What is an Office Manager

As an office manager, you want to make sure everything is running smoothly, from the day-to-day responsibilities of everyone in the office to managing a small administrative staff, your role is pretty important.

Office managers typically work a normal schedule of 40 hours a week. This is a plus as it's definitely nothing crazy like other management positions when it comes to your schedule.

While leaving the office after 8 hours each day seems glamorous, it's not all daffodils and daisies. In fact, office managers tend to be under a lot of stress, most of the time. Contrary to the Michael Scott character who seemingly coasts by each day without getting much done, actual office managers stay under pressure from top management to make sure everything is running properly.

There is more than meets the eye when it comes to being an office manager. For example, did you know that they make an average of $20.9 an hour? That's $43,471 a year!

Between 2018 and 2028, the career is expected to grow -7% and produce -276,700 job opportunities across the U.S.

What Does an Office Manager Do

There are certain skills that many office managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed interpersonal skills, organizational skills and writing skills.

Learn more about what an Office Manager does

How To Become an Office Manager

If you're interested in becoming an office manager, one of the first things to consider is how much education you need. We've determined that 44.3% of office managers have a bachelor's degree. In terms of higher education levels, we found that 4.9% of office managers have master's degrees. Even though some office managers have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become an office manager. When we researched the most common majors for an office manager, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on office manager resumes include high school diploma degrees or master's degree degrees.

You may find that experience in other jobs will help you become an office manager. In fact, many office manager jobs require experience in a role such as administrative assistant. Meanwhile, many office managers also have previous career experience in roles such as customer service representative or cashier.

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Average Salary
$43,471
Average Salary
Job Growth Rate
-7%
Job Growth Rate
Job Openings
43,331
Job Openings
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Office Manager Career Paths

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Average Salary for an Office Manager

Office Managers in America make an average salary of $43,471 per year or $21 per hour. The top 10 percent makes over $63,000 per year, while the bottom 10 percent under $29,000 per year.
Average Salary
$43,471
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Office Manager Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming an Office Manager. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write an Office Manager Resume

At Zippia, we went through countless Office Manager resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Office Manager Resume Examples And Templates

Office Manager Demographics

Office Manager Gender Statistics

female

79.3 %

male

17.5 %

unknown

3.2 %

Office Manager Ethnicity Statistics

White

64.2 %

Hispanic or Latino

16.9 %

Black or African American

10.8 %

Office Manager Foreign Languages Spoken Statistics

Spanish

64.4 %

French

7.5 %

Russian

3.6 %
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Office Manager Education

Office Manager Majors

34.5 %

Office Manager Degrees

Bachelors

44.3 %

Associate

26.0 %

High School Diploma

15.6 %

Top Colleges for Office Managers

1. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition
$7,309
Enrollment
9,142

2. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

3. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

4. University of Minnesota - Twin Cities

Minneapolis, MN • Private

In-State Tuition
$14,760
Enrollment
31,451

5. Cornell University

Ithaca, NY • Private

In-State Tuition
$55,188
Enrollment
15,105

6. University of California, Berkeley

Berkeley, CA • Private

In-State Tuition
$14,184
Enrollment
30,845

7. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

8. Western Carolina University

Cullowhee, NC • Private

In-State Tuition
$3,926
Enrollment
9,835

9. SUNY College of Agriculture & Technology at Morrisville

Morrisville, NY • Private

In-State Tuition
$8,670
Enrollment
2,758

10. Pennsylvania State University

University Park, PA • Private

In-State Tuition
$18,454
Enrollment
40,108
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Online Courses For Office Manager That You May Like

Financial Accounting Payroll
udemy
4.4
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Payroll calculations - federal income tax, social security, Medicare - Payroll journal entries posted to ledger accounts...

Financial Accounting-Adjusting Entries & Financial Statement
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4.6
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Adjusting entry creation, posting adjusting entries to a worksheet, creating financial statements from the trial balance...

Financial Accounting Subsidiary Ledgers & Special Journals
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4.6
(277)

Subsidiary ledgers for accounts receivable & accounts payable. Special Journals - Sales journal, purchases journal...

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Top Skills For an Office Manager

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 16.9% of office managers listed customer service on their resume, but soft skills such as interpersonal skills and organizational skills are important as well.

  • Customer Service, 16.9%
  • Office Supplies, 8.8%
  • Office Procedures, 6.9%
  • Financial Statements, 6.9%
  • General Ledger Accounts, 5.8%
  • Other Skills, 54.7%
  • See All Office Manager Skills

12 Office Manager RESUME EXAMPLES

Best States For an Office Manager

Some places are better than others when it comes to starting a career as an office manager. The best states for people in this position are New York, Maryland, West Virginia, and Delaware. Office managers make the most in New York with an average salary of $54,898. Whereas in Maryland and West Virginia, they would average $54,409 and $51,505, respectively. While office managers would only make an average of $50,653 in Delaware, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. District of Columbia

Total Office Manager Jobs:
217
Highest 10% Earn:
$98,000
Location Quotient:
1.13
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. New York

Total Office Manager Jobs:
1,953
Highest 10% Earn:
$86,000
Location Quotient:
1.34
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Maryland

Total Office Manager Jobs:
745
Highest 10% Earn:
$86,000
Location Quotient:
1.03
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Office Managers

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Office Manager FAQs

Is an office manager a good job?

Yes, being an office manager is a good job. Office managers earn decent money while gaining valuable experience. The job outlook for office managers is favorable. Overall, it's a great career for anyone who enjoys working in a fast-paced environment and being directly responsible for making sure everything runs smoothly.

An office manager can earn $41,886 per year, with a range between $29,971 to $60,611 per year. This can be a wonderful stepping stone into higher management positions within the company, such as middle-level management or CEO position.

Working as an office manager will help you develop important skills such as purchasing, negotiating deals, smoothing staffing difficulties, and predicting their firm's future needs.

The position of office manager developed along with the growth of the modern firm. As companies expand and diversify, workers are required to perform more and more specialized tasks. The future of office managers looks bright. Many economists predict that the economy will continue to grow and provide more office managing job opportunities over the next six years.

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Is an office manager a supervisor?

Yes, an office manager is a supervisor. Managers and supervisors are both positions of leadership in an organization. Office managers typically play a more strategic role in a company, making decisions, setting goals, and overseeing the success of a team, while supervisors are responsible for administering tasks and ensuring they are done properly and on time.

An office manager is an individual who makes important decisions that tend to affect all areas of business operations. An office manager must outline the purpose of their decision, along with identifying employees and the duties they need to perform to ensure the completion of tasks.

A supervisor, in contrast, is an individual who makes decisions approved by the manager. They work alongside employees to ensure they perform tasks that align with the goals managers set. These individuals are the first point of contact if a problem occurs with employees or customers. They can report it to the manager if they believe the problem deserves their attention.

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What qualifications do I need to be an office manager?

The qualifications needed to be an office manager is a high school diploma or equivalent. Many employers, however, prefer a bachelor's degree. Related degrees include business administration, human resources management, or information management.

Many office managers will have previous experience in a record-keeping or office management role. Office managers may come from many industries, including legal, real estate, or finance.

Some employers may also prefer candidates who have industry-specific experience. For example, an office manager in a construction position will benefit from previous construction industry knowledge.

Certifications:

  • Facilities Management Professional and the Certified Facility Manager - The International Facility Management Association awards these certifications, and the applicant must renew every three years.

  • Certified Records Manager - The Institute of Certified Records Managers offers applicants this certification after taking a six-part test. Having this certification demonstrates your ability to create, manage, store and transfer records.

  • Information Governance Professional certification - This certification, available through ARMA International, can benefit office managers who work with the regulation and governance of data.

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What type of manager is an office manager?

The types of managers in an office include; top-level managers, middle-level managers, and first-line managers. This hierarchical structure is based on something called top-down management, which refers to the various levels of management within an organization.

Managers at different levels are free to focus on different aspects of the business, from strategic thinking to communicating information to operational efficiency.

  • Top-level managers (or top managers) are the "bosses" of the organization. They have titles such as chief executive officer (CEO), chief operations officer (COO), chief marketing officer (CMO), chief technology officer (CTO), and chief financial officer (CFO).

  • Middle managers have titles like a department head, director, and chief supervisor. They are links between the top managers and the first-line managers and have one or two levels below them.

  • First-line managers (e.g., assistant managers) are considered entry-level of management, the individuals "on the line" and are the closest contact with the workers. They are responsible for ensuring that organizational objectives and plans are implemented correctly.

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Updated August 18, 2021