Administrative Assistant / OfficeManager
Company: Nalu Scientific
Type: Full-Time
Nalu Scientific develops advanced mixed-signal integrated circuits (ASICs) and related technologies for high-performance instrumentation and data acquisition systems. We are a growing team of engineers and innovators based in Honolulu, HI, working at the cutting edge of fast electronics for scientific, commercial, and defense applications.
About the Role
We are seeking a highly organized and versatile Administrative Assistant / OfficeManager to support our daily operations, proposal efforts, and compliance needs. This role combines administrative, financial, and operational responsibilities and will be central to keeping our fast-paced R&D environment running smoothly. The ideal candidate will be passionate about high-tech development and scientific discovery and have experience supporting government-funded projects, particularly SBIR/STTR programs (DOE, NASA, DOD, NSF), and will be comfortable navigating proposal submission portals, award compliance, and contract management. There is room for growth in this role as the company grows.
Key Responsibilities
Manage day-to-day office operations, scheduling, and administrative workflows
Support proposal preparation, submission, and tracking (Grants.gov, DoD SBIR portals, etc.)
Assist in preparing budgets, justifications, and compliance documentation for federal contracts and grants
Maintain records for award and contract management, ensuring ongoing compliance with agency requirements (DOE, NASA, DOD, NSF)
Coordinate with our contract accounting firm and company leadership to support government cost accounting, reporting, and audit readiness
Coordinate with HR on onboarding, timesheet management (payroll), and reporting tasks
Manage procurement, inventory, and vendor relationships
Support sales process and coordinate order fulfillment
Produce and/or procure marketing materials for trade shows, conferences, and career fairs
Organize company events, meetings, and travel logistics
Maintain organized digital and physical filing systems for corporate, financial, and project records
Basic Qualifications
Bachelor's degree or equivalent work experience preferred
3+ years of experience in administrative, accounting, or operations roles
Experience with government grant or contract administration (SBIR/STTR strongly preferred)
Strong organizational and time management skills, with the ability to handle multiple projects simultaneously
Proficiency in Google Workspace, Microsoft Office, and collaboration tools (Zoom, etc.)
Understanding of basic Quickbooks operations for exporting reports and analysis
Familiarity with Grants.gov, NSPIRES, NASA SBIR, DOD SBIR/STTR, or similar platforms
Understanding of federal cost accounting standards (CAS), FAR compliance, and reporting processes
Desired Additional Qualifications
Working knowledge of project management tools such as ClickUp is a plus
Experience in a tech, R&D, or startup environment a plus
Team player, self-starter, and able to thrive in startup work environments
Comfortable working under deadlines
Benefits & Perks
Health, dental, and vision insurance
Paid time off (PTO) and company holidays
401(k) plan with company contribution
Professional development support - company-sponsored training, certifications, and conferences
Opportunity to grow with a high-tech company
Collaborative, mission-driven work culture in a unique innovation ecosystem in Hawaiʻi
Why Nalu Scientific?
Join a passionate and collaborative team driving innovation at the intersection of science and technology. At Nalu Scientific, your contributions help power cutting-edge research and real-world applications - from particle/medical physics to advanced sensing systems - all from our base in Honolulu.
$37k-45k yearly est. 2d ago
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Office Manager
GSI Technology 4.6
Office manager job in Urban Honolulu, HI
Oversee administrative support services ensuring that resources are deployed efficiently throughout the Organization.
Duties & Responsibilities
Manage administrative support services including monitoring, routing and distribution of mail and invoices, the purchase, maintenance and storage of office equipment, and the inventorying and acquisition of office supplies with attention to budgetary constraints.
Implement corporate travel policies and maintain corporate travel accounts.
Monitor expenses for general services and approve invoices related to office services, office equipment and travel.
Perform cost reduction research and recommend procedural or policy changes to improve operations.
Identify outdated practices and develop continual improvement processes for support operations.
Minimum Qualifications, Skills, and Educational Requirements
Four-year college degree required.
Proficient in MS Office.
In-depth understanding of officemanagement procedures
Ability to multi-task and manage shifting priorities while maintaining a calm, professional demeanor.
Organized and detail oriented with good analytical and problem-solving skills.
Ability to work effectively with an array of management and support personnel.
Solid written and oral communication skills.
Ability to exercise critical thinking to identify and solve problems.
We are committed to a merit-based hiring process that values individual skills, qualifications, and performance. Our hiring practices comply with all applicable federal, state, and executive orders, including the recent Executive Order on Equal Opportunity Hiring.
$51k-61k yearly est. Auto-Apply 60d+ ago
Office Manager
Earls Restaurants Ltd. 3.9
Office manager job in Urban Honolulu, HI
We are looking for an OfficeManager who enjoys providing a high level of confidential administrative and personal support to the management team and to our partners! You are willing to assist the Leadership Team by spearheading direction in all aspects of payroll and administrative duties.
Compensation: $25 to $30/hr
Hourly wage will be based on a comprehensive evaluation of each candidate's qualifications and achievements. While the range provides a general guideline, final offers will be tailored to each individual.
Benefits:
Flexible scheduling to support work/life balance
Leadership meal budget
Flexible unpaid vacation
Employee discount
Leadership programs
In-house hospitality and culinary training programs
Mentorship programs
Career development and opportunity for advancement
Extended Health Benefits
Direct Deposit
Responsibilities:
Own the admin of cash payouts, purchasing of products and services, tracking and paying all weekly invoices using tracking systems to ensure accuracy of profitability reports
Run a smooth operation by using your impressive communication skills between all team members
Tackle problems and be a self starter in order to make decisions that benefit your team
Maintain a clean and organized office, up to date compliance and partner notification boards as well as accurate files and paperwork
Qualifications:
1 year experience in Payroll or Accounting
An in-depth understanding of Microsoft Excel
The ability to delegate efficiently and handle situations that require you to keep your cool
An innate drive to help others succeed, enviable organization, time management and feedback skills
The ability to legally work in the USA
Apply Now!
Earls is an equal opportunity employer. We are committed to a diverse and inclusive workplace, free from discrimination. We believe bringing together people of all backgrounds, experiences and abilities is essential to our success, and brings us closer to living our purpose to Make Life Awesome.
All employment decisions inclusive of recruiting, hiring, compensation, promotions and terminations are based on qualifications, competencies and merit, without the consideration of any legally protected ground. Reasonable accommodations are available upon request.
$25-30 hourly 60d+ ago
Front Office Manager
Hilton Grand Vacations 4.8
Office manager job in Urban Honolulu, HI
The Front OfficeManager is accountable for the effortless and seamless movement of guests in and out of the resort, providing outstanding levels of guest service throughout the guests' entire stay. They act as a Manager on Duty occasionally and respond to emergency calls promptly. They maintain our firm commitment and dedication to our service culture and always maintain this behavior towards our guests and team members.
Here's why you'll love it here - We offer an excellent benefits package to our full-time Team Members that include:
* Salary Range: $68,500 - $70,555 annually
* Medical, Dental, and Vision insurance from Day One
* Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
* Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
* Generous Paid Time Off Program
* Paid Sick Days
* Team Member Recognition and numerous learning and advancement opportunities... and more!
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members, and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members.
Additional Responsibilities:
* Supervise the activities of the Front Office Operations including the front desk, bell, and valet, which include its work outputs, financial management, facilities, and resources. Ensures the timely completion of team member work schedules, and performance appraisals. Maintains compliance with organizational, business, and financial regulations.
* Coordinates communication of activities with other departments in the daily maintenance of room inventory to achieve optimal levels of revenues while maintaining high levels of guest's expectations.
* Monitors guest survey scores, requests, and complaints, and collaborates with appropriate partners to resolve issues as deemed necessary to provide excellence in service.
* Maintains and performs department training program and onboarding schedule for new team members. Maintains a firm understanding of the established Collective Bargaining Agreement as it relates to the supervision and performance of HHV-VO team members. Coordinates the development of performance plans for team members to ensure their continued growth and success within the department.
* Maintains relationships, contracts, compliance, and interfaces issues with the operation's business supporters and suppliers to ensure business needs and financial responsibilities are handled promptly.
* Communicates effectively in English in writing as well as verbally. Japanese language speaking skills not required but a plus
* Effectively and consistently meets all timelines for submitting work requested by the Director of Guest Services, Resort Directors, and General Manager
* Works with housekeeping and front office to ensure common areas, guest rooms, and work areas are clean, neat, and well maintained and with safety in mind. Participate in guest room inspections
* Performs other related activities as requested
What are we looking for?
Hilton Grand Vacations is an authority in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth.
To fulfill this role successfully, you have the following minimum qualifications and experience:
* High school graduate or equivalent
* More than 2 years of managerial experience in a hotel, preferably in a Front office capacity.
* 3-5 years of related experience
* Strong leadership capability with the ability to motivate, develop, and engage staff in a positive manner that produces business results. Demonstrates problem-solving, analytical and conceptual skills.
* Displays effective interpersonal skills, including the ability to effectively prioritize and handle multiple tasks and timelines and lead challenging priorities within a small team environment.
* Strong written and oral interpersonal communication skills with the ability to build and maintain productive working relationships and negotiate with a range of internal and external clients.
* Able to work a flexible schedule including evenings, weekends, and holidays
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
* BA/BS/Bachelor's Degree
* 5-7 years of related experience
* More than 4 years of management or supervisory experience
* CPR/First Aid
* Previous experience working in hotel/resort operations, with an emphasis on the relationship between Front Office and Housekeeping. Timeshare ownership is preferred.
* Knowledge of economic and accounting principles and practices, analysis and reporting of financial data.
* Experience in leading operations operating under a Collective Bargaining Agreement (CBA).
* Fluent in Japanese language (read, speak, write)
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
$68.5k-70.6k yearly 29d ago
Member Experience Manager
EŌS Fitness 3.9
Office manager job in Hawaii
EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.
Core Purpose: To create loyal, lifelong fans and exercise practitioners.
We are seeking a dynamic and highly organized Member Experience Manager to support EōS members and guests by delivering best-in-class service. This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As a key leader in our Company, you will model our core values and work closely with department managers to support the overall success of the gym.
Position Purpose: Develop a team that delivers exceptional customer experience and hits business objectives.
Core Purpose: To create loyal, lifelong fans and exercise practitioners.
Responsibilities:
Takes Initiative in identifying ways to enhance the member experience.
Serve as the first point of contact for member concerns, ensuring quick resolution of service issues, billing questions, or other concerns.
Address member complaints with professionalism, empathy, and a solution-oriented mindset to maintain positive relationships and high retention rates.
Support member retention through developing and executing strategies to engage members, including promptly handling membership concerns, resolving service issues, and offering personalized outreach to members.
Monitor trends in member satisfaction and provide actionable insights to improve retention and overall satisfaction.
Collaborate with gym department managers to review and respond to member surveys and feedback promptly, addressing any areas for improvement and celebrating successes.
Ensure members feel heard and valued, maintaining an open line of communication.
Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism.
Partner with the Operations Manager to support, lead, train, and coach the front desk team, providing ongoing feedback and development to maintain best in class customer service.
Partner with department managers and their teams to support facility operations, including cleanliness standards and safety protocols to provide the best-in-class member experience.
Embody the Company's core values (e.g., Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be a Team Player, Fight Hard to Win) in all daily interactions and decision- making.
Serve as a leader who inspires the team to uphold the Company's culture and deliver on our core purpose of creating loyal, lifelong fans and exercise practitioners.
Qualifications:
Proven experience in customer service or front-line leadership, preferably in the fitness, hospitality, or service industry.
Excellent communication (written and verbal), problem-solving, and interpersonal skills.
Ability to multitask and thrive in a fast-paced, customer-facing environment.
Strong organizational skills and attention to detail.
Proficiency with fitness management software, social media platforms, and Microsoft Office Suite.
Knowledge of fitness industry operations, including membership management and billing processes.
Requirements:
Must successfully pass background check.
Must Obtain a CPR certification within 30 days of employment. *
Must attend EōS Ethos and Customer Service Training within 30 days of employment. *
Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public
Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system
Ability to bend routinely and repetitively to lift more than 40 lbs.
California Pay Range
$19.50 - $22.87 USD
Benefits and Perks:
A highly energetic and collaborative team.
A management team that cares about your professional development.
Free membership for you and plus one family member.
Discounted Personal Training, and merchandise - including supplements.
Employee referral program.
Daily Pay offered - access your funds before payday.
Competitive pay plus vacation, holiday, and sick pay.*
Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!*
401(k) + Company matching!*
Personal education growth options with Sophia Learning.
* Based on eligibility of tenure and full-time vs. part-time employment.
EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.
To view more information on our CCPA policy, click HERE.
EEO is The Law - click here for more information
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
EōS Fitness participates in the government eVerify program.
Please review the details of this program by clicking here
.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at ********************************* or by calling ************. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.
$19.5-22.9 hourly Auto-Apply 12d ago
Overnight Front Office Manager - Grand Wailea, A Waldorf Astoria Resort
Hilton Worldwide 4.5
Office manager job in Kihei, HI
The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for an Overnight Front OfficeManager to join the Front Office team! Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining.
In this role, you will oversee front office operations during the overnight shift.
The ideal candidate must be an exceptional leader with a passion for leading and mentoring a team.
Want to learn more? Hotel Website, Facebook, Instagram, YouTube
* Classification: Full-Time
* Shift: Overnight - Must be available to work weekdays, weekends, and holidays.
* Pay Rate: The salary range for this role is $70,000 - $75,000 and is based on applicable and specialized experience and location.
What will I be doing?
As Front OfficeManager, you would be responsible for directing and administering Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Manage all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
* Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward
* Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
* Ensure compliance with Company standards
* Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolves guest concerns
* Initiate and implement up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue
* Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events
* Complete audit procedures, as needed
* Recruit, interview and train team members
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
* Access to pay when you need it through DailyPay
* Medical Insurance Coverage - for you and your family
* Mental health resources including Employee Assistance Program
* Best-in-Class Paid Time Off (PTO)
* Go Hilton travel program: 100 nights of discounted travel
* Parental leave to support new parents
* Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
* 401K plan and company match to help save for your retirement
* Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
* Career growth and development
* Team Member Resource Groups
* Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment.
#LI-MD1
$70k-75k yearly 3d ago
Other - Warrior Volleyball Team Manager
University of Hawaii System 4.6
Office manager job in Hawaii
Title: Warrior Volleyball Team Manager Hiring Unit:UHM Athletics DUTIES AND RESPONSIBILITIES: Assist with all managerial aspects of the program including clerical work such as inputting of data and filing paperwork, preparation of practice/game facilities and equipment, video taping of practices and games, clock management and recording of statistics during practices, assist with team functions such as community service events and the Warrior Volleyball Booster Club. Demonstrate effective organizational skills and time management.
Be responsible for practice/game facilities and equipment for the Warrior Volleyball Team and visiting teams. Set up and clean up of facilities and equipment. Assist UHM Team Athletic Trainer with equipment that needs to be transported to practice/game facilities if needed.
The individual may participate in limited on-court activities during practice (e.g., assist with drills) or competition (e.g., assist with warm-up activities) involving student-athletes on a regular basis.
Clock management and recording of statistics during practices.
Clerical office work and record keeping. Inputting of data and filing paperwork. Maintain confidentiality with office work and all other aspects of the program.
Assist with administrative duties such as mail outs and team meeting preparation.
Be available prior, during and after all home competitions for game preparation.
Assist with organization of community service events and the Warrior Volleyball Booster Club.
Comply with the Warrior Volleyball Team Guidelines.
Coordinate and execute social media exposure (Facebook, Twitter, Instagram, etc.) for Warrior Volleyball.
Maintains confidentiality to include but not limited to information, files and records that the incumbent may obtain or possess, in accordance with federal and state laws and University of Hawaii policies.
Demonstrate a positive and professional working attitude and maintain a collaborative working relationship with the coaching staff, team members, support staff, administrators in the University of Hawaii at Manoa (UHM) Athletics Department and other individuals associated with the Warrior Volleyball Program.
Know, recognize, and comply with laws, policies, rules, and regulations governing the University of Hawaii and its employees, and the rules of the NCAA and the Big West Conference as now constituted or as may be amended in the future. Immediately advises the Director of Athletics or designee if you have reasonable cause to believe violations, whether by employees or students, have occurred or will occur.
Other duties as assigned.
CRITERIA FOR TEAM MANAGER:
Per NCAA Bylaw 11.01.7 Manager: A manager is an individual who performs traditional managerial duties (e.g., equipment, laundry, hydration) and meet the following additional criteria:
* The individual shall be a full-time undergraduate (12 credits at the University of Hawaii at Manoa (UHM)) or graduate student (8 credits at UHM) (see Bylaws14.2.2and14.2.2.1.4), except that during his or her final semester or quarter of a degree program, he or she may be enrolled in less than a full-time program of studies, provided he or she is carrying (for credit) the courses necessary to complete the degree requirements;
* The individual may participate in limited on-court or on-field activities during practice (e.g., assist with drills, throw batting practice) or competition (e.g., assist with warm-up activities) involving student-athletes on a regular basis;
* The individual shall not provide instruction to student-athletes;
* The individual shall not participate in countable athletically related activities (e.g., practice player) except as permitted in Bylaw11.01.7-(b);
* An undergraduate team manager must maintain a minimum semester and cumulative Grade Point Average (GPA) of 2.0 or above and complete a minimum of 12 credits each semester.
* A graduate team manager may be allowed to be a manager for two (2) years only. Graduate Manager must maintain a minimum semester and cumulative GPA of 3.0 or above.
BENEFITS: Maximum amount a team managermay receive the value of an undergraduate student resident tuition payment (50%) or the individual's tuition cost (whichever is less). Tuition does not include payment for Outreach College extension courses. Tuition payment will be prorated if the start date and completion of all required paperwork is after the first day of school.
APPOINTMENT PERIOD: 2025 Fall Semester and 2026 Spring Semester. Manager positions are renewable upon satisfactory performance, availability of funds,and departmental assessment. Managers are expected to average no more than 20 hours of work per week.
QUALIFICATIONS:
Accepted and enrolled as a full-time student at the University of Hawai'i at Manoa.
Knowledge of volleyball.
Familiar with Microsoft Office Word and Excel
Ability to communicate effectively
Ability to work independently
Ability to manage time wisely
Must be available to work an average of 20 hours per week.
TO APPLY: Click on the "Apply" button on the top right corner of the screen to complete and application 1) cover letter indicating how you satisfy the qualifications 2) resume and 3) names and contact information (including e-mail address) of at least 3 professional references.
INQUIRIES:Head Coach Charlie Wade, email: ****************
EEO, Clery Act, ADA
The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: ********************************************
Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.
In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: ***************************************************** or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.
Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: *********************************************************
$59k-68k yearly est. 14d ago
Front Office Manager
Description This
Office manager job in Urban Honolulu, HI
The Front OfficeManager is accountable for the effortless and seamless movement of guests in and out of the resort, providing outstanding levels of guest service throughout the guests' entire stay. They act as a Manager on Duty occasionally and respond to emergency calls promptly. They maintain our firm commitment and dedication to our service culture and always maintain this behavior towards our guests and team members.
Here's why you'll love it here - We offer an excellent benefits package to our full-time Team Members that include:
Salary Range: $68,500 - $70,555 annually
Medical, Dental, and Vision insurance from Day One
Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
Generous Paid Time Off Program
Paid Sick Days
Team Member Recognition and numerous learning and advancement opportunities... and more!
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members, and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members.
Additional Responsibilities:
Supervise the activities of the Front Office Operations including the front desk, bell, and valet, which include its work outputs, financial management, facilities, and resources. Ensures the timely completion of team member work schedules, and performance appraisals. Maintains compliance with organizational, business, and financial regulations.
Coordinates communication of activities with other departments in the daily maintenance of room inventory to achieve optimal levels of revenues while maintaining high levels of guest's expectations.
Monitors guest survey scores, requests, and complaints, and collaborates with appropriate partners to resolve issues as deemed necessary to provide excellence in service.
Maintains and performs department training program and onboarding schedule for new team members. Maintains a firm understanding of the established Collective Bargaining Agreement as it relates to the supervision and performance of HHV-VO team members. Coordinates the development of performance plans for team members to ensure their continued growth and success within the department.
Maintains relationships, contracts, compliance, and interfaces issues with the operation's business supporters and suppliers to ensure business needs and financial responsibilities are handled promptly.
Communicates effectively in English in writing as well as verbally. Japanese language speaking skills not required but a plus
Effectively and consistently meets all timelines for submitting work requested by the Director of Guest Services, Resort Directors, and General Manager
Works with housekeeping and front office to ensure common areas, guest rooms, and work areas are clean, neat, and well maintained and with safety in mind. Participate in guest room inspections
Performs other related activities as requested
What are we looking for?
Hilton Grand Vacations is an authority in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth.
To fulfill this role successfully, you have the following minimum qualifications and experience:
High school graduate or equivalent
More than 2 years of managerial experience in a hotel, preferably in a Front office capacity.
3-5 years of related experience
Strong leadership capability with the ability to motivate, develop, and engage staff in a positive manner that produces business results. Demonstrates problem-solving, analytical and conceptual skills.
Displays effective interpersonal skills, including the ability to effectively prioritize and handle multiple tasks and timelines and lead challenging priorities within a small team environment.
Strong written and oral interpersonal communication skills with the ability to build and maintain productive working relationships and negotiate with a range of internal and external clients.
Able to work a flexible schedule including evenings, weekends, and holidays
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
BA/BS/Bachelor's Degree
5-7 years of related experience
More than 4 years of management or supervisory experience
CPR/First Aid
Previous experience working in hotel/resort operations, with an emphasis on the relationship between Front Office and Housekeeping. Timeshare ownership is preferred.
Knowledge of economic and accounting principles and practices, analysis and reporting of financial data.
Experience in leading operations operating under a Collective Bargaining Agreement (CBA).
Fluent in Japanese language (read, speak, write)
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
$68.5k-70.6k yearly Auto-Apply 54d ago
Office Manager
Senior Helpers-Kapolei, Hi
Office manager job in Kapolei, HI
Job Description
Lead your office team to success! As our OfficeManager, we will depend on you to coordinate general office activities, assist with billing and payroll, maintain physical and electronic files, and support other departments as needed.
Why Work for Senior Helpers of West Oahu
Great Place to Work Certified
Autonomy-We encourage our team members' independence and believe in our team to complete their job duties without micromanaging.
Task Variety-We provide an engaging workday that uses your various skill sets to avoid monotony.
Job Duties:
Customer Service
Ensure all communication is sent in a timely manner according to policy.
Answer and screen incoming phone calls in a pleasant, courteous manner
Input client leads into home care software and create and send client welcome packets and prospect information.
Billing - Accounts Receivable & Payable
Ensure invoices are completed accurately, timely, and according to company policy.
Maintain all necessary records related to Long Term Care (LTC) and Medicaid/Governmental programs.
Monitor employee pay rates and hours to ensure accuracy. Comply with garnishments as required.
Recording incoming checks and monitoring the outstanding receivables on a continual basis to make sure accounts receivable are not behind. Follow up on receivables per company policy.
Record incoming bills and invoices and allocate to the correct month. Pay invoices according to the due date.
Payroll & Recruitment
Assist with billing and payroll functions to meet company deadlines.
Review timesheets for any significant change in client status and indicate them in the caregiver notes section and properly document the information.
Complete caregiver reference checks and criminal background checks
Create new hire packets and employee handbooks.
Verify complete caregiver information in the file after hiring.
Input caregiver information into home care software
Clerical:
Prepare client and caregiver files including Care Plan Binders, Client Welcome Packets, Employment Paperwork, and other documentation.
Perform general office functions such as sorting mail, data input, and file maintenance, ensuring all information is properly filed, organized, and easily accessible.
Complete other duties and responsibilities as assigned.
Job Qualifications:
Minimum of two years in an officemanagerial setting
CNA Certificate highly desirable but not required
In home care administration experience highly desirable, but not required
Ability to communicate pleasantly and effectively with callers and internal staff.
Experience with a variety of the field's concepts, practices, and procedures
Team player, excellent verbal and written communication skills, adaptable in different situations, possesses excellent client interaction skills.
Job Benefits:
401(k) matching
Health Insurance
Short team & Long-term Disability
Paid Time Off
Bonus structure
About Senior Helpers:
We are an independently owned and operated franchisee of SH Franchising, LLC dba Senior Helpers . Senior Helpers has been the nation's premier franchisor of in-home senior care franchisees since 2005, with locations across the country. Our services range from specialized care for those with chronic diseases to companion services for seniors looking for assistance with daily activities. Our mission is to provide compassionate care and improve the quality of life for our clients, their families, and our employees.
We are proud to be an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, and local laws.
$39k-50k yearly est. 12d ago
Office Manager
Rbglobal
Office manager job in Urban Honolulu, HI
The officemanager will ensure all policies and procedures are being followed at all times and assure customer issues are resolved in a timely professional manner. Reporting directly to the Regional Operations Manager (“ROM”), you will be responsible for the management of all administrative staff and Customer Service Managers.
Responsibilities
Responsible for addressing and resolving all customer service inquiries and issues as they arise.
Manage all finance related processes and issues including accounts payable, accounts receivable, purchase orders and holdbacks.
Act as the key interface between all head office departments and with other sales and field stakeholders as required to deal with key issues.
Manage the performance accountability of all direct reports including employee relations, career planning and compensation.
Manage the scheduling, administration and operations of the customer service function surrounding auction time.
Oversee the entire accounts receivable function for the sale site.
Responsible for all scheduling and time approval for all direct reports.
Assist all Customer Service Managers with overflow of pre-sale and post-sale activities.
Promote a culture where the health and safety of our employees and customers is top priority for all.
Lead and exemplify Ritchie Bros. Auctioneers Core Values - It's all about our customers, we have fun, we do what is right and We are one team.
Ensure the highest levels of customer service and lead by example.
Perform other related duties as assigned by the ROM.
Qualifications
Minimum five years experience in office setting with at least three years managing a team of direct reports.
Proven leadership, management and coaching skills are essential.
Strong experience working with Microsoft Office, especially Excel and Word
Ability to problem solve and use sound judgment to make decisions under pressure.
Previous experience working effectively in a team-oriented, collaborative environment.
Proven ability to effectively prioritize and execute tasks in a high-pressure environment.
Working with deadlines
Some weekend work required, particularly around auctions
Work both indoors and outdoors year-round, and climb on and off large equipment and trucks
$39k-50k yearly est. Auto-Apply 60d+ ago
Office Manager (Liliuonamoku)
LiliʻUokalani Trust
Office manager job in Urban Honolulu, HI
Job Purpose The OfficeManager position is responsible for the overall administrative operations of Liliʻuonamoku, including managing the front office reception area; coordinating facilities use; and repairs and maintenance of the facilities. The position is also responsible for directing and coordinating business functions of the facilities, including developing and supervising processes for the maximum utilization of workspaces, administrative services, and equipment. The position also oversees the office administrative staff and works closely with other kīpuka leads to optimize efficiency.
Essential Responsibilities
Manages the reception area to ensure effective telephone and mail communications both internally and externally to maintain professional image.
Establish a team atmosphere through leadership and teammate development. Works and oversees office administrative staff
Responsible for developing organizational procedures and systems for office operations including filing systems, security systems, facilities and staffing. Supports and implements all new computer software programs and follows standardized procedures for permanent records retention and retrieval.
Oversees and is responsible for Liliʻuonamoku's administrative operations budget, capital improvements, and expenditures; ensures compliance with the agency's policies and procedures.
Manage relationship with Alakea and LT condo's building management team, Liliuʻonamoku vendors and service providers to assure that the operations and maintenance (building, equipment, furnishing, etc.) are addressed.
Supervises the maintenance and alteration of office areas and equipment, as well as layout, arrangement and housekeeping of office facilities.
Coordinate and collaborate with our IT Department to ensure that the daily operations of all the system technologies are properly functioning.
Responsible and manages all the operations and reservations for LT condo unit(s)
Coordinates service/professional contract submittals and follow-ups.
Negotiates the purchase of office supplies and furniture, office equipment, etc., for the entire staff in accordance with company purchasing policies and budgetary restrictions.
Responsible for arranging internal office moves and providing arrangements for office meetings and assigning parking stalls to appropriate staff.
Participates as needed in special projects as assigned by the OfficeManager Lead and collaborates with other kīpuka leads.
Other duties:
Contributes to the Trust's success by accepting new assignments, helping team members, learning new skills, and striving to improve team and organization results.
Qualifications and Competencies
Bachelor's Degree or equivalent experience;
Minimum 3-5 years of experience in managing an office;
Strong management, administrative, organizational, interpersonal, verbal communication, and writing and presentation skills are required;
Proficient in Word, Excel and PowerPoint;
Job Competencies
Aloha: awareness and approach to the work with compassion, empathy, and kindness.
‘Imi Na'auao: a constant desire for seeking knowledge; lifelong learner.
Po'okele: desire to perform in excellence.
Wiwo'ole: maintain a courageous, brave, and fearless mindset.
Pono: understand the appropriateness of time, place, reason, people, and tools
Kuleana: bring a deep sense of responsibility and accountability
Collaboration: Ability to interact effectively with youth, community partners, and multi-disciplinary teams. Knowledge of community resources and services
Ethical Practice: Model the highest level of ethical behavior, integrity, and social responsibility Uphold and embody all LT values.
Communication: Clearly convey and receive information and ideas. Engage the listener and invite response and feedback. Demonstrate strong written, oral, and listening skills.
Cultural Competence: Respect and relate well to people from varied backgrounds and sensitive to group differences. Experience working with at-risk youth and ability to apply positive youth development principles to that work.
Relationship Management: Experience working with staff at all levels in a collaborative environment; ability to promote and sustain positive workplace values and relationships.
Interpersonal Skills: Ability to work well under pressure and to remain calm and controlled when faced with challenging situations.
Organization Competencies
Alignment with Queen's legacy: Understanding and appreciation of Queen Liliuokalani's story, her legacy and the Hawaiian Culture is foundational to staff's commitment to working with our Hawaiian children, families and communities. Demonstrates respect for and appreciation of Hawaiian values history, and culture, understanding its implication in one's work, in fostering meaningful relationships, and in embracing the community served.
Ho`omau i ka `imi Na`auao (Continuous Learning and Improvement): Committed to creating and reinforcing an environment of continuous learning and improvement.
Ho`ike i na Mana`o Pono (Effective Communication): Communicates with those we serve and each other in a consistent manner that results in mutual understanding, harmony, and action.
No'ono'o loi (Critical Thinking and Problem Solving): Actively and skillfully understands, conceptualizes, applies, analyzes, synthesizes, and/or evaluates information and develops and supports fact-based analyses and recommendations
Ho'o kumu a'e or `Imi hakuhia (Innovation): Identifies and integrates creative ideas into new or existing services and promotes effective problem-solving.
Pilina Ho`ohana a me ka Hana Hilina`i (Building Relationships and Creating Trust): Manages relationships to create optimal opportunities and move the organization forward.
Alu Like I ka Hana (Teamwork): Works cooperatively and collaboratively with others throughout the organization in alignment with the organization's objectives.
Ho`onui I ka `Ike (Capacity Building): Encourages personal growth by exhibiting trust and a belief in the capacity of others.
Mental and Physical Demands:
Perform light physical work, including climbing, stooping, kneeling, crouching, reaching, and lifting weight of up to 25 pounds. Exposed to outdoor climate and diverse terrain.
Terms and Conditions of Employment
As a condition of employment, employee will be subject to LT's policies and procedures.
Job Title: OfficeManager
Reports to: Director, Administration
FLSA Status: FT;Exempt
Aligned Executive: VP, Chief Financial Officer
Kipuka: Lili'uonamoku
Department: Team Services
SALARY RANGE ADVERTISED IS THE HIRING OR STARTING RANGE FOR THE ROLE.
$39k-50k yearly est. 8d ago
Office Coordinator (Kona)
Hawaii Gas 4.2
Office manager job in Kailua, HI
Under the daily/routine supervision of the Supervisor, Administration - West Hawaii, performs a variety of administrative duties and support.
Responsibilities
MAJOR RESPONSIBILITIES/ESSENTIAL JOB FUNCTIONS
Coordinates, develops and implements general office activities for the effective and systematic processing of data and paper for West Hawaii (Hilo) Division.
Provides administrative support. Completes tasks relevant to overall West Hawaii (Hilo) Division office administration/Operations support including, but not limited to:
Handling all incoming calls to the Division; receives call, transfers to appropriate employee, takes message, or attempts to resolve issues within scope of knowledge and authority.
Receiving and docketing incoming mail.
Organizing and maintaining files and logs to include compliance training records, truck files, customer information.
Processing invoices, expense reports, p-card statements and bad debt reports.
Accurately preparing routine forms, memoranda and other business correspondence and documents.
Composing routine correspondence and other documents.
Responding to outside requests with supervision and guidance from the Supervisor, Administration.
Creates requisitions and makes direct purchase of office supplies and other materials as instructed; coordinates vendor services; reconciles procurement card summaries.
Schedules delivery tickets and maintenance service orders for residential and commercial accounts. Inputs and prints all gas delivery tickets when needed and credit checks all delivery tickets and service orders prior to implementation.
Compiles, prepares or assists in preparing/analyzing various data and reports.
Assists other primary administrative support personnel from other departments in the Hawaii Island Division and may assume their duties in their absence.
Responsible for the administration and control of the Petty Cash Fund to include payment for meal allowance
requests, per diem vouchers and small dollar amount reimbursements.
Performs as Bulletin Board Coordinator ensuring all mandated postings are properly posted and where applicable
timely posted and removed; ensures that postings are authorized and removes those that are not.
Interacts with the general public and with all gas customers in a professional and courteous manner where required; assists them in resolving issues or refers them to the appropriate department.
OTHER FUNCTIONS/RESPONSIBILITIES:
Complies with all safety rules and cooperates in the fullest in the promotion of safety and safe work habits, to
include the reporting of any unsafe conditions or acts. Maintains all EH&S training on a current basis.
Complies with all applicable MIC and Hawaii Gas policies and procedures.
Maintains assigned work area and equipment in a clean, orderly, and safe manner; performs housekeeping duties as required and/or instructed. Works in a safe and responsible manner.
Performs all other related duties as instructed by supervisor/manager.
Qualifications
Required Education and/or Work Experience:
Associate degree with approximately three years' administrative experience, or equivalent comparable experience in an office/administrative setting.
Possesses good working knowledge of office procedures and practices.
Demonstrated administrative and organizational competence.
Strong computer skills in Microsoft Word, Excel, Access, and Power Point or comparable programs, with working knowledge of customer information and financial systems, such as ORCOM and Great Plains.
Good basic math skills and statistical typing.
Proficient with all types of standard office equipment.
Preferred Education and/or Work Experience:
Prior experience in a utility industry.
Required Licensure, Certification, Registration or Designation:
Valid Hawaii Driver's license.
We are proud to be an EEO/Females/Minorities/Veterans/Disabled employer
We maintain a drug-free workplace and perform pre-employment substance testing
Qualified applications with criminal history will be considered for employment
$40k-45k yearly est. Auto-Apply 60d+ ago
Office Manager
The Salvation Army Hawaiian & Pi Div
Office manager job in Hilo, HI
Job Description
Department: Hilo Temple Corps
OfficeManager
Supervisor: Corps Officers
FLSA Status: Non-Exempt
General Statement: The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is a spiritual regeneration of all people.
Mission Statement: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Corps/Unit Mission Statement: Hilo Temple Corps is responsible for the oversight of all Salvation Army business issues in the Hilo Community. This includes social services, finance, thrift store, and other corps ministries.
Job Summary: The OfficeManager will work with the Hilo Temple Corps Officers with Corps business paperwork, payroll, Social Services, and reception work in accordance with the following functions:
Essential Functions:
Make phone calls and answering calls in a courteous manner and provide callers with needed information when possible. When not possible refer to the appropriate person.
Make TSA deposits as necessary at banks; pick up deposit tickets. Maintain bank reconciliations (i.e. EFSP, United Way, Bank of Hawaii, ect.) and petty cash.
Prepare transmittals with expense vouchers and deposit information for submission to DHQ as well as weekly CRQ's and maintain checkbook Posting Journals.
Maintain Gift in Kind receivables, prepare monthly report for DHQ.
Maintain office file system and file paperwork regularly for easy retrieval.
Deliver and pick up mail at Post Office: distribute incoming mail.
Pick up Daily Sales Forms from the thrift store on a regular basis and maintain Thrift Store sales paperwork.
Write letters (e.g., thank you letters) and prepare correspondence.
Stock and maintain office supplies and corps cleaning supplies.
Serve as Officers' proxy in UltiPro Time & Attendance (UTA). Work with Thrift Store leads and office staff to approve timesheets as well as time off requests.
Help coordinate seasonal activities as needed.
Take care of incoming/outgoing faxes and file them appropriately.
Maintain a running inventory for Social Services programs, including food storage and orders needed. Keep the stock rotated and in a clean environment; order new stocks as assigned.
Maintain inventory of food pantries. Order food and supplies as needed for Feeding Program.
Receive and distribute all mail appeal correspondence.
Mange Hilo Temple's Social Service program: interview clients and maintain appropriate documents in client file according to office policy and procedures.
Supervise Feeding program and kitchen use including supervising employees and volunteers.
Pathway of Hope - Case management/paperwork
Perform other functions or duties as needed
Other Functions:
Attend Advisory Board Meetings as required.
Perform other duties as assigned.
Volunteer Coordinator: turn in statistics on volunteer hours. Ensure completion and upkeep of volunteer paperwork.
Turn in Statistics on a weekly/monthly basis for Social Services and other Corps Programs. This includes inputting client information into statistics programs.
Mental Demands:
Work under stressful conditions
Interact with others with courtesy and tact
Manage and prioritize multiple projects in an organized and efficient manner
Respond to crises situations in a calm and effective manner
Prioritize multiple work tasks to meet tight deadlines
Complete projects on Schedule
Maintain Confidentiality
Maintain regular and punctual work attendance
Physical Demands:
The position requires sitting, claiming, and/or balancing; stooping, kneeling, bending, stretching, crouching and/or crawling; standing; walking; manual dexterity and eye-hand coordination; use of vision; driving a vehicle; pushing/lifting/carrying 25-50 pounds and occasionally more than 50 pounds; travelling by vehicle and airplane.
Communication Demands:
The position requires talking to co-workers, clients, vendors; requires written communication to and from co-workers, clients, vendor; talking on the telephones; requires responding to written or verbal requests of co-workers, clients, and vendors; requires training/giving verbal and written instructions; requires receiving verbal and written instructions; requires writing/composing written language; requires reading; requires visiting/working at other worksites; requires communication via the latest technologies.
Skills/Technical Knowledge:
Use of computer, typing, especially Microsoft Word and Excel
Valid Hawaii Driver's License with permission to fly
Prioritize multiple work tasks to meet tight deadlines
$39k-49k yearly est. 10d ago
Medical Office Manager
Laulea Health Center
Office manager job in Lahaina, HI
The Medical OfficeManager is responsible for performing crucial day-to-day administrative and clinical tasks associated with Laulea Health Center's operations. These tasks will include, but are not limited to managing patient communications and issues, scheduling office appointments, and updating and filing medical records and medical billing.
The position requires a creative problem solver who can adapt quickly to new situations and is a life-long learner.
Preferred Skills and Certifications:
Intermediate computer skills
Experience with office applications (Word, Excel, Outlook)
Experience with web-based applications (Med Office software)
Experience with Electronic Medical Records systems
Excellent written and verbal communication skills
Strong desire to learn
CPR and First Aid certifications
$32k-42k yearly est. 60d+ ago
Guest Services Manager
Crescent Careers
Office manager job in Urban Honolulu, HI
Uniquely located in the heart of Honolulu, guests have the convenience of the city outside their front door yet surrounded by the beauty of the island through stunning ocean views. At Renaissance Honolulu, we invite you to embrace adventure and embark on a journey beyond the ordinary.
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!
We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
We are looking for our next great team member to join us on our Front Office team. We are committed to providing you with:
Highly competitive wages: $31.00 - $32.00 per hour
An exceptional benefit plan for eligible associates & your family members
401K matching program for eligible associates
Flexible scheduling to allow you to focus on what is important to you
Discounts with our Crescent managed properties in North America for you & your family members.
Hotel Room discounts at Marriott brand properties worldwide
Here is what you will be doing each day:
As a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards. You will greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries. Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy. Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner. Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction.
Does this sound like you?
You have prior experience as a Front Desk Agent in a hotel or in a high-volume industry dealing with customers. You are passionate about providing our guests with excellent customer service and thrive to always ensure guest satisfaction and enhance their experience to make it a memorable one. You are looking for some flexibility in a job, so working a variety of different shifts, including days, evenings and weekends works for your personal life. You have excellent computer skills and have team spirit.
Our Differences Are What Make Us Great:
At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
$31-32 hourly 2d ago
Front Office Supervisor
WC Maui Coast LLC
Office manager job in Kihei, HI
Job DescriptionDescription:
Under the general guidance and supervision of the Assistant General Manager, the Front Office Supervisor supports the daily operations of the front desk and acts as a liaison between the front office team and hotel leadership. This position ensures the delivery of exceptional guest service by supervising the front desk staff, resolving guest concerns, and maintaining high operational standards. The ideal candidate will lead by example and help foster a welcoming, efficient, and professional environment for both guests and staff.
Requirements:
Duties and Responsibilities:
Oversee and support daily front desk operations including guest check-in/check-out, room assignments, billing, and reservation management
Ensure front office staff deliver outstanding service and adhere to all hotel procedures and brand standards
Act as the primary point of contact in the absence of the Assistant General Manager
Provide coaching, training, and support to front desk team members, including onboarding new staff
Respond promptly and effectively to guest complaints, special requests, and service recovery situations
Monitor staffing levels and adjust schedules as needed to meet business demands
Assist with creating or reviewing front office reports, such as occupancy, arrivals/departures, and VIP lists
Communicate with other departments such as Housekeeping and Engineering to ensure smooth operations
Maintain cleanliness, organization, and professionalism at the front desk and lobby areas
Ensure compliance with safety, security, and cash-handling policies
Handle escalated guest issues with discretion and professionalism
Ensure Airline Info is updated, accurate and ready for arrival/departure
Must be able to book reservations
Other duties as assigned
Required Knowledge/Skills/Abilities:
Strong working knowledge of hotel's computer systems (e.g., Opera, HotSoS, Canary, GMS, TravelClick, Gems, CorePark etc.)
Assist/Train Front Office Agents with hotel's computer systems
Excellent verbal and written communication skills
Strong leadership and team-building abilities
Professional appearance and demeanor
Ability to work a flexible schedule, including nights, weekends, and holidays
Conflict resolution and problem-solving skills with a guest-first approach
Must obtain Liquor Card/License Issued by State of Hawaii
Education and Experience:
High school diploma or equivalent required; associate or bachelor's degree in Hospitality Management or related field preferred
2+ years of hotel front desk experience, with at least 1 year in a leadership or supervisory role
Working Conditions:
Indoor, climate-controlled front office/lobby environment
High level of guest and staff interaction
Fast-paced environment requiring multitasking and adaptability
Must be able to work AM and PM Shifts
$39k-45k yearly est. 3d ago
Guest Services Manager
Sitio de Experiencia de Candidatos
Office manager job in Koloa, HI
Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Leading Guest Services Teams
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Celebrates successes and publicly recognizes the contributions of team members.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
Maintaining Guest Services and Front Desk Goals
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.
• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Serves as a leader in displaying outstanding hospitality skills.
• Sets a positive example for guest relations.
• Responds to and handles guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Observes service behaviors of employees and provides feedback to individuals.
• Strives to improve service performance.
• Provides immediate assistance to guests as requested.
• Ensures employees understand customer service expectations and parameters.
• Participates in the development and implementation of corrective action plans to improve guest satisfaction.
Implementing Projects and Policies
• Implements the customer recognition/service program, communicating and ensuring the process.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.
• Manages payroll administration.
Conducting Human Resource Activities
• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Participates in employee progressive discipline procedures.
• Uses all available on the job training tools for employees.
• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Supervises on-going training initiatives and conducts training when appropriate.
• Participates in the employee performance appraisal process, providing feedback as needed.
Additional Responsibilities
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
• Maintains high visibility in public areas during peak times.
• Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.
• Performs Front Desk duties in high demand times.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$45k-53k yearly est. Auto-Apply 13d ago
Manager, Security and Guest Services
Asmglobal
Office manager job in Urban Honolulu, HI
Develops new or modified process formulations, defines processing or handling equipment requirements and specifications, and reviews processing techniques and methods applied in the manufacture, fabrication, and evaluation of products. Involvement may begin at any step from pilot plant to full-scale manufacturing. Coordinates design requirement review with appropriate engineering/scientific personnel to ensure compatibility of processing methods. Compiles and evaluates test data to determine appropriate limits and variables for process or material specifications. May conceive and plan projects involving definition and selection of new concepts, equipment automation technology, and approaches in the processing or development of new or improved processes. Wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways. Exercises considerable latitude in determining objectives and approaches to assignments. Typically requires a degree and a minimum of 8 years of experience.
$45k-53k yearly est. Auto-Apply 60d+ ago
Academic Support (Greenhouse/Aquaculture Lab Manager, 0096717T)
University of Hawaii System 4.6
Office manager job in Hawaii
Title: Academic Support (Greenhouse/Aquaculture Lab Manager) 0096717T Hiring Unit: Biological Science Band: B Salary: salary schedules and placement information
Additional Salary Info: PBB, minimum $5,434/month
Full Time/Part Time: Full-time
Month: 11-month
Temporary/Permanent: Temporary
Other conditions: Temporary to 06/30/26, with the possibility of renewal, pending satisfactory job performance, actual staffing requirements, and availability of funds. To begin approximately February 2026, pending actual staffing requirements and availability of funds. Assignments may include evenings, weekends, holidays, on- and off-campus.
Duties and Responsibilities
(* Essential Functions)
* *Supports faculty teaching and conducting research in the campus greenhouse facility.
* *Performs regular care for and maintenance of plants, irrigation, and pest and weed control within the campus greenhouse facility.
* *Performs regular care for fish and maintenance of aquaculture/aquaponics equipment.
* *Maintains clean, safe, and orderly facilities for teaching credit and non-credit courses, workshops, and undergraduate research.
* *Regularly monitors automated systems, including climate control, irrigation, nutrient systems, lighting, and ventilation.
* *Perform routine maintenance and troubleshoot any issues with automation equipment to ensure smooth operation and to meet crop requirements.
* *Monitor plant health, pest and disease levels, and make adjustments to automated systems as needed.
* *Utilizes data from automated systems to analyze trends in plant growth, climate conditions, and resource usage, making data-driven decisions to optimize operations.
* *Implements new technologies and conducts periodic reviews of existing systems to ensure the facility remains at the forefront of greenhouse management technology.
* *Manages budgets, procures resources, and maintains an inventory of equipment and supplies that support the campus plant facilities.
* *Recruits, hires, trains, evaluates, and coordinates schedules and tasks for student assistants and volunteers.
* *Establishes and maintains mutually beneficial working relationships with campus and community stakeholders who work in the agriculture field.
* *Conducts tours and workdays in the campus plant facilitiesas requested.
* *Operates a vehicle to pick up supplies off-campus, as needed.
* *Properly uses, stores, and disposes of any hazardous chemicals, tools, equipment, or organic matter within the campus plant facilities per OSHA and hazardous waste guidelines, which includes coordination of inventorying of chemicals with the Biology and Chemistry Lab Managers.
* *Assignments may include evenings, weekends, and holidays, as required.
* Other duties as assigned.
Minimum Qualifications
* Possession of a baccalaureate degree in any field of Agriculture, Botany, Horticulture, Sustainability, Environmental Science, Community Food Systems or related field, and 3 year(s) of progressively responsible professional experience with responsibilities for managing agricultural structures; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.
* Considerable working knowledge of principles, practices and techniques in managing greenhouse facilities as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts, principles and methodologies
* Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and systems associated with greenhouse management and sustainable agriculture practices.
* Demonstrated ability to resolve wide ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective, innovative and timely manner.
* Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials.
* Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals.
* Demonstrated ability to operate a personal computer, using word processing software and spreadsheet software.
* Demonstrated ability to lead subordinates, manage work, priorities and projects, and manage employee relations.
* Demonstrated ability in operating climate control systems, and installing and maintaining irrigation systems, sensors, and nutrient solutions.
* Able to work in extreme weather conditions (e.g. outdoor, heat, rain, mud, vog, wind, and insects).
* Able to carry/lift 40 pounds.
* Demonstrated ability to create and manage budgets and inventory utilizing spreadsheet software.
* Possession of a valid driver's license.
Desirable Qualifications
* Relevant experience in hydroponics systems with emphasis on organic techniques.
* Demonstrated experience with integrated pest management (IPM) with emphasis on organic techniques.
* Relevant experience with Institutional Animal Care and Use Committee (IACUC) protocols.
Application Submission:Click on the "Apply" button on the top right corner of the screen to complete an application and attach required documents:
1. Cover letter explaining how you meet the minimum and desirable qualifications,
2. Resume,
3. Graduate and undergraduate transcript(s) showing the name of institution, degree conferred and coursework to date appropriate to the position (Copies of official transcripts are acceptable; however, original official transcripts will be required at the time of hire. Diplomas and copies will NOT be accepted). All degree(s) and/or credit(s) must be earned from regionally or nationally accredited postsecondary colleges and universities recognized by the U.S. Secretary of Education. Transcripts issued from an institution outside the United States of America require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc., verifying the degree equivalency to that of an accredited institution within the USA. Expense of the evaluation shall be borne by the applicant.)
NOTE: Transcripts must be attached to receive credit for degree(s).
Separate documents and application materials must be submitted for each position. Late or incomplete applications will not be considered. If multiple applications are received from the same candidate, only the last one will be reviewed. The application will be considered incomplete if any of the required documents/materials are not included or are unreadable. Applications lacking transcripts will be reviewed on work experience equivalency to meet minimum qualifications (MQs). MQs must be met by the closing date of the advertisement. Please REDACT references to social security numbers and birthdate on submitted documents. All requested documents/information become the property of Leeward Community College and will not be returned.
If you have not applied for a position before using NEOGOV, you will need to create an account.
Inquiries:
Leeward Community College
Human Resources Office
************
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EEO, Clery Act, ADA
The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: ********************************************
Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.
In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: ***************************************************** or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.
In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.
Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: *********************************************************
$5.4k monthly Easy Apply 6d ago
Office Coordinator (Kauai)
Hawaii Gas 4.2
Office manager job in Lihue, HI
PURPOSE STATEMENT:
Under the daily/routine supervision of the Supervisor, Administration, performs a variety of administrative duties and support.
Responsibilities
ESSENTIAL JOB FUNCTIONS/ RESPONSIBILITIES
Coordinates, develops, and implements general office activities for the effective and systematic processing of data and paperwork.
Provides administrative support. Completes tasks relevant to overall administration/operations support including, but not limited to:
Handling all incoming calls; receives call, transfers to appropriate employee, takes message, or attempts to resolve issues within scope of knowledge and authority.
Receiving and docketing incoming mail;
Organizing and maintaining files and logs to include personnel files, compliance training records, truck files, keep jurisdictional holder files, customer information;
Processing invoices, expense reports, p-card statements, and bad debt reports;
Accurately preparing routine forms, memoranda and other business correspondence and documents;
Composing routine correspondence and other documents;
Responding to outside requests with supervision and guidance from the Operations Superintendent.
Creates requisitions and makes direct purchase of office supplies and other materials as instructed; coordinates vendor services; reconciles p-card summaries.
Schedules delivery tickets and maintenance service orders for residential and commercial accounts. Inputs and prints all gas delivery tickets when needed and credit checks all delivery tickets and service orders prior to implementation.
Handles employee-related issues for personnel as directed by Supervisor, Administration, such as vacation/leave requests, timesheet/paycheck matters, change of status/address, training requirements, etc.; monitors vacation/leave requests and reconciles. Maintains monthly events calendar, schedules safety meetings, and maintains the weekly callout list.
Compiles, prepares, or assists in preparing/analyzing various data and reports.
Assists other primary administrative support personnel from other departments and may assume their duties in their absence.
Administers petty cash fund to include payment for meal allowance requests and per diem vouchers. Responsible for the administration and control of the Petty Cash Fund.
Performs as Payroll Coordinator, ensuring proper coding, accuracy, and timely submission of time sheets; resolves issues with the Payroll Administrator.
Performs as Bulletin Board Coordinator ensuring all mandated postings are properly posted and where applicable timely posted and removed; ensures that postings are authorized and removes those that are not.
Interacts with the public and with all gas customers in a professional and courteous manner where required; assists them in resolving issues or refers them to the appropriate department.
OTHER FUNCTIONS/RESPONSIBILITIES:
Maintains assigned work area and equipment in a clean, orderly, and safe manner; performs housekeeping duties as required and/or instructed. Works in a safe and responsible manner.
Complies with all safety rules and cooperates in the fullest in the promotion of safety and safe work habits, to include the reporting of any unsafe conditions or acts. Maintains all EH&S training on a current basis.
Performs all other related duties as instructed by supervisor/manager.
Qualifications
JOB QUALIFICATIONS:
Required Education and/or Work Experience:
Two-year business college degree with approximately three years' administrative experience.
Possesses good working knowledge of office procedures and practices.
Demonstrated administrative and organizational competence.
Strong computer skills in Microsoft Word, Excel, Access, and Power Point or comparable programs, with working knowledge of customer information and scheduling and financial systems such as ORCOM, Great Plains, Cargas, and CIS.
Good basic math skills and statistical typing.
Proficient with all types of office equipment.
Preferred Education and/or Work Experience:
Prior experience in a utility/service-related industry.
Required Licensure, Certification, Registration or Designation:
Valid Hawaii Driver's license.