Office Manager Jobs in Mansfield, MA

City, State:Needham, MassachusettsResidence Inn- Needham MA The purpose of a Front Office Supervisor is to consistent deliver results that contribute to overall success of the hotel and the department by accomplishing performance objectives linked to revenues, business effectiveness and efficiencies and delivering exemplary customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES: Works with the hotel General Manager to achieve and exceed guest satisfaction scores in all areas of the hotel. Responsible for satisfaction scores for the front desk operations. Addresses any deficiencies in the area immediately. Works with the corporate training department to develop action plans as necessary to achieve expected guest satisfaction scores. Effectively trains guest service agents on proper front desk procedures. Recruits, interviews and selects, in conjunction with the General Manager, the most qualified candidates for front desk positions. May prepare weekly schedules for front office staff. Address performance deficiencies of front office staff through coaching and disciplinary actions. Complete performance evaluations for front office staff timely. May be responsible for posting weekly guest satisfaction scores for hotel associates to see and review. Ensures guest service agents are in compliance with clean, neat uniforms and name badges. Required reports are timely and of a quality that can be shared with corporate. Rates are accurate and monitored daily. Is proficient at managing inventory in the property management system. Frequently meets with and reviews work generated by the night auditor. Maintains regular attendance and is consistently on time. Maintains high standards of personal appearance and grooming, which include compliance with the dress code. Performs any other duties as requested by supervisor. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position. DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE To perform the job successfully, an individual should demonstrate the following competencies. Other competencies not listed may be required for specific positions. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Associate demonstrates ORGANIZATIONAL SUPPORT Observes and adheres to safety and security procedures, promoting a safe work environment. Ensures new hires complete new hire orientation. Associate demonstrates INITIATIVE Seeks out new assignments and assumes additional duties when necessary. Able to reach effective solutions, poses good questions, consults helpful resources, and does not stop at the first answer he/she comes across. Associate demonstrates exemplary DEPENDABILITY / RELIABILITY Can be relied upon regarding task completion and follow up. Ensures work responsibilities are covered when absent. Associate demonstrates ACCOUNTABILITY for their job performance Takes ownership of all work performed and communicated. Completes tasks on time or notifies appropriate person with an alternate plan. Associate demonstrates acceptable PRODUCTIVITY standards Organizes resources, performs tasks, and coordinates with other functions to most effectively and efficiently perform work responsibilities and accomplish objectives on a timely basis. Assists department in exceeding productivity standards. Associate demonstrates effective PROBLEM SOLVING Identifies and resolves problems in a timely manner, using intuition and experience to complement data. Gathers and analyzes information skillfully. Associate demonstrates WORKPLACE RESPECT to all associates Demonstrates knowledge of EEO policy and promotes a harassment-free environment. Shows respect and sensitivity for cultural differences. Able to build morale and group commitments to achieve goals and objectives. Associate demonstrates effective ORAL /WRITTEN COMMUNICATION Practices attentive and active listening with all employees. Listens without interruption and gets clarification. Actively participates in meetings, contributing ideas to improve the company. Associate demonstrates excellent CUSTOMER SERVICE SKILLS Solicits customer feedback to improve service. Personally demonstrates a commitment to customer service by anticipating and responding promptly to guest needs. Associate demonstrates effective FINANCIAL MANAGEMENT skills Monitors and controls labor costs. Seeks approval for overtime, if required. Associate effectively MANAGES PEOPLE Provides regular performance feedback and proactively addresses performance concerns of staff. Develops staff so that successful customer service scores are achieved. EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. QUALIFICATIONS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages. Ability to interpret and perform basic computer functions. Knowledge of Outlook, Word, and Excel. SUPERVISORY RESPONSIBILITIES Position has supervisory responsibilities of front office staff. WORK ENVIRONMENT The work environment normally entails the following: Indoor work environment Minimal to moderate noise levels consistent with hotel environment PHYSICAL DEMANDS: During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment. The physical activity normally entails the following attributes. Position is expected to: Stand more than 2/3 of the time Walk less than 1/3 of the time Sit less than 1/3 of the time Lift up to 15 lbs less than 1/3 of the time. Push / pull up to 15 pounds. Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates. Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.

Welcome to ARO! Administrative Resource Options (ARO) is a leading international outsourcing firm specializing in office services management. We are a privately held, certified woman owned business and have a presence in 28 states nationwide as well as 4 provinces in Canada. Our services include copy/print, mail and package handling, reception, printer/copier fleet management, and office supply management. We offer a full complement of employee benefits including medical, dental, life and 401(k) with employer match. We also offer some unique benefits such as paid time off for charity work (Charity Leave) and Donate for Life organ donor recognition. We are celebrating our 25th year in business and planning for continued growth. ARO is not a temp or staffing agency. This is a Full Time opportunity Job Description PT Floater needed / 20 hours/week standard with up to 40 hours/week during times of vacation coverage. Work with Regional director and other managers to provide coverage at all Boston and surrounding area locations during times of vacations or absences, which will include some of the following tasks: On Site MPS first responder copy/print services Supplies Management Produce and Provide Monthly & ad hoc Reporting Log meter counts for networked and non-networked devices Print and provide device specific configuration pages upon request Supplies Management Load paper in designated devices on a daily basis Provide first response to service issues within 1-2 hours for certain machines and 1 hour or less with other designated “high priority” machines Manage/install hot swap devices while original unit is being serviced Dispatch to contracted service provider for break fix service as necessary Provide coverage during absences. Ability to travel to multiple sites Mail Services duties including but not limited to sorting and delivering mail, processing outgoing mail and packages Copy Services including but not limited to completion and delivery of hard copy and electronic copy job submissions. Receptionist duties Qualifications Required Candidate Skills: Strong background in customer service Ability to lift 50 pounds Strong communication skills: written, verbal Proficient in MS Office: especially Word, Excel and Outlook Desirable Candidate Skills: Experience supporting MFDs and MFPs Mail / Shipping experience Copy experience Additional Information Company Overview Every day ARO earns the trust of a diverse and progressive body of clients who recognize our strong commitment to: Accessibility: At ARO we believe that true accessibility comes with engagement. We are constantly reaching out and traveling to client sites to make sure all bases are touched on. Our Engaged Communication Commitment backs our work ethic. Constant proactive communication and being readily available for clients and employees across the country is pivotal to our success. Results: With ARO your return on investment will not disappoint. As an employee owned company, our resources go into our employees rather than into sprawling campuses or other overhead expenses that may not directly benefit you. ARO's core business is and always has been on-site facilities management and its close monitoring through a comprehensive reporting structure. This assures you will experience palpable results in service quality as well as in ROI. Ask about our No Risk Guarantee! Objectivity: Many of our competitors are publicly held software or hardware manufacturers and/or distributors. They are quota-based and are held accountable to their investor's interests. At ARO our primary goal is customer service and relationships: we monitor clients' changing requirements and long-term vision to drive proactive and cooperative solutions. We engage our hardware, software and services partners proactively when a client needs it, not when a financial quarter is ending.

Owner's Project Management firm in Boston area is looking for a Project Manager with significant experience managing corporate real estate and other office-fit out projects. Candidate's experience should include: Managing office projects, New construction and renovation/build-out, Managing multiple concurrent projects, Responsibility for projects from planning through design, construction, and occupancy, Managing at least one project with a value of at least $25 million, Involvement with energy retrofit and other projects aimed at increasing energy efficiency, and Managing projects as an employee of or a consultant to the owner of the project. Candidates should have a college degree in architecture, engineering, construction management, or business and at least 10 years of experience as a Project Manager. Strong communications skills are required.

Job DescriptionWe are looking for an exceptional Dental Office Manager to join our team and help us continue to grow! The Office Manager role is a hands-on position that is dedicated to ensuring the success of the team and providing every patient with an extraordinary experience. This position requires someone who excels in a fast paced, dynamic environment who has exceptional multitasking skills, loves interacting with customers and making a positive impact, and is driven to see the success of the entire team! Our mission is to make people want to go to the dentist, and people do want to come to here. If you are looking for a fun, fast, and exciting place to work that will challenge you to grow, reward talent and effort, a place of unimagined career possibilities, we want to talk to you. Responsibilities: Manage employees' schedules and paid time off (not including doctors) Ensure staff is on time, in uniform, and prepared for work before patients arrive Conduct morning meetings with prepared agenda and reviews daily goals Works with existing vendor relationships to manage office equipment, utilities, software, technology, and the facility itself and resolves any related problems or needed repairs Report expenses and End of Month close-out monthly and manage supplies and budget Promote a positive work environment in line with policies and culture Address violations of culture, policies, and protocols and provide corrective action as needed Maintain a full schedule of patients daily Assist patients with understanding and accepting their clinical diagnosis Calculate fees for dental treatment Coordinate financial agreements for the patient's portion of dental treatment costs Administrative duties including checking patients in and out and coordinating payments Interview, hire, and oversee training of new employees Maintain and clean and well-organized office Support clinical staff and perform other duties as assigned Qualifications: Dental office management experience required (including knowledge of dental codes, terminology, procedures, and dental insurance). Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. Demonstrated proficiency with Google Apps preferred. Excellent verbal and written communication skills. Ability to multi-task and work in a fast-paced environment. Excellent critical thinking skills. Honesty and Integrity.

The CHC is seeking an experienced Dental Office Manager to join our expanding team. The Office Manager will coordinate Dental Clinic operations for 3 sites to ensure that access to quality dental care is available for patients of all ages, demographics as well as insurance status. RESPONSIBILITIES INCLUDE: * Supervises front desk scheduling and training. Evaluates staff performance and process improvements to workflows * Designs and implements administrative office policies and procedures to ensure efficient functioning of dental clinic. * Serves as "liaison" among providers, front desk, billing staff as well as primary care teams. Communicates issues in a timely manner and troubleshoots problem areas. Actively participates in CHC management team meetings across departments. * Oversees dental provider scheduling. Establishes provider schedules in electronic dental patient record. Periodically audits provider schedule to ensure system integrity and ongoing patient access. * Manages ongoing insurance and Health Center credentialing systems, ensuring compliance. * Assists with orientation of new staff. and student externs * Screens patient complaints and satisfaction surveys and informs Dental Director and CEO of trends. * Ensures compliance with HIPAA, OSHA & other regulatory agencies. Qualifications * Minimum of 3 years in a Dental office management/supervisory role * Proficiency in Dental software programs as well as MS Office (Excel and Outlook) * Excellent communication and organizational skills * Demonstrated ability to multitask in a fast-paced environment.

Job Description Office Services Coordinator FLSA Status: Non-Exempt Dept/Div Child, Family & Community Services Responsibilities: Assist Program Director, Educational Consultant and PIN staff with the collection, compilation and analysis of program data Greet and direct visitors and staff in a professional and courteous manner Serve as point person for reception area and telephone directory Prepare all correspondence, memoranda and reports in a professional and confidential manner Record all program data and required documentation for billing and reporting utilizing excel spreadsheet Maintain filing system and program database keeping it organized and up to date Maintain all office machinery, order program supplies and keep reception area neat and orderly Assist staff/families with identifying and accessing resources for client families Maintain resource center and market program resources to the community Assist Program Director with PIN budget to include all documentation needed for billing utilizing excel spreadsheet Prepare for monthly staff meetings and record/transcribe minutes Distribute consumer satisfaction surveys for DMH and BAMSI and follow-up as needed to assure high level of returns Oversee childcare workers scheduling. Act as lead editor for e-newsletter Act as website editor Must be able to create program materials, e.g. Flyers, support group calendars, etc. Provide courier services for the program Act as Financial Officer for the program. Assist with planning and organizing activities for PIN families working occasional nights and weekends as needed Perform any other work duties/projects as assigned by supervisor or designee Assist staff and families with agency/program policies and procedures Perform job duties in accordance with program/agency policies and procedures Execute duties to reflect reasonable safety standards. Universal precautions must be utilized and training obtained in areas that constitute risk. Qualifications: Must be proficient in computer skills including Word, Excel, and Outlook Must have knowledge of Power Point, Canva, Publisher Must be proficient in operating fax and copier machine Must be able to work as a professional in a highly visible, fast- paced confidential environment Must have strong multi-tasking skills, be organized and a quick learner Must be a team player as well as able to work independently Must be able to maintain a professional, friendly and courteous manner Knowledge of human services strongly desired; having an understanding knowledge of families struggling with emotional disturbances in children Must have 3-5 years' experience as an administrative assistant 40hrs: Mon-Fri 9a-5p 40

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Bachelor of Science Degree in Engineering or equivalent. • 10+ years of project engineering and multi-faceted construction experience. • Ability to supervise and provide direction for project engineering resources. • 3 years experience in a leadership position in an engineering or project management environment. • Experience working at a Pfizer Research site or comparable large Pharma. Research site. • Knowledge of Microsoft Office, Ariba, and Microsoft Project. Working directly for a specific Program Manager, manage the development, design and construction of major and minor building renovation projects as required in support of Global Supply business goals and objectives. Responsibilities: • Provide direct project management services on major and minor facilities projects including design, construction and contract administration. Assume responsibility for project execution, including coordination of technical, financial and contracted resources toward achievement of stated goals utilizing and Facilities Solutions procedures. • Incorporate supervisory and established project management and technical skills and the ability to communicate, plan, and organize effectively with colleagues, staff, management, architects, engineers, outside contractors and regulatory agencies. • Although reporting directly to a Program Manager, the position requires established influencing abilities, sound judgment and the ability to act effectively with a high degree of independence. • Established ability to manage a variety of projects at one time and bring them to completion on time, under budget, and safely. • Provide direction towards solutions of technical problems. Identify, evaluate, and implement the use of technology and methods to improve Facilities and Operations. Additional Information $67/hr 12 months

Employment Type: Full-Time, Experienced Department: Litigation Support CGS is seeking a Front Office Manager to join our team supporting the legal mission of a large federal agency. This position will allow candidates to demonstrate expertise in office management by providing managerial support and successfully interacting with clients or attorneys. CGS brings motivated, highly skilled, and creative people together to solve government's most dynamic problems with cutting edge technology. To carry out our mission, we are seeking candidates that are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: * This is a high-level, high-visibility position which requires the candidate to be onsite 5 days per week. * The individual must be prepared to closely interact with high-level staff to complete assignments with little oversight. * The individual must be confident in their interactions and possess a professional demeanor and work ethic. * The position plays a vital role in the day-to-day operations of the client. Only very experienced candidates very experienced candidates will be considered. This is not a position to grow into. The candidate must have proven, successful, long-term relevant experience to be considered. * Schedule and coordinate Senior Management calls/meetings via Zoom, MS Teams, etc. * Setup and initiate hybrid meetings * Coordinate with IT to resolve equipment technical issues * Make travel arrangements using the E2 application (training provided) * Reconcile travel expenses for Senior Management using the E2 application * Be available to make travel adjustments in the E2 application as needed after travel has commenced * Answer and direct incoming calls to appropriate parties * Coordinate site events with dignitaries as needed * Coordinate scheduling with inside/outside parties * Direct correspondence to appropriate parties * Organize workload, processes, physical objects and spaces as needed * Schedule appointments * Communicate on behalf of Senior Management as needed Qualifications: * At least four years of progressively more responsible supervisory and management experience, including proven capabilities and communication skills to successfully interact with clients or attorneys * Experience interacting with the public via phone or the front desk * Experience ordering and maintaining documents * Exceptional phone etiquette * Experience operating a multiline phone system * Experience reviewing written text for typographical consistency, grammar and spelling. * Experience or skill managing day-to-day operations of a high-level office * Experience in office organization or non-specialized business operations * Experience with MS Office Suite - PowerPoint, Word, Excel and Outlook * Experience supervising and directing other office support staff as needed * Ability to learn new applications * Must be a self-starter, quick learner, resourceful and take initiative * Exceptional oral and written communication skills are required * Undergraduate degree required. Ideally, you will also have: * Law degree, advanced technical certification, or other pertinent graduate degree preferred Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. * Health, Dental, and Vision * Life Insurance * 401k * Flexible Spending Account (Health, Dependent Care, and Commuter) * Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Email: ******************* $89,301.33 - $114,816 a year

Job Description About WorkHero: WorkHero believes that the right office manager can be the difference between a business surviving and thriving. WorkHero provides expert office support to small HVAC business owners, combining industry expertise with cutting-edge AI tools. We assign each customer a dedicated office manager with deep HVAC experience to handle administrative and operational tasks such as billing, payroll, permitting, and procurement. Our services save customers up to 16 hours a week, enabling them to focus on growing their business. The Role: We're looking for an experienced HVAC office manager to join our team as a Remote Office Manager. In this role, you'll be the backbone of our service, using your expertise and our AI-powered tools to support multiple small HVAC contractors simultaneously. You'll provide the human touch that makes our service invaluable, while leveraging technology to multiply your impact. We believe that the best office managers know the industry inside and out. They do more than just handle tasks for an owner, they bring the capacity and experience to help an owner accomplish their goals - whether that’s growth, profitability, or getting their free time back. What You'll Do: Manage administrative operations for multiple HVAC contractors, including scheduling, invoicing, and customer service Use our AI-powered tools to optimize workflows and support business growth Share your HVAC industry knowledge with our product team to improve our AI solutions Help contractors implement tools and processes to enhance efficiency Tailor your approach to meet the unique needs of each contractor You're a Great Fit If: You have experience in HVAC office management, especially with small businesses You understand HVAC business operations and industry challenges You're skilled with tools like QuickBooks, Jobber, HouseCall Pro, ServiceTitan You’re highly organized and can manage multiple priorities effectively You communicate clearly and can build strong relationships, even remotely You're comfortable with technology and excited about integrating AI into your workflow You can work independently and thrive in a dynamic, evolving environment Nice-to-Haves: Experience supporting multiple businesses simultaneously A knack for process improvement and optimizing workflows Familiarity with or enthusiasm for learning about AI tools Why Join Us: Help multiple amazing small business owners Work with other rockstar office managers Competitive salary, health benefits, and equity in a growing startup Work remotely and enjoy a flexible schedule Be at the forefront of innovation in the HVAC industry Grow your skills and career in a dynamic tech startup The WorkHero Difference: At WorkHero, you're more than an office manager - you're a key partner in driving success for multiple HVAC businesses. You'll use your skills and our AI to help contractors focus on what they do best. It's a chance to multiply your impact and be part of shaping the future of HVAC office management. We are committed to creating a diverse and inclusive work environment. We welcome applicants from all backgrounds and experiences. Compensation Range: $70K - $90K

Job Description UAD Office Manager (SY25-26) Grade Level: Various UP Education Network is a non-profit school success organization that addresses inequities in public school systems. UP provides differentiated support to historically under resourced schools through a partnership with districts and the state. Since opening its doors in 2010, UP Education Network has focused on taking the lowest-performing schools in Massachusetts and transforming those schools into exceptional learning environments. We manage two campuses in Dorchester, serving over 1,300 students in Boston Public Schools (BPS) from grades pre-K through 8th. Our schools operate with charter-like autonomy while our network provides comprehensive support and management that builds capacity for schools to focus deeply on students. Role The Office Manager plays a central role in ensuring a well-run, efficient, and responsive school. In addition to maintaining the school’s administrative systems and routines, the Office Manager functions as the primary contact person for all the school’s constituents. The Office Manager must be able to communicate effectively with students, teachers, families, trustees, donors, and visitors. Specific Responsibilities • Oversee the day to day activities of the school • Serve as the main point of contact in the school reception area, greeting and documenting all visitors • Manage phones (answering calls, re-directing calls, taking messages, placing calls, creating school announcements, etc.) • Manage the collection and maintenance of student, personnel, and school information • Manage school-wide daily systems, including attendance and BPS payroll • Plan and manage logistics and preparations for school events and activities as needed • Manage school maintenance and supply systems, office equipment (including copy machines, and furnishings/rooms • Manage supplies and deliveries and manage procurement of supplies as needed Qualifications • A strong belief in UP Education Network’s core values: Students, Community, Humility, Resilience, and Humor • Fluency in Spanish is highly preferred • Bachelor’s degree is preferred • Current authorization to work in the United States – A candidate must have such authorization by his or her first day of employment Compensation and Benefits Your salary is commensurate with experience; UP Academy follows the salary scales of each UP Academy’s host school district. As an employee of UP Academy and your respective school district, you will receive the same access to personal and sick days, health insurance, and dental insurance as others within your union. Working at UP Education Network We know that great staff members directly lead to the success of our students. At UP, your career is shaped by: Opportunities for immediate impact: UP offers a chance to bring best practices found in high-performing schools to students previously enrolled in struggling schools, and to rapidly unlock the potential of these students Talented, mission-driven colleagues: Our staff is enthusiastic, dedicated, and willing to do “whatever it takes” to put every student on the path to college Collaboration and teamwork: Staff members collaborate and work closely together on grade-level or content area teams, using data to track student performance as well as guide instructional practice Consistent professional growth and development: Members of our staff typically have bi-weekly check-in meetings with their managers where they receive targeted coaching and support and the entire staff participates in weekly professional development sessions during the school year, kick-started by extensive training in August. We encourage applicants from diverse backgrounds to apply for any open position for which they are qualified. Our students must be exposed on a daily basis to a diverse group of powerful role models. Therefore, we have a responsibility to recruit, retain, develop, and reward a diverse and talented staff from a wide range of backgrounds to join our creative, mission-driven team. Powered by JazzHR 1wwUjy9yjD

Sewer, Water and Drain DUTIES AND RESPONSIBILITIES: * Supervises work produced by the assigned clerical staff in preparing water bills. * Schedules and assigns daily activity of the Water Meter Readers and the Water Service Inspectors. * Balances water billing accounts with the monthly financial statements from the auditor's office. * Follows protocols set forth by the Treasurer's Office, and DPW Department concerning all checks for fees and final payments. * Coordination of all water services including new service connections, meter replacement, repair and testing, etc. * Reviews all requests for abatements, adjustments and problem accounts, and then reviews with the Business Manager, and assists in presenting to the Commissioner. * Prepares all water usage reports for city, state and MWRA. * Oversee and coordinate the Large Meter Replacement Program with staff & vendors. * Oversees the RMA ordering process - for meters and MIU reading devices * Coordinates Neptune 360 replacement readers from the R450 wireless signal to the new R900 MIU wireless signal Citywide. * Manage and implement multi-tier water billing system, including testing and troubleshooting in training and live MUNIS * Acts as Administrator of Neptune software and equipment with password resets, cellphone application updates and other Neptune 360 equipment issues. * Coordinates replacements and new installations of Neptune 360 Software for the entire department. * Maintain and monitor the 13 data collecting devices installed throughout the City for wireless data usage transfer into MUNIS. * Generate water billing file for quarterly, monthly and City services bill runs through MUNIS for transfer into Neptune 360 and integrated back into MUNIS billing system. * Generate reports through Neptune 360 for MIU reading device issues, estimated reads, and no usage errors. * Participate with DPW Management Team, Water, Sewer and Drain Staff and Engineering staff for help in the lead pipe identification program. * Prepare reports for GIS to help in matching parcels with latitude and longitude coordinates for Neptune 360 address matching. * Performs related duties as needed. QUALIFICATIONS AND ENTRANCE REQUIREMENTS: * Associate's degree in business or finance required; bachelor's degree in business or finance preferred. * Minimum of two years of supervisory experience. * Demonstrated computer skills including spreadsheet and work processing applications such as Microsoft Office (Excel, Word, PowerPoint) MUNIS Software experience highly preferred. * Excellent oral and written communication skills. REMARKS: Six months probationary period (for new employees). Union position, salary Union position, salary determined through City's Collective Bargaining Agreement. The City is an EO/AA Employer. Application: To apply, please complete a City of Quincy Employment Application and follow the directions on the Job Postings Page.

Job Overview Skanska is searching for a dynamic Office Manager. This is a great opportunity to start a career with a company that builds things that matter and values its team. We are proud to share our culture of diversity and inclusion. Our work makes a clear contribution to society and the environment around us. We build in many different verticals. Whether we are building schools to provide inspiring spaces for learning, roads to connect communities or hospitals to care for patients, it all contributes to our purpose - we build for a better society. Skanska's values -Be Better Together, Act Ethically and Transparently, Commit to Customer, and Care for Life-are deeply engrained in how we work, which is why our values support and drive our D&I efforts. Skills & Abilities: * * Computer proficient and the ability to adapt to new innovations and processes * Strong written, communication and problem-solving skills * Basic math skills * Ability to manage workload effectively including plan, coordinate, organize, prioritize, and handle multiple tasks * Ability to manage personnel * Functions effectively as part of a team * Dependability * Ability to maintain discretion and confidentiality at all times * Ability to understand and follow directions * Good time management and organizational skills * Work alongside technical people with specialized skills Our Investment in you: * * We believe that Benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options (including medical, dental, and vision insurance plans), expert guidance, and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially, and emotionally through the big milestones and in your everyday life. Please visit the compensation and Benefits summary on our careers site for more details. * As a Skanska community, our values ground us, and our diversity of experience propels us forward. No matter what your career stage, there's a place for you to thrive here and partner with us in shaping how our world lives, moves, and connects. * At Skanska, we Care for Life. And we're committed to supporting your whole health and peace of mind through inclusive and personalized total rewards. * We're committed to your success by developing you in your role and supporting your career growth * Compensation and financial well-being - Competitive base salary, excellent bonus program, 401k, & Employee ownership program. Come work with us and join a winning team! Apply Today for Immediate Consideration! Background Check Required Skanska is an Equal Employment Opportunity (EEO) Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, disability, age, genetic information, citizenship, protected veteran status, or any other categories protected under applicable federal, state, and local laws. Skanska Equal Employment Opportunity Skanska uses knowledge & foresight to shape the way people live, work, and connect. More than 135 years in the making, we're one of the world's largest construction and project development companies. With operations in select markets throughout the Nordics, Europe and the United States, global revenue totaled $15.9 billion in 2024. Skanska in the U.S. operates 28 offices across the country, with its headquarters in New York City. In 2024, the U.S. construction sector generated $8.2 billion in revenue, and the U.S. development sector's net investments in commercial projects totaled $224 million. Together with our customers and the collective expertise of our 6,300 teammates in the U.S. and 26,300 globally, we create innovative and sustainable solutions that support healthy living beyond our lifetime. Skanska's Applicant Privacy Policy for California Residents Search Firm and Employment Agency Disclaimer Search Firm and Employment Agency Disclaimer Skanska USA Human Resources ("Skanska HR") provides HR services to the Skanska business units within the U.S.A. including Skanska USA Civil Inc., Skanska USA Building Inc., Skanska USA Commercial Development Inc. and Skanska Infrastructure Development Inc. (collectively "Skanska USA"). As such, Skanska HR is the sole authorized representative of Skanska USA to execute any agreements with search firms, employment agencies or any employment vendor ("Vendor"). As a condition precedent to any entitlement for payment, a Vendor shall have both (1) Skanska USA Placement Agreement, and (2) an Engagement Job Order executed by an authorized Skanska HR representative. Absent the properly executed documents, Skanska HR shall have no obligation to make payment to the Vendor. Verbal or written communications from any employee of Skanska USA business units shall not be considered binding obligations. All resumes whether unsolicited or solicited shall be considered property of Skanska HR. Primary Location US-MA-Waltham Skanska Business Unit Skanska USA Civil Employee Status Full Time Salary Low Salary High

Full-time Description The primary function of the Front Office Manager is to assist the hotel guests and attend to their needs while utilizing the highest possible level of service; thus, ensuring we are providing a welcoming and accommodating environment. The Front Office Manager is also meant to direct, oversee, train and evaluate the performance of all Guest Service Agents and the Front Desk Supervisor (if applicable). They are to resolve guest issues and perform duties as required to ensure 100% guest satisfaction. The Front Office Manager will oversee the front desk processes between the guests and the various hotel departments. Responsibilities: Oversee Guest Service Agents and the Front Desk Supervisor (if applicable). Responsible for completion of training programs and schedules for Direct Reports. Review payroll for department and verify clock-in and clock-out times of the front office associates. Responsible for superior guest service and guest satisfaction as measured through Brand GSS surveys and online review sites. Responsible for Front Desk Department associate performance evaluations, scheduling and time and attendance. Coordinate all special guest programs, amenities, arrangements, etc. between all departments (Sales, Front Desk, Food and Beverage, Housekeeping, and Shuttle Service), to ensure flawless execution of guest expectations. Knowledgeable in the hotel's Property Management System. Complete and print all required daily reports, records and logs as necessary. Relocate guests to nearby hotels as necessary. Balance all cash, check, credit card and ledger accounts as assigned as per proper protocol. Conduct monthly meetings with the Front Desk staff. Serve as Manager on Duty. Attend mandatory meetings & hotel functions. Comply with all company standards and policies, as established in the employee handbook. Maintain Market/Suite Shop Inventory and Price List. The benefits package offered to eligible associates includes: Medical and Dental Insurance Long Term Disability and Life Insurance 401(k) retirement plan with Employer Match Vacation Sick time Brand specific team discounts Requirements Requirements: 1-3 years related experience Able to lift and carry up to 50 lbs. Able to bend and stoop Able to stand and walk for extended periods of time English verbal and written communication skills Bi-lingual skills a plus Availability nights, weekends, and holidays. Salary Description $65,000 to $75,000 per year

Company Culture and Values: At Brandywine by Monarch Communities, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment. Job Description The Business Office Manager will report to the Executive Director. This position is an exempt, salaried position. Job Overview: Promote and maintain a positive relationship with co-workers, residents, and family members. Projects a positive and professional image at all times. Assure that proper procedures are maintained at all times in accounts receivable, accounts payable, payroll, general ledgers and other required spreadsheets and documentation to track or create information needed for business operations and as directed by the Executive Director. Salary Range: 80K Responsibilities and Duties Is knowledgeable of resident rights and ensures an atmosphere which allows for the privacy, dignity and well-being of all residents in a safe, secure environment Develops and maintains effective working rapport with other departments to identify any problems. Oversees the day-to-day operations of the business office. Maintains accounts receivable and billing operations, interprets the community’s A/R policies and procedures to staff, residents, family members and visitors as directed by the Executive Director. Prepares oral and written reports to the Executive Director and Regional/Corporate Team regarding the status of A/R and collection issues. Edit resident census and charge info in the billing / accounting system, including: move-ins/outs, changes to recurring charges, onetime charges/credits. Insures timely posting of resident receipts Provides training to staff necessary to support the functions of the Business Office and correct problems and improve service Completes new hire onboarding, offboarding, conducts background checks and processes payroll changes Maintains associate personnel files, resident business files, and vendor files as required Reviews and submits invoices to accounts payable Supervises the Concierge team Participates in and attends all in-service training as scheduled Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures Performs month end closing procedures and billing functions Other duties as assigned Qualifications Associate's degree or equivalent from a two-year college or technical school, or 4 years of business office administration experience. 1-2 years’ experience in related field Previous Business Office experience preferred Strong organizational skills with the ability to manage multiple tasks in a fast pace environment Excellent written and verbal communication skills Ability to maintain confidentiality and company information. Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new software applications Physical Abilities: While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, talk, hear, and smell. An individual in this position will be required to lift or carry weight up to 50 lbs. Intermittent physical activity includes lifting and supporting residents. The associate must use proper body mechanics. Additional Information Benefits: Paid Time Off Medical Coverage Health Advocacy Dental Coverage Vision Coverage Ancillary Benefits (Life/AD&D, Short Term Disability and Long Term Disability) Voluntary Life Flexible Spending Account 401(k) Retirement and Matching Employee Assistance Program Supportive Leadership Referral Bonuses And More!

GFT is seeking an experienced Office Administrative Manager to join our Boston, MA office! This position is full-time and based on-site, with responsibilities split between our two Boston offices. GFT Shared Service Services team, which includes Human Resources, Legal, Accounting & Finance, IT Services and Marketing & Communications, are essential for managing and supporting the company's global operations. Shared Services are part of a broader strategy to transform the business and improve efficiency. The support of this amazing team of professionals, is the backbone of our ability to deliver infrastructure consulting and design services. What you'll be challenged to do: As an Office Administrative Manager, you will independently carry out and manage the administrative office functions providing advanced administrative support to the Senior Office Administrative Manager, Office Principal and other staff within the office. You will also aid OPS leadership on practice initiatives, key corporate policies, and procedures. In this capacity, the successful candidate will be responsible for the following: * Maintain a welcoming, safe, and tidy office environment for clients, visitors, and staff. * Manage office correspondence and resources (phone calls, emails, mail, packages, manuals, SharePoint, etc.). * Order and manage office supplies, equipment, furniture, seating, signage, and technology. * Serve as the primary point of contact for staff inquiries and building management, including: lease terms, security access, parking, maintenance requests, timesheets, expense reports, business card inquiries and other administrative tasks. * Implement office sustainability programs and ensure compliance with lease terms. * Prepare for and coordinate vendor, guest, client, and executive meetings, including logistics (lunch, security, parking, amenities, seating, safety). * Support travel arrangements, meeting coordination, and seminar/conference registrations. * Review and track vendor invoices and office expense reports. * Support the Office Principal with building management, crisis and staff meetings, IT system updates, and internal communications. * Assist with HR tasks, including new hire orientation, workspace setup, and termination decommissioning. * Oversee safety coordination duties including Employee Engagement & Citizenship Program (EECP) activities, ensuring budget compliance and engagement. * Participate in Administrative Quality Improvement meetings to share best practices and efficiency improvements. * Provide remote support to other offices without administrative staff. * Perform other duties as assigned. What you will bring to our firm: * 5+ years of relevant office administrative experience or equivalent education with related experience. * Minimum 2 years of front desk experience. * Experience with facility or property management tasks. * Advanced customer service, communication, and multitasking skills. * Strong organizational skills with attention to detail. * Proficient in Microsoft Office Suite/365. * Resourceful, proactive, and professional, with discretion in handling confidential information. * Skilled in process improvements and working with remote management. What we prefer you bring: * Bachelor's Degree in Business Administration, Human Resources, or related field. * Architecture, Engineering, or Construction (AEC) industry experience. Compensation: The salary range for this position is $74,880-$79,040. Salary is dependent upon experience and geographic location. Featured Benefits: * Comprehensive benefits package including wellness programs, parental leave, and pet insurance, in addition to medical, dental, vision, disability, and life insurance. * Tax-deferred 401(k) savings plan. * Competitive paid-time-off (PTO) accrual. * Tuition reimbursement for continued education. * Commitment to professional development, access to internal and external training programs, and support of active participation in professional organizations * Incentive compensation for eligible positions. At GFT, a privately held AEC firm, we innovate where transportation, water, power, and buildings converge. We call this the Infrastructure of Life. We measure our success by the strength of our relationships - that's why we're the employer of choice for 5,000+ of the industry's brightest engineers, planners, architects, inspectors, designers, and more.Our clients choose us for our expertise and prefer us for our nimble approach, creativity, and personal touch. Backed by over a century's experience, together we're building a lasting legacy for future generations: stronger communities, a healthier planet, and better lives. GFT: Ingenuity That Shapes Lives GFT is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veterans' status or other characteristics protected by law. Unsolicited resumes from third party agencies will be considered the property GFT. Location: Boston, MA Core Business Hours: 8:00 AM - 5:00 PMEmployment Status: Full-Time Salary Range: $74,880-$79,040 Salary dependent upon experience and geographic location #LI-ML2 #LI-Onsite

Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel. Job Description The Front Office Manager is responsible for all aspects of guest service and guest satisfaction that is generated and maintained by daily operations of the front office, including, but not limited to front desk, guest services, concierge, and Raffles Service(telephone), while consistently achieving exemplary guest service and adhering to Raffles policies and procedures. Qualifications Professional manner, outgoing personality, self-driven Bachelor's Degree in Hospitality Management preferred Minimum 2 years previous Front Office experience preferred, 1+ year in supervisory role Experience in a luxury environment is preferred Able to work calmly under pressure, possess excellent interpersonal, written and verbal communication skills Highly organized with the ability to be flexible with hours, days off, assignments and additional duties Additional Information Employee benefit card offering discounted rates in Accor worldwide for you and your family. Excellent Company benefits including medical, dental, vision, life insurance and more. Compatible 401K plan. Personalized development opportunities across Accor's extensive brand portfolio. Ability to make a difference through our Corporate Social Responsibility activities.

Benefits/Perks Flexible Scheduling Competitive Compensation Careers Advancement At Unique Dental of Putnam, we are dedicated to providing exceptional dental care in a friendly and welcoming environment. Our team is committed to patient satisfaction and we are looking for an experienced Dental Office Manager to join our growing practice. Job Description: As the Dental Office Manager, you will be responsible for overseeing the daily operations of the dental office, ensuring a smooth workflow, and providing exceptional service to our patients. You will manage staff, handle administrative tasks, and ensure compliance with regulations. Responsibilities Oversee daily office operations and manage front desk staff. Ensure excellent patient experience and satisfaction. Manage scheduling, billing, and insurance claims. Maintain patient records and ensure compliance with HIPAA regulations. Assist in staff hiring, training, and performance evaluations. Monitor office budget and expenses. Develop and implement office policies and procedures. Foster a positive team environment. Qualifications Proven experience as a Dental Office Manager or in a similar role. Strong knowledge of dental procedures, billing, and insurance processes. Excellent communication and interpersonal skills. Proficient in dental software (e.g., Dentrix, Eaglesoft). Strong organizational and multitasking abilities. Leadership experience and ability to motivate a team. High school diploma required; associate's or bachelors degree in business or healthcare management preferred.

Hybrid Schedule Amwins Group Benefits, LLC. is seeking a highly organized, detail-oriented, results-driven Operations Manager to oversee and optimize day-to-day operations of our team who performs plan configuration, renewal processing, and several other back-office functions. The ideal candidate will have a strong background in insurance operations, team management, and process optimization, with a keen focus on delivering high-quality service to clients and policyholders. Key Functions/Responsibilities (include but not limited to): * Operations Oversight: Manage and streamline end-to-end operational processes * Team Leadership: Ensure alignment with strategic goals. Foster a culture of accountability, collaboration, and continuous improvement * Performance Monitoring: Develop and track key performance indicators (KPIs) to monitor efficiency, quality, and service standards. Address underperformance with strategic action plans * Client Management: Serve as a primary operational point of contact for client relationship managers and policy administration teams. Ensure SLAs are met and manage client escalations proactively * Compliance & Risk Management: Ensure operations adhere to all relevant regulatory requirements and internal policies. Identify and mitigate operational risks * Process Improvement: Analyze existing workflows and implement best practices to improve accuracy, turnaround times, and customer satisfaction * Technology & Systems: Collaborate with IT to enhance system capabilities. Support implementation of automation and digital transformation initiatives * Training & Development: Identify training needs and implement programs to upskill teams Skills & Proficiencies: * Proven leadership experience managing operations teams * Strong knowledge of insurance products * Proficiency in using the Microsoft Office Suite, with an emphasis on Excel, and task management solutions such as ServiceNow * Experience creating and/or updating process documentation to include process mapping, standard operating procedures (SOPs), and training manuals * Excellent communication, leadership, and problem-solving skills * Experience drafting and delivering performance reviews * Experience delegating and providing feedback to team members Education & Experience: * Bachelor's degree in Business Administration, Insurance, Healthcare Management, or a related field * Minimum 5 years of experience in insurance operations, preferably with a Third-Party Administrator (TPA) Preferred Qualifications: * Experience with digital transformation or automation in an insurance setting * Experience with insurance billing and collecting functions * Familiarity with prescription drug insurance and gap insurance products

span id="spandesc"divspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"The Operations Front Office Manager will play a crucial part in maintaining the highest standards of cleanliness, organization, and guest satisfaction at our hotel. Your commitment to excellence and dedication to guest service will be integral to our continued success. You will be responsible for managing a team of front office personnel, maintaining high standards of cleanliness and guest satisfaction, and upholding the hotel's operational standards. Must demonstrate excellent leadership, communication and team building skills with associates, peers and across departments. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/divdivspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/divdivspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/divullispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Cultivate an atmosphere where employees consistently display attentiveness, friendliness, helpfulness, and courtesy to all guests, managers, and fellow team members. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Respond promptly and professionally to guest requests, concerns, complaints, and accidents reported through various channels, including reservations, comment cards, letters, and phone calls. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Maintain a courteous and efficient approach in addressing these matters, with a strong emphasis on follow-up to ensure guest satisfaction. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Motivate, coach, counsel, and if necessary, discipline all front office personnel in accordance with Hotel SOPs. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Ensure adherence to the "Standard of the Week" training program, using Hotel's proven methods for effective training. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Establish and maintain a well-organized cleaning program that covers floor care, deep cleaning, mattress maintenance, and more, supported by detailed checklists for each position. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Assist in the oversight and maintenance of all housekeeping equipment, promoting operational efficiency. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Sheets (MSDS) and Hazard Communication (HazComm) protocols. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Respond to all guests' requests, problems, complaints and/or accidents presented at the Front Desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Carry a cell phone always. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit reports and maintain close observation of daily house count. Monitor selling status of house daily, i. e. flash report, allowances, etc. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Streamline the management of large guestroom turnovers, optimizing efficiency. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Ensure consistency in departmental opening and closing procedures to enhance guest experiences. Position: Operations Manager Starting Date: As soon as possible Length: 1 year offer with possibility of renewal/spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Keep a pager always for seamless communication. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Prepare and conduct front office interviews as required, adhering to Hotel SOPs. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Foster employee morale and oversee the comprehensive training of front office staff. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Assist in performing required annual Quality audit with General Manager (GM) amp; Regional Director/spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Daily inspection of guest rooms, with a focus on rooms being inspected alongside supervisors on a regular basis. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Collaborate with the Director of Housekeeping to inspect all VIP rooms before guest arrivals. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Maintain the highest standards in cleanliness for public areas, guest rooms, and back-of-house areas. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Assist in maintaining the necessary levels of housekeeping and laundry supplies, ordering required items on a monthly or quarterly basis. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Conduct monthly and quarterly housekeeping inventories promptly. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Assist in reviewing worked hours of the front office staff for payroll compilation and ensure timely submission to the Accounting department. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Assist in preparing employee schedules according to business forecasts, payroll budget guidelines, and productivity requirements. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Foster professional working relationships and promote open lines of communication with managers, employees, and other departments. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Ensure the implementation of all Hotel policies and house rules, demonstrating a solid understanding of hospitality terms. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Ensure that all Service Standards by Position competencies for front office staff are signed off. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Operate pagers and radios efficiently and professionally, maintaining proper radio etiquette within the department. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Manage and organize large turn days, including group check-ins and check-outs. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Monitor room statuses, including out-of-order, out-of-service, discrepant, and show rooms, to address issues swiftly. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Maintain constant communication with the Guest Services team. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Monitor and respond to special guest requests promptly, including those from VIPs, guests with special needs, and those requiring connecting rooms. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Maintain and monitor "Lost and Found" procedures and policies in accordance with Hotel standards. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Manage the key control system for house keys to ensure security and guest safety. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Encourage participation within the department for the monthly Hotel team meeting. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Direct the Front Office Department towards their role in contributing to guest service excellence and achieving high audit scores. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Continuously monitor VIPs, special guests, and their unique requests, ensuring a memorable experience. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports, and tracking logs. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Utilize the telephone and computer system for reporting and verifying room status. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Record all valet laundry for valet cleaners, checking and reviewing incoming laundry to ensure all items have been returned. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Properly store, secure, and issue supplies as needed to meet business demands. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Ensure strict compliance with corporate Risk Management standards, including Material Safety Data. /span/spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Ensure the completion of regular maintenance and cleaning projects on a biannual basis, maintaining a pristine environment for guest satisfaction. /spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/span/lilispanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Above all, maintain a relentless commitment to ensuring overall guest satisfaction and a memorable experience during their stay at our hotel. /spanbr//span/li/uldivbr//div/spanbr/span id="spanreq"h3Requirements/h3ulspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/ulul style="margin-top:0; margin-bottom:0"li dir="ltr" style="list-style-type:disc; font-size:10pt; font-family:Poppins, sans-serif; color:rgb(0, 0, 0); background-color:transparent; font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre"p dir="ltr" style="line-height:1. 2; text-align:justify; margin-top:0px; margin-bottom:0pt"span style="font-size:10pt; font-family:Poppins, sans-serif; color:rgb(0, 0, 0); background-color:transparent; font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre; white-space:pre-wrap"span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Required qualifications:/span/spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/p/liul style="margin-top:0; margin-bottom:0"li dir="ltr" style="list-style-type:disc; font-size:10pt; font-family:Poppins, sans-serif; color:rgb(0, 0, 0); background-color:transparent; font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre"p dir="ltr" style="line-height:1. 2; text-align:justify; margin-top:0px; margin-bottom:0pt"span style="font-size:10pt; font-family:Poppins, sans-serif; color:rgb(0, 0, 0); background-color:transparent; font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre; white-space:pre-wrap"span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Bachelor's degree in Hospitality Management or related degree. /span/spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/p/lili dir="ltr" style="list-style-type:disc; font-size:10pt; font-family:Poppins, sans-serif; color:rgb(0, 0, 0); background-color:transparent; font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre"p dir="ltr" style="line-height:1. 2; text-align:justify; margin-top:0px; margin-bottom:0pt"span style="font-size:10pt; font-family:Poppins, sans-serif; color:rgb(0, 0, 0); background-color:transparent; font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre; white-space:pre-wrap"span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Previous experience in the hospitality industry. /span/spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/p/lili dir="ltr" style="list-style-type:disc; font-size:10pt; font-family:Poppins, sans-serif; color:rgb(0, 0, 0); background-color:transparent; font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre"p dir="ltr" style="line-height:1. 2; text-align:justify; margin-top:0px; margin-bottom:0pt"span style="font-size:10pt; font-family:Poppins, sans-serif; color:rgb(0, 0, 0); background-color:transparent; font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre; white-space:pre-wrap"span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Ability to communicate in verbal and written form accurately and effectively with guests and Associates/span/spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/p/lili dir="ltr" style="list-style-type:disc; font-size:10pt; font-family:Poppins, sans-serif; color:rgb(0, 0, 0); background-color:transparent; font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre"p dir="ltr" style="line-height:1. 2; text-align:justify; margin-top:0px; margin-bottom:0pt"span style="font-size:10pt; font-family:Poppins, sans-serif; color:rgb(0, 0, 0); background-color:transparent; font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre; white-space:pre-wrap"span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Supervisory experience required. /span/spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/p/lili dir="ltr" style="list-style-type:disc; font-size:10pt; font-family:Poppins, sans-serif; color:rgb(0, 0, 0); background-color:transparent; font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre"p dir="ltr" style="line-height:1. 2; text-align:justify; margin-top:0px; margin-bottom:0pt"span style="font-size:10pt; font-family:Poppins, sans-serif; color:rgb(0, 0, 0); background-color:transparent; font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre; white-space:pre-wrap"span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"Experience with creating schedules, labor costing, payroll administration, and Associate performance management required/span/spanspan class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"br//span/p/lili dir="ltr" style="list-style-type:disc; font-size:10pt; font-family:Poppins, sans-serif; color:rgb(0, 0, 0); background-color:transparent; font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baselin