At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Dental OfficeManager which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients' lives.
Job Type: Full-Time
Salary: $55,000 - 60,000/ year Base Plus Incentives!
***Paid like the owner based on profit
3 Different Incentive Opportunities
-Report Card Bonus - Up to $300/ month
-Unlimited Earning potential through our monthly profit-sharing program
-Unlimited Earning potential through our quarterly profit-sharing program
At Aspen Dental, we put You First. We offer:
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
Career development and growth opportunities to support you at every stage of your career
A fun and supportive culture that encourages collaboration and innovation
Free Continuing Education (CE) through TAG U
How You'll Make a Difference:
As a Dental OfficeManager, you will lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an extensive, ten-week training program to gain business and leadership knowledge designed to help you succeed and grow within our organization.
Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
Consult with patients on treatment options provided by the clinical team, verify insurance payment and collection ensure high-quality of care
Hire, develop, manage, and retain the office staff
Review monthly business results, manage profit and loss, align sales plan to support business goals, and create strategies to increase profitability
Prepare and lead daily huddles with the team to level set expectations to optimize patient experience and business performance
Additional tasks as required
Preferred Qualifications
Minimum of one year of managing a team of direct reports
Experience in sales or sales management
High school diploma or equivalent; college degree is preferred
A people-centric leader who motivates and inspires others
Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
Demonstrate analytical thinking; place a premium on leveraging data
Additional Job Description
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
*May vary by independently owned and operated Aspen Dental locations.
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
$55k-60k yearly 4d ago
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Office Manager
Marine Technical Services
Office manager job in Edgewater, MD
PRINCIPALS ONLY - NO RECRUITERS, PLEASE
PLEASE READ THE FULL POSTING. ONLY QUALIFIED APPLICANTS WILL BE CONSIDERED.
Marine Technical Services is a regional leader in our specialty marine trade, known for precision workmanship, responsive service, and a high-energy, positive work culture. We're hiring an OfficeManager/Operations Manager who will be the operational backbone of our 12-person and growing team-owning day-to-day officemanagement while progressively expanding into business operations. This role reports directly to the General Manager and is critical to keeping our “tight ship” running smoothly.
The ideal candidate:
Excels at accurate, end-to-end office administration and bookkeeping.
Brings a naturally friendly, professional, and proactive presence to every interaction.
Has the initiative to improve processes, support projects, and take on broader operations responsibilities over time.
An interest in boating and the marine community is a plus; curiosity and willingness to learn are welcome.
Key ResponsibilitiesCore OfficeManagement & Administration
Maintain accurate bookkeeping in QuickBooks, including reconciliations to the penny.
Manage reception (phone and walk-in), delivering a consistently excellent first impression.
Execute billing and collections: client invoicing, AR follow-up, and payment processing.
Oversee AP and vendor management: enter bills, reconcile statements, and maintain relationships.
Process payroll via online service; track daily time entry for technicians in QuickBooks.
Handle HR administration: maintain personnel files, process HR requests, track PTO.
File monthly sales tax; manage banking (deposits, reconciliations).
Manage shipping/receiving and small parts inventory (reorder, stocking); pack delicate, high-value items carefully.
Maintain office systems: supplies, equipment, filing, and general office upkeep (cleaning, tidiness, plants, etc.).
Support compliance and operations: track insurance policies, vehicle fleet maintenance, registrations.
Provide administrative support to sales and project management teams.
Run local errands (PO Box, bank, on-site mailbox) with mileage reimbursement.
Operate proficiently in Microsoft Office, email, and web tools.
Operations Expansion (as skills grow)
Help schedule work and coordinate calendars with project teams.
Support project management: update customers on status, surface risks/issues, and coordinate dependencies.
Order parts and materials; draft estimates and simple proposals.
Prepare and submit warranty/rebate paperwork; proactively capture vendor incentives and promotions.
Independently handle phone/web orders and assist with basic marketing and recruiting tasks.
Recommend and refine business processes for efficiency and quality.
Learn light showroom support, including basic product demonstrations and upkeep.
Optional Value-Add Skills (not required)
Website updates, graphic design, or copywriting (brochures, promos).
CAD drawing; project documentation/photography for portfolios.
Apparel sourcing; competitor research.
Required Qualifications
3+ years in officemanagement, administrative operations, or related small-business roles.
Proven QuickBooks proficiency with rigorous accuracy and timely reconciliations.
Experience with invoicing, AR/AP, payroll processing, and sales tax filings.
High-volume phone and front-desk professionalism; excellent written and verbal communication.
Strong data entry speed/accuracy; daily time entry discipline.
Working knowledge of HR admin practices (files, PTO, basic compliance).
Proficiency with Microsoft Office (Excel, Word, Outlook) and general web tools.
Ability to lift/move boxes up to 30 pounds and pack delicate shipments safely.
Valid driver's license and reliable transportation for local errands.
Preferred Skills
Experience in a trades, marine, or service/project-based environment.
Customer service mindset with a calm, friendly, and solutions-oriented approach.
Process improvement instincts; comfort building simple checklists and SOPs.
Comfort working in a small, collaborative, fast-moving team.
Interest in boating and the marine community.
Who You Are
Detail-obsessed and organized; you keep books and records “to the penny.”
Proactive and resourceful; you don't wait- you anticipate needs and act.
Warm and professional; you elevate customer, vendor, and team experiences.
Ownership-driven; you treat the business like it's yours and look for ways to make it better every day.
Marine Technical Services Culture & Benefits
We're a tight-knit crew that values craftsmanship, safety, and service. We operate with pride and no drama-just teamwork, accountability, and a shared love for doing things the right way. You'll find leaders who listen, teammates who help, and a workplace that balances focus with good humor.
Competitive pay; full-time, in-office role
Medical allowance, 401(k), paid holidays and vacation.
Year-round employment with growth opportunities as our business continues to grow.
Hands-on exposure to innovative marine technologies and projects.
Schedule & Location
On-site in Southern Anne Arundel County at Herrington Harbour North, the Mid-Atlantic's only premium full-service resort marina
Full-time, year-round; Monday to Friday 7:30 - 4:00 - slightly flexible based on mutual agreement; occasional overtime possible.
How to Apply
Please email your resume or work history and a good phone number. In your message, briefly share how your experience aligns with the responsibilities above and highlight your QuickBooks proficiency.
References are not required initially and will be requested later.
We review complete, thoughtful applications. If the posting is active, the role remains open.
$39k-62k yearly est. 4d ago
Oracle ERP Applications Support Manager
Office of The Chief Financial Officer
Office manager job in Maryland City, MD
Government of the District of Columbia Office of the Chief Financial Officer (OCFO) ERP Applications Support Manager $122,503.00 - $157,830.00 This position is located in the Office of the Chief Financial Officer (OCFO), Office of Financial Operations and Systems (OFOS), District Integrated Financial System (DIFS) Support Center. The incumbent is responsible for leading and managing Oracle Financial and Oracle EPM functional analysis and providing solutions to resolve issues impacting business operations. The incumbent also assists with ensuring timely upgrades, patching, testing and implementation of DIFS modifications and enhancements.
Duties include, but are not limited to:
Managing functional analysts; overseeing the implementation of enhancements, modifications, upgrades, and patches; monitoring project team progression
Coordinating and collaborating with the OCIO Support Center technical team to implement approved changes/updates into production
Managing and resolving ERP and EPM Level 1 and 2 non-technical support issues for business owners, system users, and other stakeholders
Performs other related duties as assigned
Minimum Qualifications
Six (6) years of progressive experience performing the related duties and responsibilities such as overseeing financial systems and processes; managing functional analysts to ensure resolution of system issues; leading business teams to implement system enhancements; providing project management oversight; and experience supporting Oracle-based solutions with a comprehensive understanding of the functionality of Oracle Cloud ERP and EPM. Must have knowledge of public sector accounting and municipal financial operations.
For initial review, please select the apply button or send your resume to the Office of the Chief Financial Officer, Human Resources Division, located at 1101 4th Street, SW, Suite W220, Washington, DC 20024 or to
The OCFO offers a competitive salary and benefits package including medical, dental, retirement, and educational assistance.
The Office of the Chief Financial Officer is an EQUAL OPPORTUNITY EMPLOYER
$122.5k-157.8k yearly 5d ago
Office Administrator
Elite Personnel 3.8
Office manager job in Bethesda, MD
Office Coordinator
.
Our client, a well-respected builder, is seeking a part time (32 hours a week) Office Coordinator to support our corporate office in downtown Bethesda. This role is ideal for someone who values consistency, organization and taking pride in being the person who keeps everything neat and running smoothly.
You will be the first point of contact for visitors. Behind the scenes, ensuring our office feels organized, tidy, stocked, professional, and ready every day. If you love helping people, notice the little things, and enjoy being the go-to person others rely on, you'll thrive here.
Office & Workplace
• Manage the front desk and serve as the first point of contact for employees, visitors, and vendors
• Keep shared spaces tidy, refreshed, and presentable-conference rooms, kitchen, supply areas, and reception
• Manage weekly orders of office supplies, kitchen supplies, beverages, snacks, and other essentials
• Restock and organize the vending machine and ensure everyday office items are
available and easy to find
• Maintain a clean and tidy office by regularly resetting kitchens, conference rooms, and shared spaces throughout the day
• Coordinate breakfast/lunch orders or meeting catering as needed
• Handle mail, deliveries, and shipping coordination; assist with basic invoice processing and supply tracking
• Ensure printers/copiers are stocked (paper, toner coordination) and keep printing stations ready for daily use
• Act as the go-to person for office-related questions, vendor coordination, and facility needs
Interviews & Candidate Experience
• Welcome interview candidates upon arrival and ensure they feel comfortable and supported
• Coordinate interview day readiness: meeting rooms prepared, water/coffee available, spaces reset
• Print and organize interview folders/packets including resumes, schedules, and interview materials
• Support an interview experience that feels polished, professional, and well-run Events & Team Support
• Support office and team events by assisting with planning, ordering food/supplies, and day-of setup/cleanup
• Help create a positive culture in the office through thoughtful details, organization, and hospitality
• Assist with celebrations and team moments (birthdays, milestones, internal gatherings)
Who You'll Work With
You'll collaborate closely with employees across the office and coordinate with external partners such as building management, vendors, delivery teams, maintenance partners, and other service providers. This role offers lots of in-person interaction while also giving you the independence to manage your day and take ownership of the office environment.
You bring:
• Strong organizational skills and a high level of initiative-taking
• A service-minded, solution-oriented approach
• Ability to create structure and consistency in a busy environment
• Confidence in a front-facing role with professional and friendly communication
• Strong follow-through-you don't just start tasks, you finish them
• Experience supporting office events and day-to-day office operations
• Comfort coordinating vendors and working with building management
• Experience supporting interviews, candidate experience, or team scheduling materials
Your Track Record
• You bring positive energy and help others feel comfortable the moment they walk in
• You're reliable, consistent, and proud of creating a workspace that feels welcoming and polished
• You take initiative and naturally notice what needs to be refilled, organized, cleaned, or improved
Schedule
This is a part-time (32 hours/week) role, working Monday - Thursday from 8:30 - 5:00 pm at our corporate office in Bethesda, Maryland. This role does not offer remote work opportunities.
The anticipated annual salary for this position is approx. $55,000+ plus bonuses.
Our client offers a comprehensive benefits package that includes health insurance, retirement savings plans, paid time off, and other employee programs.
Interested? Apply today!
$33k-38k yearly est. 2d ago
Office Coordinator
ROCS Grad Staffing
Office manager job in Rockville, MD
Why You Want To Work Here:
We are seeking a highly organized and detail-oriented Office and Seminar Coordinator to join our team. This entry-level position is perfect for recent graduates looking to start their career in a dynamic and supportive environment.
Responsibilities of the Office and Seminar Coordinator:
Coordinate and schedule seminars, meetings, and other office events.
Manageoffice supplies, equipment, and overall office maintenance.
Assist with administrative tasks such as answering phones, responding to emails, and managing calendars.
Support the preparation and distribution of seminar materials, including presentations, handouts, and digital content.
Greet and assist visitors, ensuring a professional and welcoming environment.
Collaborate with team members to ensure the smooth operation of office functions.
Maintain accurate records of seminar attendance, feedback, and other related data.
Qualifications of the Office and Seminar Coordinator:
Bachelor's degree in a related field preferred.
2-3 years of experience in an administrative or coordination role, association or nonprofit experience a plus
Strong organizational and multitasking skills.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Ability to work independently and as part of a team.
Attention to detail and a proactive approach to problem-solving.
$33k-45k yearly est. 3d ago
Office Administrator
Mission Staffing
Office manager job in Deale, MD
The Office Administrator is responsible for providing daily administrative and operational support to ensure smooth office functioning. This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities
Provide general administrative support including filing, data entry, and document management
Answer and direct phone calls, emails, and visitors in a professional manner
Schedule appointments, meetings, and maintain calendars
Prepare, format, and distribute correspondence, reports, and presentations
Maintain office supplies inventory and coordinate with vendors
Maintain accurate records and confidential files
Assist with onboarding, timekeeping, and basic HR administration
Ensure compliance with company policies and office procedures
Qualifications
High school diploma or equivalent required; additional education a plus
2+ years of office or administrative experience preferred
Strong written and verbal communication skills
Proficiency in Microsoft Office (Word, Excel, Outlook)
Ability to multitask, prioritize, and meet deadlines
High level of discretion and confidentiality
Strong organizational and attention-to-detail skills
$33k-45k yearly est. 1d ago
Office Manager
Howard Community College 4.1
Office manager job in Columbia, MD
Bookmark this Posting Print Preview | Apply for this Job Details Information About Us Howard Community College (HCC) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020.
Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!
Position Title OfficeManager FLSA Exempt FT/PT Full Time Hours Per Week 37.5 Work Schedule Monday-Friday Grade 12 Compensation Range $54,531-71,640 Summary
Responsible for supervising full-time and part-time divisional support specialists and providing administrative support to all full-time and part-time faculty and divisional leadership. Serves as the executive administrative assistant to the Dean, providing calendar management, budget management, and event and project management support. Also, serves as a liaison between the divisions, Teaching and Learning Services, and the campus community, including employees and students, to support divisional workflow and information tracking management. Manages and implements current processes while evaluating and collaborating with divisional leads on new procedures and objectives.
Essential Role Responsibilities
Workflow and Information Tracking Management
* Initiates Team Dynamix processes for Division.
* Collaborates with the Teaching and Learning Services areas, Teaching and Learning Operations (TLO), AVPTL Program Manager, and AVPTL Executive Assistant, facilitating communication regarding updates to/changes surrounding scheduling, ad astra, and faculty staffing/additional assignment/contract processes.
* Collaborates with the Academic Programs Support Manager to facilitate communication for divisional events regarding request for participation of the office of the AVPTL, PEVP and OFTP.
* In collaboration with division leadership, develops, maintains/updates, and communicates divisional standard organizational processes.
* In collaboration with Dean and TLO, send out needed office communication to the division faculty at key points in semester.
* Facilitates T&L office move processes with AVPTL Program Manager and other stakeholders.
* Generate reports for department heads/deans from Colleague (ex: faculty workload, schedule, placements) or other.
* Oversee and maintain division specific spaces and/or classrooms/labs utilized by faculty and staff.
* Works with facilities/IT on needed building related issues
* In collaboration with Division Leadership, coordinate division-specific in-person and virtual event planning.
* Oversees the workflow and processing of interdepartmental college forms, requests, and inquiries.
* Oversees the processing of course/section petitions and waivers in Colleague.
* Cross trains and performs tasks, as needed.
Dean Support
* Coordinates logistics for internal and external meetings including sending calendar invitations and scheduling rooms/locations.
* Prepares meeting materials such as agendas, organizes and distributes agendas, takes/edits notes/minutes, and briefings; supports scheduling for the Deans' meetings, and divisional events and trips.
* Manages, collects, and organizes documents requiring Dean's approval (e.g., Promotion, Sabbaticals, MAPs), including managing the dean's electronic signature as needed. Follows up on deadlines and needed approvals.
* Support the monthly creation and distribution of division newsletter by collecting information, sending out notices, etc.
Budget Management
* Support budget development cycle.
* Monitoring and tracking budgets.
* Support grant management as needed.
* Managing approvals, reimbursements, POs, etc. within division and supporting departments.
* Managing closeout processes.
* Communicating about budget processes and issues.
* Oversee and approve division purchasing in collaboration with division leadership, and as needed, departmental purchasing.
* Submits/facilitates reimbursements for Dean
MISCELLANEOUS
* Ability to maintain strict confidentiality and handle sensitive information with discretion.
* Excellent writing skills: the ability to draft and edit high-quality written materials and correspondence.
* Exceptional verbal communication skills: the ability to exercise high diplomacy, collaboration, and problem solving.
* Outstanding interpersonal skills: the ability to interact with diverse internal and external constituents diplomatically; ability to collaborate effectively
* Perform other duties as assigned.
SUPERVISION
* Support Specialists: Full-time and Part-time
Minimum Education Required Associate's degree Experience Required 1 Preferred Experience
Bachelor's Degree preferred, Associate's degree required.
Physical Demand Summary
Busy office environment. Ability to meet constant deadlines and to use analytical and problem-solving skills in a diplomatic and professional manner. Must be willing to work additional hours, especially in times of peak activity.
Supervisory Position? Yes Division Teaching & Learning Services Department Teaching & Learning Services
Posting Detail Information
Posting Number B561P Number of Vacancies 1 Best Consideration Date 11/21/2025 Job Open Date 11/07/2025 Job Close Date Continuous Recruitment? No Job Category Staff Benefits Summary
Howard Community College offers competitive salaries, excellent medical and dental selections, tuition reimbursement and paid leave programs. As a participating member of the Maryland Retirement and Pension System, HCC offers two retirement options: The Pension, which requires a 7% employee contribution and The ORP, a 403(b) with a 7.25% employer contribution only. Employees in positions that do not require a bachelor's degree must participate in The Pension. Employees that possess a bachelor's degree and hold professional positions that require a bachelor's degree may choose to participate in either The Pension or The ORP.
Applicant Instructions
* Pre-employment criminal background investigation is a condition of employment.
HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to HCC policy, only employees living in states contiguous to Maryland are eligible for work at HCC and include Virginia, West Virginia, Washington DC, Pennsylvania. Candidates must live in the commutable area or willing to relocate at their own expense if offered the position because HCC does not offer relocation benefits.
Please complete the entire HCC Employment Application (Candidates will be evaluated on completing the college's application in full).
Quick Link for Internal Postings ********************************************** EEO Statement
Howard Community College (HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status.
HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at ************.
Reference Collection
References
Minimum Requests 3 Maximum Requests 3 Cut-off Date Special Instructions to Reference Provider
Supplemental Questions
Required fields are indicated with an asterisk (*).
* * Do you have an Associate's degree or higher?
* Yes
* No
Documents Needed to Apply
Required Documents
* Resume
* Cover Letter
Optional Documents
$54.5k-71.6k yearly 46d ago
Dental Office Manager
Select Dental Management 3.6
Office manager job in Bethesda, MD
Bethesda Dental Specialists is seeking an exceptional Practice Leader/Dental OfficeManager to join our team and lead the non-clinical operations of our dental practice.
The Practice Leader (PL)/OfficeManager will provide leadership and support growth initiatives to the Select Dental Management supported dental practices. They will bring non-clinical operational, managerial, and administrative procedures, reporting structures and operation controls to their assigned practice. The PL will effectively communicate and foster growth among their team. This is a vital practice leadership role that will focus on positive patient experience, employee and dentist satisfaction, as well as support growth in their practice.
This role is not intended to impact the independent clinical judgment and decision making of the licensed providers rendering services at each practice.
Skills and Qualifications
Bachelor's degree in business administration, or related field experience.
Dental management experience, supervising teams.
A solid grasp of data analysis and performance metrics.
Be able to diagnose problems quickly and have foresight into potential issues.
Superior communication skills with the ability to quickly establish rapport and work closely with team members and peers.
Experience in leadership positions, managing and training new and existing employees with steadfast resolve and personal integrity.
Proven track record managing profitable, successful teams, and driving revenue growth.
Knowledge of dental practice management systems.
Benefits for Full-Time Employees*
PTO, paid holidays, office closure days
Medical
Vision
Dental allowance
Uniform allowance, as needed
401(k) Eligibility
And many more!
*Benefits are subject to change and eligibility.
The pay range for this role varies based on experience, credentials, and availability. In addition to competitive compensation, our team members enjoy continuing education opportunities, production-based incentives (when applicable), and clear pathways for growth within the practice.
About the Role:
Practice Growth: Practice Leaders support the processes of each practice for the growth of active patients, production, and collections in the assigned practices they support.
Foster a growth-oriented, positive, and encouraging environment.
Implement action plans that grow active patient-base, production, and collections of assigned practices.
Practice Efficiency: Practice Leaders are accountable for the management of non-clinical Controllable Expenses and meeting or exceeding Budgets in the assigned practices they support.
Understand opportunities on financial scorecard of Practice; execute on identified areas of weakness and growth opportunities.
Manage P&L to ensure the assigned practices achieve targets relative to growth and controllable expense management.
Employee Engagement: Practice Leaders are accountable for building strong, passionate teams, who are aligned with the Mission Vision and Values of Select Dental Management in the assigned practices they support.
Support effective recruiting practices of potential candidates. Drive an exceptional onboarding experience for new team members. Create professional development and performance management plans. Meet or Exceed retention goal in assigned practice.
Coach and mentor team members to independently perform assigned tasks.
Deliver effective feedback and corrective action to Direct Reports in accordance with company-defined processes, as needed.
Monitor the values, culture, and satisfaction of both team and patients at all supported practices. Identify any deficiencies and provide support and guidance to rectify. Ensure team members thrive and organizational outcomes are met.
Build and maintain strong relationships with doctors.
Patient Satisfaction: Practice Leaders are accountable for delivering a WOW Patient Experience in the assigned practices they support.
Build passionate teams who are motivated to deliver a World Class Patient Experience.
Implement strategies that drive and support patient experience improvement initiatives for assigned practices.
Partner with Clinical Support functions to ensure teams and patients achieve Oral Systemic Health.
Systems & Accountability: Practice Leaders are accountable for ensuring processes are implemented effectively and consistently in their practice.
Support teams in all areas of operations to ensure systems and processes are successful.
Partner with the support functions, regional leadership, and practice team to achieve favorable results with respect to exceptional team experience, quality patient care, patient satisfaction/loyalty, revenue, collections, and expense management.
Help to communicate and implement key processes or updates to direct reports.
Ensure all RCM, Finance & Accounting Processes are functioning properly.
Our Mission & Values: To make the teams, patients, and practices we support healthier and happier.
$43k-58k yearly est. Auto-Apply 6d ago
Office Manager DDA Services
Assurance Care & Support Services Inc.
Office manager job in Frederick, MD
The OfficeManager will be responsible for overseeing daily administrative operations of the agency, ensuring efficient officemanagement, and supporting staff, caregivers, and clients. This individual will play a key role in maintaining compliance with state regulations, managing client and employee files, and fostering a supportive and organized workplace.
Key Responsibilities:
Manage day-to-day administrative tasks including answering phones, scheduling, and responding to emails.
Oversee client intake process, including collecting required documentation and maintaining accurate records.
Supervise office staff, providing guidance, training, and support as needed.
Ensure compliance with state and agency policies (including DDA regulations).
Maintain employee files, background checks, training documentation, and certifications.
Coordinate caregiver/client scheduling and match appropriate staff to clients based on needs and availability.
Manage timesheets, attendance, and assist with payroll processing.
Order and manageoffice supplies and medical equipment inventory.
Serve as liaison between clients, families, staff, and healthcare professionals.
Prepare reports, maintain filing systems, and support audits and inspections.
Support hiring, onboarding, and training processes for new employees.
Qualifications:
High school diploma or equivalent required; Associates or Bachelor's degree preferred.
Minimum of 2 years of administrative or officemanagement experience, preferably in a healthcare or home care setting.
Knowledge of DDA, Medicaid, or healthcare regulations is highly desirable.
Strong organizational and multitasking skills.
Excellent communication and interpersonal skills.
Proficient in Microsoft Office Suite and scheduling software.
Ability to maintain confidentiality and manage sensitive information professionally.
Detail-oriented with strong problem-solving abilities.
Schedule:
Monday to Friday (Full-Time) / Part-Time
Occasional weekends or after-hours support as needed
Compensation:
Competitive salary based on experience
401k
We look forward to welcoming a dedicated and organized professional to our growing team!
$72k-121k yearly est. 4d ago
Licensed Insurance Office Manager - State Farm Exp
Mary Crow-State Farm Insurance
Office manager job in Elkridge, MD
Job DescriptionSeeking a Licensed Insurance OfficeManager with organization skills that is a highly motivated , energetic individual, okay with working solo and/or with limited team members. Manages day to day operation and limited staff as well as produces sales. Property and Casualty experience and license a must.
Compensation & Benefits:-Total Compensation $50,000 to $90,000 based on prior experience and achievements (includes base pay and commissions)-Unlimited commission structure-Bonuses-PTOProfessional Responsibilities:
Contact prospects and current clients to generate interest
Create and facilitate sales presentations to potential and existing clients
Conduct needs based marketing interviews
Establish contacts with external businesses to create professional referral relationships
Accurately prepare forms and applications when required
Maintain timely, consistent follow-up with customers and potential clients
Answer phones and greet clients/walk ins
Complete daily deposits
Manage in office and remote team members
Required Skills:
Excellent people skills
Capable of handling stress
Multitask
Quick learner
Attention to detail
Organized
Capable of working alone or with a small team
This Job Is Ideal for Someone Who Is:
People-oriented -- enjoys interacting with people
Achievement-oriented -- enjoys taking on challenges, even if they might fail
Innovative -- prefers working in unconventional ways or on tasks that require creativity
Job Type: PermanentPay: $50,000.00 - $90,000.00 per year
$50k-90k yearly 12d ago
Dental Office Manager (Reisterstown)
Dental Dreams 3.8
Office manager job in Baltimore, MD
Job Description
The Role: Dental Dreams in Reisterstown, MD seeks a motivated OfficeManager professional with managerial dental practice experience. This position will focus on achieving operational goals, managing employee relations, and patient relations. The scope of the role is to assist and cover the front desk staff, fulfill the scheduling requirements and provide the necessary support to the Dental Assistants and Dentists.
Who Are We: Dental Dreams is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. More than 94% of Dental Dreams' patients say they recommend us to family and friends.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
We pride ourselves on observing all CDC and industry guidelines. We have also secured the recommended PPE and have protocols to safeguard our patients and staff.
Responsibilities:
Supervise all front and back-office staff; and cover those roles if necessary.
Have a patient-centric disposition and foster a culture of service
Hiring & training of support staff, performance management & annual reviews
Accurately verify dental benefits and check-in/out processes
Assist with presenting and/or explaining treatment plans
Collect payments, co-payments, and deductibles
Overseeing patient scheduling per goals
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Other duties as assigned
Qualifications:
Required:
Managerial and Dental Assistant experience
Possesses a track record for providing outstanding customer service
Must be able to work in a fast-paced, hands-on environment
Preferred:
Dental practice management experience
Bilingual
Knowledge in ADP Workforce, Dentrix, and/or Eaglesoft
KOS Services LLC / Dental Dreams is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
$45k-62k yearly est. 18d ago
Dental Office Manager - Frederick
Smile Brands 4.6
Office manager job in Frederick, MD
In this role, you'll support our mission of Smiles For Everyone by overseeing daily operations, fostering a positive patient experience, and supporting the success of the team. Schedule (days/hours) Mon-Fri / 40 hours Responsibilities * Overseeing patient scheduling, managing collections and receivables, getting supplies and navigating other operational expenses
* Keeping an eye on staff productivity and supporting the team where necessary
* Managing staff trainings on patient care, equipment monitoring, maintenance duties and compliance
Qualifications
* At least one year of experience as an officemanager in a Dental office
* Experience leading a team
* Knowledge of dental terminology
Compensation
$55,000 - $60,000 per year
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
$55k-60k yearly Auto-Apply 35d ago
Dental Office Manager
Clinton Dental Group
Office manager job in Clinton, MD
Full-time Description
Now Hiring: Dental OfficeManager - Clinton Dental Group
Are you an experienced dental leader ready to take charge of a fast-paced, patient-focused dental office? Underbite Dental Management is seeking a highly motivated Dental OfficeManager to oversee day-to-day operations at one of our top-performing Maryland locations.
This is your opportunity to make an impact by leading a dedicated clinical and administrative team, driving operational excellence, and delivering an outstanding patient experience all within a modern, technology-forward dental practice.
Position Overview:
Schedule: Full-time, Monday-Friday (on-site; occasional flexibility for staffing/meetings)
Location: In-person at Clinton Dental Group, MD
Compensation: Competitive salary based on experience + performance-based bonus
What We Offer:
Competitive salary based on experience
Monthly performance bonus based on office KPIs
Health, dental, and vision insurance
Company-paid life insurance
Paid certifications (e.g., CPR, OSHA) and professional development
Paid time off, sick days, and 10 paid holidays after 90 days
401(k) with company match
A collaborative, people-first culture with room to grow
Requirements What You'll Do:
Manage day-to-day operations, ensuring high performance in patient care, scheduling, collections, and staff coordination
Drive results across key metrics: treatment acceptance, schedule utilization, collections, AR, and re-care
Oversee staffing: recruiting, onboarding, scheduling, performance reviews, and staff development
Ensure compliance with OSHA, HIPAA, and company protocols
Partner with billing and clinical teams to maintain efficient revenue cycle and high-quality care
Serve as the communication hub between staff, doctors, and Underbite leadership
Monitor supply inventory and ensure cost controls are in place
Create and review weekly KPIs and action plans to drive continuous improvement
Ideal Candidate:
3+ years of dental or healthcare officemanagement experience (DSO or multi-provider office preferred)
Strong leadership and communication skills
Proficient in managing KPIs, payroll, insurance, and scheduling
Tech-savvy: experience with Open Dental (preferred), Paylocity, and Google Workspace
Passion for delivering excellent patient care through organized and empowered teams
Detail-oriented and solutions-focused
Why Underbite Dental Management?
We are a growing DSO that operates practices across multiple states. Our mission is to support dental professionals in delivering excellent care by providing them with strong leadership, advanced technology, and a collaborative environment. We believe in empowering our teams with clarity, consistency, and room to grow.
Underbite Dental Management is proud to be an Equal Opportunity Employer.
We value diversity and inclusion and are committed to creating an environment where all employees can thrive.
Salary Description $68,000 Annually
$68k yearly 60d+ ago
Dental Office Manager
Waldorf Dental Group
Office manager job in Waldorf, MD
Full-time Description
Now Hiring: Dental OfficeManager - Waldorf Dental Group
Are you an experienced dental leader ready to take charge of a fast-paced, patient-focused dental office? Underbite Dental Management is seeking a highly motivated Dental OfficeManager to oversee day-to-day operations at one of our top-performing Maryland locations.
This is your opportunity to make an impact by leading a dedicated clinical and administrative team, driving operational excellence, and delivering an outstanding patient experience all within a modern, technology-forward dental practice.
Position Overview:
Schedule: Full-time, Monday-Friday (on-site; occasional flexibility for staffing/meetings)
Location: In-person at Waldorf Dental Group, MD
Compensation: Competitive salary based on experience + performance-based bonus
What We Offer:
Competitive salary based on experience
Monthly performance bonus based on office KPIs
Health, dental, and vision insurance
Company-paid life insurance
Paid certifications (e.g., CPR, OSHA) and professional development
Paid time off, sick days, and 10 paid holidays after 90 days
401(k) with company match
A collaborative, people-first culture with room to grow
Requirements What You'll Do:
Manage day-to-day operations, ensuring high performance in patient care, scheduling, collections, and staff coordination
Drive results across key metrics: treatment acceptance, schedule utilization, collections, AR, and re-care
Oversee staffing: recruiting, onboarding, scheduling, performance reviews, and staff development
Ensure compliance with OSHA, HIPAA, and company protocols
Partner with billing and clinical teams to maintain efficient revenue cycle and high-quality care
Serve as the communication hub between staff, doctors, and Underbite leadership
Monitor supply inventory and ensure cost controls are in place
Create and review weekly KPIs and action plans to drive continuous improvement
Ideal Candidate:
3+ years of dental or healthcare officemanagement experience (DSO or multi-provider office preferred)
Strong leadership and communication skills
Proficient in managing KPIs, payroll, insurance, and scheduling
Tech-savvy: experience with Open Dental (preferred), Paylocity, and Google Workspace
Passion for delivering excellent patient care through organized and empowered teams
Detail-oriented and solutions-focused
Why Underbite Dental Management?
We are a growing DSO that operates practices across multiple states. Our mission is to support dental professionals in delivering excellent care by providing them with strong leadership, advanced technology, and a collaborative environment. We believe in empowering our teams with clarity, consistency, and room to grow.
Underbite Dental Management is proud to be an Equal Opportunity Employer.
We value diversity and inclusion and are committed to creating an environment where all employees can thrive.
Salary Description $68,000 Annually
$68k yearly 60d+ ago
Front Office Manager
Ritchie Station Residence Inn By Marriott
Office manager job in Capitol Heights, MD
Job Description
Are you ready to advance your career to the next level? Are you a passionate hospitality professional? How about Hands on, energetic, and honest? Tharaldson wants you!
We provide a friendly, professional place to work and have fun, with opportunities for advancement and career growth. A strong company culture inspires staff to achieve the highest service standards in hospitality. Tharaldson has 90 hotels nationwide and will be adding to our hotel portfolio in the next 3 years, providing growth opportunities for our team members!
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay Option
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid Vacation
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
Performs functions of Guest Service Agent as scheduled by Management
Provides training, including safety training, to front office staff as directed by Management
Assists in the selection of Guest Service Agents
Assists in scheduling front desk personnel within budget guidelines to assure adequate staffing
Maintains accurate records including cash flow sheet, direct bill accounts, credit card payments, registration cards, and reservation cards
Corresponds with group and travel agents to answer special requests for rooms and rates
Assists with sales and marketing efforts as directed
Assigns duties to Guest Service Agents and observes performance to ensure adherence to franchise standards, hotel policies, and established operating procedures
Answers inquiries pertaining to hotel policies and services
Performs functions of the General Manager in their absence
Assists General Manager in conducting staff meetings
All other duties as assigned
COMPETENCY
To perform the job successfully, an individual should demonstrate the following competencies:
Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions; Uses
reason even when dealing with emotional topics
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds promptly to requests for service and assistance
Interpersonal - Maintains confidentiality
Oral Communication - Responds well to questions; Demonstrates group presentation skills
Team Work - Contributes to building a positive team spirit
Written Communication - Writes clearly and informatively; Able to read and interpret written information
Managing People - Makes self available to staff; Continually works to improve supervisory skills
Organizational Support - Follows policies and procedures including but not limited to, dress code policies
Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent changes, delays, or unexpected events
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time
Dependability - Commits to long hours of work when necessary to reach goals
Initiative - Asks for and offers help when needed
Planning/Organizing - Prioritizes and plans work activities; uses time efficiently
Professionalism - Treats others with respect and consideration regardless of their status or position
Quality - Demonstrates accuracy and thoroughness; applies feedback to improve performance; Monitors own work to ensure quality; Looks for ways to improve and promote quality
Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity
Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment free environment
Safety & Security - Observes safety and security procedure; Reports potentially unsafe conditions; Uses equipment and materials properly
What We Are Looking For:
Preferably 1+ year of similar experience in Select Service or Extended Stay properties
Brand Experience preferred.
Knowledgeable in Inventories, Scheduling, and Ordering.
Valid Driver's License.
Open Availability.
Education Preferred of Associates degree or equivalent from two-year college, or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
$47k-66k yearly est. 25d ago
Front Office Manager
Upper Marlboro JBA Residence Inn By Marriott
Office manager job in Capitol Heights, MD
Job Description
Are you ready to advance your career to the next level? Are you a passionate hospitality professional? How about Hands on, energetic, and honest? Tharaldson wants you!
We provide a friendly, professional place to work and have fun, with opportunities for advancement and career growth. A strong company culture inspires staff to achieve the highest service standards in hospitality. Tharaldson has 90 hotels nationwide and will be adding to our hotel portfolio in the next 3 years, providing growth opportunities for our team members!
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay Option
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid Vacation
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
Performs functions of Guest Service Agent as scheduled by Management
Provides training, including safety training, to front office staff as directed by Management
Assists in the selection of Guest Service Agents
Assists in scheduling front desk personnel within budget guidelines to assure adequate staffing
Maintains accurate records including cash flow sheet, direct bill accounts, credit card payments, registration cards, and reservation cards
Corresponds with group and travel agents to answer special requests for rooms and rates
Assists with sales and marketing efforts as directed
Assigns duties to Guest Service Agents and observes performance to ensure adherence to franchise standards, hotel policies, and established operating procedures
Answers inquiries pertaining to hotel policies and services
Performs functions of the General Manager in their absence
Assists General Manager in conducting staff meetings
All other duties as assigned
COMPETENCY
To perform the job successfully, an individual should demonstrate the following competencies:
Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions; Uses
reason even when dealing with emotional topics
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds promptly to requests for service and assistance
Interpersonal - Maintains confidentiality
Oral Communication - Responds well to questions; Demonstrates group presentation skills
Team Work - Contributes to building a positive team spirit
Written Communication - Writes clearly and informatively; Able to read and interpret written information
Managing People - Makes self available to staff; Continually works to improve supervisory skills
Organizational Support - Follows policies and procedures including but not limited to, dress code policies
Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent changes, delays, or unexpected events
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time
Dependability - Commits to long hours of work when necessary to reach goals
Initiative - Asks for and offers help when needed
Planning/Organizing - Prioritizes and plans work activities; uses time efficiently
Professionalism - Treats others with respect and consideration regardless of their status or position
Quality - Demonstrates accuracy and thoroughness; applies feedback to improve performance; Monitors own work to ensure quality; Looks for ways to improve and promote quality
Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity
Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment free environment
Safety & Security - Observes safety and security procedure; Reports potentially unsafe conditions; Uses equipment and materials properly
What We Are Looking For:
Preferably 1+ year of similar experience in Select Service or Extended Stay properties
Brand Experience preferred.
Knowledgeable in Inventories, Scheduling, and Ordering.
Valid Driver's License.
Open Availability.
Education Preferred of Associates degree or equivalent from two-year college, or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
$47k-66k yearly est. 7d ago
Front Office Manager
Huntremotely
Office manager job in Greenbelt, MD
What you will be doing
Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.
Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators.
Resolve guest complaints, ensuring guest satisfaction in each interaction. Manage guest resolution process to include investigation of situation and creative problem solving to ensure guest is satisfied with outcome.
Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often.
$47k-66k yearly est. 3d ago
145 - Boonsboro - Community Office Manager
First United Corporation 4.6
Office manager job in Boonsboro, MD
Job Reporting Relationships Supervised by: Regional Retail Manager Supervises: Relationship Advisor, Customer Service Representative Basic Qualifications Education/Training: A high school diploma or equivalent with an emphasis in accounting or business curriculum; college degree preferred; successful completion of First United Bank & Trust Community OfficeManager Certification Program; obtain and maintain appropriate Bank Product Knowledge Certification; obtain and maintain active Nationwide Mortgage Licensing Registry (NMLS) and complete appropriate SAFE Act training.
Skill(s): Proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations, communicative, and sales skills; demonstrated management and supervisory skills sufficient to manage a staff of up to eight (8) employees and/or branch asset size of $16 million to $40 million; moderate consumer lending authority and small business banking skills; a thorough knowledge of the features and benefits of all bank products and services; a working knowledge of bank operating policies and procedures; visual and auditory skills; valid driver's license.
Experience: A minimum of three (3) to five (5) years' related experience normally required.
General Responsibilities
Responsible for managing the Community Office in order to meet the financial services needs of customers in the assigned community market area; implementing strategies to achieve goals developed for the office as part of the Retail Banking Division's annual operating plan; ensuring the office's compliance with operating policies and procedures and outside regulatory requirements; directly supervising assigned personnel; communicating with appropriate management and staff personnel; providing periodic reports; performing all of the duties of a Relationship Advisor. Essential Duties
1. Manages the Community Office in order to meet the financial services needs of customers in the assigned community market area as follows:
a. Works with management in establishing growth, sales, and profit objectives for the office; provides input to these objectives and to the manner in which performance will be measured and controlled.
b. Ensures that the community office is properly staffed and that the staff is trained to meet customer service needs as well as sales objectives.
c. Makes certain that all office operations are performed in accordance with established bank policies and procedures, either directly or through appropriate supervisor, e.g., office balancing, control of vault cash, etc.
d. Provides for the proper security, maintenance, and cleanliness of the office; supervises the opening and closing of the building and vault; makes necessary provisions for the securing and accounting of negotiable papers.
e. In consultation with the sales staff, establishes specific sales and customer service goals for each sales representative.
f. Makes certain that all customer service personnel are adequately trained both with respect to product knowledge and selling techniques.
g. Ensures that all sales and customer service reporting information is provided on a timely basis.
h. Conducts regularly scheduled (at least monthly) sales and customer service meetings.
i. Serves as an active member of the office customer service team by performing all of the duties of a Relationship Advisor and, as such, is held accountable for sales performance. (See Relationship Advisor Description.)
j. Makes "outside" sales and customer service calls on present and prospective customers within the office's market area.
k. Actively participates in the community in a manner that reflects favorably on the Bank.
l. Becomes actively involved in targeted community activities and organizations.
2. Implements strategies to achieve goals assigned to the office as established in the Retail Banking Division's annual operating plan; assists in the development of the annual budget for the office and adheres to budget parameters.
3. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the work place.
4. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA); Equal Credit Opportunity Act, etc.; ensures that the office and all personnel adhere to the same.
5. Directly supervises assigned personnel as follows:
a. Assists in the selection of new personnel as appropriate.
b. Makes provisions for the proper orientation and training of new personnel.
c. Reviews employee performance throughout the probationary period and on a regularly scheduled basis thereafter.
d. Organizes, schedules, and distributes work among assigned personnel.
e. Keeps personnel informed of pertinent policies and procedures affecting the office and/or their jobs; creates an atmosphere in which upward communication from employees is encouraged.
f. Administers personnel policies and procedures as established by bank policy.
6. Communicates with the Community Success Manager other officemanagers, and appropriate staff personnel in order to integrate goals and activities.
7. Provides periodic reports to the Community Success Manager and other groups as required throughout the Bank.
8. Participates as an active member of Team Sales group by attending and participating in the monthly sales meetings.
9. Proactively identifies fee income opportunities by referring across all lines of business such as Trust, Brokerage, Mortgage, Commercial, and in order to meet assigned fee production goals.
Ancillary Duties
1. Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances.
Job Location
Various locations as assigned
Equipment/Machines
1. Automobile
2. Telephone
3. PC/Computer keyboard
4. Printer
5. Fax machine
6. Copy machine
7. Calculator
Job Reporting Relationships
Supervised by: Managing Director of Retail
Supervises: Relationship Advisor, Customer Service Representative
Basic Qualifications
Education/Training: A high school diploma or equivalent with an emphasis in accounting or business curriculum; college degree preferred; successful completion of First United Bank & Trust Community OfficeManager Certification Program; obtain and maintain appropriate Bank Product Knowledge Certification; obtain and maintain active Nationwide Mortgage Licensing Registry (NMLS) and complete appropriate SAFE Act training.
Skill(s): Proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations, communicative, and sales skills; demonstrated management and supervisory skills sufficient to manage a staff of up to eight (8) employees and/or branch asset size of $16 million to $40 million; moderate consumer lending authority and small business banking skills; a thorough knowledge of the features and benefits of all bank products and services; a working knowledge of bank operating policies and procedures; visual and auditory skills; valid driver's license.
Experience: A minimum of three (3) to five (5) years' related experience normally required.
General Responsibilities
Responsible for managing the Community Office in order to meet the financial services needs of customers in the assigned community market area; implementing strategies to achieve goals developed for the office as part of the Retail Banking Division's annual operating plan; ensuring the office's compliance with operating policies and procedures and outside regulatory requirements; directly supervising assigned personnel; communicating with appropriate management and staff personnel; providing periodic reports; performing all of the duties of a Relationship Advisor. Essential Duties
1. Manages the Community Office in order to meet the financial services needs of customers in the assigned community market area as follows:
a. Works with management in establishing growth, sales, and profit objectives for the office; provides input to these objectives and to the manner in which performance will be measured and controlled.
b. Ensures that the community office is properly staffed and that the staff is trained to meet customer service needs as well as sales objectives.
c. Makes certain that all office operations are performed in accordance with established bank policies and procedures, either directly or through appropriate supervisor, e.g., office balancing, control of vault cash, etc.
d. Provides for the proper security, maintenance, and cleanliness of the office; supervises the opening and closing of the building and vault; makes necessary provisions for the securing and accounting of negotiable papers.
e. In consultation with the sales staff, establishes specific sales and customer service goals for each sales representative.
f. Makes certain that all customer service personnel are adequately trained both with respect to product knowledge and selling techniques.
g. Ensures that all sales and customer service reporting information is provided on a timely basis.
h. Conducts regularly scheduled (at least monthly) sales and customer service meetings.
i. Serves as an active member of the office customer service team by performing all of the duties of a Relationship Advisor and, as such, is held accountable for sales performance. (See Relationship Advisor Description.)
j. Makes "outside" sales and customer service calls on present and prospective customers within the office's market area.
k. Actively participates in the community in a manner that reflects favorably on the Bank.
l. Becomes actively involved in targeted community activities and organizations.
2. Implements strategies to achieve goals assigned to the office as established in the Retail Banking Division's annual operating plan; assists in the development of the annual budget for the office and adheres to budget parameters.
3. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the work place.
4. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA); Equal Credit Opportunity Act, etc.; ensures that the office and all personnel adhere to the same.
5. Directly supervises assigned personnel as follows:
a. Assists in the selection of new personnel as appropriate.
b. Makes provisions for the proper orientation and training of new personnel.
c. Reviews employee performance throughout the probationary period and on a regularly scheduled basis thereafter.
d. Organizes, schedules, and distributes work among assigned personnel.
e. Keeps personnel informed of pertinent policies and procedures affecting the office and/or their jobs; creates an atmosphere in which upward communication from employees is encouraged.
f. Administers personnel policies and procedures as established by bank policy.
6. Communicates with the Community Success Manager other officemanagers, and appropriate staff personnel in order to integrate goals and activities.
7. Provides periodic reports to the Community Success Manager and other groups as required throughout the Bank.
8. Participates as an active member of Team Sales group by attending and participating in the monthly sales meetings.
9. Proactively identifies fee income opportunities by referring across all lines of business such as Trust, Brokerage, Mortgage, Commercial, and in order to meet assigned fee production goals.
Ancillary Duties
1. Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances.
Job Location
Various locations as assigned
Equipment/Machines
1. Automobile
2. Telephone
3. PC/Computer keyboard
4. Printer
5. Fax machine
6. Copy machine
7. Calculator
Full Time Employment Benefits: Fulltime hourly-paid employees will be provided 12-days of Paid Time Off (PTO), that is accrued 1-day for each month worked. After the completion of 90-days of employment accrued PTO can be used for any purpose including being paid for absences or vacation time. At the end of the first year of employment, any unused PTO will be converted to the employee's sick time accrual. Sick time will begin accruing effective on the employees first year anniversary up to 120 days. At that point, PTO is no longer available; and any paid absence will be eligible under the sick, vacation, personal and family sick pay policy. After one year of service the employee is eligible for their annual vacation benefit.
Salaried-paid employees are not eligible for PTO and accrue paid sick days at 1-day per month; and any vacation time that has been approved for the 1st year of employment.
12 paid holidays, 2 Personal days, 2 Family Sick days, 2 Volunteer Days after completion of 90 days of employment. Eligible for Health Care, Dental and Vision (single and family) the first of the month following 30 days of full-time employment. 401(k) eligible on the first day of the month following 30 days of employment with employer match available. Company Wellness Program. Company Stock program available after 1 year of employment. Annual Performance Reviews completed, and salary increase amount given based on individual performance.
This position is an hourly position eligible for overtime
Hourly Range
Minimum: $17.02
Maximum: $37.45
$17 hourly 4d ago
Administrative Operations Manager
Assisting Hands of Baltimore North
Office manager job in Towson, MD
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Competitive salary
Paid time off
Opportunity for advancement
Assisting Hands Home Care Baltimore North, MD
Assisting Hands Home Care is expanding in Baltimore County and seeking an Administrative Operations Manager to support daily office operations. This hands-on role combines office coordination, caregiver support, scheduling, and occasional CNA shift coverage in a fast-growing start-up environment.
The Administrative Operations Manager helps keep the office running smoothly by supporting caregivers and clients, assisting with scheduling, recruiting and onboarding, ensuring compliance with policies and state regulations, and partnering with ownership on operational improvements as the agency grows.
Active CNA certification is required. Prior experience in home care, home health, or healthcare operations is preferred. The ideal candidate has an heart for seniors, is organized, dependable, customer-service oriented, and comfortable wearing multiple hats.
Benefits include: 401(k) with company match, two weeks of paid vacation, and growth opportunities as the franchise expands.
If youre looking to grow with a compassionate home care agency and play a meaningful role in building a strong, supportive team, wed love to connect.
$44k-79k yearly est. 11d ago
Front Office Assistant Manager - Live Hotel - Maryland
Maryland Live! Casino & Hotel
Office manager job in Severn, MD
Min Compensation USD $45,000.00/Yr. Max Compensation USD $56,625.00/Yr. Why We Need Your Talents: As assistant front officemanager, you are responsible for supervising and administering the daily operations of staff, scheduling, and office-related duties. Strong communication skills are valuable as you communicate with office employees, customers, and different departments. A good front officemanager is also comfortable working in fast-paced and high-pressure situations.
Responsibilities
Where You'll Make an Impact:
* Supervise the performance of Assistant Front Desk OfficeManagers, Guest Service Agents, Rooms Control Agents, Night Auditors, and Bell Persons.
* Developing and managing the Front Office budget.
* Ensuring the safety and security of employees and customers.
* Working closely with our sales department to maintain the highest occupancy level.
* Achieve measurable goals to ensure guest service/satisfaction.
* Participate in the hiring process of Front Office staff to ensure the best selection
* Review staffing levels and delegate assigned responsibilities.
* Review rooms activities and promotional status with Director of Hotel Operations.
* Monitor and adjust performance to local and national competition.
* Meet with departmental directors and managers as necessary.
Skills to Help You Succeed:
* Able to read and interpret instructions and directions for guests
* Able to communicate without impediment with guests and staff in all areas relating to guest service.
* Profound experience in customer service٫ officemanagement and basic bookkeeping procedures
* Good organizational٫ multitasking and problem-solving skills
* Strong communication and interpersonal skills
Qualifications
Must-Haves:
* High School education or equivalent
* Five (5) to seven (7) years of experience in a high volume hotel, front office, reservations or room division management with a 4-year degree in a related field or equivalent work experience.
* Must be able to comply with all state gaming regulations, which may include obtaining a license.
Physical Requirements:
* Lifting and carrying to 50lbs
* Pushing/Pull up to 100lbs
* Some Bending/kneeling
* Frequent walking and standing
* Some Sitting
* Climbing steps
What We Offer
Perks We Offer You
* Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members include:
* Free Basic Life Insurance
* Free Short Term & Long-Term Disability
* Generous retirement savings options
* Paid Time Off
* Tuition Reimbursement
* On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
* Training and pathways for career growth
* Robust Rewards & Recognition Programs
* Annual Merit Based Pay Increases
* Discretionary Performance Bonuses
* Discretionary Service Bonuses
* Free parking
* Free food and discounted meals
* Live! Hotel, Food & Beverage, and Entertainment Discounts
Life at Live!
Individuals chosen to be part of the Live! Team can expect:
* To be part of an exciting experience unlike any other in the market.
* To be given the power and responsibility to put service and community first.
* To come together as a strong team, while valuing and celebrating our diversity.
* To be given the tools, resources, and opportunity to grow in their career.
* To work hard and have fun.
* Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
* The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!
* Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
* You will work in an environment where smoking is allowed.