Office manager jobs in District of Columbia - 111 jobs
Manager, Client Experience
Capshift
Office manager job in Washington, DC
Boston Area or Washington, DC (Hybrid- 3 days a week in office)
Posted 3 days ago
Do you want to enable leading financial and philanthropic institutions to invest more capital into underserved communities and protect the planet?
We are seeking a manager to join our Client team to support and grow into managing impact investment programs across leading private wealth and charitable institutions.
CapShift is a mission-driven growth company working at the intersection of finance and impact. We offer a fast-paced, collaborative environment with a culture of personal development, creative freedom, and the partnership of a dedicated team. Our aim is to help mobilize hundreds of billions of dollars to funds and social enterprises tackling major social and environmental challenges.
Responsibilities
Institutional Account Support
Work with our client leads to design and manage complex institutional relationships with senior leaders across the largest financial advisors, donor-advised fund (DAF) providers, family offices, and foundations
Delight clients through strong relationships and exceptional customer service
Work across CapShift's teams to help financial and philanthropic institutions get the most value out of CapShift's capabilities across research, marketing, operations, portfolio advisory, and technology
Institutionalize client best practices across the CapShift team and strengthen technology-based processes to manage client accounts at scale
Client Engagement
Support our clients' advisors and sales teams to better utilize our tools and services to meet their clients' impact investing and philanthropic objectives - through written collateral, email campaigns, one on one meetings and more - we want you to bring new and creative ideas!
Bring in the voice of the customer to help create and execute on an engagement plan in collaboration with other internal team leaders, while bringing client insights to our Product teams to help us build our roadmap
Establish and monitor metrics of success across client relationships
Opportunity to lead client relationships commensurate with prior experience
Qualifications
3-5 years of relevant work experience
Client service experience required - preferably in a financial services or other professional setting
A desire to learn about wealth management, investment finance, or impact investing
Extremely strong project management skills and an ability to critically review and prioritize projects
Proactive, collaborative, thoughtful, self-motivated, detail-oriented, organized, and able to effectively communicate across multiple business units and stakeholders
Eager to work in a high-growth, flexible startup environment in which employees are expected to take on multiple responsibilities and leadership positions
Exceptional writing, proofreading, Advanced Excel, and PowerPoint skills required
Experience with Salesforce CRM desired
Alignment with CapShift's vision of systems change through mobilizing large amounts of capital into authentic impact investments across the Sustainable Development Goals
How to apply
Please submit your resume and a cover letter detailing why you would be a good fit for the role - including interest, key skills, academic qualifications, previous experience, and any other information you deem relevant - using the form below.
CapShift offers competitive compensation along with an opportunity for employees to receive equity in the company.
Apply Here
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How did you find out about this position? (Please note if you were referred by a CapShift team member).
CapShift is an Equal Opportunity Employer and does not discriminate based on race, ethnicity, gender, religion, sexual orientation, age, physical ability, or involvement in the criminal justice system. We invite individuals with diverse life experiences and non-conventional backgrounds to apply. #J-18808-Ljbffr
$63k-124k yearly est. 4d ago
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Senior Customer Experience Manager
OG Consulting, Inc.
Office manager job in Washington, DC
About OGC
OGC is a boutique research and consulting agency specializing in data-driven strategy, quantitative analytics, market research, and customer experience (CX) program design and optimization. Our clients span industries such as Financial Services, Specialty Retail, Telecommunications, Hospitality, and Software.
Role Overview
We are looking for a Senior Customer Experience Manager to join our CX practice. In this role you will lead and shape customer experience consulting projects across diverse industries. The role is designed for consulting-oriented professionals who thrive in client-facing environments, with a focus on uncovering nuanced client needs and tailoring solutions that create measurable impact.
The position goes beyond delivery management. It requires the ability to listen carefully to corporate clients, identify the intent behind their questions, and translate these into clear strategies, frameworks, and actionable insights. The ideal candidate will combine strong analytical skills with consultative presence, extreme attention to detail, and an uncompromising leadership style, serving as a trusted advisor who can connect data to client objectives, tell the story behind the data, and drive change within large organizations.
Key Responsibilities
Act as a trusted advisor to enterprise clients: listen closely, interpret nuanced requests, and design solutions aligned with their objectives.
Lead CX consulting engagements, ensuring insights are actionable and tied to measurable outcomes.
Build and maintain strong client relationships, fostering confidence and identifying opportunities for additional value.
Oversee the development of client-ready deliverables that synthesize findings into compelling stories and practical recommendations.
Lead and guide internal analysis teams, ensuring that results are translated into clear insights, narratives, and recommendations.
Provide strong project leadership, ensuring all details are captured, tracked, and executed with precision; act as the central point of accountability for client engagements.
Set and enforce high standards of quality and rigor with internal analyst teams, ensuring deliverables are accurate, insightful, and client-ready.
Balance being exacting and detail-oriented with fostering team growth, coaching analysts to strengthen their consulting and analytical skills.
Develop and mentor internal talent, creating pathways for team members to take on more responsibility and grow within the organization.
Support proposal development, scoping, and strategic planning for new engagements.
Qualifications
Master's degree (or equivalent experience) in Social Science, Management, Statistics, Computer Science, Engineering, or related field.
5+ years of experience in consulting (ideally involving Customer Experience data), CX strategy, or advisory-oriented client engagements.
Demonstrated experience in building client trust, uncovering nuanced needs, and translating them into tailored solutions.
Strong analytical skills with experience managing teams that support multiple CX/VOC initiatives.
Prior experience working with large, complex organizations.
Familiarity with CX platforms (e.g., Qualtrics, Medallia InMoment), Quantitative analytics tools and packages, and BI / visualization tools (e.g., Tableau, Power BI).
Exceptional written and verbal communication skills, with the ability to distill complex findings into compelling client narratives.
Self-starter with initiative, attention to detail, and ability to adapt to evolving priorities.
Traditional market research experience is beneficial.
#J-18808-Ljbffr
$63k-124k yearly est. 1d ago
Senior Billing Manager
Sr Staffing
Office manager job in Washington, DC
Senior Manager, Legal Billing Operations | HYBRID | LAW FIRM EXPERIENCE REQUIRED
Washington, DC
This role oversees daily billing operations, optimizes processes through data‑driven analysis, and provides leadership, coaching, and development to managerial and billing staff. The ideal candidate is a strategic thinker with strong analytical, communication, and leadership skills.
Key Responsibilities
Lead and manage multiple billing teams, ensuring timely and accurate billing.
Track performance metrics and implement process improvements.
Train, coach, and develop managerial and billing staff.
Resolve billing inquiries and collaborate with attorneys and clients.
Oversee projects, facilitate team meetings, and manage escalations.
Standardize procedures and identify best‑practice enhancements.
Required
Bachelor's degree REQUIRED
8+ years of experience managing complex billing operations in a large law firm (AM Law 200).
At least 2 years of experience managing other managers.
Experience with Aderant and e‑billing platforms.
Advanced Excel and strong analytical skills.
Excellent communication, leadership, and problem‑solving abilities.
Ability to lead diverse teams, coach staff, and ensure consistency in billing procedures.
$74k-115k yearly est. 1d ago
Office Manager
Keller Williams Capital Properties 4.2
Office manager job in Washington, DC
Are you a proactive, detail-obsessed professional who thrives on keeping a fast-paced executive focused, on time, and operating at peak productivity? We're looking for an elite OfficeManager to support our dynamic, high-growth real estate brokerage offices in DC and Montgomery County.
What You'll Do:
Be the lead support on the ground in the office!
Coordinate meetings with organizational stakeholders
Help coordinate, communicate, and execute impactful events and trainings
Leverage social media to tell the stories of success across the organization
Communicate across teams and externally on behalf of the President
Support operations and reporting for listings, contracts, and expense tracking
Who You Are:
Master of calendar management, communication, and follow-through
Strong social media and writing skills
Organized, intuitive, and highly discreet
Tech-savvy with Google Workspace, project management tools, and CRM platforms
Thrive under pressure and love helping visionary leaders stay grounded
Why Join Us?
We're building something special-high growth and deep impact. You'll be at the heart of the action, working alongside leadership and helping shape the next chapter of our brokerage's growth.
$109k-143k yearly est. 3d ago
Office Manager (SAP Security)
V2X
Office manager job in Washington, DC
Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.
V2X's National Security Solutions (NSS) has an immediate opportunity for an OfficeManager/Site Lead with a background in Special Access Program (SAP) security disciplines, facilitation, and administration. The OfficeManager/Site Lead serves as the on-site senior representative responsible for overseeing all contract operations, supervising contractor personnel, and ensuring program requirements are met across multiple locations. This position functions as the hiring manager for site staff, directs day-to-day activities, and acts as the primary liaison with government leadership. The OfficeManager / Site Lead is accountable for workforce management, resource allocation, operational continuity, and compliance with all security and contract requirements.
Responsibilities
+ Responsible for all Team personnel actions to include hiring manager, performance/accountability reviews, compensation, training, leave requests/balances, award recognition, and day-to-day oversight of all program support activities.
+ Oversee daily site operations across three contract locations for approximately 12 personnel, ensuring tasks and projects meet technical, security, schedule, and cost requirements.
+ Serve as the primary point of contact between contractor personnel and government leadership, providing coordination, support, and issue resolution to maintain seamless operations.
+ Act as the SAP Security Subject Matter Expert, supporting the Program Security Manager (PSM), Deputy PSM, and Government SAP Security Officer in all program security actions.
+ Manage resource allocation and authorize contractor support to ensure successful execution of contractual obligations.
+ Supervisory & Hiring Authority responsibilities:
+ Serve as hiring manager for site personnel, responsible for supporting recruiting efforts, interviewing, and selecting qualified staff.
+ Supervise and provide guidance to contractor personnel, ensuring compliance with policies, procedures, and performance standards.
+ Conduct performance management, including setting expectations, providing feedback, and initiating corrective actions when necessary.
+ Approve staffing assignments, reassignments, and resource allocations in support of contract and program requirements.
+ Act as final approver for site-level personnel actions, ensuring alignment with company and contractual requirements.
+ Lead and facilitate regular meetings, including:
+ Bi-weekly coordination sessions with government security leadership to address outstanding issues.
+ Bi-weekly government security staff meetings, providing contractor status updates and announcements.
+ Quarterly contractor team meetings to share updates, gather feedback, and discuss best practices.
+ Ensure business continuity during emergent situations (e.g., facility alarms, power outages) by coordinating after-hours manning and operational coverage as required.
+ Oversee front desk operations and visitor control schedule, ensuring core hours are covered and reassigning staff as necessary to maintain proper support.
Qualifications
+ Education / Certifications:
+ High school diploma (or equivalent)
+ Position requires U.S. citizenship and a final DoD TOP SECRET clearance with most recent investigation (SSBI, SBPR, PPR, T5, T5R) completed within the last 6 years.
+ Experience:
+ Five (5) years' experience in a DoD SAP Security environment (Military, Govt Civilian, or DoD contractor).
+ Three (3) years' experience as a Team Leader in a comparable position.
+ Comprehensive knowledge in all security disciplines at the SAP level.
+ Comprehensive knowledge of Navy, DoD, and IC policies (e.g., DoD 5205.07 Vol 1-4, ICD 704, NISPOM, etc.) regarding Personnel, Physical, and Information Security Standards and Procedures.
+ Demonstrated experience working with Defense Information System for Security (DISS), JADs, and JADE.
+ Skills & Technology Used:
+ Demonstrated experience with MS Office Tools, SharePoint, and Adobe Professional (PDF).
+ Decision making skills that promote working autonomously when managing and executing projects, tasks, and work assignments.
+ Excellent organizational skills with the ability to manage multiple concurrent deadlines.
+ Excellent written and verbal communication skills and attention to detail.
+ What We Bring
+ At V2X we strive to be market competitive in our total reward offerings.
+ The successful candidate's starting pay will be based on, but not limited to, their job-related skills, experience, qualifications, work location, and market conditions.
+ Please speak with a recruiter for additional information.
+ Employee benefits include the following:
+ Healthcare coverage
+ Life insurance, AD&D, and disability benefits
+ Retirement plan
+ Wellness programs
+ Paid time off, including holidays
+ Learning and Development resources
+ Employee assistance resources
+ The following salary range is intended to display the value of the company's base pay compensation and may be modified at the discretion of the company.
+ USD $130,000- $145,000
+ Pay and benefits are subject to change at any time and may be modified at the discretion of the company, consistent with the terms of any applicable compensation or benefit plans.
At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients
$130k-145k yearly 60d+ ago
Office Manager (Heavy Civil Construction)
Skanska 4.7
Office manager job in Washington, DC
Skanska's values -Be Better Together, Act Ethically and Transparently, Commit to Customer, and Care for Life-are deeply engrained in how we work, which is why our values support and drive our D&I efforts. **Our** Investment (************************************************ **in you:**
+ We believe that Benefits (********************************************************************** should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options (including medical, dental, and vision insurance plans), expert guidance, and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially, and emotionally through the big milestones and in your everyday life. Please visit the compensation and Benefits (********************************************************************** summary on our careers site for more details.
+ As a Skanska community, our values ground us, and our diversity of experience propels us forward. No matter what your career stage, there's a place for you to thrive here and partner with us in shaping how our world lives, moves, and connects.
+ At Skanska, we Care for Life. And we're committed to supporting your whole health and peace of mind through inclusive and personalized total rewards.
+ We're committed to your success by developing you in your role and supporting your career growth
+ Compensation and financial well-being (********************************************************************** - Competitive base salary, excellent bonus program, 401k, & Employee ownership program.
**Come work with us and join a winning team!**
**Salary Low**
USD $73,830.00/Yr.
**Salary High**
USD $90,000.00/Yr.
**Background Check Required**
Skanska is an Equal Employment Opportunity (EEO) Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, disability, age, genetic information, citizenship, protected veteran status, or any other categories protected under applicable federal, state, and local laws.
Skanska Equal Employment Opportunity
Skanska uses knowledge & foresight to shape the way people live, work, and connect. More than 135 years in the making, we're one of the world's largest construction and project development companies. With operations in select markets throughout the Nordics, Europe and the United States, global revenue totaled $15.9 billion in 2024.
Skanska in the U.S. operates 28 offices across the country, with its headquarters in New York City. In 2024, the U.S. construction sector generated $8.2 billion in revenue, and the U.S. development sector's net investments in commercial projects totaled $224 million.
Together with our customers and the collective expertise of our 6,300 teammates in the U.S. and 26,300 globally, we create innovative and sustainable solutions that support healthy living beyond our lifetime.
Skanska's Applicant Privacy Policy for California Residents (******************************************************************************************************************
**Search Firm and Employment Agency Disclaimer**
_Search Firm and Employment Agency Disclaimer Skanska USA Human Resources ("Skanska HR") provides HR services to the Skanska business units within the U.S.A. including Skanska USA Civil Inc., Skanska USA Building Inc., Skanska USA Commercial Development Inc. and Skanska Infrastructure Development Inc. (collectively "Skanska USA"). As such, Skanska HR is the sole authorized representative of Skanska USA to execute any agreements with search firms, employment agencies or any employment vendor ("Vendor"). As a condition precedent to any entitlement for payment, a Vendor shall have both (1) Skanska USA Placement Agreement, and (2) an Engagement Job Order executed by an authorized Skanska HR representative. Absent the properly executed documents, Skanska HR shall have no obligation to make payment to the Vendor. Verbal or written communications from any employee of Skanska USA business units shall not be considered binding obligations. All resumes whether unsolicited or solicited shall be considered property of Skanska HR._
$73.8k-90k yearly 39d ago
Office Manager
K2 Space
Office manager job in Washington, DC
Job Description
K2 is building the largest and highest-power satellites ever flown, unlocking performance levels previously out of reach across every orbit. Backed by $450M from leading investors including Altimeter Capital, Redpoint Ventures, T. Rowe Price, Lightspeed Venture Partners, Alpine Space Ventures, and others - with an additional $500M in signed contracts across commercial and US government customers - we're mass-producing the highest-power satellite platforms ever built for missions from LEO to deep space.
The rise of heavy-lift launch vehicles is shifting the industry from an era of mass constraint to one of mass abundance, and we believe this new era demands a fundamentally different class of spacecraft. Engineered to survive the harshest radiation environments and to fully capitalize on today's and tomorrow's massive rockets, K2 satellites deliver unmatched capability at constellation scale and across multiple orbits.
With multiple launches planned through 2026 and 2027, we're Building Bigger to develop the solar system and become a Kardashev Type II (K2) civilization. If you are a motivated individual who thrives in a fast-paced environment and you're excited about contributing to the success of a groundbreaking Series C space startup, we'd love for you to apply.
The Role
As the OfficeManager for our new Washington, D.C. area satellite office, you will play a key role in setting up operations and supporting our growth. You will handle a wide range of responsibilities, including reception, calendar management for senior leadership, event coordination, and oversight of office operations. The ideal candidate is proactive, organized, and thrives in a collaborative, fast-paced setting. This role is based on-site at our Rosslyn, VA office.
Responsibilities
Maintain and coordinate calendars for key personnel and the office
Provide exceptional customer service to internal and external stakeholders through phone, email, and in-person interactions
Serve as the first point of contact for the office by greeting visitors, managing the front desk, and ensuring a welcoming, professional experience
Provide basic IT and administrative support, including setting up team meetings, coordinating new hire workstation setups, and assisting with routine troubleshooting to ensure smooth daily operations
Manageoffice operations, including managing utilities, vendors, and other company accounts
Monitor and manageoffice supply inventory, ordering replacements as needed
Sort and distribute incoming mail, manage inbound calls, and forward messages promptly
Receive, stock, organize, and maintain accurate inventory of company merchandise and materials
Support the planning and execution of company meetings, events, and team activities
Partner with the corporate operations team to support special projects and initiatives
Qualifications
Associate degree and 5+ years of experience in an office setting, or bachelor's degree and internship experience in an office setting
Nice to Have
Experience as an Office Coordinator, Receptionist, or other administrative function
Ability to effectively prioritize tasks
Experience in event coordination or hospitality
Experience with Microsoft Office Suite
Prior military or national security experience
Additional Requirements
Must be able to work on-site in Washington, D.C. - remote or hybrid work schedules are not considered
Typical schedule is Monday through Friday 8am - 5pm though alternative hours and overtime may be required to support team needs
Compensation and Benefits:
Salary range for this exempt role is $85,000- $120,000 + equity in the company
Salary will be based on several factors including, but not limited to: knowledge and skills, education, and experience level
Comprehensive benefits package including paid time off, medical/dental/vision coverage, life insurance, paid parental leave, and many other perks
If you don't meet 100% of the preferred skills and experience, we encourage you to still apply! Building a spacecraft unlike any other requires a team unlike any other and non-traditional career twists and turns are encouraged!
If you need a reasonable accommodation as part of your application for employment or interviews with us, please let us know.
Export Compliance
As defined in the ITAR, "U.S. Persons" include U.S. citizens, lawful permanent residents (i.e., Green Card holders), and certain protected individuals (e.g., refugees/asylees, American Samoans). Please consult with a knowledgeable advisor if you are unsure whether you are a "U.S. Person."
The person hired for this role will have access to information and items controlled by U.S. export control regulations, including the export control regulations outlined in the International Traffic in Arms Regulation (ITAR). The person hired for this role must therefore either be a "U.S. person" as defined by 22 C.F.R. § 120.15 or otherwise eligible for a federally issued export control license.
Equal Opportunity
K2 Space is an Equal Opportunity Employer; employment with K2 Space is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
$85k-120k yearly 15d ago
Front Office Manager
Viceroy Hotel Group 4.3
Office manager job in Washington, DC
Viceroy Hotels Viceroy Hotels & Resorts inspires travelers with one-of-a-kind authentic lifestyle experiences that bring together provocative design and intuitive service in sought-after locations. A leader in modern luxury, Viceroy's vibe-led hospitality is guided by the brand promise "Remember to Live," an affirmation to create lifelong memories for each guest. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success.
Location
Hotel Zena is a bold new cultural hub celebrating female empowerment through provocative art, design, and exciting and relevant programming. Centrally located to the downtown business district, Dupont and Thomas circles, and the Convention Center - Hotel Zena welcomes those who have passion for being part of a bold new story.
Overview
The Front OfficeManager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.
Responsibilities
* Respond to all guests' requests, problems, complaints and/or accidents presented at the Front Desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction.
* Motivate, coach, counsel and discipline all Guest Services personnel according to Viceroy Hotel Group S.O.P.'s.
* Carry a cell phone at all times.
* Prepare and conduct all Guest Services interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s.
* Develop employee morale and ensure training of Guest Services personnel.
* Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, allowances, etc.
* Attend daily and monthly Rooms Merchandizing meetings.
* Participate in required M.O.D. program as scheduled
* Review Guest Services staff's worked hours for payroll compilation and submit to Accounting on a timely basis
* Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
* Ensure that no-show revenue is maximized through consistent and accurate billing.
* Maintain Viceroy Hotel Group S.O.P.'s regarding Purchase Orders, vouchering of invoices and checkbook accounting.
* Ensure that Wage Progress, Productivity and the Ten Day Forecast are completed on a timely basis according to Viceroy Hotel S.O.P.'s.
* Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
* Work closely with Accounting on follow-up items, i.e., returned checks, rejected credit cards, employee discrepancies, etc.
* Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming.
* Monitor proper operation of the P.B.X. console and ensure that employees maintain Highgate Hotel S.O.P.'s in its use.
* Ensure staff greet and welcome all guests approaching the Front Desk in accordance with Viceroy Hotel Group S.O.P.'s.
* Ensure implementation of all Viceroy Hotel Group policies and house rules. Understand hospitality terms.
* Ensure sign off of all Service Standards by Position for Guest Services staff.
* Assist in preparation of revenue and occupancy forecasting.
* Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
* Must maintain constant communication with Housekeeping, Reservations, Sales and the Credit Manager.
* Coordinate all aspects of the ongoing implementation of the Viceroy Hotel Group philosophy of service.
* Ensure correct and accurate cash handling at the Front Desk.
* Follow and enforce all Viceroy Hotel Group credit policies.
* Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees.
* Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards.
* Establish and maintain key control system.
* Ensure participation within department for monthly Viceroy Hotel team meeting.
* Focus the Guest Services Department on their role in contributing to the Guest Service and audit scores.
* Monitor all V.I.P.'s, special guests and requests.
* Maintain required pars of all front office and stationary supplies.
* Review daily Front Office work and activity reports generated by Night Audit.
* Review Front Office log book and Guest Request log on a daily basis.
Qualifications
* At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience.
* Supervisory experience required.
* The ability to demonstrate exceptional Customer Service Skills.
* Must be proficient in Windows and Microsoft Office.
* Able to work long hours as sometimes required.
* Maintain a warm and friendly demeanor at all times.
* Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
* Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
* Must be able to multitask and prioritize departmental functions to meet deadlines.
* Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
* Attend all hotel required meetings and trainings.
* Participate in M.O.D. coverage as required.
* Maintain regular attendance in compliance with Viceroy Hotel Group Standards, as required by scheduling, which will vary according to the needs of the hotel.
* Maintain high standards of personal appearance and grooming, which include wearing nametags.
* Comply with Viceroy Hotel Group Standards and regulations to encourage safe and efficient hotel operations.
* Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
* Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
* Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
* Must be able to maintain confidentiality of information.
* Perform other duties as requested by management.
$69k-89k yearly est. Auto-Apply 39d ago
Middle Office Manager
Invictus Capital Partners 3.7
Office manager job in Washington, DC
Job DescriptionDescriptionBuild and lead the loan-level middle office function that connects portfolio construction, capital markets, accounting, fund administration, servicing, and our repo/warehouse providers. This team ensures clean loan delivery, accurate cash flows, and smooth execution of securitizations, resecuritizations, SMAs, and whole-loan sales.
Key ResponsibilitiesLoan Settlement, Trade Coordination & Data Integrity
Own daily and weekly processes tied to loan settlement eligibility, including reviewing loan lists, checking compliance/seasoning requirements, and providing clear decisions to accounting.
Coordinate all trade files across securitizations, resecuritizations, re-lever transactions, and whole-loan sales.
Manage reconciliation and tie-outs between Verus, internal systems, servicers, fund admin, and warehouse providers.
Partner with the data team to ensure accurate loan data loads, refreshes, and ongoing data integrity.
Loan Ownership, Servicing & Cash Flow Reconciliation
Oversee investor code changes and servicer updates when loans move between Verus, the funds, third parties, or securitization structures.
Ensure remittance dates, cash movements, and fees are correctly reflected and reconciled.
Support EPD/EPO tracking, monthly repurchase workflows, and confirm wires or adjustments with accounting.
Repo / Warehouse & Funding Support
Oversee daily funding activities, including preparing tapes, trust receipt requests, and coordinating with warehouse counterparties.
Manage key daily and weekly tasks such as location reconciliations, data uploads, servicing updates, and transaction request preparation.
Provide oversight for FICO updates, SEI files, and other ad-hoc warehouse-related requests.
Resecuritization, SMAs & Special Projects
Support loan-level reconciliations for resecuritizations, pool combinations, or calls.
Coordinate SMA activity, ensuring unique structures and restrictions are properly documented and followed.
Step in as the operational owner for new workflows or processes that don't have a clear home.
Controls, Reporting & Process Improvement
Maintain a clean control environment with exception logs, reconciliations, and break resolution tracking.
Produce periodic summaries on breaks, settlements, and operational metrics.
Partner with technology and systems teams on automation, STP opportunities, UAT, and workflow improvements.
Team Leadership
Build, coach, and manage a small team.
Set expectations, oversee workload, and maintain quality standards.
Skills, Knowledge and Expertise
Bachelor's degree in Finance, Accounting, Business, Engineering, or related field (MBA/CPA/CFA a plus).
7+ years in structured finance operations, middle office, securitization, or mortgage/ABS/MBS operations.
Strong understanding of loan cash flows, servicing mechanics, and securitization structures.
Experience with loan-level reconciliation and movement of assets across entities.
Strong analytical skills, attention to detail, and comfort working with large datasets.
Effective communicator with strong stakeholder-coordination skills.
Proficiency in Excel; SQL or scripting a plus.
Comfortable in a fast-paced, evolving environment.
Key Competencies:
Analytical Problem-Solving: Quickly interprets complex loan data, identifies breaks or inconsistencies, and drives accurate resolution with minimal guidance.
Cross-Functional Collaboration: Effectively partners with capital markets, accounting, servicing, data, fund admin, and warehouse providers to ensure seamless execution and shared accountability.
Operational Rigor & Controls: Maintains disciplined workflows, strong documentation, clean reconciliations, and a stable control environment even in fast-moving situations.
Data Accuracy & Integrity: Ensures precision in loan-level data, ownership movements, cash flows, and reporting-recognizing that small errors can have significant downstream impacts.
Team Leadership & Development: Sets clear expectations, coaches a small but impactful team, and establishes a culture of ownership, responsiveness, and continuous improvement.
How This Role Demonstrates Our Values:
Integrity: Maintains strong controls, accurate reporting, and consistent reliability across sensitive workflows.
Collaboration: Works seamlessly with accounting, capital markets, servicing, data, fund administration, and external partners to ensure flawless execution.
Excellence: Drives high standards for data quality, reconciliation, operational precision, and team performance.
Critical Curiosity: Challenges processes, identifies inefficiencies, and explores automation or workflow enhancements for continuous improvement.
Benefits
Invictus medical, dental and vision is covered at 100% for all tiers.
We offer FSA's for healthcare, dependent care, transit and commuter costs.
Safe harbor 401(k) match of 4%; employees need 3-months of service to be eligible to participate. No vesting after that.
$80 per month cell phone reimbursement.
20 Days of PTO accrued at the beginning of the year, 10 company holidays and sick time.
Tuition Reimbursement
$53k-84k yearly est. 8d ago
Front Office Manager
EOS Hospitality
Office manager job in Washington, DC
The Front OfficeManager is responsible for ensuring the operation of the Guest Services in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.
Responsibilities
* Manage direct reports by ensuring Associates understand employment practices, recommending employment decisions and corrective action, supporting performance management, and implementing discipline
* Ensure that Associates are meeting guest needs and appropriately responding to any guest concerns and escalating as appropriate ;
* Create a best-in-class guest experience by engaging with guests, providing friendly courteous service, anticipating guest needs, increasing guest loyalty, and maintaining relationships;
* Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner ;
* Ensure financial goals of the department and the hotel are being met by managing labor costs; controlling expenses for supplies and equipment, and determining revenue-driving initiatives;
* Perform or assist with cleaning duties as necessary ensuring the hotel is achieving Cleanliness Assured Standards ;
* Evaluate and recommend revenue driving initiatives and monitor revenue performance ;
* Recommend and implement approved changes that could improve service and increase operational efficiency ;
* Ability to serve as Manager on Duty;
* Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives;
* Must be able to maintain confidentiality of information;
* Perform other duties as requested by management, and
* Any and all other work as required to complete the primary purpose of the position.
Job Requirements and Qualifications
* At least 3 years of progressive experience in a hotel or a related field; or a 2-year college degree and 1 or more years of related experience; or a 4-year college degree and at least 1 year of related experience.
* Supervisory experience required.
* The ability to demonstrate exceptional Customer Service Skills.
* Must be proficient in Windows and Microsoft Office.
* Able to work long hours as sometimes required.
* Maintain a warm and friendly demeanor at all times.
* Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
* Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
* Must be able to multitask and prioritize departmental functions to meet deadlines.
* Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
* Attend all hotel required meetings and trainings.
* Advanced computer knowledge, including the Microsoft Suite of Word, Excel, PowerPoint Outlook, and Teams
* Knowledge of OnQ systems preferred
Our culture fosters shared accountability, humility and kindness, creative problem solving, we strive to provide exceptional service, quality, and value to every guest, every time. We are looking to hire the most highly qualified people and provide a competitive benefits package which include:
* Paid Family Leave
* Health Insurance
* Dental Insurance
* Vision Insurance
* Vacation, Sick and Holiday Pay
* Company Basic Life Insurance
* Company paid Accidental Death & Dismemberment
* Company paid Short Term Disability
* Company paid Long term Disability
* 401k Retirement Plan
EOE - minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
We are a drug free workplace. Pre-employment background assessment required.
Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.
$58k-82k yearly est. 17d ago
Front Office Manager - The Hay-Adams
B.F. Saul Company Hospitality Group 3.9
Office manager job in Washington, DC
Steeped in rich history and surrounded by the most iconic institutions of our nation, The Hay-Adams is the downtown Washington, D.C. hotel for discerning guests. Enveloped by views of the White House, St. John's Church, and the scenic Lafayette Park, the 5-star accommodations at The Hay-Adams are the embodiment of refined residence. Marked by Washington, D.C.'s most accommodating amenities and dedicated services, The Hay-Adams is the boutique hotel of choice for the modern luxury traveler. The Hay-Adams offers an exceptional guest experience that goes beyond a good night's sleep.
Manages all aspects of the Front Office, operations, planning, budgeting, staffing and payroll. Provides leadership and support to all members of the Front Office. Implements and enforces the Hay Adams Standards of Excellence in all areas supervised. Essential Duties and Responsibilities 1. The Hay Adams handbook, the department operation manual and hotel policies and procedures are part of this job description. 2. Manage all shifts at the front desk, making sure all employees perform the tasks assigned to them. 3. Maintain a professional, service orientated environment at all times. 4. Implement and manage all standards relating to areas supervised. Monitor activities of all employees in the front office making sure they adhere to the guidelines set in the standards of excellence, employee handbook and hotel policies and procedures, correcting and coaching where needed. 5. Act as manager on duty for the hotel, dealing with complaints, problem solving, disturbances, special requests and any other issues that may arise. 6. Aware of any VIP arrivals, special requests and repeat guests. Check accommodations, making sure any special requests are carried out, greet them on arrival and escort to room if appropriate. 7. Informs all front office staff of daily activities, VIP's arriving etc. 8. Scheduling and Payroll for front office employees. 9. Set Front Office Budget, monitor Profit & Loss and cash handling throughout the year. Complete monthly forecasts and work as part of the Yield Management team to try and maximize revenue for the hotel. 10. Manage operating expenses and control purchasing for the Front Office. 11. Coordinate daily activities with hotel management team on a daily basis. 12. Constantly strive to improve and perfect service in the Front Office, through training, employee evaluations and timely reviews. 13. Hold monthly department meetings, keeping staff informed of activities in the hotel, reinforcing standards and promoting a strong team atmosphere. 14. Must be fully aware and able to re-enforce all fire-life-safety procedures. Remain current in all updates with regards to new procedures and training. Is a member of the hotel's emergency response team. Ensure staff is fully trained in emergency procedures. 15. Assist in ensuring that the Hotel's Green Team remains invigorated and the mission is upheld, communicated and enforced throughout the organization as a member of the Team. 16. Perform any other reasonable duties as required and directed. Qualifications To perform this job successfully an individual must be able to perform each essential duty to a satisfactory standard. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervisory ResponsibilitiesThis position supervises all Front Office Employees, Assistant Front OfficeManagers, Guest Services Representatives, Concierge, Bell Staff, Overnight Manager and Night Front Guest Service Representatives, Door Person and Lobby Ambassador. Education and ExperienceHigh School diploma, general education degree, international equivalent or three to six months experience in a related field required. College degree preferred, previous front desk experience in a luxury property required. Previous supervisory/management experience required. Previous customer service experience required. General computer experience required. Hotel management computer systems experience preferred. Full American drivers license required. Language Skills Must have good knowledge of English, ability to speak clearly read and write. Must be able to listen or read instructions, memos, short correspondences and messages. Must have ability to write memos, correspondences messages and detailed reports. A second language preferred. Mathematical Skills Must have good mathematical skills, ability to add, subtract, divide and multiply six digit numbers with decimals. Ability to work out percentages and discounts. Must be able to produce and explain financial documents, daily reports, P&L accounts and budgets. Reasoning AbilityAbility to carry out detailed, involved instructions both written and oral, using common sense understanding required. Ability to deal with problems in a calm professional manner required. Ability to multitask handling many different issues at one time, prioritizing the issues and taking care of them. Physical Ability Ability to stand in a confined environment for long periods of time is required. Ability to use a computer screen for long periods required. Ability to spend long hours moving around , walking, sitting, standing and crouching while performing other duties. Must be able to work well under pressure and in emergency situations. Ability to occasionally lift bags up to 50lbs.The Hay-Adams is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.
Equal Opportunity Employer/Veterans/Disabled
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$63k-85k yearly est. 19d ago
Office Manager
Jctm
Office manager job in Washington, DC
The Challenge:
What if your organizational, communication, and executive coordination skills could directly support national defense missions? JCTM is seeking skilled and motivated OfficeManagers to provide critical administrative and operational support to key leadership at both the Strategic Systems Programs Headquarters (SPHQ) in Washington, DC and the Naval Ordnance Test Unit (NOTU) in Cape Canaveral, FL. In this role, you will manage high-level schedules, orchestrate secure meetings, prepare mission-critical correspondence, and ensure seamless office operations that enable strategic alignment and decision-making across technical and administrative divisions.
Build Your Career:
At JCTM, we value knowledge, experience, integrity, and commitment. Joining our team means becoming part of an organization that empowers individuals, prioritizes ethical practices, and fosters a culture of collaboration and growth.
Challenging Projects:
As an OfficeManager with JCTM, you will support multiple branches within SPHQ and NOTU by facilitating operational workflows, preparing Executive Core Qualifications (ECQs), and coordinating mission-focused tasks. You will be instrumental in enabling executive decision-making by managing correspondence, records, security access, and classified meetings with precision and confidentiality.
Key Responsibilities:
Provide full-spectrum administrative and records management support in compliance with Navy and SSP documentation protocols.
Make travel arrangements via the Defense Travel System (DTS), and complete associated Navy-mandated training (SMARTS, SEAS).
Maintain branch records and file documentation in accordance with SECNAV directives.
Organize, schedule, and coordinate secure meetings, conferences, and VTCs, including developing agendas and tracking action items.
Manage appointment calendars, prioritize executive schedules, and adjust as mission requirements evolve.
Compose and edit technical correspondence, reports, and presentations from multiple data sources.
Support cybersecurity and information assurance compliance by coordinating with security protocols, including processing visit requests in DISS.
Perform security escort duties where a Final Security Clearance is held.
Assist with procurement of office supplies, maintenance of rosters, and day-to-day logistical needs.
Promote cross-branch alignment by sharing information and reinforcing organizational cohesion.
Serve as a key point of contact for resolving office challenges, providing independent judgment and decision-making.
State-of-the-Art Technology:
Expand your expertise working with enterprise government systems such as DTS, DISS, SMARTS, SEAS, and more. Leverage these tools to enhance efficiency and ensure compliance with security and administrative protocols.
New Skills:
This role offers opportunities to engage with high-level government operations, develop ECQs aligned with OPM guidelines, and gain experience in executive-level correspondence and secure information handling.
Room to Grow:
You will have opportunities to expand your administrative leadership, take on cross-functional responsibilities, and contribute to JCTM's mission of supporting critical national defense operations. This position is ideal for candidates eager to make a measurable impact through precision, reliability, and initiative.
You Have
Active Secret Security Clearance.
Associate's Degree (Bachelor's preferred) or equivalent experience.
4+ years of administrative experience.
Prior experience supporting executive personnel.
Strong skills in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint).
Experience with Defense Travel System (DTS) and Navy Correspondence Manual.
Ability to work under strict deadlines with independent judgment and initiative.
Nice to Haves
Knowledge of Navy and DoD policies, records management, and government correspondence.
Prior work with Strategic Systems Programs (SSP) or similar DoD agencies.
Clearance
Applicants selected will be subject to a security investigation and must meet eligibility requirements for access to classified information. A Secret Clearance is required.
Equal Opportunity Employer Statement
JCTM is an Equal Opportunity Employer that values diversity, inclusion, and professional growth. We empower our employees to drive positive change while supporting the safety and security of our nation.
$47k-74k yearly est. Auto-Apply 11d ago
Office Manager
JCTM
Office manager job in Washington, DC
Job Description
The Challenge:
What if your organizational, communication, and executive coordination skills could directly support national defense missions? JCTM is seeking skilled and motivated OfficeManagers to provide critical administrative and operational support to key leadership at both the Strategic Systems Programs Headquarters (SPHQ) in Washington, DC and the Naval Ordnance Test Unit (NOTU) in Cape Canaveral, FL. In this role, you will manage high-level schedules, orchestrate secure meetings, prepare mission-critical correspondence, and ensure seamless office operations that enable strategic alignment and decision-making across technical and administrative divisions.
Build Your Career:
At JCTM, we value knowledge, experience, integrity, and commitment. Joining our team means becoming part of an organization that empowers individuals, prioritizes ethical practices, and fosters a culture of collaboration and growth.
Challenging Projects:
As an OfficeManager with JCTM, you will support multiple branches within SPHQ and NOTU by facilitating operational workflows, preparing Executive Core Qualifications (ECQs), and coordinating mission-focused tasks. You will be instrumental in enabling executive decision-making by managing correspondence, records, security access, and classified meetings with precision and confidentiality.
Key Responsibilities:
Provide full-spectrum administrative and records management support in compliance with Navy and SSP documentation protocols.
Make travel arrangements via the Defense Travel System (DTS), and complete associated Navy-mandated training (SMARTS, SEAS).
Maintain branch records and file documentation in accordance with SECNAV directives.
Organize, schedule, and coordinate secure meetings, conferences, and VTCs, including developing agendas and tracking action items.
Manage appointment calendars, prioritize executive schedules, and adjust as mission requirements evolve.
Compose and edit technical correspondence, reports, and presentations from multiple data sources.
Support cybersecurity and information assurance compliance by coordinating with security protocols, including processing visit requests in DISS.
Perform security escort duties where a Final Security Clearance is held.
Assist with procurement of office supplies, maintenance of rosters, and day-to-day logistical needs.
Promote cross-branch alignment by sharing information and reinforcing organizational cohesion.
Serve as a key point of contact for resolving office challenges, providing independent judgment and decision-making.
State-of-the-Art Technology:
Expand your expertise working with enterprise government systems such as DTS, DISS, SMARTS, SEAS, and more. Leverage these tools to enhance efficiency and ensure compliance with security and administrative protocols.
New Skills:
This role offers opportunities to engage with high-level government operations, develop ECQs aligned with OPM guidelines, and gain experience in executive-level correspondence and secure information handling.
Room to Grow:
You will have opportunities to expand your administrative leadership, take on cross-functional responsibilities, and contribute to JCTM's mission of supporting critical national defense operations. This position is ideal for candidates eager to make a measurable impact through precision, reliability, and initiative.
You Have
Active Secret Security Clearance.
Associate's Degree (Bachelor's preferred) or equivalent experience.
4+ years of administrative experience.
Prior experience supporting executive personnel.
Strong skills in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint).
Experience with Defense Travel System (DTS) and Navy Correspondence Manual.
Ability to work under strict deadlines with independent judgment and initiative.
Nice to Haves
Knowledge of Navy and DoD policies, records management, and government correspondence.
Prior work with Strategic Systems Programs (SSP) or similar DoD agencies.
Clearance
Applicants selected will be subject to a security investigation and must meet eligibility requirements for access to classified information. A Secret Clearance is required.
Equal Opportunity Employer Statement
JCTM is an Equal Opportunity Employer that values diversity, inclusion, and professional growth. We empower our employees to drive positive change while supporting the safety and security of our nation.
$47k-74k yearly est. 11d ago
Office Manager
Partnered Staffing
Office manager job in Washington, DC
At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.
Job Description
The officemanager performs a full range of administrative support duties of a confidential and challenging nature.
Facilitates work flow through a manager's office using organizational knowledge to determine how to handle incoming requests and assignments, including work going to and from other managers.
Typically reports to an executive or head of a major function; may perform a variety of duties commensurate with this level (i.e. develop and maintain intranet web sites, assist with administration and negotiation of car programs, submitting financial reports, assist with system and procedures definition, administers payroll).
May receive project work consistent with the skills and skill level found in the jobs other work.
Duties and Responsibilities
Researches, resolves, and responds to general and semi-complex customer concerns; escalates complex questions for resolution.
Retrieves records or data and distributes information as appropriate in order to provide timely and accurate information to department members or external customers.
Gathers and summarizes data from various sources in order to complete reports and special projects.
Performs analysis of complex nature on information received, and researches or resolves issues following prescribed procedures.
Conveys supervisor's instructions and requirements to others, and exchanges information with senior managers on the supervisor's behalf.
Updates and maintains databases, systems applications or files to ensure accurate and current information is available for use by others.
Schedules meetings, coordinates travel arrangements, and maintains appointment calendars on behalf of department managers or supervisors; may coordinate meeting amenities (i.e. refreshments, etc.).
Drafts and types letters and memoranda and prepares documents for distribution.
Maintains and updates established web sites with the assistance of basic web publishing software applications.
Qualifications
1. Minimum 3 years' experience as an officemanager
2. Proficient in Microsoft Outlook, Word, Excel
3. Strong communication, planning, time management and people/teamwork skills
Additional Information
Instructions :
Please call
641-424-3614
for more information on how to apply!
Why Kelly?
As a Kelly Services candidate you will have access to numerous perks, including:
Exposure to a variety of career opportunities as a result of our expansive network of client companies
Career guides, information and tools to help you successfully position yourself throughout every stage of your career
Access to more than 3,000 online training courses through our Kelly Learning Center
Group-rate insurance options available immediately upon hire*
Weekly pay and service bonus plans
$47k-74k yearly est. 10h ago
Front Office Manager
EOS 4.1
Office manager job in Washington, DC
The Front OfficeManager is responsible for ensuring the operation of the Guest Services in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.
Responsibilities
Manage direct reports by ensuring Associates understand employment practices, recommending employment decisions and corrective action, supporting performance management, and implementing discipline
Ensure that Associates are meeting guest needs and appropriately responding to any guest concerns and escalating as appropriate ;
Create a best-in-class guest experience by engaging with guests, providing friendly courteous service, anticipating guest needs, increasing guest loyalty, and maintaining relationships;
Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner ;
Ensure financial goals of the department and the hotel are being met by managing labor costs; controlling expenses for supplies and equipment, and determining revenue-driving initiatives;
Perform or assist with cleaning duties as necessary ensuring the hotel is achieving Cleanliness Assured Standards ;
Evaluate and recommend revenue driving initiatives and monitor revenue performance ;
Recommend and implement approved changes that could improve service and increase operational efficiency ;
Ability to serve as Manager on Duty;
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives;
Must be able to maintain confidentiality of information;
Perform other duties as requested by management, and
Any and all other work as required to complete the primary purpose of the position.
Job Requirements and Qualifications
At least 3 years of progressive experience in a hotel or a related field; or a 2-year college degree and 1 or more years of related experience; or a 4-year college degree and at least 1 year of related experience.
Supervisory experience required.
The ability to demonstrate exceptional Customer Service Skills.
Must be proficient in Windows and Microsoft Office.
Able to work long hours as sometimes required.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Advanced computer knowledge, including the Microsoft Suite of Word, Excel, PowerPoint Outlook, and Teams
Knowledge of OnQ systems preferred
Our culture fosters shared accountability, humility and kindness, creative problem solving, we strive to provide exceptional service, quality, and value to every guest, every time. We are looking to hire the most highly qualified people and provide a competitive benefits package which include:
Paid Family Leave
Health Insurance
Dental Insurance
Vision Insurance
Vacation, Sick and Holiday Pay
Company Basic Life Insurance
Company paid Accidental Death & Dismemberment
Company paid Short Term Disability
Company paid Long term Disability
401k Retirement Plan
EOE - minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
We are a drug free workplace. Pre-employment background assessment required.
Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.
$58k-79k yearly est. 18d ago
Front Office Manager
Sofitel 3.8
Office manager job in Washington, DC
"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit **************************
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Emerging as a pioneering French luxury hospitality brand in 1964, Sofitel brings French zest and inspires heartfelt encounters to the most sought-after destinations worldwide. Seamlessly melding local culture with the French zest for life through remarkable savoir-faire and generous service, Sofitel is for free-minded travelers and arts and culture afficionados who have an appreciation for a refined and understated sense of modern luxury.
With over 115 Sofitel and Sofitel Legend hotels in more than 45 countries, our reach is truly global, making the sky the limit for growth opportunities. As our portfolio expands each year, there are ample opportunities to be involved in both our existing properties, and our future openings.
Rate of Pay: $ 68,000.00 - $ 78,000.00 per annum
Job Description
What you will be doing:
Reporting to the Rooms Operations Manager, responsibilities and essential job functions include but are not limited to the following:
Assist the Rooms Operations Manager in all aspects of the department and ensure service standards are followed
Provides support for Reception, Operator Service, Concierge and Guest Services in the daily operational duties for these areas
Consistently offer professional, friendly and engaging service
Ensure proper staffing and scheduling of all Front Office Ambassadors and Assistant Front OfficeManagers in accordance to productivity guidelines
Assist with bi-weekly payroll
Participate and lead the hotel upgrade program
Communicate through pre-shift logs, emails and departmental meetings all pertinent information for the respective shift and areas of operation
Train Front Office Ambassadors and Assistant Front OfficeManagers in all front office aspects
Assist guests regarding hotel facilities in an informative and helpful way
Assist and follow up with any guest inconvenience
Review processes and procedures, looking for area of opportunity and putting in place improvement plan
Work with Rooms Operations Manager on action plan to increase employee engagement
Follow departmental policies, procedures and service standards
Follow all safety policies
Other duties as assigned
Qualifications
Your experience and skills include:
Previous leadership experience in a similar role required
A minimum of two year's Front Officemanagement system required
Highly responsible and reliable
University/College degree in a related discipline preferred
Ability to work well under pressure in a fast-paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Additional Information
Physical Aspects of the Position (include but not limited to):
Constant standing and walking throughout shift
Frequent lifting and carrying up to 50 lbs
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs, ramps
Additional Information
Your team and working environment:
Opportunity to work with a diverse group, representative of over 20 countries worldwide
Experienced group of individuals to train and hone innate skills and abilities
Visa Requirements: Must be legally authorized to work in the U.S.A. Sofitel Washington DC Lafayette Square is unable to assist with work authorization.
$68k-78k yearly 4d ago
truFreeze Business Manager (Washington D.C., DC, US, 20002)
Steris Corporation 4.5
Office manager job in Washington, DC
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. The tru Freeze Area Business Manager is responsible for the successful integration of the tru Freeze product line into the STERIS Procedural GI portfolio. You will work with Sales, Marketing, and Clinical to develop the overall strategy for tru Freeze. You will also work with area Territory Manager's (TM's) and open territories (if applicable) to maximize tru Freeze (TF) sales based developing the TM's product knowledge and driving adoption of the tru Freeze technology in existing and new accounts, and the development and maintenance of Key Opinion Leader (KOL) relationships.
The territory covers NC, SC, DC, VA, MD, Western NY, PA and Eastern, KY. The ideal candidate will in DC or Charlotte.
What will you do as a tru Freeze Area Business Manager
* Consistently meet or exceed area sales targets through strategic planning and execution.
* Direct and support the activities of Field Clinical Specialists (FCS), ensuring alignment with business objectives.
* Partner with the Training Manager to create and refine training materials for the STERIS Procedural GI sales team.
* Work with Product Managers to shape product strategy and assist in the development of impactful marketing materials.
* Collaborate with the Marcom team to coordinate peer-to-peer virtual events and live conference engagements.
* Maintain and analyze the area Opportunity Report to identify and track future business potential.
* Travel within the assigned area to support open territories and collaborate with FCS to ensure consistent coverage.
* Assist in onboarding and training new Territory Manager's through coaching and field travel.
* Build and nurture relationships with key decision-makers and physician Key Opinion Leaders (KOLs).
* Guide Territory Managers in completing opportunity profiles prior to capital evaluation or placement requests.
* Conduct or support in-service training for key accounts and provide physician procedure training as needed.
* Minimize time from physician training to active use of tru Freeze technology.
* Represent tru Freeze at regional trade shows and industry events.
The Experience, Skills, and Abilities Needed
Required
* Bachelor's degree
* 5 years of medical device sales experience
* Ability to travel overnight up to 50%
* Ability to work in multiple procedural areas within the hospital
* Ability to build effective relationships with a wide range of people
Preferred
* 5 years of medical device sales experience in GI Endoscopy or Pulmonary
* Strong understanding of the tru Freeze technology and sales process
* Ability to communicate, present, and influence effectively at all Customers levels
* Experience in creating monthly, quarterly, and annual sales plans
* Ability to work with multiple departments within STERIS Procedural GI
What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.
Here is just a brief overview of what we offer:
* Base Salary + Incentive Compensation Program
* Vehicle Reimbursement Plan (includes monthly stipend + mileage reimbursement)
* Cell Phone Stipend
* Robust Sales Training Program
* Flexible Time Off + 9 Corporate Holidays Per Year
* Excellent Healthcare, Dental, and Vision Benefits
* Healthcare and Dependent Flexible Spending Accounts
* Long/Short Term Disability Coverage
* 401(k) with a Company Match
* Parental Leave
* Tuition Reimbursement Program
* Additional Add-On Benefits/Discounts
#LI-BS1
Pay rate for this opportunity is $110,000. This position is incentive plan eligible, at target earnings of $230,000, depending on performance.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
Open until position is filled.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
$110k-230k yearly 4d ago
Front Office Supervisor - Melrose Hotel DC
Huntremotely
Office manager job in Washington, DC
What you will be doing
Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators.
Have complete understanding of Front Office staff's roles and duties and be able to perform duties at any given time.
Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often.
Accurately check AM and PM discrepancy reports.
Communicate with Housekeeping and Engineering Departments regarding guest rooms, requests and maintenance requests/needs. Efficiently process guest requests to the appropriate departments
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel, answering questions, and assisting guests with needs.
Hourly rate: $25/hour
$25 hourly 1d ago
Support Services Spec
Medstar Research Institute
Office manager job in Washington, DC
About the Job Performs a variety of tasks for the departments within support services including but not limited to transporting patients and items delivering linen food equipment and medical supplies receiving medical supplies and/or equipment patient room cleaning trash and soiled linen pick-up assisting in maintaining all areas of the Food Service department in a sanitary condition including heavy cleaning and washing dishes pots and pans. The Support Service Specialist may work in any of the following departments: Central Patient Transport Clinical Equipment Support Environmental Services Food and Nutrition Services Supply Chain and/or Linen Distribution.
Primary Duties and Responsibilities
* Performs a number of tasks within Support Services including but not limited to: the duties of the following job titles of Material Handler Receiving & Shipping Specialist Food Service Worker I/II Central Transport Assistant Environmental Services Aide Hospitality Assistant Waste Technician Linen Distribution Assistant Equipment Ortho Technician.
* Completes other duties and special projects as assigned by the Support Services Staffing Manager/Float Pool Manager or designee.
Minimal Qualifications
Education
* High School Diploma or GED required
* Minimum of 3 years of directly relevant job-related experience may be substituted for the educational requirement.
Experience
* 6 to 12 months experience required
Licenses and Certifications
* DL NUMBER - Driver License Valid and in State (DRLIC) may be needed for specific job functions
Knowledge Skills and Abilities
* Ability to read write and perform basic addition and subtraction
* Ability to comply with basic oral and written instructions
This position has a hiring range of
USD $19.36 - USD $28.77 /Hr.
General Summary of Position
Performs a variety of tasks for the departments within support services including but not limited to transporting patients and items delivering linen food equipment and medical supplies receiving medical supplies and/or equipment patient room cleaning trash and soiled linen pick-up assisting in maintaining all areas of the Food Service department in a sanitary condition including heavy cleaning and washing dishes pots and pans. The Support Service Specialist may work in any of the following departments: Central Patient Transport Clinical Equipment Support Environmental Services Food and Nutrition Services Supply Chain and/or Linen Distribution.
Primary Duties and Responsibilities
* Performs a number of tasks within Support Services including but not limited to: the duties of the following job titles of Material Handler Receiving & Shipping Specialist Food Service Worker I/II Central Transport Assistant Environmental Services Aide Hospitality Assistant Waste Technician Linen Distribution Assistant Equipment Ortho Technician.
* Completes other duties and special projects as assigned by the Support Services Staffing Manager/Float Pool Manager or designee.
Minimal Qualifications
Education
* High School Diploma or GED required
* Minimum of 3 years of directly relevant job-related experience may be substituted for the educational requirement.
Experience
* 6 to 12 months experience required
Licenses and Certifications
* DL NUMBER - Driver License Valid and in State (DRLIC) may be needed for specific job functions
Knowledge Skills and Abilities
* Ability to read write and perform basic addition and subtraction
* Ability to comply with basic oral and written instructions
$19.4-28.8 hourly 4d ago
Office Manager
Keller Williams Capital Properties 4.2
Office manager job in Washington, DC
Job Description
Are you a proactive, detail-obsessed professional who thrives on keeping a fast-paced executive focused, on time, and operating at peak productivity? We're looking for an elite OfficeManager to support our dynamic, high-growth real estate brokerage offices in DC and Montgomery County.
What You'll Do:
Be the lead support on the ground in the office!
Coordinate meetings with organizational stakeholders
Help coordinate, communicate, and execute impactful events and trainings
Leverage social media to tell the stories of success across the organization
Communicate across teams and externally on behalf of the President
Support operations and reporting for listings, contracts, and expense tracking
Who You Are:
Master of calendar management, communication, and follow-through
Strong social media and writing skills
Organized, intuitive, and highly discreet
Tech-savvy with Google Workspace, project management tools, and CRM platforms
Thrive under pressure and love helping visionary leaders stay grounded
Why Join Us?
We're building something special-high growth and deep impact. You'll be at the heart of the action, working alongside leadership and helping shape the next chapter of our brokerage's growth.
Compensation:
$60,000 - $70,000 yearly
Responsibilities:
Work with an executive to prepare for meetings and record minutes
Report incoming information like phone calls, messages, memos, and emails to an executive
Ensure basic bookkeeping duties are completed
Other assistant duties as assigned from executives such as pick up orders, and other personal assistant tasks
Serve as the main contact for high-level executive
Qualifications:
At least 2+ years of experience as an executive assistant, or experience performing supportive duties
Experience handling confidential information and adhering to strict deadlines
Must be comfortable using Microsoft Office
Excellent communication skills, time management skills, interpersonal skills, and organizational skills
Must have graduated high school or received an equivalent certificate of completion
About Company
Keller Williams Capital Properties continues its trajectory of growth, breaking multiple records in 2024. To date, we stand out as one of the fastest-growing brokerages, ranking in the Top 20 of all franchises. This year, we set new internal benchmarks for future growth, exceeding $3.15B in total sales volume, serving nearly 7K families, generating over $80MM in revenue, and sharing nearly $1MM in profit back to its agents who contributed to the company's growth.
Through a constantly expanding, diverse, and talented team, we successfully deliver on our commitment to providing outstanding client service while making a purposeful impact on our neighborhoods and deliberate difference within the communities we serve. As we continue our growth, so do our Agent Enterprisers; with 100+ individual agents, teams & groups increasing their business by over 20% year-over-year!