Customer Experience Manager
Office manager job in San Diego, CA
Role: Customer Experience Manager
Key Skills Required:
5+ years in Product Management, Customer Experience, CX Ops, or Program Management.
Strong ability to turn data into clear stories.
Champion the Voice of the Customer and identify new listening posts.
Tech or startup experience is a plus.
Office Manager
Office manager job in San Diego, CA
About the Role
A growing Southern California law firm is seeking a highly organized Office Manager / Legal Assistant to support daily firm operations and 1-2 attorneys in its San Diego office. This is a primarily onsite role, with the first 90 days fully onsite and potential for limited hybrid flexibility thereafter.
What You'll Do
Oversee daily office operations and serve as the go-to resource for administrative needs.
Handle onboarding tasks, benefits coordination, invoice processing, and insurance payments.
Manage billing and calendaring in Clio, including running bills, opening matters, and tracking deadlines.
Issue checks, process vendor invoices, and manage employee PTO tracking.
Save and organize attorney work product and ensure accurate file management.
What We're Looking For
Clio experience required.
Background as a Legal Assistant, Office Manager, or hybrid role (boutique firm experience preferred).
Friendly, proactive communicator with strong initiative and follow-through.
Highly organized, Type A, and able to troubleshoot independently.
Why Join
Collaborative, supportive team with an open-door leadership style.
Growing firm with strong work-life balance values.
Competitive salary $85,000-$95,000, plus healthcare, PTO, sick time, and 401(k) with matching.
To learn more or apply confidentially, please send your resume to Assistant Vice President, McKinley Horwitz at McKinley.Horwitz< at >RobertHalf.< com > with email subject line: “Office Manager / Legal Assistant”.
Paralegal - Litigation Defense - General Liability 100% in office- no remote
Office manager job in San Diego, CA
Haight Brown & Bonesteel LLP's is seeking a motivated and detail-oriented paralegal for its Orange County (Irvine) office. This position requires a daily commute to our office with no remote or hybrid work offered.
Haight is a well-established (85 years) civil litigation defense law firm with offices statewide offering outstanding resources. We are a close-knit group of professionals who excel in our practices.
Responsibilities:
· Summarize and index documents including medical chronologies and billing summaries in personal injury cases
· Perform legal research
· Prepare court filings, draft and issue subpoenas
· Collect, organize & summarize correspondences, contracts, subcontracts, invoices, plans, drawings, change orders, photographs and large volumes of data in complex litigation
· Review discovery responses from opposing counsel; prepare discovery & deposition summaries and document productions
· Assist attorneys in trial phase of litigation; review local rules of court for the preparation of trial documents including trial notebooks, trial exhibits, draft Motions in Limine; coordinate witnesses for trial appearances
Requirements:
· Certificate of completion from a paralegal program approved by the American Bar Association
· Strong understanding of the California Code of Civil Procedure
· Experience billing your time at a law firm
· Proficiency in Microsoft Office
Job Type: Full-time
Salary: $70,000.00 - $85,000.00 per year
Our firm culture includes a mix of teamwork, good communication, a work/life balance and career development opportunities.
We offer a competitive salary and benefits package, including medical, dental, vision, 401(k), life insurance and flexible spending accounts
All resume submissions are
strictly confidential.
Office Manager
Office manager job in San Diego, CA
Office Manager & Executive Assistant - Evoscapes Design + Build | San Diego, CA
About Us
Evoscapes is a fast-growing, luxury landscape and pool design-build firm crafting exceptional outdoor spaces across Southern California.
We design and build modern, high-end environments that blend architecture, nature, and lifestyle, and we're looking for an Office Manager & Executive Assistant who can keep our financials, operations, and leadership aligned as we continue to grow.
This is a key leadership support role, perfect for someone who thrives on precision, organization, and accountability, and wants to make a measurable impact inside a company that values creativity and excellence.
What You'll Do
You'll be the operational heartbeat of the company, managing financials, streamlining processes, and supporting ownership directly.
Accounting & Financial Management
Manage weekly and monthly cash flow forecasting.
Perform daily reconciliations for all bank and credit accounts.
Oversee accounts payable and receivable, job costing, and project P&L tracking.
Prepare monthly and end-of-project financial reports and assist with PM bonus calculations.
Operations & Compliance
Ensure all subcontractor documentation (COI, W9, CSLB verification, sub-agreements) is complete before work begins.
Track permits, insurance, and business licenses, keeping everything current.
Build and maintain invoice tracking spreadsheets for PMs and owners.
Monitor ConstructionOnline and photos for progress verification.
Executive & Administrative Support
Manage the owner's daily schedule, emails, and priorities.
Coordinate meetings, take notes, and ensure action items are completed.
Handle confidential administrative and occasional personal tasks.
Maintain company files, records, and reporting systems for accuracy and efficiency.
Who You Are
You're not just an “office person.” You're a systems thinker, a financial guardian, and a trusted right hand to leadership.
You've spent at least 5 years managing operations or accounting in construction, design-build, or trades-based companies.
You know QuickBooks Online like the back of your hand.
You're fluent in Excel/Google Sheets, and familiar with ConstructionOnline, Pipedrive, or similar tools.
You're organized, calm under pressure, and love keeping things running smoothly.
You care deeply about accuracy, communication, and professionalism.
You want to grow with a company that's scaling quickly and values your initiative.
Why Evoscapes?
Be part of a creative, high-performance team building one of San Diego's premier outdoor living brands.
Work directly with ownership and have a voice in how the business grows.
Enjoy autonomy, respect, and visibility, your work matters every day.
Competitive salary + performance bonuses + long-term growth opportunities.
A beautiful, collaborative work environment in San Diego, CA.
Location: In-office (San Diego, CA)
Schedule: Full-time, Monday-Friday
Compensation: Competitive salary + performance-based bonuses
Dental Office Manager
Office manager job in San Diego, CA
Job Description
We seek a talented Dental Office Manager to join and lead our dental team!
Schedule: Monday -Thursday 8-6
, you must have the following:
Experience working in the front office and managing a dental office.
Strong understanding of treatment presentation and financing
The desire to build and develop strong leadership skills
The ability to work closely with doctors to strategize and build an excellent practice.
Duties for our Dental Office Manager include:
Supervising front and back office staff to ensure the delivery of top-quality patient care.
Making sure production and hygiene schedules are optimized to meet our goals.
Manage our accounts receivable.
Ensure all OSHA guidelines are met.
Run team meetings, including morning huddles.
Delegate duties to staff to ensure all daily tasks are completed.
We have WEAVE automation for patient communication
Open Dental Software
Overjet AI Insurance Verification
Skills:
General Practice
Bilingual
Open Dental
Spanish
Benefits:
Bonuses
Compensation:
$35/hour
Dental office manager and insurance coordinator
Office manager job in San Diego, CA
Job DescriptionBenefits:
401(k)
Bonus based on performance
Paid time off
We're seeking an office manager/treatment coordinator with a minimum 3 years of experience of working in a dental practice, an outstanding work ethic, and a solid understanding of financial management in a dental office. Experience using dental software and dental treatment planning is a must. Please note that only candidates with dental experience will be considered.
Candidates must have knowledge of dental insurances and claims
Superb phone etiquette
Address patient concerns and answer any questions
Assist the patient in prioritizing the treatment and establish a plan for scheduling and payment
Build trust, and understand the patients objectives
Conduct financial consultations with all new patients and with existing patients when new treatment plans are presented.
Manage and maintain the payment options and policies for patients to uphold the practices financial integrity.
Understand the practices policy on working with dental benefit plans and be prepared to educate patients on their dental benefits.
Proficient in Dental software
Able to service the schedule on a consistent basis
Communicate with all outside and third-party financing companies offered to patients and educate patients on the available outside financing options.
Introduce new patients to the practice by going over health history, explaining the doctors examination, and describing any other features about the practice that should be highlighted.
After proper training, provide treatment consultations with all new patients and with existing patients when new treatment plans are presented.
Greet and check patients in and out before and after treatment.
Answer incoming calls to include new patient calls, emergencies, scheduling patient appointments, requesting records, and follow up.
Perform general office duties and other duties as required
Office hours are Mondays through Thursdays 8 am to 5 pm
Dental Office Manager
Office manager job in San Diego, CA
Job Description
We are looking for an office manager for a 4 day work week (31 hours a week), Tuesday through Friday. We are a one doctor office located in Tierrasanta. The duties would include scheduling, billing, treatment plans, and financial arrangements. Salary is negotiable. Extended training is available for applicants who are motivated but lack experience. Please call Bonnie at ************ if you would like to come in for an interview.
Dental Office Manager / Treatment Coordinator (Part-Time with Growth Opportunity) Dental Office Manager / Treatment Coordinator (Part-Time with Growth Opportunity)
Office manager job in Del Mar, CA
Dental Office Manager / Treatment Coordinator (Part-Time with Growth Opportunity)
Hi, I'm Dr. Georgina from Blyss Dental! We're seeking an experienced Dental Office Manager / Treatment Coordinator who has a proven track record of success in managing dental offices and driving results. If you're passionate about making a meaningful impact in a patient-focused, high-integrity practice, we'd love to hear from you.
About the Role
This position starts as part-time (Monday, Wednesday, Friday), with the potential to grow into a full-time role. You'll be instrumental in improving our revenue, managing day-to-day operations, and ensuring patients feel cared for every step of the way. Monthly performance-based revenue bonuses are available for the right candidate who delivers results.
What We're Looking For
We're searching for someone who:
Has a proven track record of success as a Dental Office Manager with measurable results in improving office revenue.
Is knowledgeable about advanced dental procedures, such as dental implants and cosmetic dentistry, and can confidently discuss treatment options with patients.
Excels in managing and coaching front desk staff to improve phone skills, drive scheduling efficiency, and increase new patient bookings.
Can manage and oversee insurance claims to ensure accuracy, follow-up, and timely reimbursements.
Has a proven ability to present and close treatment plans for cosmetic and dental implant procedures, including offering financing options to patients.
Thrives in a team environment while maintaining high standards of integrity and patient care.
Your Key Responsibilities
Present honest and transparent treatment plans to patients, ensuring they feel confident and informed about their care.
Coach front desk staff to optimize phone conversion rates and maintain a smooth schedule.
Oversee and manage day-to-day office operations, including supplies, labs, and insurance claims.
Provide financial solutions to patients, offering financing options that make treatment plans more accessible.
Help foster a welcoming, calm, and relaxing environment for our patients and team.
Why Join Blyss Dental?
We're a high-integrity dental practice that prioritizes patient trust and care above all else.
You'll work in a beautiful, spa-like environment with an ocean view, designed to create a relaxing experience for both patients and staff.
This is a part-time role with the potential to grow into full-time as we continue to expand.
Performance-based monthly revenue bonuses give you the opportunity to directly benefit from your results.
How to Apply
If you have the experience, track record, and passion to make a difference at Blyss Dental, we'd love to hear from you! Send us your resume and a short note detailing your success in managing dental offices and driving revenue growth.
Let's work together to create beautiful smiles and a thriving practice!
Warmly,
Dr. Georgina
Blyss Dental
Dental Office Manager
Office manager job in El Cajon, CA
Job Description
Seeking a talented Dental Office Manager to join and lead our dental team!
Compensation: Insert Pay.
Schedule:
Experience working front office and managing a dental office.
Strong understanding of insurance, billing and treatment planning.
The desire to build and develop strong leadership skills
The ability to work closely with doctors to strategize and build an awesome practice.
Duties for our Dental Office Manager include:
Supervising both front and back office staff to ensure top quality care for our patients.
Making sure production and hygiene schedules are optimized to meet our goals.
Submit claims and manage our accounts receivable.
Ensure all OSHA guidelines are met.
Run team meetings including morning huddles.
Delegate duties to staff to ensure all daily tasks are completed.
Must be fluent in both Arabic and English (spoken and written)
Skills:
Dentrix
Denti-Cal
HMO
PPO
Management Experience
Insurance
Fee for Service
Scheduling
Treatment Planning
Office Manager
Office manager job in San Diego, CA
Coastal Dental Arts is seeking an experienced and motivated Office Manager to lead our dynamic team of dental professionals in the beautiful downtown area of San Diego. Our modern, state-of-the-art office is dedicated to providing a comprehensive range of dental services utilizing the latest technology and techniques in a patient-centered environment. We offer Invisalign, oral surgery, hygiene, and cosmetic procedures-all under one roof. Our practice is expanding, with an exciting addition to an additional space scheduled for completion in mid-2026. If you meet our qualifications below, submit your application today!
Compensation
$75,000 - $85,000 a year based on experience
Schedule
Full-time
Monday, Tuesday, and Thursday, 8:00 AM - 5:00 PM
Wednesday, 7:00 AM - 4:00 PM
Friday, 7:00 AM - 2:00 PM
Benefits
Medical, dental, vision, and life insurance
Generous PTO and paid holidays
Traditional and Roth 401(k) options
Referral Bonus Program
Qualifications
Prior dental office management experience is required
Must have strong financial skills and strategic thinking
Familiarity with Dentrix is preferred
INDHRFO03
Auto-ApplyOperations & Administration Manager (Temp to Hire)
Office manager job in San Diego, CA
Faro Health aims to improve lives by helping life sciences companies answer complex clinical questions, simply, efficiently and effectively. Our software platform is used to orchestrate complex clinical development with a single source of truth. It brings words, data and teams together, empowering researchers to design more intelligent trials, master complexity and reach milestones faster.
We are seeking a highly organized, proactive, and detail-oriented individual to join our team as an Operations & Administration Manager. In this multifaceted role, you will provide essential support across marketing, customer operations, financial operations, contract management, and company-wide event coordination. You will manage complex calendars, lead logistical planning, maintain critical operational workflows, and support cross-functional initiatives that drive efficiency across the organization.
The ideal candidate thrives in a fast-paced environment, demonstrates exceptional communication and multitasking skills, and is comfortable working both independently and collaboratively. This is a full-time position (approximately 40 hours per week) with a requirement to work in the office three days per week.
This is a temporary to hire role.
Front Office Desk Manager
Office manager job in San Diego, CA
Job Description
Hello, Please take a look at this Front Desk Office Manager position job that is currently open in the UTC area of San Diego! It is full-time, reports directly to the HR Director, and pays $25-$30 an hour.
We are a fast-paced technology company seeking an experienced and highly organized Front Desk Office Manager to oversee front office operations and provide administrative and HR support at our UTC San Diego office. This full-time role is the face of our company-welcoming guests, supporting internal operations, and assisting with key HR functions.
Key Responsibilities:
Greet and assist visitors, answer and direct phone calls, and manage mail and deliveries
Maintain a clean, organized, and professional reception area
Perform administrative duties including scheduling, document preparation, filing, and data entry
Support the HR Director with onboarding/offboarding, personnel file management, and internal communications
Assist with benefits administration, timesheet and PTO tracking, and HR compliance documentation
Coordinate internal meetings, trainings, and office events
Maintain office supply inventory and manage vendor relationships
Liaise with building management and service providers
Handle sensitive and confidential information with professionalism and discretion
Qualifications:
Minimum 3 years of experience in a front desk, administrative, or office management role
Experience supporting human resources functions is strongly preferred
Excellent verbal and written communication skills
Strong organizational skills and ability to manage multiple priorities
Proficient in Microsoft Office Suite (Word, Excel, Outlook); HRIS experience is a plus
Professional demeanor and customer-focused mindset
High degree of discretion when handling confidential information
Thank you for taking a look and I look forward to connecting!
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Front Office Manager
Office manager job in San Diego, CA
Job DescriptionDescription:
Responsible for the day-to-day management of all Front Office operations, including Front Desk, Reservations, Bell Stand, and Valet services.
ESSENTIAL DUTIES AND RESPONSIBILITIES • Ensure smooth and efficient Front Office operations, including proper check-in/check-out procedures, reservations handling, bell services, and valet operations.
• Oversee guest service to ensure guest expectations are consistently met and exceeded.
• Receive, respond to, and follow up on guest feedback.
• Monitor reservation sales calls and provide coaching and performance feedback to staff.
• Supervise cash and charge transactions, ensuring accuracy of financial records and daily balances.
• Prepare, implement, and monitor department procedures; communicate and interpret company policies; and enforce safety regulations.
• Assist in implementing the company's revenue management strategies.
• Serve as Manager on Duty when assigned.
• Attend and participate in meetings, training sessions, and other management activities.
• Assist with preparation of budgets, forecasts, and departmental reports (e.g., P&L, labor reports).
• Assist with managing and troubleshooting hotel systems to ensure functionality and accuracy.
• Train new and existing Front Office staff.
• Ensure accuracy of time edits and staff scheduling.
• Monitor and maintain adequate inventory of Front Office supplies and reorder as needed.
• Must be available to work mornings, evenings, weekends, and holidays as required.
• Perform other duties as assigned.
Requirements:
Administrator/Office Manager, Fast Growing Swiss Medical Dermatology Company
Office manager job in San Diego, CA
Stratpharma, a fast-growing Swiss medical dermatology company, is seeking a highly organized and detail-oriented Administrative Assistant to join our team. In this role, you will provide comprehensive administrative support to ensure the smooth operation of our company.
Responsibilities include managing calendars, scheduling appointments, arranging travel, coordinating meetings, and handling correspondence. You will also be responsible for maintaining office supplies, managing files, and assisting with various administrative tasks, as needed.
We are looking for someone who is proactive, efficient, and able to multitask effectively. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to work well in a fast-paced environment.
Joining Stratpharma means becoming part of an innovative and dynamic company in the medical dermatology industry. We offer competitive compensation and benefits packages, as well as opportunities for career growth and development.
Requirements
Previous experience in an administrative role
Finance experience i.e. AR/AP
Proficient in Microsoft Office Suite
Excellent organizational and time management skills
Strong attention to detail
Ability to prioritize and multitask effectively
Excellent written and verbal communication skills
Ability to work well independently and as part of a team
Flexibility to adapt to changing priorities and deadlines
Professional and friendly demeanor
High level of confidentiality and discretion
Benefits
This is small team that get on extremely well creating a friendly and welcoming company culture. It is an exciting time to join this expanding, vibrant company and gain a role with the potential for accelerated career progression. This role offers a competitive salary and leading benefits. Roles of this nature rarely stay vacant for long, please apply today to avoid disappointment.
Auto-ApplyOffice Manager for Mad Science of San Diego
Office manager job in San Diego, CA
Benefits:
Bonus based on performance
Flexible schedule
Free uniforms
at MAD SCIENCE of SAN DIEGO PART TIME: 20hr to 30+hrs per week. Are you someone who is dynamic and motivated to help operate and develop our business? Why not join our growing company dedicated to getting kids excited about science! You will be an integral member of the Mad Science team, bringing in your sales and marketing talents!
Why work with Mad Science?
Our mission is to inspire children through science, sparking lifelong imagination and curiosity. For over 30 years, we have delivered unique, hands-on science experiences for children through our after-school programs, birthday parties, workshops, special events, and summer camps. Our innovative programs are as entertaining as they are educational!
We teach you everything you need to know with paid, hands-on training sessions.
Make a difference and have a job that you truly look forward to doing
What is the job description?
The Operations Manager at Mad Science is responsible for ensuring the day-to-day business operations, as well as executing necessary functions and tasks within the business.
The role requires someone with a positive take-charge attitude, who is comfortable working both in a team environment as well as autonomously.
This is an individual who has demonstrated capabilities within the basic business tasks, but who is also eager to take on more and go above and beyond in the interest of ensuring the success of the business.
As part of this job you will also have an opportunity to run After School programs with lots of exciting hands-on experiments and activities in every class.
How are you compensated?
$30 to $35 per hour - 20 to 30+ hours per week
Paid training and orientation
Responsibilities
Primary coordinator for all after-school programs (ASPs), camps, and birthday parties responsible for day-to-day business operations.
Handles incoming inquiries for programming
Program and instructor scheduling. Ensure there is adequate staff to run all programs
Manage, organize & update relevant data using various applications
Ensure there is adequate staff to run all programs
Instruct our educational and fun programs to elementary school kids on ad-hoc basis
Help supporting development and implementation of marketing campaigns
Contribute to social media communication and marketing
Qualifications
Office administration 2+ years
Experience working with kids would be very beneficial
Experience dealing with schools and school districts would be extremely beneficial
Marketing and sales experience would be beneficial
What are we looking for in a Mad Scientist?
Self-motivated, detail-oriented, energetic, a reliable team player, and a highly organized individual
Excellent communication and interpersonal skills, and the ability to prioritize and handle multiple projects are essential to this position
You must enjoy and have some experience working with elementary-aged children.
Positive energy and a sense of humor
Reliable personal transportation
We work with elementary schools and educational centers across San Diego County.
Questions? Email *********************
You can also learn more about Mad Science from our web page *************** K650HVYfc
Compensation: $30.00 - $35.00 per hour
Mad Science is a powerhouse brand with locations around the globe! For over 35 years, we have sparked imaginative learning through our summer camps, birthday parties, in-class workshops, after-school programs, and special events for kids ages 3-12. Become part of our team and help us inspire the next generation of scientists and engineers. Our locations are always looking for part-time instructors and full-time office staff.
Auto-ApplyOffice Manager/Treatment Coordinator
Office manager job in San Diego, CA
Job Description
At A+ Family Dentistry, our team of experienced doctors provide almost all of the dental services you may need under one roof, including specialist treatment. Our doctors are friendly and knowledgeable, and they take the time to really listen to your needs and concerns. They are known by our patients for their caring treatment, clear explanations of procedures, and excellent chair side manners.
Currently, our practice is seeking a Dental Office Manager/Treatment Coordinator for our office in Sorrento Valley, CA! The ideal candidate will bring at least 5+ years of dental experience and knowledge of how to calculate and sell treatment plans.
Job Duties/Responsibilities
Explain treatment plans and options to patients.
Ability to sell Dental Treatments
Calculate treatment plans with PPO dental insurance plans.
Follow up with insurance claims (keep under 10% of 30+ days or less for Dental Insurance Aging Report)
Coordinate appointment schedules for patients undergoing multiple treatments.
Liaise with dental insurance companies to verify benefits, obtain pre-authorizations, and ensure claims are submitted accurately.
Process patient payments and manage billing, including setting up payment plans in accordance with office policies.
Maintain accurate and up-to-date patient records, ensuring confidentiality and compliance with HIPAA regulations.
Facilitate communication between the dental team and patients, acting as the primary point of contact for patient inquiries related to treatment plans.
Minimum Requirements
High School Diploma or Equivalent
5+ years of dental experience with 3+ years of office manager/treatment coordination experience
Leadership skills and a happy, personable persona.
Key Competencies
The requirements listed below are representative of the knowledge, skill, and/or ability required to be successful in this role but are not necessarily all-inclusive.
Ability to effectively sell Dental Treatments.
Ability to type at least 60 words per minute.
Extensive knowledge of office management procedures.
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Proficient with Microsoft Office Suite, and Dentrix software or related software.
Excellent Leadership skills
Ability to act with integrity, professionalism, and confidentiality
Ability to demonstrate initiative and promptness.
Ability to encourage and build mutual trust, respect, and cooperation among team members
Ability to explain dental conditions consequences of treatment & non-treatment, financial options, dental benefits in an easy-to-understand manner for the patient.
Schedule
Full-Time; 5 days a week
Benefits
Medical and Vision Insurance
Monthly Bonus
Salary Range
70k - 90k per year (Dependent on Experience)
Office Growth Manager (Bi-lingual)
Office manager job in San Diego, CA
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Opportunity for advancement
Training & development
Dental insurance
Health insurance
Vision insurance
401(k)
COMPENSATION:
$20/hour for 32-40 hours/week
Monthly Commissions on new Unit-Franchise sales
BENEFITS & PERKS:
Generous Paid Time Off (Vacation, Sick, Holiday, Bereavement, FMLA, Parental Leave)
Comprehensive Health, Dental, and Vision Insurance
401(k) with Company Match
Growth and Professional Development Opportunities
Why Join Stratus?
At Stratus Building Solutions, were not just offering a job - were inviting you to join a community of innovators and collaborators passionate about sustainability and excellence.
As the #1 fastest-growing green commercial cleaning franchise three years in a row (Entrepreneur Magazine), were transforming an industry through sustainable practices, cutting-edge technology, and exceptional service.
When you join Stratus, youll thrive in a supportive, growth-focused culture where your development is as important as our success. Together, were making a real impact on businesses, communities, and the environment.
Role Summary
Are you a bilingual (English & Spanish) professional who thrives on building strong partnerships and empowering others to succeed? As an Office Growth Manager, youll play a pivotal role in driving regional growth, supporting franchisee success, and ensuring smooth daily operations. Reporting to the Regional Director, youll balance administrative leadership, franchise development, marketing execution, and customer service - all while helping Stratus offices and franchise owners grow and thrive.
Responsibilities:
1. Franchise Sales & Development
Conduct 810 professional franchise opportunity presentations per month, ensuring all decision-makers are included.
Manage the disclosure and closing process accurately and in compliance with company standards.
Achieve a minimum of 2 new franchise agreements closed per month.
Enter and maintain all leads, presentations, and outcomes in CRM within 24 hours.
Collaborate with the Regional Director on lead tracking, strategy, and conversion goals.
2. Administration & Compliance
Process account-related items (new accounts, credits, transfers, cancellations, UF supply invoices) promptly.
Monitor franchisee insurance renewals and maintain compliance.
Manage and organize all digital and physical records for clients and franchisees.
Support background checks, onboarding documents, and corporate reporting needs.
3. Financial Accountability
Review franchisee statements monthly to ensure timely client payments.
Collaborate with accounting to resolve overdue or irregular accounts.
Communicate proactively with franchisees regarding outstanding balances.
4. Supplies & Resource Management
Manage inventory for uniforms, chemicals, and starter kits.
Oversee office supply needs to ensure seamless day-to-day operations.
5. Marketing & Brand Presence
Publish at least 2 social media posts per week (1 franchise opportunity + 1 cleaning service).
Request and track client and franchisee reviews, maintaining brand reputation.
Support regional marketing campaigns, trade shows, and community events.
Track engagement metrics and deliver monthly marketing updates to the Regional Director.
6. Customer Service & Front Desk
Answer all incoming calls using approved scripts, ensuring every lead is documented and routed properly.
Schedule and confirm service or franchise appointments.
Provide a professional, welcoming first impression to all visitors and callers.
Conduct monthly remote account inspections as assigned by leadership.
7. Training & Development Support
Ensure all new franchisees complete Phase 1 training within 30 days and are enrolled in the LMS.
Track training completion and escalate gaps as needed.
Support onboarding by ensuring all checklists and documentation are completed accurately.
8. Communication & Collaboration
Act as the communication hub between Regional Director, Operations, Sales, and Accounting.
Participate in weekly collaboration calls and office meetings, sharing best practices and insights.
Maintain proactive communication with franchisees and clients to support retention and satisfaction.
Performance Expectations
Consistently meet franchise sales and presentation targets.
Maintain CRM accuracy and timely updates.
Ensure compliance with all training and insurance requirements.
Contribute actively to local marketing and brand-building initiatives.
Demonstrate professionalism, accountability, and solution-oriented leadership in all interactions.
Qualifications
Bi-lingual - fluent in both English and Spanish.
Previous experience in sales growth, administration, and operations.
Strong organizational, interpersonal, and communication skills.
Proficiency in CRM systems, Google Workspace, and social media platforms.
Ability to manage multiple priorities with accuracy and professionalism.
Customer service mindset and passion for helping others succeed.
Preferred Skills:
A proactive, solutions-oriented mindset
Familiarity with Microsoft Office, HubSpot, LinkedIn
Your Impact Starts Here:
At Stratus, youll do more than just work youll shape the future of franchise success. Ready to build your career with a company thats making a difference? Apply today and take the first step toward an exciting new chapter with Stratus Building Solutions!
Front Office Supervisor - Overnight
Office manager job in San Diego, CA
Breathe deeply, dream wildly, and discover a soulful sanctuary where finding yourself comes naturally. Magic sits around every corner and within every conversation. It enchants through the charm of Los Peñasquitos Canyon and the sunshine of San Diego. It's where classic meets cool, the fine unwinds into fun, and inspiration leads to immersion.
Bask in the San Diego sunshine and enjoy our five-star setting at Fairmont Grand Del Mar. Immersed in nature, the resort hosts 249 elegantly appointed guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa and offers two dozen weekly outdoor activities across the 400 acres of dramatic canyon scenery including yoga, meditation and archery. The Grand includes six different dining venues, including San Diego's only three-Michelin starred restaurant, Addison.
Growth and advancement are not only accessible but actively encouraged. We promote a balanced life for our colleagues and continually seek new ways to enhance our environment and support our beautiful home of San Diego.
What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide for you and your family
Learning programs through our Academies designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities
Career development opportunities with national and international promotion opportunities. The sky is your limit.
Rate of Pay: $24.76/hour USD
If you enjoy a job where every day is different, then Overnight Front Office Supervisor is the role for you! As an Overnight Front Office Supervisor, you will lead the front office team by demonstrating exemplary guest service and follow through. You will be essential in creating an environment where the team is motivated and creative, ensuring guests have a pleasant experience throughout their stay.
What you will be doing:
Consistently offer professional, friendly and engaging service
You provide a warm welcome and assists guests according to Fairmont Hotels & Resorts Brand Standards
You assist the Director of Front Office in all aspects of the department and ensure service standards are followed
You are able to manage the operation and make decisions in the absence of senior leadership
You are familiar with all policies and procedures relating to the Front Desk, Security, Reservations, Guest Services and Food & Beverage, providing hands-on support as needed
You ensure that the entire Front Office and the surrounding areas including Lobby, Concierge, and Front Desk is continuously clean and tidy
You provide managerial support for Front Desk, Guest Services and Housekeeping in the daily operational duties for these areas in the absence of the department managers
You are an inspiration to all hotel staff to achieve luxury levels of performance
You are an ambassador of Fairmont Hotels & Resorts by providing an excellent first impression
You communicate through pre-shift logs, emails and departmental meetings all pertinent information for the respective shift and areas of operation
You train Overnight Front Desk Colleagues and fulfill training role
You drive rate and RevPar through upselling room types
You resolve guest complaints and concerns with a solution that is tailored to the guests and is solved in a timely manner
You assist the Front Office and Accounting Teams in the completion of Daily Accounting, IT and Audit work
You generate and distribute management reports
You assist the guests with any comments, questions, or concerns during their stay
You make recommendations for activities and restaurants
You assist with luggage and transportations inquiries
You enroll guests to Accor Live Limitless loyalty program and update profiles when applicable
You liaise with other Departments in regards to special Guest requirements (i.e. Guest Services, Guest Experience, Housekeeping, In Room Dining, and Engineering)
You are present at the Reception desk whenever possible
You deal promptly and effectively with any complaints
You coordinate arrivals and departures, monitor waiting times, always keep guests informed and ensure that they are as comfortable as possible
You conduct a handover at the end of each shift with relieving staff, informing them of any special requirements or problems
You liaise with Guest Services to ensure swift baggage dispatch and collection
You follow up on late cancellations and no shows and charge when appropriate
You deal with room moves, and ensures seamless communication of these with the relevant departments
You check potential room revenue for any discrepancies and do necessary corrections
You maintain amicable and co-operative working relations with all other departments
You ensure enough supplies of all stationary items are in storage
You visually observe associate productivity and provide constructive feedback and coaching when applicable
You determine and communicate necessary projects for operation or cleanliness
You ensure all appropriate paperwork is received from guest and colleagues for accounting
You prioritize the daily activities of the Front Desk Team
You assist in ensuring breaks are taken as scheduled
You ensure cleanliness, safety and order in all Front Desk areas and reports and action deficiencies as necessary
You are familiar with Hotel's technology and communication platforms, and utilize to ensure hotel operation and guest satisfaction
You are familiar with Fairmont Grand Del Mar, all the facilities and services offered
Follow all safety and sanitation policies
Other duties as assigned
Qualifications
Two-year hotel Front Office experience plus one year of supervisory experience preferred.
Must be able to speak, read, write and understand the primary language(s) used in the workplace
High school or equivalent education required. Bachelor's Degree preferred
Must be able to read and write to facilitate the communication process
Requires good communication skills, both verbal and written
Must possess basic computational ability
Must possess basic computer skills
Ability to supervise subordinate staff, including, but not limited to, assignment of duties, evaluating service and taking disciplinary action when necessary
Ability to solve problems and make rational decisions
Knowledge of Resort operations, its services, and facilities
Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA
Physical Demands
Most work tasks are performed indoors. Temperature generally is moderate and controlled by Resort environmental systems
Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task
Must be able to exert well-paced ability to reach different outlets and other departments of the Resort on a timely basis
Must be able to exert well-paced ability in limited space
Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks
Must be able to lift up to 15 lbs. on a regular and continuing basis
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity
Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates
Vision occurs continuously with the most common visual functions being those of near vision and depth perception
Requires manual dexterity to use and operate all necessary equipment
Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed
This description is intended to indicate the typical kinds of tasks and levels of difficulty that are required of positions given this title. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of employees under his/her supervision.
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit **************************
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Business Office Director
Office manager job in Escondido, CA
Monday through Friday-Full -Time
Pay Range: $31.00 - $ 35.00 per hour
Ivy Park at Escondido is a premier senior living community situated on a beautifully landscaped campus. Managed by Oakmont Management Group, we provide exceptional quality, comfort, and care with five-star services and amenities. Residents enjoy a rewarding lifestyle with individualized comprehensive support that promotes continuing independence.
We deliver meaningful lifestyles and relationships with residents, families, and team members by developing a winning culture and living these values: Authenticity * Teamwork * Compassion * Commitment * Resilience.
With communities across California, Hawaii, and Nevada, opportunities for career growth, relocation, and travel are significant. In addition, eligible team members may enjoy the following benefits:
Medical, Dental, and Vision benefits
Vacation, Personal Day, Sick Pay, Holidays
Complimentary Meals
Bonus Opportunities
Company Paid Life Insurance
Team Member Discount Program (LifeMart)
401(k) Savings Plan with Company Match
Recognition Programs
Student Loan Refinancing
Tuition Reimbursement
Pet Insurance
Employee Assistance Program
Emergency Financial Assistance
The Business Office Director is responsible for the administration of payroll and accounting control functions and procedures in accordance with company policies and procedures. Additionally, they will be responsible for hiring, evaluating, coordinating, motivating, monitoring performance, scheduling, and supervising the department team members in accordance with the company s mission and values.
Responsibilities:
Perform administrative duties for the Community, including recruiting, background checks, payroll, maintenance of personnel files, employee orientation, and benefits.
Coordinate all risk management activities.
Perform, administer, and oversee all accounting functions.
Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards.
Encourage teamwork through cooperative interactions with co-workers and other departments.
Qualifications:
College course or other education in business administration and/or management preferred.
Prefer one (1) year of experience supervising and managing employees.
Prefer two (2) years of experience in accounting, human resources, and payroll. Preferably in the healthcare industry.
Ability to effectively train staff.
Flexibility in work schedule as evidenced by working holidays, evenings, weekends, and additional shifts when necessary to ensure adequate coverage within the department.
Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, Publisher, PowerPoint, etc.)
Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests
For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of the COVID-19 or other communicable diseases, per regulatory guidelines.
Oakmont Management Group, based in Irvine, California, is a recognized leader in the senior living industry that manages a portfolio of communities under the Oakmont Senior Living and Ivy Living brands. OMG serves thousands of seniors across communities in California, Nevada, and Hawaii. At OMG, we strive to create an atmosphere of family and community among team members, residents, and resident family members. We know that caring and meaningful relationships are the foundation of a rewarding life, and our team is hand-selected for their skills, previous experience, and passion for working with the elderly. Our practice is to incorporate joy and laughter alongside our expectations of excellence. Walk into our communities and feel our pride of ownership and commitment to service.
Oakmont Management Group is an Equal Opportunity Employer.
Business Office Manager
Office manager job in El Cajon, CA
Lo-Har Living is currently seeking a Business Office Manager to join our team of dedicated professionals who want to make a difference in the lives of our residents, their families and our community. We are guided by our CAPLICO Core Values:
Celebration
Accountability
Passion for Learning
Love One Another
Intelligent Risk Taking
Customer Second (Employee First!)
Ownership
If these core values resonate deeply with your own moral compass and you meet the requirements below, then you should apply.
About the Opportunity
Provides clerical and administrative support to the department leaders and Executive Director; organizes and maintains resident and staff files; tracks resident charges and performs billing function; performs payroll-related functions and assists with benefits administration; maintains a professional business office to facilitate smooth community operation and solves office work-flow problems. Serves as the central point of contact for all job applicants at the community. Conducts various forms of pre-employment assessments, post-employment exit interview, and other employee onboarding tasks. Other relevant duties as may be assigned by the Executive Director or designee.
Critical Success Factors
· Superior communication skills, with the ability to effectively communicate in English, both orally and in writing and comprehend same.
· Resilient, dependable and punctual, with a professional demeanor.
· Ability to successfully self-manage time and work priorities and provide timely, accurate reporting to the appropriate people.
· Must be adaptable and flexible in response to resident and staff needs. Willingness to collaborate with others and work as part of a team.
· Must possess strong organization and multi-tasking capabilities.
· Compassionate, empathetic, and a careful listener.
· Exhibits positive customer service that includes respectfulness, friendliness and willingness to assist
Minimum Qualifications
· Minimum of a High School diploma or GED required; Associates Degree in Business Management preferred.
· Prior office and payroll experience preferred.
· Experience with interviewing, training, supervising and evaluating office staff preferred
· Experience with using various types of office equipment, computer operating systems, word processing programs, spreadsheets and e- mail preferred.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.
Job Type: Full-time
Salary: $65,000.00 - $70,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance