Office Manager
Office manager job in Urban Honolulu, HI
Oversee administrative support services ensuring that resources are deployed efficiently throughout the Organization.
Duties & Responsibilities
Manage administrative support services including monitoring, routing and distribution of mail and invoices, the purchase, maintenance and storage of office equipment, and the inventorying and acquisition of office supplies with attention to budgetary constraints.
Implement corporate travel policies and maintain corporate travel accounts.
Monitor expenses for general services and approve invoices related to office services, office equipment and travel.
Perform cost reduction research and recommend procedural or policy changes to improve operations.
Identify outdated practices and develop continual improvement processes for support operations.
Minimum Qualifications, Skills, and Educational Requirements
Four-year college degree required.
Proficient in MS Office.
In-depth understanding of office management procedures
Ability to multi-task and manage shifting priorities while maintaining a calm, professional demeanor.
Organized and detail oriented with good analytical and problem-solving skills.
Ability to work effectively with an array of management and support personnel.
Solid written and oral communication skills.
Ability to exercise critical thinking to identify and solve problems.
We are committed to a merit-based hiring process that values individual skills, qualifications, and performance. Our hiring practices comply with all applicable federal, state, and executive orders, including the recent Executive Order on Equal Opportunity Hiring.
Auto-ApplyFront Office Manager (PM) - Grand Wailea, A Waldorf Astoria Resort
Office manager job in Wailea, HI
The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Front Office Manager to join the Front Office team!
Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining.
In this role, you will oversee front office operations during the evening shift 6pm to 3am.
The ideal candidate must be an exceptional leader with a passion for leading and mentoring a team.
Want to learn more? , , ,
Classification: Full-Time
Shift: Overnight - Must be available to work weekdays, weekends, and holidays.
Pay Rate: The salary range for this role is $70,000 - $75,000 and is based on applicable and specialized experience and location.
What will I be doing?
As Front Office Manager, you would be responsible for directing and administering Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Manage all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward
Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
Ensure compliance with Company standards
Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolves guest concerns
Initiate and implement up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue
Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events
Complete audit procedures, as needed
Recruit, interview and train team members
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Access to pay when you need it through DailyPay
Medical Insurance Coverage - for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment.
#LI-MD1
Front Office Manager
Office manager job in Urban Honolulu, HI
The Front Office Manager is accountable for the effortless and seamless movement of guests in and out of the resort, providing outstanding levels of guest service throughout the guests' entire stay. They act as a Manager on Duty occasionally and respond to emergency calls promptly. They maintain our firm commitment and dedication to our service culture and always maintain this behavior towards our guests and team members.
Here's why you'll love it here - We offer an excellent benefits package to our full-time Team Members that include:
* Salary Range: $68,500 - $70,555 annually
* Medical, Dental, and Vision insurance from Day One
* Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
* Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
* Generous Paid Time Off Program
* Paid Sick Days
* Team Member Recognition and numerous learning and advancement opportunities... and more!
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members, and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members.
Additional Responsibilities:
* Supervise the activities of the Front Office Operations including the front desk, bell, and valet, which include its work outputs, financial management, facilities, and resources. Ensures the timely completion of team member work schedules, and performance appraisals. Maintains compliance with organizational, business, and financial regulations.
* Coordinates communication of activities with other departments in the daily maintenance of room inventory to achieve optimal levels of revenues while maintaining high levels of guest's expectations.
* Monitors guest survey scores, requests, and complaints, and collaborates with appropriate partners to resolve issues as deemed necessary to provide excellence in service.
* Maintains and performs department training program and onboarding schedule for new team members. Maintains a firm understanding of the established Collective Bargaining Agreement as it relates to the supervision and performance of HHV-VO team members. Coordinates the development of performance plans for team members to ensure their continued growth and success within the department.
* Maintains relationships, contracts, compliance, and interfaces issues with the operation's business supporters and suppliers to ensure business needs and financial responsibilities are handled promptly.
* Communicates effectively in English in writing as well as verbally. Japanese language speaking skills not required but a plus
* Effectively and consistently meets all timelines for submitting work requested by the Director of Guest Services, Resort Directors, and General Manager
* Works with housekeeping and front office to ensure common areas, guest rooms, and work areas are clean, neat, and well maintained and with safety in mind. Participate in guest room inspections
* Performs other related activities as requested
What are we looking for?
Hilton Grand Vacations is an authority in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth.
To fulfill this role successfully, you have the following minimum qualifications and experience:
* High school graduate or equivalent
* More than 2 years of managerial experience in a hotel, preferably in a Front office capacity.
* 3-5 years of related experience
* Strong leadership capability with the ability to motivate, develop, and engage staff in a positive manner that produces business results. Demonstrates problem-solving, analytical and conceptual skills.
* Displays effective interpersonal skills, including the ability to effectively prioritize and handle multiple tasks and timelines and lead challenging priorities within a small team environment.
* Strong written and oral interpersonal communication skills with the ability to build and maintain productive working relationships and negotiate with a range of internal and external clients.
* Able to work a flexible schedule including evenings, weekends, and holidays
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
* BA/BS/Bachelor's Degree
* 5-7 years of related experience
* More than 4 years of management or supervisory experience
* CPR/First Aid
* Previous experience working in hotel/resort operations, with an emphasis on the relationship between Front Office and Housekeeping. Timeshare ownership is preferred.
* Knowledge of economic and accounting principles and practices, analysis and reporting of financial data.
* Experience in leading operations operating under a Collective Bargaining Agreement (CBA).
* Fluent in Japanese language (read, speak, write)
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Office Manager
Office manager job in Urban Honolulu, HI
Job Title: Office Manager
Rate: Salary negotiable depending upon experience
Full-Time (40 hours per week)
Come live the craft beer way of life with us!
Maui Brewing Company Waikiki is seeking a detail-oriented and proactive Office Manager to join our team, handling essential cash management, accounts payable/receivable, and tip processing duties. This role will support smooth financial operations and maintain clear communication with internal departments and external partners.
Key Responsibilities:
Perform daily cash handling tasks, including counting, reconciliation, secure deposits, and managing the accounting safe.
Process accounts payable and receivable, verifying invoices, handling billing, and resolving discrepancies with vendors and customers.
Complete and distribute tip worksheets accurately, explaining tip methodology and providing breakdowns to management.
Reconcile financial records by coding and filing receipts, completing credit card worksheets, and maintaining up-to-date statements.
Maintain office organization by managing supplies, overseeing mail, and ensuring a tidy workspace.
*******************************************
Current benefits:
Medical/Vision/Dental insurance when working 20+ hours per week - 1.5% of gross income
Vision and dental buy-up at a low cost to the employees
Great employee discount on food, drinks & merchandise
$300 Referral bonus
Free shift meals
Room for growth
PTO after 1 year
Great team and company culture to work with!
We look forward to meeting you! Mahalo nui loa!
*In order work in the State of Hawaii (restaurants/food handling), a TB clearance is necessary upon being hired. If you do not have one, you can now email the Department of Health to get one sent to you or make an appointment at a participating clinic. Please visit ***************************** for directions and more information.
Auto-ApplySecurity Guest Service Manager, Overnight Shift - $72,000 - $96,500
Office manager job in Kapolei, HI
Aulani, A Disney Resort & Spa, is more than an enchanting, family-friendly destination. We've combined the spirit of O`ahu with the magic of Disney to create a place where guests and cast members alike can feel the magic, can feel the spirit of the island and can truly feel welcome. Here, you'll bring the spirit of the islands to life in every part of your role. Are you ready to join this team and make an impact?
As a Security Guest Service Manager, you will serve as a primary day-to-day leader for security and life safety operations for the Aulani Resort. You will provide strategic and tactical leadership as well as critical decision-making and motivation to the Security team to deliver the mission of protecting and securing of our Guests, Cast Members, assets and brand reputation. You will partner with all levels of Leadership to provide the highest level of Guest and cast happiness while developing a diverse and successful Security team.
This Full-time position reports to the Safety and Security Manager and will be working onsite at our breathtaking Aulani Resort on the island of Oahu, Hawaii.
**What You Will Do:**
+ Provide day-to-day strategic and tactical leadership in the areas of security and life safety operations
+ Conduct investigations and submit reports on all injuries, crimes and safety and security related incidents involving Cast and Guests, as well as violations of company policy, to the appropriate Aulani leadership and when necessary to state and/or federal agencies; Assist with governmental investigations and inspections as required
+ Promote and implement company policies around safety regulations and operations, as well as asset protection and loss-prevention
+ Understand the business, its culture and challenges; find opportunities to reduce risk and ensure efficient and effective safety measures are in place.
+ Directly engage with leaders and cast to provide the direction, expectations, information, staffing and resources needed to deliver on the mission to serve and protect while achieving the highest level of guest service.
+ Maintain a positive, shared and productive workplace environment by quickly identifying, engaging in and resolving issues, encouraging trust, and leading through cast relations decisions
+ Make crucial, sound, high-quality decisions on raised security issues, accurately judging the need, response, and need for further escalation
+ Lead in the development of a culture of safety
**Please apply if you have the following:**
+ State of Hawaii, Security Guard License: **Must possess a current, valid and in-good standing Hawaii Security Guard card license visible on the Hawaii DCCA website (Required)**
+ 5+ years' professional experience in security/life safety management in the hospitality/resort industry or relevant related experience
+ Proven record as a hard-working, meticulous and dedicated leader, driven to deliver and demonstrating effective decision-making skills and judgment
+ Strong written and verbal communication skills
+ Ability to maintain the utmost confidentiality of sensitive information
+ Proficiency with computers, particularly Microsoft Office, Outlook, Word and Excel
+ Must be available to work all shifts with **Overnight Shift** as primary working shift
**Preferred Qualifications and Education:**
+ Experience advising the operations, services and activities of a comprehensive security program and team
+ Experience with coordinated access control technologies and practices
+ Experience with crisis management, emergency preparedness planning, response and business continuity
+ Solid understanding of Investigative and Intelligence services, private, and government organizations and an active network of contacts and partnerships within those organizations
+ High effective oral communicator with a positive leadership voice, ability to influence and readiness to communicate direction
+ Bachelor's degree or equivalent experience
**Benefits and Perks:**
+ Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more at **********************************************
The hiring range for this position in Hawaii is $72,000 to $96,500. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
**Job ID:** 10130194
**Location:** Kapolei,Hawaii
**Job Posting Company:** Aulani, A Disney Resort & Spa
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
Front Office Manager
Office manager job in Urban Honolulu, HI
The Front Office Manager is accountable for the effortless and seamless movement of guests in and out of the resort, providing outstanding levels of guest service throughout the guests' entire stay. They act as a Manager on Duty occasionally and respond to emergency calls promptly. They maintain our firm commitment and dedication to our service culture and always maintain this behavior towards our guests and team members.
Here's why you'll love it here - We offer an excellent benefits package to our full-time Team Members that include:
Salary Range: $68,500 - $70,555 annually
Medical, Dental, and Vision insurance from Day One
Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
Generous Paid Time Off Program
Paid Sick Days
Team Member Recognition and numerous learning and advancement opportunities... and more!
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members, and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members.
Additional Responsibilities:
Supervise the activities of the Front Office Operations including the front desk, bell, and valet, which include its work outputs, financial management, facilities, and resources. Ensures the timely completion of team member work schedules, and performance appraisals. Maintains compliance with organizational, business, and financial regulations.
Coordinates communication of activities with other departments in the daily maintenance of room inventory to achieve optimal levels of revenues while maintaining high levels of guest's expectations.
Monitors guest survey scores, requests, and complaints, and collaborates with appropriate partners to resolve issues as deemed necessary to provide excellence in service.
Maintains and performs department training program and onboarding schedule for new team members. Maintains a firm understanding of the established Collective Bargaining Agreement as it relates to the supervision and performance of HHV-VO team members. Coordinates the development of performance plans for team members to ensure their continued growth and success within the department.
Maintains relationships, contracts, compliance, and interfaces issues with the operation's business supporters and suppliers to ensure business needs and financial responsibilities are handled promptly.
Communicates effectively in English in writing as well as verbally. Japanese language speaking skills not required but a plus
Effectively and consistently meets all timelines for submitting work requested by the Director of Guest Services, Resort Directors, and General Manager
Works with housekeeping and front office to ensure common areas, guest rooms, and work areas are clean, neat, and well maintained and with safety in mind. Participate in guest room inspections
Performs other related activities as requested
What are we looking for?
Hilton Grand Vacations is an authority in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth.
To fulfill this role successfully, you have the following minimum qualifications and experience:
High school graduate or equivalent
More than 2 years of managerial experience in a hotel, preferably in a Front office capacity.
3-5 years of related experience
Strong leadership capability with the ability to motivate, develop, and engage staff in a positive manner that produces business results. Demonstrates problem-solving, analytical and conceptual skills.
Displays effective interpersonal skills, including the ability to effectively prioritize and handle multiple tasks and timelines and lead challenging priorities within a small team environment.
Strong written and oral interpersonal communication skills with the ability to build and maintain productive working relationships and negotiate with a range of internal and external clients.
Able to work a flexible schedule including evenings, weekends, and holidays
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
BA/BS/Bachelor's Degree
5-7 years of related experience
More than 4 years of management or supervisory experience
CPR/First Aid
Previous experience working in hotel/resort operations, with an emphasis on the relationship between Front Office and Housekeeping. Timeshare ownership is preferred.
Knowledge of economic and accounting principles and practices, analysis and reporting of financial data.
Experience in leading operations operating under a Collective Bargaining Agreement (CBA).
Fluent in Japanese language (read, speak, write)
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Auto-ApplyDigital Customer Experience Architect
Office manager job in Urban Honolulu, HI
Are you passionate about building seamless digital experiences that scale across brands and platforms? We're looking for a **Digital Customer Experience Architect** to lead the design and integration of our digital ecosystem-spanning ecommerce, customer data, and content systems. This is a high-impact role where your work will directly influence revenue growth, customer satisfaction and operational efficiency.
**What You'll Do**
+ Architect and integrate digital platforms across Ecommerce, ERP, CRM, PIM, CMS, and customer data systems.
+ Lead the front-end evolution of BigCommerce Catalyst storefronts using Next.js and headless frameworks.
+ Build and maintain API connectors for dynamic content, product data, and backend systems.
+ Establish and manage code repositories, enforce version control standards, and champion DevOps best practices including CI/CD pipelines, automated testing, and deployment workflows.
+ Drive platform unification and reduce technical overhead while enabling experimentation frameworks (e.g., A/B testing, SEO optimization).
+ Optimize digital experiences for performance, accessibility, SEO, and Core Web Vitals across multiple brands and domains.
+ Collaborate cross-functionally with marketing, product, and IT teams to align digital architecture with business strategy.
**Requirements**
+ 7+ years of experience in digital architecture, software engineering, or ecommerce platform development.
+ Strong proficiency with modern JavaScript frameworks (e.g., Next.js, React) and headless commerce architectures.
+ Hands-on experience with BigCommerce or similar ecommerce platforms.
+ Deep understanding of ERP systems (e.g., SAP, Oracle, JDE) and their integration with digital commerce and manufacturing operations.
+ Experience with DevOps tools and practices including CI/CD pipelines, Git-based version control, and automated testing.
+ Demonstrated ability to lead cross-functional initiatives and deliver scalable, high-performance digital solutions.
+ Experience working with development partners and vendors to deliver results.
+ Ability to guide cross-functional teams-without direct reporting lines-by setting technical vision, aligning stakeholders, and driving consensus.
**Preferred Qualifications**
+ Experience with manufacturing systems and workflows, especially in relation to product data and fulfillment.
+ Familiarity with PIM, CMS, and customer data platforms (e.g., BigCommerce, Perfion).
+ Knowledge of Core Web Vitals, SEO best practices, and accessibility standards (WCAG).
+ Background in experimentation frameworks and A/B testing tools (e.g., Optimizely, Google Optimize).
\#LI - TD1
**Ralliant Corporation Overview**
Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.
We Are an Equal Opportunity Employer
Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com.
**About Dynapar**
Dynapar offers the world's broadest range of encoders, resolvers and accessories for motion feedback control. For 50 years, the four brands of Dynapar have been providing innovative, customized system solutions for virtually any heavy-, industrial, servo- or light-duty application.
We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com.
**Pay Range**
The salary range for this position in local currency is 144900.00 - 269100.00
Office Manager
Office manager job in Laupahoehoe, HI
SUMMARY DESCRIPTION
An office manager can be quite active, because the job deals with so many of the behind-the-scenes tasks in a medical office in addition to servicing patients with the best customer service possible. The medical office manager must be a critical thinker who can communicate effectively. As a medical office manager, you should demonstrate excellent organizational skills and the ability to perform well in stressful situations. Ultimately, you should be able to ensure steady workflows and uninterrupted service in our medical facility.
REPRESENTATIVE DUTIES
The following duties are typical for the Medical Office Manager. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.
Coordination of the day to day operations of the practice
Responds to all patient needs in the clinic
Promoting excellent customer service by all levels of the staff
Maintains and manages all filing and organizational systems for the practice
Ensures patient satisfaction, including troubleshooting when there is a complaint and developing process improvements to prevent recurrences.
Ensures regulatory compliance with HIPAA, OSHA, labor laws, and other federal, state, and local regulations.
Ensures staffing is appropriate for day to day operations
Order medical and office supplies
Liaise with doctors and nurses to identify potential office dysfunctions
Provide informative material for patients
Generate inventory records
Ensure compliance with current healthcare regulations, medical laws and high ethical standards
Pre-registers and registers patients, obtaining and entering all required demographic, insurance and financial information for registration and completes all required elements on a consistent basis, utilizing an approved checklist
Establishes a new electronic patient account/record and accurately enters all required patient information into the computer system according to established procedures and guidelines on a consistent basis
Updates and corrects patient account information in the computer system at every patient visit on a consistent basis
Demonstrates ability to verify patient insurance coverage eligibility each time prior to the provision of services according to established procedures
Consistently and initiate change of primary care physician when required
Accurately maintains daily balancing of cash drawer and follows end of day cash close procedures on a consistent basis.
Appropriately informs staff of patient arrival utilizing features in the Centricity PMS
Consistently informs patient of and collects co-pays and deductibles prior to scheduled services
Prepares and issues receipts, processes credit card payments and properly performs daily cash handling procedures according to established guidelines or policies on a consistent basis
Follows approved procedures regarding patients who have “no-showed” or cancelled” their appointments
Responds to and prioritizes multiple requests for services via phone, fax and in person
Prepares various documents in conjunction with the medical record prior to patient visit
Demonstrates proficient utilization of the Electronic Medical Record
Demonstrates excellent customer service interactions consistently, utilizing a cheerful and engaging service oriented demeanor on a consistent basis
Demonstrates knowledge of scheduling appointments according to HKH established guidelines on a consistent basis
Communicates accurate and pertinent information with patient, providers and other members of the care delivery team to facilitate effective and efficient patient care.
Consistently makes appointment reminder calls according to established assignments
Scan and index documents into patients' electronic record
Consistently maintains a clean and organized work area
Ability to multi-task effectively
Ability to provide excellent customer service skills to internal and external customers consistently
Age and Culturally appropriate customer service skills
Demonstrates ability to operate business machines including: copiers, fax machines, and have a working knowledge of computers
Ensures timely input of patient data into the computer system with consistency and accuracy
Demonstrates working knowledge of insurances which are accepted by the Health Center and the requirements for each
Issues Notice of Privacy Practice and explains HIPAA requirements for all new patients on a consistent basis
Review and approve patient applications of patient assistance program enrollment according to established procedures and encourages enrollment when appropriate
Train new front office employees and provided ongoing training to all front office employees
Conduct performance evaluations and performance improvements of all assigned staff
Manages Provider scheduling and time off request approvals
Participate in Quality Improvement meetings and carry out tasks assigned.
Effectively oversees day-to-day clinic operations
Handle employee problems, conflicts, complaints and grievances effectively and in a timely manner
All other duties as assigned
Auto-ApplyOffice Coordinator (Field Operations)
Office manager job in Urban Honolulu, HI
PURPOSE STATEMENT:
The Office Coordinator provides administrative support in executing the department's daily operations, while balancing multiple priorities across cross-functional teams in a fast-paced environment.
Responsibilities
ESSENTIAL FUNCTIONS/RESPONSIBILITIES:
Organizes, develops, and implements office procedures to ensure the effective, efficient, and systematic processing of data and documentation across all departments within the Field Operations.
Provides administrative support to employees and department related matters; and completes tasks essential to the overall office administration of the Field Operation, including but not limited to:
Managing correspondence, scheduling and calendar coordination across the departments.
Maintaining organized filing system for both digital and physical records.
Coordinating logistics for meetings, training and department/facility events.
Assists with procurement, invoice processing and purchase card (P-Card) transactions.
Supporting compliance documentation and reporting across departments.
Sorting and distributing mail, including pay checks.
Demonstrates strong proficiency in operational applications, such as Cayenta, Great Plains, and MS360.
Provides assistance to the primary administrative support personnel across Oahu operations and assumes their administrative duties during their absence to ensure continuity of operations.
Oversee the petty cash fund ensuring accurate distribution and documentation of meal allowances and per diem in accordance with the Collective Bargaining Agreement (CBA) or Company Policy.
Acts as the Bulletin Board Coordinator, responsible for:
Posting all mandated notices in designated areas
Verifying authorization of all posted materials and the removal of unauthorized content
Timely removal of expired postings
OTHER FUNCTIONS/RESPONSIBILITIES:
Engages with customers and public as needed.
Addresses inquiry or promptly transfer/refers to appropriate department.
Complies with all safety rules and cooperates in the fullest in the promotion of safety and safe work habits, to include the reporting of any unsafe conditions or acts. Maintains all EH&S training on a current basis.
Comply with all applicable corporate and Hawaii Gas policies and procedures.
Maintains assigned work area and equipment in a clean, orderly and safe manner; performs housekeeping duties as required and/or instructed. Works in a safe and responsible manner.
Performs all other related duties as instructed by supervisor/manager.
Qualifications
Required Education and/or Work Experience:
Associate's degree, business college diploma, or degree in a related field.
Three (3+) years of administrative or office support experience.
Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and common collaboration tools (e.g., Teams, Zoom).
Proficient in the use of standard office equipment.
Strong organizational and time-management skills with ability to manage multiple priorities.
Professional and approachable demeanor when working with employees, vendors, and visitors.
Preferred Education and/or Work Experience
:
Bachelor's degree in Business Administration or related field.
Experience with scheduling and calendar management for multiple team members.
Familiarity with expense reporting systems or basic bookkeeping tasks.
Background in coordinating events, meetings, or vendor services.
Experience in the utility industry and a union environment.
Auto-ApplyManager Customer Experience
Office manager job in Urban Honolulu, HI
We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations.
This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success.
This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands.
The starting salary for this role is $100K, commensurate with experience.
**What You'll Do:**
+ Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints
+ Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences
+ Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions
+ Identify and prioritize CX breakdowns through VOC, operational data, and field feedback
+ Act as the first point of contact for field leaders on CX-related challenges and opportunities
+ Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product
+ Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders
+ Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs
+ Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement
**What We're Looking For:**
+ Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred
+ 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams
+ Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey
+ Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles
+ Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in
+ High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike
+ Systems thinker with the ability to balance customer empathy with business impact
+ Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business
**What You'll Get:**
+ 40% off any standard Hertz Rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching.
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
BUSINESS MANAGER
Office manager job in Kapolei, HI
S&K Sales Co., a family-owned Military Resale Broker, is looking to fill a business manager position. This position is charged with achieving company sales goals and objectives as well as those of the assigned manufacturer portfolio. The ideal candidate is a strategic thinker with a proven track record of success in the consumer products industry, a passion for innovation, and a commitment to delivering exceptional results.
Job Responsibilities:
Achieve sales goals and operating objectives while representing the company in a professional manner.
Develop and implement strategic plans to drive growth and profitability.
Execute key initiatives, including marketing campaigns and sales strategies.
Develop and present business and category reviews by using category management principles to analyze market trends, consumer insights, and competitive landscapes, identifying growth opportunities.
Manage budgeting, forecasting, and financial performance.
Oversee distribution through evaluating inventory levels, providing set-up information and opening/promotional quantities, and verifying orders are placed and delivered.
Ensure accurate pricing and track pricing to ensure alignment with manufacturer goals.
Build and maintain strong relationships with key customers, suppliers, and partners to drive business development and expansion.
Monitor and evaluate the performance of product lines, identifying areas for improvement and implementing corrective actions as needed.
Facilitating communication and collaboration across different departments and levels of the organization.
Provide regular updates to senior management and stakeholders on business performance and strategic initiatives.
Collaborates with field sales to develop realistic and achievable goals and objectives to meet the needs of the manufacturer.
Compiles communication to assist field team in actions to be taken to achieve goals and objectives.
Approve and coordinate with accounting to ensure client billings are generated and paid on time.
Addresses challenges and resolves conflicts that arise by employing critical thinking and analytical skills to develop creative solutions to complex problems.
Updates job knowledge by participating in educational opportunities; reading professional publications, maintaining personal networks; participating in professional organizations.
Qualifications:
Bachelor's degree in Business Administration, Marketing, or related field preferred.
Experience in business management roles with consumer products or comparable field
Strong strategic planning and analytical skills, with the ability to translate market insights into actionable business plans.
Excellent communication skills, with the ability to influence cross-functional teams and build strong relationships with internal and external stakeholders.
Proven ability to thrive in a fast-paced, dynamic environment, with a results-oriented mindset and a commitment to excellence.
S&K Sales Co. is proud to be an Equal Opportunity Employer
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Guest Services Manager
Office manager job in Waimea, HI
Situated on sacred land marked by royal fish ponds, natural lava plains, lush tropical gardens and alluring beaches, Mauna Lani - meaning "mountain reaching heaven," is an inspiring spiritual haven that captures a distinct sense of place deeply rooted in rich cultural traditions. The all-new luxury lifestyle resort from Auberge Resorts Collection is defining a new era of experiential luxury on the Island of Hawaii following a resort-wide re-imagination and renovation. Nowhere in the Hawaiian archipelago is the land more powerful, sacred or alive than this storied and natural place of wonder. Guests will be wowed by the transformational experiences, enriching cultural immersion, unrivaled amenities and curated moments. The resort will boast contemporary guest rooms and suites, five private bungalow residences, five extraordinary restaurants and lounges, three distinct pools, a signature spa and wellness haven, Kainalu active pursuits program, Living Culture program and an interactive Holoholo Kids Circle - all complemented by Auberge's intuitive and gracious service.
Job Description
The base annual salary range for this position is $70k - $80k.
This key role is instrumental in setting the tone for our guests and our team members to ensure the delivery of an exceptional guest experience.
* Will oversee, mentor and lead front office team members through all aspects of the guest journey from pre-arrival to check-out and follow-up.
* Align with the Director of Rooms and other guest services leaders to maximize hotel operations.
* Utilize tools to execute timely, thoughtful, and personalized communications and teach and train team members to do the same.
* Foster an environment that ensures consistency and a high level of guest satisfaction.
* Strive to improve guest and team member satisfaction and maximize the financial performance of the department.
Qualifications
* Fluency in English (speaking, reading, writing, and comprehension)
* Proficiency in Microsoft Windows applications and property management systems (Opera & ALICE Suite preferred)
* Valid US Driver's License with a clean record for the past two years
* Minimum 2 years of leadership experience in Guest Service, Front of House, or related discipline
* High school diploma or equivalent required; Bachelor's Degree preferred
* Must be legally authorized to work in the United States
Additional Information
Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.
DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. DHL Mahi Staffing, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, DHL Mahi Staffing, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Medical Office Manager
Office manager job in Lahaina, HI
The Medical Office Manager is responsible for performing crucial day-to-day administrative and clinical tasks associated with Laulea Health Center's operations. These tasks will include, but are not limited to managing patient communications and issues, scheduling office appointments, and updating and filing medical records and medical billing.
The position requires a creative problem solver who can adapt quickly to new situations and is a life-long learner.
Preferred Skills and Certifications:
Intermediate computer skills
Experience with office applications (Word, Excel, Outlook)
Experience with web-based applications (Med Office software)
Experience with Electronic Medical Records systems
Excellent written and verbal communication skills
Strong desire to learn
CPR and First Aid certifications
Office Administrator - Landscaping Company
Office manager job in Urban Honolulu, HI
Job DescriptionOffice Administrator - Landscaping Company
We are seeking a highly organized and detail-oriented Office Administrator to join our dynamic landscaping business. This is a pivotal role that ensures our operations run smoothly day to day. The ideal candidate is proactive, efficient, and eager to learn-someone who thrives in a fast-paced environment and is ready to grow with a team that values excellence, reliability, and continuous improvement.
As our Office Administrator, you will manage communication, proposals, payroll, billing, and general administrative functions that support our field and project teams. You'll be the organizational backbone of the company-keeping things moving efficiently, maintaining accurate records, and providing outstanding service to both internal staff and clients.
Key Responsibilities
Office Communication
Answer and manage incoming calls with professionalism and exceptional customer service.
Handle inquiries, schedule appointments, and relay accurate messages to team members.
Proposals & Project Documentation
Prepare and manage proposals using company templates in Microsoft Excel and Word.
Develop clear, concise scopes of work for smaller landscape projects, detailing labor, materials, and costs.
Payroll Processing
Review and compile weekly employee timesheets.
Manage payroll data accurately in Excel to ensure timely processing.
Billing & Invoicing
Create, track, and manage client invoices using QuickBooks.
Assist with payment tracking, basic bookkeeping, and general financial documentation.
Administrative Support
Maintain organized filing systems for client records, proposals, invoices, and payroll documents.
Provide general office assistance and administrative support to management and field teams.
Qualifications
Proficiency in Microsoft Excel and Word is required.
Familiarity with QuickBooks (or a willingness to learn).
Excellent organizational and communication skills.
Ability to multitask, prioritize, and meet deadlines in a dynamic work environment.
Strong attention to detail and accuracy in data entry and documentation.
A proactive, growth-minded attitude with a desire to take on new responsibilities over time.
Preferred Qualifications
Previous administrative experience in landscaping, construction, or a related industry.
Experience handling payroll and invoicing.
Female candidates are encouraged to apply for this role.
Compensation & Benefits
Pay: $20-$22 per hour, depending on experience.
Opportunities for growth and advancement within the company.
Supportive and collaborative work culture with a focus on professional development.
How to Apply
If you are a motivated professional with a passion for organization, teamwork, and growth, we'd love to hear from you.
Guest Services Manager
Office manager job in Waimea, HI
Situated on sacred land marked by royal fish ponds, natural lava plains, lush tropical gardens and alluring beaches, Mauna Lani - meaning “mountain reaching heaven,” is an inspiring spiritual haven that captures a distinct sense of place deeply rooted in rich cultural traditions. The all-new luxury lifestyle resort from Auberge Resorts Collection is defining a new era of experiential luxury on the Island of Hawaii following a resort-wide re-imagination and renovation. Nowhere in the Hawaiian archipelago is the land more powerful, sacred or alive than this storied and natural place of wonder. Guests will be wowed by the transformational experiences, enriching cultural immersion, unrivaled amenities and curated moments. The resort will boast contemporary guest rooms and suites, five private bungalow residences, five extraordinary restaurants and lounges, three distinct pools, a signature spa and wellness haven, Kainalu active pursuits program, Living Culture program and an interactive Holoholo Kids Circle - all complemented by Auberge's intuitive and gracious service.
Job Description
The base annual salary range for this position is $70k - $80k.
This key role is instrumental in setting the tone for our guests and our team members to ensure the delivery of an exceptional guest experience.
Will oversee, mentor and lead front office team members through all aspects of the guest journey from pre-arrival to check-out and follow-up.
Align with the Director of Rooms and other guest services leaders to maximize hotel operations.
Utilize tools to execute timely, thoughtful, and personalized communications and teach and train team members to do the same.
Foster an environment that ensures consistency and a high level of guest satisfaction.
Strive to improve guest and team member satisfaction and maximize the financial performance of the department.
Qualifications
Fluency in English (speaking, reading, writing, and comprehension)
Proficiency in Microsoft Windows applications and property management systems (Opera & ALICE Suite preferred)
Valid US Driver's License with a clean record for the past two years
Minimum 2 years of leadership experience in Guest Service, Front of House, or related discipline
High school diploma or equivalent required; Bachelor's Degree preferred
Must be legally authorized to work in the United States
Additional Information
Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.
DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. DHL Mahi Staffing, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, DHL Mahi Staffing, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Guest Services Manager
Office manager job in Urban Honolulu, HI
Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Leading Guest Services Teams
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Celebrates successes and publicly recognizes the contributions of team members.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
Maintaining Guest Services and Front Desk Goals
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.
• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Serves as a leader in displaying outstanding hospitality skills.
• Sets a positive example for guest relations.
• Responds to and handles guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Observes service behaviors of employees and provides feedback to individuals.
• Strives to improve service performance.
• Provides immediate assistance to guests as requested.
• Ensures employees understand customer service expectations and parameters.
• Participates in the development and implementation of corrective action plans to improve guest satisfaction.
Implementing Projects and Policies
• Implements the customer recognition/service program, communicating and ensuring the process.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.
• Manages payroll administration.
Conducting Human Resource Activities
• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Participates in employee progressive discipline procedures.
• Uses all available on the job training tools for employees.
• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Supervises on-going training initiatives and conducts training when appropriate.
• Participates in the employee performance appraisal process, providing feedback as needed.
Additional Responsibilities
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
• Maintains high visibility in public areas during peak times.
• Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.
• Performs Front Desk duties in high demand times.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplyManager, Security and Guest Services
Office manager job in Urban Honolulu, HI
Develops new or modified process formulations, defines processing or handling equipment requirements and specifications, and reviews processing techniques and methods applied in the manufacture, fabrication, and evaluation of products. Involvement may begin at any step from pilot plant to full-scale manufacturing. Coordinates design requirement review with appropriate engineering/scientific personnel to ensure compatibility of processing methods. Compiles and evaluates test data to determine appropriate limits and variables for process or material specifications. May conceive and plan projects involving definition and selection of new concepts, equipment automation technology, and approaches in the processing or development of new or improved processes. Wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways. Exercises considerable latitude in determining objectives and approaches to assignments. Typically requires a degree and a minimum of 8 years of experience.
Auto-ApplyFront Office Manager
Office manager job in Urban Honolulu, HI
The Front Office Manager is accountable for the effortless and seamless movement of guests in and out of the resort, providing outstanding levels of guest service throughout the guests' entire stay. They act as a Manager on Duty occasionally and respond to emergency calls promptly. They maintain our firm commitment and dedication to our service culture and always maintain this behavior towards our guests and team members.
Here's why you'll love it here - We offer an excellent benefits package to our full-time Team Members that include:
Salary Range: $68,500 - $70,555 annually
Medical, Dental, and Vision insurance from Day One
Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
Generous Paid Time Off Program
Paid Sick Days
Team Member Recognition and numerous learning and advancement opportunities... and more!
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members, and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members.
Additional Responsibilities:
Supervise the activities of the Front Office Operations including the front desk, bell, and valet, which include its work outputs, financial management, facilities, and resources. Ensures the timely completion of team member work schedules, and performance appraisals. Maintains compliance with organizational, business, and financial regulations.
Coordinates communication of activities with other departments in the daily maintenance of room inventory to achieve optimal levels of revenues while maintaining high levels of guest's expectations.
Monitors guest survey scores, requests, and complaints, and collaborates with appropriate partners to resolve issues as deemed necessary to provide excellence in service.
Maintains and performs department training program and onboarding schedule for new team members. Maintains a firm understanding of the established Collective Bargaining Agreement as it relates to the supervision and performance of HHV-VO team members. Coordinates the development of performance plans for team members to ensure their continued growth and success within the department.
Maintains relationships, contracts, compliance, and interfaces issues with the operation's business supporters and suppliers to ensure business needs and financial responsibilities are handled promptly.
Communicates effectively in English in writing as well as verbally. Japanese language speaking skills not required but a plus
Effectively and consistently meets all timelines for submitting work requested by the Director of Guest Services, Resort Directors, and General Manager
Works with housekeeping and front office to ensure common areas, guest rooms, and work areas are clean, neat, and well maintained and with safety in mind. Participate in guest room inspections
Performs other related activities as requested
What are we looking for?
Hilton Grand Vacations is an authority in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth.
To fulfill this role successfully, you have the following minimum qualifications and experience:
High school graduate or equivalent
More than 2 years of managerial experience in a hotel, preferably in a Front office capacity.
3-5 years of related experience
Strong leadership capability with the ability to motivate, develop, and engage staff in a positive manner that produces business results. Demonstrates problem-solving, analytical and conceptual skills.
Displays effective interpersonal skills, including the ability to effectively prioritize and handle multiple tasks and timelines and lead challenging priorities within a small team environment.
Strong written and oral interpersonal communication skills with the ability to build and maintain productive working relationships and negotiate with a range of internal and external clients.
Able to work a flexible schedule including evenings, weekends, and holidays
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
BA/BS/Bachelor's Degree
5-7 years of related experience
More than 4 years of management or supervisory experience
CPR/First Aid
Previous experience working in hotel/resort operations, with an emphasis on the relationship between Front Office and Housekeeping. Timeshare ownership is preferred.
Knowledge of economic and accounting principles and practices, analysis and reporting of financial data.
Experience in leading operations operating under a Collective Bargaining Agreement (CBA).
Fluent in Japanese language (read, speak, write)
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Auto-ApplyOffice Coordinator (Kona)
Office manager job in Urban Honolulu, HI
Under the daily/routine supervision of the Supervisor, Administration - West Hawaii, performs a variety of administrative duties and support.
Responsibilities
MAJOR RESPONSIBILITIES/ESSENTIAL JOB FUNCTIONS
Coordinates, develops and implements general office activities for the effective and systematic processing of data and paper for West Hawaii (Hilo) Division.
Provides administrative support. Completes tasks relevant to overall West Hawaii (Hilo) Division office administration/Operations support including, but not limited to:
Handling all incoming calls to the Division; receives call, transfers to appropriate employee, takes message, or attempts to resolve issues within scope of knowledge and authority.
Receiving and docketing incoming mail.
Organizing and maintaining files and logs to include compliance training records, truck files, customer information.
Processing invoices, expense reports, p-card statements and bad debt reports.
Accurately preparing routine forms, memoranda and other business correspondence and documents.
Composing routine correspondence and other documents.
Responding to outside requests with supervision and guidance from the Supervisor, Administration.
Creates requisitions and makes direct purchase of office supplies and other materials as instructed; coordinates vendor services; reconciles procurement card summaries.
Schedules delivery tickets and maintenance service orders for residential and commercial accounts. Inputs and prints all gas delivery tickets when needed and credit checks all delivery tickets and service orders prior to implementation.
Compiles, prepares or assists in preparing/analyzing various data and reports.
Assists other primary administrative support personnel from other departments in the Hawaii Island Division and may assume their duties in their absence.
Responsible for the administration and control of the Petty Cash Fund to include payment for meal allowance
requests, per diem vouchers and small dollar amount reimbursements.
Performs as Bulletin Board Coordinator ensuring all mandated postings are properly posted and where applicable
timely posted and removed; ensures that postings are authorized and removes those that are not.
Interacts with the general public and with all gas customers in a professional and courteous manner where required; assists them in resolving issues or refers them to the appropriate department.
OTHER FUNCTIONS/RESPONSIBILITIES:
Complies with all safety rules and cooperates in the fullest in the promotion of safety and safe work habits, to
include the reporting of any unsafe conditions or acts. Maintains all EH&S training on a current basis.
Complies with all applicable MIC and Hawaii Gas policies and procedures.
Maintains assigned work area and equipment in a clean, orderly, and safe manner; performs housekeeping duties as required and/or instructed. Works in a safe and responsible manner.
Performs all other related duties as instructed by supervisor/manager.
Qualifications
Required Education and/or Work Experience:
Associate degree with approximately three years' administrative experience, or equivalent comparable experience in an office/administrative setting.
Possesses good working knowledge of office procedures and practices.
Demonstrated administrative and organizational competence.
Strong computer skills in Microsoft Word, Excel, Access, and Power Point or comparable programs, with working knowledge of customer information and financial systems, such as ORCOM and Great Plains.
Good basic math skills and statistical typing.
Proficient with all types of standard office equipment.
Preferred Education and/or Work Experience:
Prior experience in a utility industry.
Required Licensure, Certification, Registration or Designation:
Valid Hawaii Driver's license.
We are proud to be an EEO/Females/Minorities/Veterans/Disabled employer
We maintain a drug-free workplace and perform pre-employment substance testing
Qualified applications with criminal history will be considered for employment
Auto-ApplyBusiness Manager
Office manager job in Kapolei, HI
S&K Sales Co., a family-owned Military Resale Broker, is looking to fill a business manager position. This position is charged with achieving company sales goals and objectives as well as those of the assigned manufacturer portfolio. The ideal candidate is a strategic thinker with a proven track record of success in the consumer products industry, a passion for innovation, and a commitment to delivering exceptional results.
Job Responsibilities:
Achieve sales goals and operating objectives while representing the company in a professional manner.
Develop and implement strategic plans to drive growth and profitability.
Execute key initiatives, including marketing campaigns and sales strategies.
Develop and present business and category reviews by using category management principles to analyze market trends, consumer insights, and competitive landscapes, identifying growth opportunities.
Manage budgeting, forecasting, and financial performance.
Oversee distribution through evaluating inventory levels, providing set-up information and opening/promotional quantities, and verifying orders are placed and delivered.
Ensure accurate pricing and track pricing to ensure alignment with manufacturer goals.
Build and maintain strong relationships with key customers, suppliers, and partners to drive business development and expansion.
Monitor and evaluate the performance of product lines, identifying areas for improvement and implementing corrective actions as needed.
Facilitating communication and collaboration across different departments and levels of the organization.
Provide regular updates to senior management and stakeholders on business performance and strategic initiatives.
Collaborates with field sales to develop realistic and achievable goals and objectives to meet the needs of the manufacturer.
Compiles communication to assist field team in actions to be taken to achieve goals and objectives.
Approve and coordinate with accounting to ensure client billings are generated and paid on time.
Addresses challenges and resolves conflicts that arise by employing critical thinking and analytical skills to develop creative solutions to complex problems.
Updates job knowledge by participating in educational opportunities; reading professional publications, maintaining personal networks; participating in professional organizations.
Qualifications:
Bachelor's degree in Business Administration, Marketing, or related field preferred.
Experience in business management roles with consumer products or comparable field
Strong strategic planning and analytical skills, with the ability to translate market insights into actionable business plans.
Excellent communication skills, with the ability to influence cross-functional teams and build strong relationships with internal and external stakeholders.
Proven ability to thrive in a fast-paced, dynamic environment, with a results-oriented mindset and a commitment to excellence.
S&K Sales Co. is proud to be an Equal Opportunity Employer
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Auto-Apply