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  • Office Manager

    Equity Lifestyle Properties, Inc. 4.3company rating

    Office manager job in Sturgeon Bay, WI

    Join our team in the heart of Door County and help facilitate amazing experiences for our guests! As the Office Manager at our beautiful seasonal campground, you'll be a key player in keeping everything running smoothly. You'll lead daily office operations, support the Property Manager, and make sure every visitor leaves with great memories and plans to return. Key Responsibilities: · Oversee all front office operations, ensuring efficient daily workflows and exceptional guest service. · Act as the primary point of contact for daily and seasonal campers-responding to inquiries, taking reservations, and resolving issues promptly both in-person and over the phone. · Support the Property Manager with administrative duties such as scheduling, reporting, and ensuring corporate compliance. · Handle financial tasks, including processing payments, deposits, and regular cash handling and balancing. · Maintain organized records and seasonal camper files, keeping documents current and compliant with corporate and campground policies. · Assist with seasonal site sales by contacting leads, managing waitlists, and coordinating with prospective campers. · Communicate and coordinate with vendors, contractors, and service providers to ensure timely delivery of goods and services. · Collaborate closely with the Park Manager to address guest feedback, identify process improvements, and deliver outstanding campground experiences. · Maintain a welcoming office environment that reflects our values of hospitality, efficiency, and professionalism. What We're Looking For: · High school diploma or GED required, additional education in business, hospitality, or recreation management a plus. · At least 1-2 years of experience in customer service, administrative support, or hospitality. · Strong communication and interpersonal skills with a friendly, professional demeanor. · Excellent organization, time management, and attention to detail. · Proficiency with computers, reservation systems, and office software (training provided). · Ability to multitask in a fast-paced, guest-focused environment. · A team-oriented spirit and a genuine love for camping are a plus! Why You'll Love It Here: · Be part of a close-knit, upbeat seasonal team that values community and customer satisfaction. · Enjoy working in one of Wisconsin's most scenic summer destinations. · Gain valuable experience in both hospitality management and administrative.
    $42k-56k yearly est. 5d ago
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  • Care Team Manager - Frank St

    Beacon Specialized Living 4.0company rating

    Office manager job in Eau Claire, WI

    Beacon is a successful and national private-equity backed behavioral health company providing residential-based services and supports to children and adults with Intellectual and Developmental Disabilities, Severe Mental Illness, Autism, and high-acuity behaviors. All activities related to this position must be delivered in compliance with the company's policies and procedures, accreditation standards, state and federal licensing requirements, HCBS guidelines and the contractual requirements of Community Mental Health Agencies and other regulatory bodies. As a Beacon employee, you are expected to be aligned with the goals and mission of the organization, and to perform in accordance with our “I CARE” core values of the organization - Integrity, Compassion, Advocacy, Respect and Excellence. *Responsibilities/Essential Functions *(Daily, Weekly, Monthly, Quarterly, Annually, or as needed) * Always be compliant with all company and regulatory policies and procedures. * Operate assigned home(s) in a manner that will ensure company goals including meeting or exceeding our home budgets and clinical effectiveness set by the company and/or our customers. * Supports and supervises assigned Direct Support Professionals (DSPs), ensuring each has the training and skills to successfully provide high-quality care. * Maintains assigned home(s) and ensures good working order of all related systems, facilities, and furnishings. * Assign repairs and maintenance duties to staff when possible. Contact the Beacon maintenance department or direct supervisor to address facility maintenance issues. * Assists direct supervisor with contracting for approved services, and direct and evaluate the performance of contractors providing needed services. * Responsible for maintaining cleanliness of assigned home(s) and vehicle(s) by developing daily duties and responsibilities for all employees for each shift. * Communicate daily with direct supervisor. * Manage the on-call responsibilities. Reports on- call hours to direct supervisor as needed. * Responsible for reviewing or sending direct supervisor important topics for monthly home meetings. * Responsible for preparing the meeting room and scheduling staff for meetings. * Build positive relationships with referral sources, government and licensing agencies, and assist in coordinating admissions for individuals served, as needed. * Collaborate with Beacon leadership and various functional areas to improve the quality of operations, compliance, residential care, and employee performance. * Always maintain professional conduct and ensure the same from the home staff when on duty. * Perform other duties that may be assigned or established by the company. *Regulatory, Contractual, and Accreditation Compliance Responsibilities: * * Responsible for contacting direct supervisor if someone from a regulatory agency, adult protective services, an investigating body, or police arrives at the home. Cooperates with investigation as directed or required (As events occur). New Jersey employees must cooperate with Department of Human Services (DHS) Staff during an inspection or investigation. * Complete incident reports in the company electronic system timely and send a copy to direct supervisor for approval. Once approved, the home manager is responsible for filing the report in the incident report (IR) in designated area. * Ensure that all incident report actions, and corrective action plans (CAP) and/or plans of correction (POC) are implemented accurately and timely. * Assists direct supervisor with annual documentation updates for individuals served. Responsible for informing direct supervisor of Individuals status changes that required updates to protocols or documentation. * Ensures compliance with employee training and certifications to meet licensing standards, recipient rights, and accrediting bodies. * Communicate with state and local regulators openly and as a respected and reliable partner. *Census and Budget Responsibilities: * * Works collaboratively with direct supervisor, referrals, and regional team to effectively manage census, including Leaves of Absence (LOAs) for assigned homes to ensure budgeted revenue targets are successfully met or exceeded. * Responsible for getting the direct supervisor all logs and documentation that support the care provided and other documentation as needed. * Manages assigned home(s) payroll costs: 1) through effective recruitment/hiring and staff retention; 2) by working with direct supervisor to analyze and maintain good staff scheduling practices; and by 3) monitoring and correcting trends that impact costs such as “no shows,” terminations, and overtime. * Manage the home budget, petty cash fund and individual funds in accordance with company policies. Assures all financial reporting (payroll, petty cash, individual funds, billing, etc.) is timely and accurate. * Ensures that time-and-attendance and payroll reporting is accurate. *Staffing and Human Resources Responsibilities: * * Responsible for keeping direct supervisor informed of current and future staffing changes or shortages. * Monitors and maintains employee scheduling and time worked to annual budget. * Responsible for ensuring open shifts are staffed and finding replacement staff as required. * Oversee all residential care related functions at assigned house or program. Works collaboratively with direct supervisor, HR, Training and Recruiting to complete candidate interviews, staff evaluations, separations, and training of new employees. * Responsible for informing direct supervisor of personnel issues requiring monitoring, counseling, or feedback. Responsible for completing COS once disciplinary action is determined by direct supervisor. * Conducts on-site training for direct support professionals and develops teams that support each other to perform the daily responsibilities of home(s). * Responsible for notifying employees that they are scheduled for a class, and the date, time, and location of class (Direct supervisor will schedule, monitor and track). * Establishes goals and provides feedback to direct support professionals (DSPs) on annual performance reviews. * Ensures all new employees are welcomed, receive orientation, and are integrated into the team. * Provides check-in discussions with direct reports on a monthly basis. *Clinical and Individuals Served Care Responsibilities: * * Collaborate with direct supervisor and clinical team to ensure proper clinical actions are taken to maintain or improve Individuals' health, safety, and stability. * Collaborates with direct supervisor and clinical team in overseeing the Individuals activities and programs and identifies ways to improve how these programs can enrich the Individuals social, emotional, mental, and physical needs as well as increase their home involvement and independent living skills. * Communicates regularly with all internal and external clinical, medical, and regulatory agencies as required * Attend and ensure DSPs attend Individuals functions as scheduled and maintain regular Individual interaction in accordance with their person-centered plans. * Ensure DSPs regularly assist Individuals in skill building and community activities. * Works with direct supervisor in the review of each Individuals status and ability to perform under the terms and conditions of our respective contracts. * Apply trauma informed care: recognizing the presence of trauma symptoms and acknowledging the role trauma may play in an individual's life including service staff. * Promote trauma informed care at all levels of the organization and help create a culture that is sensitive and responsive to the feelings of our individuals to help our staff overcome and avoid responding negatively to stigmas they will never truly understand. *Quality Assurance, Monitoring and Reporting Responsibilities: * * Oversee all administrative, clerical record-keeping, clinical record-keeping, medication administration, transportation, and coordination of care duties at assigned home site(s) (Daily). * Completes/conducts Fire and Emergency drills as required. * Submits accurate daily entries in the electronic health records (EHR). * Routinely monitor physician-directed meal plans, kitchen sanitation, meal quality, the quality and appearance of service and staff, cleanliness of space, and Individual satisfaction. * Responsible for ensuring tasks on the daily reminder list are completed timely and informs direct supervisor of any deficiencies. * Responsible for keeping direct supervisor and HR informed timely of work injuries within 24 hours. * Conduct random home and vehicle inspections and correct any violations of company policy as soon as possible. * Conduct random Individual(s) audit reviews and communicate findings to your direct supervisor, and clinical and operations' leadership. * Maintain confidential (HIPAA (Health Insurance Portability & Accountability Act) compliant), * Individual Served, prospective Individual, and employee of Beacon. * Monitor and ensure positive individual, family, community and regulatory agencies and employee relations by responding promptly and appropriately to their needs, requests, concerns, and suggestions (Daily). * Preserve and protect the privacy, confidentiality and security of all medical records, proprietary and other confidential information relating to Beacon Specialized Living Services, Inc., its individuals served, Team Members, activities, and affiliates, in accordance with all applicable laws (especially HIPAA (Health Insurance Portability & Accountability Act)) and contract terms. * Promote Beacon positively and model our core values in everyday behavior. * Understand how to approach and communicate with all Individuals including those who are cognitively impaired. * Treat Individuals, family members and other team members with dignity and respect while responding to their needs. * Maintain and sustain a safe community environment and workplace. * Cooperates with Beacon Specialized Living, the Department of Human Services (DHS) staff or any other regulatory body during any inspection, investigation or inquiry. * Follow Beacon's policies, procedures, and manuals. *Professional Conduct and Management Effectiveness: * In addition to evaluating your work performance you will be evaluated for the following work behaviors: * *Job Knowledge: *Depth and breadth of knowledge supporting our organization goals. * *Quality of Work: *Freedom from errors and mistakes, timeliness. Accuracy, quality of work in general. * *Quantity of Work: *Work output of the employee. * *Reliability: *The extent to which the employee can be dependent upon to be available for work, do it properly, and complete it on time. The degree to which the employee is reliable, trustworthy, and persistent. * *Initiative and Creativity: *The ability to plan work and to go ahead with a task without being told every detail and the ability to make constructive suggestions. * *Judgment: *The extent to which the employee makes decisions which are sound. Ability to base decisions on fact rather than emotion. * *Cooperation: *Willingness to work harmoniously with others in getting a job done. Readiness to respond positively to instructions and procedures. * *Attendance: *Faithfulness in coming to work daily and conforming to scheduled work hours. * *Planning and Organizing: *The ability to analyze work, set goals, develop plans of action, utilize time, and delegate work as appropriate. Consider the amount of supervision required and the extent to which you can trust employees to carry out assignments conscientiously. * *Directing and Controlling: *The ability to create a motivating climate, achieve teamwork, train, and develop, measure work in progress, and take corrective action. * *Decision Making: *The ability to make decisions and the quality and timeliness of those decisions. * *Problem Solving: *The ability to assess a problem, identify options or solutions, formulate * execute the plan, and achieve and sustain positive outcomes. * Embrace, support, and manage the business in accordance with Beacon's Mission and Core Values. *Education & Qualifications: * * A minimum of 2 years of college coursework in business, social science, or a related human service discipline strongly preferred. High school diploma or GED required. * 2-3 years' previous leadership experience working in a healthcare or behavioral healthcare related field preferred. * 1-2 years' previous management or supervisory experience preferred. * Approved by state, federal and government entities to work within BSLS programs. * Required to maintain industry required trainings and TB screenings (for select markets). * Must be able to pass a criminal background check. * Must successfully submit to and meet the requirements of the following, Central Registry, CARI (Child Abuse Registry), Criminal Background check and drug testing.)- New Jersey requirement only. * Excellent communication skills, both verbally and in writing. * Demonstrate the ability to identify and assess problems, develop solutions, and problem-solve successfully. * Demonstrates all core competencies related IDD services and individuals with mental health concerns. * Attention to detail and ability to multitask. * Ability to complete required training in connection with accrediting agencies, state and local regulatory agencies, and other government bodies. * Must possess a valid Driver's License. * Ability to use office equipment and information technology software. * Ability to physically and emotionally work with individuals who possess mental illness and co- occurring disorders. * Ability to work in an environment with the potential for exposure to physical aggression from individuals served. * Ability to work in an environment with the potential exposure to infectious disease. *Required Information Technology (IT) Systems Skills and Proficiency: * Beacon Specialized Living Services (BSLS) uses a variety of information technology information systems including Microsoft Office 365 including Word, Excel, Power Point, Outlook, Teams, and OneDrive; HRIS systems, Attendance and Time Clock systems, Electronic Health Record and Electronic Medication Administration Record keeping systems, Clarity, and others.HM will be responsible for learning and becoming proficient with these IT systems and others that BSLS may deploy or change in the future. *Physical Demands and Work Environment: * The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions. *Physical demands: * * While performing the duties of the job the employee must be able to move about the home or community 50% of the time and can bend, squat, stand, kneel, push, pull, walk, and reach above shoulder. Employees must be able to remain in a stationary position 50% of the time. * Ability to lift and carry objects up to 50 pounds for short distances (5-10 feet) daily. * The employee will climb (8-12) stairs 8-10 times per day. * The employees will operate a computer and other office productivity machinery, such as a copy machine and computer printer. Ability to access, input, and retrieve information from the computer and use information technology systems as noted above. * The employee must be able to prepare meals which require the use of an oven, stove or microwave that may require overhead reaching. * Complete laundry services that include sorting, washing/drying, and folding. May be required to carry loads of laundry up and down (8-12) stairs. * Grocery shopping that includes driving to the grocery store daily to grocery shop, carrying full grocery bags of groceries up and down stairs (8-12), and reaching and stooping to put away groceries. * The employee will perform cleaning activities, which include mopping, sweeping, and vacuuming that require regular lifting, turning, bending, and reaching. * Provision of personal care to Individuals Served, transferring of individuals: from bed to chair, chair to standing, sit to standing that requires the strength to assist lifting to a 200-pound Individual. * Constantly communicate and exchange information with team members. * Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus to compare and distinguish administrative data and figures. Ability to make general visual observations of facilities or structures, for safety inspections and hazard identification. * Hearing ability to perceive the nature of sounds at normal speaking level with or without correction. Ability to receive detailed information through oral communication, and to make discriminations in sound. * Dexterity of hands and fine finger movements for medication distribution, manual dexterity to handle objects. * Read/comprehend, write, communicate orally, reasoning, and analytical abilities, and mental flexibility. Proficient in speaking, reading, and writing the English language required. * Ability to effectively perform verbal and physical interventions recommended by the CPI System training. * Duties performed routinely require exposure to blood, bodily fluid, and tissue. *Work Environment: * * While performing the duties of this job, the employee continually works in a typical home setting or in the community at various stores, restaurants, entertainment venues, etc. Work may involve the treatment of non-cooperative individuals served with psychosocial problems and needs, or chronic and acute health problems. * The work environment presents situations that cause stress and anxiety due to an individual's behavior. * The noise level in the work environment is usually moderate. * The employee may be exposed to cold, heat, dust, or smoke. *AAP/EEO Statement:* It is the policy of Beacon to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Beacon will provide reasonable accommodation for qualified individuals with disabilities. As an employee of Beacon Specialized Living Services (BSLS) you understand and acknowledge that BSLS provides care for individuals which operate 24 hours 7 days a week at multiple home locations, and that you may be scheduled to work any time or day of the week, including holidays, and that you may be assigned to work at different homes as needed. You understand and acknowledge that BSLS reserves the right to reassign you to work at any of its home locations if necessary. This is intended to describe the nature and level of work required by the person assigned this classification. It is not an exhaustive list of all duties and responsibilities. Other job duties and responsibilities may be assigned by the employer at the employer's sole discretion. This job description may be amended at any time by the employer.
    $22k-26k yearly est. 6d ago
  • Manager, Client Experience

    Medica 4.7company rating

    Office manager job in Minnetonka, MN

    Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for. We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration - because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued. The Manager, Client Experience, has overall responsibility for Commercial account management service delivery and operational support. This position is critical in the leadership and management of the Account Managers and Account Executives, providing the business and service processes for clients and brokers. This role focuses on retention and membership growth through supporting new business sales and renewal of existing business. Performs other duties as assigned. Key Accountabilities People Management and Team Development Provides day-to-day management of Account Managers and Account Executives including performance management, individual development, career growth, and succession management. Includes daily leadership of staff, goal setting, coaching and development, and annual performance reviews Provides routine assessments and coaching related to performance and regular feedback around team effectiveness, retention of business and service expectations. Facilitates annual employer satisfaction survey and ensures results are consistently favorable; applies market feedback to customized individual and team training needs Accountable for building the team through employee selection, performance management and training. Directs the successful deployment of organizational plans with clients and brokers Coordinates all aspects of training including partnering with operations, product, and shared services teams to ensure the staff is up to date on Medica products, processes and tools Process Improvement and Organizational Support Leads and participates in cross functional work groups to implement organizational initiatives impacting commercial business Identifies and provides prioritization of both Client Support and Medica wide process improvement activities including implementation of compliance initiatives and directives Leads in resolution of escalated client issues Partners with Sales and Operations to address exceptions and customized requests to determine viability, effort, risks, costs and impact. Coordinates with product administration, sales operations, and account teams to achieve retention objectives Provides market (employer and broker) input to product management for new product development, including benefit enhancements, service area expansion, network development, and communication materials Significant Collaborator with External Stakeholders and Internal Leaders Establishes and maintains relationships with key broker partners and clients Represents Medica externally by attending broker and client activities including business events, conferences, training sessions, and other events Partners and builds relationships with other internal and operational departments to coordinate efforts and enhance synergies to improve the customer experience Required Qualifications Bachelor's degree or equivalent combination of education and experience required 5+ years applicable work experience required Skills and Abilities Business expertise and working knowledge of Medica's internal and external sales, operational structure and processes Experience with Association Health Plans (AHPs) and Professional Employer Organizations (PEOs) strongly preferred Demonstrated leadership experience required Ability to build, lead and develop people and teams Strong operational mind-set - able to manage details, projects and process well Strong interpersonal skills (listening, mentoring, motivating) Proven process improvement and problem-solving capabilities Results focused Industry knowledge Strong decision-making ability Effective collaborator Demonstrated successful track record of managing a team handling large commercial/employer clients This position is an Office role, which requires an employee to work onsite at our Minnetonka, MN office, on average, 3 days per week. The full salary grade for this position is $92,200-$158,000. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $92,200 - $138,285. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to base compensation, this position may be eligible for incentive plan compensation in addition to base salary. Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees. The compensation and benefits information is provided as of the date of this posting. Medica's compensation and benefits are subject to change at any time, with or without notice, subject to applicable law. Eligibility to work in the US: Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States. We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $92.2k-158k yearly 3d ago
  • Manager - Dental Center

    Family Health Center of m 3.8company rating

    Office manager job in Chippewa Falls, WI

    The Manager - Dental Center is responsible for the day-to-day operations of one or more dental centers and serves as a liaison between dentists, staff, and administration. Under the direction of leadership, this individual oversees operational efficiency, ensures alignment with organizational goals, and contributes to the development and implementation of strategic business plans to support growth and expansion of dental services. ESSENTIAL JOB FUNCTIONS Maintains a well-trained and knowledgeable workforce to ensure effective service delivery and supports the ongoing development of team members. Evaluates staff performance and clearly communicates performance expectations to promote a productive and accountable work environment. Addresses employee concerns and monitors the implementation of performance improvement plans and disciplinary actions as needed. Manages staffing levels to meet patient care needs while adhering to established budgetary guidelines. Directly supervises business office operations and associated staff to ensure consistency and efficiency. Assists the Dental Assistant Manager in supporting and managing daily clinical operations and clinical staff. Maintains budgetary controls to support the center's financial performance and achieve established financial goals. Assists with the preparation of the annual capital equipment budget and collaborates with Dental and Family Health Center (FHC) Leadership to align purchasing practices with organizational goals. Collaborates with Business Systems Leadership to review reimbursement processes, coding, and billing updates to ensure alignment with financial targets. Partners with Service Line Leadership to establish center goals, develop and execute strategic plans, and monitor center performance metrics for trend analysis and operational improvements. Works with FHC dental billing teams to identify and address patient or department billing issues. Assists in resolving patient or family concerns related to care, billing, or service by facilitating timely and effective communication. Supports the effective use of dental software systems, including training, testing, and troubleshooting. Maintains strict adherence to scheduled work hours with regular and reliable attendance. Performs other duties as assigned. EDUCATION AND EXPERIENCE Associates Degree or equivalent with applicable experience as listed below. Preferred Master's degree in business administration or healthcare administration. Five years management experience with less than a bachelor's degree; or three years management experience with a bachelor's degree; or two years management experience with a master's degree. Preferred five years' management experience in a dental or healthcare setting. Equal Opportunity Employer
    $42k-56k yearly est. Auto-Apply 24d ago
  • Customer Manager

    Advantage Sales & Marketing Dba Advantage Solutions 3.9company rating

    Office manager job in Madison, WI

    Customer Manager The Customer Manager is a salesperson responsible for being the sales expert for a designated Customer(s), providing strategic customer insights. The Customer Manager works to ensure joint business plans are executed by the customer. This role works closely with Key Account Managers (KAMs) within that assigned department, as well as order entry, claims, schematics, and retail sales associates to ensure all Client and Customer standards are met. The Customer Manager (CM) must possess the ability to bridge the relationship between the Key Account Management Team (KAM Team) and all stakeholders at assigned customer(s). Our clients are defined as the manufacturers, vendors, or brands who have contracted Advantage as their sales force. Our customers are defined as retailers, wholesalers, or distributors, to whom we sell our clients' brands. This teammate will collaborate with customers to develop strategic plans to accomplish the business goals and work with retailer associates (such as buyers, category managers, replenishment managers, and others) on Headquarter calls to implement the programs. Job Will Remain Open Until Filled Responsibilities The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Essential Responsibilites • Drive our clients' business at assigned customer. Increase distribution, grow sales dollars/units/share/other KPI's, while staying within budget guidelines • Manage and coordinate Sales Activities, through sales analysis of customer data, sales planning, and sales presentation. • Conduit between Customer(s), Key Account Managers and Clients through product line presentations, new item presentations, display selling. • Manage and delegate KAM and Client Divisional Initiatives (i.e. achieving parity pricing vs. inline and competition, maintain up to date Team Business Trackers, photo request presentation, and special requests). • Secure/ensure timely and accurate responses from customer(s) to KAM Team/Clients which includes promotion forecast. • Manage selling recommendations from the customer(s) to grow and build the business long-term. • Attend and present in client meetings at designated customer(s) • Attend and present in Management Team meetings. • Conduct and manage customer(s) meetings focusing on client promotional events, displays, etc. • Build relationships with buyers and support departments at customer, works with KAM to recommend growth plans, execute plans, assist with tactical issues such as PO's, cost changes, contract execution and ensuring retail/merchandising execution. • Develop and leverage relationships with key influencers and decision makers in assigned customers. • Sell displays, period promotions, present business reviews, and new item introductions. • Build and present product distributions based on previous performance using the customer scan data. • Present pricing disparities in assigned customer based on client recommendations; achieve parity pricing inline and vs. competition. • Take weekly photos based on client request and needs. • Acquire weekly pricing for clients based on their product (s). Client Quota Achievement o Meets or exceeds Client's goals for sales, distribution, share, pricing, shelving, and promotional volume o Launches strategies to pursue new opportunities Client KPI's Achievement Implements retailer headquarter calls and penetrate key positions at the retailer to: o Achieve sales goals by managing and maximizing manufacturer marketing and promotional funds while staying within financial guidelines o Ensure that all retail pricing and indirect order guides within the division is updated by regularly correcting discrepancies o Secure Client approved schematics for all Clients' brands by providing direction and communication to our schematic, reset, and retail departments o Ensure incremental sales through distribution of new products and maintenance of existing SKU's o Collaborate with category management team to develop retailer presentations by using database rationale such as SKU optimization, efficient promotion causal data, and lift analysis o Manage accounts to achieve the targeted ACV on Innovation Business / Category Reviews o Builds and maintains effective client and retailer relationships in order to ensure customer access and client perspective that we are connected and engaged with key stakeholders o Demonstrates sales accomplishments and areas of opportunity by developing sales presentations for Customers and Clients o Implements Customer HQ Calls and demonstrates an ability to penetrate key positions at the retailer o Offers strategic input pursuant to annual business plans, problem solving, ongoing customer management. Finds the intersection of retailer and client objectives and drive win/win scenarios Supervisory Responsibilities Direct Reports - This position does not have supervisory responsibilities for direct reports Indirect Reports - May delegate work of others and provide guidance, direction and mentoring to indirect reports Travel and/or Driving Requirements - Travel is not an essential duty and function of this job Minimum Qualifications Education Level: (Required): Bachelor's Degree or equivalent experience - 2-4 years in sales or retail experience and knowledge of CPG industry Experience managing multiple projects simultaneously Knowledge and experience with designated customers preferred Skills, Knowledge and Abilities - Excellent written communication and verbal communication skills - Ability to motivate and inspire - Good interpersonal skills - Demonstrate conflict management skills - Excellent decision-making skills - Ability to exercise sound judgment - Ability to work effectively with management - Ability to ensure a high level of service and quality is maintained - Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers Environmental & Physical Requirements Office / Sedentary Requirements: Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the ability to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs. Additional Information Regarding Job Duties and s Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.
    $72k-104k yearly est. Auto-Apply 35d ago
  • Director of Business Services / Business Office Manager

    Artis Senior Living 3.5company rating

    Office manager job in Woodbury, MN

    The individual that will be successful in this role will be technically savvy and comfortable working across multiple platforms. Multi-tasking, time management, communication and organizational skills are a must! * Starting pay is $28 - $30 / hour, depending on experience! The Director of Business Services / Business Office Manager will assist the Executive Director with a range of administrative and operational tasks related to associate onboarding, record management, recruitment, and associate relations. Manage the business office, front desk, telephones, community files and records, and provide leadership to the Community. Working at Artis Senior Living, you'll play an integral role on a dynamic team helping people living with dementia achieve the essential human needs of purpose, belonging and joy by building a bridge between their lifelong identity and present daily life - we call this act of service "Honoring Yesterday & Celebrating Today." We like to think that Artis associates are the most thoughtful people on the planet, so in return - they deserve to feel safe, supported, and inspired to grow. We truly look forward to you being part of the Artis family! We are proud to be a Great Place to Work Certified company. The Director of Business Services / Business Office Manager will: * Provide unparalleled customer service, ensuring that residents and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals' needs and rights. * Manage the recruiting and onboarding process for all new team members. Actively participate in the interviewing process, create new hire documents, initiate background and reference checks, manage onboarding and I9 verification, and schedule new hire orientations. * Create and maintain all personnel files in accordance with state and federal guidelines. * Maintain accurate records for all Accounts Receivable (including collections), payroll and petty cash; process items for corporate accounting functions under direct supervision of the Executive Director. * Maintain current resident business files and leases. * Maintain community census data and Medicare/Medicaid reimbursement, if applicable. * Document and report work-related injury/incidents to the insurance company in accordance with Artis policies and procedures. * Manage and coordinate multiple projects simultaneously through completion. * Observe community policies and procedures regarding resident and team member safety, attendance, timeliness, house rules, teamwork, and resident service. * Adhere to all Infection Prevention, OSHA, fire and safety regulations at all times, to ensure the safety and well-being of all community residents. * Answer all incoming calls, greet visitors and accept resident deliveries. * Maintain confidentiality of information received regarding the community, employees and residents. * Perform all other duties as requested. Education Requirements: * Must possess a high school diploma or equivalent. Additional course work in business management, accounting, and/or human resources preferred. * 2-3 years of demonstrated office management experience in senior living or health services.
    $28-30 hourly 15d ago
  • Customer Growth Manager

    Marco 4.5company rating

    Office manager job in Minnetonka, MN

    At Marco, we're transforming how our IT Services unlock growth inside existing customers. The Growth team is our engine for smart growth - mining data, insights, and trends to spot what customers need next, before they even know it. As the Customer Growth Manager, you'll collaborate with a cross-functional team that turns Marco service delivery data, customer success signals, digital tools & portal data, and vCIO/vCISO insights into actionable go-to-market plays that expand wallet share, drive adoption, and accelerate Net Revenue Retention. This isn't traditional sales enablement. It's cutting-edge, predictive, strategic, and creative - building a bridge between the data that lives in our systems and the opportunities that live in our customers' businesses. WHAT YOU'LL DO: Own the revenue expansion engine - define the strategy, frameworks, and cadence for identifying, validating, and activating upsell and cross-sell opportunities. Synthesize inputs from our incredible Insights Portal, cutting-edge tool stack, Customer Success, Service Delivery, and Consulting teams into a unified opportunity pipeline. Lead GTM plays - turn insights into repeatable offers, campaigns, and vertical plays (e.g., “Credit Union Cyber Resilience” or “Healthcare Compliance Bundle powered by ACE”). Partner with Sales & Marketing to translate insights into customer-ready narratives and campaigns. Build intelligence dashboards that track attach rate, NRR, and expansion velocity across verticals and solutions. Run the “Growth Council” - a monthly cross-functional session aligning CS, Service Delivery, Consulting, and Sales around top expansion priorities. Champion customer advocacy - ensuring that every upsell or cross-sell is rooted in solving a real, verified business problem. WHAT YOU'LL BRING: 7-10 years in Managed Services, SaaS, or Technology Services with experience in Revenue Operations, Product Marketing, or Customer Success Strategy. Experience leading cross-functional initiatives and aligning stakeholders.· Familiarity with PSA/RMM tools (ConnectWise), delivery support & insight tools (Scalepad, etc) and CRM platforms. Ability to connect business strategy with data - seeing patterns others miss. Excellent communicator - equally comfortable in a C-suite strategy session or a hands-on data review. A growth mindset, curiosity, and a “builder” mentality. WHY THIS ROLE MATTERS: You'll work at the intersection of data, strategy, and storytelling - building a new function that helps customers grow, strengthens our value, and adds to Marco's growth. Your success will be measured in expansion wins, vertical insights, and the strategic plays you bring to life! Pay Range: $79,212 - $122,779 annually + 20% incentive target The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at *************************
    $79.2k-122.8k yearly 19h ago
  • General Inquiries - Corporate Office Positions

    Ames Construction 4.7company rating

    Office manager job in Burnsville, MN

    Ames Construction has built America for more than 60 years, and the exceptional people who make up our team are a vital factor in our success. We are a full-service, heavy civil and industrial general contractor that brings innovative solutions to many market segments, from highway and bridge construction to mining and rail. Ames is a family-owned company that retains its entrepreneurial spirit while offering the experience and stability of a proven construction industry leader. Equipped with our core values of People, Team, Our Bond, Persistence, and Vision, we make communities across the U.S. safer, keep supply chains moving, and lay the groundwork for a sustainable future. By joining Ames, you will be working with talented colleagues at an award-winning, nationally recognized top 75 general contractor. . For general inquiries or office positions not posted, please apply here. . Ames Construction is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $54k-67k yearly est. Auto-Apply 60d+ ago
  • Dental Office Manager

    All Smiles Dentistry

    Office manager job in Cottage Grove, MN

    Job Description We're looking for an Office Manager to help lead and grow our Cottage Grove dental practice. This is a great opportunity to step into a newly revitalized office that's building something special-together. Schedule Monday & Tuesday: 8:00-6:00 Wednesday & Thursday: 8:00-4:00 Fridays: as needed About the Office Our Cottage Grove location is refreshed, growing, and full of momentum. We're proud of the culture we're building-supportive, team-oriented, and genuinely kind. People enjoy coming to work here, and patients feel it the moment they walk through the door. The Role As Office Manager, you'll be the heartbeat of the practice. You'll support the team, help keep the day running smoothly, and play an active role in the continued growth of the office. This role is perfect for someone who leads with confidence, communicates well, and truly enjoys supporting both people and processes. What We're Looking For Dental office experience (management experience strongly preferred) Strong leadership and communication skills Organized, reliable, and proactive A team-first mindset with a positive, solution-oriented attitude Someone who cares about culture just as much as results Why Join Us A growing practice with real opportunity Supportive leadership that values your input A team environment where people genuinely help one another An office that feels welcoming, not stressful or cold If you're looking for a place where your experience matters, your voice is heard, and your work makes a difference every day, we'd love to connect. Skills: General Practice Denticon SoftDent Benefits: Dental 401k PTO Compensation: $28-$32/hour
    $28-32 hourly 6d ago
  • Office Manager, Highway Department

    Stearns County 3.7company rating

    Office manager job in Waite Park, MN

    Salary Hiring Rate: $39.30/hour, Grade 23, Exempt, Non-Union Stearns County Mission: Provide Exceptional Public Services to Assure a Safe, Healthy, Vibrant County for All. Stearns County Values: Professional | Approachable | Responsive | Collaborative | Fair & Equitable Stearns County is an equal opportunity employer and does not discriminate on the basis of race, color, creed, religion, national origin, sex, age, marital status, public assistance status, veteran status, disability or sexual orientation. It is important that your application show all the relevant education and experience you possess. Applications may be rejected if incomplete. Hiring Range: $85,825 - $102,479/annually (2026 Rates) Stearns County derives strength from its workforce and provides a welcoming environment where all are respected and valued. We are seeking a highly dedicated professional to join our leadership team in Public Works to provide ongoing supervision of office staff. County employees are provided a comprehensive benefit package, contributions to a Pension Plan , and generous time off. Please refer to our Benefits Overview . Position Objective To provide leadership for and management of the accounting and administrative support staff. This position is responsible for developing and performing the accounting and budgeting functions, process payroll and maintain all financial records, accounts and fiscal transactions for the department. Essential Duties and Responsibilities These examples do not include all possible responsibilities in this position and do not limit the assignment of related duties to this classification. 1. Directs and maintains the department's financial and cost accounting systems. 2. Directs employees involved with the input of expenditures and receipts into the Highway Department cost accounting system, County Finance system and the preparation of payroll for the department. 3. Develops, recommends, administers, and updates departmental policies and procedures affecting fiscal matters. 4. Monitors expenditures and revenues to accurately process all payments, receipts and payroll. 5. Insures proper processing of accounts payable and allocation of expenditures to the appropriate cost accounts. 6. Compiles infrastructure values and performs GASB-34 reporting. 7. Assists with preparation of the department budget, monitors budget performance, and recommends budget adjustments as necessary. 8. Supervises the overall contract management process, including tracking costs and receivables by funding source and processing payments to contractors. 9. Processes Federal and State contract grant requests and monitors/reconciles receivables of grants. 10. Oversees all financial reporting for the County Highway Department and governmental, contractual, and regulatory authorities. 11. Participates in employee selection, orientation, training, performance management and disciplinary actions. 12. Responsible for training and cross training staff on administrative/accounting functions. 13. Assists general public with obtaining permits. 14. Prepares invoices to municipalities for local participation on construction and/or maintenance projects including proper documentation for the charges. 15. Maintains effective working relationships with all applicable governmental, contracting and regulatory authorities. 16. Oversees inventories of materials and supplies in the department cost accounting system, reconciling all inventories with the financial system. 17. Reviews, reports and files fuel tax refund requests. 18. Implements the Department's p-Card program, ensuring all procedures are followed, purchases are authorized and proper support is obtained. 19. Oversees Department's IT needs in collaboration with Information Services and serves as the first-line troubleshooter for computer-related issues. 20. Ensures that all Department software is up-to-date, oversees the upgrade process for the Department with outside vendors and/or Information Services. 21. Attends work in a regular and timely manner. 22. Performs other duties as assigned or apparent. Minimum Qualifications In order to be considered for this position, applicants must possess the following: Bachelor's Degree in accounting or related business field with accounting emphasis Four years of accounting experience including one year supervising employees Experience using Microsoft Office Applications Reliable means of transportation to travel to multiple locations around Stearns County, some of which may not be accessible by public transportation Desirable Knowledge, Skills and Abilities 1. Knowledge of accounting theory, principles and practices. 2. Knowledge of principles of governmental accounting, including budget preparation and control measures. 3. Knowledge of principles of office management, including conflict resolution. 4. Knowledge of fiscal analysis methods. 5. Knowledge of State and Federal governmental fund accounting, auditing and reporting requirements. 6. Knowledge of automated accounting and internal audit trail procedures. 7. Ability to implement audit procedures. 8. Ability to perform difficult and complex accounting calculations and entries. 9. Ability to analyze, plan, organize, and perform detailed accounting procedures. 10. Ability to exercise sound judgment in decision making. 11. Ability to work independently with minimal supervision. 12. Ability to organize and prioritize tasks. 13. Ability to effectively communicate verbally and in writing. Accountabilities Shared By All Employees 1. Performs job responsibilities in a manner consistent with the County's mission and values. 2. Develops and maintains a thorough working knowledge of all department and County-wide policies, protocols and procedures that apply to the performance of this position. 3. Develops respectful and cooperative working relationships with co-workers. 4. Informs immediate supervisor of all important matters pertaining to assigned job responsibilities. 5. Seeks opportunities for further personal growth and development. 6. Represents the County in a professional manner to all internal and external contacts when doing the County's business. 7. Complies with all rules and policies in order to maintain a safe work environment. Accountabilities Shared By Managers and Supervisors 1. Demonstrates, by personal example, the integrity, ethics and excellence in work performance. 2. Participates in decisions related to the selection, promotion, transfer, pay and discipline of assigned employees. 3. Orients personnel to County policies and procedures, and clearly communicates primary responsibilities and expected performance outcomes so individuals may proceed with certainty in their respective positions. 4. Leads, monitors, and continually evaluates employee performance using the performance communication process. 5. Administers County policies and contracts in a legal manner and fully documents all incidents and actions taken as a member of the supervisory/management team. 6. Creates a work environment in which individuals are motivated to accumulate additional skills and competencies and assists them in seeking opportunities for further personal growth and development. Work Environment and Physical Demands The primary responsibilities for this position will be performed approximately 100% of the time indoors. Will require travel to offsite locations and minimal attendance at evening meetings. Will have infrequent exposure to health hazards and accidents; requires a low level of physical effort. All employees are required to reside within the state of Minnesota. Extent of Supervision or Guidance Provided Work is performed under the general supervision of the County Engineer. Supervision of Others This position supervises Staff Accountant, Senior Account Technician, and Administrative Assistant positions. Responsibility for Public Contact Moderate. Hours of Work This position has a normal work schedule of 7:30 a.m. to 4:00 p.m.; may include some hours outside of normal work hours on occasion. Interview Date If you are selected to be interviewed for this position, interviews will be held on a date to be determined. Invitations to interview will be sent to the email address listed on the job application and will be based upon an assessment of education and experience. A job specific physical, drug and/or psychological exam may be required before appointment. Benefits To view Stearns County benefits go to: Stearns County Benefits Page If you require special accommodations to participate in the Stearns County hiring process, please contact us at ************.
    $36k-45k yearly est. Auto-Apply 35d ago
  • Office Admin

    Vista Global 4.1company rating

    Office manager job in Bay City, WI

    Vista Aircraft Maintenance is seeking to hire a dynamic and highly organized Office Admin to join our team in Wisconsin. The Office Admin supports the daily operations of the Repair Station with a strong focus on HR-related tasks. Reporting to the Accountable Manager, this role manages administrative processes, maintains employee records, prepares reports, and supports communication across teams. This position plays a key part in keeping the Repair Station running smoothly and requires someone who is proactive, organized, and comfortable in a fast-paced environment where priorities can shift quickly. The Office Admin works closely with facilities, maintenance, talent acquisition, HR, and other departments, and must maintain a positive, professional, and service-oriented approach at all times. Vista Aircraft Maintenance is the in-house maintenance provider for the Vista Members' fleet, which comprises an unrivalled fleet of light, super mid-size, long-range and ultra-long-range aircraft. Vista Aircraft Maintenance has multiple maintenance hubs strategically located across the U.S. and Europe. Office Admin Responsibilities: Serve as a gate keeper and main point of contact for visitors and callers, managing badges, access, and inquiries with professionalism. Support calendar coordination by anticipating scheduling conflicts, maintaining meeting discipline, and assisting leaders with administrative needs. Assist with onboarding and offboarding processes, including preparing paperwork, maintaining records, and coordinating mailings. Contribute to a strong workplace culture by helping plan wellness activities, team-building sessions, workshops, and company events. Maintain operational efficiency through accurate data updates, mail organization, supply management, and upkeep of shared office spaces. Partner with the HR Business Partner to support compliance with employment laws, internal policies, and best practices. Required education and experience: High school diploma or equivalent required. At least 3 years of administrative support experience in a corporate or professional environment. Intermediate level of understanding in Microsoft applications including Outlook, Word, Excel, and PowerPoint. Experienced working in ADP Workforce Now, or comparable HRIS Software is preferred. Ability to treat sensitive or confidential information with appropriate discretion. Ability to take initiative, self-directed, results-oriented and prioritize multiple assignments. Why choose Vista America? No two days will be the same, your career with Vista America will be dynamic, challenging, and exciting. Operational Excellence and Innovation: Industry leader in private aviation with numerous career advancement opportunities. Certified™ Great Place to Work , highlighting employee satisfaction and career development. Commitment to Safety and Excellence: Wyvern Wingman Certified, Vista America has a history of performance adhering to rigorous safety practices and continuously surpassing benchmarks. Luxury World Class Fleet: We are committed to the highest standards. Our fleet is comprised of highly sought after aircraft, provided with white-glove opulent service that is guided by an obsessive attention to detail and craftsmanship. Benefits: Medical, Dental, and Vision plans 401(k) program with company matching and 100% vested immediately. Life Insurance and Long/Short term Disability Employee Assistance Program Empty Leg Flight Benefits & Customized Travel Site with Delta Airlines The affiliated operating partners of Vista are equal employment opportunity employers. The affiliated operating partners of Vista do not discriminate against any applicant or employee based on race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, and genetic information, or any other basis protected by applicable law. The affiliated operating partners of Vista also prohibit harassment of applicants or employees based on any of these protected categories. compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
    $35k-43k yearly est. Auto-Apply 48d ago
  • Front Office Manager

    Crescent Careers

    Office manager job in Brookfield, WI

    At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. The Courtyard/Residence Inn Complex is looking for its next great team member to lead our Front Office team. We are committed to providing you with: Highly competitive wages An exceptional benefit plan for eligible associates & your family members 401K matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you Discounts with our Crescent managed properties in North America for you & your family members. Hotel Room Discounts at Marriott properties worldwide. Here is what you will be doing each day: The Front Office Manager oversees the Front Office Operations to achieve customer satisfaction, quality service and compliance with Corporate/Franchise policies and procedures while meeting/exceeding financial goals. You will manage the Front Office Team to include training, coaching and provide support. Communication with all departments is key to ensure customer satisfaction. You will resolve customer complaints, anticipate potential issues by reviewing and monitoring complaints, operational issues, business flow and associates performance to ensure high levels of customer satisfaction and quality of service. Does this sound like you? You have a passion for our industry set high expectations for customer service. You have at least 2 years of experience as a Front Office Manager in a Hotel, excellent interpersonal, leadership and communication skills, you are excellent at resolving challenges and dedicated to provide excellent service to our guest. Marriott brand experience is a plus. Our differences are what make us great: At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
    $40k-54k yearly est. 13d ago
  • Customer Engagement Manager

    Dodge Construction Network

    Office manager job in Saint Paul, MN

    Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager. This role is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention. This is a full-time position and reports directly to the Manager, Customer Success. **_Preferred Location_** This is a remote, home-office role and candidates can be located anywhere in the continental United States. **_Travel Requirements_** Travel is less than 10% of the time and may be occasionally required for GTM or team meetings. **_Essential Functions_** + Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction + Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches + Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios + Follow SOPs for all account interactions within standard CRM systems and other tools **_Key Metrics for Success_** + **First-Year Retention Rate:** Percentage of clients retained through their first renewal date + **Renewal Rate:** Percentage of clients renewing beyond their first year + **Engagement Metrics:** Client usage rates and engagement with key platform features during the first year **_Education Requirement_** Bachelor's degree and/or combination of equivalent work experience preferred. **_Required Experience, Knowledge and Skills_** + 2+ years of experience in sales, account management, or customer support for SaaS-based software + Proficiency in Microsoft Office (Word, Excel, PowerPoint) + Ability to quickly learn and apply SaaS products + Basic knowledge of the construction industry, or the ability to learn it quickly + Strong personal integrity and accountability for outcomes + Excellent written and verbal communication skills + Strong relationship-building and customer-focused approach + Ability to coach customers on best practices and identify pain points and solutions + Empathetic mindset with a focus on supporting small business growth and customer success **_Preferred Experience, Knowledge, and Skills_** + Experience working in a SaaS environment + Experience with CRM or order management systems + Bilingual (English/Spanish) preferred **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary range: $50,000-$60,000 + monthly variable_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-SB1 \#DE-Remote \#DE-2026-23
    $50k-60k yearly 12d ago
  • Office Manager - with QB accounting

    Metrospec Technology

    Office manager job in Mendota Heights, MN

    Company: MetroSpec Technology designs and manufactures LED light sources for companies across North America. Its customers manufacture Light Fixtures sold into Architectural, Commercial, and Industrial applications. Not only does Metrospec manufacture here in Mendota Heights, Minnesota, its customers are all American Manufacturers as well. We are innovative, attentive to quality, customer schedule focused, and highly competitive. Metrospec wages, benefits, and bonus structures are top notch. We celebrate our successes and a 25 year history of achievement. Administrative and Operational duties: * Daily accounting transaction entries and associated reports. * Run daily accounting posting processes * Oversee maintenance, repairs, and ensuring the office is clean and safe. * Managing emails, phone calls, and mail, and directing inquiries appropriately. * Developing and monitoring the office budget, tracking expenses, and time tracking. * Maintaining both physical and digital files, ensuring organization and confidentiality. * Developing and enforcing office policies and procedures to ensure smooth operations. * Providing support and guidance to employees, and potentially handling some HR tasks. * Providing guidance, support, and performance feedback to staff. * Scheduling appointments, organizing meeting rooms, planning company events. * Assisting with scheduling, travel arrangements, and other administrative tasks. * Assisting with the onboarding process, paperwork, training, and setting up workstations. * Enforcing safety procedures and ensuring the office meets all relevant regulations. * Ensuring adequate inventory of supplies and placing orders as needed. Tools and knowledge: * Must know Quickbooks, and core accounting principles. * Proficient in Microsoft Windows, Word, Excel, Teams applications. * Some familiarity with MRP and manufacturing inventory practices. * Able to perform on-line purchasing with multiple vendors. * Able to work full time, in office sometimes opening or closing. Metrospec requires a background check for all candidates once an offer has been accepted.
    $47k-69k yearly est. 60d+ ago
  • Front Office Manager

    Prairie Naturopathic Doctors

    Office manager job in Minneapolis, MN

    Job Description Join our team! We are looking for the right person who is creative and efficient, self-driven, eager to learn, problem solver, and skilled in basic management and communication. Great technology skills is a plus! The successful candidate will be a self-motivated, creative, positive person with strong work ethic, great time management, excellent critical thinking/problem solving skills and customer service skills. Must take pride in being on time, on task, positive, reliable, professional and productive. Our PurposeBuild Health. Live Well. Our mission is to help as many people as possible regain and maintain their health by addressing the true causes of disease according to naturopathic principles. Our Values Our values reflect our purpose, our culture and shape the staff and work experience of PND teams wherever they are. Integrity: High Integrity - Be Honest and TrustworthyPositivity: Inspire Hope - Seek the GoodCommitment: Embrace the Cause - Take ResponsibilityGrowth: Strive for Greatness - Always Growing Duties include: Solo customer service management in a clinic setting Reception, phone calls, faxing, billing and scheduling of patients Inventory ordering and management Maintain HIPAA standards with patient health information Frequent communication with patients Managing incoming lab results and patient records, emails, inquiries and other paperwork to assist the health care providers with case management Teamwork with providers and medical assistants Other clerical duties as assigned (creating reports, placing orders, data management, etc.) Contributing to growth through improving efficiency, scheduling and marketing events Support with facilities management E04JI800ppic4036lvq
    $39k-51k yearly est. 10d ago
  • Front Office Manager

    Embassy Suites By Hilton Bloomington/Minneapolis

    Office manager job in Minneapolis, MN

    Front Office Manager As the Front Office Manager, you will oversee all front desk operations, ensuring a smooth and welcoming experience for every guest. You'll lead, train, and support the front desk team while managing scheduling, guest relations, and daily reports. Your leadership will drive service excellence and operational efficiency in the front office. Key Responsibilities You will be the leader of our hotel's front office team, ensuring exceptional guest experiences through efficient and seamless operations. Your daily tasks will include managing front desk staff, overseeing guest check-in and check-out processes, and resolving guest issues. You will report to the Director of Rooms or General Manager. A career as a front office manager can lead to opportunities in various management roles within the hospitality industry, such as director of rooms, hotel operations manager, or even a general management position. Education & Experience Hotel experience is always a plus! Applicants should have: A high school diploma, a GED, or one year of hotel experience Previous experience in a similar or related position A combination of education and experience What You'll Need to Succeed Eligible to work in the United States Ability to read, write, and communicate effectively in English Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations Availability to work a flexible schedule, including evenings, weekends, and holidays if needed A warm, professional demeanor that reflects HVMG's Culture of Excellence Why Our Associates Love HVMG Career growth opportunities across our nationwide portfolio Flexible scheduling Access up to 40% of your earned wages before payday with PayActive Paid Time Off (PTO) and Paid Holidays Full healthcare benefits: medical, dental, and vision 401(k) with guaranteed 4% match and no vesting period Exclusive hotel and food & beverage discounts About HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
    $39k-51k yearly est. 19d ago
  • Front Office Manager

    HVMG

    Office manager job in Minneapolis, MN

    As the Front Office Manager, you will oversee all front desk operations, ensuring a smooth and welcoming experience for every guest. You'll lead, train, and support the front desk team while managing scheduling, guest relations, and daily reports. Your leadership will drive service excellence and operational efficiency in the front office. Key Responsibilities You will be the leader of our hotel's front office team, ensuring exceptional guest experiences through efficient and seamless operations. Your daily tasks will include managing front desk staff, overseeing guest check-in and check-out processes, and resolving guest issues. You will report to the Director of Rooms or General Manager. A career as a front office manager can lead to opportunities in various management roles within the hospitality industry, such as director of rooms, hotel operations manager, or even a general management position. Education & Experience Hotel experience is always a plus! Applicants should have: A high school diploma, a GED, or one year of hotel experience Previous experience in a similar or related position A combination of education and experience What You'll Need to Succeed Eligible to work in the United States Ability to read, write, and communicate effectively in English Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations Availability to work a flexible schedule, including evenings, weekends, and holidays if needed A warm, professional demeanor that reflects HVMG's Culture of Excellence Why Our Associates Love HVMG Career growth opportunities across our nationwide portfolio Flexible scheduling Access up to 40% of your earned wages before payday with PayActive Paid Time Off (PTO) and Paid Holidays Full healthcare benefits: medical, dental, and vision 401(k) with guaranteed 4% match and no vesting period Exclusive hotel and food & beverage discounts About HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
    $39k-51k yearly est. Auto-Apply 20d ago
  • Front Office Manager

    Grand Geneva Resort & Spa 4.0company rating

    Office manager job in Lake Geneva, WI

    Front Office Manager - (2600001E) Description If you're eager to showcase your talents at a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We seek a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Front Office Manager at the Grand Geneva Resort & Spa, you'll assist in the oversight of the Guest Services department consisting of supervisory team, Club Vacation Liaison, Guest Service Agents, Night Audit, PBX and Trolley Conductors. Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you. What will you be doing?· Maintains standards of guest service as established by the Guest Services Director. · Ability to learn, manage and train associates on our HotSos System and OPERA Property Management System (PMS). · Responsible for the management of our guest's profile information and responsible for communicating with all departments to ensure guest information is relayed in a timely manner and all pre-arrival details are executed prior to guest arrival. · Responsible for managing and entering all new guests profile information that is obtained during the guests stay on property. · Maintain a complete knowledge of and comply with all hotel/departmental policies/service procedures/standards. · Provide budgets/forecasting numbers accurately and on time when requested by upper management. · Anticipate guest's needs, respond promptly, and acknowledge all guests, however busy and whatever time of day. · Maintain positive guest relations at all times· Resolve guest complaints, ensuring guest satisfaction Maintain complete knowledge at all times of:All hotel features/services, hours of operations All room types, numbers, layout, décor, appointments and locations All room rates, special packages and promotions Daily house count and expected arrivals/departures Room availability status and rate for any given day All hotel departmental policies and procedures· Perform other duties as assigned by the Director of Front office, Director of Guest Services or Director of Rooms. What do you bring to the role?Hospitality Degree preferred, plus 1 or more years of experience in the related field Able to work independently, has good judgment, problem solving, and decision-making skills Service oriented· Organization and time management skills. · Good oral and written communication towards guests, supervisors, peers, and/or subordinates. · Able to guide, direct, and motivate subordinates. Self-motivated and willing to think out of the box. What's in it for you?· A free, well-balanced meal every shift· Discounted gym membership· Room discounts at Marcus Hotels & Resorts· Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa· Free parking· “Two for one” movie theater coupons at Marcus Theatres· Ability to grow your career and transfer from one property to another· Early wage access· Paid time off· Flexible scheduling· Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match· And more!About Us:A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U. S. -based portfolio of 15 hotels and resorts, our properties are known for their unique character and style. Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. The Grand Geneva Resort & Spa is an equal opportunity employer. Primary Location: United States-Wisconsin-Lake GenevaWork Locations: Grand Geneva Resort 7036 Grand Geneva Way Highway 50 East Lake Geneva 53147Job: Front OfficeJob Posting: Jan 8, 2026, 9:37:26 PM
    $44k-54k yearly est. Auto-Apply 11h ago
  • Front Office Manager

    Bravo Hospitality Group

    Office manager job in Wisconsin Dells, WI

    SUMMARY: The Guest Service Manager is primarily responsible for handling all guest interactions and going above and beyond to exceed guest requests. S/he often provides the first point of contact for guests and is responsible for creating an excellent first impression. S/he is responsible for all Front Office Agent duties as well as; scheduling, guest billing, group\ corporate account billing, inventories, training new staff to resort standards, resolving customer challenges, and aiding in all departments. This position will also oversee lifeguards and be the primary MOD on weekends and Holidays. The Guest Service Manager shall strive to provide exceptional service to both internal and external guests at all times. Works primarily nights, weekends, and holidays. Essential Job Functions: Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times. Resolve guest complaints, ensuring guest satisfaction. Fill the role of Manager on duty for the hotel for evenings, weekends and holidays. Maintain complete knowledge at all times of: All hotel features/services, hours of operation. All room types, numbers, layout, decor, appointments and location. All room rates, special packages and promotions. Daily house count and expected arrivals/departures. Room availability status for any given day. Scheduled in-house group activities, locations and times. All hotel and departmental policies and procedures. Access all functions of the computer system. Ensure that current information on rates, packages and promotions is available at the Front Desk and that all staff is knowledgeable on such. Drive sellout efficiency and minimize revenue displacement by coordinating with Housekeeping and Maintenance to avoid out of order rooms on sold out nights. Drive incremental revenue by ensuring consistent capture of parking revenue and other miscellaneous fees. Ensure we are maximizing gift shop revenue and profits by maintaining the inventory full stocked with competitive and profitable pricing levels. Prepare and adjust weekly work schedules in accordance with staffing guidelines. Ensure that staff report to work as scheduled. Document any late or absent employees. Coordinate breaks and assign duties to staff. Responsible for the training, management, coaching, and counseling of the Front Desk and Shuttle Drivers. Guide and direct staff to achieve established goals and objectives. Monitor department costs and provide reports as needed. Proactively seek to develop and maintain positive relationships with other departments and co-workers. Conduct pre-shift meeting with staff and review all information pertinent to the day's business. Monitor the hotel front entrance and resolve any congested situations. Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently. Monitor communication logs and ensure that guest requests are followed up within specified minutes determined by property guidelines. Monitor guest mail and ensure that it is processed according to procedures. Monitor the staffs' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel. Assist staff with their job functions to ensure optimum service to guests. Observe guest reactions and confer frequently with staff to ensure guest satisfaction. Assist guests with reports of lost/stolen articles, following hotel policy. Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations. Associate is held accountable for all duties of this job and other duties as assigned. Qualifications Experience & Education At least 2 years of Front Office Management experience in a similar size hotel. High school diploma or equivalent Prior hospitality experience required Previous experience with Windows, Office, and property management system. Job Requirements Must be a United States citizen or possess a valid work permit Must have excellent phone etiquette and strong computer skills Must be able to read, write, and speak English Must be able to work well under pressure Must be able to accurately follow instructions, both verbally and written Must be highly detailed orientated Must be able to work in a fast paced environment Must have excellent listening skills Must be professional in appearance and demeanor Must always ensure a teamwork environment Ability to work a flexible schedule that may include evenings, weekends and holidays Must have the ability to deal effectively and interact well with the guests and associates Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner Must have a passion for creating an exceptional experience for all guests Must have excellent guest and associate relations skills. Skilled in problem solving by identifying the problem and working through it. Possess strong leadership, motivational, organizational and verbal communication skills. Working CONDITIONS: Must be able to stand on feet throughout the shift, with intermittent periods of walking Must be able to occasionally lift, carry, push & pull up to 50 lbs with assistance Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally. Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, heat) Must be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, heat).
    $40k-54k yearly est. 11d ago
  • Office Manager

    River Oaks of Minnesota 4.3company rating

    Office manager job in Columbia Heights, MN

    OFFICE MANAGER - RIVER OAKS Supportive leadership in a mission-driven assisted living community Why Join River Oak? River Oaks is a warm and welcoming assisted living community dedicated to helping adults with mental health challenges live with dignity, stability, and purpose. We believe that both residents and staff deserve an environment that is engaging, supportive, and rooted in compassion. We are currently seeking a full-time Office Manager who will play a key role in supporting day-to-day operations, coordinating medical appointments and transportation, and helping ensure the highest quality of care for our residents. If you're passionate about people, skilled in administration, and motivated by meaningful work, we invite you to apply. WHAT WE OFFER: ✅ Competitive salary (up to $25/hour and generous benefits package) ✅ 401(k) retirement plan with 5% employer match ✅ Medical, dental, and vision insurance, up to $1,000 employer-funded HSA account ✅ Short- and long-term disability insurance ✅ Life insurance ✅ Paid time off (PTO) ✅ Scholarship assistance ✅ Positive, purpose-driven work environment A DAY IN THE LIFE: As the Office Manager, you'll oversee front office operations while working closely with the leadership team to coordinate care services. You'll manage phones, schedule transportation and appointments, assist with resident trust accounts, and support communication across care teams. Your organizational strength and compassionate leadership help ensure that each day runs smoothly for residents and staff alike. WHAT YOU BRING: ✅ Prior experience in office management or administrative support (required) ✅ Experience working in a mental health or assisted living setting (preferred but not required) ✅ Strong communication and leadership skills ✅ Ability to prioritize, stay organized, and work independently A heart for helping others and contributing to a mission-driven team SCHEDULE: This is a full-time position, Monday through Friday during standard business hours. Join Our Team! If you're ready to bring your talents to a team that truly makes a difference, we want to hear from you. Take a moment to complete our fast, mobile-friendly application- we look forward to meeting you!
    $25 hourly 11d ago

Learn more about office manager jobs

How much does an office manager earn in Eau Claire, WI?

The average office manager in Eau Claire, WI earns between $26,000 and $60,000 annually. This compares to the national average office manager range of $30,000 to $62,000.

Average office manager salary in Eau Claire, WI

$40,000
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