Office manager jobs in Fort Myers, FL

Job Description Come Grow With Us! State Insurance USA, with locations in Fort Myers and Estero, is growing our team! We have an opportunity for someone like you to be our new Full Time Client Care Representative for our Commercial Department. You have a passion for helping others and you put that into practice by providing guidance and support to clients so their needs are satisfied. You have excellent attention to detail and enjoy the creative challenge of problem solving to ensure client satisfaction and retention. As our Client Care Representative, you bring your customer service experience in order to build rapport with clients, and are committed to pursuing continuing education to stay on the forefront of insurance industry trends. If you have a friendly disposition and professional demeanor, apply to join our excellent team today! Benefits Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Disability Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities IRA Paid Holidays Appreciation lunches Fun team building events Weekly Team Meetings Family Focused Community Involvement Collaborative Environment Business Attire Life Insurance Responsibilities Each interaction is an opportunity for you to educate and advise clients. Utilize exemplary attention to detail to provide insurance documentation, update client information, and assist with payments. Use skills to assist with policy changes. Utilize negotiation skills to overcome objections. Answer client questions, problem solve, and follow up with quality rapport building talents. Requirements 1+ years Customer Service experience. Professional Phone Skills essential. Willing to obtain 4-40 Florida Property & Casualty License. Licensing assistance provided. Strong computer and technical skills, including Microsoft Office Suite and Agency Management software proficiency. A team player with a positive attitude and professional demeanor. The ability to prioritize work flow and effectively multitask.

Are you a supportive, detail-oriented professional with a passion for processes and client service? Do you thrive in a role where organization and relationship building are essential? Ph Financial Advisors is seeking someone with these qualities to join us as an Office Administrator in Fort Myers. If you're a supportive, social, multitasker who thrives in a fast-paced environment and has a keen eye for detail, join us and help keep our team organized and connected. COMPANY OVERVIEW Ph Financial is a boutique financial services firm on a mission to guide individuals to and through a financially healthy retirement. We are seeking a detail-oriented, motivated individual to grow into the role of Benefits Manager at our Fort Myers location. The ideal candidate will learn and streamline our proprietary approaches and become an integral part of our expanding team. JOB OVERVIEW As the Office Administrator, you will be responsible for efficiently managing and servicing both new and existing accounts. This includes ensuring accuracy in documentation, handling client interactions with precision, and maintaining high standards in every client transaction. Knowledge of Employee Benefits is required, along with a passion for client service and office operations. COMPANY CULTURE We are committed to fostering a culture of excellence and integrity. Our team members are accountable, proactive, and passionate about service. The right candidate will align with our principles: Responsibility: Commit to following and continuously improving standard operating procedures, including detailed documentation for transparency. Transparency: Maintain self-discipline to document all actions, allowing others to seamlessly follow or continue processes. Excellence: Embrace a growth mindset by asking, "What else can I do? How can I improve?" Urgency: Prioritize efficiently, ensuring timely and clear communication to clients and colleagues. Problem-solving: Seek and suggest technological or process-based solutions that enhance productivity and communication. Teamwork: Value every team member's contribution, recognizing their importance and working to resolve conflicts constructively. Passion for Service: Actively work to support others in achieving their goals. KEY RESPONSIBILITIES Office Operations Greet guests and ensure a welcoming environment for clients and visitors. Answer and direct incoming phone calls promptly and professionally. Manage office inventory, including ordering supplies and maintaining stock levels. Support general administrative tasks to ensure smooth day-to-day operations. Client Servicing and Customer Relations Maintain and service existing accounts with a high level of client interaction and follow-through. Prepare and audit summary documents to confirm critical details (e.g., correct beneficiaries). Identify opportunities for additional business from existing clients and inform leadership. Business Health Monitoring Oversee caseload prioritization and monitor monthly profit & loss reports. Employee Benefits Knowledge Posses a strong understanding of group medical benefits. Providing day-to-day service for employee benefits clients, addressing questions and issues efficiently. Facilitate Open Enrollment preparation. COMPENSATION AND BENEFITS Salary Range: $60,000 - $70,000 based on experience, with a 90-day initial performance review and potential for advancement. Job Type: Full-time, 8-hour shift, Monday to Friday. Benefits: Health insurance Paid time off Professional development assistance Bonus pay QUALIFICATIONS Education: Associate degree (preferred) Experience: 1 year of Microsoft Office and administrative experience (preferred) Licenses: Life, Health License or willingness to obtain within 90 days is required. Location: In-person at Fort Myers, FL location.

Provide leadership specific to In Home service delivery, driving results, increasing efficiencies and executing CRN care standards. ROLE OF THE CARE COORDINATION MANAGER The Care Coordination Manager is responsible for oversight and direction of the recruiting and fulfillment operations of CRN In home services. The duties include but are not limited to financial outcomes, strategic functions, goals and efficiencies. They continually seek out process improvement by documenting, developing and evaluating business processes. Ensuring that the responsibilities and accountability of all direct reports are defined and understood. They communicate a compelling vision, inspire others, stimulate enthusiasm and lead by example. Develop strategies to align with CRN mission, vision and values. The CCM continually seeks business opportunities through stakeholder relationships, and community involvement ESSENTIAL FUNCTIONS Operational Activities Establishes business unit and individual goals. Communicates, sets, and drives team activities to meet KPI and measurable goals Facilitates referral to enrollment of new individuals Ensure current census levels are maintained including proper authorizations, service delivery compliance and system utilization Directs recruiting program to ensure proper level of Direct Support Professionals to support Individuals needs Reviews CCC caseloads for optimal customer service Reviews all referrals, and assigns to appropriate CCC Ensures stakeholder communication standards are being met Develops/updates and implements policies and procedures as needed due to changes internally, increased efficiency or new/modified rules & regulations in the industry. Continually seek out process improvement. Develops and installs procedures and controls to promote communication and adequate information flow within the organization. Coordinate training for Independent Contractors, as required. Acts as liaison between Individuals served, WSC and CRN. Fosters continuity of care by managing relationships with all parties involved in Individuals' support team Trouble shoots stakeholder concerns, assists in resolution with appropriate parties Support and communicate changes in requirements to the CCC team for I/C implementation. Administration & Compliance Ensures operations compliance in accordance with federal and state laws relating to the services CRN provides. Reviews Qlarent and other auditing entities to ensure CRN compliance. Monitors Florida Medicaid, AHCA, and APD for handbook or updated mandates that require implementation Assists the billing department with contract or other related issues. Collaborate with other CRN departments to ensure best practices and efficiencies. Public Relations Maintains CRN's image and identity, which includes the use of logos and signage and communication. Plans and manage Public Relations and Marketing activity and events. Assists with presentations for potential new business. Attends networking events to further CRN community exposure. Handle escalated Individual served and/or Direct Support Providers matters. SUPERVISORY RESPONSIBILITY ▪ Supervises Community Care Coordinators and other staff in the business unit. Provides overall direction, coordination, and evaluation of the staff members. WORKING CONDITIONS AND PHYSICAL REQUIREMENTS This is a hybrid role, with most work performed remotely. However, the position requires the flexibility to come into the office as needed for meetings, training, or operational support. Primary job functions take place in a well-lit, climate-controlled office setting. Occasional trips into the community require outdoor travel and potential exposure to unpleasant weather and hazardous road conditions. Ability to sit for extended periods of time and possess the normal range of motion. Ability to bend, stand, walk, or sit for extended periods of time and possess the normal range of body motion. Must occasionally lift or move up to 25 pounds occasionally. While performing the duties of this job, the employee will be occasionally required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus. Noise levels vary in the work environment. QUALIFICATIONS Bachelor's degree in business, marketing or related field. An equivalent combination of education and applicable experience may be considered. Minimum 3 years' experience in a managerial role, preferably within a healthcare system. Minimum 2 years in a recruiting, hiring role, management preferred. Minimum 2 years' experience in Sales, Public Relations or Marketing. Bilingual, Spanish and English speaking and writing skills preferred Valid state driver's license. Must pass Level II Background screening. KNOWLEDGE AND SKILLS Must have an understanding of general business, office terminology and intermediate computer skills. Must have thorough understanding of the MS Office Suite products/programs. “Company Knowledge” Understand and articulate the services provided and the customer value for the CRN brand. Possess the ability to lead and manage others by exhibiting strong business acumen. Demonstrates the ability to analyze, document and improve productivity in all internal systems and processes. Must have strong interpersonal and communication skills (both verbal and written). Must be able to compose routine correspondence and reports. Ability to plan, organize and prioritize work. Work effectively as a team contributor on all assignments. Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. Powered by JazzHR 5qWnk6N2ud

Physicians' Primary Care of Southwest Florida is a premier physician owned and managed primary care practice with locations in Cape Coral, Fort Myers, Lehigh Acres and Estero. We need a talented Medical Office Manager to join our team. Excellence in Service Provide excellent customer service (friendly, courteous and helpful) to providers, coworkers, employees, patients, family members, businesses and visitors of PPC. Courtesy includes; face-to-face, written and telephone (verbal and texting). Holds employees accountable for service expectation. Works efficiently with other practice leaders with the expectation that excellence in service is a priority. Promotes PPC customer service expectations of: Compassion, Respect, Friendliness, Teamwork and Excellence. Human Resource Responsible for hiring, training and maintaining staff for the purpose of running an efficient office. Responsible for achieving less than 10 % turnover rate for reasons not relating to retirement, death or moving out of the area. Oversees and directs activities of assigned clerical and clinical staff ensuring that all staff have a full understanding of expectation of their positions. Responsible for ensuring all new employees are mentored and monitored for efficient and effective onboarding. Responsible for managing and processing time and attendance for payroll and personnel management purposes. Evaluates performance and recommends merit increases, promotions, and disciplinary actions. Conducts evaluations in the same month in which they are due. Conduct staff meetings as required by administrator; however, minimum standard is no less than four per year. Staff meetings should include: Well-structured agenda Educational component Administrative component Open forum for employee dialogue. Visible to all staff and providers by walking around the office and interacting. Responsible for supervising all staff within the clinic setting. Financial Management Oversees and responsible for signing and submitting packing slips and/or invoices to accounting within the work week they are received. Communicates to accounting any discrepancies or concerns. Manages overtime costs and makes necessary internal changes in order to keep costs to a minimum. Responsible for reviewing, questioning and explaining divisional costs as seen on financial reports. Questions accounting where appropriate. Maintains efficient inventory process for ordering all supplies. Turns in required information to administration for financial and monthly reporting within two business days of month-end closing. Ensures that clinical supply inventory is conducted as required. Ensures that all monies collected are deposited according to policy and all balancing procedures are followed (cash and credit cards) Ensures that all petty cash is balanced and receipts documented according to policy and that all balancing procedures are followed. Systems Management Responsible for developing office specific policy and procedures (both clerical and clinical), as well as for ensuring policies are followed and maintained. Appropriately monitors appointments for proper scheduling, patient flow, and efficiency. Responsible for ensuring patients, who miss their appointments, are contacted and managed according to policy. Responsible for maintaining provider calendars for vacation, meetings and call. Ensuring that schedules are blocked appropriately. Ensures that referrals and authorization protocols are followed and handled in a timely fashion. Ensures monies are collected at time of service and that staff follow financial documentation protocol. Ensures compliance with regulations and with PPC standards of quality patient care. Actively participates, educates and supports all payer (commercial/governmental) initiatives in which PPC has a contractual obligation. Actively participates, educates and supports initiatives within PPC Identifies and resolves operational problems. Facilitates physician meetings where appropriate and produces minutes of meetings. Attend required meetings and participates in committees as requested. Works closely with managing partner and senior level managers.Facilities and Equipment ManagementFackilities Management Responsible to ensure facilities are clean, maintained and free from damage and deterioration, as well as safe for all patients, customers, visitors, providers and employees. Responsible to ensure lawns are maintained, grounds are free from trash, and trees are trimmed. Responsible for working interior and exterior lights. Responsible to ensure internal signage is appropriate, professional, non-cluttered and never taped to walls. Removing signage as appropriate (old event, provider announcement etc). Fixes deficiencies when notified by local authorities. Notifies administrator of such deficiencies. Responsible to ensure that all equipment (medical and clerical) is in working order, clean and stored properly. Personal Responsibility Maintains strictest confidentiality in all areas of the medical practice. Reports to work on time and rarely calls off from work. Maintains a positive can-do attitude. The office manager should be an example to employees of a positive work ethic. Continually looks for ways to grow professionally as a leader. Participates in professional development activities to keep current with health care trends and practices. Is recognized by employees as honest and trustworthy. Listens to employees and includes them in decision making (where appropriate). Completes other duties as necessary. Demonstrates to employee's willingness to jump in and help. Responds to emails within 24 hours of receipt (business hours). Keeps work area in a neat and organized fashion. Follows professional dress standards as described in PPC handbook. The above is a summary of duties expected. While a comprehensive list it does not accurately reflect all the duties of the office manager. There are other duties that may be assigned. EDUCATION: Associate Degree in health or business administration required. Bachelors Degree preferred. Life experience may be accepted in lieu of Bachelor Degree. Any exception must be approved by the Administrator or the Director of Human Resources. Preferred certification in Medical Office Management through AAPC, or ability to become certified within 2 years of employment. EXPERIENCE: Minimum of five years of medical practice operational management experience. Any exceptions must be approved by the Administrator or the Director of Human Resources. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of organizational policies, procedures, systems, and objectives. Knowledge of fiscal management and human resource management techniques. Knowledge of health care administrative systems. Knowledge of governmental regulations. Skilled in Microsoft office products - especially, Word, Excel and Power Point. Skilled in exercising a high degree of initiative, judgment, discretion, and decision making necessary in completing work. Skilled in evaluating operations as they relate to polices goals and objectives. Ability to create an atmosphere that encourages, motivates, innovates. Treats all people (internal and external) in a professional and courteous manner. Position requires strong written communication skills. PHYSICAL/MENTAL DEMANDS: Requires ability to move throughout the office uninhibited. Requires hand-eye coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. What PPC Offers: Over 29 years of growing with and supporting our communities Award-winning physicians Ability to advance within our organization Health, dental, vision, disability and life insurances 401(k) with company match with free financial advising Paid Time Off (PTO) Paid Holidays Employee Assistance Program (EAP) Legal Services/Documentation Discounts Employee Resource Assistance Program (ERAP) License Renewal Assistance Free continuing education through Relias Employee appreciation events and gifts Want to learn more about Physicians' Primary Care of Southwest Florida? Visit us at *************** and apply today! Physicians Primary Care of SWFL participates in E-Verify. Go to https://***************/wp-content/uploads/2023/06/E-Verify_Participation_Poster_Eng_Es-06.22.23.pdf for more information.

Job DescriptionDescription: Come grow with us! Elite DNA Behavioral Health is one of the largest providers of behavioral and mental health services in Florida - and we're expanding quickly! We believe in providing high-quality, accessible care to our patients and a supportive environment that allows our team to grow professionally. Our goal is to hire you - the best talent - to support our mission and allow you to grow with us. We thrive on a mutual goal of providing excellent care to our patients through our comprehensive care services and collaborative culture. Elite DNA is the pioneer of the care coordination approach to mental health, where all patients are matched with their ideal services and providers prior to receiving direct care. Our team is at the forefront of providing leading-edge therapy services - from psychotherapy to psychiatry - to specialized programs such as psychosocial rehabilitation, EMDR, and group therapy. Everything we do here at Elite DNA is guided by integrity and compassion for our patients and employees. When you join the Elite DNA team, you'll feel proud to be a part of the group that helps children, adults, and families in our communities live better lives. Elite DNA Behavioral Health is seeking to hire a full-time Office Manager in the North Port office. As an Office Manager, you will be responsible for maintaining an orderly and efficient office routine. Responds to patient inquiries and other correspondence as necessary. Administers established guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary. Reviews statements, invoices, receipts, and charges. Works with clinic staff (i.e. co-pay collections and A/R) to establish performance standards for work assignments, monitors work status and progress including goals and objectives. Values cultural diversity and other individual differences in the workforce, ensuring that the organization builds on these differences. Provides services to individuals and coordination/support to psychiatrists, PA and APRNs. Initiates and completes all relevant documentation within organizational time frames. Performs duties in a prioritized, organized, and orderly manner to maximize clinic efficiency and productivity. Collaborates with team members and other staff to ensure a complete, appropriate and positive experience for all clients. Follow instructions and complete job duties as assigned by providers and management staff. Provide appropriate and timely documentation. Will assist the physician and nurse with direct client care as well as tasks such as filing, chart documentation, faxes, prescription medical programs and telephone follow-up as assigned. Initiates and completes all relevant documentation within organizational time frames. Maintain, copy and file patient records and other information as needed. Monitor voicemails throughout the day, return the calls and effectively resolve the reason for call within 24 hours of the call. Proper documentation for each call and subsequent interaction. Triage patient phone calls, both incoming and on voice mail. Document the interaction within 24 hours. Review Athena messages and respective inbox and messages. Respond and document accordingly. Discuss patient concerns with respective provider within 24 hours of incoming call, email, voicemail or message. Document appropriately within same time frame. Provide information for afterhours call line and information to call if patient has a question. Document this interaction in patient chart. Requirements: Education: Bachelor's degree from an accredited college or university in business administration or health care related field. Experience may substitute some education. Minimum of three to five years experience in healthcare. Required Skills and Experience: Proficiency in oral and written communications Excellent time and project management skills. Excellent attention to detail, problem-solving, and customer service. Must demonstrate positive interpersonal relationship skills with individuals and groups in a wide variety of settings Medical terminology knowledge essential Technology Skills: Effectively uses Electronic Health Records; Athena experience preferred. Proficiency in Microsoft Office. This position earns competitive compensation plus a full benefits package including medical, dental, vision, and life insurance, annual PTO of 15 days with tenure recognition incentives, one additional paid day for your birthday and Employee Assistance Program. We also offer opportunities for growth, as well as a great team atmosphere that empowers you to take ownership of outcomes in providing quality service and support. Compensation $48-52K depending on experience.

Job DescriptionOffice ManagerLocation: Fort Myers Metro Area (On-site) Type: Full-time We're seeking an Office Manager to oversee daily operations, scheduling, and resource coordination in a fast-paced IT services organization. This role sits at the center of the business with keeping people, schedules, and workstreams aligned while supporting leadership and driving operational efficiency. This person will be an integral part of a wide variety of teams, combining people and project management and a reliable go-to leader.What You'll Do Coordinate daily operations, schedules, and resources to keep the business running smoothly. Serve as the central hub between teams, leadership, vendors, and external partners. Assign and track work across projects and service activities to ensure timely completion. Monitor time, materials, and administrative workflows to support billing and reporting. Troubleshoot operational issues and quickly adjust priorities as needed. Maintain internal schedules, dashboards, and process documentation. Support leadership with planning, process improvements, and team development initiatives. What You'll Bring Experience in office management, operations, dispatching, or resource coordination (shift management, project completions, etc.). People management over a wide variety people with differing responsibilities it s big plus. Strong communication skills and confidence working with teams and leadership. Highly organized, detail-oriented, and comfortable managing multiple priorities. Self-starter mindset with the ability to adapt in fast-changing environments. Proficiency with Microsoft Office and scheduling/administrative tools. Valid driver's license and dependable work habits. High school diploma or equivalent (additional education a plus). Why You'll Love Working Here Play a key role in driving operational efficiency and team success. Work closely with leadership in a collaborative, fast-moving environment. Influence internal processes and help shape how work gets done. Competitive salary and full benefits (medical, dental, vision, life, disability, 401(k)). Consistent weekday schedule with occasional after-hours needs.

Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. * We love all pets like our own * We're the future of the pet industry * We're here to improve lives * We drive outstanding results together * We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Position Purpose: The purpose of the Hospital Operations Manager is to provide daily leadership to our hospital and partner with Hospital Veterinarian(s). The Hospital Operations Manager partners with our retail store partners to provide a smooth and profitable operation by creating a culture of high-quality patient care and exceptional customer service, as well as driving revenue and managing costs. The Hospital Operations Manager represents the mission and values of the hospital and Petco to all clients. Our partners are empowered to do what it takes to create an exceptional client and patient experience. The Hospital Operations Manager coordinates the overall operations of the hospital and cultivates a supportive and collaborative team environment by fostering cohesion and motivation within the team. If you have a passion for pet health and wellbeing, we'd love to have you on our team! Essential Job Functions The essential duties and responsibilities that are required of this position. This section includes the primary accountabilities or duties of the role. The Hospital Operations Manager must be able to perform all the following duties and responsibilities with or without reasonable accommodation: * Lead hospital paraprofessionals to drive operational excellence, efficiency, high standard patient care and excellent client experience. * Create productive, collaborative and seamless relationships with all veterinarians in the hospital to drive a positive culture and cohesive team environment. * Point person for all day-to-day functions of the practice including, but not limited to - veterinarian and support partners scheduling, equipment function and maintenance, inventory control and ordering, proper invoicing, patient scheduling, team training, radiological safety program and handling elevated client concerns. * Oversee hiring, training, reviewing, counseling and separation of paraprofessional partners, in partnership with AOM (Area Operations Manager) and Human Resources Business Partner. * Assume scheduling responsibilities for all paraprofessional partners, with the expectation to schedule a minimum of two weeks out. Maintain all hospital partner points in accordance with Petco's punctuality and attendance policy. * Create and maintain doctor's schedule with support from Area or Regional Medical Director as needed. * Review P&L monthly reporting, and partner with Area Operations Manager to increase revenue growth and exceed financial targets set by Finance team. * Escalate partner or client issues to Area Operations Manager, Area Medical Director and/or HRBP as required. * Interface and collaborate with Petco store team to drive a seamless complete care customer experience. * Schedule appointments, provide client education, relay test results to doctor and clients, maintain and update hospital inventory, maintain client/patient records within the practice management system and manage accounts receivable. * Keep hospital environment neat and clean; maintain OSHA standards, perform and maintain regular cleaning of environment based on necessity as well as based on a pre-determined maintenance schedule * Uphold and enforce all policies of Petco and Vetco Total Care. Other Duties and Responsibilities: * Patient care always comes first. * Any issues with patient clients or hospital partners are dealt with and resolved as they occur, or as soon as is possible. * Exceptional teamwork and commitment to achieve shared goals to benefit the entire company of Petco. * Collaborate with the Retail Team to drive a positive cultural and cohesive team environment * Provide backup front desk support as needed including answering telephones. * Perform additional duties and special projects as assigned. Nature of Supervision: The incumbent reports to the Area Operations Manager. Planning and Problem Solving: The Hospital Operations Manager must possess excellent planning skills while scheduling the hospital paraprofessional partners in order to ensure adequate coverage while making sure the hospital does not exceed forecasted payroll costs. The Hospital Operations Manager will also play a crucial role in ensuring that day-to-day operation of the hospital is efficient and provides an optimal experience for our patients and guests. Impact: This position will impact the organization by contributing to the growth of productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position in critical to ensuring that we have a cohesive, well-trained, and motivated medical support team. The desired result is the creation of an optimal environment that ensures partner retention, patient well-being, and customer satisfaction. Supervisory Responsibility: This position includes 1 or more direct reports (Veterinary Technicians, Vet Assistants, and Concierge partners) with daily responsibilities that include recruiting, interviewing, hiring, training, mentoring/coaching, assignment delegation and partnering with Human Resources on discipline up to and including termination. Minimum Requirements: * 2-3 years previous experience working in a veterinary practice. In lieu of veterinary experience, must have 2+ years of strong leadership experience. * Must have excellent written and verbal communication skills. * Ability to make decisions, delegate tasks and responsibilities and drive results with hospital partners * Must be compassionate and sympathetic and be able to maintain a professional attitude and demeanor during emotional and stressful situations. * Must have telephone etiquette and basic computer skills. * Must be a team player willing to continue learning, offer creative ideas and accept continual change. * Basic computer skills i.e. Microsoft Office suite Desired Requirements * 3- 5 years previous experience working in veterinary practice * Previous P&L management * Bachelor's degree or equivalent experience * 3+ years in a management role, including customer service * Reporting and data analysis experience * Veterinary Assistant/Technician experience in positions of increased responsibility * Licensed Veterinary Technician or Certified Veterinary Assistant (not required) * Change agility- Works productively and able to navigate ambiguity or uncertainty while assuming positive intent in a fast-paced and evolving environment. * Desire to Learn - Demonstrates flexibility and resilience in response to obstacles, constraints, adversity, and mistakes. Constructively and resourcefully adapts to changing needs, conditions, priorities or opportunities. Seeks out opportunities to learn from new discoveries, innovations, ways of looking at things, knowledge, and ideas. Invites and incorporates both giving and receiving productive and well-intentioned feedback. * Drive for Results -- Initiate decisive, timely actions to address important issues. Demonstrates a strong sense of ownership and a commitment to achieving meaningful results. Sets challenging, clear goals/targets and expectations for achieving business results. Drives initiatives/efforts while taking personal responsibility to make decisions and execute actions. Work Environment: The majority of job duties are conducted in the Veterinary Hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with clients and their pets. Contacts: This position will regularly communicate with clients, veterinary specialists, store partners, and companies that provide products and/or services that the practice utilizes. The right candidate will be able to positively represent the hospital and Petco within the professional community and to our guests. Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. 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Are you a professional Dental Office Manager looking for a fulfilling Full Time opportunity? Join Our Collaborative Dental Team as a Full Time Dental Office Manager at All About Smiles in beautiful Naples, Florida! All About Smiles is looking for a confident, organized Office Manager who knows how to lead a team and keep a practice running smoothly. You'll partner with our new doctor, who brings years of experience and a warm, supportive style, along with a long-term team of seven who appreciate clear communication and consistent expectations. What You'll Do • Take ownership of insurance, claims, AR cleanup, and reporting • Help guide the team through our upcoming software conversion • Put systems and processes in place to keep the office running well • Lead with confidence and clarity while maintaining a positive, supportive environment • Oversee daily operations with real decision-making authority Why This Job Is Great • Experienced, kind doctor • Strong, stable team • Great Naples location • Opportunity to build systems and streamline operations Schedule Monday through Thursday 8:00am - 4:00pm and Friday 8:00am - 2:00pm Compensation Competitive, based on experience. If you're a steady, solutions-focused leader who enjoys building structure and guiding a team toward success, we'd love to meet you. To learn more about this established practice: ******************** Dental Office Manager Job Summary Within the Star Dental Partners affiliated network of dental practices, the Office Manager is responsible for monitoring and managing the operations of a single location. The Office Manager will focus on executing numerous operational tasks in their dental practice with the goal of enhancing practice level efficiencies and growth in conjunction with the support team and the primary dentist of the practice. The Office Manager works closely with the Regional Director of Operations (RDO) to drive a positive team culture and achieve positive practice results. Full Time Benefits Quarterly Office Manager Bonus Incentive Quaterly Growth Bonus Incentive Monthly Employee Performance Incentive Program 401K Paid Time Off Paid Company Holidays, Bereavement, and Jury Duty Paid Basic Life & AD&D insurance Medical, Dental, and Vision Short Term Disability Employee Referral Bonus Program Pet Insurance Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives Additional Practice Perks Patient-centric community approach Work/life balance Opportunity for career growth Professional development and support with continuing education Strong business and operational teams Employee Assistance Program for all employees and their household Responsibilities • Team leadership, coaching and training • Profit & Loss (P&L) management • Staff and patient scheduling • Time & Attendance (T&A) management • Payroll process management • Accounts Payable (AP) management • Manage insurance claims and other forms of payment • Patient satisfaction and experience • Collaborate on internal and external marketing efforts • Implement policies and procedures • Promote SDP company policies and best practices (published or otherwise communicated) • Management of dental licenses and other related certifications • Maintain current safety procedures and personal protective equipment required to minimize health risks • Other job duties as assigned Qualifications • 3 years of dental office management or equivalent experience required • Proficient in dental performance management software (Open Dental, Denticon Preferred) • Strong understanding of marketing strategies, platforms, tools and metrics • Intermediate experience with Microsoft Office Suite of applications (Excel, Outlook, SharePoint, and Word) • Solid understanding of P&L management, revenue cycle, A/R (budgeting) • Comprehensive understanding ability to enforce current labor laws • Adhere to current regulatory agency guidelines (OSHA, HIPAA, CDC, etc.) Work Environment/Conditions • Ability to maintain a full-time employment schedule approximately 40 hours per week; extended hours may be requested or required • Ability to travel up to 10% • Prolonged sitting and standing as needed • Ability to lift up to 15 lbs. • Exposure to potentially hazardous objects and/or materials • Ability to wear appropriate work attire as needed or required Equal Employment Opportunity Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

As an Office Manager, you'll be responsible for performing or assisting with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies. May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines. Ensure all safety precautions are followed while performing the work. Follow all policies and Standard Operating Procedures as instructed by Management. Perform any range of special projects, tasks and other related duties as assigned. Your Responsibilities: * Manage the daily functions of the Office support, Maintenance and Mailroom teams to ensure the proper flow of the Operations department, while maintaining standards of excellence for processes methods and personnel. * Work with upper management to develop goals and communicate established goals with department. Ensure the goals and needs of the department, company and its customers are met. * Oversee the quality control of all activities performed by assigned team to maximize productivity, minimize duplicate work and to ensure a quality service delivered and in conformance with Standard Operating Procedures. Ensure deadlines are met in a timely manner, prioritize, delegate and approve work as necessary. Provide direction and assist in the investigation and resolution of internal and external problems and concerns. * Analyze and organize office operations and procedures such as personnel, information management, filing systems, requisition of supplies, and other clerical services. * Research and develop resources that create timely and efficient workflow. * Establish uniform correspondence procedures and style practices. Formulate procedures for systematic retention, protection, retrieval, transfer, and disposal of records. * Manage the functionality, cleanliness, and use of the office space, conference rooms and office equipment. Ensure that supply inventories are maintained. * Manage hospitality needs for meetings and receptions, and ensure meeting rooms are arranged and supplied appropriately. * Conduct research on various topics and prepare any range of presentations, departmental communications, periodic reports and analyses. Provide direction and support on special projects as needed. * Maintain contact with Residents, Board members, outside vendors * Manage annual building inspections. Determine facilities maintenance requirements and schedules for equipment monitoring and preventive maintenance. Provide direction in determining the extent or problems and the requirement for outside services. Identify contractor resources, determine the extent and cost of projects, and monitor work on projects in process to ensure compliance with quality standards. * Provide administrative support to the all members of the Operations department and Management. Assist with calls/voicemails, reroute calls to appropriate area, and arrange call backs. * Manage calendars, arrange meetings and plan and set up conferences and events and prepare materials as necessary. * Assist all members of the operations team (IT, Purchasing, Operations, Accounting, Recreation, Maintenance, Public works) in accomplishing their goals and objectives * Prepare reports, correspondence, presentations, Board Packages and other communication materials. * Attend staff meetings with operations team and staff to keep well informed, and to ensure follow-up on decisions or actions to be taken by staff. * Attend Board Meetings and individual Village Meetings. * Provide administrative support and computer skills for special projects. * Recommend Standard Operating Procedures and maintain existing procedures. Review processes and ensure they are in compliance with current statute. Coordinate the communication and compliance of SOP's within teams, managers and internal and external customers. Skills & Qualifications: * Three (3) to Five (5) plus years of related work experience. * Associates degree with concentration in business preferred, or equivalent combination of education and experience. * Proficiency in computer programs like Microsoft Office, Outlook and Windows required. * Excellent interpersonal, office management and communications skills. * Must possess strong administrative background. * Self-starter with excellent communication, interpersonal and customer service and telephone skills. Physical Requirements: * Physical demands include ability to lift up to 50 lbs. * Standing, sitting, walking and occasional climbing. * Required to work at a personal computer for extended periods of time. * Talking on the phone for extended periods of time. * Ability to detect auditory and/or visual emergency alarms. * Ability to work extended/flexible hours, weekend, and attend Board meetings as required. * Driving when necessary. Supervisory Responsibilities Directly or indirectly supervise associates within the assigned property. Additional Information * Schedule: 9:00am-5:30pm Monday-Sunday rotating What We Offer: As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $62,400.00 annually Disclaimer Statement This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Job Description Pay $65,000/year Assisted living experience preferred At Beach House, we are dedicated to enriching the lives of our residents through compassionate care and unwavering support. We are seeking individuals who share our commitment to creating exceptional living experiences and who are eager to contribute to a supportive, family-like atmosphere. When you join Beach House, you become an integral part of a team that values making a positive difference every single day. If you are driven by empathy and excellence, we invite you to bring your talents to our welcoming community. Full-time benefits include: PTO (Paid Time Off) and Holiday Pay: Take advantage of paid time off to maintain a healthy work-life balance. Daily pay: Get paid daily, providing you with financial flexibility and control over your earnings. Health/Dental Insurance 401K with employer match: Plan for your financial future with our 401k program. Life Insurance: Company paid life insurance Short and long-term disability: Financial security while you recover from an injury that puts you out of work Referral Bonuses: Refer qualified candidates and earn rewards Tuition Reimbursement: Invest in your education with our support Employee Assistance Program: Connecting our employees with resources for handling personal challenges Summary of Duties of the Business Office Manager The Business Office Manager oversees all aspects of the business office and administrative oversight of the front office associates. The Business Office Manager provides clerical support, organizes and maintains resident and associate files, assists with resident requests, and assists in the coordination of resident, family, and guest services. Business Office Manager maintains account receivables, payables, payroll, insurance, and other accounting and human resources functions as assigned. Essential Functions of the Business Office Manager Assess charges for monthly resident rent and ancillary charges and post receipts. Maintains accounts receivables and payables. Maintain petty cash/PCards and reconcile account balances. Process resident deposits and security/reservation deposits and submit to GMI home office. Input into accounts payable and accounts receivable software all information necessary for community. Receive and process all NSF checks. Prepare month-end weekly report recap and distribute. Coordinates vendor needs as requested. Maintains accurate resident files. Possess basic understanding of accounting principles. Monitor, edit, and input payroll time punches to include missing punches, paid time off (sick, vacation, personal holiday, other), not to exceed associate PTO bank, and monitor holiday hours and eligibility. Run payroll reports for community management and home office on weekly or bi-weekly basis. Assist in benefit enrollments for medical, dental, and ancillary benefit plans. Coordinate and forward all new hire paperwork, associate maintenance forms, and required termination paperwork to home office in a timely manner. Possess basic understanding of associate handbook policies and ability to explain policies to associates. Possess basic understanding of associate benefit package and ability to explain on a basic level to associates. Possess basic understanding of labor laws, posters, and legal required notifications. Possess basic knowledge of forms and procedures as it relates to payroll and human resource topics. Maintain employee files with respect to confidentiality and legal compliance. Work closely with payroll administrator and home office. Ability to maintain confidentiality and professionalism in all things related to associate pay, benefits, and other private matters. Supervise front desk operations. Provides front desk coverage and answers phone. Supports other departmental clerical needs as requested or as necessary. Organizes office functions, schedules, and communication. Oversee maintenance of office equipment. Assure budgetary compliance for office. Keep inventory of office supplies. Participates in required meetings, training, and staffing. May be required to participate in the weekend manager on duty. Performs other related duties as assigned by supervisor. Non-Essential Functions of the Business Office Manager Supports and participates in the resident centered activity programs. Participates in projects or committees as assigned. Attends all associate meetings including in-service education and associate functions, as requested by supervisor. Assists in a variety of tasks involving residents as assigned. Knowledge, Skills, Abilities, and Experience High school diploma or GED equivalent and three years of relevant office training and bookkeeping or comparable post-high school education which may include vocational or college education, supervisory skills a plus. Computer skills including Windows, Office, Word, Excel, Outlook, internet-based payroll, and property management programs. Good grammatical and writing skills, proficient with email process and etiquette. Ability to read, write, and speak English. Ability to comprehend and apply regulations, employment, and labor laws, local, state and federal standards and requirements. Must have the interpersonal skills to work with various levels of people, associates and residents. Familiarity with office equipment including fax, copier, computers, scanner, phone, postage meter. Be free of communicable disease. Completion of drug testing and criminal record background check upon hire and upon request of supervisor. Physical requirements include bending, standing, lifting, stooping, sitting, walking, stretching, and ability to lift/carry up to 40 pounds. Able to travel for regional meetings and other meetings as requested by supervisor. There is no greater way to elevate your career than by contributing your passion and skill to a senior living community. Grace Management, Inc. is committed to helping nurture a sense of belonging by helping you grow professionally. The quality of our communities is determined by the quality of our employees.

Germain BMW of Naples Automotive Office Manager Naples, FL At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time. As an Office Manager, you will be responsible for overseeing the office operations within the dealership. You will ensure smooth communication between departments, manage administrative tasks, and support the overall efficiency of the dealership. Responsibilities: Oversee day-to-day office operations Manage administrative tasks and ensure accuracy Coordinate communication between departments Process paperwork and financial transactions Preparing Dealership financial statements and supplemental reports Automate all possible systems and establish controls Work with Office Staff to ensure timely completion of assigned tasks Assist in completion of annual reviews and audits Billing Reconcile accounts and schedules Requirements: Experience in office management, preferably in an automotive dealership Strong organizational and communication skills Proficiency in MS Office and other relevant software Attention to detail and ability to multitask Minimum of 3 years of general ledger experience Previous supervision/management of a team Excellent communication skills Working knowledge of accounting office positions Professional appearance Germain Offers: Comprehensive Coverage & Health, Dental and Vision Insurance 401(k) Savings Plan with Employer Match Paid Vacation/Company Holidays Competitive Wage Plans Ongoing Professional Development and Internal Promotions Company Outings and Activities Employee Discounts Whether you're an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we'll provide you with the tools, training, and opportunities to help you succeed. For immediate consideration, visit us at GermainCareers.com . We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. LP

Job Description Nissan of Fort Myers is hiring the best of the best. Need to fill some offices in the finance office. $200,000-$450,000+ Requirements: *Need to show up for work on time and be ready to work until the job is done. *Must be able to run $3,000 per copy. *Must average 3 Products per deal. *Must keep CIT under 10 days. *Must clean deals and get them to billing in less than 4 days. *Must have proven track record and the references to go with it. *This is the best F&I job in the Tri-County area. Do not apply if you do not fit the qualifications. *If you meet the requirements this will be the best job that you ever have. *If you can't meet these requirements DO NOT APPLY!

Our Premier client is looking for a Front Office Manager for a LUXURY Hotel onsite in Charleston, SC. The person applying to this position MUST have Four or Five Star and/or Four-Five Diamond hotel experience. FORBES CUSTOMER EXPERIENCE (no exceptions). The Front Office Manager is a key leader within the Rooms Division, responsible for ensuring seamless and elevated guest experiences across Guest Services, Front Desk, Concierge, and Rooms Control. This position champions operational excellence, Forbes Five-Star standards, and an inspired service culture reflective of this hotel's legacy and ambition. Reporting to the Director of Front Office, the Front Office Manager leads by example, cultivates top-tier talent, and brings a strategic mindset to daily operations. They serve as ambassadors of the brand - embodying empathy, professionalism, and presence. While no job description can provide a comprehensive list of all duties, the following outlines the major responsibilities for the position. Duties/Responsibilities: Demonstrates proactive ownership of the Front Office operation as a department head. Maintains consistent communication by monitoring and responding to emails and messages in a timely manner. Provides direction and follow-through on matters without reliance on continuous oversight. Balances professional responsibilities with personal well-being, while recognizing the nature of the role requires ongoing engagement beyond scheduled shifts. Represent the property and the management by projecting a positive hotel image through excellent communication, efficient problem solving, and taking responsibility of guest needs. Lead and mentor Front Office team members through daily operations, with a focus on coaching, performance development, and cultivating leadership from within. Spearhead upsells, audits, creation of Standard Operating Procedures based on needs. Ensure execution of Forbes Five-Star service through daily audits, training, and implementation of best practices and SOPs. Partner closely with Housekeeping, Revenue, Spa, Transportation, and other departments to ensure a collaborative, guest-focused operation. Proactively manage daily arrivals, departures, special occasions, and VIP programming. Oversee rooms control and billing accuracy to ensure a seamless guest journey. Represent Director of Front Office/Assistant Director of Front Office in their absence. Ensure brand standards are not only met - but exceeded - at every touchpoint. Required Skills/Abilities: Exceptional communication skills - both verbal and written - with a talent for gracious guest recovery and conflict resolution. Must be proficient in Windows, Word, Excel, PowerPoint. INFOR HMS knowledge is preferred. Education and Experience: A 4-year degree or equivalent in hospitality or related studies. Minimum of 2 years' experience in a luxury or Forbes-rated property with a progressive track record of leadership in Front Office operations. Benefits: Enjoy free meals in our colleagues' café Paid Time Off based on hours worked, up to 16 days in your first year 8 Paid Public Holidays Up to 4.5% Company Match - Retirement Savings Plan after one year of service Medical, Dental, Vision Insurance Flexible Spending Account Health Savings Account Colleague Commuter Benefit Hotel discounts at Spa & Dining Outlets Friends & Family Hotel Room Discounts

Duties and Responsibilities * Hire, train and manage performance of office team members. * Reside as the expert on basic job knowledge such as filing insurance claims, cash management, office software, insurance verification and insurance linkage. * Explain treatment plans and payment options to patients. * Review and train on Accounts Receivables (collection percentage). * Ensure daily deposits are completed on time with accuracy and maintain control of petty cash for the office. * Ensure office is secure at all times as assigned key holder. * Train on and review patient financing/credit (volume number and accuracy) with team. * Train team and ensure effective customer service skills via the telephone and in person. * Train and hold team accountable for building a productive office schedule. * Must meet and manage to minimum monthly performance goals as outlined by Regional Management. * Effective communication ensuring cooperation between the front office and back office (including reading and responding to email, filtering down newsletters, policy updates, correspondence, training, meeting and webinar information and appropriate data). * Respond to both general dentistry and specialty patients and patient complaints in a timely and professional manner. * Train staff or arrange training, as needed. * Assure timeliness and accuracy of paperwork. * Review and approve payroll (accuracy, control overtime) for office. * Oversight of supplies and inventory for the office and assure cost effectiveness. * Retention of staff and patients (turnover number). * Assure safety - workers compensation (reported timely and accurate and investigation post-accident is completed), ensure staff completes annual OSHA Blood borne pathogen training online in company's Learning Portal, assure MSDS sheets for each location are accurate and on site, track, exchange and review office radiation badges. * Complete Monthly Check List (completed and assurance all areas are up to date.) * Provide effective communication and act as liaison between corporate and office staff (changes, procedures, postings, etc.) * Travel to various locations based upon practice need. * All other duties and responsibilities as assigned. Additional Responsibilities * Positive attitude (motivation, team player). * Appearance (professional, clean, neat, meets company standards). * Knowledge of insurance processes. * Professionalism and leadership. Qualifications * Associate's Degree in business, or equivalent, and three years working experience. * Has a working knowledge of the front and back office healthcare operation. * Effective communication and time management skills. * Prior management experience strongly preferred. * Understanding of general dental terminology. * Intermediate computer skills; working knowledge of Internet Explorer and working knowledge of Microsoft Office Word, Excel, and dental office software. Experience with EagleSoft preferred.

Discover Your Purpose with Us at Discovery Village Bonita Springs! As Business Office Director, you'll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day. Your Role: As the Business Office Director, your role includes managing all business office functions at the community, including billing, payroll, accounts payable, financial reporting, and human resources support. You will serve as a key partner to residents, families, and team members while ensuring accuracy, compliance, and exceptional service. Position Highlights: Status: Full Time Schedule: Monday-Friday, 9:00 a.m.-5:00 p.m. Location: Bonita Springs, FL 34134 Rate of Pay: $50,000-$55,000 annually (Exempt - Salaried) Why You'll Love This Community: Discovery Village Bonita Springs is a vibrant senior living community built on teamwork, trust, and a shared commitment to excellence. You'll join a leadership team known for longevity, collaboration, and maintaining a positive, resident-centered environment. As Business Office Manager, you'll play a key role in supporting operations, financial processes, and staff engagement in a community that values professionalism, accountability, and a culture of success. What You'll Do: Prepare and submit documentation for resident move-ins, move-outs, transfers, and billing changes Manage cash controls, deposits, daily cashbooks, and monthly bank reconciliations Oversee accounts payable and ensure appropriate assignment of departmental expenses and supporting documentation Coordinate payroll and employee benefits processing, ensuring compliance and timeliness Prepare journal entries, maintain sub-schedules for balance sheet accounts, and review monthly financial statements Compile management and regulatory reports as requested Maintain resident, vendor, team member, and financial files in accordance with established policies Interface with residents and families on billing and collection issues, ensuring clear and professional communication Support community human resources functions including recruiting, onboarding, orientation, employee paperwork, and file maintenance Manage open positions and assist with applicant tracking and job postings Support the Executive Director and department managers with financial oversight, reporting, and compliance Create and oversee private accounts for Health Center residents/patients, preparing required reports to meet state, local, and federal guidelines Ensure confidentiality of sensitive resident and team member information Perform other duties as assigned to support overall community operations Qualifications: Degree in Accounting preferred Two years of related experience considered Strong experience in accounts payable, payroll, billing, and financial reporting Knowledge of human resources practices and compliance preferred Proficiency with Microsoft Office and financial/payroll systems Excellent organizational, communication, and problem-solving skills Ability to manage multiple priorities in a deadline-driven environment Commitment to confidentiality, accuracy, and resident-centered service Why Join Us? Enjoy a comprehensive benefits package - medical, dental, vision, PTO, 401(k) and more for eligible positions Thrive in a purpose-driven environment that puts residents first Join a collaborative, supportive leadership team that values your voice Build meaningful connections and create lasting impact for residents and their loved ones Benefits You'll Enjoy: Competitive wages Early access to earned wages before payday! Flexible scheduling options with full-time and part-time hours Paid time off and Holidays (full-time) Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) 401(K) with employer match Paid training Opportunities for growth and advancement Meals and uniforms Employee Assistance Program About Discovery Management Group Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6,500 residents nationwide. Equal Opportunity Employer We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V A Note to Applicants This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis. Agency Policy We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly. Employment Scam Warning We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.

Our purpose is Better Health . Specializing in primary care for patients 65+ is our passion. What's Your Why? • Are you looking for a career opportunity that will help you grow personally and professionally? • Do you have a passion for helping others achieve Better Health? • Are you ready to join a growing team that shares your mission? Why Join Our Team: At VIPcare, we value you. We see you. Team Members at VIPcare are living their why and building their careers with a reliable team that shares their mission of providing 5-star service that always puts patient care and outcomes first. At VIPcare, it's the little things we do each and every day that set us apart from other primary care practices. Our patients are family, and we want to keep our family healthy. Be part of a team that is transforming healthcare one patient at a time. We take great care of our team so they can take great care of our patients and achieve: Better Care. Better Outcomes. Better Health. Responsibilities Join Our Team! Please review our open positions and apply for the role that sparks your passion and elevates your skills. Position Objective: The Office Manager is an operational and clinical role and is responsible for providing 5 Star Service in assisting physicians in the management of healthcare daily office operations and treatment of geriatric patients following established standards and practices. The incumbent will report to the Regional Manager (or similar role) and will manage a care team of medical assistants and/or receptionists (generally 3-7 members). Responsibilities: Oversee, monitor, and improve clinic performance and other key performance indicators, including HEDIS, admission management, ER utilization, patients not seen, etc. Manage a team of clinic staff, including coordinating payroll, PTO, hour management, and performance of team members Communicate with providers to ensure patient quality of care Assists with scheduling, administrative, and clinical duties for providers (mid-levels and physicians) Lead daily clinic huddles and assign proactive outreach call efforts to other team members Manage office operations and performance to ensure that front-office and back-office care teams operate in an efficient, accurate, and patient-focused manner Provide extraordinary customer service to all internal and external customers (including patients, other team members, and other departments) Ensure new team members are onboarded and receive proper training using Better Health Group policies and procedures Ensure the accuracy of all incoming and outgoing information, including supplies, invoices, referral requests, patient records, and medication management Inform management about current office trends, recommend new policies, or facilitate improvements to current policies and workflows Participate in required team meetings and communicate updates and changes to physicians and staff Ensure team calendar, spreadsheets, and whiteboards are current and accurate Assist providers with obtaining and maintaining credentialing, hospital portal access, state licenses, and professional memberships Ensure compliance with Medicare Advantage Plans, HIPAA, and labor laws and is responsible for reporting any suspected breaches or compliance issues to the appropriate internal contact Additional duties as assigned Position Requirements/ Skills: At least 4 - 5 years of Medical Assisting experience, preferred (dependant on clinic location and team dynamics) Minimum of 1 year of leadership experience CPR Certified preferred Commitment to patient care and confidentiality Strong oral and written communication skills Ability to accurately read and write medical terminology Knowledge of medical coding Knowledge of HIPAA Knowledge and understanding of OSHA and Biohazard guidelines Basic computer skills, including familiarity with electronic medical records Proficient with Google Suite (Drive, Docs, Sheets, Slides) and Microsoft Office (Word, Excel, PowerPoint) for real-time collaboration Preferred Qualifications: Bachelor's Degree in healthcare administration or related field preferred Medical Assistant Certified, preferred Prior medical assisting experience strongly preferred Has clinical working knowledge and the ability to perform clinical duties to include the following: take vital signs, review medications, administer injections, dispense medications, irrigate eyes and ears, dress and bandage the wound and incision, draw blood and assist physician with any/all procedures Physical Requirements: Full range of body motion, including handling and transferring patients, manual and finger dexterity; including eye-hand coordination Requires standing, walking, pushing, bending, kneeling, and reaching at arm's length and overhead in a clinic for prolonged periods of time Requires ability to sit or stand for prolonged periods of time Must be able to lift and move patients and medical equipment as needed Requires ability to lift/carry up to 15 lbs Requires corrected vision and hearing to normal range Ability to sit for extended periods of time Ability to operate a motor vehicle and have own means of transportation Key Attributes/ Skills: Has a contagious and positive work ethic, inspires others, and models the behaviors of core values and guiding principles An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments Is able to work within our Better Health environment by facing tasks and challenges with energy and passion Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals Demonstrated ability to handle data with confidentiality Ability to work cross-functionally with multiple teams; ability to work independently with minimal supervision Excellent organizational, time-management, and multi-tasking skills with strong attention to detail Excellent written and verbal communication skills; must be comfortable communicating with providers, vendors, staff members, and health plans Strong interpersonal and presentation skills Strong critical thinking and problem-solving skills Must be results-oriented with a focus on quality execution and delivery Appreciation of cultural diversity and sensitivity toward target patient populations Compensation & Benefits: We offer a HIGHLY competitive compensation and comprehensive benefits package: Competitive base salary Medical, dental, vision, disability and life 401k, with employer match Paid time off Paid holidays Pay Range USD $52,000.00 - USD $56,000.00 /Yr.

The Service BDC Manager's role is to understand and implement business policies and processes and inspire the BDC staff to reach departmental goals. This will be done by coaching and encouraging the team to provide excellent customer service to the guests and the service staff. Responsibilities: Review the performance of the BDC staff daily. Recruit and hire new employees. Work closely with Service Director and manager to determine marketing campaigns. Resolve BDC concerns or escalates it the Management Ensure that quality guidelines are being followed. Tracking BDC activities to identify trends so a marketing campaign can be created. Creates, generates, and performs analysis on reports to track BDC processes to improve departmental numbers. Maintaining and updating phone scripts on a weekly basis. Qualifications: Service, sales, internet or call center experience. CRM experience with the ability to analyze reports. Proven track record of coaching and monitoring staff so goals are met. Self-starter and motivated to lead by example Dealership experience preferred. Being bilingual is helpful but not required Ability to work evenings and weekends. Benefits: BENEFITS ELIGIBLE FIRST DAY OF EMPLYMENT Medical Insurance Dental Insurance Vision Insurance 401K after 30 days of employment Life Insurance Short and Long-term Disability Insurance Paid time off Employee Discounts State-of-the-art technology

Job Title: Parish Business Manager, Full-time Reports to: Pastor Classification: Salaried/Exempt The Parish Business Manager is an administrator in support of the Pastor's/Administrator's responsibilities to the parish. This position is a steward of the financial and personnel resources of the parish. Financial Maintains accuracy of all financial files and records and establishes a responsible cash flow management system. Prepares, administers and reviews budget process for Parish which is subject to review and/or approval by the Parish Finance Council, as required. Analyze and make recommendations pertaining to all financial decisions and questions facing the Parish Acts as liaison between the parish and the diocese in financial matters and human resources issues Approves all timekeeping Oversees audits as required by DOV policies & procedures Administrative Manage the operations and staff at the Parish Staff planning and development, including candidate selection and interviewing. Provides professional support to parish staff. Oversee scheduling & documentation for events on campus Oversee safe environment for parish Ensure security & emergency preparedness procedures as outlined by DOV Coordinates parish liability and property insurance, worker's compensation with the diocese general insurance program. Consults with and advises Pastor/Administrator on business and administrative matters that affect the parish. Other duties as assigned.

Physicians' Primary Care of Southwest Florida is a premier physician owned and managed primary care practice with locations in Cape Coral, Fort Myers, Lehigh Acres and Estero. We need a talented Medical Office Manager to join our team. Excellence in Service * Provide excellent customer service (friendly, courteous and helpful) to providers, coworkers, employees, patients, family members, businesses and visitors of PPC. Courtesy includes; face-to-face, written and telephone (verbal and texting). * Holds employees accountable for service expectation. * Works efficiently with other practice leaders with the expectation that excellence in service is a priority. * Promotes PPC customer service expectations of: Compassion, Respect, Friendliness, Teamwork and Excellence. Human Resource * Responsible for hiring, training and maintaining staff for the purpose of running an efficient office. * Responsible for achieving less than 10 % turnover rate for reasons not relating to retirement, death or moving out of the area. * Oversees and directs activities of assigned clerical and clinical staff ensuring that all staff have a full understanding of expectation of their positions. * Responsible for ensuring all new employees are mentored and monitored for efficient and effective onboarding. * Responsible for managing and processing time and attendance for payroll and personnel management purposes. * Evaluates performance and recommends merit increases, promotions, and disciplinary actions. * Conducts evaluations in the same month in which they are due. * Conduct staff meetings as required by administrator; however, minimum standard is no less than four per year. Staff meetings should include: * Well-structured agenda * Educational component * Administrative component * Open forum for employee dialogue. * Visible to all staff and providers by walking around the office and interacting. * Responsible for supervising all staff within the clinic setting. Financial Management * Oversees and responsible for signing and submitting packing slips and/or invoices to accounting within the work week they are received. Communicates to accounting any discrepancies or concerns. * Manages overtime costs and makes necessary internal changes in order to keep costs to a minimum. * Responsible for reviewing, questioning and explaining divisional costs as seen on financial reports. Questions accounting where appropriate. * Maintains efficient inventory process for ordering all supplies. * Turns in required information to administration for financial and monthly reporting within two business days of month-end closing. * Ensures that clinical supply inventory is conducted as required. * Ensures that all monies collected are deposited according to policy and all balancing procedures are followed (cash and credit cards) * Ensures that all petty cash is balanced and receipts documented according to policy and that all balancing procedures are followed. Systems Management * Responsible for developing office specific policy and procedures (both clerical and clinical), as well as for ensuring policies are followed and maintained. * Appropriately monitors appointments for proper scheduling, patient flow, and efficiency. * Responsible for ensuring patients, who miss their appointments, are contacted and managed according to policy. * Responsible for maintaining provider calendars for vacation, meetings and call. Ensuring that schedules are blocked appropriately. * Ensures that referrals and authorization protocols are followed and handled in a timely fashion. * Ensures monies are collected at time of service and that staff follow financial documentation protocol. * Ensures compliance with regulations and with PPC standards of quality patient care. * Actively participates, educates and supports all payer (commercial/governmental) initiatives in which PPC has a contractual obligation. * Actively participates, educates and supports initiatives within PPC * Identifies and resolves operational problems. * Facilitates physician meetings where appropriate and produces minutes of meetings. * Attend required meetings and participates in committees as requested. * Works closely with managing partner and senior level managers.Facilities and Equipment ManagementFackilities Management * Responsible to ensure facilities are clean, maintained and free from damage and deterioration, as well as safe for all patients, customers, visitors, providers and employees. * Responsible to ensure lawns are maintained, grounds are free from trash, and trees are trimmed. * Responsible for working interior and exterior lights. * Responsible to ensure internal signage is appropriate, professional, non-cluttered and never taped to walls. Removing signage as appropriate (old event, provider announcement etc). * Fixes deficiencies when notified by local authorities. Notifies administrator of such deficiencies. * Responsible to ensure that all equipment (medical and clerical) is in working order, clean and stored properly. Personal Responsibility * Maintains strictest confidentiality in all areas of the medical practice. * Reports to work on time and rarely calls off from work. * Maintains a positive can-do attitude. * The office manager should be an example to employees of a positive work ethic. * Continually looks for ways to grow professionally as a leader. * Participates in professional development activities to keep current with health care trends and practices. * Is recognized by employees as honest and trustworthy. * Listens to employees and includes them in decision making (where appropriate). * Completes other duties as necessary. Demonstrates to employee's willingness to jump in and help. * Responds to emails within 24 hours of receipt (business hours). * Keeps work area in a neat and organized fashion. * Follows professional dress standards as described in PPC handbook. The above is a summary of duties expected. While a comprehensive list it does not accurately reflect all the duties of the office manager. There are other duties that may be assigned. EDUCATION: * Associate Degree in health or business administration required. Bachelors Degree preferred. Life experience may be accepted in lieu of Bachelor Degree. Any exception must be approved by the Administrator or the Director of Human Resources. * Preferred certification in Medical Office Management through AAPC, or ability to become certified within 2 years of employment. EXPERIENCE: Minimum of five years of medical practice operational management experience. Any exceptions must be approved by the Administrator or the Director of Human Resources. KNOWLEDGE, SKILLS AND ABILITIES: * Knowledge of organizational policies, procedures, systems, and objectives. * Knowledge of fiscal management and human resource management techniques. * Knowledge of health care administrative systems. Knowledge of governmental regulations. * Skilled in Microsoft office products - especially, Word, Excel and Power Point. * Skilled in exercising a high degree of initiative, judgment, discretion, and decision making necessary in completing work. * Skilled in evaluating operations as they relate to polices goals and objectives. * Ability to create an atmosphere that encourages, motivates, innovates. * Treats all people (internal and external) in a professional and courteous manner. * Position requires strong written communication skills. PHYSICAL/MENTAL DEMANDS: Requires ability to move throughout the office uninhibited. Requires hand-eye coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. What PPC Offers: * Over 29 years of growing with and supporting our communities * Award-winning physicians * Ability to advance within our organization * Health, dental, vision, disability and life insurances * 401(k) with company match with free financial advising * Paid Time Off (PTO) * Paid Holidays * Employee Assistance Program (EAP) * Legal Services/Documentation Discounts * Employee Resource Assistance Program (ERAP) * License Renewal Assistance * Free continuing education through Relias * Employee appreciation events and gifts Want to learn more about Physicians' Primary Care of Southwest Florida? Visit us at *************** and apply today! Physicians Primary Care of SWFL participates in E-Verify. Go to https://***************/wp-content/uploads/2023/06/E-Verify_Participation_Poster_Eng_Es-06.22.23.pdf for more information.