Office Manager Jobs in Howell, NJ

Our client, a prominent investment firm, is seeking an Office Manager for their New York Office. The Office Manager will be responsible for vendor relationship management, facilities operations, and the first point of contact for visitors and guests. This role will sit at the front desk of a 130 person office. The idea candidate will be proactive and detail oriented with experience in front office administration, customer service, and building operations. Company: Investment Firm Position: Office Manager Location: New York, NY Compensation: $80-100K DOE + bonus + benefits Hours: 8am - 5pm (some flex required. In office 5 days) Bachelor's Degree: Required Responsibilities of the Office Manager: Office Management Serve as the first point of contact for guests; handle calls and general inquiries. Manage office and pantry supplies; coordinate daily lunch orders. Maintain seating plans and coordinate space for employees and visitors. Work with IT and other teams to ensure proper functioning of office and meeting room equipment. Oversee conference room bookings and support AV, catering, and setup needs. Address office upkeep, including furniture, fixtures, and appearance. Maintain daytime cleanliness and manage third-party cleaning vendors. Facilities Management Oversee maintenance of office infrastructure (HVAC, plumbing, electrical, landscaping). Respond to facility-related issues and coordinate timely resolution. Manage vendor relationships for repairs, maintenance, and upgrades, including off-hours work. Conduct inspections and ensure compliance with health and safety regulations. Track facility budgets, negotiate contracts, and audit vendor invoices. Provide regular updates on maintenance, contracts, and spending. Requirements of the Office Manager: Minimum of 3+ years of work experience Proficiency in Microsoft Office Suite Ability to travel to Stamford office as needed Past work experience in office or facilities management in the financial services industry is preferred

Great opportunity for an experienced accountant to provide financial support for a high net worth Principle and family. Play a pivotal role in managing financial affairs and ensuring day-to-day accounting activities are handled appropriately. Accountant needs to be extremely detailed, organized and enjoys being challenged with new and everchanging responsibilities. Previous experience supporting high net worth individuals within a family office environment is required. Oversees accounting, banking, wire transfers, and financial records for numerous entities including individual family members, investment partnerships/LLCs, trusts, corporations and other special purpose entities. Responsibilities include: Sets up and maintains chart of accounts and general ledger for various entities Records entries, reconciles accounts and prepares reports for a separate family business Reviews monthly bank reconciliations. Leads the development, delivery and management of financial reporting. Prepares budgets, projections and analyses. Reviews general ledgers for accuracy. Records complex journal entries. Creates and maintains an accounting manual using best practices as they relate to family office operations. Collects reports from operating companies and investment managers as needed. Maintains document files for all family office entities. The Family Accountant will need to feel comfortable working with an affluent family including professional representation on their behalf to vendors, employees, and other business associates. Investment Reporting and Analyses: Prepares family office entity subscription documents and other necessary documents for new investments and financings. Responds to compliance requests from lenders and administrators. Develops and maintains relationships with external advisors to facilitate execution of transactions and development of reporting. Cash Management: Cash management responsibilities to include: Cash flow reporting, projections and planning. Maintains historic and projected cash flow reports utilizing Excel Prepares and delivers weekly cash sheet to principal family members. Manages cash for all entities including recommending intercompany transfers or loans when necessary. Tax: Compiles year-end information for all family office entities for tax department. Performs transaction research for tax department. Collects and coordinates estimated tax projections from tax department. Books tax adjusting journal entries. Prepares tax workpapers for a separate business. Relationship Management: Develops and maintains strong relationships with family member clients and internal groups including tax, property management, and corporate accounting. Desired Skills and Experience Great opportunity for an experienced accountant to provide financial support for a high net worth Principle and family. Play a pivotal role in managing financial affairs and ensuring day-to-day accounting activities are handled appropriately. Accountant needs to be extremely detailed, organized and enjoys being challenged with new and everchanging responsibilities. Previous experience supporting high net worth individuals within a family office environment is required. Oversees accounting, banking, wire transfers, and financial records for numerous entities including individual family members, investment partnerships/LLCs, trusts, corporations and other special purpose entities. Responsibilities include: Sets up and maintains chart of accounts and general ledger for various entities Records entries, reconciles accounts and prepares reports for a separate family business Reviews monthly bank reconciliations. Leads the development, delivery and management of financial reporting. Prepares budgets, projections and analyses. Reviews general ledgers for accuracy. Records complex journal entries. Creates and maintains an accounting manual using best practices as they relate to family office operations. Collects reports from operating companies and investment managers as needed. Maintains document files for all family office entities. The Family Accountant will need to feel comfortable working with an affluent family including professional representation on their behalf to vendors, employees, and other business associates. Investment Reporting and Analyses: Prepares family office entity subscription documents and other necessary documents for new investments and financings. Responds to compliance requests from lenders and administrators. Develops and maintains relationships with external advisors to facilitate execution of transactions and development of reporting. Cash Management: Cash management responsibilities to include: Cash flow reporting, projections and planning. Maintains historic and projected cash flow reports utilizing Excel Prepares and delivers weekly cash sheet to principal family members. Manages cash for all entities including recommending intercompany transfers or loans when necessary. Tax: Compiles year-end information for all family office entities for tax department. Performs transaction research for tax department. Collects and coordinates estimated tax projections from tax department. Books tax adjusting journal entries. Prepares tax workpapers for a separate business. Relationship Management: Develops and maintains strong relationships with family member clients and internal groups including tax, property management, and corporate accounting.

EllaOla is a premium family wellness brand based in New York City. We developed our products with a team of Harvard dermatologists and pediatricians to create a luxurious science-first, plant-based wellness collection offering the safest and most effective for the whole family. Featured in Harper Bazaar, Glamour, Forbes, Town & Country and Marie Claire and sold in Nordstrom, Macy's, Bloomingdales and Babylist. Role Description We are seeking a Customer Experience Manager to ensure outstanding support at every step of the customer journey. In this role, you'll streamline processes, handle inquiries, and collaborate with other teams to enhance the quality and efficiency of our service. Key Responsibilities: Create and implement a robust customer experience strategy aligned with the company's mission, brand values, and business goals, ensuring a customer-first culture throughout the organization. Lead initiatives to enhance customer satisfaction, retention rates, and lifetime value across all channels. Use customer feedback, analytics, and market research to identify trends and address pain points, delivering actionable insights that improve the customer experience. Ensure timely and effective resolution of customer inquiries and issues Serve as the voice of the customer within the organization, ensuring that customer insights are integrated into product development, marketing campaigns, and operational strategies. Design and execute initiatives to gather customer feedback through surveys, reviews, and social media monitoring. Identify and implement creative solutions and technologies to elevate the customer experience. Qualifications 5+ years in customer experience, customer success, or related roles, ideally within the CPG or wellness industry. Proven track record of developing and executing customer experience strategies Deep commitment to health, wellness, and continuous learning, with a customer-first mindset. Exceptional interpersonal and communication skills In-depth understanding of customer journey mapping, customer satisfaction metrics, and customer support. Data-driven mindset with the ability to translate insights into actionable strategies

Job Insights: Minimum of 10 years of related experience Bachelor's degree preferred and/or equivalent experience 10+ years of experience in technology product marketing, management, or related fields. Strong organizational, task, and project management skills. Self-motivated and able to work across diverse technical and non-technical teams. Proven record for developing and implementing successful marketing strategies. Excellent communication and presentation abilities. Ability to analyze market trends and internal feedback to drive product improvements. Demonstrated experience in communicating cloud-based technologies (Amazon Web Services, Azure, Snowflake) Industry certifications - Product Owner and Product Manager (CSPO, POPM, ICP-ACPO, CPM, PSPO), Foundational Cloud Service Provider (AWS, Azure, Snowflake) Understanding of Software Development Lifecycle Methodologies and delivery processes (Agile, Scrum, Kanban) Equal Opportunity Employer: Our client is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at our client are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.

Law Offices of Omrani & Taub, a fast-paced personal injury law firm with four locations across the NY Metro region, is seeking a Marketing & Content Coordinator to join our in-house marketing team. This role will work closely with the firm's partners, management, and strategic marketing consultant to support the day-to-day marketing functions and drive business growth across all locations. The ideal candidate will play a key role in executing and optimizing marketing strategies that strengthen the firm's brand and engage both current and prospective clients. Key Responsibilities: Content Development: Assist in creating, editing, and publishing content for the firm's website, blog, social media platforms, email campaigns, ensuring accuracy, relevance, and brand con sistency.Socia l Media Management: Help manage the firm's social media presence by identifying content, draft posts and reels to include writing and creative, scheduling posts, monitoring engagement, and analyzing performance metrics to maximize online visibility and impact manage a social media calendar Vendo r Management: Collaborate with third-party marketing vendors, managing their workflow to meet deadlines, conduct on-going communication to ensure deliverables are received on-time and on-budget. Track performance to ensure high-quality results for branding, advertising, PPC, SEO and all digital and traditional marketing services from third party providers.Websi te Content & Google Presence Management : Assist with ongoing monitoring of website content to ensure it reflects up to date information representing the firm's attorneys, practice areas, results, client testimonial, video/commercials, blogs, images and the functioning of the site has a strong visitor experience. Monitor the firm's four GMS accounts, reviews and work with third party vendors to makes sure the website and GMB's are functioning correctly.Admin istrative Support: Provide routine administrative assistance, including maintaining marketing databases, preparing reports, monitor a budget, and coordinating with vendors to ensure seamless marketing operations. Qualifications: Bachelor's degree in Marketing, Communications, or a related field (or equivalent work exp erience).1-3 y ears of experience in a marketing or administrative role, preferably within a professional services or legal environment.Profi ciency in marketing tools and platforms, including social media management tools, email marketing software, and CRM systems.Excel lent written and verbal communication skills, with the ability to adapt messaging for various audiences and platforms.Stron g organizational and time-management skills, with a keen eye for detail and the ability to manage multiple tasks in a fast-paced environment.Abili ty to work effectively both independently and collaboratively with internal teams and external vendors.Bilin gual (Spanish/English) is a plus, enabling effective communication for diverse marketing campaigns.Knowl edge of basic graphic design tools (e.g., Canva, Adobe Creative Suite) is a plus. Benefits: A competitive salary and benefits package, recognizing the value and dedication of our employees. Opportunities for professional growth and development, empowering individuals to excel in their careers. A collaborative and supportive work environment, fostering innovation and teamwork. The chance to contribute to impactful marketing initiatives within a rapidly growing personal injury law firm, helping to drive business success. How to Apply: Applicants may submit their resume in traditional fashion through LinkedIn but as this is a marketing position, and creativity is an absolute qualification, applicants are encouraged to reach out to the firm directly with their own creative approach.

About US: LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 750 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit ******************** Job Title: Murex Back Office Operations Work Location New York Job Description: 3-5 years of experience in financial markets/IT business analysis Murex functional and technical knowledge is required expert in business workflows: contract, confirmations, settlements, collateral MxML Data dictionary languages MSL Swift Knowledge of Markitwire and Marginsphere is a plus Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”): Benefits and Perks: Comprehensive Medical Plan Covering Medical, Dental, Vision Short Term and Long-Term Disability Coverage 401(k) Plan with Company match Life Insurance Vacation Time, Sick Leave, Paid Holidays Paid Paternity and Maternity Leave The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation. Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. Safe return to office: In order to comply with LTIMindtree' s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree's COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree's applicable processes.

Sisley Paris is a French cosmetics company that specializes in creating and distributing high-end skincare, make-up products, and fine perfumes. It is currently sold in high-end retail distribution in the US & Canada such as Neiman Marcus, Nordstrom, Saks Fifth Avenue, Bloomingdales, Holt Renfrew & Blue Mercury, as well as online, spas and owned retail. The brand retails over $100M annually and is experiencing double digits growth. Founded in 1976 by Hubert d'Ornano, Sisley was a pioneer in using botanical active ingredients and essential oils in beauty products. With a rigorous approach to research and a focus on Phyto-Cosmetology, Sisley offers innovative and high-quality products. The Company upholds five core values: Collaborative, Mindful of others, Entrepreneurial, Responsible, and Organized. These values are at the heart of everything we do and inspire our employees to embody them in every aspect of their work. Luxury French cosmetics brand, Sisley-Paris, is looking for a highly organized and resourceful Office Manager to support the daily operations of our office and provide high-level administrative support to the President of the company. The ideal candidate will be a proactive problem solver with exceptional communication skills, keen attention to detail, and the ability to manage multiple priorities with discretion and efficiency. Core Responsibilities: General: Must be an independent thinker with hands-on, can-do, “roll up your sleeves” attitude, an open-minded team player with a collaborative attitude. Must be highly organized, detail-oriented, and can thrive in a fast-paced, deadline-oriented and high-energy environment. Ability to work well in a team environment but flexible working independently, meeting goals and deadlines. Office Management: Oversee the day-to-day operations of the office, ensuring a productive and well-functioning workplace environment. Manage office supplies inventory, ordering, and vendor relationships. Coordinate office maintenance, repairs, and equipment management. Implement and maintain office policies and procedures. Plan and coordinate office events, meetings, and team-building activities. Handle incoming and outgoing mail, shipping, and deliveries. Serve as the primary point of contact for office-related inquiries and issues. Executive Assistant Support: Provide comprehensive administrative support to the President, including managing calendars, scheduling meetings, and preparing agendas. Coordinate travel arrangements, including flights, accommodations, and itineraries. Prepare and edit correspondence, presentations, reports, and other documents as needed. Handle confidential information with discretion and maintain confidentiality at all times. Serve as a liaison between the President and internal/external stakeholders. Track and prioritize tasks and follow up on action items to ensure deadlines are met. Customer Service Support: Serve as the first point of contact for clients and customers, ensuring a professional and welcoming experience. Address customer inquiries via phone, email resolving issues promptly and professionally. Manage customer records and maintain accurate documentation in the CRM system. Collaborate with other departments to ensure customer needs are met efficiently. Identify and escalate complex issues to appropriate teams for resolution. Required Experience and Skills: Bachelor's degree or equivalent experience preferred. Proven experience as an office manager, executive assistant, or similar role. Exceptional organizational and time management skills. Strong written and verbal communication skills. Proficiency in Microsoft Office Suite and other relevant software tools. Ability to multitask and prioritize workload effectively. Discretion and ability to handle sensitive information. Strong problem-solving skills and attention to detail.

The Court Analyst will be assigned to the Data Entry Department of Supreme Court, Queens County - Civil Term. The analyst will work closely with all back-office departments including Motion Support, Matrimonial, Ex-Parte, Foreclosure, Preliminary Conference and Compliance Conference parts. The Court Analyst will be responsible for supervising all staff assigned to that department. Responsibilities include but are not limited to: Scheduling all Preliminary Conferences within 45 days of the filing of an RJI. Making entries into various court databases including UCMS, NYSCEF and County Clerk Minutes. Formatting and printing calendars for all Civil Term Courtrooms. Initiating newly filed Civil Term matters, coding matters, entry of adjournments, dispositions etc. Training all staff assigned to the department, ensuring the accurate recording of adjournments and dispositions. Assist the court in scheduling interpreters for upcoming court hearing via the E-Interpreting System. Qualifications One year in the Assistant Court Analyst title; or Bachelor's degree from an accredited college or university and one (1) year of relevant experience; or Master's degree in Public or Business Administration from an accredited college or university; or An equivalent combination of education and experience. Salary $64,971 + $4,920 Location Pay Application Procedures: Please submit a resume and cover letter by email to **************************.

The Sr. Office Administrator will support a large office in the New York City (Midtown area). They will be the sole administrative support for a large corporate office and should have experience in a similar environment. Responsibilities include but are not limited to: Supplies and inventory management, for example ordering supplies and snacks and organizing them in the office and kitchen appropriately Facilities support, for example coordinating with a plumber, electrician, or repairman etc. as needed Represent the company professionally as the first person people see at reception Support for AP processes (AP duties not included, but they will prepare AP info to go to a third party finance team to prevent AP rejections) Preparing the office, catering, conference rooms etc. for visits from Executives Any other ad hoc administrative support duties that arise REQUIRED SKILLS AND EXPERIENCE - 3+ years of experience in an office management role (supporting an office as a whole, rather than support an individual) -Comfortable with light technology support like printers, copiers, and wifi - Experience being responsible for facilities management (coordinating property repairs, supplies inventory etc.) - Experience interacting with executives - Experience working in a large corporate environment - Microsoft Office skills including Excel Pay is $28-$30 an hour based on experience

A private equity firm in Midtown Manhattan is seeking a highly organized Office Manager & Receptionist to join their team. Responsibilities: Office Management & Reception Serve as the first point of contact for visitors and callers, greeting guests warmly and professionally. Manage front desk operations, including answering and directing phone calls, taking messages, and handling general inquiries. Monitor and respond to the general company inbox. Maintain a clean, organized, and welcoming reception and office environment. Manage office and grocery supply orders, as well as three weekly team lunch orders. Oversee vendor relationships, including cleaning services, maintenance, and building management. Handle guest security check-ins and issue visitor badges as needed. Manage conference room bookings and guest workspaces. Sort, distribute, and send mail, packages, and deliveries. Provide light IT/AV support (e.g., Zoom meeting setup). Assist with planning and coordinating onsite events, happy hours, and internal gatherings. Support the broader team with general administrative tasks as needed. Requirements: 3-6 years of experience in office management, reception, or administrative support (Private Equity or related industries preferred). Bachelor's degree required. Strong communication, organizational, and multitasking skills. Professional, friendly demeanor with excellent interpersonal skills. Proactive, detail-oriented, and able to work independently. Proficiency in Microsoft Office and Zoom. Fully onsite, Monday-Friday Salary: Up to $120,000 + bonus

Manager, Office & Facilities Operations We are seeking a dynamic Manager, Office & Facilities Operations to ensure the seamless functioning of our client's office environment. This role is pivotal in fostering a productive, efficient, and welcoming workplace by overseeing daily office operations, managing vendor relationships, supervising administrative staff, and supporting cross-functional teams including HR, Accounting, and Executive Leadership. If you're a proactive, organized leader with a passion for creating smooth workflows and a positive office culture, this is the role for you! Key Responsibilities Office & Facilities Management Oversee all aspects of office operations, ensuring a safe, efficient, and well-supplied workplace for employees and contractors. Manage vendor relationships, contracts, and services for office supplies, maintenance, and facility needs-continuously evaluating cost-effectiveness and service quality. Coordinate office maintenance, safety protocols, and ensure compliance with health and safety regulations (including OSHA reporting). Lead office space planning initiatives in collaboration with leadership, optimizing office usage and attendance tracking. Act as Fire Warden, ensuring proper training and a strong safety culture. Serve as a Notary Public (NJ), providing notarization services as needed. Administrative Leadership Supervise and develop front office staff, including reception and temporary administrative support. Organize internal meetings, company events, and manage day-to-day office communications. Oversee incoming/outgoing mail, office correspondence, and ensure smooth coordination across departments. Financial & Vendor Management Process invoices, manage petty cash, and support expense reporting. Lead competitive bidding processes and negotiate vendor contracts (e.g., facilities, office services, supplies, travel accommodations). Assist with budget preparation and ongoing tracking of office operations expenses. Provide administrative support to accounting functions, including general accounts payable activities. Cross-Functional Support Partner with HR on company events, employee programs, and other initiatives. Provide administrative assistance to executive leadership and various departments as needed. Enforce office policies while promoting a collaborative and positive work environment. Qualifications Associate degree in Office Administration, Facilities Management, Business, HR, or related field required; Bachelor's degree preferred. 5-7+ years of experience in Office Management, Facilities, Operations, or HR support roles. Experience in contract/vendor management and administrative operations. Prior supervisory experience strongly preferred. Notary Public certification (NJ) is a plus. Solid organizational, project management, and multitasking abilities. Strong communication, interpersonal, and negotiation skills. Ability to handle confidential information with discretion and professionalism. Proactive problem-solver with sound decision-making skills. Proficiency in MS Office Suite (Word, Excel, PowerPoint); knowledge of HRIS systems is a plus. Familiarity with Accounts Payable processes. Why Join? You'll play a key role in shaping a productive, efficient, and engaging workplace environment. This is more than just office management-it's about creating the foundation for teams to thrive.

Job Overview - Medical Office Manager (Social Services Program): Compensation: $22/hour Schedule: Monday to Saturday, 9:00 AM - 5:00 PM Join our client's community-focused social services program in New York, NY, as a Medical Office Manager. This full-time, in-office role is ideal for a highly organized administrative professional with experience in program operations, compliance tracking, and team coordination. You'll oversee day-to-day office management, streamline reporting, and support cross-functional staff to ensure efficient service delivery. This is a key opportunity to drive operational excellence while supporting vulnerable communities through effective administrative systems. Responsibilities as the Medical Office Manager: Administrative Oversight: Supervise support staff, manage schedules, and oversee onboarding/offboarding processes. Operations & Technology: Coordinate office maintenance, submit IT requests, and manage client devices. Program Reporting: Maintain database records, support annual reporting, and ensure accurate monthly submissions. Finance & Purchasing: Track expenses, reconcile petty cash and credit cards, and manage purchasing needs. Compliance & Legal Coordination: Support legal team with documentation and track staff trainings to meet agency requirements. Inventory & Stakeholder Relations: Manage supplies and MetroCards, and liaise with external partners and vendors. Qualifications for the Medical Office Manager: Education: High school diploma required (Associate's or Bachelor's degree preferred). Experience: Minimum of 5 years of administrative or operations experience in nonprofit, social services, finance, or legal settings. Technical Skills: Strong proficiency with databases and office software, with experience managing client systems and submitting reports. Industry Knowledge: Familiarity with government contracts, budgeting processes, and working with agencies is highly valued. Skills & Attributes: Strong communicator and team player with leadership skills, cultural sensitivity, and a proactive approach in high-pressure environments. Application Notice: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, TAG MedStaffing will keep your resume on file for future opportunities and may contact you for further discussion. ID #44133

Customer Experience Analyst - New York, NY YES Network for the Gotham Advanced Media and Entertainment (“G.A.M.E”) About G.A.M.E.: G.A.M.E. is a joint venture between YES and MSGN to capitalize on technical and operational synergies associated with YES' and MSGN's streaming services. G.A.M.E. will also offer turn-key digital content distribution services, including platform technology, operational support and comprehensive data analytics to third parties, utilizing the combined technical and operational expertise each company has garnered from the respective successful launch and operation of their streaming services. About the Role: We are seeking a detail-oriented and proactive Customer Experience Analyst to join our Live Operations team. Reporting to the Director, Streaming Live Operations, in this role, you will work directly with our support team to track, analyze, and identify real-time trends in customer issues. Your insights will help us continuously improve customer experience, product offerings, and internal processes. The ideal candidate will be comfortable working with data, have a keen eye for identifying patterns, and a passion for translating customer feedback into actionable recommendations. Key Responsibilities: Real-Time Trend Monitoring: Collaborate closely with the customer support team during live event time windows to monitor and analyze customer issues as they arise, identifying emerging trends and recurring pain points. Case Escalation: Lead for investigating escalated customer care cases; isolating reported issues and/or agent limitations, identifying interim solutions for customer feedback. Data Analysis: Gather and analyze data from customer interactions (via chat, email, phone, social media, etc.) to identify common issues, root causes, and potential areas of improvement. Reporting & Documentation: Create regular reports summarizing trends, key customer concerns, and actionable insights. Share findings with relevant teams, including product, marketing, and leadership. Customer Feedback Synthesis: Collect and analyze customer feedback from various sources (support tickets, surveys, product reviews, etc.) to provide a comprehensive understanding of customer needs. Dispute Management: assist in the research of disputed payments with our merchant gateway partners in order to minimize chargebacks and associated fees Collaboration & Communication: Work cross-functionally with product, engineering, and marketing teams to relay key insights and advocate for necessary product or service improvements based on customer feedback. Problem-Solving: Identify opportunities to resolve frequent customer issues and reduce support volume by suggesting process improvements, FAQs, or product feature enhancements. Customer Journey Mapping: Assist in mapping out the customer journey to identify key friction points and ensure a seamless experience across all touchpoints. Draft Priority Language: Write and implement response scripts for emerging defects, ensuring the agents are equipped to handle customer issues with accuracy and empathy. Maintain Knowledge Base Articles: Ensure customers have access to relevant documentation that will enhance user experience, improve self-service capabilities, and reduce incoming queries. Requirements: Bachelor's degree in Business, Communications, Data Analytics, or related field (or equivalent experience). 2+ years' proven experience in a customer-facing or data analysis role, preferably in customer support or customer experience. Strong analytical skills with the ability to spot patterns and draw actionable insights from data. Proficiency with data analysis tools and software (Excel, Tableau, Google Analytics, etc.). Excellent written and verbal communication skills with the ability to present data-driven insights in a clear and compelling manner. Ability to work independently and as part of a team, managing multiple priorities effectively. Familiarity with customer support platforms (Salesforce Service Cloud, Zendesk, etc.) is a plus. Preferred Skills: Experience in customer journey mapping and customer experience optimization. Familiarity with customer satisfaction metrics (CSAT, NPS, etc.) and how they relate to issue resolution trends. Knowledge of industry best practices for improving customer support operations. Additional Important Information & Offerings: Onsite in NYC office M-Th; WFH Fridays This role requires flexibility to be available during game windows outside of standard office hours Medical/Dental/Vision/Life insurance, FSA/HSA, parental leave, transit commuter benefits 401k w/ employer match Salary range: $80K-$95K Strong team-centric and collaborative company culture environment About G.A.M.E., YES and MSGN: Gotham Advanced Media and Entertainment (GAME) was created by two market-leading regional sports networks - YES and MSG Networks - to create turnkey streaming solutions for teams, rightsholders and networks to best deliver and monetize their content through a direct relationship with their fans. Leveraging the combined experience of these two pioneering sports media companies and sharing their award-winning technical and operational expertise, GAME is offering an innovative, full-stack video streaming platform for DTC/TVE audiences. From design and content delivery across all platforms to ongoing management, technological and marketing services, Gotham Advanced Media and Entertainment is redefining the sports media ecosystem. The YES Network owns the exclusive regional media rights of the 27-time World Champion New York Yankees and the Brooklyn Nets. YES, which has earned 151 Emmy Awards since its 2002 launch, also televises original biography, interview and magazine programs, college sports and Manchester City and AC Milan soccer. MSG Networks, a pioneer in sports media, owns and operates two award-winning regional sports and entertainment networks (MSG and MSG Sportsnet) and MSG+, a direct-to-consumer and authenticated streaming service, that serve the nation's number one media market, the New York DMA, as well as other portions of New York, New Jersey, Connecticut and Pennsylvania. The networks feature a wide range of compelling sports content, including exclusive live local games and other programming of the New York Knicks, New York Rangers, New York Islanders, New Jersey Devils and Buffalo Sabres, as well as significant coverage of the New York Giants and Buffalo Bills. This content, in addition to a diverse array of other sporting events and critically acclaimed original programming, has established MSG Networks as the gold standard in regional sports. MSG Networks is part of the Sphere Entertainment Co. (NYSE: SPHR). We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law

We're looking for Support Services Manager for our client with a leading hospital in Brooklyn, NY. . Support Services Manager Duration: 18 weeks contract with extension possibilities. Shift: 4:00 pm - 12:00 am/May be asked to work 12a-8a Pay - $45/hr Job Requirement: Exp leading team of 20 frontline employees & 2 Supervisors. Exp in union environment (strongly P). 5 yrs Hospitality/healthcare industry exp w/ 2 yrs of leadership exp (R). Familiarity w/ Joint Commission standards & Quality Assurance (strongly P). Solid supervisory, customer service, communication & problem solving skills (R). Education: Bachelor's Degree Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, , legal support, auto ,home insurance, pet insurance, and employee discounts with preferred vendors.

Cousins Maine Lobster is a premier food truck that specializes in authentic Maine dishes. Founded in 2012 by cousins Jim Tselikis and Sabin Lomac. The cousins appeared on Shark Tank, which propelled their growth nationwide, with backing from shark Barbara Corcoran. Role Description The Cousins Maine Lobster New Jersey Franchise is seeking a full-time on-site Office Coordinator located in Somerset County, NJ. The Office Coordinator will be responsible for providing administrative support, managing marketing promotions, overseeing accounts payable, and delivering exceptional customer service. ESSENTIAL FUNCTIONS OF THE JOB: Professional communication skills Ability to work calmly and effectively under pressure Ability to work in a team environment Ability to stay organized Delivers strong attention to detail Basic computer skills i.e. Microsoft suite and Gmail (Google) suite Preferred background in Google Sheets or Excel (Not Required) Basic food safety knowledge SPECIFIC RESPONSIBILITIES: FINANCE Maintain the Invoice system Oversee the supply budget for each market Maintain office supply inventory within agency supply budget. Monitor postage supply and serve as postal clerk. Distribute and collect mail regularly. Distribute statements and mail as appropriate. Maintain files for all vendors. Communicate with vendors for billing relations. Print reports as appropriate. ADMINISTRATION Ensure weekly, monthly & year end paperwork is accurate and completed on time Weekly filing of all invoices Staff Calendar Management Responsible for creating templates for checklist, guides, labels and any tools needed to improve the functionality of all staff members in office or on the truck Serves as the administrative assistant to the General Manager, Events Operation Manager and Ownership Assist with payroll/employee hours as needed Create, file, and log all trackers Tracks & Manages payment for permitting vendors and property groups Coordinates and assists managerial shift meetings Responsible for Staff Birthdays and Coordinating Staff Meetings CUSTOMER SERVICE Handling of customer issues and questions Answers all incoming customer calls and texts Mobile App control and awareness Assist with all customer refunds and concerns Assist with adding loyalty points Maintain constant communication with all management through daily use of the Square Message and / or Weekly/Monthly Manager Meetings Qualifications Proven office experience with strong clerical and administrative skills Proficient in Google Suite Excellent communication and organizational skills Familiarity with event planning and schedule management Knowledge of bookkeeping, and budgeting is a plus Phone Etiquette and Customer Service skills High school diploma or equivalent required

We are working with a top tier financial services seeking a highly motivated Branch Market Administrator to join their dynamic team in New York City. This role is ideal for a financial professional with strong leadership capabilities, administrative expertise, and regulatory knowledge. The Branch Market Administrator will be responsible for overseeing day-to-day operations, ensuring compliance with industry regulations, and supporting financial advisors in achieving business goals. Key Responsibilities: Provide leadership and administrative support to financial advisors and branch personnel. Oversee operational processes to ensure compliance with firm policies and regulatory requirements. Act as a liaison between financial advisors and various internal departments, facilitating smooth workflow and operational efficiency. Supervise administrative staff and manage branch operations, including risk management, client service, and financial reporting. Assist in implementing strategic initiatives to improve client experience and business development. Monitor regulatory changes and ensure branch adherence to FINRA, SEC, and firm compliance standards. Handle escalated client service issues with professionalism and efficiency. Provide training and mentorship to administrative and junior staff. Qualifications: Licenses: Series 7, 66, 9, and 10 (or equivalent supervisory licenses). Experience: 5 years of experience with a leading financial institution. Management Experience: Prior experience in an Administrative Manager role or other leadership position within the financial services industry. Strong knowledge of financial products, branch operations, and compliance requirements. Excellent communication, organizational, and problem-solving skills. Ability to manage multiple priorities in a fast-paced environment. Why Join Us? Competitive salary and comprehensive benefits package. Opportunity to work with a top-tier financial institution in a thriving market. Professional development and career growth opportunities. Collaborative and client-focused work environment. If you meet the qualifications and are looking to advance your career in financial services, we encourage you to apply!

Spherion is recruiting an office administrator to manage a new department withing an established, family owned electrical company! Light Bookkeeping - Accounts Receivable Applying for permits and following up on them Coordinate and organize appointments/meetings/inspections Schedule jobs Prepare and maintain spreadsheets, data entry Monitor & respond to emails Maintain office filing and storage systems Answer phones and take messages Receive, sort and distribute incoming mail Type documents, reports and correspondence Monitor and maintain office supplies Light Errands such as bank, post office, running materials, ect You must have advanced working knowledge of Quickbooks Online, Jobber, Google Calendar, and Excel. The ideal candidate will be responsible, dependable, honest, quick learner, detail oriented and customer friendly!

The ideal candidate will be in charge of the organization and efficiency of daily office operations. From scheduling client meetings, to communicating between departments, you will be responsible for completing multi-level tasks in a professional and timely manner. Responsibilities Manage the reception area and staff to ensure effective communication both internally and externally Provide office guests with a hospitable experience Supervise the maintenance of office areas, equipment, and facilities Interact with IT, phone and building personnel as needed Book Keeping and Accounting Qualifications Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.) Excellent written and verbal communication skills Ability to multi-task, organize, and prioritize work Associate or Bachelor Degree

We are looking for a local candidate who can work all 5 days a week in office. Office Assistant / Administrator Responsibilities: Manage and maintain general day to day office operations Office maintenance duties including Mailing, Supplies, Equipment, Bills, Errands. Keep office supplies and other office items stocked Hotel, Flight & Transportation booking for employees Organize business meetings and catering needs Sign for, open, sort, scan and distribute incoming correspondence, including letters, faxes, FedEx/UPS packages Coordinate in-house or off-site activities, parties, celebrations and conferences Upkeep and maintain the office conditions and arrange necessary repairs in coordination with vendors Wear multiple admin hats to handle adhoc tasks but not limited to the above Requirement: Associate Degree in Business or Management or other similar discipline preferred 5+ years working as an Office Administrator. Highly organized with attention to detail and possess good analytical/problem-solving skills. Ability to communicate effectively, on the phone and in-person, exhibiting courtesy and tact when working with both internal and external customers. Self-motivated and resourceful, with the proven ability to seamlessly move from one task to another effectively in an environment with time constraints. Ability to work independently and collaborate in a team setting. Demonstrates proficiency in the use of Microsoft Office Software and the Internet. Excellent communications, common sense, and confidentiality utilized daily along with a great sense of humor Meeting AND greeting the guests. Coordinating the in-person meetings