Office manager jobs in Deltona, FL

Dental Lake Mary is now hiring a Full Time Dental Office Manager in Lake Mary, Florida! As a Dental Office Manager, come join our community of collaborative, high-quality clinical, business and operations professionals. Joining the practice as Office Manager is a true growth opportunity with the runway to make this your own. Step into a well established practice with a retiring office manager. We are transitioning and investing in modern systems, ai driven tools and workflows that will give the new OM opportunity to elevate this practice and help build something better! This is an ideal role for a revenue focused leader who understands insurance, AR. and thinks like an owner. A true leadership opportunity that can leave a measurable impact on both culture and financial performance. Dental Office Manager Schedule Monday through Friday 7:00am - 4:00pm Lunch 12:00pm - 1:00pm Dental Office Manager Job Summary Within the Star Dental Partners (SDP) affiliated network of dental practices, the Dental Office Manager (OM) is responsible for monitoring and managing the operations of a single location. The OM will focus on executing numerous operational tasks in their dental practice with the goal of enhancing practice level efficiencies and growth in conjunction with the SDP support team and the primary dentist of the practice. The OM works closely with the Regional Director of Operations (RDO) to drive a positive team culture and achieve positive practice results. Full Time Benefits Quarterly Office Manager Bonus Incentive Quaterly Growth Bonus Incentive Monthly Employee Performance Incentive Program 401K Paid Time Off Paid Company Holidays, Bereavement, and Jury Duty Paid Basic Life & AD&D insurance Medical, Dental, and Vision Short Term Disability Employee Referral Bonus Program Pet Insurance Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives Additional Practice Perks Patient-centric community approach Work/life balance Opportunity for career growth Professional development and support with continuing education Strong business and operational teams Employee Assistance Program for all employees and their household Responsibilities • Team leadership, coaching and training • Profit & Loss (P&L) management • Staff and patient scheduling • Time & Attendance (T&A) management • Payroll process management • Accounts Payable (AP) management • Manage insurance claims and other forms of payment • Patient satisfaction and experience • Collaborate on internal and external marketing efforts • Implement policies and procedures • Promote SDP company policies and best practices (published or otherwise communicated) • Management of dental licenses and other related certifications • Maintain current safety procedures and personal protective equipment required to minimize health risks • Other job duties as assigned Qualifications • 3 years of dental office management or equivalent experience required • Proficient in dental performance management software (Denticon Preferred) • Strong understanding of marketing strategies, platforms, tools and metrics • Intermediate experience with Microsoft Office Suite of applications (Excel, Outlook, SharePoint, and Word) • Solid understanding of P&L management, revenue cycle, A/R (budgeting) • Comprehensive understanding ability to enforce current labor laws • Adhere to current regulatory agency guidelines (OSHA, HIPAA, CDC, etc.) Work Environment/Conditions • Ability to maintain a full-time employment schedule approximately 40 hours per week; extended hours may be requested or required • Ability to travel up to 10% • Prolonged sitting and standing as needed • Ability to lift up to 15 lbs. • Exposure to potentially hazardous objects and/or materials • Ability to wear appropriate work attire as needed or required Equal Employment Opportunity Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Purpose: The Office Manager will oversee the general administrative function and activities of the office. Oversees the daily work activities of the office. May handle or assist with discipline and termination of employees in accordance with company policy. Performs or facilitates maintenance of office equipment including cleaning, maintenance, and repairs. Provides clerical support when needed to assist clerical staff with assigned administrative duties such as answering phones, sorting and distributing mail, and preparing documents. Maintains inventory of office supplies; orders new supplies as needed. Organize office operations and procedures Assign and monitor clerical, administrative and secretarial responsibilities and tasks among office staff DAILY- review equipment tracking on board is being done correctly Company reserves the rights to add or change duties at any time Performs other related duties as assigned. Job Qualifications: High school diploma or equivalent Associates degree or higher Minimum of 1-2 years of related experience (preferred) Proven office management, administrative or assistant experience Knowledge of office management responsibilities, systems and procedures Excellent verbal and written communication Excellent time management skills and ability to multitask and prioritize work Judgement and decision making Attention to detail and problem solving skills Strong organizational and planning skills Proficient in Microsoft Word Physical Requirements/ Work Environment: While performing the duties of this job, the employee is regularly required to stand, walk, sit and talk or hear, both in person and by telephone. Requires lifting and carrying of up to 50lb or more. Requires using hands to handle, control or lift objects with a strong grip Key Performance Indicator Employee Quality Control

We are looking for an energetic team player committed to the execution of daily and long-term customer service and business objectives of our company as an Office Associate. Fostering lasting relationships is at the heart of what we do at CertaPro and is influential in laying the foundation for success in our business. Our Office Associate position is a challenging, evolving, and rewarding position with many areas of responsibility, including Marketing, Sales, Production, Finance, Administration, and Human Resources. RESPONSIBILITIES Fulfills marketing duties, such as planning assertive marketing activities, creating content for the website, ensuring social media post are up-to-date, and organizing trade shows Manages sales responsibilities, including creating sales packages, entering leads into the database, updating customer reference lists, and maintaining inventory of all sales materials Helps with production, including collecting and tracking hours worked on job sites, updating production schedules, and creating job jackets for each week's production Manages financials including job costing, paying all bills and invoicing customers, preparing reports (production schedule and ), managing petty cash and office supply budget, and reconciling supplier invoices and expense reports Performs administrative duties, such as maintaining files/data/job jackets, processing incoming/outgoing mail, maintaining a professional office workspace, ordering supplies for the office and others (as required), managing the facilities, answering phones and coordinating messages and tasks, preparing weekly reports/documentation as requested, and organizing company functions Helps with Human Resources, including recruiting painters and maintaining contractor applications, obtaining background checks, ensuring employee files are up-to-date, and ensuring contractors are in compliance with insurance and other requirements Participates in personal development through training/education and attendance at meetings and conferences as needed QUALIFICATIONS Advanced education degree, coursework, or tech school a plus Strong verbal/written skills, to include proof-reading and basic math skills P&L experience Exceptional customer service skills Strong computer and internet skills Experience with QuickBooks preferred Previous experience in sales, marketing, accounting, HR, and/or in an administrative position a plus Outstanding phone skills Quality conscious and detail-oriented Strong communication and interpersonal skills

About the Company: Meneses Law is an accomplished law firm with an outstanding track record of providing immigration services with the highest professional standards to our clients. We work with thousands of clients across the United States on Adjustment of Status, Visas, Petitions, Labor Certifications, Citizenships, Deportations, Waivers, DACA Renewals, and Asylum matters. Our headquarters is based out of Houston, Texas and with the expansion to other major cities, our aim is to assist clients to achieve their objectives as placidly and efficiently as possible while minimizing the legal and regulatory risks. The law firm is built on its reputation of providing exceptional customer service delivery coupled with appropriate and outstanding skills, fast turnaround, and the know-how expert of our legal team. Job Summary: Meneses Law is looking for an Office Manager to assist with daily administrative operations of our firm. The ideal candidate's responsibility is to create a positive, efficient, and productive environment through the oversight of all office administration duties. We are looking for someone to join our team that is dependable and able to thrive in a high-energy, fast-paced environment. The Office Manager will be a team player who plans and executes organizational events, supports the administrative needs of our internal departments, and brings high levels of organizational effectiveness and communication. This person will inspire the team to strive higher than they thought possible and will be a key resource for everyone in the organization. Essential Functions/ Responsibilities: Assist with the day-to-day operation workflow which includes, overseeing the operation department, handle HR manners, supervision, and maintaining office supplies and needs. Guide an interdepartmental team to complete assigned projects on time, specifications, and with accuracy and efficiency. Tracks operations milestones: manages and accounts for unforeseen operation interruptions, then realigns schedules and expectations as needed. Collaborate with Office Manager to assess departmental needs and goals and partner with Operations Director to fill any operational gaps Assist in designing and maintaining clear operational guides to ensure consistency of operations Maintain the strictest level of confidentiality with organizational information. Perform any other tasks or functions deemed necessary to the daily operations of the employer. Required Skills/ Abilities: Must be fluent in both English and Spanish. Excellent verbal and written communication skills. Excellent organizational skills, time management skills, and attention to detail. Proficient with technology and ability to learn our software systems. Strong analytical and problem-solving skills. Ability to motivate groups of people to complete a project in a timely manner. Excellent interpersonal and customer service skills. Strong supervisory and leadership skills. Ability to prioritize tasks to delegate them when appropriate. Ability to act with integrity, professionalism, and confidentiality. Proficient with Microsoft Office Suite and MacOS systems. Self-motivated with excellent interpersonal skills. Friendly and strong commitment to customer service. Ability to work in a fast-paced environment. Able to type 45 WPM or more. Job Types: Full-time Education and Experience: Bachelor's degree in related field (Business, Project Management, etc.), MBA preferred. At least 1-3 years of procedures or operations. Compensation: Meneses Law believes in Work Life Balance. Operation hours are from 9 a.m. to 6 p.m. plus 2 Saturdays a month for certain positions. Being hired by Meneses Law as an Office Manager means that you will have the opportunity to: Earn salary of $60- $65K Learn from top reps through our Training program Be part of a positive culture Earn individual and team incentives Start an incredible career Benefits for Working at Meneses Law: High Associate Salaries Work with state-of-the-art technology Name Recognition & Prestige Immigration Law Firm Sophisticated, Challenging Work Structured Training Programs Meaningful Career Advancement Opportunities Excellent Benefits (Medical (80% ER contribution, Dental (No-Cost to employee), Vision, Life Insurance (Paid), 2 weeks of PTO, and 10 days of paid holidays) Work Life Balance Schedule Birthday and Anniversary rewards

Acuren is seeking an Office Manager for operations in Orlando, FL. Responsible for managing the office, payroll, accounting functions; provides customer service support; performs Human Resources activities; provides administrative support to staff and Division Manager at the location. Responsibilities Enter hours timely and effectively for weekly for payroll. Provide weekly P&L report to Manager (Sales and Expenses). Assist with and ensure compliance with Account Payable procedures. Assist with forecasting reports - Flash report. Act as liaison to HR with regards to employee relations/policy/benefit issues, Assist in the completion of End of Month Closing. Track and retrieve Aged invoices for payment. Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail. Answer and direct incoming phone calls. Provide administrative support Generate region invoicing weekly. Generate end of month accruals and deferrals. Post customer payments. Post revenues by verifying and entering transactions. Update and maintain receivables by totally unpaid invoices. Research and solve payment discrepancies by obtaining and investigating information from sales, specific division, and other departments within the organization. Adjust accounts or ledgers as applicable. Support controller and accounting team with various administrative functions. Follow filing procedures to ensure the divisions compliance. Performs other related duties assigned by Manager. Requirements Minimum 2 to 4 years of management and/or accounting experience Associates degree or higher in Business or related field; desired but not required Proficient with MS Office: Word, Excel, PowerPoint Ability to meet stringent deadlines Self-starter, enthusiastic, and cooperative attitude Ability to maintain focus on multiple projects Demonstrated experience in high volume Accounts Payable, creating, tracking and analyzing Journal Entries. Experience with P&L Statements and P&L Analysis with knowledge and understanding of accrual accounting. Excellent math skills with the ability to create and manipulate Excel spreadsheets. Experience in accounts receivable including invoicing and collections, interpreting contract billing language. Ability to self-direct to accomplish the work of the office. Strong interpersonal, communication, and team-oriented skills. Ability to work in a fast-paced office environment Willingness and ability to work overtime routinely. Strong interpersonal, communication and team-oriented skills Highly detail oriented with exceptional planning and organization skills Strong problem analysis and problem resolution skills Highly adaptable with ability to work in a fast-paced office environment MUST BE ABLE TO PASS A DRUG/ALCOHOL AND BACKGROUND SCREENS. Benefits Competitive Salary Medical, dental, vision, and supplemental insurance 401K Plan Paid Holidays Paid Time Off Working Conditions Working Conditions: Office environment with limited physical effort, continuous mental effort, and frequent complex requests for assistance. Sitting for extended periods of time Company Overview Acuren is a trusted, single source provider of technology-enabled asset protection solutions used to evaluate the structural integrity of critical energy, industrial and public infrastructures. Committed to delivering a Higher Level of Reliability , Acuren provides an unrivaled spectrum of capabilities including inspection, traditional and advanced NDE/NDT, failure analysis, rope access, materials engineering, field engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring services. Our work is critical to the integrity and safety of industrial firms, including petroleum refinery, pipeline, power generation, pulp & paper, mining, pharmaceutical, aerospace and automotive industries. Acuren employs over 4,000 dedicated professionals supporting the mechanical integrity and inspection programs of the world's largest industrial segments. Acuren is a market leader. Our formula for success is straightforward: be capable locally, with certified and well-equipped personnel supported by trained, experienced leaders. Continuing to build on a strong heritage of safety, quality and professionalism, Acuren strives to maintain incident free work environments, pursues advanced technical developments, and supports reliability programs that are valued by clients and employees. #LI-BE1

Our purpose is Better Health . Specializing in primary care for patients 65+ is our passion. What's Your Why? • Are you looking for a career opportunity that will help you grow personally and professionally? • Do you have a passion for helping others achieve Better Health? • Are you ready to join a growing team that shares your mission? Why Join Our Team: At VIPcare, we value you. We see you. Team Members at VIPcare are living their why and building their careers with a reliable team that shares their mission of providing 5-star service that always puts patient care and outcomes first. At VIPcare, it's the little things we do each and every day that set us apart from other primary care practices. Our patients are family, and we want to keep our family healthy. Be part of a team that is transforming healthcare one patient at a time. We take great care of our team so they can take great care of our patients and achieve: Better Care. Better Outcomes. Better Health. Responsibilities Join Our Team! Please review our open positions and apply for the role that sparks your passion and elevates your skills. Position Objective: The Office Manager is an operational and clinical role and is responsible for providing 5 Star Service in assisting physicians in the management of healthcare daily office operations and treatment of geriatric patients following established standards and practices. The incumbent will report to the Regional Manager (or similar role) and will manage a care team of medical assistants and/or receptionists (generally 3-7 members). Responsibilities: Oversee, monitor, and improve clinic performance and other key performance indicators, including HEDIS, admission management, ER utilization, patients not seen, etc. Manage a team of clinic staff, including coordinating payroll, PTO, hour management, and performance of team members Communicate with providers to ensure patient quality of care Assists with scheduling, administrative, and clinical duties for providers (mid-levels and physicians) Lead daily clinic huddles and assign proactive outreach call efforts to other team members Manage office operations and performance to ensure that front-office and back-office care teams operate in an efficient, accurate, and patient-focused manner Provide extraordinary customer service to all internal and external customers (including patients, other team members, and other departments) Ensure new team members are onboarded and receive proper training using Better Health Group policies and procedures Ensure the accuracy of all incoming and outgoing information, including supplies, invoices, referral requests, patient records, and medication management Inform management about current office trends, recommend new policies, or facilitate improvements to current policies and workflows Participate in required team meetings and communicate updates and changes to physicians and staff Ensure team calendar, spreadsheets, and whiteboards are current and accurate Assist providers with obtaining and maintaining credentialing, hospital portal access, state licenses, and professional memberships Ensure compliance with Medicare Advantage Plans, HIPAA, and labor laws and is responsible for reporting any suspected breaches or compliance issues to the appropriate internal contact Additional duties as assigned Position Requirements/ Skills: At least 4 - 5 years of Medical Assisting experience, preferred (dependant on clinic location and team dynamics) Minimum of 1 year of leadership experience CPR Certified preferred Commitment to patient care and confidentiality Strong oral and written communication skills Ability to accurately read and write medical terminology Knowledge of medical coding Knowledge of HIPAA Knowledge and understanding of OSHA and Biohazard guidelines Basic computer skills, including familiarity with electronic medical records Proficient with Google Suite (Drive, Docs, Sheets, Slides) and Microsoft Office (Word, Excel, PowerPoint) for real-time collaboration Preferred Qualifications: Bachelor's Degree in healthcare administration or related field preferred Medical Assistant Certified, preferred Prior medical assisting experience strongly preferred Has clinical working knowledge and the ability to perform clinical duties to include the following: take vital signs, review medications, administer injections, dispense medications, irrigate eyes and ears, dress and bandage the wound and incision, draw blood and assist physician with any/all procedures Physical Requirements: Full range of body motion, including handling and transferring patients, manual and finger dexterity; including eye-hand coordination Requires standing, walking, pushing, bending, kneeling, and reaching at arm's length and overhead in a clinic for prolonged periods of time Requires ability to sit or stand for prolonged periods of time Must be able to lift and move patients and medical equipment as needed Requires ability to lift/carry up to 15 lbs Requires corrected vision and hearing to normal range Ability to sit for extended periods of time Ability to operate a motor vehicle and have own means of transportation Key Attributes/ Skills: Has a contagious and positive work ethic, inspires others, and models the behaviors of core values and guiding principles An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments Is able to work within our Better Health environment by facing tasks and challenges with energy and passion Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals Demonstrated ability to handle data with confidentiality Ability to work cross-functionally with multiple teams; ability to work independently with minimal supervision Excellent organizational, time-management, and multi-tasking skills with strong attention to detail Excellent written and verbal communication skills; must be comfortable communicating with providers, vendors, staff members, and health plans Strong interpersonal and presentation skills Strong critical thinking and problem-solving skills Must be results-oriented with a focus on quality execution and delivery Appreciation of cultural diversity and sensitivity toward target patient populations Compensation & Benefits: We offer a HIGHLY competitive compensation and comprehensive benefits package: Competitive base salary Medical, dental, vision, disability and life 401k, with employer match Paid time off Paid holidays Pay Range USD $50,000.00 - USD $62,500.00 /Yr.

Property Description Elevate your career by joining the vibrant team at Renaissance Orlando Resort and Spa! Located in the heart of the magic, our resort offers an exhilarating work environment just steps away from Disney's world-renowned attractions. We are seeking energetic and passionate individuals to be part of our dynamic team. With modern luxury, exceptional amenities, and a commitment to extraordinary guest experiences, Renaissance Orlando is the perfect place to showcase and develop your hospitality skills. As a team member, you'll be part of a culture that values innovation, excellence, and growth, with ample opportunities for career advancement. Join us in creating unforgettable moments for our guests in a high-energy, fun-filled setting. Apply now to become part of the Renaissance Orlando Resort and Spa family and take your career to new heights! Overview Join our team as a Front Office Manager and make a difference in our guests' experiences! We are seeking a driven and enthusiastic individual to lead our front desk operations, ensuring top-notch customer service and efficient daily operations. As a Front Office Manager, you will have the opportunity to oversee a team of front desk agents and work closely with other departments to create a seamless guest experience. You will manage human resources functions including recruiting, selection, orientation, training, coaching, performance reviews, recognition programs, maintain a skilled and motivated workforce. If you are passionate about hospitality and thrive in a fast-paced environment, we invite you to apply for this exciting opportunity! Qualifications 2+ years of experience in hotel front desk management/supervisory operations or related field Strong leadership and management skills Excellent communication and interpersonal skills Read, write and speak English fluently Proficient in hotel management software and Microsoft Office - Marriott experience preferred Detail-oriented and able to multi-task effectively Customer service oriented and committed to providing exceptional guest experiences Computer experience required. Proficient in Opera PMS, Micros & Microsoft Office Prior cash handling experience necessary Ability to work flexible hours, including weekends and holidays as needed Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Our Premier client is looking for a Front Office Manager for a LUXURY Hotel onsite in Charleston, SC. The person applying to this position MUST have Four or Five Star and/or Four-Five Diamond hotel experience. FORBES CUSTOMER EXPERIENCE (no exceptions). The Front Office Manager is a key leader within the Rooms Division, responsible for ensuring seamless and elevated guest experiences across Guest Services, Front Desk, Concierge, and Rooms Control. This position champions operational excellence, Forbes Five-Star standards, and an inspired service culture reflective of this hotel's legacy and ambition. Reporting to the Director of Front Office, the Front Office Manager leads by example, cultivates top-tier talent, and brings a strategic mindset to daily operations. They serve as ambassadors of the brand - embodying empathy, professionalism, and presence. While no job description can provide a comprehensive list of all duties, the following outlines the major responsibilities for the position. Duties/Responsibilities: Demonstrates proactive ownership of the Front Office operation as a department head. Maintains consistent communication by monitoring and responding to emails and messages in a timely manner. Provides direction and follow-through on matters without reliance on continuous oversight. Balances professional responsibilities with personal well-being, while recognizing the nature of the role requires ongoing engagement beyond scheduled shifts. Represent the property and the management by projecting a positive hotel image through excellent communication, efficient problem solving, and taking responsibility of guest needs. Lead and mentor Front Office team members through daily operations, with a focus on coaching, performance development, and cultivating leadership from within. Spearhead upsells, audits, creation of Standard Operating Procedures based on needs. Ensure execution of Forbes Five-Star service through daily audits, training, and implementation of best practices and SOPs. Partner closely with Housekeeping, Revenue, Spa, Transportation, and other departments to ensure a collaborative, guest-focused operation. Proactively manage daily arrivals, departures, special occasions, and VIP programming. Oversee rooms control and billing accuracy to ensure a seamless guest journey. Represent Director of Front Office/Assistant Director of Front Office in their absence. Ensure brand standards are not only met - but exceeded - at every touchpoint. Required Skills/Abilities: Exceptional communication skills - both verbal and written - with a talent for gracious guest recovery and conflict resolution. Must be proficient in Windows, Word, Excel, PowerPoint. INFOR HMS knowledge is preferred. Education and Experience: A 4-year degree or equivalent in hospitality or related studies. Minimum of 2 years' experience in a luxury or Forbes-rated property with a progressive track record of leadership in Front Office operations. Benefits: Enjoy free meals in our colleagues' café Paid Time Off based on hours worked, up to 16 days in your first year 8 Paid Public Holidays Up to 4.5% Company Match - Retirement Savings Plan after one year of service Medical, Dental, Vision Insurance Flexible Spending Account Health Savings Account Colleague Commuter Benefit Hotel discounts at Spa & Dining Outlets Friends & Family Hotel Room Discounts

MEDICAL OFFICE MANAGER DERMATOLOGY EXPERIENCE MANDATORY We are seeking leaders who are goal-oriented, organized, highly accurate, outgoing, professional, and motivated. Responsible for the organization and coordination of office operations, employees, procedures and resources to facilitate organizational effectiveness and growth. MUST HAVE THE FOLLOWING QUALIFICATIONS HIGHLY COMPETITIVE BENEFITS AND SALARY PACKAGE Knowledge of insurance verification, co-pays, co-insurance, etc. Experience with front office duties such as scheduling, entering demographics into an EHR, scanning, etc. Experience with back office duties such as obtaining patient vitals, injections, phlebotomy, etc. Business Degree or Equivalent Preferred High School Diploma or GED Required. Administrative and Supervisory experience. Knowledge of accounting, data and administrative management practices and procedures. Knowledge of clerical practices and procedures. Knowledge of human resources management practices and procedures Knowledge of business and management principles Computer skills and knowledge of office software Communication skills Judgment and problem solving Decision making Planning and organizing Work and time management Attention to detail and high level of accuracy Delegation of authority and responsibility Information gathering and monitoring Coaching skills Initiative Integrity Adaptability Teamwork and collaboration We offer competitive compensation and an extensive benefits package including paid time off, medical, dental, and vision. Future growth opportunities within the company. To apply submit cover letter and resume

Springhill Suites Lake Nona Orlando is seeking a highly motivated and experienced Front Office Manager who is responsible for overseeing the day-to-day operations of the hotel office team. The Front Office Manager ensures the efficient guest check-in and check-out processes, handles guest inquiries and requests, and provides exceptional customer service. This role requires strong leadership skills, attention to detail, and the ability to handle guest issues effectively. Flexibility to work varying shifts is needed. At CoralTree Hospitality, we're committed to enriching your career and life experiences through unparalleled benefits that support your personal and professional growth. Joining the CoralTree team means gaining access to an exceptional benefits package designed with you in mind. Join us and discover a workplace where your contributions are valued and rewarded every day. Explore Freely: Immerse yourself in our Team Member Travel Program, where you'll enjoy complimentary and discounted stays at CoralTree Hospitality properties, allowing you to explore new destinations effortlessly. Share the Experience: Enjoy UNLIMITED Friends and Family discounted rates, creating unforgettable memories together. Comprehensive Health Coverage: Take charge of your well-being through our pre-tax flexible benefit plan, covering healthcare and dependent care expenses, tailored to your needs. Our comprehensive medical, dental, vision, life, and disability benefits, including pet insurance ensures peace of mind for you, your family, and your furry companions. Build for the Future: Plan for tomorrow with our 401(k) plan, complete with a company match, empowering you to build financial security. Support When You Need It: Navigate life's challenges with confidence through our Employee Assistance Program, providing support when you need it most. Enriched Lifestyle: Enjoy a balanced lifestyle with paid time off and holidays, giving you time to recharge and celebrate with loved ones. Exclusive Discounts: Access team member discounts from top industry brands in travel, entertainment, and retail, including Apple, Live Nation, Samsung, Hertz, Sam's Club and more, making every day a little more extraordinary. Responsibilities Supervise and assist front desk agents in performing their duties, ensuring smooth operations and efficient guest service. Coordinate guest check-in and check-out processes, ensuring accuracy in registration, payment and room assignment procedures. Handle guest inquiries, requests, and complaints, resolving issues promptly and to the guest's satisfaction. Maintain a guest-centric approach, providing exceptional customer service and ensuring guest needs are met. Address guest concerns and complaints professionally, escalating issues as necessary. Monitor guest feedback and reviews, identifying areas for improvement and implementing appropriate measures. Train and mentor front desk agents, ensuring they have the necessary skills and knowledge to perform their role effectively. Provide ongoing coaching and feedback to enhance guest service skills and problem-solving abilities. Communicate effectively with other hotel departments to ensure smooth operations and guest satisfaction. Coordinate with housekeeping to ensure timely room readiness and cleanliness standards. Prepare and maintain front desk reports, including occupancy reports, guest arrival and departure lists, and revenue reports. Finish Assist in managing room inventory and reservations,optimizing room occupancy and revenue. Foster a positive work environment that promotes teamwork, collaboration, and employee engagement. Ensure compliance with all applicable laws, regulations, and hotel policies, including health, safety, and security standards. Implement and monitor quality assurance programs to uphold brand standards and deliver a consistent guest experience. Assist GM to hold regular briefings and meetings with all heads of departments - daily huddles, weekly management meetings, etc. Champion and maintain brand standards. Perform any other duties as assigned. Qualifications High school diploma or equivalent (required); bachelor's degree in Hospitality Management or a related field (preferred) A minimum of three years previous experience in front desk operations or guest services, with supervisory/management experience (required) Excellent customer service and communication skills. Strong problem-solving skills and ability to handle guest issues effectively. Proficient in hotel management systems, property management systems, and relevant software. Detail-oriented with strong organizational and multitasking skills. Ability to work under pressure and adapt to changing situations. Proficient in Microsoft Office and hotel & restaurant software(s) Must have a flexible work schedule. Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality in Lake Nona. This job description in no way states or implies that these are the only duties to be performed for this role. Employees are required to follow other instructions and perform other work-related duties requested by their employer. #LI-onsite #SpringhillSuitesLakeNona

Additional Information: This hotel is owned and operated by an independent franchisee, United Capital Corp. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. Marriott Orlando Downtown is seeking a dynamic and experienced Front Office Manager to lead our front desk team and ensure exceptional guest experiences. The successful candidate will oversee daily operations, maintain high standards of customer service, and collaborate with other departments to create a welcoming and efficient environment for our guests. Responsibilities Manage and supervise front office staff, including hiring, training, and scheduling. Oversee guest check-in and check-out processes, ensuring smooth and efficient service. Address and resolve guest complaints in a professional and timely manner. Maintain accurate records of daily operations and report to senior management. Coordinate with housekeeping, maintenance, and other departments to fulfill guest needs. Monitor and manage inventory of front office supplies and equipment. Implement and uphold hotel policies and procedures related to front office operations. Requirements Proven experience as a Front Office Manager or similar role in the hospitality industry. Excellent leadership and interpersonal skills. Strong problem-solving abilities and attention to detail. Ability to work under pressure and handle difficult situations with professionalism. Proficient with front office software and Microsoft Office Suite. Flexibility to work various shifts, including weekends and holidays. High school diploma or equivalent; a degree in Hotel Management or related field is a plus. Salary, no bonus. 60k - 73k This company is an equal opportunity employer. frnch1

Job Description We're looking for an enthusiastic hotel front office manager with 1 year of prior experience to ensure every guest at our hotel has an exceptional stay with us. You will lead operations at the front desk, act as the first point of contact for guests, and cultivate staff members who will go above and beyond our high customer satisfaction standards. Applicants should be strong leaders who love working with people. If this sounds like you, apply today! Responsibilities: Direct front desk operations and ensure customer service meets our high standards for guest satisfaction Handle the front desk budget and order office supplies as needed Compile occupancy reports and financial information for the general manager Interact with customers both in-person and over the phone, assist with inquiries, and mitigate any guest complaints Supervise current front desk staff and hire and train new staff to make sure they're providing excellent customer service and implementing hotel policies Qualifications: Prior hospitality experience of 1 year is required for this position Bookkeeping skills and experience with MS Office a plus Have superb communication skills, management skills, and multitasking skills Over 2 years of experience in office management in the hospitality industry as a front desk supervisor or similar position Must possess a high school diploma or equivalent certification (GED) Hilton experience preferred About Company Our Walt Disney World Good Neighbor resort offers a free scheduled shuttle to the parks or Disney Springs. Our hotel is built for family-friendly fun with tennis courts, indoor and outdoor pools, basketball, and volleyball courts, putting green, and fire pits.

Job DescriptionBenefits: Bonus based on performance Competitive salary Employee discounts Free uniforms Opportunity for advancement Training & development About Safe Tax Safe Tax, a boutique tax preparation chain founded in Orlando, FL, was built to serve our clients and community with excellence. Our mission is to empower the community, nurture entrepreneurs, and make tax filing stress-free. Were a high-energy, community-driven brand where leadership, accountability, and service excellence come together every season. Position Overview Safe Tax is seeking an experienced, sales-driven leader with high energy and a passion for results to manage one of our corporate offices during tax season. In this role, youll lead a motivated team of tax professionals, oversee daily operations, and ensure an exceptional client experience. This position is ideal for a self-motivated professional who thrives under pressure, values structure, and wants both guaranteed weekly pay and significant earning potential. Compensation Overview Base Pay: $1,000 per week (guaranteed, non-recoupable) through April 31 Incentives: Tiered commissions and bonuses based on performance and results Total Potential: $20K$200K+ for the season, depending on office success Key Responsibilities Leadership & Team Management Lead, train, and motivate a team of tax preparers to achieve performance and compliance goals Foster a professional, results-oriented culture focused on teamwork and accountability Take ownership of office performance, ensuring consistent communication and alignment with HQ Operational Excellence Oversee daily office operations and ensure compliance with company standards and procedures Maintain open communication with HQ and HR regarding staffing, performance, and client issues Review client documentation and reports to ensure accuracy and funding integrity Client Experience Deliver an exceptional client experience that upholds Safe Taxs brand standards Resolve client concerns promptly and professionally while maintaining confidentiality Promote a client-first environment that builds trust and encourages repeat business Performance & Growth Monitor office metrics including client count, funding rates, and average prep fees Provide coaching and feedback to improve individual and team results Recognize and reward top performers while addressing performance gaps proactively Ideal Candidate Profile Proven leadership experience in a fast-paced, high-volume, or sales-driven environment (tax experience a plus) Strong communication, problem-solving, and organizational skills Confident, ambitious, and highly motivated thrives on achieving goals Comfortable using technology platforms (CRMs, reporting tools, communication systems) Reliable, professional, and adaptable under pressure What We Offer Guaranteed Weekly Pay: $1,000/week through April 31 Commission & Bonus Potential: Substantial earnings for top performers Career Growth: Build valuable leadership and business management skills Supportive Team Culture: Work closely with a corporate team dedicated to your success Performance Recognition: Opportunities for advancement and seasonal re-employment Training & Development Prior tax experience is not required. We provide comprehensive training that covers tax preparation from start to finish, client service best practices, and office management essentials. General Managers also receive ongoing, weekly on-the-job coaching throughout the season to ensure success. Schedule Full-time, on-site seasonal position (JanuaryApril 31) requiring flexible availability, including evenings and weekends during peak season. All corporate managers (including new hires) are required to attend Safe Tax's Annual Leadership Training in Orlando, FL from November 10-16, 2025. This training is mandatory, unpaid, and travel accommodations are provided for out-of-town attendees. Why Work With Us At Safe Tax, youll lead with purpose, inspire others to succeed, and directly impact your teams performance and your own earning potential. We provide the structure, training, and tools. You bring the drive, discipline, and results. To learn more about Safe Tax and our company culture, visit us at *********************

Office Manager - Customer Service and Operations As an Office Manager at the Cake Bake Shop, your primary role will be to oversee administrative employees and various customer service tasks. You will play a crucial role in ensuring efficient operations, exceptional customer service, and effective communication with Disney managers. This role will require you to handle customer service calls, reservations, pre-orders, shipping orders, and a variety of administrative responsibilities. Here's a detailed description of your job role: Core Objectives of the Role (this list is not all inclusive) : Overseeing employees: Office Administrators and publish schedules for office team Customer Service: Customer service calls, inquiries, and provide excellent support to ensure a positive experience Reservations: Manage and coordinate reservations efficiently, ensuring availability and accurate booking Pre-orders: Take and process pre-orders from customers, including handling payment transactions Order Fulfillment: Assist with shipping and delivery orders, organize pick-up orders, and ensure accurate delivery Communication: Maintain regular communication with Disney location managers, Warehouse manager, Director of Operations, and Controller addressing any operational concerns and coordinating activities effectively Supply Management: Monitor and replenish office supplies to ensure a well-equipped and organized workspace Partnerships: Work closely with our Accounts Manager regarding partnership deals Availability: Be available to work on weekdays, weekends, accommodating a flexible schedule of 45 hours per week Qualifications: Proficient in Google Workspace applications (e.g., Gmail, Google Docs, Google Sheets) to manage documents, emails, and schedules effectively Maintain a high level of professionalism in all interactions with customers and colleagues, and privacy Demonstrates the ability to solve customer issues and address operational challenges effectively Be a self-starter, able to work independently and take initiative when necessary Experience in maintaining inventory and managing office supplies Pays close attention to detail in order processing, reservations, and maintaining records Possesses strong written and verbal communication skills to interact with customers and internal teams effectively This role is crucial in ensuring smooth office operations, excellent customer service, and efficient communication with the Disney's Boardwalk managers. Your ability to manage a diverse set of tasks and your dedication to maintaining a well-organized office will contribute significantly to the success of the organization.

Ability Rehabilitation believes in placing the well-being of our patients first. We accomplish this by carefully selecting compassionate, dedicated, and team-oriented staff. Our company is therapist owned with over 20 years of qualified therapy experience. Step inside our locations, and you will feel a culture of care, professionalism, and human connection. We serve communities in seven counties, with a total of 23 outpatient clinics, and we are still growing, so join our company and grow with us! Job Description We are seeking a professional and organized Front Office Supervisor to join our team in Sanford, United States. As the Front Office Supervisor, you will play a crucial role in ensuring smooth operations and exceptional customer service. Oversee and coordinate all front office operations, including check-in/check-out procedures, reservations, and guest inquiries Supervise, train, and mentor front desk staff to maintain high standards of customer service Manage daily staff schedules and assignments to ensure optimal coverage and efficiency Handle patient complaints and resolve issues promptly and professionally Collaborate with other departments to ensure seamless patient experiences Implement and enforce organization policies and procedures Assist in developing and implementing strategies to improve patient satisfaction and operational efficiency Ensure compliance Generate and analyze reports on front office performance Qualifications 2-3 years of experience in medical office front office operations, with previous supervisory experience preferred Associate's degree or related field preferred Strong leadership and communication skills Excellent customer service orientation with the ability to handle challenging situations professionally Proficiency in EMR software (s) Demonstrated problem-solving skills and ability to make quick decisions Strong multitasking and time management abilities In-depth knowledge front office operations, procedures, and industry standards Experience in staff training and development Ability to work flexible hours PRN. Additional Information At Ability Rehabilitation, we believe in fostering a rewarding and supportive work environment. We offer: Competitive salary Excellent benefits package including 401k, health, dental, vision, and generous paid time off Multiple opportunities for professional development, specialization, and leadership Employee discount plans Employee Assistance Program (EAP) Investment from a company that wants you to succeed and thrive

Business Office Director REPORTS TO: Executive Director FLSA: Exempt OUR MISSION: We are united in our mission to offer seniors an elevated way of life, where comfort, connection, and joy thrive. POSITION SUMMARY: The Business Office Manager is responsible for overseeing the general administration of the human resource and accounting control systems, functions, and procedures for the property. ESSENTIAL JOB FUNCTIONS: Supports the mission, vision, and goals of the organization, upholding and promoting company culture and vision. Consistently and accurately maintains accurate records of A/R, A/P, payroll, admissions, discharges bank deposits, and census. Organizes, develops, and maintains business office systems in accordance with Community standards. Establishes and maintains an ongoing, positive working relationship with vendors. Supervises and trains staff performing Concierge functions. Performs monthly bill processing of resident's responsible party. Performs routine collection efforts on accounts. Tracks resident account process and supervises collection of data to support claim. Makes timely bank deposits and posts to resident invoices. Posts medical, central, and incontinent supply charges to resident accounts. Reviews and approves accounts payable timely in accordance with established processes. Maintains and audits all financial records and accounts receivable software/records. Supervises timely submission of payroll from time clock. Supervises the paperwork process related to employee hires, changes, and terminations (voluntary and involuntary) in terms of submitting appropriate paperwork and personnel files. Oversee recruiting, maintaining job postings, reviewing applicants on a weekly basis. Managing onboarding and ensuring new hires have completed all Relias trainings prior to moving their departments. Assists with the admission of new residents, discussing financial arrangements with the responsible party, and confirming admissions forms are completed. Verifies current business files are established and maintained on residents and employees. Attends training courses at community and maintains up to date monthly, quarterly, annual training through designated Learning Management System (LMS). Attend all required all staff meetings. Other duties as assigned, and which relate to the success of the community and the care, comfort, and happiness of our residents. Requirements QUALIFICATIONS: Education: Bachelor's Degree from a four-year college or university, or one to three years related experience and/or training; or equivalent combination of education and experience. Two (2) years' experience in long-term care. Licensed Administrator (as required by state). Proven leadership and management skills in a healthcare setting. Excellent decision-making skills regarding finance and budgeting. Must have strong understanding of the English language sufficient to read and write. PHYSICAL DEMANDS: The following physical demands are representative of those that must be met to successfully perform the essential functions of this position: Walk/Stand - must be able to continuously walk and stand. Environment Condition - must be able to perform work both inside and outside. Sit - sit infrequently. Lift - constantly 0-10 pounds, frequently 11 - 50 pounds, occasionally 51 - 100 pounds. Carry - constantly 0-10 pounds, frequently 11 - 50 pounds, occasionally 51 - 100 pounds. Push - constantly 0-10 pounds, frequently 11 - 50 pounds, occasionally 51 - 100 pounds. Climb - must be able to climb stairs on a frequent basis, with the opportunity to utilize the elevator as an alternate resource if available. Bend - must be able to bend at the waist, knees, hips, and spine on a frequent basis; may require frequently manipulating weights of 25 pounds or more. Squat - must be able to squat on a frequent basis to reach below the knee, may require lifting of 50 pounds or less. Twist or rotate - must be able to twist or rotate occasionally at the trunk, hips, knees, and neck, manipulating weights of 25 pounds or more. Reach- must be able to reach on a frequent basis. May occasionally reach overhead, requiring manipulation of weight of 10 pounds or less, and below waist manipulating weight of 25 pounds or more.

Job Description Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience-especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys-saving time, reducing hassle, and ensuring every step feels effortless and efficient. Responsibilities The BSO Supervisor will work in the BSO office at the airport to manage Baggage Service Representatives and ensure they are effectively working with customers to assist them with their delayed, damaged or pilfered baggage. The BSO Supervisor must be empathetic and helpful to customers who have been separated from their belongings and must be resourceful when searching for valuable items or assisting a customer replace his/her damaged items. Bags is the Baggage Service Office provider for a major airline carrier at the MCO International Airport. This commercial airline provides passenger and cargo transportation throughout North America, Central America, South America, the Caribbean, Europe, Asia and Australia. Supervise Baggage Service Representatives Provide First Class Service to guests, clients, and employees Supervise policies and procedures for Priority Parcel Service packages Supervise the Lost & Found/Left on Board items process for the airline at the Baggage Service Office Be knowledgeable of all aspects of the operation and continually ensure that operational goals are being met Provide employee feedback and promote a positive work environment that fosters teamwork Qualifications Airline industry experience preferred BSO experience preferred 2 to 3 years of customer service experience Minimum 2 years management experience Strong verbal and written communication skills Proficient computer skills and attention to detail Ability to work afternoons, evenings, weekends and holidays Appearance Guidelines Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards. For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management. Clean & well-maintained approved uniforms must be worn on shift Additional requirements as specified by management While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus. Salary Range: $17.00 per hour Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. ________________________________________ SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. 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Job Purpose: This position is responsible for building and maintaining a successful practice through communication to the team and managing goals and expectations. The Office Manager generates accountability, authority and responsibility with their team and provides support, communication, and guidance to increase the team's performance. This role may float between offices to provide coverage and may manage an office that is not fully staffed. Duties and Responsibilities: * Hire, train and manage performance of office team members. * Reside as the expert on basic job knowledge such as filing insurance claims, cash management, office software, insurance verification and insurance linkage. * Explain treatment plans and payment options to patients. * Review and train on Accounts Receivables (collection percentage). * Ensure daily deposits are completed on time with accuracy and maintain control of petty cash for the office. * Ensure office is secure at all times as assigned key holder. * Travel between offices as required to provide coverage when other office managers are unavailable or provide coverage in offices without a permanent provider. * Train on and review patient financing/credit (volume number and accuracy) with team. * Train team and ensure effective customer service skills via the telephone and in person. * Train and hold team accountable for building a productive office schedule. * Must meet and manage to minimum monthly performance goals as outlined by Regional Management. * Effective communication ensuring cooperation between the front office and back office (including reading and responding to email, filtering down newsletters, policy updates, correspondence, training, meeting and webinar information and appropriate data). * Respond to both general dentistry and specialty patients and patient complaints in a timely and professional manner. * Train staff or arrange training, as needed. * Assure timeliness and accuracy of paperwork. * Review and approve payroll (accuracy, control overtime) for office. * Oversight of supplies and inventory for the office and assure cost effectiveness. * Retention of staff and patients (turnover number). * Assure safety - workers compensation (reported timely and accurate and investigation post- accident is completed), ensure staff completes annual OSHA Blood borne pathogen training online in company's Learning Portal, assure MSDS sheets for each location are accurate and on site, track, exchange and review office radiation badges. * Complete Monthly Check List (completed and assurance all areas are up to date.) * Provide effective communication and act as liaison between corporate and office staff (changes, procedures, postings, etc.) * All other duties and responsibilities as assigned. Additional Responsibilities: * Positive attitude (motivation, team player). * Appearance (professional, clean, neat, meets company standards). * Knowledge of insurance processes. * Professionalism and leadership.

Job Description Front Office Supervisor The Front Office Supervisor is responsible for ensuring all guests are greeted promptly and with courteous service. The Front Office Supervisor is responsible for training of front desk associates, being proficient in our property management system, address guest complaints or issues, and ensures a smooth and efficient front office operation. Checks guests out of the hotel. Assists with ordering and scheduling. Upgrades guests, as required. Promotes hotel services, amenities and upsells products to the guests. Strives for excellent guest satisfaction and works with their team to ensure guests are taken care of efficiently and with positively outrageous service. The Benefits of Being Part of OUR Family: * Medical, Dental and Vision coverage * Life Insurance * Paid personal time off * Leadership and Management Training Programs * 401K Retirement Plan * A PATH for your future! * Discounted room rates * A FUN PLACE TO WORK * Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs. ESSENTIAL FUNCTIONS • Trains front office staff of the proper check in/ check out procedures per hotel standards. • Ensures outstanding customer service at all times. • Maintains a friendly and professional demeanor at all times. • Handles stressful situations calmly. • Supervises daily shift processes to ensure all team members adhere to standard operating procedures and are friendly and attentive to all guests needs. • Resolves customer issues quickly and efficiently to maintain a high level of guest satisfaction • Builds strong relationships with all associates and departments. • Maintains a high level of communication with all departments and the general manager • Produces front desk schedules • Assists in order of front office supplies and market items • Actively works the desk and completes the registration process by inputting and retrieving information from our property management system. Confirms pertinent information including number of guests and room rate. Codes electronic keys. Non-verbally delivers the room number. Provides friendly service while making sure to hit all required steps of check in and check out per hotel and Marriott standards. • Assists guest with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment. • Greets customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such on outlet hours, special VIP programs, events, etc. • Receives special requests from guests, and responds appropriately or forwards requests to appropriate department or manager for decisions and actions. • Receives special requests from guests, and responds appropriately or forwards requests to appropriate associates for decisions and actions. • Promptly answers the telephone and email inquiries. Inputs messages into the computer and advises other associates of special guest needs. Retrieves messages and communicates the content to the guest. Retrieves mail, packages and facsimiles or other special items for customers as requested. • Empathize and Listen to guest issues, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. • Ensures safety and security at all times. • Works nights and weekends as the MOD SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the Manager based upon the particular requirements of the company. • Attempts to communicate with guest in guest's native language, if applicable. • Remains calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. • Assist with van driving as needed • Operate various office machines SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY • The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. • Ability to read, listen and communicate effectively in English, both verbally and in writing. • Ability to access and accurately input information using a moderately complex computer system. • Standing, bending, stooping, and lifting weights up to and including 20 lbs. may be required. NOTICE: The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times. Upon employment, all associates are required to fully comply with JL Hospitality Management rules and regulations for the safe and efficient operation of hotel facilities. JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.