree-granting institution of higher education (or equivalent from an international accrediting body). The degree must be conferred at the time of application.
Additional Information:
About WIU
Since 1899, Western Illinois University has provided outstanding educational opportunities to individuals in west central Illinois and well beyond our region and state. WIU's traditional residential campus in Macomb, Illinois, is the educational, cultural and athletic center of the region, while the WIU-Quad Cities non-residential branch campus in Moline, Illinois, is the only public university in the immediate Quad Cities region.
WIU-Macomb, IL: Western's traditional, residential main campus offers a comprehensive slate of undergraduate and graduate programs, including a doctorate in education, and post-baccalaureate certificates. A diverse community in west central Illinois, Macomb features a unique blend of agriculture, industry, service, retail, education, and culture. Macomb serves as the county seat, with connections across the state with Amtrak providing twice-daily service from Macomb to Chicago (and point in between). Macomb is located approximately 75 miles from the Quad Cities International Airport (Moline, IL) and 70 miles from the Greater Peoria Regional Airport (Peoria, IL).
WIU-Quad Cities: Located on the banks of the Mississippi River in Moline, Illinois, the WIU-Quad Cities campus is the only public four-year regional university that serves the Quad Cities region. Designed as a metropolitan commuter campus, WIU-Quad Cities offers select undergraduate, graduate, and doctoral programs. Moline is located just 80 miles north of the Macomb campus and is centered within a diverse, bi-state community of 383,000 that offers a broad range of cultural, social, and entertainment amenities and experiences, as well as varied businesses and industries.
Academics
More than 61 undergraduate degree programs, 41 graduate programs, two doctoral programs and 16 post-baccalaureate certificate programs prepare students for a successful career after graduation.
Student Resources
More than 200 student organizations at Western provide social, academic, recreation, athletics, service, academic, and many other opportunities for students to grow and learn, develop leadership skills, and much more.
Numerous concerts, lectures, films, dance performances, cultural events and more are presented and performed each year, along with numerous major theatrical and dance productions and studio shows, and a variety of service-oriented projects and activities.
WIU Intercollegiate Athletics
The University's athletics program, based on the Macomb campus, sponsors 17 NCAA Division I intercollegiate men's and women's varsity sports. All varsity sports compete at the Division I level through The Ohio Valley Conference.
Application Instructions:
Complete an Employment Application online by clicking APPLY NOW or by navigating to the WIU Employment page. Upload and submit supplemental application materials, including copies of official academic transcript(s) and a current resume, within the applicant portal.
Note In order to upload Individual documents must be under 2 MB in size.
Western Illinois University endeavors to provide a safe environment for its employees and students and requires candidates to submit to a background investigation upon offer of employment. Employment is contingent upon compliance with University policies and procedures relating to the receipt and evaluation of information contained in the background investigation.
Western Illinois University is an Affirmative Action and Equal Opportunity employer. In that spirit, we are particularly interested in receiving applications from a broad spectrum of people, including, but not limited to, minorities, veterans, women and individuals with disabilities. WIU has a non-discrimination policy that includes discrimination based on an individual's membership in the following classes: sex, race, color, sexual orientation, gender identity, gender expression, religion, age, marital status, national origin, disability, genetic information, veteran status, and any other classes protected by state or federal law.
For assistance with the online application system contact the Office of Human Resources at ************** or via email at ******************.
How much does an office manager earn in Davenport, IA?
The average office manager in Davenport, IA earns between $24,000 and $54,000 annually. This compares to the national average office manager range of $30,000 to $62,000.
Average office manager salary in Davenport, IA
$36,000
What are the biggest employers of Office Managers in Davenport, IA?
The biggest employers of Office Managers in Davenport, IA are: