Office manager jobs in New Jersey - 904 jobs

Join Merola Tile, a leader in the ceramic tile industry. We are seeking a dynamic and self-motivated Customer Service & Experience Manager to lead and elevate our customer service teams across both coasts. This leader will inspire excellence through initiative, integrity, and accountability - building a high-performing team that delivers exceptional results. The ideal candidate will take ownership of optimizing our customer service operations, enhancing processes, and developing people to deliver a world-class customer experience. This is a hands-on leadership role for someone who thrives on improvement, drives collaboration, and brings out the best in every team member. The Customer Experience Manager serves as both a hands-on contributor and a strategic leader who leads, inspires, and elevates the Customer Service Department by driving process excellence, ensuring timely and accurate resolution of all customer matters, and developing a high-performing, engaged team. This role demands a leader who can both execute and empower - someone with strong analytical thinking, a passion for improvement, and exceptional people skills to transform a team in need of upskilling and alignment. Operational Management Oversee and assist in all daily Customer Service operations for both New Jersey and California facilities, ensuring consistent execution of company standards and policies. Delegate tasks strategically while maintaining full accountability for departmental outcomes. Ensure adherence to requirements, shipping policies, and all relevant operational guidelines. Manage and monitor EDI, ERP, WMS, and partner portal systems to ensure accuracy and timeliness of all orders and communications. Collaborate cross-functionally with Warehouse Leadership, Accounting, Sales, Product, and other stakeholders to ensure smooth operational flow and prompt issue resolution. Process Improvement & Issue Resolution Evaluate and refine existing departmental processes, identifying inefficiencies and opportunities for improvement. Lead the development and implementation of new workflows and best practices that enhance productivity, accuracy, and customer satisfaction. Establish and track key performance indicators (KPIs) to monitor departmental effectiveness and proactively address performance gaps. Drive root-cause analysis and corrective action for recurring issues to ensure long-term resolution. Partner with leadership to recommend, pilot, and execute process improvement initiatives that align with companywide strategic objectives. Customer & Partner Engagement Handle escalated customer matters with professionalism, urgency, and empathy-ensuring thorough resolution and follow-up. Serve as the escalation point for the Customer Service team, guiding them in effective communication and solution-oriented problem-solving. Build and maintain strong relationships with key customers, trading partners, and internal stakeholders. Champion a customer-first mindset across the team, reinforcing responsiveness, accuracy, and accountability. Leadership & People Development Lead, mentor, and develop the Customer Service team across both facilities, cultivating a unified, high-performance culture. Provide hands-on mentorship to the department's current supervisor, strengthening leadership capability and operational confidence. Conduct regular one-on-one meetings, team check-ins, and performance evaluations to drive accountability and engagement. Identify skill gaps and design targeted training and coaching initiatives to upskill the team rapidly and sustainably. Foster a culture rooted in professionalism, ownership, and continuous learning. Physical Requirements: Regularly stand/sit for extended periods, operate office equipment, perform light-moderate lifting, lift/move up to 35 lbs. occasionally, bend, twist, and maintain posture. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. Qualifications and Education Requirements Associate's degree required; Bachelor's degree preferred. Minimum 5 years of experience in Customer Service or related field, with at least 2 years in a leadership capacity. Strong proficiency in Microsoft Office (Word, Excel) and familiarity with ERP, WMS, and EDI systems. Proven success in process improvement, team development, and customer satisfaction. Experience with a CRM system and implementation Excellent organizational, multitasking, and decision-making skills in a fast-paced environment. REQUIRED SKILLS Excellent communication skills; written and verbal. Positive, motivating leadership style with high emotional intelligence. Strong critical-thinking and problem-solving ability. Patient, professional, and resilient under pressure. High attention to detail and commitment to accuracy. Strategic mindset with a “can-do” approach to challenges. Experience in the tile, stone, flooring, or related materials industry, preferred Competencies Leadership --Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self-available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback; Fosters quality focus in others; Improves processes, products and services; Business Acumen--Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals. Judgment-- Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision- making process; Makes timely decisions. Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Accountability-- Take ownership and accept responsibility of actions, Set the bar high and acknowledge all levels of performance from self and others, Document lessons and commit to fair and consistent correctio of sub-standard work performance Change Management-Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results Dependability--Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Cost Consciousness--Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources. Additional Notes: Must be authorized to work in the United States. Benefits: Medical, Vision, and Dental Insurance 9 Annual Paid Holidays (including New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas) Paid Time Off - earned and accrued from your first day with the company 401(k) Plan with company match (eligibility after 1 month) Employer-Paid Life Insurance Performance Reviews after 90 days and annually Quarterly Company Goals - opportunity to earn up to 4 weeks of additional bonus pay annually Employee Assistance Program (EAP) Employee Referral Bonus Program Employee Discount on tile after 6 months Fresh Fruit, Coffee, Hot Chocolate, and Tea provided daily Weekly Company Lunches Company Culture Events - BBQs, Ugly Sweater Day, T-shirt making, Halloween contests, and more Fun, Friendly, Family-Like Environment

Schedule: Monday-Friday, 9:00am-5:00pm (flexible to start/end) Team: Approx. 30 staff members in office; 70 across few offices in NJ Key Responsibilities: Lead the daily operations and management of the office Act as a trusted partner to firm leadership, managing staff and office policies so attorneys can focus on their practice Oversee general HR functions for office location, including compliance with New Jersey employment laws Foster a positive team culture, promoting accountability and professional development Address personnel issues, support staff performance, and hold team members accountable when necessary Coordinate onboarding, benefits administration, and employee relations in partnership with firm management Serve as the first point of contact for staff concerns and office logistics Qualifications: Prior experience in office management or HR; direct experience in a law firm is strongly preferred Exceptional interpersonal skills with the confidence to have candid and constructive conversations Highly trustworthy, organized, and proactive Ability to balance administrative duties with people-focused leadership Working knowledge of general HR compliance; deep HR expertise is not required Comfortable partnering with senior leadership and fostering an inclusive, productive office culture

We are looking for a Office Manager to organize and coordinate administration duties and office procedures. Your role is to create and maintain a pleasant work environment, ensuring organizational effectiveness, communication and safety. BeaconFire is an E-verified company and provides equal employment opportunities. Responsibilities: ● Handling queries via telephone, email and general correspondence. ● Scheduling meetings, managing mails and organizing daily office operations such as inventory and expenses. ● Assist in administrative tasks, including onboarding new employees and coordinating company events. ● Maintaining the office condition as well as health and safety protocols in the working area. Requirements: ● High School degree or above; additional qualification as an Administrative assistant or Secretary is a plus. ● Excellent verbal and written communication skills in English, proficiency in Chinese is a plus. ● Proven experience in office management or a related administrative role. ● Proficiency in MS Office (Excel, Word, PowerPoint). ● Detail-oriented with strong time management skills to meet deadlines. ● Proactive and flexible team player. ● Valid driver's license. Benefits: ● 401k Plan ● Medical, Vision, Dental, and Life Insurance ● Paid Time Off ● Salary based on experience ● Employment-related non immigration or immigration sponsorship Location: East Windsor, NJ (onsite)

To manage and direct all activities of a small/medium full service branch office operation by overseeing the efficient operation of the branch to ensure operational functions are completed and properly performed by branch staff. Responsibilities Manage, direct and motivate the branch team to provide members the full range of Navy Federal Credit Union products and services including lending products and depository accounts such as checking, savings, certificate, IRA, revocable trust and estate accounts Lead cash operations and branch self-auditing efforts to keep credit union assets secure and within operational limits Manage staff to ensure vault opening, closing and balancing procedures are completed Increase productivity of branch office by implementing relevant employee training, establishing team development goals and eliminating inefficiencies Lead outside marketing and promotional activities for members and potential members through financial presentations, local events and realtor/trade shows and events Oversee recruiting/selection, on-boarding and initial training of team members Administer budget, purchasing, tracking and records retention for business expenses Lead team to achieve and maintain product, service and business goals, including cross servicing of Navy Federal products and services Promote member service excellence and lead team to deliver quality service Liaise with other branches to support business growth and continuity of regional operations Analyze reports and conduct trend analysis to optimize business performance Analyze and solve problems without clear precedent Ensure compliance with all security, safety and emergency preparedness procedures Ensure compliance with all HR related policies, practices and procedures, such as timekeeping, recruiting, compensation, separations, leave usage, etc. Ensure the team follows, complies with and regularly reviews all required policies, practices and procedures using established guidelines Resolve employee concerns by ensuring employees receive mediation to resolve issues in somewhat difficult situations Perform supervisory/managerial responsibilities: Manage daily activities Ensure adequate/skilled staffing; select employees Establish performance goals and priorities Prepare, conduct and review performance appraisals Develop, mentor, and counsel staff Provide input and/or prepare budget requirements for Annual Financial Plan (AFP) Ensure section/branch goals and objectives align with division/department strategy Ensure efficiency of operations Perform other duties as assigned Qualifications Three years' experience in grade level 76 (or higher) or applicable external experience Scorecard criteria requirements as defined by Branch Operations Governance or applicable external experience Experience in leading and managing in diverse and complex operational environments Advanced knowledge of applicable federal regulations governing consumer lending and/or credit cards, mortgage and equity loans, savings and checking accounts Advanced knowledge of multiple financial products such as consumer mortgage loan, credit cards, and/or savings/checking accounts Advanced knowledge of functions relating to cash and ATM operations Working knowledge of financial institution and lending practices, principles and regulations Working knowledge of retail banking industry best practices Experience in member/customer service operations Experience in responding to requests regarding complex financial information/data Experience in supervising and leading employees Experience in training and developing staff Exposure to developing/maintaining community and command relations Ability to manage multiple priorities independently and/or in a team environment Effective skill analyzing statistics and reports to determine business performance and trends Effective organizational, planning and time management skills Effective skill exercising initiative and using good judgment to make sound decisions Effective skill interacting with staff, management, vendors and members diplomatically and tactfully Effective verbal and written communication skills Effective word processing and spreadsheet software skills Desired Qualifications Bachelor's Degree in Accounting, Business Administration or the equivalent combination of training, education, and experience Working knowledge of Navy Federal products, services, programs, policies and procedures Hours: Available Monday - Saturday: hours based on business needs. Location: 1852 Deptford Center Road, Deptford NJ 08096 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

ImmunityBio, Inc. (NASDAQ: IBRX) is a commercial-stage biotechnology company developing cell and immunotherapy products that are designed to help strengthen each patient's natural immune system, potentially enabling it to outsmart the disease and eliminate cancerous or infected cells. We envision a day when we no longer fear cancer, but can conquer it, thanks to the biological wonder that is the human immune system. Our scientists are working to develop novel therapies that harness that inherent power by amplifying both branches of the immune system, attacking cancerous or infected cells today while building immunological memory for tomorrow. The goal: to reprogram the patient's immune system and treat the host rather than just the disease. Why ImmunityBio? * ImmunityBio is developing cutting-edge technology with the goal to transform the lives of patients with cancer and develop next-generation therapies and vaccines that complement, harness and amplify the immune system to defeat cancers and infectious diseases. * Opportunity to join a publicly traded biopharmaceutical company with headquarters in Southern California. * Work with a collaborative team with the ability to work across different areas of the company. * Ability to join a growing company with professional development opportunities. Position Summary The Uro Oncology Business Manager's main objective is to drive clinical conviction of Anktiva and achieve performance results within their territory. The role will focus on gaining breadth and depth of treatment adoption from the LUGPA clinics, Academic institutions, and IDN Hospitals who treat and manage early-stage bladder cancer patients within their territory. The Uro Oncology Business Manager will need to understand the unique market opportunities of their geography, including account affiliations and decision makers, prescriber influencers, and treatment pathways. Essential Functions Execute sales strategy to drive Anktiva's treatment adoption across all clinics and prescribers who treat and manage patients with approved indicators. Build trusting customer relationships and provide clear educational information to communicate efficacy results and define appropriate patient identification. Develop and maintain meaningful disease state knowledge and product expertise to provide value proposition to the customer. Analyze account performance, identify prescriber adoption barriers, and propose solutions to address barriers. Collaborate with ImmunityBio matrix partners to identify opportunities and/or change territory tactics. Accountable for the training of all relevant HCP's on Anktiva dosing, administration, and overall treatment expectations for all accounts within the territory. Utilize approved resources to educate and answer questions regarding reimbursement and contracting information. Appropriately utilize company approved marketing tools and resources to craft a targeted approach to manage accounts and geographic territory. Plan, lead, and execute speaker programs for the top providers and clinics within the territory. Represent product in a professional, compliant, and ethical manner. Complete all administration, reporting, and training tasks proficiently and on time. Perform other duties as assigned. Education & Experience Bachelor's degree with 6+ years in healthcare, pharmaceutical, biotech, or medical device companies required. 4+ years urological oncology/urology experience required Proven track record of success and experience in start-up biopharma and/or diagnostics company required Comprehension of the buy and build model preferred Must possess and maintain a current valid driver's license required Knowledge, Skills, & Abilities Communicate effectively with social/emotional/relational intelligence, both verbally and written, with team members, leadership, and customers. Create genuine relationships with customers based on integrity and trustworthiness. Ability to be a continual learner, open to innovative ideas and solutions while collaborating with cross-functional commercial members. Ability to gain consistent access and develop strong professional relationships with health care providers in community and hospital settings. Understand the complexities and subtleties of the urologic oncology marketplace and customer segments. Demonstrate strong business acumen, analytics, and account management skills. Effective prioritization, flexibility and change management abilities in a dynamic environment. Candidates will have integrity, be inclusive and collaborative. Working Environment / Physical Environment Remote The willingness and ability to travel overnight Requires driving a personal vehicle on behalf of the Company Must successfully complete a motor vehicle record check upon hire and annually thereafter Must maintain a standard form of automobile liability insurance that meets the company's required minimum coverage limits (currently $250,000/$500,000 bodily injury liability and $100,000 property damage liability), Must provide proof of insurance coverage that meets these requirements upon hire and annually thereafter This position is eligible for a discretionary bonus and equity award. The annual base pay range for this position is below. The specific rate will depend on the successful candidate's qualifications, prior experience as well as geographic location. $190,000 (entry-level qualifications) to $190,000 (highly experienced) annually The application window is anticipated to close on 60 days from when it is posted or sooner if the position is filled or closed. ImmunityBio employees are as valuable as the people we serve. We have built a resource of robust benefit offerings to best support the total wellbeing of our team members and their families. Our competitive total rewards benefits package, for eligible employees, include: Medical, Dental and Vision Plan Options * Health and Financial Wellness Programs * Employer Assistance Program (EAP) * Company Paid and Voluntary Life/AD&D, Short-Term and Long-Term Disability * Healthcare and Dependent Care Flexible Spending Accounts * 401(k) Retirement Plan with Company Match * 529 Education Savings Program * Voluntary Legal Services, Identity Theft Protection, Pet Insurance and Employee Discounts, Rewards and Perks * Paid Time Off (PTO) includes: 11 Holidays * Exempt Employees are eligible for Unlimited PTO * Non-Exempt Employees are eligible for 10 Vacation Days, 56 Hours of Health Pay, 2 Personal Days and 1 Cultural Day * We are committed to providing you with the tools and resources you need to optimize your Health and Wellness. At ImmunityBio, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

Job DescriptionBenefits: 401(k) 401(k) matching Competitive salary Paid time off We are seeking a reliable and detail-oriented Office Manager to support daily administrative and office operations. This role is responsible for invoicing, payment processing, customer communication, and managing work orders to ensure smooth workflow and excellent customer service. Key Responsibilities: Create, send, and track invoices Enter and apply payments accurately in the system Answer incoming phone calls, route calls appropriately, and assist customers with basic inquiries Set up and post new work orders for jobs and service requests Maintain organized office records and files Coordinate with field staff or technicians regarding work orders Support general administrative tasks as needed Qualifications & Skills: Previous experience in an office manager or administrative role preferred Experience with invoicing and payment entry Strong organizational and time-management skills Comfortable answering phones and communicating with customers Basic computer skills (email, invoicing, spreadsheets) Attention to detail and accuracy Professional and dependable work ethic Work Environment: Office-based role Full-time / Part-time Compensation & Benefits: Competitive pay based on experience Benefits

Benefits: 401(k) Company parties Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off MUST HAVE MEDICAL OFFICE MANAGER EXPERIENCE OF 1+ YEAR About us We are professional, agile, professional and our goal is to PROVIDE ORTHOPEDIC TREATMENT TO OUR PATIENTS . Our work environment includes: Modern office setting Growth opportunities SEEKING EXPERIENCED OFFICE MANAGER FOR NJ BASED MEDICAL PRACTICE. MUST HAVE OFFICE MANAGER EXPERIENCE. SOUTH JERSEY- CURRENT OFFICE IS IN SEWELL, NJ WITH INTENT OF EXPANDING - Report directly to the ADMIN TEAM - Communicate with patients, surgeons, and other healthcare professionals to ensure smooth and efficient scheduling process - Obtain necessary medical records and documentation - Verify insurance coverage and obtain pre-authorization - Maintain accurate and up-to-date patient records in electronic medical record system(eClinicalworks) - Collaborate with billing department to ensure accurate and timely billing - Provide administrative support to the admin team as needed -Case manage patients files -Assist in the office with front desk/translating when needed/Medical assistant when needed ```Qualifications``` - Previous experience in a medical office or providing medical administrative support is required -Experience as a legal assistant is a plus - Proficiency in using medical scheduling software such as eClinicalWorks is preferred - Knowledge of HIPAA regulations and ability to maintain patient confidentiality is essential - Strong organizational skills with attention to detail to ensure accurate scheduling and documentation - Excellent communication skills, both written and verbal, to effectively interact with patients, surgeons, and other healthcare professionals. - Familiarity with medical terminology is preferred - Ability to multitask and prioritize tasks in a fast-paced environment - Strong computer skills, including proficiency in Microsoft Office Suite Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Job Type: Full-time Pay: $60,000.00 - $75,000.00 per year Benefits: Paid time off Schedule: 8 hour shift Monday to Friday Education: Associate (Preferred) Experience: MEDICAL OFFICE MANAGER: 1 years (Required) Language: Spanish (Preferred) Ability to Relocate: Sewell, NJ 08080: Relocate before starting work (Required) Willingness to travel: 25% (Required) Work Location: In person

Job Title: Assistant Dental Office Manager Department/Location: Operations Reports to: Regional Vice President FLSA Status: Exempt ProSmile is one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training. Position Summary ProSmile is in need of an Assistant Dental Office Manager who is looking to join a practice with a strong culture, compassionate and skilled dentists, and a support structure that creates an environment of learning and the autonomy to create change at the practice that brings about growth and success. We offer competitive pay based on experience with a great benefit package. As an Assistant Dental Office Manager, we give you the tools and support needed to ensure you are in the best position to be successful. A ProSmile Assistant Dental Office Manager is a unique opportunity to join a practice that is part of a larger growing organization and offers the ability to move up and take on higher positions within the company. Duties and Responsibilities: Maintains control of patient scheduling Addresses and resolves patient complaints Reviews patient charts making corrections with posting if needed Takes on the responsibility of the Treatment Plan Coordinator in some offices Has working knowledge of all insurances; handling of claims, attachments for claims Maintains collection controls and systems Oversees daily closeout functions as well as daily deposit with the corporate office Coordinates end-of-month functions with the corporate office & Dental Practice Manager Monitors patient A/R Ensures compliance with all company Policies and Procedures in office and communicates any changes in same to staff, schedules office staff meetings Coordinates staffing needs, scheduling, recruiting, interviewing, hiring, performance reviews and terminations in consultation with HR Department and Dental Practice Manager Contacts maintenance for all office equipment in need of repair for optimum function Following up on unresolved task Performs miscellaneous job-related duties as assigned Coordinating office needs with Dental Practice Manager Assistant Dental Office Manager - Qualifications High School diploma or GED required Experience using Outlook, Word Excel preferred Easily able to learn new technologies and systems required Performs miscellaneous job-related duties as assigned. Knowledge and Skills/Expected Competencies: Work experience in an administrative function and/or customer facing role required Working knowledge of dental or medical front desk duties and responsibilities preferable Previous dental office management work experience preferable Requires some flexibility in scheduling, such as the ability to work evenings and weekends as needed Benefits Summary At ProSmile, we are committed to supporting the health and well-being of our employees and their families. We offer the following benefits for Full Time Benefits Eligible Positions (35+ hours per week) and Part Time Benefits Eligible Positions (30-35 hours per week): Medical Insurance: Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks. Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options. Vision Insurance: Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits. Flexible Spending & Health Savings Accounts: Pre-tax savings accounts for medical, dependent care, and healthcare expenses. Life & Disability Insurance: Employer-paid basic life and AD&D insurance, with voluntary life, short-term, and long-term disability plans. Additional Perks: Employee Assistance Program (EAP) Identity Theft & Fraud Protection Legal Support Services Discount Programs (including pet insurance, travel, theme parks, electronics, etc.) Wellness Programs Financial Wellness and Planning Tools Physical/Mental Demands and Work Environment The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate. The Company reserves the right to modify the based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee. Equal Employment Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply. Company Safety We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards. Powered by JazzHR dF2kIw3RF7

looking for multispeciality group practice office manager with 5 yrs experience who can increase revenue. . Compensation based on performance .we have modern facility with CBCT, CAD/CAM,digital xray etc.with endodontist and periodontist Spanish preferred

Job DescriptionWho We Are: At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service-the 'AAA Experience.' We're committed to making every smile count, and we live by our “No Smile Left Behind” philosophy. At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you'll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients' lives. Dental Senior Office Manager Diamond Braces is seeking an experienced and driven Dental Senior Office Manager to oversee operations across multiple dental practice locations. In this leadership role, you will ensure that all practices under your supervision meet operational, financial, and clinical standards, driving exceptional patient experiences and strong business performance. Essential Functions: Oversee operations for multiple dental practice locations within the district. Ensure all locations operate efficiently and deliver exceptional patient care and customer service. Collaborate with practice managers and dental teams to achieve operational goals and compliance with clinical protocols. Develop, implement, and monitor key performance indicators (KPIs) across all locations to assess and drive practice performance. Provide actionable insights and regular reporting on KPIs to leadership, identifying areas for improvement and ensuring accountability. Analyze and manage practice P&L statements to drive revenue growth and profitability while maintaining high-quality patient care. Lead, coach, and mentor practice managers and staff to foster a culture of collaboration, continuous improvement, and professional development. Implement operational best practices, ensuring compliance with policies, procedures, and regulatory requirements. Collaborate with clinical leadership to support recruitment, onboarding, and retention of dental professionals. Drive initiatives to enhance patient satisfaction, operational excellence, and team engagement across all practices. Qualifications: Minimum of 5 years of experience working in Dental Service Organizations (DSOs), with a proven track record of managing multiple practice locations. Demonstrated experience in measuring and reporting KPIs for multi-site locations. Strong understanding of P&L statements, with the ability to identify trends, opportunities, and areas for improvement. Excellent leadership, communication, and interpersonal skills, with a collaborative approach to team management. Ability to work in a fast-paced, dynamic environment while prioritizing tasks and meeting deadlines. Associate or bachelor's degree in business, healthcare administration, or a related field. Benefits: Highly competitive compensation. Health, dental, and vision insurance. 401(k) retirement plan with company match. Paid time off and holidays. Discounted orthodontic care for you and your family. Loan assistance for dental assistant school and continued education (CE). Access to cutting-edge technology and world-class facilities. A fun, inclusive, and supportive culture where your career can thrive. Job Type: Full-time Compensation: Salary range starting at $75,000; final offer will be determined by experience and qualifications. Job Location: In-person; local travel between offices required. Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm), Friday (8:30 am - 5 pm), Saturday (8:30 am - 4 pm)

The Office Manager will be responsible for overseeing daily administrative operations of the agency, ensuring efficient office management, and supporting staff, caregivers, and clients. This individual will play a key role in maintaining compliance with state regulations, managing client and employee files, and fostering a supportive and organized workplace. Key Responsibilities: Manage day-to-day administrative tasks including answering phones, scheduling, and responding to emails. Oversee client intake process, including collecting required documentation and maintaining accurate records. Supervise office staff, providing guidance, training, and support as needed. Ensure compliance with state and agency policies (including DDD and Medicaid regulations). Maintain employee files, background checks, training documentation, and certifications. Coordinate caregiver/client scheduling and match appropriate staff to clients based on needs and availability. Manage timesheets, attendance, and assist with payroll processing. Order and manage office supplies and medical equipment inventory. Serve as liaison between clients, families, staff, and healthcare professionals. Prepare reports, maintain filing systems, and support audits and inspections. Support hiring, onboarding, and training processes for new employees. Qualifications: High school diploma or equivalent required; Associates or Bachelor's degree preferred. Minimum of 2 years of administrative or office management experience, preferably in a healthcare or home care setting. Knowledge of DDD, Medicaid, or healthcare regulations is highly desirable. Strong organizational and multitasking skills. Excellent communication and interpersonal skills. Proficient in Microsoft Office Suite and scheduling software. Ability to maintain confidentiality and manage sensitive information professionally. Detail-oriented with strong problem-solving abilities. Schedule: Monday to Friday (Full-Time) Occasional weekends or after-hours support as needed Compensation: Competitive salary based on experience 401k We look forward to welcoming a dedicated and organized professional to our growing team!

We are excited to announce that Cambridge Square Dental is seeking a dedicated and experienced Dental Office Manager to join our growing team. This is a full-time position based physically at our dental practice. Please note this is not a remote job, and the successful candidate will be required to work onsite to manage our office's daily operations efficiently. This role calls for an individual who is adept at balancing a variety of tasks while maintaining the highest standards of patient care and office management. The Dental Office Manager will be instrumental in fostering a welcoming and professional environment for patients and staff alike. Duties and Responsibilities Oversee daily front and back office operations to ensure smooth workflow and high standards of patient service and care. Implement office policies and procedures and ensure compliance with healthcare regulations and dental board standards. Manage patient scheduling, registration, and case management to optimize patient flow and satisfaction. Develop and maintain up-to-date records of all office financials, including patient billing, payroll, and budgeting. Coordinate with dental staff to support operational needs and address staffing requirements including hiring, training, and performance evaluations. Establish effective communication channels within the office and with external stakeholders; resolve any conflicts that arise. Maintain the highest level of confidentiality with respect to patient records and sensitive staff information. Handle patient complaints promptly and efficiently to maintain the office's reputation and service standards. Supervise the procurement of dental supplies and equipment ensuring cost-effectiveness and proper inventory management. Promote a culture of high performance and continuous improvement that values learning and a commitment to quality. Requirements Proven experience as a Dental Office Manager or relevant role within dental or medical office operations. Strong leadership skills with the ability to manage and inspire a team effectively. Excellent organizational and multitasking abilities. Exceptional communication and interpersonal skills to interact positively with patients and staff at all levels. Understanding of dental office procedures and workflow with a firm grasp on the needs surrounding patient care and privacy. Proficiency with dental practice management software and Microsoft Office Suite. Ability to solve problems effectively and in a timely manner. Independent worker capable of taking initiative and managing office duties without continuous supervision. A strong team player who can collaborate with other staff members to achieve business and patient care objectives. Commitment to maintaining professional and ethical dental practices.

Job DescriptionBenefits: Paid time off 401(k) 401(k) matching About the Role We are looking for a detail oriented and people-focused Front Office Manager to join our expanding team! Youll be managing all of our frontdesk workflows - including patient scheduling and management, accounts receivables, inventory order placement and more. Youll become an expert at navigating our frontdesk and backdesk software, will be the first and last touchpoint with all patients (ensuring excellent service quality!), and ensure the frontdesk operations are running smoothly. If you have an eye for detail and are a people-person, this is the job for you! What Youll Do End-to-end frontdesk operations management Patient scheduling and management - ensuring all of our patients receive excellent, professional and friendly service from start to finish Insurance management - from applications to payment submissions, up through credentialing new doctors A touch of team supervision - doing a bit of quality control to ensure the complexities involved in medical POS and insurance management workflows managed by others are kept orderly Accounts receivables - ensure that our AR is managed in an organized and safe manner Accounts payables - work with our back office team to order essential dental supplies Work with our Directorr on workflow optimizations Ad hoc duties that will crop up during expansion Required Qualifications 4-7 years of frontdesk experience >3 years working with insurances, including claim submission, pre-authorization submission, checking patient eligibility and benefits and credentialing >1 year in a supervisory role - ensuring your team is well trained and workflows are being maintained Fluent in English and Spanish Excellent communication skills Intermediate to expert knowledge in Microsoft Office Suite - primarily Word and Excel People-person - you love to work with people, and can manage even the most difficult situations with a level-head and a smile Self-starter - can work well independently Detail oriented and very organized, as youll be managing several workflows in tandem Team player - we're a lean team and must work well together Reliable Preferred Qualifications Experience with EagleSoft Experience working in a clinical setting Experience with operatory treatment set up and an understanding of standard clinical procedures X-ray license, or experience taking X-rays About Us We're more than just a dental practice- we're a tight-knit community and dental practice dedicated to fostering love, compassion, and excellence in oral health care. Our lead dentist, Dr. Villalobos, is the epitome of professionalism, skill, and dedication. Her passion led her to graduate from the prestigious New York University College of Dentistry as she continuously pursues and participates in continuing education classes to stay up to date on new scientific findings and cutting-edge technologies. Her knowledge and 30+ years of experience, coupled with her unwavering passion, make her an expert in her field. Among our team members are several experienced doctors, including Dr. Patti and Dr. Suero, both graduates of Columbia University, with over 30 years of training and experience in North Jersey. Dr. Patti specializes in pediatric dentistry, while Dr. Suero focuses on serving the underserved Latinx community. With a patient-centered approach, we prioritize individual needs and preferences, striving to exceed expectations with every visit. Our dedication to excellence drives us to provide top-quality service, setting the standard for dental care in our community. Equal Opportunity Statement We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

Come join one of the "Top 10 Emerging Groups to Watch", as voted by Group Dentistry Now! We are looking for an Office manager to organize and coordinate administration duties and office procedures. Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication and safety. Ultimately, the Office manager should be able to ensure the smooth running of the office and help to improve company procedures and day-to-day operation. Benefits for Full Time Employment: Health Insurance, Bonus Pay, PTO, Paid Holidays, 401(K) and more! Responsibilities Serve as the point person for office manager duties including: maintenance, mailing, supplies, equipment, bills, errands Schedule meetings and appointments Organize the office layout and order stationery and equipment Maintain the office condition and arrange necessary repairs Liaison with the HR department Maintain office operations and procedures Coordinate with IT department on all office equipment Ensure that all items are invoiced and paid on time Manage office General and Administrative budget, ensure accurate and timely reporting Provide general support to visitors Assist in the onboarding process for new hires Address employees' queries regarding office management issues (e.g. stationery, Hardware and travel arrangements) Liaise with facility management vendors, including cleaning, catering and security services Skills Minimum 2 Years Proven experience as an Office manager, Front Office Manager or Administrative Assistant Dental Office Management experience preferred Knowledge of office administrator responsibilities, systems and procedures Proficiency in MS Office (MS Excel and MS Outlook, in particular) Hands on experience with office machines (e.g. fax machines and printers) Familiarity with email scheduling tools, like Email Scheduler and Boomerang Excellent time management skills and ability to multi-task and prioritize work Attention to detail and problem-solving skills Excellent written and verbal communication skills Strong organizational and planning skills in a fast-paced environment A creative mind with an ability to suggest improvements High School degree Bilingual in Spanish and English preferred Salary is commensurate with experience; Range $25-30 This position is for our Haledon, NJ office.

Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Paid time off Newer office looking for an experienced Front Desk Representative for a multi-disciplinary office (PT, Chiropractic, Medical, Acupuncture) that has administrative skills and capability to complete front desk responsibilities to go along with immaculate people skills with a warm/friendly/inviting personality. The ideal candidate must be able to think critically and creatively as well as be able to multi-task and problem solve. An ideal person would also be able to work independently and as part of a team, work efficiently and also have strong organizational skills. Requirements Ability to communicate, schedule and coordinate with the patients, providers, ancillary staff, attorneys, imaging facilities, ambulatory surgery centers, insurance payers and suppliers Be compliant with HIPAA, state and federal laws as well as maintain confidentiality of financial and other personal data Strong customer service, multi-tasking, problem solving and critical thinking skills Be knowledgeable in all services the clinic offers and be able to discuss the doctor's treatment orders/care plan to the patient making sure they understand the why behind the care plan and fine details Review the practices policies and procedures to make recommendations for continued compliance/current regulations and interpret policies/procedures to employees, patients, family members, government agencies, etc. Manage clinic operations to ensure compliance, efficiency and patient satisfaction Interaction with the patients on a daily basis and be their point person for anything have to do with the treatment Addresses issues raised by physicians, employees, and patients and seek out appropriate leaders or partners to problem solve and process improvement Identify a strategy for the growth and execution of daily/weekly/monthly goals. Proficient in EHR, Microsoft word/excel and other basic computer systems Proficient in communicating via face to face, email, telephone and zoom Some experience in Insurance verification and billing for multiple specialties incl. Chiropractic, Acupuncture, Physical Therapy, Primary Care, Neurology and/or Orthopedics Salary: Competitive Base Pay with Performance Based Incentives on Overall Clinic Production

When you join Kyocera Document Solutions America, Inc. you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being”. Through this Philosophy, our employees are passionate about providing best in class customer service through efficiency, accountability, and a sense of urgency all while putting knowledge to work to drive change. In addition, we're a Great Place to Work… and we really mean it! Kyocera Document Solutions America, Inc. was officially certified as a Great Place to Work since 2022. An organization earns this distinction when its employees have expressed their trust in the people they work for, have pride in what they do and enjoy the people they work with. As a Customer Support representative, you will be the primary point of contact for customers, addressing their inquiries, resolving issues, providing information about products or services, and ensuring their overall satisfaction by maintaining positive customer relationships, often through phone, email, or live chat interactions, while demonstrating excellent communication and problem-solving skills. The chance to do something meaningful, to challenge yourself, to be a part of change in an industry, to influence change doesn't come around every day. Responsibilities + Provide first-level customer support via email and phone, addressing customer inquiries and issues, identifying the root cause of customer problems, providing solutions and following up to ensure satisfaction. + Process orders, forms, applications, and requests accurately, verifying details. + Provide feedback on the efficiency of the customer service process and identify any recurring customer issues to help streamline and improve future interactions. + Record customer interactions into the Customer Relationship Management tool (CRM). Qualifications Required: + Minimum 2 years of customer service experience in a corporate environment. + High School diploma or GED + Excellent communication skills, ability to clearly explain information, listen actively, and adapt communication style to different customers. + Problem-solving skills, analyzing customers issues, identifying solutions, and implementing them effectively. + Customer service oriented, genuine desire to help customers and provide a positive experience. + Empathy, ability to understand and relate to customer concerns. + Patience, ability to maintain composure when dealing with challenging customer situations. + Technical proficiency, familiarity with CRM systems and relevant software. The typical pay range for this role is $51,000 -$62,000. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors. This position may include a discretionary bonus based on performance. We offer a comprehensive benefits package designed to support our employees' well-being which includes: + Medical, dental and vision plans + 401(k) retirement plan with Company match + Life insurance and disability coverage + Paid time off and holidays + Paid parental leave + Employee Assistance Program + Volunteer Time Off + Professional development course reimbursement. We offer a comprehensive benefits package designed to support our employees' well-being which includes: + Medical, dental and vision plans + 401(k) retirement plan with Company match + Life insurance and disability coverage + Paid time off and holidays + Paid parental leave + Employee Assistance Program + Volunteer Time Off + Professional development course reimbursement Note This is a general description of the duties and responsibilities most frequently required of this position. The company may from time-to-time request that the incumbent perform other related tasks and assume reasonable responsibilities that have not been specifically included in this description. Kyocera Document Solutions America, Inc is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company's portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organizations put knowledge to work to drive change. Kyocera is looking for enthusiastic and innovative people to help our customers run their businesses more efficiently and more profitably. We offer a generous benefits package including medical, dental and vision plans, a 401k match, flexible spending, disability and life insurance, plus paid time off and holidays. KYOCERA Document Solutions America, Inc. is an Equal Opportunity Employer, a VEVRRA Federal Contractor, and complies with all applicable federal, state, and local laws regarding nondiscrimination. Kyocera provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or protected veteran status. Qualified minorities, women, protected veterans and/or individuals with disabilities are encouraged to apply.

Job Description Are you a charismatic, organized leader with a passion for patient care and team success? We're looking for an Office Manager to help our dental practice run smoothly while creating an exceptional experience for both dentists and staff. What We're Looking For: • A positive, professional attitude that inspires the team and reassures customers. • Strong leadership and organizational skills to manage daily operations efficiently. • A customer-focused mindset-you thrive on building relationships and ensuring every client feels valued. • Team-oriented approach with a commitment to collaboration and continuous improvement. • Ability to problem-solve, multitask, and keep things running smoothly in a dynamic environment. Key Responsibilities: • Oversee daily operations, scheduling, and office workflow. • Manage customer experience, ensuring top-tier customer service and satisfaction. • Support and motivate the team to maintain a positive and productive work environment. • Handle administrative tasks, customer relationship, and financial processes. • Implement strategies for office growth and efficiency improvements. Why Join Us? • A welcoming, supportive team that values your leadership. • Growth opportunities in a thriving dental lab. • A workplace where your ideas and contributions make a real impact. If you're an energetic, responsible, and people-driven professional looking to take your career to the next level, we'd love to hear from you! Apply today by emailing *************************** or calling/texting ************.com Skills: Marketing Consulting/Training Cross-trained (Front/Back Office) Management Experience Magic Touch LabNext Benefits: Medical PTO Compensation: $25-$40/hour

Who We Are: At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service-the 'AAA Experience.' We're committed to making every smile count, and we live by our “No Smile Left Behind” philosophy. At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you'll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients' lives. Dental Office Manager Are you a natural leader with a passion for organization and patient care? We're looking for a proactive, friendly, and detail-driven Dental Office Manager to lead our office and keep our practice running smoothly. If you thrive in a fast-paced environment, love working with people, and have experience in dental administration-this is your opportunity to make a real impact. Help us deliver outstanding smiles while building a positive and efficient office culture! Essential Functions: Team Management: Lead and manage the office team, ensuring smooth operations and fostering a positive work environment. Provide guidance, support, and motivation to team members. Training and Development: Oversee the training and development of staff, ensuring they have the skills and knowledge necessary to perform their roles effectively. Recruiting: Participate in the recruitment process, from interviewing potential candidates to making hiring decisions, ensuring the office is staffed with qualified and motivated individuals. Compliance and Regulations: Ensure the office complies with all relevant laws, regulations, and company policies, maintaining a high standard of practice. Patient Relations: Manage patient relations, addressing concerns and ensuring a high level of customer service is provided at all times. Financial Management: Oversee office budgets, billing, and financial reporting, ensuring financial goals are met. Inventory and Supplies: Manage the inventory of office and dental supplies, ensuring the office is fully stocked and operational at all times. Scheduling and Workflow Management: Optimize office scheduling and workflow to ensure maximum efficiency and patient satisfaction. Maintain Accurate Records: Ensure all patient and office records are maintained accurately and securely, in compliance with legal and regulatory requirements. Stay Flexible: Be ready to handle additional tasks as required, adapting to the dynamic needs of the practice. Qualifications: Experience in office management, preferably in a dental setting. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proficiency in office management software and technology. Understanding of compliance and regulatory requirements in a healthcare setting. Commitment to continuous learning and professional development. Benefits: Highly competitive compensation. Health, dental, and vision insurance. 401(k) retirement plan with company match. Paid time off and holidays. Performance-based bonus opportunities. Discounted orthodontic care for you and your family. Loan assistance for dental assistant school and continued education (CE). A fun, inclusive, and supportive culture where your career can thrive. Job Type: Full-time Compensation: Salary range starting at $62,000; final offer will be determined by experience and qualifications. Job Location: In-person; local travel between offices may be required. Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm), Friday (8:30 am - 5 pm), Saturday (8:30 am - 4 pm)

Vanova Health is supporting Cotler Family Medicine, a well-established outpatient practice in Wall, New Jersey, in their search for a full-time Office Supervisor to join their collaborative care team. Located just two miles from the Atlantic Ocean and within convenient reach of Philadelphia and New York City, Cotler Family Medicine offers an exceptional work environment that combines professional growth with quality of life. This role provides an opportunity to work alongside two board-certified physicians in a supportive, team-oriented environment. The Office Supervisor will be expected to provide effective leadership and accountability for ambulatory care operations including excellence in customer service, human resources, information systems, patient-focused clinical care, quality assurance and financial management. In addition to a competitive salary range of $55,000-$72,000, the position includes two weeks of paid time off, health benefits, and access to pension and profit-sharing plans. Cotler Family Medicine is committed to fostering professional development and delivering high-quality care in a setting that promotes work-life balance. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES (included but not limited to): Manages the daily operations in the clinic. Optimizes clinic workflows. Acts as a resource in the daily operations and activities of the department. Athena charting, Quality metrics, Care gaps, ACO participation. Communication with Aledade, Vanguard and ACO partners. Collaborates with hospital care sites and physician leadership. Promotes effective working relationships within the service line to facilitate achieving goals and objectives. Works directly with patients to address patient questions and concerns regarding care and billing, evaluate various resolutions and ensure patients receive satisfactory resolution. Creates and oversees daily work schedules including management of daily staffing and float coverage. Oversees active schedule management to balance patient access, schedule, utilization, and continuity during hours of clinic operation. Manages prior authorization and referral processes. Leads clinic team in problem solving to address issues relating to patient safety, care and service. Promotes effective working relationships and works effectively as part of the clinic team to facilitate meeting its goals and objectives. Assists in development of capital planning and operating budgets. Manages clinic teams on quality initiatives and managing quality metrics. Collaborates with the leadership team and physician leader to identify and drive quality and performance improvement initiatives. Drives and supports associate engagement and patient experience outcomes. Manages Human Resource management functions including interviewing, selection, orientation, education/training, feedback, performance evaluation, and policy and procedure development. Maintains Kronos records for employees. Directs, oversees, and coordinates training of new employees. Builds strong partnership with local clinic physician leadership. Takes an active role in professional development of associates; developing leaders as appropriate. Creates a culture of patient safety including documentation and reporting. Maintains audits for medication safety. Ensures compliance with applicable regulatory guidelines, and licensure, compliance and accreditation requirements. Ensures compliance with established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards. Partners with physicians around panel management. Maintains records regarding patient linking, population health, and care gap closure. Promotes mission, vision, and values of Cotler Family Practice, and abides by service behavior standards. Qualifications REQUIRED SKILLS & QUALIFICATIONS Supervisory Experience: Minimum of 2 years in a leadership or supervisory role. Healthcare Background: Experience in healthcare or specialty clinic settings (e.g., Cardiology, Neurology) preferred. Technical Proficiency: Comfortable using technology and adapting to new systems. Systems Knowledge: Familiarity with Athena, quality metrics, and care gap management highly desirable. Education: Bachelor's degree in healthcare or a related field preferred; equivalent experience considered. Communication: Strong interpersonal and communication skills, with the ability to collaborate effectively across teams. WORK ENVIRONMENT/PHYSICAL DEMANDS: Ability to work on-site during standard business hours, with flexibility for weekend shifts. Role is based in an outpatient clinical setting with direct patient interaction. Frequent collaboration with frontline staff and physicians to ensure seamless care delivery. TOTAL REWARDS AT COTLER FAMILY MEDICINE: At Cotler Family Medicine, we believe rewards go beyond a paycheck. We value the full experience of being part of a collaborative, patient-focused team that prioritizes quality care and professional growth. We're proud to offer competitive compensation, comprehensive health benefits, retirement savings options, paid time off, and opportunities for continued learning in a supportive environment. We are committed to investing in the future of our team and providing benefits that support every stage of your career with us. Salary Range: $55,000-$72,000 Two weeks of paid time off Health Benefits Pension and profit-sharing plans included in comprehensive benefits package May be eligible for a performance-based bonus EEOC Statement: Cotler Family Medicine is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This job description is intended to describe the general nature and level of work performed and is not an exhaustive list of all responsibilities, duties, and skills associated with it. Duties and expectations may be subject to change with or without notice. #LIDNI