Office manager jobs in Linden, NJ

Reports To: COO / Head of Operations Swish Breaks is the fastest-growing sports entertainment and live shopping company built by a team of passionate sports enthusiasts. With 80+ employees and over 90,000 orders fulfilled each month, we're redefining the sports collectibles experience through live-streamed entertainment, world-class ops, and an incredible customer community. As we scale, we are investing heavily into the customer experience side of the business - developing better systems, tighter feedback loops, new tools, and an elite support operation that matches the pace of our growth. Role Description We are seeking a Customer Experience Operations Manager to build, own, and scale Swish Breaks' customer experience function from the ground up. This is a foundational, highly cross-functional role - you will work closely with Operations, Product, Engineering, and Leadership to design the full end-to-end customer journey across support, issue resolution, product improvement, and overall experience. You will be the first dedicated leader in this function, responsible for building the systems, structure, and processes that enable Swish Breaks to deliver the best customer experience in the live shopping industry. As the function scales, you will also have the opportunity to build and lead a small team (1-2 people initially). This role is on-site in New York, NY. Key Responsibilities Customer Experience Strategy & Ownership Build the full customer support and success strategy from scratch Own the design of end-to-end customer workflows, from ticket handling to escalations Create systems and processes that ensure consistently high customer satisfaction Establish and track core CX KPIs (response times, resolution rates, CSAT, NPS, etc.) Cross-Functional Collaboration Work daily with the Operations team to identify root causes of issues and eliminate friction Partner closely with Product & Engineering to design tools, features, and improvements based on customer feedback Translate customer pain points into actionable insights for senior leadership Participate in product roadmap conversations as the voice of the customer Customer Support Systems & Tools Select and implement support tools, ticketing systems, macros, automations, and reporting frameworks Develop internal documentation, knowledge bases, and standard operating procedures Identify opportunities for automation and improved efficiency Execution & Problem Solving Personally handle top-tier issues, escalations, and unique customer situations Improve issue resolution speed and accuracy through structured processes Proactively identify patterns in customer inquiries and build solutions to reduce volume Team Building & Leadership (Future) Potential to hire and manage 1-2 customer support specialists as demand grows Train, coach, and develop team members to uphold Swish-level service standards Qualifications Required 3-7+ years of experience in customer success, customer support, or CX operations Experience building processes, systems, or CX infrastructure from scratch Strong operational mindset with the ability to design scalable workflows Excellent written and verbal communication skills Empathetic, customer-obsessed, and solutions-oriented Experience working cross-functionally with Product, Engineering, and Operations Ability to thrive in a fast-paced, ambiguous, rapidly evolving environment On-site availability in NYC Preferred Experience in e-commerce, live shopping, marketplaces, or high-volume support environments Prior experience selecting or implementing CX tools (Zendesk, Gorgias, Intercom, etc.) Startup or early-stage company experience Compensation Salary range: $70,000 - $110,000, depending on experience. What We Offer Opportunity to build an entire customer experience function from the ground up A dynamic, energetic environment in a rapidly growing sports entertainment company Collaboration with senior leadership and cross-functional teams Room for future team-building and leadership expansion Competitive compensation and growth opportunities Competitive benefits offerings

THE CLIENT Our client is a New York-based investment firm specializing in private equity, private debt, and secondary investments across the United States and Canada. The firm offers a fast-paced, collaborative, and team-oriented environment where professionals are encouraged to take initiative, work independently, and contribute to a positive office culture. This is a great opportunity to join a dynamic organization in a front-facing role that offers variety, visibility, and room to grow. THE ROLE The firm is seeking a polished and personable Receptionist and Office Manager to manage front-of-house operations and ensure a seamless experience for guests, clients, and internal staff. This role is ideal for someone who thrives in a fast-paced setting, enjoys being the face of the firm, and has experience in private equity or alternative investments. The Receptionist will play a key role in maintaining the firm's professional image and supporting the smooth flow of investor meetings and daily office activity. Key responsibilities include: Greeting and assisting guests, clients, and vendors with professionalism and warmth Managing a busy conference room calendar, including setup, breakdown, and quick turnovers between meetings Coordinating catering orders and maintaining kitchen and pantry supplies Ensuring meeting spaces are clean, well-stocked, and prepared for investor visits Maintaining a polished and organized front desk and reception area Supporting general office operations and administrative tasks Handling mail, deliveries, and courier services Partnering with internal teams to support events and office initiatives THE CANDIDATE The ideal candidate is well-presented, personable, and confident, with a natural ability to make others feel welcome. While prior experience in a receptionist or client-facing role is a plus, the firm is open to candidates who show strong potential, a positive attitude, and a willingness to learn. Experience in private equity or alternative investments is strongly preferred due to the fast-paced nature of the role and the volume of investor activity. Key qualities include: Friendly, communicative, and approachable demeanor Strong organizational skills and attention to detail Ability to work independently and remain composed under pressure Experience managing conference room logistics and guest-facing responsibilities Reliable, punctual, and professional COMPENSATION & BENEFITS Full-time, on-site role Core hours: 9:30am - 5:30pm Base salary: $75K-$100K, commensurate with experience Discretionary bonus Excellent benefits package Joss Search is proud to be an Equal Opportunity employer, passionately supporting and promoting equality, diversity and inclusion. We are committed to building an inclusive culture, respecting our individual differences and bringing our community together

ABOUT US Founded in 1987, Kirk Palmer Associates is a global executive search firm with a specialty focus on retail, fashion, beauty and consumer goods talent. With a client roster that includes adidas, Aesop, Brooklinen, CAVA, Cartier, Crate & Barrel, Dior, Dr. Martens, Fenty, LVMH, lululemon, Ralph Lauren, Sephora, SoulCycle, Revolve, and YETI, as well as leading Private Equity firms, we help the world's most compelling brands hire senior executives for critical leadership roles. Our placements range from CEOs and C-suite leaders to VP and Senior VP talent. We place talent worldwide, with a particular focus on the Americas, Europe, and Asia. ABOUT THE ROLE As the Receptionist & Office Manager, you'll be one of the most visible and essential members of our 30+ person NYC office. You'll act as the central hub for employees, guests, vendors, and service providers-ensuring our office runs smoothly, feels welcoming, and supports our team's daily productivity. You'll report directly to our VP of Talent Acquisition & Operations, a leader known for mentoring and developing her team. Many of her direct reports gain such strong operational and professional skills that they are frequently promoted-or “stolen”-into other roles across the organization. You'll be joining someone deeply invested in your growth and long-term trajectory. In addition to overseeing office operations, you will also serve as a vacation backup for our Search Team Administrative Assistants, offering you direct exposure to our best-in-class executive search processes. This cross-training provides valuable insight into how we run searches for the most influential brands in fashion, retail, beauty, and consumer. This is the perfect role for someone who is proactive, resourceful, detail-oriented, and thrives as the “go-to” problem solver. You enjoy creating order, supporting others, and keeping an office environment polished, efficient, and energized. Perhaps you want a career in talent acquisition and want to be exposed to best practices in recruiting and operations. KEY RESPONSIBILITIES Office Administration Greet all office visitors, answer incoming calls, and ensure guests feel welcomed (beverages, Wi-Fi, conference room support, etc.). Manage conference room schedules to ensure smooth meeting flow. Manage all office, tech and pantry supplies-including ordering, stocking and vendor liaison. Conduct daily morning walkthroughs to ensure office readiness. Oversee food and beverage inventory with vendors to provide a high-quality employee experience. Handle all incoming/outgoing mail, packages, and overnight deliveries. Liason to IT tech support vendor - the first stop for KPA IT issues to escalate as needed. Set up new workstations in the office and coordinate home-offices setups when required Facilitate IT onboarding and offboarding Support space planning, office moves, furniture installation, and workspace setups. Serve as the primary point of contact with the Property Manager and building team (security, emergency procedures, maintenance). Event Planning & Employee Experience Alongside VP Operations, plan and coordinate all onsite/offsite meetings and events, including All Hands, client/candidate meetings, celebrations, and team outings. Coordinate with VP TA & Operations to support employee experience programs (birthdays, anniversaries, morale moments). Order catering for BD meetings, and internal events. Set up and break down conference rooms after client/employee events and gatherings Arrange travel for company gatherings or offsites. Maintain the KPA holiday schedule, company calendar, and corresponding phone system updates. Search Team Support (Vacation Backup) Provide coverage for Search Team Administrative Assistants during vacations or peak periods. Assist with candidate scheduling, document preparation, and internal search workflows. Gain hands-on exposure to our best-in-class search processes and methodologies. QUALIFICATIONS Required: Bachelor's degree required Strong organizational skills and attention to detail Excellent written and verbal communication skills Ability to manage multiple priorities and deadlines in a fast-paced environment Proficiency with Microsoft Office Suite Ability to work from NYC HQ 3 days per week Tech Savviness and patience for guiding those with less tech savviness An “I don't know but I will figure it out” approach to new tasks. COMPENSATION, BENEFITS & CULTURE $60,000 - $70,000 based on experience, skills and growth potential Annual bonus based on company performance and individual impact Comprehensive benefits, including healthcare, 401(k) and flexible PTO Hybrid work environment with 2 WFH days per week Entrepreneurial culture with ample room to grow o learn more about our values, our team, our work, and to subscribe to our Daily News Brief, please visit kirkpalmer.com. TO APPLY Please submit your resume and a brief cover letter explaining your interest in this role, relevant experience and that highlights superpowers that may not be apparent from your resume alone. Please send that to *******************.

Renewable materials company is seeking experienced candidates for a Paralegal Manager role. Core responsibilities will focus on corporate governance and entity management for domestic and international subsidiaries. The role will also provide support for mergers and acquisitions and securities filings as well as taking the lead on a number of ad hoc projects. Requirements Minimum 10 years of paralegal experience focused on corporate governance and entity management Experience providing support on M&A deals and assisting with securities filings Highly organized with exceptional project management skills Able to lead and manage team of paralegals Details Location: Florham Park, NJ Schedule: Full-time hybrid schedule (3 days in office/2 days remote) Compensation: $100-135K, commensurate with experience

The Office Manager plays a pivotal role in ensuring the smooth and efficient operation of the nonprofit's administrative functions. This position is responsible for overseeing daily office activities, coordinating meetings, and supporting organizational operations in alignment with the nonprofit's mission and values. The Office Manager serves as a key point of contact for internal and external stakeholders and ensures that office procedures and systems are well-organized and maintained. Acts as Site Administrator for the Secaucus office. Responsibilities Interact with visitors with grace and diplomacy, display business etiquette Serve as the Secaucus Office phone operator, answer calls, respond to inquiries with information, route callers, and monitor/route or respond to voicemail messages Provide supply chain coordination and inventory tracking for Family Connects NJ. Maintain accurate records of all nursing supply and patient materials, ensuring optimal inventory levels. Maintain organized storage area and coordinate with vendors and internal teams to replenish stock efficiently. Oversee the receiving, storage, and distribution of Family Connects NJ supplies, tracking orders to ensure orders are received and available for nursing staff. Resolve receiving and invoice discrepancies in collaboration with Finance department. Ensure office safety and operating efficiency by reporting all facility problems to building management, i.e., lack of heat or air conditioning, water, safety, and cleanliness issues, etc., coordinate repairs/facilitate prompt resolutions, and inform staff throughout the process Ensure office machines operate properly: copy machine, postage meter, printers, etc., order copier supplies, maintain postage in meter, coordinate repairs/service with appropriate vendor Order and maintain inventories of essential office and kitchen supplies, provide ongoing office orientation, and instruct employees on the use of office machines Collect, sort, and distribute office mail; meter and post outgoing mail Administrate VOIP service, online retail vendors, shipping vendors, and document storage vendor accounts, managing all aspects of the accounts, monitoring functionality, pricing, on-time delivery performance, response time to issues and urgent requests, and creating user instructions Coordinate in office meetings, book and set up conference room, order food/catering Coordinate annual office-wide clean-up day, file storage transfer, and shredding event Conduct annual safety drills coordinated with building management. Coordinate annual safety lectures with local police and fire departments. Monitor first aid kit, AED device, and fire extinguishers. Collaborate with Dover and Irvington Site Administrators Handle other duties as assigned Qualifications High School graduate or GED; Bachelor's degree preferred Minimum 3 years administrative experience Bilingual preferred - Spanish, Haitian Creole, Portuguese, Arabic Certified Administrative Professional a plus Computer proficiency (MS Office Suite including Teams) Technologically savvy, ability to solve problems Knowledge of standard office administrative practices and procedures Highly organized and detail-oriented; dependable and reliable Energetic individual who can handle a fast-paced environment and meet deadlines Ability to effectively prioritize tasks and manage time effectively Excellent verbal and written communication skills; strong interpersonal skills. Meeting coordination experience a plus All PMCH employees must follow PMCH Immunization policy guidelines.

Job Title: Office Manager Job Type: Full-Time Compensation: $50k - $70k (depending on experience) About the Firm We are a fast-paced litigation firm focused on insurance defense and related civil litigation across New York and New Jersey. Our attorneys rely on strong administrative structure, efficient workflow, and organized office systems. We are seeking an experienced Office Manager who can oversee day-to-day operations and ensure the smooth functioning of our legal practice. Position Overview The Office Manager will be responsible for supervising administrative processes, managing office workflow, supporting the legal team, and ensuring that the firm's operational needs are met. This role requires strong organizational skills, excellent communication, and the ability to coordinate with attorneys, staff, vendors, and court personnel. Prior experience in a law firm, especially litigation or insurance defense is highly preferred. Key Responsibilities Office Operations & Administration • Oversee daily office functions, workflow, and administrative procedures • Manage incoming and outgoing mail, service of process, scanning, and document distribution • Maintain office supplies, equipment, and vendor relationships • Coordinate maintenance, IT support requests, and general office logistics • Assist with onboarding and training administrative staff on filing procedures and office systems Legal Administrative Support • Support attorneys with administrative tasks including scheduling, filing, and document organization • Ensure timely and accurate handling of NYSCEF, EDDS, and federal e-filing submissions (if needed) • Maintain firm calendars, deadlines, and operational reminders • Assist with client communications and coordination Billing & Records Management • Support billing, invoicing, and time-entry processes • Maintain organized case files, document databases, and administrative records • Assist in ensuring compliance with firm policies and court expectations Required Qualifications • 3+ years of office management or legal administrative experience (law firm experience strongly preferred) • Familiarity with litigation processes, NYS practice, and e-filing systems (NYSCEF, EDDS) is a plus • Strong organizational, multitasking, and problem-solving abilities • Excellent written and verbal communication skills • Proficiency with legal and office software (CARET Legal, NetDocuments, Microsoft Office, etc.) • Ability to work efficiently in a fast-paced, deadline-driven environment Preferred Experience • Office management experience within an insurance defense or civil litigation firm • Experience supervising administrative staff • Knowledge of case management systems, document management workflows, or billing software

2050 Route 27 North Brunswick, New Jersey 08902 United States Twin Boro, a PT Solutions company, has provided New Jersey residents with the highest quality rehab services since 1980. With locations across 16 counties in the Garden State, we are driven by our patients by transforming access to care and redefining recovery. As Front Office Supervisor, you will facilitate and supervise the daily front office operations for the clinic. This position will focus on the clinic's front office engagement, environment, and staff performance. Employee will share the mission and values of PT Solutions. SUCCESS LOOKS LIKE Ability to perform at or above budgeted metrics for visits and evaluations Works closely with Clinic Manager 1, Clinic Manager 2 and Senior Clinic Manager Partners with the Front Office Manager to open requisitions, interview and hire PSCs to staff clinic This position is front facing, contributing to clinic volume Provide coaching that focuses on clinic front office performance to Referral Management, POC adherence and Customer Service expectations. Monitor referral data and KPI's Manage clinic front office labor, schedules and PTO requests Participate in Monthly 1:1 with Front Office Manager Effectively communicate and collaborate with insurance verification team, authorization team and reimbursement/billing team Perform other duties or special projects as assigned. BENEFITS Competitive compensation with ability to earn performance-based incentives Foster a positive work environment by living clinically through PT Solutions core values Professional development and career progression Fitness incentive, insurance benefits, employee assistance program, 401k and profit sharing, and PTO package to include employee illness bank (EIB) accrual Schedule Full Time, M-F 8am-4pm Wage $21.00-$23.00 3k sign on bonus Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Title: Office Manager Competitive Pay and Benefits Thank you for your interest in this role. All interested applicants please use our LinkedIn account to upload your cover letter and resume. Due to the volume of applicants, TPA will not be accepting applications, profiles, nor referrals from staffing agencies for this role. The Players Alliance is seeking a professional, reliable, mature, energetic, friendly, highly skilled Office Manager who will be based at our Fort Lee, NJ office. The TPA Office Manager will ensure that the office environment is organized, functional, and welcoming. This role is crucial for maintaining operational efficiency and supporting our team. As a full-time position, the ideal candidate must be highly self-directed and capable of managing administrative tasks, vendor relationships, and office logistics independently. RESPONSIBILITIES Office Administration & Logistics Provide essential friendly, professional, and customer centric service to all guests at all times. Interact with visitors with grace and diplomacy, always displaying business etiquette Manage the day-to-day office and site needs, ensuring smooth operations, functionality, and preparedness across all program spaces. Oversee daily office operations, oversee the maintenance of a clean and organized worksite, and ensure staff and site have suitable supplies for the office to function at a high-level. Manage office supplies inventory, ensuring all necessary items (e.g., stationery, printer toner, kitchen supplies) are stocked and organized. Oversee the maintenance of office equipment (e.g., printers, copiers, coffee machines) and coordinate necessary repairs or servicing. Ensure all office machines operate properly: copy machine, postage meter, printers, etc., order copier supplies, maintain postage in meter, coordinate repairs/service with the appropriate vendor Manage incoming and outgoing mail, packages, and deliveries. Ensure the physical office space is clean, tidy, and presentable at all times, coordinating with cleaning services. Serve as the office phone operator, answer calls, respond to inquiries with information, route callers, and monitor/route or respond to voicemail messages Ensure office safety and operating efficiency by reporting all facility problems to building management, i.e., lack of heat or air conditioning, water, safety, and cleanliness issues, etc., coordinate repairs/facilitate prompt resolutions, and inform staff throughout the process Order and maintain inventories of essential office and kitchen supplies, provide ongoing office orientation, and instruct employees on the use of office machines Collect, sort, and distribute office mail; meter and post outgoing mail, assist staff with UPS & FedEx Coordinate in office meetings, book and set up conference room, order food/catering Coordinate annual office-wide clean-up day, file storage transfer, and shredding event Conduct annual safety drills coordinated with building management. Coordinate annual safety lectures with the local police and fire departments. Monitor first aid kit, AED device, and fire extinguishers Administrative Support Provide comprehensive administrative support to the VP, Program Operations, including scheduling, calendar management, and travel logistics. Prepare and edit communications, reports, and documents with a high level of accuracy. Serve as the first point of contact for clients, visitors, contractors, and site representatives. Assist with organizing meetings, events, and program-related activities. Team Support & Coordination Assist with onboarding and off-boarding administrative tasks for new and departing team members (e.g., key card access, desk setup). Coordinate and schedule company meetings, internal events, and luncheons. Safety & Compliance Maintain office security protocols and manage access (keys, badge systems). Ensure basic workplace safety standards are met (e.g., fire safety, first aid kits). Requirements Associates or Bachelor's Degree Preferred. Proven experience (e.g., 7+ years) in an Office Manager, Senior Administrative Assistant, or similar operational role. Minimum 5 years of experience with database management and handling confidential information. Experience in nonprofit, community-based, or social services settings preferred. Exceptional organizational and time management skills, with the ability to prioritize tasks and meet deadlines independently. Excellent verbal and written communication skills. Proficiency in Google Suite (Docs, Sheets, Slides) and Microsoft Suite Experience working in a fast-paced and fun environment. Ensure full compliance with organizational policies, safety standards, and operational protocols. Systems & Process Improvement Collaborate with leadership and staff to streamline administrative and operational processes. Utilize Microsoft Office Suite, Microsoft 365, Teams, Zoom, and Smart Boards to support office efficiency and digital communication. Skills & Competencies Strong written and verbal communication skills. Exceptional organizational skills with attention to detail and the ability to manage multiple priorities. Ability to work independently and collaboratively with diverse teams and external partners. Strong interpersonal skills and the ability to engage effectively with community stakeholders and court-related partners. Qualifications Associate's or Bachelor's degree in business administration, nonprofit management, or related field preferred; equivalent experience considered. 5-6 years of experience in office administration, nonprofit, or related work environment. Strong organizational skills, with attention to detail and ability to manage multiple priorities. Proficient with Microsoft Office, Google Workspace, and office technology. Familiarity with donor management or CRM software a plus. Excellent interpersonal and communication skills. Ability to work independently as well as collaboratively with a team. Commitment to the mission of The Players Alliance Experience working with the under-served community is a plus

Oscar is working with a key client based out of New York City! They are looking for a Technology Business Manager to join their team. As the Technology Business Manager, you will be expected to: Define and review regularly with stakeholders from business, IT and Finance the list of use cases for technology business management for chargeback, service pricing, IT Total Cost of Ownership, benchmarking, etc. Gather reports requirements from stakeholders in business, IT and Finance Translate use cases and report requirements into a working set of operational and financial models, metrics, dashboards, and management reports Identify and document all data sources, systems of records supporting the collection of data for analytics from systems of record and interpret data into information and share across multiple audiences Implement operational and financial models, metrics, dashboards, and management reports in Apptio Operationalize data collection and reporting monthly by loading, validating, and reviewing reports on a timely basis with business, IT and Finance stakeholders Provide analytics for ad hoc IT strategic initiatives (sourcing strategy, cloud computing strategy, migration projects, application rationalization, etc) Preferred Skills/Experience: Bachelors-level degree in Finance and Accounting or a related field 3+ years experience in IT Finance or a TBM-related role Strong working knowledge and hands-on experience with IBM Apptio. Strong skills in MS Excel and PowerBI. Experience in Technology Accounting, GAAP accounting, strategy advisory, FinOps, IT management consulting or IT Data Analytics Ability to work with minimal supervision efficiently and effectively with multiple levels of management and staff across the organization, particularly within the Technology and Finance organizations Knowledge of IT services and financial management processes and best practices such as budgeting, cost allocations for chargeback, benchmarking, service costing and service pricing. Recap: Location: New York City, NY (Hybrid) Type: Long term Contract to Hire W2 Rate: $68/hr - $78/hr dependent on relevant experience If you think you're a good fit for the role, we'd love to hear from you!

Robert Half is seeking a highly experienced Office Manager/Operations Manager that can oversee a team of 10-15 and strategically guide business operations. We are looking for someone extremely dedicated and professional. Schedule: Mon - Fri / 7:30AM start on site Key responsibilities: Learn the administrative operations of the business and advise on improvements to increase efficiency Lead the onboarding and offboarding process of employees Design Employee Handbook Assist in interviewing new hires Track inventory and assets of the business for ownership Implement new software when needed to enhance operational efficiency Benefits administration Assist with payroll process in partnership with accounting department Benefits: Employer covered Medical and Dental Paid Time Off 401k with match

Join Merola Tile, a leader in the ceramic tile industry. We are seeking a dynamic and self-motivated Customer Service & Experience Manager to lead and elevate our customer service teams across both coasts. This leader will inspire excellence through initiative, integrity, and accountability - building a high-performing team that delivers exceptional results. The ideal candidate will take ownership of optimizing our customer service operations, enhancing processes, and developing people to deliver a world-class customer experience. This is a hands-on leadership role for someone who thrives on improvement, drives collaboration, and brings out the best in every team member. The Customer Experience Manager serves as both a hands-on contributor and a strategic leader who leads, inspires, and elevates the Customer Service Department by driving process excellence, ensuring timely and accurate resolution of all customer matters, and developing a high-performing, engaged team. This role demands a leader who can both execute and empower - someone with strong analytical thinking, a passion for improvement, and exceptional people skills to transform a team in need of upskilling and alignment. Operational Management Oversee and assist in all daily Customer Service operations for both New Jersey and California facilities, ensuring consistent execution of company standards and policies. Delegate tasks strategically while maintaining full accountability for departmental outcomes. Ensure adherence to requirements, shipping policies, and all relevant operational guidelines. Manage and monitor EDI, ERP, WMS, and partner portal systems to ensure accuracy and timeliness of all orders and communications. Collaborate cross-functionally with Warehouse Leadership, Accounting, Sales, Product, and other stakeholders to ensure smooth operational flow and prompt issue resolution. Process Improvement & Issue Resolution Evaluate and refine existing departmental processes, identifying inefficiencies and opportunities for improvement. Lead the development and implementation of new workflows and best practices that enhance productivity, accuracy, and customer satisfaction. Establish and track key performance indicators (KPIs) to monitor departmental effectiveness and proactively address performance gaps. Drive root-cause analysis and corrective action for recurring issues to ensure long-term resolution. Partner with leadership to recommend, pilot, and execute process improvement initiatives that align with companywide strategic objectives. Customer & Partner Engagement Handle escalated customer matters with professionalism, urgency, and empathy-ensuring thorough resolution and follow-up. Serve as the escalation point for the Customer Service team, guiding them in effective communication and solution-oriented problem-solving. Build and maintain strong relationships with key customers, trading partners, and internal stakeholders. Champion a customer-first mindset across the team, reinforcing responsiveness, accuracy, and accountability. Leadership & People Development Lead, mentor, and develop the Customer Service team across both facilities, cultivating a unified, high-performance culture. Provide hands-on mentorship to the department's current supervisor, strengthening leadership capability and operational confidence. Conduct regular one-on-one meetings, team check-ins, and performance evaluations to drive accountability and engagement. Identify skill gaps and design targeted training and coaching initiatives to upskill the team rapidly and sustainably. Foster a culture rooted in professionalism, ownership, and continuous learning. Physical Requirements: Regularly stand/sit for extended periods, operate office equipment, perform light-moderate lifting, lift/move up to 35 lbs. occasionally, bend, twist, and maintain posture. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. Qualifications and Education Requirements Associate's degree required; Bachelor's degree preferred. Minimum 5 years of experience in Customer Service or related field, with at least 2 years in a leadership capacity. Strong proficiency in Microsoft Office (Word, Excel) and familiarity with ERP, WMS, and EDI systems. Proven success in process improvement, team development, and customer satisfaction. Experience with a CRM system and implementation Excellent organizational, multitasking, and decision-making skills in a fast-paced environment. REQUIRED SKILLS Excellent communication skills; written and verbal. Positive, motivating leadership style with high emotional intelligence. Strong critical-thinking and problem-solving ability. Patient, professional, and resilient under pressure. High attention to detail and commitment to accuracy. Strategic mindset with a “can-do” approach to challenges. Experience in the tile, stone, flooring, or related materials industry, preferred Competencies Leadership --Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self-available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback; Fosters quality focus in others; Improves processes, products and services; Business Acumen--Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals. Judgment-- Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision- making process; Makes timely decisions. Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Accountability-- Take ownership and accept responsibility of actions, Set the bar high and acknowledge all levels of performance from self and others, Document lessons and commit to fair and consistent correctio of sub-standard work performance Change Management-Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results Dependability--Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Cost Consciousness--Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources. Additional Notes: Must be authorized to work in the United States. Benefits: Medical, Vision, and Dental Insurance 9 Annual Paid Holidays (including New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas) Paid Time Off - earned and accrued from your first day with the company 401(k) Plan with company match (eligibility after 1 month) Employer-Paid Life Insurance Performance Reviews after 90 days and annually Quarterly Company Goals - opportunity to earn up to 4 weeks of additional bonus pay annually Employee Assistance Program (EAP) Employee Referral Bonus Program Employee Discount on tile after 6 months Fresh Fruit, Coffee, Hot Chocolate, and Tea provided daily Weekly Company Lunches Company Culture Events - BBQs, Ugly Sweater Day, T-shirt making, Halloween contests, and more Fun, Friendly, Family-Like Environment

Receptionist / Administrative Support Employment Type: Full-Time About the Company A well-established insurance brokerage firm specializing in commercial insurance solutions, serving clients across the United States. The company provides comprehensive insurance programs for commercial real estate portfolios and healthcare facilities, emphasizing responsive service and long-term client relationships. Role Overview We are seeking a professional and customer-focused Receptionist / Administrative Support to serve as the first point of contact for clients and partners. This role involves managing incoming calls, assisting policy servicing teams with administrative tasks, and ensuring smooth day-to-day office operations. Key Responsibilities Answer, route, and manage a high volume of inbound calls with professionalism and efficiency. Provide prompt support for client inquiries and service requests. Handle general administrative duties such as document preparation, scheduling, and data entry. Maintain organized communication records and logs for internal teams. Assist account managers with follow-ups and workflow coordination. Contribute to maintaining a positive, collaborative office environment. Qualifications 2+ years of experience in reception, customer service, or administrative support. Excellent verbal and written communication skills. Strong multitasking, organizational, and time management abilities. Proficient in Microsoft Office Suite and comfortable learning new systems. Prior experience in insurance or financial services is a plus (but not required). Professional demeanor and a proactive, team-oriented mindset. Why Join Competitive compensation based on experience. Opportunity to grow within a reputable, expanding organization. Collaborative work environment with experienced professionals. Be part of a team that provides impactful services to clients nationwide.

Office Coordinator A well-established private investment firm is seeking an experienced Office Coordinator to support day-to-day office operations and serve as the primary point of contact for guests, vendors, and internal team members. This role requires a poised and polished professional with strong communication skills and prior experience in a corporate, financial, or investment-focused environment. Key Responsibilities: Manage reception operations, including guest interaction and phone coverage Coordinate conference room scheduling and support meeting logistics Oversee office supplies, facilities requests, and vendor relationships Maintain an organized, professional, and client-ready workspace environment Assist with administrative needs and occasional internal events Qualifications: 5+ years of experience in office management, administrative support, or reception Background in financial services or a similar professional environment strongly preferred Demonstrated professionalism, discretion, and high attention to detail Strong interpersonal communication skills and a service-oriented mindset Ability to work independently, prioritize effectively, and represent the firm with professionalism Ideal Candidate Profile: The successful candidate will be proactive, polished, reliable, and comfortable operating in a fast-paced, high-expectation environment. This role offers the opportunity to serve as a central resource within the office and contribute to an elevated employee and visitor experience.

Role Purpose Support the smooth, day-to-day running of SDCL's New York office by providing proactive, high-quality operational and administrative support to 11 team members. You will help keep the office organised, efficient, and welcoming, ensuring it runs smoothly, supports team productivity, and reflects SDCL's professional and sustainable values. This position is 4-5 days a week in the office. Responsibilities 1) Reception & Hospitality · Welcome visitors and offer refreshments. · Ensure guests are pre-registered with building reception. · Keep meeting rooms tidy, equipped, and ready to use. · Maintain high front-of-house standards: presentation, refreshments, and daily upkeep. 2) Office, Facilities & Administration · Support the overall running of the office - supplies, equipment, cleanliness, and efficiency. · Set up video calls and check that tech and Wi-Fi are working properly. · Liaise with suppliers (IT, cleaners, couriers, building management, etc.). · Sort and distribute post and deliveries. · Assist with onboarding and offboarding - desks, IT setup, and access passes. · Order food and office supplies weekly, managing stock and avoiding waste. · Keep shared areas (kitchen, fridge, coffee machine, plants) organised and well maintained. · Source sustainable, good-value purchasing options. · Act as a go-to person for small office issues or improvements. · Support internal and external event planning - venues, catering, invites, and schedules. · Help coordinate New York social events and manage small budgets. · Support the Office Lead with budget tracking and cost efficiency. 3) Diary, Travel & Expenses · Provide diary and travel support to two senior team members. · Schedule meetings, calls, and follow-ups promptly. · Coordinate business travel, including flights, accommodation, and expenses. · Book travel and process expenses for US team members. · Support visiting team members with local logistics and arrangements. 4) Operational Support · Assist with admin tasks - formatting documents, note taking, filing. · Maintain SDCL's CRM and digital filing systems. · Help prepare meeting materials, upload documents, and support internal communications. · Provide ad-hoc research and presentation support as needed. 5) Office Layout & Utilisation · Help optimise office space to balance focus, collaboration, and comfort. · Gather feedback and recommend improvements to enhance productivity and well-being. 6) Sustainability · Promote recycling, waste reduction, and the elimination of single-use plastics. · Manage sustainable purchasing for snacks, catering, and events. · Encourage low-carbon commuting and energy-efficient practices. · Support community and sustainability initiatives such as volunteering or education sessions. Relevant Skills and Experience At least 2+ years of administrative experience supporting a team and senior-level executives in a fast-paced environment Must have experience working in Financial Services Excellent written and verbal communication skills; ability to interface effectively with all levels of management Can-do attitude, no job is too big or too small Team player with a positive attitude Exceptional attention to detail, able to multitask, and strong organisational skills Must be dependable, self-motivated, driven and require minimal supervision Proficiency in MS Office & Teams Salary $65,000 - $85,000 pa Application Process: To apply, please email your resume along with a brief explanation of why you would be a suitable candidate for this role to *************************** About SDCL Sustainable Development Capital LLP (“SDCL”) is a specialist investment firm. SDCL was established in 2007 and has a proven track record of financing and developing clean energy, energy efficiency and decentralised energy infrastructure projects in the UK, Continental Europe, North America and Asia. SDCL was launched to facilitate investment into environmental infrastructure markets. It has always focussed on investing in projects that are good for the environment, good for people and commercially sustainable. Indeed, it has always said that “if it is not commercial, it is not sustainable”. SDCL is headquartered in London and the group and its investment vehicles also operate worldwide from offices in New York and Dublin. SDCL is authorised and regulated in the UK by the Financial Conduct Authority. **************************

Our esteemed client in Passaic County, New Jersey are seeking an organized, proactive Office Coordinator to support smooth daily operations and assist with light project coordination. The ideal candidate will not only ensure the office runs efficiently but will also be able to track tasks and projects from initiation through completion-providing timely updates to internal teams, external partners, and the COO. Key Responsibilities: Operations Coordination Serve as the primary point of contact between internal staff, external vendors, and the COO, ensuring clear and timely communication. Oversee day-to-day office and facility operations, including cleanliness, security, and functioning of equipment. Conduct routine facility inspections to ensure safety, compliance, and optimal working conditions. Manage workspace organization, seating/desk arrangements, and general office resource allocation. Project & Task Coordination Track tasks and small operational projects from start to finish, ensuring deadlines are met. Provide regular status updates to stakeholders, including the COO. Assist in coordinating cross-departmental activities and follow-ups to keep initiatives moving forward. Vendor and Contractor Management Coordinate scheduling and oversight of routine maintenance and repairs (HVAC, cleaning, etc.). Manage relationships and contracts with vendors, ensuring service-level expectations are met. Act as the main point of contact for facility-related vendors and contractor inquiries. Safety & Compliance Monitor and manage expiration/renewal of licenses for former PIC across all licensed states. Ensure adherence to safety regulations, building codes, and emergency procedures. Support the maintenance and updating of emergency preparedness protocols. Inventory & Equipment Management Track and maintain office and facility supply inventory. Place supply orders and manage budget for facility-related purchases. Oversee distribution, tracking, and maintenance of nursing equipment (tablets, programmers, sensors). Space Planning & Workplace Optimization Support office layout changes, seating assignments, and space planning initiatives. Identify opportunities to enhance workspace efficiency and employee comfort. Assist in managing new and existing leases across the country, including coordination with landlords and leasing partners. Reporting & Budget Support Assist with facility-related budgeting and track expenditures. Maintain accurate logs, reports, and documentation related to maintenance, incidents, and operations. Qualifications: Education Bachelor's degree in Facilities Management, Business Administration, Operations, or a related field preferred. Experience 2+ years of experience in office coordination, facilities coordination, property management, or a related operational role. Project coordination or project tracking experience strongly preferred. Skills Excellent organizational, time-management, and multitasking skills. Clear and professional communication abilities. Strong attention to detail and follow-through. Knowledge of facility management practices and workplace safety standards. Proficiency in Microsoft Office Suite (Outlook, Excel, Word, Teams). Ascendo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity

As a Business Manager, you will play a pivotal role in driving our company's success by achieving key business objectives and fostering strong relationships with our customers. Responsible for the management of the assigned customer business in a defined marketing area. Primary responsibility includes increasing sales and market share of the brands represented, while earning a profit for our manufacturers and Acosta. Acosta is a part of Acosta Group - a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world. But it's not just about what we do - it's about who we are. With a team of over 20,000 associates, we're a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers. Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact ...@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request. Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting. The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov) By applying, you agree to our Privacy Policy and Terms and Conditions of Use. #DiscoverYourPath Achieve Sales Goals: Deliver principals' volume, share, and sales fundamental goals (merchandising, assortment, pricing, and shelving) at the lowest possible cost while maximizing company revenue through brokerage, commissions, bonuses, and contest earnings. Strategic Communication: Communicate principals' priorities to Retail Sales Managers, Sales Technology Managers (IT), Marketing Managers, Business Managers, and the retail selling organization to ensure in-store presence and business objectives are met. Leadership and Reporting: Report directly to the General Manager or Team Leader, managing and participating in the development, design, and presentation of Acosta introduction to new principals. Relationship Building: Develop and maintain strong relationships with principals and customers, proactively communicating with key principals to foster collaboration and success. Team Collaboration: Coordinate ongoing communication between General Managers and key principals and collaborate with Retail Sales Managers on major retail initiatives such as new product introductions, selling drives, and contests. Market Insight: Coordinate principals' market visits and key account calls, utilizing your knowledge of customer, market, and principal to successfully sell principals' specific programs and initiatives. Strategic Utilization: Leverage insights from Senior Vice President, General Manager, Team Leaders, and Senior Business Managers to develop conceptual sales presentations that deliver principals' objectives. Feedback and Improvement: Provide feedback on the effectiveness of principals' strategies, selling programs, and initiatives to both the principal and the General Manager, and offer suggestions on how to build organizational capacity and improve our business. Information Management: Maintain current account distribution information, review market pricing reports for accuracy and competitive activity, and collect and report all competitive activity. Skill Development: Proactively manage your personal skill development plan and share customer/manufacturer information with team members to help build organizational capacity. Compliance and Financial Management: Ensure all client procedures and policies are followed, achieve client proprietary system expertise to manage promotional plans and fund balances, and monitor and take corrective action as necessary in financial management, such as deductions. Additional Duties: Perform other duties as assigned to support the overall success of the business. QUALIFICATIONS Bachelor's Degree or equivalent work experience. A proven track-record in sales; preferably with a food broker or national company. Strong interpersonal, organizational, presentation, negotiation, and sales skills. Ability to analyze sales and marketing information needed to make effective sales presentations. Proficient in a variety of software packages used to support the sales function. Willing to travel. #DiscoverYourPath

Messika is a Parisian High Jewelry Maison, designed by Valerie Messika, daughter of the renowned diamond trade dealer, Andre Messika. Since 2005, Messika has been a growing leader in jewelry with over 500 Points of Sales worldwide across 90 countries. We are searching for an Office Administrator for a maternity leave cover. They will manage essential administrative and operational tasks in the US office, including financial processing, customer account management, office and IT coordination, and executive support. The role demands excellent communication skills, attention to detail, and the ability to work across time zones. Key Responsibilities US Office & Operational Responsibilities: Collect and manage payments (checks, transfers, credit card transactions) and reconcile customer accounts; coordinate with Paris for check copies and accounting. Handle maintenance requests, office mail, and general supplies purchasing (water, coffee, stationery, gift cards). Record and track invoices and payments through relevant platforms and ensure documentation is forwarded to Paris as needed. Manage supplier payments, including manual urgent payments and payments via supplier portals. Support collections follow-up and customer email follow-ups; manage company mailbox. Collaborate on account follow-ups, payment plans, and purchase order verification in coordination with France. Manage opening of wholesale accounts and maintain commercial relations in the US. Assist in year-end invoice compilation, incentive reporting, and provide documentation for audits (e.g., Mazars). Monthly distribution of credit card statements to relevant individuals. IT Coordination: Serve as primary contact for IT support and vendor coordination in the US office. Manage procurement, setup, and maintenance of IT equipment (computers, phones, peripherals). Oversee software license renewals and access rights for internal systems. Coordinate troubleshooting and escalate issues to France IT teams when necessary. General Office Management: Oversee daily office operations including supplies, facilities, and vendor relationships. Manage mail handling and PO Box collections. Coordinate office maintenance and repairs. Ensure compliance with company policies and support smooth workplace logistics. Executive Support: Provide administrative assistance to US-based executives including calendar management, travel arrangements, and meeting coordination. Prepare and manage correspondence, presentations, and reports as needed. Assist with ad-hoc projects and communications between US and France teams. Qualifications Proven experience in office administration, executive assistance, or similar role. Strong organizational and multitasking skills with a proactive approach. Excellent communication skills, both written and verbal. Experience with financial processes such as invoicing, payments, and reconciliations. Proficient with office software (Microsoft Office Suite, email platforms, collaboration tools). Basic IT knowledge and experience coordinating IT support or equipment management. Ability to work independently and as part of a global team across different time zones. High level of discretion and professionalism. Preferred Experience in luxury goods, retail, or related industries. Familiarity with payment platforms and invoice management tools (e.g., Yooz). French language skills a plus but not required.

Job Description Dental Office Manager Location: New York City - Chelsea Future Acquisitions Compensation: ~$40-45+/hour - based on experience Schedule: 5 days a week We're looking for a results-driven Dental Office Manager who knows how to balance exceptional patient care with obsession over performance metrics. If you thrive on creating an outstanding patient experience while hitting-and exceeding-practice goals, this is your opportunity to shine. This role is perfect for someone who understands the numbers behind great patient care-and uses them to lead a thriving, high-functioning team. Why You'll Love This Role Patient-centered schedule around our local community: Hours designed to meet patient needs/ A supportive team environment that values growth, integrity, and efficiency. The chance to truly own the numbers that drive our success. We believe success comes from both happy patients and healthy KPIs. You'll play a key role in ensuring we excel in our achieving our KPIs like ensuring over-the-counter collections, reappointment rates, minimizing cancellation rates, treatement plan acceptance and new patients. What You'll Do Lead the front office team to deliver a seamless, warm, and professional patient experience. Monitor and manage key performance indicators daily, using the data or reports to drive daily alignment and close gaps. Coach team members on best practices for scheduling, collections, and patient follow-up by regularly reviewing their personal OTC, case acceptance and scheduling rates/results with them. Partner with clinical staff to ensure optimal patient flow and care quality. Proactively re-engage past-due patients and activate pending treatment plans. This is a current opportunity with a growing group that values operational excellence and rewards results. If you're a KPI-savvy leader ready to take your next step, we want to meet you. Requirements What We're Looking For Previous dental office management experience with a proven track record of meeting performance goals. Strong leadership skills with the ability to motivate and hold your team accountable. Excellent communication, organization, and problem-solving abilities. Tech-savvy with practice management software (knowledge of CareStack a plus). A patient-first mindset paired with a business-oriented approach. Benefits Full benefits package (for 30+ hours/week): Medical, Dental, Vision 401(k) with 4% match Paid Time Off & 7 paid holidays Employee Assistance Program: Free confidential counseling and support Voluntary benefits: Pet insurance, identity theft protection, and more All PPE provided - safe and compliant workplace Continuing education opportunities Ready to take the driver's seat in a high-performance, patient-focused practice? Apply today and help us create both healthy smiles and healthy numbers.

We are excited to announce that Cambridge Square Dental is seeking a dedicated and experienced Dental Office Manager to join our growing team. This is a full-time position based physically at our dental practice. Please note this is not a remote job, and the successful candidate will be required to work onsite to manage our office's daily operations efficiently. This role calls for an individual who is adept at balancing a variety of tasks while maintaining the highest standards of patient care and office management. The Dental Office Manager will be instrumental in fostering a welcoming and professional environment for patients and staff alike. Duties and Responsibilities Oversee daily front and back office operations to ensure smooth workflow and high standards of patient service and care. Implement office policies and procedures and ensure compliance with healthcare regulations and dental board standards. Manage patient scheduling, registration, and case management to optimize patient flow and satisfaction. Develop and maintain up-to-date records of all office financials, including patient billing, payroll, and budgeting. Coordinate with dental staff to support operational needs and address staffing requirements including hiring, training, and performance evaluations. Establish effective communication channels within the office and with external stakeholders; resolve any conflicts that arise. Maintain the highest level of confidentiality with respect to patient records and sensitive staff information. Handle patient complaints promptly and efficiently to maintain the office's reputation and service standards. Supervise the procurement of dental supplies and equipment ensuring cost-effectiveness and proper inventory management. Promote a culture of high performance and continuous improvement that values learning and a commitment to quality. Requirements Proven experience as a Dental Office Manager or relevant role within dental or medical office operations. Strong leadership skills with the ability to manage and inspire a team effectively. Excellent organizational and multitasking abilities. Exceptional communication and interpersonal skills to interact positively with patients and staff at all levels. Understanding of dental office procedures and workflow with a firm grasp on the needs surrounding patient care and privacy. Proficiency with dental practice management software and Microsoft Office Suite. Ability to solve problems effectively and in a timely manner. Independent worker capable of taking initiative and managing office duties without continuous supervision. A strong team player who can collaborate with other staff members to achieve business and patient care objectives. Commitment to maintaining professional and ethical dental practices.