To apply, please include a cover letter, resume via email to: *********************
The OfficeManager is responsible for creating a welcoming, professional, and highly efficient work environment at our Boston headquarters, while also providing operational support to our Mid-Atlantic and Raleigh offices. This role ensures seamless office operations, manages front-of-house hospitality, and provides administrative support to Redgate's Principals. The OfficeManager oversees office operations, facilities, vendor relationships, and technology coordination. The OfficeManager is a proactive problem-solver who anticipates needs, improves processes, upholds brand and cultural standards, and approaches every internal and external stakeholder with a strong client-service mindset.
Key Responsibilities
Office Operations & Facilities Management
Serve as the primary point of contact for daily office operations.
Manageoffice supplies, kitchen inventory, mail, shipments, and equipment.
Coordinate with building management, security, and facilities vendors.
Oversee workspace organization, cleanliness, and general office presentation.
Support office maintenance requests and coordinate service providers as needed.
Manageoffice access cards and visitor protocols.
Support new hire onboarding from the workplace perspective, including workspace setup, equipment coordination, and providing a welcoming first day experience.
Multi‑Office Support & Coordination
Provide remote operational support for Mid‑Atlantic and Raleigh offices, coordinating vendors, supplies, workspace standards, and employee needs.
Serve as an operational escalation point for non‑Boston locations.
Work with local point‑persons (as applicable) to ensure consistency in office experience and operations support.
Front of House Hospitality
Greet guests, clients and vendors - ensure a polished front-of-house experience.
Manage reception duties, including answering calls and directing inquiries.
Ensure common areas and meeting rooms are maintained and prepared for use.
Coordinate catering and hospitality needs for meetings and internal gatherings.
Administrative Support to Principals
Provide occasional support to Principals with scheduling, travel coordination, reservations, and meeting logistics.
Provide occasional assistance with expense submissions, document scanning and preparation, statement coding and other administrative tasks as needed.
Provide occasional general administrative support to team members across the firm.
Event Logistic Support
Support company event logistics such as space bookings, catering, supplies, vendor coordination, and setup/breakdown.
Partner with the HR Manager on execution of office-wide events, celebrations, and wellness initiatives.
Vendor & Technology Coordination
Manage relationships with key office vendors, ensuring high-quality service and timely issue resolution.
Work closely with third party IT vendor to support all office technology needs, including hardware, software, conference room AV, and equipment functionality.
Troubleshoot basic IT questions and issues before escalating to IT vendor.
Monitor ongoing technology performance and escalate issues to IT vendor as needed, ensuring employees have the tools they need to work effectively.
Qualifications
5+ years of experience in officemanagement, administrative support, or similar roles.
Strong organizational and multitasking skills with a high attention to detail.
Excellent communication and interpersonal skills.
Proficiency with Microsoft Office Suite and comfort with learning new systems.
Embraces new technologies and looks for ways to streamline operations and elevate the overall office experience.
Ability to handle sensitive information with professionalism and discretion.
Client-service mindset with a proactive and positive approach.
Takes initiative, anticipates needs, and maintains a high standard of excellence.
Builds strong relationships, delivers outstanding hospitality, and supports a collaborative environment.
Approaches challenges with openness, curiosity, and a team-first attitude.
Compensation
The salary range for this position is $85,000 - $100,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. In addition to base pay, you may be eligible to participate in our performance-based incentive compensation bonus plan.
In addition, Redgate offers an attractive benefits package that includes a performance bonus based on individual and organizational success, health care coverage, dental, vision, and a 401(k) plan with an employer matching contribution policy.
Redgate is an inclusive, Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, political affiliation, disability, genetic information, age, membership in an employee organization, parental status (including pregnancy), military service, any other legally protected class, or other non-merit factors.
$85k-100k yearly 3d ago
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Manager, Equity Administration
Rhythm Pharmaceuticals, Inc.
Office manager job in Boston, MA
Rhythm is a global, commercial-stage biopharmaceutical company committed to transforming the lives of patients and their families living with rare neuroendocrine diseases. We develop medicines for previously untreatable or undertreated diseases and provide meaningful support for healthcare providers and patients and their families. We recognize the courage it takes for patients and their caregivers to begin their journey of advocacy to find the answers they need. Their courage inspires us to challenge convention, ask bold questions and seek answers for them. Every day, we strive for excellence through our willingness to adapt, learn, and our tenacity to overcome barriers, together.
Opportunity Overview
As the Manager, Equity Administration, you will be responsible for overseeing and expanding Rhythm's public company equity program, while maintaining high standards of operational efficiency, regulatory compliance, and employee engagement. You will be a key member of the People Operations team, responsible for the full lifecycle of equity administration, from grant issuance to compliance, employee education, liquidity events, and audits. You will collaborate cross-functionally and drive process improvements to support our growing organization.
Responsibilities and Duties
Responsible for administration of Rhythm's global equity programs, including public RSUs and stock options: oversee grant issuance, tracking, vesting, exercises, cancellations, deferred releases, and liquidity events, ensuring accuracy, compliance, and timeliness.
Serve as primary administrator for the equity management platform (e.g., E*Trade), maintaining records, updating grant agreements, and managing system audits.
Oversee global equity administration, ensuring compliance with international regulations and supporting employees in multiple countries.
Serve as initial point of contact for employee equity questions across multiple countries, building and delivering applicable informative documentation and internal trainings.
Drive periodic equity refresh cycles and new hire grant programs, including modeling, planning, and execution in alignment with company guidelines.
Partner with Total Rewards and HR Business Partners to deliver clear communications and education on equity topics; respond to employee inquiries with professionalism and clarity.
Ensure compliance with internal policies and external regulations (SEC, IRS, ISO/NSO rules), engaging outside counsel as needed.
Collaborate with Legal, Finance, HR, and external advisors to align on equity-related matters and support strategic initiatives.
Identify and implement process improvements to streamline, document, and scale equity operations in a dynamic, high-growth environment.
Support audits, modeling, and board reporting related to equity compensation.
Facilitate onboarding/offboarding equity processes and coordinate with HRIS and Payroll.
Qualifications and Skills
Minimum 5 years of experience in equity administration, ideally within a public company.
Deep understanding of equity types (ISOs, RSUs) and related tax and compliance considerations.
Proficiency with equity platforms such as E*Trade.
Excellent attention to detail, organizational skills, and ability to manage multiple priorities in a fast-paced environment.
Strong communication skills with the ability to explain complex equity concepts to diverse stakeholders.
Experience with French qualified equity programs a plus.
Familiarity with deferred compensation, 409A, and public company equity best practices preferred.
CEP Level I certification is a plus.
Ability to handle sensitive information with discretion and confidentiality.
This role is based out of our corporate office in Boston, Massachusetts. Rhythm operates in a hybrid-work model. Candidates applying must be willing and able to be in the Boston office in coordination with their department and business needs.
This role may involve some travel.
The expected salary range for this position is $110,000 - $165,000. Actual pay will be determined based on experience, level, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and company performance. This role may be eligible for benefits and other compensation such as restricted stock units.
More about Rhythm
We are a dynamic and growing global team spanning more than a dozen countries. At Rhythm we are dedicated to transforming the lives of patients living with rare neuroendocrine diseases by rapidly advancing care and precision medicines that address the root cause. Our team is passionate about expanding access to reach more patients and developing novel therapies for other rare neuroendocrine diseases, including congenital hyperinsulinism.
We are committed to advancing scientific understanding to improve patients' lives
We are inspired to tackle tough challenges and have the courage to ask bold questions
We are eager to learn and adapt
We believe collaboration and ownership are foundational for our success
We value the unique contribution each individual brings to furthering our mission
Rhythm is an equal employment opportunity employer and does not discriminate against any applicant because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, disability, genetic information, veteran status, military status, application for military service, or any other class protected by state or federal law.
Headquartered in Boston, Rhythm is proud to have been named one of the Top Places to Work in Massachusetts.
#J-18808-Ljbffr
$110k-165k yearly 1d ago
Front Office Assistant Manager
Accor North America, Inc. 3.8
Office manager job in Boston, MA
This role plays a crucial role in ensuring exceptional guest experiences and smooth front office operations. We are seeking an enthusiastic and detail-oriented Front Office Assistant Manager to join our team in Boston, United States. The Assistant Fr Office Assistant, Assistant Manager, Manager, OfficeManager, Office Supervisor, Operations, Business Services
$56k-72k yearly est. 5d ago
Front Office Assistant Manager
Accorhotel
Office manager job in Boston, MA
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that works brings purpose to your life so that during your journey with us, you can continue to explore Accor's limitless possibilities. by joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit **************************
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Employee Benefit card offering discounted rates in Accor worldwide.
Learning programs through our Academies.
Ability to make a difference through our Corporate Social Responsibility activities like Planet 21.
Do what you love, care for the world, dare to challenge the status quo!
#BELIMITLESS
Job Description
This role plays a crucial role in ensuring exceptional guest experiences and smooth front office operations. We are seeking an enthusiastic and detail-oriented Front Office Assistant Manager to join our team in Boston, United States.
The Assistant Front OfficeManager's is a key member of our team with the primary function to manage the daily operations of the front office They are a supervisor to all Front Office personnel, assists with guest complaints, and represents Management in the front office.
The Assistant Front OfficeManager is responsible for the running of the daily operation of their shift, by providing support to the front desk staff and assisting in any guest challenges that may occur. Additionally, this role performs projects, reporting and daily operational initiatives on an as needed basis.
Day to Day Duties and Functions may include:
Approach all encounters with guests and employees in a friendly, service-oriented manner.
Maintain regular attendance in compliance with Fairmont Standards, as required by scheduling which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, outlined by Fairmont Hotel's and Resorts grooming policy
Comply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations.
Assist Guest Service Agents (GSAs) with check in and checkouts, confirming all standard operating procedures are followed properly.
Supervise front desk agent with daily duties.
Train new employees, help to develop and implement training programs
Verify and adjust payroll for hourly staff
Conduct interviews of potential candidates for GSA positions
Coach and counsel GSAs, Operators and Bell staff on performance, communication and standards
Maintain performance log for GSAs and perform disciplinary action as necessary.
Authorize and sign adjustments and paid outs over the limit.
Responsible for bank and maintaining it at the correct amount.
Be up to date on all guest services, promotions, and events in the hotel.
Handle guest complaints, react quickly, logging and notifying proper areas to service guests
Coordinate timely availability of guestrooms with Housekeeping for check-in
Oversee Bell and Door staff
Confirm all daily duties are completed by Front Desk Agents, Operators, and Bell staff
Must be able to perform all Front Desk duties.
Brief staff daily on events of the day
Assure entire staff is updated with new policies and procedures.
Work with Front Desk staff to maintain and improve guest service scores
Maintain a presence at hotel meetings and committees, as required
Responsible for ongoing special projects and duties within the Front Office
Log all absenteeism and employee lateness
Oversee key inventory
Complete special projects in a timely manner as required by FOM or GM
Block rooms for special groups
Other duties as required.
Qualifications
EDUCATION & EXPERIENCE:
1+ year of progressive Front Office supervisory experience in a hotel
2 or 4 year college degree preferred
Experience in Front desk or customer service in a Hotel environment
SKILLS & ABILITIES:
Proficiency in hotel PMS systems (Opera knowledge a plus)
Strong communication and problem-solving skills
Ability to work well under pressure and maintain composure
Capable of handling financial information and data
Excellent customer service orientation
PHYSICAL REQUIREMENTS:
Able to stand for extended periods
Capable of light work, including lifting up to 20 pounds occasionally
OTHER:
Flexibility to work long hours as required
Proficient in using office equipment and software
Salary Range: 72,000.00 - 74,000.00 USD Annually
Additional Information
All your information will be kept confidential according to EEO guidelines.
$48k-66k yearly est. 4d ago
Business Manager, Investment Team
Partners Capital 4.4
Office manager job in Boston, MA
Founded in 2001, Partners Capital is a Global Investment Office acting for distinguished endowments and foundations, senior investment professionals and prominent families across the globe. With $70B+ in assets under management, the firm constructs customized investment portfolios for its clients tapping into its deep network of partnerships with what we consider exceptional asset managers across all major asset classes. Clients include Syracuse University, Sesame Workshop, INSEAD Business School, New York's Metropolitan Opera, San Francisco Symphony, Eton College, Colorado College, several Oxford and Cambridge University Colleges, several family offices around the world, and senior executives from leading global investment firms. The firm employs more than 350 people across its eight offices located in Boston, New York, London, San Francisco, Paris, Singapore, Hong Kong and Dallas.
Partners Capital is diverse and inclusive, in people and in thought. Our meritocracy is enabled by fostering a truly inclusive and collaborative culture. We are proud to be an equal opportunity employer where diverse perspectives, backgrounds and experiences are valued.
Position Description
Reporting to a Client CIO Partner, this business embedded Talent Manager role will focus on reactive and proactive team and account staffing for business and client needs, identifying and partnering with the Human Resources team on skills-based, professional and career development, act as the point of contact for early career hiring programs and fully engage in lateral hiring processes, as well as the own the mentor program.
Key Responsibilities include, but not limited to:
Strategic Organizational Design:
Partner with the Head of North America to design and evolve the organizational/team structure aligned to regional growth strategy, priorities, and operating model.
Assist with strategic workforce planning initiatives to ensure the right capabilities, roles, and capacity are in place to meet short- and long-term business objectives.
Help assess team effectiveness and recommend changes to improve decision-making, scalability, and collaboration.
Analyze talent, performance, and cost data to inform org design decisions and scenario planning.
Internal Staffing Needs and Management - Client and team staffing responsibilities:
Allocate resources to Client account teams balancing workload, skill sets, and client demands to ensure accounts have the right people, preventing burnout while maximizing firm efficiency and career progression.
Manage capacity, push back on unrealistic people demands, and facilitate career growth for early career team members by giving them quality and growth experience.
Actively monitor team member workload, skill development, and burnout levels.
Constantly assess team availability versus incoming new business, often pushing back on senior staff as appropriate.
Ensures teams have necessary headcount and the right talent for urgent or complex tasks; staff planning.
External Hiring Needs - Team staffing responsibilities:
Partner with Talent Acquisition team to identify, assess, sell, and hire top talent for early career and lateral business needs.
Team performance optimization and development:
Assists in designing talent development strategies that grow people through experiential learning, on-the-job exposure, and targeted education, building high-performing teams.
Create stretch assignments and project-based learning experiences aligned to business priorities.
Ensure right mentor pairs are established, set expectations, and monitor effectiveness.
Manage intern and analyst programs to included recruiting, hiring, onboarding, performance management, etc.
Key responsibilities may be assessed and are subject to change from time to time based on the needs of the business. The individual may be required to work overtime as needed.
Additional responsibilities include:
Responsible for ensuring all information security processes, policies and procedures are adhered to and any issues or concerns are raised with the Cyber Security team.
Ensure full compliance with all local data protection regulations and privacy controls, and any related issues are raised via the appropriate channels.
Qualifications / Attributes
Required:
Bachelor's degree required with 7-10 years of experience in financial services.
Business role experience embedded in organization with a focus on building and managing high performing teams. Experience managing business led people/talent programming in matrixed organizations.
Ability to translate business strategy into capability and talent needs.
Strong stakeholder management and consensus-building skills.
Experience managing talent in results-driven, high-accountability environments.
Ability to calibrate performance across teams via incentives and metrics.
Navigate compensation, promotion, and recognition in pay-for-performance cultures.
Highly strategic, organized, and detail-oriented, with the ability to manage multiple priorities and deliver under pressure in fast-paced environments.
Benefits and Compensation
Partners Capital is committed to being a great place to work. We are focused both on wellbeing and professional growth. You can expect professional development and career progression opportunities, competitive compensation, exceptional benefits, and a flexible “results-focused” working model. Our benefits package includes medical, dental, and vision insurance, short and long-term disability insurance, life insurance, flexible spending accounts, commuter benefits, paid time off and a 401(k) plan with employer matching. The Firm also supports global philanthropy via a charity program and volunteer day. In addition, we champion a variety of wellness and social events. We also support the pursuit of professional certifications such as the Chartered Financial Analyst (CFA), Chartered Alternative Investment Analyst (CAIA), etc.
Massachusetts requires Partners Capital to include a reasonable estimate of the base salary range for this role. This base salary range is specific to individuals applying to work in our Massachusettsoffice and takes into account a number of factors. A reasonable estimate of the base salary range for this role in Massachusetts is $160,000 to $250,000. The base salary offered will be determined on factors such as experience, skills, training, certifications, and education. Decisions will be determined on a case-by-case basis.
The base salary is one element of our competitive compensation package. In addition to the base salary, this position may be eligible for performance-based incentives and our profit share program.
Contact Details
Please send your CV to *************************************** with the subject: Business Manager
.
Further information about Partners Capital is available on our website *********************
For all California residents, please click here to view the Partners Capital California Applicant Privacy Notice
$160k-250k yearly 3d ago
Office Manager
Atlantic Group 4.3
Office manager job in Boston, MA
Seeking a highly organized and proactive OfficeManager to oversee day-to-day office operations and ensure a smooth, efficient, and welcoming workplace. This role serves as a central point of coordination for administrative functions, facilities, vendors, and internal teams, helping support productivity and a positive employee experience.
Key Responsibilities
Manage daily office operations, ensuring the office runs efficiently and professionally
Oversee facilities management, including maintenance, office supplies, equipment, and vendor relationships
Coordinate office services such as mail, reception, catering, and meeting logistics
Serve as the primary point of contact for office-related inquiries and issues
Support onboarding and offboarding processes, including workspace setup and access coordination
Maintain office policies, procedures, and documentation
Assist with budget tracking, expense reporting, and invoice processing related to office operations
Partner with HR, IT, and leadership teams to support company initiatives and employee needs
Plan and support internal events, meetings, and team activities
Ensure compliance with safety, security, and workplace standards
Qualifications
3+ years of experience in officemanagement, administrative operations, or a similar role
Strong organizational and multitasking skills with exceptional attention to detail
Excellent communication and interpersonal skills
Ability to manage priorities independently in a fast-paced environment
Proficiency with Microsoft Office or Google Workspace
Experience working with vendors, contracts, and budgets preferred
#47626
The Assistant Chief Operations Officer is a mid-level General Manager responsible for overseeing daily operations, managing resources, and ensuring the company's profitability and growth. Also, to lead and oversee all business operations within our company.
Key responsibilities include:
Setting strategic goals and objectives to drive business growth.
Overseeing daily operations to ensure efficiency and productivity.
Developing and managing budgets to achieve financial targets.
Leading and motivating teams to perform at their best.
Implementing business strategies and policies to optimize performance.
We are looking for an experienced and strategic professional to work closely with our Executive Vice President to lead our business operations, drive growth, and ensure profitability. The ideal candidate will have strong leadership skills, financial acumen, and the ability to develop and implement strategic plans. If you are a results-oriented individual with a proven track record in managing teams and achieving business objectives, we'd love to hear from you!
Roles & Responsibilities:
In collaboration with the Chief Executive Officer and the Executive Vice President, Operations develop strategic goals and objectives aligned with the company's mission.
Assist the Executive Vice President, Operations to oversee daily operations to ensure efficiency and productivity.
Assist with budget management to achieve financial targets and control costs.
Lead, mentor, and motivate teams to achieve high performance.
Implement business strategies, policies, and procedures to optimize performance.
Ensure compliance with industry regulations and standards.
Identify opportunities for growth and expansion in the market.
Coordinate with department heads to align operations with strategic goals.
Drive continuous improvement initiatives for operational excellence.
Manage risk and ensure business continuity through proactive planning.
Represent the company at industry events, meetings, and conferences.
Requirements & Skills:
Proven successful experience as a General Manager or Operations Manager, or similar role.
Strong leadership and strategic planning skills.
Excellent financial and business acumen.
Experience in budgeting, forecasting, and financial analysis.
Exceptional communication, negotiation, and interpersonal skills.
Ability to make data-driven decisions and solve complex business problems.
Strong organizational and project management skills.
Knowledge of warehouse and distribution industry regulations, standards, and best practices.
Bachelor's degree in Business Administration Management preferred).
Proficiency in business management software and tools.
$39k-58k yearly est. 3d ago
Office Manager
Harvard Chabad
Office manager job in Cambridge, MA
Harvard Chabad is seeking a highly organized, detail-oriented Administrative Assistant to support the daily operations of our office and work closely with the President of the organization. This role is essential to ensuring smooth, efficient administrative functioning and clear, professional communication across all areas of our work.
Key Responsibilities
Oversee and manage daily office operations and administrative tasks
Provide direct administrative support to the President, including scheduling, correspondence, and task follow-through
Manage and maintain a comprehensive organizational database with accuracy and discretion
Handle incoming and outgoing communications, including emails and phone calls, with professionalism and warmth
Draft, edit, and proofread written communications
Organize files, records, and internal systems to ensure efficiency and accessibility
Track tasks and projects to completion, ensuring nothing falls through the cracks
Support additional administrative and operational needs as they arise in a fast-paced environment
Qualifications
Detail-oriented, self-motivated, and highly organized
Comfortable working in a fast-paced, dynamic environment
Prior office or administrative experience required
Quick and accurate typist
Strong follow-through skills; able to see tasks through thoroughly from start to finish
Excellent written and verbal communication skills
Fully fluent in Microsoft Office (Word, Excel, Outlook) and Google Suite (Docs, Sheets, Drive, Gmail)
Professional, discreet, and dependable
The ideal candidate is proactive, takes initiative, enjoys juggling multiple responsibilities, and takes pride in keeping systems organized and communications clear. This is a great opportunity for someone who values purpose-driven work and wants to play a key role behind the scenes of a meaningful organization.
$40k-61k yearly est. 2d ago
Westin Boston Seaport District - Front Desk Manager OEM
Aimbridge Hospitality 4.6
Office manager job in Boston, MA
Guest Experience Extraordinaire: Deliver standout service from check-in to check-out, making sure every guest feels welcomed, heard, and cared for throughout their stay. Front Desk Leader: Motivate, coach, and guide your team to shine. Youll keep st Manager, Front Desk Manager, Front Desk, Hotel, Experience
$44k-63k yearly est. 2d ago
Assistant to the President, Healthcare at Home
Massachusetts Eye and Ear Infirmary 4.4
Office manager job in Somerville, MA
Site: Mass General Brigham Home Care, Inc.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
A Unique Opportunity to Partner with Senior Leadership Driving the Future of Home-Based Care
Mass General Brigham's Healthcare at Home division is transforming how and where care is delivered - from hospital-level treatment in the comfort of patients' homes to leading programs in home-based palliative and post-acute care.
We are seeking a skilled Assistant to provide high-level administrative and operational support to the President and Chief Operating Officer, and members of their cabinet within the Healthcare at Home division.
This is not a traditional administrative role. It is a visible, trusted position that plays an important role in supporting the daily operations and effectiveness of a fast-paced, mission-driven leadership team.
________________________________________
About Healthcare at Home
Healthcare at Home delivers care that supports patients across every phase of recovery - from urgent and acute care to home hospital, post-acute home care, and home-based palliative services.
• 8,000+ home hospital admissions since 2022
• 30,000+ acute care bed days saved across our system
• 455,000+ annual home care visits
• 1000+ referrals to home-based palliative care annually
Together, these programs enable patients to receive high-quality, cost-effective, and compassionate care - wherever they call home.
Job Summary
The Role
The Assistant to the President serves as the central coordination point for the division's executive leadership, providing sophisticated administrative and operational support that enables leaders to remain focused on strategy, growth, and patient-centered care.
This role requires independent judgment, exceptional discretion, and the ability to manage complex and sensitive work with minimal oversight.
Flexible Hybrid Work: Enjoy the autonomy and work-life balance of primarily remote work while staying connected to leadership and the team through periodic in-person meetings at Assembly Row (Somerville). This role offers flexible on-site options, with the opportunity to come to the office more frequently if preferred.
The starting salary for this role begins at approximately $75,000, with final compensation determined in alignment with MGB Compensation guidelines. Factors such as internal pay equity, relevant experience, and the established salary range for the position will also be considered
Key Responsibilities:
•Serve as a trusted partner to the President, COO, and executive cabinet, supporting the daily operational rhythm of a complex healthcare division.
•Proactively manage highly complex calendars, scheduling, travel, and logistics across multiple executives, balancing competing priorities and anticipating needs.
•Coordinate and support high-visibility meetings, board and committee sessions, executive presentations, and speaking engagements, including preparation of agendas, materials, minutes, and follow-up actions.
•Prepare correspondence, executive summaries, presentations, and reports that reflect the executive voice, organizational standards, and confidentiality expectations.
•Act as a key liaison between executive leadership and internal/external stakeholders, including senior system leaders, board members, and partners-often interpreting and communicating executive intent with clarity and diplomacy.
•Maintain executive files, records, and documentation; manageoffice operations, budget tracking, expense reconciliation, and reimbursement processing in alignment with corporate policies.
•Perform payroll-related and administrative functions for the executive team, ensuring accuracy, timeliness, and compliance.
•Handle sensitive, complex, and confidential matters with professionalism, sound judgment, and discretion.
Qualifications
Associate's degree required; Bachelor's degree preferred.
5-7 years of experience providing direct support to senior executives (C-suite, President, or equivalent).
Demonstrated excellence in communication, judgment, organization, and attention to detail.
Advanced proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word).
Proven ability to prioritize and manage multiple demands.
Additional Job Details (if applicable)
Remote Type
Hybrid
Work Location
399 Revolution Drive
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
- /
Grade
6
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
1410 Mass General Brigham Home Care, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$75k yearly Auto-Apply 12d ago
Assistant to the President, Healthcare at Home
Brigham and Women's Hospital 4.6
Office manager job in Somerville, MA
Site: Mass General Brigham Home Care, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
A Unique Opportunity to Partner with Senior Leadership Driving the Future of Home-Based Care
Mass General Brigham's Healthcare at Home division is transforming how and where care is delivered - from hospital-level treatment in the comfort of patients' homes to leading programs in home-based palliative and post-acute care.
We are seeking a skilled Assistant to provide high-level administrative and operational support to the President and Chief Operating Officer, and members of their cabinet within the Healthcare at Home division.
This is not a traditional administrative role. It is a visible, trusted position that plays an important role in supporting the daily operations and effectiveness of a fast-paced, mission-driven leadership team.
________________________________________
About Healthcare at Home
Healthcare at Home delivers care that supports patients across every phase of recovery - from urgent and acute care to home hospital, post-acute home care, and home-based palliative services.
* 8,000+ home hospital admissions since 2022
* 30,000+ acute care bed days saved across our system
* 455,000+ annual home care visits
* 1000+ referrals to home-based palliative care annually
Together, these programs enable patients to receive high-quality, cost-effective, and compassionate care - wherever they call home.
Job Summary
The Role
The Assistant to the President serves as the central coordination point for the division's executive leadership, providing sophisticated administrative and operational support that enables leaders to remain focused on strategy, growth, and patient-centered care.
This role requires independent judgment, exceptional discretion, and the ability to manage complex and sensitive work with minimal oversight.
Flexible Hybrid Work: Enjoy the autonomy and work-life balance of primarily remote work while staying connected to leadership and the team through periodic in-person meetings at Assembly Row (Somerville). This role offers flexible on-site options, with the opportunity to come to the office more frequently if preferred.
The starting salary for this role begins at approximately $75,000, with final compensation determined in alignment with MGB Compensation guidelines. Factors such as internal pay equity, relevant experience, and the established salary range for the position will also be considered
Key Responsibilities:
* Serve as a trusted partner to the President, COO, and executive cabinet, supporting the daily operational rhythm of a complex healthcare division.
* Proactively manage highly complex calendars, scheduling, travel, and logistics across multiple executives, balancing competing priorities and anticipating needs.
* Coordinate and support high-visibility meetings, board and committee sessions, executive presentations, and speaking engagements, including preparation of agendas, materials, minutes, and follow-up actions.
* Prepare correspondence, executive summaries, presentations, and reports that reflect the executive voice, organizational standards, and confidentiality expectations.
* Act as a key liaison between executive leadership and internal/external stakeholders, including senior system leaders, board members, and partners-often interpreting and communicating executive intent with clarity and diplomacy.
* Maintain executive files, records, and documentation; manageoffice operations, budget tracking, expense reconciliation, and reimbursement processing in alignment with corporate policies.
* Perform payroll-related and administrative functions for the executive team, ensuring accuracy, timeliness, and compliance.
* Handle sensitive, complex, and confidential matters with professionalism, sound judgment, and discretion.
Qualifications
* Associate's degree required; Bachelor's degree preferred.
* 5-7 years of experience providing direct support to senior executives (C-suite, President, or equivalent).
* Demonstrated excellence in communication, judgment, organization, and attention to detail.
* Advanced proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word).
* Proven ability to prioritize and manage multiple demands.
Additional Job Details (if applicable)
Remote Type
Hybrid
Work Location
399 Revolution Drive
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
* /
Grade
6
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
1410 Mass General Brigham Home Care, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$75k yearly Auto-Apply 11d ago
Office Services Manager Trainee (Part Time )
Administrative Resource Options 4.3
Office manager job in Boston, MA
Welcome to ARO!
Administrative Resource Options (ARO) is a leading international outsourcing firm specializing in office services management. We are a privately held, certified woman owned business and have a presence in 28 states nationwide as well as 4 provinces in Canada. Our services include copy/print, mail and package handling, reception, printer/copier fleet management, and office supply management.
We offer a full complement of employee benefits including medical, dental, life and 401(k) with employer match. We also offer some unique benefits such as paid time off for charity work (Charity Leave) and Donate for Life organ donor recognition. We are celebrating our 25th year in business and planning for continued growth.
ARO is not a temp or staffing agency. This is a Full Time opportunity
Job Description
PT Floater needed / 20 hours/week standard with up to 40 hours/week during times of vacation coverage.
Work with Regional director and other managers to provide coverage at all Boston and surrounding area locations during times of vacations or absences, which will include some of the following tasks:
On Site MPS first responder copy/print services
Supplies Management
Produce and Provide Monthly & ad hoc Reporting
Log meter counts for networked and non-networked devices
Print and provide device specific configuration pages upon request
Supplies Management
Load paper in designated devices on a daily basis
Provide first response to service issues within 1-2 hours for certain machines and 1 hour or less with other designated “high priority” machines
Manage/install hot swap devices while original unit is being serviced
Dispatch to contracted service provider for break fix service as necessary
Provide coverage during absences.
Ability to travel to multiple sites
Mail Services duties including but not limited to sorting and delivering mail, processing outgoing mail and packages
Copy Services including but not limited to completion and delivery of hard copy and electronic copy job submissions.
Receptionist duties
Qualifications
Required Candidate Skills:
Strong background in customer service
Ability to lift 50 pounds
Strong communication skills: written, verbal
Proficient in MS Office: especially Word, Excel and Outlook
Desirable Candidate Skills:
Experience supporting MFDs and MFPs
Mail / Shipping experience
Copy experience
Additional InformationCompany Overview
Every day ARO earns the trust of a diverse and progressive body of clients who recognize our strong commitment to:
Accessibility:
At ARO we believe that true accessibility comes with engagement. We are constantly reaching out and traveling to client sites to make sure all bases are touched on. Our Engaged Communication Commitment backs our work ethic. Constant proactive communication and being readily available for clients and employees across the country is pivotal to our success.
Results:
With ARO your return on investment will not disappoint. As an employee owned company, our resources go into our employees rather than into sprawling campuses or other overhead expenses that may not directly benefit you. ARO's core business is and always has been on-site facilities management and its close monitoring through a comprehensive reporting structure. This assures you will experience palpable results in service quality as well as in ROI. Ask about our No Risk Guarantee!
Objectivity:
Many of our competitors are publicly held software or hardware manufacturers and/or distributors. They are quota-based and are held accountable to their investor's interests. At ARO our primary goal is customer service and relationships: we monitor clients' changing requirements and long-term vision to drive proactive and cooperative solutions. We engage our hardware, software and services partners proactively when a client needs it, not when a financial quarter is ending.
$59k-88k yearly est. 60d+ ago
Executive Office - Project Manager
Internships.com 4.1
Office manager job in Boston, MA
The Executive Office (EO) of the Boston Public Health Commission is the leadership and administrative hub of Boston's public health department, overseeing policy development, program implementation, communications, stakeholder development, and resource allocation to protect and promote the health and well-being of Boston residents. High-priority initiatives include the Live Long and Well population health equity agenda, strategic planning efforts, and emerging public health needs. The EO includes the Commissioner of Public Health, Deputy Commissioners, Director of Administration and Finance, Chief of Staff, and others. BPHC's 2024- 2027 Strategic Plan identifies critical objectives to fulfill BPHC's mission and support organizational growth: workforce and infrastructure; equity and anti-racism; data and innovation; and community engagement and partnerships.
POSITION DESCRIPTION:
The Project Manager reports to the Chief of Staff and supports the Executive Office on a variety of projects, both external and internal facing. Projects they may support include the Live Long and Well Population Health Equity Initiative, response efforts for emerging public health threats, development of policies and practices, internal communications, and more. The Project Manager will work directly with members of BPHC's Executive Office to support both the day-to-day operations of the EO and the long term strategic direction of the Commission. An ideal candidate will have a desire to support BPHC's mission, enjoy working both independently and as part of a team, and thrive in roles with multiple tasks and deadlines in a large office environment interacting with different team members. DUTIES: * Project manage key Executive Office priorities, utilizing project management tools and maintaining accurate and up-to-date records of project progress.
* Provide guidance and additional support for staff and teams that are working on EO priorities.
* Collaborate effectively with staff across BPHC, other city departments, and external organizations to execute key deliverables. * Organize regular staff meetings, including Senior Leadership Team, Program Directors, All Staff, and Program Spotlights.
* Manage constituent relations for the EO, including managing the main BPHC email in box with support from other administrative staff.
* Draft and produce memos, presentations, reports, flyers, policies, and other forms of communication.
* Support internal communications to BPHC staff including through staff-wide emails, the intranet, and other methods.
* Establish and maintain effective working relationships that value diverse experiences and perspectives.
* Support strategic plan monitoring and implementation.
* Work in a confidential capacity with members of the Executive Office.
* Manage and implement special time-limited projects.
* Support meetings through planning, notetaking, making presentations, and facilitation.
* Work to help BPHC become an antiracist organization by meeting or exceeding the standards set by the BPHC Anti-Racism Policy.
* Perform other duties as required.
$67k-121k yearly est. 1d ago
Dental Office Manager
Sdm Payroll Inc.
Office manager job in Westborough, MA
Sign-On Bonus $5,000!
Cornerstone Dental Care is proud that our focus on patients has driven a positive patient experience, best in class employee and dentist retention and satisfaction, as well as substantial growth in our practices. This is an opportunity for you to thrive in an efficient office environment with an outstanding dental team that is well trained and highly motivated. If you enjoy working in a clinically focused, patient centric, fully digital dental office, then we encourage you to apply today.
Overview
The Practice Leader role is an opportunity for you to thrive in an efficient office environment with an outstanding dental team that is well trained and highly motivated. If you enjoy working in a clinically focused, patient-centric, fully digital dental office then we encourage you to apply today.
Duties/Responsibilities
Manages all daily and monthly financial aspects of the office, including, but not limited to, revenue cycle, EOM reporting, bank deposits, vendor management, procurement oversight, etc.
Understands office KPI metrics and strives to reach goals in place.
Manages clinical and non-clinical staff within the office and submits payroll, conducts performance reviews, training, and oversees the employee lifecycle (hiring, onboarding, training, offboarding).
Maintains appropriate and efficient staffing of all departments, communicating team and practice goals continuously to motivate the team; leads staff meetings and morning huddles.
Delegate roles and responsibilities to each team member.
Ensures a patient-centric, collaborative culture within the office.
Oversees patient satisfaction and ensures the WOW patient experience. Addresses any shortfalls and implements improvements.
Collaborates with Regional Leader.
Required Skills/Abilities
Working knowledge of practice management software.
Superior communication skills with the ability to quickly establish rapport and work closely with patients and staff.
Exhibit outstanding customer service.
Education and Experience
Minimum experience of 3 - 5 years as a dental officemanager/practice leader preferred.
Experience in leadership positions, managing and training new and existing employees.
Experience must demonstrate an attention to detail as well as strong project management and problem-solving skills.
Benefits for Part-Time Employees*
PTO, paid holidays, office closure days
Dental allowance
Uniform allowance, as needed
401(k) Eligibility
And Many More!
*Benefits subject to change and eligibility
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Prolonged periods of periods of standing and bending.
Must be able to lift
Our Mission & Values: Drive All Decisions and Actions “To Make Our Teams, Patients, and Practices Happier and Healthier!”
Positive Energy - We are enthusiastic, empathetic, compassionate, optimistic, generous, kind, and passionate.
Partnership - Work collaboratively together to achieve shared goals. We accomplish more together than as individuals. We are better together.
Communication - Set clear expectations and feedback to our patients and team members.
Growth - We strive to continuously improve and are goal-oriented. We grow always in all ways.
#sdmlo
$59k-86k yearly est. Auto-Apply 60d+ ago
Dental Office Manager
Perfect Dental Management
Office manager job in Malden, MA
Full-time Description
We are looking for a motivated and energetic officemanager to join our growing team, with strong leadership skills to oversee all administrative operations in our pediatric dental practice.
A candidate who has the ability to multitask effectively, work under pressure, and stay organized. Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication, and safety.
Qualifications
Minimum one year of experience managing a dental practice
Excellent verbal and written communication skills and the ability to make decisions independently
Superior interpersonal skills
Thrives in a team-based environment
Displays a high degree of professionalism
Dedicated to being a true leader in the office
Ability to read and interpret documents including but not limited to compliance and safety documents; policy and training manuals, routine reports, and correspondence; speak effectively and present information to individuals in the organization.
Balances team and individual responsibilities; exhibits objectivity; welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and attain group commitments and goals
Duties and responsibilities of the Practice Manager include, but are not limited to:
As a practice manager, you are responsible and accountable for the results of and the day-to-day operations of the office
Primary contact and resource for doctors in the practice
Review and maintain schedules for productivity
Treatment planning and coordinating to promote high-case acceptance
Provide workflow direction for auxiliary staff
Human Resources including hiring, training, performance management, and dismissal
Accounts receivables including patient pay and insurance
Reporting, interpreting, and responding to practice metrics to improve office performance
Interact with the home office to communicate office needs and success
Perform other related job duties as assigned
*** Full Job description to be discussed during the interview process
Requirements
Competitive compensation Monthly goal-based bonuses
***Open opportunity for career growth, expansion of skills, and higher earning potential
Benefits:
Dental Insurance
Disability insurance
Employee discount
Flexible spending account
Free Parking
Health insurance
Life insurance
Opportunities for advancement
Paid time off
Vision insurance
Dental Specialty:
Specialty Dentistry
Work Remotely:
No
Work Location:
One location
COVID-19 Precaution(s):
COVID-19 vaccine not required
Personal protective equipment provided or required
Sanitizing, disinfecting, or cleaning procedures in place
Patient screening in place
Salary Description $55000 - $65000 Per Year
$55k-65k yearly 60d+ ago
Dental Office Manager
Enlyst Staffing Solutions
Office manager job in Natick, MA
We are seeking to hire a full-time Dental OfficeManager responsible for overseeing the operation of a dental office to give patients a good experience and setting standards for clinic employees. Duties include helping patients at the front desk, setting office budgets and leading a team of office staff to promote a well-organized and efficient practice.
To be successful you should exhibit the following traits:
Value hard work and be motivated, ambitious and reliable.
Appreciate the value of teamwork and the contributions of each team member.
Be compassionate and caring in your interactions with both patients and staff.
Endeavor to do the right thing in every situation.
Responsibilities Include but Not Limited To:
Manage all financial aspects of the practice to ensure profitability
Manage patient schedules to ensure productivity
Manage employee relations in the practice
Manage accounts receivables to include patient and insurance
Lead weekly and monthly meetings
Participate in monthly financial reviews
Supervise and appoint staff
Take care of marketing and public relations
Ensure procedures and policies are adhered to
$59k-86k yearly est. 60d+ ago
Dental Office Manager
Excel Dental Management
Office manager job in Revere, MA
Excel Dental is looking for a dedicated individual to join our team. Our ideal candidate is self-motivated, reliable, trustworthy and has a positive attitude. We are looking for a long-term team member who we can trust and bring a caring, positive attitude to our practice.
Main Focus will be on presenting treatment plans, keeping the Dr's schedule full and maintaining office productivity. The best candidate for this position must have experience in sales!
Responsibilities:
Greet and check in patients in a friendly manner
Collect co-payments and verify insurance coverage
Treatment planning and coordinating to promote high-case acceptance
Review and maintain schedules for productivity
Schedule and confirm patient appointments
Prepare new patient records neatly and accurately
Various office duties as assigned by Practice Management.
Responding to patient financial inquiries and directing to appropriate departments, as necessary
Requirements
Requirements
Qualifications for Dental Treatment Coordinator / Front Desk include:
Exceptional People Skills/Customer Service
Insurance eligibility and verification experience
Reliable/ Fast Learner
Able to work independently as well as in a team environment
Bilingual and Spanish speaking (preferred).
Benefits:
Paid Vacation Time (PTO)
Paid Holidays
Paid Sick-Time
401K Plan with Matching
Health Insurance
Dental Insurance
Mentorship for Career Advancement
Free Parking
& Much More!
Competitive Compensation & Bonus Opportunity
Mentorship available for career growth, expansion of skills, and higher earning potential!
$59k-86k yearly est. 49d ago
Dental Office Manager
42 North Dental
Office manager job in Braintree Town, MA
This is a Full-Time Dental OfficeManager role.
The practice manager at 42 North Dental is partnered with the Dental Director to drive the growth and success of the office by supporting excellence in patient care and exceeding patient service expectations. As a practice manager you are responsible and accountable for the results of and the day-to-day operations of the office.
Responsibilities
Primary contact and resource for doctors in the practice
Review and maintain schedules for productivity
Treatment planning and coordinating to promote high case acceptance
Provide work flow direction for auxiliary staff
Human Resources including hiring, training, performance management and dismissal
Accounts receivables including patient pay and insurance
Reporting, interpreting and responding to practice metrics to improve office performance
Interact with home office to communicate office needs and success
Perform other related job duties as assigned
Qualifications
Minimum two years of experience managing a dental practice
Exceptional communication and customer service skills
Superior interpersonal skills
Thrives in a team-based environment
Displays a high degree of professionalism
Dedicated to being a true leader in the office
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$59k-86k yearly est. Auto-Apply 60d+ ago
Front Office Assistant Manager
Accor Hotels 3.8
Office manager job in Boston, MA
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that works brings purpose to your life so that during your journey with us, you can continue to explore Accor's limitless possibilities. by joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit **************************
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Employee Benefit card offering discounted rates in Accor worldwide.
Learning programs through our Academies.
Ability to make a difference through our Corporate Social Responsibility activities like Planet 21.
Do what you love, care for the world, dare to challenge the status quo!
#BELIMITLESS
Job Description
This role plays a crucial role in ensuring exceptional guest experiences and smooth front office operations. We are seeking an enthusiastic and detail-oriented Front Office Assistant Manager to join our team in Boston, United States.
The Assistant Front OfficeManager's is a key member of our team with the primary function to manage the daily operations of the front office. They are a supervisor to all Front Office personnel, assists with guest complaints, and represents Management in the front office.
The Assistant Front OfficeManager is responsible for the running of the daily operation of their shift, by providing support to the front desk staff and assisting in any guest challenges that may occur. Additionally, this role performs projects, reporting and daily operational initiatives on an as needed basis.
Day to Day Duties and Functions may include:
Approach all encounters with guests and employees in a friendly, service-oriented manner.
Maintain regular attendance in compliance with Fairmont Standards, as required by scheduling which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, outlined by Fairmont Hotel's and Resorts grooming policy
Comply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations.
Assist Guest Service Agents (GSAs) with check in and checkouts, confirming all standard operating procedures are followed properly.
Supervise front desk agent with daily duties.
Train new employees, help to develop and implement training programs
Verify and adjust payroll for hourly staff
Conduct interviews of potential candidates for GSA positions
Coach and counsel GSAs, Operators and Bell staff on performance, communication and standards
Maintain performance log for GSAs and perform disciplinary action as necessary.
Authorize and sign adjustments and paid outs over the limit.
Responsible for bank and maintaining it at the correct amount.
Be up to date on all guest services, promotions, and events in the hotel.
Handle guest complaints, react quickly, logging and notifying proper areas to service guests
Coordinate timely availability of guestrooms with Housekeeping for check-in
Oversee Bell and Door staff
Confirm all daily duties are completed by Front Desk Agents, Operators, and Bell staff
Must be able to perform all Front Desk duties.
Brief staff daily on events of the day
Assure entire staff is updated with new policies and procedures.
Work with Front Desk staff to maintain and improve guest service scores
Maintain a presence at hotel meetings and committees, as required
Responsible for ongoing special projects and duties within the Front Office
Log all absenteeism and employee lateness
Oversee key inventory
Complete special projects in a timely manner as required by FOM or GM
Block rooms for special groups
Other duties as required.
Qualifications
EDUCATION & EXPERIENCE:
1+ year of progressive Front Office supervisory experience in a hotel
2 or 4 year college degree preferred
Experience in Front desk or customer service in a Hotel environment
SKILLS & ABILITIES:
Proficiency in hotel PMS systems (Opera knowledge a plus)
Strong communication and problem-solving skills
Ability to work well under pressure and maintain composure
Capable of handling financial information and data
Excellent customer service orientation
PHYSICAL REQUIREMENTS:
* Able to stand for extended periods
* Capable of light work, including lifting up to 20 pounds occasionally
OTHER:
* Flexibility to work long hours as required
* Proficient in using office equipment and software
Salary Range: 72,000.00 - 74,000.00 USD Annually
Additional Information
All your information will be kept confidential according to EEO guidelines.
$56k-72k yearly est. 5d ago
Dental Office Manager/Spanish Speaking Preferred
Excel Dental Management
Office manager job in Chelsea, MA
EXCEL DENTAL
WWW.OUREXCELDENTAL.COM
Excel Dental is looking for a dedicated individual to join our team. Our ideal candidate is self-motivated, reliable, trustworthy and has a positive attitude. We are looking for a long-term team member who we can trust and bring a caring, positive attitude to our practice.
Main Focus will be on presenting treatment plans, keeping the Dr's schedule full and maintaining office productivity. The best candidate for this position must have experience in sales!
Responsibilities:
Greet and check in patients in a friendly manner
Collect co-payments and verify insurance coverage
Treatment planning and coordinating to promote high-case acceptance
Review and maintain schedules for productivity
Schedule and confirm patient appointments
Prepare new patient records neatly and accurately
Various office duties as assigned by Practice Management.
Responding to patient financial inquiries and directing to appropriate departments, as necessary
Requirements
Qualifications for Dental Treatment Coordinator / Front Desk include:
Exceptional People Skills/Customer Service
Insurance eligibility and verification experience
Reliable/ Fast Learner
Able to work independently as well as in a team environment
Bilingual and Spanish speaking (preferred).
Benefits:
Paid Vacation Time (PTO)
Paid Holidays
Paid Sick-Time
401K Plan with Matching
Health Insurance
Dental Insurance
Mentorship for Career Advancement
Free Parking
& Much More!
Competitive Compensation & Bonus Opportunity
Mentorship available for career growth, expansion of skills, and higher earning potential!
How much does an office manager earn in Fall River, MA?
The average office manager in Fall River, MA earns between $33,000 and $76,000 annually. This compares to the national average office manager range of $30,000 to $62,000.
Average office manager salary in Fall River, MA
$50,000
What are the biggest employers of Office Managers in Fall River, MA?
The biggest employers of Office Managers in Fall River, MA are: