We're not just crafting cold brew, we're
revolutionizing
the beverage industry. At Java House, our
Peel & Pour Pods
are redefining how cold brew is experienced, delivering café-quality coffee with unmatched convenience - zero equipment and zero hassle, just
amazingly smooth
and bold flavor in every pod. Now is your chance to join a fast-growing and innovative team that is reshaping how the world views coffee. If you are energized by growth, inspired by innovation, and ready to be a part of something big - let's chat!
JOB DESCRIPTION
We are seeking a Sr. Customer Service Manager to support the Java House business by delivering exceptional service to our customers, distributors, and retail partners. This role is responsible for managing orders, resolving issues, and providing product information, while maintaining a high level of professionalism and accuracy. The ideal candidate has customer service experience, strong communication and problem-solving skills, and thrives in a fast-paced, product-driven environment.
RESPONSIBILITIES
Serve as the primary point of contact for all Java House B2B and B2C customers
Support order processing and entry, product shipments, customer portal questions, troubleshoot portal issues, product information, and maintain customer accounts
Handle all inbound calls and emails in an appropriate manner
Collaborate with Sales, Logistics/Supply Chain, Marketing, and Operations to address customer needs and resolve issues in a timely manner
Build strong relationships with customers and retail partners to support long-term loyalty
Maintain detailed and accurate records of customer interactions using CRM (Salesforce)
Provide all feedback to internal teams to improve service, product quality, and processes
Track and report order shorts, and lost sales and identify root causes
QUALIFICATIONS
Bachelor's degree in marketing, business administration, or related field
3-5+ years' experience in customer service role; 1+ year in leadership role
Proficiency in CRM and ERP software and Microsoft Office Suites
Ability to read and analyze Power BI reports and dashboards
Knowledge in food and beverage, retail, or consumer packaged goods industry preferred
KNOWLEDGE AND SKILLS
Strong interpersonal skills, with the ability to influence and collaborate with cross-functional teams, and work effectively with others
Commitment to understanding and meeting customer needs while maintaining a positive customer experience
Ability to manage multiple projects and tasks simultaneously, set priorities, and follow through in a timely manner
Solution-oriented problem solving with attention to detail and accuracy in handling information and data
Skilled in handling complaints, resolving issues diplomatically, and turning challenges into opportunities
Proactive in identifying and addressing issues before they arise
Create and foster excellent customer relationships and a positive brand image while demonstrating the company's core values
$61k-118k yearly est. 4d ago
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Office Manager
Twin City Staffing 4.5
Office manager job in Indianapolis, IN
Twin City Staffing is hiring an officemanager for a small but high-performing manufacturing facility in Indianapolis, IN. This hands-on role supports daily office operations while assisting with shipping, order entry, and coordination across departments. With a team of approximately 12 employees, this position is ideal for someone who enjoys wearing multiple hats and being a key part of a close-knit manufacturing environment.
Location: Indianapolis, IN
Wage: $24 - $26/hr. (based on experience)
Hours: 7 am - 3:30 pm, Monday - Friday, Full-time, stable schedule with early Friday wrap-up
Benefits of the officemanager:
Competitive salary
Stable work schedule with early Fridays
Opportunity to work alongside industry certifications, including NADCAP
Career growth in a collaborative, team-focused environment
Comprehensive medical insurance
Dental and vision coverage
Flexible Spending Account (FSA)
Life insurance
Short- and long-term disability coverage
Accident and critical illness insurance
Duties of the officemanager:
Oversee daily office operations and improve administrative workflows
Support shipping, order processing, and general plant coordination
Manageoffice supplies, inventory, and equipment needs
Process invoices, track expenses, and work with vendors
Coordinate schedules, meetings, and internal communications
Assist with onboarding and employee support activities
Help organize meetings, events, and team initiatives
Serve as a point of contact between office staff, leadership, and outside partners
Ensure office practices align with safety and compliance standards
Requirements of the officemanager:
Previous officemanagement or administrative experience, preferably in manufacturing
Comfortable working in a small-team, hands-on environment
Strong organizational and communication skills
Ability to multitask and support both office and operational needs
Experience with shipping, order entry, or production support is a plus
Attention to detail with a focus on efficiency and compliance
Additional Information:
Apply today! To learn more about this officemanager position, contact Nancy at 763-571-7077.
EOE: Twin City Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
$24-26 hourly 2d ago
Customer Care Manager - In Office
The Whittingham Agencies
Office manager job in Carmel, IN
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 14d ago
Manager, Customer Support
Innovation Associates, Inc.
Office manager job in Indianapolis, IN
The Role:
The Manager, Customer Support is a key leader within the Customer Operations organization, partnering closely with the Sr. Director of Customer Operations to oversee a high-performing Tier 1 support team responsible for delivering exceptional service at first contact. This role provides daily leadership to Tier 1 technicians, with a focus on expert communication, accurate case management, efficient triage, and appropriate escalation of customer concerns.
This leader enhances intake processes, strengthens workforce management practices, and ensures customers receive timely, high-quality support during core business hours. The Manager helps team members navigate customer inquiries, understand business procedures, and consistently deliver on customer expectations. They also monitor team performance and drive improvements in customer satisfaction by promoting timely responses, adherence to process, and a culture of customer obsession.
What you'll do:
Operational Leadership & Performance
Create, refine, and enforce standard operating procedures (SOPs) to support iA's rapid growth by analyzing KPIs and implementing data-driven improvements.
Direct and manage daily activities of Tier 1 support personnel with emphasis on communication and soft skills, accurate triage, attention to detail, and thorough case documentation.
Coach, mentor, and evaluate team performance on a daily, weekly, and monthly basis to achieve and exceed KPIs and service goals.
Identify and execute improvement opportunities across Customer Operations to elevate service quality and operational efficiency.
Customer Experience & Quality
Model and reinforce a culture of empathy, ownership, and customer obsession by ensuring every interaction reflects genuine care and a commitment to exceeding expectations.
Maintain and enforce best-in-class customer service practices through consistent quality monitoring, coaching, and feedback.
Support entitlement verification, order processes, RMAs, and other customer-related actions within iA support plans.
Workforce & Queue Management
Analyze contact drivers and trends to ensure appropriate staffing levels across hours of operation.
Oversee scheduling, shift bidding, and real-time queue management to maintain scalable support coverage, including participation in 24x7 operational readiness.
Utilize WFM practices or tools to optimize agent utilization and ensure service level adherence.
Critical Incident Management
Support iA's critical incident processes by leading response teams, assigning resources, using priority frameworks, and leveraging rapid notification systems.
Who you are:
Bachelor's degree (or equivalent experience).
Minimum 2 years of experience leading customer service or technical support teams with a track record of achieving high-quality support outcomes.
Experience with workforce management practices, including scheduling, shift bidding, and data analysis.
Strong consultative, communication, and stakeholder-influencing skills.
Familiarity with post-contact or transactional NPS survey processes and feedback loops.
Demonstrated business acumen and understanding of scaling support in growing organizations.
Proficiency with CRM platforms (e.g., Salesforce) and automated alerting systems (e.g., PagerDuty).
Proficient in Microsoft Office Suite.
Ability to work independently in a fast-paced environment with evolving priorities.
Understanding of core contact center disciplines such as workforce management and quality assurance.
It would be great if you also have:
Prior experience directly leading teams of 10 or more.
Experience with Windows operating systems
Driven and motivated to learn new technology and practices
Applicants must be authorized to work for ANY employer in the U.S. Employer will not sponsor applicants for work visas.
Compensation:
The estimated base annual salary range for this position is $77,605 to $104,995, though a candidate's base annual salary shall be determined on a range of factors, including, but not limited to, qualifications and experience. This position may additionally be eligible for an annual discretionary bonus.
What are the perks?
Generous time off policy that allows you to put your family first
Opportunity to work on the cutting edge of pharmacy automation in a high growth tech company
Competitive benefits, salary, and talent development opportunities
Commitment to professional development and working for a company where your voice is heard
More about iA:
iA (Innovation Associates ) is a pharmacy fulfillment company that provides an integrated platform of capabilities to support Centralized and Community Pharmacy Fulfillment Solutions. With over 30 years of experience in the pharmacy fulfillment business, we have developed and implemented a suite of automation and software solutions that help deliver quick and sustainable business results. Our integrated Pharmacy Fulfillment Platform enables scalable solutions that helps run the prescription fulfillment process from prescription acceptance to delivery, supporting dynamic design flexibility to service pharmacies in a variety of volumes and settings. Our solutions improve workflow, and increase efficiency, while enabling more time for pharmacists to focus on their patients. iA works with pharmacy providers in the Commercial, Health Systems, Government, and Mail Order/eCommerce markets. iA can help customers transform their pharmacy. For more information, visit iARx.com.
Our Mission: We partner with providers to transform pharmacy through our leading-edge software enabled fulfillment technology and partners to deepen the patient-pharmacist relationship, enhancing patient safety and choice while increasing operational efficiency. iA empowers pharmacists to focus on patient care. iA can run the prescription fulfillment process from start to finish, helping pharmacies manage fulfillment and inventory to help lower costs, improve efficiency, increase safety, and provide comprehensive Rx tracking and real-time support.
Our Products:
Software
Modular Hardware
Sophisticated Counting and Collation Devices
Our Core Values:
Solutions Driven
Customer Centric
Championing Diversity
Empowering Ownership
Trust Daringly
To learn more about iA's product, people and culture visit us at iARx.com OR check us out on LinkedIn, Facebook, or YouTube!
iA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$77.6k-105k yearly Auto-Apply 8d ago
Front Office Manager - Conrad Indianapolis
Hilton 4.5
Office manager job in Indianapolis, IN
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\:
Access to pay when you need it through DailyPay
Medical Insurance Coverage - for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program\: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications
401K plan and company match to help save for your retirement
Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*
Available benefits may vary depending upon property-specific terms and conditions of employment.
#LI-MD1
Conrad Indianapolis
is looking for a Front OfficeManager to join the
Management
Team! This is an amazing opportunity to grow your career in a Fortune 500 company within a sophisticated luxury brand.
As the city's first true luxury hotel and only Forbes recommended hotel in the state, this 23-story tower has 247 rooms, 15,000 square feet of banquet space, and 3 food and beverage outlets.
This includes The Capital Grille, The Lounge, and in-room dining.
This role entails managing the daily operations of the Front Office to support the hotel's commitment to exceptional guest service and financial success.
The preferred candidate will possess a minimum of two years' supervisory or management experience in a hotel setting. Familiarity with Hilton systems and Luxury/Forbes standards is advantageous. Open availability is required.
What will I be doing?
As Front OfficeManager, you would be responsible for directing and administering Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Manage all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward
Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
Ensure compliance with Company standards
Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolves guest concerns
Initiate and implement up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue
Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events
Complete audit procedures, as needed
Recruit, interview and train team members
EOE/AA/Disabled/Veterans
$45k-61k yearly est. Auto-Apply 34d ago
Customer Service Manager - In Office
The Mutters Agency
Office manager job in Greenfield, IN
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 14d ago
Customer Experience, Program Manager | Central Region
Irhythm Technologies 4.8
Office manager job in Indianapolis, IN
Career-defining. Life-changing. At iRhythm, you'll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what's possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career
About This Role:
Position: Program Manager, Customer Experience
Location: Remote - National US
About this role:
The Customer Experience team is responsible for partnering both internally and externally, including sales and commercial team along with key stakeholders at large health systems, to design and execute solutions that improve efficiency and outcomes.
Scope of Work:
* Ability to perform role effectively for an average of 6 opportunities concurrently.
* Support customer clinical, operational, financial goals via designing customer journeys to drive adoption of the Zio Service.
* Align with brand priorities to ensure the customer experience (CX) is streamlined, personalized, and optimized.
* Responsible for creating and leading end-to-end customer experience strategy and differentiated solutions informed by insights, analytics, and best practices.
* Differentiate iRhythm as a trusted partner in ambulatory cardiac monitoring through the creation of operational efficiencies and standardization of care for patients with cardiac arrhythmias.
* Partner with key stakeholders (Director + VP of Cardiovascular Service Line, Population Health, Chief of Cardiology + EP, etc.) within large health systems to align on goals and success metrics of cardiac programs, identify challenges with current cardiac monitoring program, and recommend solutions that enable health systems to optimize their program
* Leverage career experience and iRhythm tools to create standardized, reproducible experiences for customer engagements
* Collaborate closely with CX Senior Manager peers, with iRhythm area sales leadership and cross-functional team members such as EHR Integration Managers, Key Account Managers, Revenue Cycle Billing Managers, Clinical Operations and Customer Service to effectively meet the needs of our customers and drive adoption of the Zio service.
* Accountable to prioritizing work that meets the needs of iRhythm business goals
* Held accountable to performance metrics that demonstrate physician adoption across large health systems, contributing to the health of IRTCs business
* Strategically partner with geographic sales team to understand their business plan, and how you can best support them impacting deep + broad penetration of their large health systems
Requirements
* Bachelor's degree required, Master's degree preferred:
* Minimum of 6 years of related experience with a Bachelor's degree; or 4 years of experience in a similar role and a Master's degree.
* Experience in device or clinical sales working with large health systems in a consultative capacity preferred, or experience working in healthcare in process improvement, cardiovascular leadership, or clinical degree preferred
* Key attributes: Ability to influence across teams with strong teamwork and collaboration; ability to quickly build trust with sales team, cross-functional partners, and customers as a strategic partner. Willingness to be flexible to the needs of IRTCs business goals, ability to quickly onboard and execute within role within 3-6 months
* Strong communication and presentation skills
* Ability to quickly analyze data to glean insights impactful to making recommendations to both sales partners and customers
* Demonstrated ability to adapt quickly and deliver on strong performance during times of ambiguity and complexity
* Strong understanding of the healthcare landscape and experience in cardiology preferred
* Ability to multi-task and prioritize in a fast-paced environment
* Proficiency with tools commonly used in a business environment including customer relationship management (Salesforce), Microsoft Office (Visio)
* Must be able to travel up to 50%.
Location:
Remote - US
Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location.
Estimated Pay Range
$112,000.00 - $145,000.00
As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws.
iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at *********************
About iRhythm Technologies
iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm's vision is to deliver better data, better insights, and better health for all.
Make iRhythm your path forward. Zio, the heart monitor that changed the game.
There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact *********************. Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email address ONLY.
For more information, see *********************************************************************************** and *****************************************
$42k-69k yearly est. Auto-Apply 48d ago
Office (Non-Clinical)
Tendercare Home Health Services 3.9
Office manager job in Indianapolis, IN
About Tendercare: Tendercare Home Health Services is a leading provider of compassionate, patient-centered care across Indiana. We are committed to excellence, love, and integrity, supporting our staff as they make a positive impact in the lives of our patients and their families.
Job Summary: This requisition is for non-clinical office positions within Tendercare, which support the daily operations of our agency. These roles may include responsibilities such as scheduling, data entry, billing, payroll, and general administrative support. Duties will vary based on department needs.
Please Note: This posting is used for multiple non-clinical office positions at Tendercare. Specific job duties and requirements will be reviewed during the interview process.
$38k-70k yearly est. Auto-Apply 60d+ ago
Dental Office Manager
Elite Dental Partners 4.1
Office manager job in Fishers, IN
SIGN-ON BONUS AVAILABLE!
A team that is aligned and patient-focused creates a great environment for patients, and for you as a member of the team. This is what we strive to be and who we want to join us in providing the best care possible for patients to help our communities be healthier, feel better, and smile with confidence.
We are seeking an OfficeManager that shares our passion for patient care and education to lead the team.
Responsibilities
Manage business operations to exceed goals including scheduling, revenue optimization, expense control, and P&L responsibility including forecasts
Partner with the Dentist(s) to lead the team by developing a collaborative, positive environment to support each member's success and development
Work closely with other departments to ensure proper support for practice operation
Deliver a superior patient experience demonstrating responsiveness and sensitivity to patient needs
Complete all administrative tasks accurately and timely
Qualifications
Bachelor's degree in a business or healthcare discipline preferred
Three (3) years management experience to include P&L oversight. Dental, medical, healthcare, or retail management experience is preferred
Knowledge of dental insurance and explanation of benefits preferred
Excellent time management and analytical skills with the ability to quickly resolve issues
Excellent communication skills with both the team and patients
Proficient with Microsoft Office products and working with dental software, experience with Dentrix preferred
Benefits
As a valued team member, you'll enjoy a rewarding career with growth opportunities and a comprehensive benefits package. Benefits for OfficeManagers include:
Medical, Dental, and Vision Insurance
Life Insurance, Short-Term and Long-Term Disability Insurance
Flexible Spending Accounts
Wellness Program
Paid Time Off and Paid Holidays
Quarterly Bonus Opportunities
Employee Referral Program Bonuses
401k
Career Growth Opportunities
An equal opportunity employer and an advocate for diversity and inclusion
Salaried Rate$60,000-$65,000 USD
We take great pride in helping our communities be healthier, feel better, and smile with confidence. Daily, we are driven by our vision to provide an elite patient experience tailored to their needs to receive the best care possible.
Not only do our team members find it rewarding to help patients be healthier, but they also enjoy being part of an organization that supports their growth. Our commitment to professional development and promoting internally when appropriate allows for tremendous career opportunities.
$60k-65k yearly Auto-Apply 8d ago
Office Manager and Customer Service
On-Site Supply
Office manager job in Fishers, IN
Job Description
**Job Title: OfficeManager and Customer Service**
We are seeking a diligent and dynamic OfficeManager and Customer Service professional to join our team. This dual-role position requires an organized individual who can efficiently manageoffice operations while delivering exceptional customer service. The ideal candidate will be highly motivated, detail-oriented, and possess strong interpersonal skills.
**Key Responsibilities:**
- Oversee daily office functions to ensure a smooth and efficient workflow.
- Manage administrative staff, delegating tasks, and providing professional support as needed.
- Develop and implement office procedures and policies to improve efficiencies and compliance.
- Maintain an organized and cohesive working environment for all team members.
- Handle incoming customer inquiries, providing accurate information and resolving issues in a timely manner.
- Foster positive relationships with customers, addressing concerns with tact and professionalism.
- Coordinate with various departments to ensure customer satisfaction and swift resolution of inquiries.
- Assist in hiring, training, and supervising office support staff.
- Monitor office supplies and inventory, processing orders as necessary.
- Prepare reports, presentations, and correspondence as needed by management.
**Qualifications:**
- Bachelor's degree in Business Administration, Management, or a related field is preferred.
- Proven experience inofficemanagement and customer service.
- Strong organizational and multitasking skills.
- Excellent verbal and written communication skills.
- Proficient in MS Office Suite and familiarity with officemanagement software.
- Ability to work independently and as part of a team.
- Customer-focused attitude with a problem-solving mindset.
**Benefits:**
- Competitive salary commensurate with experience.
- Health, dental, and vision insurance.
- Paid time off and holiday benefits.
- Opportunities for professional development and career growth.
**How to Apply:**
Interested candidates are invited to submit their resume and cover letter detailing relevant experience. We are an equal opportunity employer and encourage candidates from all backgrounds to apply. We are excited to welcome a new member to our team who shares our dedication to excellence inofficemanagement and customer service.
$30k-42k yearly est. 12d ago
Customer Experience Manager (Part-time)
Michaels 4.2
Office manager job in Indianapolis, IN
Store - INDY-GREENWOOD, INDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
Assist Store Managerin leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
Plan and lead the execution of class and in-store events in accordance with Company programs
Lead the omnichannel processes
Manage and execute shrink and safety programs
Assist with cash reconciliation and bank deposits
Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
Assist with the onboarding of new Team Members
Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
Serve as Manager on Duty (MOD)
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
Acknowledge customers, help locate the product and provide solutions
Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
Manage and execute the shrink and safety programs
Cross train in Custom Framing selling and production
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
Retail management experience preferred
Physical Requirements
Work Environment
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit *****************
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
$41k-79k yearly est. Auto-Apply 37d ago
Office Manager
OMNI Management Services 4.5
Office manager job in Indianapolis, IN
Homeowners Associaton Management Company- Homeowners Association can be a big job for board members who just want to care for their community. OMNI management services makes that job easier.
Job Description
We are looking for a bright individual with organizational and time management skills who would love to learn and grow with a customer service driven company! In addition to daily operations focus such as filing and answering the phones, our OfficeManager will use analytical thinking and industry expertise to streamline processes and elevate our company to a higher level of excellence. Great hours! Beautiful downtown office! Relaxed work atmosphere! Free employee parking! Paid time off! Performance based raises!
Qualifications
Microsoft Operating Systems. Microsoft Office. Excellent Phone Voice. Highly organized. Task focused.
$28k-36k yearly est. 60d+ ago
Business Office Manager
Bloom at Willow
Office manager job in Indianapolis, IN
PRIMARY DUTY
Coordinate the supportive services of the community, such as Accounts Payable/Receivable, recordkeeping, payroll and human resources.
ESSENTIAL JOB FUNCTIONS include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Manages A/P, A/R, accounting and recordkeeping functions.
Checks figures, postings and documents for correct entry, mathematical accuracy, and proper coding.
Prepares and sends monthly resident account statements.
Maintains resident accounts and ledgers.
Prepares and delivers bank deposits.
Maintains records required by licensing agencies.
Maintains current resident data.
Assists with human resources by effectively recording, maintaining, and reporting human resource information such as recruitment, new hire on-boarding, performance evaluations, associate relations, and in-service/continuing education
Processes, verifies and maintains personnel related documentation, including new hire paperwork, job descriptions, leaves of absence, disciplinary documentation, termination paperwork and maintenance of licensing and certification requirements.
Plans and conducts new hire orientations for new associates.
Explains company personnel policies, benefits and procedures to associates or applicants.
Acts as an on-site resource for associates and managers, answering associate inquiries and providing information for personnel actions, including, but not limited to, new hires, status changes, discipline, paid time off, leaves of absence and terminations.
Manages payroll functions, including accurate and timely payroll processing.
Maintains up to date payroll records, including new hires, status changes, pay rate changes, and terminations and resignations.
Reviews time clock records and other information to detect and reconcile payroll discrepancies.
Verifies attendance, hours worked and pay adjustments, including any deductions, and posts into payroll system for processing.
Maintains the paid time off records of associates.
Issues and records adjustments to pay, related to previous errors or retroactive increases.
Answers associate inquiries regarding their paychecks.
Assists Community Relations Director/Leasing Director with community tours as necessary.
Compiles and prepares data and reports as required by corporate staff.
Maintains inventory and orders supplies as necessary.
On-call and Weekend Manager duties may be required as directed by the Executive Director.
Reports any issues or problems that may arise to the Executive Director.
Complies with state, federal, and all other applicable health care, financial and safety standards.
Assists families and other visitors as needed.
Attends/completes required in-services and other required meetings.
Performs other duties as directed.
SUPERVISORY REQUIREMENTS of this position are generally as follows:
Oversees the activities of the Business Office. Directly manages Concierge/Receptionist (as necessary), indirectly supervises all other associates as a Department Head.
Provides guidance/input to Department Heads and participates in supervisory responsibilities indirectly for all associates, including, but not limited to, interviewing, hiring, and training associates; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems; and terminating associates.
EDUCATION and EXPERIENCE an equivalent combination of education, training and experience will be considered.
Previous experience in a long-term care environment preferred.
High school diploma or equivalent.
Minimum of 3 years of previous experience inofficemanagement; or an equivalent combination of education and experience.
KNOWLEDGE, SKILLS and ABILITIES which may be representative but not all inclusive of those commonly associated with this position.
Reading Ability - Able to read and interpret written information.
Written Communication - Able to write clearly and informatively.
Verbal Communication - Able to talk to others to convey information effectively.
Reasoning Ability - Able to apply common sense understanding to carry out detailed written or oral instructions.
English Language - Knowledge of the structure and content of the English language.
Math Ability - Knowledge of arithmetic and its applications.
Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
Customer and Personal Service: Knowledge of principles for providing customer and personal services. This includes meeting quality standards for services and evaluation of customer satisfaction.
Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
Problem Solving - Identifies and resolves problems in a timely manner.
Interpersonal - Focuses on solving conflict, not blaming; maintains confidentiality.
Organizational Support - Follows company policies and procedures.
Adaptability - Adapts to changes in the work environment; changes approach or method to best fit the situation; Able to deal with frequent changes, delays, or unexpected events.
Planning/Organizing - Prioritizes and plans work activities; advises for additional resources in needed.
Attendance/Punctuality - Arrives to work/meetings on time, ensures work responsibilities are covered when absent.
Dependability - Commits to long hours of work when necessary to reach goals; completes tasks accurately and on time or notifies appropriate person with an alternate plan.
Professionalism - Treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions.
COMPUTER SKILLS/EQUIPMENT USED TO PERFORM THE JOB which may be representative but not all inclusive of those commonly associated with this position.
Desktop/Notebook computers
MS Office (Word, Excel, Outlook, etc.)
Billing Software (such as Yardi, etc.)
PHYSICAL ABILITIES commonly associated with the performance of the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The associate may be exposed to bodily fluids and odors on an occasional basis.
While performing the duties of this job, the associate is frequently required to talk, speak and hear. The associate is regularly required to sit and walk. The associate is occasionally required to stand in one place, stoop, kneel or crouch, use hands to handle or feel objects, reach with hands and arms or smell.
The associate must regularly lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
$49k-73k yearly est. 4d ago
Front Office Manager- Courtyard by Marriott, Indianapolis South
Paycor Hospitality LLC
Office manager job in Indianapolis, IN
Job Description
FRONT DESK MANAGER
REPORTS TO: General Manager
STATUS: Non-Exempt
Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office department.
· DUTIES AND RESPONSIBILITIES:
Daily:
· Supervises workload during shifts.
· Maximizes room revenue and occupancy by reviewing status daily. Analyses rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily.
· Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes.
· Wears the proper uniform at all times. Requires all front office employees to wear proper uniforms at all times.
· Monitor all special guests and requests.
· Review daily front office work and activity reports generated by Night Audit.
· Monitor high balance guest and take appropriate action.
· Verifies that accurate room status information is maintained and properly communicated.
As assigned:
· Prepares performance reports related to front office.
· Along with the Assistant General Manager or the General Manager and Housekeeping Manager, conducts schedule Brand Standard audits, to ensure hotel meets quality assurance standards;
· Ensures all required training is completed by Front Desk staff members
· Along with the GM/AGM, completes front desk staff members' performance evaluation reports.
Ongoing:
· Trains, cross -trains, and retrains all front office personnel.
· Participates in the selection of front office personnel.
· Schedules the front office staff.
· Evaluates the job performance of each front office employee.
· Monitors Guest Satisfaction scores and implements strategies to improve it;
· Maintains working relationships and communicates with all departments.
· Resolves guest problems quickly, efficiently, and courteously.
· Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel.
· Reviews and completes credit limit report.
· Works within the allocated budget for the front office.
· Enforces all cash-handling, check-cashing, and credit policies.
· Conducts regularly scheduled meetings of front office personnel.
· Upholds the hotel's commitment to hospitality.
· Ensure implementation of all hotel policies and house rules.
· Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests managers and other employees.
KNOWLEDGE, EXPERIENCE AND REQUIREMENTS:
· Must be able to read, speak, write, and understand the primary language used in the workplace.
· Schedule flexibility and ability to cover shifts in case of an absence of a scheduled front desk staff member;
· Must be able to stand for extended periods of time
· Minimum of one year of hotel front desk supervisory experience, experience handling cash, accounting procedures, and general administrative tasks.
· Excellent organizational and prioritization skills.
· Ability to work well and collaborate with others.
· Superior customer service skills.
· Prior hotel experience is required
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
Day shift
Evening shift
Holidays
Weekends as needed
Ability to Commute:
Indianapolis, IN 46237 (Required)
Ability to Relocate:
Indianapolis, IN 46237: Relocate before starting work (Required)
Work Location: In person
$39k-54k yearly est. 3d ago
Office Manager for Transportation Business
Simons Bitzer and Associates PC
Office manager job in Greenwood, IN
Note: Simons Bitzer is posting this position on behalf of a local hazardous/non-hazardous waste transportation company. Continue reading for more details:
OfficeManager - Hazardous/Non-Hazardous Waste Transportation Company Who We Are Since 1985, our company has specialized in the transportation of hazardous and non-hazardous waste throughout Indiana and surrounding states. We operate a diverse fleet-including vacuum trucks, box trucks, and roll-off trucks-and pride ourselves on delivering safe, reliable, and professional waste removal services for businesses across the region.
Why Join Our Team?
We are a growing, family-oriented small business looking for motivated and professional individuals to join our dedicated team. We invest in our people through modern equipment, technology, training, and competitive compensation. Whether you're early in your career or highly experienced, we are committed to supporting your development and long-term success.Position Overview
We are seeking a highly organized, detail-oriented OfficeManager to oversee day-to-day administrative operations and support the company's overall efficiency. This role is essential to ensuring smooth office functions, accurate financial records, and regulatory compliance.
The OfficeManager will report directly to the President.Responsibilities
Oversee and support all administrative operations to ensure the office runs smoothly.
Manage the office budget, including supply inventory and place orders as needed.
Oversee receptionist, including greeting visitors and answering/directing phone calls.
Develop and implement office policies and procedures.
Assist with office layout planning, office moves, and basic IT infrastructure support.
Identify opportunities for greater efficiency and implement improved systems and processes.
Provide general administrative support such as scheduling meetings, maintaining calendars, conducting research, and preparing reports.
Enter and maintain financial information in QuickBooks for Company and smaller real estate entity.
Manage payroll processing.
Issue and reconcile purchase orders monthly.
Perform basic HR responsibilities, including onboarding/offboarding, maintaining employee records, benefits and insurance renewals, and ensuring compliance with company policies and regulations.
Prepare and file sales tax returns and personal property tax filings.
Complete quarterly IFTA reports.
Manage annual Form 2290 filings and updates.
Maintain and renew state hazardous waste transportation permits.
Reconcile and maintain company credit card accounts.
Renew vehicle plates and maintain vehicle titles.
Support special projects as assigned.
Maintain a safe work environment with a strong focus on environmental compliance.
Qualifications
Excellent interpersonal and phone communication skills.
Strong ability to multitask and prioritize effectively.
Proficiency in Microsoft Office and QuickBooks.
Strong typing, grammar, and written communication skills.
Problem-solving ability and willingness to follow direction.
Clean Motor Vehicle Record (MVR).
Experience
Experience in the waste industry or transportation industry is strongly preferred.
Accounting experience preferred.
Job Type
Full-time, Monday-Friday
8-hour shift Benefits
401(k)
401(k) matching
Health, dental, vision, and life insurance
Disability insurance
Paid time off
$49k-73k yearly est. Auto-Apply 9d ago
Front Office, Title Services Manager
Cox Enterprises 4.4
Office manager job in Indianapolis, IN
Company Cox Automotive - USA Job Family Group Business Operations Job Profile Manager, Business Services Management Level Manager - People Leader Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Compensation includes a base salary of $0.00 - $0.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Job Description:
Responsibilities of Multiple Office Locations: Indianapolis, IN; Hamilton, OH; and Clarksville, IN.
Must live in one of the following states: Indiana and Ohio.
This position manages and coordinates general office activities, including office administration and staff, is responsible for the accuracy and efficiency of all sales records and documents, and assists customers with sales and service-related problems and questions.
Job Responsibilities:
* Manage daily administrative operations of the department including establishing work priorities, scheduling workforce, administering attendance policies, resolving problems, etc.
* Maintain and oversee sale day process and flow according to company policies.
* Develop and implement training methods to ensure all employees have essential job skills.
* Maximize office productivity through proficient use of appropriate software applications, and research and develop resources that create a timely and efficient workflow.
* Maintain and develop office staff by recruiting, selecting, orienting, training and supervising employees, and by providing educational opportunities. Counsel and discipline employees, as necessary. Plan, monitor and evaluate job performance, and conduct performance appraisals.
* Analyze and organize office operations and procedures such as approval of payroll time for office staff, filing systems, requisition of supplies, and other clerical services.
* Plan office layout, develop office budget, schedule expenditures, analyze variances and initiate cost reduction. Prepare activity and sales reports for management upon request.
* Formulate procedures for systematic retention, protection, retrieval, transfer, and disposal of records. Supervise the servicing of office equipment and the ordering of office supplies.
* Maintain and monitor systems to process customer transactions according to established guidelines. Monitor and keep current with Department of Motor Vehicle laws and regulations.
* Coordinate activities of various clerical departments and employees and interact with other departments as necessary to ensure high quality of service to customers.
* Interact and coordinate with corporate when new procedures are needed, develop, and implement improvements in methods and systems to ensure the smooth flow of work and customer satisfaction.
* Interact and coordinate with the corporate to develop and administer proper procedures for floor plan payments.
* Ensure that all customer payments are processed on day of receipt for timely deposit.
* Work closely with Accounting and MFS Collections departments regarding customer payments and monitoring Working Cash Reports.
* Ensure all cash receipts are handled in accordance with IRS 8300 procedures.
* Administer and supervise all title processing for operating location transactions.
* Assist customers and employees in solving sales related issues.
* Actively work with other departments to create strong relationships and increase efficiencies.
* Supervise dealer registration office and title office as needed to ensure quality service to customers.
* Hire and supervise block clerks. Establish schedules to ensure appropriate coverage for sale day activities and volumes.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
* Review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement.
* Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect.
* Enforce all company policies and procedures related to employee and customer conduct.
* Partner with various market level support teams (i.e., Finance, HR, MFS, Recon, Safety, Security, Sales) to ensure effective and efficient operational processes that align with company objectives and strategies and high-quality customer service and support.
* Perform other duties as assigned.
Qualifications:
* Equivalent combination of education and work-related experience
* High School Diploma and 11 years of relevant experience in related field. ~OR~ Bachelor's Degree and 7 years of relevant experience in a related field and 1 year of experience in a leadership role ~OR~
* Master's Degree and 5 years of relevant experience in related field. ~OR~
* Ph.D and 2 years of relevant experience in related field.
* Automotive Title experience.
* 3- 5 years of officemanagement or supervisory experience.
* Ability to Travel
* Client Servicing
* Customer Service Focus
* Effective communication and interaction skills.
* Effective management, customer service, and organizational skills.
* Comprehensive knowledge of title & DMV laws and regulations.
* Experienced computer and software knowledge essential, including AS400.
* Ability to handle multiple tasks at one time.
* Ability to sit or stand for prolonged periods of time. Vision abilities required include close, distance, color, and depth perception.
* Knowledge of Microsoft Office, including Microsoft Word, Excel, and Outlook software.
Preferred:
* Certified Notary
* Prior Auction experience
Work Environment:
Fast paced, close quarters. Occasional exposure to fumes, odors, and weather conditions
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$35k-44k yearly est. Auto-Apply 11d ago
Manager of Office Operations
Dk Pierce & Associates, Inc.
Office manager job in Zionsville, IN
Job DescriptionSalary:
Love creating welcoming, efficient spaces where people can do their best work? Are you energized by keeping things running smoothly, supporting others behind the scenes, and fostering a positive workplace culture? If organization, people, and problem-solving are your sweet spot, this role might be perfect for you.
SMALL COMPANY. BIG IMPACT.
At DKP, we help biopharmaceutical companies bring life-changing treatments to patients who need them most. As Manager of Office Operations, youll play a critical role in making sure our team has everything they need to succeed from a well-run office environment to seamless administrative and operational support.
Your work directly supports our people, our culture, and the mission that drives everything we do.
WHAT YOULL (MOSTLY) DO
Serve as the friendly, professional face of DKP for visitors, partners, and service providers
Oversee day-to-day office operations, including scheduling, supplies, vendors, and facilities
Provide administrative and operational support to leadership and other teammates
Coordinate leadership meetings, capture action items, and support internal communications
Partner with Finance and People & Culture on invoicing, HR documentation, and culture-building initiatives
Help plan and support onboarding, internal events, client meetings, team-building, and employee appreciation activities
Identify inefficiencies and recommend process improvements to streamline workflows
Provide quality assurance reviews of Word, PowerPoint, and Excel documents
Ensure our headquarters is organized, welcoming, compliant, and aligned with DKPs high standards
WHO YOU ARE (AND WHAT HELPS YOU SUCCEED HERE)
You enjoy supporting others and creating environments where teams thrive
You take pride in thoughtful, high-quality work with attention to detail
You have a bachelors in business administration, management, or a related field
You have a successful track record maintaining efficient operations as an operations manager or similar
Youre proactive, organized, and comfortable juggling multiple priorities
You communicate clearly and professionally
You bring relevant experience inoffice operations management
Youre solutions-oriented, adaptable, and comfortable stepping in where needed
You value collaboration, trust, and accountability
You are great with MS 365 apps and are familiar with CRMs like Salesforce
You enjoy contributing to a people-first culture and enriching others lives
WHY YOULL LOVE WORKING AT DKP
Purpose-driven work that truly impacts patient access
Employee-owned company ESOP + 401K with employer match
Competitive compensation (salary + bonus)
Collaborative, low-ego, high-trust culture
Robust medical, dental, and vision benefits
Paid PTO, vacation, and charity days
Serene office setting surrounded by wooded walking trails
Well-behaved dogs welcome in the office
ABOUT DKP
DKP is an award-winning, employee-owned biopharmaceutical access consulting firm driven by a single core focus: enriching peoples lives. We partner with manufacturers to solve reimbursement and market access challenges so life-changing treatments can reach patients with complex conditions. For over 25 years, DKP has been a values-driven, collaborative team known for thoughtful insights, integrity, and a genuine passion for creating meaningful impact.
Ready to help shape a workplace where people love to come to work? Join DKP.
$35k-59k yearly est. 2d ago
Office Manager
Premier Dentist Partners
Office manager job in Fishers, IN
As a Dental OfficeManager, you will assume a leadership role in overseeing the administrative and operational aspects of the dental practice. Your responsibilities will encompass staff management, financial oversight, and strategic planning to ensure the efficient and effective functioning of the dental office.
Responsibilities
Supervise and lead the dental office staff, including dental hygienists, dental assistants, business assistants, and other support personnel.
Foster a positive and collaborative work environment, promoting teamwork and professional growth.
Oversee the financial aspects of the dental practice, including budgeting, billing, and financial reporting.
Monitor and analyze key financial metrics, working to optimize practice profitability.
Ensure accurate billing and coding procedures.
Manage insurance verification, processing claims, and addressing billing inquiries.
Handle human resources functions, including hiring, onboarding, and performance evaluations.
Address staff-related issues and promote employee engagement and satisfaction.
Coordinate patient scheduling and appointment management to optimize patient flow.
Oversee patient relations, addressing inquiries, concerns, and providing exceptional customer service.
Ensure compliance with relevant regulations, including HIPAA, OSHA, and other dental industry standards.
Stay informed about changes in regulations and implement necessary adjustments.
Coordinate maintenance and repairs for dental equipment and the physical office space.
Manage relationships with vendors and suppliers.
Collaborate with the dentist(s) to develop and implement strategic plans for practice growth.
Identify opportunities for improvement in operational efficiency and patient care.
Maintain accurate and up-to-date patient records and practice documentation.
Ensure the secure and confidential handling of patient information.
Stay abreast of industry trends, advancements, and best practices.
Provide ongoing training and professional development opportunities for staff.
Qualifications
Bachelor's degree in business administration, healthcare management, or a related field is preferred.
Proven experience in dental officemanagement is preferred.
Strong leadership and managerial skills with the ability to inspire and lead a diverse team.
Effective problem-solving and decision-making abilities.
Solid understanding of financial management, budgeting, and revenue cycle managementin a healthcare setting.
Excellent communication skills, both verbal and written.
Ability to communicate effectively with staff, patients, and external partners.
Familiarity with healthcare regulations, including HIPAA, OSHA, and other compliance standards.
Proficiency inoffice software and dental practice management software.
Dedication to providing excellent customer service and enhancing the patient experience.
Ability to adapt to a dynamic and fast-paced work environment.
Collaborative mindset with the ability to work as part of a dental team.
Benefits
Paid time off
Paid Holidays
Medical insurance
FSA and HAS
Vision Insurance
401k
Voluntary Life/AD&D insurance
Short term disability
Long term disability
Accident Insurance
Critical Illness
Dependent care FSA
Commuter Benefits
Employee Assistance program
Perks and discounts through ADP & Benefits hub
Pet insurance
$29k-44k yearly est. Auto-Apply 11d ago
Litigation and Practice Support Manager
Ice Miller LLP 4.5
Office manager job in Indianapolis, IN
Job Summary: The Litigation and Practice Support Manager oversees all aspects of the electronic discovery process and manages assigned litigation support staff. This role collaborates with litigation teams to develop tailored strategies for discovery, review, analysis, production, and presentation of case materials. The manager also promotes the adoption of litigation support services and technology across case teams and clients. The primary focus is to deliver automated, efficient solutions for managing client-related information throughout the matter lifecycle. The role requires strong organizational skills, the ability to handle time-sensitive materials, and a commitment to confidentiality in a fast-paced environment.
***Salary in the range of $90,000 - $120,000 dependent on experience level and geographic location***
Essential Job Duties:
Collaborate with legal teams to develop case-specific plans and budgets throughout the discovery process
Work with attorneys and clients to create preservation and collection strategies
Develop plans with attorneys for processing, review, and production of electronic evidence
Mentor, manage, and evaluate direct reports; set goals and provide performance metrics
Assist in creating technical standards, policies, and procedures for litigation support operations
Market the team's capabilities and serve as the main contact for attorneys and users
Provide training on litigation support tools, concepts, and procedures
Ensure data validity during processing, converting, importing, and exporting in databases
Offer consultative support to case teams and clients, recommending technical solutions
Manage quality control for all databases, diagnosing and correcting production issues
Prepare presentation databases, create video clips, and annotate exhibits
Provide daily support for ESI data management and review platforms
Oversee the design and development of new hardware/software implementations, using best practices
Collaborate with IT and Information Governance (IG) teams to ensure processes align and improve customer satisfaction
Evaluate vendor proposals and coordinate vendor services and pricing
Adapt to client requirements with a client-service attitude and ensure consistent delivery
Stay informed on current technologies and strategies in legal support automation
Implement safeguards to mitigate risk and ensure defensibility of e-discovery efforts
Maintain data in line with approved Risk & IG policies and ensure proper data structuring and security
Minimum Requirements:
Bachelor's degree in a relevant field; education, training, or certification in relevant technologies preferred
Advanced degree or prior experience as an attorney or paralegal a plus
Minimum of 5 years of experience in Practice Management, Litigation Support, or E-Discovery
Strong project management skills with the ability to manage multiple tasks in a fast-paced, deadline-driven environment
Advanced user knowledge of litigation support systems (e.g., Relativity, Nebula, iConnect, IPRO eCapture, CaseMap, Trial Director, etc.)
Deep understanding of the litigation support process and substantial document control and case management expertise
Knowledge of data forensic collection and analysis
Experience in e-Discovery management, including collection, organization, and production of data
Proficient in importing/exporting data across various formats
Excellent time management, prioritization, and multitasking skills
Ability to demonstrate tact and diplomacy in high-pressure, time-sensitive situations
Ability to perform all essential job functions
Other Requirements:
The requirements described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equipment Operated:
This position requires extensive use of a computer and telephone. This position also requires the use of printing, copying, faxing and scanning equipment.
Physical Requirements:
While performing the duties of this job, the employee is occasionally required to sit; stand; talk; see; and hear.
Mental Requirements:
Ability to communicate effectively, verbally and in writing, with a diverse group of people.
Work Environment:
While performing the duties of this job, the employee may be exposed to weather conditions while traveling. The noise level in the work environment is usually moderate.
The above statements are intended to describe the general nature and level of work being performed in this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Benefits provided include: Paid time off, Health insurance, Vision and Dental Insurance, 401k (with an employer match), life insurance, and many others. Please reach out for a comprehensive list of benefits provided.
Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. To succeed, we take great pride in a culture where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform to their highest potential.
Candidates must have permanent authorization to work in the United States.
Ice Miller LLP is an Equal Opportunity Employer.
$90k-120k yearly Auto-Apply 60d+ ago
Part time Office Manager
The Grounds Guys
Office manager job in Zionsville, IN
We began with a single vision shared between 10 brothers. Originally, we opened our doors as Sunshine Grounds Care in 1987. As time passed and more brothers joined in the project, it became a widely recognized brand built on the principles of excellent workmanship, customer satisfaction, and real care. We abide by the simple values outlined in our company acronym "C.A.R.E.", which are: Customers first, Attitude, Respect, and Enjoy life in the process!As OfficeManager, you are a key team member supporting the work of management and other staff. You are responsible for clerical, receptionist, bookkeeping, and project-based work to contribute to the day-to-day operations of Ground Guys. Exemplifying our code of values, you show respect and courtesy to all customers and employees. You are self-motivated, thrive in fast moving environments, and are able to manage time to effectively meet deadlines. You have proven communication skills with supervisors, employees, and customers and are able to effectively manage a variety of situations on a day-to-day basis.Specific Requirements:
Direct and coordinate the administrative services in the office
Perform administrative functions including billing, payables, sales tracking, project tracking and collection activity
Work closely with the sales & production teams to ensure good flow of communication and data
Maintain office staff by recruiting, selecting, orienting, coaching, counseling, and disciplining employees
Job Requirements:
Minimum two years admin experience
Previous experience in a management role
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Professional appearance and personality
Team player who can work independently
Benefits: Benefits package varies by location We are actively interviewing for this position - Apply today and our hiring manager will follow up! Compensation: $18.00 - $25.00 per hour
When you put on The Grounds Guys uniform, you become part of a team-local experts who strive to treat everyone with respect, do the job the right way, and simply enjoy life in the process. Working for our franchises means they'll take care of you the way they take care of their own family and friends. And cultivating a culture of CARE, among the team and within the communities, is as important as trimming hedges and planting flower beds-it's part of everything The Grounds Guys do.
*All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with The Grounds Guys franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
How much does an office manager earn in Noblesville, IN?
The average office manager in Noblesville, IN earns between $24,000 and $54,000 annually. This compares to the national average office manager range of $30,000 to $62,000.
Average office manager salary in Noblesville, IN
$36,000
What are the biggest employers of Office Managers in Noblesville, IN?
The biggest employers of Office Managers in Noblesville, IN are: