Customer Experience Manager - Contract
Office manager job in Gardena, CA
At CALPAK, we design thoughtfully crafted travel goods that make movement easier, more joyful, and more personal. As a fast-growing, digitally native brand, our relationship with customers extends far beyond the product itself and is built on trust, responsiveness, and a genuine commitment to care at every touchpoint.
We are seeking an experienced Customer Experience Manager to join our team on an interim basis to cover a maternity leave. The ideal candidate has proven experience in customer service leadership and thrives in a fast-paced, digitally driven environment. This role will report to the Executive Director of DTC and will work closely with colleagues in the digital, marketing, operations, and production departments to drive and achieve customer retention goals. The Interim Senior CX Manager will also oversee our Assistant CX Manager and lead strategic initiatives that advance CALPAK's customer experience vision.
RESPONSIBILITIES:
Customer Experience Leadership & Strategy
Define and evolve the customer experience roadmap, ensuring all CX channels align with brand voice and business objectives.
Lead strategic initiatives that drive customer retention, operational efficiency, and overall business growth.
Partner with cross-functional teams (retention marketing, production, operations, retail and digital) to analyze customer feedback, identify opportunities, and influence CX-driven decisions.
Advance CALPAK's DTC experience through personalized and proactive customer journeys, improved post-purchase engagement, segmentation strategies, and tailored communication.
Enhance the end-to-end digital customer experience through optimized post-purchase flows, self-service tools, customer education, and more.
Team & Workflow Management
Oversee the Assistant CX Manager, providing leadership, coaching, and development support.
Ensure smooth operations of the offshore CX team, including scheduling, onboarding, performance processes, and alignment with CX KPIs.
Own CX workflows and operations across platforms and communication channels to ensure consistency and efficiency.
Data, Reporting & Insights
Collaborate with Assistant Manager to analyze findings from current reporting structures and insights to guide CX decision-making.
Monitor key performance metrics and identify improvements to maximize efficiency and customer satisfaction.
Build frameworks for capturing holistic customer insights (satisfaction, effort, sentiment) and translate findings into meaningful experience enhancements.
Strengthen the feedback ecosystem and partner cross-functionally to incorporate customer learnings into product, digital, and operational roadmaps.
CX Systems & Cross-Functional Execution
Oversee onboarding and optimization of CX-related platforms, tools, automation, and proactive communication capabilities.
Maintain alignment and communication between CX and key stakeholders to ensure goals, feedback, and initiatives are effectively shared.
Enhance customer knowledge resources and self-service experiences to reduce friction and empower customers throughout their journey.
Stay up to date on industry trends, tools, and best practices to support emerging CX and company-wide needs.
QUALIFICATIONS:
5+ years of experience in customer service environment.
Gorgias, Zendesk or similar CRM experience required.
Proficiency in Shopify or ecommerce platform experience preferred.
Excellent written and verbal communication skills.
Experience building, leading, and developing a team.
Strong analytical skills and the ability to interpret and act on data insights.
A proactive problem solver with strong troubleshooting and escalation judgment.
Comfortable with ambiguity and able to take initiative in leading projects.
Proven success working cross-functionally with all levels of the organization.
Highly collaborative, driven, and passionate about elevating customer experience.
Salary range: $80,000-$100,000 annually (annualized for a 6-month contract)
Office Manager
Office manager job in Westminster, CA
We have an opening for an Office Manager to support the daily operations of our office,
This is 100% on site, this is for North Orange County, very close to the freeway!
Garden Grove area.
Hours will be from 8AM-5PM Monday to Friday
This is a small office of 14 employees!
Key Responsibilities:
Oversee daily office operations and maintain a professional work environment
Serve as the first point of contact for visitors, vendors, and internal departments.
Draft and edit emails, notices, and internal communications.
Maintain organized digital and physical filing systems, company records, and internal documentation.
Help coordinate workflow between sales, accounting, and warehouse teams to keep operations running efficiently.
Manage office supplies, equipment, vendor relationships, and maintenance requests
Assist with HR functions such as onboarding, timesheets, PTO tracking, and maintaining employee records
Support accounting tasks including expense tracking, invoice coordination, and basic bookkeeping (if applicable)
Assist leadership with scheduling, travel arrangements, and special projects
Maintain company policies, safety procedures, and compliance documents
Desired Qualifications
2-4 years of office administration or office manager experience.
Strong communication skills and a professional, positive attitude.
Strong organizational skills and attention to detail
Proficiency in Microsoft Office / Google Workspace
Experience in HR
Problem-solving mindset and ability to work independently
Ideal Candidate Traits- Reliable, proactive and resourceful
Strong sense of ownership and professionalism
Comfortable handling sensitive information
Ability to multitask and prioritize in a fast -paced environment
Able to support both management and operations teams
Bi-lingual skills (English + Chinese) preferred but not required.
Must have recent work experience as an Office Manager
2-4 years of recent experience.
**Note this is a small office **
Desired Skills and Experience
* Oversee daily office operations and maintain a professional work environment
* Serve as the first point of contact for visitors, vendors, and internal departments.
* Draft and edit emails, notices, and internal communications.
* Maintain organized digital and physical filing systems, company records, and internal documentation.
* Help coordinate workflow between sales, accounting, and warehouse teams to keep operations running efficiently.
* Manage office supplies, equipment, vendor relationships, and maintenance requests
* Assist with HR functions such as onboarding, timesheets, PTO tracking, and maintaining employee records
* Support accounting tasks including expense tracking, invoice coordination, and basic bookkeeping (if applicable)
* Assist leadership with scheduling, travel arrangements, and special projects
* Maintain company policies, safety procedures, and compliance documents
Desired Qualifications
* 2-4 years of office administration or office manager experience.
* Strong communication skills and a professional, positive attitude.
* Strong organizational skills and attention to detail
*
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Business Manager
Office manager job in Buena Park, CA
This role reports directly to the CFO and presents an exciting and unique opportunity for someone who is seeking a career in corporate finance or business administration. A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.
A successful candidate will provide support to administrative departments and management functions. xevrcyc
They will work closely with leadership to oversee current operations and implement strategic initiatives.
Office Coordinator
Office manager job in Norwalk, CA
Job Title: Administrative Coordinator
Type: Contract-to-Hire
Pay Rate: $25-$27/hour
LHH is seeking a highly organized and detail-oriented Administrative Coordinator to join our client's team. This role will work closely with the Project Office Manager to support day-to-day operations and ensure smooth administrative processes.
Key Responsibilities:
Process payroll accurately and on time
Handle new hire onboarding and terminations
Manage extra work billings and related documentation
Maintain document control and ensure compliance with company standards
Provide general administrative support across the project team
Qualifications:
3-5 years of administrative experience required
Construction industry experience strongly preferred
Strong proficiency in Microsoft Office Suite and document management systems
Excellent organizational skills and attention to detail
Ability to multitask and prioritize in a fast-paced environment
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
Dental Office Manager
Office manager job in San Juan Capistrano, CA
Job Description
Seeking a talented Dental Office Manager to join and lead our dental team!
Compensation: Insert Pay.
Schedule:
Experience working front office and managing a dental office.
Strong understanding of insurance, billing and treatment planning.
The desire to build and develop strong leadership skills
The ability to work closely with doctors to strategize and build an awesome practice.
Duties for our Dental Office Manager include:
Supervising both front and back office staff to ensure top quality care for our patients.
Making sure production and hygiene schedules are optimized to meet our goals.
Submit claims and manage our accounts receivable.
Ensure all OSHA guidelines are met.
Run team meetings including morning huddles.
Delegate duties to staff to ensure all daily tasks are completed.
Skills:
General Practice
Dentrix
Benefits:
Medical
Dental
PTO
Bonuses
Compensation:
$75,000/year
Manager, Dental Office
Office manager job in Huntington Beach, CA
Grow Healthy If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn't just welcomed - it's nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don't just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it's a calling that drives us forward every day.
Job Overview
The Dental Office Manager is responsible for the overall coordination of business, operational, compliance, and clinical dental activities at one or more of the AltaMed dental locations or outreach units. The Manager works with the clinical Site Dental Director to ensure effective and efficient workflow and operations at the dental site level. The Manager collaborates with the Clinic Director, Site Medical Director, corporate support departments, and corporate dental leaders to drive performance and outcomes of organization-wide strategic goals under the Quality, Service, Finance, and People categories. Measures performance and progress against goals, identifies trends, and takes action steps to drive performance.
Minimum Requirements
* Bachelor's degree in Healthcare Administration, Public Health, or Business Administration required
* Minimum 4 years of experience in a healthcare setting with leadership experience required.
* Bilingual English/Spanish preferred.
* A minimum requirement of a valid BLS certification or higher, following the American Heart Association (AHA) or the American Red Cross guidelines.
Compensation
$90,521.60 - $113,152.00 annually
Compensation Disclaimer
Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.
Benefits & Career Development
* Medical, Dental and Vision insurance
* 403(b) Retirement savings plans with employer matching contributions
* Flexible Spending Accounts
* Commuter Flexible Spending
* Career Advancement & Development opportunities
* Paid Time Off & Holidays
* Paid CME Days
* Malpractice insurance and tail coverage
* Tuition Reimbursement Program
* Corporate Employee Discounts
* Employee Referral Bonus Program
* Pet Care Insurance
Job Advertisement & Application Compliance Statement
AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
Auto-ApplyDental Office Manager
Office manager job in Riverside, CA
Job DescriptionBenefits:
401(k)
Bonus based on performance
Health insurance
401(k) matching
Employee discounts
Training & development
Vision insurance
Our growing Dental Office is looking for an experienced, personable, enthusiastic Office Manager.
Responsibilities include but are not limited to:
-Overseeing the daily operations of the dental office
-Develop a high level of patient satisfaction
-Strong leader who leads by example
-Motivation to meet monthly production and collection goals
We offer benefits (medical and dental) as well as paid vacations, holidays and 401K. Excellent income potential and incentives.
Full-time, Monday thru Friday.
Requirements:
-Minimum 5 years experience as a Dental Office Manager. HMO experience is highly desirable.
-Strong sales and presentation skills a must. Explains dental needs to our patients in a way that helps them
understand what treatment is recommended and makes the patients feel comfortable and confident.
-Strong communication skills
-Team player
-Pro-active / Self starter
-Detail Oriented
-Reliable
Please email your resume.
Thank you,
Dental Office Manager
Office manager job in Santa Ana, CA
Ready to turn up the Fun in Children's Dental FunZone?
We're looking for an experienced Dental Office Manager to join our company. This role offers excellent career growth, competitive compensation, bonuses, and benefits. You'll oversee daily operations, foster a positive office culture, ensure great patient experiences, and drive revenue growth. As a Dental Office Manager, you'll lead your team and collaborate with our Doctors and Regional Manager to ensure success.
Minimum of 2 years in GP or pediatrics is required as a Manager or 3 years as a Treatment Coordinator. Must have a thorough knowledge of dental billing, insurance PPO/HMO plans along with Denti-cal.
Benefits offered:
Medical, Dental, and Vision Insurance
Flexible Spending Account
401K Retirement Plan
Employee Discounts and Perks
Vacation and Sick pay
Endless opportunities to grow within the Company
Monthly Bonuses
Employee Referral Incentive Program
Job Duties:
Oversee daily operations of the dental office, including scheduling, billing, and patient care
Develop and implement office policies and procedures to ensure efficiency
Present financial treatment plans and secure case acceptance
Meet monthly production/collection goals.
Increase revenue each year & profit; control costs to meet monthly budgets
Boost morale, motivation, and team-building activities for staff.
Oversee daily office activities and provide direction and guidance for the team as needed.
Collaborate with dentists and other healthcare professionals to provide the best possible care for our patients
Respond to patient concerns and issues to influence patient satisfaction.
Oversee staff scheduling and coverage.
Desired Profile/Background:
MUST LOVE WORKING WITH CHILDREN.
Minimum 2-5 years of dental office management experience or 2-3 years of Treatment Coordinating experience
Knowledge of OSHA and HIPAA Compliance Standards
Advanced knowledge and use of dental terminology
Excellent customer service skills and strong attention to detail
Excellent interpersonal, oral, and written communication skills
Familiar with financing such as Care Credit/Lending Club
Familiar with electronic billing and billing knowledge
Knowledge of Dentrix Ascend is a plus
Ability to work in a fast-paced environment
Clean, neat professional appearance
Must be available to work some Saturdays
Job Type:
Full-time Mon-Friday 8:00 am-5:00 pm Saturdays 8:00 am -2:00 pm
Salary + Benefits + Bonuses
Pay: $65,000.00 - $85,000.00 per year
Work Location: In person
Dental Office Manager
Office manager job in Santa Ana, CA
We are looking for a Dental Office Manager to join our team! As a Dental Office Manager, you will lead the office in day-to-day operations in support of the doctors and office staff to help develop the practice while providing an exceptional patient experience.
Responsibilities
* Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment
* Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance
* Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly
* Lead strategic local marketing initiatives that help drive brand awareness and new patient growth
* Ensure compliance with health and safety regulations
* Travel as needed for training and to perform job functions
Benefits for FT Employees
* Healthcare Benefits (Medical, Dental, Vision)
* Paid time Off
* 401(k)
* Employee Assistance Program
Qualifications
* Minimum of high school diploma or equivalent required; bachelor's degree preferred
* 2+ years of leadership/management experience, dental experience preferred
* Strong communication and customer service skills to deliver an exceptional experience
* Proven leadership abilities, relationship building skills and team motivation
* Excellent multi-tasking and organizational skills
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
Auto-ApplyDental Office Manager
Office manager job in Santa Ana, CA
We are looking for a Dental Office Manager to join our team!
As a Dental Office Manager, you will lead the office in day-to-day operations in support of the doctors and office staff to help develop the practice while providing an exceptional patient experience.
Responsibilities
Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment
Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance
Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly
Lead strategic local marketing initiatives that help drive brand awareness and new patient growth
Ensure compliance with health and safety regulations
Travel as needed for training and to perform job functions
Benefits for FT Employees
Healthcare Benefits (Medical, Dental, Vision)
Paid time Off
401(k)
Employee Assistance Program
Qualifications
Minimum of high school diploma or equivalent required; bachelor's degree preferred
2+ years of leadership/management experience, dental experience preferred
Strong communication and customer service skills to deliver an exceptional experience
Proven leadership abilities, relationship building skills and team motivation
Excellent multi-tasking and organizational skills
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
Auto-ApplyDental Office Manager
Office manager job in Hemet, CA
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Health insurance
Paid time off
Training & development
We are a dynamic dental office growing at 20% for the last 3 years and double digits for the last 8 years. We are located in a brand new office with the latest technology, including CBCT, zirconia milling, scanners etc. This allows us to serve our patients with speed and accuracy to their high satisfaction. Our office has been serving the San Jacinto Valley for 35 years, we have built a solid back office team of 4 talented RDAs, 4 skilled and dedicated hygienists. We have a dedicated front office team of four that manages our schedules and billings, a marketing director. Two doctors round out the team, one experienced and one beginning the second generation of service. What we are missing is the link that ties front and back together, to help make our team more than the sum of its parts.
We are seeking someone with in-depth dental experience who can bring synergy to our team, paying attention to the details. Someone with a collaborative mindset who works well with strong personalities. Someone who can counsel others and help them be the best they can be, using moral principles to teach and encourage excellent team culture. Someone who can forecast business trends, sit in leadership meetings, identify challenges, set goals and make them transpire to enable success in ensuing years. Someone who can voice their concerns yet sustain consensus. Someone who can manage money, not be intimidated by 7 digit numbers.
We are seeking someone who is coachable and can mentor others: someone who can work with consultants to learn ways to work smarter and apply new knowledge to the workplace. Someone who is patient yet resilient in holding standards set to maintain integrity and excellence.
We are striving to be in a category of one. We are seeking someone who is anxious to join our journey for self improvement, team improvement and improving our community.
Job Summary
The office manager will be responsible for administering the day-to-day operations of the practice.
Summary of Essential Job Functions:
Hire and monitor office staff as directed.
Team calendar
Team Culture
Coordinate and carry out performance evaluations for staff members.
Maintain the office manuals (employee and HIPAA).
Maintain staff personnel records.
Ensure adherence to all laws and regulations regarding employment, affirmative action, safety, drugs, medical waste disposal and safety.
Ensure that patient records are accurate and complete, and that patient confidentiality is strictly maintained.
Oversee the financial aspects of the business, including billing, banking, accounting and accounts receivable.
Maintain accounts receivable equal to or less than one months production.
Ensure that correct coding is used to designate the diagnoses and procedures performed.
Follow up with insurance claims and delinquent accounts.
Maintain and monitor contracts with managed care organizations (credentialing).
Contract with outside services, such as medical billing agencies, as needed.
Maintain an appropriate office environment.
Monitor patient scheduling to ensure effectiveness.
Oversee the cleaning and maintenance of the facility.
Oversee the selection and maintenance of equipment.
Supervise the ordering of office supplies.
Minimum Requirements:
English/Spanish preferred
Current CPR certification.
Knowledgeable in dental software (Open Dental) computer system, google docs, sheets, etc.
Excellent communication skills.
Ability to perform detailed work according to established formats and protocols.
Ability to multitask.
3-5 years Dental experience, office management
We are not in a hurry, we are trying to fill this position with the right person who can help lead with us for the next several years. You may see this posting for a while; is it a right fit for you?
Dental Office Manager
Office manager job in Azusa, CA
Job DescriptionSalary: $32-39/hr
Experienced Office Manager needed for privately owned Dental Office. We have multiple doctors and offer every type of dental service. Patient-focused office with highly skilled staff. We take great pride in providing exceptional customer service to our patients who wish to experience unparalleled dental care. The ideal candidate should have excellent personal skills, a willingness to further their skills, and take great pride in the presentation of the office and themselves.
*Must be comfortable presenting and selling ortho, implant and full mouth cases.
Pay
$32-39/hr DOE
$Monthly Bonus of 1% of total office revenues
Benefits
Medical
Dental
Retirement Plan
Monthly Bonuses
Responsibilities
Operational
Focuses and trains on specialty, hygiene, and general dentistrys growth in collections.
Accurately maintains and analyzes financial reports and achieves practice financial goals.
Analyze internal processes, monitors competitors innovations, and recommends and implement procedural or policy changes to improve operations and control costs.
Monitor the facilities to ensure that it remains safe, secure, and well-maintained.
Prepare, monitor, and track operational reports and key vitals of the company to ensure accuracy and efficiency.
Oversees billing and collection processes.
Supervises patient recordkeeping and HIPAA compliance.
Ensures optimal patient care, monitors patient satisfaction, and resolves complaints.
Ensures office compliance to OSHA, Dental Board, and dental plan requirements.
Weekly and monthly reporting as requested by owner or Director and ensures managers are doing the same.
Evaluates and implements additional providers including GP, hygiene, and specialties
Personnel
Perform annual performance evaluations for the regions employees
Ensure adequate staffing levels are meet
Oversee and approve the regions employee schedules, time off and vacation request
Successfully manage the staff including employee relations, coaching and development.
Support the dentists and ensure their clinic duties are carried out
Perform to expectations of the production goals outlined by the executive team
Maintain and manage regulatory and compliance issues within your office.
Pluses
Open Dental
Spanish is a Plus!
Dental Office Manager
Office manager job in San Dimas, CA
Job Description
Front officemanager. We are looking for an experienced front office manager for General Dentistry. If you have excellent work ethics and dental experience we would like to hear from you. . Prefer 3 year's of experience,able to perform office manager and treatment coordinator. Duties includ treatment coordinator , collect the find a finance plan, and control the back office assistants following OSHA requirements and dental board auxiliaries regulations.
Perks:
Competitive compensation and flexible scheduling.
Supportive and friendly workplace culture.
Opportunities for continuing education and career advancement.
Paid time off and holidays.
If you're a dedicated dental hygienist with a passion for improving oral health and enhancing patient experiences, we want to hear from you! Please submit your resume and a brief note to ******************* or call -text ************* to apply.
Kassab Dental is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Kassab Dental
********************
Find us on Google, Yelp, Facebook an Instagram
Skills:
Cosmetic
General Practice
Orthodontic
Prosthodontics
Consulting/Training
Dentrix
Management Experience
Easy ApplyDental Office Manager
Office manager job in Fullerton, CA
Job DescriptionBenefits:
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Are you seeking a dynamic and supportive work environment that offers growth and career advancement? Our well-established PPO dental practice is looking for a skilled and dedicated Dental Office Manager to join our team. We believe in delivering quality patient care and creating a positive, efficient workspace for our team to thrive.
As a Dental Office Manager, you will play a vital role in overseeing the administrative and business aspects of our practice. Your leadership and organizational skills will ensure the smooth operation of the office, allowing the dental team to focus on providing exceptional patient care. We offer a competitive compensation package, including an exceptional bonus system, and a welcoming environment that fosters professional development.
Key Responsibilities:
Managing Staff:
Hire, train, and supervise dental staff, including scheduling and performance evaluations.
Foster a positive, team-oriented environment that promotes collaboration and professional growth.
Managing Finances:
Oversee financial operations, including billing, budgeting, and financial reporting.
Ensure timely insurance claim submissions and follow up on unpaid claims.
Patient Relations:
Ensure a smooth and positive patient experience, addressing patient concerns and maintaining high standards of care and service.
Handle patient inquiries and manage scheduling to optimize patient flow.
Marketing and Business Development:
Develop and implement marketing strategies to attract new patients and retain existing ones.
Promote the practice in the community through local events, social media, and outreach efforts.
Regulatory Compliance:
Ensure the practice complies with all federal, state, and local regulations, including OSHA and HIPAA standards.
Conduct regular audits and ensure compliance with safety protocols.
Facility Management:
Oversee the cleanliness, organization, and maintenance of the dental office.
Ensure that the office is fully stocked with necessary supplies and equipment.
Strategic Planning:
Collaborate with the dental team to set long-term goals and growth strategies for the practice.
Monitor and report on key performance metrics to drive practice improvements.
Qualifications:
Education:
High school diploma required. Bachelors degree in business administration, healthcare administration, or a related field is a plus.
Experience:
Minimum of 2 years of experience as a dental office manager or in a similar role.
Strong understanding of dental terminology, procedures, and insurance billing.
Skills & Competencies:
Excellent communication and interpersonal skills to effectively manage staff, interact with patients, and collaborate with healthcare professionals.
Strong leadership and conflict resolution abilities, with a proven track record of team management.
Highly organized to manage schedules, patient records, and financial documents.
Proficient in dental office software and computer systems (knowledge of Eaglesoft is a plus).
Customer service-oriented, with the ability to ensure that patients receive high-quality care and service.
Why Join Us?
Medical Benefits and Competitive compensation with an exceptional bonus system based on performance.
Opportunities for career growth and advancement in a supportive, team-focused environment.
A chance to be part of a practice that values quality patient care and invests in the success of its team.
If you're a motivated dental professional with a passion for leadership and operations management, we encourage you to apply and learn more about the opportunities available at our practice.
Dental Office Manager
Office manager job in Colton, CA
Job Description
Seeking a talented Dental Office Manager to join and lead our dental team!
Compensation: Insert Pay.
Schedule:
Experience working front office and managing a dental office.
Strong understanding of insurance, billing and treatment planning.
The desire to build and develop strong leadership skills
The ability to work closely with doctors to strategize and build an awesome practice.
Duties for our Dental Office Manager include:
Supervising both front and back office staff to ensure top quality care for our patients.
Making sure production and hygiene schedules are optimized to meet our goals.
Submit claims and manage our accounts receivable.
Ensure all OSHA guidelines are met.
Run team meetings including morning huddles.
Delegate duties to staff to ensure all daily tasks are completed.
Skills:
General Practice
Billing
Dentrix
Extended Functions
Bilingual
Spanish
Dental Office Manager/ Treatment Coordinator Upland CA
Office manager job in Rancho Cucamonga, CA
Job DescriptionBenefits:
Performance Based Incentives
Company Paid Holidays
40 hours paid sick days annually
401(k)
Competitive salary
Paid time off
We are a dynamic and rapidly expanding Dental Support Organization (DSO) led by passionate dentists and entrepreneurs. With 7 practices across Southern California, we are committed to building a patient-centered, team-driven culture that transforms the dental experience. As we scale, we're looking for a creative, resourceful, and driven Content Creator to help us share our story, strengthen our brand, and engage our growing network of patients and team members.
Required Qualifications
High School Diploma or equivalent required.
2+ years of experience in dental practice management or 3+ years in an office leadership role.
5+ years of total experience in a dental organization.
Minimum 1 year experience as a Treatment Coordinator.
Clinical experience (Dental Assistant, Hygienist, etc.) highly preferred.
In-depth knowledge of dental procedures, terminology, and insurance processes.
Familiarity with the California Dental Practice Act and Dental Hygiene Board of California (DHBC) regulations.
Strong understanding of third-party financing options (e.g., Cherry, CareCredit).
Proficiency with dental practice management software (e.g., Open Dental).
Working knowledge of electronic health records (EHR) and coding for dental and medical billing.
Job Responsibilities
Review and present treatment plans clearly and compassionately, emphasizing benefits and risks.
Answer patient questions regarding procedures, recovery, timing, insurance coverage, and costs.
Educate patients about payment options, including third-party financing, office plans, or discounts.
Build rapport and trust to support treatment acceptance and long-term patient relationships.
Provide accurate treatment estimates and ensure proper documentation of financial agreements.
Collect co-payments or deposits prior to scheduling treatment and assist with financing applications.
Manage operating budgets, monitor expenses, and oversee patient billing and collections.
Collaborate with billing staff to ensure correct posting of dental and medical procedure codes.
Generate and present financial and performance reports to ownership or upper management.
Manage provider schedules to maintain optimal clinical flow and patient experience.
Schedule and coordinate treatment appointments, ensuring smooth transitions between clinical and front office teams.
Track and follow up on outstanding treatment plans to encourage timely scheduling.
Oversee day-to-day office operations, including supplies, sterilization protocols, and facility upkeep.
Confirm insurance benefits, limitations, and pre-authorizations as needed.
Communicate insurance details clearly to patients and help resolve questions or discrepancies.
Coordinate with insurance providers to process claims, manage denials, and ensure accurate patient accounts.
Lead daily team huddles to align on schedules, goals, and performance metrics.
Collaborate with dentists, hygienists, assistants, and front office staff for coordinated patient care.
Supervise, train, and provide feedback to staff; participate in hiring and performance evaluations.
Foster a positive, communicative work environment and address conflicts or concerns proactively.
Ensure adherence to OSHA, HIPAA, CDA, and HR policies and safety standards.
Maintain accurate patient records, insurance documentation, and operational compliance.
Develop and implement office policies and procedures to support efficiency, safety, and regulatory compliance.
*The absence of specific duties in this description does not exclude them from the role if they are similar, related, or logically associated with the position. Additional responsibilities may be assigned or requested by management or executive leadership as needed.*
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other characteristic protected by law
Dental Office Manager / Treatment Coordinator (Part-Time with Growth Opportunity) Dental Office Manager / Treatment Coordinator (Part-Time with Growth Opportunity)
Office manager job in Del Mar, CA
Dental Office Manager / Treatment Coordinator (Part-Time with Growth Opportunity)
Hi, I'm Dr. Georgina from Blyss Dental! We're seeking an experienced Dental Office Manager / Treatment Coordinator who has a proven track record of success in managing dental offices and driving results. If you're passionate about making a meaningful impact in a patient-focused, high-integrity practice, we'd love to hear from you.
About the Role
This position starts as part-time (Monday, Wednesday, Friday), with the potential to grow into a full-time role. You'll be instrumental in improving our revenue, managing day-to-day operations, and ensuring patients feel cared for every step of the way. Monthly performance-based revenue bonuses are available for the right candidate who delivers results.
What We're Looking For
We're searching for someone who:
Has a proven track record of success as a Dental Office Manager with measurable results in improving office revenue.
Is knowledgeable about advanced dental procedures, such as dental implants and cosmetic dentistry, and can confidently discuss treatment options with patients.
Excels in managing and coaching front desk staff to improve phone skills, drive scheduling efficiency, and increase new patient bookings.
Can manage and oversee insurance claims to ensure accuracy, follow-up, and timely reimbursements.
Has a proven ability to present and close treatment plans for cosmetic and dental implant procedures, including offering financing options to patients.
Thrives in a team environment while maintaining high standards of integrity and patient care.
Your Key Responsibilities
Present honest and transparent treatment plans to patients, ensuring they feel confident and informed about their care.
Coach front desk staff to optimize phone conversion rates and maintain a smooth schedule.
Oversee and manage day-to-day office operations, including supplies, labs, and insurance claims.
Provide financial solutions to patients, offering financing options that make treatment plans more accessible.
Help foster a welcoming, calm, and relaxing environment for our patients and team.
Why Join Blyss Dental?
We're a high-integrity dental practice that prioritizes patient trust and care above all else.
You'll work in a beautiful, spa-like environment with an ocean view, designed to create a relaxing experience for both patients and staff.
This is a part-time role with the potential to grow into full-time as we continue to expand.
Performance-based monthly revenue bonuses give you the opportunity to directly benefit from your results.
How to Apply
If you have the experience, track record, and passion to make a difference at Blyss Dental, we'd love to hear from you! Send us your resume and a short note detailing your success in managing dental offices and driving revenue growth.
Let's work together to create beautiful smiles and a thriving practice!
Warmly,
Dr. Georgina
Blyss Dental
Dental Office Manager
Office manager job in Placentia, CA
Are you a dedicated dental professional looking for an opportunity to make a meaningful difference in a supportive and professional environment? At Children's Happy Teeth and Happy Braces, we're looking for a proactive Office Manager who shares our passion for excellence and service with strong leadership skills for large teams.
Why Join Us? 🌟
Since 2013, our practice has been a trusted name in pediatric dental care, delivering outstanding service to children and their families. Our success is built on our dedicated team, and we're excited to welcome the right candidate who can help us continue to grow and serve our community. Here's why you'll love working with us:
💸 Competitive Compensation: We offer a salary that reflects your skills and experience, along with performance-based bonuses.
🤝 Supportive Team Environment: Be part of a team that values collaboration and support. We work together to provide the best care for our patients.
📈 Growth Opportunities: We believe in the professional development of our staff and offer opportunities for training and advancement.
🩺 Comprehensive Benefits Package: Our employees enjoy full medical, dental, and vision insurance, and paid vacation.
🦷 Impactful Work: By managing office operations, you will play a key role in improving our patients' confidence in their smiles.
About the Role 📝
As our Office Manager, you will be responsible for managing the administrative, financial, and clinical operational aspects of the practice, including the execution and implementation of best practices for staff and patients as directed by the guidelines and policies of the company. Your mission is to achieve organizational goals by effectively managing the office's processes and ensuring all staff are properly trained and confident in their position. You will work closely with dentists, assistants, and support teams to ensure high levels of patient care, and efficient business practices.
Responsibilities 📋
🏢 Oversee daily office operations and supervise staff
🧠 Lead daily huddles and meetings.
🧑 🏫 Model proper workflow procedures for all new and existing staff members.
🌱 Provide consistent coaching and mentoring to the team to identify opportunities for improvement.
📚 Serve as the point of contact for support in maintaining department procedures and workflows.
What We're Looking For 🎯
Qualifications:
✅ Successful completion of the initial online assessment provided during the application process
👑 Strong leadership skills with the ability to foster a positive team environment and drive performance.
🎓 High school diploma or equivalent; additional education in business administration or healthcare management is a plus.
🦷 Minimum 2 yrs dental management experience is required; pediatric experience is a plus.
📊 Strong organizational and multitasking skills, with the ability to prioritize tasks effectively.
💻 Proficiency in dental software (e.g. ,Dentrix Ascend) and computer applications (e.g., Microsoft Office).
Ready to Make a Difference? 🚀
If you're ready to join a caring, professional team and contribute to healthier, happier smiles, APPLY NOW! We can't wait to welcome you to our team at Children's Happy Teeth and Happy Braces.
👉 Click HERE to Visit Our Website: ********************************
Manager, Dental Office
Office manager job in Huntington Beach, CA
Grow Healthy
If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn't just welcomed - it's nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don't just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it's a calling that drives us forward every day.
Job Overview
The Dental Office Manager is responsible for the overall coordination of business, operational, compliance, and clinical dental activities at one or more of the AltaMed dental locations or outreach units. The Manager works with the clinical Site Dental Director to ensure effective and efficient workflow and operations at the dental site level. The Manager collaborates with the Clinic Director, Site Medical Director, corporate support departments, and corporate dental leaders to drive performance and outcomes of organization-wide strategic goals under the Quality, Service, Finance, and People categories. Measures performance and progress against goals, identifies trends, and takes action steps to drive performance.
Minimum Requirements
Bachelor's degree in Healthcare Administration, Public Health, or Business Administration required
Minimum 4 years of experience in a healthcare setting with leadership experience required.
Bilingual English/Spanish preferred.
A minimum requirement of a valid BLS certification or higher, following the American Heart Association (AHA) or the American Red Cross guidelines.
Compensation
$90,521.60 - $113,152.00 annually
Compensation Disclaimer
Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.
Benefits & Career Development
Medical, Dental and Vision insurance
403(b) Retirement savings plans with employer matching contributions
Flexible Spending Accounts
Commuter Flexible Spending
Career Advancement & Development opportunities
Paid Time Off & Holidays
Paid CME Days
Malpractice insurance and tail coverage
Tuition Reimbursement Program
Corporate Employee Discounts
Employee Referral Bonus Program
Pet Care Insurance
Job Advertisement & Application Compliance Statement
AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
Auto-ApplyDental Office Manager
Office manager job in Buena Park, CA
Job DescriptionSalary: $35-28/hr
Experienced Office Manager needed for privately owned Dental Office. We have multiple doctors and offer every type of dental service. Patient-focused office with highly skilled staff. We take great pride in providing exceptional customer service to our patients who wish to experience unparalleled dental care. The ideal candidate should have excellent personal skills, a willingness to further their skills, and take great pride in the presentation of the office and themselves.
*Must be comfortable presenting and selling ortho, implant and full mouth cases.
Pay
$35-28/hr DOE
$Monthly Bonus of 1% of total office revenues
Benefits
Medical
Dental
Retirement Plan
Monthly Bonuses
Responsibilities
Operational
Focuses and trains on specialty, hygiene, and general dentistrys growth in collections.
Accurately maintains and analyzes financial reports and achieves practice financial goals.
Analyze internal processes, monitors competitors innovations, and recommends and implement procedural or policy changes to improve operations and control costs.
Monitor the facilities to ensure that it remains safe, secure, and well-maintained.
Prepare, monitor, and track operational reports and key vitals of the company to ensure accuracy and efficiency.
Oversees billing and collection processes.
Supervises patient recordkeeping and HIPAA compliance.
Ensures optimal patient care, monitors patient satisfaction, and resolves complaints.
Ensures office compliance to OSHA, Dental Board, and dental plan requirements.
Weekly and monthly reporting as requested by owner or Director and ensures managers are doing the same.
Evaluates and implements additional providers including GP, hygiene, and specialties
Personnel
Perform annual performance evaluations for the regions employees
Ensure adequate staffing levels are meet
Oversee and approve the regions employee schedules, time off and vacation request
Successfully manage the staff including employee relations, coaching and development.
Support the dentists and ensure their clinic duties are carried out
Perform to expectations of the production goals outlined by the executive team
Maintain and manage regulatory and compliance issues within your office.
Pluses
Open Dental
Spanish is a Plus!