Office Administrator
Office manager job in Shreveport, LA
ESSENTIAL DUTIES & RESPONSIBILITIES:
Serve as primary front desk contact: greet guests and answer main phone line.
Distribute time-sensitive communications to appropriate service teams.
Scan, index, and sort mail; process checks for Accounting; scan carrier mail into ImageRight.
Retrieve carrier documents and Motor Vehicle Reports from websites as needed.
Serve as backup for the Certificates Mailbox.
Arrange catering for internal meetings.
Maintain organized paper and electronic filing systems.
Provide exceptional customer service and assist colleagues and clients as needed.
Submit building maintenance requests.
Provide backup support to Business Insurance (BI) Processor.
Coordinate technology requests for client meetings.
Reserve conference rooms and schedule meetings, appointments, and travel itineraries.
Prepare internal and external corporate documents for team members and industry partners.
Uphold strict confidentiality standards.
Coordinate office activities to ensure efficiency and compliance with company policies.
Plan and coordinate offsite corporate events, such as golf tournaments and staff appreciation events.
Perform additional duties as assigned, including:
FedEx mail pickup and delivery.
Printing, folding, stuffing, and mailing bulk certificates of insurance.
Printing, cutting, and stuffing Auto ID cards.
Other clerical tasks as required.
REQUIREMENTS:
Highly organized and able to work independently.
Detail-oriented and efficient.
Flexible with a positive attitude.
Able to manage multiple projects and priorities in a fast-paced environment.
Excellent verbal and written communication skills.
Proficient in Word, Excel, and PowerPoint.
Assistant to Market President - General Administration OLOL
Office manager job in Baton Rouge, LA
Provides a wide variety of administrative and staff support services to a department. The Assistant to CEO works at the direction of the reporting supervisor to complete projects and generally coordinate the daily functions of the department as they relate to the reporting supervisor. Performs advanced, diversified secretarial and administrative duties requiring broad and comprehensive knowledge of the organization's policies and practices.
Responsibilities
Document and Data Management
Types memorandums, policies, meeting minutes, manuals, letters, forms, procedures, and other general typing as directed, initiating other documents and correspondence as appropriate. Proofs materials for errors and ensures layout is in keeping with hospital style. Maintains department and hospital manuals, typing and collating all revisions, and distributing revisions that are pertinent.
Coordinates meetings by preparing meeting agenda and notifies members of meeting in a timely and professional manner. May attend meetings, record meeting minutes and coordinate meeting and agenda materials. May maintain appointment and events calendar for reporting supervisor.
Inputs and retrieves data utilizing knowledge of various computer software packages.
Inventories and orders all office supplies regularly.
Provides professional and confidential administrative support by creating letters, itineraries, memoranda, minutes, and reports from written copy. Proofs materials for errors and ensures that page layout is consistent with hospital style in order to promote the hospital's professional image.
Efficiently inputs and retrieves data using various computer systems in order to provide accurate, and high quality information for needed records and reports.
Filing and Organization
Coordinates meetings by preparing meeting agenda and notifies members of meeting in a timely and professional manner. May attend meetings, record meeting minutes and coordinate meeting and agenda materials. May maintain appointment and events calendar for reporting supervisor.
Maintains accurate and efficient filing systems and ensures that file systems are neat and well-organized. Files documents, compiles new files, and transcribes data while ensuring the integrity and confidentiality of all file system information.
Sorts mail, ensuring that urgent correspondence and time-dated material is prioritized.
Coordinates meetings by preparing meeting agenda and notifies members of meeting in a timely and professional manner. May attend meetings, record meeting minutes and coordinate meeting and agenda materials. Maymaintain appointment and events calendar for senior management team members.
Telephone and Scheduling Management
Answers telephones, routes callers, takes messages and provides routine information to callers. Provides back-up telephone coverage for other support staff, routing calls appropriately or taking clear messages.
Provides courteous assistance, guidance, and direction to departmental visitors, ascertains the nature of visitor business, and directs individuals to various locations in the department and hospital when appropriate. Performs high quality professional administrative services by answering telephones, prioritizing and directing calls, scheduling meetings, and making special arrangements (e.g., travel, special events) and ordering supplies as needed. Provides back-up telephone coverage for other support staff, routing calls appropriately or taking clear messages.
May act as an office manager by efficiently performing billing and scheduling duties, resolving problems, and aiding in project development and coordination.
Other Duties As Assigned
Performs other duties as assigned or requested.
Provides courteous assistance, guidance, and direction to departmental visitors, ascertains the nature of visitor business, and directs individuals to various locations in the department and hospital when appropriate. Resolves customer complaints and offers assistance regarding questions concerning policies and procedures.
Qualifications
Experience - 4 years secretarial experience
Education - High school or equivalent Basic college courses
Auto-ApplyDental Manager
Office manager job in Hammond, LA
DN Orthodontics is a fun and fast paced organization with a great, high energy team environment. We are committed to creating beautiful smiles and providing exceptional customer service. We are seeking a full-time Orthodontic Assistant for our Hammond and Covington locations. The successful candidate will have a positive attitude, be motivated to learn, able to multi-task and take initiative in a busy environment. DN Orthodontic Assistants love creating relationships with our patients while assisting the doctor with the treatment. Ability to travel to other locations is required for full time positions. Key Tasks • Assist orthodontist with patient treatment; including placing and removing braces and periodic adjustments. • Complete treatments such as removal, sizing, and placing of arch wires. • Understand sterilization protocol (knowledge of OSHA and infection control. • Take orthodontic records, including photos, impressions and x-rays • Accurately document and maintain patient...
(DEMO) RACHEL WEZNERS COMPANY is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
Dental Office Manager
Office manager job in Gonzales, LA
Dental Office Manager Reports To: Lead Dentist Work Schedule: Full Time Compensation: $29-$32 per hour, DOE Benefits: Bonus; Medical; In house dental, 401K; PTO & Sick
We are looking! Do you have an appetite for accomplishment? Here is your Golden Opportunity! Our advanced, comprehensive dental practice in Gonzales, LA is actively seeking a high-energy, team-oriented individual who understands the importance of leadership and communication and has a proven track record of success in the overall management and operations of a business. If you can demonstrate you have a passion for these things, you need to apply today!
Responsibilities:
• Oversee and manage the daily operations of the practice
• Ensure consistent implementation of practice policies, procedures, processes and initiatives
• Ensure practice follows state and federal laws
• Be the change agent communicating the vision and ensuring alignment with organizational goals
• Hire, onboard and train new employees
• Develop and mentor employees to perform at the highest level through clarity and training
• Fill positions for employees on POT or leave
• Offboard employees following applicable laws
• Oversee the daily attainment of practice goals
Qualifications:
• College degree preferred but not required
• Work experience in dental or related field - 2+ years of management/supervision is preferred
• Soft skills experience in communication, organization and time management is preferred
Why Join Us?
• We sustain the growth of our practice by adapting to evolving market conditions, technological advancements and customer preferences. As a change agent, you will have the opportunity to create a positive and supportive work environment that motivates the team and fosters a sense of teamwork.
Dental Office Manager
Office manager job in Denham Springs, LA
Job DescriptionSalary:
Office Manager
Exceptional Dental of Watson
Denham Springs, LA
Exceptional Dental is looking for an energetic and positive Office Manager in Denham Springs! This position will be responsible for ensuring the efficient running of the dental office in accordance with established procedures and protocols under the direction of the Regional Manager.
Employee Benefits:
Group health insurance
Paid time off and holidays
Free life insurance
401k Plan
Monthly bonus potential
Why Join the Exceptional Dental Team?
Potential for Growth As the company continually expands, opportunities for leadership and growth are abundant.
Full Benefit Options- Employees have access to a full range of benefits for you and your family.
Latest Technology and Systems- Offices are equipped with modern dental software and tools to ensure our staff can perform to their fullest.
Mentorship and Training- Our team of experienced leaders are focused on promoting individual growth and interests through mentorship and training opportunities.
Focus on Patient Care The heart of all we do lies in providing the best care to our patients and making a positiveimpact on the daily lives of others.
Essential Functions:
Respond efficiently to patient and doctor needs and inquiries
Ensure the delivery of quality dental care to patients
Resolve patient issues in accordance with company policies and procedures, healthcare regulations anddental board standards
Manage patient scheduling and direct patient traffic flow
Present treatment plans to patients
Organize and present financial arrangements to patients
Oversee the processing of dental claims
Recruit and train office staff to meet operational requirements
Manage employee relations and make certain staff have the necessary resources and support
Monitor and maintain the office budget
Complete administrative functions including bank deposits, revenue posting, staff payroll and invoiceprocessing
Oversee collections and accounts receivable
Maintain patient data according to regulations and company policies
Take responsibility for the appearance and functionality of the office
Maintain facilities and equipment in accordance with hygiene and safety regulations including OSHA
Experience and Education:
Bachelor's or Associate's Degree preferred
Management or supervisory experience, preferably in healthcare
Knowledge of dental terminology
Knowledge of dental office procedures
Knowledge of insurance plans and claims processing
Knowledge of Dentrix or similar software often required
Knowledge of MS Office
Working Conditions/Physical Requirements:
Sitting 70%
Standing/walking 30%
Medical, office, and lab setting.
Hearing Must be able to hear telephonic equipment and comfortably communicate with Patients and others by telephone and in person.
Near Vision - The ability to see details at close range (within a few feet of the observer) as required for business software, and operating office machines.
Office Manager - State Farm Agent Team Member
Office manager job in Broussard, LA
Job DescriptionBenefits:
Competitive salary
Flexible schedule
Paid time off
Training & development
ROLE DESCRIPTION: Carson Baranik - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Office Manager - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you to communicate directly with clients, identify their needs, and market products or services that maximize value. You may also assist in developing strategies and establishing quotas for our agency.
If you are energetic, goal-oriented, and sales-minded, we are excited to harness your talents in this rewarding opportunity to build your career.
RESPONSIBILITIES:
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Work with the agent to establish and meet marketing goals.
Maintain a strong work ethic with a total commitment to success each and every day.
Work alongside your agencys team to ensure successful long-lasting customer relations.
QUALIFICATIONS:
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Successful track record of meeting sales goals/quotas preferred
Ability to effectively relate to a customer
Property & Casualty license
BENEFITS:
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Health benefits
Profit sharing
Growth potential/Opportunity for advancement within my office
Licensing reimbursement after 3 months
Signing bonus for pre-licensed professionals
Manager Revenue Cycle-Business Office-Full Time
Office manager job in Mamou, LA
The Manager is responsible for managing and coordinating team efforts and accountability for a specific service delivery function(s) of the Revenue Cycle division at CHRISTUS Health. This includes planning and maintaining work systems, procedures, and policies that enable and encourage the optimum performance of associates and other resources within a business unit. This may involve projects, working collaboratively with other leaders and management to identify and implement best practices, improve systems, and share knowledge to enhance outcomes in the Revenue Cycle. The position provides coaching, feedback, and corrective action to PFS Associates where needed to ensure that a high-performance team is developed.
The Manager carries out his/her duties by adhering to the highest standards of ethical and moral conduct, acts in the best interest of CHRISTUS Health, and fully supports CHRISTUS Health's core values of Dignity, Integrity, Compassion, Excellence, and Stewardship.
Responsibilities:
* Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
* Plan and allocate resources to effectively staff and accomplish business unit goals and objectives.
* Identifies trends or issues and provides possible solutions making business decisions that are financially responsible, accountable, justifiable, and defensible in accordance with CHRISTUS Health's policies, procedures, and guidelines.
* Manages the work of PFS associates by empowering, coaching, answering questions, giving guidance, and leading by example.
* Communicates effectively and professionally to all levels within the organization and escalates information to Leadership and internal/external Customers.
* Maintains detailed knowledge of state and federal regulations applicable to assigned areas of responsibility. Ensures that current processes are reviewed and updated to meet regulatory requirements.
* Actively participates in PFS projects and system upgrades.
* Consciously create a workplace culture that is consistent with the CHRISTUS Health culture and that emphasizes the mission, vision, and values of CHRISTUS Health.
* Foster a spirit of teamwork and unity among associates that allows for disagreement over ideas, conflict, expeditious conflict resolution, and the appreciation of diversity as well as cohesiveness, support, and working effectively together to enable each associate and department to succeed.
* Responsible for leading other leaders within the team.
* Ability to troubleshoot complex application or operational-related issues.
* Takes a broad view when approaching issues using a global lens.
* Ability to maintain performance working with tight deadlines.
* Ability to work independently and make sound and timely decisions based on experience, facts, and process guidance.
* Ability to collaborate with peers and leadership.
* Excellent analytical skills with the ability to spot trends and opportunities.
* Good technical aptitude working with a variety of MS Office products (Word, Excel, PowerPoint, Outlook) and/or ability to learn and develop more advanced skills with various applications.
* Excellent verbal and written communication skills, strong listening skills, critical thinking and analytical skills, problem-solving skills, ability to set priorities, and multi-task. Ability to communicate with multiple levels in the organization (e.g., associates, leaders, physicians, clinical and support staff).
* Excellent organizational skills including effective time management, priority setting, and process improvement.
* Must have in-depth knowledge and ability to maneuver efficiently through Healthcare EMR and support systems etc.
* Must have strong understanding of systems from an end-user and technical perspective.
* Ability to maintain strong relationships and work collaboratively to positively affect outcomes.
* Assertive and diplomatic communication, proven ability to function on a multidisciplinary team.
Job Requirements:
Education/Skills
* Bachelor's Degree or equivalent years of experience required.
Experience
* 2 years of Management experience preferred.
* 6 years of technical years of experience preferred.
* Experience leading within a multi-facility hospital business office environment preferred.
* Experience leading across multiple teams with varying working environments preferred.
* Experience in strategic planning and execution to meet business goals required.
Licenses, Registrations, or Certifications
* None required.
Work Schedule:
8AM - 5PM Monday-Friday
Work Type:
Full Time
Medical Office Manager
Office manager job in Baton Rouge, LA
Join Our Team as a Podiatry Medical Office Manager
Our podiatry clinic seeks a skilled and experienced office manager to join our team. As the office manager, you will oversee the clinic's daily operations and ensure all administrative tasks' efficient and effective functioning.
Requirements
Prior experience as an office manager in a healthcare setting, preferably in podiatry
Strong knowledge of insurance reimbursement and prior authorization processes
Excellent communication skills, both written and verbal
Ability to manage and motivate a team of administrative staff
Proficiency in electronic medical record (EMR) systems
Must be able to travel between Gonzales and Baton Rogue clinics
Responsibilities
Coordinate with the team's daily clinic operations, including scheduling, corresponding with the billing company, and patient intake.
Ensure proper record-keeping and scheduling are met with the team.
Work closely with a small and efficient staff, providing guidance and support as needed.
Ensure compliance with all healthcare regulations and standards
Maintain accurate and up-to-date patient records using EMR systems
Handle insurance reimbursement and prior authorization processes efficiently and effectively
Communicate effectively with patients, employees, physicians, and other healthcare professionals
Be able to adapt to the growth of the clinic and dynamic changes in healthcare
If you are a motivated and experienced office manager with a strong background in insurance reimbursement and prior authorization, we encourage you to apply for this exciting opportunity.
If you want to work with us, please apply through the link below.
OFFICE MANAGER I
Office manager job in Iowa, LA
The Office Manager administers the operation of the entire branch office system of the financial institution. This position acts as a player and coach, oversees branch operations, and directly manages employee's performance. The Office Manager is expected to drive branch performance results through strong individual sales performance in addition to ensuring the team meets and exceeds branch sales, quality, and service goals while maintaining an operationally efficient and compliant branch.
Essential Duties and Responsibilities:
Manages overall branch office operation and profitability.
Represents the financial institution to the community through good customer relations.
Establishes and helps to attain internal performance objectives for branch office business volume, deposits, loan portfolios and quality of audit reports.
Participates in and encourages lending activities directly.
Prepares financial and regulatory reports required by law, regulations and the Board of directors.
Directs financial institution personnel in activities to ensure prompt, accurate and dependable customer service.
Maintain a high level of company and customer confidentiality.
Requires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E Act)
Other Duties and Responsibilities:
Promotes JD Bank in the community by participating in community affairs to increase bank's visibility for new business opportunities.
Maintains an awareness of economic conditions and planned developments within the service area that could affect the overall profitability of the office.
Assumes responsibility to evaluate, recommends and insures the implementation of established security procedures throughout the Office.
Implements training of personnel in regards to procedures.
Adherence to and support of all compliance and BSA/AML rules and regulations related to this job function.
Performs other duties that may be assigned by Management.
Education and Experience:
Bachelor's degree in business, Accounting, Finance or equivalent experience, preferably in a financial institution.
Three to five years of management experience; a working knowledge of banking principles and practice.
Extensive background in financial institution operating policies and procedures, banking regulations (state and federal), employee development and public relations.
Ability to interact diplomatically with a variety of individuals at various organizational levels.
Must be able to make independent decisions and solve problems within the bank policy and compliance guidelines.
Preferred Skills:
Proficiency with PC-based software i.e. Microsoft programs, Excel, Word and Outlook.
Supervisor or leadership experience required.
Must be detailed oriented and well organized.
Must have ability to solve practical problems and deal with a variety of situations exercising flexibility, critical thinking skills and sound judgement.
Knowledge of portfolio management concepts and the “best practices” in risk management methods.
Ability to independently formulate and draft balanced, well-reasoned recommendations and to present such recommendations persuasively to Senior Management
Scheduling:
Work schedule will vary depending upon location, but will consist of an 8-hour shift between the hours of 7:45 a.m. - 6:30 p.m., Monday through Friday. Schedule may require representing the company after hours at related functions, customer calls or training. Occasional overtime may be required. Regular attendance is required.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use of hands and fingers to feel or handle equipment and files; reach with hands and arms; and talk and hear. The employee is occasionally required to climb or balance and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Auto-ApplyFront Office Manager
Office manager job in New Orleans, LA
Job Description
Responsible for overseeing Front Desk Agents and Front of House operations to ensure compliance with all standards and policies.
Compensation:
$40,000 - $47,000
Responsibilities:
Prepare and distribute weekly schedules in a timely manner
Review and complete all required reports, including end-of-month reporting
Maintain proper filing and organization of all documentation
Must be available to cover any shift as needed
Qualifications:
Excellent communication and customer service skills
Strong organizational abilities
Proficiency in Microsoft Office applications
Solid computer literacy
Proven management and leadership skills
About Company
Q&C Hotel Bar New Orleans Autograph Collection is part of the Marriott Brand of Hotels as an Autograph Collection Property.
This property is a franchise property managed by Encore Hospitality.
Front Office Manager
Office manager job in Laplace, LA
We are seeking a dedicated, experienced, and hands-on Front Office Manager to lead our front desk team and ensure every guest enjoys an exceptional stay. The ideal candidate is a strong leader with excellent communication skills, a passion for hospitality, and the ability to thrive in a fast-paced environment.
Key Responsibilities
* Oversee daily front desk operations, ensuring smooth check-ins, check-outs, and guest service.
* Train, coach, and supervise front desk agents and night audit staff.
* Handle guest concerns promptly and professionally, ensuring guest satisfaction.
* Maintain accurate records, reports, and financial reconciliations.
* Manage scheduling, payroll approvals, and staffing levels based on occupancy.
* Ensure compliance with brand standards, safety procedures, and company policies.
* Collaborate with Housekeeping and Maintenance to ensure room readiness and property cleanliness.
* Monitor and improve guest satisfaction scores.
* Assist with reservations, group blocks, and rate management as needed.
* Maintain a welcoming, service-focused front office environment.
Qualifications
* Previous hotel front desk supervisory or management experience required.
* Strong leadership, communication, and customer service skills.
* Proficiency in hotel PMS systems (Autoclerk preferred but not required)
* Ability to multitask, solve problems, and remain calm under pressure.
* a strong understanding of hotel operations and brand standards.
* Flexible availability, including weekends and holidays.
Preferred Skills
* Experience with guest satisfaction programs and reporting.
* Knowledge of night audit procedures.
* Bilingual (English/Spanish) is a plus.
Benefits
* Competitive pay
* Paid time off
* Health, dental, and vision options (if applicable)
* Employee discounts
* Opportunity for growth and advancement
Front Office Manager
Office manager job in New Orleans, LA
Tennessee Williams famously captured the charm and romance of our city in his plays and stories, and it's all on show here at Loews New Orleans Hotel. Located in the Warehouse District, discover comfort and luxe experiences all within the heart of the Big Easy. Welcome to New Orleans' Cultural Crossroad.
We are seeking an Front Office Manager to direct and supervise the operational activities of the guest services team to the appropriate levels of service and quality as defined by Loews Hotels. The Front Office Manager will ensure the guest service team is exceeding expectations for telecom, front desk and concierge services as desired by the guest. Overall responsibilities include room type management, training, team relations, communication, cash handling, day to day supervision in partnership with the front office leadership.
Qualifications
* Minimum two to three years Front office or guest services management with at least one year supervisory experience
* Knowledge of hotel operations
* Excellent and demonstrated communication skills: written and verbal
* Outstanding and proven guest service skills
* Organizational skills
* Ability to work weekends, evenings, holidays as necessary, required
* Experience with hotel property management systems. Opera preferred.
* A Bachelors degree in hospitality management and/or business is preferred but not required
Auto-ApplyFront Office Manager
Office manager job in New Orleans, LA
Job Description
Tennessee Williams famously captured the charm and romance of our city in his plays and stories, and it's all on show here at Loews New Orleans Hotel. Located in the Warehouse District, discover comfort and luxe experiences all within the heart of the Big Easy. Welcome to New Orleans' Cultural Crossroad.
We are seeking an Front Office Manager to direct and supervise the operational activities of the guest services team to the appropriate levels of service and quality as defined by Loews Hotels. The Front Office Manager will ensure the guest service team is exceeding expectations for telecom, front desk and concierge services as desired by the guest. Overall responsibilities include room type management, training, team relations, communication, cash handling, day to day supervision in partnership with the front office leadership.
Qualifications
Minimum two to three years Front office or guest services management with at least one year supervisory experience
Knowledge of hotel operations
Excellent and demonstrated communication skills: written and verbal
Outstanding and proven guest service skills
Organizational skills
Ability to work weekends, evenings, holidays as necessary, required
Experience with hotel property management systems. Opera preferred.
A Bachelors degree in hospitality management and/or business is preferred but not required
Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
Customer Experience Manager
Office manager job in Lafayette, LA
Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. This position will be expected to teach, coach and train associates on The Home Depot policies and procedures and ensure all associates are working in a safe manner all the time. CXMs will communicate priorities, ensure daily tasks are completed and keep the store running smoothly. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following SOPs. CXMs will provide input to Store Manager and Assistant Store Managers on Associates performance through the ongoing performance management and talent planning discussions. Although the CXM does not have direct reports, they will participate in the selection process as needed. Each associate has the responsibility of providing a safe working environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions, and working safely as to not endanger themselves, co-workers, vendors, or customers.
Key Responsibilities:
* 25% - Customer Service / Experience - Drive customer service and associate engagement; coach associates on proper customer service techniques and ensure team is providing the highest level of customer service. Lead GET culture and set the example, observe customer interactions, recognize wins and coach on ways to improve. Ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly. Ensure all associates understand the impact of excellent customer service, in-stock, and store appearance. Recognize great customer service behaviors. Provide feedback on service standards. Monitor customer flow through checkouts and take action to ensure customers are receiving fast.
* 25% - People - Provide in the moment coaching based on observations and behavior. Partners with ASMs regarding formal performance conversations and discipline. Recognizes associates for demonstrating expectations. Use recognition tools (BRAVO / Homer) to highlight associates demonstrating values-based behaviors and productivity. Walk Top/Bottom Sales and Shrink classes in the store with associates, reviewing safety, on-shelf availability, and Store Appearance Standards. Review productivity tasks across store tasking platforms and conduct quality walks of recently completed tasks. Walk off-shelf merchandising locations; ensure areas are set according to MAP or regional direction. Ensure associates have completed training requirements of position. Give input to ASMs on associate performance and participate in talent planning for all hourly associates. Assist SM and ASMs with associate interview and hiring process. Approve and address missed punches, variances, schedule changes, receive "call outs," and communicate with ASMs and SM regarding follow-up actions. Communicate and ensure associates adhere to store standards. Adhere to all Company policies and procedures and holds associates accountable for the same.
* 25% - Safety - Ensure associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Complete specified safety training courses applicable to role and follow all prevention policies and procedures. Use Proper PPE (Personal Protective Equipment) and guide associates on proper use. Utilize proper lifting techniques and educate store associates on these practices. Obey the required safe distances around Lift Equipment and guide other associates on the correct policies. Adhere to work rules identified in Standard Operating Procedures and inform store associates on these rules. Immediately correct unsafe conditions and offer assistance to customers who are shopping in an unsafe manner; ensure that aisles and flooring surfaces are safe. Ensure associates complete all store checklist in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action in put in place. Recognize store associates for safe behavior.
* 25% - Shared Manager On Duty - Lead store kickoff meeting and walk each department to ensure store readiness. Communicate messages, priorities and tasks to all associates. Perform Opening, Closing and MOD tasking as well as other whole store focus responsibilities. Conduct hand-off walk with the prior MOD before their shift ends; identify areas for focus or follow-up. Validate daily store priorities with ASMs and SMs. Ensure associates complete all store checklists in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action is put in place. Make sure all equipment and machines are functioning properly. Review current and upcoming events and ads to determine if any action is required; partner with appropriate DS or ASM as required.
Direct Manager/Direct Reports:
* This Position typically reports to Store Manager
* This Position has 0 Direct Reports
Travel Requirements:
* No travel required.
Physical Requirements:
* Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
Working Conditions:
* Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
* Must be eighteen years of age or older.
* Must be legally permitted to work in the United States.
Preferred Qualifications:
* None
Minimum Education:
* The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
* None
Minimum Years of Work Experience:
* 1
Preferred Years of Work Experience:
* None
Minimum Leadership Experience:
* None
Preferred Leadership Experience:
* None
Certifications:
* None
Competencies:
* Action Oriented
* Directs Work
* Builds Effective Teams
* Drives Engagement
Customer Accounts Manager
Office manager job in Lafayette, LA
Job Schedule Corporate Retail Store Job ID 72252 Date posted 11/21/2025 Customer Accounts Manager The salary range for this role is $13.50 to $14.25 per hour. * This position is also eligible for incentive pay based on performance. Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals. As a Customer Account Manager, you will strategically influence team performance to help our customers achieve their goals of ownership and assume a wide variety of job functions at the direction of the General Manager.
Skills for Success
Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership, multi-tasking, organizational, and negotiation/persuasion skills are essential. Like all Aaron's team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
* Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments
* Assist General Manager with operational functions which include account recommendations, payment frequency and payment history to monitor accuracy
* Second up to the General Manager
* Build authentic customer relationships to support customers in their ownership goals and drive sales
* Manage the collections process by counseling customers to gain timely lease/merchandise renewals
* Review and close lease agreements, which includes confirming customer identification, collecting money and obtain customer signatures on lease agreements
* Contact customers who have not renewed merchandise agreements
* Maintain customers contact over the phone and through home visits
* Update customers information and maintain accuracy
* Manage entire accounts staff to achieve daily, weekly and monthly accounts department goals
* Clean and certify merchandise in the cleaning station for all merchandise personally returned
* Complete and maintain weekly vehicle maintenance sheet and route sheets daily
* Load, secure and protect product in company vehicle
* Safely operate company vehicle
* Assist the Sales Team as needed
* Any other reasonable duties requested by management
Requirements
* United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
* Must meet DOT requirements to obtain certification in required states (United States)
* Ability to work schedule of hours varying from 8 am to 9 pm
* Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
* Two years of college or two years of previous management experience preferred
* High School diploma or equivalent preferred
* Excellent interpersonal and communication skills
* High energy with the ability to effectively perform all functions of the store and multitasking effectively
* Proper telephone etiquette
* Uphold the Aaron's Brand and protect company assets
* Maintain a professional appearance
* Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes:
* Paid time off, including vacation days, sick days, and holidays
* Medical, dental and vision insurance
* 401(k) plan with contribution matching
* Note that the pay range provided above is the lowest to highest ratewe in good faith believe we would pay for this role at the time of this posting. We may ultimately paymore or less than the posted range, and the range may be modifiedin the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remainsin the Company's sole discretion unless and until paid and may be modifiedat the Company's sole discretion, consistent with the law.
Benefits vary based on FT and PT employment status.
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Front Office Manager
Office manager job in Kenner, LA
Join Our Team at LA Imaging Solutions
We are seeking an experienced Front Office Manager to lead operations for our busy MRI Department. In this leadership role, you will oversee front office staff, coordinate scheduling, ensure excellent patient experiences, and support smooth daily operations across multiple MRI sites. If you thrive in a fast-paced healthcare environment and excel at managing teams, we'd love to hear from you!
What You'll Do:
· Lead and supervise front office staff, ensuring top-notch customer service and efficient workflows.
· Serve as the main point of contact for the LA Imaging Solutions Call Center.
· Coordinate and oversee MRI patient scheduling across all locations.
· Step in to cover front desk duties when needed.
· Oversee MRI charge submissions, HCFA form creation, and image uploads.
· Manage report distribution to physicians, attorneys, and adjusters.
· Assist with processing attorney payments and maintaining financial records.
· Collaborate with the MRI Department Manager on process improvements.
What We're Looking For:
· High school diploma or equivalent (Associate's degree in healthcare or business preferred).
· 3+ years of supervisory experience in a medical office (imaging or radiology experience preferred).
· Strong leadership, communication, and organizational skills.
· Proficiency in Microsoft Office and healthcare scheduling/billing systems.
· Knowledge of HIPAA and medical office best practices.
Why Join Us:
· Opportunity to lead a dynamic team in a respected healthcare organization.
· Supportive work environment focused on patient care and team success.
· Competitive pay and benefits package.
📍 Location: Primarily office-based within MRI department facilities, with occasional travel to other MRI sites.
🕒 Schedule: Full-time, Monday-Friday 8am - 5 pm
If you are a motivated leader with a passion for healthcare operations, apply today and take the next step in your career!
Monarch Medical Management is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.ocal, state, or federal law.
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Office Coordinator - Lafayette Site
Office manager job in Lafayette, LA
Do you want to be a part of the formation of the whole person in a learning and working environment where character development and faith formation are as essential as academic achievement? The University of Saint Francis is inviting applicants for an Office Coordinator.
The University of Saint Francis in Lafayette, Indiana invites inquiries, nominations, and applications for the position of Office Coordinator. Saint Francis is a Catholic, Franciscan university in the liberal arts tradition. The Office Coordinator will report to Academic Coordinator and will help carry out responsibilities at our Lafayette, Indiana campus, ensuring the university's Catholic identity, Franciscan charism, and commitment to the liberal arts remain at the center of our educational mission and public identity. The Office Coordinator is responsible for assisting the Academic Coordinator in advancing the university's efforts in implementing the new mission statement and strategic plan. The successful candidate will require a high school diploma or equivalent (associate degree preferred) and will have minimum of three years' experience in similar roles.
Interested applicants should complete the online application, and include a cover letter, a resume, and the contact information for three references. The cover letter should directly address the responsibilities of the position with special emphasis placed upon the candidate's qualifications and experience as well as how the applicant will seek to advance the Catholic, Franciscan Mission of the University. Finalists may be required to provide official transcripts. Review of applications will begin immediately and will continue until the position is filled.
The University of Saint Francis offers formation of the whole person by providing an encounter with the heart and mind of Jesus Christ so that God, who is Love, may be loved. Through our Catholic identity, Franciscan charism, and liberal arts tradition, we prepare students for personal and professional lives of virtue, service, and joy.
USF core values are the standards of behavior for every member of the university. They reflect those of the Sisters of Saint Francis of Perpetual Adoration and bring their charism to the university.
* Ceaseless Adoration - We adore God and interact with others in a way that honors His Presence.
* Generous Love - we spend time in community, give of ourselves, and accept help from others.
* Franciscan Joy - we delight in the simple things and give thanks in all circumstances.
The University of Saint Francis promotes and celebrates the Catholic identity and Franciscan charism of the institution with an invitation to students, faculty and staff of all faiths. This God-centered and student-focused approach invites all employees to be a part of the formation of the whole person (students and colleagues) in a learning and working environment where character development and faith formation are as essential as academic achievement. Molding well-rounded, faith-filled, ethical leaders is the essence of the university's approach and all employees are expected to engage in a way that fulfills and furthers the mission.
The university's strategic plan can be found at: *****************************
Job Description
Front Office Assistant Manager (Hotel) - Bossier City
Office manager job in Bossier City, LA
External Job Title Front Office Assistant Manager (Hotel) - Bossier City Why We Need Your Talents: With our rapid projected expansion, the Live! Casino & Hotel Brand is searching for the right talent to grow with the organization and help drive our future success.
The Front Office Assistant Manager is responsible for supervising and administering the operation of the Front Office Department.
Responsibilities
Where You'll Make an Impact:
* Responsible to the Front Desk Office Manager for successful performance of assigned duties.
* Responsible for the supervision and performance of Guest Service Agents, Rooms Control Agents, Night Auditors, and Bell Persons.
* Oversee the daily operation of services for the hotel room operations and the execution of deposits & billing.
* Address all guest service needs and resolve any service-related problems or issues. Assist front office staff in understanding guests' ever-changing needs and expectations.
* Knowledge of guests' needs assessments and quality standards for service. Order supplies to ensure proper par levels.
* Monitor team performance on an ongoing basis.
* Establish and maintain effective channels of communication with team members.
* Perform all administrative duties as necessary including attendance records & coaching and counseling.
* Address and follow through with all departmental maintenance and equipment needs.
* Assist in managing the budget for the Front Office. Ensure the safety and security of employees and customers.
* Maintain highest occupancy level working closely with sales and revenue management regarding group bookings and occupancy and rating related trends.
* Achieve measurable goals to ensure highest level of guest service/satisfaction.
* Review staffing levels to maintain budgeted levels employment.
* Delegate authorized and assigned responsibilities.
* Participate in the hiring process of Front Office staff to ensure best selection.
* Review rooms activities and promotional status with Hotel leadership.
* Meet with departmental directors and managers as necessary.
* Other duties as assigned.
* Ability to extend complimentaries in accordance with the property comp matrix.
Skills to Help You Succeed:
* Able to communicate without impediment with guests and staff in all areas relating to guest service.
* Ability to analyze and interpret departmental needs and results.
* Knowledge of front office and reservation procedures and Innkeepers Laws.
* Ability to solve complex problems.
* Ability to perform assigned duties under frequent time pressures.
* Broad variety of tasks and deadlines requires an irregular work schedule.
* Ability to perform assigned duties in an interruptive environment.
Qualifications
Must-Haves:
* High School education or equivalent.
* Three (3) to five (5) years of experience in a high-volume hotel, front office, reservations or room division management with a four (4) year degree in a related field or equivalent work experience.
* You will be exposed to an alcohol and smoking environment and must be able to work in such environment.
* Must have the ability to secure and maintain licensure as required by Louisiana Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live's operating standards.
Auto-ApplyFront Office Manager
Office manager job in Laplace, LA
The Front Office Manager is responsible for successful operation of the hotel, is required to motivate, lead, supervise and direct the operations of the hotel and its departments. They will motivate, and serve as a property leader at the hotel and to the corporate offices and owners.
Manages and motivates all front office and guest services personnel with the daily supervision to include staffing, training, discipline, scheduling, and visually monitoring performance to ensure adherence to all service and productivity standards to provide guest satisfaction.
Checks and controls room reservations, front office systems, supplies inventory, scheduling, forecasting and department budget to maximize revenue.
Compiles and prepares financial reports, including: rate and availability calendar.
Communicates with guests and associates both verbally and in writing to answer questions and provide clear direction in advising and instructing staff in details of work.
Organizes, conducts and/or attends meetings to obtain and disseminate pertinent information.
Requirements:
Works directly with department managers to ensure a seamless workflow on a daily basis.
Participates in mandatory training.
Participates and ensures implementation in sales and marketing programs.
Completes random guest-registry audit to assure accuracy and completeness.
Maintains key control and loss prevention programs.
Ensures that all, procedures, federal and state policies are followed.
Reports aged open accounts to Support Office Accounting Department.
Any other requests from the Corporate Office.
Qualifications: Candidate must have previous work experience with Marriott FOSSE system.
Candidate must have previous Supervisor, Front Desk Manager or Manager on Duty job experience.
Candidate must have great personality for higher Guest Services and better working experience with the Front Desk staff.
Candidate must be able to work evenings, weekends available for on call.
Candidate must be knowledgeable in Marriott's Brand Standards.
Front Office Manager
Office manager job in New Orleans, LA
Responsible for overseeing Front Desk Agents and Front of House operations to ensure compliance with all standards and policies.
Prepare and distribute weekly schedules in a timely manner
Review and complete all required reports, including end-of-month reporting
Maintain proper filing and organization of all documentation
Must be available to cover any shift as needed
Excellent communication and customer service skills
Strong organizational abilities
Proficiency in Microsoft Office applications
Solid computer literacy
Proven management and leadership skills