Office manager jobs in Morganton, NC - 50 jobs

Job Description Beech Mountain Resort is seeking a highly motivated candidate for the role of Tubing manager. This position is responsible for the operation of the tubing facility and overseeing the well-being of customers and staff. · Assist in training, scheduling, and payroll of attendants on operation of conveyor lift. · Communicate safety expectations to customers. · Being aware and present to ensure a safe and efficient operation. · Professional use of handheld radio. · Opening and closing of conveyors, including but not limited to, snow shoveling and general maintenance. · Consistent daily inspections of conveyor, tubes and tubing lanes throughout the day. · Monitoring and controlling guest traffic. · Must possess exceptional communication and dedication to providing a quality guest experience. Beech Mountain Resort is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Business Office Manager for Senior Living Community - A/P, A/R, Onboarding, Human Resources, Medicaid Experience Required, Payroll Experience Required Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Grow your career with Brookdale! Our Business Office Managers have opportunities for advancement by exploring a new career in positions such as Director of Financial Services, Human Resources Managers and Executive Directors. Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Leader primarily responsible for the business office operations of the community. Responsible for attracting, engaging, developing and retaining the community associates necessary to provide high quality care and personalized services to our residents, while minimizing the use of premium labor (in conjunction with HR department in a CCRC). Supports Executive Director in driving profitable growth and complying with operational processes and regulatory requirements. Ensures effective communication with associates, residents, families, vendors and other visitors to the community. Ensures that residents are properly billed for services provided and leads the timely collection of receivables. Responsible for overseeing payroll process to ensure that associates are paid correctly. Ensures that vendor invoices for goods or services to the community are billed appropriately and are processed for payment on a timely basis. Supports an inclusive community culture. Associates degree (A. A.) or equivalent from two-year college or technical school required; or additional years of experience can be substituted for the education requirement on a year-for-year basis. Minimum of three years related experience and/or training. Previous managerial and office setting experience preferred. May also directly supervise another department. Brookdale is an equal opportunity employer and a drug-free workplace.

Aloft - Mooresville/ Lake Norman | 109 Alcove Road Mooresville, NC 28117 Join Maya Hotels and Take the Next Step in Your Career! Are you a hardworking and customer-focused leader with a passion for hospitality and operational excellence? At Maya Hotels , we are seeking a Front Office Manager to oversee front desk operations, manage a high-performing team, and ensure a seamless guest experience. If you thrive in a fast-paced environment and excel at team leadership, organization, problem-solving, and enjoy working with top hospitality brands this is the opportunity for you! Why Join Maya Hotels? Maya Hotels is a leading name in the hospitality industry, dedicated to providing exceptional guest experience. We are proud to represent multiple outstanding brands including Holiday Inn Express, Candlewood Suites, Avid Hotel, Tru, Hilton Garden Inn, Hampton Inn and Aloft. Our commitment to excellence, coupled with our friendly and welcoming atmosphere, sets us apart in the market. Learn more about us at ******************* What We Offer: Medical, Dental and Vision Insurance. 100% Employer Paid Life Insurance. Voluntary Life and AD&D, STD, Accident and Critical Illness Insurance. Retirement Savings: 401K with Employer Contribution. Employee Perks: Employee Referral Program, hotel discounts, and more! Work-Life Balance: Paid Time Off (PTO). Competitive salary and performance-based bonuses. Career growth opportunities within the Maya Hotels family. A supportive and friendly work environment. The chance to work with ten well-respected hotel brands. : Essential Duties and Responsibilities: Team Development & Leadership: Supervise and train front desk staff, including receptionists, concierge, and bell staff. Set clear performance expectations, conduct regular evaluations, and provide coaching. Foster a positive, team-oriented work environment that enhances guest services. Lead by example by delivering exceptional customer service and professionalism. Guest Services & Experience: Ensure a warm and efficient check-in/check-out process for all guests. Handle guest inquiries, requests, and concerns with professionalism and efficiency. Monitor guest feedback, addressing service improvements and implementing corrective actions. Collaborate with other departments to ensure seamless communication and cooperation. Reservations & Revenue Management: Oversee reservation processes, ensuring accuracy and efficiency in bookings. Implement strategic pricing and upselling opportunities to maximize occupancy and revenue. Monitor room availability, arrivals, and departures to facilitate smooth operations. Work closely with the sales and marketing team to make guest bookings and optimize revenue. Front Office Operations & Compliance: Develop and enforce standard operating procedures for the front office team. Maintain accurate records of guest accounts, financial transactions, and room inventory. Ensure the front desk and lobby area remain clean, professional, and welcoming. Enforce hotel policies, security measures, and emergency procedures to ensure guest safety. Budgeting & Financial Management: Assist in preparing and managing the front office budget to control costs effectively. Monitor departmental expenses, optimizing resource allocation and inventory management. Analyze financial reports and implement strategies to maximize revenue and minimize expenses. Collaborate with accounting to ensure accurate billing and financial reconciliations. Education, Skills and Abilities: Education: Bachelor's degree in hospitality management or related field preferred. Experience: 2+ years of supervisory experience in front office, guest services, hospitality management or in a similar leadership role. Leadership & Communication: Strong ability to train, mentor, and manage front office staff effectively. Guest Relations: Strong ability to interact with guests, resolve complaints, and enhance guest experiences. Problem-Solving & Decision-Making: Ability to think clearly under pressure and make quick, effective decisions. Technical Proficiency: Familiarity with hotel property management systems (PMS) and reservation software. Revenue & Financial Acumen: Understanding of revenue management, budgeting, and reporting. Flexibility: Willingness to work varied schedules, including nights, weekends, and holidays. Physical Requirements: Ability to stand and walk for extended periods during shifts. Ability to lift and carry up to 25 lbs., including luggage and office supplies. Frequent bending, reaching, and handling front desk equipment and materials. Comfortable working in a high-energy, guest-facing environment. Ready to Join the Team? Apply today by submitting your resume detailing your relevant experience to show us why you're the perfect fit for Maya Hotels. We look forward to welcoming you to the Maya Hotels Family! This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any others job related duties assigned by their supervisor. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Qualified individuals with disabilities who require reasonable accommodation to perform the essential functions of the job should contact the Human Resources department.

Store - CHLT-MOORESVILLE, NCDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

This position is based at the board of education and will fill in at a school cafeteria when a manager is absent. Essential Job Functions: * Provides technical assistance to the CN Director, school managers, and staff to implement/monitor program goals and objectives. * Responsible for submitting and processing orders to vendors. * Enter ingredients in POS program, assist in maintaining inventory in Meals Plus (or current operating system). * Assist CN Bookkeeper/Floating Manager for School Nutrition in all duties (will be cross trained). * Assist in new employee training, annual reviews of breakfast & lunch. * Assist with procuring foods and supplies, following established procedures and keeping weekly orders, price changes, as well as keeping records of price comparisons for requests for quotes. * Assist with developing bids for supplies/groceries. * Working knowledge of equipment use and care in the food service cafeterias. Assist with FMX requests for repairs to equipment. * Ability to communicate well with parents, school/program staff, vendors, and the general public, and ACS administrators. * Working knowledge of POS/Financial software programs (Meals Plus/LINQ Financial software). * Assists CN bookkeeper with monthly bank reconciliation, purchase orders needed, generating checks and ordering deposit slips, etc. * Submits annual program applications with DPI. * Assists with second party review of meal applications. * Other duties as assigned by the School Nutrition Director. * Ability to work as a team player. Cafeteria Manager Job Functions: menu planning ordering groceries/supplies food production sanitation service recordkeeping marketing personnel management professional development Requirements: * Associates degree (or in process of obtaining the degree) * ServSafe or Safe Plates Certification (or willing to immediately obtain training and pass the exam) * 3-5 years experience in Child Nutrition preferred * 40 hours/week Salary: Based on qualifications and years of experience. The abilities described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Our office managers not only oversee daily operations of the dental practice including supervising team members, managing patient flow, achieving team goals, and providing mentorship and training, but they also serve as a vital link between the dentist and the entire team, ensuring smooth communication and coordination. This position requires a leader who exemplifies our values of I.M.P.A.C.T: • INTEGRITY: Do the right thing when no one is looking. • MENTORSHIP: We learn from the best and share with the rest. • PARTNERSHIP: Teamwork, unity & collaboration go faster and further. • ACTION: We relentlessly pursue results & continuous improvement. • CARING: We believe empathy will transform lives and strengthen communities. • TRANSPARENCY: We have radically candid conversations to build authentic relationships. WHAT YOU'LL BE DOING: • Daily Operations: Supervise all practice activities and ensure effective coverage for all positions. Manage all opening and closing duties including reconciling daily financials. Manage the supply inventory and act as the primary point of contact for the practice. Oversee internal billing invoices, maintain CPR certifications, and ensure all office policies, including safety and compliance-related policies and procedures, are followed. Utilize tools and resources, such as Workday, my Learning, metric software, and P&L reports, to effectively and efficiently run the office. • Communication & Leadership: Plan, organize, and facilitate a daily morning huddle with all team members and additional team meetings as appropriate. Develop and maintain a positive relationship with doctors and regional managers to ensure effective communication across all levels of the company. • Practice Performance: Achieve results by meeting or exceeding expected monthly and quarterly performance metrics. Ensure end-of-day, weekly, monthly, and quarterly tracking and reporting is accurate and readily accessible to doctors and upper management. Monitor, analyze, and report on weekly/monthly KPI's. Ensure constant alignment with quarterly IMPACT goals. Report out on goals, KPI's, etc. to Regional Manager and Doctors as requested. • Team Member Management & Support: Effectively supervise all practice team members, including managing the team within the Human Resource Information System (HRIS), team member performance management, and issue/conflict resolution. Act as a trusted advisor to team members, providing ongoing guidance, coaching, and support. Help cross train team members for professional development and office efficiency. Manage practice recruiting, hiring, and onboarding of new team members. Manage all team schedules, payroll, and time & attendance, while keeping the appointment scheduler up to date with office hours and doctor availability. • Patient Support & Guidance: Consistently communicate with patients in a courteous, empathetic, and professional manner. Prioritize the patient experience by overseeing a system for answering telephones that ensures timely response, developing and managing the patient flow through the office, and stepping in to assist wherever needed. Provide support to help encourage patients to accept treatment. Ensure accuracy and attention to detail to minimize patient complaints. WHAT YOU WILL BRING: • Skills & Passion: You have a natural ability to relate to others in a compassionate, empathetic way. You have a high level of emotional intelligence and a passion for helping others and ensuring success within the practice. • Communication: Whether it's leading a morning huddle or presenting to leadership, you're a confident communicator with excellent presentation skills. You often over-communicate to eliminate doubts, seek regular feedback, routinely summarize key points, and adapt communication style to suit the audience. • Tech-Savvy: You're comfortable troubleshooting technical issues within the practice and communicating with IT as needed. You are comfortable using Microsoft Programs, such as Excel, PPT, Word, etc. • Problem Solver: You're not just reactive, but proactive in finding creative ways to overcome obstacles and engage team members in issue resolution. You are comfortable mediating and resolving conflicts within the practice in a professional and objective manner. • A Collaborative Spirit: You thrive in team environments and enjoy working with cross-functional teams to make a real impact Pay range = $50,000 - $60,000 annually FLSA Status: Exempt We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.

Our office managers not only oversee daily operations of the dental practice including supervising team members, managing patient flow, achieving team goals, and providing mentorship and training, but they also serve as a vital link between the dentist and the entire team, ensuring smooth communication and coordination. This position requires a leader who exemplifies our values of I.M.P.A.C.T: • INTEGRITY: Do the right thing when no one is looking. • MENTORSHIP: We learn from the best and share with the rest. • PARTNERSHIP: Teamwork, unity & collaboration go faster and further. • ACTION: We relentlessly pursue results & continuous improvement. • CARING: We believe empathy will transform lives and strengthen communities. • TRANSPARENCY: We have radically candid conversations to build authentic relationships. WHAT YOU'LL BE DOING: • Daily Operations: Supervise all practice activities and ensure effective coverage for all positions. Manage all opening and closing duties including reconciling daily financials. Manage the supply inventory and act as the primary point of contact for the practice. Oversee internal billing invoices, maintain CPR certifications, and ensure all office policies, including safety and compliance-related policies and procedures, are followed. Utilize tools and resources, such as Workday, my Learning, metric software, and P&L reports, to effectively and efficiently run the office. • Communication & Leadership: Plan, organize, and facilitate a daily morning huddle with all team members and additional team meetings as appropriate. Develop and maintain a positive relationship with doctors and regional managers to ensure effective communication across all levels of the company. • Practice Performance: Achieve results by meeting or exceeding expected monthly and quarterly performance metrics. Ensure end-of-day, weekly, monthly, and quarterly tracking and reporting is accurate and readily accessible to doctors and upper management. Monitor, analyze, and report on weekly/monthly KPI's. Ensure constant alignment with quarterly IMPACT goals. Report out on goals, KPI's, etc. to Regional Manager and Doctors as requested. • Team Member Management & Support: Effectively supervise all practice team members, including managing the team within the Human Resource Information System (HRIS), team member performance management, and issue/conflict resolution. Act as a trusted advisor to team members, providing ongoing guidance, coaching, and support. Help cross train team members for professional development and office efficiency. Manage practice recruiting, hiring, and onboarding of new team members. Manage all team schedules, payroll, and time & attendance, while keeping the appointment scheduler up to date with office hours and doctor availability. • Patient Support & Guidance: Consistently communicate with patients in a courteous, empathetic, and professional manner. Prioritize the patient experience by overseeing a system for answering telephones that ensures timely response, developing and managing the patient flow through the office, and stepping in to assist wherever needed. Provide support to help encourage patients to accept treatment. Ensure accuracy and attention to detail to minimize patient complaints. WHAT YOU WILL BRING: • Skills & Passion: You have a natural ability to relate to others in a compassionate, empathetic way. You have a high level of emotional intelligence and a passion for helping others and ensuring success within the practice. • Communication: Whether it's leading a morning huddle or presenting to leadership, you're a confident communicator with excellent presentation skills. You often over-communicate to eliminate doubts, seek regular feedback, routinely summarize key points, and adapt communication style to suit the audience. • Tech-Savvy: You're comfortable troubleshooting technical issues within the practice and communicating with IT as needed. You are comfortable using Microsoft Programs, such as Excel, PPT, Word, etc. • Problem Solver: You're not just reactive, but proactive in finding creative ways to overcome obstacles and engage team members in issue resolution. You are comfortable mediating and resolving conflicts within the practice in a professional and objective manner. • A Collaborative Spirit: You thrive in team environments and enjoy working with cross-functional teams to make a real impact Pay range = $50,000 - $60,000 annually FLSA Status: Exempt We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.

Job DescriptionDescription: For over 175 years, Chetola Resort has offered guests a timeless mountain escape in the heart of the Blue Ridge Mountains. Serving as the gateway to beautiful Blowing Rock, North Carolina, Chetola is a luxury destination where refined hospitality meets immersive outdoor experiences-from award-winning dining and spa indulgence to Orvis -endorsed fly fishing and family-friendly recreation. Under new ownership, Chetola is entering an exciting chapter rooted in thoughtful renewal, authentic elegance, and exceptional guest service. With an affluent, year-round clientele, we are committed to delivering warm, memorable experiences through genuine care and operational excellence. THE ROLE Chetola Resort is seeking a service-driven, detail-oriented Front Office Assistant Manager to help lead and train the Front Office team as we align our operations with Forbes Travel Guide service standards, elevating every moment of the guest journey-from pre-arrival to departure-through precision, personalization, and genuine care. This is a visible, hands-on leadership role with a strong emphasis on coaching, training, and developing Front Office associates to consistently deliver elevated, Forbes-aligned service. Working closely with the Front Office Manager and Rooms leadership, the Front Office Assistant Manager ensures service standards are clearly taught, regularly reinforced, and consistently executed across all guest-facing touchpoints. Serving as a daily culture carrier and on-the-floor trainer, this role helps build confidence, capability, and professionalism within the Front Office team-ensuring associates understand not just what to do, but why it matters in creating memorable guest experiences. WHAT YOU'LL DO Training, Coaching & Development Lead daily, shift-based coaching for Front Office associates, reinforcing Forbes service behaviors and standards Train associates on guest arrival and departure, phone etiquette, personalization, service recovery, and professional presence Model elevated service behaviors and provide real-time feedback and course correction during live service Train and coach associates on effective use of hospitality systems, including PMS, POS, phone systems, and digital guest communication tools Reinforce accuracy in data entry, reservation management, folio handling, and documentation of guest preferences to support seamless service Support onboarding and ongoing development using SOPs, service standards, and role-specific expectations Partner with Front Office and Rooms leadership to identify skill gaps and implement targeted training plans Mentor high-potential associates to support leadership development and succession planning Forbes-Aligned Guest Service Leadership Ensure team execution of Forbes standards related to Arrival, Departure, Guest Service, and Public Areas Coach associates on personalization, anticipatory service, professional language, calm efficiency, and effective use of systems during guest interactions Observe guest interactions and provide immediate, in-the-moment coaching to elevate service quality and consistency Be empowered to lead and resolve guest concerns directly, addressing issues quickly, calmly, and with ownership, while exercising sound judgment on when escalation is needed to maintain guest confidence and trust Model effective service recovery techniques for the team, reinforcing accountability, empathy, and solution-oriented thinking Front Office Operations Provide day-to-day oversight and hands-on support across Front Desk, Concierge, and Night Audit operations, with a strong focus on guest issue resolution, clear communication, consistent phone coverage, and system accuracy Coach and hold the team accountable for answering phones promptly, using professional and gracious language, and managing calls efficiently without unnecessary holds or transfers Serve as Manager on Duty as scheduled, acting as the on-site authority for guest resolution, service decisions, and operational continuity Assist with scheduling, coverage, and shift readiness, ensuring the Front Office team is prepared to deliver consistent, elevated service Ensure accuracy across reservations, room assignments, folios, billing, key control, and system notes Communication & Cross-Departmental Training Train Front Office associates on effective cross-department communication and handoffs Reinforce expectations that guest requests are communicated clearly and followed through without repetition Partner with Housekeeping, Engineering, Food & Beverage, Short-Term Rentals, and resort amenities (including the Spa, Fly Fishing and Sporting Reserve) to ensure seamless, well-coordinated guest service across all touchpoints Administrative & Quality Oversight Support audits, cash handling, and reporting accuracy Review guest feedback and service trends to inform training priorities Help develop and maintain training materials, SOPs, and service documentation Requirements: ATTENTION TO DETAIL IN ACTION At Chetola, the Front Office sets the tone for the entire guest experience-and training, empowered decision-making, confident communication, and strong technical execution are how excellence becomes consistent. As Front Office Assistant Manager, your leadership ensures: Service standards are taught, not assumed: Associates clearly understand and consistently apply Forbes expectations for language, posture, eye contact, timing, personalization, and professional phone etiquette. Training happens in real time: Coaching occurs on the floor, during live guest interactions and phone calls-not just in classrooms or manuals. Technology supports service, not slows it: Reservations, folios, room assignments, notes, and guest preferences are entered accurately and consistently across systems to ensure seamless service and communication. Consistency across shifts: Morning, evening, weekend, and peak periods all reflect the same level of polish, responsiveness, and service confidence. Personalization is documented and delivered: Guest preferences, special occasions, and service notes are properly captured in the Property Management System (PMS) and used thoughtfully to personalize future interactions. Guest resolution is handled with ownership: Team members are coached to take responsibility for guest concerns, while you confidently step in to resolve issues directly when needed, modeling calm, thoughtful service recovery. Mistakes become learning moments: Errors-whether service- or system-related-are corrected discreetly with explanation, follow-up, and reinforcement-not blame. Confidence is built through repetition: Training focuses on repeated practice of service behaviors, phone skills, and system workflows until they become second nature. Leaders are developed: High-potential associates are trained not only in service leadership but also in system fluency and operational decision-making. ABOUT YOU A hospitality leader who loves teaching, coaching, and developing others Calm, confident, and trusted to handle guest concerns directly with professionalism and sound judgment Highly observant and skilled at giving clear, constructive, in-the-moment feedback Comfortable modeling service behaviors, guest resolution techniques, and professional communication standards Detail-driven with a passion for elevated service and operational consistency Energized by building team confidence, capability, and accountability REQUIREMENTS Minimum 3 years of progressive management or supervisory experience in hospitality or resort operations, preferably in guest-facing environments Prior experience in a hotel, resort, or luxury service environment strongly preferred Technically proficient and comfortable navigating hospitality systems (including property management systems, point-of-sale platforms, and Google Workspace), using technology to enhance-not hinder-the guest experience Demonstrated ability to train, coach, and develop teams, including during live service situations Proven strength in guest service, communication, and service recovery Strong understanding of Front Office operations, guest service standards, and team leadership Ability to work a flexible schedule including evenings, weekends, and holidays Bachelor's degree in Hospitality Management or a related field preferred WHY CHETOLA One of the largest private employers in the county with a dynamic work setting and strong potential for career growth Join a dedicated and growing team shaping the next era of a beloved mountain resort Contribute meaningfully to a culture rooted in connection, craftsmanship, and care Competitive salary Comprehensive benefits offered to full-time eligible employees, including health, dental, vision, and supplemental benefits as well as PTO, and on-property perks. Chetola Resort is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.

Minimum Qualifications High School diploma or equivalency and demonstrated possession of competencies necessary to perform the work. Ability to pass a criminal background check. Minimum 18 years of age. Preferred Qualifications Genuine commitment to customer service Strong interpersonal communication skills and a friendly demeanor Computer skills in document/spreadsheet design, (Google Drive, Adobe suite, etc.) Close attention to detail Effective organization skills Also, an ideal candidate will have customer service experience and knowledge of Tickets.com and ProVenue ticketing system.

Job DescriptionSalary: $23 - $25 To deliver consistent, high-quality patient and customer experience in a fast-paced environmentencompassing retail, lab, and optometric services in order to support the key results of the organization. General Managers meet operational goals by ensuring the following responsibilities are implemented consistently, with an underlying commitment to the organizations values, the patients and customers, office staff, and excellence in execution. This position is responsible for: Fostering an office environment that is focused on consistently delivering exceptional patient/customer service Daily direct over-site of personnel and operations of the office, assigning specific tasks, duties, and schedules Keeping office staff up to date on required skills-based, policy, and procedure training Implementation of organization selling strategies Partnering with Marketing Manager to generate daily, weekly, monthly reports pertaining to sales, insurance, payroll, and staff Daily bank deposits and sending previous days close totals to the Accounting Team Ensuring staff benchmark performance meets or exceeds office goals Scheduling staff in accordance with payroll guidelines set by the Market Manager or upper management Primary point of contact for weekly payroll accuracy of the office staff Technical Skills and Competencies: Excellent verbal and written communication skills Strong leadership, management, and team-building skills Strong analytical and computer skills Sound judgment, problem-solving and decision making Organizational skills Ability to perform all aspects in regard to optical prescriptions, measurements, product knowledge, adjustments, repairs, troubleshooting patient concerns, verify accuracy of orders Comprehension of vision and medical insurance Organizational and Compliance Duties: Support implementation of new technology and equipment Schedule meetings with staff to ensure the organizations policies and procedures are being communicated and adhered to Maintain compliance with the organizations confidentiality policy in accordance to the Health Insurance Portability and Accountability Act (HIPAA) Monitor processes to ensure compliance with the organizations policies and guidelines Inventory management: optical frames, lab, office supplies Maintaining and creating a safe, clean, organized and inviting environment for both patients/customers and staff by either assigned or assumed responsibilities

This position is based at the board of education and will fill in at a school cafeteria when a manager is absent. Essential Job Functions: Provides technical assistance to the CN Director, school managers, and staff to implement/monitor program goals and objectives. Responsible for submitting and processing orders to vendors. Enter ingredients in POS program, assist in maintaining inventory in Meals Plus (or current operating system). Assist CN Bookkeeper/Floating Manager for School Nutrition in all duties (will be cross trained). Assist in new employee training, annual reviews of breakfast & lunch. Assist with procuring foods and supplies, following established procedures and keeping weekly orders, price changes, as well as keeping records of price comparisons for requests for quotes. Assist with developing bids for supplies/groceries. Working knowledge of equipment use and care in the food service cafeterias. Assist with FMX requests for repairs to equipment. Ability to communicate well with parents, school/program staff, vendors, and the general public, and ACS administrators. Working knowledge of POS/Financial software programs (Meals Plus/LINQ Financial software). Assists CN bookkeeper with monthly bank reconciliation, purchase orders needed, generating checks and ordering deposit slips, etc. Submits annual program applications with DPI. Assists with second party review of meal applications. Other duties as assigned by the School Nutrition Director. Ability to work as a team player. Cafeteria Manager Job Functions: menu planning ordering groceries/supplies food production sanitation service recordkeeping marketing personnel management professional development Requirements: -Associates degree (or in process of obtaining the degree) -ServSafe or Safe Plates Certification (or willing to immediately obtain training and pass the exam) -3-5 years experience in Child Nutrition preferred -40 hours/week Salary: Based on qualifications and years of experience. The abilities described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Job DescriptionDescription: Our Front Desk Manager provides leadership to the front desk team by fostering a culture of excellence, coaching team members for growth, and ensuring exceptional guest registration and service experiences throughout their stay. In this role, the Front Desk Manager embodies Ridgecrest's core values, operating with both integrity and compassion toward our team members and guests, “Impacting Lives for God's Glory through Purposeful Hospitality!” Requirements: The essential functions include, but are not limited to the following: Recruit, train, and manage staff to ensure high performance and continuous improvement. Oversee and enhance operational systems and processes for guest registration. Manage billing processes and ensure timely collection of payments. Develop staff schedules to optimize guest service. Resolve guest concerns promptly, professionally, and with a heart of purposeful hospitality. Collaborate with other departments to support projects and initiatives. Maintain accurate front desk inventory and manage procurement of supplies and materials in accordance with the annual budget. Perform other duties as assigned by the Rooms Director. Consistently exemplify Ridgecrest's Core Values: Serve One Cultivate Relationships Create Purposeful Experiences Make It Better Minimum Requirements Personal affirmation of Ridgecrest's Statement of Faith. Passionate about Ridgecrest's mission: Impacting lives for God's Glory through Purposeful Hospitality. Ability to act with integrity, professionalism, and confidentiality. Excellent verbal and written communication and interpersonal skills. Proven ability to handle confidential information with discretion. Strong organizational and time-management skills. Minimum 2 years of hands-on experience using Property Management Systems and Microsoft Suite products. Qualifications Bachelor's degree in Hotel Management or Hospitality; or a minimum of 5 years of hospitality industry experience. Minimum 3 years of supervisory or management experience. At least 3 years of customer service experience. Physical Demands and Work Environment Position requires working on a computer for an extended time involving visual review of documents and invoices. Extended periods of sitting, working on a computer, and viewing screens. Ability to stand for extended periods and lift to 50 lbs. frequent bending and twisting required. Availability for nights, weekends, and on-call support. Occasional travel required (less than 5% of roles). Purposeful Hospitality is the how related to our what (impacting lives) and why (for God's glory). Therefore, it is essential that every team member understands how to provide purposeful hospitality in their specific areas of responsibility. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.

Job Description BURN BOOT CAMP CULTURE Our mission at Burn Boot Camp is to inspire, empower, and transform lives through community-based fitness. We are a dynamic community whose commitment to each other and the mission is one of a kind. We believe hard work is energizing, problem solving is exciting, and competition is inspiring. Our resourceful, urgent, and innovative attitude creates a fast-paced environment where ideas are encouraged, decision making is promoted, and saying “yes!” to uncharted territory is an everyday practice. We aim to inspire, empower, and transform lives through community-based fitness. POSITION DESCRIPTION Burn Ambassadors play a critical role at Burn Boot Camp as the first contact with our new and current members both in person and on social media. We are looking for enthusiastic individuals who can deliver an exceptional experience to all our members and uphold Burn Boot Camp's high standards. QUALIFICATIONS Ideal candidate is - A problem solver Able to identify areas to improve processes, simplify, and become more efficient Highly organized Detailed Focused on delivering great member service every day during every camp Strong user of MS Office products, especially Excel Strong verbal and written communication skills Strong interpersonal and customer service skills Confident in sales or able to learn a simple sales process Able to prioritize multiple deliverables, work under pressure, and meet deadlines Able to capture content for social media and has a solid understanding of social media This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills, or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add or remove duties as necessary.

Company OverviewYou've Got Maids is one of the largest home cleaning franchises in the USA, and we plan to be #1 in this community! We are growing and have more hours than cleaners! We are inspired to provide top-quality professional home cleaning services to communities across America.Job SummaryThe Office Assistant Manager role manages the office, ensures our cleaners are scheduled to maximum productivity, works with our clients to make sure they are receiving outstanding service, and manages our internal staff. This role involves the use of technology and several different types of software. This role involves working with people, both our internal employees and also our customers. The role involves speaking on the phone. This role involves managing our internal team, training, coaching, and leading them. Responsibilities Work with marketing to ensure consistent lead generation Create and train prospecting process Create and train lead qualification process Hire high-performing salespeople Train new salespeople to ensure success Manage day-to-day performance of all sales team members and deliver reviews Generate ideas for sales contests and motivational initiatives Lead and schedule weekly and/or monthly team meetings with the sales team Track sales team metrics and report data to owner on a regular basis Coach and develop direct reports Implement performance plans Embody company culture and maintain high sales employee engagement Collaborate with YGM HQ on sales technology initiatives Meet pre-determined revenue goals through the activities of direct reports Ensure correct usage of software and other sales applications Train and ensure adherence to the sales process Qualifications Associates or Bachelor's degree; business and marketing majors preferred Three to five years in a sales representative role One year of prior management experience or demonstrated willingness and ability to learn management basics Strong people skills Exceptional written and verbal communication skills Familiarity with data analysis and reporting Hardworking, persistent, and dependable Positive and enthusiastic Familiarity or prior experience in the field of Cleaning Benefits/Perks Weekly Pay Paid Training Paid Holidays & Vacation Promotion opportunities Notice YGM Franchise LLC is the franchisor of the You've Got Maids franchise system. Each You've Got Maids franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, YGM Franchise LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. YGM Franchise LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. Acknowledgment I acknowledge that each independent You've Got Maids franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither YGM Franchise LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. YGM Franchise LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees. Compensation: $13.00 - $13.50 per week Welcome to You've Got Maids Family - With generous pay, a family-friendly schedule, and access to a franchisee supplied vehicle, this is a job that will love you back. By joining the team of a You've Got Maids franchise, you'll be part of a family. You'll also be part of all the families whose houses you'll help hold together and whose kids you'll see grow up. The Opportunity - We make a difference in our customers' lives by providing high-quality home cleaning services from a name they can depend on, coast to coast. Taking care of our employees will always be our priority, this is the heart of You've Got Maids and we offer paid training, the opportunity to advance, and a wonderful work-life balance with your nights, holidays, and weekends off. Learn more about the jobs for which our independently owned and operated franchisees are hiring. Cleaning for a Reason - Come join a brand that cares and gives back to our community. You've Got Maids and many of its franchisees support women battling cancer by lifting the burden of home cleaning and perhaps brightening their day. That is the biggest reward. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to You've Got Maids Corporate.

The Assistant Project Manager / Office Administrator supports both project operations and administrative functions for the company. This role assists Project Managers with scheduling, documentation, coordination, and communication while also handling daily office tasks, recordkeeping, and internal support. The ideal candidate is organized, detail-oriented, and able to balance responsibilities in both field support and office administration. Key Responsibilities: Project Management Support Assist Project Managers with day-to-day project coordination Help prepare and track RFIs, submittals, change orders, and project documents Maintain project files, logs, and reports Support subcontractor and vendor communication Coordinate material orders, deliveries, and project scheduling Help monitor project progress and update tracking systems Attend meetings and prepare notes or follow-up items Visit job sites occasionally to support documentation and progress tracking (optional based on role) Office Administration Answer phones, greet visitors, and support basic office operations Maintain organized filing systems (digital and physical) Assist with payroll processing, timesheet collection, and employee onboarding paperwork Support purchasing, invoicing, and expense tracking Handle incoming/outgoing mail, deliveries, and office supplies Prepare internal reports, correspondence, and forms as needed Coordinate staff schedules, meetings, and appointments Maintain a clean and organized office environment Communication & Coordination Serve as a point of contact between the office and field teams Support project team communication with clients, vendors, and employees Maintain a professional and helpful demeanor with all stakeholders Qualifications: Experience in construction administration or project coordination preferred Strong communication and organizational skills Ability to multitask and manage deadlines in a fast-paced environment Proficient with Microsoft Office (Word, Excel, Outlook) and basic computer skills Ability to learn project management and construction software (Procore, PlanGrid, etc.) High school diploma required; associate or bachelor's degree preferred but not required Experience in civil construction is a plus but not required Reliable, punctual, and able to work independently Work Environment: Office-based with occasional job site visits if needed Fast-paced environment supporting multiple projects Regular interaction with field personnel, vendors, and management

At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training. Primary Purpose: Manage customer service on the Front End. Operate the Front End according to front end standard practice and in compliance with policies, security measures and regulations. Achieve business goals while fostering an environment that produces high levels of customer satisfaction and associate moral. Maximize sales by providing extraordinary customer service and minimize shrink through proper utilization of standard practices. Duties and Responsibilities: Help assist with Food Lion To Go In the absence of the Customer Service Manager, supervise the performance of all duties and responsibilities of all Front End Associates Manage the Front End during designated hours a minimum of three days a week per standard practice guidelines Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast and easy customer service Serve as a model for customer service and instills this value in all associates Manage and achieve Food Lion service standards as delegated by the Customer Service Manager Maintain an efficient and productive Front End operation Support the achievement of budgeted financial and operating results for the Front End Ensure Front End schedules are written to provide extraordinary customer service at all times per standard practice guidelines Understand and follow all company, Front End, Food Safety and Workplace Safety standard practice and policies Ensure that all advertising and sales promotion materials applicable to the Front End are properly utilized Observe and correct all unsafe conditions that could cause associate or customer accidents Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty Monitor shrink and ensure that inventory and moneys are accounted for; provide coaching for associates to recognize and prevent losses Ensure compliance with local, state and federal regulations Provide recognition of accomplishments and offer coaching when necessary Train and develop Office Assistants and Cashiers Ensure office functions are completed accurately and on time Communicate all cash variances to the Customer Service Manager Research over/short discrepancies as reported by the Food Lion Customer Support Center on the weekly over/short report, report updated information or variances to the Customer Service Manager/Store Manager and Store Sales Accounting if necessary Ensure Front End associates operate registers and serve customers in accordance with established policies and procedures Maintain proper knowledge of all sales associate register functions and Front End accounting services which include all Office Assistant functions In the absence of the Customer Service Manager, maintain Front End equipment and place service calls in an efficient manner Successfully complete Computer Based Training (CBT) and Training Aid courses Perform all other duties and projects as assigned Qualifications: A high school graduate or equivalent preferred Excellent interpersonal, organizational, communication and customer service skills Must be able to perform the job duties and responsibilities of Office Assistant Good understanding of store operations preferred Ability and willingness to learn multiple tasks and technical requirements of the job Ability to use technical information to solve problems Ability to lead and direct others Must meet minimum age requirements to perform specific job functions Must be able to meet the physical requirements of the position, with or without reasonable accommodations Physical Requirements: Ability to use computers and other communication systems required to perform job functions Ability to push or pull up to 2000 pounds using a pallet jack Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion Pull or push up to 75 lbs. on occasion Stand 100% of the time, frequently walking short distances Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners Perform repetitive hand and arm motions Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level Meet established volume activity standards for the position Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time Have sufficient visual ability to check ID cards, checks, invoices and other written documents Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. If you have a disability and require assistance in the application process, please contact our Recruiting Department at ***********************

Raines Co. - Your Future is Now The Front Desk Supervisor assists and guides the front office staff through their daily duties and responsibilities. We offer Medical/Dental/Vision benefits, a generous PTO program, points based bonus, daily pay, an Employee Referral bonus program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world's leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate. Essential Functions Ensures Outstanding customer care at all times Maintains a friendly, professional, cheerful, and courteous demeanor at all times Accurately answers inquiries from potential guests and accepts hotel reservations Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion Supervises daily shift process ensuring all team members adhere to standard operating procedures and are friendly and attentive to guest needs and service Trains and directs the workflow and processes of the front desk. Resolves issues/problems and coaches and counsels the front desk team members to ensure a quality operation Resolves customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service Allocates rooms to expected arrivals after checking the guests preferences and special requests Builds strong relationships and coordinates with all other departments (housekeeping, maintenance, etc.) Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner Handles group arrivals and market segment groups and pre-registers each guest and ensures payment is made in full for the group or that billing is correct Controls cash transactions at the front desk and maintains complete responsibility for personal bank Participates in setting yield management strategies, marketing programs and rates Ensures Front desk log (book or system) is always updated and acted upon Ensures safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD Assists all departments in servicing the guests especially during high volume periods Takes responsibility in the absence of the Front Office Manager/Assistant General Manager Produces hotel front desk schedules Participates in the budget and forecast reporting Ensures time and attendance policies and payroll are accurately reflected Qualifications Front Desk Agent, customer service representative, or similar guest-facing experience with supervisory experience Proficient in Microsoft Office or similar computer applications Prior supervisory experience preferred Experience with brand or property specific PMS, M3, Efficenter, Quore, PBX and other hotel related systems preferred Must possess a valid driver's license and reliable transportation and the ability to run off-property errands with minimal notice Must speak English fluently Must have excellent written and oral communication skills Mathematical skills include basic math, percentages and variances Problem solving, reasoning, supervising and motivating Ability to multi-task and interact with people under pressure Raines is proud to be an Equal Opportunity Employer We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pre-employment background check required.

We are looking for a dynamic, experienced Office Manager to join our fast-growing dental partnership network's (“DPN”) Dental team. Guardian Dentistry Partners' (GDP) mission is to support our partner dentist entrepreneurs and teams in building the practices of their dreams. While Guardian brings together passionate, purpose-driven, like-minded dental entrepreneurs who share similar values, each of our partners are very different, and it's those very differences that make us stronger in positively impacting the lives of everyone we serve across our network of practices. Our local partnerships offer the chance to work with Partners and team members dedicated to their communities and their teams. As a member of the Guardian team, you will pursue regional business objectives with our Operations team and be a key contributor to the success of your region and of the entire GDP network. Job Summary: The Office Manager is responsible for the results of the day to day operations of the Dental Practice, creating a positive experience for the patients and staff. The Office Manager provides and implements direction of job responsibilities, and daily assessment of key business indicators. The ideal candidate for this position is an individual who is task oriented, organized and is a “roll-up- your sleeves”, hands on leader of the practice. The Office Manager is the first point of contact for the Lead Dentist and the Management office. Human Resource responsibilities include staff supervision and performance management. Visit our website at; ************************* Primary Job Responsibilities: Sets an example of exemplary customer service Responsible for the overall achievement of production and collection targets of Dental office Utilizes solid financial arrangement techniques to help patients overcome barriers to affording treatment Implements office protocols and procedures to improve efficiency of workflow, create “team” environment and ensure patient satisfaction Ensures Doctor treatment plans are presented professionally, correctly. Continually works on Dental knowledge to improve case presentation Communicates with patients on outstanding balances in tactful, but diplomatic manner via phone calls and letters Manages routine matters such as time off, schedule changes, policies and procedures, special projects Manages the relationship with the insurance carriers Submit payroll on-time and accurately to the payroll company Qualifications: 1 or more years experience preferred in dental or 2 years healthcare management Outstanding professionalism, high moral standards, and a self-motivated work ethic Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients Driven personality to want to strive to be the best in your profession and provide the best care for our patients. Compensation & Benefits: Paid Vacation & Paid Holidays Salary: $50,000 plus bonus 401k Program: with matching contributions Benefits: (offered at 30 hours or more) Competitive health, dental, and vision plan Life Insurance and Disability Insurance FLSA Status: Exempt We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.

To deliver consistent, high-quality patient and customer experience in a fast-paced environment encompassing retail, lab, and optometric services in order to support the key results of the organization. General Managers meet operational goals by ensuring the following responsibilities are implemented consistently, with an underlying commitment to the organization's values, the patients and customers, office staff, and excellence in execution. This position is responsible for: Fostering an office environment that is focused on consistently delivering exceptional patient/customer service Daily direct over-site of personnel and operations of the office, assigning specific tasks, duties, and schedules Keeping office staff up to date on required skills-based, policy, and procedure training Implementation of organization selling strategies Partnering with Marketing Manager to generate daily, weekly, monthly reports pertaining to sales, insurance, payroll, and staff Daily bank deposits and sending previous day's close totals to the Accounting Team Ensuring staff benchmark performance meets or exceeds office goals Scheduling staff in accordance with payroll guidelines set by the Market Manager or upper management Primary point of contact for weekly payroll accuracy of the office staff Technical Skills and Competencies: Excellent verbal and written communication skills Strong leadership, management, and team-building skills Strong analytical and computer skills Sound judgment, problem-solving and decision making Organizational skills Ability to perform all aspects in regard to optical prescriptions, measurements, product knowledge, adjustments, repairs, troubleshooting patient concerns, verify accuracy of orders Comprehension of vision and medical insurance Organizational and Compliance Duties: Support implementation of new technology and equipment Schedule meetings with staff to ensure the organization's policies and procedures are being communicated and adhered to Maintain compliance with the organization's confidentiality policy in accordance to the Health Insurance Portability and Accountability Act (HIPAA) Monitor processes to ensure compliance with the organization's policies and guidelines Inventory management: optical frames, lab, office supplies Maintaining and creating a safe, clean, organized and inviting environment for both patients/customers and staff by either assigned or assumed responsibilities