OverviewKeep our communities fed. Our focus is simple but meaningful - from our distribution centers to our offices, every employee of C&S and our family of companies works to help feed local families, neighbors, and communities. As an Associate Customer Experience Manager, you will support the business side of the relationship for Independent customers in a region or for a specific Chain under the direction of the Sr. Manager, Customer Experience. This position builds and maintains working relationships with customers' operational management to achieve high levels of customer satisfaction in relation to the company's operations and adherence to standard operating procedures. The role is responsible for day-to-day transactional items and contributes to cross-functional teams in delivering projects and programs that solve problems and remove obstacles for the Customer. You will work collaboratively with cross-functional Customer Experience (CXT) members to identify root causes of operational issues and secure alignment and resources to address chronic challenges.Job Description
Full-Time, On-site Role
Location: Miami, FL (with regular travel to retail store locations)
You will contribute by:
Facilitating communications with stakeholders as appropriate.
Effectively communicating with customers to resolve service issues and evaluate their requests.
Supporting the preparation of customer presentations to review project scope and progress.
Monitoring and supporting operational KPI improvement across assigned customers.
Assisting in influencing customer decision-making on key improvement initiatives.
Supporting new customer start-ups as requested.
Supporting operational planning around key customer events, such as holiday planning, grand openings, anniversary sales, and major in-store events.
Communicating and managing changes in Company operational policies and procedures as directed.
We're searching for candidates with:
Retail operations background is required
Knowledge of supply chain is strongly preferred
Strong communication skills
Strong analytical and business acumen
Strong project management skills
Strong technical computer skills
Willingness and ability to travel frequently
2-5 years of relevant work experience
Bilingual (English/Spanish) is required
Environment:
Store : Office Temperature (65F to 75F)
Office : Office Temperature (65F to 75F)
We offer:
Weekly Pay
Benefits available from day 1 (medical, dental, vision, and more)
Company matched 401k
PTO and Holiday Pay offered
Career Progression Opportunities
Tuition Reimbursement
Employee Health & Wellness program
Employee Discounts / Purchasing programs
Employee Assistance Program
Every person matters.
We keep our values alive through a culture that embraces differences and ensures that every person matters.
The Fine Print
This Job advertisement does not constitute a promise or guarantee of employment. This job advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of C&S Wholesale Grocers.
QualificationsBachelor's Degree - General StudiesShift1st Shift (United States of America) CompanyC&S Wholesale Services, LLCAbout Our Company
C&S Wholesale Services is one of many companies within the C&S Family of Companies, the largest wholesale grocery supply company in the U.S. and the industry leader in supply chain innovation. At C&S, We Select the Best & those with the motivation, pride, and drive to succeed in our fast-paced world.
Working Safely is a Condition for Employment with C&S Wholesale Services, Inc. C&S Wholesale Services, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
$27k-46k yearly est. Auto-Apply 2d ago
Looking for a job?
Let Zippia find it for you.
Team Manager Home Care
Vitas Healthcare 4.1
Office manager job in Doral, FL
The Team Manager is the leader of the Patient Care Team and that member of the team whose function is to: supervise, evaluate and coordinate the various component members of the interdisciplinary team; assure continuity of care from admission to discharge or transfer to bereavement; serve as patient advocate and coordinator for other social service and health care providers in the community who are involved in the care of the team's patients; assume responsibility for the maintenance of patient records from intake through discharge or transfer to bereavement.
Patient Care Services
Directs all patient care services for the team, including volunteer and bereavement, and ensures that services are rendered as integrated components of the interdisciplinary plan of care.
Reviews information on all pending patient admissions, all new admissions (assessments and history) and "alive" discharges to assure that eligibility and appropriateness criteria are met.
Collaborates with both the team physician and the attending physician regarding palliative care measures for pain and symptom management.
Assures complete and accurate data and documentation are available to make recertification decisions and further assures that those decisions are made on a timely basis.
Reviews all imminent "alive" discharges to assure effective discharge planning.
Monitors the type and level of team services provided (staffing, medications, HME, supplies, level of care changes to inpatient and continuous care, etc.) to assure that they are appropriate and responsive to patient/family needs and expectations.
Manages the team schedule and assures coordination of services 24 hours a day, 7 days a week to all patients on the team.
Facilitates team meeting, assuring interdisciplinary input into the update and revision of the plan of care in concert with the changing needs and expectations of the patient and family.
Participates in on-call rotation.
Staff Supervision and Management
Interviews, selects, trains, supervises, evaluates and dismisses team staff in conjunction with the Patient Care Administrator
Assures staff competence and performance levels through making field visits, evaluating documentation and providing team based in services on Vitas values, hospice principles and practices and specific team growth needs.
Acts as a resource and mentor for staff re clinical issues, documentation, inter- and intra- team problem solving and appropriate customer service behavior
Oversees staff and volunteer schedules, scheduling and territory assignments to assure that workload is distributed equitably and that all staff are able to meet overall productivity expectations.
Reviews and approves payroll, assuring that employees have documented accurate time, mileage and additional expenses.
Quality Improvement/Regulatory Compliance
Monitors clinical records and all team activities to ensure that they are accurate, complete and meet required standards in accordance with VITAS policy and all regulatory bodies.
Develops and implements performance improvement activities to respond to service issues and challenges and participates from time to time in program relating to quality and service improvement.
Ensures that team completes proactive and other patient/family satisfaction surveys, and implements Quality Improvement measures and standards.
Assists with surveys and requests from regulatory bodies and intermediaries as directed by local program.
Performs substantive chart reviews to assure there is evidence that quality care is being delivered.
Participates in the Outcomes Management and annual program review.
Performs utilization review of continuous care and inpatient levels of care for all patients on team.
Customer Service/Sales/Marketing
Assures that problems/grievances/service failures experienced by individual patients/families or physicians/MCOs are addressed with team members, vendors, other VITAS departments, and are resolved promptly and satisfactorily.
Analyzes customer service issues on team to identify causes and works with individual team members as well as entire team to improve performance.
Personally speaks with patients/families and their attending physicians when patient is considering revocation to seek satisfactory solutions to avoid unnecessary revocation.
Regularly visits LTC and Contract Bed facilities to assure care plan integration, customer satisfaction and to discuss criteria for determining appropriateness.
Participates in providing inservices to customers along with other team members, Patient Care Administrators and other program staff.
Participates in professional, voluntary or community service organizations
Cost Containment
Verifies/approves admitting IPOC diagnosis, treatments, staffing and supplies.
Monitors utilization of resources by every patient to assure cost effective delivery of services.
Controls and is accountable for productivity, labor and all related patient care costs with respect to budget.
Approves all bills/invoices related to patient care services
Professional Development
Attends inservices, educational seminars and workshops.
Develops and achieves professional growth goals and objectives.
Participates as a mentor of newly hired Team Managers.
QUALIFICATIONS
Reliable transportation with appropriate license and insurance coverage for driver and passengers.
Private telephone in home.
Knowledge of the principles and practices of primary medical and nursing care, with at least a working knowledge of oncologic nursing and palliative care.
Basic understanding of the interpersonal dynamics operative within the working relationships of an interdisciplinary health care team, and knowledge of the process of dying and bereavement.
Working knowledge of VITAS information system (Vx) and the ability to utilize management reports.
Two years successful supervisory experience or equivalent in a health care organization.
EDUCATION
* Bachelor's degree preferred.
* Current and valid R.N. License to practice in the state where the VITAS program is located.
SPECIAL INSTRUCTIONS TO CANDIDATE
* EOE/AA M/F/D/V
$80k-93k yearly est. 2d ago
Office Manager, Dermatology Experience required
Healthcare Recruiters International 3.7
Office manager job in Miami, FL
Office / Practice Manager, Private Practice, Dermatology, Miami, Florida 90K
Savvy Practice Manager needed to lead the team and oversee daily operations of a prestigious full service dermatology practice. Excellent opportunity for a “hands on” manager that enjoys working as the right-hand partner to the Medical Doctor. Wonderful team, excellent environment and great location! This is an ideal opportunity for a practice manager seeking to be part of a robust growing dermatology practice.
Practice Manager must have dermatology office operations experience of 2 years. MOHS Micrographic Surgery (MMS) knowledge with ModMed hands on experience. Ability to oversee staff, patient flow, scheduling and maintaining both medical and non-medical office supply. Medical practice is welcoming, friendly in an upbeat positive space. Day time hours Mon- Friday. For additional details contact recruiter.
Compensation up to 90K base depending on experience. Excellent PTO with 6 federal holidays. Medical benefits stipend with 401(k) with 4% match. Great opportunity for a manager who enjoys learning while in a robust growing phase of a private practice.
Location Miami, Florida.
Please send resume to Patty Puppo.
$37k-60k yearly est. 1d ago
Design Team Manager
ACD Consulting 4.2
Office manager job in Miramar, FL
•Provide leadership and technical guidance to employees delivering repair engineering and reverse engineering / design support to ACD customers.
•Work closely with the ACD General Manager to align engineering goals with company and Coltala Aerospace objectives.
•Collaborate cross-functionally with vendors and internal/external customers.
•Serve as a direct line manager for Florida located employees, ensuring reverse engineering / design solutions meet engineering, quality, performance, and regulatory standards.
•Proactively identify and mitigate technical risks and bottlenecks.
•Lead technical reviews and scope ticket assignments for remote engineering staff.
•Participate in the development and documentation of ACD Consulting technical standard operating procedures.
•Allocate engineering resources appropriately to meet project timelines and budget.
•Oversee scheduling and on-time delivery of engineering assignments.
•Partner with stakeholders to proactively address customer feedback and technical concerns.
•Ensure engineering deliverables are timely, professional, and exceed customer expectations.
Minimum Requirements:
•Bachelor's degree in Engineering or a related technical field, or equivalent aviation maintenance experience (8+ years).
•8+ years of aviation experience, with 2+ years in a leadership role preferred.
•Experience with AMM, IPC, SRM, and CMM data.
•Experience supporting Part 121 airlines and/or Part 145 repair stations.
Abilities Required:
•Proven leadership and team development in aviation maintenance.
•Strong communication, organizational, time management, and problem-solving skills.
•Technical writing proficiency.
•Customer-focused mindset with attention to project timelines and scope.
•Resourceful and proactive work approach.
•Availability for in-person or video business meetings.
•Passion for the aerospace industry.
•Willingness to travel as needed.
•Proficiency in Microsoft Office Suite and other company systems.
•Detail-oriented with the ability to manage multiple priorities.
•Fluency in English.
•Understanding of aviation standards and regulatory compliance.
•Collaboration skills with technical and non-technical teams.
Note: This job description is not intended to be all-inclusive. Additional responsibilities may be assigned as needed.
$48k-92k yearly est. 3d ago
Office Manager
Plasencia Cigars
Office manager job in Miami, FL
We are seeking an energetic, organized, and resourceful OfficeManager who thrives in a dynamic, premium-brand environment. This bilingual (English/Spanish) OfficeManager serves as the operational hub of our premium cigar company - ensuring the smooth, efficient, and professional management of daily business activities. This role blends administrative leadership with brand hospitality, maintaining an organized and service-oriented environment that reflects the quality of our products.
Key Responsibilities
Oversee general office operations, including scheduling, supplies management, vendor coordination, and facility upkeep.
Serve as the first point of contact for internal and external stakeholders, ensuring communications reflect the sophistication and professionalism of our brand.
Support executive leadership through travel logistics, meeting preparation, and document organization.
Coordinate company events and client visits with attention to brand experience and detail.
Support employee relations initiatives and foster a positive workplace culture through proactive engagement and conflict resolution.
Prepare and file state-specific sales and tax reports, ensuring accuracy, timeliness, and full compliance with applicable regulations.
Maintain operational policies, HR policies and systems to improve efficiency and streamline administrative workflows.
Collaborate with HR service provider and Finance to administer medical and other fringe benefits, manage onboarding through offboarding, payroll support, expense tracking, and compliance documentation.
Protect brand confidentiality and handle sensitive information with discretion.
Update and maintain all necessary business licenses and registrations, ensuring timely renewals and accurate records in accordance with regulatory requirements.
Track employee attendance and PTO balances, ensuring accurate recordkeeping and timely updates in alignment with company policies and compliance requirements.
Qualifications and Skill Requirements
2+ years of experience in officemanagement, administration, or executive support (preferably in consumer goods, hospitality, or cigars/spirits industries).
Excellent organizational and multitasking skills with strong attention to detail.
Strong organizational, communication, and interpersonal skills with a polished, professional demeanor.
Proficiency with Microsoft Office Suite and business management tools (CRM, ERP, or project management software preferred).
Ability to multitask and prioritize in a fast-paced, entrepreneurial environment.
Salary Range
$55,000 - $65,000 yearly
Benefits
Medical / Vision / Dental
Retirement
Employee Assistance Programs
$55k-65k yearly 3d ago
Office Manager
Insight Global
Office manager job in Miami, FL
is a three-month, contract to direct hire position
Schedule: Monday through Friday 7:00-4:00 PM, in office in Medley, Florida
Required Skills & Experience
* Experience managing phone and email communications for an office.
* Office event planning experience.
* Experience with: Outlook, Word, Excel, and Concur.
* Strong communication skills - written and verbal.
* Planning and organizing, prioritizing tasks, multi-tasking, flexibility and able to change direction.
Nice to Have Skills & Experience
* Aviation industry experience.
* International travel scheduling experience through Concur.
Job Description
Insight Global is hiring an OfficeManager to be the front-desk point of contact for a 50-person organization in Medley, FL. This position will be fully onsite, Monday through Friday, 7:00-4:00 PM.
Responsibilities include:
* Support administrative tasks such as organizing meetings or events including catering, AV equipment, presentation materials
* Prepare, print, and bind presentation books and documents
* Manage facility, office supplies and kitchen office set up
* Manage daily department operations, making quick and solid decisions, multi-tasking, attention to detail, adaptability, resilience and liaise with team members, co-workers and vendors
* Provide data clerical support to the team, including managing data, organizing records, and performing clerical tasks.
* Ensure the professional appearance of the office space by organizing and tidying up common areas, ensuring cleanliness, and implementing aesthetic improvements.
* Ensure office equipment is maintained to ensure good operating condition
* Assist with international travel scheduling through Concur.
$34k-53k yearly est. 2d ago
Office Administrator
Gridiron Insurance Underwriters, Inc.
Office manager job in Plantation, FL
Join our dynamic and growing team at Gridiron Insurance!
Gridiron Insurance provides custom and specialized products to unique segments of the insurance marketplace. We deliver exclusive coverage with creative and adaptable insurance solutions. Our mission is to offer a stable, dedicated, and professional approach to underwriting, ensuring value in every insurance transaction. We are seeking an organized and proactive Office Administrator to oversee daily office operations, ensure a smooth workflow, and support our team with both administrative and operational tasks. The ideal candidate will be skilled in multitasking, managingoffice supplies, helping the operations team, and fostering a positive work environment.
Essential Duties and Responsibilities include, but are limited to the following:
Monitor and direct incoming mail daily; prepare outgoing mail for pickup.
Scan mail and send to appropriate employees or import into systems.
Greet visitors to the office and direct visitors to the correct location.
Perform general administrative, clerical, and executive schedules and support tasks to ensure organizational sustainability.
Organize company events, meetings, catering and other logistics.
Coordinate with outside vendors and contractors.
Create reports, prepare presentations, and write letters.
Coordinate the use and organization of office space.
Manage inventory of office supplies; purchase supplies and equipment when needed.
Accurately process binders, policies, endorsements, and other insurance documents.
Review supporting documentation for completeness and accuracy.
Monitor assigned workflows and task queues to ensure timely completion.
Support quality assurance efforts across teams by identifying and addressing inconsistencies.
Communicate effectively with internal and external stakeholders via email and phone calls.
Assist in handling escalated issues and follow up on outstanding items to ensure resolution.
Consistently meet or exceed daily productivity and accuracy goals.
Collaborate closely with underwriters and team members to ensure smooth and timely policy issuance and processing.
Qualifications:
Bachelor's degree preferred or equivalent administrative experience.
Excellent written and verbal communication skills.
Effective problem-solver.
Highly organized and detail oriented.
Proficiency in Microsoft Office Suite: Word, Excel, PowerPoint, and Outlook.
Attention to detail and proven ability to perform tasks with a high degree of accuracy.
Excellent interpersonal skills, with an ability to work in a diverse, fast-paced environment.
Ability to cross-train within multiple operational functions.
Willingness to assist wherever needed, excellent multi-tasking skills.
$30k-40k yearly est. 4d ago
Office Administrator
Lumicity
Office manager job in Miami, FL
Location: Miami, FL (Brickell) | Full-time | On-site
Salary: $45,000 base + 10% Performance Bonus + Benefits
Lumicity is a dynamic division of G2V Recruitment, specializing in cutting-edge markets across Tech, Energy, Engineering, and Life Sciences. As part of a globally recognized recruitment group with offices across the US, UK, and Europe, Lumicity is in an exciting period of growth in both revenue and headcount.
We are seeking a detail-oriented and proactive Office Administrator to join our Miami office, located in Brickell! This role is instrumental in maintaining operational excellence and a professional office environment, while also supporting the broader success of our national business. This is an exciting opportunity for a motivated professional who thrives in a fast-paced setting and is looking to grow within a dynamic, people-first organization.
Key Responsibilities:
Office Administration & Operations
Serve as the first point of contact for visitors and staff, ensuring a welcoming and professional atmosphere.
Oversee day-to-day office operations, including supply management, mail distribution, and vendor coordination.
Maintain a clean, organized, and well-equipped workspace that reflects Lumicity's brand and values.
Support the planning and execution of internal events, team-building activities, and client-facing functions.
Assist with marketing initiatives and social media coordination in collaboration with internal stakeholders.
Provide administrative support to the Director and Operations Manager, as needed.
Contractor Care & Compliance
Manage contractor onboarding, including W2 and C2C compliance in partnership with payroll providers.
Draft, distribute, and track client and candidate contracts; ensure timely uploads to Bullhorn.
Administer timesheets, background checks, and contract extensions.
Monitor contractor end dates and proactively support consultants with renewal processes.
Maintain accurate and up-to-date contractor records in the CRM.
Act as a liaison between contractors and the sales team, delivering consistent high-quality service throughout the contractor lifecycle.
About You
You'll thrive in this role if you bring:
Proven experience in office administration or operations support, preferably in a fast-paced, client-focused environment.
Strong interpersonal and communication skills with a professional and approachable demeanour.
Highly organized, detail-oriented, and capable of managing multiple priorities simultaneously.
Proficiency in Microsoft Office Suite; experience with CRM systems (e.g., Bullhorn) is a plus.
Demonstrated ability to work independently and collaboratively across teams and time zones.
A proactive mindset with a commitment to continuous improvement and service excellence.
Ability to work independently and collaboratively across teams and time zones.
Why Join Lumicity?
Be an important part of a fun, young workforce within a globally recognized recruitment firm.
You'll be the main coordinator in organizing and executing company events and celebrations.
Work in a vibrant and energetic office with direct access to leadership and cross-functional teams.
Join a supportive, high-energy culture that values initiative, collaboration, and career development.
Gain exposure to multiple business functions and play a key role in shaping operational success across the US.
If you are a driven professional who enjoys being at the center of a thriving team and is eager to grow with a forward-thinking organization, we'd love to speak with you!
$45k yearly 2d ago
Office Administrator
Catch Hospitality Group 3.8
Office manager job in Miami, FL
Restaurant Operations Assistant:
Part Time: Approx 16 hours a week.
Availability Requirements:
Monday Availability Required (6-8 hrs)
Tuesday Availability Required (3-6 hrs)
Thursday or Friday Flexible to choose (3-6 hrs)
Overview:
Catch Miami Beach is looking for a talented Restaurant Operations Assistant who has experience. We are looking for a team member who is passionate about hospitality and is task orientated.
Prior restaurant management experience is a plus!
Responsibilities:
The Operations Assistant is a very important role in the restaurant where you are expected to support the Chef and Management Teams with administrative tasks. You will be responsible for payroll, invoicing, daily sales reconciliation, and other similar assignments. Beyond that, you are expected to use your skill, knowledge, and personality to provide a great work environment for our employees.
Qualifications:
· Have 1-2 years of Operations Assistant experience in a high volume, fine dining establishment
· Are organized and proficient at multitasking
· Are a reliable, flexible team player willing to learn and adapt to new situations
· Have strong verbal communication skills
· Are committed to perfection and have a genuine passion for hospitality
· Thrive in a fast-paced environment and work well under pressure
$26k-34k yearly est. 4d ago
Office Coordinator
World Red Eye
Office manager job in Miami Beach, FL
The ideal candidate will be responsible for providing administrative support to ensure efficient operation of the office. From scheduling client meetings, to communicating between departments, you will be responsible for completing multi-level tasks in a professional and timely manner.
Responsibilities
Manage Owners calendars and schedule.
Support office and management with day to day activities.
Support the bookings and operations team with tasks such as assigning events, maintaining photographers and videographers calendars and client follow ups
Assist with follow up for videos and photos with internal and external clients
Assist in handling office requests for dial-ins, conference rooms, travel requests, etc.
· Coordinates the involvement of internal personnel, including support, service and management
resources to reach objectives, trouble-shoot issues and meet customers' expectations
Qualifications
Proficiency in Google Workspace (Docs, Sheets, etc.)
Excellent written and verbal communication skills
Ability to multi-task, organize, and prioritize work
Bachelor's degree
Well organized with an aptitude in problem-solving
$30k-40k yearly est. 5d ago
Office & Operations/Facilities Manager
Swiss Re 4.8
Office manager job in Miami, FL
Swiss Re is seeking an experienced and highly engaged Office & Operations/Facilities Manager to oversee five key locations-Miami, Alpharetta, Washington, D.C., Lansdale (PA), and Midlothian (VA). This role is ideal for a dynamic professional who excels at building strong relationships, driving operational excellence, and delivering exceptional workplace experiences. This person must be based in Miami, Florida.
About the Team:
This role is a part of the Corporate Real Estate & Services (CRES) Americas team. You will partner closely with the Head of CRES East Region and local business leaders to manage facility operations, guide capital and infrastructure projects, and foster a culture of continuous improvement across multiple sites. The CRES team is responsible for leading and managing third-party vendors and contractors - while representing Swiss Re with professionalism and confidence.
About the Role:
Stakeholder & Workplace Experience
* Serve as the primary point of contact for employees, executives, stakeholders, and tenants across all five locations.
* Build strong relationships with site leads and local business leaders to proactively address needs and provide best-in-class customer service.
* Coordinate onsite events, conferences, and large-scale meetings in partnership with the Events Management Team.
Facility Operations & Project Management
* Oversee day-to-day facility operations in Miami and Alpharetta, with governance oversight for the Washington, D.C., Lansdale, and Midlothian offices.
* Manage building maintenance, infrastructure, and all MEP systems (HVAC, lighting controls, plumbing, etc.).
* Partner with Head CRES East Region to lead construction, renovation, and fit-out projects, ensuring alignment with timelines, scope, and budget.
* Administer Integrated Workplace Management Systems (IWMS) including space allocation, office moves, onboarding/offboarding changes, lease data, and asset maintenance.
Financial Management
* Own budgeting, forecasting, and monitoring of all associated office expenses and investments.
* Process and review invoices, manageoffice supply inventory, and ensure adherence to annual budgets and savings goals.
* Prepare financial and business reports for the Head of CRES East Region.
Vendor & Contract Management
* Oversee external vendors and contractors, ensuring alignment with SLAs, KPIs, and contract requirements.
* Partner with Procurement to ensure all contracts comply with Swiss Re standards.
* Direct and evaluate the work of external staff (3 team members).
Risk, Safety & Compliance
* Manage site-level risk by identifying, assessing, and documenting risks; completing all required reports accurately and on schedule; providing clear risk-control assessments; and ensuring effective response and resolution of incidents or unexpected operational events.
* Lead Business Continuity Planning for the sites, including documentation, training, and annual safety/security reviews.
* Maintain a strong understanding of corporate office leases and ensure compliance with all lease provisions.
About You:
* Fluency in Spanish required. (Need to be English speaking and Spanish speaking)
* Bachelor's degree or a minimum of 10 years of real estate and facility management experience in a global, highly professional environment.
* Proven project management experience, including construction and fit-out oversight.
* Demonstrated ability to build trusted client and stakeholder relationships and deliver practical solutions.
* Strong knowledge of lease language and property standards.
* Exceptional verbal and written communication skills; ability to present to stakeholders and senior leadership.
* Advanced proficiency with MS Outlook, Word, Excel, PowerPoint, and Teams.
* Experience with Integrated Workplace Management Systems (IWMS).
* Strong networking and negotiation skills; comfortable engaging with new stakeholders at all levels.
* Swiss Re supports flexible working arrangements; however, due to the relationship-driven and operational nature of this role, consistent on-site presence is essential. This role is based in Miami, Florida.
The estimated base salary range for this position is $80,000 to $120,000. The specific salary offered for any given role will take into account a number of factors including but not limited to job location, scope of role, qualifications, complexity/specialization/scarcity of talent, experience, education, and employer budget. At Swiss Re, we take a "total compensation approach" when making compensation decisions. This means that we consider all components of compensation in their totality (such as base pay, short-and long-term incentives, and benefits offered), in setting individual compensation.
About Swiss Re
Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.
Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.
If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.
Swiss Re is an equal opportunity employer. It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled.
During the recruitment process, reasonable accommodations for disabilities are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed.
Keywords:
Reference Code: 136176
Nearest Major Market: Miami
Job Segment: Facilities, Operations Manager, Compliance, Risk Management, Operations, Legal, Finance
$80k-120k yearly 2d ago
Front Office Manager
Brazilian Court Hotel 3.6
Office manager job in Palm Beach, FL
Job Description
Responsibilities:
Oversees the areas of the Front Desk, Reservations, Concierge, Valet and Bell staff. Works closely with the Housekeeping Manager to ensure that our guest have a positive experience. Works closely with the Director of Sales to maximize revenue by balancing rate availability. Trains and develops each team member with knowledgeable professional and personable, resulting in guest comment scores in the90 percentile.
Physical Requirements:
Must be able to stand for long periods of time.
Job Functions:
Interviews, Hire and terminate staff
Manage the day-to-day activities of the Front Office Department.
Provide courteous, personalized, attentive, sincere, consistent guest service by responding promptly and efficiently to inquiries, requests, complaints using guest service skills.
Understand, implement, and lead by example on hotels policies and procedures and, hotel standards.
Evaluate, coach, counsel and provide leadership support to the team.
Ensures the Front Desk Agents are completing their daily tasks and checklists.
Conduct pre-shift meetings and review all information pertinent to the day's activities.
Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Housekeeping, Engineering and Food & Beverage.
Issues verbal and written warning, if needed as a disciplinary action
Conducts employee performance yearly reviews
Understands the operations of other hotel outlets
Build a strong Guest Service team to provide our guest with the best of service
Make decisions that benefit the hotel and the hotel guest
Assist the bellmen/valet staff as needed.
Organizes a monthly Department Meetings
Follows up on Guest Complaints
Review hourly payroll and controls overtime when making the Front Desk schedule
When the Reservation Department is closed or during high volume of reservation calls, ensure Front Desk Agents are taking on the responsibilities of the reservation department.
Make decisions that benefit the hotel and the hotel guests.
Maintain Key Control for the hotel keys and guest keys for security purposes.
Position participates in MOD program
Other tasks as assigned.
Job Requirements:
A Minimum of 2 years of Supervisory or Management Experience in the Front Office.
Strong Communication skills. Both verbal and written.
Computer skills.
Multi task ability.
Organized.
Detail Oriented
Flexible.
Ability to train thoroughly.
$46k-59k yearly est. 5d ago
Dental Office Manager
Star Dental Partners
Office manager job in Wellington, FL
Are you a professional Dental OfficeManager looking for a fulfilling Full Time opportunity?
Join Our Collaborative Dental Team as a Full Time Dental OfficeManager at Wellington Smiles in Wellington, Florida!
This is an amazing opportunity for a confident leader who thrives in a fast-paced environment with suppoting team and positive culture, loves solving problems, builds strong teams, thrives on structure and accountability, and keeps the office running smoothly with professionalism and heart.
At Wellington Smiles you can take ownership, grow professionally, and be proud of what you help build every day.
Full Time Dental OfficeManager Schedule
Monday through Friday 8:00am - 5:00pm, with lunch breaks
To learn more about this established practice: ************************
Dental OfficeManager Job Summary
Within the Star Dental Partners affiliated network of dental practices, the OfficeManager is responsible for monitoring and managing the operations of a single location. The OfficeManager will focus on executing numerous operational tasks in their dental practice with the goal of enhancing practice level efficiencies and growth in conjunction with the support team and the primary dentist of the practice. The OfficeManager works closely with the Regional Director of Operations (RDO) to drive a positive team culture and achieve positive practice results.
Full Time Benefits
Quarterly OfficeManager Bonus Incentive
Quaterly Growth Bonus Incentive
Monthly Employee Performance Incentive Program
401K
Paid Time Off
Paid Company Holidays, Bereavement, and Jury Duty
Paid Basic Life & AD&D insurance
Medical, Dental, and Vision
Short Term Disability
Voluntary Life & AD&D Insurance
Employee Referral Bonus Program
Pet Insurance
Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives
Additional Practice Perks
Patient-centric community approach
Work/life balance
Opportunity for career growth
Professional development and support with continuing education
Strong business and operational teams
Employee Assistance Program for all employees and their household
Responsibilities
• Team leadership, coaching and training
• Profit & Loss (P&L) management
• Staff and patient scheduling
• Time & Attendance (T&A) management
• Payroll process management
• Accounts Payable (AP) management
• Manage insurance claims and other forms of payment
• Patient satisfaction and experience
• Collaborate on internal and external marketing efforts
• Implement policies and procedures
• Promote SDP company policies and best practices (published or otherwise communicated)
• Management of dental licenses and other related certifications
• Maintain current safety procedures and personal protective equipment required to minimize health risks
• Other job duties as assigned
Qualifications
• At least 2 years of dental officemanagement or equivalent experience required
• Proficient in dental performance management software (Dentrix, Denticon Preferred)
• Strong understanding of marketing strategies, platforms, tools and metrics
• Intermediate experience with Microsoft Office Suite of applications (Excel, Outlook, SharePoint, and Word)
• Solid understanding of P&L management, revenue cycle, A/R (budgeting)
• Comprehensive understanding ability to enforce current labor laws
• Adhere to current regulatory agency guidelines (OSHA, HIPAA, CDC, etc.)
Work Environment/Conditions
• Ability to maintain a full-time employment schedule approximately 40 hours per week; extended hours may be requested or required
• Ability to travel up to 10%
• Prolonged sitting and standing as needed
• Ability to lift up to 15 lbs.
• Exposure to potentially hazardous objects and/or materials
• Ability to wear appropriate work attire as needed or required
Equal Employment Opportunity
Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$41k-61k yearly est. Auto-Apply 43d ago
Dental Office Manager
Sage Dental 3.6
Office manager job in Boca Raton, FL
Sage Dental is the leading Dental Support Organization (DSO) in the Southeast, and we are continuing to grow! At Sage, people are at the core of everything we do. We are looking for dynamic and talented professionals who fit our culture of innovative technology, constant learning, and patient-centric care to join our team. If you are ready to take the next step in your career and want a position with excellent earning potential with a stable, growing company, Sage Dental has what you are looking for.
Overview
Sage Dental is seeking a Dental OfficeManager to join our team in East Boca Raton!
If you have experience as an OfficeManager in a group dental practice or if you have been an OfficeManager in a busy, multi-dentist practice, this may be the position for you!
Sage Dental offers you:
Competitive base pay - PLUS BONUSES!
Growth opportunity
Benefits such as: Health & Dental Insurance, Paid Holidays and Paid time off, 401K and more!
Responsibilities
Demonstrate strong leadership and team building skills
Effectively implement directives, policies, and procedures
Maintain efficient operation of the office to achieve performance goals
Effectively coach and resolve staff and patient issues
Qualifications
Proven track record of providing excellent customer service to all patients and visitors
A minimum of two years of experience managing a fast paced dental office
Knowledge of dental insurance plans
2025-8216
$47k-65k yearly est. Auto-Apply 7d ago
Front Office Manager
PGA National Resort (Salamander Palm Beach 4.2
Office manager job in Palm Beach Gardens, FL
Job Description
Summary: Assist with supervising the front office area while maintaining data on room occupancy, and communication with Sales, Housekeeping and Catering concerning arrivals and departures.
Essential Job Functions: Include the following. Other duties may be assigned.
Supervise all Front Desk Agents, Bell, PBX, Front Office Supervisors, Guest Relations Dept, and Valet Dept.
Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
Respond to guest's special requests, needs, problems, issues and concerns and accommodate groups to ensure optimal levels of guest satisfaction and repeat business.
Create and post all Front Office associate schedules.
Implement company programs and supervise the daily operations of the Front Desk to comply with SOPs, maximize revenues, and motivate associates to ensure an optimal level of quality service and hospitality are provided to the hotel customers.
Prepare reports and assist in overseeing the Front Desk & Guest Services Upsell & Inventive Programs to maximize revenue.
Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for Front Office associates and other employees.
Resolve customer complications and complaints by conducting thorough research of the situation and determining the most effective solutions.
Make decisions and take action based on previous experience and good judgment, sometimes revising approach to accommodate unusual situation.
Authorize revenue allowances to remedy problems only after other alternative solutions have been offered.
Comply with attendance standards and be available to work on a regular basis.
Perform any other job-related duties as assigned by Director of Front Office.
Diplomatically handle guest complaints in the absence of the Director of Front Office, including situations that arise when hotel is oversold, irate guests, etc.
Required Skills and Abilities:
Full-Time Management position that requires a flexible schedule and the ability to work day/night shifts, weekends, and holidays. A varied schedule.
Must have the previous experience in hospitality
Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.
Ability to access and accurately input information using a moderately complex computer system.
Ability to observe and detect signs of emergency situations.
Ability to communicate verbally and in writing and prepare complex reports of room availability and revenues generated.
Education and Experience:
High School Diploma plus some college, previous front desk / guest service experience in a supervisory capacity. Reservation knowledge is helpful.
Language Skills:
Excellent service skills including etiquette and ability to work with the public. Knowledge of communications skills, organization skills, ability to deal with diverse clientele, golf knowledge.
Reasoning Ability:
Ability to solve problems and deal with a variety of variables in situations where only limited standardization exists. Ability to provide and interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Other Skills and Abilities:
Ability to communicate and work well with fellow employees and other departments. Maintain a presentable appearance, behavior and manner at all times. Ability to process administrative work. Ability to manage multiple tasks effectively.
Physical Demands:
While performing the duties of this job, the employee is regularly required to stand, sit, walk, bend and use hands to finger, handle or feel objects, tools or controls. The employee is frequently required to talk or listen. The employee frequently is required to use hands to grab, move, lift, or feel objects, and use telephone, computer, and copier machine.
$45k-58k yearly est. 23d ago
Dental Office Manager
4 KIDS Dental LLC
Office manager job in Hialeah, FL
Job DescriptionBenefits/Perks
Competitive Compensation including performance bonuses
Attractive benefits including retirement planning and bonuses
Career Advancement
4Kids Dental is a burgeoning pediatric dental practice dedicated to providing top-notch oral care to predominantly Hispanic communities. We are seeking an officemanager to lead our administrative team and help us deliver exceptional patient care. The ideal candidate must be highly organized and able to help implement and monitor operating systems and procedures.
Responsibilities
Efficiently manage the daily operations of the dental ofice
Lead and mentor staff to provide excellent patient experiences
Oversee scheduling, billing, insurance processing, and financial management
Handle patient inquiries and concerns
Implement and maintain office polices and procedures alongside Dental Service Organization
Monitor and improve office efficiency and productivity
Collaborate between dental office and Dental Service Organization to achieve practice goals
Negotiate contracts and pricing with vendors and service providers
Accurately maintain general office budget
Qualifications
Previous experience in Dental OfficeManagement or similar position preferred
Leadership skills to inspire and motivate office personnel
Proficiency in dental software and officemanagement tools
Excellent time management, organization skills and ability to prioritize multiple tasks
Strong problem-solving skills and attention to detail
Excellent verbal and written communication and interpersonal skills
College degree preferred
Earning Potential
Salary $40,000 + (and will depend on previous experience)
Bonuses based on performance metrics
$40k yearly 4d ago
Office Manager for Ace Handyman Services of South Palm Beach County
Ace Handyman Services South Palm Beach
Office manager job in Boca Raton, FL
OfficeManager - are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding career? Join our TEAM at Ace Handyman Services! We are a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers. As we continue to grow, we are looking for highly organized and motivated candidates just like you to serve as a Customer Sales and Scheduling Specialist to ensure efficient and smooth daily operations in our Boca Raton office.
In this role you will handle calls from our customers on the types of services & solutions we provide as well as our service model. NO COLD CALLING AND NO CONSTRUCTION EXPERIENCE REQUIRED! MUST HAVE A STRONG PHONE PERSONALITY AND BE COMFORTABLE WITH PHONE SALES. Additionally, you will be a key component to the management of the daily schedule. Listening to customers and helping them solve their problems is the objective. Matching the right craftsmen/handyman with the right customer is key to a successful customer experience.
This is Leadership Role in our company and you will work closely with the owners in the management and supervision of the craftsman. We offer highly-competitive compensation and benefits, and the chance to work with a national organization that still maintains the flexibility and tight-knit feel of a locally owned and independently operated franchise in Boca Raton.
If this sounds like the kind of career move you've been looking to make, and if you meet our qualifications, we want to talk with you. Contact us today!
Here is just some of what we have to offer:
Starting salary from $40,000-$45,000 per year based on experience
Hours are 8:00am - 5pm - Monday through Friday
Aflac Health insurance
Paid Vacation
Paid Holidays
Advancement and growth opportunities
Regular pay reviews
Plus more!
Job ResponsibilitiesAs an OfficeManager, you will be responsible for inbound customer sales while organizing work and project schedules for our craftsmen. This will require that you provide customers with information and expert advice on our services, pricing, and availability.
Your specific duties in this role will include:
Respond incoming job leads in a timely manner
Coordinating the schedule for multiple craftsmen and projects
Utilizing our dispatching & schedule management software
Returning customers calls as needed and following up with past customers
Job RequirementsWe are looking for professionals who are highly organized and detail-oriented, with a strong administrative background and multi-tasking skills. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to interact effectively with both customers and our craftsmen. You will also need a strong solution-focused attitude and be quick on your feet. Specific qualifications for the role include:
Prior experience as an administrative assistant/scheduling experience
Comfortable with sales
Adaptive to technology
Strong customer service skills
Solid typing skills; ten-key skills, a plus
Great multitasking and prioritization skills
Sales and/or Marketing - a basic understanding of sales and marketing and the differences between the two, a plus
QuickBooks Online or other accounting knowledge, a plus
Most Important - a GREAT phone personality and the ability to explain our services to potential customers calling in and booking jobs.
Build a fun and rewarding career with an industry leader! This will be one of the best places you have ever worked!
Apply now!
Compensation: $40,000.00 - $45,000.00 per year
The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry.
Most of the projects completed are for Repeat and Referral Customers-folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting "Show Me All Jobs" above.
Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.
$40k-45k yearly Auto-Apply 60d+ ago
Front Office Manager
Sitio de Experiencia de Candidatos
Office manager job in West Palm Beach, FL
Additional Information: This hotel is owned and operated by an independent franchisee, Concord Hospitality Enterprises Company. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
About The Ben West Palm
At The Ben, West Palm Beach, every corner tells a story. Part of Marriott's Autograph Collection, our hotel is inspired by the legendary Byrd “Birdie” Dewey and her famed Ben Trovato Estate-a place where creativity, sophistication, and individuality converged. Today, The Ben carries that spirit forward, blending modern luxury with a warm, story-rich atmosphere that feels “Exactly Like Nothing Else.”
Perched along the waterfront, The Ben overlooks the shimmering marina and the Intracoastal Waterway, where city energy meets coastal elegance. Guests are invited to savor bold flavors at Proper Grit, our signature whisky and supper club-inspired restaurant, or enjoy rooftop Mediterranean tapas and handcrafted cocktails at Spruzzo, downtown's only water-facing rooftop lounge. With a rooftop heated saltwater pool, versatile event spaces, and a team devoted to authentic hospitality, The Ben is a destination where every moment becomes a lasting memory.
Position Overview
At The Ben, the front desk is more than a check-in point-it is the heart of our guest experience, where first impressions are made and lasting memories begin. As Front OfficeManager, you are the architect of this experience, orchestrating every detail with elegance, precision, and care. You lead a team of ambassadors who embody warmth, sophistication, and attentiveness, ensuring that each guest encounter feels personal and effortless. From anticipating needs before they arise to resolving challenges with poise, your role shapes the narrative of every stay. This is a position for a proactive, inspirational leader who thrives on creating seamless, story-worthy experiences in a dynamic, luxury environment.
Key Responsibilities
Guest Relations
Oversee all front office operations to ensure exceptional guest satisfaction.
Address guest complaints, requests, and inquiries promptly, professionally, and with warmth.
Ensure VIPs and returning guests receive tailored, personalized service.
Maintain the highest standards of guest service and hospitality across the team.
Team Management
Recruit, train, and mentor front office staff to uphold The Ben's luxury service standards.
Conduct regular performance evaluations, providing constructive feedback and coaching.
Foster a collaborative, motivated, and positive work environment.
Schedule staff to ensure appropriate coverage and operational efficiency.
Operations Management
Monitor daily front desk activities, ensuring smooth and organized operations.
Maintain a polished, welcoming, and impeccably organized front office environment.
Implement and enforce standard operating procedures for consistency and excellence.
Coordinate with other hotel departments to ensure seamless guest experiences.
Financial Management
Oversee front office budget and manage expenses responsibly.
Ensure accurate billing, cash handling, and credit card transactions.
Prepare and analyze financial reports related to front office operations.
Technology & Systems
Ensure efficient use of hotel management software and systems.
Train staff on new systems, updates, and technology.
Troubleshoot and resolve front office technology issues promptly.
Compliance & Safety
Ensure adherence to all hotel policies, procedures, and brand standards.
Maintain knowledge of local health, safety, and regulatory requirements.
Implement and monitor safety protocols to protect guests and staff.
3+ years of experience in a supervisory or management role in a front office or hospitality environment.
Proven ability to lead, coach, and motivate a high-performing team.
Exceptional communication, interpersonal, and problem-solving skills.
Experience with GXP, Lightspeed, or similar property management systems is a plus.
Strong organizational skills with attention to detail and operational excellence.
Ability to remain calm, professional, and proactive in a fast-paced luxury environment.
Flexible schedule including evenings, weekends, and holidays as required.
$62,000 - $66,000
This company is an equal opportunity employer.
frnch1
$62k-66k yearly Auto-Apply 35d ago
Front Office Manager / Patient Treatment Coordinator
Relax and Smile Dental Care
Office manager job in Miami, FL
Job Description
Front OfficeManager / Treatment Coordinator
We are seeking a confident, patient-focused Front OfficeManager & Treatment Coordinator with proven sales experience in a dental clinic to join our growing practice. Experience in a med spa environment is a strong plus. This role is ideal for someone who excels at building trust, presenting treatment plans, and driving case acceptance while supporting a high-performing clinical team.
What You'll Do
Present treatment plans with clarity and confidence, building trust and demonstrating value to patients
Guide patients through complex treatment options, answer questions, and create affordable financial arrangements
Actively drive treatment acceptance using consultative sales skills
Participate in daily morning huddles, sharing key patient insights and same-day treatment opportunities
Maintain accurate and detailed patient records, ensuring all signed treatment plans are properly scanned and documented
Schedule appointments strategically to maximize provider time and office productivity
Conduct follow-ups for unscheduled treatment plans and deliver monthly progress and production reports
Foster teamwork, communication, and operational excellence across the practice
What We're Looking For
Required: Sales experience in a dental clinic with a strong track record of treatment acceptance
Plus: Experience in a med spa or aesthetic practice
Strong knowledge of dental procedures and terminology
Exceptional communication, presentation, and relationship-building skills
Professionalism, integrity, reliability, and attention to detail
Leadership mindset with the ability to motivate patients and team members
Why Join Us
Competitive hourly pay: $22.00 - $28.00 per hour, based on experience
Supportive, patient-centered, and collaborative work environment
Opportunities for career growth and professional development
No weekends - enjoy a healthy work-life balance
Job Details
Job Type: Full-time
Schedule:
8-hour shifts
Monday to Friday
No weekends
Benefits
Dental insurance
Employee discounts
Paid time off & paid sick time
Flexible schedule
Free parking
Paid training & on-the-job training
Professional development assistance
Opportunities for advancement
Experience Requirements
Dental treatment planning: 2+ years (Required)
Dental terminology: 3+ years (Required)
Open Dental software: 1+ year (Preferred)
Dental sales experience: Required (2 years)
Language
English (Required)
Spanish (Preferred)
Location
Miami, FL 33132
Ability to commute: Required
Work location: In person
$22-28 hourly 8d ago
Front Office Manager - Croydon Hotel
South Beach Group Hotels
Office manager job in Miami Beach, FL
Summary/Objective
The Front OfficeManager is responsible for managing and coordinating the activities of employee in guest registration, bell services, concierge services, telephone services and night audit to ensure guest satisfaction and maximizing hotel profitability.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Communicates effectively and genuinely with guests, employees and other departments.
• Maintains a professional image at all times that falls within the hotel and company guidelines for appearance and dress code.
• Demonstrate teamwork by co-operating and assisting employees as needed.
• Manages and oversees their reviews, training, and development of staff to achieve quality service standards.
• Oversees packaging procedures, from receiving to delivering to the guests.
• Oversees and participates in guest registration.
• Motivates staff and establishes a productive environment
• Is knowledgeable of hotel property, amenities, area attractions, and transportation;
• Oversees Night Audit procedures
• Maintains procedures for security of monies, guest security, and emergency procedures;
• Strives to increase the level of guest satisfaction by delivery of an improved product through employee development and quality image.
• Responds quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follows up to ensure guest satisfaction.
• Fulfills Manager on Duty Shifts.
• Perform any other duties assign by his/her manager.
Competencies
• Communication Proficiency.
• Problem Solving/Analysis.
• Project Management.
• Strategic Thinking
Supervisory Responsibility
This role manages and directs staff management in engineering, quality, front office, etc. This role is responsible for the overall direction, coordination, and evaluation of direct reports and for carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws.
2 CC: File
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
This job requires the employee to lift at least 25 pounds infrequently.
Position Type/Expected Hours of Work
This is a full-time position, and hours of work and days vary based on business needs. This includes weekends, holidays, evenings and/or overnight shifts.
Required Education and Experience
• A minimum of (3) years of management experience in a Front Office Environment.
• A minimum of (2) year of hotel experience in a supervisory level.
• Bachelor degree in hospitality management preferred or equivalent relevant management experience.
• Must be able to work independently and exercise good judgment to resolve issues.
• Flexible schedule. Able to work weekends and holidays.
• Excellent communication skills, both written and oral.
AAP/EEO Statement
The hotel is an equal opportunity employer and does not discriminate on the basis of race, color, age, sex, national origin, religion, physical or mental disability, veteran status, or any other basis protected by federal, state, or local law. Employment decisions are based on the principles of equal opportunity and affirmative action; and policies in the employee handbook.
Other Duties
Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice.
No job description for any position can possibly include all duties which may be requested by guests or required by the needs of the hotel. Listed above is a summary of the major responsibilities for this position.
How much does an office manager earn in Margate, FL?
The average office manager in Margate, FL earns between $28,000 and $64,000 annually. This compares to the national average office manager range of $30,000 to $62,000.
Average office manager salary in Margate, FL
$42,000
What are the biggest employers of Office Managers in Margate, FL?
The biggest employers of Office Managers in Margate, FL are: