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Office manager jobs in Franklin, TN - 83 jobs

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Office Manager
Front Office Manager
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Customer Experience Manager
  • Dental Office Manager

    Wave Dental Professionals

    Office manager job in Goodlettsville, TN

    Office Manager - Dream Dental Goodlettsville, Tennessee Dream Dental is looking for a strong, experienced, and people-focused Office Manager to lead our front office team. We're an established, high-volume practice with a large and loyal patient base, and we're seeking a leader who can ensure smooth operations, support team growth, and help maintain the exceptional patient experience we're known for. What We Offer: 4 days in office, 1 day admin Full comprehensive benefits package Supportive, collaborative team culture Modern practice using Open Dental Large, steady patient base Generous commission structure Requirements: Management experience in a dental office required Strong leadership, coaching, and team-building skills Experience with treatment plan presentation and financial discussions Knowledge of dental insurance, scheduling, and front office workflows High level of professionalism, reliability, and problem-solving ability Strong communication and organizational skills Key Responsibilities: Oversee daily front office operations to ensure efficiency and exceptional patient service Lead, train, motivate, and support front office team members Present treatment plans and discuss financial options confidently with patients Collaborate with clinical providers to maintain smooth patient flow Manage schedules, patient communication, and office systems in Open Dental Monitor practice performance metrics and ensure goals are met Handle escalated patient concerns with empathy and professionalism If you're an experienced dental leader who thrives in a fast-paced environment and loves delivering outstanding patient care through great systems and great people, we'd love to speak with you! Apply today and grow your leadership career with Dream Dental in Goodlettsville! #indeedwavedp
    $34k-48k yearly est. 29d ago
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  • Assistant Office Manager

    Ideal Dental

    Office manager job in Franklin, TN

    Job Description Dental Assistant Office Manager - Join us. Where your smile truly matters! At Ideal Dental, we're on a mission to revolutionize dental care-and we want you to be part of the journey! As one of North America's fastest-growing dental groups, we're driven by our vision to provide exceptional, comprehensive dental services all under one roof. Established in 2008, we're proud to be clinician-founded and clinician-led, with a focus on patient-centered care and an unwavering commitment to innovation and growth. Job Summary: The Assistant Office Manager supports the Office Manager in the execution of dental practice daily operations, including schedule management, supporting office morale and a positive work culture, ensuring guest satisfaction, presenting treatment plans and helping guests overcome obstacles to care, and assisting with reporting, quality audits, and other duties as assigned to ensure the smooth and efficient functioning of the practice. Responsibilities · Support Daily Operations: Assist the Office Manager with the day-to-day functions of the dental office to ensure smooth and efficient workflows. · Enhance Patient Experience: Help resolve patient service issues promptly and professionally, ensuring guest satisfaction. · Promote Office Morale: Build a positive and collaborative office environment that aligns with our supportive company culture. · Manage Staff Schedules: Assist in the creation and adjustment of staff schedules to meet office and patient needs · Audit Patient Accounts: Support account audits to ensure billing and patient information is accurate and up to date. · Assist with Treatment Planning: Help patients understand their treatment options and work through financial concerns or barriers. · Complete Reporting: Assist with daily and monthly reports to ensure the office is tracking and meeting performance goals. · Contribute to Office Success: Take on other duties as needed to support the overall operation and success of the dental office · Travel for DeNovo Offices: Be flexible and open to traveling to newly acquired DeNovo offices as needed to support their integration and ensure seamless operations. What do you need to have to be a part of our team? A minimum of 6 month of management experience, with dental experience preferred to bring expertise to the role. A high school diploma or equivalent. A welcoming smile and a positive attitude that creates a friendly and inviting atmosphere for both patients and staff. Strong communication and customer service skills to ensure effective interaction with patients and team members. Proven leadership abilities, with a talent for leading by example and motivating the team to succeed. A natural desire and ability to connect with and serve guests, ensuring they feel valued and well cared for. Excellent multi-tasking skills, with the ability to stay organized and focused while working in a fast-paced environment. DeNovo Offices: New or acquired offices may require travel. Why You'll Love It Here: At Ideal Dental, we're committed to helping you grow professionally, providing you with opportunities to expand your skills, work with cutting-edge technology, and make a lasting impact on your patients. If you're passionate about dental care, thrive in a dynamic, supportive environment, and want to be part of a team that values both excellence and compassion, this is the place for you. · MONTHLY BONUS POTENTIAL Medical insurance. Discounted dental benefits for the employee, their spouse, and dependent children. Paid holidays. Paid Time Off (PTO). 401K. Employee scholarship program. At Ideal Dental, we're dedicated to putting smiles on the faces of our guests and our team. We foster a supportive, positive environment where every team member can thrive, grow, and enjoy their work. Join us and be part of a culture where your smile truly matters.
    $30k-45k yearly est. 19d ago
  • Network Billing Manager

    Inception Fertility Corporate Services

    Office manager job in Franklin, TN

    Job Description The Network Billing Manager oversees the daily operations of Coding, Billing, and Charge Entry teams within the Revenue Cycle Department for a multi-clinic specialty Practice. This role is responsible for ensuring accurate and timely coding, charge entry, and claim submission. The Manager coordinates all facets of the revenue cycle to support efficient workflows and exceptional patient account management. The ideal candidate demonstrates professionalism and a commitment to delivering high-quality service to patients, families, staff, and external partners. This role requires adherence to all federal, state, and payer-specific regulations, as well as departmental policies and guidelines. Location for this role is preferred to be in Houston, TX or Franklin/Nashville, TN but willing to consider remote, with some travel. Essential Responsibilities: Plan, supervise, and coordinate daily activities for the Billing, Cash Posting, and Charge Entry teams. Recruit, hire, train, and evaluate staff within areas of responsibility. Oversee supervisory functions, including timekeeping and payroll approval, ensuring compliance with FLSA, Tennessee Department of Labor regulations, and organizational policies. Mentor and develop team members through daily leadership, coaching, performance feedback, workflow education, payer updates, departmental communications, and routine staff meetings. Implement and enforce departmental policies, procedures, and objectives, including internal controls and review processes to ensure consistent and compliant operations. Manage workflow to ensure deadlines are met with available resources. Resolve issues related to electronic claim submission and electronic remittances, working closely with vendors and/or Information Systems. Conduct quarterly audits of coding and charge entry to ensure compliance with legal, regulatory, and administrative requirements. Prepare and present departmental activity reports, keeping Senior Management informed of trends, issues, and opportunities for improvement. Provide guidance on complex billing issues and support special projects as needed. Actively participate in performance improvement initiatives at both individual and organizational levels. Address and resolve external customer concerns in alignment with the company's commitment to exceptional patient care, collaborating with other departments when necessary. Perform additional duties as assigned and in accordance with organizational policies, compliance standards, and continuous improvement initiatives. Education and/or Experience: Bachelor's degree in Healthcare Related Field or Business preferred; or five (5) years of experience in Healthcare Coding and Billing and Collections. Minimum of five (5) years of medical billing and coding experience in a multi-clinic physician group practice along with experience related to ASC (ambulatory surgery center) billing and coding. Minimum three (3) years of experience in a supervisory/management position. Preferred experience with practice management systems such as Medevolve and HST. CPC certification preferred, background in specialties including Reproductive Endocrinology, Infertility, and IVF treatments is highly desirable. Knowledge of ASC and physician practice charge capture, documentation and billing protocols. Why You'll Love Working Here - Our Amazing Benefits: ???? Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE or low-cost employee only healthcare coverage option is also available. ????️ ????️ ????️ ???? Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family. ???? Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most. ???? Plenty of Paid Time Off: Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you choose! ???? Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years. ???? Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being. ???? Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck. ???? Rewards for Connections: Earn extra money with our Employee Referral Program-your network is invaluable! ???? Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development. ???? Premium Calm Health Subscription: Enjoy a free premium Calm Health app subscription to support your mental wellness. ???? Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them. ???? Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.
    $51k-81k yearly est. 18d ago
  • Front Office Manager in Charleston, SC (luxury hotel)

    B&B Hospitality Staffing LLC 4.3company rating

    Office manager job in Brentwood, TN

    Our Premier client is looking for a Front Office Manager for a LUXURY Hotel onsite in Charleston, SC. The person applying to this position MUST have Four or Five Star and/or Four-Five Diamond hotel experience. FORBES CUSTOMER EXPERIENCE (no exceptions). The Front Office Manager is a key leader within the Rooms Division, responsible for ensuring seamless and elevated guest experiences across Guest Services, Front Desk, Concierge, and Rooms Control. This position champions operational excellence, Forbes Five-Star standards, and an inspired service culture reflective of this hotel's legacy and ambition. Reporting to the Director of Front Office, the Front Office Manager leads by example, cultivates top-tier talent, and brings a strategic mindset to daily operations. They serve as ambassadors of the brand - embodying empathy, professionalism, and presence. While no job description can provide a comprehensive list of all duties, the following outlines the major responsibilities for the position. Duties/Responsibilities: Demonstrates proactive ownership of the Front Office operation as a department head. Maintains consistent communication by monitoring and responding to emails and messages in a timely manner. Provides direction and follow-through on matters without reliance on continuous oversight. Balances professional responsibilities with personal well-being, while recognizing the nature of the role requires ongoing engagement beyond scheduled shifts. Represent the property and the management by projecting a positive hotel image through excellent communication, efficient problem solving, and taking responsibility of guest needs. Lead and mentor Front Office team members through daily operations, with a focus on coaching, performance development, and cultivating leadership from within. Spearhead upsells, audits, creation of Standard Operating Procedures based on needs. Ensure execution of Forbes Five-Star service through daily audits, training, and implementation of best practices and SOPs. Partner closely with Housekeeping, Revenue, Spa, Transportation, and other departments to ensure a collaborative, guest-focused operation. Proactively manage daily arrivals, departures, special occasions, and VIP programming. Oversee rooms control and billing accuracy to ensure a seamless guest journey. Represent Director of Front Office/Assistant Director of Front Office in their absence. Ensure brand standards are not only met - but exceeded - at every touchpoint. Required Skills/Abilities: Exceptional communication skills - both verbal and written - with a talent for gracious guest recovery and conflict resolution. Must be proficient in Windows, Word, Excel, PowerPoint. INFOR HMS knowledge is preferred. Education and Experience: A 4-year degree or equivalent in hospitality or related studies. Minimum of 2 years' experience in a luxury or Forbes-rated property with a progressive track record of leadership in Front Office operations. Benefits: Enjoy free meals in our colleagues' café Paid Time Off based on hours worked, up to 16 days in your first year 8 Paid Public Holidays Up to 4.5% Company Match - Retirement Savings Plan after one year of service Medical, Dental, Vision Insurance Flexible Spending Account Health Savings Account Colleague Commuter Benefit Hotel discounts at Spa & Dining Outlets Friends & Family Hotel Room Discounts
    $36k-48k yearly est. 18d ago
  • Front Office Manager

    Avion Hospitality

    Office manager job in Brentwood, TN

    The Front Office Manager is responsible for ensuring the operation of the Front Office in an attentive friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly. Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative, executive, or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time. Requirements Education & Experience At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. Supervisory experience required. Must be proficient in Windows operating systems, Company approved spreadsheets and word processing. Must have a valid driver's license from the applicable state. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high pressure situations. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need. Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Job Duties & Functions Respond to all guest requests, problems, complaints and/or accidents presented at the Front Desk or through Reservations, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach, counsel and discipline all Front Desk personnel according to Avion Hospitality S.O.P.'s. Ensure compliance to brand and company training, using the steps to effective training according to Avion Hospitality standards. Prepare and conduct all Front Desk interviews and follow hiring procedures according to Avion Hospitality S.O.P.'s. Conduct all 90 day and annual Front Desk employee performance appraisals according to S.O.P.'s. Develop employee morale and ensure training of Front Desk personnel. Maximize room revenue and occupancy by reviewing status daily. Analyze rate efficiency, monitor credit report and maintain close observation of daily house count. Attend all required Rooms Merchandizing meetings with all appropriate reports and documentation necessary to establish select sell guidelines and implement appropriate restrictions. Supervise the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy. Participate in required M.O.D. program as scheduled. Be responsible for developing a manager as assigned by the Corporate Office, including sign-off on all competencies and assist in his/her placement. Ensure all end of the month report dates are met, i.e., Central Reservations, Market Segment, AAdvantage, Travel Agent check registers, etc. Review Front Desk staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Present with Wage Progress Report to General Manager weekly. Ensure that no-show revenue is maximized through consistent and accurate billing. Maintain Avion Hospitality S.O.P.'s regarding Purchase Orders, vouchering of invoices and checkbook accounting. Ensure that Wage Progress, Productivity and the Ten Day Forecast are completed on a timely basis according to Avion Hospitality S.O.P.'s. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Work closely with Accounting on follow-up items, i.e., returned checks, rejected credit cards, employee discrepancies, etc. Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming. Monitor proper operation of the P.B.X. console and ensure that employees maintain Avion Hospitality S.O.P.'s in its use. Monitor the process of taking reservations ensuring that Avion Hospitality courtesy and up selling techniques are maintained. Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality S.O.P.'s. Ensure implementation of all Avion Hospitality policies and house rules. Understand hospitality terms. Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Coordinate all aspects of the ongoing implementation of the Avion Hospitality philosophy of service. Ensure correct and accurate cash handling at the Front Desk. Attend monthly all-employee team meetings and any other functions required by management. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Avion Hospitality standards. Obtain all necessary information when taking room reservations. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. Be aware of all rates, packages and promotions currently underway. Follow and enforce all Avion Hospitality hotel credit policies. Process and handle guest laundry (property specific). Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees. Maintain and monitor "Lost and Found" procedures and policies according to Avion Hospitality standards. Establish and maintain key control system. Ensure participation within department for monthly Avion team meeting. Focus the Front Desk Department on their role in contributing to the guest service scores. Monitor all V.I.P.'s, special guests and requests. Maintain required pars of all front office and stationary supplies. Review daily Front Office work and activity reports generated by Night Audit. Review Front Office log book and Guest Request log on a daily basis. Assist the General Manager and Engineering Department in implementing and maintaining emergency procedures. Be familiar with all corporate sponsored programs such as airline mileage, Triple Upgrade, or V.I.P. programs, and the standards and procedures for each. Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Conduct meetings according to Avion Hospitality standards as required by management. Other duties as required.
    $36k-49k yearly est. 5d ago
  • Front Office Manager

    Hyatt Place Nashville/Brentwood

    Office manager job in Brentwood, TN

    Full-time Description The Front Office Manager is responsible for ensuring the operation of the Front Office in an attentive friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly. Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative, executive, or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time. Requirements Education & Experience At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. Supervisory experience required. Must be proficient in Windows operating systems, Company approved spreadsheets and word processing. Must have a valid driver's license from the applicable state. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high pressure situations. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need. Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Job Duties & Functions Respond to all guest requests, problems, complaints and/or accidents presented at the Front Desk or through Reservations, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach, counsel and discipline all Front Desk personnel according to Avion Hospitality S.O.P.'s. Ensure compliance to brand and company training, using the steps to effective training according to Avion Hospitality standards. Prepare and conduct all Front Desk interviews and follow hiring procedures according to Avion Hospitality S.O.P.'s. Conduct all 90 day and annual Front Desk employee performance appraisals according to S.O.P.'s. Develop employee morale and ensure training of Front Desk personnel. Maximize room revenue and occupancy by reviewing status daily. Analyze rate efficiency, monitor credit report and maintain close observation of daily house count. Attend all required Rooms Merchandizing meetings with all appropriate reports and documentation necessary to establish select sell guidelines and implement appropriate restrictions. Supervise the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy. Participate in required M.O.D. program as scheduled. Be responsible for developing a manager as assigned by the Corporate Office, including sign-off on all competencies and assist in his/her placement. Ensure all end of the month report dates are met, i.e., Central Reservations, Market Segment, AAdvantage, Travel Agent check registers, etc. Review Front Desk staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Present with Wage Progress Report to General Manager weekly. Ensure that no-show revenue is maximized through consistent and accurate billing. Maintain Avion Hospitality S.O.P.'s regarding Purchase Orders, vouchering of invoices and checkbook accounting. Ensure that Wage Progress, Productivity and the Ten Day Forecast are completed on a timely basis according to Avion Hospitality S.O.P.'s. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Work closely with Accounting on follow-up items, i.e., returned checks, rejected credit cards, employee discrepancies, etc. Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming. Monitor proper operation of the P.B.X. console and ensure that employees maintain Avion Hospitality S.O.P.'s in its use. Monitor the process of taking reservations ensuring that Avion Hospitality courtesy and up selling techniques are maintained. Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality S.O.P.'s. Ensure implementation of all Avion Hospitality policies and house rules. Understand hospitality terms. Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Coordinate all aspects of the ongoing implementation of the Avion Hospitality philosophy of service. Ensure correct and accurate cash handling at the Front Desk. Attend monthly all-employee team meetings and any other functions required by management. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Avion Hospitality standards. Obtain all necessary information when taking room reservations. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. Be aware of all rates, packages and promotions currently underway. Follow and enforce all Avion Hospitality hotel credit policies. Process and handle guest laundry (property specific). Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees. Maintain and monitor "Lost and Found" procedures and policies according to Avion Hospitality standards. Establish and maintain key control system. Ensure participation within department for monthly Avion team meeting. Focus the Front Desk Department on their role in contributing to the guest service scores. Monitor all V.I.P.'s, special guests and requests. Maintain required pars of all front office and stationary supplies. Review daily Front Office work and activity reports generated by Night Audit. Review Front Office log book and Guest Request log on a daily basis. Assist the General Manager and Engineering Department in implementing and maintaining emergency procedures. Be familiar with all corporate sponsored programs such as airline mileage, Triple Upgrade, or V.I.P. programs, and the standards and procedures for each. Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Conduct meetings according to Avion Hospitality standards as required by management. Other duties as required.
    $36k-49k yearly est. 4d ago
  • Office Manager

    Staffosaurus

    Office manager job in Brentwood, TN

    About Us. We are a Behavioral Health group specializing in substance use disorder and co-occurring issues. Our facility strives to provide the highest quality of care, using evidence-based treatment, medical staff, and licensed therapists. Our mission is to help those that are struggling with the tools to recover, regain control and live healthy, happy lives without the burden of substance abuse. Our ideal candidate is experienced within the healthcare industry and has previous experience as an office manager within the healthcare industry. Join Us We are currently looking for an office manager with excellent organization skill and a personable disposition to keep them thriving. The ideal candidate has a natural ability to roll with the punches, being flexible to handle anything that might come their way. Youll be a strong and reliable support to company operations, maintaining and creating procedures, communication, and safety. Not only will your effects allow us to achieve organizational efficiency, you will nurture the pleasant and exciting work environment our people love. Benefits In addition to competitive pay, we offer quality health insurance, dental and vision, paid time off, and more. We believe in the growth and success of our team to support our mission of helping our clients. Requirements Bachelors Degree (Preferred) Management Experience (Required) Substance Use Experience (preferred) Responsibilities Supports company operations by maintaining office systems and supervising staff. Maintains office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions. Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records. Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement. Designs and implements office policies by establishing standards and procedures, measuring results against standards, and making necessary adjustments. Completes operational requirements by scheduling and assigning employees; following up on work results. Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends. Maintains office staff by recruiting, selecting, orienting, and training employees. Maintains office staff job results by coaching, counseling, and disciplining employees, and planning, monitoring, and appraising job results. Achieves financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions. Contributes to team effort by accomplishing related results as needed Perform other duties as assigned Pay: $20-$30/hr Job Type: Onsite, Full -Time Location: Brentwood, TN Apply Today!
    $20-30 hourly 60d+ ago
  • Assistant Office Manager at Brentwood Pediatric Dentistry

    Brentwood Pediatric Dentistry

    Office manager job in Brentwood, TN

    Full-time Description Brentwood Pediatric Dentistry is seeking an organized, proactive, and team-oriented Assistant Office Manager to join our well-established practice. With a strong reputation for compassionate, high-quality pediatric dental care, this role is a fantastic opportunity to take the next step in your dental administrative career while supporting a positive, efficient, and patient-focused office environment. The ideal candidate is a natural leader with excellent communication skills and a passion for helping both patients and the team succeed. Website: Brentwood Pediatric! Why Join Us? Trusted pediatric dental practice serving the Brentwood community Supportive, friendly, and collaborative team culture Modern, well-equipped office with advanced dental technology Commitment to excellence in both clinical and patient service experiences Opportunity for professional growth and development Experience & Key Responsibilities: Support the Office Manager in day-to-day administrative operations Assist with scheduling, insurance verification, and patient communications Oversee front-office workflows to maintain efficiency and patient satisfaction Train and mentor administrative team members on office procedures Help manage accounts receivable, billing, and payment collection processes Assist with hiring, onboarding, and team coordination as needed Ensure compliance with office policies, HIPAA, and practice standards Perform other duties and responsibilities as assigned by management Comprehensive Benefits Package: Medical, Dental, Vision, and 401(k) Paid holidays Paid time off Requirements Previous experience in dental office administration required; pediatric experience a plus Strong leadership, organizational, and problem-solving skills Excellent communication and customer service abilities Knowledge of dental insurance, billing, and practice management systems Ability to multitask and prioritize in a fast-paced environment Team members are expected to uphold the culture outlined in the SDB Handbook, with a focus on our core values and any additional responsibilities as defined Join our team and be part of a practice dedicated to excellence in pediatric dental care. If you're ready to grow your leadership skills and help shape an exceptional patient experience, apply today! Salary Description $23-$24 hourly
    $23-24 hourly 60d+ ago
  • Billing Services Manager

    Loews Customer Engagement Center and Distribution Services

    Office manager job in Franklin, TN

    Job DescriptionLoews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their ”uniquely local” community in order to curate exciting, approachable and local travel experiences for guests. Who We Are: Founded in 1960, Loews Hotels & Co. operates iconic hotels and resorts across the U.S. and Canada. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement Pet Insurance and Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Team Member Hotel Rates, other discounts, perks and more What We're Looking For: This position provides direction and leadership in a high volume financial shared services environment, supporting an exciting collection of hotel properties across North America. This leader oversees the daily activities of a dynamic group of team members providing comprehensive billing to our group clients and third-party partners. Maintaining service levels while driving the team's achievement of daily, weekly, and monthly performance metrics is of utmost importance. The Billing Services Manager is a results-driven professional who inspires the billing team to deliver our brand promise of extraordinary customer service to our hotels and guests. The Billing Services Manager reports to the Senior Billing Services Manager. Who You Are: A strategic thinker with strong analytical and problem-solving skills Experienced in contract negotiations and vendor management Excellent communicator, capable of building strong relationships across teams and with external partners Adaptable and results-oriented, thriving in a fast-paced, multi-state environment What You Will Do: Upholds all company and industry standards pertaining to PCI compliance, guest confidentiality and accounting best practices. Recruits, interviews, hires, and trains talented team members to excel. Provides day to day management of Billing Services team members providing catering and convention billing, customer service call center, group commission payment, and third-party billing services. Assigns and monitors work to ensure proper balance and maximum efficiency of team. Maintains atmosphere of support, respect, and trust in department to enable a one-of-a-kind employment experience for our team members. Continually monitors and reports metrics and KPIs to ensure service levels are maintained and targets are met. Maintains strong environment of internal controls and best practices by regularly testing and provides corrective action where appropriate. Identifies training opportunities; creates and presents ongoing training to team members. Manages guest/client problem resolution and contact escalation. Builds strong relationships with hotel property leaders to ensure their needs are met and concerns are addressed in a timely and professional manner. Controls costs by effectively managing labor and monitoring savings objectives. Regular attendance in conformance with standards May be required to work varying schedules to reflect business needs Required to attend all training sessions and meetings Ability to perform ”Physical Requirements” as explained below Other duties as assigned Your Experience Includes: 2-3 years of experience working with Billing and Accounting and supervising or managing a team Business Administration/Accounting Degree preferred 2 years of customer-facing work experience in hospitality or finance environment Ability to work cooperatively with others, maintain confidentiality, and communicate effectively both written and verbally Ability to organize workload, adapt quickly to change, and deliver under the pressure of deadlines Ability to perform both standard and intermediate spreadsheet functions using Microsoft Office Who You'll Supervise: Senior Group Billing Coordinators Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
    $36k-51k yearly est. 7d ago
  • Office Supervisor

    Highfive Healthcare

    Office manager job in Franklin, TN

    Full-time Description We are seeking a reliable Office Supervisor to oversee daily operations at one of our practice locations. This role provides leadership and guidance to the office team, ensures smooth operational workflows, and supports the delivery of excellent patient care. Duties and Responsibilities Supervise and lead staff, ensuring productivity, professionalism, and team collaboration. Oversee day-to-day practice operations, including scheduling, patient flow, and administrative tasks. Monitor and maintain operational efficiency, assisting with process improvements and troubleshooting issues. Support financial operations, such as billing oversight, collections, and reporting, in coordination with management. Serve as a point of contact for patient inquiries, concerns, and escalations, ensuring a positive patient experience. Assist with staff training, onboarding, and performance feedback in accordance with company policies. Collaborate with the Practice Manager and other leadership to align practices across multiple locations. Ensure compliance with HIPAA, OSHA, and company policies in all operational activities. Perform other duties as assigned to support smooth and efficient practice operations. Requirements 2+ years of experience in dental or healthcare office operations preferred. Previous supervisory or team leadership experience preferred. Strong organizational, communication, and problem-solving skills. Detail-oriented, reliable, and able to manage multiple priorities in a fast-paced environment. Proficiency with office software, scheduling systems, and dental management software. Professional demeanor and commitment to delivering exceptional patient service. High school diploma or equivalent required; associate or bachelor's degree preferred.
    $29k-43k yearly est. 4d ago
  • Assistant Office Manager at Brentwood Pediatric Dentistry

    Specialty Dental Brands

    Office manager job in Brentwood, TN

    Job DescriptionDescription: Brentwood Pediatric Dentistry is looking for a Assistant Office Manager to be the friendly face that welcomes families into our practice and supports them throughout their visit. If you are compassionate, detail-oriented, and love making kids smile, this could be the perfect opportunity for you! Website: Brentwood Pediatric! Why Join Us? Work alongside a caring, collaborative team that values respect, kindness, and teamwork. Enjoy a fun, upbeat atmosphere where your contributions are appreciated and celebrated. Gain experience in a dynamic pediatric dental practice with opportunities to learn and grow. Receive a competitive pay package and access to benefits. Work in a beautiful, well-equipped office designed for both efficiency and comfort. Job Duties/Responsibilities: Greet patients and families with a welcoming attitude Manage scheduling, check-in, and check-out processes Answer phone calls and assist with patient inquiries Verify insurance and collect co-pays Maintain patient records and coordinate follow-up care Perform other duties and responsibilities as assigned by management Qualifications: Prior experience in a dental or medical front office preferred Excellent communication and customer service skills Organized, detail-oriented, and able to multitask in a fast-paced environment A team player with a positive attitude Passion for working with children and creating a family-friendly experience Comprehensive Benefits Package: Medical, Dental, Vision, and 401(k) Paid holidays Paid time off Join our team and be part of a practice dedicated to excellence in Pediatric care. If you're ready to take your career to the next level, apply today! Requirements:
    $30k-45k yearly est. 13d ago
  • Business Manager

    Waves 4.0company rating

    Office manager job in Franklin, TN

    Full-time Description Serving under the general supervision of the Chief Operating Officer, this position is responsible for professional accounting and financial management activities. The duties of this position include: Manage the bookkeeping function including maintenance of the general ledger, accounts payable, accounts receivable, payroll, fixed asset management, fleet management and account reconciliations. Maintain complete and accurate records for all financial activity. Prepare and review monthly financial statements and adjacent reporting for Chief Operating Officer, in accordance with GAAP, including variance reporting, analysis and forecasting. Ensure compliance with policies and procedures. Ensure statutory requirements are met. Complete month-end and year-end closings in a timely and accurate manner, including accrual, prepaid, asset and depreciation entries. Serve as the agency's purchasing agent, placing bimonthly orders as requested. Serve as primary point of contact for the annual financial audit; liaise with the Board's Audit Committee and external auditors as necessary. Provide support for program and quality audits. Manage cash flow and prepare monthly cash flow forecasts. Ensure all personnel and financial records are stored securely electronically in compliance with state and federal standards. Support the acquisition of capital assets and ensure that assets are properly recorded, amortized, and disposed of. Own vendor relationships and serve as point of contact for Program and House Managers for utilities and other residential concerns. Accounts Receivable Prepare and send monthly invoices. Respond to inquiries. Report open accounts receivable to Chief Operating Officer monthly. Collaborate with billing and program staff in support of service billing processes. Submit remote bank deposits weekly or as needed. Submit lost revenue claims in a timely manner, as needed. Accounts Payable Ensure payables are submitted in a timely and accurate manner. Maintain record of passthrough expenses to be invoiced monthly. Maintain record of vehicle-related expenses. Report outstanding checks to Chief Operating Officer monthly. Prepare checks for signature as needed. Payroll Oversee payroll functions to ensure employees are paid in a timely and accurate manner. Submit biweekly payroll, review and analyze payroll reports, report findings to Chief Operating Officer. Manage integration between payroll and accounting platforms. Troubleshoot issues, as needed. Ensure annual W-2s and 1099s are issued timely and accurately. Budget preparation Support Chief Operating Officer in budget and forecast preparation; enter budget into accounting system. Prepare monthly reconciliation reports for Chief Operating Officer with analysis and forecasting. Provide requested information to Program Managers in support of funding applications. Operations support Collaborate with Human Resources Manager on the payroll process. Assist Human Resources Manager with legislative compliance including employment standards, occupation health and safety, human rights, etc. Manage Vehicle Maintenance plan and implementation Requirements Qualifications Education Bachelor's degree in Accounting, Finance, Business Management/Administration, or related field Knowledge, skills and abilities Demonstrated expertise and experience implementing and maintaining accounting and compliance standards. Demonstrated experience with detailed recordkeeping, including reconciliations. Demonstrated ability to review and analyze financial information and report findings. Excellent keyboarding skills. 10-key a plus. Experience and ease with paperless recordkeeping. Demonstrated ability to work with accuracy, timeliness and discretion. Strong organization, prioritization and time management skills. Ability to collaborate and communicate effectively with stakeholders of all levels. Ability to work independently and maintain confidentiality. Knowledge of federal and state legislation affecting charities. Must possess and maintain a valid Tennessee driver's license. Expertise in the use of electronic platforms: QuickBooks Online Paylocity Banking Payment methods including, ACH, wire transfers, consumer cards and checks Payment platforms including PayPal and Stripe Microsoft applications, especially Excel and Teams Therap Experience 3 to 5 years of progressive financial responsibility Experience in nonprofit finance preferred Experience with Tennessee Department of Disability and Aging and/or TennCare preferred * This position requires sitting at a desk for long periods of time, reviewing electronic and paper documents, accurate computations and the ability to move and lift 25 pounds
    $74k-103k yearly est. 60d+ ago
  • Medical Office Manager

    Northcrest Health 3.5company rating

    Office manager job in Springfield, TN

    . POSITION RESPONSIBILITIES: Responsible for the smooth and efficient day-to-day operation of the medical office and staff. Acts as a liaison between medical staff, patients, and practice manager. Responsible for monthly staff meetings, and keeping practice manager up to speed on daily happenings within the office. Responsible for counseling personnel concerning performance, behavioral concerns, and interpersonal relationships. Assures effective teamwork and planning, organizing and implementing work assignments. Manages stressful situations in an effective and calm manner. Adheres to staffing goals, and manages overtime hours effectively. Completes written performance evaluations on assigned personnel. Assist with interviewing, hiring and training staff. Provides and promotes monthly goals to all staff in a timely manner. Manages and reports financial responsibilities to staff and management. Oversees all supply and inventory control. Promotes Physician Services standards of performance, mission statement, philosophy, goals and objectives. All other duties as assigned QUALIFICATIONS: High School diploma/GED; college degree or 2 years equivalent work experience preferred Healthcare background strongly desired Ability to demonstrate supervisory skills Excellent communication skills Understands basic finance and business skills Proficient with Microsoft Office programs
    $36k-56k yearly est. 60d+ ago
  • Office Administrator or Office Manager

    Camco Construction & Restoration 4.5company rating

    Office manager job in Smyrna, TN

    Responsive recruiter Benefits: 401(k) 401(k) matching Company parties Competitive salary Health insurance Paid time off Benefits/Perks Competitive Compensation Paid Time Off Responsibilities You are responsible for clerical, receptionist, and project-based work to contribute to the day-to-day operations Manage office, departments, and schedules, oversee daily operations Answer phones Strong multi-tasking skills, with ability to simultaneously manage various projects and schedules Attention to detail Qualifications Experience working for a Restoration Services Company (water/fire damage, mold remediation, sewage) is a plus Minimum of two-year experience in Office Managing Minimum of two years experience working for a service-oriented company Detail-oriented, articulate with strong writing skills PC Computer Savvy, with ease learning new applications Experience with Microsoft Teams, Excel and Word Insurance company experience Professional phone voice Strong work ethic Arriving to office on time and staying late if needed Experience in Quickbooks is a plus Compensation: $40,000.00 - $50,000.00 per year The IICRC is the Institute of Inspection Cleaning and Restoration Certification, a non-profit organization for the Inspection, Cleaning, and Restoration Industries. The IICRC, originally named the International Institute of Carpet and Upholstery Cleaning Inc. (IICUC), was founded in 1972 by Ed York. Since starting in 1972, the IICRC has evolved into a global organization with more than 49,000 active Certified Technicians and more than 6,500 Certified Firms around the world. The IICRC is managed by its Board of Directors, which is composed of 15 industry leaders elected by the IICRC's Shareholders. The Board of Directors' function is to represent the various interests of the applicants while leading the direction of the organization. The Board of Directors meets four times per year and is tasked with the responsibility of helping shape future policies of the organization and uphold the standards that help shape the industry.
    $40k-50k yearly Auto-Apply 60d+ ago
  • Business Manager, Own Brands

    Advantage Sales & Marketing Dba Advantage Solutions 3.9company rating

    Office manager job in Goodlettsville, TN

    Business Manager We build people, brands and businesses! We are looking for a dynamic Business Manager to join one of our account teams. Reporting to a Senior Business Manager or Director, this position is responsible for the overall management of a single account with limited categories and limited team functions or a key category or categories within a larger account in the brokerage business. This role will have responsibilities within the execution of strategic plans, business plans, budgeting, hiring for the account team. Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today! What we offer: Full-Time Benefits (Medical, Dental, Vision, Life) 401(k) with company match Training and Career Development Generous Paid Time-Off Responsibilities: Achieve budgeted goals for area of accountability. Perform, coordinate and lead the analysis and development of: marketing plans; product promotions; advertising; in-store displays; merchandising strategies; and inventory forecasting. Ensure execution of the Large Account Management Process framework to identify the most critical initiatives and relationships and work with the team to lay out short and long-term plans to achieve relationships at the appropriate level for the account or assigned category business unit. Demonstrate functional expertise in all facets of Private Brand & Branding via on-the-job development, educational and networking opportunities. Attract, develop and retain key talent to enable the execution of the collective goals of the customer and the enterprise. Execute new strategic initiatives for the account or the assigned categories. Qualifications: Bachelor's degree required; MBA/Graduate Degree preferred 3 years of professional work experience required; 5 years preferred Experience in building and nurturing brands; private brand management a plus Demonstrated ability to lead and develop teams Ability to contribute to setting and achieving budgets Good grasp of Product Development, Marketing, Retail, Category Management, and Logistics Job Will Remain Open Until Filled Responsibilities The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Job Duty Business/Functional Results Achieve budgeted goals for area of accountability Support account team in the development of sales plans Effectively negotiate supplier commission rates to grow category or team revenue Perform, coordinate and lead the analysis and development of: marketing plans; product promotions; advertising; in-store displays; merchandising strategies; and inventory forecasting Manages assigned categories, performs analysis, and develops and recommends strategy within assigned area of responsibility Interprets trends and other sales analysis data to assist Sr. Business Manager Performs increasingly complex interactions with suppliers, taking ownership and including rate negotiation Collaborates and partners with marketing resources, both internal and external (note: international may have more autonomy to develop their own marketing plans) May assist with needs for innovation Demonstrates increased innovation and autonomy around marketing, brand management and consumer data analytics; may lead team providing more experience and covering more suppliers Performs activities in a consultative manner, influencing and convincing buyers, effectively selling various services Managing Execution Ensure execution of the LAMP framework to identify the most critical initiatives and relationships and work with the team to lay out short and long term plans to achieve relationships at the appropriate level for the account or assigned category business unit Allocate resources at the account level or within assigned category business unit Demonstrate functional expertise in all facets of Private Brand & Branding via on-the-job development, educational and networking opportunities Develop strong supplier relationships by obtaining alignment and developing and delivering on mutually established goals. Generating Talent Attract, develop and retain key talent to enable the execution of the collective goals of the customer and the enterprise Assure succession plans are in place for critical roles Motivates, directs and inspires team members to deliver on the agreed upon metrics of the customer and suppliers in conjunction with the needed resources/teams across the enterprise Identify expected level of decision-making and expected level of risk-taking for team members Strategic Leadership Execute new strategic initiatives for the account or the assigned categories Support, provide guidance with customer issues relating to cost/value Foster thought leadership within account team Demonstrate an understanding of the Private Brand landscape, best practices and where customers currently exist in these arenas Typically 1 - 3 reports Managing Relationships Directs, delegates and empowers effectively Supervisory Responsibilities Direct Reports - Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources Indirect Reports - May delegate work of others and provide guidance, direction and mentoring to indirect reports Travel and/or Driving Requirements - Travel and Driving are not essential duties or functions of this job Minimum Qualifications The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job Education Level: (Required): Bachelor's Degree or equivalent experience Field of Study/Area of Experience: Business 3-5 Years of experience in building and nurturing brands; private brand management a plus Skills, Knowledge and Abilities Basic Computer Skills, including Microsoft Word, PowerPoint, Excel, Access, Outlook, & web browsers Strong Written & Verbal Communication Skills Conflict Management Skills Decision Making Skills Strong Priortizing Skills Excellent Customer Service Skills Track Record of Building & Maintaining Customer/Client Relationships Ability to Visualize & Plan Objectives & Goals Strategically Environmental & Physical Requirements Office / Sedentary Requirements Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds. Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time). Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
    $54k-97k yearly est. Auto-Apply 5d ago
  • Bookkeeper / Office Manager

    Brightspace Senior Living

    Office manager job in Hendersonville, TN

    Job DescriptionBenefits: HSA 401(k) Competitive salary Dental insurance Health insurance Opportunity for advancement Vision insurance Do you thrive on supporting others and creating a smooth, positive workplace? You might be the perfect fit for our BOOKKEEPER / OFFICE MANAGER role at PARK PLACE RETIREMENT! Park Place offers independent and assisted living apartments and enjoys a strong tradition of service in the Hendersonville market. Ideal Candidate for BOOKKEEPER / OFFICE MANAGER: 3+ years working knowledge of accounting / bookkeeping 2+ years successful office management experience AS or BS degree in accounting (or equivalent experience) Accounting software experience Proven skills in A/R, A/P, payroll and bank reconciliations Supervises receptionists Serves as a helpful "go to" for residents and staff Enjoys serving seniors Embraces our culture of positivity and teamwork Job Tasks: Monthly bookkeeping including A/P, A/R, revenue, daily receipts, reconciles cash, petty cash account Assembles month-end closing package for home office accounting team Processes payroll semi-monthly (timecards, time off, W2s) Serves as human resources role with orientation, personnel & medical files, I-9s, benefits, etc. Coordinator for workers' comp Supervises receptionists The Senior Living Advantage at Park Place: "People come first" culture of respect, excellence and outstanding customer service Leadership, personal ethics and relationships of trust are highly valued Family-owned community serving the Hendersonville area for 40 years Opportunity to make a daily difference in a resident's life Career advancement opportunities locally and nationwide EOE, Drug-Free Workplace
    $29k-44k yearly est. 11d ago
  • Business Manager, Own Brands

    Associate Business Manager In Winston Salem, North Carolina

    Office manager job in Goodlettsville, TN

    Business Manager We build people, brands and businesses! We are looking for a dynamic Business Manager to join one of our account teams. Reporting to a Senior Business Manager or Director, this position is responsible for the overall management of a single account with limited categories and limited team functions or a key category or categories within a larger account in the brokerage business. This role will have responsibilities within the execution of strategic plans, business plans, budgeting, hiring for the account team. Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today! What we offer: Full-Time Benefits (Medical, Dental, Vision, Life) 401(k) with company match Training and Career Development Generous Paid Time-Off Responsibilities: Achieve budgeted goals for area of accountability. Perform, coordinate and lead the analysis and development of: marketing plans; product promotions; advertising; in-store displays; merchandising strategies; and inventory forecasting. Ensure execution of the Large Account Management Process framework to identify the most critical initiatives and relationships and work with the team to lay out short and long-term plans to achieve relationships at the appropriate level for the account or assigned category business unit. Demonstrate functional expertise in all facets of Private Brand & Branding via on-the-job development, educational and networking opportunities. Attract, develop and retain key talent to enable the execution of the collective goals of the customer and the enterprise. Execute new strategic initiatives for the account or the assigned categories. Qualifications: Bachelor's degree required; MBA/Graduate Degree preferred 3 years of professional work experience required; 5 years preferred Experience in building and nurturing brands; private brand management a plus Demonstrated ability to lead and develop teams Ability to contribute to setting and achieving budgets Good grasp of Product Development, Marketing, Retail, Category Management, and Logistics Job Will Remain Open Until Filled Responsibilities The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Job Duty Business/Functional Results Achieve budgeted goals for area of accountability Support account team in the development of sales plans Effectively negotiate supplier commission rates to grow category or team revenue Perform, coordinate and lead the analysis and development of: marketing plans; product promotions; advertising; in-store displays; merchandising strategies; and inventory forecasting Manages assigned categories, performs analysis, and develops and recommends strategy within assigned area of responsibility Interprets trends and other sales analysis data to assist Sr. Business Manager Performs increasingly complex interactions with suppliers, taking ownership and including rate negotiation Collaborates and partners with marketing resources, both internal and external (note: international may have more autonomy to develop their own marketing plans) May assist with needs for innovation Demonstrates increased innovation and autonomy around marketing, brand management and consumer data analytics; may lead team providing more experience and covering more suppliers Performs activities in a consultative manner, influencing and convincing buyers, effectively selling various services Managing Execution Ensure execution of the LAMP framework to identify the most critical initiatives and relationships and work with the team to lay out short and long term plans to achieve relationships at the appropriate level for the account or assigned category business unit Allocate resources at the account level or within assigned category business unit Demonstrate functional expertise in all facets of Private Brand & Branding via on-the-job development, educational and networking opportunities Develop strong supplier relationships by obtaining alignment and developing and delivering on mutually established goals. Generating Talent Attract, develop and retain key talent to enable the execution of the collective goals of the customer and the enterprise Assure succession plans are in place for critical roles Motivates, directs and inspires team members to deliver on the agreed upon metrics of the customer and suppliers in conjunction with the needed resources/teams across the enterprise Identify expected level of decision-making and expected level of risk-taking for team members Strategic Leadership Execute new strategic initiatives for the account or the assigned categories Support, provide guidance with customer issues relating to cost/value Foster thought leadership within account team Demonstrate an understanding of the Private Brand landscape, best practices and where customers currently exist in these arenas Typically 1 - 3 reports Managing Relationships Directs, delegates and empowers effectively Supervisory Responsibilities Direct Reports - Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources Indirect Reports - May delegate work of others and provide guidance, direction and mentoring to indirect reports Travel and/or Driving Requirements - Travel and Driving are not essential duties or functions of this job Minimum Qualifications The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job Education Level: (Required): Bachelor's Degree or equivalent experience Field of Study/Area of Experience: Business 3-5 Years of experience in building and nurturing brands; private brand management a plus Skills, Knowledge and Abilities Basic Computer Skills, including Microsoft Word, PowerPoint, Excel, Access, Outlook, & web browsers Strong Written & Verbal Communication Skills Conflict Management Skills Decision Making Skills Strong Priortizing Skills Excellent Customer Service Skills Track Record of Building & Maintaining Customer/Client Relationships Ability to Visualize & Plan Objectives & Goals Strategically Environmental & Physical Requirements Office / Sedentary Requirements Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds. Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time). Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
    $46k-88k yearly est. Auto-Apply 8d ago
  • Brokerage Support Manager

    Wells Fargo 4.6company rating

    Office manager job in Brentwood, TN

    **About this role:** Wells Fargo is seeking a Branch Support Manager in Wealth and Investment Management as part of Wells Fargo Advisors. Learn more about the career areas and business divisions at wellsfargo (********************************************* **In this role, you will:** + Lead or participate in support functions for multiple business groups and contribute to large scale strategic initiatives + Lead in the execution of various supervisory approvals for the Brokerage Support team including, supervisory review and approval of operational transaction requests including but not limited to, asset movement, account maintenance, order errors, document approvals and various remediation projects to ensure timely completion, quality, and compliance + Lead, participate and collaborate with peers, colleagues and mid-level managers in adherence, development and interpretation of policies, procedures, and compliance requirements + Act as the primary point of escalation for operational controls, technology and service inquiries from Financial Advisors, Client Associates, Operations and other branch and Support Center employees to resolve complex issues related to work allocation, and daily operations + Lead or participate in research and resolving moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy, policies, procedures, and compliance requirements + Work independently to identify, strategize and make recommendations for support function by providing support and leadership + Provide leadership in management of relationships, participate in planning and execution of programs, services, and initiatives that may include risk mitigation, efficiency, and customer experience with cross functional business partners + Identify and provide consultation on opportunities for process improvement and risk control development + Lead and support the onboarding, training, recognition, engagement, and development of new and existing Client Associates within designated markets + Lead projects, teams or serve as a mentor for those who are less experienced; guide talent development and assist local management in hiring talent for Client Associates within assigned markets **Required Qualifications:** + 4+ years of Financial Services Industry experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education + US only: Successfully completed Financial Industry Regulatory Authority (FINRA) Series 7 and 63 or 7 and 66 examinations (or FINRA recognized equivalents) sufficient to qualify for immediate FINRA registration **Desired Qualifications:** + 1+ years of leadership experience + Knowledge and understanding of branch exams and regulatory requirements from an operational support perspective + Strong client service skills + Strong attention to detail and accuracy skills + Effective organizational, multi-tasking, and prioritizing skills + Strong verbal, written, and interpersonal communication skills + MS Office (Teams, Outlook, Word, Excel, PowerPoint) experience **Job Expectations:** + US only: Obtaining and/or maintaining appropriate FINRA license(s) is required for ongoing employment in this position. FINRA Series 65 or 66 examinations or equivalent must be completed within either a 90 or 180-day time period, depending upon number of license(s) needed if not immediately available to transfer upon hire. FINRA recognized equivalents will be accepted. This will be communicated at time of offer acceptance. Compliance with state law registration and licensing requirements is mandatory. In addition to state registration and licensing requirements, specific product licenses or SAFE licensing may apply. Additional requirements include meeting enhanced financial fitness and criminal background standards. Wells Fargo will initiate the FINRA licensing review process at the time of offer acceptance. For specific FINRA qualification exams obtained after 9/30/2018, the Securities Industry Essentials (SIE) exam co-requisite is required + This role requires a FINRA supervisory license and may require working in the assigned office location for at least one year from the hire date. Any supervisory role employee holding a FINRA supervisory license, who has answered affirmatively to certain Form U4 Section 14 regulatory questions/disclosures, will be ineligible to work from a location other than their assigned office location + Ability to travel up to 20% **Posting End Date:** 23 Jan 2026 **_*Job posting may come down early due to volume of applicants._** **We Value Equal Opportunity** Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. **Req Number:** R-513468
    $69k-117k yearly est. 3d ago
  • Customer Service Manager - In Office

    Elevated Financial

    Office manager job in Gallatin, TN

    With over 122 years of experience, after three consecutive record years, Globe Life Family Heritage Division is just getting started! Globe Life Family Heritage Division is seeking a motivated applicant who is ready to work hard and build their own book of business while helping those around them. With roots going back over 120 years, they are a leader in the life and supplemental health insurance industry and they've been helping working-class families secure financial protection for their loved ones for generations. Their career track provides the opportunity for rapid career growth. Top performers are eligible for management opportunities after 90 days with their company. No more waiting for promotions that never come, take control with Globe Life Family Heritage Division. Why work for them? 1 word... CULTURE. I'm talking Instagram giveaways, Zoom happy hours, outrageous and funny virtual promotions and awards ceremonies. In fact it got them recognized as Forbes ranked "Top 25 happiest places to work". Apply today and see what they're all about. Responsibilities: Connect with business owners utilizing our state-of-the-art SalesForce platform Consult with business owners & HR directors about needed employee benefit programs Utilize proven company systems to partner with businesses and their employees Provide benefit enrollment services for business organizations Achieve weekly, monthly, and yearly production and growth goals Communicate and plan weekly activity in partnership with the leadership team Follow established activity model for success Requirements: Good organization and communication skills Professional representation of self and company Customer Service experience preferred Computer skills including Microsoft Office Willingness to learn and be coached Desire to make a positive impact in the community Managers are actively reviewing all incoming applications. Please apply with a most recent version of your resume (if you have one) and be on the lookout for text, phone call, or email from one of our hiring managers. This is not a remote position.
    $24k-32k yearly est. 6d ago
  • Part Time Nights and Weekends Customer Experience Manager

    Michaels 4.2company rating

    Office manager job in Murfreesboro, TN

    Store - NASH-MURFREESBORO, TNDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $25k-42k yearly est. Auto-Apply 60d+ ago

Learn more about office manager jobs

How much does an office manager earn in Franklin, TN?

The average office manager in Franklin, TN earns between $24,000 and $52,000 annually. This compares to the national average office manager range of $30,000 to $62,000.

Average office manager salary in Franklin, TN

$35,000

What are the biggest employers of Office Managers in Franklin, TN?

The biggest employers of Office Managers in Franklin, TN are:
  1. Volkert
  2. HCTec
  3. Kitchen Tune-Up Franchise System
  4. Staffosaurus
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