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  • Sr. Customer Service Manager

    Java House

    Office manager job in Carmel, IN

    We're not just crafting cold brew, we're revolutionizing the beverage industry. At Java House, our Peel & Pour Pods are redefining how cold brew is experienced, delivering café-quality coffee with unmatched convenience - zero equipment and zero hassle, just amazingly smooth and bold flavor in every pod. Now is your chance to join a fast-growing and innovative team that is reshaping how the world views coffee. If you are energized by growth, inspired by innovation, and ready to be a part of something big - let's chat! JOB DESCRIPTION We are seeking a Sr. Customer Service Manager to support the Java House business by delivering exceptional service to our customers, distributors, and retail partners. This role is responsible for managing orders, resolving issues, and providing product information, while maintaining a high level of professionalism and accuracy. The ideal candidate has customer service experience, strong communication and problem-solving skills, and thrives in a fast-paced, product-driven environment. RESPONSIBILITIES Serve as the primary point of contact for all Java House B2B and B2C customers Support order processing and entry, product shipments, customer portal questions, troubleshoot portal issues, product information, and maintain customer accounts Handle all inbound calls and emails in an appropriate manner Collaborate with Sales, Logistics/Supply Chain, Marketing, and Operations to address customer needs and resolve issues in a timely manner Build strong relationships with customers and retail partners to support long-term loyalty Maintain detailed and accurate records of customer interactions using CRM (Salesforce) Provide all feedback to internal teams to improve service, product quality, and processes Track and report order shorts, and lost sales and identify root causes QUALIFICATIONS Bachelor's degree in marketing, business administration, or related field 3-5+ years' experience in customer service role; 1+ year in leadership role Proficiency in CRM and ERP software and Microsoft Office Suites Ability to read and analyze Power BI reports and dashboards Knowledge in food and beverage, retail, or consumer packaged goods industry preferred KNOWLEDGE AND SKILLS Strong interpersonal skills, with the ability to influence and collaborate with cross-functional teams, and work effectively with others Commitment to understanding and meeting customer needs while maintaining a positive customer experience Ability to manage multiple projects and tasks simultaneously, set priorities, and follow through in a timely manner Solution-oriented problem solving with attention to detail and accuracy in handling information and data Skilled in handling complaints, resolving issues diplomatically, and turning challenges into opportunities Proactive in identifying and addressing issues before they arise Create and foster excellent customer relationships and a positive brand image while demonstrating the company's core values
    $61k-118k yearly est. 2d ago
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  • Office Manager

    Timeproofusa

    Office manager job in Indianapolis, IN

    Job Description TIMEPROOFUSA was founded by some of the home remodeling industry's most respected leaders. We have quickly become America's fastest-growing home improvement company-providing roofing solutions to homeowners across the country. Our rapid growth is driven by one mission: to deliver uncompromising quality, dependable service, and lasting peace of mind to every customer we serve. As an Office Manager, you'll be the central hub of TIMEPROOFUSA's daily operations, ensuring the entire branch runs smoothly, efficiently, and with professionalism that reflects our brand. You'll support leadership, coordinate administrative workflows, manage communication channels, and maintain the structure that keeps every department moving forward - all while creating an organized, positive, and high-performing office environment! What You'll Do Oversee day-to-day office operations, including administrative tasks, scheduling, supplies management, and facility upkeep. Serve as the main point of contact for internal staff, vendors, and customers entering or contacting the office. Maintain and organize company records, documents, and files within CRM systems (i.e. Salesforce) and internal platforms. Support leadership and department heads with reporting, timekeeping, onboarding/offboarding, IT requests, shipping/receiving office needs, etc. Manage office communications - emails, phone lines, mail, and customer inquiries Coordinate meetings, trainings, office events, and company calendars to maintain seamless operations. What's In It for You $75k - $85k, depending on experience Full benefits package - Medical, Dental, Vision, 401k, and PTO Paid training and mentorship from industry-leading experts Opportunities for growth - advance into HR, Operations, or Administrative Leadership positions Supportive team culture built on communication, reliability, and recognition Full-time, W-2 employment What It Takes to Succeed Strong organizational and time-management skills - you thrive in a fast-paced environment and keep the office running efficiently Excellent communication and interpersonal abilities - you maintain professionalism and build trust with staff and clients. Problem-solving mindset - you can anticipate needs, resolve issues quickly, and keep things moving. About Us TIMEPROOFUSA is redefining the future of roofing. With fire-safe materials, sustainable technology, and a leadership team backed by decades of success in home remodeling, we're building smarter, safer homes that stand the test of time. Our core values-People First, Innovation, Customer Obsession, Integrity & Craftsmanship, and Profit Fuels Our Future-aren't just words on a wall. They drive how we build, lead, and win together. If you're the kind of person who thrives on challenge, takes pride in excellence, and wants to be part of a team that's changing the industry, this is your moment. Apply today, take the next step in your career, and let's build something extraordinary together.
    $75k-85k yearly 19d ago
  • Office Manager

    Firstservice Corporation 3.9company rating

    Office manager job in Bloomington, IN

    Floor Coverings International is the #1 mobile flooring company in North America. With over 225 locations across the United States and Canada, our unique shop-at-home model allows customers to get perfect new floors without leaving their home. Our 400,000+ customers give us an average of 4.8-star rating. As a member of the office staff at Floor Coverings International, you are key to the growth and expansion of the local franchise. Your success will allow for more proposals to be written, lead the scheduling and installation of projects, assist with marketing efforts, and help maintain clean financials. Core Values: 1. Deliver what you promise. 2. Respect the individual. 3. Have pride in what you do. 4. Be open-minded to possibilities and practice continuous improvement. 5. Engage in the community and make it fun! Key Responsibilities: Customer Management * Develop trust with customers by living our Core Values all day and every day. * Creating raving fans by providing extra mile service * As soon as possible, convert leads to appointments by scheduling appointments for the sales team. * Follow up on open proposals as needed. * Keep show room and office organized and presentable. * Assist in development, management & delivery of local marketing tactics. * Resolve customer conflicts. Marketing * Ensure customers feel cared for by having pride in what you do - providing extra mile service by going above and beyond expectations. * Strengthen emotional connections with customers and the community by engaging in the community and making it fun! * Support and participate in home shows. * Support and implement local marketing efforts as needed. Operations (Production) * Meet with sales staff weekly to discuss recent sales and review customer expectations and product orders. * Order all products needed for jobs accurately and follow up on delivery. * Schedule the job to meet the schedule of customer and installers. * Communicate with installers and customers on start dates and times. * Update the customer with ongoing details of installation and job progress. * Discuss and obtain written permission for any changes in contracted work. * Confirm scope of work and compensation with installers prior to start of job. * Update Salesforce/production board daily with status of job and upcoming schedule. Financials * As a job is landed and produced, complete the job costing form with the pertinent details. * Accurately update QuickBooks daily for all income and expenses. * Track, prepare and manage timely payment of business-related expenses. Continuous Improvement * Attend weekly meetings with Franchise Owner at scheduled time. * Submit GS&R Prep form weekly via email. * Work weekly and monthly to meet goals. * Be available to attend training seminars at owner's discretion. * Make decisions and act in accordance with Floor Coverings Internationals core values and mission. Qualifications: * Excellent customer service skills * Strong communication skills, particularly over the phone. * Organized, detail oriented, and able to multi-task. * Experienced in bookkeeping using QuickBooks is a plus. * Able to work independently without supervision. Job Details & Perks: * No experience required but 1-3 years of experience is preferred. * Paid training provided. * Full-time * Annual company convention (determined by owner and local structure goals) * Use of the Mobile Showroom for work appointments when available (insurance and gas covered by the company).
    $38k-57k yearly est. 60d+ ago
  • Office (Non-Clinical)

    Tendercare Home Health Services 3.9company rating

    Office manager job in Indianapolis, IN

    About Tendercare: Tendercare Home Health Services is a leading provider of compassionate, patient-centered care across Indiana. We are committed to excellence, love, and integrity, supporting our staff as they make a positive impact in the lives of our patients and their families. Job Summary: This requisition is for non-clinical office positions within Tendercare, which support the daily operations of our agency. These roles may include responsibilities such as scheduling, data entry, billing, payroll, and general administrative support. Duties will vary based on department needs. Please Note: This posting is used for multiple non-clinical office positions at Tendercare. Specific job duties and requirements will be reviewed during the interview process.
    $38k-70k yearly est. Auto-Apply 60d+ ago
  • Office Manager

    OMNI Management Services 4.5company rating

    Office manager job in Indianapolis, IN

    Homeowners Associaton Management Company- Homeowners Association can be a big job for board members who just want to care for their community. OMNI management services makes that job easier. Job Description We are looking for a bright individual with organizational and time management skills who would love to learn and grow with a customer service driven company! In addition to daily operations focus such as filing and answering the phones, our Office Manager will use analytical thinking and industry expertise to streamline processes and elevate our company to a higher level of excellence. Great hours! Beautiful downtown office! Relaxed work atmosphere! Free employee parking! Paid time off! Performance based raises! Qualifications Microsoft Operating Systems. Microsoft Office. Excellent Phone Voice. Highly organized. Task focused.
    $28k-36k yearly est. 60d+ ago
  • Customer Service Manager - In Office

    The Mutters Agency

    Office manager job in Carmel, IN

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 2d ago
  • Front Office Manager

    General Hotels Corporation 3.9company rating

    Office manager job in Indianapolis, IN

    General Hotels Corporation has an immediate opening for an Front Office Manager at Crowne Plaza Indianapolis Airport. The Front Office Manager is responsible for the success of the front desk team and ensuring guest satisfaction by providing exceptional customer service, mentoring team members, and driving continuous improvement in guest satisfaction scores. The Front Office Manager is responsible for a variety of tasks, including: Acts as manager on duty for the hotel and oversees front desk operations Ensures all guests are greeted and attended to promptly, providing personalized service to enhance their experience. Responds appropriately to guest complaints, solicits feedback, and fosters relationships to drive continuous improvement in guest satisfaction. Handles escalated guest issues and concerns with tact, empathy, and discretion, resolving them to the guest and hotels satisfaction Ensures front desk staff is knowledgeable about the hotel and its amenities, trained in brand guest service and brand standards, and proficient in all front desk operations, including check-in/check-out procedures, telephone procedures, and computer systems. Assists with human resources functions, including recruiting, interviewing, orientation, training, performance planning, and associate management and counsel. Provides mentoring, coaching, and regular feedback to team members to manage conflict and improve performance. Monitor KPI's and provide leadership guidance and support to the front office team, fostering a positive and collaborative work environment. Assist with coordination of team members tasks to ensure they are equipped with the knowledge and skills to excel in their roles, and being a solution provider. Schedule and coordinate with front office managers to ensure adequate coverage to meet operational demands. Improve guest service scores, enrollments, and other brand standard requirements. Understands and follows policies and procedures for the hotel's key control system, ensuring compliance by all staff members. Checks billing instructions and guest credit for compliance with hotel credit policy and ensures all transactions are handled securely. Typically supervises front desk supervisors, desk agents, night audit, and concierge/bellman. The ideal candidate for this position will possess the following skills: College education related to hospitality, or the equivalent hotel front office supervisory experience is preferred. Must be guest focused while being creative and able to problem solve during challenging times. Must be able to multitask and make difficult decisions on the spur of the moment. Guest relations skills are required. Must have valid driver's license and current insurance. Must speak fluent English; bi-lingual in Spanish is a plus. Must have reliable transportation. Must be able to regularly work evenings and weekends. BENEFITS Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Earned Wage Access (“on-demand pay”) through PayActiv Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.
    $47k-60k yearly est. 22d ago
  • Business Office Manager

    Eaglecare LLC

    Office manager job in Indianapolis, IN

    Business Office Manager Opportunity at Bethany Village Experience w/Kronos payroll systems preferred The Business Office Manager provides leadership over the financial duties of the facility including accounts payable, accounts receivable, payroll, benefits administration and resident trust. Skills Needed · Leadership: Guide, inspire, and support the office team to achieve high standards of accuracy, accountability and promote a positive and collaborative environment. · Attention to Detail: Accuracy in documentation, record keeping, data entry, financial reporting and billing. · Critical Thinking and Time Management: Address issues effectively by prioritizing tasks, meeting deadlines and managing multiple responsibilities. · Interpersonal Communication: Empathetic engagement with residents and families. Clear, effective communication with interdisciplinary teams. Conflict resolution and mediation skills. · Supportive Presence: Creating a comforting and engaging atmosphere for our residents. · Collaboration: Works with and promotes collaboration among departments, professionals, consultants, and organizations including government regulatory agencies. · Teamwork: The ability to work towards a common goal of excellent care for our residents. Requirements: · High school diploma or general education degree (GED) required. · Strong passion for geriatric advocacy and commitment to senior care excellence. · Some college preferred. · One to three years nursing home accounting, business office accounting experience preferred. Benefits and perks include: · Competitive Compensation: Access your earnings before payday. Take advantage of lucrative employee referral bonus programs, 401(k), FSA program, free life insurance, PTO exchange for pay programs and more. · Health & Wellness: Medical coverage as low as $25, vision and dental insurance. Employee Assistance Program to help manage personal or work-related issues, as well as Workforce Chaplains to provide support in the workplace and Personalized Wellness Coaching. · Life in Balance: Holiday pay and PTO with opportunities to earn additional PTO. Employee Discount Programs that allow you to save on travel, retail, entertainment, food and much more. · Career Growth: Access to preceptors and mentorship programs, clinical and leadership development pathways, education partnerships with colleges and universities across the state like Ivy Tech and Purdue Global, financial assistance for continuing education, company sponsored scholarship programs, and tuition reimbursement. · Team Culture: C.A.R.E. Values: Compassion, Accountability, Relationships and Excellence carrying a legacy for improving the lives of Seniors across Indiana. Celebrate the hard work you and your team put in each day through employee recognition events and monthly and annual awards. *Full-Time and Part-Time Benefits may vary, terms and conditions apply About American Senior Communities Compassion, Accountability, Relationships and Excellence are the core values for American Senior Communities. These words not only form an acronym for C.A.R.E., but they are also our guiding principles and create the framework for all our relationships with customers, team members and community at large. American Senior Communities has proudly served our customers since the year 2000, with a long history of excellent outcomes. Team members within each of our 100+ American Senior Communities take great pride in our Hoosier hospitality roots, and it is ingrained in everything we do. As leaders in senior care, we are not just doing a job but following a calling. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $49k-73k yearly est. 2d ago
  • Business Office Manager

    Bloom at Willow

    Office manager job in Indianapolis, IN

    PRIMARY DUTY Coordinate the supportive services of the community, such as Accounts Payable/Receivable, recordkeeping, payroll and human resources. ESSENTIAL JOB FUNCTIONS include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Manages A/P, A/R, accounting and recordkeeping functions. Checks figures, postings and documents for correct entry, mathematical accuracy, and proper coding. Prepares and sends monthly resident account statements. Maintains resident accounts and ledgers. Prepares and delivers bank deposits. Maintains records required by licensing agencies. Maintains current resident data. Assists with human resources by effectively recording, maintaining, and reporting human resource information such as recruitment, new hire on-boarding, performance evaluations, associate relations, and in-service/continuing education Processes, verifies and maintains personnel related documentation, including new hire paperwork, job descriptions, leaves of absence, disciplinary documentation, termination paperwork and maintenance of licensing and certification requirements. Plans and conducts new hire orientations for new associates. Explains company personnel policies, benefits and procedures to associates or applicants. Acts as an on-site resource for associates and managers, answering associate inquiries and providing information for personnel actions, including, but not limited to, new hires, status changes, discipline, paid time off, leaves of absence and terminations. Manages payroll functions, including accurate and timely payroll processing. Maintains up to date payroll records, including new hires, status changes, pay rate changes, and terminations and resignations. Reviews time clock records and other information to detect and reconcile payroll discrepancies. Verifies attendance, hours worked and pay adjustments, including any deductions, and posts into payroll system for processing. Maintains the paid time off records of associates. Issues and records adjustments to pay, related to previous errors or retroactive increases. Answers associate inquiries regarding their paychecks. Assists Community Relations Director/Leasing Director with community tours as necessary. Compiles and prepares data and reports as required by corporate staff. Maintains inventory and orders supplies as necessary. On-call and Weekend Manager duties may be required as directed by the Executive Director. Reports any issues or problems that may arise to the Executive Director. Complies with state, federal, and all other applicable health care, financial and safety standards. Assists families and other visitors as needed. Attends/completes required in-services and other required meetings. Performs other duties as directed. SUPERVISORY REQUIREMENTS of this position are generally as follows: Oversees the activities of the Business Office. Directly manages Concierge/Receptionist (as necessary), indirectly supervises all other associates as a Department Head. Provides guidance/input to Department Heads and participates in supervisory responsibilities indirectly for all associates, including, but not limited to, interviewing, hiring, and training associates; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems; and terminating associates. EDUCATION and EXPERIENCE an equivalent combination of education, training and experience will be considered. Previous experience in a long-term care environment preferred. High school diploma or equivalent. Minimum of 3 years of previous experience in office management; or an equivalent combination of education and experience. KNOWLEDGE, SKILLS and ABILITIES which may be representative but not all inclusive of those commonly associated with this position. Reading Ability - Able to read and interpret written information. Written Communication - Able to write clearly and informatively. Verbal Communication - Able to talk to others to convey information effectively. Reasoning Ability - Able to apply common sense understanding to carry out detailed written or oral instructions. English Language - Knowledge of the structure and content of the English language. Math Ability - Knowledge of arithmetic and its applications. Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job. Customer and Personal Service: Knowledge of principles for providing customer and personal services. This includes meeting quality standards for services and evaluation of customer satisfaction. Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly. Problem Solving - Identifies and resolves problems in a timely manner. Interpersonal - Focuses on solving conflict, not blaming; maintains confidentiality. Organizational Support - Follows company policies and procedures. Adaptability - Adapts to changes in the work environment; changes approach or method to best fit the situation; Able to deal with frequent changes, delays, or unexpected events. Planning/Organizing - Prioritizes and plans work activities; advises for additional resources in needed. Attendance/Punctuality - Arrives to work/meetings on time, ensures work responsibilities are covered when absent. Dependability - Commits to long hours of work when necessary to reach goals; completes tasks accurately and on time or notifies appropriate person with an alternate plan. Professionalism - Treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions. COMPUTER SKILLS/EQUIPMENT USED TO PERFORM THE JOB which may be representative but not all inclusive of those commonly associated with this position. Desktop/Notebook computers MS Office (Word, Excel, Outlook, etc.) Billing Software (such as Yardi, etc.) PHYSICAL ABILITIES commonly associated with the performance of the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The associate may be exposed to bodily fluids and odors on an occasional basis. While performing the duties of this job, the associate is frequently required to talk, speak and hear. The associate is regularly required to sit and walk. The associate is occasionally required to stand in one place, stoop, kneel or crouch, use hands to handle or feel objects, reach with hands and arms or smell. The associate must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
    $49k-73k yearly est. 50d ago
  • Customer Service Manager - In Office

    The Whittingham Agencies

    Office manager job in Wilkinson, IN

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 2d ago
  • Office Manager

    Viaquest 4.2company rating

    Office manager job in Indianapolis, IN

    Office Manager/ A Great Opportunity Indianapolis, IN/ Full Time (Mon.- Fri. 1st Shift) Pay Range- $16.00-$17.50 an hour Through a wide range of innovative services referred to as ViaQuest's Circle of Care, our skilled, dedicated employees ensure that the people we serve are active participants in their own care. ViaQuest offers quality, highly personalized, specialized and cost-effective care, solutions and services through Hospice, Psychiatric & Behavioral Solutions, Day & Employment Services, and Residential Services. Responsibilities may include: Managing mail retrieval and distribution. Managing systems for tracking use and ordering supplies. Assist with payroll functions. Ensuring an organized and controlled manner of maintaining all office supplies, furnishings, phone systems and equipment. Assisting with the accurate account managements and/or record-keeping as applicable to petty cash, accounts payable records, bills received, and products ordered. Requirements for this position include: Has a High School diploma or GED. Has three years of experience in an office setting. What ViaQuest can offer you: Paid training. Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k). Employee discount program. Paid-time off. Employee referral bonus program. About ViaQuest To learn more about ViaQuest visit: ********************** From Our Employees To You ********************************************************** Would you like to refer someone else to this job and earn a bonus? Participate in our referral program! ************************************************************** Do you have questions? Email us at ***********************
    $16-17.5 hourly Easy Apply 15d ago
  • Office Manager / Entry Level

    Workoo Technologies

    Office manager job in Greenwood, IN

    What You'll Love Anticipating and supporting the needs of others in a collaborative environment Implementing projects and pushing them over the finish line Ensuring projects meet the desired outcome with a high attention to detail What You'll Do As our work with pastors and parish leaders expands, we need a key player to assist with the day to day running of the office (movement headquarters). By anticipating the needs of individuals and the team, this role will accelerate the growth of our mission through personalized and timely support. Primary duties will include but are not limited to: > Movement Communications Fulfillment: Answer phones and general team email for direct support or routing calls and ensuring the needs are met. Support the team by managing outgoing mail and mailing projects, receiving deliveries, and being the first line of welcome in the office. > Meetings & Calendar Support: Assist team with scheduling meetings and maintaining the office calendar. Set up meeting spaces (supplies, virtual guest accommodations and other A/V support) and take and distribute notes as needed. > Office Management: Open the office and prepare hospitality throughout the day. Manage inventory of office supplies and groceries. Organize and maintain copy room, storage room and kitchen. > Travel & Accommodations: Book flights, hotel, transportation and meals for our team and guests. Manage food and beverage for in-house meetings and events. > Data Entry and Reporting: Assist with database entry, preparing financial statements, expense reporting and client reporting. > Event Support: Assist pastors and team members with questions, data entry, reporting, invoicing, and payment fulfilment for a variety of events. Manage registration (prior to the event, and on- site), information desks, event volunteers, and other support as needed. What You'll Need > Strong and proactive organizational time management skills > Excellent communication and interpersonal skills > Advanced proficiency in G Suite products, Microsoft Word, Excel, PowerPoint > Ability to travel for events (once a quarter at most)
    $29k-44k yearly est. 60d+ ago
  • Medical Office Manager - Optometry Practice Manager

    Bridgeview Eye Partners 4.6company rating

    Office manager job in Columbus, IN

    The Practice Manager works in partnership with the Physicians and Operations Leadership to ensure that the business operations run smoothly and professionally. The Practice Manager is accountable for the success of their practice. This position requires strong leadership skills with the ability to elevate staff, deliver exceptional care, and develop the practice as a whole. WHAT WE OFFER: Annual salary of $45,000- $53,000 based on previous experience 6.5 paid holidays per year 2 Floating Holidays Approximately 10 days of PTO within first year Full slate of benefits to include health, dental, vision, and 401k Employee Referral Program ESSENTIAL RESPONSIBILITIES: Staff Management: Conduct Patient Interaction Assessments based on relationship and communication with patients. Conduct Staff Performance Assessments following Best Practices in performance of core responsibilities. Recognize and Connect with staff through open lines of communication and coaching. Performance Management: Identify opportunities for practice growth, provide recommendations regarding appropriate strategies, administer plans of action, and monitor effectiveness of such efforts through appropriate measures and review. Monitor the effectiveness and efficiency of your practice through review of medical documentation, data collection, MWEC program compliance, and quality assurance studies. Identify opportunities to improve current processes and improve staff training. Maintain an active community presence through continuous involvement in Eye on Community events. Asset Management: Monitor compliance with the organization's confidentiality policy in accordance to the Health Insurance Portability and Accountability Act (HIPAA). Maintain MWEC processes to ensure compliance with the organization's policies and guidelines set by relevant regulatory agencies. Monitor and protect all practice assets including the building/grounds, clinical and office equipment, inventory levels, and all other practice-owned resources. Risk Management: Provide insight into key areas of risk and identify areas that need monitored to minimize risk, ensuring compliance with rules and regulations. Review Facility Documentation Requirement List and ensure 100% compliance. Key Performance Indicators (Financial Management): Monitor appropriate management of financial procedures including billing, daily deposits, reporting, and accounts receivable to ensure optimal efficiency and profitability within the practice. Other Duties: Perform other duties and assumes various responsibilities as determined by the regional manager and doctor(s). EDUCATION AND/OR EXPERIENCE: High school graduate Bachelor's degree in Business or related field preferred Minimum of 1 year previous management experience required Experience in a medical office setting is preferred PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines): Physical Activity: Standing for sustained periods of time, Stooping, Grasping, Lifting, Talking, Hearing. Physical requirements: Light work. Must be able to lift up to 15 lbs on a regular basis from floor to waist, 5 lbs from waist to shoulder, and 5 lbs from shoulder to overhead. The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
    $45k-53k yearly 42d ago
  • Part time Office Manager

    The Grounds Guys

    Office manager job in Zionsville, IN

    We began with a single vision shared between 10 brothers. Originally, we opened our doors as Sunshine Grounds Care in 1987. As time passed and more brothers joined in the project, it became a widely recognized brand built on the principles of excellent workmanship, customer satisfaction, and real care. We abide by the simple values outlined in our company acronym "C.A.R.E.", which are: Customers first, Attitude, Respect, and Enjoy life in the process!As Office Manager, you are a key team member supporting the work of management and other staff. You are responsible for clerical, receptionist, bookkeeping, and project-based work to contribute to the day-to-day operations of Ground Guys. Exemplifying our code of values, you show respect and courtesy to all customers and employees. You are self-motivated, thrive in fast moving environments, and are able to manage time to effectively meet deadlines. You have proven communication skills with supervisors, employees, and customers and are able to effectively manage a variety of situations on a day-to-day basis.Specific Requirements: Direct and coordinate the administrative services in the office Perform administrative functions including billing, payables, sales tracking, project tracking and collection activity Work closely with the sales & production teams to ensure good flow of communication and data Maintain office staff by recruiting, selecting, orienting, coaching, counseling, and disciplining employees Job Requirements: Minimum two years admin experience Previous experience in a management role Strong written and verbal communication skills Detail-oriented with strong data entry skills Professional appearance and personality Team player who can work independently Benefits: Benefits package varies by location We are actively interviewing for this position - Apply today and our hiring manager will follow up! Compensation: $18.00 - $25.00 per hour When you put on The Grounds Guys uniform, you become part of a team-local experts who strive to treat everyone with respect, do the job the right way, and simply enjoy life in the process. Working for our franchises means they'll take care of you the way they take care of their own family and friends. And cultivating a culture of CARE, among the team and within the communities, is as important as trimming hedges and planting flower beds-it's part of everything The Grounds Guys do. *All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with The Grounds Guys franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
    $18-25 hourly Auto-Apply 60d+ ago
  • Manager of Office Operations

    Dk Pierce & Associates, Inc.

    Office manager job in Zionsville, IN

    Love creating welcoming, efficient spaces where people can do their best work? Are you energized by keeping things running smoothly, supporting others behind the scenes, and fostering a positive workplace culture? If organization, people, and problem-solving are your sweet spot, this role might be perfect for you. SMALL COMPANY. BIG IMPACT. At DKP, we help biopharmaceutical companies bring life-changing treatments to patients who need them most. As Manager of Office Operations, you'll play a critical role in making sure our team has everything they need to succeed - from a well-run office environment to seamless administrative and operational support. Your work directly supports our people, our culture, and the mission that drives everything we do. WHAT YOU'LL (MOSTLY) DO • Serve as the friendly, professional face of DKP for visitors, partners, and service providers • Oversee day-to-day office operations, including scheduling, supplies, vendors, and facilities • Provide administrative and operational support to leadership and other teammates • Coordinate leadership meetings, capture action items, and support internal communications • Partner with Finance and People & Culture on invoicing, HR documentation, and culture-building initiatives • Help plan and support onboarding, internal events, client meetings, team-building, and employee appreciation activities • Identify inefficiencies and recommend process improvements to streamline workflows • Provide quality assurance reviews of Word, PowerPoint, and Excel documents • Ensure our headquarters is organized, welcoming, compliant, and aligned with DKP's high standards WHO YOU ARE (AND WHAT HELPS YOU SUCCEED HERE) • You enjoy supporting others and creating environments where teams thrive • You take pride in thoughtful, high-quality work with attention to detail • You have a bachelor's in business administration, management, or a related field • You have a successful track record maintaining efficient operations as an operations manager or similar • You're proactive, organized, and comfortable juggling multiple priorities • You communicate clearly and professionally • You bring relevant experience in office operations management • You're solutions-oriented, adaptable, and comfortable stepping in where needed • You value collaboration, trust, and accountability • You are great with MS 365 apps and are familiar with CRMs like Salesforce • You enjoy contributing to a people-first culture and enriching others' lives WHY YOU'LL LOVE WORKING AT DKP • Purpose-driven work that truly impacts patient access • Employee-owned company - ESOP + 401K with employer match • Competitive compensation (salary + bonus) • Collaborative, low-ego, high-trust culture • Robust medical, dental, and vision benefits • Paid PTO, vacation, and charity days • Serene office setting surrounded by wooded walking trails • Well-behaved dogs welcome in the office ABOUT DKP DKP is an award-winning, employee-owned biopharmaceutical access consulting firm driven by a single core focus: enriching people's lives. We partner with manufacturers to solve reimbursement and market access challenges so life-changing treatments can reach patients with complex conditions. For over 25 years, DKP has been a values-driven, collaborative team known for thoughtful insights, integrity, and a genuine passion for creating meaningful impact. Ready to help shape a workplace where people love to come to work? Join DKP.
    $35k-59k yearly est. 13d ago
  • Office Manager

    Premier Dentist Partners

    Office manager job in Fishers, IN

    As a Dental Office Manager, you will assume a leadership role in overseeing the administrative and operational aspects of the dental practice. Your responsibilities will encompass staff management, financial oversight, and strategic planning to ensure the efficient and effective functioning of the dental office. Responsibilities Supervise and lead the dental office staff, including dental hygienists, dental assistants, business assistants, and other support personnel. Foster a positive and collaborative work environment, promoting teamwork and professional growth. Oversee the financial aspects of the dental practice, including budgeting, billing, and financial reporting. Monitor and analyze key financial metrics, working to optimize practice profitability. Ensure accurate billing and coding procedures. Manage insurance verification, processing claims, and addressing billing inquiries. Handle human resources functions, including hiring, onboarding, and performance evaluations. Address staff-related issues and promote employee engagement and satisfaction. Coordinate patient scheduling and appointment management to optimize patient flow. Oversee patient relations, addressing inquiries, concerns, and providing exceptional customer service. Ensure compliance with relevant regulations, including HIPAA, OSHA, and other dental industry standards. Stay informed about changes in regulations and implement necessary adjustments. Coordinate maintenance and repairs for dental equipment and the physical office space. Manage relationships with vendors and suppliers. Collaborate with the dentist(s) to develop and implement strategic plans for practice growth. Identify opportunities for improvement in operational efficiency and patient care. Maintain accurate and up-to-date patient records and practice documentation. Ensure the secure and confidential handling of patient information. Stay abreast of industry trends, advancements, and best practices. Provide ongoing training and professional development opportunities for staff. Qualifications Bachelor's degree in business administration, healthcare management, or a related field is preferred. Proven experience in dental office management is preferred. Strong leadership and managerial skills with the ability to inspire and lead a diverse team. Effective problem-solving and decision-making abilities. Solid understanding of financial management, budgeting, and revenue cycle management in a healthcare setting. Excellent communication skills, both verbal and written. Ability to communicate effectively with staff, patients, and external partners. Familiarity with healthcare regulations, including HIPAA, OSHA, and other compliance standards. Proficiency in office software and dental practice management software. Dedication to providing excellent customer service and enhancing the patient experience. Ability to adapt to a dynamic and fast-paced work environment. Collaborative mindset with the ability to work as part of a dental team. Benefits Paid time off Paid Holidays Medical insurance FSA and HAS Vision Insurance 401k Voluntary Life/AD&D insurance Short term disability Long term disability Accident Insurance Critical Illness Dependent care FSA Commuter Benefits Employee Assistance program Perks and discounts through ADP & Benefits hub Pet insurance
    $29k-44k yearly est. Auto-Apply 2d ago
  • Office Manager

    Floor Coverings International

    Office manager job in Bloomington, IN

    Floor Coverings International is the #1 mobile flooring company in North America. With over 225 locations across the United States and Canada, our unique shop-at-home model allows customers to get perfect new floors without leaving their home. Our 400,000+ customers give us an average of 4.8-star rating. As a member of the office staff at Floor Coverings International, you are key to the growth and expansion of the local franchise. Your success will allow for more proposals to be written, lead the scheduling and installation of projects, assist with marketing efforts, and help maintain clean financials. Core Values: 1. Deliver what you promise. 2. Respect the individual. 3. Have pride in what you do. 4. Be open-minded to possibilities and practice continuous improvement. 5. Engage in the community and make it fun! Key Responsibilities: Customer Management Develop trust with customers by living our Core Values all day and every day. Creating raving fans by providing extra mile service As soon as possible, convert leads to appointments by scheduling appointments for the sales team. Follow up on open proposals as needed. Keep show room and office organized and presentable. Assist in development, management & delivery of local marketing tactics. Resolve customer conflicts. Marketing • Ensure customers feel cared for by having pride in what you do - providing extra mile service by going above and beyond expectations. • Strengthen emotional connections with customers and the community by engaging in the community and making it fun! • Support and participate in home shows. • Support and implement local marketing efforts as needed. Operations (Production) Meet with sales staff weekly to discuss recent sales and review customer expectations and product orders. Order all products needed for jobs accurately and follow up on delivery. Schedule the job to meet the schedule of customer and installers. Communicate with installers and customers on start dates and times. Update the customer with ongoing details of installation and job progress. Discuss and obtain written permission for any changes in contracted work. Confirm scope of work and compensation with installers prior to start of job. Update Salesforce/production board daily with status of job and upcoming schedule. Financials As a job is landed and produced, complete the job costing form with the pertinent details. Accurately update QuickBooks daily for all income and expenses. Track, prepare and manage timely payment of business-related expenses. Continuous Improvement Attend weekly meetings with Franchise Owner at scheduled time. Submit GS&R Prep form weekly via email. Work weekly and monthly to meet goals. Be available to attend training seminars at owner's discretion. Make decisions and act in accordance with Floor Coverings Internationals core values and mission. Qualifications: Excellent customer service skills Strong communication skills, particularly over the phone. Organized, detail oriented, and able to multi-task. Experienced in bookkeeping using QuickBooks is a plus. Able to work independently without supervision. Job Details & Perks: No experience required but 1-3 years of experience is preferred. Paid training provided. Full-time Annual company convention (determined by owner and local structure goals) Use of the Mobile Showroom for work appointments when available (insurance and gas covered by the company). Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun - we are the company for you! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.
    $28k-43k yearly est. Auto-Apply 60d+ ago
  • Commercial Business Manager

    Roto-Rooter Services Company 4.6company rating

    Office manager job in Fishers, IN

    Commercial Business Manager Roto-Rooter, America's premier plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services. We are proud of our more than 80-year history, but it's our future that has us so excited! Roto-Rooter has an opportunity available for a Commercial Business Manager at our Dayton branch. The primary responsibilities of the Commercial Business Manager are to grow commercial sales in their respective Branch by developing and maintaining relationships with new and existing commercial customers. The Commercial Business Manager generates sales by promoting all our lines of business to prospective and existing commercial customers, including through the direct supervision of the commercial jetting and sales team. The salary range for this position is $75,000-$85,000, depending on experience. There is also opportunity for a branch performance based bonus. Responsibilities Your responsibilities will also include but not limited to: Develop additional business opportunities by selling Roto-Rooter's preventative maintenance and priority care programs. Spend majority of their time in the field visiting existing and prospective commercial customers and establishing relationships Assist National Sales Team to with processing work orders and to ensure paperwork is completed in accordance with approved standardized procedures for work being performed or quoted by jet technicians and commercial field supervisors Conduct job completion follow-up with customers ensuring satisfactory completion of work performed by jet technicians and commercial field supervisors Manage productivity of commercial jet techs and commercial Field Supervisors to ensure attainment of performance goals. Join local trade associations and participate in tradeshows and events when applicable. Provides coaching and counseling to jet technicians and commercial field supervisors who are not meeting published production goals. Establishes performance improvement goals. Oversees scheduling of jet techs and commercial field supervisor to ensure there is adequate manpower coverage to complete all required work. Develop relationships with customers to build customer loyalty. Requirements Highschool diploma or equivalent At least 5 years of sales and management experience. Commercial Sales experience with proven year-over-year record of successful development and growth of a territory. Must posess sound problem-solving skills and good communication skills. Valid driver's license with acceptable driving record according to company policy. Benefits At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That's why we are proud of our extensive employee benefit package including: Medical insurance with a Prescription Drug Card Accident and Critical Illness Insurance Dental Insurance Vision Insurance Paid Vacation Paid Training Life Insurance Matching 401K Retirement Savings Plan Tuition Reimbursement Profit Sharing Roto-Rooter offers excellent career paths for military veterans and personnel who are planning to transition into new civilian professions. Throughout our 86 years in business, we've learned that service training, and the military structure veterans are used to, are a good fit at our company. EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.
    $75k-85k yearly Auto-Apply 21d ago
  • Customer Service Manager - In Office

    The Whittingham Agencies

    Office manager job in Hartsville, IN

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 2d ago
  • Manager of Office Operations

    Dk Pierce & Associates, Inc.

    Office manager job in Zionsville, IN

    Job DescriptionSalary: Love creating welcoming, efficient spaces where people can do their best work? Are you energized by keeping things running smoothly, supporting others behind the scenes, and fostering a positive workplace culture? If organization, people, and problem-solving are your sweet spot, this role might be perfect for you. SMALL COMPANY. BIG IMPACT. At DKP, we help biopharmaceutical companies bring life-changing treatments to patients who need them most. As Manager of Office Operations, youll play a critical role in making sure our team has everything they need to succeed from a well-run office environment to seamless administrative and operational support. Your work directly supports our people, our culture, and the mission that drives everything we do. WHAT YOULL (MOSTLY) DO Serve as the friendly, professional face of DKP for visitors, partners, and service providers Oversee day-to-day office operations, including scheduling, supplies, vendors, and facilities Provide administrative and operational support to leadership and other teammates Coordinate leadership meetings, capture action items, and support internal communications Partner with Finance and People & Culture on invoicing, HR documentation, and culture-building initiatives Help plan and support onboarding, internal events, client meetings, team-building, and employee appreciation activities Identify inefficiencies and recommend process improvements to streamline workflows Provide quality assurance reviews of Word, PowerPoint, and Excel documents Ensure our headquarters is organized, welcoming, compliant, and aligned with DKPs high standards WHO YOU ARE (AND WHAT HELPS YOU SUCCEED HERE) You enjoy supporting others and creating environments where teams thrive You take pride in thoughtful, high-quality work with attention to detail You have a bachelors in business administration, management, or a related field You have a successful track record maintaining efficient operations as an operations manager or similar Youre proactive, organized, and comfortable juggling multiple priorities You communicate clearly and professionally You bring relevant experience in office operations management Youre solutions-oriented, adaptable, and comfortable stepping in where needed You value collaboration, trust, and accountability You are great with MS 365 apps and are familiar with CRMs like Salesforce You enjoy contributing to a people-first culture and enriching others lives WHY YOULL LOVE WORKING AT DKP Purpose-driven work that truly impacts patient access Employee-owned company ESOP + 401K with employer match Competitive compensation (salary + bonus) Collaborative, low-ego, high-trust culture Robust medical, dental, and vision benefits Paid PTO, vacation, and charity days Serene office setting surrounded by wooded walking trails Well-behaved dogs welcome in the office ABOUT DKP DKP is an award-winning, employee-owned biopharmaceutical access consulting firm driven by a single core focus: enriching peoples lives. We partner with manufacturers to solve reimbursement and market access challenges so life-changing treatments can reach patients with complex conditions. For over 25 years, DKP has been a values-driven, collaborative team known for thoughtful insights, integrity, and a genuine passion for creating meaningful impact. Ready to help shape a workplace where people love to come to work? Join DKP.
    $35k-59k yearly est. 20d ago

Learn more about office manager jobs

How much does an office manager earn in Greenwood, IN?

The average office manager in Greenwood, IN earns between $23,000 and $53,000 annually. This compares to the national average office manager range of $30,000 to $62,000.

Average office manager salary in Greenwood, IN

$35,000

What are the biggest employers of Office Managers in Greenwood, IN?

The biggest employers of Office Managers in Greenwood, IN are:
  1. Workoo Technologies
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