Office manager jobs in Lower Merion, PA

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Collateral & Insurance Manager
Customers Bank 4.7
Office manager job in Malvern, PA
At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives. This role is ONSITE Monday through Thursday with Friday remote. Must be legally eligible to work in the United States without sponsorship, now or in the future, to be considered. Who is Customers Bank? Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with. We get you further, faster. Focused on you: We provide every customer with a single point of contact. A dedicated team member who's committed to meeting your needs today and tomorrow. On the leading edge: We're innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead. Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we're a partner you can trust. What You'll Do: As the Collateral & Insurance Manager, you'll lead the integrity, compliance, and performance of the bank's collateral and insurance management processes. You'll ensure all pledged assets and insurance documentation meet regulatory, policy, and risk standards while leveraging automation, AI, and data analytics to drive accuracy and efficiency. Partnering with teams across the organization, you'll enhance collateral tracking, insurance compliance, and exception resolution through smarter workflows and technology. You'll champion continuous improvement, implement dashboard solutions, and lead a team that maintains precision, accountability, and audit readiness across the loan lifecycle. Daily Responsibilities & Oversight * Direct, coach, and inspire a high-performance team responsible for collateral documentation verification and insurance tracking. * Oversee the full lifecycle of collateral and insurance management across loan portfolios, ensuring accuracy, timeliness, and compliance with regulatory, policy, and credit requirements. * Serve as the primary point of accountability for audit readiness, leading examinations, responses, and remediation related to collateral and insurance documentation. * Partner with teams across the organization to align collateral data, lien perfection, and insurance compliance across all core systems and business lines. * Deploy and manage AI, OCR, and automation tools to enhance data integrity, accelerate workflows, and reduce manual processing. * Continuously analyze existing procedures to identify and execute efficiency, scalability, and quality improvements. * Develop and maintain dynamic dashboards and performance metrics to track collateral coverage, insurance expirations, turnaround times, and exception resolution rates. * Collaborate with Compliance, Technology, and Risk to strengthen governance, data transparency, and process automation across the lending ecosystem. * Lead and execute special projects such as system enhancements, workflow optimization, and audit-driven corrective actions. * Review and approve complex or high-value collateral releases and insurance exceptions, ensuring proper controls and documentation. * Provide continuous training, coaching, and performance feedback to promote consistency, accountability, and professional development across the team. * Champion a culture of precision, operational excellence, and proactive risk management in all collateral and insurance functions. What Do You Need? Experience: 7-10 years of comprehensive experience in commercial or consumer banking operations, with a strong background in collateral management, insurance compliance, and loan servicing. Proven ability to lead teams, ensure regulatory adherence, and implement technology-driven improvements that enhance accuracy and operational performance. Knowledge: * In-depth expertise in loan collateral structures, lien perfection, and insurance requirements across diverse commercial and consumer lending products. * Strong command of regulatory frameworks and compliance expectations governed by the OCC, FDIC, and CFPB, with practical experience supporting internal and external audit examinations. * Demonstrated success designing and implementing process improvements, automation initiatives, and workflow optimizations to strengthen operational accuracy and efficiency. * Skilled in leading, mentoring, and developing teams within high-volume, detail-driven environments that demand precision, accountability, and consistency. * Solid understanding of emerging technologies, including AI, machine learning, and OCR solutions, with the ability to apply them to enhance data quality, exception management, and reporting transparency. Soft Skills: * Exceptional analytical, leadership, and communication abilities with a proven capacity to drive collaboration and results across multiple business functions. * Skilled at building consensus, influencing stakeholders, and fostering alignment between operations, credit, risk, and compliance teams. * Demonstrates high integrity, accountability, and professional judgment in decision-making and execution. * Maintains meticulous attention to detail while balancing strategic priorities and operational efficiency. * Committed to cultivating a culture of precision, transparency, and continuous improvement. Technology Skills: * Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) with the ability to quickly learn and navigate Customers Bank's internal applications and platforms. * Experienced in document management systems such as nCino, SharePoint, and vendor-based recording and release applications to ensure secure, timely, and compliant collateral documentation management. * Skilled in utilizing core banking systems including FIS (Insight) or comparable loan servicing and collateral tracking platforms to maintain data integrity and operational accuracy. * Strong working knowledge of AI and automation technologies, including OCR, ChatGPT, Microsoft CoPilot, and Power BI, to streamline document processing, enhance reporting visibility, and improve workflow efficiency. * Adept at leveraging data analytics and automation to identify trends, monitor portfolio health, and support informed decision-making across business units. Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also provide "reasonable accommodations", upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws. Diversity Statement: At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let's take on tomorrow.
$63k-75k yearly est. Auto-Apply 38d ago
Dental Office Manager
Select Dental Management 3.6
Office manager job in Pottstown, PA
*Must have 3-5 years of Dental Management experience Pottstown Family & Cosmetic Dentistry is seeking an exceptional Practice Leader/Dental Office Manager to join our team and lead the non-clinical operations of our dental practice. The Practice Leader (PL)/Office Manager will provide leadership and support growth initiatives to the Select Dental Management supported dental practices. They will bring non-clinical operational, managerial, and administrative procedures, reporting structures and operation controls to their assigned practice. The PL will effectively communicate and foster growth among their team. This is a vital practice leadership role that will focus on positive patient experience, employee and dentist satisfaction, as well as support growth in their practice. This role is not intended to impact the independent clinical judgment and decision making of the licensed providers rendering services at each practice. Skills and Qualifications Bachelor's degree in business administration, or related field experience. Dental management experience, supervising teams. A solid grasp of data analysis and performance metrics. Be able to diagnose problems quickly and have foresight into potential issues. Superior communication skills with the ability to quickly establish rapport and work closely with team members and peers. Experience in leadership positions, managing and training new and existing employees with steadfast resolve and personal integrity. Proven track record managing profitable, successful teams, and driving revenue growth. Knowledge of dental practice management systems. Benefits for Full-Time Employees* PTO, paid holidays, office closure days Medical Vision Dental allowance Uniform allowance, as needed 401(k) Eligibility And many more! *Benefits are subject to change and eligibility. About the Role: Practice Growth: Practice Leaders support the processes of each practice for the growth of active patients, production, and collections in the assigned practices they support. Foster a growth-oriented, positive, and encouraging environment. Implement action plans that grow active patient-base, production, and collections of assigned practices. Practice Efficiency: Practice Leaders are accountable for the management of non-clinical Controllable Expenses and meeting or exceeding Budgets in the assigned practices they support. Understand opportunities on financial scorecard of Practice; execute on identified areas of weakness and growth opportunities. Manage P&L to ensure the assigned practices achieve targets relative to growth and controllable expense management. Employee Engagement: Practice Leaders are accountable for building strong, passionate teams, who are aligned with the Mission Vision and Values of Select Dental Management in the assigned practices they support. Support effective recruiting practices of potential candidates. Drive an exceptional onboarding experience for new team members. Create professional development and performance management plans. Meet or Exceed retention goal in assigned practice. Coach and mentor team members to independently perform assigned tasks. Deliver effective feedback and corrective action to Direct Reports in accordance with company-defined processes, as needed. Monitor the values, culture, and satisfaction of both team and patients at all supported practices. Identify any deficiencies and provide support and guidance to rectify. Ensure team members thrive and organizational outcomes are met. Build and maintain strong relationships with doctors. Patient Satisfaction: Practice Leaders are accountable for delivering a WOW Patient Experience in the assigned practices they support. Build passionate teams who are motivated to deliver a World Class Patient Experience. Implement strategies that drive and support patient experience improvement initiatives for assigned practices. Partner with Clinical Support functions to ensure teams and patients achieve Oral Systemic Health. Systems & Accountability: Practice Leaders are accountable for ensuring processes are implemented effectively and consistently in their practice. Support teams in all areas of operations to ensure systems and processes are successful. Partner with the support functions, regional leadership, and practice team to achieve favorable results with respect to exceptional team experience, quality patient care, patient satisfaction/loyalty, revenue, collections, and expense management. Help to communicate and implement key processes or updates to direct reports. Ensure all RCM, Finance & Accounting Processes are functioning properly. Our Mission & Values: Drive All Decisions and Actions “To Make Our Teams, Practices, and Patients Happier and Healthier!” Positive Energy - We are enthusiastic, empathetic, compassionate, optimistic, generous, kind, and passionate. Partnership - Work collaboratively together to achieve shared goals. We accomplish more together than as individuals. We are better together. Communication - Set clear expectations and feedback to our patients and team members. Growth - We strive to continuously improve and are goal oriented. We grow always in all ways. Our Mission & Values: To make the teams, patients, and practices we support healthier and happier.
$47k-64k yearly est. Auto-Apply 60d+ ago
Admission Office Manager
Agnes Irwin School 4.0
Office manager job in Bryn Mawr, PA
Job Details Headquarters - Bryn Mawr, PADescription The Admission Office Manager works as part of a team in a fast paced and customer service focused Admission Office. The Admission Office Manager is the initial point of contact for prospective Middle and Upper School families, and plays an essential role in welcoming new families to the school community. The Admission Office Manager maintains applicant files, updates records in the database and interfaces with other school constituencies such as student tour guides, current parents, and faculty / staff. ESSENTIAL OFFICE FUNCTIONS Communicating in a positive and timely manner with the families of prospective Middle and Upper School candidates on the phone, by email and in person, as applicable. Scheduling parent and student visits and answering questions as required to guide families through the admission process. Organizing host assignments and communicating with all relevant parties concerning applicant visitors to campus. Processing incoming Middle and Upper School applications in the database and recording detailed data in the appropriate data systems. Collating and dispensing admission records for decision committee meetings, scanning each file and sharing with appropriate parties. Managing correspondence, including word-processing documents, assembling and collating packets of materials, mail merging letters and emails, mailing and distributing outgoing correspondence, as directed. Assisting with preparation and logistical support for admission events such as Open Houses, Touring Tuesdays, and new parent events throughout the year. Working with the Business Office to disseminate contracts for both new and returning families. Organizing and Administering ISEE and SSAT Testing for Middle and Upper School applicants. Organizing and Administering Placement Testing for incoming Middle and Upper Schoolers. Monitoring general office supplies and order items as needed for LS, MS and US Admission functions. Ensuring the timely processing of invoices - monitoring to make sure charges are accurate. Reconciling the Office of Admission credit card on a monthly basis. Preparation and delivery of enrollment data and other analytics as requested. Assisting in the tuition assistance data collection process. Attending occasional evening and/or weekend events and fairs to promote school enrollment. Providing administrative support to the Director of Enrollment Management to include: handling incoming telephone calls and messages, and scheduling events/meetings as required. Other duties as assigned by the Director of Enrollment Management. Qualifications QUALIFICATIONS High School diploma or GED required. Associates or Bachelors degree preferred Statistics/Business/ Communications/English 2-5 years of prior secretarial, administrative, customer service or sales experience required in a busy and competitive environment. Previous experience in admission or independent schools a plus Excellent organizational, interpersonal and communication skills Excellent written and verbal skills Demonstrated ability to work as a member of a team and respond with flexibility to changing situations. Proficiency using Microsoft Office - in particular; Excel, Word, Publisher; Google applications, (Calendar and Docs )- and database software. Knowledge of BlackBaud and Clarity a plus. Comfort level with technology and data analytics. PHYSICAL DEMANDS AND WORKPLACE ENVIRONMENT Adequate mobility, dexterity, strength, and endurance to actively function in an office environment Ability to lift and carry objects weighing up to 30 lbs. Ability to sit for extended periods of time in front of a computer monitor Ability to regularly perform the repetitive movement of fingers and hands for keyboarding Ability to express or exchange ideas by means of the spoken and/ or written word Daily exposure to moderate noise level and interruption. The physical requirements and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SKILLS REQUIRED Interpersonal skills - good written and verbal communication to represent the school in a positive and professional way Telephone skills - ability to assimilate the needs of callers and answer their questions in a way that promotes applications to our school Ability to multi-task and reprioritize quickly while dealing with queries and questions in a calm and professional manner Good attention to detail and follow-up Knowledge of event planning Time management - ability to assess correctly the amount of time needed to complete projects and manage calendars accordingly
$47k-57k yearly est. 60d+ ago
Assistant Dental Office Manager
Prosmile
Office manager job in Berlin, NJ
Job Title: Assistant Dental Office Manager Department/Location: Operations Reports to: Regional Vice President FLSA Status: Exempt ProSmile is one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training. Position Summary ProSmile is in need of an Assistant Dental Office Manager who is looking to join a practice with a strong culture, compassionate and skilled dentists, and a support structure that creates an environment of learning and the autonomy to create change at the practice that brings about growth and success. We offer competitive pay based on experience with a great benefit package. As an Assistant Dental Office Manager, we give you the tools and support needed to ensure you are in the best position to be successful. A ProSmile Assistant Dental Office Manager is a unique opportunity to join a practice that is part of a larger growing organization and offers the ability to move up and take on higher positions within the company. Duties and Responsibilities: Maintains control of patient scheduling Addresses and resolves patient complaints Reviews patient charts making corrections with posting if needed Takes on the responsibility of the Treatment Plan Coordinator in some offices Has working knowledge of all insurances; handling of claims, attachments for claims Maintains collection controls and systems Oversees daily closeout functions as well as daily deposit with the corporate office Coordinates end-of-month functions with the corporate office & Dental Practice Manager Monitors patient A/R Ensures compliance with all company Policies and Procedures in office and communicates any changes in same to staff, schedules office staff meetings Coordinates staffing needs, scheduling, recruiting, interviewing, hiring, performance reviews and terminations in consultation with HR Department and Dental Practice Manager Contacts maintenance for all office equipment in need of repair for optimum function Following up on unresolved task Performs miscellaneous job-related duties as assigned Coordinating office needs with Dental Practice Manager Assistant Dental Office Manager - Qualifications High School diploma or GED required Experience using Outlook, Word Excel preferred Easily able to learn new technologies and systems required Performs miscellaneous job-related duties as assigned. Knowledge and Skills/Expected Competencies: Work experience in an administrative function and/or customer facing role required Working knowledge of dental or medical front desk duties and responsibilities preferable Previous dental office management work experience preferable Requires some flexibility in scheduling, such as the ability to work evenings and weekends as needed Benefits Summary At ProSmile, we are committed to supporting the health and well-being of our employees and their families. We offer the following benefits for Full Time Benefits Eligible Positions (35+ hours per week) and Part Time Benefits Eligible Positions (30-35 hours per week): Medical Insurance: Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks. Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options. Vision Insurance: Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits. Flexible Spending & Health Savings Accounts: Pre-tax savings accounts for medical, dependent care, and healthcare expenses. Life & Disability Insurance: Employer-paid basic life and AD&D insurance, with voluntary life, short-term, and long-term disability plans. Additional Perks: Employee Assistance Program (EAP) Identity Theft & Fraud Protection Legal Support Services Discount Programs (including pet insurance, travel, theme parks, electronics, etc.) Wellness Programs Financial Wellness and Planning Tools Physical/Mental Demands and Work Environment The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate. The Company reserves the right to modify the based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee. Equal Employment Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply. Company Safety We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards. Powered by JazzHR dF2kIw3RF7
$54k-80k yearly est. 23d ago
Dental Senior Office Manager
Alfa Dental Support, Inc.
Office manager job in Berlin, NJ
Job DescriptionWho We Are: At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service-the 'AAA Experience.' We're committed to making every smile count, and we live by our “No Smile Left Behind” philosophy. At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you'll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients' lives. Dental Senior Office Manager Diamond Braces is seeking an experienced and driven Dental Senior Office Manager to oversee operations across multiple dental practice locations. In this leadership role, you will ensure that all practices under your supervision meet operational, financial, and clinical standards, driving exceptional patient experiences and strong business performance. Essential Functions: Oversee operations for multiple dental practice locations within the district. Ensure all locations operate efficiently and deliver exceptional patient care and customer service. Collaborate with practice managers and dental teams to achieve operational goals and compliance with clinical protocols. Develop, implement, and monitor key performance indicators (KPIs) across all locations to assess and drive practice performance. Provide actionable insights and regular reporting on KPIs to leadership, identifying areas for improvement and ensuring accountability. Analyze and manage practice P&L statements to drive revenue growth and profitability while maintaining high-quality patient care. Lead, coach, and mentor practice managers and staff to foster a culture of collaboration, continuous improvement, and professional development. Implement operational best practices, ensuring compliance with policies, procedures, and regulatory requirements. Collaborate with clinical leadership to support recruitment, onboarding, and retention of dental professionals. Drive initiatives to enhance patient satisfaction, operational excellence, and team engagement across all practices. Qualifications: Minimum of 5 years of experience working in Dental Service Organizations (DSOs), with a proven track record of managing multiple practice locations. Demonstrated experience in measuring and reporting KPIs for multi-site locations. Strong understanding of P&L statements, with the ability to identify trends, opportunities, and areas for improvement. Excellent leadership, communication, and interpersonal skills, with a collaborative approach to team management. Ability to work in a fast-paced, dynamic environment while prioritizing tasks and meeting deadlines. Associate or bachelor's degree in business, healthcare administration, or a related field. Benefits: Highly competitive compensation. Health, dental, and vision insurance. 401(k) retirement plan with company match. Paid time off and holidays. Discounted orthodontic care for you and your family. Loan assistance for dental assistant school and continued education (CE). Access to cutting-edge technology and world-class facilities. A fun, inclusive, and supportive culture where your career can thrive. Job Type: Full-time Compensation: Salary range starting at $75,000; final offer will be determined by experience and qualifications. Job Location: In-person; local travel between offices required. Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm), Friday (8:30 am - 5 pm), Saturday (8:30 am - 4 pm)
$75k yearly 21d ago
Front Office Manager
Valley Forge Casino Resort 3.9
Office manager job in King of Prussia, PA
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Responsible for overseeing hotel occupancy and promoting the efficient operation of front desk, bell desk, housekeeping, and call center ensuring appropriate service to hotel guests. Job Duties · Manage hotel and related departments to ensure maximum occupancy, efficiency and revenue. · Hire, supervise, train, evaluate work performance, and administer discipline for team members. · Maintain knowledge of industry practices, hotel markets and statistical data. · Possess knowledge of room rates, types and availability. · Maintain and ensure proper par levels of supplies and equipment. · Coordinate special events and promotions with other departments. · Resolve customer complaints or disputes. · Ensure compliance with established company policies and procedures and regulatory controls and the Pennsylvania Gaming Control Board. · Responsible for property public area cleanliness and sanitation. · Authorized to extend complimentary services in accordance with the approved comp matrix. · Develop operating budgets and meet established goals. · Review and approve all OTA invoices. · Other duties as assigned by management. · May assist in assigning and inspecting cleanliness on the casino floor. Qualifications · Thorough understanding of hotel computer system. · Minimum 3 years supervisory experience and 5 years hotel experience · Ability to operate LMS, ATI, Rainmaker and Microsoft Office applications. · Knowledge of hotel key system · Must be able to work in smoke filled environments. · Must be able to qualify for and maintain licensure as required by Pennsylvania Gaming Control Board. Must have thorough knowledge of approved Responsible Gaming Program. Additional Information All your information will be kept confidential according to EEO guidelines. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$42k-53k yearly est. 59d ago
Director, Credentials Verification Office (CVO)
Nemours
Office manager job in Wilmington, DE
This enterprise position provides best practice administrative management services for all aspects of credentialing verification. The director is responsible for overseeing the strategic and daily activities of the Department and serves as a liaison between CVO and the Medical Staff Office(s). Essential Functions: Plans, implements, organizes and directs a comprehensive, enterprise-wide credentialing verification program. Establishes, influences and implements policies, procedures and systems to accomplish the credentials verification and enrollment process. Directs all aspects of a credentialing verification system. Researches, selects controls and maintains credentialing software. Leads a comprehensive and technologically driven verification process to ensure continuity, accuracy, completeness and timeliness. Protects the integrity and security of the database. Provides guidance on accreditation, regulatory issues, national standards and best practices. Plans and manages the operations of CVO. Hires, trains, evaluates and develops staff. Establishes and monitors shares departmental metrics and key performance indicators. Establishes reliable methods, checklists and other work products to ensure consistency in performance and compliance with regulatory and accrediting agencies. Creates and monitors a departmental budget. Promotes ongoing education. Promotes and directs the use of process improvement tools and thinking to create greater value. Collaborates with key stakeholders on managing an ongoing reporting process that is accurate and timely. Focuses on creating and aligning goals in support of the organization's Mission. Serves as liaison between CVO, Medical Staff Services, practice leaders and other customers. Manages requests for customized reports and other information. Provides guidance on accreditation, regulatory issues, national standards and best practices. Additional miscellaneous duties and responsibilities, as may be assigned from time to time by employee's. Requirements: Bachelor's Degree preferred- In lieu of the educational requirements, previous work history in credentialing and years of experience may be considered. MD Staff software experience is preferred. Experience in Medical Staff credentialing and privileging is required. Certification by the National Association Medical Staff Services as a Certified Professional In Medical Staff Services Management (CPMSM) or a Certified Provider Credentials Specialist (CPCS). required
$90k-146k yearly est. Auto-Apply 27d ago
Director, Credentials Verification Office (CVO)
Nemours Foundation
Office manager job in Wilmington, DE
This enterprise position provides best practice administrative management services for all aspects of credentialing verification. The director is responsible for overseeing the strategic and daily activities of the Department and serves as a liaison between CVO and the Medical Staff Office(s). Essential Functions: * Plans, implements, organizes and directs a comprehensive, enterprise-wide credentialing verification program. * Establishes, influences and implements policies, procedures and systems to accomplish the credentials verification and enrollment process. * Directs all aspects of a credentialing verification system. * Researches, selects controls and maintains credentialing software. * Leads a comprehensive and technologically driven verification process to ensure continuity, accuracy, completeness and timeliness. * Protects the integrity and security of the database. * Provides guidance on accreditation, regulatory issues, national standards and best practices. * Plans and manages the operations of CVO. * Hires, trains, evaluates and develops staff. * Establishes and monitors shares departmental metrics and key performance indicators. * Establishes reliable methods, checklists and other work products to ensure consistency in performance and compliance with regulatory and accrediting agencies. * Creates and monitors a departmental budget. * Promotes ongoing education. * Promotes and directs the use of process improvement tools and thinking to create greater value. * Collaborates with key stakeholders on managing an ongoing reporting process that is accurate and timely. * Focuses on creating and aligning goals in support of the organization's Mission. * Serves as liaison between CVO, Medical Staff Services, practice leaders and other customers. * Manages requests for customized reports and other information. * Provides guidance on accreditation, regulatory issues, national standards and best practices. * Additional miscellaneous duties and responsibilities, as may be assigned from time to time by employee's. Requirements: Bachelor's Degree preferred- In lieu of the educational requirements, previous work history in credentialing and years of experience may be considered. MD Staff software experience is preferred. Experience in Medical Staff credentialing and privileging is required. Certification by the National Association Medical Staff Services as a Certified Professional In Medical Staff Services Management (CPMSM) or a Certified Provider Credentials Specialist (CPCS). required
$90k-146k yearly est. Auto-Apply 26d ago
Medical Assitant-Clinical/Office
U. S. Digestive Health
Office manager job in Wilmington, DE
Full-time Description The Medical Assistant assists the physician in providing excellent patient care within the office environment. Obtains and records accurate patient medical history information. Measures and records vital signs. Obtains and records medication & allergy details on each patient. Attempts to assist the physician in keeping patient wait times to a minimum, by being organized and prepared. Assists in the preparation of patient charts and obtaining relevant test results on patients. Offers friendly, courteous, and confidential assistance to all patients and their families. Must be able to multitask in a busy work environment and have ability to identify & prioritize tasks. Will be required to travel between locations as necessary. Take patients to exam rooms, gathering all necessary information for providers (i.e. height, weight, vitals, verifying allergies/meds, entering information into EMR when applicable, verifying previous information in EMR) Assist providers with physical exams/sigmoidoscopies/bandings as needed Administer Breath Tests Call patients with normal test results at provider's request Answer/return calls to patients with questions or concerns when necessary Receive and distribute all EMR documents and emails Order and pre-authorize special injectable and oral medication Hepatitis C patient follow up with lab orders and results when LPN unavailable Order and monitor sample medications File and track lab and radiology orders to make sure that patients follow through with their care as directed by the providers Track procedure and pathology reports and forward to providers Enter recalls in EMR Keep exam rooms clean, neat and always stocked Collect Biohazard Red Bags each month for pick up Take inventory as needed to accurately order supplies Schedule procedures, office visits, labs, radiology, and consultations, when necessary, Log off, shut down and place laptop computers in locked exam room cabinet each evening Displays ability to access, interpret and document relevant patient history. Displays proficiency in using office hardware & software. Includes the use of ECW, Misys & Chart Capture systems Appropriately & accurately sort and place procedure reports in patient charts. Identifies, provides, and records relevant hospital, patient history documentation. Accesses patient laboratory results, using online or telephone procedures, as required. Other duties as assigned Requirements Required High School Graduate Medical Assistant or Nursing Assistant experience. Demonstrates clinical expertise in gastroenterology nursing. Current BLS certification. Participation in ongoing continuing education. Ability to deal compassionately, professionally, and courteously with patients, their families. Full range of body motion, including manual and finger dexterity and eye-hand coordination. Extensive periods of standing or walking. Bending, lifting, and carrying. Normal color perception and corrected visual acuity and hearing to normal range. Involvement with management, providers, staff, and patients and their families Preferred At least one (1) year previous office experience preferred. Medical Assistant and/or Nursing Assistant Certification (May be required depending on the location)
$53k-91k yearly est. 60d+ ago
Front Office Manager| HOTEL DU PONT**PARTIAL RELOCATION OFFERED** | Wilmington, DE
PM New 2.8
Office manager job in Wilmington, DE
What You'll Do Lead daily Front Office operations, ensuring exceptional guest service and smooth coordination across all shifts Manage, train, and develop the front office leadership team and line-level associates, fostering a culture of hospitality and accountability Collaborate with Housekeeping, Engineering, Sales, and Food & Beverage to ensure guest satisfaction and seamless service delivery Oversee staffing, scheduling, budgeting, and payroll for the Front Office department Monitor guest feedback, service scores, and online reviews, taking proactive measures to maintain excellence Ensure compliance with safety, brand, and operational standards, including cash handling and audit procedures Serve as Manager on Duty, representing hotel leadership and responding to guest concerns with professionalism and care Contribute to strategic planning and continuous improvement initiatives aligned with hotel goals and PM Hotel Group standards Who You Are An accomplished hospitality professional with 3-5 years of front office management experience in a luxury or full-service hotel environment A confident leader who inspires and develops teams through mentorship, communication, and example Detail-oriented and analytical, with strong financial acumen and experience managing departmental budgets Proficient in hotel management systems (Opera PMS preferred) and familiar with revenue and forecasting principles Adaptable and composed under pressure, with a genuine passion for creating memorable guest experiences Flexible to work varied shifts, including weekends and holidays, as business demands Why You're Here You understand that the Front Office is the heartbeat of the hotel-and that every guest interaction shapes our reputation. You thrive in a leadership role that blends operational excellence with authentic hospitality. At HOTEL DU PONT, you'll help lead the relaunch of an icon, ensuring each guest is welcomed with warmth and leaves with lasting memories. Lead with integrity. Elevate every arrival. Be part of the relaunch of an icon. **PARTIAL RELOCATION OFFERED**
$44k-55k yearly est. 36d ago
Dental Office Manager
Pottstown Family & Cosmetic Dentistry
Office manager job in Pottstown, PA
Job Description *Must have 3-5 years of Dental Management experience Pottstown Family & Cosmetic Dentistry is seeking an exceptional Practice Leader/Dental Office Manager to join our team and lead the non-clinical operations of our dental practice. The Practice Leader (PL)/Office Manager will provide leadership and support growth initiatives to the Select Dental Management supported dental practices. They will bring non-clinical operational, managerial, and administrative procedures, reporting structures and operation controls to their assigned practice. The PL will effectively communicate and foster growth among their team. This is a vital practice leadership role that will focus on positive patient experience, employee and dentist satisfaction, as well as support growth in their practice. This role is not intended to impact the independent clinical judgment and decision making of the licensed providers rendering services at each practice. Skills and Qualifications Bachelor's degree in business administration, or related field experience. Dental management experience, supervising teams. A solid grasp of data analysis and performance metrics. Be able to diagnose problems quickly and have foresight into potential issues. Superior communication skills with the ability to quickly establish rapport and work closely with team members and peers. Experience in leadership positions, managing and training new and existing employees with steadfast resolve and personal integrity. Proven track record managing profitable, successful teams, and driving revenue growth. Knowledge of dental practice management systems. Benefits for Full-Time Employees* PTO, paid holidays, office closure days Medical Vision Dental allowance Uniform allowance, as needed 401(k) Eligibility And many more! *Benefits are subject to change and eligibility. About the Role: Practice Growth: Practice Leaders support the processes of each practice for the growth of active patients, production, and collections in the assigned practices they support. Foster a growth-oriented, positive, and encouraging environment. Implement action plans that grow active patient-base, production, and collections of assigned practices. Practice Efficiency: Practice Leaders are accountable for the management of non-clinical Controllable Expenses and meeting or exceeding Budgets in the assigned practices they support. Understand opportunities on financial scorecard of Practice; execute on identified areas of weakness and growth opportunities. Manage P&L to ensure the assigned practices achieve targets relative to growth and controllable expense management. Employee Engagement: Practice Leaders are accountable for building strong, passionate teams, who are aligned with the Mission Vision and Values of Select Dental Management in the assigned practices they support. Support effective recruiting practices of potential candidates. Drive an exceptional onboarding experience for new team members. Create professional development and performance management plans. Meet or Exceed retention goal in assigned practice. Coach and mentor team members to independently perform assigned tasks. Deliver effective feedback and corrective action to Direct Reports in accordance with company-defined processes, as needed. Monitor the values, culture, and satisfaction of both team and patients at all supported practices. Identify any deficiencies and provide support and guidance to rectify. Ensure team members thrive and organizational outcomes are met. Build and maintain strong relationships with doctors. Patient Satisfaction: Practice Leaders are accountable for delivering a WOW Patient Experience in the assigned practices they support. Build passionate teams who are motivated to deliver a World Class Patient Experience. Implement strategies that drive and support patient experience improvement initiatives for assigned practices. Partner with Clinical Support functions to ensure teams and patients achieve Oral Systemic Health. Systems & Accountability: Practice Leaders are accountable for ensuring processes are implemented effectively and consistently in their practice. Support teams in all areas of operations to ensure systems and processes are successful. Partner with the support functions, regional leadership, and practice team to achieve favorable results with respect to exceptional team experience, quality patient care, patient satisfaction/loyalty, revenue, collections, and expense management. Help to communicate and implement key processes or updates to direct reports. Ensure all RCM, Finance & Accounting Processes are functioning properly. Our Mission & Values: Drive All Decisions and Actions “To Make Our Teams, Practices, and Patients Happier and Healthier!” Positive Energy - We are enthusiastic, empathetic, compassionate, optimistic, generous, kind, and passionate. Partnership - Work collaboratively together to achieve shared goals. We accomplish more together than as individuals. We are better together. Communication - Set clear expectations and feedback to our patients and team members. Growth - We strive to continuously improve and are goal oriented. We grow always in all ways. Our Mission & Values: To make the teams, patients, and practices we support healthier and happier.
$50k-74k yearly est. 13d ago
Dental Office Assistant Manager
Diamond Braces
Office manager job in Blue Bell, PA
Who We Are: At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service-the 'AAA Experience.' We're committed to making every smile count, and we live by our “No Smile Left Behind” philosophy. At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you'll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients' lives. Dental Office Assistant Manager We are seeking a motivated and organized Dental Office Assistant Manager to join our growing practice. In this role, you'll work closely with the Office Manager and dental team to ensure smooth day-to-day operations and provide exceptional care to our patients. Essential Functions: Assist the Office Manager in overseeing daily office operations. Supervise administrative staff and clinical team members. Ensure a positive patient experience and handle concerns promptly. Coordinate patient scheduling, billing, and insurance verifications. Ensure the office complies with all relevant laws, regulations, and company policies, maintaining a high standard of practice. Assist in monitoring inventory and managing supply ordering. Generate and review performance reports to track key metrics. Ensure all patient and office records are maintained accurately and securely, in compliance with legal and regulatory requirements. Qualifications: One to two years of office management experience preferably in a dental setting. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proficiency in office management software and technology. Understanding of compliance and regulatory requirements in a healthcare setting. Commitment to continuous learning and professional development. Benefits: Highly competitive compensation. Health, dental, and vision insurance. 401(k) retirement plan with company match. Paid time off and holidays. Performance-based bonus opportunities. Discounted orthodontic care for you and your family. Loan assistance for dental assistant school and continued education (CE). Access to cutting-edge technology and world-class facilities. A fun, inclusive, and supportive culture where your career can thrive. Job Type: Full-time Compensation: Pay range starting at $23.00 an hour; final offer will be determined by experience and qualifications. Job Location: In-person; local travel between offices may be required. Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm), Friday (8:30 am - 5 pm), Saturday (8:30 am - 4 pm)
$23 hourly 60d+ ago
Front Office Manager
Home2Suites
Office manager job in Philadelphia, PA
Job Description Wurzak Hotel Group is looking for a Front Office Manager at their HOME2 Suites Philadelphia Convention Center located in downtown Philadelphia across from the Reading Terminal Market, steps away from the Philadelphia Convention Center. The Front Desk Manager will directly supervise all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations and guest services. Essential Functions Train, cross-train, and retrain all front office personnel. Participate in the selection of front office personnel. Schedule the front office staff. Supervise workload during shifts. Evaluate the job performance of each front office employee. Maintain working relationships and communicate with all departments. Maintain master key control. Verify that accurate room status information is maintained and properly communicated. Resolve guest problems quickly, efficiently, and courteously. Update group information. Maintain, monitor, and prepare group requirements. Relay information to appropriate personnel. Review and complete credit limit report. Work within the allocated budget for the front office. Receive information from the previous shift manger and pass on pertinent details to the oncoming manager. Check cashiers in and out and verify banks and deposits at the end of each shift. Enforce all cash-handling, check-cashing, and credit policies. Conduct regularly scheduled meetings of front office personnel. Ensure strict adherence to the uniform policy. Uphold the hotel's commitment to hospitality. Prepare performance reports related to front office. Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily. Monitor high balance guests and take appropriate action. Ensure implementation of all hotel policies and house rules. Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes. Prepare revenue and occupancy forecasting. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees. Monitor all V.I.P. guests and requests. Maintain required pars of all front office and stationary supplies. Review daily front office work and activity reports generated by Night Audit. Review Front office logbook and guest feedback forms on a daily basis. Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. On time and at work when scheduled and in proper uniform. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Consistent professional and positive attitude and actions when communicating with guests and associates. Ensure maintenance problems are promptly reported through proper channels. Comply with all company policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Check with manager/supervisor before leaving work area for any reason. Attend department meetings as scheduled. Respond to guest requests, concerns and problems to ensure guest satisfaction. Report any incidents of guest dissatisfaction or other matters of significance to manager so that corrective measures may be taken. Any other tasks/duties as requested by management. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience Associate degree or equivalent experience. Two years of customer contact and supervisory experience in the hospitality industry. Our Perks Competitive Salary Paid Time Off Medical, Dental, Vision health insurance Robust supplemental insurance for Life, AD&D, Pets, legal and more Wellness programs for mental, physical, and financial wellness Hotel and travel discounts Generous retirement/401k benefits Education and professional development Who we are Wurzak Hotel Group (WHG) is a Philadelphia-based owner, developer, and operator of premium branded full-service, extended stay, and focus service hotels. WHG's core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long-term relationships with our guests. WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details, and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region's top hospitality companies. Find out more about us on our website or click here to visit our Linkedin page! WHG is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all our team members can thrive. We have a zero-tolerance policy for workplace discrimination on the basis of someone's race, gender, disability, or any other basis protected under federal, state, or local laws. EEO m/f/d/h
$42k-59k yearly est. 11d ago
Latino Treatment Program Office Manager
Comhar 4.2
Office manager job in Philadelphia, PA
Full-time Description ***Effective October 15, 2021, all employees/contractors/interns/volunteers are required to provide our office with proof of COVID vaccination.*** Office Manager Salary: $20.00/HR or Salary $41,600.00 Office Manager Position Summary: The Office Manager will work collaboratively with the Program Supervisor to provide day-to-day oversight of the Outpatient Behavioral Health program in accordance with the organizations policies and procedures, current applicable federal state, local standards, guidelines, and regulations. Office Manager ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide office support functions including reception/front-desk, to enhance or expedite the smooth flow of unit operations Maintain appropriate databases, including client records and insurance information Review the clients' authorizations for services Oversee clients' appointment schedules with psychiatrists, therapists and nurses in Evolv-Electronic Health Record Audit the scheduling of follow-up appointments for physicians Prepare and run reports in Evolv Capability and willingness to learn and operate new and ongoing managed care insurance systems Capability and willingness to learn and operate new scheduling and reauthorization systems Provide services and job functions in a manner which preserves client rights and adult dignities, and which safeguards the health, safety, and well-being of all Offer constructive and concerted interaction, exchange, and responsiveness with both internal and external persons and entities Project a positive, accommodating demeanor and a customer satisfaction-focused mindset Maintain an active exchange with supervisor on issues and/or needs; offer a deliberate responsiveness to supervisory directives, instructions, and feedback; observe the unit's and the agency's chain of command Maintain flexibility in work schedule and routine to accommodate a typical or special unit needs Actively participate in and contribute to activities/projects/teams/etc. which serves broader unit or agency needs or interests Fully comply with all policies, procedures, practices, regulations, laws, expectations, etc. which are either established by the unit or to which the unit is otherwise subject Seek out and acquire training and professional development to satisfy requirements, to address presenting needs, to heighten the quality of clerical services, and to broaden the unit's knowledge and resource base Assist unit director during state, CBH and other managed care inspections Requirements Office Manager REQUIREMENTS: Associate Degree in business plus six years relevant experience; or High School Diploma/ GED plus eight years relevant experience. Experience must include medical billing and intake functions. Excellent written and verbal communication skilled required. Computer literacy in Microsoft Word and Excel. Bilingual able to speak both English and Spanish We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace. COMHAR, Inc. is a not-for-profit community based health and human service organization founded in 1975. We do not discriminate in services or employment on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, past or present receipt of disability -related services or supports, marital status, veteran status, or any other class of persons protected by federal, state or local law. Salary Description $20.00/HR or Salary $41,600.00
$20 hourly 60d+ ago
Assistant Dental Office Manager
Prosmile
Office manager job in Berlin, NJ
Job Title: Assistant Dental Office Manager Department/Location: Operations Reports to: Regional Vice President FLSA Status: Exempt ProSmile is one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training. Position Summary ProSmile is in need of an Assistant Dental Office Manager who is looking to join a practice with a strong culture, compassionate and skilled dentists, and a support structure that creates an environment of learning and the autonomy to create change at the practice that brings about growth and success. We offer competitive pay based on experience with a great benefit package. As an Assistant Dental Office Manager, we give you the tools and support needed to ensure you are in the best position to be successful. A ProSmile Assistant Dental Office Manager is a unique opportunity to join a practice that is part of a larger growing organization and offers the ability to move up and take on higher positions within the company. Duties and Responsibilities: Maintains control of patient scheduling Addresses and resolves patient complaints Reviews patient charts making corrections with posting if needed Takes on the responsibility of the Treatment Plan Coordinator in some offices Has working knowledge of all insurances; handling of claims, attachments for claims Maintains collection controls and systems Oversees daily closeout functions as well as daily deposit with the corporate office Coordinates end-of-month functions with the corporate office & Dental Practice Manager Monitors patient A/R Ensures compliance with all company Policies and Procedures in office and communicates any changes in same to staff, schedules office staff meetings Coordinates staffing needs, scheduling, recruiting, interviewing, hiring, performance reviews and terminations in consultation with HR Department and Dental Practice Manager Contacts maintenance for all office equipment in need of repair for optimum function Following up on unresolved task Performs miscellaneous job-related duties as assigned Coordinating office needs with Dental Practice Manager Assistant Dental Office Manager - Qualifications High School diploma or GED required Experience using Outlook, Word Excel preferred Easily able to learn new technologies and systems required Performs miscellaneous job-related duties as assigned. Knowledge and Skills/Expected Competencies: Work experience in an administrative function and/or customer facing role required Working knowledge of dental or medical front desk duties and responsibilities preferable Previous dental office management work experience preferable Requires some flexibility in scheduling, such as the ability to work evenings and weekends as needed Benefits Summary At ProSmile, we are committed to supporting the health and well-being of our employees and their families. We offer the following benefits for Full Time Benefits Eligible Positions (35+ hours per week) and Part Time Benefits Eligible Positions (30-35 hours per week): Medical Insurance: Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks. Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options. Vision Insurance: Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits. Flexible Spending & Health Savings Accounts: Pre-tax savings accounts for medical, dependent care, and healthcare expenses. Life & Disability Insurance: Employer-paid basic life and AD&D insurance, with voluntary life, short-term, and long-term disability plans. Additional Perks: Employee Assistance Program (EAP) Identity Theft & Fraud Protection Legal Support Services Discount Programs (including pet insurance, travel, theme parks, electronics, etc.) Wellness Programs Financial Wellness and Planning Tools Physical/Mental Demands and Work Environment The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate. The Company reserves the right to modify the based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee. Equal Employment Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply. Company Safety We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.
$54k-80k yearly est. Auto-Apply 60d+ ago
Front Office Manager
Valley Forge Casino Resort 3.9
Office manager job in King of Prussia, PA
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Responsible for overseeing hotel occupancy and promoting the efficient operation of front desk, bell desk, housekeeping, and call center ensuring appropriate service to hotel guests. Job Duties · Manage hotel and related departments to ensure maximum occupancy, efficiency and revenue. · Hire, supervise, train, evaluate work performance, and administer discipline for team members. · Maintain knowledge of industry practices, hotel markets and statistical data. · Possess knowledge of room rates, types and availability. · Maintain and ensure proper par levels of supplies and equipment. · Coordinate special events and promotions with other departments. · Resolve customer complaints or disputes. · Ensure compliance with established company policies and procedures and regulatory controls and the Pennsylvania Gaming Control Board. · Responsible for property public area cleanliness and sanitation. · Authorized to extend complimentary services in accordance with the approved comp matrix. · Develop operating budgets and meet established goals. · Review and approve all OTA invoices. · Other duties as assigned by management. · May assist in assigning and inspecting cleanliness on the casino floor. Qualifications · Thorough understanding of hotel computer system. · Minimum 3 years supervisory experience and 5 years hotel experience · Ability to operate LMS, ATI, Rainmaker and Microsoft Office applications. · Knowledge of hotel key system · Must be able to work in smoke filled environments. · Must be able to qualify for and maintain licensure as required by Pennsylvania Gaming Control Board. Must have thorough knowledge of approved Responsible Gaming Program. Additional Information All your information will be kept confidential according to EEO guidelines. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$42k-53k yearly est. 2d ago
Medical Assitant-Clinical/Office
U. S. Digestive Health
Office manager job in Wilmington, DE
Job DescriptionDescription: The Medical Assistant assists the physician in providing excellent patient care within the office environment. Obtains and records accurate patient medical history information. Measures and records vital signs. Obtains and records medication & allergy details on each patient. Attempts to assist the physician in keeping patient wait times to a minimum, by being organized and prepared. Assists in the preparation of patient charts and obtaining relevant test results on patients. Offers friendly, courteous, and confidential assistance to all patients and their families. Must be able to multitask in a busy work environment and have ability to identify & prioritize tasks. Will be required to travel between locations as necessary. Take patients to exam rooms, gathering all necessary information for providers (i.e. height, weight, vitals, verifying allergies/meds, entering information into EMR when applicable, verifying previous information in EMR) Assist providers with physical exams/sigmoidoscopies/bandings as needed Administer Breath Tests Call patients with normal test results at provider's request Answer/return calls to patients with questions or concerns when necessary Receive and distribute all EMR documents and emails Order and pre-authorize special injectable and oral medication Hepatitis C patient follow up with lab orders and results when LPN unavailable Order and monitor sample medications File and track lab and radiology orders to make sure that patients follow through with their care as directed by the providers Track procedure and pathology reports and forward to providers Enter recalls in EMR Keep exam rooms clean, neat and always stocked Collect Biohazard Red Bags each month for pick up Take inventory as needed to accurately order supplies Schedule procedures, office visits, labs, radiology, and consultations, when necessary, Log off, shut down and place laptop computers in locked exam room cabinet each evening Displays ability to access, interpret and document relevant patient history. Displays proficiency in using office hardware & software. Includes the use of ECW, Misys & Chart Capture systems Appropriately & accurately sort and place procedure reports in patient charts. Identifies, provides, and records relevant hospital, patient history documentation. Accesses patient laboratory results, using online or telephone procedures, as required. Other duties as assigned Requirements: Required High School Graduate Medical Assistant or Nursing Assistant experience. Demonstrates clinical expertise in gastroenterology nursing. Current BLS certification. Participation in ongoing continuing education. Ability to deal compassionately, professionally, and courteously with patients, their families. Full range of body motion, including manual and finger dexterity and eye-hand coordination. Extensive periods of standing or walking. Bending, lifting, and carrying. Normal color perception and corrected visual acuity and hearing to normal range. Involvement with management, providers, staff, and patients and their families Preferred At least one (1) year previous office experience preferred. Medical Assistant and/or Nursing Assistant Certification (May be required depending on the location)
$53k-91k yearly est. 25d ago
Dental Senior Office Manager
Alfa Dental Support, Inc.
Office manager job in Bellmawr, NJ
Job DescriptionWho We Are: At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service-the 'AAA Experience.' We're committed to making every smile count, and we live by our “No Smile Left Behind” philosophy. At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you'll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients' lives. Dental Senior Office Manager Diamond Braces is seeking an experienced and driven Dental Senior Office Manager to oversee operations across multiple dental practice locations. In this leadership role, you will ensure that all practices under your supervision meet operational, financial, and clinical standards, driving exceptional patient experiences and strong business performance. Essential Functions: Oversee operations for multiple dental practice locations within the district. Ensure all locations operate efficiently and deliver exceptional patient care and customer service. Collaborate with practice managers and dental teams to achieve operational goals and compliance with clinical protocols. Develop, implement, and monitor key performance indicators (KPIs) across all locations to assess and drive practice performance. Provide actionable insights and regular reporting on KPIs to leadership, identifying areas for improvement and ensuring accountability. Analyze and manage practice P&L statements to drive revenue growth and profitability while maintaining high-quality patient care. Lead, coach, and mentor practice managers and staff to foster a culture of collaboration, continuous improvement, and professional development. Implement operational best practices, ensuring compliance with policies, procedures, and regulatory requirements. Collaborate with clinical leadership to support recruitment, onboarding, and retention of dental professionals. Drive initiatives to enhance patient satisfaction, operational excellence, and team engagement across all practices. Qualifications: Minimum of 5 years of experience working in Dental Service Organizations (DSOs), with a proven track record of managing multiple practice locations. Demonstrated experience in measuring and reporting KPIs for multi-site locations. Strong understanding of P&L statements, with the ability to identify trends, opportunities, and areas for improvement. Excellent leadership, communication, and interpersonal skills, with a collaborative approach to team management. Ability to work in a fast-paced, dynamic environment while prioritizing tasks and meeting deadlines. Associate or bachelor's degree in business, healthcare administration, or a related field. Benefits: Highly competitive compensation. Health, dental, and vision insurance. 401(k) retirement plan with company match. Paid time off and holidays. Discounted orthodontic care for you and your family. Loan assistance for dental assistant school and continued education (CE). Access to cutting-edge technology and world-class facilities. A fun, inclusive, and supportive culture where your career can thrive. Job Type: Full-time Compensation: Salary range starting at $75,000; final offer will be determined by experience and qualifications. Job Location: In-person; local travel between offices required. Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm), Friday (8:30 am - 5 pm), Saturday (8:30 am - 4 pm)
$75k yearly 21d ago
Front Office Manager
Home2Suites
Office manager job in Philadelphia, PA
Wurzak Hotel Group is looking for a Front Office Manager at their HOME2 Suites Philadelphia Convention Center located in downtown Philadelphia across from the Reading Terminal Market, steps away from the Philadelphia Convention Center. The Front Desk Manager will directly supervise all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations and guest services. Essential Functions Train, cross-train, and retrain all front office personnel. Participate in the selection of front office personnel. Schedule the front office staff. Supervise workload during shifts. Evaluate the job performance of each front office employee. Maintain working relationships and communicate with all departments. Maintain master key control. Verify that accurate room status information is maintained and properly communicated. Resolve guest problems quickly, efficiently, and courteously. Update group information. Maintain, monitor, and prepare group requirements. Relay information to appropriate personnel. Review and complete credit limit report. Work within the allocated budget for the front office. Receive information from the previous shift manger and pass on pertinent details to the oncoming manager. Check cashiers in and out and verify banks and deposits at the end of each shift. Enforce all cash-handling, check-cashing, and credit policies. Conduct regularly scheduled meetings of front office personnel. Ensure strict adherence to the uniform policy. Uphold the hotel's commitment to hospitality. Prepare performance reports related to front office. Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily. Monitor high balance guests and take appropriate action. Ensure implementation of all hotel policies and house rules. Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes. Prepare revenue and occupancy forecasting. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees. Monitor all V.I.P. guests and requests. Maintain required pars of all front office and stationary supplies. Review daily front office work and activity reports generated by Night Audit. Review Front office logbook and guest feedback forms on a daily basis. Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. On time and at work when scheduled and in proper uniform. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Consistent professional and positive attitude and actions when communicating with guests and associates. Ensure maintenance problems are promptly reported through proper channels. Comply with all company policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Check with manager/supervisor before leaving work area for any reason. Attend department meetings as scheduled. Respond to guest requests, concerns and problems to ensure guest satisfaction. Report any incidents of guest dissatisfaction or other matters of significance to manager so that corrective measures may be taken. Any other tasks/duties as requested by management. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience Associate degree or equivalent experience. Two years of customer contact and supervisory experience in the hospitality industry. Our Perks Competitive Salary Paid Time Off Medical, Dental, Vision health insurance Robust supplemental insurance for Life, AD&D, Pets, legal and more Wellness programs for mental, physical, and financial wellness Hotel and travel discounts Generous retirement/401k benefits Education and professional development Who we are Wurzak Hotel Group (WHG) is a Philadelphia-based owner, developer, and operator of premium branded full-service, extended stay, and focus service hotels. WHG's core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long-term relationships with our guests. WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details, and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region's top hospitality companies. Find out more about us on our website or click here to visit our Linkedin page! WHG is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all our team members can thrive. We have a zero-tolerance policy for workplace discrimination on the basis of someone's race, gender, disability, or any other basis protected under federal, state, or local laws. EEO m/f/d/h
$42k-59k yearly est. Auto-Apply 13d ago
Dental Office Assistant Manager
Alfa Dental Support, Inc.
Office manager job in Conshohocken, PA
Job Description Who We Are: At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service-the 'AAA Experience.' We're committed to making every smile count, and we live by our “No Smile Left Behind” philosophy. At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you'll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients' lives. Dental Office Assistant Manager We are seeking a motivated and organized Dental Office Assistant Manager to join our growing practice. In this role, you'll work closely with the Office Manager and dental team to ensure smooth day-to-day operations and provide exceptional care to our patients. Essential Functions: Assist the Office Manager in overseeing daily office operations. Supervise administrative staff and clinical team members. Ensure a positive patient experience and handle concerns promptly. Coordinate patient scheduling, billing, and insurance verifications. Ensure the office complies with all relevant laws, regulations, and company policies, maintaining a high standard of practice. Assist in monitoring inventory and managing supply ordering. Generate and review performance reports to track key metrics. Ensure all patient and office records are maintained accurately and securely, in compliance with legal and regulatory requirements. Qualifications: One to two years of office management experience preferably in a dental setting. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proficiency in office management software and technology. Understanding of compliance and regulatory requirements in a healthcare setting. Commitment to continuous learning and professional development. Benefits: Highly competitive compensation. Health, dental, and vision insurance. 401(k) retirement plan with company match. Paid time off and holidays. Performance-based bonus opportunities. Discounted orthodontic care for you and your family. Loan assistance for dental assistant school and continued education (CE). Access to cutting-edge technology and world-class facilities. A fun, inclusive, and supportive culture where your career can thrive. Job Type: Full-time Compensation: Pay range starting at $23.00 an hour; final offer will be determined by experience and qualifications. Job Location: In-person; local travel between offices may be required. Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm), Friday (8:30 am - 5 pm), Saturday (8:30 am - 4 pm)
$23 hourly 1d ago

Learn more about office manager jobs

How much does an office manager earn in Lower Merion, PA?

The average office manager in Lower Merion, PA earns between $29,000 and $69,000 annually. This compares to the national average office manager range of $30,000 to $62,000.

Average office manager salary in Lower Merion, PA

$45,000

$29,00010%

$45,000Median

$69,00090%

What are the biggest employers of Office Managers in Lower Merion, PA?

The biggest employers of Office Managers in Lower Merion, PA are:

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Office manager jobs in Lower Merion, PA

Collateral & Insurance Manager

Dental Office Manager

Admission Office Manager

Assistant Dental Office Manager

Dental Senior Office Manager

Front Office Manager

Director, Credentials Verification Office (CVO)

Director, Credentials Verification Office (CVO)

Medical Assitant-Clinical/Office

Front Office Manager| HOTEL DU PONT**PARTIAL RELOCATION OFFERED** | Wilmington, DE

Dental Office Manager

Dental Office Assistant Manager

Front Office Manager

Latino Treatment Program Office Manager

Assistant Dental Office Manager

Front Office Manager

Medical Assitant-Clinical/Office

Dental Senior Office Manager

Front Office Manager

Dental Office Assistant Manager

Learn more about office manager jobs

How much does an office manager earn in Lower Merion, PA?

What are the biggest employers of Office Managers in Lower Merion, PA?

Front Office Manager| HOTEL DU PONTPARTIAL RELOCATION OFFERED | Wilmington, DE