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Office manager jobs in Nashville, TN - 211 jobs

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  • Customer Experience Coordinator

    Kowboy Fence Company LLC

    Office manager job in Nashville, TN

    About Kowboy Fence Kowboy Fence Company is a trusted, family-owned business with multiple locations in Nashville, Jackson, Knoxville, Huntsville and expanding! We specialize in providing top quality residential and commercial fencing solutions. We take pride in delivering exceptional craftsmanship and personalized service for every client. Responsibilities Answer and direct incoming phone calls, providing excellent customer service and support Manage email correspondence promptly and professionally with customers and internal team members Schedule and coordinate appointments for sales executives, ensuring efficient use of time and accurate calendar management Maintain strong customer relationships through clear communication, timely follow-ups, and attention to detail Identify and assist with process improvements to enhance the overall customer experience and team efficiency Track and update lead information and appointment details within the CRM system (We use Hubspot) Collaborate with sales and operations teams to ensure a smooth and consistent customer journey from inquiry to project completion Qualifications Excellent communication, negotiation, and interpersonal skills Strong customer service mindset with the ability to build lasting relationships Self-motivated and results-driven, with a proven ability to achieve and exceed goals Highly organized with strong attention to detail and the ability to manage multiple projects or accounts at once Able to work independently as well as collaboratively within a team environment Experience in the construction, fencing, or home improvement industry is a plus Proficient with CRM systems and general computer skills High school diploma or equivalent required; bachelor's degree preferred Our Culture At Kowboy Fence Company, we believe in fostering a supportive, team-oriented work environment that encourages growth. Our culture is built on the values of respect, hard work, accountability and FUN. We treat our employees like family, empowering them to take ownership of their roles and offering opportunities for personal development. We pride ourselves on open and transparent communication, where everyone's ideas and contributions are valued. We encourage a positive, can-do attitude and support each other in reaching our collective goals. At Kowboy Fence Company, we don't just build fences we build long lasting relationships with our clients and employees. ```
    $38k-74k yearly est. 5d ago
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  • Office Manager

    Dental Strategic

    Office manager job in Nashville, TN

    Dental Office Manager in Nashville, TN Day-to-day: A premier private dental practice in Belle Meade is seeking a friendly, hard-working, and organized Office Manager who will serve as the gatekeeper of the practice and contribute to a positive, tight-knit office culture. The Office Manager's responsibilities include greeting patients, scheduling appointments, scheduling treatment, verifying insurance, assisting with patient communication, and managing the overall front-office flow to ensure an exceptional patient experience. To be successful in this role, you should have strong interpersonal skills, be comfortable with computers, and maintain an organized and welcoming front desk. A top-performing Office Manager will help ensure the practice runs smoothly from open to close and will be an essential part of both the first and last impression a patient has during their visit. Office Manager Responsibilities Greeting and welcoming patients to the practice Scheduling, rescheduling, and confirming appointments Scheduling treatment and helping patients understand next steps Verifying insurance and assisting with insurance-related questions Collecting payments and discussing financial arrangements when needed Preparing patient charts and daily schedules Maintaining accurate patient records Communicating with patients via phone, email, and PM software Performing general office duties such as scanning, emailing, filing, and organizing front desk areas Requirements Strong computer proficiency Excellent interpersonal and communication skills Reliable, positive attitude with strong work ethic Ability to learn quickly and follow established systems Prior administrative or customer-facing experience preferred Nice to Have Prior experience as an office manager or dental receptionist Experience scheduling patients and verifying insurance Experience with patient management software Benefits IRA with 3% match 4 weeks of PTO Supportive, small team culture Patient-focused environment in a highly desirable Belle Meade location Flexible and competitive salary depending on experience Schedule(Mon & Wed: 7:00 AM - 3:00 PM, Tue & Thu: 7:00 AM - 4:00 PM, occasional Friday: 7:00 AM - 1:00 PM)
    $29k-44k yearly est. 4d ago
  • Business Transformation Manager- Supply Chain

    Capgemini 4.5company rating

    Office manager job in Nashville, TN

    Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients' opportunities in the evolving world of cloud, digital and platforms! Building on its strong 50-year+ heritage and deep industry-specific expertise, We enable organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries! Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. Overview: The Business Transformation Manager will be responsible for developing, scoping, and helping to deliver Intelligent supply chain solutions to customers in targeted industries. This role will be engaging with clients to understand their requirements and discover their needs to propose a wide range of solutions in line with industry best practices and state of art software solutions. What will you do: Drive customer project and consulting engagements to deliver stated client requirements Contribute to presales client engagements to scope solutions and develop winning proposals Deliver supply chain maturity assessments to provide clear roadmaps for improvements Develop supply chain business cases to showcase quantitative and qualitative ROI (return on investments) Define and implement value metrics and KPIs that will demonstrate visible business success Contribute to the creation of practice assets and product offerings across supply chain functional areas Provide critical inputs to process design and Target Operating Models working alongside the delivery and execution teams Provide ongoing support and thought leadership to customers to continually improve their supply chain maturity by demonstrating and delivering value Seamlessly collaborative with cross-functional teams within Capgemini for proposal development and solution delivery Self-starter, looking for internal and external improvements to grow the business. What you should have: Bachelor's Degree required, Master's Degree preferred 5-10 years of relevant supply chain experience in industry operations or consultancy. Strong Supply chain knowledge including, Demand Planning, Demand Sensing, S&OP/IBP, Production and Capacity Planning, Inventory Management, Order Fulfillment, Logistics, Transportation, Data and Analytics Ability to analyze supply chain operational data, to identify opportunities and develop insights. Perform fit-gap analysis Ability to understand customer's businesses and supply chain needs and leverage it to effectively design solutions to drive business value Excellent interpersonal, presentation, and client relationship-building and facilitation skills (meeting sessions, conflict resolutions, brainstorming etc.) Ability to handle complex situations with little to no guidance. Demonstrated ability to navigate in complex project environments and ability to communicate and influence senior management Experience in creating and improving Supply chain Target Operating model and process design Expertise in leading, defining and aligning on key supply chain design topics and decisions. Exposure to digital technologies and process models Any relevant supply chain specific certifications like APICS are desirable Willingness to travel up to 50% Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is [recruiter to insert salary range]. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
    $86k-111k yearly est. 1d ago
  • Front Office Manager - Marriott Nashville Airport

    Graduate Hotels 4.1company rating

    Office manager job in Nashville, TN

    Marriott Nashville Airport is seeking an energetic, experienced, and hands on Front Office Manager to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Monitors daily status of rooms, rates, discount rates and packages. Maintains current list of available rooms for walk situations. Coordinates blocking of rooms. Acts as the "Service Champion" for the Front Office and creates a positive atmosphere for guest relations Ensures recognition of employees is taking place across areas of responsibility. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Ensures staff communicates effectively with the Housekeeping team. Maintains productive relationship with Valet Parking provider. Regularly reviews department budget to meet budgeted wages and general expenses. Checks printed registration cards against information on arrival report and rectifies any discrepancies. Ensures prompt and courteous service to guests. Pre-registers guests according to standards. Completes and monitors employee schedule. Monitors VIP arrivals. Keeps track of rooms to ensure accurate status and readiness for check-in. Hires, coaches and disciplines direct reports. Interacts positively and professionally with guests to resolve issues. Acts as Manager on Duty as required. Works nights, weekends, and holidays as necessary. Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of three (3) years in similar leadership role. (I.E. Front desk supervisor, Assistant Front Office Manager, etc.) Minimum of High School education, post-high school education preferred KNOWLEDGE, SKILLS AND ABILITIES Basic math skills Ability to communicate effectively verbally and in writing Strong leadership skills Ability to exceed expectations of guests and team members Excellent time management skills In-depth knowledge of hotel Front Desk operations *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.
    $43k-54k yearly est. 14h ago
  • Office Manager

    Hudson Automotive Group 4.1company rating

    Office manager job in Clarksville, TN

    Wyatt Johnson Subaru, a Hudson Automotive company, is looking for an energetic and self-driven Office Manager to join our growing team. Hudson Automotive, a 3 rd generation family-owned automotive group is one of the fastest growing auto dealer groups and management companies in the Southeast U.S. If you are an energetic, self-motivated person who loves helping customers, it's time to shift your career into gear with Wyatt Johnson Subaru! ONLY APPLICANTS WITH PREVIOUS ACCOUNTING EXPERIENCE WILL BE CONSIDERED What do we offer? Collaborative work environment and customer centric culture Top Compensation: $60k Schedule: 7AM- 4PM Medical, Dental, Vision, and Life Insurance 401k Paid Vacation/Holidays Continuous Employee development through Hudson Academy Employee discounts on products & services Who are we looking for? Energetic Personality Motivated career individuals Collaborative team players Customer Service driven individuals Qualifications: Experience processing, generating, and presenting financial data and reporting. Track record of successfully managing an accounting office and administrative functions. Detail oriented team player who thrives in a collaborative environment. Excellent communication skills. Are you ready to work in a rewarding, high-energy environment, and state-of-the-art facility? Come take the next step of your career with Hudson Automotive Group. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $60k yearly 6d ago
  • Dental Office Manager

    Wave Dental Professionals

    Office manager job in Goodlettsville, TN

    Office Manager - Dream Dental Goodlettsville, Tennessee Dream Dental is looking for a strong, experienced, and people-focused Office Manager to lead our front office team. We're an established, high-volume practice with a large and loyal patient base, and we're seeking a leader who can ensure smooth operations, support team growth, and help maintain the exceptional patient experience we're known for. What We Offer: 4 days in office, 1 day admin Full comprehensive benefits package Supportive, collaborative team culture Modern practice using Open Dental Large, steady patient base Generous commission structure Requirements: Management experience in a dental office required Strong leadership, coaching, and team-building skills Experience with treatment plan presentation and financial discussions Knowledge of dental insurance, scheduling, and front office workflows High level of professionalism, reliability, and problem-solving ability Strong communication and organizational skills Key Responsibilities: Oversee daily front office operations to ensure efficiency and exceptional patient service Lead, train, motivate, and support front office team members Present treatment plans and discuss financial options confidently with patients Collaborate with clinical providers to maintain smooth patient flow Manage schedules, patient communication, and office systems in Open Dental Monitor practice performance metrics and ensure goals are met Handle escalated patient concerns with empathy and professionalism If you're an experienced dental leader who thrives in a fast-paced environment and loves delivering outstanding patient care through great systems and great people, we'd love to speak with you! Apply today and grow your leadership career with Dream Dental in Goodlettsville! #indeedwavedp
    $34k-48k yearly est. 4d ago
  • Front Office Night Manager

    Sh Hotels 4.1company rating

    Office manager job in Nashville, TN

    Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. The front office = the heart of every single one of our hotels. It's the team who first greets guests when they step inside our hotel, attends to their every request, and introduces them to the brand. Supervising that team is a big job, because it requires a diverse range of skills, from analytical thinking and problem solving to self-assuredness and an ability to get along with everyone. Not to mention an almost instinctive desire to enhance the stay of every single guest. We're currently seeking an impossibly charismatic Front Office Night Manager. Our dream candidate intimately understands the dynamics of this role and how it greatly impacts the overall guest experience at our hotels. If you feel this role is calling out your name, we'd love to hear from you. About you... Passionate about hotel operations and guest service with a minimum of 3 years' experience working in a Night Management role, preferably within an upper upscale or luxury hotel environment. Advanced knowledgeable of front office operations, a strong leader and a proven track record in guest and team member engagement and financial performance. Excels at communication, both verbal and written. About us... As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
    $38k-50k yearly est. 8d ago
  • Supervisor, Medical Support Services

    Athena Health Care Systems 4.4company rating

    Office manager job in Nashville, TN

    At Athena Care, our mission is to improve access to quality mental health care so that people can live happier, healthier, more productive lives. Our vision is to create the leading mental health services platform in Tennessee and neighboring states. Services include diagnostic assessment, medical management, psychotherapy, and TMS and Spravato treatments along with Intensive Outpatient Services for adolescents and adults. Founded in 2001, Athena Care is “in-network” with most major insurance plans. Athena Care is currently seeking a Supervisor of Medical Support Services for our Nashville and surrounding clinics with a schedule of Monday - Friday, 8am - 5pm. The Supervisor, Medical Support Services, provides leadership, oversight, and operational supervision for Athena Care's medical support teams, with primary responsibility for Medical Technicians (in-clinic) and Medical Technician Phone Line / Float staff workflows. This role ensures high-quality clinical support for medication providers and interventional psychiatry programs (Spravato, IM Ketamine, TMS), while maintaining strong compliance with training standards, clinical documentation requirements, patient safety protocols, and regulatory requirements. The Supervisor should be comfortable responding to clinical inquiries from the medical technicians when they need guidance but may not need the provider. The Supervisor, Medical Support Services, serves as a key liaison to medication providers and clinical operations leadership, ensuring Medical Technicians deliver consistent, compliant, and patient-centered care across all assigned locations and phone-based support functions. Requirements Core Job Duties & Responsibilities 1. Team Leadership & Staff Supervision Serve as the primary supervisor for Medical Technicians and Phone Line/Float Medical Technician staff. Provide coaching, guidance, and performance feedback through ongoing mentorship and routine check-ins. Manage accountability, attendance, and performance improvement plans as needed. Support recruiting needs through interviewing, selection input, onboarding, and new hire training. Provide retraining or corrective action when gaps in performance or compliance are identified. 2. Clinical Operations Oversight (Spravato / IM Ketamine / TMS) Ensure Medical Technicians follow provider-established protocols and guidelines for interventional psychiatry services. Ensure high-quality patient observation, patient engagement, and therapeutic support practices are maintained across all services. Oversee controlled substance workflows and ensure ordering, inventory, and storage are completed in compliance with DEA/FDA requirements. Coordinate logistics and ensure readiness for daily treatment schedules at all sites. May require some hands-on direct patient care for IV Ketamine with the oversight and support of our medical team. 3. Phone Line / Float Operations Supervision Oversee phone line clinical support workflows including patient calls, texts, voicemails, messages, and faxes. Ensure staff appropriately delegate clinical concerns to providers and respond to patient needs in a timely and professional manner. Ensure workflows for pharmacy communications, appointment support, and patient triage are consistently followed. Manage float scheduling and clinic coverage across Middle Tennessee sites to ensure operational continuity and patient care needs are met. 4. Training & Ongoing Education Ensure continuing education and competency validation occurs regularly to maintain clinical excellence and compliance. Maintain accurate training documentation and ensure all staff meet required competencies. Ensure staff have proper support for EMR documentation standards and workflows. 5. Compliance, Audits & Quality Assurance Conduct routine audits for interventional psychiatry programs and phone line operations to ensure compliance and quality. Monitor documentation compliance in EMR and ensure staff documentation meets standards. Ensure compliance with regulatory requirements including OSHA, CLIA, HIPAA, CMS, and applicable state oversight requirements. Identify and resolve issues impacting patient experience and provider support, escalating as needed. 6. Performance Metrics & Monitoring Monitor and manage phone line team performance expectations using established metrics. Ensure phone line teams are meeting targets related to: Call and text acceptance rates Availability standards Average handle time expectations Schedule adherence Prior authorization completion targets Provide monthly performance reviews, coaching, and support plans to drive improvement. 7. Inventory, Supplies & Facility Readiness Manage inventory and ordering for onsite labs and interventional psychiatry programs including TMS and Spravato supplies. Ensure supplies are stored safely and appropriately, and that clinics remain fully stocked for daily operations. Monitor and ensure accuracy of clinical logs (e.g., refrigerator logs, controlled substance tracking, treatment logs). 8. Provider Support & Patient Access Act as liaison between medication providers and medical support teams to ensure smooth workflows and strong communication. Support appointment scheduling when needed and ensure adequate coverage at all sites. Ensure REMS enrollment and payer requirements are met for Spravato program participants. Job Requirements & Qualifications Education / Experience Associate's degree or higher in related field preferred. Prior experience in mental health or interventional psychiatry environment preferred (TMS and/or Spravato). Prior experience managing clinical or medical support teams preferred. Licenses / Certifications Current, unrestricted LPN or RN license issued by the state of TN required. Current CPR/BLS certification required (may be obtained prior to start date). Valid driver's license and ability to pass MVR screening requirements. Knowledge, Skills & Abilities Strong understanding of psychiatric disorders and interventional psychiatry treatment protocols Knowledge of regulations and compliance standards (OSHA, CLIA, HIPAA, CMS, etc.) Ability to complete manual vitals and perform blood draws Ability to train others effectively and coach performance improvement Strong organization, problem-solving, communication, and professional judgment Physical Requirements Office-type role with limited reaching, pulling, pushing, or carrying. Salary Description $75,000 per year
    $75k yearly 11d ago
  • Dental Office Manager

    Star Dental Partners

    Office manager job in Franklin, TN

    Titan Dental is now hiring a Full Time Dental Office Manager in Franklin, TN! Enjoy a great schedule! Monday, Wednesday, Thursday: 7:30 am - 5:15 pm Tuesday: 9:00 am - 4:00 pm Friday: 9:00 am - 1:00 pm We are seeking a knowledgeable, reliable Dental Office Manager to join our community of collaborative, high-quality clinical, business and operations professionals. To learn more about this quaint and friendly office, visit: *********************** Job Summary Within the SDP affiliated network of dental practices, the Office Manager (OM) is responsible for monitoring and managing the operations of a single location. The OM will focus on executing numerous operational tasks in their dental practice with the goal of enhancing practice level efficiencies and growth in conjunction with the SDP support team and the primary dentist of the practice. The OM works closely with the Regional Director of Operations (RDO) to drive a positive team culture and achieve positive practice results. Values & Competencies • Integrity • Accountability • Customer-centric • Effective leadership skills • Experience in P&L Management • Demonstrates flexibility as appropriate • Results-driven • Ability to successfully multitask under pressure • Strong organizational skills • Strong attention to detail and takes initiative • Proficient in Time Management • Excellent communication skills (verbal/written) Responsibilities • Team leadership, coaching and training • Profit & Loss (P&L) management • Staff and patient scheduling • Time & Attendance (T&A) management • Payroll process management • Accounts Payable (AP) managementManage insurance claims and other forms of payment • Patient satisfaction and experience • Collaborate on internal and external marketing efforts • Implement policies and procedures • Promote SDP company policies and best practices (published or otherwise communicated) • Management of dental licenses and other related certifications • Maintain current safety procedures and personal protective equipment required to minimize health risks • Other job duties as assigned Qualifications • 5 years of dental office management experience required • Proficient in dental performance management software (Dentrix, Eaglesoft, etc.) • Strong understanding of marketing strategies, platforms, tools and metrics • Intermediate experience with Microsoft Office Suite of applications (Excel, Outlook, SharePoint, and Word) • Solid understanding of P&L management (budgeting) • Works well independently • Comprehensive understanding ability to enforce current labor laws • Adhere to current regulatory agency guidelines (OSHA, HIPAA, CDC, etc.) Work Environment/Conditions • Ability to maintain a full-time employment schedule approximately 40 hours per week; extended hours may be requested or required • Ability to travel up to 10% • Prolonged sitting and standing as needed • Ability to lift up to 15 lbs. • Exposure to potentially hazardous objects and/or materials • Ability to wear appropriate work attire as needed or required Practice Description Additional employment benefits include: Patient-centric community approach Work/life balance Opportunity for career growth Professional development and support with continuing education Strong business and operational teams Employee Assistance Program (EAP) for all employees and their household 401K Full-Time (FT) Employees are eligible for: Paid Time Off Paid Company Holidays, Bereavement, and Jury Duty Paid $25k Basic Life & AD&D insurance Medical, Dental, and Vision Short Term Disability Voluntary Life & AD&D Insurance Pet Insurance Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives Equal Employment Opportunity Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $33k-48k yearly est. Auto-Apply 1d ago
  • Front Office Manager - Soho House Nashville

    Soho House & Co

    Office manager job in Nashville, TN

    Job Description The role… At Soho House the Front Office Manager encompasses the highest level of hospitality and approachability by creating professional relationships with internal and external stake holders, developing/creating efficient and effective process that drives positive / rememberable member and guest experience as well as fun and inviting. The Front Office Manager at Soho House oversees rooms (hotel) and Front Office operations; including Butlers, Receptionists, and Member Services and assisting with managing the Reservations/PBX Department as well as manages the Evening Membership Guest List. A successful Front Office Manager has previous experience managing a high-volume, elevated and customer driven boutique property. In addition to a keen eye for detail, and unmatched enthusiasm for hospitality and the Soho House brand. Main Duties Influential leader that creates and refines efficiency by implementing process that enhances member / guest experience and motivates staff to proactively welcome experience Develop and monitor yearly departmental goals, related to payroll, expenses, staffing levels and guest service Create monthly budgets; keep rooms, expenditure, and staff costs in check as well as guests' correspondences, process all guests and members claims and disputes; Emphasis on accuracy and proper follow-up Oversee concierge role and provide information about local attractions, shopping and points of interest in the city Contribute to yearly departmental goals, related to payroll, expenses, staffing levels and guest service as well as responsible for monitoring and supporting daily operations, greet hotel guests and members upon arrival Supervise, direct, coordinate, inspire and persuade staff in order to maintain service standards set forth by Soho House & Co as well as Ensure all new hires are provided a proper On-Boarding Training Participate in identifying talent gaps, interviewing and hiring staff as well as host staff meetings and training opportunities to develop and grow staff skills as well as provide counseling and discipline when applicable Communicate daily events, guest lists, VIP's, room (hotel) occupancy and sales budget Maintain quick correspondence in courteous, professional and rapid manner in order to resolve all guest and staff inquiries Collaborate with controller and Purchasing Manager to ensure all perishable and nonperishable items are ordered available to distribution and inventory is maintained Deliver the highest standards of customer service and process, track and report all guests' disputes and claims Required Skills/Qualifications Minimum of 5+ years' experience managing Front Office operations Extensive knowledge of Opera, Salesforce, Open Table and Google Sheets is a must Detail oriented, ability to multitask and work in a fast-paced environment Customer services oriented and excellent verbal and written communication skills Flexible schedule, evenings, weekends as needed Bilingual language skills a plus Hospitality Degree preferred Physical Requirements Must be able to seize, grasp, turn and hold objects with hands. Must be able to make periodical fast paced movements are required to go from one part of the property to others. Must be able to move, pull, push, carry or lift at least 30 pounds. Must be able to occasionally kneel, bend, crouch and climb is required. Must be able to perform physical activities such as lifting, cleaning, and stooping. Must be able to stand, walk, lift, and bend for long periods of time. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match Paid Time Off: Full- Time Employees have sick day's + vacation days Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability Learning & Development: An extensive range of internally and externally run courses are available for all employees. Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.
    $36k-49k yearly est. 3d ago
  • Front Office Manager

    Athena Hospitality Group

    Office manager job in Nashville, TN

    Description: RESPONSIBILITIES: Directly supervise all front office personnel and ensure proper completion of all front office duties. Direct and coordinate the activities of the front desk, reservations, guest services, laundry, breakfast, and telephone areas. Ensure the proper appearance of the lobby and all public areas, including the complimentary breakfast area. Act as the Manager on Duty (MOD) when the General Manager is not available. PRIMARY FUNCTIONS: Revenue: Financial: Aggressively pursue the hotel's revenue goals and effectively utilize yield management and revenue maximization tools. Constantly seek new ways to increase room revenue and occupancy. Rates: Aggressively and effectively manage and continuously update rates on the web and all other distribution channels. Guest Acquisition: Work closely with the sales team and capitalize on all revenue opportunities. Profit: Effectively control and manage all front office and breakfast area operational expenses including labor, overtime, supplies etc., and seek and implement cost saving strategies. Quality: Guest Service: Ensure that the hotel meets/exceeds Athena Hospitality Management and Brand standards for guest satisfaction. Leadership: Leading: Motivate, coach and train Front office team Associates, set goals and hold team Associates accountable, and provide feedback, rewards, and recognition. Work Ethic: Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to Athena Standard Operating Procedures. JOB DUTIES: Send a daily end of the day activity and accomplishment email to the General Manager Be proficient in the use of the property management system, and train front desk personnel on the system. Have a good understanding of all of the hotel operating procedures. Enforce all existing and new policies and procedures with the front office and breakfast area staff. Maintain proper staffing in all front office (including Laundry) areas Prepare and post the front office (including laundry) and breakfast area staff work schedules in a timely fashion. Conduct regular performance reviews of front office, laundry, and breakfast area staff. Constantly monitor front office communications logs. Monitor the appearance of all front desk, laundry, and breakfast area staff, to ensure they are following company uniform policy. Conduct departmental meetings, and individual meetings as needed. Supervise delegated responsibilities and follow up. Be proficient in the use of all front office equipment such as credit card machine, copier and fax. Exhibit good leadership skills. Maintain all equipment, conduct an inventory on the last day of each accounting period, and maintain office and breakfast area supplies at par. Inform the General Manager of any unique situations, or unusual developments in front office operations. Handle guest complaints effectively. Be willing and able to work any shift, including audit and fill in when other employees are not able to work their scheduled shift. Complete weekly schedules for front office and breakfast area staff as per standard operating procedures. Understand the Chart of Accounts in order to code the invoices for the Front Office and the breakfast area. Process reservations by mail, telephone, fax, and central reservation systems referrals. Process reservations received from sales offices and other hotel departments. Have complete knowledge of room types and offered rate plans. Open and close out discount rates on reservation systems when applicable. Fully understand the hotel's franchise policy on guaranteed reservations and no-shows. Process cancellations and modifications to reservations. Promote goodwill by being courteous, friendly, and helpful to guests, managers, and all other associates. Properly maintain and carry out the Lost & Found Log and items. OPTIMUM ATTRIBUTES: Effective Communication skills Pleasing personality Good team player Good listener Well-groomed and professional appearance. Open with praise, discreet with criticism. Disclaimer This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed. EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status. Requirements:
    $36k-49k yearly est. 27d ago
  • Front Office Night Manager

    Starwood Hotels

    Office manager job in Nashville, TN

    Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. The front office = the heart of every single one of our hotels. It's the team who first greets guests when they step inside our hotel, attends to their every request, and introduces them to the brand. Supervising that team is a big job, because it requires a diverse range of skills, from analytical thinking and problem solving to self-assuredness and an ability to get along with everyone. Not to mention an almost instinctive desire to enhance the stay of every single guest. We're currently seeking an impossibly charismatic Front Office Night Manager. Our dream candidate intimately understands the dynamics of this role and how it greatly impacts the overall guest experience at our hotels. If you feel this role is calling out your name, we'd love to hear from you. About you... Passionate about hotel operations and guest service with a minimum of 3 years' experience working in a Night Management role, preferably within an upper upscale or luxury hotel environment. Advanced knowledgeable of front office operations, a strong leader and a proven track record in guest and team member engagement and financial performance. Excels at communication, both verbal and written. About us... As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
    $36k-49k yearly est. Auto-Apply 9d ago
  • Front Office Manager - Soho House Nashville

    Soho House

    Office manager job in Nashville, TN

    The role… At Soho House the Front Office Manager encompasses the highest level of hospitality and approachability by creating professional relationships with internal and external stake holders, developing/creating efficient and effective process that drives positive / rememberable member and guest experience as well as fun and inviting. The Front Office Manager at Soho House oversees rooms (hotel) and Front Office operations; including Butlers, Receptionists, and Member Services and assisting with managing the Reservations/PBX Department as well as manages the Evening Membership Guest List. A successful Front Office Manager has previous experience managing a high-volume, elevated and customer driven boutique property. In addition to a keen eye for detail, and unmatched enthusiasm for hospitality and the Soho House brand. Main Duties * Influential leader that creates and refines efficiency by implementing process that enhances member / guest experience and motivates staff to proactively welcome experience * Develop and monitor yearly departmental goals, related to payroll, expenses, staffing levels and guest service Create monthly budgets; keep rooms, expenditure, and staff costs in check as well as guests' correspondences, process all guests and members claims and disputes; Emphasis on accuracy and proper follow-up * Oversee concierge role and provide information about local attractions, shopping and points of interest in the city * Contribute to yearly departmental goals, related to payroll, expenses, staffing levels and guest service as well as responsible for monitoring and supporting daily operations, greet hotel guests and members upon arrival * Supervise, direct, coordinate, inspire and persuade staff in order to maintain service standards set forth by Soho House & Co as well as Ensure all new hires are provided a proper On-Boarding Training * Participate in identifying talent gaps, interviewing and hiring staff as well as host staff meetings and training opportunities to develop and grow staff skills as well as provide counseling and discipline when applicable * Communicate daily events, guest lists, VIP's, room (hotel) occupancy and sales budget * Maintain quick correspondence in courteous, professional and rapid manner in order to resolve all guest and staff inquiries * Collaborate with controller and Purchasing Manager to ensure all perishable and nonperishable items are ordered available to distribution and inventory is maintained * Deliver the highest standards of customer service and process, track and report all guests' disputes and claims Required Skills/Qualifications * Minimum of 5+ years' experience managing Front Office operations * Extensive knowledge of Opera, Salesforce, Open Table and Google Sheets is a must * Detail oriented, ability to multitask and work in a fast-paced environment * Customer services oriented and excellent verbal and written communication skills * Flexible schedule, evenings, weekends as needed * Bilingual language skills a plus * Hospitality Degree preferred Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to make periodical fast paced movements are required to go from one part of the property to others. * Must be able to move, pull, push, carry or lift at least 30 pounds. * Must be able to occasionally kneel, bend, crouch and climb is required. * Must be able to perform physical activities such as lifting, cleaning, and stooping. * Must be able to stand, walk, lift, and bend for long periods of time. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.
    $36k-49k yearly est. Auto-Apply 3d ago
  • Front Office Night Manager

    Shhotelsandresorts

    Office manager job in Nashville, TN

    Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. The front office = the heart of every single one of our hotels. It's the team who first greets guests when they step inside our hotel, attends to their every request, and introduces them to the brand. Supervising that team is a big job, because it requires a diverse range of skills, from analytical thinking and problem solving to self-assuredness and an ability to get along with everyone. Not to mention an almost instinctive desire to enhance the stay of every single guest. We're currently seeking an impossibly charismatic Front Office Night Manager. Our dream candidate intimately understands the dynamics of this role and how it greatly impacts the overall guest experience at our hotels. If you feel this role is calling out your name, we'd love to hear from you. About you... Passionate about hotel operations and guest service with a minimum of 3 years' experience working in a Night Management role, preferably within an upper upscale or luxury hotel environment. Advanced knowledgeable of front office operations, a strong leader and a proven track record in guest and team member engagement and financial performance. Excels at communication, both verbal and written. About us... As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
    $36k-49k yearly est. Auto-Apply 9d ago
  • Front Office Manager

    Avion Hospitality

    Office manager job in Brentwood, TN

    The Front Office Manager is responsible for ensuring the operation of the Front Office in an attentive friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly. Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative, executive, or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time. Requirements Education & Experience At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. Supervisory experience required. Must be proficient in Windows operating systems, Company approved spreadsheets and word processing. Must have a valid driver's license from the applicable state. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high pressure situations. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need. Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Job Duties & Functions Respond to all guest requests, problems, complaints and/or accidents presented at the Front Desk or through Reservations, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach, counsel and discipline all Front Desk personnel according to Avion Hospitality S.O.P.'s. Ensure compliance to brand and company training, using the steps to effective training according to Avion Hospitality standards. Prepare and conduct all Front Desk interviews and follow hiring procedures according to Avion Hospitality S.O.P.'s. Conduct all 90 day and annual Front Desk employee performance appraisals according to S.O.P.'s. Develop employee morale and ensure training of Front Desk personnel. Maximize room revenue and occupancy by reviewing status daily. Analyze rate efficiency, monitor credit report and maintain close observation of daily house count. Attend all required Rooms Merchandizing meetings with all appropriate reports and documentation necessary to establish select sell guidelines and implement appropriate restrictions. Supervise the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy. Participate in required M.O.D. program as scheduled. Be responsible for developing a manager as assigned by the Corporate Office, including sign-off on all competencies and assist in his/her placement. Ensure all end of the month report dates are met, i.e., Central Reservations, Market Segment, AAdvantage, Travel Agent check registers, etc. Review Front Desk staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Present with Wage Progress Report to General Manager weekly. Ensure that no-show revenue is maximized through consistent and accurate billing. Maintain Avion Hospitality S.O.P.'s regarding Purchase Orders, vouchering of invoices and checkbook accounting. Ensure that Wage Progress, Productivity and the Ten Day Forecast are completed on a timely basis according to Avion Hospitality S.O.P.'s. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Work closely with Accounting on follow-up items, i.e., returned checks, rejected credit cards, employee discrepancies, etc. Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming. Monitor proper operation of the P.B.X. console and ensure that employees maintain Avion Hospitality S.O.P.'s in its use. Monitor the process of taking reservations ensuring that Avion Hospitality courtesy and up selling techniques are maintained. Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality S.O.P.'s. Ensure implementation of all Avion Hospitality policies and house rules. Understand hospitality terms. Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Coordinate all aspects of the ongoing implementation of the Avion Hospitality philosophy of service. Ensure correct and accurate cash handling at the Front Desk. Attend monthly all-employee team meetings and any other functions required by management. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Avion Hospitality standards. Obtain all necessary information when taking room reservations. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. Be aware of all rates, packages and promotions currently underway. Follow and enforce all Avion Hospitality hotel credit policies. Process and handle guest laundry (property specific). Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees. Maintain and monitor "Lost and Found" procedures and policies according to Avion Hospitality standards. Establish and maintain key control system. Ensure participation within department for monthly Avion team meeting. Focus the Front Desk Department on their role in contributing to the guest service scores. Monitor all V.I.P.'s, special guests and requests. Maintain required pars of all front office and stationary supplies. Review daily Front Office work and activity reports generated by Night Audit. Review Front Office log book and Guest Request log on a daily basis. Assist the General Manager and Engineering Department in implementing and maintaining emergency procedures. Be familiar with all corporate sponsored programs such as airline mileage, Triple Upgrade, or V.I.P. programs, and the standards and procedures for each. Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Conduct meetings according to Avion Hospitality standards as required by management. Other duties as required.
    $36k-49k yearly est. 10d ago
  • Front Office Manager

    Hyatt Place Nashville/Brentwood

    Office manager job in Brentwood, TN

    Full-time Description The Front Office Manager is responsible for ensuring the operation of the Front Office in an attentive friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly. Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative, executive, or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time. Requirements Education & Experience At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. Supervisory experience required. Must be proficient in Windows operating systems, Company approved spreadsheets and word processing. Must have a valid driver's license from the applicable state. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high pressure situations. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need. Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Job Duties & Functions Respond to all guest requests, problems, complaints and/or accidents presented at the Front Desk or through Reservations, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach, counsel and discipline all Front Desk personnel according to Avion Hospitality S.O.P.'s. Ensure compliance to brand and company training, using the steps to effective training according to Avion Hospitality standards. Prepare and conduct all Front Desk interviews and follow hiring procedures according to Avion Hospitality S.O.P.'s. Conduct all 90 day and annual Front Desk employee performance appraisals according to S.O.P.'s. Develop employee morale and ensure training of Front Desk personnel. Maximize room revenue and occupancy by reviewing status daily. Analyze rate efficiency, monitor credit report and maintain close observation of daily house count. Attend all required Rooms Merchandizing meetings with all appropriate reports and documentation necessary to establish select sell guidelines and implement appropriate restrictions. Supervise the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy. Participate in required M.O.D. program as scheduled. Be responsible for developing a manager as assigned by the Corporate Office, including sign-off on all competencies and assist in his/her placement. Ensure all end of the month report dates are met, i.e., Central Reservations, Market Segment, AAdvantage, Travel Agent check registers, etc. Review Front Desk staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Present with Wage Progress Report to General Manager weekly. Ensure that no-show revenue is maximized through consistent and accurate billing. Maintain Avion Hospitality S.O.P.'s regarding Purchase Orders, vouchering of invoices and checkbook accounting. Ensure that Wage Progress, Productivity and the Ten Day Forecast are completed on a timely basis according to Avion Hospitality S.O.P.'s. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Work closely with Accounting on follow-up items, i.e., returned checks, rejected credit cards, employee discrepancies, etc. Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming. Monitor proper operation of the P.B.X. console and ensure that employees maintain Avion Hospitality S.O.P.'s in its use. Monitor the process of taking reservations ensuring that Avion Hospitality courtesy and up selling techniques are maintained. Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality S.O.P.'s. Ensure implementation of all Avion Hospitality policies and house rules. Understand hospitality terms. Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Coordinate all aspects of the ongoing implementation of the Avion Hospitality philosophy of service. Ensure correct and accurate cash handling at the Front Desk. Attend monthly all-employee team meetings and any other functions required by management. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Avion Hospitality standards. Obtain all necessary information when taking room reservations. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. Be aware of all rates, packages and promotions currently underway. Follow and enforce all Avion Hospitality hotel credit policies. Process and handle guest laundry (property specific). Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees. Maintain and monitor "Lost and Found" procedures and policies according to Avion Hospitality standards. Establish and maintain key control system. Ensure participation within department for monthly Avion team meeting. Focus the Front Desk Department on their role in contributing to the guest service scores. Monitor all V.I.P.'s, special guests and requests. Maintain required pars of all front office and stationary supplies. Review daily Front Office work and activity reports generated by Night Audit. Review Front Office log book and Guest Request log on a daily basis. Assist the General Manager and Engineering Department in implementing and maintaining emergency procedures. Be familiar with all corporate sponsored programs such as airline mileage, Triple Upgrade, or V.I.P. programs, and the standards and procedures for each. Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Conduct meetings according to Avion Hospitality standards as required by management. Other duties as required.
    $36k-49k yearly est. 8d ago
  • Front Office Supervisor

    HM Alpha Hotels & Resorts

    Office manager job in Nashville, TN

    The Front Office Supervisor plays a vital role in overseeing daily front desk operations, ensuring exceptional guest service, and supporting the Front Office Manager. This position directly impacts guest satisfaction and operational efficiency by leading a team that manages check-ins, check-outs, reservations, and guest inquiries with professionalism and care. HOW YOU'LL SHAPE THE EXPERIENCE & FUTURE Supervise and mentor front desk staff to deliver outstanding customer service that reflects the hotel's brand standards. Coordinate with housekeeping, concierge, and other departments to ensure smooth guest experiences. Handle guest concerns and resolve issues promptly and effectively, turning challenges into positive experiences. Assist in training new employees and fostering a collaborative, motivated team environment. Assist in requesting, organising, delivering special amenities to guests. Organize in-room decor for guests to celebrate special occasions. Monitor daily front office operations, including managing shift schedules, cash handling, ensuring accuracy in billing and room assignments. Assist in answering phones in PBX Assist in rooms control desk. Assist in room reservations. Assist bell services and baggage storage. Support management in implementing new processes and technology enhancements to improve front desk efficiency. Other duties as assigned. KEY STRENGTHS FOR SUCCESS Strong leadership and team-building skills with a hands-on approach Excellent communication and interpersonal abilities Detail-oriented with strong organizational skills and multitasking capability Ability to remain calm and professional in high-pressure situations Proficient in front office systems (PMS) and basic office software A genuine passion for hospitality and creating memorable guest experiences PROFESSIONAL EXPERIENCE Minimum 2 years of experience in front desk operations within the hospitality industry Previous supervisory or leadership experience preferred Familiarity with hotel property management systems and reservation platforms Proven track record of delivering excellent customer service and managing guest relations ACADEMIC BACKGROUND High school diploma or equivalent required Associate or Bachelor's degree in Hospitality Management or related field preferred but not required WHAT YOU CAN EXPECT Generous medical, dental, and vision available first of the month following hire date, includes FSA, HSA, and Dependent Care Disability Insurance Life Insurance Employee Assistance Program Supplemental benefits 401k matching Employee discount program Vacation and Sick Time Daily Pay Pay Rate: $23/hour
    $23 hourly 11d ago
  • Medical Office Manager

    Northcrest Health 3.5company rating

    Office manager job in Springfield, TN

    . POSITION RESPONSIBILITIES: Responsible for the smooth and efficient day-to-day operation of the medical office and staff. Acts as a liaison between medical staff, patients, and practice manager. Responsible for monthly staff meetings, and keeping practice manager up to speed on daily happenings within the office. Responsible for counseling personnel concerning performance, behavioral concerns, and interpersonal relationships. Assures effective teamwork and planning, organizing and implementing work assignments. Manages stressful situations in an effective and calm manner. Adheres to staffing goals, and manages overtime hours effectively. Completes written performance evaluations on assigned personnel. Assist with interviewing, hiring and training staff. Provides and promotes monthly goals to all staff in a timely manner. Manages and reports financial responsibilities to staff and management. Oversees all supply and inventory control. Promotes Physician Services standards of performance, mission statement, philosophy, goals and objectives. All other duties as assigned QUALIFICATIONS: High School diploma/GED; college degree or 2 years equivalent work experience preferred Healthcare background strongly desired Ability to demonstrate supervisory skills Excellent communication skills Understands basic finance and business skills Proficient with Microsoft Office programs
    $36k-56k yearly est. 60d+ ago
  • Dental Office Operations Manager

    Chord Specialty Dental Partners

    Office manager job in Murfreesboro, TN

    Compensation: $80,000 - $83,000 Schedule: Monday-Friday 7:30am - 5:00pm CHORD Specialty Dental Partners is seeking a highly organized and detail-oriented Dental Office Operations Manager (DOO) to oversee the smooth functioning of our pediatric dental office. As the Operations Manager you will maintain efficient administrative processes, coordinate patient care, and support the team. You will play a vital role in creating a positive and efficient work environment that enables our dental team to provide exceptional patient care. The ideal candidate can communicate with grace, is a creative problem solver, and is consistent. Together, with our experienced dentists and clinical staff, we want you to bring your passion, skills, and drive to help patients achieve beautiful smiles and better health while creating “wow” experiences at every visit! Responsibilities Ensure all office staff are arriving ready to work: on time and in proper uniform Maintain office schedules, following Chord policies and procedures Implement Chord office policies and ensure that all staff members are following CDH office policies Manage office within budget guidelines to include clerical and auxiliary supply purchases, equipment upgrades, etc. Increase and stimulate new patient growth by supporting marketing and promotional programs Directly supervise office teams and proactively manage their performance and development including but not limited to, performance feedback, corrective actions, and appraisals Hold monthly office meetings. Keep a running folder of the minutes for each meeting in the office along with a sign-in sheet. All minutes are required to be reviewed by all staff not present and sign off on them within 24 hours of reporting to work the next business day. Qualifications Minimum of three (3) years of experience in a management position, preferably in a dental office. Excellent organizational skills and attention to detail. Ability to work well with doctors, patients, employees and others. Knowledge of dental terminology and computer systems. Knowledge of Microsoft Office Suite including Outlook, Excel and Word. Cleared through the State of PA to work on children: determined through Criminal Background Check, Finger Printing, and Child Abuse Clearance What We Offer We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here's what we provide: Medical and Vision Insurance: You're eligible starting the first month after you join. Dental Coverage: Enjoy this benefit with $0 premium. 401(k) Plan with Company Match: We help you plan for your future with our matching program. Generous Paid Time Off and Holidays: Take the time you need to relax and recharge. Employee Referral Program: Earn rewards for bringing talented individuals to our team. Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program. Pet Insurance: We understand the importance of furry family members too. Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role. Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options. Who We Are Cumberland was formed in 2012 by four dentists with a desire to make a difference. Their vision was to create a company that positively impacts the lives of children. Today we have grown to eight locations in middle Tennessee, all owned by partnering dentists now employing over 150 team members. We utilize the individual strengths of all our employees to create the brand you see today. To make a difference in the lives of our patients by delivering unsurpassed pediatric dental and orthodontic care in a fun, welcoming environment. We aim to create a foundation of optimal oral health for every child and a supportive, inspiring atmosphere for every team member. #IND
    $80k-83k yearly Auto-Apply 3d ago
  • Bookkeeper / Office Manager

    Brightspace Senior Living

    Office manager job in Hendersonville, TN

    Job DescriptionBenefits: HSA 401(k) Competitive salary Dental insurance Health insurance Opportunity for advancement Vision insurance Do you thrive on supporting others and creating a smooth, positive workplace? You might be the perfect fit for our BOOKKEEPER / OFFICE MANAGER role at PARK PLACE RETIREMENT! Park Place offers independent and assisted living apartments and enjoys a strong tradition of service in the Hendersonville market. Ideal Candidate for BOOKKEEPER / OFFICE MANAGER: 3+ years working knowledge of accounting / bookkeeping 2+ years successful office management experience AS or BS degree in accounting (or equivalent experience) Accounting software experience Proven skills in A/R, A/P, payroll and bank reconciliations Supervises receptionists Serves as a helpful "go to" for residents and staff Enjoys serving seniors Embraces our culture of positivity and teamwork Job Tasks: Monthly bookkeeping including A/P, A/R, revenue, daily receipts, reconciles cash, petty cash account Assembles month-end closing package for home office accounting team Processes payroll semi-monthly (timecards, time off, W2s) Serves as human resources role with orientation, personnel & medical files, I-9s, benefits, etc. Coordinator for workers' comp Supervises receptionists The Senior Living Advantage at Park Place: "People come first" culture of respect, excellence and outstanding customer service Leadership, personal ethics and relationships of trust are highly valued Family-owned community serving the Hendersonville area for 40 years Opportunity to make a daily difference in a resident's life Career advancement opportunities locally and nationwide EOE, Drug-Free Workplace
    $29k-44k yearly est. 15d ago

Learn more about office manager jobs

How much does an office manager earn in Nashville, TN?

The average office manager in Nashville, TN earns between $24,000 and $52,000 annually. This compares to the national average office manager range of $30,000 to $62,000.

Average office manager salary in Nashville, TN

$35,000

What are the biggest employers of Office Managers in Nashville, TN?

The biggest employers of Office Managers in Nashville, TN are:
  1. KIPP Austin Public Schools
  2. Volkert
  3. Tanger Outlets
  4. Servpro of Belle Meade
  5. Servpro
  6. Earls Restaurant The Meadows
  7. HCTec
  8. Hillel International
  9. Dental Strategic
  10. Floor Coverings International
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