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Office manager jobs in Davis, CA - 174 jobs

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  • dental manager

    Insight Global

    Office manager job in Sacramento, CA

    Insight Global has a job posting for a Dental Manager who will oversee the day‑to‑day operations of the dental clinic, ensuring efficient workflows, high‑quality patient care, and an outstanding patient experience. This position provides leadership to the clinical support team, manages scheduling and productivity, supports performance management, ensures compliance with regulatory requirements, and works closely with the Dental Directors and Operations team to drive departmental goals forward. REQUIRED SKILLS AND EXPERIENCE Bachelor's Degree in a related field or an equivalent of four years' experience and training in dental clinical systems Expertise in the following areas, typically gained from 5+ years in a supervision capacity Developing department objectives and measurements to meet organizational goals Staff selection and development Management of department workload Dental Assistant Diploma and/or Certification Strong understanding of productivity metrics, clinical workflows, EHR systems, and quality improvement strategies. Valid CA Driver License NICE TO HAVE SKILLS AND EXPERIENCE Bilingual English/Spanish preferred Experience working in a Federally Qualified Health Center (FQHC) or safety-net health system strongly preferred. Ability to collaborate effectively across a broad spectrum of backgrounds and perspectives. Candidates who demonstrate inclusive thinking and interpersonal awareness help strengthen our commitment to equitable and compassionate care for all. Demonstrated person-centered approach and familiarity with trauma-informed systems and restorative practices
    $49k-72k yearly est. 5d ago
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  • Office/Operations Manager

    Confidential Company 4.2company rating

    Office manager job in Sacramento, CA

    Are you passionate about health equity and ready to help power an organization committed to dismantling the systemic forces that endanger the health of people of color? Do you thrive in a role where your organization, leadership, and operational excellence directly support social, racial, and environmental justice? An inspiring, Sacramento-based nonprofit is searching for a dynamic Office & Operations Manager to take the lead in building smooth, efficient, and mission-aligned operations. In this role, YOU will be the heartbeat of the organization-creating structure, supporting staff, strengthening systems, and ensuring the organization's work has the impact our communities deserve. If you're a proactive, detail-oriented leader who loves owning your space, solving problems, and helping teams work at their best… this is your opportunity to shine. ✨ ( Note: This role is primarily on-site, and you will often be the primary person in the office. ) What You'll Lead & Own: Office & Operational Excellence- Oversee all day-to-day office operations for a hybrid virtual/in-person environment. Manage supplies, equipment, vendors, and technology with efficiency and care. Maintain an organized, welcoming, culturally affirming workspace for staff and partners. Implement and manage innovative tools, grants, databases, and systems that streamline how we work. Staff Support & Coordination- Lead onboarding for new team members-introducing them to our tools, culture, and mission. Serve as the go-to person for operational needs, troubleshooting, and resource support. Administrative Leadership- Manage organizational calendars, communications, and records with precision. Support the Executive Director and leadership team with presentations, reports, and board materials. Design procedures that elevate efficiency, clarity, and compliance across the organization. Financial & Accounting Administration- Coordinate obligations with vendors, partners, and third-party stakeholders. Process invoices, deposits, reimbursements, and financial documentation. Support monthly reconciliations, reporting, and grant-related expense tracking. Monitor office budgets and maintain accurate financial records (Bill.com experience is a huge plus!). Communication & Stakeholder Engagement- Act as the central point of contact for office and administrative inquiries. Coordinate logistics for meetings, trainings, and events that drive advocacy and community impact. Policy, Compliance & Best Practices- Develop and maintain office policies that reflect nonprofit best practices and organizational values. Ensure compliance with safety, reporting, and operational standards. What You Bring- Bachelor's degree preferred + 4 years of experience (internships count!). Exceptional organization, follow-through, and time management in a fast-moving environment. Strong, culturally responsive communication-both written and verbal. Ability to anticipate needs, solve problems, and own your work with independence. Proficiency in Microsoft Office Suite + cloud collaboration tools (Google Workspace, Zoom, project management platforms). Experience with nonprofit operations, grants, or financial administration preferred. A deep commitment to racial and health equity and to serving Black communities with integrity and care. Quick learners, self-starters, and tech-savvy candidates will rise to the top-especially those familiar with Bill.com or ADP. Preferred Qualifications: Leadership experience with the ability to support and motivate staff. A demonstrated passion for health equity and community impact. Experience supporting grants, strategic initiatives, or nonprofit programs. Additional Details- Primarily in-office role; hybrid flexibility may be considered. Occasional local travel (up to 10%). Must be able to lift up to 20 pounds on occasion. Regular collaboration with the Executive Director and participation in team meetings. Competitive salary + benefits offered.
    $54k-81k yearly est. 4d ago
  • Business Office Director

    Marbella Marysville 3.6company rating

    Office manager job in Marysville, CA

    Job Description Integral Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care and lifestyle-focused senior living communities. Our company, which was built on our “Culture Keepers,” employees thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent experiences for our residents. Responsibilities: Prepares and submits necessary documentation for resident move-ins, move-outs, transfers and ancillary charges. Oversees cash controls including the depositing and posting of cash receipts and implementing and monitoring controls over petty cash Maintains daily cashbooks for operational accounts and prepare monthly bank reconciliation. Monitors and oversees the processing of accounts payable. Ensures department manager's complete appropriate assignment of departmental expenses and supporting documentation is executed and maintained. Coordinates the processing of payroll and employee benefits; and the payment of insurance, real estate taxes and related reporting requirements. Prepares and enters journal entries and maintains appropriate sub schedules for Balance Sheet accounts. Reviews and distributes the monthly financial statements. Prepares Management reports as requested. Maintains team member, resident, vendor and financial accounting files in accordance with established policies and requirements. Interfaces with residents on billing/collection issues. Oversees preparation and maintenance of resident files, records and reports. Manages community Human Resource function. Responsible for ensuring a positive first impression, following the established new hire orientation program. Oversees payroll and Team Member paperwork including new hire and Change forms. Manages open positions using the applicant tracking system (ATS) and job postings. Manages scheduling for Concierge team members. Creates set-up and oversight for Health Center resident's/patient's private accounts and prepares necessary reports to adhere to State, Local and Federal guidelines. Other duties as assigned. Qualifications: Bachelor's degree in Accounting with one year experience as an Accountant, or Associates degree in Accounting with two to three years related experience Benefits: In addition to a rewarding career and competitive salary, Integral offers a comprehensive benefit package. Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies. Thank you for your interest in Integral Senior Living careers. If you have any questions about the position you are applying for, please contact the community directly. No agencies, please. We do not accept any unsolicited resumes from agencies under any circumstances. We receive inquiries from agencies daily. Agencies should not direct any inquiries or emails to hiring managers. Thank you. EOE D/V
    $126k-163k yearly est. 1d ago
  • Automotive Office Manager

    Future Honda

    Office manager job in Citrus Heights, CA

    Job DescriptionBenefits: 401(k) 401(k) matching Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Tuition assistance Vision insurance Wellness resources About the Role Are you an experienced automotive accounting professional ready to take the next step in your career? The Future Automotive Group is seeking a well-rounded Automotive Office Manager to join our leadership team. This role is designed for a proven automotive accountant who has well rounded knowledge of all dealership accounting desks and is ready to grow into a full Business Office Manager role. Why Work for Future? Future Automotive Group has been family-owned and operated since 1963 and continues to grow across 14 dealerships and 3 commercial fleet service centers throughout Northern and Central California. With 23 automotive franchises, we pride ourselves on longevity, internal growth, and a professional, family-oriented culture. At Future, we dont just fill roles; we build careers! Longevity, teamwork, and cultural fit matter here! Career Path Opportunity This role is ideal for someone who: Has hands-on experience across multiple accounting desks Understands dealership financial workflows end-to-end Is ready to transition into office leadership and team management Wants a long-term career, not a short-term move Strong CDK experience is a major plus. What Youll Do As the Automotive Office Manager, you will oversee and support dealership accounting operations while preparing to assume full office leadership responsibilities. Key responsibilities include: Hire, train, supervise, and mentor business office staff Analyze, organize, and improve office operations and procedures Prepare monthly financial statements per dealership and manufacturer guidelines Control and review posted documents for accuracy and compliance Manage daily bank deposits, cash reporting, and petty cash Provide timely Daily Operating Control (DOC) reports Reconcile accounts monthly and approve adjustments Ensure compliance with government regulations and prepare tax-related reports Administer charge-back programs and manage vehicle floor plan payoffs Compile data and prepare management reports Cross-train and develop a qualified backup for continuity What Were Looking For Well-rounded automotive accounting experience (required) Prior experience working majority of dealership accounting desks with all rounded knowledge of every desk function CDK experience strongly preferred Valid California Drivers License Leadership mindset with strong organizational skills Ability to partner cross-functionally with dealership departments Strong attention to detail and deadlines Professional communication and team leadership skills Pay Base Salary ranges between: $7,500 $10,000 Perks & Benefits Employer-paid life insurance Additional employee-paid life insurance options Medical (HRA & HMO options) Dental (PPO & DHMO options) Vision coverage Short-term & long-term disability options In-Shape Fitness membership Legal and ID safety services Accident, hospitalization, and critical illness benefits Employee training and leadership development Employee discounts 401(k) & ROTH retirement options Employee Assistance Program (EAP) Paid Time Off (PTO) & Paid Sick Leave Scholarship program Ready to Take the Next Step? If youre an automotive accounting professional who has put in the work across the desks and is ready to step into an Office Manager leadership role, we encourage you to apply. This is a rare opportunity to grow into a long-term position with a dealership group that truly values experience, loyalty, and internal advancement. **All post-offer applicants must successfully complete pre-employment testing to include background checks, insurability, and drug testing to qualify for employment** The Future Automotive Group is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, are based on merit, competence, performance, and business needs. We do not discriminate on the basis of, veteran status, or any status protected under federal, state, local law, regulation, or ordinance, such as race and gender.
    $7.5k-10k monthly 5d ago
  • Dental Office Manager

    Children's Dental Funzone 3.8company rating

    Office manager job in Rocklin, CA

    Ready to turn up the Fun in Children's Dental FunZone? We're looking for an experienced Dental Office Manager to join our company. This role offers excellent career growth, competitive compensation, bonuses, and benefits. You'll oversee daily operations, foster a positive office culture, ensure great patient experiences, and drive revenue growth. As a Dental Office Manager, you'll lead your team and collaborate with our Doctors and Regional Manager to ensure success. A minimum of 3 years in GP or Pediatrics is required as a Manager or 4 years as a Treatment Coordinator. Must have a thorough knowledge of dental billing, insurance PPO/HMO plans, along with Denti-cal. Benefits offered: Medical, Dental, and Vision Insurance Flexible Spending Account 401K Retirement Plan Employee Discounts and Perks Vacation and Sick pay Endless opportunities to grow within the Company Monthly Bonuses Employee Referral Incentive Program Job Duties: Oversee daily operations of the dental office, including scheduling, billing, and patient care Develop and implement office policies and procedures to ensure efficiency Present financial treatment plans and secure case acceptance Meet monthly production/collection goals. Increase revenue each year & profit; control costs to meet monthly budgets Boost morale, motivation, and team-building activities for staff. Oversee daily office activities and provide direction and guidance for the team as needed. Collaborate with dentists and other healthcare professionals to provide the best possible care for our patients Respond to patient concerns and issues to influence patient satisfaction. Oversee staff scheduling and coverage. Desired Profile/Background: MUST LOVE WORKING WITH CHILDREN. Minimum 2 years of dental office management experience or 3-4 years of Treatment Coordinating experience Knowledge of OSHA and HIPAA Compliance Standards Advanced knowledge and use of dental terminology Excellent customer service skills and strong attention to detail Excellent interpersonal, oral, and written communication skills Familiar with financing such as Care Credit/Lending Club Familiar with electronic billing and billing knowledge Knowledge of Dentrix Ascend is a plus Ability to work in a fast-paced environment Clean, neat, professional appearance Must be available to work some Saturdays Job Type: Full-time Mon-Friday 8:00 am-5:00 pm Saturdays 8:00 am -2:00 pm Salary + Benefits + Bonuses Pay: $65,000.00 - $85,000.00 per year Job Type: Full-time Work Location: In person
    $65k-85k yearly Auto-Apply 43d ago
  • Experienced Office Manager for High Volume Powersports Dealership

    Specialty Motorsports

    Office manager job in Sacramento, CA

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Job Summary: Were a busy, growing dealership looking for a sharp, reliable Office Manager to keep operations running smoothly. If youre highly organized, self-motivated, and looking for a long-term role in a fun, laid-back environment, we want to hear from you! This is a full-time position with a flexible 5-day schedule (Monday through Saturday), typically 9:30 AM 6:00 PM. Join a team that treats each other like family, values work-life balance, and knows how to have fun while getting things done. What We Offer: Competitive pay: $25$45 per hour, DOE Health insurance 401(k) with employer match Paid time off & holidays Flexible schedule A positive, family-style work environment no micromanaging, no corporate BS Opportunity for long-term growth in a stable, successful business Responsibilities: Manage day-to-day office operations Handle DMV paperwork, title transfers, and inventory records Support sales team with scheduling, transaction processing, and filing Maintain office supplies, vendor relationships, and communication systems Provide outstanding internal and customer service Keep everything organized, accurate, and on schedule Requirements: Prior office management experience (dealership experience is a plus) Strong organizational and multitasking skills Proficient with office software (Google Workspace, Excel, etc.) Excellent communication and problem-solving abilities Dependable, proactive, and detail-oriented Able to thrive in a fast-paced, team-oriented environment
    $25-45 hourly 16d ago
  • Dental Office Manager

    Sonrava

    Office manager job in Lodi, CA

    We are looking for a Dental Office Manager to join our team! As a Dental Office Manager, you will lead the office in day-to-day operations in support of the doctors and office staff to help develop the practice while providing an exceptional patient experience. Responsibilities Resonsibilities Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly Lead strategic local marketing initiatives that help drive brand awareness and new patient growth Ensure compliance with health and safety regulations Travel as needed for training and to perform job functions Benefits for FT Employees Healthcare Benefits (Medical, Dental, Vision) Paid time Off 401(k) Employee Assistance Program Qualifications Qualifications Minimum of high school diploma or equivalent required; bachelor's degree preferred 2+ years of leadership/management experience, dental experience preferred Strong communication and customer service skills to deliver an exceptional experience Proven leadership abilities, relationship building skills and team motivation Excellent multi-tasking and organizational skills Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
    $49k-72k yearly est. Auto-Apply 57d ago
  • Medical Office Manager Concord CA

    Healthcare Recruitment Counselors

    Office manager job in Concord, CA

    Job DescriptionMedical Office Manager Concord CA (20 miles NE of Oakland) We are looking for an organized and dedicated Office manager to join our team full time in Concord, CA. Ideally the incoming Office Manager has experience in medical/chiropractic office management, is an excellent team player who enjoys working with a well-respected team, who can lead our office to ensure we provide our patients with the highest level of care. Must be comfortable managing office staffing, assisting the office to ensure a smooth workday, and have knowledge of billing, financials/accounts, and payments. We have a large Spanish speaking patient population so the incoming manager must be bilingual in Spanish. About us: Our office has proudly served our community through high quality care for over 23 years. Our friendly and professional team is dedicated to excellent chiropractic care; solutions to target each patients' unique needs, whether they are suffering from back pain, neck pain, headaches, or sore muscles and tension. We treat a wide variety of patients, whether they need pain relief after suffering an accident, experiencing an injury, or if they have a specific condition such as chronic back pain; even if they just want to improve their overall health, our chiropractor and team collaborate to help them achieve their wellness goals! Duties: Office management and assistance Account reconciliations Patient calls, scheduling, and answering questions Understanding of office and front desk and back desk collections Correspondence with patients' healthcare teams, referring doctors, and attorneys as needed Assist the physician with patient treatments/care as needed Requirements: Office management experience preferred Knowledge of billing/financials preferred Must be bilingual in Spanish Schedule: Full time (Monday -Friday with ½ days on Wed and Fri) Salary: $25-$35/hr plus monthly bonuses (~$75k annually) Benefits: Monthly Bonus potentials PTO/Vacation Medical Insurance potential Chiropractic care for you and your family 401K We are looking for a leader with excellent management skills to join our dynamic team while we collaborate to give our patients our best. We are offering a competitive pay, great benefits, and a great work environment in our state-of-the-art facility. If this sounds like the job opportunity for you, then please contact us! HCRC Staffing Powered by JazzHR R5b7Qky6V5
    $25-35 hourly 16d ago
  • Office Manager

    Maven Recruiting Group

    Office manager job in Walnut Creek, CA

    Our client, a boutique wealth management firm in Walnut Creek, is seeking a dynamic Office Manager to be the true heartbeat of their office. In this role, you'll ensure everything runs seamlessly day-to-day while creating a welcoming, polished experience for both clients and internal team members. If you love owning a space, take pride in details, and enjoy being the go-to person who keeps the office running like a well-oiled machine (with a smile!)-this could be the role for you. The Role: Office Manager The Location: Walnut Creek, CA (Onsite) The Industry: Boutique Wealth Management The Compensation: $70,000-$85,000 base (depending on experience) + incredible benefits The Ideal Candidate: Warm. Organized. Proactive. Polished. Service-minded. The Day-to-Day: Serve as the first point of contact-greet clients/guests and deliver a welcoming, white-glove experience Oversee office operations including supplies, pantry, vendors, mail, and overall workplace organization Manage inventory and restocking systems to ensure the office is always fully prepared and client-ready Assist with internal events, client touchpoints, and celebrations-helping create a culture employees love coming to Coordinate meeting logistics, conference room scheduling, and light calendar support as needed Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Maven Recruiting Group participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster on https://www.mavenrec.com/job-seekers for additional information. For Internal Use: #LI-BO1 #LI-Onsite
    $70k-85k yearly 6d ago
  • Dental Front Office Team Member - PCC/Manager/Scheduling

    Dental Office

    Office manager job in Sacramento, CA

    Job Description Greet patients and manage patient check-in/check-out processes efficiently. Handle all front desk operations including answering phones, scheduling appointments, and maintaining records. Ensure effective patient communication and coordination, including translation and explanations of treatment plans as needed. Manage patient billing and process payments; handle insurance claims and verify insurance coverage. Organize and maintain a clean and compliant front office and waiting area. Coordinate with dental staff to manage daily schedules and ensure smooth clinic operations. Maintain confidentiality of all patient records and adhere to HIPAA guidelines. Develop and implement office policies and procedures to improve efficiency and service quality. Assist in the management of office inventory and order dental supplies while adhering to budget constraints. Prepare and present monthly reports on office productivity to the dentists and other stakeholders. Ensure compliance with all health and safety regulations within the practice. Address patient concerns and inquiries with patience, empathy, and professionalism. Requirements Excellent interpersonal and customer service skills, with a focus on patient relations. Proficiency with dental office software and strong computer skills. Solid understanding of dental billing and insurance procedures. Knowledge of dental terminology and the ability to explain treatment plans effectively to patients. Commitment to adhering to all sanitary, safety, and infection control regulations in the dental office. Flexibility to handle various roles as needed within the practice. Demonstrated ability to operate under pressure while maintaining a calm and professional demeanor. Strong ethical standards and a professional demeanor at all times.
    $44k-60k yearly est. 22d ago
  • Business Office Director

    The Village at Rancho Solano Assisted Living and Memory Care

    Office manager job in Fairfield, CA

    Job Description Do you have a passion to serve Seniors? More importantly, do you want to know that every day you are making a difference in a resident's life? Then come join our team! Great Place to Work Certified - come make it greater!! So many perks and programs!! Employee Perks, Programs, and Benefits: Same day pay options available (FT/PT) Competitive Benefits! Some highlights include: Medical (FT), Dental (FT), Vision (FT), 401K including matching (FT), Employee Assistance (FT/PT) and much more! Up to 20 days per year of PTO (FT) Access to various Travel, Restaurant, and Retail Discounts through HR Partners (FT/PT) Unlimited employee referral bonuses of up to $2,000! Tell your friends! (FT/PT) Career Development and Advancement Opportunities Nationwide through our Mentorship Program (FT/PT) Continued Education (CEU) Reimbursement Program for All Associates (FT/PT) Incredible Company Culture Access to Free Community Meals during working hours (FT/PT) PSL Cares Program provides financial support to employees with health-related needs! (FT/PT) Our Mission: We Celebrate and Enhance All Lives with Kindness & Integrity Highlights of the Business Office Director Position: Knowledge and understanding of Human Resources policy and processes Knowledge and understanding general ledger accounting Knowledge and understanding of recruiting practices Proven success in management and leadership Excellent communication and customer service skills and a professional demeanor Must be self-directed, able to prioritize task as well as have the ability to accept directives PSL is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, PSL will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective associates and incumbents to discuss potential accommodations with PSL. The salary range for this position is $68,640 to $86,500. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Pegasus Senior Living (PSL) offers benefits such as, a comprehensive benefits package employees, including medical, dental, and vision insurance coverage, disability insurance, 401(k) with match, paid time off (PTO), Flexible hours for better work-life balance, Employee assistance program.(all benefits are subject to eligibility requirements)., Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. No matter where or when you begin a career with Pegasus Senior Living, you'll find a far-reaching choice of benefits and incentives.
    $68.6k-86.5k yearly 7d ago
  • Office Manager

    Bdti

    Office manager job in Walnut Creek, CA

    BDTI is a small engineering firm in Walnut Creek that has played an essential role in the development of computer chips over the last 25 years. Today our company is at the heart of a new technology called “computer vision” that enables computers to see and understand the world around them. Computer vision is leading to awesome new products like safer cars, better medical diagnostics, and even kitchen appliances that can cook your food perfectly. BDTI engineers write the software that makes it happen. But we don't just do engineering; we also operate the Embedded Vision Alliance, a rapidly growing industry association with more than 70 member companies - including companies you've probably heard of, like Intel and Whirlpool. The Alliance's mission is to inspire and educate product creators to add vision technologies to their products. As part of running the Alliance we also run the annual Embedded Vision Summit, a 1,200-person conference in Santa Clara dedicated to computer vision, and several smaller events throughout the year. Job Description We're looking to hire an energetic, resourceful, and personable Office Manager to handle accounting, human resources, and operations for both BDTI and the Embedded Vision Alliance. Qualifications The ideal candidate will have at least five years of hands-on administrative supervisory experience in a small business environment, solid knowledge of small business accounting in general and QuickBooks Pro in particular, and good knowledge of productivity software, preferably including Excel, Word, PowerPoint, Outlook, Salesforce and the Google Documents suite. In addition, we are looking for someone passionate about producing high quality and who is easy going, friendly and unflappable. Additional Information More information can be found at *************************************************** . Starting salary commensurate with experience. We provide competitive benefits, including healthcare and a retirement savings plan. To apply, please send your resume and a cover letter indicating the three top reasons why you think this is the right job for you?
    $40k-60k yearly est. 1d ago
  • Hospital Office Manager

    Petco Animal Supplies Inc.

    Office manager job in Walnut Creek, CA

    Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. * We love all pets like our own * We're the future of the pet industry * We're here to improve lives * We drive outstanding results together * We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Position Purpose: The purpose of the Hospital Operations Manager is to provide daily leadership to our hospital and partner with Hospital Veterinarian(s). The Hospital Operations Manager partners with our retail store partners to provide a smooth and profitable operation by creating a culture of high-quality patient care and exceptional customer service, as well as driving revenue and managing costs. The Hospital Operations Manager represents the mission and values of the hospital and Petco to all clients. Our partners are empowered to do what it takes to create an exceptional client and patient experience. The Hospital Operations Manager coordinates the overall operations of the hospital and cultivates a supportive and collaborative team environment by fostering cohesion and motivation within the team. If you have a passion for pet health and wellbeing, we'd love to have you on our team! Essential Job Functions The essential duties and responsibilities that are required of this position. This section includes the primary accountabilities or duties of the role. The Hospital Operations Manager must be able to perform all the following duties and responsibilities with or without reasonable accommodation: * Lead hospital paraprofessionals to drive operational excellence, efficiency, high standard patient care and excellent client experience. * Create productive, collaborative and seamless relationships with all veterinarians in the hospital to drive a positive culture and cohesive team environment. * Point person for all day-to-day functions of the practice including, but not limited to - veterinarian and support partners scheduling, equipment function and maintenance, inventory control and ordering, proper invoicing, patient scheduling, team training, radiological safety program and handling elevated client concerns. * Oversee hiring, training, reviewing, counseling and separation of paraprofessional partners, in partnership with AOM (Area Operations Manager) and Human Resources Business Partner. * Assume scheduling responsibilities for all paraprofessional partners, with the expectation to schedule a minimum of two weeks out. Maintain all hospital partner points in accordance with Petco's punctuality and attendance policy. * Create and maintain doctor's schedule with support from Area or Regional Medical Director as needed. * Review P&L monthly reporting, and partner with Area Operations Manager to increase revenue growth and exceed financial targets set by Finance team. * Escalate partner or client issues to Area Operations Manager, Area Medical Director and/or HRBP as required. * Interface and collaborate with Petco store team to drive a seamless complete care customer experience. * Schedule appointments, provide client education, relay test results to doctor and clients, maintain and update hospital inventory, maintain client/patient records within the practice management system and manage accounts receivable. * Keep hospital environment neat and clean; maintain OSHA standards, perform and maintain regular cleaning of environment based on necessity as well as based on a pre-determined maintenance schedule * Uphold and enforce all policies of Petco and Vetco Total Care. Other Duties and Responsibilities: * Patient care always comes first. * Any issues with patient clients or hospital partners are dealt with and resolved as they occur, or as soon as is possible. * Exceptional teamwork and commitment to achieve shared goals to benefit the entire company of Petco. * Collaborate with the Retail Team to drive a positive cultural and cohesive team environment * Provide backup front desk support as needed including answering telephones. * Perform additional duties and special projects as assigned. Nature of Supervision: The incumbent reports to the Area Operations Manager. Planning and Problem Solving: The Hospital Operations Manager must possess excellent planning skills while scheduling the hospital paraprofessional partners in order to ensure adequate coverage while making sure the hospital does not exceed forecasted payroll costs. The Hospital Operations Manager will also play a crucial role in ensuring that day-to-day operation of the hospital is efficient and provides an optimal experience for our patients and guests. Impact: This position will impact the organization by contributing to the growth of productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position in critical to ensuring that we have a cohesive, well-trained, and motivated medical support team. The desired result is the creation of an optimal environment that ensures partner retention, patient well-being, and customer satisfaction. Supervisory Responsibility: This position includes 1 or more direct reports (Veterinary Technicians, Vet Assistants, and Concierge partners) with daily responsibilities that include recruiting, interviewing, hiring, training, mentoring/coaching, assignment delegation and partnering with Human Resources on discipline up to and including termination. Minimum Requirements: * 2-3 years previous experience working in a veterinary practice. In lieu of veterinary experience, must have 2+ years of strong leadership experience. * Must have excellent written and verbal communication skills. * Ability to make decisions, delegate tasks and responsibilities and drive results with hospital partners * Must be compassionate and sympathetic and be able to maintain a professional attitude and demeanor during emotional and stressful situations. * Must have telephone etiquette and basic computer skills. * Must be a team player willing to continue learning, offer creative ideas and accept continual change. * Basic computer skills i.e. Microsoft Office suite Desired Requirements * 3- 5 years previous experience working in veterinary practice * Previous P&L management * Bachelor's degree or equivalent experience * 3+ years in a management role, including customer service * Reporting and data analysis experience * Veterinary Assistant/Technician experience in positions of increased responsibility * Licensed Veterinary Technician or Certified Veterinary Assistant (not required) * Change agility- Works productively and able to navigate ambiguity or uncertainty while assuming positive intent in a fast-paced and evolving environment. * Desire to Learn - Demonstrates flexibility and resilience in response to obstacles, constraints, adversity, and mistakes. Constructively and resourcefully adapts to changing needs, conditions, priorities or opportunities. Seeks out opportunities to learn from new discoveries, innovations, ways of looking at things, knowledge, and ideas. Invites and incorporates both giving and receiving productive and well-intentioned feedback. * Drive for Results -- Initiate decisive, timely actions to address important issues. Demonstrates a strong sense of ownership and a commitment to achieving meaningful results. Sets challenging, clear goals/targets and expectations for achieving business results. Drives initiatives/efforts while taking personal responsibility to make decisions and execute actions. Work Environment: The majority of job duties are conducted in the Veterinary Hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with clients and their pets. Contacts: This position will regularly communicate with clients, veterinary specialists, store partners, and companies that provide products and/or services that the practice utilizes. The right candidate will be able to positively represent the hospital and Petco within the professional community and to our guests. Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied. $23.00 - $37.00 Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see ******************************************** To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************ Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: ************************************************************************************
    $40k-60k yearly est. 60d+ ago
  • Office Manager

    BDTI

    Office manager job in Walnut Creek, CA

    BDTI is a small engineering firm in Walnut Creek that has played an essential role in the development of computer chips over the last 25 years. Today our company is at the heart of a new technology called “computer vision” that enables computers to see and understand the world around them. Computer vision is leading to awesome new products like safer cars, better medical diagnostics, and even kitchen appliances that can cook your food perfectly. BDTI engineers write the software that makes it happen. But we don't just do engineering; we also operate the Embedded Vision Alliance, a rapidly growing industry association with more than 70 member companies - including companies you've probably heard of, like Intel and Whirlpool. The Alliance's mission is to inspire and educate product creators to add vision technologies to their products. As part of running the Alliance we also run the annual Embedded Vision Summit, a 1,200-person conference in Santa Clara dedicated to computer vision, and several smaller events throughout the year. Job Description We're looking to hire an energetic, resourceful, and personable Office Manager to handle accounting, human resources, and operations for both BDTI and the Embedded Vision Alliance. Qualifications The ideal candidate will have at least five years of hands-on administrative supervisory experience in a small business environment, solid knowledge of small business accounting in general and QuickBooks Pro in particular, and good knowledge of productivity software, preferably including Excel, Word, PowerPoint, Outlook, Salesforce and the Google Documents suite. In addition, we are looking for someone passionate about producing high quality and who is easy going, friendly and unflappable. Additional Information More information can be found at **************************************************** Starting salary commensurate with experience. We provide competitive benefits, including healthcare and a retirement savings plan. To apply, please send your resume and a cover letter indicating the three top reasons why you think this is the right job for you?
    $40k-60k yearly est. 60d+ ago
  • Front Office Manager/Best Western Plus

    Core Hotels LLC

    Office manager job in Oakley, CA

    The Front Office Manager will be responsible for the successful operation and administration of all departments in the hotel. The ideal candidate will have a combination of education, and training/experience that provides the required skills such as hiring and processing staff, writing schedules, assisting with payroll/accounting, handling employee relations and maintaining proper security of all cash funds. A minimum of two years' experience and a college degree, or equivalent, is preferred. This position requires the ability to assist in the balancing of departments while focusing on providing an exceptional experience to every guest and maximizing profitability at the same time. We are seeking an energetic, service-oriented leader who can effectively direct, train, coach, motivate, engage and provide feedback to the staff, supervisors and managers on a daily basis in accordance with the standards of Core Hotels, LLC. and BWI. Any Best Western or hotel background is a plus! Responsibilities: Manage all Front Office operations to include, but not limited to, guest service and registration (check in/check out), room availability, guest service standards and initiative, product quality, cost controls and overall profitability, systems use and management, forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation. Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward. Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly Ensure compliance with BWI and Core Hotel, LLC. standards Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolves guest concerns Assist in leading, directing and managing all hotel operations including, but not limited to, hotel budgeting and forecasting, strategic planning, managing balanced scorecard performance, implementing and complying with all company policies and brand standards, overseeing sales and marketing initiatives, responding to guests inquiries and resolving concerns, and meeting participation and facilitation Serve as multi-department head for Operations, Front Office and Property Operation Assist in recruiting, hiring, supervising, training, assessing and evaluating, coaching and counseling and recognizing and rewarding department heads Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurement Assist in identifying operational performance, productivity and efficiency gaps and implementing measures to correct those deficiencies Ensure guest and team member satisfaction Serve and act as General Manager in his or her absence Responsible for managing the housekeeping/laundry department as well as some housekeeping responsibilities Job Requirements College Degree preferred. Visual Matrix PMS preferred. Minimum of two years of experience in a similar position. Knowledge of front desk/accounting/Human Resources procedures and protocol. Exceptional communication skills. Bilingual English/Spanish a plus! Ability to manage multiple priorities in a fast-paced environment.
    $44k-61k yearly est. Auto-Apply 60d+ ago
  • Office Manager - State Farm Agent Team Member

    Richard Pagano-State Farm Agent

    Office manager job in Antioch, CA

    Job DescriptionBenefits: Paid sick leave Opportunity for advancement Paid time off Bonus based on performance Successful State Farm Agent is seeking a qualified Spanish-speaking professional to join their winning team for the role of Office Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Work with the agent to establish and meet marketing goals. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Salary plus commission/bonus Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Bilingual - Spanish Highly Preferred Property and Casualty license (must have currently) Life and Health license (must be able to obtain) Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Successful track record of meeting sales goals/quotas preferred Excellent communication skills - written, verbal and listening Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams Self-motivated Ability to work in a team environment Achieve mutually agreed upon marketing goals Provide timely and thorough activity reports to agent Ability to effectively relate to a customer Ability to execute a detailed business plan Knowledge of life products Knowledge of health products If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $39k-60k yearly est. 30d ago
  • Office Manager/Coordinator

    The Glass Guru 3.7company rating

    Office manager job in Antioch, CA

    Roles & Responsibilities: With a focus on excellent customer service, efficiency and time management, a well-organized Office Manager, in addition to overseeing and handling inbound and outbound communication with all customers, will be responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control and task delegation. Below is a list of various specific duties, not limited in overall scope and subject to change: Reconcile sales software and accounting software transactions. Handle A/R and prepare deposits for bank run. Negotiate pricing with vendors to stay current in market place ongoingly. Manage the day to day operations of the staff Customer Service Rep. (if applicable) Answer inbound phone calls promptly during business hours. (if applicable) Pre-screen incoming leads/potential customers in a proper manner. (if applicable) Respond to any voicemails and/or messages from answering service. (if applicable) Manage and respond the inbound email correspondence and forward accordingly. Greet customers and all other visitors to the showroom promptly and professionally (if applicable). Schedule estimate appointments properly using the appropriate customer software. Quote product by telephone for potential new clients/customers. Assist Estimators with follow up on pending estimates by phone and/or email. Strategically schedule work appointments for Installation Techs, along with customers accordingly. Troubleshoot issue(s) from field if needed, working with GM/vendors and Technicians to find solutions. Check order confirmations from fabricators/vendors for size and pricing accuracy. Oversee proper filing of daily work orders and estimates. Process timesheets for payroll processing. Prepare Accounts Receivable and prepare deposits for bank daily. Reconcile sales software and accounting software transactions as required. Qualifications & Educational Requirements: 1-2 years' residential glass experience (ordering, estimating, office/project management) preferred. HS Diploma or equivalent. 2 or 4-year college degree preferred. All candidates must pass initial background check and drug test. Preferred Skills: Excellent verbal/written communications skills. Microsoft Office proficient (Word, Excel). Experience with QuickBooks Online and web based software preferred. *Eligibility for company benefits is optional and contingent upon completion of an initial employee probationary period. Compensation: $18.00 - $23.00 per hour
    $18-23 hourly Auto-Apply 60d+ ago
  • Front Office Supervisor

    Elica Health Centers 4.2company rating

    Office manager job in Sacramento, CA

    Elica Health Centers is a mission-driven Federally Qualified Health Center (FQHC) providing high-quality, compassionate care to diverse communities throughout the Sacramento area. We offer comprehensive medical, dental, behavioral health, and wellness services-regardless of income, insurance, or immigration status. Our team is dedicated to removing barriers to care and improving lives through innovation, collaboration, and cultural humility. With clinic sites and mobile services, Elica is a trusted community partner committed to health equity. Join us and be part of a team that's making a meaningful impact every day. Position Overview: The Clinic Front Office Supervisor oversees front office operations to ensure patient flow runs smoothly. This person will be responsible for supervising the day to day front desk administrative functions and for ensuring that clinic support staff meet Elica policies and procedures. The right candidate will create a professional and friendly atmosphere for all patients, staff and visitors and ensures that front office staff provide accurate, complete registration with excellent customer service. Coaches employees to improved performance in the completion of their job duties and with customer service. The Front Desk Supervisor may fill in at the front desk when necessary. What You Will Do: The successful candidate will be willing and able to: * Checks voicemail, answers external and internal phone calls; resolves questions as appropriate, transfers calls to the appropriate department/staff as needed. * Checks-in patients and completes full registration in a timely manner including scanning in completed patient intake packet, insurance card, and identification card into Athena. * Chart preparation to ensure all patients chart include full registration, insurance card, demographics and forms updated accordingly. * Uses critical thinking skills to address patient intake and registration questions, correctly referring to Eligibility Workers when appropriate. * If an Eligibility Worker is not available, checks patient eligibility on the state medical website, calls private insurances and/or Medicare to check patient's eligibility. * Schedules appointments and manages patients' appointments according to the Providers schedule. * Completes assigned tasks in personal in-box and workflow dashboard in-box. * Collects payment from patients at time of registration as well as additional payments needed after the visit. Reconciles transactions for cash each time cash is used for payment. * Submits daily/regular reports and schedules to Supervisor and/or Manager as assigned. * Demonstrates knowledge of Special programs including Every Woman Counts, Elica's Sliding Fee Discount program, Vaccines for Children, Children's Health and Disability Program and other special programs so as to appropriately support each patient's enrollment. Requirements * High School Diploma or Equivalent * Current CPR/BLS certification required * Knowledge of the functions of a community health clinic * Ability to work independently in a fast-paced, medical office environment with frequent interruptions, public contact, and occasional crisis situations * Proven ability to effectively communicate, verbally and in writing, with all levels of clinic staff * Team-oriented and able to work collaboratively with staff. Additional Requirements * Must have a current and valid California driver's license and the ability to provide proof of personal auto insurance on the vehicle driven during working hours. * If selected for an employment opportunity with Elica Health Centers, external hires must provide proof of immunizations (Hepatitis B, MMR, Varicella & Tetanus), tuberculosis clearance, and proof of COVID-19 vaccination status* prior to their scheduled start date. Please be advised that this position is subject to criminal background investigation and drug screen. Physical Requirements and Work Environment The work environment is characteristic of a medical clinic environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to handle or feel. The employee is also required to stand; walk; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The employee must also possess hearing and speech to communicate in person and over the phone. The noise level in the work environment is usually quiet. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Why Elica? * At Elica Health Centers, we are proud to serve as a vital healthcare resource for underserved communities. * Mission-driven organization focused on improving health equity across the Sacramento region. * Work that matters-contribute to initiatives that positively impact lives and communities every day. * Comprehensive benefits package, including medical, dental, vision, and retirement options. Benefits: * Retirement Savings Made Easy: Enjoy a 403(b) retirement plan with up to 4% employer matching and 100% immediate vesting-start building your future from day one! * Comprehensive Healthcare Options: Choose from two Anthem Blue Cross PPO plans for medical, plus dental and vision coverage for you and your family. * Employer-Funded HRA: Our Health Reimbursement Arrangement helps cover out-of-pocket medical costs, giving you peace of mind. * Flexible Spending Accounts: Take advantage of two FSA options: Health Care FSA and Dependent Care FSA, tailored to suit your needs. * Security for the Unexpected: We provide company-paid basic Life and AD&D Insurance, with options to enhance coverage. * Enhanced Protection: Explore additional benefits like Hospital Indemnity, Critical Illness, and Accident Insurance, plus ID Theft Protection and Pet Insurance. * Time to Recharge: Enjoy accrued paid time off, paid holidays, and Employee Assistance Plan (EAP) access, which includes counseling, financial, and legal services, along with a vast library of online resources. * Invest in Yourself: Benefit from our Tuition Reimbursement Program for ongoing education and growth, plus CME/CEU and license reimbursements for eligible roles. This is more than just a benefits package-it's a commitment to your health, well-being, and professional success! Learn More About Elica Health Centers: To explore our mission, values, and the communities we serve, visit our website: Elica Health Center's Website
    $39k-44k yearly est. 8d ago
  • Front Office Supervisor

    Peregrine Hospitality

    Office manager job in Napa, CA

    SALARY RANGE $24.00 - $25.00 per hour. The Front Office Supervisor is responsible for assisting Director of Front Office and Front Office Manager with overseeing front office operation while maintaining seamless customer service and driving guest service scores. Essential Functions Must adhere to the company's Service culture - 4 Keys to creating guests for life. Must actively participate in team member referral program and be a Talent Ambassador for Silverado Resort. Must participate in all resort required meetings and trainings. Ensure smooth shift operation and report to the Management of any issues that may arise. Comply with Silverado Resort Standards and regulations to encourage safe and efficient resort operations. Must be fully aware of the HMS system and able to train others. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Monitor all VIP and special guest requests. Review Front Office log and Trace File daily. Fully comprehend and operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. Be familiar with all in-house groups. Be aware of all closed out and restricted dates. Follow and enforce all Silverado Resort credit policies. Be able to complete and ensure that a proper credit report, room rate verification report, and housekeeping report have been accurately done and filed. Establish and maintain good communications and teamwork with fellow employees and other departments within the resort. Have knowledge of and assist in all emergency procedures as required. Oversee and ensure that all guests are checked in/out in a friendly, efficient, and courteous manner. Be able to perform, complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner. Responsible for issued house bank. Be able to perform all duties of Guest Services Agent. Run room status reports in a timely manner and relay necessary information to affected departments and individuals. Answer all guest inquiries in a timely and professional nature. Be involved in departmental meeting, planning and execution. Help maintain productivity levels at or above budgeted standards. Assist in training and cross training of new hires and current employees on a regular basis. Abide by all resort policies and safety rules. Perform other duties as requested by management. Qualifications At least 2 years' experience in a resort setting is required. Must be able to multitask and possess strong communication and interpersonal skills. Previous supervisory experience preferred. Working Conditions and Schedule Weekend and holiday availability is required as well as flexibility with work schedule. The scope of the position may sometimes require a work week over 40 hours, including nights, weekends, and holidays. Medium work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Frequently standing up behind the desk and front office areas. Handling various objects. Using a keyboard and mouse to operate various systems and emails. SVR Management II LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability (physical or mental), medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to complying with the California Fair Employment and Housing Act (FEHA), Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), and all other applicable equal opportunity laws. SVR Management II LLC participates in E-Verify. Upon hire, your employment will be contingent on proof of identity and eligibility to work in the United States, which will be confirmed through the federal E-Verify system.
    $24-25 hourly 14d ago
  • Front Office Supervisor

    The Westin Verasa Napa

    Office manager job in Napa, CA

    Type: Supervisor The Westin brand is built on four unique differences - tradition, distinctive hotels, products and service. We look for 'people who make the difference', a Westin legacy where associates deliver a consistent and memorable level of service all the time. Responsibilities: The Front Office Supervisor is responsible for assuring complete success of our Service Express operations with a strong orientation toward customer service and quality. It is expected that the Service Express Supervisor participates in expanding and improving service quality throughout the hotel. • Assist with the coordination and evaluation of all areas of Service Express including interviewing, hiring, training, assigning and directing work, addressing complaints and resolving service issues. • Assist with training all new hires on brand standards and Westin Operating Procedures when the mentor/trainer is unavailable. • Maintains regular and constant contact with Service Express Associates and monitors their contact with guests; resolving guests issue to exceed expectations. • Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns; ensures that phones are answered following Westin phone etiquette. • Provides constant feedback to hotel management and department heads concerning service issues, including guest desires, complaints and comments. • Measures current levels of service performance against previously measured benchmarked performance and constantly strives for improvement. • Maintains open and excellent communication with all department heads. • Schedules Service Express Associates in cross-functional activities. • Empowers and coaches associates in providing technically proficient, courteous and timely service. • Maintains up-to-date status on in-house groups, functions, arrivals and departures; Reviews VIP arrivals and makes certain that guest's needs for special requests are met, i.e. Westin Kids Club requirements. • Develops, monitor and track incentive programs. • Presents innovative ideas to hotel management. • Makes certain that the Westin approved Service Express technology is used to its fullest capacity. • Additional duties as necessary and assigned. • Acts as the Manager on Duty during the shift. Performs pre-shifts meetings, property walks, and notifying appropriate departments of a service/safety issue and issue coaching and communication notices following the company's progressive discipline policy. Other: • Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. • Attendance at all scheduled training sessions and meetings is required. • Comply with Westin rules and regulations for the safe and effective operation of the hotel facilities. Physical Demands: • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. • Must be able to sit/stand at a desk for up to 7 hours per day. Walking and sitting are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task. • Must be able to lift up to 15 lbs. on a regular and continuing basis. • May be required to lift trays of food or food items weighing up to 30 lbs. • Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally. • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. • Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity. • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. • Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. • Requires manual dexterity to use and operate all necessary equipment. • Must have finger dexterity to be able to operate office equipment such as computers, printers, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers and other office equipment as needed. General Skills and Description: • High school or equivalent education required. Bachelor's Degree preferred. • One-year hotel Front Office/Service Express Supervisor or Assistant Manager experience a plus • Ability to obtain and/or maintain any government required licenses, certificates or permits. • Knowledge of LightSpeed (Westin Software) a plus Skills and Knowledge: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities. • Ability to speak, read, write and understand effectively in English.. • Ability to read and write to facilitate the communication process. • Requires good communication skills, both verbal and written. • Must possess basic computational ability and computer skills. • Ability to maintain composure and manage stressful situations when occur. • Knowledge of hotel food and beverage operations. • Knowledge of food and alcoholic beverages. • Knowledge of food service techniques and cost controls such as manpower, productivity, food cost and other expenses. • Must be able to work in a team environment with the employee acting as a team leader with minimal direct supervision. • Must maintain a neat, clean and well-groomed professional appearance per Westin standards. This is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Grooming: All employees must maintain a neat, clean and well-groomed appearance per Starwood standards. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Work schedule Weekend availability Holidays Overtime Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) Referral program
    $39k-49k yearly est. 60d+ ago

Learn more about office manager jobs

How much does an office manager earn in Davis, CA?

The average office manager in Davis, CA earns between $32,000 and $72,000 annually. This compares to the national average office manager range of $30,000 to $62,000.

Average office manager salary in Davis, CA

$48,000
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