Post Job

Office Manager Jobs in Durham, NC

- 157 Jobs
All
Office Manager
Office Administrator
Front Office Manager
Service Office Manager
Dental Office Manager
Service Support Supervisor
Regional Office Manager
Customer Satisfaction Manager
Front Office Supervisor
Front Desk Manager
  • Front Office Manager

    21C Museum Hotels 4.1company rating

    Office Manager Job In Durham, NC

    If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity. Come join our Flock! Job Description Reports To: Director of Rooms Supervises: Front Desk Agents, Bell/Valet, Night Audit General Purpose: The Front Office Manager is committed to guest service excellence and passionate about promoting the 21c Museum Hotel. Thorough and task-oriented, the FOM can complete menial and substantial tasks under various conditions. The Front Office Manager is multi-skilled and can hop into any position within their department at any time. The Front Office Manager should be skilled at creating a culture of care, concern, and accountability. Specific Responsibilities Responds professionally and courteously to arriving, departing, and in-house guests with accurate and timely information and services. Responds to inquiries regarding hotel information and guest concerns. Supervises the daily operations of the Front Office personnel, promoting a safe environment and quality services to achieve maximum guest satisfaction and financial success. Oversees all day-to-day operations of Front Desk and Bell/Valet staff, ensuring that all established front office and hotel policies are followed. Acts as a resource for supervisors, agents, and valet with all Front Office procedures. Tirelessly promotes 21c to staff and guests, a cheerleader for the team and the brand. Facilitates guest arrival and departure during peak times to ensure a smooth transition into and out of the property. Courteously answers inquiries and accepts reservations referred from agents, both in person and by telephone Keeps abreast of all in-house and area functions to answer questions and concerns in person and on the telephone with timely and knowledgeable responses. Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. Reviews all guest issues with staff, ensures appropriate departments are contacted for resolution, approves recovery, and provides follow-up with guests and log is completed. Oversees all Concierge duties completed by staff, from transportation services to package amenities and arrangements. Has complete knowledge of the hotel's emergency procedures. Implements new procedures and policies. Reviews any problems or concerns from the previous day's night audit and daily work. Addresses any issues with the entire staff or individual front desk associates, whichever is appropriate. Monitors room inventory to achieve balance and pushes associates to sell out. Trains staff in this strategy. Conducts one-on-one meetings with front desk associates at least quarterly. Conducts necessary progressive disciplines according to policy Coordinates with the Rooms Manager to conduct annual reviews promptly. Back up for Rooms Manager during an absence. Qualifications Strong leadership skills. Good eye for detail. Excellent organizational skills. Able to draw ideas from the supervised team, develop and put them into action Thrives in a fast-paced environment where multi-tasking is normal. Enjoys people and has experience dealing directly with the public with an acquired general knowledge of basic customer service skills. Working knowledge of guest and hotel services, policies, or operations. Working knowledge is generally learned on the job. Possesses a talent for developing positive connections with guests, resulting in fewer recovery instances and more effective problem resolution. Tactful and empathetic in stressful and highly emotional situations. Understand hotel front office procedures completely. Understands standard cash handling procedures and operation of computerized cash register systems. Excellent verbal and written communication skills, with the comprehension and literacy required to review and respond to correspondence, initiate reports, conduct training, etc. Proficient with computer systems, Microsoft Office suite, Opera PMS, POS, etc. Must pass a background check. Education/ Formal Training High School diploma or equivalent. Experience Minimum of 5 years of previous experience in Hospitality management. Additional Information 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: *****************************************
    $36k-49k yearly est. 13d ago
  • Office Manager-Raleigh, NC, I-440 Loop

    The Lane Construction Corporation 3.9company rating

    Office Manager Job 21 miles from Durham

    The Lane Construction Corporation is one of America's leading construction companies, specializing in large, complex civil infrastructure. For nearly 130 years, it has contributed to the development of the country's vast network of roads, highways, and bridges, including the Interstate Highway System. Lane also specializes in tunnels, metro and railway systems, as well as airports and water and wastewater treatment plants Responsibilities include: Conducts new hire orientation sessions. Creates and manages employee files and documentation. Compiles information and prepares reports. Obtains information from department heads and updates monthly presentations. Tracks monthly time exceptions for HR function. Reconciles purchase card transactions, submits and tracks purchase requisitions, addresses invoices and manages HR department budget. Coordinates large meeting and training logistics and provides support during event. Arranges travel for senior HR leaders. Manages VP of HR, Organization and DE&I calendar. Manages internal HR website. Tracks inventory and orders office supplies and other items for HR Department. Performs other duties as assigned. Qualifications: -High School Diploma or GED -3 years of experience in administrative support
    $36k-55k yearly est. 13d ago
  • Office Manager

    Vision Remodeling

    Office Manager Job 21 miles from Durham

    About the Role We are looking for a detail-oriented and tech-savvy Office Administrator with extensive QuickBooks expertise to manage our accounts payable (A/P) and accounts receivable (A/R) processes. This position offers an opportunity to join a growing. Key Responsibilities: · Manage A/P and A/R efficiently using QuickBooks. · Maintain accurate financial records and assist with reconciliation tasks. · Learn and use additional software tools that integrate with QuickBooks. · Support the team with administrative tasks as needed. Requirements: · Extensive knowledge and experience with QuickBooks for A/P and A/R. · Strong computer skills and ability to quickly learn new software programs. · Exceptional attention to detail and organizational skills. · Reliable self-starter who can thrive independently. Employment Type: Part-Time (Flexible Schedule) Compensation: Competitive pay based on experience. Why Join Vision Remodeling? We offer a flexible and supportive work environment where your expertise will make a meaningful impact. Ready to bring your administrative and QuickBooks expertise to a team that values your contributions? Apply today and take the first step toward a rewarding and flexible career!
    $31k-48k yearly est. 1d ago
  • Regional Workplace Manager- IN OFFICE- RTP, NC

    Worldwide Clinical Trials 4.4company rating

    Office Manager Job In Durham, NC

    Who we are We're a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world's most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence. We are Worldwide Clinical Trials, and we are a global team of over 3,500+ experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs - in the best possible way. Our mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit. Why Worldwide We believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands-on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day. Join us! What the Regional Workplace Manager does at Worldwide The Regional Workplace Manager is responsible for managing workplaces effectively across multiple locations within their region that enable employees to be productive, efficient and safe. The Regional Workplace Manager is responsible for direct reports within their region and developing, documenting and maintaining processes to enable effective workplaces. What you will do Responsible for delivering workplaces in their region that provide a positive, professional and functional working environment for employees and visitors. They will collaborate with stakeholders - including the People Team - to ensure that the workplace has the amenities and facilities to enable employees to be productive and efficient whilst enhancing the employer brand and reinforcing the culture of the company. Management of direct reports, including optimum resource planning, hiring, performance management development requirements and absence management. Support to local CONNECT teams to enable them to execute local events to engage employees and help the local community. Business Continuity Plans for workplaces within their region. This includes regular testing of the Business Continuity Plans and all associated documentation completed in accordance with standard operating procedures. Resolutions to lease queries involving workplaces within their region, including assistance with lease extensions, consolidations, relocations and openings. Accountability of vendors to their service level expectations. Identifying, tracking and resolving and service-related issues that occur. What you will bring to the role Ability to prioritize, organize and be flexible where needed with a high attention to detail and a desire to deliver projects on time and on budget. Strong interpersonal skills to engage with stakeholders. Ability and enjoyment of working on a wide range of tasks and projects. Sound knowledge of MS Office products and an ability to learn and adapt to new technology and systems Capacity to plan, deliver and communicate complex change management Effective verbal & written communication Your experience 5+ years of experience in workplace management. International workplace management is preferred. 2+ years of managing a team of Administrative / Support staff Experience working in a fast-moving organization with a compliance focus and a high proportion of remote employees, preferably in a pharmaceutical or medical industry or an outsourcing provider Excellent standard of written and spoken English Experience managing relationships with third-party vendors Experienced with Microsoft Office applications with ability to generate products that are suitable to internal and external use Ability to travel Bachelor's degree or equivalent preferred. We love knowing that someone is going to have a better life because of the work we do. To view our other roles, check out our careers page at ************************** For more information on Worldwide, visit ***************** or connect with us on LinkedIn.
    $62k-109k yearly est. 12d ago
  • Managed Services - Value Realization Office - Manager

    PwC 4.8company rating

    Office Manager Job 21 miles from Durham

    **Specialty/Competency:** Managed Services **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 40% At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively. As a risk management generalist at PwC, you will provide advisory and practical support to teams across a wide range of specialist risk and compliance areas. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: + Analyse and identify the linkages and interactions between the component parts of an entire system. + Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. + Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. + Develop skills outside your comfort zone, and encourage others to do the same. + Effectively mentor others. + Use the review of work as an opportunity to deepen the expertise of team members. + Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. + Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Minimum Degree Required Bachelor's Degree Minimum Year(s) of Experience 6 year(s) Degree Preferred Master's Degree Preferred Knowledge/Skills Demonstrates extensive knowledge and/or a proven record of success with client management, project management, contract adherence product delivery, managing project teams, preferably for a global network of professional services firms, including the following areas: - Managing multiple client engagements simultaneously; - Leveraging experience in all phases (development, execution, and transition) of project delivery; - Utilizing the Knowledge of Statement of Work (SOW) and Change Order constructs to establish work performed is in scope and at the agreed upon level; - Developing multi-level relationships with client and team members to establish project delivery goals are met as planned; - Identifying, managing, resolving, and mitigating key risks and issues impacting the project delivery; - Establishing the transition methodology is well understood, adhered to, and is continuously adjusted to establish lessons learned are incorporated from each transition; and, - Confirming new services have a fully developed end to end support structure, including Processes, Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and monitoring commensurate with business requirements and priorities.Demonstrates extensive abilities and/or a proven record of success preferably for a global network of professional services firms, in the following areas: - Acting as a gatekeeper function that establishes effective transfer to Operations in compliance with the transition process for all new services introduced; - Providing fully documented services which are updated and maintained throughout the life of the service and are aligned to ITILv3 industry leading practices; - Establishing that appropriate lifecycle resourcing, training, tooling, support, and documentation is delivered with a formal project sign-off from all key stakeholders; - Working with Project Managers, Business Owners, Service Owners, Implementation teams, Partners, Operations teams, and 3rd parties to establish that transition activities are executed and successful; - Establishing that any new 3rd party contracts contain an agreed support schedule which aligns with the proposed support model and is backed up with SLAs managed through regular service reviews; - Defining and delivering the end to end support model with all key stakeholders across multiple delivery organizations; - Establishing all operational support material is completed to a high standard by all relevant Design and Service Transition functions; - Establishing an effective set of performance metrics and service levels are delivered for new services; - Identifying and managing Operations risks to establish e a successful transition to service; and, - Coordinating Service Transitions and Project Planning in the IT sector using ITIL practices. Learn more about how we work: ************************** PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: *********************************** All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer. For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: *************************************** The salary range for this position is: $82,500 - $198,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more. To view our benefits at a glance, please visit the following link: ***********************************
    $82.5k-198k yearly 21d ago
  • PT Custom Framing Manager

    Michaels 4.2company rating

    Office Manager Job In Durham, NC

    Store - DURHAM - North, NC Build customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what they're looking for. Provide a safe, clean and clutter-free environment. **Major Activities** + Adhere to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards + Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions. * deliver sales and production results + Complete framing orders with a high degree of quality and on time + Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment + Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop + Follow Standard Operating Procedures (SOPs) and Company programs + Support shrink and safety programs + Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others + Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget + Operate cash register and execute cash handling to standards + Acknowledge customers, help locate product and provide solutions + Assist with Omni channel processes **Other duties as assigned** **Minimum Type of experience the job requires** + basic computer skills and basic measuring skills + ability to operate the framing equipment and glass cutter **Preferred Type of experience the job requires** + retail experience + Experience selling products and/or services to customers **Physical Requirements** + regular bending, lifting, carrying, reaching and stretching + ability to move throughout the store + ability to remain standing for long periods of time + lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment + if you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation **Work Environment** + public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings **Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.** At The Michaels Companies Inc, **our purpose is to fuel the joy of creativity** . As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com (************************** and Michaels.ca . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels (************************************ , a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, **Michaels is the best place for all things creative.** For more information, please visit **************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com . **Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.** _Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL)._ EEOC Know Your Rights Poster in English (****************************************************************************************** EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers (************************************************************************************************** Federal FMLA Poster Federal EPPAC Poster (******************************************************************
    $48k-81k yearly est. 46d ago
  • Dental Office Manager

    Affordable Care 4.7company rating

    Office Manager Job In Durham, NC

    Come join our team as a **Dental Office Manager** , at our location in **Durham, NC** ! **7001 Fayetteville Rd #134** **Durham, North Carolina 27713** We are seeking an exceptional **Dental Office Manager** with a GREAT "growth-minded" attitude, superior work ethic, and willingness to provide excellent patient care. ***The ideal candidate will have a current background in dental management. Strong ability to present treatment and financials, manage the schedule to ensure productive scheduling and have experience with insurance.*** This position is more than just a job, it is an opportunity to do what **YOU** love and get paid to do it! You will enjoy a fulfilling career like no other and will play a vital role in changing the lives of our patients. Together, with our experienced dentists and lab professionals, you can be part of delivering **life-changing tooth replacement care** to hundreds of thousands of patients every year. **What We Offer:** We care about our employees and understand the hard work that goes into providing the best-in-class patient care, that's why we offer a wonderful, comprehensive benefits package that includes the following: + Medical, Vision & Dental Insurance + Flexible Spending Accounts (Health and Dependent Care) + 401K with company match + Paid training + Supportive and positive culture with an incredible winning team + Excellent work-life balance of Monday-Friday, 8am-5pm, NO Nights or Weekends + Paid time-off (15 days per year), paid holidays **Salary: $65,000 per year** **Responsibilities** **What You'll Do:** + Ensures fundamental systems and protocols are in place within the supported dental office, allowing the doctor to focus on dentistry. + Assist in dental team development, build positive relationships with the dentist and dental team members, manage schedules to meet daily dentistry goals. + Assume a leadership role in motivating office team members and proactively seeking ways to improve the dental practice. + Manage all front and back office tasks, including daily operations of the dental office, managing both employee and patient relations, performance management, and achieving operational goals. + Achieve revenue goals by overseeing patient scheduling, staff productivity, and treatment planning coordination. + Works with the Doctor and patient to ensure the patient completes the Doctor prescribed treatment plan; uncovers and removes the patient's barriers for completing treatment; alerts the Doctor when the patient has clinical questions; educates the patient regarding insurance benefits and affordable payment options including third-party patient financing. **Qualifications** **What You'll Need:** + 5 Years of Management Experience Required + Consistency and Reliability + Positive and Winning Mindset + Strong interpersonal, leadership, management and relationship-building skills + Superior written and verbal communication skills + Familiarity with dental office procedures and terminology is helpful + Strong computer skills and the ability to learn new programs + Strong marketing background + Competitive spirit with an entrepreneurial mindset to exceed goals + Proven and successful treatment planning case acceptance & closing rates increasing production growth preferred + Bachelor's degree preferred **About Affordable Care** Founded in 1975, today Affordable Care, LLC is America's largest dental support organization (DSO) focused on tooth replacement services, serving more than 400 dental practices across the United States. Supported practices primarily concentrate on extractions, dentures, implants, and fixed arches, with some practices housing an on-site laboratory to enable same-day dental services. **Affordable Care is the DSO for several top dental brands including, but not limited to, Affordable Dentures & Implants, DDS Dentures + Implant Solutions, and Advanced Dental Implant Centers.** From the Affordable Care Support Center, located in North Carolina's Research Triangle Park, along with field-based teams, Affordable Care provides business expertise and support services to dental practices, taking care of non-clinical duties so dentists can focus on treating patients (visit affordablecare.com ). Sorry the Share function is not working properly at this moment. Please refresh the page or try again later. **Need help finding the right job?** We can recommend jobs specifically for you! **Job ID** _2025-28958_ **Category** _Management_
    $65k yearly 8d ago
  • Support Services Supervisor QP

    The Arc of The Triangle 3.8company rating

    Office Manager Job In Durham, NC

    As a Support Services Supervisor (QP), you will coordinate delivery of Medicaid services for people with intellectual and/or developmental disabilities (IDD) and autism. You will supervise and collaborate with direct support professionals to provide these services in the participants' homes and their communities. Essential functions: Provide excellent customer service, empathetic support, and advocacy to our participants and their families through good communication by making community and home-based visits or utilizing other communication. Supervise and support direct support professionals. Build relationships and improve retention through communication and training, both individual and group. Conduct performance evaluations and approve service notes. Work closely with community stakeholders to develop productive working relationships. Conduct assessments, develop habilitative and personal care goals, and participate in or facilitate plan of care or intake meetings with participants. Answer the On-Call line approximately one weekend per month. Competencies: Knowledge of the IDD service system and local resources. Excellent verbal and written communication skills including training and presentation skills. Ability to independently organize projects, determine priorities and meet deadlines. Resume must clearly show how many months' experience you have working directly with the IDD population Qualifications: Employee must be privileged as a Qualified Developmental Disability Professional (QDDP) by meeting one of the following: Master's degree in a human services field plus 1 year of direct service experience in the developmental disability field OR Bachelor's degree in a human services field plus 2 years of direct service experience in the developmental disability field OR Bachelor's degree in a field other than human services plus 4 years of direct service experience in the developmental disability field Two years of experience administering or having significant responsibility for human or social service program delivery preferred One year of supervisory experience preferred Ability to transport participants in personal vehicle (including valid driver's license, registration, and current auto insurance) Work environment: This is a hybrid position; work will be performed in-office and from home. The employee will also visit participants' homes and attend off-site meetings and community events. Occasional weekend and/or evening work flexibility is required. Physical Demands: Work involves talking, hearing, sitting, standing, walking, bending, squatting, climbing stairs, using hands to handle objects or operate tools, and driving a vehicle. May be required to push, pull, lift or carry up to 50 pounds, physically transfer individuals, and perform CPR / First Aid.
    $27k-37k yearly est. 6d ago
  • Front Office Manager

    Accor Hotels 3.8company rating

    Office Manager Job In Durham, NC

    If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity. Come join our Flock! Job Description Reports To: Director of Rooms Supervises: Front Desk Agents, Bell/Valet, Night Audit General Purpose: The Front Office Manager is committed to guest service excellence and passionate about promoting the 21c Museum Hotel. Thorough and task-oriented, the FOM can complete menial and substantial tasks under various conditions. The Front Office Manager is multi-skilled and can hop into any position within their department at any time. The Front Office Manager should be skilled at creating a culture of care, concern, and accountability. Specific Responsibilities * Responds professionally and courteously to arriving, departing, and in-house guests with accurate and timely information and services. * Responds to inquiries regarding hotel information and guest concerns. * Supervises the daily operations of the Front Office personnel, promoting a safe environment and quality services to achieve maximum guest satisfaction and financial success. * Oversees all day-to-day operations of Front Desk and Bell/Valet staff, ensuring that all established front office and hotel policies are followed. * Acts as a resource for supervisors, agents, and valet with all Front Office procedures. * Tirelessly promotes 21c to staff and guests, a cheerleader for the team and the brand. * Facilitates guest arrival and departure during peak times to ensure a smooth transition into and out of the property. * Courteously answers inquiries and accepts reservations referred from agents, both in person and by telephone * Keeps abreast of all in-house and area functions to answer questions and concerns in person and on the telephone with timely and knowledgeable responses. * Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. * Reviews all guest issues with staff, ensures appropriate departments are contacted for resolution, approves recovery, and provides follow-up with guests and log is completed. * Oversees all Concierge duties completed by staff, from transportation services to package amenities and arrangements. * Has complete knowledge of the hotel's emergency procedures. * Implements new procedures and policies. * Reviews any problems or concerns from the previous day's night audit and daily work. Addresses any issues with the entire staff or individual front desk associates, whichever is appropriate. * Monitors room inventory to achieve balance and pushes associates to sell out. Trains staff in this strategy. * Conducts one-on-one meetings with front desk associates at least quarterly. * Conducts necessary progressive disciplines according to policy * Coordinates with the Rooms Manager to conduct annual reviews promptly. * Back up for Rooms Manager during an absence. Qualifications * Strong leadership skills. * Good eye for detail. * Excellent organizational skills. * Able to draw ideas from the supervised team, develop and put them into action * Thrives in a fast-paced environment where multi-tasking is normal. * Enjoys people and has experience dealing directly with the public with an acquired general knowledge of basic customer service skills. * Working knowledge of guest and hotel services, policies, or operations. Working knowledge is generally learned on the job. * Possesses a talent for developing positive connections with guests, resulting in fewer recovery instances and more effective problem resolution. * Tactful and empathetic in stressful and highly emotional situations. * Understand hotel front office procedures completely. * Understands standard cash handling procedures and operation of computerized cash register systems. * Excellent verbal and written communication skills, with the comprehension and literacy required to review and respond to correspondence, initiate reports, conduct training, etc. * Proficient with computer systems, Microsoft Office suite, Opera PMS, POS, etc. * Must pass a background check. Education/ Formal Training * High School diploma or equivalent. Experience * Minimum of 5 years of previous experience in Hospitality management. Additional Information 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: *****************************************
    $42k-55k yearly est. 16d ago
  • Dealership Office Manager

    Motorsports of Durham

    Office Manager Job In Durham, NC

    ←Back to all jobs at MOTORSPORTS OF DURHAM LLC Dealership Office Manager Job Title: Office Manager Reports To: Group Controller FLSA Status: Exempt Department: Accounting/ Finance Job Status: Full-time Date: March 2023 About the Company: Raging Bull Harley Davidson has grown to become one of the best-known dealerships in the country by having the very best staff and making customer service our number one priority. On any given day, you will hear the bell ringing, music playing and loud applause from our staff welcoming the newest member into our Harley-Davidson family. We are proud of our military presence, being community focused, and operating as a true family business. Job Summary: The Office Manager is responsible for providing accounting, cash management, administrative, and payroll support to the dealership. The Office Manager works closely with the General Manager and dealership's management teams to tackle day-to-day dealership operations and activities. The Office Manager is proactive, works independently with limited supervision, and continually seeks opportunities to make an impact on the organization's efficiencies. Job Responsibilities: · Analyzes and organizes office operations and procedures · Hires, trains, and supervises office personnel Assists the HR Department in onboarding new employees · Controls all posted documents, including time records, vehicle deals, commissions and additions and changes to inventory · Prepares daily bank deposit and cash report · Maintains an effective cash management system and accurately forecasts cash needs · Controls petty cash amounts for dealership and sales department · Provides a timely daily performance report (DPR) and keeps the dealer/general manager informed about trends · Reconciles select accounts monthly · Approves adjustments to inventory and receivable accounts as appropriate · Ensures that all manufacturer accounts including warranty claims, rebates, interest, protection, and co-op advertising accounts are current and accurate · Prints monthly journals, schedules and general ledger. Closes month by processing accounting month-end · Assists in completion of annual review/audit · Ensures compliance with all government regulations · Prepares payroll on a timely basis, posts payroll and maintains payroll records · Prepares tax reports, tax deposits and tax returns in a timely, accurate manner · Stays abreast of current factory incentives and codes deliveries on dealership computer system accordingly · Administers charge-back program · Manages the payoff of vehicle floor plan and works with bank representatives · Compiles information and prepares reports as requested by management and/or dealer principal · Attends management meetings as requested · All other duties assigned by management Job Requirements: · Prior Automotive /Power sports Accounting experience required · Bachelor's degree (B.A.) or Associates Degree with minimum of 2 years of accounting/ finance experience preferred · Payroll preparation and reporting experience required Solid computer skills (Excel, Word, Outlook, PowerPoint) Must have advanced problem solving and analytical skills Prioritizes and completes tasks with a concern for all the details involved; monitors and checks work for accuracy Must be self-directed and effective working independently, yet equally comfortable contributing in a team environment Job Competencies: · Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. · Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. · Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. · Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. · Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals. · Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. · Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. · Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Physical Demands: · Prolonged periods of sitting Working Conditions: · The noise level in the work environment is usually loud · Occasionally exposed to exhaust fumes or other airborne particles · Frequently works near moving mechanical parts Please visit our careers page to see more job opportunities.
    $31k-48k yearly est. 60d+ ago
  • Office Manager

    Dr Lane & Associates

    Office Manager Job In Durham, NC

    Lane & Associates Family Dentistry is seeking an experienced Dental Office Manager to lead our amazing Durham Miami team! We offer: Competitive pay! Insurance Coverage after 90 days of employment (Health, Vision, Life, Disability, FSA/HSA, and Dental) Quarterly Performance bonus potential! 401K employer contribution plan! Paid holidays and paid time off! In House Paid Training! Off at 2PM Fridays! Uniform Allowance! Company social events & fun social media campaigns throughout the year! Volunteer opportunities to earn Smile Squad points to redeem for prizes! Birthday and Work Anniversary surprises sent directly from the owners! and so much more! Overall Responsibility: The Office Manager oversees the daily operations of the dental office by ensuring compliance with company policies, managing employee and patient relations, and to increase production and collections while increasing staff morale and patient satisfaction. Key Tasks & Responsibilities: Daily/Weekly/Monthly Tasks will include, but are not limited to: Effectively manages patient scheduling, staff productivity, collections and receivables, and miscellaneous operations expenses Increases and stimulates new patient growth Works in collaboration with the regional director and the marketing department to ensure that all office marketing needs are met. Helps drive staff to get five-star online patient reviews Responds to doctor, patient, and employee inquiries and seeks assistance when necessary Oversees daily close out functions as well as daily deposit and month end with corporate office Ensures that necessary reports are forwarded to the corporate office in a timely manner Handles patient complaints Helps train employees after their initial basic training program throughout their time in the office. Daily maintenance of office doctor/patient ratio needs Plans, assigns, and directs work of office staff and directly supervises dental office and staff Appraises performance, rewards, and coaches' employees Conducts monthly staff meetings and morning huddles Addresses complaints and resolves problems Is responsible for office supply quarterly inventory Other duties as assigned Skills & Attributes: Outstanding leadership, conflict resolution, coaching skills Work efficiently in a rapidly changing environment Exceptional customer service skills Strong interpersonal and communication skills Professional appearance and demeanor Computer proficiency Job Specifications: High School Diploma or GED A minimum of 1-2 years dental experience in a management role A minimum of 2+ years in a dental office environment Denticon experience is a plus! Ability to lift 15-20lbs
    $31k-48k yearly est. 17h ago
  • Front Office Manager Exempt

    Hampton Inn & Suites 3.9company rating

    Office Manager Job 12 miles from Durham

    Front Office Manager Exempt Reports To: General Manager The Front Office Manager manages all aspects of the department including but not limited to operations, planning, budgeting, staffing and payroll in accordance with hotel policies and procedures. The Front Office Manager provides leadership and support to all members of the Front Office, implements and enforces the Hay Adams Standards of Excellence in all areas supervised. Essential Duties & Responsibilities 1. Manage and monitor activities of all employees in the Front Office department making sure they adhere the standards of excellence and to the guidelines set in the employee handbook, hotel policies and procedures, coaching, training and correcting where needed. 2. Maintain a professional and high quality service oriented environment at all times. 3. Act as manager on duty for the hotel, dealing with complaints, problem solving, disturbances, special requests and any other issues that may arise. 4. Inform all Front Office staff of daily activities, group and VIP arrivals as well as special requests and repeat guests. Check accommodations, making sure any special requests are carried out accordingly, greet guests upon arrival and ensure escort to accommodations if appropriate. 5. Undertake full responsibility for Scheduling and Payroll of the department. 6. Undertake full responsibility for managing operating expenses and purchasing for the department 7. Set Front Office Budget, monitor Profit & Loss and cash handling throughout the year. Supervise Upsell program at the Front Office and work as part of the Yield Management team to try and maximize revenue for the hotel. 8. Work closely with the Housekeeping Department to improve guest services and foster cross departmental communication. 9. Coordinate daily activities with hotel management team on a daily basis. 10. Hold monthly department meetings keeping staff informed of all activities in the hotel, reinforcing Standards of Excellence and promoting a strong team atmosphere and culture. 11. Be aware and able to enforce all fire-life-safety procedures. Remain current in all updates with regards to new procedures and training. Ensure staff is fully trained in emergency procedures. This position is a member of the hotel's emergency response team. Qualifications: To perform this job successfully an individual must be able to perform each essential duty to a satisfactory standard. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High School diploma, general education degree or international equivalent required. College degree preferred. Experience: Previous Front Office experience in supervisory/management capacity in a luxury property required. Previous customer service and general computer experience required. Property Management Software experience preferred. Supervisory Responsibilities: Responsible for supervision and training of all Front Office employees including but not limited to Assistant Front Office Managers, Management Trainees, Concierge, Bell and Door staff, Night Manager, Night Auditor and Lobby Ambassador. Language Skills: Excellent knowledge of the English language is mandatory as well as the ability to speak, read and write clearly. Must be able to listen to, read and/or write instructions, memos, short correspondences and messages. Second language preferred. **Any other job duty deemed necessary by the General Manager would also apply**
    $40k-52k yearly est. 36d ago
  • Office Manager

    Flagship Specialty Partners

    Office Manager Job 21 miles from Durham

    About the Role:
    $31k-48k yearly est. 6d ago
  • Bilingual Office Administrator at Research Triangle Charter Academy

    Nhaschools

    Office Manager Job In Durham, NC

    School Information: Located in Durham, NC, Research Triangle Charter Academy opened in 2000 and serves students K-8. At Research Triangle, you can connect passion with purpose. To learn more about Research Triangle Charter Academy click here. Why Choose Research Triangle Charter Academy: Effective leadership driving successful outcomes. Competitive pay above market and benefits. Research Triangle Charter Academy has exceeded growth expectations on the state test. Academic Behavior Support Specialist to help support school community Opportunities for growth and personal development. Strong parental involvement. Layers of support through Dean model. Commitment to providing a safe learning environment for students to thrive. Duties and Responsibilities: An 11-month hourly position. Maintain and update bookkeeping at the school and oversee the accounting process. Maintain receptionist responsibilities and support an office environment that is supportive to visitors, parents, and students. Ensure that security procedures are strictly followed by overseeing the visitor management system. Complete correspondence, memoranda, and reports for the school principal, as well as maintain the calendar and appointments for school leadership. Other duties as assigned. Qualifications: Associate degree and/or 2-4 years' experience in an office or school-related administrative position. Proficient with Microsoft Office products. Strong verbal and written communication skills. Bilingual in Spanish and English National Heritage Academies is an equal-opportunity employer.
    $30k-41k yearly est. 7d ago
  • Bilingual Office Administrator at Research Triangle Charter Academy

    Teaching and Support

    Office Manager Job In Durham, NC

    School Information: Located in Durham, NC, Research Triangle Charter Academy opened in 2000 and serves students K-8. At Research Triangle, you can connect passion with purpose. To learn more about Research Triangle Charter Academy click here. Why Choose Research Triangle Charter Academy: Effective leadership driving successful outcomes. Competitive pay above market and benefits. Research Triangle Charter Academy has exceeded growth expectations on the state test. Academic Behavior Support Specialist to help support school community Opportunities for growth and personal development. Strong parental involvement. Layers of support through Dean model. Commitment to providing a safe learning environment for students to thrive. Duties and Responsibilities: An 11-month hourly position. Maintain and update bookkeeping at the school and oversee the accounting process. Maintain receptionist responsibilities and support an office environment that is supportive to visitors, parents, and students. Ensure that security procedures are strictly followed by overseeing the visitor management system. Complete correspondence, memoranda, and reports for the school principal, as well as maintain the calendar and appointments for school leadership. Other duties as assigned. Qualifications: Associate degree and/or 2-4 years' experience in an office or school-related administrative position. Proficient with Microsoft Office products. Strong verbal and written communication skills. Bilingual in Spanish and English National Heritage Academies is an equal-opportunity employer.
    $30k-41k yearly est. 7d ago
  • Bilingual Office Administrator at Research Triangle Charter Academy

    Oakside

    Office Manager Job In Durham, NC

    School Information: Located in Durham, NC, Research Triangle Charter Academy opened in 2000 and serves students K-8. At Research Triangle, you can connect passion with purpose. To learn more about Research Triangle Charter Academy click here. Why Choose Research Triangle Charter Academy: Effective leadership driving successful outcomes. Competitive pay above market and benefits. Research Triangle Charter Academy has exceeded growth expectations on the state test. Academic Behavior Support Specialist to help support school community Opportunities for growth and personal development. Strong parental involvement. Layers of support through Dean model. Commitment to providing a safe learning environment for students to thrive. Duties and Responsibilities: An 11-month hourly position. Maintain and update bookkeeping at the school and oversee the accounting process. Maintain receptionist responsibilities and support an office environment that is supportive to visitors, parents, and students. Ensure that security procedures are strictly followed by overseeing the visitor management system. Complete correspondence, memoranda, and reports for the school principal, as well as maintain the calendar and appointments for school leadership. Other duties as assigned. Qualifications: Associate degree and/or 2-4 years' experience in an office or school-related administrative position. Proficient with Microsoft Office products. Strong verbal and written communication skills. Bilingual in Spanish and English National Heritage Academies is an equal-opportunity employer.
    $30k-41k yearly est. 7d ago
  • Bilingual Office Administrator at Research Triangle Charter Academy

    National Honey Almond 4.0company rating

    Office Manager Job In Durham, NC

    School Information: Located in Durham, NC, Research Triangle Charter Academy opened in 2000 and serves students K-8. At Research Triangle, you can connect passion with purpose. To learn more about Research Triangle Charter Academy click here. Why Choose Research Triangle Charter Academy: Effective leadership driving successful outcomes. Competitive pay above market and benefits. Research Triangle Charter Academy has exceeded growth expectations on the state test. Academic Behavior Support Specialist to help support school community Opportunities for growth and personal development. Strong parental involvement. Layers of support through Dean model. Commitment to providing a safe learning environment for students to thrive. Duties and Responsibilities: An 11-month hourly position. Maintain and update bookkeeping at the school and oversee the accounting process. Maintain receptionist responsibilities and support an office environment that is supportive to visitors, parents, and students. Ensure that security procedures are strictly followed by overseeing the visitor management system. Complete correspondence, memoranda, and reports for the school principal, as well as maintain the calendar and appointments for school leadership. Other duties as assigned. Qualifications: Associate degree and/or 2-4 years' experience in an office or school-related administrative position. Proficient with Microsoft Office products. Strong verbal and written communication skills. Bilingual in Spanish and English National Heritage Academies is an equal-opportunity employer.
    $28k-36k yearly est. 7d ago
  • Bilingual Office Administrator at Research Triangle Charter Academy

    National Heritage Academies 4.5company rating

    Office Manager Job In Durham, NC

    School Information: Located in Durham, NC, Research Triangle Charter Academy opened in 2000 and serves students K-8. At Research Triangle, you can connect passion with purpose. To learn more about Research Triangle Charter Academy click here. Why Choose Research Triangle Charter Academy: Effective leadership driving successful outcomes. Competitive pay above market and benefits. Research Triangle Charter Academy has exceeded growth expectations on the state test. Academic Behavior Support Specialist to help support school community Opportunities for growth and personal development. Strong parental involvement. Layers of support through Dean model. Commitment to providing a safe learning environment for students to thrive. Duties and Responsibilities: An 11-month hourly position. Maintain and update bookkeeping at the school and oversee the accounting process. Maintain receptionist responsibilities and support an office environment that is supportive to visitors, parents, and students. Ensure that security procedures are strictly followed by overseeing the visitor management system. Complete correspondence, memoranda, and reports for the school principal, as well as maintain the calendar and appointments for school leadership. Other duties as assigned. Qualifications: Associate degree and/or 2-4 years' experience in an office or school-related administrative position. Proficient with Microsoft Office products. Strong verbal and written communication skills. Bilingual in Spanish and English National Heritage Academies is an equal-opportunity employer.
    $32k-39k yearly est. 48d ago
  • PIC-Front Office Supervisor-Fairfield Inn RDU/Brier Creek

    CMC Hotels

    Office Manager Job 21 miles from Durham

    Are you looking for a Company you can "GROW" with, Look no farther, CMC Hotels can provide this opportunity to you. We believe in Growing People. Our people are the Heart of our organization. The growth and success of our portfolio will be possible by the contribution of our associates who will be recognized, grow and succeed with us. We offer our associates an array of benefits, based on eligibility, including: * Competitive wages based on experience * Paid Vacation * Holiday Pay * Medical, Dental, Vision Insurance * Sick Leave * 401k * Marriott Hotel Discounts Job Duties include but are not limited to: * This position will be responsible for supervising the Front Office operations as directed by Hotel management. You will be expected to work Front Desk shifts and assist, train, coach, and guide the front desk team ensuring all associates are following CMC and Hilton/Embassy Suites policy and guidelines while maintaining guest satisfaction standards. You will report directly to the Assistant General Manager. * Interfacing with the previous shift and managers to be updated on hotel activities. * Provide expedient check-in/check-out service. * Be knowledgeable of hotel property and in-house events. * Provide guests with information concerning hotel policies and amenities/services. * Assistance in reaching monthly brand standard goals in regard to customer service, employee training and brand recognition. * Schedule Front Desk associates keeping hours in budget and overtime under control via manpower reporting. * Supervise daily shift process ensuring all team members adhere to our standard operating procedures. * Verify all Front office associates are in uniform and name tag is present, ensuring your associates are following CMC dress code policy. * Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation. * Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards * Supervise the efficient operations of the Front Desk including check in/out procedures as well as familiar with all three working shifts to include proficiency with the Night Audit shift. * As a supervisor you will be a role model, sharing your expertise and continually inspiring the front office team. * Ensure that all brand quality standards and requirements are completed daily. * Ensure Security for the hotels customers, employees, and property assets. * Execute any other tasks or duties deemed necessary by hotel management for the successful operation of the property. Job Requirements: * Minimal 1 year hotel experience is required. * Be self-motivated and able to work independently. * Strong work ethic and a desire to succeed. * Clean background check, and reliable transportation a must. * Must possess solid basic accounting and math skills, be comfortable with computers and have excellent customer service and communication skills. * Must be available to work any shift 7:00 am - 12:00 am and weekends.
    $26k-34k yearly est. 60d+ ago
  • Office Admin

    Topgolf 4.0company rating

    Office Manager Job In Durham, NC

    **Job Responsibilities** + Assist in managing and organizing office operations and procedures. + Handle incoming calls, emails, and correspondence, directing them to the appropriate personnel. + Maintain office supplies, equipment, and inventories, replenishing as needed. + Prepare and edit documents, reports, and presentations as required. + Take refund requests, receipt requests, and paperwork verification. **Critical Skills & Experience Requirements** + Proven experience in an administrative or office support role. + Proficiency in office software including word processing, spreadsheets, and email tools. + Excellent communication and interpersonal skills. + Strong organizational and multitasking abilities. + Attention to detail and accuracy in work. + Ability to maintain confidentiality and handle sensitive information. + Cash handling experience ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee. Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
    $28k-36k yearly est. 30d ago

Learn More About Office Manager Jobs

How much does an Office Manager earn in Durham, NC?

The average office manager in Durham, NC earns between $25,000 and $59,000 annually. This compares to the national average office manager range of $30,000 to $62,000.

Average Office Manager Salary In Durham, NC

$39,000

What are the biggest employers of Office Managers in Durham, NC?

The biggest employers of Office Managers in Durham, NC are:
  1. Dr Lane & Associates
  2. Motorsports of Durham
Job type you want
Full Time
Part Time
Internship
Temporary