* Lead daily site operations while managing and developing a customer-focused team, maintaining high standards for quality, audits, and deadlines in a fast-paced environment.
* Partner closely with clients to optimize business processes, leveraging Ricoh products and services to improve efficiency, service delivery, and overall satisfaction.
* Foster a positive, service-oriented culture through ongoing coaching, training, and feedback that supports team engagement and retention.
* Requires a high school diploma or GED, 3+ years of relevant experience including customer-facing roles, prior managerial experience, strong communication and problem-solving skills, and comfort with technology (Office 365 and B2B services experience a plus).
$44k-57k yearly est. 2d ago
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Manager, Client Experience
Medica 4.7
Office manager job in Minnetonka, MN
Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for.
We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration - because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued.
The Manager, Client Experience, has overall responsibility for Commercial account management service delivery and operational support. This position is critical in the leadership and management of the Account Managers and Account Executives, providing the business and service processes for clients and brokers. This role focuses on retention and membership growth through supporting new business sales and renewal of existing business. Performs other duties as assigned.
Key Accountabilities
People Management and Team Development
Provides day-to-day management of Account Managers and Account Executives including performance management, individual development, career growth, and succession management. Includes daily leadership of staff, goal setting, coaching and development, and annual performance reviews
Provides routine assessments and coaching related to performance and regular feedback around team effectiveness, retention of business and service expectations. Facilitates annual employer satisfaction survey and ensures results are consistently favorable; applies market feedback to customized individual and team training needs
Accountable for building the team through employee selection, performance management and training. Directs the successful deployment of organizational plans with clients and brokers
Coordinates all aspects of training including partnering with operations, product, and shared services teams to ensure the staff is up to date on Medica products, processes and tools
Process Improvement and Organizational Support
Leads and participates in cross functional work groups to implement organizational initiatives impacting commercial business
Identifies and provides prioritization of both Client Support and Medica wide process improvement activities including implementation of compliance initiatives and directives
Leads in resolution of escalated client issues
Partners with Sales and Operations to address exceptions and customized requests to determine viability, effort, risks, costs and impact. Coordinates with product administration, sales operations, and account teams to achieve retention objectives
Provides market (employer and broker) input to product management for new product development, including benefit enhancements, service area expansion, network development, and communication materials
Significant Collaborator with External Stakeholders and Internal Leaders
Establishes and maintains relationships with key broker partners and clients
Represents Medica externally by attending broker and client activities including business events, conferences, training sessions, and other events
Partners and builds relationships with other internal and operational departments to coordinate efforts and enhance synergies to improve the customer experience
Required Qualifications
Bachelor's degree or equivalent combination of education and experience required
5+ years applicable work experience required
Skills and Abilities
Business expertise and working knowledge of Medica's internal and external sales, operational structure and processes
Experience with Association Health Plans (AHPs) and Professional Employer Organizations (PEOs) strongly preferred
Demonstrated leadership experience required
Ability to build, lead and develop people and teams
Strong operational mind-set - able to manage details, projects and process well
Strong interpersonal skills (listening, mentoring, motivating)
Proven process improvement and problem-solving capabilities
Results focused
Industry knowledge
Strong decision-making ability
Effective collaborator
Demonstrated successful track record of managing a team handling large commercial/employer clients
This position is an Office role, which requires an employee to work onsite at our Minnetonka, MNoffice, on average, 3 days per week.
The full salary grade for this position is $92,200-$158,000. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $92,200 - $138,285. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to base compensation, this position may be eligible for incentive plan compensation in addition to base salary. Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.
The compensation and benefits information is provided as of the date of this posting. Medica's compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.
Eligibility to work in the US: Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States.
We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$92.2k-158k yearly 4d ago
Care Team Manager - Nashota
Beacon Specialized Living 4.0
Office manager job in Shakopee, MN
Beacon is a successful and national private-equity backed behavioral health company providing residential-based services and supports to children and adults with Intellectual and Developmental Disabilities, Severe Mental Illness, Autism, and high-acuity behaviors. All activities related to this position must be delivered in compliance with the company's policies and procedures, accreditation standards, state and federal licensing requirements, HCBS guidelines and the contractual requirements of Community Mental Health Agencies and other regulatory bodies. As a Beacon employee, you are expected to be aligned with the goals and mission of the organization, and to perform in accordance with our “I CARE” core values of the organization - Integrity, Compassion, Advocacy, Respect and Excellence.
*Responsibilities/Essential Functions *(Daily, Weekly, Monthly, Quarterly, Annually, or as needed)
* Always be compliant with all company and regulatory policies and procedures.
* Operate assigned home(s) in a manner that will ensure company goals including meeting or exceeding our home budgets and clinical effectiveness set by the company and/or our customers.
* Supports and supervises assigned Direct Support Professionals (DSPs), ensuring each has the training and skills to successfully provide high-quality care.
* Maintains assigned home(s) and ensures good working order of all related systems, facilities, and furnishings.
* Assign repairs and maintenance duties to staff when possible. Contact the Beacon maintenance department or direct supervisor to address facility maintenance issues.
* Assists direct supervisor with contracting for approved services, and direct and evaluate the performance of contractors providing needed services.
* Responsible for maintaining cleanliness of assigned home(s) and vehicle(s) by developing daily duties and responsibilities for all employees for each shift.
* Communicate daily with direct supervisor.
* Manage the on-call responsibilities. Reports on- call hours to direct supervisor as needed.
* Responsible for reviewing or sending direct supervisor important topics for monthly home meetings.
* Responsible for preparing the meeting room and scheduling staff for meetings.
* Build positive relationships with referral sources, government and licensing agencies, and assist in coordinating admissions for individuals served, as needed.
* Collaborate with Beacon leadership and various functional areas to improve the quality of operations, compliance, residential care, and employee performance.
* Always maintain professional conduct and ensure the same from the home staff when on duty.
* Perform other duties that may be assigned or established by the company.
*Regulatory, Contractual, and Accreditation Compliance Responsibilities: *
* Responsible for contacting direct supervisor if someone from a regulatory agency, adult protective services, an investigating body, or police arrives at the home. Cooperates with investigation as directed or required (As events occur). New Jersey employees must cooperate with Department of Human Services (DHS) Staff during an inspection or investigation.
* Complete incident reports in the company electronic system timely and send a copy to direct supervisor for approval. Once approved, the home manager is responsible for filing the report in the incident report (IR) in designated area.
* Ensure that all incident report actions, and corrective action plans (CAP) and/or plans of correction (POC) are implemented accurately and timely.
* Assists direct supervisor with annual documentation updates for individuals served. Responsible for informing direct supervisor of Individuals status changes that required updates to protocols or documentation.
* Ensures compliance with employee training and certifications to meet licensing standards, recipient rights, and accrediting bodies.
* Communicate with state and local regulators openly and as a respected and reliable partner.
*Census and Budget Responsibilities: *
* Works collaboratively with direct supervisor, referrals, and regional team to effectively manage census, including Leaves of Absence (LOAs) for assigned homes to ensure budgeted revenue targets are successfully met or exceeded.
* Responsible for getting the direct supervisor all logs and documentation that support the care provided and other documentation as needed.
* Manages assigned home(s) payroll costs: 1) through effective recruitment/hiring and staff retention; 2) by working with direct supervisor to analyze and maintain good staff scheduling practices; and by 3) monitoring and correcting trends that impact costs such as “no shows,” terminations, and overtime.
* Manage the home budget, petty cash fund and individual funds in accordance with company policies. Assures all financial reporting (payroll, petty cash, individual funds, billing, etc.) is timely and accurate.
* Ensures that time-and-attendance and payroll reporting is accurate.
*Staffing and Human Resources Responsibilities: *
* Responsible for keeping direct supervisor informed of current and future staffing changes or shortages.
* Monitors and maintains employee scheduling and time worked to annual budget.
* Responsible for ensuring open shifts are staffed and finding replacement staff as required.
* Oversee all residential care related functions at assigned house or program. Works collaboratively with direct supervisor, HR, Training and Recruiting to complete candidate interviews, staff evaluations, separations, and training of new employees.
* Responsible for informing direct supervisor of personnel issues requiring monitoring, counseling, or feedback. Responsible for completing COS once disciplinary action is determined by direct supervisor.
* Conducts on-site training for direct support professionals and develops teams that support each other to perform the daily responsibilities of home(s).
* Responsible for notifying employees that they are scheduled for a class, and the date, time, and location of class (Direct supervisor will schedule, monitor and track).
* Establishes goals and provides feedback to direct support professionals (DSPs) on annual performance reviews.
* Ensures all new employees are welcomed, receive orientation, and are integrated into the team.
* Provides check-in discussions with direct reports on a monthly basis.
*Clinical and Individuals Served Care Responsibilities: *
* Collaborate with direct supervisor and clinical team to ensure proper clinical actions are taken to maintain or improve Individuals' health, safety, and stability.
* Collaborates with direct supervisor and clinical team in overseeing the Individuals activities and programs and identifies ways to improve how these programs can enrich the Individuals social, emotional, mental, and physical needs as well as increase their home involvement and independent living skills.
* Communicates regularly with all internal and external clinical, medical, and regulatory agencies as required
* Attend and ensure DSPs attend Individuals functions as scheduled and maintain regular Individual interaction in accordance with their person-centered plans.
* Ensure DSPs regularly assist Individuals in skill building and community activities.
* Works with direct supervisor in the review of each Individuals status and ability to perform under the terms and conditions of our respective contracts.
* Apply trauma informed care: recognizing the presence of trauma symptoms and acknowledging the role trauma may play in an individual's life including service staff.
* Promote trauma informed care at all levels of the organization and help create a culture that is sensitive and responsive to the feelings of our individuals to help our staff overcome and avoid responding negatively to stigmas they will never truly understand.
*Quality Assurance, Monitoring and Reporting Responsibilities: *
* Oversee all administrative, clerical record-keeping, clinical record-keeping, medication administration, transportation, and coordination of care duties at assigned home site(s) (Daily).
* Completes/conducts Fire and Emergency drills as required.
* Submits accurate daily entries in the electronic health records (EHR).
* Routinely monitor physician-directed meal plans, kitchen sanitation, meal quality, the quality and appearance of service and staff, cleanliness of space, and Individual satisfaction.
* Responsible for ensuring tasks on the daily reminder list are completed timely and informs direct supervisor of any deficiencies.
* Responsible for keeping direct supervisor and HR informed timely of work injuries within 24 hours.
* Conduct random home and vehicle inspections and correct any violations of company policy as soon as possible.
* Conduct random Individual(s) audit reviews and communicate findings to your direct supervisor, and clinical and operations' leadership.
* Maintain confidential (HIPAA (Health Insurance Portability & Accountability Act) compliant),
* Individual Served, prospective Individual, and employee of Beacon.
* Monitor and ensure positive individual, family, community and regulatory agencies and employee relations by responding promptly and appropriately to their needs, requests, concerns, and suggestions (Daily).
* Preserve and protect the privacy, confidentiality and security of all medical records, proprietary and other confidential information relating to Beacon Specialized Living Services, Inc., its individuals served, Team Members, activities, and affiliates, in accordance with all applicable laws (especially HIPAA (Health Insurance Portability & Accountability Act)) and contract terms.
* Promote Beacon positively and model our core values in everyday behavior.
* Understand how to approach and communicate with all Individuals including those who are cognitively impaired.
* Treat Individuals, family members and other team members with dignity and respect while responding to their needs.
* Maintain and sustain a safe community environment and workplace.
* Cooperates with Beacon Specialized Living, the Department of Human Services (DHS) staff or any other regulatory body during any inspection, investigation or inquiry.
* Follow Beacon's policies, procedures, and manuals.
*Professional Conduct and Management Effectiveness: *
In addition to evaluating your work performance you will be evaluated for the following work behaviors:
* *Job Knowledge: *Depth and breadth of knowledge supporting our organization goals.
* *Quality of Work: *Freedom from errors and mistakes, timeliness. Accuracy, quality of work in general.
* *Quantity of Work: *Work output of the employee.
* *Reliability: *The extent to which the employee can be dependent upon to be available for work, do it properly, and complete it on time. The degree to which the employee is reliable, trustworthy, and persistent.
* *Initiative and Creativity: *The ability to plan work and to go ahead with a task without being told every detail and the ability to make constructive suggestions.
* *Judgment: *The extent to which the employee makes decisions which are sound. Ability to base decisions on fact rather than emotion.
* *Cooperation: *Willingness to work harmoniously with others in getting a job done. Readiness to respond positively to instructions and procedures.
* *Attendance: *Faithfulness in coming to work daily and conforming to scheduled work hours.
* *Planning and Organizing: *The ability to analyze work, set goals, develop plans of action, utilize time, and delegate work as appropriate. Consider the amount of supervision required and the extent to which you can trust employees to carry out assignments conscientiously.
* *Directing and Controlling: *The ability to create a motivating climate, achieve teamwork, train, and develop, measure work in progress, and take corrective action.
* *Decision Making: *The ability to make decisions and the quality and timeliness of those decisions.
* *Problem Solving: *The ability to assess a problem, identify options or solutions, formulate
* execute the plan, and achieve and sustain positive outcomes.
* Embrace, support, and manage the business in accordance with Beacon's Mission and Core Values.
*Education & Qualifications: *
* A minimum of 2 years of college coursework in business, social science, or a related human service discipline strongly preferred. High school diploma or GED required.
* 2-3 years' previous leadership experience working in a healthcare or behavioral healthcare related field preferred.
* 1-2 years' previous management or supervisory experience preferred.
* Approved by state, federal and government entities to work within BSLS programs.
* Required to maintain industry required trainings and TB screenings (for select markets).
* Must be able to pass a criminal background check.
* Must successfully submit to and meet the requirements of the following, Central Registry, CARI (Child Abuse Registry), Criminal Background check and drug testing.)- New Jersey requirement only.
* Excellent communication skills, both verbally and in writing.
* Demonstrate the ability to identify and assess problems, develop solutions, and problem-solve successfully.
* Demonstrates all core competencies related IDD services and individuals with mental health concerns.
* Attention to detail and ability to multitask.
* Ability to complete required training in connection with accrediting agencies, state and local regulatory agencies, and other government bodies.
* Must possess a valid Driver's License.
* Ability to use office equipment and information technology software.
* Ability to physically and emotionally work with individuals who possess mental illness and co- occurring disorders.
* Ability to work in an environment with the potential for exposure to physical aggression from individuals served.
* Ability to work in an environment with the potential exposure to infectious disease.
*Required Information Technology (IT) Systems Skills and Proficiency: *
Beacon Specialized Living Services (BSLS) uses a variety of information technology information systems including Microsoft Office 365 including Word, Excel, Power Point, Outlook, Teams, and OneDrive; HRIS systems, Attendance and Time Clock systems, Electronic Health Record and Electronic Medication Administration Record keeping systems, Clarity, and others.HM will be responsible for learning and becoming proficient with these IT systems and others that BSLS may deploy or change in the future.
*Physical Demands and Work Environment: *
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions.
*Physical demands: *
* While performing the duties of the job the employee must be able to move about the home or community 50% of the time and can bend, squat, stand, kneel, push, pull, walk, and reach above shoulder. Employees must be able to remain in a stationary position 50% of the time.
* Ability to lift and carry objects up to 50 pounds for short distances (5-10 feet) daily.
* The employee will climb (8-12) stairs 8-10 times per day.
* The employees will operate a computer and other office productivity machinery, such as a copy machine and computer printer. Ability to access, input, and retrieve information from the computer and use information technology systems as noted above.
* The employee must be able to prepare meals which require the use of an oven, stove or microwave that may require overhead reaching.
* Complete laundry services that include sorting, washing/drying, and folding. May be required to carry loads of laundry up and down (8-12) stairs.
* Grocery shopping that includes driving to the grocery store daily to grocery shop, carrying full grocery bags of groceries up and down stairs (8-12), and reaching and stooping to put away groceries.
* The employee will perform cleaning activities, which include mopping, sweeping, and vacuuming that require regular lifting, turning, bending, and reaching.
* Provision of personal care to Individuals Served, transferring of individuals: from bed to chair, chair to standing, sit to standing that requires the strength to assist lifting to a 200-pound Individual.
* Constantly communicate and exchange information with team members.
* Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus to compare and distinguish administrative data and figures. Ability to make general visual observations of facilities or structures, for safety inspections and hazard identification.
* Hearing ability to perceive the nature of sounds at normal speaking level with or without correction. Ability to receive detailed information through oral communication, and to make discriminations in sound.
* Dexterity of hands and fine finger movements for medication distribution, manual dexterity to handle objects.
* Read/comprehend, write, communicate orally, reasoning, and analytical abilities, and mental flexibility. Proficient in speaking, reading, and writing the English language required.
* Ability to effectively perform verbal and physical interventions recommended by the CPI System training.
* Duties performed routinely require exposure to blood, bodily fluid, and tissue.
*Work Environment: *
* While performing the duties of this job, the employee continually works in a typical home setting or in the community at various stores, restaurants, entertainment venues, etc. Work may involve the treatment of non-cooperative individuals served with psychosocial problems and needs, or chronic and acute health problems.
* The work environment presents situations that cause stress and anxiety due to an individual's behavior.
* The noise level in the work environment is usually moderate.
* The employee may be exposed to cold, heat, dust, or smoke.
*AAP/EEO Statement:*
It is the policy of Beacon to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Beacon will provide reasonable accommodation for qualified individuals with disabilities.
As an employee of Beacon Specialized Living Services (BSLS) you understand and acknowledge that BSLS provides care for individuals which operate 24 hours 7 days a week at multiple home locations, and that you may be scheduled to work any time or day of the week, including holidays, and that you may be assigned to work at different homes as needed. You understand and acknowledge that BSLS reserves the right to reassign you to work at any of its home locations if necessary.
This is intended to describe the nature and level of work required by the person assigned this classification. It is not an exhaustive list of all duties and responsibilities. Other job duties and responsibilities may be assigned by the employer at the employer's sole discretion. This job description may be amended at any time by the employer.
$23k-27k yearly est. 2d ago
Office Coordinator
24 Seven Talent 4.5
Office manager job in Bloomington, MN
Office Coordinator - Bloomington, MN (Onsite II 25 hours/week)
We're looking for an organized and proactive Office Coordinator to keep our Minneapolisoffice running smoothly. You'll support administrative operations, manage mail and supplies, coordinate meetings, and help create a professional, welcoming environment for employees and visitors.
What You'll Do:
Handle incoming/outgoing mail and shipping
Maintain kitchens, conference rooms, and office spaces
Assist leadership with expense reports
Set up and clean up meetings, including catering
Order office supplies and coordinate with vendors
Provide front desk support and greet visitors
What We're Looking For:
High School diploma or equivalent
2+ years of administrative, receptionist, or mailroom experience
Professional presence, attention to detail, and ability to multitask
Comfortable lifting up to 25 lbs
Nice to Have:
Corporate office experience
If you thrive in keeping an office organized, efficient, and welcoming, this is the role for you!
$33k-42k yearly est. 3d ago
Office Admin
Equiniti
Office manager job in Saint Paul, MN
is located on-site in our Mendota Heights, MNoffice.
About EQ Shareholder Services
EQ Shareholder Services provides comprehensive solutions to support organizations throughout their corporate lifecycle, including managing shareholder engagement, maintaining stock registers, facilitating ownership transfers, enabling shareholder meetings, paying dividends, supporting IPOs, and administering employee equity plans. We are dedicated to revolutionizing shareholder services by developing digital solutions that facilitate dematerialization for issuers and shareholders. Our mission is to digitize the way shareholders hold their shares, engage with their investments, and interact with us.
We pride ourselves on being at the forefront of innovation, providing a digital-first experience that sets us apart. Our recent acquisition of Notified has expanded our capabilities in investor relations and communications, making us the only global technology partner dedicated to serving both public relations and investor relations solutions.
Our commitment to acting quickly on our clients' needs, strengthens and demonstrates our #ClientObsessedApproach, ensuring we deliver exceptional service and support.
Role Summary
As a transfer agent, we are hired by our clients to maintain records of investors and account balances. The transfer agent records transactions, cancels and issues certificates, processes investor mailings, and deals with other investor problems (e.g., lost or stolen certificates). A transfer agent works to ensure that investors receive interest payments and dividends when they are due, amongst other duties.
Core Duties/Responsibilities
The successful candidate will be responsible for the following:
Sorting and opening received mail, reviewing 200 different documents presented to determine the workflow, preparing opened mail for scanning.
Visually inspecting the documents for any business and or customer risk, contamination and Medallion Guarantee stamp.
Validate medallion stamps using the industry website to identify lost/stolen medallions to mitigate fraud and potential claims to the business and complete pull requests for medallion annotations.
Scanning the mail to create and index documents including certificates and checks.
Cross-train and support other departments within Operations such as delivering internal mail and coding Undeliverable mail for resource sharing initiatives
Able to lift 20 lbs.
Ability to be comfortable both standing and sitting. Position does involve standing for extended periods of time (4-6 hours within 8-10 hour day).
Skills, Capabilities and Attributes
The successful candidate will demonstrate the following experience, skills and behaviors:
High School Diploma/ GED with 2 year+ of incoming and outgoing mail
10 key Data Entry of 6000-8000 key strokes with 98curacy
PC experience with working knowledge of MS Office, specifically Outlook, Word and Excel
1+ years of regulated industry experience.
3 + years of experience in a regulated industry
One year experience in document scanning equipment and or paper handling operations.
Compensation
$18.50 - $19.50 hourly
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks
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$18.5-19.5 hourly 4d ago
Customer Support Manager
ASM Group 4.7
Office manager job in Medina, MN
Location: Hybrid - In Office 2 Days per Week Department: Operations Reports To: Vice President of Operations
ASM Group is seeking a Customer Support Manager to lead and elevate our Customer Support team. This role is responsible for overseeing daily support operations, ensuring exceptional service delivery, and driving continuous improvement across customer-facing processes.
The ideal candidate is a hands-on leader who combines strong people management skills with a customer-first mindset. You will collaborate closely with internal teams, leverage technology to streamline workflows, and serve as an escalation point for high-priority customer issues.
This is a hybrid position, requiring two days per week in the office to support collaboration and team leadership.
What You'll Do
Lead and manage the day-to-day operations of the Customer Support team
Recruit, train, coach, and develop customer support staff
Serve as the primary escalation point for complex or high-priority customer issues
Monitor support performance metrics (response times, resolution rates, customer satisfaction) and implement improvement strategies
Develop, document, and refine customer support processes to enhance efficiency and service quality
Collaborate cross-functionally with Sales, Operations, and other teams to ensure seamless customer experiences
Manage key customer relationships, including participation in customer meetings, demos, and site rollouts
Oversee service vendors, including selection, contracts, and performance management
Track and report team performance and project milestones to leadership
Support customer onboarding and identify opportunities to expand existing client relationships
Lead initiatives to improve team efficiency, reduce response times, and elevate service standards
What We're Looking For
2+ years of experience in customer support or a related leadership role
Knowledge and experience dealing with refrigerated trailers is preferred
Proven experience managing and developing a customer-facing team
High school diploma or equivalent required; Associate's or Bachelor's degree preferred
Strong organizational skills with the ability to manage multiple priorities
Excellent verbal and written communication skills
Experience with Microsoft Office and CRM or support ticketing systems
Strong problem-solving, decision-making, and conflict-resolution abilities
Ability to build strong internal and external relationships
Our Core Values
All ASM Group employees are expected to demonstrate and uphold our core values:
Solutions Oriented
Integrity
Team Player
Competitive
"Can Do" Positive Attitude
Benefits Offered
Hybrid work schedule
Company incentive bonus
401(k) with company match
Medical, dental, vision insurance
HSA & FSA options
Dependent Care FSA
Short-Term & Long-Term Disability
Accidental, Hospital Confinement & Critical Illness Insurance
8 paid holidays
Generous PTO
Why Join ASM Group?
At ASM Group, you'll be part of a collaborative and driven team focused on delivering exceptional service and continuous improvement. We value leadership, accountability, and innovation-and we support our employees with a flexible hybrid work environment.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required. Duties, responsibilities, and activities may change at any time with or without notice, and employees may be required to perform tasks outside of their typical responsibilities as business needs require.
Equal Employment Opportunity (EEO) Statement:
ASM Group Inc. is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants and strictly prohibit discrimination and harassment of any kind without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, lactation, or related medical conditions), sexual orientation, gender identity or expression, marital status, familial status, disability, age, genetic information, protected veteran status, status with regard to public assistance, membership or activity in a local human rights commission, or any other characteristic protected by applicable federal, state, or local law.
All employment decisions are based on qualifications, merit, performance, and business needs. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training.
E-Verify Notice:
ASM Group Inc. participates in E-Verify to confirm the employment eligibility of all newly hired employees. For more information about E-Verify, including your rights and responsibilities, please visit ******************** - http://********************.
Background Check Disclosure:
Employment with ASM Group Inc. is contingent upon the successful completion of a background check. All background checks are conducted by a third-party consumer reporting agency in compliance with the Fair Credit Reporting Act (FCRA) and applicable state laws. Candidates will receive any required disclosures and authorizations separately as part of the hiring process.
$65k-105k yearly est. 6d ago
Director of Business Services / Business Office Manager
Artis Senior Living 3.5
Office manager job in Woodbury, MN
The individual that will be successful in this role will be technically savvy and comfortable working across multiple platforms. Multi-tasking, time management, communication and organizational skills are a must! * Starting pay is $28 - $30 / hour, depending on experience!
The Director of Business Services / Business OfficeManager will assist the Executive Director with a range of administrative and operational tasks related to associate onboarding, record management, recruitment, and associate relations. Manage the business office, front desk, telephones, community files and records, and provide leadership to the Community.
Working at Artis Senior Living, you'll play an integral role on a dynamic team helping people living with dementia achieve the essential human needs of purpose, belonging and joy by building a bridge between their lifelong identity and present daily life - we call this act of service "Honoring Yesterday & Celebrating Today." We like to think that Artis associates are the most thoughtful people on the planet, so in return - they deserve to feel safe, supported, and inspired to grow. We truly look forward to you being part of the Artis family! We are proud to be a Great Place to Work Certified company.
The Director of Business Services / Business OfficeManager will:
* Provide unparalleled customer service, ensuring that residents and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals' needs and rights.
* Manage the recruiting and onboarding process for all new team members. Actively participate in the interviewing process, create new hire documents, initiate background and reference checks, manage onboarding and I9 verification, and schedule new hire orientations.
* Create and maintain all personnel files in accordance with state and federal guidelines.
* Maintain accurate records for all Accounts Receivable (including collections), payroll and petty cash; process items for corporate accounting functions under direct supervision of the Executive Director.
* Maintain current resident business files and leases.
* Maintain community census data and Medicare/Medicaid reimbursement, if applicable.
* Document and report work-related injury/incidents to the insurance company in accordance with Artis policies and procedures.
* Manage and coordinate multiple projects simultaneously through completion.
* Observe community policies and procedures regarding resident and team member safety, attendance, timeliness, house rules, teamwork, and resident service.
* Adhere to all Infection Prevention, OSHA, fire and safety regulations at all times, to ensure the safety and well-being of all community residents.
* Answer all incoming calls, greet visitors and accept resident deliveries.
* Maintain confidentiality of information received regarding the community, employees and residents.
* Perform all other duties as requested.
Education Requirements:
* Must possess a high school diploma or equivalent. Additional course work in business management, accounting, and/or human resources preferred.
* 2-3 years of demonstrated officemanagement experience in senior living or health services.
$28-30 hourly 11d ago
Office Manager - with QB accounting
Metrospec Technology
Office manager job in Saint Paul, MN
Job Description
Company:
MetroSpec Technology designs and manufactures LED light sources for companies across North America. Its customers manufacture Light Fixtures sold into Architectural, Commercial, and Industrial applications. Not only does Metrospec manufacture here in Mendota Heights, Minnesota, its customers are all American Manufacturers as well. We are innovative, attentive to quality, customer schedule focused, and highly competitive. Metrospec wages, benefits, and bonus structures are top notch. We celebrate our successes and a 25 year history of achievement.
Administrative and Operational duties:
Daily accounting transaction entries and associated reports.
Run daily accounting posting processes
Oversee maintenance, repairs, and ensuring the office is clean and safe.
Managing emails, phone calls, and mail, and directing inquiries appropriately.
Developing and monitoring the office budget, tracking expenses, and time tracking.
Maintaining both physical and digital files, ensuring organization and confidentiality.
Developing and enforcing office policies and procedures to ensure smooth operations.
Providing support and guidance to employees, and potentially handling some HR tasks.
Providing guidance, support, and performance feedback to staff.
Scheduling appointments, organizing meeting rooms, planning company events.
Assisting with scheduling, travel arrangements, and other administrative tasks.
Assisting with the onboarding process, paperwork, training, and setting up workstations.
Enforcing safety procedures and ensuring the office meets all relevant regulations.
Ensuring adequate inventory of supplies and placing orders as needed.
Tools and knowledge:
Must know Quickbooks, and core accounting principles.
Proficient in Microsoft Windows, Word, Excel, Teams applications.
Some familiarity with MRP and manufacturing inventory practices.
Able to perform on-line purchasing with multiple vendors.
Able to work full time, in office sometimes opening or closing.
$47k-69k yearly est. 3d ago
General Inquiries - Corporate Office Positions
Ames Construction 4.7
Office manager job in Burnsville, MN
Ames Construction has built America for more than 60 years, and the exceptional people who make up our team are a vital factor in our success. We are a full-service, heavy civil and industrial general contractor that brings innovative solutions to many market segments, from highway and bridge construction to mining and rail. Ames is a family-owned company that retains its entrepreneurial spirit while offering the experience and stability of a proven construction industry leader. Equipped with our core values of People, Team, Our Bond, Persistence, and Vision, we make communities across the U.S. safer, keep supply chains moving, and lay the groundwork for a sustainable future. By joining Ames, you will be working with talented colleagues at an award-winning, nationally recognized top 75 general contractor.
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For general inquiries or office positions not posted, please apply here.
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Ames Construction is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$54k-67k yearly est. Auto-Apply 60d+ ago
Dental Office Manager
All Smiles Dentistry
Office manager job in Cottage Grove, MN
Job Description
We're looking for an OfficeManager to help lead and grow our Cottage Grove dental practice. This is a great opportunity to step into a newly revitalized office that's building something special-together.
Schedule
Monday & Tuesday: 8:00-6:00
Wednesday & Thursday: 8:00-4:00
Fridays: as needed
About the Office
Our Cottage Grove location is refreshed, growing, and full of momentum. We're proud of the culture we're building-supportive, team-oriented, and genuinely kind. People enjoy coming to work here, and patients feel it the moment they walk through the door.
The Role
As OfficeManager, you'll be the heartbeat of the practice. You'll support the team, help keep the day running smoothly, and play an active role in the continued growth of the office. This role is perfect for someone who leads with confidence, communicates well, and truly enjoys supporting both people and processes.
What We're Looking For
Dental office experience (management experience strongly preferred)
Strong leadership and communication skills
Organized, reliable, and proactive
A team-first mindset with a positive, solution-oriented attitude
Someone who cares about culture just as much as results
Why Join Us
A growing practice with real opportunity
Supportive leadership that values your input
A team environment where people genuinely help one another
An office that feels welcoming, not stressful or cold
If you're looking for a place where your experience matters, your voice is heard, and your work makes a difference every day, we'd love to connect.
Skills:
General Practice
Denticon
SoftDent
Benefits:
Dental
401k
PTO
Compensation:
$28-$32/hour
$28-32 hourly 2d ago
Office Manager
Timeproofusa
Office manager job in Saint Paul, MN
Job Description
TIMEPROOFUSA was founded by some of the home remodeling industry's most respected leaders. We have quickly become America's fastest-growing home improvement company-providing roofing solutions to homeowners across the country. Our rapid growth is driven by one mission: to deliver uncompromising quality, dependable service, and lasting peace of mind to every customer we serve.
As an OfficeManager, you'll be the central hub of TIMEPROOFUSA's daily operations, ensuring the entire branch runs smoothly, efficiently, and with professionalism that reflects our brand. You'll support leadership, coordinate administrative workflows, manage communication channels, and maintain the structure that keeps every department moving forward - all while creating an organized, positive, and high-performing office environment!
What You'll Do
Oversee day-to-day office operations, including administrative tasks, scheduling, supplies management, and facility upkeep.
Serve as the main point of contact for internal staff, vendors, and customers entering or contacting the office.
Maintain and organize company records, documents, and files within CRM systems (i.e. Salesforce) and internal platforms.
Support leadership and department heads with reporting, timekeeping, onboarding/offboarding, IT requests, shipping/receiving office needs, etc.
Manageoffice communications - emails, phone lines, mail, and customer inquiries
Coordinate meetings, trainings, office events, and company calendars to maintain seamless operations.
What's In It for You
$75k - $85k, depending on experience
Full benefits package - Medical, Dental, Vision, 401k, and PTO
Paid training and mentorship from industry-leading experts
Opportunities for growth - advance into HR, Operations, or Administrative Leadership positions
Supportive team culture built on communication, reliability, and recognition
Full-time, W-2 employment
What It Takes to Succeed
Strong organizational and time-management skills - you thrive in a fast-paced environment and keep the office running efficiently
Excellent communication and interpersonal abilities - you maintain professionalism and build trust with staff and clients.
Problem-solving mindset - you can anticipate needs, resolve issues quickly, and keep things moving.
About Us
TIMEPROOFUSA is redefining the future of roofing. With fire-safe materials, sustainable technology, and a leadership team backed by decades of success in home remodeling, we're building smarter, safer homes that stand the test of time.
Our core values-People First, Innovation, Customer Obsession, Integrity & Craftsmanship, and Profit Fuels Our Future-aren't just words on a wall. They drive how we build, lead, and win together.
If you're the kind of person who thrives on challenge, takes pride in excellence, and wants to be part of a team that's changing the industry, this is your moment.
Apply today, take the next step in your career, and let's build something extraordinary together.
$75k-85k yearly 29d ago
Front Office Manager
Prairie Naturopathic Doctors
Office manager job in Minneapolis, MN
Job Description Join our team! We are looking for the right person who is creative and efficient, self-driven, eager to learn, problem solver, and skilled in basic management and communication. Great technology skills is a plus! The successful candidate will be a self-motivated, creative, positive person with strong work ethic, great time management, excellent critical thinking/problem solving skills and customer service skills. Must take pride in being on time, on task, positive, reliable, professional and productive.
Our PurposeBuild Health. Live Well.
Our mission is to help as many people as possible regain and maintain their health by addressing the true causes of disease according to naturopathic principles.
Our Values Our values reflect our purpose, our culture and shape the staff and work experience of PND teams wherever they are.
Integrity: High Integrity - Be Honest and TrustworthyPositivity: Inspire Hope - Seek the GoodCommitment: Embrace the Cause - Take ResponsibilityGrowth: Strive for Greatness - Always Growing
Duties include:
Solo customer service management in a clinic setting
Reception, phone calls, faxing, billing and scheduling of patients
Inventory ordering and management
Maintain HIPAA standards with patient health information
Frequent communication with patients
Managing incoming lab results and patient records, emails, inquiries and other paperwork to assist the health care providers with case management
Teamwork with providers and medical assistants
Other clerical duties as assigned (creating reports, placing orders, data management, etc.)
Contributing to growth through improving efficiency, scheduling and marketing events
Support with facilities management
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$39k-51k yearly est. 6d ago
Front Office Manager
Embassy Suites By Hilton Bloomington/Minneapolis
Office manager job in Minneapolis, MN
Front OfficeManager
As the
Front OfficeManager,
you will oversee all front desk operations, ensuring a smooth and welcoming experience for every guest. You'll lead, train, and support the front desk team while managing scheduling, guest relations, and daily reports. Your leadership will drive service excellence and operational efficiency in the front office.
Key Responsibilities
You will be the leader of our hotel's front office team, ensuring exceptional guest experiences through efficient and seamless operations.
Your daily tasks will include managing front desk staff, overseeing guest check-in and check-out processes, and resolving guest issues.
You will report to the Director of Rooms or General Manager.
A career as a front officemanager can lead to opportunities in various management roles within the hospitality industry, such as director of rooms, hotel operations manager, or even a general management position.
Education & Experience
Hotel experience is always a plus! Applicants should have:
A high school diploma, a GED, or one year of hotel experience
Previous experience in a similar or related position
A combination of education and experience
What You'll Need to Succeed
Eligible to work in the United States
Ability to read, write, and communicate effectively in English
Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations
Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
A warm, professional demeanor that reflects HVMG's Culture of Excellence
Why Our Associates Love HVMG
Career growth opportunities across our nationwide portfolio
Flexible scheduling
Access up to 40% of your earned wages before payday with PayActive
Paid Time Off (PTO) and Paid Holidays
Full healthcare benefits: medical, dental, and vision
401(k) with guaranteed 4% match and no vesting period
Exclusive hotel and food & beverage discounts
About HVMG
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
$39k-51k yearly est. 15d ago
Front Office Manager
HVMG
Office manager job in Minneapolis, MN
As the
Front OfficeManager,
you will oversee all front desk operations, ensuring a smooth and welcoming experience for every guest. You'll lead, train, and support the front desk team while managing scheduling, guest relations, and daily reports. Your leadership will drive service excellence and operational efficiency in the front office.
Key Responsibilities
You will be the leader of our hotel's front office team, ensuring exceptional guest experiences through efficient and seamless operations.
Your daily tasks will include managing front desk staff, overseeing guest check-in and check-out processes, and resolving guest issues.
You will report to the Director of Rooms or General Manager.
A career as a front officemanager can lead to opportunities in various management roles within the hospitality industry, such as director of rooms, hotel operations manager, or even a general management position.
Education & Experience
Hotel experience is always a plus! Applicants should have:
A high school diploma, a GED, or one year of hotel experience
Previous experience in a similar or related position
A combination of education and experience
What You'll Need to Succeed
Eligible to work in the United States
Ability to read, write, and communicate effectively in English
Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations
Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
A warm, professional demeanor that reflects HVMG's Culture of Excellence
Why Our Associates Love HVMG
Career growth opportunities across our nationwide portfolio
Flexible scheduling
Access up to 40% of your earned wages before payday with PayActive
Paid Time Off (PTO) and Paid Holidays
Full healthcare benefits: medical, dental, and vision
401(k) with guaranteed 4% match and no vesting period
Exclusive hotel and food & beverage discounts
About HVMG
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
$39k-51k yearly est. Auto-Apply 16d ago
Office Manager - Aesthetics
Diamond Accelerator
Office manager job in Edina, MN
OfficeManager - Medspa Practice (Twin Cities Area) We are seeking an experienced and organized OfficeManager to join our growing aesthetic medical practice. This full-time, onsite position is ideal for a candidate who thrives in a leadership role, enjoys overseeing clinic operations, and is passionate about supporting a team dedicated to delivering exceptional patient care. Location:
4 days per week in Edina
1 day per week in Fridley
(Candidates should reside in the greater Minneapolis-St. Paul area)
Schedule:
Monday-Friday, 40 hours per week
Compensation & Benefits:
Annual salary: $50,000-$60,000
Health insurance
401(k)
PTO
Profit sharing opportunities
About the Role: The OfficeManager will oversee daily operations across two clinic locations, support the medical and administrative staff, and help ensure a consistently high standard of care and customer service. This individual will be instrumental in holding team members accountable, refining operational processes, and creating a positive, efficient work environment. Key Responsibilities Include:
Managing scheduling, staffing, and daily clinic operations
Supporting the provider and team to maintain quality patient experiences
Overseeing compliance and clinic procedures
Tracking performance metrics and contributing to strategic growth goals
Fostering a supportive, family-oriented team culture
Qualifications:
Minimum 3 years of relevant experience in clinic or medspa operations
Associate or Bachelor's degree required
Demonstrated leadership and people management skills
Strong organizational and communication abilities
Experience holding teams accountable in a professional and respectful manner
Why Join Us? Our team is committed to patient-centered care and a friendly, family-oriented work environment. We offer opportunities for professional growth as the practice expands, and value individuals who bring accountability, initiative, and compassion to their leadership style.
$50k-60k yearly 60d+ ago
Office Manager - Part Time
Olu's
Office manager job in Minneapolis, MN
Part-time Description
Reports to: CEO
Under supervision, the OfficeManager performs office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects to facilitate efficient operation of the organization. The role of this position is defined and impacted by the mutual working relationship established with the Executive Director.
Essential Duties:
Reception -
Provide administrative/secretarial support for Executive Director, Managers, and Supervisors (e.g. answering telephones, assisting visitors, and resolving a range of administrative problems and inquiries).
Anticipate and respond to needs and demands of customers (both internal and external).
Interact with customers in a positive and helpful manner.
Facilitate the prevention and/or resolution of conflict while preserving working relationships.
Executive Director Administration Support -
Provide administrative/secretarial support for CEO (such as assist managing her calendar, preparing materials for meetings, setting-up appointments, travel arrangements, etc.).
Manages access to Executive Director by screening calls and visitors to determine appropriate course of action.
Serves as a liaison, with delegated authority, between Executive Director and subordinate staff by relaying instructions and information and following commitments through to completion.
Interacts and communicates with a strong degree of judgment and discretion
Office Administration -
Coordinate with support staff for operational support activities of the organization; serve as a liaison between managers, supervisors, and staff members in the resolution of day-to-day administrative and operational problems.
Monitors and reconciles departmental or program budget and tracks travel and office expenditures.
Operate desktop computer to compose and edit correspondence and memoranda from verbal direction and from knowledge of organizational policies; prepare, transcribe, compose, type, edit and distribute agendas and minutes of All Staff Meetings.
Create and maintain office documents (such as, forms, invoices, reports, data sheets, etc.).
Maintain the inflow and outflow of goods (food, paper, pens, pencils, notepads etc.), arrange for repair and maintenance of office equipment, receive, store and maintain inventory of office supplies and equipment, and send, receive and sort mail and other packages.
Make and take responsibility for, and demonstrate commitment to, appropriate decisions in a timely manner. Ensure that decisions are made based on policies, rules and organizational directives and solve emerging problems.
Establish and maintain harmonious professional relations by demonstrating respect for and sensitivity to others.
Perform other duties and responsibilities as required.
Project Management -
Ability to plan, organize, and manage resources to bring about the successful completion of a specific project.
Share information, knowledge and personal strengths. Seek to understand and build on different perspectives of others to enhance team efficiency and quality outcomes.
Maintain confidentiality in all aspects on the organization.
Produce clear, concise, logical and grammatically correct written material in English.
Miscellaneous-
As the business needs, the position will require to provide support for Olu's Beginnings, such as child care and administration
Provide social media support for CEO
Assist the CEO in tasks for business success
Education and Experience:
Prefer at least a High School Diploma or equivalent (G.E.D.).
Must have 2 to 3 years of progressively responsible office, customer service, problem solving, and administrative experience or equivalent in a comparable environment.
Qualified status under Minnesota Rule 11 must be maintained (Criminal background studies of individual affiliated with programs licensed by DHS).
Must have ability to work independently in a multi-tasking customer service setting.
Must type 60 w.p.m. with accuracy and be able to transcribe from hand-written notes or verbal instructions.
Ability to proofread the work of self and others with a high degree of accuracy.
Good decision making, problem solving, and judgment skills.
Must be computer literate including basic skills in the use of Word, Excel and Outlook.
Effective communication skills (written and oral).
Previous experience with social media
Licenses:
Valid MN Drivers' License (this is a condition of employment) including personal vehicle insurance coverage.
Use of Tools and Equipment:
Office equipment, such as; computer, keyboard, adding machine, paper cutter, fax, copier, telephone and postage meter.
Language Skills:
Ability to read, write, and comprehend English effectively.
Mathematical Skills:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical Requirements:
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Administrative Assistant job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the Administrative Assistant's job.
While performing the responsibilities of the OfficeManager's job, the incumbent is required to talk and hear. The incumbent is often required to sit and use his or her hands and fingers, to handle or feel. The incumbent is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl; occasionally lift, carry, and put away parcels weighing up to 30 pounds. Vision abilities required by this job include close vision. The incumbent will sit and use a computer workstation, including keyboard and visual display terminal, for extended periods of time.
Work Environment:
The noise level in the work environment is usually quiet to moderate.
The incumbent may be subject to hostile and emotionally upset customers or employees.
This job description is intended to convey information essential to understanding the scope of the OfficeManager's position and it is not intended to be an exhaustive list of experience, skills, efforts, duties, responsibilities or working conditions associated with the position.
COVID-19 considerations:
Olu's follows all Centers for Disease Control and Prevention (CDC), Minnesota Department of Health (MDH), Department of Human Services (DHS) COVID-19 guidelines and recommendations. Olu's observes precautions such as remote interview process, personal protective equipment provided/required, plastic shields at work stations, temperature screenings, social distancing guidelines in place, virtual meetings, sanitizing, disinfecting, or cleaning procedures in place. A mandatory COVID vaccine policy is in place for all Corporate/Headquartered employees.
COVID-19 considerations:
Olu's follows all Centers for Disease Control and Prevention (CDC), Minnesota Department of Health (MDH), Department of Human Services (DHS) COVID-19 guidelines and recommendations.
$33k-51k yearly est. 60d+ ago
Office Manager - Luxury Medspa, Wellness and Longevity
LAK Medspa
Office manager job in Wayzata, MN
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Competitive salary
Employee discounts
Health insurance
Paid time off
OfficeManager Luxury MedSpa, Wellness & Longevity
Company: LAK MedSpa (pronounced LAKE)
Location: Wayzata, MN 55391
Job Type: Full-Time, On-Site
Compensation: $75,000$95,000 base salary + performance bonus
About LAK MedSpa
LAK MedSpa is a physician-led MedSpa, Wellness & Longevity practice located in Wayzata, Minnesota one of the Twin Cities most affluent communities.
We deliver an elevated, concierge-style client experience supported by strong systems, disciplined operations, and high professional standards. Our patients expect excellence and so do we.
We are hiring an OfficeManager to serve as the operational leader of our practice. This is a leadership role with responsibility for people, systems, performance, and growth.
Position Summary
The OfficeManager is responsible for overseeing daily operations, leading the team, managing performance metrics, and partnering with ownership to drive operational and financial success.
This role requires strong leadership skills, operational discipline, comfort with technology, and the ability to deliver a refined client experience in a luxury medical environment.
Key Responsibilities
Manage daily office operations and workflows
Lead, train, and hold accountable front desk and support staff
Establish and track KPIs, production goals, and performance metrics
Design, implement, and optimize a membership program
Implement and manage CRM, scheduling, and reporting systems
Support marketing initiatives including email, social media, website updates, and AI-enabled tools
Ensure a consistent, high-touch luxury client experience
Maintain compliance with policies, procedures, and service standards
Collaborate with ownership on operational planning and execution
Qualifications
35+ years of management experience in MedSpa, medical, wellness, or luxury service environments
Proven people management and leadership skills
Experience tracking KPIs and performance metrics
Strong organizational and problem-solving abilities
Comfortable with technology, CRMs, and reporting tools
Professional demeanor appropriate for an affluent clientele
Ability to work on-site in Wayzata, MN
Compensation & Benefits
Competitive base salary ($75,000$95,000, depending on experience)
Performance-based bonus tied to controllable KPIs
Paid time off and holidays
Employee wellness and aesthetic benefits
Growth opportunity in a physician-led practice
Work Environment
High-touch, client-focused luxury setting
Collaborative, professional team culture
Clear expectations and accountability
Equal Opportunity Statement
LAK MedSpa is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$75k-95k yearly 9d ago
Office Manager
River Oaks of Minnesota 4.3
Office manager job in Columbia Heights, MN
OFFICEMANAGER - RIVER OAKS
Supportive leadership in a mission-driven assisted living community
Why Join River Oak? River Oaks is a warm and welcoming assisted living community dedicated to helping adults with mental health challenges live with dignity, stability, and purpose. We believe that both residents and staff deserve an environment that is engaging, supportive, and rooted in compassion.
We are currently seeking a full-time OfficeManager who will play a key role in supporting day-to-day operations, coordinating medical appointments and transportation, and helping ensure the highest quality of care for our residents. If you're passionate about people, skilled in administration, and motivated by meaningful work, we invite you to apply.
WHAT WE OFFER: ✅ Competitive salary (up to $25/hour and generous benefits package) ✅ 401(k) retirement plan with 5% employer match ✅ Medical, dental, and vision insurance, up to $1,000 employer-funded HSA account ✅ Short- and long-term disability insurance ✅ Life insurance ✅ Paid time off (PTO) ✅ Scholarship assistance ✅ Positive, purpose-driven work environment
A DAY IN THE LIFE: As the OfficeManager, you'll oversee front office operations while working closely with the leadership team to coordinate care services. You'll manage phones, schedule transportation and appointments, assist with resident trust accounts, and support communication across care teams. Your organizational strength and compassionate leadership help ensure that each day runs smoothly for residents and staff alike.
WHAT YOU BRING: ✅ Prior experience in officemanagement or administrative support (required) ✅ Experience working in a mental health or assisted living setting (preferred but not required) ✅ Strong communication and leadership skills ✅ Ability to prioritize, stay organized, and work independently A heart for helping others and contributing to a mission-driven team
SCHEDULE: This is a full-time position, Monday through Friday during standard business hours.
Join Our Team! If you're ready to bring your talents to a team that truly makes a difference, we want to hear from you. Take a moment to complete our fast, mobile-friendly application- we look forward to meeting you!
$25 hourly 7d ago
Office Manager
Legacy Professionals LLP 3.6
Office manager job in Edina, MN
We are a Chicagoland based CPA firm with offices in Edina, MN and Schererville, IN. Our firm specializes in audit, accounting and tax services to employee benefit plans, labor organizations, not-for-profits organizations and governmental entities. Legacy Professionals provides exciting opportunities for its employees to grow and advance. We strongly believe in promoting from within and look for people who possess the desire to build a successful and rewarding career.
In this position, you will provide administrative services to the Partners and employees; coordinate daily office services operations and provide backup to various administrative services and personnel in other departments. This is a hands-on job that requires you to perform many of the administrative tasks of the position. Some Saturday work may be required during the months of January through mid-April (Tax season).
Primary Responsibilities
Supervise daily office services
Purchase and control all office supplies, furniture and equipment
Maintenance of various databases associated with the position
Serve as liaison with the building management and Life-Safety team
Coordinate partner needs on a day-to-day basis, and various support tasks of all departments
Perform other duties as assigned by the Partners of the Minnesotaoffice
Recommends changes in office operation procedures to increase efficiency
Manage reception voicemail box
Word Processing duties
Tax preparation
Partner Support
Provide administrative support for Partners
Firm administrative communications, travel arrangements, firm events, mail distribution, AP process, event tickets, partner meeting arrangements, , manage mailboxes and notary
Office Support
Maintains facilities and office equipment
Office of the building correspondence, supplies, office and office equipment maintenance, day to day Edina office operations
Qualifications
Associate's degree in Business Administration or equivalent work experience
Minimum 2 years of office personnel supervisory experience
Hands-on experience with office equipment and related procedures
High proficiency in MS Word, Excel and Outlook software
Strong communication and interpersonal skills
Ability to work independently and multi-task
Ability to work in a fast-paced environment with regularly shifting priorities and changing situations
Benefits
Great opportunity for growth within the firm
Competitive benefits package (including vacation, sick leave, holidays, medical, dental, vision, 401(k), long/short-term disability, life insurance and a flexible spending account program)
Dress for your day attire
Employee referral bonus
Fun firm sponsored social events
Legacy Professionals LLP is an equal opportunity employer. All applicants must be eligible to work in the U.S.
$39k-55k yearly est. 7d ago
170 Office Manager
Leech Lake Gaming
Office manager job in Cedar Lake, MN
JOB DESCRIPTION: Assure all clerical practices and procedures are being completed in an efficient and timely manner. To serve as major support staff to all departments and to supervise clerical staff.
ESSENTIAL FUNCTIONS
RESPONSIBILITIES:
Has the ability to perform all the duties of supervised positions.
Ensures that all administrative and secretarial staff are trained in exceptional guest service including reception of visitors and staff and recording and forwarding of messages in a timely and efficient manner.
Responsible for records management and the assurance that filing systems are maintained for all departments.
Responsible for ensuring office equipment is operating smoothly at all times.
Maintains and efficient mailing system, including distribution of incoming correspondence.
Responsible for ordering and storing of all office supplies as needed on a weekly basis. Includes the ordering of forms, time cards, I.D. badge materials and any other type of forms that are used by the Casino.
Supervises clerical staff, ensuring that office is adequately staffed for assigned hours and that staff are doing necessary work as assigned, including processing of employee paperwork and forwarding to Gaming office in a timely manner.
Provides major support for all staff, including supervisors, department managers and upper management.
Ensures telephones and computers are operational adequately through troubleshooting on site or through communication with IT Department.
Assure payroll records for department managers and department are correct and forwarded to payroll office in a timely manner.
Maintains knowledge of all events in the property as a whole.
Attends and/or facilitates all mandatory meetings and training.
Maintains confidentiality at all times.
Is sensitive to Native American Culture.
Operates within the parameters of the Leech Lake Gaming Human Resource Policy, Departmental Policy Manual and all Tribal Internal Controls (TICs), and all other applicable regulations.
Secures the assets of Leech Lake Gaming and the Leech Lake Band of Ojibwe.
Performs other duties as assigned.
How much does an office manager earn in Minneapolis, MN?
The average office manager in Minneapolis, MN earns between $28,000 and $62,000 annually. This compares to the national average office manager range of $30,000 to $62,000.
Average office manager salary in Minneapolis, MN
$41,000
What are the biggest employers of Office Managers in Minneapolis, MN?
The biggest employers of Office Managers in Minneapolis, MN are: