Customer Experience Manager
Office manager job in Washington, DC
At Call Your Mother we believe that great food is made even better with amazing service and having fun together. CYM is a neighborhood bagel shop and deli with locations in the DC area and Denver, CO. We're looking for new team members with positive attitudes and an eagerness to learn who are as excited about good food & GOOD VIBES.
WE'RE HIRING A CUSTOMER EXPERIENCE MANAGER BASED IN WASHINGTON, DC
The Customer Experience (CX) Manager is the heartbeat of how our guests feel after their CYM experience. You'll lead the systems, tools, processes, feedback loops, and team that protect and elevate our guest experience across all shops. This role blends hospitality, operations, service design, communication, and problem-solving - helping us scale without losing the magic that makes CYM, uniquely CYM.
You'll directly interact with guests to solve any issues that may arise, manage our part-time Guest Experience Rep, own our guest feedback program (CER, surveys, sentiment), create new ways to celebrate and collaborate with the Carb Crew, and ensure that every guest touchpoint ladders up to a consistent, joyful, gold-standard experience. This role lives at the intersection of Marketing, Ops, People, and Tech…and helps tie it all together.
The CX Manager reports to the VP of Marketing and oversees part-time customer experience coordinators.
Company Core Values & Expectations:
Vibrant - You are abundantly happy, fun, passionate, playful, and kind
Integrity - You are honest, caring, real, and always strive to do the right thing and take pride in what you do
Belonging - You will work as a team to make people feel welcome
Energy - You are active, proactive, and work hard to make things happen
Seize the Moment - You make the most of every guest opportunity by saying yes and by trying new things, and by being original
As a CYM team member, you'll make an impact by:
Creating extraordinary moments for our team members
Contributing to our business with your ideas and feedback
Supporting and lifting up our communities and neighborhoods
Being yourself and making genuine relationships with team members
Your responsibilities will be:
Own the end-to-end guest feedback ecosystem (emails, tickets, CER, sentiment trends, service recovery).
Translate guest data into actionable weekly, monthly, and quarterly insights and partner with Ops to close gaps.
Build and roll out CX SOPs, playbooks, scripts, and hospitality standards across all shops.
Maintain and manage Tattle dashboards + reporting to track trends and improve visibility for Ops, Leadership, and Carb Crew.
Ensure the CYM voice, tone, and hospitality style come through across all guest-facing communication channels.
Write and refine scripts for guest responses, social DMs, crisis communications, and escalations.
Collaborate with Marketing on shop signage, service messaging, digital ordering clarity, and brand standards.
Lead CX innovation: new tools, technologies, ticketing systems, automations, and proactive service solutions.
Own quarterly deep-dives on service experience opportunities and recommendations.
Collaborate with People and Ops Teams to build recognition programs, competitions, and incentives that celebrate shops delivering top-tier experiences.
Support new shop openings with training, soft-opening planning, and consistent CX readiness.
Manage and support the Guest Experience Rep; coach toward speed, empathy, tone, and resolution excellence.
Work closely with Ops leaders to ensure consistency in training, service recovery, and execution across all regions.
Partner with People and Training teams on training materials, onboarding touchpoints, and celebrations for high-performing teams.
You'll be a great addition to the CYM team if you are:
A hospitality-obsessed human who believes great service is a superpower.
Have 4-6+ years in customer experience, guest relations, or hospitality leadership role - ideally in fast-growing fast/casual restaurant groups or high-touch retail.
A strong communicator with impeccable writing skills and an ear for tone.
Data-literate: comfortable reading trends and turning them into actionable solutions.
Calm under pressure, solution-oriented, and able to navigate escalations with tact and empathy.
A cross-functional collaborator who loves solving messy guest challenges and building structure where it doesn't exist.
Passionate about CYM food, stories, vibrations, and brand ethos.
Adept at working cross-functionally and flexing between execution and big-picture thinking
Comfortable in a fast-moving, startup-style environment.
Physical Requirements:
The physical demands for this position are seeing, hearing, speaking, reaching, occasionally lifting up to 50 pounds, sitting, standing, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation.
You'll love working at CYM because:
Competitive base salary of $80,000/year plus bonus opportunity
Exciting opportunities for growth and development! With CYM's continued expansion, this role offers a strong foundation to grow your leadership skills and take the next step in your career.
Great people, real support, and incredible VIBES. We're focused on a positive, people-first culture where everyone feels they belong and they're supported. You'll find a team that's welcoming, celebrates wins together, and most importantly, keeps things fun every day!
Great benefits (our team agrees!) Health, dental, and vision insurance (for full-time staff averaging 30+ hours/week), 4% employer match 401k, paid vacation, and paid parental leave, Employee Assistance Program, free Call Your Mother staff meals, free fitness and wellness classes, free English/Spanish classes and DuoLingo reimbursement, team building activities, and more.
We provide equal opportunities to everyone who works for us and every applicant. We consider applicants for all positions without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or any other legally protected status. We enthusiastically celebrate the diversity of our team and believe that talent, passion, and experience are the only relevant criteria for considering new team members.
Office Manager
Office manager job in Columbia, MD
Bookmark this Posting Print Preview | Apply for this Job Details Information About Us Howard Community College (HCC) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020.
Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!
Position Title Office Manager FLSA Exempt FT/PT Full Time Hours Per Week 37.5 Work Schedule Monday-Friday Grade 12 Compensation Range $54,531-71,640 Summary
Responsible for supervising full-time and part-time divisional support specialists and providing administrative support to all full-time and part-time faculty and divisional leadership. Serves as the executive administrative assistant to the Dean, providing calendar management, budget management, and event and project management support. Also, serves as a liaison between the divisions, Teaching and Learning Services, and the campus community, including employees and students, to support divisional workflow and information tracking management. Manages and implements current processes while evaluating and collaborating with divisional leads on new procedures and objectives.
Essential Role Responsibilities
Workflow and Information Tracking Management
* Initiates Team Dynamix processes for Division.
* Collaborates with the Teaching and Learning Services areas, Teaching and Learning Operations (TLO), AVPTL Program Manager, and AVPTL Executive Assistant, facilitating communication regarding updates to/changes surrounding scheduling, ad astra, and faculty staffing/additional assignment/contract processes.
* Collaborates with the Academic Programs Support Manager to facilitate communication for divisional events regarding request for participation of the office of the AVPTL, PEVP and OFTP.
* In collaboration with division leadership, develops, maintains/updates, and communicates divisional standard organizational processes.
* In collaboration with Dean and TLO, send out needed office communication to the division faculty at key points in semester.
* Facilitates T&L office move processes with AVPTL Program Manager and other stakeholders.
* Generate reports for department heads/deans from Colleague (ex: faculty workload, schedule, placements) or other.
* Oversee and maintain division specific spaces and/or classrooms/labs utilized by faculty and staff.
* Works with facilities/IT on needed building related issues
* In collaboration with Division Leadership, coordinate division-specific in-person and virtual event planning.
* Oversees the workflow and processing of interdepartmental college forms, requests, and inquiries.
* Oversees the processing of course/section petitions and waivers in Colleague.
* Cross trains and performs tasks, as needed.
Dean Support
* Coordinates logistics for internal and external meetings including sending calendar invitations and scheduling rooms/locations.
* Prepares meeting materials such as agendas, organizes and distributes agendas, takes/edits notes/minutes, and briefings; supports scheduling for the Deans' meetings, and divisional events and trips.
* Manages, collects, and organizes documents requiring Dean's approval (e.g., Promotion, Sabbaticals, MAPs), including managing the dean's electronic signature as needed. Follows up on deadlines and needed approvals.
* Support the monthly creation and distribution of division newsletter by collecting information, sending out notices, etc.
Budget Management
* Support budget development cycle.
* Monitoring and tracking budgets.
* Support grant management as needed.
* Managing approvals, reimbursements, POs, etc. within division and supporting departments.
* Managing closeout processes.
* Communicating about budget processes and issues.
* Oversee and approve division purchasing in collaboration with division leadership, and as needed, departmental purchasing.
* Submits/facilitates reimbursements for Dean
MISCELLANEOUS
* Ability to maintain strict confidentiality and handle sensitive information with discretion.
* Excellent writing skills: the ability to draft and edit high-quality written materials and correspondence.
* Exceptional verbal communication skills: the ability to exercise high diplomacy, collaboration, and problem solving.
* Outstanding interpersonal skills: the ability to interact with diverse internal and external constituents diplomatically; ability to collaborate effectively
* Perform other duties as assigned.
SUPERVISION
* Support Specialists: Full-time and Part-time
Minimum Education Required Associate's degree Experience Required 1 Preferred Experience
Bachelor's Degree preferred, Associate's degree required.
Physical Demand Summary
Busy office environment. Ability to meet constant deadlines and to use analytical and problem-solving skills in a diplomatic and professional manner. Must be willing to work additional hours, especially in times of peak activity.
Supervisory Position? Yes Division Teaching & Learning Services Department Teaching & Learning Services
Posting Detail Information
Posting Number B561P Number of Vacancies 1 Best Consideration Date 11/21/2025 Job Open Date 11/07/2025 Job Close Date Continuous Recruitment? No Job Category Staff Benefits Summary
Howard Community College offers competitive salaries, excellent medical and dental selections, tuition reimbursement and paid leave programs. As a participating member of the Maryland Retirement and Pension System, HCC offers two retirement options: The Pension, which requires a 7% employee contribution and The ORP, a 403(b) with a 7.25% employer contribution only. Employees in positions that do not require a bachelor's degree must participate in The Pension. Employees that possess a bachelor's degree and hold professional positions that require a bachelor's degree may choose to participate in either The Pension or The ORP.
Applicant Instructions
* Pre-employment criminal background investigation is a condition of employment.
HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to HCC policy, only employees living in states contiguous to Maryland are eligible for work at HCC and include Virginia, West Virginia, Washington DC, Pennsylvania. Candidates must live in the commutable area or willing to relocate at their own expense if offered the position because HCC does not offer relocation benefits.
Please complete the entire HCC Employment Application (Candidates will be evaluated on completing the college's application in full).
Quick Link for Internal Postings ********************************************** EEO Statement
Howard Community College (HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status.
HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at ************.
Reference Collection
References
Minimum Requests 3 Maximum Requests 3 Cut-off Date Special Instructions to Reference Provider
Supplemental Questions
Required fields are indicated with an asterisk (*).
* * Do you have an Associate's degree or higher?
* Yes
* No
Documents Needed to Apply
Required Documents
* Resume
* Cover Letter
Optional Documents
Office Manager
Office manager job in White Marsh, MD
Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets challenges with expertise, equipment, and service.
We move water
Location: White Marsh, MD
Job Summary:
Manage, evaluate, and execute the daily administrative functions of the branch with specific attention to driving the branch's effort to invoice our clients for all activity, ensuring our ability to collect money successfully including specific collection efforts (A/R duties), appropriately pay our bills (A/P duties), manage the branch's personnel issues (H/R duties), and coordinate with the administrative personnel at the corporate level to create a seamless transition of information in a timely fashion.
Typical Duties and Responsibilities:
Daily management of all internal paperwork required for the operation of the branch
Ensure employee compliance with timely paperwork flow, facilitate EE compensation, proper inventory and asset management, invoicing, etc.
Data entry as required, scanning and placing all relevant paperwork into the digital job folders, etc.
Obtain credit applications on all new customers and submit to corporate for approval for credit extensions
Ensure that all active projects have properly executed agreements
Invoice our clients in accordance with executed agreements and for work performed, as well as for damages and missing equipment, etc., following the prescribed formats and free of error
Manage the lien/bond process, including timely execution of written notices as required by the job type
Enter vendor bills into the financial software package after verifying that the bill matches the purchase order and packing slip as provided by LOGISTICS, in accordance with written procedure
Collect all credit card receipts, matching them to the statements, and entering into the financial software package
Obtain all of the required personnel paperwork needed for employment, disciplinary actions, attendance, and termination, and ensuring that this paperwork is supplied to corporate H/R in the appropriate manner
Assist with payroll processing and per diem reimbursement and ensure that all labor is assigned to the appropriate work order number
Proper DOT maintenance by ensuring that all employees have the proper license to operate company vehicles, collect driver logs and daily inspections, annual inspections, six-month record keeping, and ultimately report to the Branch Manager any driver non-compliance
Assist corporate in making insurance claims as needed by initiating all claim paperwork and submitting such paperwork to corporate
Essential Functions:
Read, write, evaluate different types of documents
Prepare documents, reports, and required filings in approved formats
Manage multiple projects and resolve conflicting deadlines effectively
Represent the “public face” of the company to visitors and guests
Receive and process incoming phone calls to recipients
Perform basic business functions using computers, telephones, copiers, calculators, business software, and accounting software
Qualifications:
Associate's degree in accounting, Business Administration, or related field preferred
Planning and organizational skills in handling multiple projects
Proficient in MS Office and other required PC software applications
Specific Expectations:
A professional demeanor
Excellent written and verbal communication skills
Planning and organizational skills in handling multiple projects
The ability to work under pressure to meet deadlines
Ability to work flexible schedule to meet job requirements
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Mersino is an Equal Opportunity Employer/Veterans/Disabled
Auto-ApplyMedical Staff Office Manager
Office manager job in Baltimore, MD
We're making Maryland stronger! With roots that go as far back as 1895, the UM Rehab & Ortho Institute continues to be a pioneer in orthopedics and neurological disorders. From bones to brains, our cutting-edge hospital heals even the most serious of injuries, specializing in everything from total joint replacement to spinal cord injuries and neurological condition. In total, our 141-bed facility welcomes over 3,000 patients every year. As the state's largest provider of inpatient rehabilitation services, we offer some of the most advanced therapies for stroke, spinal cord injury, traumatic brain injury, orthopedic and sports injury, among many others.
Job Description
Job Summary
The Manager performs the administrative functions related to medical and resident credentialing. Oversee and supports Medical Staff committees. Under general direction, manages the credentialing process to ensure compliance with hospital policies, regulatory bodies, and TJC.
Primary Responsibilities
Credentialing and Privileging
Oversee all aspects of initial and reappointment credentialing for Medical Staff, AHPs, and residents / fellows.
Ensure that data necessary for credentialing and privileging is requested and collected in a timely manner from applicants and other parties.
Ensures that primary source verification of licensure, training, board certification, DEA, malpractice coverage, prior employment, and the National Provider Data Bank (NPDB) is performed.
Ensures timely file completion and coordinates approval workflows, ensuring presentation to the Credentials Committee, Medical Executive Committee (MEC), and Governing Body.
Maintains privilege delineations consistent with Medical Staff Bylaws and regulatory standards.
Maintains accurate files for all credentialed and privileged Medical Staff and AHPs.
Maintains the electronic credentialing database.
Works in conjunction with University of Maryland Medical System (UMMS) leadership and colleagues from other UMMS member organizations Medical Staff Offices to continuously improve all aspects of the Medical Staff Office, including the use of new technologies and processes to improve operational efficiency and reduce redundancy.
Regulatory Compliance
Ensures full compliance with Medical Staff Bylaws, TJC, CMS, NCQA, and state licensure requirements, including:
Credentialing and privileging audits
FPPE and OPPE completion, in conjunction with the Quality Department
Medical Staff Governance and Administration
Provides administrative support to the Medical Staff President, Officers, Credentials Committee, MEC, and other assigned committees:
Prepare agendas, minutes, and follow-up actions
Track committee approvals and corrective actions
Collaborate with clinical leaders (Division Chiefs) and hospital administration to support effective medical staff governance and provider onboarding.
Coordinate new provider onboarding and orientation, in collaboration with HR and clinical departments.
Leadership and Operational Management
Supervise and mentor Medical Staff Office personnel, ensuring efficient, high-quality workflows and excellent customer service.
Maintain courteous and effective relationships with co-workers and other members of the Hospital staff.
Develop and report performance metrics relate to credentialing timelines, provider onboarding, and regulatory readiness.
Establish and maintain professional, confidential, and collaborative relationships with providers, hospital departments, and external agencies.
Qualifications
Education & Experience - Required
Associates degree or higher from an accredited college in health care administration, business, or related field.
Minimum of 5 years of credentialing/ Medical Staff experience, with at least two years in a hospital or health system setting.
Must have a strong hospital-based credentialing background
Education & Experience - Preferred
Bachelor's degree or higher
Supervisory experience
Certified Professional Medical Services Management (CPMSM) and/ or Certified Provider Credentialing Specialist (CPCS) Certifications.
Knowledge, Skills, & Abilities
Expert knowledge of Medical Staff credentialing, privileging, and governance processes.
Thorough understanding of TJC, CMS, NCQA, and state regulatory requirements.
Proficient in credentialing software systems; experience with MD Staff preferred.
Strong interpersonal, written, and verbal communication skills
Work collaboratively with medical staff and administrative leadership.
Ability to manage confidential and sensitive information in compliance with hospital policy and HIPAA.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Compensation:
Pay Range: $40.60 - $60.93
Other Compensation (if applicable): n/a
Review the 2025-2026 UMMS Benefits Guide
Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at [email protected].
Licensed Insurance Office Manager - State Farm Exp
Office manager job in Elkridge, MD
Job DescriptionSeeking a Licensed Insurance Office Manager with organization skills that is a highly motivated , energetic individual, okay with working solo and/or with limited team members. Manages day to day operation and limited staff as well as produces sales. Property and Casualty experience and license a must.
Compensation & Benefits:-Total Compensation $50,000 to $90,000 based on prior experience and achievements (includes base pay and commissions)-Unlimited commission structure-Bonuses-PTOProfessional Responsibilities:
Contact prospects and current clients to generate interest
Create and facilitate sales presentations to potential and existing clients
Conduct needs based marketing interviews
Establish contacts with external businesses to create professional referral relationships
Accurately prepare forms and applications when required
Maintain timely, consistent follow-up with customers and potential clients
Answer phones and greet clients/walk ins
Complete daily deposits
Manage in office and remote team members
Required Skills:
Excellent people skills
Capable of handling stress
Multitask
Quick learner
Attention to detail
Organized
Capable of working alone or with a small team
This Job Is Ideal for Someone Who Is:
People-oriented -- enjoys interacting with people
Achievement-oriented -- enjoys taking on challenges, even if they might fail
Innovative -- prefers working in unconventional ways or on tasks that require creativity
Job Type: PermanentPay: $50,000.00 - $90,000.00 per year
Office Manager
Office manager job in Bethesda, MD
The Corporate Office Manager is the backbone of our headquarters office, responsible for overseeing daily operations and ensuring a seamless and productive work environment for all employees. This role requires exceptional organizational skills, a proactive approach to problem-solving, and a keen eye for detail. The ideal candidate will be a self-starter who can confidently and successfully balance multiple tasks and projects and is dedicated to providing essential, high-quality support to our team members.
This position is based at our Bethesda, MD headquarters office; the schedule is Monday through Friday from 8:00 am to 5:00 pm EST.
Responsibilities
Office & Supply Management:
Maintain an organized, welcoming, and professional front office environment.
Manage and maintain the office mail/copy rooms, ensure equipment is operational, supplies are replenished, and provide basic troubleshooting as needed.
Oversee the inventory of refreshments for the company cafeteria, ensuring a well-stocked and appealing selection.
Manage relationships with office vendors (e.g., cleaning services, supply vendors, maintenance/equipment contractors).
Make small purchases on a company-held credit card, and complete timely expense reports to reconcile statements on an ongoing basis.
Administrative Support & Coordination:
Provide comprehensive administrative support to employees based at the company's headquarters office, assisting with various requests to enhance productivity.
Act as the primary point of contact for general office inquiries and direct employees to appropriate resources.
Efficiently sort, distribute, and manage all incoming and outgoing company mail and deliveries.
Work in collaboration with the Manager, Administrative Operations, to maintain a company-wide calendar for team meetings and events at HQ and ensure teams are prepared by confirming appropriate meeting space, materials, and any catering needs.
Manage building and office access for individual employees and guests.
Facilities & Maintenance:
Proactively identify, prioritize, and coordinate all maintenance and repair needs throughout the office space, including liaising with building management and external contractors to quickly address and resolve any building/maintenance issues.
Oversee the setup and breakdown of meeting rooms and common areas, ensuring they are presentable and functional for daily use and special events.
Catering & Events:
Plan catered office lunches for both regular team meetings and larger monthly all-staff gatherings (typically 50-60 people), ensuring dietary restrictions are accommodated and quality standards are met.
Assist with the logistical planning and execution of internal company events at HQ or in the local area as requested.
Qualifications
Bachelor's degree + proven experience (at least 2 years) in an Office Manager, Facilities Coordinator, or similar administrative support role, preferably within a fast-paced environment.
Exceptional organizational and time management skills with a strong ability to multitask, pivot, and prioritize effectively.
Proactive and resourceful problem-solver with a strong attention to detail.
Excellent verbal and written communication skills.
Expert in Google Workspace (Gmail, Calendar, Docs, Meet, Drive, Gemini, etc.) and extremely comfortable with general office technology and basic AI tools.
Ability to work independently with minimal supervision and as part of a team.
Customer service-oriented mindset with a friendly and approachable demeanor.
Ability to lift and move packages, office supplies, or small equipment as needed (up to 25 lbs).
The compensation package for this full-time, non-exempt position includes a base hourly range of $26.00 - $31.00. Individual compensation packages are based on job-related skills, experience, qualifications, work location, training, and market conditions. In addition to cash compensation (base salary and, where applicable, incentive or overtime pay), Brivonians enjoy a robust benefits and perks package tailored to their work location. Learn more at ****************************
About Us
Brivo Systems LLC created the cloud-based access control and smart spaces technology category over 20 years ago and remains the global leader serving commercial real estate, multifamily residential, and large distributed enterprises. The company's comprehensive product ecosystem and open API provide businesses with powerful digital tools to increase security automation, elevate employee and tenant experience, and improve the safety of all people and assets in the built environment. Brivo's building access platform is now the digital foundation for the world's largest collection of customer facilities, protecting over 600 million square feet across 60+ countries. Brivo is privately held and headquartered in Bethesda, Maryland, USA. Learn more at **************
Brivo is an Equal Opportunity/Affirmative Action Employer committed to providing an inclusive work environment. If you require reasonable accommodations during the application or interview process, please contact **************.
Auto-ApplyDental Office Manager (Reisterstown)
Office manager job in Baltimore, MD
The Role: Dental Dreams in Reisterstown, MD seeks a motivated Office Manager professional with managerial dental practice experience. This position will focus on achieving operational goals, managing employee relations, and patient relations. The scope of the role is to assist and cover the front desk staff, fulfill the scheduling requirements and provide the necessary support to the Dental Assistants and Dentists.
Who Are We: Dental Dreams is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. More than 94% of Dental Dreams' patients say they recommend us to family and friends.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
We pride ourselves on observing all CDC and industry guidelines. We have also secured the recommended PPE and have protocols to safeguard our patients and staff.
Responsibilities:
Supervise all front and back-office staff; and cover those roles if necessary.
Have a patient-centric disposition and foster a culture of service
Hiring & training of support staff, performance management & annual reviews
Accurately verify dental benefits and check-in/out processes
Assist with presenting and/or explaining treatment plans
Collect payments, co-payments, and deductibles
Overseeing patient scheduling per goals
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Other duties as assigned
Qualifications:
Required:
Managerial and Dental Assistant experience
Possesses a track record for providing outstanding customer service
Must be able to work in a fast-paced, hands-on environment
Preferred:
Dental practice management experience
Bilingual
Knowledge in ADP Workforce, Dentrix, and/or Eaglesoft
KOS Services LLC / Dental Dreams is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
Auto-ApplyOffice Manager (Heavy Civil Construction)
Office manager job in Washington, DC
Skanska's values -Be Better Together, Act Ethically and Transparently, Commit to Customer, and Care for Life-are deeply engrained in how we work, which is why our values support and drive our D&I efforts. **Our** Investment (************************************************ **in you:**
+ We believe that Benefits (********************************************************************** should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options (including medical, dental, and vision insurance plans), expert guidance, and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially, and emotionally through the big milestones and in your everyday life. Please visit the compensation and Benefits (********************************************************************** summary on our careers site for more details.
+ As a Skanska community, our values ground us, and our diversity of experience propels us forward. No matter what your career stage, there's a place for you to thrive here and partner with us in shaping how our world lives, moves, and connects.
+ At Skanska, we Care for Life. And we're committed to supporting your whole health and peace of mind through inclusive and personalized total rewards.
+ We're committed to your success by developing you in your role and supporting your career growth
+ Compensation and financial well-being (********************************************************************** - Competitive base salary, excellent bonus program, 401k, & Employee ownership program.
**Come work with us and join a winning team!**
**Salary Low**
USD $73,830.00/Yr.
**Salary High**
USD $90,000.00/Yr.
**Background Check Required**
Skanska is an Equal Employment Opportunity (EEO) Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, disability, age, genetic information, citizenship, protected veteran status, or any other categories protected under applicable federal, state, and local laws.
Skanska Equal Employment Opportunity
Skanska uses knowledge & foresight to shape the way people live, work, and connect. More than 135 years in the making, we're one of the world's largest construction and project development companies. With operations in select markets throughout the Nordics, Europe and the United States, global revenue totaled $15.9 billion in 2024.
Skanska in the U.S. operates 28 offices across the country, with its headquarters in New York City. In 2024, the U.S. construction sector generated $8.2 billion in revenue, and the U.S. development sector's net investments in commercial projects totaled $224 million.
Together with our customers and the collective expertise of our 6,300 teammates in the U.S. and 26,300 globally, we create innovative and sustainable solutions that support healthy living beyond our lifetime.
Skanska's Applicant Privacy Policy for California Residents (******************************************************************************************************************
**Search Firm and Employment Agency Disclaimer**
_Search Firm and Employment Agency Disclaimer Skanska USA Human Resources ("Skanska HR") provides HR services to the Skanska business units within the U.S.A. including Skanska USA Civil Inc., Skanska USA Building Inc., Skanska USA Commercial Development Inc. and Skanska Infrastructure Development Inc. (collectively "Skanska USA"). As such, Skanska HR is the sole authorized representative of Skanska USA to execute any agreements with search firms, employment agencies or any employment vendor ("Vendor"). As a condition precedent to any entitlement for payment, a Vendor shall have both (1) Skanska USA Placement Agreement, and (2) an Engagement Job Order executed by an authorized Skanska HR representative. Absent the properly executed documents, Skanska HR shall have no obligation to make payment to the Vendor. Verbal or written communications from any employee of Skanska USA business units shall not be considered binding obligations. All resumes whether unsolicited or solicited shall be considered property of Skanska HR._
Office Manager (Law Firm)
Office manager job in North Bethesda, MD
Oversee the day-to-day operations of a busy law office while providing experienced legal administrative support to attorneys and staff. Ensure smooth workflow, compliance with legal procedures, and exceptional client service. This role is fully onsite6 month contract to hire Salary: $36-44/hr depending on experience Responsibilities:
Manage daily office functions including scheduling, reception, supply inventory, and vendor relationships.
Implement and maintain office policies, procedures, and best practices to ensure efficiency and compliance with legal standards.
Supervise support staff, delegate tasks, and coordinate workload to meet critical deadlines.
Draft, proofread, and format legal documents such as pleadings, discovery responses, contracts, and correspondence.
Coordinate court filings (electronic and physical) and track deadlines across multiple jurisdictions.
Maintain and organize client files, case management systems, and docket calendars.
Handle client intake processes, conflict checks, and maintain accurate contact records.
Requirements:
5+ years experience as office manager or legal administrator
Prior law firm experience
$36 - $44 an hour
Auto-ApplyOperations & Administrative Manager
Office manager job in Baltimore, MD
Digital Harbor Foundation is dedicated to fostering learning, creativity, productivity, and community through education with a vision of digital equity for everyone. Driven by our sincere belief that access to opportunity is a basic right, we take bold yet practical actions to support making a better future now. Through a portfolio of projects focused on developing leadership within communities, we support those closest to challenges to take deliberate actions based on a design thinking approach, backed by data analysis, grounded in a practice of collective impact, and driven by a commitment to racial equity.
At Digital Harbor Foundation, the Operations & Administrative Manager is responsible for managing and strengthening the organizational functions of Human Resources and Operations. This role provides strategic and operational oversight, supports organizational compliance, and ensures a high-quality employee experience. The Operations & Administrative Manager reports to the Chief Operating Officer (COO) and is an integral member of the Operations Team.
Education and Experience Requirements
Associates Degree in a related subject desired, Bachelor's preferred.
5+ years of administrative assistance experience, preferably in human resources.
Experience in nonprofits, education or technology is highly valued.
Knowledge, Skills and Abilities
High level of interpersonal and ethical skills to handle highly sensitive and confidential information, situations, and documentation.
Superb verbal and written communication skills with attention to detail in composing and editing materials.
Comfort proactively learning new skills.
Comfort using HR databases and systems.
Ability to collaborate on informal and formal team-based projects.
Forward-thinking, proactive approach to organizational improvement.
Proficient with Google Suite (Sheets, Docs, Slides).
Additional Notes
This position is based in the Baltimore, MD office of Digital Harbor Foundation with opportunities for telework.
Role and Responsibilities
Human Resources Management
Serve as a primary resource for employees regarding HR needs, including employee changes, profile updates, direct deposit confirmation/changes, and general HR inquiries.
Provide guidance to employees and supervisors regarding policies, procedures, and HR best practices.
Recruitment & Hiring Management
Oversee all recruitment activities including developing s and hiring plans, posting positions, managing applicant tracking, screening candidates, and coordinating multi-stage interview processes.
Ensure consistent and equitable hiring practices aligned with organizational values.
Lead new hire onboarding including documentation, reference checks, HR orientation, and coordinated onboarding schedules.
Ensure compliance with USCIS Form I-9 Employment Eligibility Verification requirements.
HR Technical & Functional Administration
Manage first-level technical support for internal HR systems (Paycom, Carefirst, Health Equity, UNUM).
Maintain and regularly update HR documentation including the HR Notion site, employee handbook, policies, processes, and forms.
Human Resources Information System (HRIS) Management
Oversee HRIS data accuracy by entering and auditing information for employees, contractors, interns, and volunteers.
Generate reports and communicate with employees to ensure all required documents are complete and current.
Benefit Administration & Management
Manage enrollment, cancellation, and changes to benefits.
Lead annual open enrollment, including communication, coordination, and supporting employees with elections.
Process enrollment, cancellation, and changes of benefits. Provide support regarding annual open enrollment communication and election process.
Performance Management
Manage mid-year and end-of-year performance evaluation processes.
Assist in researching, evaluating, and recommending performance management platforms to support improved and more streamlined performance review cycles in the future.
Support supervisors with documentation, process adherence, and implementation of any updated performance management tools or systems.
HR Compliance & File Maintenance
Maintain compliant, organized personnel files in Google Drive with appropriate and consistent access permissions.
Support ongoing HR compliance efforts, audits, and documentation reviews.
Upload documents and forms to employees' personnel files.
Operations Management
Coordinate building maintenance needs for the Tech Center in partnership with the City.
Manage receipt, documentation, deposit, and reporting processes for mail and checks received at the Tech Center.
Support organizational operational processes, workflows, and documentation improvements.
Ad-Hoc, Incidental Tasks, Projects, or Reports
Support special projects, reporting initiatives, and process improvements as assigned.
Complete incidental tasks that contribute to the smooth functioning of the Operations Team.
Draft general organizational correspondence and follow up on administrative matters.
Create agendas and participate in meetings, as necessary.
Other Duties
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or new ones may be assigned, with or without notice.
Compensation
Compensation for this full-time position is $65,000 - $70,000 annually, commensurate with experience.
Digital Harbor provides a best-in-class comprehensive set of benefits to support the team. All regular, full-time employees are eligible for to receive:
Health Benefits & Insurance
Carefirst Blue Cross Blue Shield - Health, Dental, and Vision Insurance (100% of the premium paid for employees and 85% of dependents)
Pre-Tax Health Savings Account (HSA) (with $275 monthly employer contributions)
Pre-Tax Flexible Savings Account (FSA)
Paid Accidental Death & Dismemberment (AD&D) Insurance
Paid Short-Term & Long-Term Disability Insurance
Paid Basic Life Insurance
Supplemental Voluntary Life Insurance (Employee, Spouse & Dependent Children)
Total Pet Plan and Supplemental Wishbone Pet Insurance
Employee Opportunity Program (EAP) - Health and Wellness
Wellness Reimbursement Program
Retirement
401k Retirement Plan (with 6% matching)
Paid Time Off
15 Days Paid Time Off Per Year
20 Days Paid Time Off Per Year (after 3rd Anniversary)
25 Days Paid Time Off Per Year (after 6th Anniversary)
16 Paid Holidays (14 common plus 2 flexible holidays, including Dec 25 - Jan 1)
Paid Bereavement Leave
Paid Parental Leave for Moms and Dads (two weeks after first year)
If our mission and vision align with your personal values, please apply!
A cover letter outlining your qualifications for the position along with your resume is required. Interviews will be conducted virtually.
Digital Harbor is an equal opportunity employer.
Auto-ApplyFront Office Manager (Task Force)
Office manager job in Baltimore, MD
HXL is looking for task force Front Office Manager consultants. We have multiple placements available throughout the United States and abroad, both temporary and long term contracts. Please take a look at the job description and requirements and apply today!
The Front Office Manager is responsible for overseeing the daily operations of the Front Office Department and providing support in the department's front and back office operations.
Duties & Functions:
Ensures the daily operations of the check in/out process runs efficiently
Actively promote company's core values and service standards by setting a positive example
Ensure efficient guest registration, checkout and telephone service
Ensure that established procedures are completed in accordance with policy and procedure, i.e., proper public relations techniques are utilized, guests are handled both courteously and professionally, proper identification and credit are established and all posting, cash transactions, account settlements and deposits are handled correctly
Direct and train front desk staff and operators.
Direct and assist front desk staff and telecommunications in organizing breaks, ensuring that all work is completed efficiently and according to schedule
Ensure all necessary reports and forms are completed daily
Assists in rectifying guest complaints and issues as they arise
Constantly supervising the Front and Back Office to ensure efficiency of operations
Ensure shift checklists and reports are completed prior to the end of the shift and information is passed down effectively
Observe front desk and telephone attendants and ensure that their duties are completed in accordance with established policy and procedure, i.e., calls are handled both courteously and professionally, calls are answered on a timely basis and the proper greetings are used, messages and faxes are handled correctly and efficiently, guest complaints and problems are handled in a courteous and professional manner, and ensure follow through
Maintain and execute staff engagement programs with assigned teams; monitor team performance and contribute to overall department goals
Mentors, coaches, and guides employees on working successfully in a team atmosphere
Additional Responsibilities
Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams.
Communicate with employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.
Remain calm and alert, especially during emergency situations and/or heavy restaurant activity, serving as a role model for team and other employees. Interact with other department personnel and venue staff as needed.
Make decisions and take actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
Attend mandatory meetings including divisional meetings, staff meetings, etc.
Participate in community events and ensure corporate social responsibility goals of company are met.
Utilize traditional software programs such as Microsoft Office (Word, Excel, Outlook, and PowerPoint), Micros, ADP, Open Table and any departmental specific systems used.
Keep work area clean and organized.
Ensure confidential documents are kept in a secured area.
When disposing of confidential documents that contain any personally identifiable information, they must be shredded or pulverized.
Complete other duties as assigned by the Director of Front Office.
Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards.
Ensure compliance with the company's policies and procedures.
OTHER DUTIES
Assimilate into the company's culture through understanding, supporting and participating in all company elements. Demonstrate working knowledge of the service standards.
Regular attendance in conformance with the standards which may be established by company from time to time, is essential to the successful performance of this position.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the property.
Requirements
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
High School Diploma or equivalent required. Bachelor's Degree preferred
Minimum three (3) to five (5) years of management experience in a Front Office Leadership role, preferably in an upscale or lifestyle brand hotel
Proven team leader with a high level of energy and motivation with a proven track record of living the company's values
An intermediate to proficient understanding of Computer systems such as: Opera, GoConcierge, HotSOS, Microsoft Word, Excel & Outlook is preferred
Enter and locate work related information using computers and/or point of sale systems
Ability to spend extended lengths of time viewing a computer screen
Possess a gracious, friendly, and fun demeanor
Ability to multitask, work in a fast-paced environment and have a high level of attention to detail
Maintain positive and productive working relationships with other employees and departments
Ability to work independently and to partner with others to promote an environment of teamwork
Must be able to stand or walk a minimum eight-hour shift.
Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations.
Must be able to twist, tow (push or pull), reach, bend, climb and carry objects as necessary.
Must have excellent communication skills and be able to read, write, speak and understand English.
Must be able to work inside and outside at all times of the year as needed, based upon business volumes.
Knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations
Dental Office Manager
Office manager job in Hyattsville, MD
Job DescriptionBenefits:
Competitive salary
Paid time off
Full-Time | Competitive Pay | Growing Multi-Location Dental Group We are looking for a highly organized, confident, and people-focused Dental Office Manager to lead daily operations at our new and fast-growing practice. This role is for someone who can take ownership, solve problems quickly, and make sure the office runs smoothly every single day.
Key Responsibilities
Daily Operations
Oversee all front office and administrative functions
Maintain efficient patient flow and schedule management
Ensure smooth opening and closing procedures
Monitor office cleanliness, supply levels, and equipment needs
Team Management
Lead, train, and support front desk, coordinators, and assistants
Hold staff accountable to policies, standards, and performance goals
Address conflicts, performance issues, and time-management concerns
Assist with staff scheduling and time-off approvals
Patient Experience
Ensure every patient receives exceptional service
Manage escalated patient concerns professionally and calmly
Maintain strong relationships with recurring patients
Oversee check-in/check-out accuracy and financial transparency
Insurance & Financial Oversight
Ensure correct insurance verification and documentation
Monitor treatment plan presentations and acceptance
Oversee collections, copays, payment plans, and daily deposits
Review claims, aging reports, and AR follow-up
Compliance & Reporting
Ensure OSHA, HIPAA, and infection control standards are followed
Maintain office policies, handbooks, and training checklists
Track KPIs: schedule utilization, production, collections, no-shows, etc.
Prepare weekly reports for the Director of Operations/COO
Coordination with Clinical Team
Support dentist and hygienists with room flow and scheduling
Communicate supply needs, lab issues, and clinical bottlenecks
Ensure treatment rooms rotate efficiently
Requirements
2+ years of dental office management experience (required)
Strong understanding of dental terminology, insurance, and billing
Excellent leadership, communication, and problem-solving skills
Ability to multitask in a fast-paced, high-volume environment
Experience with practice management software (Dentrix, EagleSoft, etc.)
Professional, dependable, and able to handle confidential information
Preferred Qualifications
Experience in multi-location or DSO environment
Bilingual (English/Spanish)
Familiarity with Medicaid/Managed Care plans
What We Offer
Competitive compensation
Full-time stable hours
Growth opportunities within a rapidly expanding dental group
Supportive leadership and clear operational structure
Paid time off and employee benefits
Front Office Manager
Office manager job in Washington, DC
The Front Office Manager is responsible for ensuring the operation of the Front Office in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities and maintain the hotel's guest service scores.
Dental Front Office Manager
Office manager job in Reisterstown, MD
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Free uniforms
Paid time off
About us Brilliant Smiles of Maryland is a premier dental office in in Reisterstown, MD. We are a patient-centric, modern dental office that takes pride in providing excellent patient care and treating our team and patients like family.
Our work environment includes:
Modern office setting
Positive team atmosphere and collaboration
Growth opportunities
Join our innovative Dental team as our Dental Office Manager!
Are you a dynamic, results-driven individual with a passion for healthcare and leading high-performing teams? We are searching for a Dental Office Manager to take our practice to new heights. If you're ready to make a significant impact in a modern and progressive dental office, this opportunity is perfect for you!
Why Choose Our Dental Practice?
Cutting-edge Technology: Embrace the latest advancements in dental technology, ensuring seamless operations and delivering top-notch patient care.
Supportive Environment: Join a nurturing environment where teamwork and collaboration are highly valued, allowing you to thrive professionally.
Career Growth: Avail yourself of numerous opportunities for personal and professional growth, with support from the entire dental team.
Community Impact: Make a difference in the lives of our patients by providing exceptional oral healthcare and promoting overall well-being.
Your Role as Dental Office Manager
Team Empowerment: Lead and inspire our dedicated dental team to achieve greatness. Foster a culture of continuous learning and development to optimize each team member's potential.
Practice Optimization: Utilize your business acumen to identify growth opportunities, streamline processes, and enhance overall practice efficiency.
Patient-Centric Approach: Champion our patient-focused ethos by ensuring exceptional patient experiences and maintaining the highest quality of care.
Key Responsibilities
Leadership Excellence: Lead by example, guiding the team to achieve outstanding performance while fostering a positive work environment.
Accountability: Hold team members accountable for individual responsibilities, roles, and performance, promoting a culture of personal excellence.
Practice Growth: Develop strategic plans to attract new patients, retain existing ones, and optimize practice revenue and profitability.
Team Engagement: Engage and motivate the dental team, nurturing a sense of pride and unity in our shared mission.
Business Development: Collaborate with dentists and stakeholders to implement growth strategies and execute initiatives that elevate the practice's success.
Qualifications
Previous Management Experience: Demonstrated success in healthcare office management, with a track record of practice growth and team leadership.
Exceptional Communication Skills: Articulate, empathetic, and approachable, with the ability to connect with team members and patients on a personal level.
Problem-Solving Prowess: Analytical and innovative, with the ability to identify opportunities and devise effective solutions.
Tech-Savvy: Proficient in dental software and technology, streamlining office processes and enhancing patient experiences.
Join our forward-thinking dental team as our Dental Office Manager and make a meaningful impact on the lives of our patients and team members alike. If you're ready to lead, innovate, and elevate dental practice to new heights, apply now and embark on a rewarding journey with us!
What Winning Looks Like
Youll help lead us in hitting our specific practice goals for production, collections, profitability and more!
We support you by providing training and coaching, and reviewing metrics related to production, collections, practice performance, and systems and process implementation to set you up to succeed!
You foster a culture that is positive and accountable.
Your leadership is proven effective by meaningful relationships with employees ensuring growth and retention.
Front Office Manager
Office manager job in Capitol Heights, MD
Job Description
Are you ready to advance your career to the next level? Are you a passionate hospitality professional? How about Hands on, energetic, and honest? Tharaldson wants you!
We provide a friendly, professional place to work and have fun, with opportunities for advancement and career growth. A strong company culture inspires staff to achieve the highest service standards in hospitality. Tharaldson has 90 hotels nationwide and will be adding to our hotel portfolio in the next 3 years, providing growth opportunities for our team members!
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay Option
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid Vacation
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
Performs functions of Guest Service Agent as scheduled by Management
Provides training, including safety training, to front office staff as directed by Management
Assists in the selection of Guest Service Agents
Assists in scheduling front desk personnel within budget guidelines to assure adequate staffing
Maintains accurate records including cash flow sheet, direct bill accounts, credit card payments, registration cards, and reservation cards
Corresponds with group and travel agents to answer special requests for rooms and rates
Assists with sales and marketing efforts as directed
Assigns duties to Guest Service Agents and observes performance to ensure adherence to franchise standards, hotel policies, and established operating procedures
Answers inquiries pertaining to hotel policies and services
Performs functions of the General Manager in their absence
Assists General Manager in conducting staff meetings
All other duties as assigned
COMPETENCY
To perform the job successfully, an individual should demonstrate the following competencies:
Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions; Uses
reason even when dealing with emotional topics
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds promptly to requests for service and assistance
Interpersonal - Maintains confidentiality
Oral Communication - Responds well to questions; Demonstrates group presentation skills
Team Work - Contributes to building a positive team spirit
Written Communication - Writes clearly and informatively; Able to read and interpret written information
Managing People - Makes self available to staff; Continually works to improve supervisory skills
Organizational Support - Follows policies and procedures including but not limited to, dress code policies
Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent changes, delays, or unexpected events
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time
Dependability - Commits to long hours of work when necessary to reach goals
Initiative - Asks for and offers help when needed
Planning/Organizing - Prioritizes and plans work activities; uses time efficiently
Professionalism - Treats others with respect and consideration regardless of their status or position
Quality - Demonstrates accuracy and thoroughness; applies feedback to improve performance; Monitors own work to ensure quality; Looks for ways to improve and promote quality
Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity
Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment free environment
Safety & Security - Observes safety and security procedure; Reports potentially unsafe conditions; Uses equipment and materials properly
What We Are Looking For:
Preferably 1+ year of similar experience in Select Service or Extended Stay properties
Brand Experience preferred.
Knowledgeable in Inventories, Scheduling, and Ordering.
Valid Driver's License.
Open Availability.
Education Preferred of Associates degree or equivalent from two-year college, or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
Senior Share point Admin (Federal Experience Required) In-Office
Office manager job in Washington, DC
Job Description
Job Title: Senior SharePoint Administrator Clearance Requirement: [Public Trust / Secret / Top Secret - Based on Role]
We are seeking an experienced Senior SharePoint Administrator to manage and support Microsoft SharePoint environments for a federal government client. This role is responsible for the implementation, operation, maintenance, and security compliance of SharePoint environments (SharePoint Server 2016/2019 and/or SharePoint Online via Microsoft 365 GCC/GCCH/DoD). The candidate will support mission-critical collaboration and content management needs in accordance with federal IT governance standards.
Key Responsibilities:
Administer, configure, and maintain SharePoint on-premises and/or SharePoint Online (GCC/GCCH).
Ensure system availability, performance, and security posture in compliance with FISMA, NIST 800-53, and agency-specific IT security policies.
Implement and manage user roles, permissions, authentication, and authorization using Active Directory and ADFS/Azure AD.
Conduct SharePoint migration activities (on-prem to M365), using tools such as ShareGate or Metalogix, in secure federal environments.
Develop and enforce SharePoint governance plans, site provisioning processes, taxonomy/metadata strategy, and records retention policies.
Integrate SharePoint with Microsoft 365 tools including Teams, OneDrive, Power Platform (PowerApps, Power Automate).
Create and maintain documentation for configurations, SOPs, contingency plans, and RMF controls (System Security Plans, POA&Ms).
Support Section 508 compliance efforts for SharePoint-hosted content.
Coordinate with security teams on ATO (Authority to Operate), vulnerability remediation, patching, and system hardening.
Provide Tier 2/3 operational support and mentor junior SharePoint administrators and content managers.
Required Qualifications:
U.S. Citizen (required for most federal roles).
Active [Public Trust / Secret / TS/SCI] clearance or ability to obtain one.
5+ years of SharePoint administration experience, including SharePoint Server 2016/2019 and/or SharePoint Online (M365 GCC/GCCH).
Expertise in PowerShell scripting for SharePoint and Windows Server environments.
Familiarity with FISMA/NIST frameworks and federal IT compliance requirements.
Experience with SharePoint migration planning and execution in federal environments.
Knowledge of Microsoft security and compliance tools (Purview, Sensitivity Labels, Conditional Access).
Strong understanding of networking, firewalls, load balancers, and integration with on-prem AD or hybrid Azure AD environments.
Preferred Qualifications:
Microsoft Certified: SharePoint Administrator Associate, Microsoft 365 Certified: Teams Administrator or equivalent.
Experience with federal document management, records schedules, and FOIA support.
Familiarity with DoD 8500, FedRAMP, STIGs, and RMF (Risk Management Framework) processes.
Understanding of ServiceNow, Jira, or other federal ticketing systems.
Office Manager
Office manager job in Lanham, MD
Benefits:
401(k) matching
Health insurance
Training & development
COMPANY CULTUREPuroClean, a leader in emergency property restoration services, helps families and small businesses overcome damages caused by water, fire, mold and biohazard. We operate with a 'servant-based leadership' mindset and seek to create a working environment where team members can grow professionally and spiritually through serving our customers, communities, and each other.
JOB DESCRIPTIONWith a 'One Team' mentality, manage the office to perform all accounting and administrative activities. Ensure job files are up to date. Assist the field techs with customer communication and supplies. Follow our accounting procedures, and recommend improvements to increase efficiency. Interact with our referral sources (general contractors, insurance entities, property managers, tradespeople and professionals). Prepare, send and follow up on invoices. Take phone and email enquiries, take the messages and deliver them promptly. Maintain a clean & efficient office. This position is ideal for someone who enjoys working independently in a private office setting and prefers minimal in-person interaction in the workplace.
RESPONSIBILITIESScan & file documents Create photo albums and inventories Prepare the daily jobs list Accept & update job assignments and requests for service Maintain the Jobs spreadsheet and A/RInvoice and accept payments Complete the bi-weekly payroll (outsourced) Complete monthly bank rec & credit card batching Update our Key Performance Indicators spreadsheet Interface with our techs in the field, our accountant, our trades partners and our vendors Pursue personal development and PuroClean-specific skills
SKILLS, ABILITIES AND QUALIFICATIONSA focus on personal development, team building and relationship skills is essential Attention to detail, an aptitude for multitasking and being comfortable with record keeping Excellent written and verbal communication skills3 years of customer service experience in an office setting; construction experience is a plus Experience and aptitude with MS Office and QuickBooksDesire to learn industry-specific computer programs
PERKSCompetitive wage Contributory insurance Paid training for career advancement
Training for you with our current retiring office managerA staff assistant can be available to you on an as-needed basis Compensation: $20.00 - $24.00 per hour
“We Build Careers”
- Steve White, President and COO
With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.
Culture is very important to us. We want to make sure that we are the right fit for YOU!
Apply today and join our Winning TEAM.
“We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership”
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.
Auto-ApplyFront Office Supervisor
Office manager job in Severn, MD
Front Office Supervisor Department: Front Office Reports To: Front Office Manager Status: Full-Time Salary Range: $20.00 - $26.35 (experience-based compensation)
Who We Are
The Hotel at Arundel Preserve is where modern luxury meets effortless hospitality. We're not just checking guests in-we're setting the tone for their entire stay. Our front office team is the face of the brand, the heartbeat of the guest experience, and the ultimate vibe-setters.
Who You Are
You're a natural leader with a sharp eye for detail and a sixth sense for guest needs. You thrive in high-energy environments, know how to keep your cool under pressure, and bring a polished edge to every interaction. You're not just supervising-you're elevating the standard.
What You'll Do
Lead the front desk team with confidence, clarity, and charisma
Ensure smooth daily operations-from check-ins to check-outs and everything in between
Resolve guest issues with empathy, urgency, and a solutions-first mindset
Train, coach, and inspire team members to deliver standout service
Monitor performance metrics and maintain brand standards
Collaborate with housekeeping, engineering, and F&B to ensure seamless guest experiences
Handle cash, billing, and system audits with precision and integrity
Be the go-to for guests, team members, and leadership alike
What You Bring
2+ years of front desk or guest services experience (hotel experience preferred)
1+ year in a supervisory or leadership role
Strong communication and conflict resolution skills
Familiarity with property management systems (Opera, OnQ, or similar)
Flexibility to work evenings, weekends, and holidays
A polished presence, professional demeanor, and guest-first attitude
Passion for hospitality and a drive to grow
Additional Responsibilities
The hotel operates 24/7, requiring department schedules to adapt to varying business demands. Employees may need to work shifts outside their preferred or usual hours.
Employees must comply with all hotel-established work rules, procedures, and policies, including those outlined in the employee handbook.
Benefits and Perks
Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, and hotel room discounts. And MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work.
*minimum 32 hours/week to qualify
We also offer daily pay access, where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.
Ready to lead with style and substance?
Apply now and help us redefine the front desk experience.
Front Office Supervisor
Office manager job in Washington, DC
Responsibilities (including but not limited to): * Acts as Manager on duty, and supports Front Office Manager and Director of Front Office during shift hours. * Promptly resolves any guest complaints or issues * Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction
* Anticipate the guests' needs, change direction quickly and multi-task
* Uphold the highest standards of cleanliness, sanitation, safety, and conduct
* Ensures proper communication within the department
* Other job duties as required by management
Position Requirements:
* High school diploma or equivalent required
* Proficiency with computers and general office PC applications (i.e. word processing, spreadsheets, databases). Opera experience is a plus.
* Possesses strong communication skills, both written and verbal
* Ability to work a flexible schedule
* Must possess solid decision-making skills
* Proven job reliability, diligence, dedication, and attention to detail.
* Must be able to communicate clearly and professionally with guests, coworkers, and managers
* Must have reliable transportation
* Must have a positive attitude while performing tasks
* Performs all duties and responsibilities in a timely and efficient manner in accordance with company policies and procedures.
* Projects a favorable image of the property to the public at all times by following the property's grooming and dress standards.
* Strong attention and care to details
* Responsibility, reliability and honesty
* Teamwork and collaboration
Benefits discussed during interview process
Due to the cyclical nature of the hospitality business, associates may be required to work varying schedules to reflect the business needs of the hotel, including evenings, weekends and holidays.
The Melrose Georgetown Hotel Front Office Supervisor
Office manager job in Washington, DC
What you will be doing
Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators.
Have complete understanding of Front Office staff's roles and duties and be able to perform duties at any given time.
Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often.
Accurately check AM and PM discrepancy reports.
Communicate with Housekeeping and Engineering Departments regarding guest rooms, requests and maintenance requests/needs. Efficiently process guest requests to the appropriate departments
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel, answering questions, and assisting guests with needs.
Pay $22.00 Hourly (USD)