Customer Experience Manager Full-time
Office manager job in Grandville, MI
Store - GRAND RAPIDS-GRANDVILLE, MIDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
Plan and lead the execution of class and in-store events in accordance with Company programs
Lead the omnichannel processes
Manage and execute shrink and safety programs
Assist with cash reconciliation and bank deposits
Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
Assist with the onboarding of new Team Members
Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
Serve as Manager on Duty (MOD)
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
Acknowledge customers, help locate the product and provide solutions
Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
Manage and execute the shrink and safety programs
Cross train in Custom Framing selling and production
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
Retail management experience preferred
Physical Requirements
Work Environment
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit *****************
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
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Auto-ApplyOffice Manager
Office manager job in Kalamazoo, MI
Are you looking for a way to apply your management and administrative expertise in a dynamic academic setting? Are you a dedicated, responsible individual who thrives in a service-oriented environment? If so, then Kalamazoo Valley Community College may have the ideal full-time job opportunity for you.
About Us
Kalamazoo Valley Community College is a comprehensive, fully accredited, public, two-year college in Kalamazoo, MI. We offer associate degrees in more than 60 areas of study and 50 certificate programs. Kalamazoo Valley Community College creates innovative and equitable opportunities that empower all to learn, grow, and thrive.
About the Opportunity
Kalamazoo Valley is seeking a full-time Office Manager to supervise office operations and perform welcome desk and administrative duties as part of the college's centralized Institutional and Operational Support Services Department.
This position supervises day to day operations for the Support Services team assigned to the Student Development Services office at the Texas Township campus. The Office Manager works closely with the Associate VP for Student Development Services, the leadership team and other departments in order to provide excellent customer service to students, faculty and staff. The manager receives, prioritizes and assigns tasks and coordinates schedules in order to support various initiatives within Student Development Services. The position recommends hires, orients, trains and evaluates all assigned personnel; recommends training and, through the Human Resources Department, establishes acceptable human resource practices; assists with and monitors departmental budget; attends to and resolves internal personnel situations/difficulties; and processes all required documents.
Specific Responsibilities of this Position
* Providing information to students, customers and employees, regarding departmental policies and procedures.
* Initiating, developing and/or coordinating complex projects for the assigned department.
* Collaborating with others across the college for projects and problem solving.
* Collecting and analyzing data and reporting findings to supervisor.
* Preparing administrative reports, proposals and procedures.
* Drafting or editing messages, chat information, websites, publications in coordination with marketing and other departments.
* Drafts correspondence and/or corresponding in response to inquiries; and, initiating, developing, participating in, recommending and implementing clerical/office related decisions regarding office policy and procedures.
* Assisting in implementation of new systems and technology tools.
* Providing administrative assistance with special events.
* Preparing or coordinating preparation of payroll, purchasing, facilities, vouchers, pay authorization and related documents.
Minimum Qualifications:
Appropriate education, training, experience and talents are required. An example of this would be an Associate Degree in Office Administration, Accounting or a related field and 3 years experience in office management.
A high level of skill is needed with Microsoft Office and other software systems.
Preferred Qualifications and Experience: Physical Demands: Work Hours: 40 hours per week, Monday - Friday; 8:00 a.m. - 5:00 p.m. Posting Date 10/20/2025 Closing Date: Special Instructions to Applicants:
This position will remain posted until filled. However, priority consideration will be given to applications received prior to November 5, 2025.
Please apply online at: jobs.kvcc.edu.
EEO Statement
As an employer, Kalamazoo Valley encourages, welcomes, and fosters differences because we believe that diversity makes us great. It is the policy of Kalamazoo Valley Community College not to discriminate on the basis of race (including traits associated with race such as hair texture and protective hairstyles), religion, color, national origin/ethnicity, sex, sexual orientation, gender identity, gender expression, pregnancy, disability, genetic information, age, height, weight, familial status, veteran status, marital status, citizenship, or any other status or characteristic protected by law, in its programs, services, employment or activities. All qualified applicants will be given equal opportunity and consideration for employment; please consider joining us as we empower all to learn, grow and thrive.
Prior to a job offer, candidates will be required to complete a criminal record background check. For some positions, a credit history investigation will also be required. Information gathered will be used for job-related purposes to the extent permitted by applicable law and will not result in an automatic disqualification from an employment opportunity.
Support Professional, Student Life & Leadership - Office Manager
Office manager job in Grand Rapids, MI
The Support Professional provides direct administrative support to the Director of Student Life & Leadership and supports numerous budgetary, activity, and communication needs. The office serves the college and students in several ways, including front desk services/sales (RaiderCards, bus passes, movie tickets, etc.), coordinating all major student events and student clubs/organizations on campus, oversight of the food pantry and dining services, and enforcement of the Student Code of Conduct and Behavioral Intervention Team. The Support Professional holds key responsibilities in oversight of our financial records and daily club/organization management.
Requisition ID: 1037
Position Number: 00001520
Employee Group: APSS Bargaining Agreement
Schedule: 8:00 AM - 5:00 PM, 40 hours/52 weeks
Compensation: Level A, $20.23 per hour
Benefits: Full-time
Reports to: Director of Student Life and Conduct
Posting Opens: 11/07/2025
Posting Closes: Open until filled
ESSENTIAL FUNCTIONS
* Overall budget projection and monitoring, and account reconciliation for numerous Student Life & Leadership and student organizations, including the department budget and the food pantry budget.
* Provide direct support to the Director of Student Life & Leadership through regular update meetings, processing navigate referrals, assisting with email inbox, phone calls, and scheduling student meetings
* Maintain accurate and up-to-date financial records and prepare financial documentation for end-of-year and auditing purposes
* Responsible for Student Life cash management, which includes weekly sales deposits, cash outs, point of sale reconciliations
* Manage ordering for Student Life and Student Food Pantry. Serves as back up to the Basic Needs Coordinator for inventory and promotion of Food and Snack Pantry Resource.
* Responsible for daily administration of the Center for Student Life & Leadership including, but not limited to:
* Purchasing approval for any and all event, supplies, and food ordering
* Coordinate and request through banquet and conference services all space request and space set-up needs
* Responsible for processing all student organization and student involvement forms. Examples are event registration forms, permission to raise funds, popcorn machine rental, RaiderCard readers, cash box requests, amplified sound requests, and travel and van rental request forms.
* Verify that approved events are in RaiderConnect
* Communicate timelines in a clear and kind way to students and departments
* Provide support to the Campus Activities Board's event planning:
* Keep up to date with annual budget and follow all GRCC purchasing and contract procedures
* Support select CAB events through attendance and representing the Student Life Office
* Support the campus student events calendar, and provide updates as needed to various campus departments
* Support the PTK advisor and GRCC/PTK MOU by processing membership payments and sharing processed memberships with the GRCC Registrar's Office.
* Support the development and production of the GRCC Campus Life Newsletter
* Serve on the Behavioral Intervention Team (BIT) as the team's secretary and support the BIT case-managers in keeping records up to date, prompt follow ups in the case management software system, and closing reports.
* Responsible for processing BIT & student conduct background checks upon request, scheduling BIT & student conduct appointments, and assisting with conduct related paperwork as needed
* Assist with Student Life counter services including duties related to opening and closing the office
* Manage office communications; serve as web editor for the Student Life & Leadership office, email templates for student response, tabling, bulletin boards and digital signage related to Student Life & Conduct services at large and/or Student Life sponsored events.
* Maintain and organize Student Life & Leadership Google Drive and Shared Drive. Update access permissions as necessary for personnel changes.
* Provide back up support to Service and Technology Coordinator for front desk management and supervision
* Provide general support to all Student Life office functions and events
* Present a positive and professional image, utilizing the GRCC Service Excellence guidelines, to the students, visitors, department and college
* Participate as a member or leader on teams or committees as requested or as mutually agreed upon
* Assist in event coordination support
* Regular attendance during normal scheduled hours is required. Being present is essential for serving customers and performing the essential functions of this position.
* Performs other related duties as assigned.
JOB SPECIFICATIONS
Education Credentials
* Associate's degree or comparable combination of relevant education and experience
Work Experience
* Three (3) years of experience in a customer service role or office environment required
* Experience in higher education preferred
Skills
* Ability to perform functions of the job efficiently and cheerfully in stressful situations
* Excellent organizational and problem solving skills
* Excellent written, verbal and interpersonal communication skills
* Ability to provide high level customer service
* Possess the personality and enthusiasm to work with students, college staff and general public
* Proficient in software applications including PeopleSoft, Microsoft Office (MS Word, Excel, Publisher, Power Point).
* Ability to take initiative, to follow through, and effectively manage multiple projects in a timely manner
* Ability to work effectively with diverse groups and individuals
* Finalists must possess excellent proofreading skills and have aptitude for detailed work. A skills assessment may be required.
Physical Demands
* Ability to lift a maximum of 30 pounds
* Ability to sit for prolonged periods of time
* Ability to constantly engage students at different stations throughout the Student Services area for long periods of time
Mental Demands
* Ability to handle confidential material judiciously
* Project a professional image including punctuality and good attendance record
* Exhibit a working knowledge of College departments and services available for students, staff, faculty and the community
Working Conditions
* GRCC will comply with any mandated health and safety requirements. Compliance information is available on our policies website.
* Primarily office/desk work.
* Position requires ability to stand/walk for long periods of time during major events.
* Some nights and weekends required.
BENEFITS
* Health Coverage: Six health insurance plan options, including one with no health insurance premiums.
* Time off: Enjoy substantial vacation time.
* Wellness Program: Access resources for physical and mental wellbeing, and an onsite gym membership.
* Continuous Learning: Career development and educational opportunities.
* Retirement Plans: Secure your future with our retirement options, including a state retirement plan.
NEXT STEPS / APPLICATION PROCESS
* Please fill out an application at ***************************** Submit a cover letter and resume. The opportunity to apply for this position will close at the end of the day on the close date referenced at the top of this job posting.
* Individuals with diverse backgrounds are encouraged to apply. Grand Rapids Community College is an equal opportunity employer. Visa sponsorship is not available.
NONDISCRIMINATION STATEMENT
Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age, race, color, religion, marital status, sex/gender, pregnancy, sexual orientation, gender identity, gender expression, height, weight, national origin, disability, political affiliation, familial status, veteran status or genetics in all programs, activities, services, employment and advancement including admissions to, access to, treatment in, or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs, activities, services and employment, including recruitment, selection, retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The college will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation. Further information may be obtained from the EEO Office or the Office of General Counsel, 143 Bostwick Avenue NE, Grand Rapids, MI 49503-3295.
Office Manager
Office manager job in Grand Rapids, MI
Job DescriptionAxios Professional Recruitment is partnered with a local law firm in Grand Rapids, who is actively looking to hire an Office Manager to oversee their 2 Michigan-based locations. The ideal candidate will be self-motivated, a strong leader, have experience operating multiple locations, and bring a positive outlook to the work environment!
Responsibilities:
Hire, train, and supervise office staff.
Manage performance, compensation, and disciplinary actions.
Oversee employee benefits, workflow, and personnel records.
Coordinate onboarding and ongoing training for staff and attorneys.
Support annual budgeting and financial reporting.
Manage billing procedures, accounts receivable, collections, and client invoicing.
Oversee accounts payable, payroll processing, general ledger, and tax filings.
Maintain trust accounting, retirement plan contributions, and HSA reconciliation.
Oversee office space planning, equipment needs, and vendor relationships.
Manage filing systems, conflict checks, and office procedures.
Oversee computer systems, software updates (Tabs, PM, NetDocs, etc.), and technology training.
Ensure efficient mail processing, telecommunications, and supply purchasing.
Coordinate firm announcements, directory updates, insurance programs, and internal events.
Support firm meetings, retreats, and general operational workflow.
Qualifications:
Bachelor's degree or equivalent experience in business administration or related field.
Minimum of 5 years of office management experience, preferably in a law firm.
Strong leadership, organizational, and interpersonal skills.
Experience with budgeting, payroll, accounts payable/receivable, and financial reporting.
Proficiency with office technology, software systems, and document management.
Positive attitude, proactive problem-solving, and ability to manage multiple priorities.
Axios Professional Recruitment - an entirely employee-owned company - is the largest independent employer in West Michigan. Our mission is to match people with meaningful, long-lasting, and enjoyable careers, not just a job. Since 1988, we've helped match over 300,000 people just like you with top employers across West Michigan.
Good luck, we look forward to reviewing your application!
Front Office Supervisor
Office manager job in Grand Rapids, MI
Join our team today!
The Hampton Inn & Suites - Grand Rapids Downtown is on the lookout for a Front Office Supervisor to become part of their team! In this role, you will oversee guest service operations, lead our team of Front Desk Agents, and guarantee that our guests enjoy exemplary service. If you possess hotel front office experience and are committed to providing exceptional hospitality in a leadership capacity, we encourage you to apply today!
Please Note: Evening and weekend availability is required for this role.
JOB SUMMARY: To assist the Assistant General Manager & General Manager in the operation of the Front Desk by directing, controlling and supervising Front Desk personnel.
ESSENTIAL JOB FUNCTIONS:
Supervise and coordinate the activities of the Front Desk personnel including interviewing applicants, coach and counsel employees, recommend disciplinary actions, promote teamwork and employee morale, assign and delegate duties, and ensure compliance with OSHA standards to provide a safe work environment
Ensure all Front Desk employees are adhering to rate and credit policies and procedures
Expertise in property management systems
Knowledge of all emergency procedures and how to act on them
Ensure any cash overage/shortage is accounted for and balanced
Maintain a clean, organized and well supplied Front Desk area
Ensure lobby is well maintained
Assist in the ordering of Front Desk, Breakfast, Market, and Bar supplies
Assist in maintaining controls (i.e. overtime, safety deposit boxes, master keys, banks, etc.) and audit them on a regular basis.
Review all shift checklists and red book daily for completion and accuracy
Review GSS/Heartbeat/GEI/Revinate/Stay Experience Platform weekly and address any service concerns with staff for improvement in order to ensure the highest quality service to the guests
Assist in ensuring staff continues to learn the importance of excellent guest service and implement new training programs
Participate in monthly Profit/Loss review
Report any unusual occurrences or requests to General Manager or Assistant General Manager immediately
Conduct monthly departmental meetings to review new procedures, guest satisfaction scores, and solicit input from employees
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
COMPETENCIES:
Computer software skills
Communication both verbal and written
Flexibility with schedule and dependable
Customer focus, time management and problem solving skills
Strong leadership abilities
REQUIRED/PREFERRED EDUCATION AND EXPERIENCE
1-2 years of hotel experience, preferably in a supervisory role
ADDITIONAL ELIGIBILITY QUALIFICATIONS
Valid driver's license and safe driving record - satisfactory criminal background screening required
BENEFITS WE OFFER
Career development & training
Day-1 Medical, Dental & Vision insurance options
Paid time off
Travel & hotel discounts
401(k) with company match
Bonus potential
And more!
SUPERVISORY RESPONSBILITY
This position oversees the front desk employees as well as, if applicable, the breakfast hosts.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.
EXPECTED HOURS OF WORK
This position requires variable hours based on the needs of the hotel.
EEO STATEMENT
In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.
WHO WE ARE
At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team's development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees. Join us in elevating hotel operations and maximizing profitability.
To learn more about our growing company, please visit **************
Front Office Supervisor
Office manager job in Grand Rapids, MI
Join our team today!
The Hampton Inn & Suites - Grand Rapids Downtown is on the lookout for a Front Office Supervisor to become part of their team! In this role, you will oversee guest service operations, lead our team of Front Desk Agents, and guarantee that our guests enjoy exemplary service. If you possess hotel front office experience and are committed to providing exceptional hospitality in a leadership capacity, we encourage you to apply today!
Please Note: Evening and weekend availability is required for this role.
JOB SUMMARY: To assist the Assistant General Manager & General Manager in the operation of the Front Desk by directing, controlling and supervising Front Desk personnel.
ESSENTIAL JOB FUNCTIONS:
Supervise and coordinate the activities of the Front Desk personnel including interviewing applicants, coach and counsel employees, recommend disciplinary actions, promote teamwork and employee morale, assign and delegate duties, and ensure compliance with OSHA standards to provide a safe work environment
Ensure all Front Desk employees are adhering to rate and credit policies and procedures
Expertise in property management systems
Knowledge of all emergency procedures and how to act on them
Ensure any cash overage/shortage is accounted for and balanced
Maintain a clean, organized and well supplied Front Desk area
Ensure lobby is well maintained
Assist in the ordering of Front Desk, Breakfast, Market, and Bar supplies
Assist in maintaining controls (i.e. overtime, safety deposit boxes, master keys, banks, etc.) and audit them on a regular basis.
Review all shift checklists and red book daily for completion and accuracy
Review GSS/Heartbeat/GEI/Revinate/Stay Experience Platform weekly and address any service concerns with staff for improvement in order to ensure the highest quality service to the guests
Assist in ensuring staff continues to learn the importance of excellent guest service and implement new training programs
Participate in monthly Profit/Loss review
Report any unusual occurrences or requests to General Manager or Assistant General Manager immediately
Conduct monthly departmental meetings to review new procedures, guest satisfaction scores, and solicit input from employees
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
COMPETENCIES:
Computer software skills
Communication both verbal and written
Flexibility with schedule and dependable
Customer focus, time management and problem solving skills
Strong leadership abilities
REQUIRED/PREFERRED EDUCATION AND EXPERIENCE
1-2 years of hotel experience, preferably in a supervisory role
ADDITIONAL ELIGIBILITY QUALIFICATIONS
Valid driver's license and safe driving record - satisfactory criminal background screening required
BENEFITS WE OFFER
Career development & training
Day-1 Medical, Dental & Vision insurance options
Paid time off
Travel & hotel discounts
401(k) with company match
Bonus potential
And more!
SUPERVISORY RESPONSBILITY
This position oversees the front desk employees as well as, if applicable, the breakfast hosts.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.
EXPECTED HOURS OF WORK
This position requires variable hours based on the needs of the hotel.
EEO STATEMENT
In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.
WHO WE ARE
At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team's development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees. Join us in elevating hotel operations and maximizing profitability.
To learn more about our growing company, please visit **************
Auto-ApplyAssistant Office Manager
Office manager job in Zeeland, MI
Job DescriptionSalary:
Michigan Wood Fibers has an immediate full-time opening for an Office Assistantto join our team in Zeeland, MI. We are a family-owned company located on the north side of Zeeland. This is the perfect role for someone with exceptional customer service and an interest in being exposed to a variety of tasks. You will greet our customers and vendors in person and via phone, while providing administrative support to the team. Typical work hours are Monday through Friday from 7:30 am - 5:00 pm.
Fantastic benefits are offered, including competitive pay, medical and dental insurance, paid vacation, and overtime pay.
A successful Office Assistantwith us will have:
Minimum of 1 year of administrative experience including AR and AP responsibility
Availability to work overtime - occasional Saturday
Strong knowledge of general office equipment
Excellent interpersonal and customer service skills
Experience in data entry
Attention to detail
A willingness to assist and help others
Effectively handle various interruptions with a positive attitude
Excellent written and verbal communication skills
Proficiency in the Microsoft Office Suite
At Michigan Wood Fibers, we pride ourselves in our top-quality landscape products as well as our focus on excellent customer service. Selling both bagged and bulk products, we service a wide variety of customers throughout West Michigan and beyond.
If you are interested in joining our team, please submit your resume today! We look forward to meeting you soon! For more information about Michigan Wood Fibers, please see our website at***************************
Office Administrator (EXTERNAL)
Office manager job in Grand Rapids, MI
For description, see PDF: ************ kuyper. edu/wp-content/uploads/2025/07/Calvin-Church-office-administrator-2025.
pdf
Office Manager
Office manager job in Grand Haven, MI
Job DescriptionRenewed Homes is a growing real estate business that renovates and sells homes. Our success has been made possible by a team work culture that strives to produce extraordinary results.
Provide support to the following functions: Financial, Administrative, Human Resource, Transaction Coordinator and Business Development.
Responsibilities:
Create template contracts for real estate purchases and manage transactional paperwork from cradle to grave
Set up utilities for acquired properties
Work with book keeper to pay utilities and vendors
Manage office records both hard copies and digital
Assigned tasks as needed by owner
Participate in on-going production and sales meetings.
Pay will be commensurate with experience
Qualifications/Certifications:
High school diploma or GED
College degree a plus
Experienced with social media and digital marketing
Organized and detailed oriented
Knowledge of Microsoft office packages
Proficiency in QuickBooks (preferred)
Excellent verbal and written communication skills
Excellent organizational and time management skills
5 years of Office Assistant experience (preferred)
Office Manager
Office manager job in Holland, MI
At Smile, our passion is to reimagine dentistry and how people experience it. To that end, we focus on doing one thing better than anyone else…easy, integrated dental care. Smile is West Michigan's first and only multi-specialty dental practice, combining adult dentistry (Smile), pediatric dentistry (Little Smiles), and orthodontics (Smile Orthodontics). This allows each of our offices (Grand Rapids, Grand Haven, North Muskegon, and Holland) to provide a one-stop destination for the dental needs of the entire family.
To learn more about our office, check out our website here: ******************************************
Our office managers serve as leaders and are the heart and soul of the practice. Our managers focus on partnering with our doctors to optimize practice performance and provide the best patient experience. By joining our team, you will have:
Work-Life Balance: (Monday-Thursday 7:40am-5:00pm, Fridays 7:40am-1:00pm)
Time Off: Up to 3 weeks PTO + 8 Paid Holidays (PTO rolls over!)
Parental Leave: Up to 3 weeks paid
401(k) Match
Health Benefits: Medical, dental, vision, HSA & FSA + earn up to $2,000/year when selecting our quality care plans
Employee Assistance Programs: Free 24/7 support for personal, financial & legal issues
CE & Growth: SPEAR access + continuing education
Wellness Perks: $28/month gyms, 12K+ on-demand workouts when selecting our quality care plans
Pet Insurance: Flexible plans + 24/7 telehealth for your pet
Compensation: $
55,000-62,000/ Year
Key Responsibilities
Post insurance and patient payments, verify insurance, and appeal denied insurance claims
Check in patients and preparing and presenting simple treatment plans
Complete end of day
Run daily, weekly, and monthly reports from practice management system
Conduct daily huddle meetings
Establish schedules and work assignments for team members according to workload, space, and equipment
Identify problems, provide training to team members, and deliver feedback
Maintain Practice Management System to store accurate data and produce reports.
Authorize expenditures to budget.
Competencies and Qualifications:
Ability to delegate tasks effectively
Proactively manage performance expectations
Prioritization of competing commitments and initiatives
Ability to manage up, across and down effectively
Strong verbal and written communication
Customer service experience
Leadership and management experience
Dental office experienced (preferred)
Additional Information:
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Working Environment & Physical Requirements
Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.
Office Administrator at Vista Charter Academy
Office manager job in Grand Rapids, MI
The Office Administrator is accountable for customer service and efficient front office operation, including management of attendance, health and safety compliance, and support of the principal.
COMPANY INFORMATION:
National Heritage Academies (NHA) partners with communities to build and operate public charter schools. Founded in 1995, today NHA serves over 100 schools in nine states, with more than 65,000 students in kindergarten through 12th grade. Our schools are designed to eliminate the achievement gap and provide school choice to families so their children are prepared for success in college, career, and life. A majority of our schools consistently outperform their local district on the state test. According to the Center for Research on Education Outcomes at Stanford University, NHA is a leading performer among charter schools and management organizations, outperforming both conventional district schools and other charter school operators. In addition, according to our employee survey, over 90% of respondents agree that the work they do is meaningful to them. Join our team.
DUTIES AND RESPONSIBILITIES:
Maintain and update bookkeeping at the school and be accountable for the accounting process, including Purchase orders, check requests, employee expense reports, tuition assistance, budget worksheets, and weekly bank deposits. Collect and deposit lunch funds.
Oversee receptionist responsibilities of the school and support an office environment that is professional, customer service oriented and supportive to visitors, parents, and students.
Answer phones, direct questions and inquiries, and distribute mail.
Ensure that security procedures are strictly followed by effectively manage the visitor management system or parent sign-in system.
Accurate use of facilities work order system.
Inventory management for grant-funded assets.
Health and Safety Compliance, including maintenance of the following documents: Processing of insurance claims.
Distribute medication/attend to incidental needs of students.
Student uniform management.
Order and maintain supplies as needed for office and school staff.
Complete purchase requisitions for supplies, books, and materials.
Complete correspondence, memoranda, and reports for the school Principal, as well as maintain calendar and appointments for school leadership.
Minimal travel required.
QUALIFICATIONS:
Possess an Associate Degree and/or 2-4 years' experience in Office or School-related administrative position.
Proficient with Microsoft Office products.
Respond to common inquiries or complaints from parents.
Communicate and work effectively with Students, Parents, Principal and Teachers.
Strong verbal and written communication skills.
Please click here to learn more about our core values.
National Heritage Academies is an equal opportunity employer.
Auto-ApplyOffice Coordinator
Office manager job in Grand Rapids, MI
Classification: Part time hourly, 28 hours per week Reports to: Associate Director of Student Accounts Office: Student Financial Services Cornerstone University is searching for a coordinator in the student financial services office. The ideal candidate will possess excellent organization qualities as well as a customer service mindset. Review of candidates will begin immediately.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Other duties may be assigned
* Acts with the highest standard of conduct, attitude, confidentiality and appearance as a visible agent of Cornerstone University
* Acquires and remains current on financial aid information, resources, and policies
* Offers excellent customer service to students, parents and university staff
* Assist drop-in and phone inquiries of prospective and current students, parents and agency representatives
* Maintains computer and paper files as required. Updates name, address and phone number changes in Colleague
* Monitors the SFS general email account and voice messages
* Processes the incoming mail, document tracking and initial reviewing of information needed to complete undergraduate, graduate, and Seminary students financial aid files
* Processes award letter corrections for students who decline loans and other awards
* Assists with office mailing projects including, but not limited to, award letters, bills, missing information letters, textbooks, and merit letters
* Maintains office supply inventory
* Maintains archived student files
* Coordinates loan exit process
* Maintains interoffice communications
* Coordinates tracking of completed forms such as Remission, Student Financial Agreement, FERPA, MPN/ENT loan forms
* Assists in other areas as specified by the Supervisor or Director
PERERRED QUALIFICATIONS REQUIREMENTS
* Associates degree or equivalent experience
* Customer Service attitude
* Computer experience
* Excellent one-on-one and phone skills and the ability to relate to students and parents
* Detail-orientated
* Organizational skills
ESSENTIAL QUALIFICATIONS:
These core commitments convey who we are, what we believe and how we live and work together in
Administrative Assistant To The Emergency Manager FT
Office manager job in Muskegon, MI
An Administrative Assistant, under general supervision, performs a wide variety of highly responsible and complex confidential office support activities required in the operation of the Emergency Management Department. Employees in this class, perform their duties on an independent basis. This requires strong organizational and communication skills and knowledge of policies and procedures. An employee in this class assists in the preparation of departmental documents, spreadsheets, reports and performs other related duties as assigned.
Required Minimum Entrance Qualifications
1. Possess an Associate's degree in business, public safety, or related program from an accredited university or college; OR
Be a high school graduate or have successfully completed the General Educational Development Test (GED); AND Have two (2) years administrative assistant, office assistant, office coordination, executive assistant, office management, or related experience.
2. Possess a valid drivers license.
Physical Conditions / Work Location
PHYSICIAL ACTIVITIES
An employee in this class performs generally sedentary work activity requiring the occasional lifting of objects weighing thirty-five (35) pounds or less.
ENVIRONMENTAL CONDITIONS
An employee in this class generally works in a variety of office settings and travel throughout Muskegon County may be required
Additional Information
EVALUATION CONTENT
The selected candidate must take a post-offer medical examination (including back screen and complete physical) and drug screening test given by a County appointed physician before the first day of employment. An offer of employment is contingent upon the results of the medical examination and drug screening test. Applicants for County employment may be subject to a post-offer criminal background check, depending on the nature and assignment of the position. When such check is conducted, an offer of employment is contingent upon the results of the criminal background check. Appointees must satisfactorily complete a probationary period before the appointment will be considered permanent.
APPLICANT REVIEW PROCEDURE
Any applicant is entitled to a review of any determination or action taken by the County regarding the applicants employment application. Inquiries should be directed to the County Human Resources Department.
PURPOSE
The purpose of this recruitment is to establish an eligible list from which to fill present and future vacancies in this classification in the County system. For each opening, the Department Head has her/his choice of the candidates who meet the required minimum entrance qualifications. This list remains in effect for three months unless exhausted or extended.
Working Place: Muskegon, Michigan, United States Company : Nov 8th Virtual - County of Muskegon, MI
Automotive Office Administrator
Office manager job in Coopersville, MI
Baker Auto Group is looking for another team member for their Coopersville office location (Chevy Buick). This location assists multiple rooftops (Chevy Buick, Ford, and CDJR along with the body shop and used car building).
Main responsibilities
Handles cash drawer balancing and reconciliation
Verifies funds have been collected and are balanced
Helps with cleaning deals and sending out lien payoffs
Title clerk- ensuring that title and tax documents are accurate and sent out in a timely manner
Files and scans documents and assists with mail/UPS/FedEx
Assists with answering phones
Orders supplies for the dealership
Performs all other administrative duties needed to assist the team
Process dealer trade and wholesale paperwork and accounting
Requirements
High school diploma or equivalent; associate degree or relevant certification is a plus
Previous experience in an office administration or automotive environment preferred
Proficient in G Suite products (Gmail, Sheets, Docs) and basic computer skills
Experience with CDK a plus but not required
Strong organizational skills with attention to detail
Excellent communication and interpersonal skills
Ability to multitask and manage time effectively in a fast-paced environment
Knowledge of automotive terminology and dealership operations is a plus
Reliable, punctual, and able to work independently as well as part of a team
Customer service oriented with a positive attitude
Benefits
Excellent Health, Vision & Dental Benefits
401K Retirement Plan
Paid Holidays
Personal Time Off
Advancement Opportunities
Monthly birthday and anniversary celebrations
Job Type: Full-time, Monday-Friday
On-site work only
Baker Auto Group is a family-owned business with over 15 locations across Michigan, from South Haven and Allegan to Ludington and Cadillac and everything in between.
Auto-ApplyAutomotive Office Administrator
Office manager job in Coopersville, MI
Job Description
Baker Auto Group is looking for another team member for their Coopersville office location (Chevy Buick). This location assists multiple rooftops (Chevy Buick, Ford, and CDJR along with the body shop and used car building).
Main responsibilities
Handles cash drawer balancing and reconciliation
Verifies funds have been collected and are balanced
Helps with cleaning deals and sending out lien payoffs
Title clerk- ensuring that title and tax documents are accurate and sent out in a timely manner
Files and scans documents and assists with mail/UPS/FedEx
Assists with answering phones
Orders supplies for the dealership
Performs all other administrative duties needed to assist the team
Process dealer trade and wholesale paperwork and accounting
Requirements
High school diploma or equivalent; associate degree or relevant certification is a plus
Previous experience in an office administration or automotive environment preferred
Proficient in G Suite products (Gmail, Sheets, Docs) and basic computer skills
Experience with CDK a plus but not required
Strong organizational skills with attention to detail
Excellent communication and interpersonal skills
Ability to multitask and manage time effectively in a fast-paced environment
Knowledge of automotive terminology and dealership operations is a plus
Reliable, punctual, and able to work independently as well as part of a team
Customer service oriented with a positive attitude
Benefits
Excellent Health, Vision & Dental Benefits
401K Retirement Plan
Paid Holidays
Personal Time Off
Advancement Opportunities
Monthly birthday and anniversary celebrations
Job Type: Full-time, Monday-Friday
On-site work only
Baker Auto Group is a family-owned business with over 15 locations across Michigan, from South Haven and Allegan to Ludington and Cadillac and everything in between.
Explore and Grow Assistant Teacher
Office manager job in Kentwood, MI
Responsible to: Explore & Grow Director
Working Relationships: Explore & Grow Staff
Scope of Position: The Assistant Teacher works with the Lead Teacher in the supervision and discipline of the children in the classroom. This person will also implement classroom activities, assist with preparation of materials observe individual children and assume the Lead Teacher role when they are not present.
Time Commitment: Full Time, 40 hours/week Classification: Hourly, non-exempt
Typical Duties:
Supervise and discipline the children in the classroom
Assist with getting the children to and from the room during transitions
Interact with children to help guide and interact in their play in all developmental areas
Assist with and eat meals/snacks with the children and assist in cleaning up afterwards
Responsible for playground and gym supervision
Keep room neat, clean and safe
Participate in specials (Music, Cultural, Bible, Spanish) with the children
Advise Director when supplies need replacing or when toys or equipment need repair
Work cooperatively with staff and parents
Communicate with families daily on the electronic app
Greet and engage in positive interactions with parents, children and other guests
Attend staff meetings, parent functions, and outreach events as requested by the Director
Meet with the Director for evaluation and goal setting
Attend required annual trainings mandated by the Licensing Rules for Child Care Centers and complete annual CPR/First Aid Training
Perform all other duties as assigned by the Director
Position Requirements:
Must have a love and willingness to serve children and their families.
Work with team to ensure a well-rounded program that both Reach-Out to lost children and Raise-Up children to be fully devoted followers of Christ.
Must be 18.
Minimum educational requirement for the Assistant Teacher Position set forth by the State of Michigan Department of Childcare Licensing.
Previous Child Care Experience
CPR training, Blood Borne Training Annually
State required training and professional development
NOTE: This document describes typical duties and responsibilities and is not intended to limit Kentwood Community Church from assigning other work as needed.
Office Administrator
Office manager job in Kalamazoo, MI
Job Description
The Office Administrator is a highly organized and people-oriented team member who supports both the daily operations of the office and the administrative needs that contribute to a positive employee experience. This role is ideal for someone who enjoys helping others, has strong attention to detail, and brings a dependable, solutions-oriented approach to their work.
As a key support resource for both office coordination and employee related initiatives, and office coordination, this role is central to maintaining a positive, organized, and communicative workplace. The Office Administrator works closely with our Organizational Development Specialist on recruiting coordination, employee communications, internal events, survey administration, and training logistics-all while also helping to ensure the smooth day-to-day functioning of the office.
This role offers opportunity for professional learning and growth over time for the right individual - someone who demonstrates initiative, reliability, sound judgment, and the ability to work independently while confidently prioritizing tasks in a fast-paced environment.
Key Responsibilities
Office Administration & Employee Support
Assist with internal communications and employee engagement initiatives, including monthly announcements, company event coordination, and employee recognition activities (birthdays, anniversaries, etc.).
Provide administrative support for recruiting, including managing candidate and job requisition records, onboarding preparation, weekly and monthly reporting, and assisting with interview scheduling.
Track employee participation in quarterly surveys and help compile summary data for leadership.
Draft and send calendar invites, internal emails, flyers, and newsletters to support company-wide HR and engagement efforts.
Register employees for events, monitor attendance, and follow up on participation.
Office & Administrative Support
Greet visitors, clients, and vendors with professionalism and a warm demeanor, helping to maintain a positive front office experience.
Serve as a general point of contact for incoming phone calls, emails, and in-person inquiries.
Help manage conference room bookings and support meeting logistics (materials, setup, etc.).
Monitor and reorder office supplies and ensure common spaces are organized and well-maintained.
Support general administrative tasks such as filing, mail handling, and document distribution.
Coordinate basic office maintenance and vendor service calls as needed.
Maintain basic visitor security protocols, including guest logs and badge access procedures.
Qualifications
1-3 years of experience in office administration, or similar administrative roles.
Proactive mindset and the ability to manage multiple tasks in a fast-paced environment.
Excellent organizational skills, attention to detail, and follow through.
Strong communication skills-both written and verbal-with a friendly, team-oriented approach.
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
Experience with applicant tracking systems or HRIS tools is a plus.
Ability to handle confidential information with discretion and professionalism.
Work Environment
On-site presence required during standard business hours (8:00-5:00)
Regular interaction with employees, leadership, and external visitors.
Occasionally required to lift or move office supplies (up to 25 lbs).
May occasionally support after-hours events or training sessions.
Dental Office Administrator
Office manager job in Muskegon, MI
Job DescriptionBenefits:
401(k)
401(k) matching
Paid time off
Part time Dental office administrator(2 days), with potential to work 3-4 days a week. Position requires excellent people skills. Candidate will need a working knowledge of Dentrix, Insurance verification and billing, Treatment planning, Scheduling patients, Specialist referrals etc...
We are a fun family practice with a great team! Send us your resume!
Manager - Admissions & Guest Experience
Office manager job in Muskegon, MI
The Manager of Park Admissions manages the daily operation of the Admissions Department, Guest Services, Live Entertainment and Costumed Character Appearances. Their goal is to maximize guest satisfaction with our entry experience. This includes park entrance gates, Lost and Found, Group Sales Office, Ticket Sales, Toll Booths, Live Entertainment and Season Pass Center.
Responsibilities:
Key Responsibilities:
Leadership and Team Management
Supervise and coach admissions staff to ensure high performance and guest satisfaction.
Provide training, performance reviews, and disciplinary actions as needed.
Create schedules and ensure adequate staffing to meet operational demands.
Foster a positive work environment and enforce departmental standards.
Hire entry level associates and supervision for area of responsibility to ensure locations are staffed appropriately for optimal efficiency and guest service.
Financial Performance
Allocate labor resources appropriately to the department, based on associate availability and staffing needs, including making adjustments in the moment.
Prepare and analyze budgets to meet departmental goals. Track compliance on a daily basis and reporting any deviations.
Support cost control strategies and monitor financial performance.
Administrative and Communication Duties
Manage guest relations resulting from escalated admission and ticketing concerns by accommodating guests to resolve issues in a manner that withholds Six Flags' values of guest service.
Create and manage the Admissions and Live Entertainment budgets, including both labor and operational supplies.
Manage office and call center.
Complete required administrative paperwork and documentation.
Coordinate the scheduling, timekeeping, and payroll for associates in the departments.
Maintain effective communication with staff, departments, and leadership.
Respond professionally to calls, emails, and radio communications.
Communicate operational updates and guest feedback to senior leadership.
Other duties as assigned.
Qualifications:
Minimum Qualifications:
Bachelor's degree and/or equivalent work experience in an Amusement Park.
Ability to communicate and follow directions.
Excellent organizational and supervisory skills
Ability to handle a flexible and demanding schedule, including nights, weekends, and holidays.
Although a portion of the job function will be carried out in an office environment, the position may require outdoor work in extreme weather conditions. This position requires walking and standing on concrete and asphalt for extended periods of time.
Valid driver's license required.
Must pass a background check & drug screen per company policy.
Front Desk (Muskegon)
Office manager job in Muskegon, MI
Job DescriptionThe Role: Dental Dreams LLC in Muskegon, MI is now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service.
Who Are We: KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
Life Insurance, Pet Insurance and more
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Customer Service experience
Medical Receptionist experience (Preferred)
Dentrix and/or Eaglesoft (preferred)
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.