Office manager jobs in Huntington, WV

**Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. **About the Team:** Retail Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers' goals with our broad set of products. We pride ourselves on fostering a supportive and innovative environment where every team member is encouraged to contribute their unique skills and expertise. Together, we strive to exceed customer expectations and drive significant business growth. **About the Role:** The Retail Enterprise Customer Account Manager will be focused on selling into Enterprise Retail named accounts in an assigned geographic territory. This position requires an individual who can successfully build and grow existing customer relationships selling our full suite of products. A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. **Key Responsibilities:** - Strengthen and expand customer relationships through regular and frequent face-to-face interactions designed to drive sales growth. - Attend industry events, trade shows, and conferences relevant to your customer base. - Proactively develop, utilize, and maintain a deep understanding of the customer's industry. - Advise, consult, and support customers on best and next practices in the utilization and expansion of services. - Develop and maintain a "greenspace" heatmap and run strategic sales campaigns to drive pipeline and bookings in assigned accounts. - Collaborate with internal stakeholders to develop and maintain Annual Account Plans and Relationship Maps for each assigned account. - Build strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. - Leverage your sales management team, UKG executive sponsors, and in-person meetings to strengthen these relationships. - Conduct at least two in-person business reviews with the customer annually, covering adoption, support, and roadmap discussions. - Share new product offers and innovations during business reviews to drive sales. - Monitor account health, identify risks, and collaborate on Save Plans with appropriate teams. - Maintain accuracy of account contacts and sentiment in SFDC, including a rolling four-quarter pipeline. **Basic Qualifications:** - At least 5 years of experience driving full cycle sales management process - Proven experience with a mix of transactional and strategic deals, ranging from 9-12 month sales cycles. - Demonstrated ability to consistently exceed a $1 million+ quota year over year, maintaining a pipeline three times the quota. - Experience selling SaaS solutions, preferably in HCM, WFM, Payroll and HCM Add-on modules. **Preferred Qualifications:** - Proven track record of building and growing customer relationships in an Enterprise territory. - Experience building strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. - Strong consultative selling skills with the ability to understand customer/prospect business requirements. - Excellent communication and presentation skills. - Ability to work collaboratively with internal stakeholders and leverage executive relationships. - Experience with Sandler, Challenger, Powerbase Selling methodology or similar Sales methodology - Superior negotiation, written and verbal communication skills **Travel:** - Up to 50% travel **Company Overview:** UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. **Equal Opportunity Employer:** UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Disability Accommodation in the Application and Interview Process:** For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . **Pay Transparency:** The base salary range for this position is $125,000.00 to $170,000.00 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

Lexicon offers a unique combination of capabilities. Our services include construction management, fabrication, erection, mechanical installation, and plant maintenance for heavy industrial, commercial, and roadway projects, as well as a full spectrum of golf course construction and management services. Position Summary The Hiring Office Manager is responsible for processing all employees and ensuring the hiring process is followed according to company hiring procedures. Essential Duties and Responsibilities * Accept applications for open positions as they become available. * Abide by the hiring procedures as outlined in the Human Resources Manual. * Maintain applicant log to ensure proper hiring procedures. * Maintain manpower tracking log for job sites and remit daily. * Provide new employees with the necessary new hire/benefit paperwork and ensure the accurate completion of all forms. * Set up drug test for applicants. * Perform initial safety orientation/training for all new hired employees. * Prepare and maintain on site employment records related to hiring, termination, leaves of absence, and transfers. * Conducts exit interviews to determine reasons behind separations. * Assists employees and supervisors with basic interpretation of HR policies and procedures. * Adheres to all company safety and OSHA regulations. Qualifications Minimum of two years' experience in a Human Resources environment. Must be proficient in Microsoft Office and Excel. Must have excellent organizational skills and ability to multi-task. Familiar with state and federal laws regarding employment practices. Bilingual English/Spanish is preferred. Physical Demands Some overtime, weekend and/or holiday work is required. Must be able to lift up to 20 pounds occasionally, requires long periods of sitting and working on a computer. All of the physical demands listed are essential functions. The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be considered an exhaustive list of all functions, responsibilities, skills and abilities. I have reviewed, understand and can perform the essential functions of this position with or without reasonable accommodations. All of the physical demands listed are essential functions. Benefits * Medical Insurance * HSA with Employer contributions * Dental Insurance * Vision Insurance * Group and Voluntary Life Insurance * Short Term/Long Term Disability * Critical Illness Plan * Employee Assistance Program * Paid Vacation * 401(k) with Employer Match You must be legally authorized to work in the United States for our company without the need for current or future visa sponsorship. Note: The company does not provide employment visa sponsorship. Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at Email: ********************* Drug Free Workplace Equal Opportunity Employer, including disabled and veterans. If you want to view the Know Your Rights: Workplace Discrimination is Illegal poster, please choose your language: English - Spanish - Arabic - Chinese English - Spanish - Chinese To see other positions, click here.

Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes. Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to grow by building new stores and acquiring other franchise operators. Flynn Panera is a franchisee of Panera Bread. Flynn Panera is built on a decentralized business model, which means that each geographic area is led by a Market Leader. Reporting to the ML are Area Directors, who are multiple unit operators, responsible for the overall functions of the cafés in their areas. Reporting to the Area Directors are the General Managers, who are the chief Cafe managers responsible for the overall running of their café. Aiding the management of the Cafe are Assistant Managers, who are responsible for running of their departments and who help with every-day management responsibilities. Rounding out the cafe leadership are Team Managers. We strive to hire only the best, starting with our leadership. Our leaders within Flynn Panera have over 190+ years of experience in the restaurant industry, and 60+ years with Flynn Group. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. Position Description Our Panera Bread cafes are upscale, friendly cafes which feature baked breads and pastries. We serve made-to-order soups, salads and sandwiches as well as specialty espresso beverages. No Fryers and No Late Nights. We're known for our artisan breads, quality soups, salads and sandwiches which results in a grease and alcohol-free environment for our associates. As a manager, this means no late nights, but we do hope you're a morning person. Managers at our growing cafes supervise up to 75 staff members to ensure a top-quality service experience for our guests. + As a Team Manager at Panera Bread, you would be responsible for providing outstanding leadership to your team. + You should be passionate about the industry, inspiring others, coaching, counseling, creating a profitable environment, and delivering an exceptional customer experience. + Our managers must maintain high standards of restaurant cleanliness, sanitation, food quality and safety, and facility management. At Panera Bread, warmth is our business. It's what we do best. We look for like-minded individuals who are ready to surround themselves with fresh food and great people. + We are looking for experienced restaurant professionals with a steady, stable employment track record, attention to detail, and outstanding social skills. This is an outstanding opportunity to join a rapidly growing concept. Essential Duties and Responsibilities Restaurant management combines strategic planning, shift organization and day-to-day management activities. At Panera Bread, restaurant management is fast paced, highly demanding and very rewarding. Typical work activities for a Team Manager: + Serve as a role-model and lead the team. + Ensure that team members are providing great customer service. + Taking ownership for the business performance of the restaurant. + Maintain a safe, secure and healthy environment by following all safety and sanitation standards and procedures. + Run quality opening, mid and closing shifts ensuring a consistent positive customer experience. + Coordinating the entire operation of the restaurant during scheduled shifts. + Greeting customers and doing table visits to ensure customer satisfaction. + Recruiting, training and motivating staff. + Assist the specialist within the bakery‐cafe, ensuring team members are properly trained and fully competent in all aspects of food service and customer support. + Ensures objectives are achieved while operating within all company guidelines, cultural values and following ethical business practices. + Exhibits a professional image. Promotes and embodies our Values and Beliefs as outlined on the Premier Card. Education and Experience + At least 1-2 years Hospitality experience. + Food Management Certifications also a plus + Must have the "Run it Like you Own It Mentality" + Excellent organization, customer service and time management skills + Proven track record for leadership. + Passion, energy and a positive attitude + Work well under pressure and be able to work with a diverse group of people + Have a valid driver's license and reliable transportation. + Reference checks Perks for our employees: + Competitive wages + Flexible work schedules + Meal Discounts + Health Benefits + 401(k) with company match + Paid Vacation + Development opportunities Physical Standards: + Must be able to stand and exert well-paced mobility for up to ten (10) hours in length. + Must have the ability to safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight. + Must be able to read and write to facilitate communication. + Must possess finger and hand dexterity for using small tools and equipment. The associate is responsible for performing the essential responsibilities of this position with or without reasonable accommodation. The associate should notify Flynn Panera of any reasonable accommodation requests and may need to provide supporting medical documentation. This may not list all duties for this position and the associate in this position may be required to perform other duties to meet business needs. Flynn Panera, reserves the right to revise this at any time. This job description is not a contract for employment, and either the associate or Flynn Panera may terminate employment at any time. Why Work for Flynn Panera? Flynn Panera is a growing franchise within Flynn Group that offers stability, opportunity for advancement as well as a great environment, training and benefits. We are committed to helping each employee work and live to their fullest potential within a culture you won't want to quit! Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!

Job DescriptionUnited Talent is immediately hiring an Office Manager for a growing company in St. Albans, WV! Oversee and coordinate daily office activities Handle scheduling, correspondence, and phone support Respond to emails and assist with customer service Organize and schedule meetings, conferences, and events Manage office supply inventory and place orders as needed Pay & Shift: Pay Rate: $17.00/hour Requirements: Proven experience in office management or administrative support Strong organizational and multitasking skills Excellent verbal and written communication abilities Proficiency in office software (e.g., Microsoft Office Suite) High level of professionalism and attention to detail Perks & Benefits: Weekly pay via direct deposit or paycard Medical benefits (after 60 days on assignment) Referral bonuses: For every new associate you refer that works 40 hours, you will receive $40, and once they work 100 hours, you will receive an additional $100. No cap on referral bonuses! How to Apply: To schedule an immediate interview, call 304-556-1190, text 304-202-4693 or apply directly at Current Jobs - United Talent Staffing Services (utalent.com).

Job Details Route 60 - Huntington, WV Full Time Graduate Degree $87700.00 - $101700.00 Salary/year Up to 25% Day ManagementDescription Job Title: Community Based Support Manager FLSA Status: Exempt Reports to: Outpatient Director Department: Clinical Preparation Date: 12/23/2024 PRESTERA'S MISSION: Prestera Health Services' mission is “Devoted to serving you by inspiring hope and growth to achieve wellness throughout our communities.” This statement is representative of our people served, our community, and our staff. DIVERSITY, EQUITY, AND INCLUSION STATEMENT: Inclusion is a core value at Prestera Health Services. We believe that our business can be a leader for social change and to drive Equality for all. We strive to create workplaces that reflect the communities we serve where everyone feels empowered to meet their full potential. Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day. JOB SUMMARY The Community-Based Services Manager will provide day-to-day leadership and operational management of community-based services including Assertive Community Treatment (ACT), Comprehensive Community Support Services, outreach, care coordination, supported employment, and janitorial services. Provides oversite of day-to-day activities, program budgets, staff supervision, and s outreach and marketing for their service lines. DUTIES AND RESPONSIBILITIES Promotes the principles of Service Excellence in all actions and activities. Collaborates with department staff and leadership, and other agency staff and leadership in the care delivered to consumers to ensure seamless, effective service delivery. Provides clinical and administrative supervision as needed to ensure clinical program fidelity. Works with outreach and care coordination supervisors to ensure our availability and presence where/when it is needed and social drivers of health are addressed for our person's served. Works with vendors to meet supportive employment program standards. Works with custodian supervisor/coordinator to ensure they are meeting programmatic standards. Ensures all necessary reporting is submitted accurately and timely. Maintains a current working knowledge of center policies and procedures, licensure regulations, CARF Standards, Medicaid, and other regulatory bodies governing Prestera's service delivery. Writes quality reports and correspondence. Adheres to confidentiality, HIPAA, and risk management policies and procedures including but not limited to completing Incident Reports. Responds to all forms of communication (IM, telephone, email) within a timely fashion. Attends all departmental and center meetings/trainings as assigned. Participates in other functional work by participating in related projects, as applicable and directed by Center leadership. SUPERVISORY RESPONSIBILITIES Provides supervision/leadership for Assertive Community Treatment, Comprehensive Community Support Services, Care Coordination, Outreach, Supported Employment, and Janitorial Programs. Qualifications QUALIFICATIONS AND REQUIREMENTS EXPERIENCE, KNOWLEDGE, AND SKILL REQUIREMENTS: Must be proficient in Microsoft Word and Excel. Possess strong written and verbal communication skills in conjunction with strong time management and organizational skills with the ability to complete multiple tasks and high volume of work with deadlines. Must be able to lift 20 lbs. Valid Driver's license required. Must complete CPR and CPI courses per agency policy. EDUCATION AND TRAINING REQUIREMENTS: Master's degree in human services field with clinical licensure required. DISCLAIMER This job position performs other assignments and other duties and may change as deemed necessary by Prestera Health Services. I have read this job description and fully understand the requirement set forth therein. I hereby accept the position and agree to perform the identified essential functions in accordance with established policies and procedures. It is the policy of Prestera Health Services to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the company where appropriate.

Job Address: 700 Chappell Road Charleston, WV 25304 CommuniCare Health Services is currently recruiting for a Mobile Business Office Manager to cover multiple facilities in West Virginia. The Mobile Business Office Manager will be based in the CommuniCare facility closest to his/her location, and will travel as needed, including overnight travel, to support Business Office functions at individual facilities in the event of a Business Office Manager vacancy or an unusually heavy workload. We are looking for a healthcare business professional with extensive Business Office Management or Mobile Business Office Management experience. PURPOSE/BELIEF STATEMENT: The position of Business Office Manager (BOM) is responsible for business office policies and procedures and direct supervision of the Assistant BOM. The BOM must be able to effectively communicate with the Executive Director, Regional Team, and Business Office Staff as well as interact effectively with external clients such as families, attorneys, and outside agencies. JOB DUTIES & RESPONSIBILITIES Complete weekly BOM Admission Checklist and present weekly at morning stand up to reduce exceptions Verify and tie out the midnight census testing for validity and accuracy on a daily basis Reference Policy Midnight Census Complete admission procedures in absence of Admissions Coordinator Conduct weekly Medicaid pending/collection blitz meeting with facility staff Reference Policies Collection Blitz and Medicaid Pending Log and Meetings Complete root cause analysis on accounts that contribute to bad debt then advise Executive Director regarding types of issues identified and proposed solutions Complete insurance forms per request Attend Utilization Review (UR) and/or PPS meeting as necessary Supervise, organize, evaluate, and monitor all business office support staff Meet with resident/responsible parties upon admission and discharge to discuss financial obligations Complete and coordinate tasks necessary for timely and accurate billing and collection. Attend and participate in scheduled training, education classes, and orientation programs to maintain and enhance quality of care. Maintain and work within established departmental, center, and home office policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards. QUALIFICATIONS KNOWLEDGE/SKILLS & ABILITIES Must have 3 - 5 years' experience in the business office of a Long Term Care facility College degree in Business Administration, Accounting/Finance, or related field Prior supervisory experience and management training. Must possess a thorough understanding of Medicare. Medicaid, Private Insurance, Managed Care costing and analysis, personnel management, accounts receivable/collections, resident funds, accounts payable, general ledger, and management of information systems. Must have the ability to make independent decisions when circumstances warrant such action. Must be able to deal tactfully with team members, other staff, residents, family members, visitors, government agencies, and the general public. Must be willing to seek out new methods and principles. Must be able to use a computer literate and have a working knowledge of Microsoft Office but not limited to Excel and Word. Must be able to travel throughout the region covered by the position. Benefits As a CommuniCare employee you will enjoy competitive wages and PTO plans. We offer full time employees a menu of benefit options from life and disability plans to medical, dental, and vision coverage from quality benefit carriers. We also offer 401(k) with employer match and Flexible Spending Accounts. About Us A family-owned company, we have grown to become one of the nation's largest providers of post-acute care, which includes skilled nursing rehabilitation centers, long-term care centers, assisted living communities, independent rehabilitation centers, and long-term acute care hospitals (LTACH). Since 1984, we have provided superior, comprehensive management services for the development and management of adult living communities. We have a single job description at CommuniCare, "to reach out with our hearts and touch the hearts of

Job DescriptionBenefits: Bonus based on performance Company parties Competitive salary Paid time off Job Summary: The Office Manager is responsible for performing a variety of support functions including administrative activities, supply ordering, scheduling appointments, and travel, answering incoming calls, mail distribution, overseeing the postage, billing and shipping accounts. Ability to work under pressure at times to handle a wide variety of activities and confidential matters with discretion is necessary. Qualifications and Education Requirements High School Diploma or GED Access to reliable transportation Experience utilizing administrative skills Preferred Skills Interpersonal skills getting along with others in the office as well as being welcoming to those encountered on the phone or in person helps a clerical staff shine Professionalism as a representative of the company who interacts with the public, clerical staff should look and act in ways that reflect well on the employer Independence busy offices depend on clerical staff to do their job well with limited supervision Language skills in addition to speaking clearly and correctly on the phone, clerical staff should have a solid grasp of grammar and be able to spot spelling mistakes Typing skills both speed and accuracy are important for turning out documents Computer competency thorough familiarity with Microsoft Office products is helpful, as is a willingness to master industry-specific software Discretion while filing or entering data, clerical staff may encounter personal or confidential information and need to respect the privacy of others Certifications All certifications will be required to be completed prior to start date with revalidation per companys policy HIPAA Adult CPR - First Aid Blood Borne Pathogens CPI validation required within 30 days of employment with revalidation per companys policy. Role and Responsibilities Keeping records of files in timely and organized manner answering and directing phone calls accordingly Attending to correspondence Maintaining Filing systems and typing up forms and other copy. Welcoming visitors to the office Keeping an inventory of office supplies Client intake as needed Other duties as assigned

We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs + Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement **What We're Looking For:** + Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams + Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in + High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer empathy with business impact + Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

Job Description Frost Brown Todd LLP, a national law firm with over 1,000 legal and business professionals across eighteen offices, is seeking an E-Billing Manager to oversee and enhance the firm's e-billing function. The E-Billing Manager is responsible for leading the firm's e-billing operations, with a focus on managing the legal e-billing platform, enforcing billing guidelines, and ensuring accurate, timely invoice processing. This position plays a critical role in supporting billing rate management, system administration, and ongoing process improvements, working in close partnership with the Revenue Director and Billing Manager. The role offers an opportunity to drive operational excellence within a collaborative and fast-paced environment. Key Responsibilities: Manage the day-to-day operations of the e-billing function, including direct oversight of e-billing specialists, coordination of invoice processing, matter management, and compliance monitoring. Oversee the legal e-billing platform, including user permissions, workflow configurations, system updates, and issue resolution. Troubleshoot platform or process issues; collaborate with IT and software vendors and escalate and resolve technical concerns or implement integrations. Ensure timely and accurate invoice submissions; maintain comprehensive billing records in accordance with firm policies and regulatory requirements. Review high-value or complex invoices for compliance with internal billing guidelines and outside counsel terms; escalate exceptions as needed. Collaborate closely with attorneys, legal practice assistants, and the finance team to resolve invoice discrepancies, ensure accurate matter coding, and facilitate prompt payment. Identify and implement opportunities to streamline billing operations, improve compliance, and enhance data quality. Collaborate with the Revenue Director and Billing Manager to support the maintenance and management of attorney and client billing rates. Review and approve write-downs that exceed firm-established thresholds; ensure proper documentation and internal communication. Ensure all billing records are maintained and archived in compliance with the firm's record retention policies. Provide monthly reporting to the Revenue Director regarding WIP and AR issues; produce ad hoc reports at the client, matter, or attorney level upon request by firm leadership. Maintain internal billing documentation, including current billing guidelines, operational procedures, and training materials. Deliver training on e-billing systems, billing procedures, and compliance policies to attorneys, assistants, and finance staff as needed. Support the billing department during month-end close processes and key financial reporting cycles. Partner with the financial systems team to escalate and resolve software-related issues; contribute to system upgrades and enhancements. Serve as a liaison between attorneys and the billing team to foster strong working relationships among partners, legal practice assistants, the Finance Department, and e-billing personnel. Foster a positive and inclusive work culture by motivating employees, promoting teamwork, and maintaining high levels of engagement and job satisfaction. Provide continuous coaching and mentorship to direct reports, offering constructive feedback to support professional growth and skill development. Ensure adherence to firm policies and legal regulations while managing employee conduct and performance. Job Requirements: Bachelor's degree in accounting, finance, business administration, or a related field required. 5+ years of experience in a supervisory or management role. 5+ years of work experience in a legal billing environment; large law firm experience preferred. Proficiency in legal billing or e-billing systems (e.g., BillBlast, Legal Tracker, CounselLink, Aderant). Strong understanding of law firm billing practices, timekeeping protocols, and legal billing compliance. Exceptional attention to detail, strong organizational skills, and the ability to manage multiple projects and priorities under tight deadlines. Strong analytical and problem-solving capabilities, with a proven track record of identifying process improvements and implementing efficient solutions. Demonstrated ability to perform strategic planning and set priorities for revenue-related functions within a fast-paced environment. Excellent verbal and written communication skills, with the ability to collaborate effectively across departments and with external stakeholders. Strong leadership skills with the ability to motivate, guide, and develop direct reports. High level of discretion and integrity when handling sensitive financial and confidential information. Ability to work independently, exercise sound judgment, and adapt to changing demands and time constraints. Demonstrated diplomacy, professionalism, and a strong internal and external client service orientation. Excellent interpersonal skills with the ability to build and maintain effective working relationships with attorneys, staff, and business partners across various channels (in person, phone, and email). Frost Brown Todd offers a competitive salary and a comprehensive benefits package including medical, dental, vision, life, disability, and 401k/profit sharing retirement package. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Frost Brown Todd is fully committed to equality of opportunity in all aspects of employment. It is the policy of Frost Brown Todd to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.

Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Present guest folios and process payments. Adhere to payment, cash handling and credit policies/procedures. Other duties as assigned. Holiday and Weekend availability is a MUST! Responsibilities Responsible for supervising all aspects of the Front Desk functions, in accordance with hotel standards. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum one year experience in a similar position. Prior supervisory experience a plus. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. MUST HAVE A CLEAN DRIVING RECORD AND DRIVERS LICENSE

Job Description The Front Desk Supervisor oversees daily front office operations to ensure exceptional guest service, smooth check-in/check-out procedures, and adherence to hotel standards. This role supports, trains, and motivates the front desk team to deliver a warm and professional guest experience while maintaining operational efficiency and accuracy. Key Responsibilities Supervise and coordinate the activities of front desk agents, bell staff, and other front office personnel. Ensure that all guest interactions are handled professionally, courteously, and promptly. Assist in resolving guest complaints and service issues efficiently and to guest satisfaction. Train new front desk team members on hotel policies, procedures, and brand standards. Monitor daily arrivals, departures, and VIP guests to ensure smooth operations. Manage room assignments, rate discrepancies, and special requests. Ensure accurate posting of charges and maintenance of guest accounts in the PMS. Handle cash, credit card transactions, and daily shift reports accurately. Coordinate with Housekeeping, Maintenance, and other departments to ensure guest satisfaction. Conduct shift briefings and communicate effectively with all shifts and departments. Maintain a clean, organized, and professional front desk and lobby area. Enforce hotel policies regarding safety, security, and confidentiality of guest information. Support Assistant General Manager with scheduling, performance reviews, and inventory of office supplies. Qualifications & Skills Education: High school diploma or equivalent required; hospitality degree preferred. Experience: 2 years of hotel front desk experience; supervisory experience a plus. Skills: Strong leadership and interpersonal communication skills. Excellent problem-solving and conflict-resolution abilities. Proficient in hotel PMS (e.g., Opera, OnQ, or similar systems). Attention to detail, organization, and multitasking abilities. Flexible to work varied shifts, including weekends and holidays. Physical Requirements Ability to stand for long periods. May require occasional lifting of items up to 25 lbs. Work Environment Fast-paced hospitality environment requiring professionalism, teamwork, and a guest-first mindset.

As Office Admin, you are a key team member supporting the work of management and other staff. You are responsible for clerical, receptionist, bookkeeping, and project-based work to contribute to the day-to-day operations of Ground Guys. Exemplifying our code of values, you show respect and courtesy to all customers and employees. You are self-motivated, thrive in fast moving environments, and are able to manage time to effectively meet deadlines. You have proven communication skills with supervisors, employees, and customers and are able to effectively manage a variety of situations on a day-to-day basis.Specific Requirements: Direct and coordinate the administrative services in the office Perform administrative functions including billing, payables, sales tracking, project tracking and collection activity Work closely with the sales & production teams to ensure good flow of communication and data Job Requirements: Minimum two years admin experience Previous experience in a management role Strong written and verbal communication skills Detail-oriented with strong data entry skills Professional appearance and personality Team player who can work independently Compensation: $28,000.00 - $35,000.00 per year When you put on The Grounds Guys uniform, you become part of a team-local experts who strive to treat everyone with respect, do the job the right way, and simply enjoy life in the process. Working for our franchises means they'll take care of you the way they take care of their own family and friends. And cultivating a culture of CARE, among the team and within the communities, is as important as trimming hedges and planting flower beds-it's part of everything The Grounds Guys do. *All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with The Grounds Guys franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

* Responsible for; promptly and professionally greeting and assisting customers, scheduling appointments and accurately completing patient registration information, proper telephone etiquette and processing information for billing. * DUTIES AND ESSENTIAL FUNCTIONS * Overall performance rating of below indicated essential job duties: * Answer phones, schedule appointments, complete patient referrals and documentation in a timely manner. * Complete all registration activities, check-in to check-out, obtain and maintain current demographics and insurance information. * Daily cash management (collects payments, explain financial requirements, etc.), includes daily balancing, verification, and deposit. * Insurance verification prior to patient visit, when applicable. * Manage office correspondence, medical record documentation, and process medical records requests. * EDUCATION/LICENSE/CERTIFICATION/OTHER REQUIREMENTS * Minimum requirement: * High School diploma or GED * Must be able to type 35 correct words per minute * Preferred qualifications: * One year experience in medical office setting * WORKING ENVIRONMENT * Works indoors in an office/clinic setting * The noise level is usually moderate * PHYSICAL DEMANDS * Constantly required to maintain a stationary position behind a computer. * Frequently required to move about inside the department. * Constantly required to communicate telephonically and face to face with colleagues and customers. * Constantly required to operate a computer and telephone. * Constantly required to lift and/or move up to 10 pounds. * Frequently required to lift and/or move up to 25 pounds. * Occasionally required to lift and/or move up to 50 pounds * Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception

**Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. **About the Team:** Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers' goals with our broad set of products. We pride ourselves on fostering a supportive and innovative environment where every team member is encouraged to contribute their unique skills and expertise. Together, we strive to exceed customer expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise Services and Distribution named accounts in an assigned geographic territory. This position requires an individual who can successfully build and grow existing customer relationships selling our full suite of products. A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. **Key Responsibilities:** + Strengthen and expand customer relationships through regular and frequent face-to-face interactions designed to drive sales growth. + Attend industry events, trade shows, and conferences relevant to your customer base. + Proactively develop, utilize, and maintain a deep understanding of the customer's industry. + Advise, consult, and support customers on best and next practices in the utilization and expansion of services. + Develop and maintain a "greenspace" heatmap and run strategic sales campaigns to drive pipeline and bookings in assigned accounts. + Collaborate with internal stakeholders to develop and maintain Annual Account Plans and Relationship Maps for each assigned account. + Build strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. + Leverage your sales management team, UKG executive sponsors, and in-person meetings to strengthen these relationships. + Conduct at least two in-person business reviews with the customer annually, covering adoption, support, and roadmap discussions. + Share new product offers and innovations during business reviews to drive sales. + Monitor account health, identify risks, and collaborate on Save Plans with appropriate teams. + Maintain accuracy of account contacts and sentiment in SFDC, including a rolling four-quarter pipeline. **Basic Qualifications:** + At least 8 years of experience driving full cycle sales management process + Proven experience with a mix of transactional and strategic deals, ranging from 9-12 month sales cycles. + Demonstrated ability to consistently exceed a $1 million+ quota year over year, maintaining a pipeline three times the quota. + Experience selling SaaS solutions, preferably in HCM, WFM, Payroll, or ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. + Strong consultative selling skills with the ability to understand customer/prospect business requirements. + Excellent communication and presentation skills. + Ability to work collaboratively with internal stakeholders and leverage executive relationships. + Experience with Sandler, Challenger, Powerbase Selling methodology or similar Sales methodology + Superior negotiation, written and verbal communication skills + Up to 50% travel **Equal Opportunity Employer: ** UKG is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. View The EEO Know Your Rights poster (************************************************************************************************** and its **supplement** . UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Disability Accommodation in the Application and Interview Process:** For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . **Pay Transparency:** The base salary range for this position is $170,000 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at *************************** It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business & develop a book of business, lead a team, and scale your income based on performance. No cold calls. No chasing. You'll work warm, qualified clients who've already requested help. What you'll do Master our systems and product suite to deliver first-class client experiences. Follow up with warm leads and prior client inquiries (we provide high-quality leads). Meet clients virtually (Zoom / phone) and guide them through the protections that build generational wealth. Manage your client communication and relationship lifecycle. Build a personal brand and scale your book - recruit and lead a team when ready. Hit performance goals to unlock promotions, leadership roles, and revenue-share opportunities. Maintain licensing, contracting, and compliance for your market. Attend weekly virtual training and leadership development. Who you are You want to build and own something - not just collect a paycheck. Entrepreneurial mindset: you plan, execute, iterate, and refuse to be average. Strong communicator - phone and video-first comfort. Organized, self-motivated, and tech-savvy. Preferably 2+ years in sales, service, or business ownership - but grit and results matter more. Requirements Reliable phone, data, and Wi-Fi. Must pass background check and carrier contracting. Active Life & Health license, or willingness to get licensed (we'll help you in 7-10 days). Compensation & growth Uncapped commission structure + performance bonuses and incentives. Clear path to leadership / territory ownership / revenue-share for top performers. Many of our highest-performing partners create a significant, scalable income by building teams and recurring revenue streams. 100% Commission Perks Remote, flexible schedule (evenings/weekends as client needs require). Comprehensive training and a proven playbook to build your business. Annual all-expense-paid trips for top producers. Discounted health and life coverage options. Leadership development and agent-to-owner transition support.

Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes. Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to grow by building new stores and acquiring other franchise operators. Flynn Panera is a franchisee of Panera Bread. Flynn Panera is built on a decentralized business model, which means that each geographic area is led by a Market Leader. Reporting to the ML are Area Directors, who are multiple unit operators, responsible for the overall functions of the cafés in their areas. Reporting to the Area Directors are the General Managers, who are the chief Cafe managers responsible for the overall running of their café. Aiding the management of the Cafe are Assistant Managers, who are responsible for running of their departments and who help with every-day management responsibilities. Rounding out the cafe leadership are Team Managers. We strive to hire only the best, starting with our leadership. Our leaders within Flynn Panera have over 190+ years of experience in the restaurant industry, and 60+ years with Flynn Group. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. Position Description Our Panera Bread cafes are upscale, friendly cafes which feature baked breads and pastries. We serve made-to-order soups, salads and sandwiches as well as specialty espresso beverages. No Fryers and No Late Nights. We're known for our artisan breads, quality soups, salads and sandwiches which results in a grease and alcohol-free environment for our associates. As a manager, this means no late nights, but we do hope you're a morning person. Managers at our growing cafes supervise up to 75 staff members to ensure a top-quality service experience for our guests. + As a Team Manager at Panera Bread, you would be responsible for providing outstanding leadership to your team. + You should be passionate about the industry, inspiring others, coaching, counseling, creating a profitable environment, and delivering an exceptional customer experience. + Our managers must maintain high standards of restaurant cleanliness, sanitation, food quality and safety, and facility management. At Panera Bread, warmth is our business. It's what we do best. We look for like-minded individuals who are ready to surround themselves with fresh food and great people. + We are looking for experienced restaurant professionals with a steady, stable employment track record, attention to detail, and outstanding social skills. This is an outstanding opportunity to join a rapidly growing concept. Essential Duties and Responsibilities Restaurant management combines strategic planning, shift organization and day-to-day management activities. At Panera Bread, restaurant management is fast paced, highly demanding and very rewarding. Typical work activities for a Team Manager: + Serve as a role-model and lead the team. + Ensure that team members are providing great customer service. + Taking ownership for the business performance of the restaurant. + Maintain a safe, secure and healthy environment by following all safety and sanitation standards and procedures. + Run quality opening, mid and closing shifts ensuring a consistent positive customer experience. + Coordinating the entire operation of the restaurant during scheduled shifts. + Greeting customers and doing table visits to ensure customer satisfaction. + Recruiting, training and motivating staff. + Assist the specialist within the bakery‐cafe, ensuring team members are properly trained and fully competent in all aspects of food service and customer support. + Ensures objectives are achieved while operating within all company guidelines, cultural values and following ethical business practices. + Exhibits a professional image. Promotes and embodies our Values and Beliefs as outlined on the Premier Card. Education and Experience + At least 1-2 years Hospitality experience. + Food Management Certifications also a plus + Must have the "Run it Like you Own It Mentality" + Excellent organization, customer service and time management skills + Proven track record for leadership. + Passion, energy and a positive attitude + Work well under pressure and be able to work with a diverse group of people + Have a valid driver's license and reliable transportation. + Reference checks Perks for our employees: + Competitive wages + Flexible work schedules + Meal Discounts + Health Benefits + 401(k) with company match + Paid Vacation + Development opportunities Physical Standards: + Must be able to stand and exert well-paced mobility for up to ten (10) hours in length. + Must have the ability to safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight. + Must be able to read and write to facilitate communication. + Must possess finger and hand dexterity for using small tools and equipment. The associate is responsible for performing the essential responsibilities of this position with or without reasonable accommodation. The associate should notify Flynn Panera of any reasonable accommodation requests and may need to provide supporting medical documentation. This may not list all duties for this position and the associate in this position may be required to perform other duties to meet business needs. Flynn Panera, reserves the right to revise this at any time. This job description is not a contract for employment, and either the associate or Flynn Panera may terminate employment at any time. Why Work for Flynn Panera? Flynn Panera is a growing franchise within Flynn Group that offers stability, opportunity for advancement as well as a great environment, training and benefits. We are committed to helping each employee work and live to their fullest potential within a culture you won't want to quit! Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!

Job Details Regional Youth Services Center - Charleston, WV Full Time Graduate Degree $87700.00 Salary/year Up to 25% Day ManagementDescription Job Title: Community Based Support Manager FLSA Status: Exempt Reports to: Outpatient Director Department: Clinical Preparation Date: 12/23/2024 PRESTERA'S MISSION: Prestera Health Services' mission is “Devoted to serving you by inspiring hope and growth to achieve wellness throughout our communities.” This statement is representative of our people served, our community, and our staff. DIVERSITY, EQUITY, AND INCLUSION STATEMENT: Inclusion is a core value at Prestera Health Services. We believe that our business can be a leader for social change and to drive Equality for all. We strive to create workplaces that reflect the communities we serve where everyone feels empowered to meet their full potential. Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day. JOB SUMMARY The Community-Based Services Manager will provide day-to-day leadership and operational management of community-based services including Assertive Community Treatment (ACT), Comprehensive Community Support Services, outreach, care coordination, supported employment, and janitorial services. Provides oversite of day-to-day activities, program budgets, staff supervision, and s outreach and marketing for their service lines. DUTIES AND RESPONSIBILITIES Promotes the principles of Service Excellence in all actions and activities. Collaborates with department staff and leadership, and other agency staff and leadership in the care delivered to consumers to ensure seamless, effective service delivery. Provides clinical and administrative supervision as needed to ensure clinical program fidelity. Works with outreach and care coordination supervisors to ensure our availability and presence where/when it is needed and social drivers of health are addressed for our person's served. Works with vendors to meet supportive employment program standards. Works with custodian supervisor/coordinator to ensure they are meeting programmatic standards. Ensures all necessary reporting is submitted accurately and timely. Maintains a current working knowledge of center policies and procedures, licensure regulations, CARF Standards, Medicaid, and other regulatory bodies governing Prestera's service delivery. Writes quality reports and correspondence. Adheres to confidentiality, HIPAA, and risk management policies and procedures including but not limited to completing Incident Reports. Responds to all forms of communication (IM, telephone, email) within a timely fashion. Attends all departmental and center meetings/trainings as assigned. Participates in other functional work by participating in related projects, as applicable and directed by Center leadership. SUPERVISORY RESPONSIBILITIES Provides supervision/leadership for Assertive Community Treatment, Comprehensive Community Support Services, Care Coordination, Outreach, Supported Employment, and Janitorial Programs. Qualifications QUALIFICATIONS AND REQUIREMENTS EXPERIENCE, KNOWLEDGE, AND SKILL REQUIREMENTS: Must be proficient in Microsoft Word and Excel. Possess strong written and verbal communication skills in conjunction with strong time management and organizational skills with the ability to complete multiple tasks and high volume of work with deadlines. Must be able to lift 20 lbs. Valid Driver's license required. Must complete CPR and CPI courses per agency policy. EDUCATION AND TRAINING REQUIREMENTS: Master's degree in human services field with clinical licensure. DISCLAIMER This job position performs other assignments and other duties and may change as deemed necessary by Prestera Health Services. I have read this job description and fully understand the requirement set forth therein. I hereby accept the position and agree to perform the identified essential functions in accordance with established policies and procedures. It is the policy of Prestera Health Services to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the company where appropriate.

The Front Desk Supervisor oversees daily front office operations to ensure exceptional guest service, smooth check-in/check-out procedures, and adherence to hotel standards. This role supports, trains, and motivates the front desk team to deliver a warm and professional guest experience while maintaining operational efficiency and accuracy. Key Responsibilities Supervise and coordinate the activities of front desk agents, bell staff, and other front office personnel. Ensure that all guest interactions are handled professionally, courteously, and promptly. Assist in resolving guest complaints and service issues efficiently and to guest satisfaction. Train new front desk team members on hotel policies, procedures, and brand standards. Monitor daily arrivals, departures, and VIP guests to ensure smooth operations. Manage room assignments, rate discrepancies, and special requests. Ensure accurate posting of charges and maintenance of guest accounts in the PMS. Handle cash, credit card transactions, and daily shift reports accurately. Coordinate with Housekeeping, Maintenance, and other departments to ensure guest satisfaction. Conduct shift briefings and communicate effectively with all shifts and departments. Maintain a clean, organized, and professional front desk and lobby area. Enforce hotel policies regarding safety, security, and confidentiality of guest information. Support Assistant General Manager with scheduling, performance reviews, and inventory of office supplies. Qualifications & Skills Education: High school diploma or equivalent required; hospitality degree preferred. Experience: 2 years of hotel front desk experience; supervisory experience a plus. Skills: Strong leadership and interpersonal communication skills. Excellent problem-solving and conflict-resolution abilities. Proficient in hotel PMS (e.g., Opera, OnQ, or similar systems). Attention to detail, organization, and multitasking abilities. Flexible to work varied shifts, including weekends and holidays. Physical Requirements Ability to stand for long periods. May require occasional lifting of items up to 25 lbs. Work Environment Fast-paced hospitality environment requiring professionalism, teamwork, and a guest-first mindset.

* Assists the Clinical or Office Supervisor in supervision of office staff and the daily office management activities of the practice. Performs and provides secretarial guidance and support services such as preparing correspondence, receiving visitors, scheduling meetings, maintaining files and conducting special project/reports as assigned while ensuring all office staff meets guidelines for Patient Privacy Act (HIPPA), JCAHO protocols and KDMC mission and vision statements. Responsible for; promptly and professionally greeting and assisting customers, scheduling appointments and accurately completing patient registration information, proper telephone etiquette and processing information for billing. * DUTIES AND ESSENTIAL FUNCTIONS * Overall performance rating of below indicated essential job duties: * Monitors, audits and works work ques * Answer phones, schedule appointments, complete patient referrals and documentation in a timely manner. * Complete all registration activities, check-in to check-out, obtain and maintain current demographics and insurance information. * Daily cash management (collects payments, explain financial requirements, etc.), includes daily balancing, verification, and deposit. * Insurance verification prior to patient visit, when applicable. * Manage office correspondence, medical record documentation, and process medical records requests. * EDUCATION/LICENSE/CERTIFICATION/OTHER REQUIREMENTS * Minimum requirement: * Minimum requirement: High School diploma or GED. * One year related experience in a medical practice setting * Must be able to type 35 cwpm * Preferred qualifications: * Associate Degree in Health Administration * WORKING ENVIRONMENT * Works indoors in an office/clinic setting * The noise level is usually moderate * PHYSICAL DEMANDS * Constantly required to maintain a stationary position behind a computer. * Frequently required to move about inside the department. * Constantly required to communicate telephonically and face to face with colleagues and customers. * Constantly required to operate a computer and telephone. * Constantly required to lift and/or move up to 10 pounds. * Frequently required to lift and/or move up to 25 pounds. * Occasionally required to lift and/or move up to 50 pounds * Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception