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Office manager jobs in Maine - 76 jobs

  • Office Manager, COM Recruitment, Student, and Alumni Affairs

    University of New England 4.5company rating

    Office manager job in Portland, ME

    The Office Manager of the UNE COM Office of Recruitment, Student, and Alumni Services (RSAS) manages daily office operaions and provides comprehensive administrative support to esnure the smooth and efficient functioning of the department. This is a full-time, salaried position with an annual salary of $52,000-$56,000, based on experience, skills, and qualifications. About the University of New England UNE is Maine's largest private university, with two beautiful coastal campuses in Maine, a one-of-a-kind study-abroad campus in Tangier, Morocco, and an array of flexible online offerings. In an uncommonly welcoming and supportive community, we offer hands-on learning, empowering students to positively impact a world full of challenges. We are the state's top provider of health professionals and home to Maine's only medical and dental colleges, a variety of other interprofessionally aligned health care programs, and nationally recognized programs in the marine sciences, the natural and social sciences, business, the humanities, and the arts. Benefits Overview * Multiple health and dental plan options, plus vision coverage. * Up to 8% retirement plan match. * Generous leave time, including vacation, sick, and personal time, and 12+ holidays per year. * Educational benefits: * UNE tuition waiver for employees, spouses, and domestic partners. * UNE tuition waiver for dependents of employees with 1 year of full-time service. * 50% tuition reduction if less than 1 year of full-time service. For more information about our outstanding benefits, please visit: UNE Benefits Overview Responsibilities * Serves as administrative liaison with students, faculty, staff, parents, alumni, vendors, and/or other key department constituency: explains policies/procedures; answers various questions; coordinates services; handles special requests or problems, referring to supervisor and advising on appropriate actions as necessary. * Manages the budgetary activity for the department and keeps the associate and assistant dean apprised: initiates and processes financial documents related to operating budgets, capital budgets, special accounts, and the like; monitors financial activity; organizes and maintains financial records; prepares related reports. * Coordinates, initiates, prepares, processes, and/or monitors various financial/administrative/operations forms, records, reports, schedules, and other documents, ensuring timely and accurate completion of documents by other department/University personnel and/or outside individuals/organizations. * Provides administrative support for the Associate and Assistant Deans for RSAS, including (but not limited to) managing work schedule, appointments, travel arrangements, phone calls, and written correspondence. * Manages various special projects as assigned. * Develops, organizes and maintains various departmental files and records, frequently involving cross filing/cross-reference systems. * Works as part of the team to manage department related events generally outside of standard business hours. * Commits to actively fostering a welcoming culture of belonging and inclusion. * Performs other related duties as assigned. Qualifications Bachelor's degree in business or other appropriate discipline, plus three to four years of relevant administrative experience, or a combination of education and experience from which comparable knowledge and skills are acquired. * Proven supervisory skills. * Broad base of general administrative and office management knowledge and skills. * Excellent organizational skills. * Experience in overseeing, organizing and maintaining moderately complex filing and records systems. Previous experience with computerized information systems. * Excellent communication, writing and math skills. * Bookkeeping/accounting training or experience may be desirable. * Ability to deal effectively with a wide variety of individuals inside and outside of the University. * Ability to function independently as well as work as part of team. EEO Statement Summary Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community. The University prohibits, and will not tolerate, discrimination in employment, the provision of academic services or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and/or expression, ethnicity, genetic information, HIV status, or status as a veteran. Prohibited bias factors should not motivate decisions regarding students, employees, applicants for admission, applicants for employment, contractors, volunteers or participants in and/or users of institutional programs, services, and activities. COVID Vaccination Statement (PLEASE NOTE) Employees in clinical settings must meet the State of Maine's immunization requirements for clinical activity. Additional Note This position is not eligible for H-1B visa sponsorship.
    $52k-56k yearly 8d ago
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  • Enterprise Customer Account Manager

    UKG 4.6company rating

    Office manager job in Augusta, ME

    **Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. **About the Team:** Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers' goals with our broad set of products. We pride ourselves on fostering a supportive and innovative environment where every team member is encouraged to contribute their unique skills and expertise. Together, we strive to exceed customer expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise Services and Distribution named accounts in an assigned geographic territory. This position requires an individual who can successfully build and grow existing customer relationships selling our full suite of products. A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. **Key Responsibilities:** + Strengthen and expand customer relationships through regular and frequent face-to-face interactions designed to drive sales growth. + Attend industry events, trade shows, and conferences relevant to your customer base. + Proactively develop, utilize, and maintain a deep understanding of the customer's industry. + Advise, consult, and support customers on best and next practices in the utilization and expansion of services. + Develop and maintain a "greenspace" heatmap and run strategic sales campaigns to drive pipeline and bookings in assigned accounts. + Collaborate with internal stakeholders to develop and maintain Annual Account Plans and Relationship Maps for each assigned account. + Build strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. + Leverage your sales management team, UKG executive sponsors, and in-person meetings to strengthen these relationships. + Conduct at least two in-person business reviews with the customer annually, covering adoption, support, and roadmap discussions. + Share new product offers and innovations during business reviews to drive sales. + Monitor account health, identify risks, and collaborate on Save Plans with appropriate teams. + Maintain accuracy of account contacts and sentiment in SFDC, including a rolling four-quarter pipeline. **Basic Qualifications:** + At least 8 years of experience driving full cycle sales management process + Proven experience with a mix of transactional and strategic deals, ranging from 9-12 month sales cycles. + Demonstrated ability to consistently exceed a $1 million+ quota year over year, maintaining a pipeline three times the quota. + Experience selling SaaS solutions, preferably in HCM, WFM, Payroll, or ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. + Strong consultative selling skills with the ability to understand customer/prospect business requirements. + Excellent communication and presentation skills. + Ability to work collaboratively with internal stakeholders and leverage executive relationships. + Experience with Sandler, Challenger, Powerbase Selling methodology or similar Sales methodology + Superior negotiation, written and verbal communication skills + Up to 50% travel **Equal Opportunity Employer: ** UKG is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. View The EEO Know Your Rights poster (************************************************************************************************** and its **supplement** . UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Disability Accommodation in the Application and Interview Process:** For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . **Pay Transparency:** The base salary range for this position is $170,000 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at *************************** It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
    $41k-63k yearly est. 35d ago
  • Office Fit-Out Project Manager

    Coast and Harbor Associates

    Office manager job in Portland, ME

    Owner's Project Management firm in Boston area is looking for a Project Manager with significant experience managing corporate real estate and other office-fit out projects. Candidate's experience should include: Managing office projects, New construction and renovation/build-out, Managing multiple concurrent projects, Responsibility for projects from planning through design, construction, and occupancy, Managing at least one project with a value of at least $25 million, Involvement with energy retrofit and other projects aimed at increasing energy efficiency, and Managing projects as an employee of or a consultant to the owner of the project. Candidates should have a college degree in architecture, engineering, construction management, or business and at least 10 years of experience as a Project Manager. Strong communications skills are required.
    $54k-99k yearly est. 60d+ ago
  • Manager Customer Experience

    The Hertz Corporation 4.3company rating

    Office manager job in Augusta, ME

    We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs + Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement **What We're Looking For:** + Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams + Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in + High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer empathy with business impact + Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $100k yearly 60d+ ago
  • Business Office Manager - Montello

    Montello Manor

    Office manager job in Lewiston, ME

    Montello Manor is a 37 bed skilled nursing facility that has been providing comprehensive, quality health care to the Central Maine area for over 50 years. At Montello Manor we have designed an environment that allows residents to be as independent as possible. All the routines and comforts of daily living are in place, with professional support available 24 hours a day. Our staff is committed to providing an environment that offers social, spiritual, recreational, culturally diverse preferences and educational opportunities, along with thoughtful assistance that is responsive to each person's needs. We strive to make a positive, beneficial contribution to good health and want you to remain in control of your schedule and desired lifestyle. Our strengths reside in a long history of Skilled and Short-Term Rehabilitation experience, as well as Long Term Care & Nursing Services. Business Office Manager Summary As the Business Office Manager, you are able to use your skills to support the entire facility. You are a key contact for Residents and Employees; responsible for handling of resident personal funds, handling incoming payments, billing, collections, accounts payable and in addition, you manage employee new hire, benefit and payroll responsibilities. Essential Job Functions: Accumulate and maintain, in an organized manner, vital statistics relating to admissions, discharges, deaths, transfers and daily census of facility residents. Work with family members and residents to ensure a good understanding of the financial responsibilities to the facilities Participate in the resident admission process by providing explanations of the facility's rates, billing cycle and payment terms, including collecting the first month's advance payment upon admission. Prepare and submit monthly resident billings for services provided. Responsible for monthly Medicaid, Medicare, and other insurance billings along with timely follow-up with intermediaries on delinquent payments. Monitor and manage the accounts receivable and collection processes. Pursue past due accounts persistently and maintain proper back-up documentation. Obtain and submit all required documentation to bill third party payers as per program/company guidelines. Maintain financial records including cash receipts, cash disbursements; accounts receivable, accounts payable, payroll journal, and general ledger as directed. Prepare and submit reports on a timely basis as required and directed by Administrator, this company, and governmental agencies. Provide statistics to audit and reimbursement for year-end processing. Maintain an accurate accounting of patient trust funds including monthly reconciliation and quarterly statements to responsible parties. Create a positive on-boarding experience for new hires. Bi-weekly payroll responsibilities Office Manager Minimum Qualifications: Bookkeeping experience. Excellent computer skills; ability to MS Office suite of products, as well as experience with financial systems. Amazing customer service and communication skills. Excellent self-discipline and patience. Self-motivated, able to keep up with this demands of this position. Genuine caring for and interest in elderly and disabled people in a nursing facility. Benefits: Dental insurance Disability insurance Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Referral program Tuition reimbursement Vision insurance
    $56k-76k yearly est. 43d ago
  • Office Manager

    JD Irving 4.0company rating

    Office manager job in Lewiston, ME

    Atlas Structural Systems is a manufacturer specializing in the design and manufacture of pre-engineered structural systems for commercial and residential construction projects in Eastern Canada and the US. Our integrated roof, wall, and floor systems offer proven quality and provide a great deal of benefit and value. * Provide administrative support to the manager in the areas of inventory management records, billing, and invoicing. * Assists warehouse staff with proper documentation. * Monitor inventory of stock and non-stock items and place orders. * Receive and direct incoming calls in a friendly and professional manner. * Photocopy, fax and maintain central filing systems and administration files. * Other administrative duties as assigned. * Minimum 2 years' experience in office administration is required. * Comfortable working in a fast-paced, ever-changing environment. * Excellent time management skills, high attention to detail, and well organized. * Self-motivated problem-solver with the ability to manage multiple deadlines. * Strong computer and Microsoft Office Skills. * Experience with D365 is considered an asset. * Customer Service experience is considered an asset. We Offer: * A safe work environment * Monday-Friday work week with full-time hours and indoor work * Competitive wages * 401K * Medical, Dental, and Vision Benefits * Employee Discounts * Training and career advancement opportunities
    $34k-50k yearly est. Auto-Apply 49d ago
  • Front Desk Supervisor

    Cliff House Maine 4.2company rating

    Office manager job in Cape Neddick, ME

    This position shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for providing leadership as well as guidance and support to the front desk training and performance for the overall successful day-to-day operations in conjunction with the Lead Front Desk Supervisor, Evening Front Desk Manager and FOM. S/he will be responsible for training, coaching, development of key performance indicators and operating procedures for all front desk needs. The individual will be leading team members to ensure superior guest service. S/he often provides the first point of contact for guests and is responsible for creating an excellent, memorable first impression. This position is fully committed to ensuring that all procedures are performed to the department and company standards and serve as an ambassador for Cliff House Maine. Responsible for maintaining all aspects of Front Desk functions in accordance with hotel standards. Maintains a service and leadership philosophy that serves as a guide to respective staff. Essential Functions: Provide a warm welcome greeting to our incoming guests. Complete the guest registration process. Promptly answers telephone and retrieves messages and communications. Inputs all guest data into property computer. Close guests accounts at check out and ascertain satisfaction. Be an expert and demonstrate knowledge of all services/features, hours of operations, room types, room rates, special packages and promotions, daily house count and expected arrivals/departures, room availability status, scheduled in-house group activities to anticipate and respond to guest inquiries promptly and accurately. Champion organizational initiatives (e.g. Guest Satisfaction Scores, Forbes Travel Guide Score, Net Promoter Score, etc.). Ensure Front Desk agents properly complete required checklist items at the end of each shift. Instill a calm, organized approach when interacting in stressful situations. Strives to increase the level of guest satisfaction through team member development and quality image. Approach internal and external guest opportunities with a sense of heartfelt care and urgency; provide prompt follow-up to ensure 100% guest satisfaction. Maintain confidentiality of guest information and follow proper protocol to secure and protect pertinent data. Foster and maintain strong, positive relationships with team members across all departments through communication and regular face-to-face interaction. Train and successfully support the talent of all new and existing team members. Ensure pre-shift meetings happen at all shift changeovers in accordance with hotel expectations. Qualifications: Minimum of two years of front desk agent experience in a high-volume setting preferred. Previous hospitality experience in a Four Diamond quality organization preferred. Previous experience with Windows, Office and Property Management Systems Must be able to effectively communicate and provide directions in a clear, concise and professional manner in both verbal and written form. Ability to manage guest opportunities which might require a high level of diplomacy. Ability to stand, kneel and bend within the 6 - 8 hours. Must be available to work varied shifts and a flexible schedule. A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy. Needed Attributes Employees must fulfill their performance standards for this position and comply with policies, rules and procedures of the Hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The is intended to describe the general nature and work responsibilities of the position. This job description and duties of this position are subject to change, modification and addition as deemed necessary by the Hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other Hotel Officials. Company Blurb We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $29k-40k yearly est. Auto-Apply 60d+ ago
  • Retail Customer Experience Manager

    Michaels 4.2company rating

    Office manager job in Biddeford, ME

    Store - BIDDEFORD, MEDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $49k-111k yearly est. Auto-Apply 57d ago
  • Office Manager

    MHC Equity Lifestyle Properties

    Office manager job in Wells, ME

    With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! of Office Manager in Wells, Maine. What you'll do: The Office Manager oversees the day-to-day operations of the property administration office. This position oversees customer relations, prepares forms, manages accounts payable and receivable, manages petty cash and collections and trains other administrative staff. The Office Manager also supervises the administrative staff and building attendants. Your job will include: * Coordinate preparation of paperwork. * Serve as the first point of contact for customer-related issues, including all customer requests and complaints that need to be addressed with management or investigated during property tours using Manage America's work order system. * Manage the reception area to ensure effective internal and external telephone and mail communications. * Work closely with management to develop an integral team that effectively represents the company's quality and professionalism. * Act as a liaison between customers and management regarding property-related issues. * Prepare customer correspondence as required. * Attend and participate in training sessions as requested. * Maintain office files with current and accurate information. * Perform weekly office inspections. * Assist Property Manager with special projects and perform other duties as assigned. Experience & skills you need: * Bachelor's degree, or the equivalent combination of education and experience. * 2+ years of experience in office management. * Working knowledge of mail processes (e.g., postage machine, FedEx, UPS, etc.) * Excellent written and verbal communications skills. * Strong organizational skills and the ability to manage multiple projects simultaneously. * Basic computer literacy; proficiency with Microsoft Office Suite preferred. In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time. We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities. As an Equal Opportunity Employer, we welcome and thank all applicants.
    $30k-46k yearly est. Auto-Apply 29d ago
  • Compliance Business Oversight Manager - Fiduciary and Trust (US)

    TD Bank 4.5company rating

    Office manager job in Portland, ME

    Mount Laurel, New Jersey, United States of America **Hours:** 40 **Pay Details:** $91,000 - $145,600 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Compliance **Job Description:** **Why Work with Us?** At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact - both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program - it's about creating a culture of compliance that will cascade throughout the organization. **The Ideal Candidate:** The ideal candidate will thrive in a fast-paced, start-up-like setting as we build a new compliance structure that aligns with the bank's size, complexity, and risk profile. In this role, you'll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future. Beyond technical expertise, we're looking for someone with an entrepreneurial mindset-someone who can "roll up their sleeves", takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the bank's compliance program and structure. Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, you'll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards. **Department Overview:** **U.S. Wealth Compliance acts as an independent regulatory compliance and conduct risk management and oversight function as described in the U.S. Compliance Operating Framework (COF) including.** + **Compliance-wide frameworks, guidelines and standards for testing, monitoring, risk assessment, reporting and other activities** + **Internal Audit, regulatory exam, and ongoing supervision management, finding tracking, and remediation oversight.** + **Foster a culture of integrity, ethics and compliance across the organization to manage and mitigate regulatory compliance and conduct risks.** + **Contribute to growth, innovation and efficiency, within risk appetite, through expert objective guidance and independent challenge.** **In this position, the Compliance Manager will manage the regulatory change management process, regulatory compliance policies, procedures, training development and corporate compliance programs. Supports the business in identifying, assessing, and implementing regulatory change. Supports business line regulatory change implementations including overseeing business changes to policies, procedures, systems, and/or controls via action plans or projects Supports the Wealth Compliance team and the US Wealth business in the implementation and execution of enterprise Compliance programs (i.e., risk assessments, 2nd line oversight of business monitoring and testing programs, new business initiatives), including frameworks, policies, standards and development of procedures, awareness and specialized training, monitoring, reporting and information, escalation of issues and events.** **The position requires a high level of compliance knowledge with applicable laws and regulations, an ability to work both individually and as a team, strong analytical skills, and attention to detail. The position will manage the U.S. Wealth Compliance function that effectively manages and oversees regulatory compliance risk and conduct risk in U.S. Wealth businesses by:** + **Assessing regulatory compliance risk and conduct risk within the U.S. Wealth businesses.** + **Independently testing, monitoring and assessing the adequacy of adherence to and effectiveness of Compliance Management System (CMS) programs and controls in the business units throughout U.S. Wealth businesses;** + **Delivering independent challenge and objective guidance to business units.** + **Proactively managing regulatory change.** + **Establishing and maintaining, or providing oversight of and challenge to policies, procedures and controls designed to meet regulatory requirements and manage regulatory compliance risk and conduct risk.** **Job Summary:** The Compliance Business Oversight Manager provides advice, support and objective guidance to assigned portfolio, business or function on development and maintenance of all aspects of Compliance/Center of Excellence programs in line with the Bank's risk philosophy and strategic direction. **Depth & Scope:** + Works independently and is accountable for managing a specialized Compliance function or area + Provides comprehensive coverage for a significant business or functional area across all legal entities and jurisdictions where TD operates + Provides advanced analysis and/or specialized reporting to support business partners, functional areas or centers of expertise + Provides guidance and support to analysts on matters related to portfolio and specialty + Typically a subject matter expert for a key functional Compliance area and business + Contact for business management, dealing with non-routine information + Manages/assists with regulatory reviews including inquiries, audits, and exams + Identifies and leads problem resolution for project/program complex requirements related issues at all levels **Education & Experience:** + **Undergraduate degree or equivalent work experience** + **7+ years of experience** **Preferred Background & Experience:** + **Experience working in an integrated wealth business as a bank subsidiary, a focus on securities investment management and fiduciary activities, state insurance regulatory requirements and securities regulatory requirements for activities involving the recommendation or sale of non-deposit investment products (NDIP) to retail bank customers is preferred.** + **Relevant certifications preferred such as Certified Fiduciary & Investment Risk Specialist (CFIRS) or Certified Trust and Fiduciary Advisor (CTFA).** + **Familiarity with Office of the Comptroller of Currency (OCC) governance including fiduciary and investment handbooks.** + **Knowledge and experience within compliance or audit, legal and regulatory environment, enterprise governance framework, products and services, policies, standards, systems, reporting and training requirements a plus.** + **Knowledge of current and emerging trends, including regulatory expectations and standards for effective compliance management systems** + **Ability to research, interpret and summarize relevant regulatory expectations, laws, regulations and impacts to Compliance Program elements.** + **Skill in using computer applications including MS Office Suite** + **Ability to independently identify, assess, and escalate issues requiring senior management attention.** **Customer Accountabilities:** + Proactively advises the business of new and changed Compliance regulatory and/or policy changes + Formulates relevant and meaningful insights from data analysis and leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to address business regulatory requirements and issues + Contributes to the development and implementation of Compliance programs + Guides partner through the development, implementation, oversight and management of effective Compliance Programs + Prepares summaries, presentations, briefing notes, and any other required documentation to effectively report on the status of Compliance + Represents Compliance on internal or external committees relating to designated business activities as required + Delivers relevant subject matter expertise and Compliance advice to business management + Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices + Maintains oversight (via review and approval) of all functions and accountabilities related to management reporting and analysis + Manages high risk initiatives and escalations; leads initiatives/guidance as appropriate **Shareholder Accountabilities:** + Actively assists in developing Compliance Team procedures + Facilitates the periodic Compliance risk and self-assessment activities for designated business using TD's Enterprise Compliance Risk Assessment Framework + Monitors that assessments (monitoring, risk assessment etc.) are completed and communicated in a continuous and timely fashion + Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate + May provide review and content in the development of annual awareness training + Manages the risk assessment process for assigned businesses + Protects the interests of the organization, our customers and our communities - identifies and manages risks, and promotes the prompt and thorough resolution of escalated non-standard, high risk issues + Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience + Actively manages relationships within and across various business lines, corporate and/or control functions and promotes alignment with enterprise and/or regulatory requirements + Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts + Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite **Employee/Team Accountabilities:** + Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and promotes timely communication of issues/points of interest + Provides thought leadership and/or industry knowledge for own area of expertise and participates in knowledge transfer within the team and business + Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques + Participates in personal performance management and development activities, including cross training within own team + Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities + Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices + Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships + Contributes to a fair, positive and equitable environment that supports a diverse workforce + Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% + Domestic Travel - Occasional + International Travel - Never + Performing sedentary work - Continuous + Performing multiple tasks - Continuous + Operating standard office equipment - Continuous + Responding quickly to sounds - Occasional + Sitting - Continuous + Standing - Occasional + Walking - Occasional + Moving safely in confined spaces - Occasional + Lifting/Carrying (under 25 lbs.) - Occasional + Lifting/Carrying (over 25 lbs.) - Never + Squatting - Occasional + Bending - Occasional + Kneeling - Never + Crawling - Never + Climbing - Never + Reaching overhead - Never + Reaching forward - Occasional + Pushing - Never + Pulling - Never + Twisting - Never + Concentrating for long periods of time - Continuous + Applying common sense to deal with problems involving standardized situations - Continuous + Reading, writing and comprehending instructions - Continuous + Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. \#LI-AMCBCorporate **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
    $91k-145.6k yearly 60d+ ago
  • Front Office Supervisor

    The Portland Regency Hotel & Spa

    Office manager job in Portland, ME

    The Portland Regency Hotel & Spa is looking for a Full-Time Front Office Supervisor to join our team! We are a beautiful Historic Hotel of America located in the heart of Portland's Old Port District. Schedule may vary based on staffing needs; however, the typical schedule is 3:00 PM - 11:00 PM, weekends and holidays required. Guest Experience & Service Leadership Model and lead a culture of exceptional guest service and hospitality at all times. Handle guest issues, complaints, and service recovery with empathy, urgency, and professionalism. Monitor and ensure consistent adherence to service standards, loyalty programs (e.g., I PREFER, Historic Hotels of America), and brand expectations. Serve as Manager on Duty (MOD) during assigned shifts, ensuring property-wide operational oversight and interdepartmental communication. Front Office Operations Supervise the check-in/check-out process, reservations, billing, and concierge functions with a focus on efficiency and accuracy. Supervise the Guest Service Team (valet). Assisting with valeting vehicles, luggage assistance, and shuttle services. Maintain working knowledge of PMS (Opera Cloud), POS (Silverware), and booking engines (SynXis), assisting with troubleshooting and ensuring team proficiency. Manage daily cash handling, audit accuracy, and compliance with financial protocols. Monitor and assist with third-party booking channels, OTA extranets, and daily inventory/rate controls. Team Supervision & Development Lead and support Front Desk Agents, Guest Services, Night Auditors, and Valet/Bell/Door teams during shifts. Train, mentor, and coach team members to consistently meet or exceed service expectations. Provide clear communication, daily shift briefings, and task delegation to ensure department alignment. Participate in hiring, onboarding, and ongoing performance evaluation processes. Act as a lobby ambassador pivoting between the front desk agent and guests service agents when appropriate. Operational Excellence & Administrative Support Assist with daily and weekly reporting, including arrivals/departures, occupancy, rate strategy, VIPs, and group blocks. Conduct walk-throughs of the property to monitor safety, cleanliness, staffing, and guest interaction. Review group resumes, banquet events, and suite assignments for accuracy and preparedness. Support nightly audit procedures as needed and assume Night Auditor responsibilities in case of absence. Perform the overnight functions of the Night Auditor and/or Night Security when needed. Leadership Development & Strategic Contribution Attend and actively contribute to departmental meetings, stand-ups, and training sessions. Work closely with the Front Office Manager to identify process improvements and implement SOP updates. Support interdepartmental coordination between Front Office, Housekeeping, Maintenance, Revenue/Reservations, and F&B to ensure a unified guest experience. Demonstrate ownership of key responsibilities with a mindset toward advancement and expanded responsibilities. Qualifications & Skills: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 1-2+ years in a supervisory or lead role in a hotel front office or guest services environment. Strong working knowledge of Opera Cloud PMS, SynXis, and REVINATE platforms preferred. Exceptional communication, organizational, and time-management skills. Calm under pressure with a proactive, guest-first approach to problem-solving. Tech-savvy with the ability to train others on systems and tools. Proven ability to lead by example, earn trust, and maintain professionalism under all circumstances. Valid US driver's license. Personal Attributes: Confident and empathetic communicator with a guest-centric mindset. Natural ability to prioritize and balance the needs of guests, staff, and operations. High standards for personal appearance, behavior, and workplace cleanliness. Strong sense of integrity and confidentiality. Eager to grow into a leadership role and contribute to the hotel's long-term success. Supervisory Responsibilities: Supervises and supports Front Desk Agents, Night Auditors, Guest Service Attendants (Valet, Bell, Door), and other Front Office team members. Ensure that team members perform their duties professionally and in line with hotel standards and policies. Full-Time benefits include: Medical, Dental, Life and Short-Term Disability insurances, Holidays, and PTO. Part-Time benefits includes sick time. All employees receive: HHA Discounts, Fitness Center use, Uniform, Parking and Employee Meal. 401k plan with match after one year.
    $33k-41k yearly est. Auto-Apply 4d ago
  • Office Manager - Child Development Center

    Catholic Charities Maine 3.6company rating

    Office manager job in Biddeford, ME

    St. Louis Child Development Center in Biddeford has a Full-Time opening for an Office Manager. Your Role: As the Office Manager, you'll oversee the daily operations of the center's front office and support various administrative functions, including: Greeting clients and answering phones with warmth and professionalism Managing client enrollment, files (paper & electronic), and authorizations Handling accounts receivable and payable Processing weekly deposits and invoices Ensuring compliance with licensing and contractual standards Collaborating with Central Services and external partners Providing general support to staff and assisting with program needs You'll play a key part in creating a welcoming environment for clients from all backgrounds and help ensure smooth program operations. Benefits: Five (5) Weeks of Earned Time in your first year Six (6) Paid Agency Holidays Comprehensive Medical Plans - choose from 3 options Dental & Vision Insurance Options 401(k) Agency Contribution Employer-Paid Life, Short-Term, and Long-Term Disability Insurance Wellness Reimbursement (up to $100/year) + coaching & wellness support Employee Assistance Program (EAP) ADP LifeMart Employee Discount Program Voluntary Accident & Critical Illness Insurance with Health Screening Benefit Bereavement Leave Pay: $15.00 - $21.46 per hour. Starting salary contingent with experience and qualifications. Schedule: Days, Monday - Friday What We're Looking For: Education: Associate's Degree or equivalent experience/training Experience: Minimum of 2 years in a responsible administrative or office role Skills: Strong computer literacy, attention to detail, excellent organizational and communication skills Traits: Dependable, mature, friendly, and supportive with a client-first mindset Physical Requirements: Ability to sit for extended periods and occasionally lift up to 15 lbs. Resumes will be accepted until the position is filled. This institution is an equal opportunity provider. Resumes will be accepted until position is filled . You may submit your cover letter and resume ( indicating the position title ) via our website (**************** or email (************************), fax **************, or mail to Human Resources Office, Catholic Charities Maine P.O. Box 10660, Portland, ME 04104. Catholic Charities Maine is a United Way and Affirmative Action/EOE/Minorities/Females/Veteran/Disabled Employer. Catholic Charities Maine participates in E-Verify. For more information on E-Verify, please go to: ***********************
    $15-21.5 hourly Auto-Apply 60d+ ago
  • Back In Motion PT - Senior Front Office Supervisor

    Alliance Physical Therapy Partners 3.9company rating

    Office manager job in Bangor, ME

    Status: Full-Time The Senior Front Office Supervisor is a leader who oversees Front Office Operations across a defined region of partner groups, while acting as a liaison between the Front Office Coordinators (FOC) and the Director of Front Office Operations Leadership team. The SFOS works alongside Clinic Operations including the Regional and Group Directors. The objective of this role is to provide the highest level of service to patients, employees, and referral sources through the coordination and administration of front office activities. The SFOS will lead FOCs of partner groups across the Alliance footprint. They will train and implement strategy and processes utilizing technology and manage human capital to ensure Alliance PT Partners is successful in this mission. The role will oversee, manage and be responsible for the front office operations of multiple clinics within their partner group and its subsidiary entities. The Senior Front Office Supervisor (SFOS) will travel between clinics within their partner group supporting current Front Office Coordinators (FOC) with Alliance Physical Therapy Partners (APTP) front office policies and procedures to enhance administrative efficiencies. Utilizing technology will be central to ensure Alliance PTP is successful in providing exceptional patient experience that is aligned with the company's mission, vision and values. The SFOS will partner with the Director of Front Office Operations (DFOO) and Alliance's clinical leaders to successfully manage the growth and profitability of the business. The SFOS will support an effective commercial company culture rooted in Alliance's core values of People First, Integrity, Compassion and Relationship Essential Duties and Responsibilities: * Work effectively and collaboratively with DFOO, RD/GDs, and clinicians to execute comprehensive strategic plans for operating in a growth environment. * Provides administrative support in accordance with established practice standards and departmental policies. * Train new FOC hires and schedule front office coverage when the need arises. * Assess and evaluate front office efficiency and workflows, indicating areas of improvement recommendations. * Conducts on-site interviews for FOCs in partnership with the local Clinic Director. * Conducts routine assessments and audits. * Serves as the lead trainer who will onboard and train all new FOC and is responsible for setting them up for success. * Implements standardization and ensures adherence to front office policies and procedures by all front office team members. * Acts as a liaison between the FOCs, DFOO and CD providing support to all FOCs. * Observes, supports, assists and manages current FOCs with front office policies and procedures including but not limited to implementation of coaching, counseling, corrective action and annual performance reviews. * Works collaboratively with Font Office Leadership and Clinic Director to provide FOC performance feedback, coaching opportunities, and corrective action planning. * Serves as the liaison between the clinic staff and patients and is responsible for effectively and professionally communicating company policies, procedures, and insurance information. * Follows all Compliance, Medicare, and HIPAA policies. * Answers phones, directs calls to appropriate individuals, and prepares messages. * Copies, sorts, and files records related to office activities, business transactions, and other matters. * Maintains filing systems either manually or electronically. Qualifications/Skills: * High school diploma or equivalent required. * At least three years of administrative and clerical experience preferred. * Ability to communicate effectively and professionally. * Ability to handle multiple tasks in a very busy environment. * Demonstrates continued interest in self-development and the development of the front office teams. * Excellent interpersonal and customer service skills. * Excellent organizational skills and attention to detail. * Excellent time management skills with a proven ability to meet deadlines. * Proficient with Microsoft Office Suite or related software, ability to learn systems. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand; walk; sit; reach with hands and arms. The employee must be able to sit for prolonged periods at a desk and working on a computer. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
    $32k-37k yearly est. 57d ago
  • Adult Care Coordinator (Case Manager)

    Community Care Me 4.0company rating

    Office manager job in Bangor, ME

    Job Description Community Care is seeking caring and motivated individuals to provide community integration for Adults coping with mental health symptoms. This position provides case management consultation, skill teaching, development of strategies to make family life less stressful and advocacy/coordination for service needs in an effort to reduce cycles of instability in the lives of those affected by mental illness. Minimum Qualifications: High School diploma and must possess MHRT/c certification (provisional certification level acceptable); A total of one year of experience supporting adults with mental illness. Minimum Qualifications: MHRT/C, experience supporting adults with mental illness Must be able to pass background checks including DMV, CPS, APS, and Criminal checks.
    $16k-34k yearly est. 21d ago
  • Office Administrator- Heatable

    Dead River Company 4.8company rating

    Office manager job in South Portland, ME

    Office Administrator Company: Heatable About Heatable: Heatable is changing the Heating Oil industry-and our customers are noticing. We have built a sleek, user-friendly app and website that lets customers order heating oil anytime, anywhere, with just a few taps. Behind the scenes, we use innovative delivery technology to make service faster, smarter, and more efficient. But technology is only part of the story. What truly sets Heatable apart is our commitment to exceptional customer service. As one customer put it: “Excellent customer service like you just don't get in the world today.” If you are someone who takes pride in accuracy, organization, and delivering a “wow” experience every time, you will fit right in. Position Summary: The Office Administrator plays a critical role in delivering Heatable's one-of-a-kind customer experience. This position supports daily office operations, customer accounts, inventory tracking, accounts payable, and coordination with drivers and dispatch to ensure timely, safe, and efficient heating oil delivery. This is a fast-paced, detail-oriented role for someone who thrives on organization, problem-solving, and customer interaction-especially during the busy heating season. What You will Do: Customer Service & Account Support Courteously assist customers via phone and email with orders, account questions, and issue resolution Help customers navigate online ordering while ensuring timely, clear communication. Manage new and existing customer accounts, updates, and delivery adjustments. Office & Administrative Operations Track daily truck inventory, driver paperwork, and mileage. Perform regular audits to ensure accurate and timely reporting. Manage all aspects of accounts payable to meet vendor terms and corporate deadlines. Prepare daily, monthly, and fuel tax-related inventory reports. Systems & Technology: Enter and maintain data using ADDs E3 software, Kentico CMS, and card processing systems. Work confidently with Microsoft Office (Excel, Outlook) and Windows-based systems. Team & Operational Support: Crosstrain with office team members and assist as needed. Provide additional phone, email, dispatch, or driver support during peak seasons. Assist with special projects and other duties as assigned. What We Are Looking For: Experience: Minimum of 2 years of experience in office administration, data entry, or customer service Strong computer skills, including Microsoft Excel and Office Suite Familiarity with iOS and Android operating systems preferred. Skills & Attributes: Exceptional attention to detail and organization Strong verbal and written communication skills Customer-first mindset with strong problem-solving abilities Ability to work collaboratively in a team environment. Analytical thinking and accountability Dependable, adaptable, and comfortable in a dynamic workplace Flexibility to work seasonal overtime during peak heating periods. Education: High school diploma or equivalent required. Work Environment & Physical Requirements: Fast-paced office environment (heating season is especially busy) Frequent sitting with occasional standing and walking Regular typing and phone communication Ability to read printed materials and computer screens. Occasional lifting of items up to 25 lbs. Safety & Confidentiality: Maintain customer confidentiality and data security. Follow ergonomic best practices. Support safe delivery coordination to minimize risk in varied weather and delivery conditions. Why Join Heatable: Be a part of a company redefining an entire industry. Work with innovative technology and a customer-focused team. Make a real impact on daily operations and customer satisfaction. Ready to deliver exceptional service-every order, every time? Apply today and be part of the team that is heating homes smarter. Enjoy a role where no two days are the same.
    $28k-36k yearly est. 29d ago
  • Office Coordinator

    201 Service

    Office manager job in Skowhegan, ME

    Job DescriptionOffice Coordinator - Dispatch and Customer Service Overview:We are seeking a proactive and organized Office Coordinator for our towing and recovery company to manage dispatch operations, customer service, and the overall maintenance of our office environment. The successful candidate will play a critical role in ensuring operational efficiency, customer satisfaction, and a well-organized office space. This role requires a combination of administrative excellence, effective communication skills, and a commitment to maintaining a supportive and efficient work environment. Key Responsibilities: Office Coordination and Maintenance: Oversee the day-to-day operations of the office, ensuring a clean, organized, and productive workspace. Responsible for maintaining office supplies, equipment, and inventory, ensuring that all necessary materials are readily available for the team. Dispatch Management: Efficiently handle service calls, utilizing dispatch software to assign and schedule tow trucks. Monitor service progress to guarantee timely and effective responses to customer needs. Customer Service Excellence: Serve as the primary point of contact for customer inquiries, concerns, and feedback. Deliver empathetic support, resolving issues to achieve customer satisfaction and loyalty. Record Keeping: Maintain detailed records of dispatch activities, customer interactions, and inventory of office supplies, using industry-standard software to ensure accuracy and accessibility. Team Communication: Facilitate clear and timely communication between customers, tow truck operators, and management, ensuring all parties are informed of job statuses and operational updates. Problem Resolution: Address and resolve challenges efficiently, applying critical thinking and customer-focused solutions to maintain service quality and operational flow. Qualifications: Proven experience in office administration, dispatch, or customer service, with a demonstrated ability to manage office logistics and customer relations effectively. Strong organizational skills, capable of managing multiple priorities in a dynamic, fast-paced environment. Excellent communication abilities, both verbal and written, with a focus on providing outstanding customer service. Proficiency in using office management and dispatch software (e.g., Towbook), as well as Microsoft Office Suite. A proactive approach to problem-solving, with a knack for identifying and addressing issues before they escalate. High school diploma or equivalent required; further education or certification in office management, customer service, or related fields is preferred. Flexibility to work in various shifts, including evenings and weekends, according to business needs. What We Offer: Competitive salary and benefits package, reflective of experience and qualifications. Opportunity to work in a dynamic, supportive environment that values your contributions and is dedicated to personal and professional growth. The chance to play a pivotal role in the operational excellence and customer satisfaction of a leading towing and recovery service provider. Vacation Pay Holiday Pay Ongoing employee training & development Employee Discount Paid Training and Certification Company Outings Since 1984, 201 Service has been built around providing quality services to our customers based on our honesty and integrity. At 201 Service safety is a priority. 201 Service is a drug-free workplace and requires a background check and drug test prior to employment. It's a great time to join our company. Apply Today! E04JI8007k914085pfr
    $29k-38k yearly est. 21d ago
  • Guest Experience Manager

    Auberge Resorts 4.2company rating

    Office manager job in Gardiner, ME

    Sprung from the site of a fallow tree nursery, Wildflower Farms, Auberge Collection is a 140-acre retreat in New York's Hudson Valley, just 90 minutes from New York City. Rooted in meaningful encounters with nature, the property sways with the seasons, surrounded by meadows of native flowers and woodlands. Anchored by its namesake farm with orchards, heirloom gardens, and animals, the retreat offers immersive seasonal experiences like foraging walks, cooking workshops, and healing sessions. A three-mile walking trail links 65 stand-alone cabins, cottages, and suites with the Movement Studio and Maplehouse, a lofty barn home to a dynamic cooking school. Accommodations are immersed in the ever-changing landscape, offering a deep sense of place. Guests are welcomed at The Shop, reminiscent of a well-curated potting shed, and the open-air Great Porch. Dining at Clay, the centerpiece restaurant, features source-origin cuisine that honors the region's bounty. Thistle offers wild-crafted wellbeing that evolves with the seasons. The property also provides access to neighboring Mohonk Preserve, where wooded trails and cliffs invite world-class hiking, biking, and climbing. Named the Number 1 Hotel in New York State by Travel + Leisure for the 2025 World's Best Awards and recognized with a One Key distinction from the inaugural Michelin Guide, Wildflower Farms is a basecamp for adventure, craft, and curiosity. Job Description The Guest Experience Manager plays a pivotal role in shaping the guest experience at Wildflower Farms, setting the tone for both guests and team members alike. This position leads the Guest Experience team through every touchpoint of the guest journey from pre-arrival planning through departure and post-stay follow-up - ensuring each interaction is thoughtful, seamless, and reflective of our brand's commitment to genuine, elevated hospitality. Core Responsibilities Leadership & Team Development * Lead, mentor, and inspire Guest Experience team members through all stages of the guest journey. * Foster a culture of accountability, consistency, and elevated service aligned with Auberge Collection standards. * Provide hands-on leadership, ensuring all required tasks are completed accurately and in a timely manner. * Train, coach, and support team members, addressing performance opportunities and handling escalated guest incidents as needed. * Set and model the highest expectations for hospitality, guest engagement, and professional presentation. * Supervise and mentor the concierge team, ensuring consistent high quality service delivery. * Conduct training sessions on local knowledge, service standards, and best practices for team members. * Influential beyond the Itinerary Design team, influencing property wide standards * Develop and uphold Wildflower Farms Itinerary Design philosophy and service excellence benchmarks. * Streamline systems and improve efficiency of the recruitment process * Support the Guest Services team. * Liaise with experiences team to develop a program based on guest feedback. * Drive revenue and manage budgets. Guest Experience & Service Excellence * Oversee the end-to-end guest journey, from pre-arrival communication through departure and post-stay follow-up. * Provide personalized service to guests, including reservations, activities, and tailored recommendations. * Anticipate guest needs and preferences to ensure exceptional, memorable experiences. * Maintain a deep and current understanding of Wildflower Farms dining, entertainment, and cultural offerings to inform guest guidance. * Create genuine, personalized connections with guests, including consistent use of guest names during interactions. * Build loyalty and deeper engagement through attentive service strategies. * Coordinate and execute guest requests and inquiries promptly and thoughtfully. * Handle guest feedback, complaints, and service recovery with care, professionalism, and appropriate follow-up. * Handle notable guests, owner relations, and multi room bookings. * Create a robust surprise and delight program. Operations & Front-of-House Oversight * Partner with the Director of Rooms and Guest Services leadership to maximize operational efficiency and performance. * Maintain a visible leadership presence at the front of the property, especially during peak guest activity. * Ensure valet and entryway areas are consistently clean, organized, and guest-ready. * Oversee key control systems, ensuring proper logging, storage, and retrieval of guest vehicle keys. * Ensure smooth coordination of Arrival & Departure operations at all times. Communication & Collaboration * Utilize systems and tools to deliver timely, thoughtful, and personalized guest communications. * Maintain open, positive communication with guests, leadership, and cross-functional teams. * Collaborate with appropriate departments to resolve guest needs and enhance the overall guest experience. Performance & Brand Standards * Drive improvements in guest satisfaction, team member engagement, and departmental financial performance. * Uphold and enforce all Auberge Resorts Collection service standards and brand expectations. Pay Range: $65,000 - $70,000/year Qualifications * Minimum 3 years as a Concierge/Guest Services leader in the hospitality industry * A genuine affinity for interacting with guests and team members alike * Familiarity with the Hudson Valley area, its geography, recreation, restaurants, events, sights, and other attractions * Ability to handle multiple tasks at the same time seamlessly including operating computer systems, internal guest requests, and outgoing guest communication Additional Information About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge About Friedkin Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo. The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus. For more information, please visit **************** Shinrin Yoku LLC is an Equal Opportunity Employer, M/F/D/V. Shinrin Yoku LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Shinrin Yoku LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $65k-70k yearly 10d ago
  • Business Office Manager

    Dexter Health Care

    Office manager job in Dexter, ME

    About Us Dexter Health Care is a 53 bed full service Long-Term Care and Skilled Nursing Facility. We offer specialized professional levels of care and support for residents including Short-Stay Rehabilitation, Skilled Nursing Care, and Long Term Care services that are delivered by an experienced, thoughtful and professional staff who follow evidence based clinical best practices designed to promote health and safety and a commitment to deliver the highest level of care. Under the ownership of First Atlantic Healthcare, Dexter Health Care house follows in First Atlantic's long reputation for excellence in Long Term Care. This position will provide support to both Woodlawn Rehabilitation & Nursing Center and Dexter Healthcare, therefore travel is required. Business Office Manager Summary As the Business Office Manager, you are able to use your skills to support the entire facility. You are a key contact for Residents and Employees; responsible for handling of resident personal funds, handling incoming payments, billing, collections, accounts payable and in addition, you manage employee new hire, benefit and payroll responsibilities. Essential Job Functions: Accumulate and maintain, in an organized manner, vital statistics relating to admissions, discharges, deaths, transfers and daily census of facility residents. Work with family members and residents to ensure a good understanding of the financial responsibilities to the facilities Participate in the resident admission process by providing explanations of the facility's rates, billing cycle and payment terms, including collecting the first month's advance payment upon admission. Prepare and submit monthly resident billings for services provided. Responsible for monthly Medicaid, Medicare, and other insurance billings along with timely follow-up with intermediaries on delinquent payments. Monitor and manage the accounts receivable and collection processes. Pursue past due accounts persistently and maintain proper back-up documentation. Obtain and submit all required documentation to bill third party payers as per program/company guidelines. Maintain financial records including cash receipts, cash disbursements; accounts receivable, accounts payable, payroll journal, and general ledger as directed. Prepare and submit reports on a timely basis as required and directed by Administrator, this company, and governmental agencies. Provide statistics to audit and reimbursement for year-end processing. Maintain an accurate accounting of patient trust funds including monthly reconciliation and quarterly statements to responsible parties. Create a positive on-boarding experience for new hires. Bi-weekly payroll responsibilities Office Manager Minimum Qualifications: Bookkeeping experience. Excellent computer skills; ability to MS Office suite of products, as well as experience with financial systems. Amazing customer service and communication skills. Excellent self-discipline and patience. Self-motivated, able to keep up with this demands of this position. Genuine caring for and interest in elderly and disabled people in a nursing facility. We want to support your work and life balance, so we have flexible shifts available - and would love to speak with you about what interests you. Flexible Shifts Tuition reimbursement Full time employees have access to full benefits; medical, dental, vision, and disability Employer paid life insurance Flexible savings account, including medical & dependent Paid Time Off available to all employees 401(k) Retirement savings program with employer contribution
    $56k-74k yearly est. 2d ago
  • Office Manager - Child Development Center

    Catholic Charities Maine 3.6company rating

    Office manager job in Biddeford, ME

    St. Louis Child Development Center in Biddeford has a Full-Time opening for an Office Manager .
    $34k-43k yearly est. Auto-Apply 60d+ ago
  • Adult Care Coordinator (Case Manager)

    Community Care Me 4.0company rating

    Office manager job in Bangor, ME

    Community Care is seeking caring and motivated individuals to provide community integration for Adults coping with mental health symptoms. This position provides case management consultation, skill teaching, development of strategies to make family life less stressful and advocacy/coordination for service needs in an effort to reduce cycles of instability in the lives of those affected by mental illness. Minimum Qualifications: High School diploma and must possess MHRT/c certification (provisional certification level acceptable); A total of one year of experience supporting adults with mental illness. Minimum Qualifications: MHRT/C, experience supporting adults with mental illness Must be able to pass background checks including DMV, CPS, APS, and Criminal checks.
    $16k-34k yearly est. 60d+ ago

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