Office manager jobs in Johnson City, TN - 23 jobs

We are seeking a high-caliber Elite Customer Solutions Expert Team Manager to lead our team of Elite Customer Solutions Experts (ECSE). This is a “Mission Control” leadership role designed for an expert in high-stakes logistics and real-time event management. This role will be responsible for the performance and professional development of a team that functions as the air traffic controllers of roadside assistance, ensuring they successfully orchestrate outcomes for motorists in vulnerable situations. In this role, you aren't managing typical customer service agents. You are leading a team of specialists who function as air traffic controllers for the road. Your team monitors live data streams to identify bottlenecks before they become failures, intervening decisively to ensure drivers are never left stranded. An ideal candidate will possess "command presence" - someone who remains calm under fire when multiple systems are alerting and can lead their team through high-pressure disruptions with poise and precision. This individual will exhibit and foster the “Hero Behind the Headset” mentality, ensuring the team views themselves and performs as a mission-critical logistics unit rather than standard call center agents. If you have the intuition of a strategist and the execution of a field commander, we want to hear from you. Apply today to lead our Mission Control Team. Qualifications Required Qualifications/Skills Technical Fluency - Expert-level proficiency in CRM tools, multi-monitor setups, CRM tools, real-time tracking software, multi-channel dispatch systems, and data-driven dashboard monitoring. Communications Mastery - Articulate and professional voice with the ability to provide clear directives to to field/internal teams and "manage up" to senior leadership. Cognitive Ability - Exceptional ability to track multiple moving parts simultaneously and transition from routine operations to high-priority events without losing focus. Logistics Expertise - Proven ability to manage complex, multi-channel dispatch systems and real-time tracking software. Five plus (5+) years in high-volume dispatch management, emergency response leadership, or command center operations. Adaptability and comfort with shifting priorities in a fast-paced, evolving environment. Preferred Qualifications Bilingual English/Spanish or English/French Strong reporting skills, with a focus on productivity and efficiency Bachelor's or Master's degree from an accredited institution Benefits Flexible work environment Health benefits including health, dental, and vision plans Life & AD&D and Long-Term Disability Paid time off Bonus structure Allied Dispatch Solutions, LLC, is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.

Essential Job Functions: * Promote and maintain efficient and courteous service to customers at all times to ensure that "No more than two customers waiting in line" policy is always followed. * Supervise and monitor the total functions of the front end. * Supervise and monitor all cashiers, courtesy clerks, and fuel associates. * Supervise and monitor the computer room operator and coordinate lane pick-ups. * Maintain security of safe and change funds. * Count safe during scheduled shifts. * Know and enforce security policies and procedures for store safes. Keep safes locked at all times. * Accountable for security of all safe combinations, keys, and numbers entrusted to you at all times. * See that all cash, deposits and pick-ups are properly handled. * Cash and approve checks and monitor check cashing and tendering procedure making sure they are correctly followed. * Promote use of ValuCard. * Monitor and enforce coupon handling procedures. * Monitor supply usage. * Promote and maintain good housekeeping on the front end including: * Clean check stands * Clean store fronts (inside and out) * Keep shopping carts clean and litter free * Keep parking lot free of debris and stray shopping carts * Keep adequate number of shopping carts on front end at all times. * Know and enforce company dress code policies including proper use of name tags. * Ensure that all funds are maintained and secured. * Follow all policies and procedures regarding any and all rental equipment * Know, follow, and enforce all state and local laws, as well as company policies and procedures regarding the sale of alcoholic beverages, tobacco products, and any other age restricted products * Know, follow and enforce all federal and state laws and company procedures regarding WIC and processing of EWIC. * Maintain and enforce all policies and procedures for Charge Accounts, Debit/Credit/EFS/EBT/Gift Cards/EWIC/Tax Exempt. * Assist in maintaining the proper inventory levels of all items for sale in customer service area and candy racks. * Follow and enforce proper procedures for handling two-party checks and authorized payroll check procedures including check fees. * Follow and enforce all policies and proper procedures on banking and armored car services. * Follow proper procedures for the sale of Money Transfers, Money Orders, Postage Stamps, Coin Machines, Hunting and Fishing License, Rentals, Promotional Tickets and Lottery/Lotto tickets. * Ensure that all front end associates take all breaks and lunches as scheduled. * Verify all funds received from bank in accordance with company policies and procedures or armored car services. * Answer and facilitate all incoming phone calls. * Know, follow, and enforce all company policies regarding child labor laws. * Assist in giving produce tests to authorized cash register operators on weekly basis. * Assist in keeping checkout lines moving as fast as possible. * Assist cashiers in unloading the bottom of shopping carts. * Know, follow, and enforce all anti-money laundering (AML) policies and money service business (MSB) compliance. * Other duties may be assigned as needed. JOB QUALIFICATIONS: * Must be 18 years of age or older * Ability to meet standard Physical and Mental demands * Ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks and have constant contact/interaction with various levels of individuals on a daily basis * Ability to attend on-site work during scheduled shifts to adhere to company time and attendance policies ?Benefits of working for Food City: 401(k) with company match, Employee Stock Ownership Plan, Weekly Pay Checks with Direct Deposit, Company paid Life and Disability Insurance, Medical Plan with wellness benefits, Dental Plan, Paid Holidays, Paid Vacations, Associate Offers, and so much more! About Food City: Food City is a privately held, family-owned company with a driving mission to "run the best store in town." Dedicated to giving back to the communities we serve, we encourage our associates to get involved with their local civic organizations. We consider our associates to be our greatest asset. Over 13% of the company is currently owned by our associates through our employee stock ownership plan, promoting tremendous pride in the services and products we provide. Whether your passion is baking, accounting, or trucking, Food City has a promising career opportunity for you. We offer flexible schedules to ensure our associates have ample time to spend with family and friends. If you're looking for a great career or the opportunity to try something different, consider becoming part of the Food City family.

Job Description Beech Mountain Resort is seeking a highly motivated candidate for the role of Tubing manager. This position is responsible for the operation of the tubing facility and overseeing the well-being of customers and staff. · Assist in training, scheduling, and payroll of attendants on operation of conveyor lift. · Communicate safety expectations to customers. · Being aware and present to ensure a safe and efficient operation. · Professional use of handheld radio. · Opening and closing of conveyors, including but not limited to, snow shoveling and general maintenance. · Consistent daily inspections of conveyor, tubes and tubing lanes throughout the day. · Monitoring and controlling guest traffic. · Must possess exceptional communication and dedication to providing a quality guest experience. Beech Mountain Resort is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

PHYSICAL OFFICE LOCATION: PEC Headquarters - 201 S Ave F, Johnson City, TX 78636 Hybrid Work Options Available $142,480.00 Minimum Starting Base Pay* + KPI Bonuses + Competitive Benefits *Qualifications may warrant greater starting base pay within the full pay range. Individual base pay is determined by experience, job-related skills, and relevant education or training. Position Summary This position is responsible for the overall administration, management, planning, directing and coordinating of governance matters and supporting the work of the PEC Board of Directors. The position is also responsible for overseeing and managing a team of executive assistants who support Senior Leadership at PEC. The role is crucial to ensuring a high level of collaboration and support of multiple cooperative functions. Essential Duties & Responsibilities Governance Maintain detailed understanding of legal and other compliance requirements, including those under PEC bylaws, tariff, policies and other corporate governance documents In coordination with the Legal and Compliance departments, maintain and prepare corporate documents Supervise the work of governance employees to ensure adherence to quality standards, deadlines and proper procedures, correcting errors or problems Provide employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes Maintain superior relations with all levels of clients, including Board of Directors, Members, management and staff Oversee planning and creation of meeting agendas and material preparation for Board of Directors' meetings Provide long range planning for Board of Directors policy development, including strategic topics and sequencing Identify and monitor completion of Board of Director requests Supervise the administration of the PEC open records program Manage Board of Director's elections, including delivery of uniform, impartial and fair administration, coordination of cross-functional teams, supervising member engagement, educational communications, and contacts, and oversight of election services provider . Perform analysis and troubleshooting of issues reported by members or internal business units Develop and report on program procedures, performance measurements, tracking procedures, budget and guidelines Design, write and edit materials including memoranda and correspondence for internal and external use Schedule appointments and meetings Coordinate activities with other departments .. Executive Support Supervise and manage the executive assistants(EAs) that support the PEC Senior Leadership Team, ensuring smooth daily operations and that a high-level of administrative support is provided Set clear performance goals and expectations for EAs and provide regular feedback Foster collaborative communication among the EAs Conduct regular meetings to discuss: weekly calendars, schedules, events, challenges, share best practices, and facilitate team development Collaborate with executives to determine needs and find ways to enhance EA support Identify opportunities for professional development Maintain, identify and lead technology solutions in coordination with the IT Department to optimize functionality and efficiency Implement corporate and departmental policies, procedures and service standards in conjunction with management Develop and maintain high standards for all tasks, ensuring accuracy and consistency Ensure compliance with organization policies and procedures Provide guidance and support for complex tasks Maintain the security of confidential information Stay abreast of advances in technology Demonstrate regular and prompt attendance Perform other related duties as necessary or assigned ... ... ... ... Supervisory and/or Leadership Responsibilities A full range of supervisory activities, training, evaluation, counseling and recommendation for termination. This includes, but is not limited to, effectively communicating organizational policies and other information to subordinates, ensuring that employees have a clear understanding of their responsibilities Knowledge, Skills & Abilities Knowledge of business and management principles including strategic planning, resource allocation, leadership techniques and budgeting Knowledge of corporate governance issues, with experience in utility or power industry favore Knowledge of principles and processes for providing customer service Knowledge of fiscal and budgetary processes Skilled in planning, organizing, and time management Skilled in prioritizing and managing changing priorities Skilled in Microsoft Office Suite and other relevant software and technologies Skilled in the use of project management tools and collaboration platforms Skilled in preparing and conducting presentations Skilled in anticipating, identifying, analyzing and resolving conflict and problems Skilled in monitoring and managing performance Skilled in appropriately interpreting policies and guidelines Skilled in drafting briefing materials and policies Ability to lead and train others ... Ability to communicate effectively orally and in writing Ability to listen and understand information provided orally and in writing Ability to handle sensitive and confidential information with the utmost discretion and professionalism .... Minimum Qualifications - (Education, Experience) Bachelor's Degree Directly related experience may substitute for education Five years of Corporate Governance experience Three to five years of supervisory experience, including three of years of direct supervisory experience (preference for supervision of administrative professionals) Valid Driver's License Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The employee may be required to stand; reach with hands and arms, stoop and kneel The employee may be required to sit or stand for long periods of time The employee may be required to lift, carry, push, pull or move up to 25 pounds The employee may be required to travel Exempt employees receive a fixed bi-weekly salary to compensate them for all hours worked during each pay period This position may be required to work more than 40 hours per week This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of essential duties and responsibilities shall not be held to exclude other duties that may be assigned based on the needs of the Cooperative. Position Open Until Filled Pedernales Electric Cooperative is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected Veteran status, age, or any other characteristic protected by law.

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 1180 Blowing Rock Road Suite E5 Location: USA TJ Maxx Store 1125 Boone NCThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

JOIN A WINNING TEAM! At Friendship Automotive, our customers are friends and our Team Members are family. Friendship is located in 5 states, 9 cities and has 21 locations with lots of opportunity for growth. Voted Automotive News BEST DEALERSHIPS TO WORK FOR 13 years and counting! Come develop your career with an award-winning, customer focused automotive group. We're looking for an OFFICE MANAGER to join our Friendship Family! Our ideal candidate is self driven, enjoys working with others, and has a desire to succeed with a growing automotive group. What You'll Do: Lead an administrative team Post entries for daily banking and prepare deposit Maintain accounting schedules Process financial services products and write refund checks Reconcile manufacturer statements Manager floor plan compliance to include payoffs, flooring, reconciliations, and audits Assist Controllers with month-end closing process Ensure consistent and timely scanning of accounting, service, and parts documents Qualification Checklist: 2+ years dealership experience preferred Working knowledge of tag and title processing at the dealership level Strong multi-tasking abilities Basic understanding of Microsoft 365 Excellent verbal and written communication skills Benefits: You'll have a competitive benefits package including medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements.

We are seeking an organized, detail-oriented Business Office Manager to oversee the administrative and financial operations of our nursing home in Greenville, Tennessee. This role plays a vital part in ensuring smooth daily operations, accurate billing, and exceptional customer service for residents and their families. Responsibilities: • Manage accounts receivable, billing, collections, and resident trust accounts • Oversee payroll processing and employee records management • Maintain accurate financial and administrative records in compliance with regulations • Provide excellent customer service to residents, families, and staff • Collaborate with leadership to ensure efficient office operations Qualifications: • Previous experience in a business office or financial management role, preferably in healthcare or long-term care • Strong knowledge of billing, collections, and payroll processes • Excellent organizational, communication, and problem-solving skills • Proficiency with office software and financial systems • Ability to work independently and as part of a team We offer a competitive salary, benefits package, and a supportive work environment committed to excellence in resident care. Equal Opportunity Employer

The Business Office Manager has oversight of the Center Business Office operations ensuring compliance with all company policies and procedures as well as state and federal regulations. ESSENTIAL FUNCTIONS: 1. Maintain Center accounting functions and coordinate activities of Business Office. 2. Orient, instruct, mentor, and supervise Business Office staff. Assign duties and evaluate work performance per policies and procedures. 3. Establish back-ups for Business Office functions. 4. Attend meetings, workshops, and seminars as necessary, or requested and approved. 5. Maintain departmental budget on a PPD basis. 6. Maintain and gain thorough knowledge of Policies and Procedures Manual as well as Medicare/Medicaid regulations. 7. Promote and demonstrate a Service Excellence culture. 8. Perform other duties as assigned. Accounts Receivable: 1. Maintain accurate information in billing system to facilitate maximum accounts receivables to include patient demographics and ancillary charges. 2. Close accounts receivable within three business days of month end. 3. Maintain tracking logs for Medicaid, Medicaid renewals, and Risky Admissions. 4. Coordinate with Social Worker to obtain Medicaid eligibility and backup for process. 5. Participate in monthly AR Calls. 6. Assist families in completion of new Medicaid Applications and Medicaid Renewals. 7. Attend Safe Transitions Meetings as scheduled. 8. Triple Check process for billing. Accounts Payable: 1. Oversight of Accounts Payable function including timely processing. 2. Oversight Effectively track accruals per policies and procedures. 3. Maintain Center petty cash. Resident Trust: 1. Maintain secure and accurate resident account. 2. Follow-up on audits and resolution of audit balances. 3. Responsible for Resident Trust Petty Cash distribution and reconciliation. Admissions: 1. Review and obtain valid payment information to ensure effective billing and collections. Qualifications QUALIFICATIONS: 1. Minimum of associate degree and/or three years' management experience with emphasis on healthcare. 2. Minimum two years' accounting experience. 3. Must be able to provide in-service training sessions to staff. 4. Must be proficient in the use of office equipment/computers and Microsoft Excel, Outlook, and Word. 5. Must be able to perform accounting procedures, including reconciliation of accounts. 6. Must have excellent communication and interpersonal skills. 7. Must maintain a professional appearance and demeanor. 8. Must be flexible, detail-oriented, ability to multi-task and be able to make effective decisions and work as part of a service excellence team. PHYSICAL REQUIREMENTS: 1. Prolonged periods sitting at a desk and working on a computer. 2. Ability to lift up to 50 pounds at a time.

Job DescriptionDescription: For over 175 years, Chetola Resort has offered guests a timeless mountain escape in the heart of the Blue Ridge Mountains. Serving as the gateway to beautiful Blowing Rock, North Carolina, Chetola is a luxury destination where refined hospitality meets immersive outdoor experiences-from award-winning dining and spa indulgence to Orvis -endorsed fly fishing and family-friendly recreation. Under new ownership, Chetola is entering an exciting chapter rooted in thoughtful renewal, authentic elegance, and exceptional guest service. With an affluent, year-round clientele, we are committed to delivering warm, memorable experiences through genuine care and operational excellence. THE ROLE Chetola Resort is seeking a service-driven, detail-oriented Front Office Assistant Manager to help lead and train the Front Office team as we align our operations with Forbes Travel Guide service standards, elevating every moment of the guest journey-from pre-arrival to departure-through precision, personalization, and genuine care. This is a visible, hands-on leadership role with a strong emphasis on coaching, training, and developing Front Office associates to consistently deliver elevated, Forbes-aligned service. Working closely with the Front Office Manager and Rooms leadership, the Front Office Assistant Manager ensures service standards are clearly taught, regularly reinforced, and consistently executed across all guest-facing touchpoints. Serving as a daily culture carrier and on-the-floor trainer, this role helps build confidence, capability, and professionalism within the Front Office team-ensuring associates understand not just what to do, but why it matters in creating memorable guest experiences. WHAT YOU'LL DO Training, Coaching & Development Lead daily, shift-based coaching for Front Office associates, reinforcing Forbes service behaviors and standards Train associates on guest arrival and departure, phone etiquette, personalization, service recovery, and professional presence Model elevated service behaviors and provide real-time feedback and course correction during live service Train and coach associates on effective use of hospitality systems, including PMS, POS, phone systems, and digital guest communication tools Reinforce accuracy in data entry, reservation management, folio handling, and documentation of guest preferences to support seamless service Support onboarding and ongoing development using SOPs, service standards, and role-specific expectations Partner with Front Office and Rooms leadership to identify skill gaps and implement targeted training plans Mentor high-potential associates to support leadership development and succession planning Forbes-Aligned Guest Service Leadership Ensure team execution of Forbes standards related to Arrival, Departure, Guest Service, and Public Areas Coach associates on personalization, anticipatory service, professional language, calm efficiency, and effective use of systems during guest interactions Observe guest interactions and provide immediate, in-the-moment coaching to elevate service quality and consistency Be empowered to lead and resolve guest concerns directly, addressing issues quickly, calmly, and with ownership, while exercising sound judgment on when escalation is needed to maintain guest confidence and trust Model effective service recovery techniques for the team, reinforcing accountability, empathy, and solution-oriented thinking Front Office Operations Provide day-to-day oversight and hands-on support across Front Desk, Concierge, and Night Audit operations, with a strong focus on guest issue resolution, clear communication, consistent phone coverage, and system accuracy Coach and hold the team accountable for answering phones promptly, using professional and gracious language, and managing calls efficiently without unnecessary holds or transfers Serve as Manager on Duty as scheduled, acting as the on-site authority for guest resolution, service decisions, and operational continuity Assist with scheduling, coverage, and shift readiness, ensuring the Front Office team is prepared to deliver consistent, elevated service Ensure accuracy across reservations, room assignments, folios, billing, key control, and system notes Communication & Cross-Departmental Training Train Front Office associates on effective cross-department communication and handoffs Reinforce expectations that guest requests are communicated clearly and followed through without repetition Partner with Housekeeping, Engineering, Food & Beverage, Short-Term Rentals, and resort amenities (including the Spa, Fly Fishing and Sporting Reserve) to ensure seamless, well-coordinated guest service across all touchpoints Administrative & Quality Oversight Support audits, cash handling, and reporting accuracy Review guest feedback and service trends to inform training priorities Help develop and maintain training materials, SOPs, and service documentation Requirements: ATTENTION TO DETAIL IN ACTION At Chetola, the Front Office sets the tone for the entire guest experience-and training, empowered decision-making, confident communication, and strong technical execution are how excellence becomes consistent. As Front Office Assistant Manager, your leadership ensures: Service standards are taught, not assumed: Associates clearly understand and consistently apply Forbes expectations for language, posture, eye contact, timing, personalization, and professional phone etiquette. Training happens in real time: Coaching occurs on the floor, during live guest interactions and phone calls-not just in classrooms or manuals. Technology supports service, not slows it: Reservations, folios, room assignments, notes, and guest preferences are entered accurately and consistently across systems to ensure seamless service and communication. Consistency across shifts: Morning, evening, weekend, and peak periods all reflect the same level of polish, responsiveness, and service confidence. Personalization is documented and delivered: Guest preferences, special occasions, and service notes are properly captured in the Property Management System (PMS) and used thoughtfully to personalize future interactions. Guest resolution is handled with ownership: Team members are coached to take responsibility for guest concerns, while you confidently step in to resolve issues directly when needed, modeling calm, thoughtful service recovery. Mistakes become learning moments: Errors-whether service- or system-related-are corrected discreetly with explanation, follow-up, and reinforcement-not blame. Confidence is built through repetition: Training focuses on repeated practice of service behaviors, phone skills, and system workflows until they become second nature. Leaders are developed: High-potential associates are trained not only in service leadership but also in system fluency and operational decision-making. ABOUT YOU A hospitality leader who loves teaching, coaching, and developing others Calm, confident, and trusted to handle guest concerns directly with professionalism and sound judgment Highly observant and skilled at giving clear, constructive, in-the-moment feedback Comfortable modeling service behaviors, guest resolution techniques, and professional communication standards Detail-driven with a passion for elevated service and operational consistency Energized by building team confidence, capability, and accountability REQUIREMENTS Minimum 3 years of progressive management or supervisory experience in hospitality or resort operations, preferably in guest-facing environments Prior experience in a hotel, resort, or luxury service environment strongly preferred Technically proficient and comfortable navigating hospitality systems (including property management systems, point-of-sale platforms, and Google Workspace), using technology to enhance-not hinder-the guest experience Demonstrated ability to train, coach, and develop teams, including during live service situations Proven strength in guest service, communication, and service recovery Strong understanding of Front Office operations, guest service standards, and team leadership Ability to work a flexible schedule including evenings, weekends, and holidays Bachelor's degree in Hospitality Management or a related field preferred WHY CHETOLA One of the largest private employers in the county with a dynamic work setting and strong potential for career growth Join a dedicated and growing team shaping the next era of a beloved mountain resort Contribute meaningfully to a culture rooted in connection, craftsmanship, and care Competitive salary Comprehensive benefits offered to full-time eligible employees, including health, dental, vision, and supplemental benefits as well as PTO, and on-property perks. Chetola Resort is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.

Store - KINGSPORT, TNDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

This is a unique position that requires financial, organizational, logistical, and communication skills to be successful. It requires the person to work independently, but receives direction well. This position is responsible for the day-to-day workings of both the Center for Interprofessional Collaboration (which includes six people) as well as supportive to the day-to-day workings of Bishop Hall - an interprofessional simulation center that is used by all colleges within the Academic Health Sciences Center as well as outside partners. Because of the nature of the work that is done both within the Center and Bishop Hall, being a good communicator (both verbally and electronically) is essential. The person logistically must be able to see the big picture of processes, but also be able to carry out the details of the big picture to ensure success of the logistical issues. The Office Coordinator reports to the Assistant Vice Provost and Director of the Center for Interprofessional Collaboration and supports three primary areas: the Center for Interprofessional Collaboration, Bishop Hall, and interprofessional programming during IPE Training Days. Core responsibilities include managing calendars, scheduling meetings, and preparing correspondence, reports, and meeting minutes for internal and external engagement. The role may require an alternate work schedule to support Center initiatives and events in Bishop Hall. The position also supports financial operations by managing procard and Ebucs purchases, receipts, and audits, and by managing the day-to-day financial activities of the Center and Bishop Hall. Additional responsibilities include overseeing multimedia communications, serving as a liaison with university stakeholders, coordinating building issues with ETSU facilities, and managing the Bishop Hall room reservation calendar. The role provides logistical planning and direct support for non-programmatic IPE events and training sessions held in Bishop Hall or other locations. Knowledge, Skills, and Abilities * Knowledge of office practices, procedures, and equipment. * Skill in interpersonal communication with constituents of diverse backgrounds. * Skill in prioritizing multiple tasks required for own work and work of others. * Ability to learn new technology as needed (e.g., Teams, learning platforms). * Ability to work independently and as a member of a diverse team. * Ability to communicate effectively. * Ability to solve problems, conceptualize, make decisions, and accept responsibility. * Ability to meet deadlines and work under pressure. * Ability to apply skills in accomplishing goals and objectives. * Ability to maintain confidentiality and professionalism with all associated duties. * Skill in Microsoft Office products. Required Qualifications * Associates degree plus three (3) years secretarial office experience, or an equivalent combination of education and experience Preferred Qualifications * Bachelor's degree preferred or equivalent work experience * Certified Authorization Professional (CAP) Certification Physical Demands * Prolonged standing (e.g., up to 4+ hours) * Sitting for extended periods (e.g., at a computer or workstation) * Climbing stairs or ladders * Crawling, kneeling, crouching * Reaching overhead or below waist level * Balancing on uneven surfaces * Lifting objects up to 25lbs * Carrying files, equipment, or supplies short distances * Pushing or pulling carts, furniture or equipment * Twisting torso or neck * Remaining in one position for extended periods * Frequent typing or keyboard use * Visual acuity to read printed and electronic materials * Hearing to distinguish sounds (e.g., phone calls, alarms) * Speaking clearly in noisy environment * Exposure to loud noises (e.g., machinery, crowd environments) Compensation & Benefits * Job Family - Administrative Associate 3 * Market Range - 4 (Salary Schedules) * For information on benefits please visit *************************************** Application Instructions * Non-exempt positions are only required to be posted for a minimum of five (5) calendar days. The closing date for this posting is subject to change without notice to applicants. * Employment contingent on a satisfactory background check. University Overview East Tennessee State University (ETSU) is an institution with over 14,000 diverse students highly ranked graduate and undergraduate programs. Located in the Southern Appalachian Mountains of Northeast Tennessee, ETSU serves as a hub for community, discovery, and service. Aligned with the institution's mission, we value efforts to engage in teaching, scholarship, creative activities, and service that involve community partners and address significant societal needs in our region and beyond. Recognized in 2024 as a Great College to Work For, recent strategic initiatives prioritize the institution's focus on community engagement. Disclaimer: The Job Summary is intended to describe the general nature and level of work individuals perform in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employees must be able to perform the position's essential functions satisfactorily with or without reasonable accommodations.

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY & SCOPE The Experience Manager (EM) is responsible for leading through Ulta Beauty's mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth in retail and services. The EM leads a team of stylists, estheticians, guest coordinators (select locations), Assistant Services Managers (select stores), Sales Managers and boutique leads. This leader is accountable for all aspects of the guest experience, retail sales, and services businesses, including salon services, boutiques, retail sales, makeup, and guest satisfaction. The EM is accountable for Net Promoter Score (NPS) and delivering an exceptional guest experience. The EM drives their business through a focus on performance (NPS, services, boutiques, makeup, and retail sales), people (guest experience and associate culture), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, the ability to deliver exceptional guest service, and the ability to lead, influence, and develop their team. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions) The EM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance * Promote a culture of accountability to meet or exceed the store's goals related to services, boutiques, retail sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store. * Drive company profitability through operational excellence, top-line sales growth and expense control. * Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload on time, and within the payroll budget. * Address underperforming metrics related to the store's services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. * Support direct reports in developing and maintaining their clientele. * Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience. * Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. * Maintain prompt, regular attendance as the EM and hold store associates accountable to the Ulta Beauty attendance policy. People * Attract, hire, retain and source a diverse team of top talent for the salon and boutiques, leveraging a variety of methods including social media platforms, and efficiently address any staffing needs and open positions for the store. * Build a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty. * Create an inclusive environment that inspires and encourages the growth and engagement of associates. * Support all aspects of manager and associate professional development, including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance. * Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. * Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. * Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering on sales and service goals. * Model a culture of teamwork and guest service excellence by working alongside the leadership team, establishing priorities, providing clear direction and support, and sharing best practices. * Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store. Process * Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards for the store, including the Infection Control Policy. * Adhere to and enforce Ulta Beauty's dress code. * Use the company's scheduling tool as directed to create and adjust schedules, manage attendance in-the-moment, and to schedule the right associates, in the right places, at the right times in order to provide an exceptional guest experience, support service sales and growth, reduce loss, ensure accurate schedules and reporting, and execute company directives. * Use the company's task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment. * Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management and loss prevention. * Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary. * Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks. * Utilize company programs, tools, and resources to drive store improvements. * Regularly communicate and provide feedback to field and services leadership on business trends and opportunities, events, operational challenges, merchandise needs and competitive landscape for their store. JOB QUALIFICATIONS Education * Bachelor's degree is preferred * Cosmetology license and/or a cosmetology management license where required by state law Experience * 2-3+ years relevant, fast-paced retail management work experience or other relevant work experience * Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense * Cosmetology management: Advanced competency in services, including sales, guest experience, and product attachment; demonstrated knowledge of Board of Cosmetology regulations and hiring requirements * Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandise directives * Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team Skills * Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices) * Excellent written and verbal communication * Strong collaboration and interpersonal skills * Strong organizational skills to manage multiple tasks * Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS * Work a flexible, full-time schedule to include days, evenings, weekends, and holidays * Attend corporate business meetings and conferences WORKING CONDITIONS * Continuous mobility throughout the store during shift * Frequent standing, bending, reaching, and twisting during shift * Frequent lifting and/or moving up to 25 lbs. during shift * Continuous coordination and manipulation of objects during shift * Frequent use of a computer, telephonic devices, and related office supplies If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

Front Desk Night Supervisor Part-Time, 16-24 Hours Hours Per Week Hours: Varying Nights 4:30 p.m. - Midnight or Midnight to 8 a.m. This position performs as liaison in the initial contact of office personnel with the public in an effective, courteous and confidential manner. Performs secretarial functions as designated. Education: High School Diploma and computer skills required. Experience: Previous receptionist experience preferred. Previous supervisor experience preferred. About Colonial Hill Retirement Center: Offers 63 spacious apartments in 9 distinctive floor plans to suit every lifestyle. Every apartment has a full kitchen, walk-in closet(s), and balcony. We are located just off the Bristol Highway and less than 30 minutes from both Bristol and Kingsport. EOE

Job DescriptionBenefits: 401(k) matching Dental insurance Employee discounts Health insurance Paid time off Training & development Vision insurance Support Services SupervisorStatus: Full-Time, Non-Exempt Reports To: Support Services Manager Position Summary The Support Services Supervisor leads front-office operations to ensure patients receive timely, accurate, and professional service. This role oversees support staff, monitors workflow, and supports registration, scheduling, and check-out functions. The ideal candidate is organized, confident, and leads with professionalism, accountability, and teamwork. Primary Responsibilities Supervise and support front-office staff and adjust assignments based on patient volume and workflow Train new employees and reinforce accuracy, service standards, professionalism, and communication Ensure accurate documentation, insurance verification, and referral requirements Support proper scheduling and provide hands-on help during peak patient flow Monitor copay and balance collection; reconcile daily cash drawers Respond to patient concerns professionally and communicate clearly with providers and staff Secondary Responsibilities Provide coverage for registration, scheduling, phones, and check-out as needed Maintain supply organization and coordinate vendor or facility needs Participate in meetings, training, and continuous improvement efforts Follow HIPAA, OSHA, safety, and internal compliance standards Qualifications High school diploma or equivalent required Prior medical office experience preferred Leadership, scheduling, billing, or patient-service experience highly valued Ideal Strengths Strong verbal communication and service mindset Accuracy, attention to detail, and follow-through Calm, professional presence in a fast-paced environment Ability to resolve problems and manage competing demands Compensation & Wage Structure Wage: $20.00 per hour Eligible annually for cost-of-living wage increases, based on organizational guidelines and annual review outcomes Job Details Job Type: Full-time Expected Hours: 40 hours per week Medical Specialty: Dermatology Schedule 8-hour shift Monday through Friday Why This Role Matters This position directly influences the patient experience at check-in, throughout their visit, and during follow-up scheduling. Our team values service, humility, and accountabilityand we are proud of the standard we strive to uphold every day. If leadership through service is important to you, and you enjoy helping a team operate smoothly and efficiently, we encourage you to apply. Employment Contingencies: Employment may be contingent upon background screening, reference verification, and compliance with internal policies.

Join the Blue Ridge Beverage Team! Blue Ridge Beverage Company, Inc., a leading distributor of beer, wine, and non-alcoholic beverages in Central and Southwest Virginia, is looking for a full-time Office Administrator to help grow our business. The Office Administrator supports Company operations by providing administrative and accounting support in the division. Job Type: Full-Time Benefits: Comprehensive Medical Insurance, including health, dental, prescription, and vision care. Paid time off plus 3 scheduled paid holidays and 3 floating holidays. Basic Life and AD&D Insurance. Short-term and Long-term Disability. Flexible Spending Accounts for health care and dependent care. 401(k) Retirement Plan with employer contribution. Duties: Ensure successful processing of supplier and freight claims, purchase orders, filing of daily charges, accounts receivable and inventory costing. Ensure all financial and other filing systems are maintained and current. Prepare multiple daily reports, spreadsheets and create files each day to balance delivery routes in the Company's Route Accounting System (RAS). Maintain & update the sales and delivery route schedules in the RAS. Maintain and update licensing information in the RAS. Settle/balance invoices from sales and delivery routes. Assist with inventory costing and end of month reconciliations. Assist in collections of customer and supplier receivables. Other duties as assigned. Relationships & Roles Maintains professional internal and external relationships throughout the company. Demonstrates a high level of integrity. Interacts and collaborates with company employees at all levels in a respectful manner. Leads by example, builds trust, values others and communicates effectively with others in a team environment. Demonstrates sense of urgency in accomplishing goals and objectives. Demonstrates flexibility and ability to work nights and early mornings as training, team building, and deadlines dictate. Qualifications Minimum Qualifications High school diploma or equivalent. One year of experience in an administrative setting. Exceptional oral, written, and overall communication skills. Demonstrated success in setting priorities; exceptional analytic, organization, and problem-solving skills; strong ability to multi-task across diverse projects, issues, and scenarios, with the ability to pivot quickly. Strong computer skills, including proficiency in Microsoft Office. Demonstrated continuous improvement in areas of responsibility. Preferred Qualifications Previous demonstrated success in an administrative or purchasing role. Experience with Microsoft Dynamics GP (Great Plains) software package. Must be able to pass a pre-employment drug screen that includes THC. The following list of physical requirements are required to perform the entire job: standing; walking; sitting; stooping; fine finger and hand manipulation; speaking clearly; hearing to be able to maintain conversation; seeing to be able to read and to drive a vehicle; and lifting, moving, and carrying up to 25 lbs. * * * EOE

Store - KINGSPORT, TN Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. * Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results * Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs * Plan and lead the execution of class and in-store events in accordance with Company programs * Lead the omnichannel processes * Manage and execute shrink and safety programs * Assist with cash reconciliation and bank deposits * Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed * Assist with the onboarding of new Team Members * Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development * Serve as Manager on Duty (MOD) * Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others * Acknowledge customers, help locate the product and provide solutions * Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget * Manage and execute the shrink and safety programs * Cross train in Custom Framing selling and production * In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: * Retail management experience preferred Physical Requirements Work Environment * Ability to remain standing for long periods of time * Ability to move throughout the store * Regular bending, lifting, carrying, reaching, and stretching * Lifting heavy boxes and accessing high shelves by ladder or similar equipment * If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. * Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Expand Access. Build Partnerships. Transform Care. The Office Coordinator plays a vital role in supporting daily branch operations and ensuring compliance with non-clinical policies and practices. This position is key to maintaining accurate medical records, coordinating patient care, and providing essential administrative support to the hospice team. Essential Functions of the Position + Maintain and close medical records per policy. + Review records to ensure compliance with documentation standards. + Identify and obtain missing chart information, including physician signatures and other required documentation. + Manage appropriate release of information, including obtaining authorizations and distributing copies. + Collaborate with clinical staff to support timely admissions. + Conduct medical record audits as requested. + Purge closed cases, prepare records for archival, and maintain the master patient index. + Participate in hospice quality assessment and performance improvement programs. + Oversee tactical HR processes, contracts, and personnel files for staff and contractors. + Support branch leader with new hire orientation and onboarding. + Serve as a resource connecting staff to IT, HR, and Compliance as needed. + Prepare weekly schedules, review for productivity and geographic efficiency, and coordinate with the Executive Director for approval. + Coordinate interdisciplinary team meetings and manage care coordination communication. + Provide administrative support including answering phones, ordering supplies, and data entry. + Process accounts payable and route invoices as needed. + Complete annual compliance training and attend in-services as required. + Perform other duties as assigned. About You Education + High school diploma required. Experience + Minimum of three years of experience in the healthcare industry. + Strong preference for medical records experience. Skills & Qualifications + Proficiency in Microsoft Office Suite and Electronic Medical Records systems (HomeCare HomeBase preferred). + Strong organizational, record keeping, filing, typing, and time management skills. + Excellent oral and written communication skills. + Ability to adapt to changing tasks with flexibility and professionalism. + Strong interpersonal skills with the ability to communicate effectively across diverse backgrounds. + Demonstrated maturity, cooperation, and tact in the workplace. We Offer Benefits for All Associates (Full-Time, Part-Time & Per Diem): + Competitive Pay + 401(k) with Company Match + Career Advancement Opportunities + National & Local Recognition Programs + Teammate Assistance Fund Additional Full-Time Benefits: + Medical, Dental, Vision Insurance + Mileage Reimbursement or Fleet Vehicle Program + Generous Paid Time Off + 7 Paid Holidays + Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) + Education Support & Tuition Assistance (ASN to BSN, BSN to MSN) + Free Continuing Education Units (CEUs) + Company-paid Life & Long-Term Disability Insurance + Voluntary Benefits (Pet, Critical Illness, Accident, LTC) Apply Today - Help Us Transform Care Together. Legalese + This is a safety-sensitive position + Employee must meet minimum requirements to be eligible for benefits + Where applicable, employee must meet state specific requirements + We are proud to be an EEO employer + We maintain a drug-free workplace Related Job Titles Hospice Administrator, Area Director of Hospice, Healthcare Operations Manager, Multi-Site Healthcare Manager, Hospice Leadership Jobs, Director of Hospice Services, Healthcare Executive Non-RN, Field-Based Healthcare Leader, Hospice Quality & Compliance Leader, AVP of Hospice ReqID: 2026-132560 Category: Branch Admin and Clerical Position Type: Full-Time Company: Gentiva Hospice

Job Description NOTICE TO TENNESSEE APPLICANTS: DUNHAM'S PARTICIPATES IN E-VERIFY IN TENNESSEE Questions should be directed to ************ LOVE TO TALK SPORTS? Dunham's Sports, one of the largest full-line sporting goods chains in the U.S., was founded in 1937 as Dunham's Bait & Tackle. Today we have over 250 stores in over 25 states from Maryland to Montana. We are looking for smiling, enthusiastic individuals with knowledge of sporting goods, merchandising skills and most importantly the ability to provide our customers an excellent level of service. This is a fun, fast-paced work environment with variety in the day to day operation of the store. Benefits Include: Merchandise discount Health, dental and vision coverage Prescription plan Life, STD, LTD insurance Vacation and Personal days 401(k) savings plan Dunham's is an Equal Opportunity Employer Responsibilities Operational, merchandising, administrative functions within the store. Leading and training a staff in providing exceptional customer service. Store opening and closing responsibilities. Driving sales through customer service and report analysis. Qualifications Must have 2 years of retail management experience. Strong organizational and leadership skills and interpersonal/communication skills; as well as problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to provide our customers with a high level of service, as well as train and motivate the staff to do the same. Build enthusiasm within the store to create a positive work environment. Merchandise knowledge preferred, such as apparel, field & stream, footwear, exercise, and general athletics. Availability to work any hours the store is open.

Full-time Description For over 175 years, Chetola Resort has offered guests a timeless mountain escape in the heart of the Blue Ridge Mountains. Serving as the gateway to beautiful Blowing Rock, North Carolina, Chetola is a luxury destination where refined hospitality meets immersive outdoor experiences-from award-winning dining and spa indulgence to Orvis -endorsed fly fishing and family-friendly recreation. Under new ownership, Chetola is entering an exciting chapter rooted in thoughtful renewal, authentic elegance, and exceptional guest service. With an affluent, year-round clientele, we are committed to delivering warm, memorable experiences through genuine care and operational excellence. THE ROLE Chetola Resort is seeking a service-driven, detail-oriented Front Office Assistant Manager to help lead and train the Front Office team as we align our operations with Forbes Travel Guide service standards, elevating every moment of the guest journey-from pre-arrival to departure-through precision, personalization, and genuine care. This is a visible, hands-on leadership role with a strong emphasis on coaching, training, and developing Front Office associates to consistently deliver elevated, Forbes-aligned service. Working closely with the Front Office Manager and Rooms leadership, the Front Office Assistant Manager ensures service standards are clearly taught, regularly reinforced, and consistently executed across all guest-facing touchpoints. Serving as a daily culture carrier and on-the-floor trainer, this role helps build confidence, capability, and professionalism within the Front Office team-ensuring associates understand not just what to do, but why it matters in creating memorable guest experiences. WHAT YOU'LL DO Training, Coaching & Development Lead daily, shift-based coaching for Front Office associates, reinforcing Forbes service behaviors and standards Train associates on guest arrival and departure, phone etiquette, personalization, service recovery, and professional presence Model elevated service behaviors and provide real-time feedback and course correction during live service Train and coach associates on effective use of hospitality systems, including PMS, POS, phone systems, and digital guest communication tools Reinforce accuracy in data entry, reservation management, folio handling, and documentation of guest preferences to support seamless service Support onboarding and ongoing development using SOPs, service standards, and role-specific expectations Partner with Front Office and Rooms leadership to identify skill gaps and implement targeted training plans Mentor high-potential associates to support leadership development and succession planning Forbes-Aligned Guest Service Leadership Ensure team execution of Forbes standards related to Arrival, Departure, Guest Service, and Public Areas Coach associates on personalization, anticipatory service, professional language, calm efficiency, and effective use of systems during guest interactions Observe guest interactions and provide immediate, in-the-moment coaching to elevate service quality and consistency Be empowered to lead and resolve guest concerns directly, addressing issues quickly, calmly, and with ownership, while exercising sound judgment on when escalation is needed to maintain guest confidence and trust Model effective service recovery techniques for the team, reinforcing accountability, empathy, and solution-oriented thinking Front Office Operations Provide day-to-day oversight and hands-on support across Front Desk, Concierge, and Night Audit operations, with a strong focus on guest issue resolution, clear communication, consistent phone coverage, and system accuracy Coach and hold the team accountable for answering phones promptly, using professional and gracious language, and managing calls efficiently without unnecessary holds or transfers Serve as Manager on Duty as scheduled, acting as the on-site authority for guest resolution, service decisions, and operational continuity Assist with scheduling, coverage, and shift readiness, ensuring the Front Office team is prepared to deliver consistent, elevated service Ensure accuracy across reservations, room assignments, folios, billing, key control, and system notes Communication & Cross-Departmental Training Train Front Office associates on effective cross-department communication and handoffs Reinforce expectations that guest requests are communicated clearly and followed through without repetition Partner with Housekeeping, Engineering, Food & Beverage, Short-Term Rentals, and resort amenities (including the Spa, Fly Fishing and Sporting Reserve) to ensure seamless, well-coordinated guest service across all touchpoints Administrative & Quality Oversight Support audits, cash handling, and reporting accuracy Review guest feedback and service trends to inform training priorities Help develop and maintain training materials, SOPs, and service documentation Requirements ATTENTION TO DETAIL IN ACTION At Chetola, the Front Office sets the tone for the entire guest experience-and training, empowered decision-making, confident communication, and strong technical execution are how excellence becomes consistent. As Front Office Assistant Manager, your leadership ensures: Service standards are taught, not assumed: Associates clearly understand and consistently apply Forbes expectations for language, posture, eye contact, timing, personalization, and professional phone etiquette. Training happens in real time: Coaching occurs on the floor, during live guest interactions and phone calls-not just in classrooms or manuals. Technology supports service, not slows it: Reservations, folios, room assignments, notes, and guest preferences are entered accurately and consistently across systems to ensure seamless service and communication. Consistency across shifts: Morning, evening, weekend, and peak periods all reflect the same level of polish, responsiveness, and service confidence. Personalization is documented and delivered: Guest preferences, special occasions, and service notes are properly captured in the Property Management System (PMS) and used thoughtfully to personalize future interactions. Guest resolution is handled with ownership: Team members are coached to take responsibility for guest concerns, while you confidently step in to resolve issues directly when needed, modeling calm, thoughtful service recovery. Mistakes become learning moments: Errors-whether service- or system-related-are corrected discreetly with explanation, follow-up, and reinforcement-not blame. Confidence is built through repetition: Training focuses on repeated practice of service behaviors, phone skills, and system workflows until they become second nature. Leaders are developed: High-potential associates are trained not only in service leadership but also in system fluency and operational decision-making. ABOUT YOU A hospitality leader who loves teaching, coaching, and developing others Calm, confident, and trusted to handle guest concerns directly with professionalism and sound judgment Highly observant and skilled at giving clear, constructive, in-the-moment feedback Comfortable modeling service behaviors, guest resolution techniques, and professional communication standards Detail-driven with a passion for elevated service and operational consistency Energized by building team confidence, capability, and accountability REQUIREMENTS Minimum 3 years of progressive management or supervisory experience in hospitality or resort operations, preferably in guest-facing environments Prior experience in a hotel, resort, or luxury service environment strongly preferred Technically proficient and comfortable navigating hospitality systems (including property management systems, point-of-sale platforms, and Google Workspace), using technology to enhance-not hinder-the guest experience Demonstrated ability to train, coach, and develop teams, including during live service situations Proven strength in guest service, communication, and service recovery Strong understanding of Front Office operations, guest service standards, and team leadership Ability to work a flexible schedule including evenings, weekends, and holidays Bachelor's degree in Hospitality Management or a related field preferred WHY CHETOLA One of the largest private employers in the county with a dynamic work setting and strong potential for career growth Join a dedicated and growing team shaping the next era of a beloved mountain resort Contribute meaningfully to a culture rooted in connection, craftsmanship, and care Competitive salary Comprehensive benefits offered to full-time eligible employees, including health, dental, vision, and supplemental benefits as well as PTO, and on-property perks. Chetola Resort is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.