Campground Front Desk Supervisor
Office manager job in Charlotte, NC
Trains, motivates, and leads Front Office associates in all responsibilities of the Front Office division, including the oversight of the Front Desk, Concierge and Reservations teams
Responsibilities:
Assists in the coordination and placement of front-line staff; oversees operation of front-line front office staff and ensures
excellent guest service s is provided while maintaining productivity; assists in coordination and placement of
front desk, reservations, and concierge associates.
Monitors guest service through routine audits and takes appropriate action when necessary; ensures guest
check-in is maintained in a friendly and timely manner; assists in coordination and execution of cottage and RV space availability.
Takes appropriate action to answer guest questions and resolves complaints; gives verbal direction and assistance to
guests and ensures quality guest service is given; displays a positive attitude about the resort and division to all
associates.
Assists in ensuring that all department and resort policies are being upheld daily such as wardrobe and grooming policies, safety procedures, and quality
Provides break and meal periods to subordinates in compliance with resort, state, and/or federal guidelines. Supports resort execution on time and attendance requirements in accordance with scope of position expectations.
Assists Front Office Manager with guest supply inventory and product ordering as necessary.
Other duties as assigned.
Qualifications:
Ability to work nights, weekends and holidays if necessary. Works with and leads of a small team of associates responsible for the check in/out procedures and reservation process of the resort and contributing to the positive experience of hundreds of guests daily.
Auto-ApplyMedical Office Manager (Raleigh)
Office manager job in Raleigh, NC
Avance Care is in the business of improving the standard of healthcare. As one of the largest networks of independent primary care practices in North Carolina, we provide comprehensive care for our patient's physical, mental, and emotional health.
We are seeking a conscientious and reliable candidate who brings a strong leadership background to join our team as an Office Manager.
This is a full-time position, Monday through Friday, with occasional after-hours as needed.
Comprehensive oversight of clinic operations, ensuring satisfaction of patients, staff, and providers
Commitment to maintaining company quality standards
Busy, fast-paced work environment ideal for candidates who thrive in dynamic settings
Comprehensive benefits package available
Selected Responsibilities
Complete daily, weekly, and monthly office manager checklists, reports, and documentation.
Act as a liaison between the corporate office, clinic team, and external entities to ensure clear communication and workflow adherence.
Handle patient complaints promptly with tact and compassion, involving relevant parties when required.
Analyze operational business metrics to drive business and clinical quality outcomes.
Ensure compliance with HIPAA and OSHA regulations, maintaining a safe environment for both employees and patients.
Interact with vendors, suppliers, and other related entities as necessary.
Manage practice locations, including equipment maintenance, and preventative maintenance contracts in accordance with company policy and procedure.
Conduct regular staff meetings to share information and address company updates.
Manage employee scheduling, oversee time off requests, and ensure continuous shift coverage.
Ideal candidates will have a relevant bachelor's degree, at least three-five years of experience in medical office supervision, and preferably hold a certification as a Certified Medical Assistant, or Registered Medical Assistant.
Other Priorities
Excellent verbal and written communication skills
Proven leadership abilities
Strong commitment to confidentiality and integrity
A growth mindset, with a willingness to learn and adapt
Flexibility and resilience in a dynamic environment
Effective time management and workload prioritization skills
If you are excited to join a growing organization focused on changing the way healthcare is delivered to patients in North Carolina, please submit your resume.
All offers of employment are contingent upon the successful completion of a background check and drug screen.
Avance Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, gender identification, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law.
Office Manager
Office manager job in Charlotte, NC
Job Title: Office Manager
Compensation: $29-$34/hour based on experience
Benefits: Full benefits available upon direct hire, including medical, dental, vision, and 401(k).
About the Opportunity:
Addison Group is seeking Office Managers for a direct hire opportunity with a leading healthcare organization. These roles are newly created to support growing practices and provide leadership between Practice Administrators and front office teams. If you thrive in a fast-paced environment and have strong leadership skills, this is an excellent opportunity to join a company focused on growth and patient care.
Key Responsibilities:
Supervise, hire, and train administrative staff
Review and approve timecards
Manage team performance and ensure operational efficiency
Oversee building maintenance, cleaning, and supply ordering
Handle phones, mail, and patient communication as needed
Ensure patient satisfaction and address escalated concerns
Collaborate with Practice Administrator on workflow improvements and leadership initiatives
Qualifications:
Minimum 5 years of experience in medical practice operations
Leadership experience required (team supervision and performance management)
Strong understanding of clinic workflows and medical terminology
Excellent communication and problem-solving skills
Ability to adapt to change and think critically in a dynamic environment
Perks:
Direct hire with full benefits
Career pathing and leadership training program launching soon
Opportunity to join a growing organization with a collaborative culture
Addison Group is an Equal Opportunity Employer.
Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
Events and Office Coordinator
Office manager job in Durham, NC
Who We Are
The Research Triangle Foundation (“Foundation”, “RTF”, “Research Triangle Park” or “RTP”), is a mission based not-for-profit which strives to serve the residents of North Carolina through economic development partnerships and initiatives. RTP is a 7,000-acre Science-Research Park located in the center of the Triangle region. Historically, the Foundation was built on a revenue model of land sales. Today, the Foundation sits in the master developer driver's seat for a 100-acre site within RTP known as Hub RTP (“Hub”).
Within the Hub site are two active properties, Frontier RTP (“Frontier”) and Boxyard RTP (“Boxyard”), that sit on half of the land and have established brands around creating community through regional amenities. Frontier RTP is a ~500K SF corporate campus made up of five office buildings offering affordable space for entrepreneurs and small businesses centered around free public coworking and event programming. Boxyard RTP is a ~15K SF food, beverage and retail facility, a place where employees and members of the surrounding RTP communities can meet, eat, connect, and unwind inside RTP. Boxyard provides a platform for emerging entrepreneurs in the food, hospitality, retail, and events industries and includes an indoor-outdoor gathering space, dog park, and performance stage with robust programming.
The second phase of Hub RTP, the remaining 46 acres, is currently under construction and is branded as RTP's new “downtown”, featuring food and beverage, office towers, parking decks, a hotel and, for the first time, residential units! There are now “heads in beds” inside the Research Triangle Park, and the Foundation is dedicated to creating a sense of place with unforgettable programs and experiences.
In 2022, the Foundation opened The Experience Center (“XPC”) to provide a showroom for our
brokage teams, a touchdown space for RTF meetings, and a rentable event space for our partners.
The XPC sits near the Frontier office buildings and features a great vantage point for the ongoing construction at Hub. As construction continues, the Foundation intends to keep this location activated and continuously reimagine its potential.
RTF is a regional convener in the center of the Triangle serving a diverse group of companies, governmental agencies, community, and interest groups. We provide and identify meeting space opportunities within properties that we own and manage, also partnering with RTP companies to host events on their campuses. In April 2023, the RTF team relocated to a newly renovated office space within the Frontier campus. This new facility includes three conference rooms and several different event spaces where RTF internally hosts Board members, local partners, and organizations visiting the region.
Who We Are Looking For
The Programs & Placemaking Department at the Research Triangle Foundation is looking for a hospitality-minded event professional to join our team and oversee internal meetings and event rentals at three locations on our campus while assisting the department in day-to-day needs. This person will be the boots on the ground at events and programming happening throughout our campus and will have the opportunity to ideate future events and programs. We are looking for someone whose customer service is second to none, an innovative “doer”, a foodie who knows all the best catering in the region, and someone extremely organized that can thrive in the unknown. This role involves a lot of communication on all fronts; our ideal candidate is prompt, has stellar interpersonal skills, and feels confident interacting with colleagues at all levels of the organization, including senior leadership. There will be times when there are multiple events occurring at once. This team member will need to be able to prioritize the tasks at hand and juggle their schedule accordingly.
Highlights of This Role
Event Rentals
· Serve as the primary contact for venue bookings at Research Triangle Park Headquarters (RTP HQ), Hub RTP Experience Center (XPC), and Boxyard RTP (Boxyard).
· Oversee rental schedules, lead facility tours and event check-in meetings, and manage required paperwork.
· Coordinate with leadership and other departments to meet group-specific needs, including room setups, catering, welcome bags, and special requests.
· Oversee event execution on the day of, addressing AV and other on-site needs to ensure a seamless experience.
· Maintain and organize event systems to streamline scheduling, booking records, and documentation.
· Track usage metrics and provide monthly, quarterly, and annual reports.
· Respond to event inquiries by phone and email.
Office Operations
· Maintain the RTP HQ catering kitchen, staff coffee machine, staff kitchen, and HQ common areas. Order supplies, snacks and beverages, clean equipment, tidy as needed.
· Oversee all operations at the Hub RTP Experience Center (XPC), including stocking
supplies, ordering promotional materials, updating interior design elements, and setting up AV equipment.
· Collaborate with the Property Management team to complete work orders, as it relates to campus venues.
· Provide general support for Hub campus venues as needed.
Administrative Support
· Serve as the in-house expert for all catering needs by maintaining a preferred vendor list .
· Coordinate local catering for meetings and events at RTP HQ and XPC, considering group size, budget, and dietary requirements.
· Coordinate room reservations, setup, cleanup, and AV arrangements for Board meetings, committee meetings, leadership-level discussions, and visiting delegations at RTP HQ and XPC.
· Respond to emails directed to the general Boxyard RTP and Programming accounts, as well as the general phone line, routing inquiries to the appropriate team members based on requests.
· Assist the Administrative Team with meeting logistics and catering as needed.
· Cover events and programs across the campus as needed, including Happy Hour events, speaker series, fitness classes, live music events, and weekend programming.
· Collaborate with the Placemaking & Programming team to support, brainstorm, and create events across all three brands: Frontier RTP, Boxyard RTP, and Hub RTP.
· Perform other duties as assigned.
Organizational Relationships
Reports to the Sr. Director of Placemaking and is part of the Programs & Placemaking Team. This position will interact regularly with the Executive Assistant, Leadership Team and Property Management Team.
Required Qualifications
· High school diploma or equivalent.
· 1-2 years' experience in professional office or events setting.
· Must be at least 21 years old with a valid driver's license.
· Possess an outgoing personality and the desire to provide exceptional customer service.
· Must be highly organized with the ability to manage and prioritize multiple tasks.
· An autonomous worker, critical thinker, and the ability to work under pressure.
· Open-minded and flexible with the ability to adapt quickly in a fast-paced team environment.
· Strong interpersonal communication and leadership skills with keen attention to detail.
· Ability to communicate effectively both orally and via technology, including email, Teams and social media, with individuals at all levels of the organization.
· Excellent verbal and written communication skills.
· Excellent problem-solving and interpersonal skills.
· Ability to work effectively both independently and within a team.
· Proficiency in Microsoft Office applications.
· Professional presentation, appearance, and work ethic.
Physical Demands
· Sitting and standing for extended periods is common. This is not a “desk job”; expect to be on the move! All our buildings and facilities are ADA accessible.
· Activities occur both inside and outside with exposure to some seasonal cold, heat, and humidity.
· This role requires occasional driving offsite to purchase supplies. Access to a reliable vehicle is required.
· Hearing, vision, and communication within normal ranges are essential for day-to-day aspects of this role. It is important to mention that music can be loud at Boxyard RTP, for those applying with sensory sensitivity.
· Ability to communicate orally and through technology. Regular use of email, phone, Microsoft Teams, and social media is expected.
· Good manual dexterity for the use of common office equipment and the willingness to learn the ins and outs of our AV equipment.
· Ability to lift ~25lbs. Moving and reconfiguring tables, chairs, and other event materials will occur throughout your day.
· Working nights and weekends is essential to this role. As an employer, we know that work life balance is also essential. To keep the work week to 40 hours, we will allow this employee to flex their schedule when needed.
Working Environment
You will be joining the team in our office space on the Hub RTP campus. It should be noted that the nature of this role is being present in person, executing events at our facilities and programmatic efforts within the department. This role requires you to work in person, with seldom opportunities for hybrid work. You will be hopping back and forth between the office, the XPC, Frontier RTP and Boxyard RTP depending on the community you are serving.
Equal Opportunity Statement
The Research Triangle Foundation is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service, or any other non- merit-based factor.
Qualifications/Resume Submittal
If interested in applying, please send a resume and cover letter to *****************.
Franchise Support Manager
Office manager job in Charlotte, NC
Job Title: Franchise Success Manager
Schedule: Full-time, 8 hours Monday - Friday
Reports to: VP of Operations
The Franchise Success Manager (FSM) provides operational support to franchise locations, assisting with both day-to-day operations and long-term strategic planning. This role serves as a key link between the franchisees and the executive team, communicating progress, identifying opportunities for improvement, and delivering feedback to strengthen the overall franchise system.
Responsibilities:
Operational Excellence & Compliance
• Serve as the primary point of contact for improving franchise KPIs, operational efficiency, and adherence to brand standards.
• Conduct site visits to assess compliance, deliver operational training, and communicate guidance for
improvement.
• Document findings from visits, including compliance adherence, opportunities for improvement, and recommended corrective actions.
• Identify root causes of operational challenges and implement solutions through action plans, business
reviews, and targeted coaching.
• Ensure integrity and accuracy in reporting territory performance metrics and operational outcomes.
• Maintain seamless productivity while traveling, managing work effectively across multiple time zones and environments.
Financial Performance & Unit Economics
• Analyze franchise and territory-level P&L statements to assess financial health and identify improvement opportunities.
• Partner with franchisees to strengthen profitability and optimize business operations.
• Focus on improving unit economics through data-driven insights and financial coaching.
• Provide strategic guidance on market conditions, operational performance, and revenue growth
opportunities.
Franchise Relations & Leadership
• Build and maintain strong, productive relationships with franchisees and their teams, fostering
collaboration and trust.
• Coach and inspire franchise owners to actively engage in brand initiatives and company-wide programs.
• Lead and support a team of Franchise Business Coaches to ensure consistent communication,
accountability, and execution across the network.
• Serve as a liaison between franchisees and corporate leadership, aligning field operations with company objectives.
Strategic Planning & Execution
• Guide franchisees in developing, implementing, and maintaining effective business plans tailored to their
local markets.
• Support ongoing execution and follow-up to ensure long-term success and profitability.
• Utilize project management best practices to deliver initiatives on time and within scope, meeting or exceeding performance targets.
o Demonstrate strong analytical and problem-solving skills to identify key issues, drive root-cause
solutions, and influence meaningful change.Skills and
Abilities:
• Strong financial, analytical, and data management capabilities with a results-driven mindset.
• Excellent written and verbal communication skills with proven ability to influence, train, and consult effectively.
• Demonstrated success in driving performance within the franchise industry, with strong relationship-building and accountability skills.
• Highly organized and self-motivated, able to manage multiple priorities and meet deadlines with exceptional follow-through.
• Skilled in time management, problem solving, and exceeding performance goals.
• Proficient in Microsoft Office Suite and related business software.
• A proven ability to analyze data, identify trends, and implement effective strategies
Education and Experience:
• Degree in a related field or equivalent professional experience (preferred).
• 2-3 years of experience in Business leadership, operations management, or related field.
• Minimum of 2 years of experience in the restoration industry.
• Corporate-level operations and sales support experience strongly preferred.
• Previous experience owning or managing a franchise is a plus.
• 3+ years' experience in Sales, Lead Generation or Business Development (Preferred)
• Experience with CRM and field data collection tools (Preferred)
Dental Office Manager- Full Time
Office manager job in North Carolina
Join a team with the unique opportunity to provide exceptional comprehensive care in a dynamic team and seize the unique opportunity to provide exceptional comprehensive care in a state-of-the-art private practice. Now is the time to elevate your career by becoming the face of a growing practice, collaborating with leading dental providers, and advancing your career within a global organization.
Office Hours:
Monday through Friday: 8:00 AM - 5:00 PM
Saturdays: 8:00 AM - 4:00 PM
Responsibilities:
Foster a positive, growth-minded office environment that encourages teamwork and enhances team member retention.
Align the clinic with company culture, values, standards, and operational practices.
Develop team members through active leadership, comprehensive training, counseling, and coaching.
Drive year-over-year revenue growth while managing expenses to meet monthly goals and budget requirements.
Utilize analytics to identify opportunities for improvement and address low performance with actionable solutions.
Investigate and resolve staff and patient concerns with timely and effective conflict resolution.
Gain proficiency in people-related functions including hiring, onboarding, retention, performance evaluation, compensation, and separation processes.
Report weekly to the Area Manager on practice metrics, accomplishments, goals, and improvement plans.
Ensure compliance with all policies and regulations set forth by relevant agencies.
Maintain a professional appearance and demeanor in accordance with company policies.
Uphold good housekeeping standards throughout the practice.
Requirements
Requirements:
Minimum of 2 years of experience in dental office management.
Excellent interpersonal, verbal, and written communication skills.
Ability to exercise diplomacy, discretion, sound judgment, leadership, and flexibility in various situations while maintaining confidentiality.
Strong organizational and time management skills.
Proficient in Windows Operating System and Microsoft Suite; dental software experience is required.
Must have or be willing to obtain a Real ID prior to gaining access.
Successful completion of background check (including criminal record check) and urinalysis.
Benefits For Full Time Staff:
Competitive Compensation
Generous Paid Time Off
Paid Holidays
Medical, Vision, and Dental benefits.
Health Savings Account, Life Insurance, Long Term Disability, and Short-Term Disability.
401k with matching program after one year of service.
Access to all Army and Air Force Exchange Services (AAFES) facilities and services.
With over three decades of experience, we are a trusted industry leader. Our experienced team of clinicians and logistics professionals are dedicated, and strive to do the right thing for our partners and their members every time. Because of this commitment, we've set a new standard of care delivery through our fixed-clinic, mobile treatment center, telemedicine, and portable deployment models. Join our team, and become a part of a bridge for better health.
________________________________________
Medical Office Manager (Raleigh)
Office manager job in Durham, NC
Avance Care is in the business of improving the standard of healthcare. As one of the largest networks of independent primary care practices in North Carolina, we provide comprehensive care for our patient's physical, mental, and emotional health.
We are seeking a conscientious and reliable candidate who brings a strong leadership background to join our team as an Office Manager.
This is a full-time position, Monday through Friday, with occasional after-hours as needed.
Comprehensive oversight of clinic operations, ensuring satisfaction of patients, staff, and providers
Commitment to maintaining company quality standards
Busy, fast-paced work environment ideal for candidates who thrive in dynamic settings
Comprehensive benefits package available
Selected Responsibilities:
Complete daily, weekly, and monthly office manager checklists, reports, and documentation.
Act as a liaison between the corporate office, clinic team, and external entities to ensure clear communication and workflow adherence.
Handle patient complaints promptly with tact and compassion, involving relevant parties when required.
Analyze operational business metrics to drive business and clinical quality outcomes.
Ensure compliance with HIPAA and OSHA regulations, maintaining a safe environment for both employees and patients.
Interact with vendors, suppliers, and other related entities as necessary.
Manage practice locations, including equipment maintenance, and preventative maintenance contracts in accordance with company policy and procedure.
Conduct regular staff meetings to share information and address company updates.
Manage employee scheduling, oversee time off requests, and ensure continuous shift coverage.
Ideal candidates will have a relevant bachelor's degree, at least three-five years of experience in medical office supervision, and preferably hold a certification as a Certified Medical Assistant, or Registered Medical Assistant.
Other Priorities:
Excellent verbal and written communication skills
Proven leadership abilities
Strong commitment to confidentiality and integrity
A growth mindset, with a willingness to learn and adapt
Flexibility and resilience in a dynamic environment
Effective time management and workload prioritization skills
If you are excited to join a growing organization focused on changing the way healthcare is delivered to patients in North Carolina, please submit your resume.
All offers of employment are contingent upon the successful completion of a background check and drug screen.
Avance Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, gender identification, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law.
Auto-ApplyAdministrative Operations Manager
Office manager job in North Carolina
SodStar (Operated by Buy Sod), a multi-state agribusiness company with sod farms in the Carolinas, Florida, Georgia, and Tennessee, is currently seeking to hire an experienced and motivated Full-Time Administrative Operations Manager to join our team at our Eagle Springs, NC location.
Administrative Operations Manager Benefits:
90% company-paid single medical coverage.
Medical, Dental, and Vision single and family coverages available.
Employee and Family supplemental life insurance options.
401 (k) with company match
Paid time off.
9 Paid holidays.
Administrative Operations Manager Responsibilities:
Create an environment of professionalism, warmth, and welcome.
Maintain the office in a clean and organized manner.
Assist in participation of company safety program administration.
Assist employees in post-accident/incident protocol.
Manage policy update acknowledgement collection, annual and training documentation as directed and ensure completion and return by deadline.
Serve as liaison between Shared Services and the Production/Transportation, partnering with each department (HR, IT, Accounting, Logistics & Safety) to help achieve objectives/goals.
Connect employees with the appropriate shared services contact for questions/issues that cannot be resolved locally.
Cultivate, grow, and maintain an effective team.
Assist with recruitment, hiring, training, performance, corrective action, and termination processes for all direct reports on a daily basis.
Production Specific duties:
Manage farm uniform program and ensure invoice reflects the correct usage.
Orders and assigns PPE as position requires.
Assist Farm Management/Safety in agriculture program adherence, such as entering information for certifications, applications, and licenses.
Manage all Farm credit cards, spending approvals, credit card purchases, and scan receipts to the shared services office.
Track expenses for farm budget purposes and work with Farm Manager to resolve any disparities efficiently.
Manage, administrate and coordinate bulk purchases.
Ensure all invoices, packing slips, monthly vendor statements, and POs are accurate and scanned into Sod Central.
Ensure all work orders are coded and submitted to Accounting Team.
Submit Farm Supplies orders to Accounting Team for internal billing.
Enter sod orders and process payments for walk-in customers as needed.
Coordinate onsite sod pickup orders, including time, location, loading, and any additional specific information.
Create/Issue purchase orders (POs).
Coordinate approved invoices and place them in appropriate folders daily (not to exceed 24 hours from time of approval).
Manage with new hire application process to ensure all items are completed properly before sending.
Manage farm orientation process (including safety) of new employees, coordinate company property and technology needs.
Act as the designated authorized representative for in-person I-9 verification.
Assist Farm Management with payroll, resolve missing punches, make time adjustments as needed, and prepare for approval.
Communicate movement to Payroll for correct location coding each Monday.
Assist employees with general inquiries and/or direct them to the appropriate representative.
Assist with Research and Development Administration as requested
Assist with setup and breakdown of on-site company events
Assist ownership with administration of land, property, and timber assets as requested
H2A Specific duties:
Coordinate H2A onboarding process and ensure all workers have bank accounts, Social Security cards, U.S. driver's license renewals, etc.
Process weekly timecard acknowledgement signoffs/return to HR for audit purposes for H2As.
Track H2A labor hours to ensure farm stays on budget/notify Farm Manager urgently of non-compliance.
Assist with H2A housing, setup inspections, purchase products for compliance such as mattress covers, smoke detectors, housing cleaning supplies as directed by CDC/HR. etc. as requested.
Administrative Operations Manager Requirements:
Must demonstrate ability to be a team player and build positive working relationships with others.
Must possess a high school diploma or GED equivalent.
Advanced education in administrative skills or degree is desired.
3+ years' experience managing similar processes listed under position responsibilities (above).
3+ years' experience managing at least 3 people.
Must possess Notary certificate or ability to obtain within 3 months of hire.
Demonstrated ability to engage customers with professionalism, patience and a people-first attitude.
Values relationships and results.
Ability to be physically/consistently present for critical onsite collaboration.
Ability to discern what issues need to be brought to upper management.
Must be able to handle multiple tasks and perform well under pressure of deadlines.
Must be highly motivated and efficient with the ability to work independently.
Experience with MS office suite (Outlook, Excel, Word, etc.) and the ability to learn company software programs required.
Consulting Services Office Manager
Office manager job in Charlotte, NC
ProSidian is looking for “Great People Who Lead” at all levels in the organization. Are you a talented professional ready to deliver real value to clients in a fast-paced, challenging environment? ProSidian Consulting is looking for professionals who share our commitment to integrity, quality, and value.
ProSidian is a management and operations consulting firm with a reputation for its strong national practice spanning six solution areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Talent Management. We help clients improve their operations.
Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through design and execution of operations core to delivering value to customers. Visit ***************** or follow the company on Twitter at ************************* for more information.
Job Description
ProSidian Consulting has an opportunity for a [CS-PRO2013 : Consulting Services Office Manager] located in Charlotte, NC | POSTING TYPE: THIS IS A FULL-TIME W2 HIRE.
ProSidian Consulting is seeking an experienced Consulting Services Office Manager to support management and operations functions of the firm. The Consulting Services Office Managermust be a highly-motivated professional with great communication skills and understanding of office management, book keeping, and client reporting guidelines. This role is responsible for day-to-day office management, book keeping, and client reporting requirements and ensures quality in packing, shipping, distribution, and receiving processes as well as organizing key information structures.
We are seeking a Consulting Services Office Manager who can hit the ground running and make a difference! As an experienced Consulting Services Office Manager with ProSidian Consulting, you will be in an invigorating and challenging environment with high standards for work quality, professionalism, and teamwork.
The Consulting Services Office Manager plays an integral support role within the operations team to highlight areas of organizational improvement and implement best practice policies, procedures, and operational processes in order to meet the company's mission of providing the most responsive and best quality customer service at a competitive price.
We hire only experienced professionals and foster an environment of cooperation and collaboration where everyone is at a high level. If this is you, and you meet the requirements below, we want you on our team. The work shall be performed on-site at the Charlotte office, with some travel required to the client site in the Fayetteville area and some requirement to work from the project warehouse. Background checks are required for all employees.
Qualifications
The successful candidate will be self-motivated and able to lead in a team environment. He/she must be able to work effectively at all levels of the organization, be results oriented, have strong analytical and decision-making abilities, and a creative problem solver.
The following education and experience is required to accomplish project tasks:
THE ROLE OF OFFICE MANAGER: The Office Manager is responsible for the successful management of ProSidian Consulting Office operations. In the role of Office Manager, you will manage back office operations including contract administration, insurance certification administration and miscellaneous Human Resources & Office Administration tasks.
BACK OFFICE SUPPORT
Perform Contract Administration: including printing, signing, scanning & tracking;
Manage Certificate of Insurance requests for project starts; determine requirement, make request, log & send to customer;
Support Executive team with insurance and business licence(s) renewals, banking & tax documentation requests; and miscellaneous tasks regarding ProSidian's business operations
HUMAN RESOURCES
Manage new employee process;
Maintain and ensure that personnel records are up to date and secure (vacation/sick days, suspension notification, etc.);
Research and answer any employee payroll and benefits questions;
Manage Safety Training Process with Operations Managers: keep track of meetings, topics, attendees, and reporting
OFFICE ADMINISTRATION
Answer phones as needed;
Maintain stock, order office & crew supplies as needed;
Maintain filing system as needed;
Maintain company files & documents;
Maintain office equipment, including purchases, maintenance, & IT support coordination;
Process miscellaneous operations tasks as needed
DESIRED SKILLS & EXPERIENCE
3+ years of Office Management experience. Experience in the professional services industry a plus;
Knowledge of basic accounting principles, including AR, AP, & General Ledger.
Software experience with QuickBooks and Excel;
Basic Office Management experience, including filing, inventory management, answering phones, & miscellaneous office tasks;
Knowledge of office administration, including software experience with Outlook, Word, and Powerpoint;
Excellent communication skills and phone customer service experience with high level professionals;
Ability to multi-task and work independently in a fast-paced environment
Additional Information
NO RESUMES ACCEPTED AFTER 5:00 PM EST ON 6/30/2013
ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.
All your information will be kept confidential according to EEO guidelines.
Send your resume's, bios, and salary expectations rates, via [email protected]. BE SURE TO PLACE REFERENCE CODE: [GD-ARFP2013 : Graphic Designer ] in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED.
Dental Office Manager- $5,000 Bonus!
Office manager job in Fayetteville, NC
Job DescriptionDescription:
Join a team with the unique opportunity to provide exceptional comprehensive care in a dynamic team and seize the unique opportunity to provide exceptional comprehensive care in a state-of-the-art private practice. Now is the time to elevate your career by becoming the face of a growing practice, collaborating with leading dental providers, and advancing your career within a global organization.
$5,000.00 Sign-On / Retention Bonus Available.
Responsibilities:
Foster a positive, growth-minded office environment that encourages teamwork and enhances team member retention.
Align the clinic with company culture, values, standards, and operational practices.
Develop team members through active leadership, comprehensive training, counseling, and coaching.
Drive year-over-year revenue growth while managing expenses to meet monthly goals and budget requirements.
Utilize analytics to identify opportunities for improvement and address low performance with actionable solutions.
Investigate and resolve staff and patient concerns with timely and effective conflict resolution.
Gain proficiency in people-related functions including hiring, onboarding, retention, performance evaluation, compensation, and separation processes.
Report weekly to the Area Manager on practice metrics, accomplishments, goals, and improvement plans.
Ensure compliance with all policies and regulations set forth by relevant agencies.
Maintain a professional appearance and demeanor in accordance with company policies.
Uphold good housekeeping standards throughout the practice.
Requirements:
Requirements:
Minimum of 2 years of experience in dental office management.
Excellent interpersonal, verbal, and written communication skills.
Ability to exercise diplomacy, discretion, sound judgment, leadership, and flexibility in various situations while maintaining confidentiality.
Strong organizational and time management skills.
Proficient in Windows Operating System and Microsoft Suite; dental software experience is required.
Must have or be willing to obtain a Real ID prior to gaining access.
Successful completion of background check (including criminal record check) and urinalysis.
Benefits For Full Time Staff:
Competitive Compensation
Generous Paid Time Off
Paid Holidays
Medical, Vision, and Dental benefits.
Health Savings Account, Life Insurance, Long Term Disability, and Short-Term Disability.
401k with matching program after one year of service.
Manager, Assurance - Insurance
Office manager job in Raleigh, NC
Description & Requirements The Assurance team delivers independent, objective services that bring transparency and confidence to financial reporting. With deep industry knowledge and a proactive, communicative approach, we help clients navigate complex reporting requirements.
What You Will Do:
* Manage the planning and execution of audit engagements, ensuring effective coordination of fieldwork, timely completion of procedures, and adherence to professional standards and client expectations
* Demonstrate a strong understanding of Generally Accepted Accounting Principles (GAAP) to ensure accurate financial reporting, compliance with regulatory standards, and the identification of discrepancies or risks
* Conduct in-depth research on complex accounting and audit matters, apply insights to client engagements, and communicate findings clearly through well-structured written reports
* Review audit workpapers to ensure accuracy, completeness, and compliance with professional standards and firm policies
* Engage proactively with senior client stakeholders to identify audit risks, offer insights, and implement practical solutions
* Drive client service excellence by setting high standards for responsiveness and quality, fostering long-term relationships as a trusted advisor and strategic partner in client success
* Support client growth and retention through strategic planning and business development
* Mentor and manage assurance professionals, providing coaching, performance feedback, and career development support to build a high-performing, collaborative team.
* Manage resources, budgets, and project workflows to resolve scheduling conflicts and ensure the timely, cost-effective delivery of client engagements
* Maintain technical expertise through ongoing Continuing Professional Education (CPE), ensuring compliance and staying ahead of industry trends and regulatory changes
* Represent the firm at industry events and networking forums, enhancing brand visibility and cultivating new business opportunities
Minimum Qualifications:
* Bachelor's Degree in Accounting or related field
* 5+ years of relevant audit experience
* Current and valid CPA (Certified Public Accountant) license
* Proficiency in Microsoft Office Suite
* Flexibility to travel for client engagements and internal meetings. Travel may include overnight stays.
Preferred Qualifications:
* Master's Degree in related field
* Experience with Caseware software for financial reporting and audit documentation
* #LI-RAL
#LI-LS1
Front Office Manager
Office manager job in Mooresville, NC
Aloft - Mooresville/ Lake Norman | 109 Alcove Road Mooresville, NC 28117
Join Maya Hotels and Take the Next Step in Your Career!
Are you a hardworking and customer-focused leader with a passion for hospitality and operational excellence? At Maya Hotels , we are seeking a Front Office Manager to oversee front desk operations, manage a high-performing team, and ensure a seamless guest experience. If you thrive in a fast-paced environment and excel at team leadership, organization, problem-solving, and enjoy working with top hospitality brands this is the opportunity for you!
Why Join Maya Hotels?
Maya Hotels is a leading name in the hospitality industry, dedicated to providing exceptional guest experience. We are proud to represent multiple outstanding brands including Holiday Inn Express, Candlewood Suites, Avid Hotel, Tru, Hilton Garden Inn, Hampton Inn and Aloft. Our commitment to excellence, coupled with our friendly and welcoming atmosphere, sets us apart in the market.
Learn more about us at *******************
What We Offer:
Medical, Dental and Vision Insurance.
100% Employer Paid Life Insurance.
Voluntary Life and AD&D, STD, Accident and Critical Illness Insurance.
Retirement Savings: 401K with Employer Contribution.
Employee Perks: Employee Referral Program, hotel discounts, and more!
Work-Life Balance: Paid Time Off (PTO).
Competitive salary and performance-based bonuses.
Career growth opportunities within the Maya Hotels family.
A supportive and friendly work environment.
The chance to work with ten well-respected hotel brands.
:
Essential Duties and Responsibilities:
Team Development & Leadership:
Supervise and train front desk staff, including receptionists, concierge, and bell staff.
Set clear performance expectations, conduct regular evaluations, and provide coaching.
Foster a positive, team-oriented work environment that enhances guest services.
Lead by example by delivering exceptional customer service and professionalism.
Guest Services & Experience:
Ensure a warm and efficient check-in/check-out process for all guests.
Handle guest inquiries, requests, and concerns with professionalism and efficiency.
Monitor guest feedback, addressing service improvements and implementing corrective actions.
Collaborate with other departments to ensure seamless communication and cooperation.
Reservations & Revenue Management:
Oversee reservation processes, ensuring accuracy and efficiency in bookings.
Implement strategic pricing and upselling opportunities to maximize occupancy and revenue.
Monitor room availability, arrivals, and departures to facilitate smooth operations.
Work closely with the sales and marketing team to make guest bookings and optimize revenue.
Front Office Operations & Compliance:
Develop and enforce standard operating procedures for the front office team.
Maintain accurate records of guest accounts, financial transactions, and room inventory.
Ensure the front desk and lobby area remain clean, professional, and welcoming.
Enforce hotel policies, security measures, and emergency procedures to ensure guest safety.
Budgeting & Financial Management:
Assist in preparing and managing the front office budget to control costs effectively.
Monitor departmental expenses, optimizing resource allocation and inventory management.
Analyze financial reports and implement strategies to maximize revenue and minimize expenses.
Collaborate with accounting to ensure accurate billing and financial reconciliations.
Education, Skills and Abilities:
Education: Bachelor's degree in hospitality management or related field preferred.
Experience: 2+ years of supervisory experience in front office, guest services, hospitality management or in a similar leadership role.
Leadership & Communication: Strong ability to train, mentor, and manage front office staff effectively.
Guest Relations: Strong ability to interact with guests, resolve complaints, and enhance guest experiences.
Problem-Solving & Decision-Making: Ability to think clearly under pressure and make quick, effective decisions.
Technical Proficiency: Familiarity with hotel property management systems (PMS) and reservation software.
Revenue & Financial Acumen: Understanding of revenue management, budgeting, and reporting.
Flexibility: Willingness to work varied schedules, including nights, weekends, and holidays.
Physical Requirements:
Ability to stand and walk for extended periods during shifts.
Ability to lift and carry up to 25 lbs., including luggage and office supplies.
Frequent bending, reaching, and handling front desk equipment and materials.
Comfortable working in a high-energy, guest-facing environment.
Ready to Join the Team?
Apply today by submitting your resume detailing your relevant experience to show us why you're the perfect fit for Maya Hotels. We look forward to welcoming you to the Maya Hotels Family!
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any others job related duties assigned by their supervisor.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Qualified individuals with disabilities who require reasonable accommodation to perform the essential functions of the job should contact the Human Resources department.
Auto-ApplyAdministrative Operations Manager
Office manager job in Greensboro, NC
Mosaic Pediatric Therapy is a leading provider of life-changing therapy for children with autism and learning disabilities across North Carolina and Virginia. We are confident our unwavering focus on integrating our core values into every aspect of our decision-making will continue to drive our rapid growth. We are on a mission to enrich the lives of children with autism and inspire the clinical leaders of tomorrow.
Mosaic Pediatric Therapy has an opening for an
Administrative Operations Manager
to support one of our Piedmont Triad Clinics. The individual in this position is the operations leader at the clinic. The AOM is responsible for managing key aspects of clinic operations toward performance targets, including scheduled hours fulfillment, clinical staff utilization and overall billable hours. Day-to-day responsibilities include staff scheduling, facility management, family/patient communication, and new patient onboarding, among others. Additionally, the AOM is charged with administrative orientation for new hires and enforcement of administrative, operations and human resources policies.Why Join Mosaic?
Our People Love It Here! Mosaic ranks in the top 5% of all healthcare companies in employee satisfaction (source: Peakon benchmarking)
Collaborative Work Environment: Our entire team, from top to bottom, is dedicated to the overall growth of the organization and promotes a collaborative and supportive environment.
Work/Life Balance: Our hours of operation are 8am-6pm…NO NIGHTS NO WEEKENDS!
Comprehensive Benefits: Mosaic provides a robust benefits package including medical, dental and vision plans; short-term disability; company 401k with match, competitive compensation plans, paid holidays and plus 15 days of Paid Time Off accrued annually, beginning at hire.
The AOM reports to the Clinical Director and is responsible for:
Monitoring and reporting on key performance indicators to the Clinical Director, Vice President of Clinical Operations and Mosaic's Chief Executive Officer.
Developing and maintaining the client/therapist master schedule to maximize clinic and therapist utilization, while fostering continuity and quality of care.
Modifying and changing daily schedules as needed to accommodate client and therapist absences. Notifying clinical staff and parents of appointment changes in a timely manner.
Reviewing and approving therapist requests for time off in accordance with clinic scheduling guidelines and time-off policies.
Facilitating client sign-in/sign-outs at the beginning and end of each appointment, documenting late arrivals/pickups
Ensuring clinical staff submit appointment documentation in a timely manner to support revenue cycle targets.
Building and maintaining professional working relationships with patients and their families, addressing all non-clinical family concerns.
Manage and monitor clinic supplies inventory and replenishment schedule
Maintain relationship with landlord and sub-contractors, facilitating repairs and maintenance, as necessary.
Prepare for the arrival of and train new hires on administrative functions and policies; and
Other duties may be assigned by the Clinical Director or Vice President of Clinical Operations.
Education & Experience
Bachelor's Degree, in Business Administration/Management, Healthcare Management, Information Systems, Project Management, Accounting, Finance, Operations Research, Statistics, or Industrial Engineering or equivalent combination of education and work experience.
A minimum of one (1) year of experience in operations or business management role (health care experience preferred but not required)
Strong working knowledge of Microsoft Excel / Google Sheets
Customer service orientation and the ability to build strong working relationships with staff members and patient families
Ability to learn quickly, perform multiple tasks and organize work in a systematic and efficient fashion
Applicants must be able to satisfactorily pass a background check to complete the hiring process. Candidates should indicate a preference of work location
Mosaic is an Equal Opportunity Employer
Auto-ApplyDental Office Manager
Office manager job in Burgaw, NC
Dental Office Manager The Office Manager is responsible for managing the business functions of a dental/orthodontic practice by collaborating with the corporate office. An understanding of all business functions within a dental practice and strong customer service skills are needed to succeed in the Office Manager role. Essential Duties and Responsibilities
Plan and manage business operations to ensure excellent patient support services.
Complete and analyze daily, weekly, monthly, quarterly, and yearly financial reports for the office.
Run and analyze management reports.
Train, develop and manage staff to meet performance standards.
Assist in employee hiring, performance evaluation, promotion, termination, and retention activities.
Review and approve timecards and PTO for staff.
Adhere to all HIPAA and OSHA regulations.
Ensure that patient data and records are stored securely and in compliance with privacy and security regulations.
Maintain the appearance and functionality of the dental office.
Support marketing initiatives and provide input to adapt to office location and patient demographics.
Respond to patient queries and resolve issues to ensure patient satisfaction.
Ensure adherence to company policies and procedures.
Minimum Qualifications (Knowledge, Skills, and Abilities) Associates or Bachelor's Degree RequiredMinimum of 2 years of management experience (in dental/ortho setting preferred) Interpersonal Skills: Good interpersonal skills to develop an effective relationship with patients, parents, doctors, staff members. Writing and communication skills:
Effective interaction with others in spoken and written English
Accurately transfer gathered data into a patient record
Ability to read and understand technical and professional materials
Ability to demonstrate sensitivity, confidentially and respect when speaking with patients, peers and staff
Intellectual and motor skills:
Ability to work independently
Ability to comprehend, reason, integrate, analyze, evaluate and problem solve
Ability to demonstrate critical thinking skills
Computer skills:
Intermediate computer knowledge
Auto-ApplyOffice Admin/Operations Manager
Office manager job in Charlotte, NC
About us: As Seen on Oprah, ABC's Shark Tank, HGTV's HouseHunters and more...
COMPANY MISSION: Is to Move the World!
To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service).
Our Core Values are 1) Building Leaders, 2) Always Branding, 3) Listen, Fullfill & Delight and 4) Create a Fun Enthusiastic Team Environment and we only hire team members who live these core values every day.
College Hunks Hauling Junk and Moving - Charlotte,NC is hiring a dynamic office manager, office administrator/operations assistant to assume the role of growing a small business through various functions including but not limited to: HR, Administrative tasks, Operations, Customer Service, Scheduling, Sales, Marketing and Community Involvement.
About you:
Are you outgoing, energetic and full of life, and enthusiasm? Then we want to talk to you.
A successful candidate will be a dynamic customer service oriented professional with a passion for client service, "wowing" the customer, and take pride in solving problems for clients as well as growing a business within the community. You are energetic, driven, growth minded and understand that A Players in the workforce can accomplish the job of two. You are passionate about being part of an organization, independent, and take pride in solving problems and creating solutions, while building systems to get the job done. You excel in multi-tasking, Microsoft office products, leadership, customer service, logistics and thrive on challenge. You have BIG goals, and want to grow with a company.
Please include a cover letter with a brief description of who you are, what our core values mean to you, and why you would be an asset to our organization.
Competitive salary plus opportunity for bonuses, community involvement, and marketing. Future opportunity such as base salary increases, company paid fuel, and company paid vehicle, profit sharing.
View a few YouTube videos to learn about us:
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Compensation: $10-$15 per hour
Employment Opportunities With College HUNKS
As Seen on ABC's Shark Tank, HGTV's House Hunters, Blue Collar Millionaires and more...
With 90 franchise locations across the U.S., College Hunks Hauling Junk and Moving is the largest and fastest growing junk removal and moving franchise opportunity. In 2015 CHHJM was named one of the fastest growing companies College Hunks World Headquarters is located in Tampa, FL. CHHJM Headquarters operations provides franchise support to their franchise owners across the country and operates a World Class Sales and Loyalty Center. Recognized as one of the Top Places to Work, and known for its unique and fun company culture, CHHJM is an ideal place to flourish and grow as a professional.
COMPANY MISSION:
To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service).
Charlotte Hunks LLC is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.
Auto-ApplyCampground Front Desk Supervisor
Office manager job in Concord, NC
Trains, motivates, and leads Front Office associates in all responsibilities of the Front Office division, including the oversight of the Front Desk, Concierge and Reservations teams
Responsibilities:
Assists in the coordination and placement of front-line staff; oversees operation of front-line front office staff and ensures
excellent guest service s is provided while maintaining productivity; assists in coordination and placement of
front desk, reservations, and concierge associates.
Monitors guest service through routine audits and takes appropriate action when necessary; ensures guest
check-in is maintained in a friendly and timely manner; assists in coordination and execution of cottage and RV space availability.
Takes appropriate action to answer guest questions and resolves complaints; gives verbal direction and assistance to
guests and ensures quality guest service is given; displays a positive attitude about the resort and division to all
associates.
Assists in ensuring that all department and resort policies are being upheld daily such as wardrobe and grooming policies, safety procedures, and quality
Provides break and meal periods to subordinates in compliance with resort, state, and/or federal guidelines. Supports resort execution on time and attendance requirements in accordance with scope of position expectations.
Assists Front Office Manager with guest supply inventory and product ordering as necessary.
Other duties as assigned.
Qualifications:
Ability to work nights, weekends and holidays if necessary. Works with and leads of a small team of associates responsible for the check in/out procedures and reservation process of the resort and contributing to the positive experience of hundreds of guests daily.
Auto-ApplyDental Office Manager- $5,000 Bonus!
Office manager job in Liberty, NC
Full-time Description
Join a team with the unique opportunity to provide exceptional comprehensive care in a dynamic team and seize the unique opportunity to provide exceptional comprehensive care in a state-of-the-art private practice. Now is the time to elevate your career by becoming the face of a growing practice, collaborating with leading dental providers, and advancing your career within a global organization.
$5,000.00 Sign-On / Retention Bonus Available.
Responsibilities:
Foster a positive, growth-minded office environment that encourages teamwork and enhances team member retention.
Align the clinic with company culture, values, standards, and operational practices.
Develop team members through active leadership, comprehensive training, counseling, and coaching.
Drive year-over-year revenue growth while managing expenses to meet monthly goals and budget requirements.
Utilize analytics to identify opportunities for improvement and address low performance with actionable solutions.
Investigate and resolve staff and patient concerns with timely and effective conflict resolution.
Gain proficiency in people-related functions including hiring, onboarding, retention, performance evaluation, compensation, and separation processes.
Report weekly to the Area Manager on practice metrics, accomplishments, goals, and improvement plans.
Ensure compliance with all policies and regulations set forth by relevant agencies.
Maintain a professional appearance and demeanor in accordance with company policies.
Uphold good housekeeping standards throughout the practice.
Requirements
Requirements:
Minimum of 2 years of experience in dental office management.
Excellent interpersonal, verbal, and written communication skills.
Ability to exercise diplomacy, discretion, sound judgment, leadership, and flexibility in various situations while maintaining confidentiality.
Strong organizational and time management skills.
Proficient in Windows Operating System and Microsoft Suite; dental software experience is required.
Must have or be willing to obtain a Real ID prior to gaining access.
Successful completion of background check (including criminal record check) and urinalysis.
Benefits For Full Time Staff:
Competitive Compensation
Generous Paid Time Off
Paid Holidays
Medical, Vision, and Dental benefits.
Health Savings Account, Life Insurance, Long Term Disability, and Short-Term Disability.
401k with matching program after one year of service.
Front Office Manager
Office manager job in Belmont, NC
Holiday Inn Express & Suites Arpt-Belmont | 250 Beatty Dr. Belmont, NC 28012
Join Maya Hotels and Take the Next Step in Your Career!
Are you a hardworking and customer-focused leader with a passion for hospitality and operational excellence? At Maya Hotels , we are seeking a Front Office Manager to oversee front desk operations, manage a high-performing team, and ensure a seamless guest experience. If you thrive in a fast-paced environment and excel at team leadership, organization, problem-solving, and enjoy working with top hospitality brands this is the opportunity for you!
Why Join Maya Hotels?
Maya Hotels is a leading name in the hospitality industry, dedicated to providing exceptional guest experience. We are proud to represent multiple outstanding brands including Holiday Inn Express, Candlewood Suites, Avid Hotel, Tru, Hilton Garden Inn, Hampton Inn and Aloft. Our commitment to excellence, coupled with our friendly and welcoming atmosphere, sets us apart in the market.
Learn more about us at *******************
What We Offer:
Medical, Dental and Vision Insurance.
100% Employer Paid Life Insurance.
Voluntary Life and AD&D, STD, Accident and Critical Illness Insurance.
Retirement Savings: 401K with Employer Contribution.
Employee Perks: Employee Referral Program, hotel discounts, and more!
Work-Life Balance: Paid Time Off (PTO).
Competitive salary and performance-based bonuses.
Career growth opportunities within the Maya Hotels family.
A supportive and friendly work environment.
The chance to work with ten well-respected hotel brands.
:
Essential Duties and Responsibilities:
Team Development & Leadership:
Supervise and train front desk staff, including receptionists, concierge, and bell staff.
Set clear performance expectations, conduct regular evaluations, and provide coaching.
Foster a positive, team-oriented work environment that enhances guest services.
Lead by example by delivering exceptional customer service and professionalism.
Guest Services & Experience:
Ensure a warm and efficient check-in/check-out process for all guests.
Handle guest inquiries, requests, and concerns with professionalism and efficiency.
Monitor guest feedback, addressing service improvements and implementing corrective actions.
Collaborate with other departments to ensure seamless communication and cooperation.
Reservations & Revenue Management:
Oversee reservation processes, ensuring accuracy and efficiency in bookings.
Implement strategic pricing and upselling opportunities to maximize occupancy and revenue.
Monitor room availability, arrivals, and departures to facilitate smooth operations.
Work closely with the sales and marketing team to make guest bookings and optimize revenue.
Front Office Operations & Compliance:
Develop and enforce standard operating procedures for the front office team.
Maintain accurate records of guest accounts, financial transactions, and room inventory.
Ensure the front desk and lobby area remain clean, professional, and welcoming.
Enforce hotel policies, security measures, and emergency procedures to ensure guest safety.
Budgeting & Financial Management:
Assist in preparing and managing the front office budget to control costs effectively.
Monitor departmental expenses, optimizing resource allocation and inventory management.
Analyze financial reports and implement strategies to maximize revenue and minimize expenses.
Collaborate with accounting to ensure accurate billing and financial reconciliations.
Education, Skills and Abilities:
Education: Bachelor's degree in hospitality management or related field preferred.
Experience: 2+ years of supervisory experience in front office, guest services, hospitality management or in a similar leadership role.
Leadership & Communication: Strong ability to train, mentor, and manage front office staff effectively.
Guest Relations: Strong ability to interact with guests, resolve complaints, and enhance guest experiences.
Problem-Solving & Decision-Making: Ability to think clearly under pressure and make quick, effective decisions.
Technical Proficiency: Familiarity with hotel property management systems (PMS) and reservation software.
Revenue & Financial Acumen: Understanding of revenue management, budgeting, and reporting.
Flexibility: Willingness to work varied schedules, including nights, weekends, and holidays.
Physical Requirements:
Ability to stand and walk for extended periods during shifts.
Ability to lift and carry up to 25 lbs., including luggage and office supplies.
Frequent bending, reaching, and handling front desk equipment and materials.
Comfortable working in a high-energy, guest-facing environment.
Ready to Join the Team?
Apply today by submitting your resume detailing your relevant experience to show us why you're the perfect fit for Maya Hotels. We look forward to welcoming you to the Maya Hotels Family!
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any others job related duties assigned by their supervisor.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Qualified individuals with disabilities who require reasonable accommodation to perform the essential functions of the job should contact the Human Resources department.
Auto-ApplyAdministrative Operations Manager
Office manager job in Greensboro, NC
Job DescriptionMosaic Pediatric Therapy is a leading provider of life-changing therapy for children with autism and learning disabilities across North Carolina and Virginia. We are confident our unwavering focus on integrating our core values into every aspect of our decision-making will continue to drive our rapid growth. We are on a mission to enrich the lives of children with autism and inspire the clinical leaders of tomorrow.
Mosaic Pediatric Therapy has an opening for an
Administrative Operations Manager
to support one of our Piedmont Triad Clinics. The individual in this position is the operations leader at the clinic. The AOM is responsible for managing key aspects of clinic operations toward performance targets, including scheduled hours fulfillment, clinical staff utilization and overall billable hours. Day-to-day responsibilities include staff scheduling, facility management, family/patient communication, and new patient onboarding, among others. Additionally, the AOM is charged with administrative orientation for new hires and enforcement of administrative, operations and human resources policies.Why Join Mosaic?
Our People Love It Here! Mosaic ranks in the top 5% of all healthcare companies in employee satisfaction (source: Peakon benchmarking)
Collaborative Work Environment: Our entire team, from top to bottom, is dedicated to the overall growth of the organization and promotes a collaborative and supportive environment.
Work/Life Balance: Our hours of operation are 8am-6pm…NO NIGHTS NO WEEKENDS!
Comprehensive Benefits: Mosaic provides a robust benefits package including medical, dental and vision plans; short-term disability; company 401k with match, competitive compensation plans, paid holidays and plus 15 days of Paid Time Off accrued annually, beginning at hire.
The AOM reports to the Clinical Director and is responsible for:
Monitoring and reporting on key performance indicators to the Clinical Director, Vice President of Clinical Operations and Mosaic's Chief Executive Officer.
Developing and maintaining the client/therapist master schedule to maximize clinic and therapist utilization, while fostering continuity and quality of care.
Modifying and changing daily schedules as needed to accommodate client and therapist absences. Notifying clinical staff and parents of appointment changes in a timely manner.
Reviewing and approving therapist requests for time off in accordance with clinic scheduling guidelines and time-off policies.
Facilitating client sign-in/sign-outs at the beginning and end of each appointment, documenting late arrivals/pickups
Ensuring clinical staff submit appointment documentation in a timely manner to support revenue cycle targets.
Building and maintaining professional working relationships with patients and their families, addressing all non-clinical family concerns.
Manage and monitor clinic supplies inventory and replenishment schedule
Maintain relationship with landlord and sub-contractors, facilitating repairs and maintenance, as necessary.
Prepare for the arrival of and train new hires on administrative functions and policies; and
Other duties may be assigned by the Clinical Director or Vice President of Clinical Operations.
Education & Experience
Bachelor's Degree, in Business Administration/Management, Healthcare Management, Information Systems, Project Management, Accounting, Finance, Operations Research, Statistics, or Industrial Engineering or equivalent combination of education and work experience.
A minimum of one (1) year of experience in operations or business management role (health care experience preferred but not required)
Strong working knowledge of Microsoft Excel / Google Sheets
Customer service orientation and the ability to build strong working relationships with staff members and patient families
Ability to learn quickly, perform multiple tasks and organize work in a systematic and efficient fashion
Applicants must be able to satisfactorily pass a background check to complete the hiring process. Candidates should indicate a preference of work location
Mosaic is an Equal Opportunity Employer
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Dental Office Manager
Office manager job in Burgaw, NC
Job DescriptionDental Office ManagerThe Office Manager is responsible for managing the business functions of a dental/orthodontic practice by collaborating with the corporate office. An understanding of all business functions within a dental practice and strong customer service skills are needed to succeed in the Office Manager role.Essential Duties and Responsibilities
Plan and manage business operations to ensure excellent patient support services.
Complete and analyze daily, weekly, monthly, quarterly, and yearly financial reports for the office.
Run and analyze management reports.
Train, develop and manage staff to meet performance standards.
Assist in employee hiring, performance evaluation, promotion, termination, and retention activities.
Review and approve timecards and PTO for staff.
Adhere to all HIPAA and OSHA regulations.
Ensure that patient data and records are stored securely and in compliance with privacy and security regulations.
Maintain the appearance and functionality of the dental office.
Support marketing initiatives and provide input to adapt to office location and patient demographics.
Respond to patient queries and resolve issues to ensure patient satisfaction.
Ensure adherence to company policies and procedures.
Minimum Qualifications (Knowledge, Skills, and Abilities) Associates or Bachelor's Degree RequiredMinimum of 2 years of management experience (in dental/ortho setting preferred) Interpersonal Skills: Good interpersonal skills to develop an effective relationship with patients, parents, doctors, staff members.Writing and communication skills:
Effective interaction with others in spoken and written English
Accurately transfer gathered data into a patient record
Ability to read and understand technical and professional materials
Ability to demonstrate sensitivity, confidentially and respect when speaking with patients, peers and staff
Intellectual and motor skills:
Ability to work independently
Ability to comprehend, reason, integrate, analyze, evaluate and problem solve
Ability to demonstrate critical thinking skills
Computer skills:
Intermediate computer knowledge