Office manager jobs in Deerfield Beach, FL - 479 jobs
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Florida Construction Connection, Inc.
Office manager job in Fort Lauderdale, FL
WHY YOU WANT THIS OPPORTUNITY
Step into an essential role with an established and expanding Fort Lauderdale-based construction firm focused on high-quality residential developments. You'll collaborate closely with leadership and dedicated project teams, playing a key role in enhancing operational efficiency across multiple projects simultaneously.
This role places you at the heart of operations, where your organizational talent and attention to detail keep everything running seamlessly. As the business grows, you'll have clear opportunities to advance into leadership positions such as Manager or Financial Director.
DO YOU HAVE WHAT IT TAKES?
Solid background in administrative operations and hands on financial oversight, within commercial or multi-family construction
Comfortable managingoffice and financial responsibilities independently
Expertise with QuickBooks Enterprise
Familiarity with Procore required
Exceptional organizational abilities and a proactive, team-oriented mindset
Resident local to the Fort Lauderdale area, with reliable daily commute
Embraces a flexible work schedule and enjoys a fully on-site office role
Bilingual English/Spanish REQUIRED
ABOUT THE COMPANY
This boutique construction firm specializes in infill multi-family and residential projects, earning recognition for quality craftsmanship, professionalism, and a collaborative workplace culture. Their leadership prioritizes employee empowerment and growth, ensuring a supportive environment where your career development is as valued as your daily contributions.
ABOUT FLCC
At FLCC, we understand the importance of aligning career opportunities with your skills and ambitions. Our proprietary Career Coaching and Matchmaking approach, the Breistol Method , empowers construction industry professionals to strategically shape their careers for long-term success.
Does This Sound Like the Opportunity You've Been Waiting For?
Call or text us at ************ and start the conversation.
$34k-56k yearly est. 1d ago
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Manager of Medical Administration
Pritikin Longevity Center 4.1
Office manager job in Miami, FL
Pritikin Longevity Center & Spa is one of the world's leading health and lifestyle-change resorts. For over 50 years, our program has given people the tools they need to feel better and live better. We are located in Doral, FL, surrounded by 650 acres of tropical paradise at the famed Trump National Resort and Spa.
We are currently searching for a Manager of Medical Administration, as follows:
Responsible for all aspects of administration and support services for the medical department. Responsible for guest satisfaction as it pertains to medical services. Optimize the guest experience. Ensure appropriate staffing levels and achieve per guest cost targets and department budget.
Essential Job Functions:
Act as Medical department guest experience leader. Provide "white-glove" service to guests, and ensure that all Medical staff does, as well.
Supervise and direct all non-physician support services that include attendance, work output, record keeping and superior guest service.
Ensure compliance with medical department and company policies and procedures that includes HIPAA and related laws. Act as HIPAA Compliance Officer for the Company.
Keep AHCA license and all requirements up to date.
Responsible for maintaining EMR (AdvancedMD) software and related processes.
Revise guest schedules as requested.
Prepare, manage, and adhere to medical department budget.
Improve medical processes to maximize the guest experience.
Support the Medical Director, Director of Clinical Services, and COO as required.
Interact with guests and staff in a professional, ethical, and service-focused manner.
Ensure final guest medical reports are sent on a timely basis.
Develop and maintain Department processes.
Requirements:
Pritikin requires all new hires to provide proof of immunity (i.e. vaccination or past infection) prior to starting work.
Experience: 3-5 years of leading/administering a health-related department, clinic or business with a proven track record of improving processes and delivering superior patient/guest services in an efficient manner.
Required Skills: Strong leadership, analytical, and communication skills. Prior experience using an EMR system. Proficiency in non-physician related medical services (guest interaction, scheduling, and medical record processing). Excellent planning and organizational skills. Ability to prioritize multiple tasks and complete them on a timely basis.
Preferred Skills: Must have knowledge of a variety of computer software applications. Word, Excel, Outlook and electronic medical records systems as well as other medical related products and dictation software.
Pritikin offers competitive salary and benefits, including:
Medical, Dental, Vision, and Long Term and Short Term Disability
401(k)
Paid Time Off
6 Company Holidays
Free meals during shift
Free use of our exercise facility
And more!
Visit our website at **************** to learn more about our scientifically proven program to help people achieve a healthier lifestyle.
$52k-79k yearly est. 1d ago
Design Team Manager
ACD Consulting 4.2
Office manager job in Miramar, FL
•Provide leadership and technical guidance to employees delivering repair engineering and reverse engineering / design support to ACD customers.
•Work closely with the ACD General Manager to align engineering goals with company and Coltala Aerospace objectives.
•Collaborate cross-functionally with vendors and internal/external customers.
•Serve as a direct line manager for Florida located employees, ensuring reverse engineering / design solutions meet engineering, quality, performance, and regulatory standards.
•Proactively identify and mitigate technical risks and bottlenecks.
•Lead technical reviews and scope ticket assignments for remote engineering staff.
•Participate in the development and documentation of ACD Consulting technical standard operating procedures.
•Allocate engineering resources appropriately to meet project timelines and budget.
•Oversee scheduling and on-time delivery of engineering assignments.
•Partner with stakeholders to proactively address customer feedback and technical concerns.
•Ensure engineering deliverables are timely, professional, and exceed customer expectations.
Minimum Requirements:
•Bachelor's degree in Engineering or a related technical field, or equivalent aviation maintenance experience (8+ years).
•8+ years of aviation experience, with 2+ years in a leadership role preferred.
•Experience with AMM, IPC, SRM, and CMM data.
•Experience supporting Part 121 airlines and/or Part 145 repair stations.
Abilities Required:
•Proven leadership and team development in aviation maintenance.
•Strong communication, organizational, time management, and problem-solving skills.
•Technical writing proficiency.
•Customer-focused mindset with attention to project timelines and scope.
•Resourceful and proactive work approach.
•Availability for in-person or video business meetings.
•Passion for the aerospace industry.
•Willingness to travel as needed.
•Proficiency in Microsoft Office Suite and other company systems.
•Detail-oriented with the ability to manage multiple priorities.
•Fluency in English.
•Understanding of aviation standards and regulatory compliance.
•Collaboration skills with technical and non-technical teams.
Note: This job description is not intended to be all-inclusive. Additional responsibilities may be assigned as needed.
$48k-92k yearly est. 2d ago
General Manager - Famous Trophy Office Tower
Serenity Recruitment Group
Office manager job in Miami, FL
General Manager for Miami's most famous and iconic office TOWER.
Salary: 180,000 - 210,000 base + 20% bonus
A global real estate services firm is seeking a General Manager to take full operational and financial leadership of one of Miami's most iconic trophy office towers. This is an existing, high-profile asset requiring a senior operator with proven experience running large-scale office towers at the highest standard.
This role is strictly confidential and suited to a best-in-class office leader who combines strong operational command with exceptional financial acumen.
The Role
You will have end-to-end responsibility for the day-to-day management, financial performance, and strategic oversight of a landmark office tower, acting as the senior on-site authority and key client representative.
Key responsibilities include:
Full P&L ownership, budgeting, forecasting, and variance analysis
CAM budgeting and reconciliations at a complex, multi-tenant tower level
Oversight of all building operations, engineering, security, janitorial, and vendor partners
Leadership of on-site management and operations teams
Tenant relationship management at a senior / institutional level
Capital project oversight and coordination with ownership and asset management
Delivery of a white-glove service standard appropriate to a top-tier trophy asset
Acting as the primary liaison between ownership, asset management, and external stakeholders
Required Background
Proven experience as a General Manager (or equivalent senior role) of large office towers
Deep understanding of commercial office financials, including budgets, CAM, audits, and reporting
Exceptionally strong financial capability - candidates with an accounting or finance background are strongly preferred
Experience managing complex assets with demanding institutional ownership
Ability to operate autonomously with full accountability
Executive presence and confidence engaging with high-level tenants and investors
Location & Mobility
The role is based in Miami, Florida
Candidates from any U.S. state are encouraged to apply
Relocation support may be considered for the right individual
Why This Role
Opportunity to lead one of the most significant office assets in the U.S. market
High visibility, high trust, and true ownership of the asset
Long-term platform with a globally respected real estate organization
$34k-53k yearly est. 3d ago
Office Administrator
Lumicity
Office manager job in Miami, FL
Location: Miami, FL (Brickell) | Full-time | On-site
Salary: $45,000 base + 10% Performance Bonus + Benefits
Lumicity is a dynamic division of G2V Recruitment, specializing in cutting-edge markets across Tech, Energy, Engineering, and Life Sciences. As part of a globally recognized recruitment group with offices across the US, UK, and Europe, Lumicity is in an exciting period of growth in both revenue and headcount.
We are seeking a detail-oriented and proactive Office Administrator to join our Miami office, located in Brickell! This role is instrumental in maintaining operational excellence and a professional office environment, while also supporting the broader success of our national business. This is an exciting opportunity for a motivated professional who thrives in a fast-paced setting and is looking to grow within a dynamic, people-first organization.
Key Responsibilities:
Office Administration & Operations
Serve as the first point of contact for visitors and staff, ensuring a welcoming and professional atmosphere.
Oversee day-to-day office operations, including supply management, mail distribution, and vendor coordination.
Maintain a clean, organized, and well-equipped workspace that reflects Lumicity's brand and values.
Support the planning and execution of internal events, team-building activities, and client-facing functions.
Assist with marketing initiatives and social media coordination in collaboration with internal stakeholders.
Provide administrative support to the Director and Operations Manager, as needed.
Contractor Care & Compliance
Manage contractor onboarding, including W2 and C2C compliance in partnership with payroll providers.
Draft, distribute, and track client and candidate contracts; ensure timely uploads to Bullhorn.
Administer timesheets, background checks, and contract extensions.
Monitor contractor end dates and proactively support consultants with renewal processes.
Maintain accurate and up-to-date contractor records in the CRM.
Act as a liaison between contractors and the sales team, delivering consistent high-quality service throughout the contractor lifecycle.
About You
You'll thrive in this role if you bring:
Proven experience in office administration or operations support, preferably in a fast-paced, client-focused environment.
Strong interpersonal and communication skills with a professional and approachable demeanour.
Highly organized, detail-oriented, and capable of managing multiple priorities simultaneously.
Proficiency in Microsoft Office Suite; experience with CRM systems (e.g., Bullhorn) is a plus.
Demonstrated ability to work independently and collaboratively across teams and time zones.
A proactive mindset with a commitment to continuous improvement and service excellence.
Ability to work independently and collaboratively across teams and time zones.
Why Join Lumicity?
Be an important part of a fun, young workforce within a globally recognized recruitment firm.
You'll be the main coordinator in organizing and executing company events and celebrations.
Work in a vibrant and energetic office with direct access to leadership and cross-functional teams.
Join a supportive, high-energy culture that values initiative, collaboration, and career development.
Gain exposure to multiple business functions and play a key role in shaping operational success across the US.
If you are a driven professional who enjoys being at the center of a thriving team and is eager to grow with a forward-thinking organization, we'd love to speak with you!
$45k yearly 1d ago
Office Coordinator
World Red Eye
Office manager job in Miami Beach, FL
The ideal candidate will be responsible for providing administrative support to ensure efficient operation of the office. From scheduling client meetings, to communicating between departments, you will be responsible for completing multi-level tasks in a professional and timely manner.
Responsibilities
Manage Owners calendars and schedule.
Support office and management with day to day activities.
Support the bookings and operations team with tasks such as assigning events, maintaining photographers and videographers calendars and client follow ups
Assist with follow up for videos and photos with internal and external clients
Assist in handling office requests for dial-ins, conference rooms, travel requests, etc.
· Coordinates the involvement of internal personnel, including support, service and management
resources to reach objectives, trouble-shoot issues and meet customers' expectations
Qualifications
Proficiency in Google Workspace (Docs, Sheets, etc.)
Excellent written and verbal communication skills
Ability to multi-task, organize, and prioritize work
Bachelor's degree
Well organized with an aptitude in problem-solving
$30k-40k yearly est. 4d ago
ASSISTANT ACCOUNTING BUSINESS MANAGER
The Geo Group, Inc. 4.4
Office manager job in Boca Raton, FL
Benefits Information
Full-time employees will enjoy a competitive benefits package with options for you and your family including:
* Paid Time Off
* Paid Holidays
* 401(k) Matching
* Health Insurance
* Vision Insurance
* Life Insurance
* Health Savings Account
* Tuition Reimbursement
* Employee Discount
* Reduced Tuition Rates
* Disability Insurance
* Employee Assistance Program
* 401(k)
* Pet Insurance
* Dental Insurance
* Paid Training
* Flexible Spending Account
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Equal Opportunity Employer
Overview
Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.
Who We Are:
GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.
Why Work for GEO:
We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.
Responsibilities
Summary:
The Assistant Business Manager assists in managing all accounting functions including establishing and maintaining accounting procedures, reporting fiscal methods and procedures for payment of invoices and other related activities. Additional support service functions may include payroll, purchasing, communications, inventory, assets, information technology, and insurance.
Primary Duties and Responsibilities:
The Assistant Business Manager analyzes and monitors the annual budget for the assigned facility. Advises management of budget status.
The Assistant Business Manager monitors contractual staffing plans and overtime; coordinates with the Director of Business Management to assist in achieving monthly budget throughout the year.
Prepares, researches, complies, and analyzes financial data for the preparation of budget reports, lists, and miscellaneous management requests. Reports facility's finances to management, and offers suggestions about resource utilization, tax strategies, and assumptions underlying budget forecasts.
Directs the work of other employees. This would include selection, hiring, evaluating performance, employee training/development, promoting and any disciplinary action, including termination.
Monitors the maintenance of recording and control procedures involving the collection, evaluation, processing, preparation, submission, and reconciliation of accounts.
Prepares and approves billing documents and submits invoices for payment.
Reviews and approves all financial and accounting records, transactions, and functions of the operations.
Maintains records for the operations fixed assets.
Provides for receiving, storing, and accountability of office supplies and equipment.
Reviews and monitors vehicle repairs and expenses.
Maintains client's GeoTrack billing.
Reviews GeoTrack mission reports for time and detainees.
Monitors WorkForce Management to manage employee labor.
Performs payroll audits and verifications. Monitors fleet information in ARI and reconciles WEX fuel reports.
Coordinates vehicle maintenance, licensure, and tags with transportation supervisors
Maintains Accounts Payable through accounting systems. Reconciles monthly Regions reports.
Performs other duties as assigned.
Qualifications
Minimum Requirements:
Bachelor's degree in Accounting or related field.
Minimum of three (3) years of work experience in a finance-related role, or an equivalent combination of work experience and education required.
Must exhibit leadership qualities to gain the respect of all employees. Must have the ability and desire to work in a cooperative manner and to make management decisions.
Ability to work with computers and the necessary software typically used by the department.
GEO Secured Services
$41k-52k yearly est. 4d ago
Business Transformation Manager- Supply Chain
Capgemini 4.5
Office manager job in Miami, FL
Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients' opportunities in the evolving world of cloud, digital and platforms! Building on its strong 50-year+ heritage and deep industry-specific expertise, We enable organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries!
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
Overview:
The Business Transformation Manager will be responsible for developing, scoping, and helping to deliver Intelligent supply chain solutions to customers in targeted industries. This role will be engaging with clients to understand their requirements and discover their needs to propose a wide range of solutions in line with industry best practices and state of art software solutions.
What will you do:
Drive customer project and consulting engagements to deliver stated client requirements
Contribute to presales client engagements to scope solutions and develop winning proposals
Deliver supply chain maturity assessments to provide clear roadmaps for improvements
Develop supply chain business cases to showcase quantitative and qualitative ROI (return on investments)
Define and implement value metrics and KPIs that will demonstrate visible business success
Contribute to the creation of practice assets and product offerings across supply chain functional areas
Provide critical inputs to process design and Target Operating Models working alongside the delivery and execution teams
Provide ongoing support and thought leadership to customers to continually improve their supply chain maturity by demonstrating and delivering value
Seamlessly collaborative with cross-functional teams within Capgemini for proposal development and solution delivery
Self-starter, looking for internal and external improvements to grow the business.
What you should have:
Bachelor's Degree required, Master's Degree preferred
5-10 years of relevant supply chain experience in industry operations or consultancy.
Strong Supply chain knowledge including, Demand Planning, Demand Sensing, S&OP/IBP, Production and Capacity Planning, Inventory Management, Order Fulfillment, Logistics, Transportation, Data and Analytics
Ability to analyze supply chain operational data, to identify opportunities and develop insights. Perform fit-gap analysis
Ability to understand customer's businesses and supply chain needs and leverage it to effectively design solutions to drive business value
Excellent interpersonal, presentation, and client relationship-building and facilitation skills (meeting sessions, conflict resolutions, brainstorming etc.)
Ability to handle complex situations with little to no guidance. Demonstrated ability to navigate in complex project environments and ability to communicate and influence senior management
Experience in creating and improving Supply chain Target Operating model and process design
Expertise in leading, defining and aligning on key supply chain design topics and decisions.
Exposure to digital technologies and process models
Any relevant supply chain specific certifications like APICS are desirable
Willingness to travel up to 50%
Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is [recruiter to insert salary range]. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
$70k-87k yearly est. 2d ago
Office & Operations/Facilities Manager
Swiss Re 4.8
Office manager job in Miami, FL
Swiss Re is seeking an experienced and highly engaged Office & Operations/Facilities Manager to oversee five key locations-Miami, Alpharetta, Washington, D.C., Lansdale (PA), and Midlothian (VA). This role is ideal for a dynamic professional who excels at building strong relationships, driving operational excellence, and delivering exceptional workplace experiences. This person must be based in Miami, Florida.
About the Team:
This role is a part of the Corporate Real Estate & Services (CRES) Americas team. You will partner closely with the Head of CRES East Region and local business leaders to manage facility operations, guide capital and infrastructure projects, and foster a culture of continuous improvement across multiple sites. The CRES team is responsible for leading and managing third-party vendors and contractors - while representing Swiss Re with professionalism and confidence.
About the Role:
Stakeholder & Workplace Experience
* Serve as the primary point of contact for employees, executives, stakeholders, and tenants across all five locations.
* Build strong relationships with site leads and local business leaders to proactively address needs and provide best-in-class customer service.
* Coordinate onsite events, conferences, and large-scale meetings in partnership with the Events Management Team.
Facility Operations & Project Management
* Oversee day-to-day facility operations in Miami and Alpharetta, with governance oversight for the Washington, D.C., Lansdale, and Midlothian offices.
* Manage building maintenance, infrastructure, and all MEP systems (HVAC, lighting controls, plumbing, etc.).
* Partner with Head CRES East Region to lead construction, renovation, and fit-out projects, ensuring alignment with timelines, scope, and budget.
* Administer Integrated Workplace Management Systems (IWMS) including space allocation, office moves, onboarding/offboarding changes, lease data, and asset maintenance.
Financial Management
* Own budgeting, forecasting, and monitoring of all associated office expenses and investments.
* Process and review invoices, manageoffice supply inventory, and ensure adherence to annual budgets and savings goals.
* Prepare financial and business reports for the Head of CRES East Region.
Vendor & Contract Management
* Oversee external vendors and contractors, ensuring alignment with SLAs, KPIs, and contract requirements.
* Partner with Procurement to ensure all contracts comply with Swiss Re standards.
* Direct and evaluate the work of external staff (3 team members).
Risk, Safety & Compliance
* Manage site-level risk by identifying, assessing, and documenting risks; completing all required reports accurately and on schedule; providing clear risk-control assessments; and ensuring effective response and resolution of incidents or unexpected operational events.
* Lead Business Continuity Planning for the sites, including documentation, training, and annual safety/security reviews.
* Maintain a strong understanding of corporate office leases and ensure compliance with all lease provisions.
About You:
* Fluency in Spanish required. (Need to be English speaking and Spanish speaking)
* Bachelor's degree or a minimum of 10 years of real estate and facility management experience in a global, highly professional environment.
* Proven project management experience, including construction and fit-out oversight.
* Demonstrated ability to build trusted client and stakeholder relationships and deliver practical solutions.
* Strong knowledge of lease language and property standards.
* Exceptional verbal and written communication skills; ability to present to stakeholders and senior leadership.
* Advanced proficiency with MS Outlook, Word, Excel, PowerPoint, and Teams.
* Experience with Integrated Workplace Management Systems (IWMS).
* Strong networking and negotiation skills; comfortable engaging with new stakeholders at all levels.
* Swiss Re supports flexible working arrangements; however, due to the relationship-driven and operational nature of this role, consistent on-site presence is essential. This role is based in Miami, Florida.
The estimated base salary range for this position is $80,000 to $120,000. The specific salary offered for any given role will take into account a number of factors including but not limited to job location, scope of role, qualifications, complexity/specialization/scarcity of talent, experience, education, and employer budget. At Swiss Re, we take a "total compensation approach" when making compensation decisions. This means that we consider all components of compensation in their totality (such as base pay, short-and long-term incentives, and benefits offered), in setting individual compensation.
About Swiss Re
Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.
Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.
If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.
Swiss Re is an equal opportunity employer. It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled.
During the recruitment process, reasonable accommodations for disabilities are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed.
Keywords:
Reference Code: 136176
Nearest Major Market: Miami
Job Segment: Facilities, Operations Manager, Compliance, Risk Management, Operations, Legal, Finance
$80k-120k yearly 6d ago
Front Office Manager
Brazilian Court Hotel 3.6
Office manager job in Palm Beach, FL
Job Description
Responsibilities:
Oversees the areas of the Front Desk, Reservations, Concierge, Valet and Bell staff. Works closely with the Housekeeping Manager to ensure that our guest have a positive experience. Works closely with the Director of Sales to maximize revenue by balancing rate availability. Trains and develops each team member with knowledgeable professional and personable, resulting in guest comment scores in the90 percentile.
Physical Requirements:
Must be able to stand for long periods of time.
Job Functions:
Interviews, Hire and terminate staff
Manage the day-to-day activities of the Front Office Department.
Provide courteous, personalized, attentive, sincere, consistent guest service by responding promptly and efficiently to inquiries, requests, complaints using guest service skills.
Understand, implement, and lead by example on hotels policies and procedures and, hotel standards.
Evaluate, coach, counsel and provide leadership support to the team.
Ensures the Front Desk Agents are completing their daily tasks and checklists.
Conduct pre-shift meetings and review all information pertinent to the day's activities.
Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Housekeeping, Engineering and Food & Beverage.
Issues verbal and written warning, if needed as a disciplinary action
Conducts employee performance yearly reviews
Understands the operations of other hotel outlets
Build a strong Guest Service team to provide our guest with the best of service
Make decisions that benefit the hotel and the hotel guest
Assist the bellmen/valet staff as needed.
Organizes a monthly Department Meetings
Follows up on Guest Complaints
Review hourly payroll and controls overtime when making the Front Desk schedule
When the Reservation Department is closed or during high volume of reservation calls, ensure Front Desk Agents are taking on the responsibilities of the reservation department.
Make decisions that benefit the hotel and the hotel guests.
Maintain Key Control for the hotel keys and guest keys for security purposes.
Position participates in MOD program
Other tasks as assigned.
Job Requirements:
A Minimum of 2 years of Supervisory or Management Experience in the Front Office.
Strong Communication skills. Both verbal and written.
Computer skills.
Multi task ability.
Organized.
Detail Oriented
Flexible.
Ability to train thoroughly.
$46k-59k yearly est. 10d ago
Dental Office Manager
Star Dental Partners
Office manager job in Wellington, FL
Are you a professional Dental OfficeManager looking for a fulfilling Full Time opportunity?
Join Our Collaborative Dental Team as a Full Time Dental OfficeManager at Wellington Smiles in Wellington, Florida!
This is an amazing opportunity for a confident leader who thrives in a fast-paced environment with suppoting team and positive culture, loves solving problems, builds strong teams, thrives on structure and accountability, and keeps the office running smoothly with professionalism and heart.
At Wellington Smiles you can take ownership, grow professionally, and be proud of what you help build every day.
Full Time Dental OfficeManager Schedule
Monday through Friday 8:00am - 5:00pm, with lunch breaks
To learn more about this established practice: ************************
Dental OfficeManager Job Summary
Within the Star Dental Partners affiliated network of dental practices, the OfficeManager is responsible for monitoring and managing the operations of a single location. The OfficeManager will focus on executing numerous operational tasks in their dental practice with the goal of enhancing practice level efficiencies and growth in conjunction with the support team and the primary dentist of the practice. The OfficeManager works closely with the Regional Director of Operations (RDO) to drive a positive team culture and achieve positive practice results.
Full Time Benefits
Quarterly OfficeManager Bonus Incentive
Quaterly Growth Bonus Incentive
Monthly Employee Performance Incentive Program
401K
Paid Time Off
Paid Company Holidays, Bereavement, and Jury Duty
Paid Basic Life & AD&D insurance
Medical, Dental, and Vision
Short Term Disability
Voluntary Life & AD&D Insurance
Employee Referral Bonus Program
Pet Insurance
Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives
Additional Practice Perks
Patient-centric community approach
Work/life balance
Opportunity for career growth
Professional development and support with continuing education
Strong business and operational teams
Employee Assistance Program for all employees and their household
Responsibilities
• Team leadership, coaching and training
• Profit & Loss (P&L) management
• Staff and patient scheduling
• Time & Attendance (T&A) management
• Payroll process management
• Accounts Payable (AP) management
• Manage insurance claims and other forms of payment
• Patient satisfaction and experience
• Collaborate on internal and external marketing efforts
• Implement policies and procedures
• Promote SDP company policies and best practices (published or otherwise communicated)
• Management of dental licenses and other related certifications
• Maintain current safety procedures and personal protective equipment required to minimize health risks
• Other job duties as assigned
Qualifications
• At least 2 years of dental officemanagement or equivalent experience required
• Proficient in dental performance management software (Dentrix, Denticon Preferred)
• Strong understanding of marketing strategies, platforms, tools and metrics
• Intermediate experience with Microsoft Office Suite of applications (Excel, Outlook, SharePoint, and Word)
• Solid understanding of P&L management, revenue cycle, A/R (budgeting)
• Comprehensive understanding ability to enforce current labor laws
• Adhere to current regulatory agency guidelines (OSHA, HIPAA, CDC, etc.)
Work Environment/Conditions
• Ability to maintain a full-time employment schedule approximately 40 hours per week; extended hours may be requested or required
• Ability to travel up to 10%
• Prolonged sitting and standing as needed
• Ability to lift up to 15 lbs.
• Exposure to potentially hazardous objects and/or materials
• Ability to wear appropriate work attire as needed or required
Equal Employment Opportunity
Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$41k-61k yearly est. Auto-Apply 48d ago
Office Manager for Ace Handyman Services of South Palm Beach County
Ace Handyman Services South Palm Beach
Office manager job in Boca Raton, FL
OfficeManager - are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding career? Join our TEAM at Ace Handyman Services! We are a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers. As we continue to grow, we are looking for highly organized and motivated candidates just like you to serve as a Customer Sales and Scheduling Specialist to ensure efficient and smooth daily operations in our Boca Raton office.
In this role you will handle calls from our customers on the types of services & solutions we provide as well as our service model. NO COLD CALLING AND NO CONSTRUCTION EXPERIENCE REQUIRED! MUST HAVE A STRONG PHONE PERSONALITY AND BE COMFORTABLE WITH PHONE SALES. Additionally, you will be a key component to the management of the daily schedule. Listening to customers and helping them solve their problems is the objective. Matching the right craftsmen/handyman with the right customer is key to a successful customer experience.
This is Leadership Role in our company and you will work closely with the owners in the management and supervision of the craftsman. We offer highly-competitive compensation and benefits, and the chance to work with a national organization that still maintains the flexibility and tight-knit feel of a locally owned and independently operated franchise in Boca Raton.
If this sounds like the kind of career move you've been looking to make, and if you meet our qualifications, we want to talk with you. Contact us today!
Here is just some of what we have to offer:
Starting salary from $40,000-$45,000 per year based on experience
Hours are 8:00am - 5pm - Monday through Friday
Aflac Health insurance
Paid Vacation
Paid Holidays
Advancement and growth opportunities
Regular pay reviews
Plus more!
Job ResponsibilitiesAs an OfficeManager, you will be responsible for inbound customer sales while organizing work and project schedules for our craftsmen. This will require that you provide customers with information and expert advice on our services, pricing, and availability.
Your specific duties in this role will include:
Respond incoming job leads in a timely manner
Coordinating the schedule for multiple craftsmen and projects
Utilizing our dispatching & schedule management software
Returning customers calls as needed and following up with past customers
Job RequirementsWe are looking for professionals who are highly organized and detail-oriented, with a strong administrative background and multi-tasking skills. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to interact effectively with both customers and our craftsmen. You will also need a strong solution-focused attitude and be quick on your feet. Specific qualifications for the role include:
Prior experience as an administrative assistant/scheduling experience
Comfortable with sales
Adaptive to technology
Strong customer service skills
Solid typing skills; ten-key skills, a plus
Great multitasking and prioritization skills
Sales and/or Marketing - a basic understanding of sales and marketing and the differences between the two, a plus
QuickBooks Online or other accounting knowledge, a plus
Most Important - a GREAT phone personality and the ability to explain our services to potential customers calling in and booking jobs.
Build a fun and rewarding career with an industry leader! This will be one of the best places you have ever worked!
Apply now!
Compensation: $40,000.00 - $45,000.00 per year
The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry.
Most of the projects completed are for Repeat and Referral Customers-folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting "Show Me All Jobs" above.
Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.
$40k-45k yearly Auto-Apply 60d+ ago
Dental Office Manager
Sage Dental 3.6
Office manager job in Palm Beach Gardens, FL
***
Sage Dental is seeking a Dental OfficeManager to join our team in Lake Park!
Sage Dental is the leading Dental Support Organization (DSO) in the Southeast, and we are continuing to grow! At Sage, people are at the core of everything we do. We are looking for dynamic and talented professionals who fit our culture of innovative technology, constant learning, and patient-centric care to join our team. If you are ready to take the next step in your career and want a position with excellent earning potential with a stable, growing company, Sage Dental has what you are looking for.
Overview
If you have experience as an OfficeManager in a group dental practice or if you have been an OfficeManager in a busy, multi-dentist practice, this may be the position for you!
Sage Dental offers you:
$3,000 SIGN-ON BONUS
Competitive base pay - PLUS BONUSES!
Growth opportunity
Benefits such as: Health & Dental Insurance, Paid Holidays and Paid time off, 401K and more!
Responsibilities
Demonstrate strong leadership and team building skills
Effectively implement directives, policies, and procedures
Maintain efficient operation of the office to achieve performance goals
Effectively coach and resolve staff and patient issues
Qualifications
Proven track record of providing excellent customer service to all patients and visitors
A minimum of two years of experience managing a fast paced dental office
Knowledge of dental insurance plans
2025-8248
#LI-JM1
$47k-65k yearly est. Auto-Apply 4d ago
Front Office Manager
PGA National Resort (Salamander Palm Beach 4.2
Office manager job in Palm Beach Gardens, FL
Job Description
Summary: Assist with supervising the front office area while maintaining data on room occupancy, and communication with Sales, Housekeeping and Catering concerning arrivals and departures.
Essential Job Functions: Include the following. Other duties may be assigned.
Supervise all Front Desk Agents, Bell, PBX, Front Office Supervisors, Guest Relations Dept, and Valet Dept.
Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
Respond to guest's special requests, needs, problems, issues and concerns and accommodate groups to ensure optimal levels of guest satisfaction and repeat business.
Create and post all Front Office associate schedules.
Implement company programs and supervise the daily operations of the Front Desk to comply with SOPs, maximize revenues, and motivate associates to ensure an optimal level of quality service and hospitality are provided to the hotel customers.
Prepare reports and assist in overseeing the Front Desk & Guest Services Upsell & Inventive Programs to maximize revenue.
Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for Front Office associates and other employees.
Resolve customer complications and complaints by conducting thorough research of the situation and determining the most effective solutions.
Make decisions and take action based on previous experience and good judgment, sometimes revising approach to accommodate unusual situation.
Authorize revenue allowances to remedy problems only after other alternative solutions have been offered.
Comply with attendance standards and be available to work on a regular basis.
Perform any other job-related duties as assigned by Director of Front Office.
Diplomatically handle guest complaints in the absence of the Director of Front Office, including situations that arise when hotel is oversold, irate guests, etc.
Required Skills and Abilities:
Full-Time Management position that requires a flexible schedule and the ability to work day/night shifts, weekends, and holidays. A varied schedule.
Must have the previous experience in hospitality
Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.
Ability to access and accurately input information using a moderately complex computer system.
Ability to observe and detect signs of emergency situations.
Ability to communicate verbally and in writing and prepare complex reports of room availability and revenues generated.
Education and Experience:
High School Diploma plus some college, previous front desk / guest service experience in a supervisory capacity. Reservation knowledge is helpful.
Language Skills:
Excellent service skills including etiquette and ability to work with the public. Knowledge of communications skills, organization skills, ability to deal with diverse clientele, golf knowledge.
Reasoning Ability:
Ability to solve problems and deal with a variety of variables in situations where only limited standardization exists. Ability to provide and interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Other Skills and Abilities:
Ability to communicate and work well with fellow employees and other departments. Maintain a presentable appearance, behavior and manner at all times. Ability to process administrative work. Ability to manage multiple tasks effectively.
Physical Demands:
While performing the duties of this job, the employee is regularly required to stand, sit, walk, bend and use hands to finger, handle or feel objects, tools or controls. The employee is frequently required to talk or listen. The employee frequently is required to use hands to grab, move, lift, or feel objects, and use telephone, computer, and copier machine.
$45k-58k yearly est. 12d ago
Dental Office Manager
4 KIDS Dental LLC
Office manager job in Hialeah, FL
Job DescriptionBenefits/Perks
Competitive Compensation including performance bonuses
Attractive benefits including retirement planning and bonuses
Career Advancement
4Kids Dental is a burgeoning pediatric dental practice dedicated to providing top-notch oral care to predominantly Hispanic communities. We are seeking an officemanager to lead our administrative team and help us deliver exceptional patient care. The ideal candidate must be highly organized and able to help implement and monitor operating systems and procedures.
Responsibilities
Efficiently manage the daily operations of the dental ofice
Lead and mentor staff to provide excellent patient experiences
Oversee scheduling, billing, insurance processing, and financial management
Handle patient inquiries and concerns
Implement and maintain office polices and procedures alongside Dental Service Organization
Monitor and improve office efficiency and productivity
Collaborate between dental office and Dental Service Organization to achieve practice goals
Negotiate contracts and pricing with vendors and service providers
Accurately maintain general office budget
Qualifications
Previous experience in Dental OfficeManagement or similar position preferred
Leadership skills to inspire and motivate office personnel
Proficiency in dental software and officemanagement tools
Excellent time management, organization skills and ability to prioritize multiple tasks
Strong problem-solving skills and attention to detail
Excellent verbal and written communication and interpersonal skills
College degree preferred
Earning Potential
Salary $40,000 + (and will depend on previous experience)
Bonuses based on performance metrics
$40k yearly 9d ago
Front Office Manager / Patient Treatment Coordinator
Relax and Smile Dental Care
Office manager job in Miami, FL
Job Description
Front OfficeManager / Treatment Coordinator
We are seeking a confident, patient-focused Front OfficeManager & Treatment Coordinator with proven sales experience in a dental clinic to join our growing practice. Experience in a med spa environment is a strong plus. This role is ideal for someone who excels at building trust, presenting treatment plans, and driving case acceptance while supporting a high-performing clinical team.
What You'll Do
Present treatment plans with clarity and confidence, building trust and demonstrating value to patients
Guide patients through complex treatment options, answer questions, and create affordable financial arrangements
Actively drive treatment acceptance using consultative sales skills
Participate in daily morning huddles, sharing key patient insights and same-day treatment opportunities
Maintain accurate and detailed patient records, ensuring all signed treatment plans are properly scanned and documented
Schedule appointments strategically to maximize provider time and office productivity
Conduct follow-ups for unscheduled treatment plans and deliver monthly progress and production reports
Foster teamwork, communication, and operational excellence across the practice
What We're Looking For
Required: Sales experience in a dental clinic with a strong track record of treatment acceptance
Plus: Experience in a med spa or aesthetic practice
Strong knowledge of dental procedures and terminology
Exceptional communication, presentation, and relationship-building skills
Professionalism, integrity, reliability, and attention to detail
Leadership mindset with the ability to motivate patients and team members
Why Join Us
Competitive hourly pay: $22.00 - $28.00 per hour, based on experience
Supportive, patient-centered, and collaborative work environment
Opportunities for career growth and professional development
No weekends - enjoy a healthy work-life balance
Job Details
Job Type: Full-time
Schedule:
8-hour shifts
Monday to Friday
No weekends
Benefits
Dental insurance
Employee discounts
Paid time off & paid sick time
Flexible schedule
Free parking
Paid training & on-the-job training
Professional development assistance
Opportunities for advancement
Experience Requirements
Dental treatment planning: 2+ years (Required)
Dental terminology: 3+ years (Required)
Open Dental software: 1+ year (Preferred)
Dental sales experience: Required (2 years)
Language
English (Required)
Spanish (Preferred)
Location
Miami, FL 33132
Ability to commute: Required
Work location: In person
$22-28 hourly 13d ago
Front Office Manager
Grove Hotel Group Ltd. (Hampton Inn
Office manager job in Miami, FL
Hampton Inn Coconut Grove hotel is looking for a customer-focused, energetic leader who is ready to take their career to the next level as our new Front OfficeManager. In this role, you'll have the ability to lead and grow our front desk operations by training, coaching, and mentoring the front desk staff enabling them to provide outstanding guest experiences. If you thrive on connecting with people, making an impact while enjoying a competitive salary and benefits package, we want to talk to you.
About Us
At Hospitality America, winner of Top Workplaces USA, we provide hospitality management services across all aspects of hotel management and operations through a principled approach that is guided by our values. What we call P.E.A.C.H.
PASSIONATE - Passionate with the spirit to serve.
EXCELLENCE - Committed to excellence that inspires results.
ADAPTABLE - Adjust, adapt, and overcome.
COMMUNITY - Creators of a collaborative community invested in growth.
HUMBLE - Humble, trustworthy, and transparent.
They guide how we work, who we work with, and how we achieve success for our partners and our internal community. Our people are the core to our success; therefore, we invest in employee training and development to ensure our communities and team members can thrive.
What you'll do
Lead the daily operations of the front desk by empowering all front desk staff to provide all guests with a superior check-in/check-out experience and that all guests' needs are met with friendly and efficient service.
Act as a problem solver for our guests providing win/win solutions and empower the front desk staff to do the same.
Implement and maintain processes and procedures that meet or exceed hotel guest satisfaction measures.
Ensure all front desk staff are trained in all front desk operations, hotel policies, brand requirements, and customer service standards.
Recruit, mentor, train, and support all front desk staff enabling them to perform at their best.
Provide regular development opportunities for front desk staff to improve our leadership pipeline.
Oversee the financial control procedures for cash, vouchers, inventories, and receivables.
Produce accurate financial reports in a timely manner.
Ensure personnel files are accurate and comply with both local and federal laws and regulations.
Why Hampton Inn Coconut Grove Miami hotel:
Competitive Salary: We believe in recognizing and rewarding our team members for their hard work.
Exciting and Fun Work Environment: Nobody wants to work in a dull and boring environment, join a team that believes you should enjoy coming to work every day!
Top Notch Training and Growth Opportunities: We'll make sure you have what you need to excel in your career!
Medical Benefits coverage.
Paid holidays and vacation time.
401k Retirement Plan.
EDUCATION AND EXPERIENCE
Familiarity with hotel operations, including check-in/check-out procedures, room allocations, billing processes, and general hotel policies preferred.
1-2 years of customer service leadership preferred.
Exceptional verbal and written communication skills.
Ability to handle various responsibilities simultaneously, such as answering phone calls, managing guest requests, and coordinating with other departments.
Ability to cultivate a productive team that embodies PEACH.
Ability to work in a fast-paced, dynamic environment.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to stand for prolonged periods of time.
Must be able to lift up to 50 pounds.
Must be able to navigate various departments of the organization's physical premises.
TRAVEL:
Less than 5%
AFFIRMATIVE ACTION/EEO STATEMENT:
Hospitality America, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
ADDITIONAL INFORMATION:
This in no way states or implies that these are the only duties to be performed by the employee filling this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description
. Reasonable accommodation will be provided to enable qualified individuals with disabilities to perform this position's essential functions.
This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
$40k-56k yearly est. 19d ago
Front Office Manager (AC Miami -Brickell)
AC Element Brickell
Office manager job in Miami, FL
We are seeking a dedicated and highly organized Front OfficeManager to join our vibrant team at AC Miami - Brickell. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional guest service. As the Front OfficeManager, you will oversee the front desk operations, ensuring a seamless and welcoming experience for all guests.
Key Responsibilities:
Direct daily front office operations, ensuring efficient check-in/check-out processes and customer-oriented service.
Lead, train, and motivate the front office team (e.g., Guest Service Agents, Concierge, Bell Staff) to uphold brand (Marriott) and hotel standards of excellence.
Develop and maintain strong relationships with guests to ensure a positive and memorable guest experience.
Collaborate with housekeeping, maintenance, and other departments to ensure guest requests and operational enhancements are efficiently addressed.
Handle guest inquiries, requests, and escalated complaints promptly and effectively to maximize guest satisfaction and loyalty.
Monitor and evaluate staff performance, providing constructive feedback and professional development opportunities.
Manage scheduling and staffing needs to optimize service quality while effectively managing labor costs.
Oversee reservation procedures, room allocations, and revenue strategies to optimize occupancy and average daily rate (ADR).
Assist with the preparation of departmental budgets, forecasting, and financial planning, ensuring operations remain within set guidelines.
Ensure compliance with all health, safety, security, and hotel policies and standard operating procedures (SOPs).
Maintain accurate guest records, billing, and financial transaction procedures.
Qualifications:
Experience: Proven experience (typically 3+ years) as a Front OfficeManager, Assistant Front OfficeManager, or similar supervisory role within the hospitality industry.
Marriott brands experience a significant plus.
Education: Bachelor's degree in hospitality management, Business, or a related field preferred.
Technical Proficiency: Proficiency in Property Management Systems (PMS) such as Opera, Lightspeed, or a similar platform, and standard office software (e.g., Microsoft Office Suite).
Leadership: Strong leadership, coaching, and team-building skills with the ability to inspire a diverse team.
Communication: Exceptional verbal and written communication skills for interacting with guests, staff, and management.
Problem-Solving: Proven ability to resolve complex guest issues calmly and effectively in a fast-paced environment.
Availability: Must be flexible to work various shifts, including nights, weekends, and holidays, as needed for a 24/7 operation.
Benefits:
- Competitive salary with opportunities for professional growth and development.
- Comprehensive health, dental, and vision insurance.
- 401(k) retirement plan with employer match.
- Paid time off.
- Employee discounts on hotel stays and dining.
Join our team at AC Miami - Brickell and contribute to creating memorable experiences for our guests while enhancing your career in the hospitality industry. Apply today to become an integral part of our dynamic and guest-focused team!
$40k-56k yearly est. 26d ago
Front Office Manager
Salamander Palm Beach Employer
Office manager job in Palm Beach Gardens, FL
Summary: Assist with supervising the front office area while maintaining data on room occupancy, and communication with Sales, Housekeeping and Catering concerning arrivals and departures.
Essential Job Functions: Include the following. Other duties may be assigned.
Supervise all Front Desk Agents, Bell, PBX, Front Office Supervisors, Guest Relations Dept, and Valet Dept.
Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
Respond to guest's special requests, needs, problems, issues and concerns and accommodate groups to ensure optimal levels of guest satisfaction and repeat business.
Create and post all Front Office associate schedules.
Implement company programs and supervise the daily operations of the Front Desk to comply with SOPs, maximize revenues, and motivate associates to ensure an optimal level of quality service and hospitality are provided to the hotel customers.
Prepare reports and assist in overseeing the Front Desk & Guest Services Upsell & Inventive Programs to maximize revenue.
Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for Front Office associates and other employees.
Resolve customer complications and complaints by conducting thorough research of the situation and determining the most effective solutions.
Make decisions and take action based on previous experience and good judgment, sometimes revising approach to accommodate unusual situation.
Authorize revenue allowances to remedy problems only after other alternative solutions have been offered.
Comply with attendance standards and be available to work on a regular basis.
Perform any other job-related duties as assigned by Director of Front Office.
Diplomatically handle guest complaints in the absence of the Director of Front Office, including situations that arise when hotel is oversold, irate guests, etc.
Required Skills and Abilities:
Full-Time Management position that requires a flexible schedule and the ability to work day/night shifts, weekends, and holidays. A varied schedule.
Must have the previous experience in hospitality
Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.
Ability to access and accurately input information using a moderately complex computer system.
Ability to observe and detect signs of emergency situations.
Ability to communicate verbally and in writing and prepare complex reports of room availability and revenues generated.
Education and Experience:
High School Diploma plus some college, previous front desk / guest service experience in a supervisory capacity. Reservation knowledge is helpful.
Language Skills:
Excellent service skills including etiquette and ability to work with the public. Knowledge of communications skills, organization skills, ability to deal with diverse clientele, golf knowledge.
Reasoning Ability:
Ability to solve problems and deal with a variety of variables in situations where only limited standardization exists. Ability to provide and interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Other Skills and Abilities:
Ability to communicate and work well with fellow employees and other departments. Maintain a presentable appearance, behavior and manner at all times. Ability to process administrative work. Ability to manage multiple tasks effectively.
Physical Demands:
While performing the duties of this job, the employee is regularly required to stand, sit, walk, bend and use hands to finger, handle or feel objects, tools or controls. The employee is frequently required to talk or listen. The employee frequently is required to use hands to grab, move, lift, or feel objects, and use telephone, computer, and copier machine.
$40k-55k yearly est. Auto-Apply 28d ago
Front Office Manager - Croydon Hotel
South Beach Group Hotels
Office manager job in Miami Beach, FL
Summary/Objective
The Front OfficeManager is responsible for managing and coordinating the activities of employee in guest registration, bell services, concierge services, telephone services and night audit to ensure guest satisfaction and maximizing hotel profitability.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Communicates effectively and genuinely with guests, employees and other departments.
• Maintains a professional image at all times that falls within the hotel and company guidelines for appearance and dress code.
• Demonstrate teamwork by co-operating and assisting employees as needed.
• Manages and oversees their reviews, training, and development of staff to achieve quality service standards.
• Oversees packaging procedures, from receiving to delivering to the guests.
• Oversees and participates in guest registration.
• Motivates staff and establishes a productive environment
• Is knowledgeable of hotel property, amenities, area attractions, and transportation;
• Oversees Night Audit procedures
• Maintains procedures for security of monies, guest security, and emergency procedures;
• Strives to increase the level of guest satisfaction by delivery of an improved product through employee development and quality image.
• Responds quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follows up to ensure guest satisfaction.
• Fulfills Manager on Duty Shifts.
• Perform any other duties assign by his/her manager.
Competencies
• Communication Proficiency.
• Problem Solving/Analysis.
• Project Management.
• Strategic Thinking
Supervisory Responsibility
This role manages and directs staff management in engineering, quality, front office, etc. This role is responsible for the overall direction, coordination, and evaluation of direct reports and for carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws.
2 CC: File
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
This job requires the employee to lift at least 25 pounds infrequently.
Position Type/Expected Hours of Work
This is a full-time position, and hours of work and days vary based on business needs. This includes weekends, holidays, evenings and/or overnight shifts.
Required Education and Experience
• A minimum of (3) years of management experience in a Front Office Environment.
• A minimum of (2) year of hotel experience in a supervisory level.
• Bachelor degree in hospitality management preferred or equivalent relevant management experience.
• Must be able to work independently and exercise good judgment to resolve issues.
• Flexible schedule. Able to work weekends and holidays.
• Excellent communication skills, both written and oral.
AAP/EEO Statement
The hotel is an equal opportunity employer and does not discriminate on the basis of race, color, age, sex, national origin, religion, physical or mental disability, veteran status, or any other basis protected by federal, state, or local law. Employment decisions are based on the principles of equal opportunity and affirmative action; and policies in the employee handbook.
Other Duties
Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice.
No job description for any position can possibly include all duties which may be requested by guests or required by the needs of the hotel. Listed above is a summary of the major responsibilities for this position.
How much does an office manager earn in Deerfield Beach, FL?
The average office manager in Deerfield Beach, FL earns between $28,000 and $64,000 annually. This compares to the national average office manager range of $30,000 to $62,000.
Average office manager salary in Deerfield Beach, FL
$42,000
What are the biggest employers of Office Managers in Deerfield Beach, FL?
The biggest employers of Office Managers in Deerfield Beach, FL are: