Team Manager
Office manager job in Glen Ellyn, IL
Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the opportunity to make a real impact-every day.
Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it!
What's In It for You?
Competitive pay & eligible for quarterly bonuses
Free on-shift meals & unlimited fountain beverages
Paid vacation, sick time, and holidays
Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
Career advancement & leadership development opportunities
Tuition discounts
Perks & rewards for team members
Team member assistance program
And much, much more!
As a Team Manager, you'll be part of the bakery-cafe's leadership team, helping to run great shifts, support team development, and maintain the high standards our guests expect.
As a Team Manager at Panera, Your Role Includes:
Make sure every guest is delighted by the quality of our food, service, and staff.
Build engaging relationships that lead to long-term, loyal guests.
Lead, manager and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience - and celebrate their achievements along the way.
Participate in the interviewing and selection process.
Train the team in food safety standards and ensure they are maintained.
Help build our Culture of warmth, belonging, growth, and trust.
This Opportunity Is for You If:
Minimum age: 18 years of age.
1+ years of restaurant management experience preferred.
Proven ability to lead great shifts while directing, motivating, coaching and developing others in a fast-paced environment.
ServSafe certification (or ability to achieve certification).
This role requires flexible hours including nights and weekends in a faced-paced environment with shifting priorities.
Any job offer for this position is conditional upon the results of a background check.
While performing this job, the Team Manager role is regularly required to:
Ability to lift, carry, push, or pull objects 25 pounds.
Capability to stand and walk for up to 6 hours.
Must be able to clearly communicate and quickly understand guests and associates' directions in a loud environment.
Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others!
__
Equal Opportunity Employer: Disabled/Veterans
Additional Description :
Competitive Pay - $20.00-$24.50 based on experience
Business Office Manager (BOM)
Office manager job in Westmont, IL
Join us at the Nexus of care and compassion.
Business Office Manager (BOM) Benefits:
BCBS healthcare coverage
401K
Employee rewards program
PTO package and paid holidays
Growth from within
Team-oriented work environment
Business Office Manager (BOM) Responsibilities:
As a business office manager (BOM), you will maintain financial files on all residents and ensure all documentation is completed.
You will compete daily deposits, handle collections, process any credit card payments and submit to corporate biller for posting.
You will act as a liaison between the corporate office and family members for all billing related questions.
You will complete all therapy verifications as requested by rerunning all eligibilities to ensure accurate information is given.
You will be responsible for submitting Medicaid applications and department follow ups.
Compensation details: 62500-68000 Yearly Salary
PIb5d59b26d832-37***********8
Office Manager
Office manager job in Rosemont, IL
On behalf of Robert Half client, we are looking for a dedicated Office Manager located in Rosemont, Illinois to lead and oversee the daily operations of their fast paced office. This role is essential in ensuring smooth administrative functions, maintaining office organization, and supporting various operational needs. The ideal candidate will bring excellent organizational skills, attention to detail, and the ability to manage multiple responsibilities efficiently.
Monday - Friday 8:00am-5:00pm
Hybrid - 3 days onsite, 2 days WFH
Compensation: $80k- $90k
Benefits: Medical, Dental, Vision, 401k, PTO
Responsibilities:
• Distribute incoming mail and ensure timely handling of correspondence.
• Monitor and replenish office supplies inventory
• Maintain the cleanliness and organization of office spaces, including kitchens, storage areas, and conference rooms.
• Facilitate onboarding processes by preparing workstations and offices for new hires.
• Place service requests with building management for access cards, facility issues, and other needs.
• Set up and manage accounts with utility.
• Coordinate meeting logistics, including securing conference rooms, arranging catering, and scheduling annual meetings.
• Oversee the office security system, ensuring proper functionality and addressing any issues.
Requirements:
• Proven experience in administrative office management or similar roles.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Proficiency in managing office supplies and vendor accounts.
• Familiarity with accounts payable processes and invoice management.
• Excellent communication skills for interacting with vendors, building management, and internal teams.
• Ability to coordinate and facilitate meetings and events.
• Experience with security systems or facility management is a plus.
Office Manager
Office manager job in Bridgeview, IL
(temp-to-hire)
Our construction client is seeking a detail-oriented Office Manager to oversee administrative operations, project documentation, and billing workflows. This is a temp-to-hire opportunity, with a temp period of ~3-4 months.
Location: In between Bedford Park and Bridgeview, IL (Zip code 60638)
Work setting: Fully onsite; Monday - Friday
Hours: 40/hrs. a week; 8am - 5pm
Compensation: $80k - $90k
(based on experience)
Key Responsibilities:
Office & Operational Management
Oversee day-to-day office operations and serve as the onsite admin point of contact
Support internal communication, scheduling, and coordination with internal teams
Maintain structured project documentation and filing systems (digital and hard copy)
Financial Administration & Invoicing
Prepare weekly invoices, including progress billing, lien waivers, and supporting documents
Track accounts receivable and follow up on outstanding invoices
Handle certified payroll submissions and track time, payroll inputs, and equipment usage.
Monitor new projects, change orders, contract numbers, and related billing documentation.
Compliance & Documentation
Request, collect, and maintain required payout documents from subcontractors
Manage monthly contractor/subcontractor payment confirmations through online portals.
Maintain annual business registrations and general compliance documentation.
Manage compliance documentation, subcontractor paperwork, audits, business registrations, and vehicle/equipment renewals.
Qualifications
Bachelor's degree in business, Accounting, Finance, or related field.
3+ years of office administration experience in construction industry
Knowledge of certified payroll, progress billing, and lien waivers.
Strong organization, accuracy, and ability to manage multiple priorities independently.
Proficiency with Microsoft Office and construction/accounting software.
Office Administrator
Office manager job in Chicago, IL
Come Join the Builtech Team:
Looking for a place to advance your career and find your purpose at work? Named a ‘Best Places to Work' by Crain's Chicago Business and The Charlotte Business Journal and with nearly 25 years in the construction industry, Builtech Services is among America's fastest growing, nation-wide construction services companies. We focus on ground-up new construction and tenant improvements in a variety of markets including Multi-Family, Retail, Automotive, Aviation and Hospitality. Our Core Values drive our actions as a company and as individuals - Trust, Passion, Humility, Respect, Integrity and Courage. We offer exciting projects, attractive compensation, and benefits along with the opportunity to become part of a creative, innovative organization that is focused on
your
growth and development.
Builtech is seeking an Office Administrator ready to join our fast-paced and team-oriented environment.
Responsibilities:
Serve as the first point of contact for visitors and tenants; manage phones, mail, and a clean, welcoming reception area.
Oversee office supply inventory, process purchase orders, and coordinate building needs.
Support the CEO with calendar management, travel coordination, call and email screening, and confidential administrative tasks.
Assist with tenant administration, including collecting rent payments, processing building expenses, resolving minor issues, and partnering with the Day Porter.
Act as the liaison with our outsourced IT Service Partner for onboarding, equipment setup, permissions, and troubleshooting support.
Provide training, guidance and support for new hires and existing employees on company systems and applications including troubleshooting IT issues and resolving user problems.
Coordinate simple building technology needs (climate, security, etc.).
Assist with internal communications, visitor hosting, and special projects as needed.
Requirements:
Alignment with Builtech's Core Values - Integrity, Humility, Trust, Respect, Passion & Courage.
Strong verbal and written communication; able to support both technical and non-technical team members.
Highly organized with the ability to manage multiple priorities and maintain accurate records.
Proactive problem-solving skills and discretion with sensitive information.
Comfortable learning new technology and providing basic user support.
Ability to remain in a stationary position 95% of the time
The ability to constantly operate a computer and other office productivity machinery, such as computer keyboards, copy machines, and computer printers.
The ability to occasionally lift and carry lightweight office items like supplies or equipment.
Valid driver's license.
Benefits:
Health, dental and vision insurance
Health Savings Account (HSA)
401(k) with company match
Unlimited performance time off (PTO)
Company-paid life insurance
Builtech Services, LLC is an equal opportunity employer. Equal employment opportunities are provided to all applicants and employees without regard to actual or perceived gender, sex, race, age, national origin, disability, religion, sexual orientation, veteran status or any other characteristic protected by applicable local, state or federal law.
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance
Ability to Commute:
Palatine, IL (Required)
Work Location: In person
Receptionist & Office Manager
Office manager job in Chicago, IL
A leading Nonprofit is seeking a full-time Reception & Office Manager to be the heart of their office, creating a welcoming, organized, and positive environment for the team and guests. Reporting to the VP of Operations and HR, this role keeps daily operations running smoothly while helping to make the office an engaging and efficient place to work. You'll manage office systems and vendor relationships, streamline processes, and support initiatives that strengthen their culture and enhance how they work together.
This is a temporary-to-hire position!
Responsibilities
Oversee day-to-day office operations, ensuring smooth functioning of equipment, supplies, and shared spaces. Develop and implement office policies and procedures for efficiency and compliance.
Complete preventive maintenance requirements; troubleshooting; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
Manage relationships with building management, vendors, and service providers. Negotiate contracts and monitor service quality.
Track and manage the office supplies budget, monitor expenses, and assist with forecasting. Ensure cost-effective procurement and inventory control. Anticipate needs; place and expedite orders; verify receipt of supplies
Manage schedules for conference and community spaces. Assist with meeting preparation and cleaning in conference rooms, including refreshments, on an ongoing basis
Lead office-related projects, including space planning, technology upgrades, and process improvements. Maintain project timelines and deliverables, ensuring alignment with organizational goals.
Support other teams with various administrative tasks (redirecting calls, disseminating correspondence, scheduling meetings, printing/binding presentations, etc.)
Identify opportunities for operational innovation and continuous improvement. Contributes to strategic planning for office infrastructure and employee experience.
Ensure adherence to organizational policies, health and safety standards, and regulatory requirements.
Provide backup support to the President & CEO's EA and other administrative leaders as needed.
Greet and assist visitors upon arrival, answer the phone, route calls, and take messages.
Prepare thank you and letters of acknowledgment for our various donors.
Distribute incoming mail and prepare outgoing mail, including bulk mail and messenger pickup, and delivery.
Ideal Experience
Bachelor's degree in business administration or related field preferred.
Proven experience in office management or operations leadership (3 years minimum preferred).
Strong leadership, team management, and conflict resolution skills.
Excellent verbal and written communication, active listening, and stakeholder engagement.
Ability to prioritize effectively, manage multiple projects, and deliver results.
Strategic thinking and decision-making capabilities.
Budget management and vendor negotiation experience.
Proficiency in Microsoft Office Suite; familiarity with project management tools is a plus.
The Larko Group is a women-owned, premier staffing and recruiting firm based in Chicago with a nationwide reach. We specialize in Direct Hire, Temp-to-Hire, and Temporary/Project placements across a wide range of roles, including Executive Assistants, Administrative Assistants, Personal Assistants, Chief of Staff, Office Managers, Receptionists, General Office, Event Support, Project Management, and Customer Service.
Office Administrator
Office manager job in Downers Grove, IL
Are you looking to do more with your administrative skills? Do you have a knack for organization and making sure operations run smoothly? Are you someone who enjoys work variety and having a purpose with task you get to own?
A growing firm is looking for an experienced administrative professional to join their team!
Who are we: Our client, with over 50 successful years in business, has been serving a diverse client base with a focus on family-owned and closely held businesses. Besides the standard audit, accounting, and tax programs, we offer our clients a full range of business consulting services to assist with the complete life cycle of the business.
The focus is people in all aspects; from the day to day, mission and values, goals and client service. The anchor stem from the core values - education, integrity, people, care and trust.
Why us? Perks and Benefits:
Competitive base salary aligned to your experience, roles and responsibilities.
Comprehensive benefits package including medical/dental/vision/critical illness/life insurance, short-term and long-term disability, PTO, Health & Wellness Time and Holidays.
Casual dress office environment.
Collaborative and supportive team members.
Position Expectations:
Serve as the first point of contact for clients and visitors, managing reception duties with professionalism.
Answer, screen, and direct phone calls; handle client inquiries or route them to the appropriate team member.
Handle partner requests regarding the assembling and organizing of various tax returns for clients as well as financial statements and other client documents in compliance with firm standards.
Manage office supply inventory and place orders as needed to ensure the office runs efficiently.
Process incoming and outgoing mail, including client documents and confidential information.
Maintain calendars, schedule appointments, and support meeting logistics.
Keep inventory of kitchen supplies; clean kitchen and refill refrigerator and snacks daily.
Provide general administrative support to partners, managers, and staff as required.
Assist with special projects and other duties as assigned.
About You:
Previous administrative or office support experience preferred; experience in a CPA firm or professional services environment a plus.
Strong organizational skills with the ability to manage multiple priorities.
Excellent communication and interpersonal skills; professional phone and reception etiquette.
High attention to detail, especially when handling confidential documents.
Proficiency with Microsoft Office Suite (Word, Excel, Outlook); familiarity with document management systems a plus.
Ability to work both independently and as part of a team.
Business Manager
Office manager job in Chicago, IL
As a Business Manager, you will play a pivotal role in driving our company's success by achieving key business objectives and fostering strong relationships with our customers. Responsible for the management of the assigned customer business in a defined marketing area. Primaryresponsibility includes increasing sales and market share of the brands represented, while earning a profit for our manufacturers and Acosta.
Acosta is a part of Acosta Group - a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.
Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world.
But it's not just about what we do - it's about who we are. With a team of over 20,000 associates, we're a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact ...@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)
By applying, you agree to our Privacy Policy and Terms and Conditions of Use.
#DiscoverYourPath
Achieve Sales Goals: Deliver principals' volume, share, and sales fundamental goals (merchandising, assortment, pricing, and shelving) at the lowest possible cost while maximizing company revenue through brokerage, commissions, bonuses, and contest earnings.
Strategic Communication: Communicate principals' priorities to Retail Sales Managers, Sales Technology Managers (IT), Marketing Managers, Business Managers, and the retail selling organization to ensure in-store presence and business objectives are met.
Leadership and Reporting: Report directly to the General Manager or Team Leader, managing and participating in the development, design, and presentation of Acosta introduction to new principals.
Relationship Building: Develop and maintain strong relationships with principals and customers, proactively communicating with key principals to foster collaboration and success.
Team Collaboration: Coordinate ongoing communication between General Managers and key principals and collaborate with Retail Sales Managers on major retail initiatives such as new product introductions, selling drives, and contests.
Market Insight: Coordinate principals' market visits and key account calls, utilizing your knowledge of customer, market, and principal to successfully sell principals' specific programs and initiatives.
Strategic Utilization: Leverage insights from Senior Vice President, General Manager, Team Leaders, and Senior Business Managers to develop conceptual sales presentations that deliver principals' objectives.
Feedback and Improvement: Provide feedback on the effectiveness of principals' strategies, selling programs, and initiatives to both the principal and the General Manager, and offer suggestions on how to build organizational capacity and improve our business.
Information Management: Maintain current account distribution information, review market pricing reports for accuracy and competitive activity, and collect and report all competitive activity.
Skill Development: Proactively manage your personal skill development plan and share customer/manufacturer information with team members to help build organizational capacity.
Compliance and Financial Management: Ensure all client procedures and policies are followed, achieve client proprietary system expertise to manage promotional plans and fund balances, and monitor and take corrective action as necessary in financial management, such as deductions.
Additional Duties: Perform other duties as assigned to support the overall success of the business.
QUALIFICATIONS
Bachelor's Degree or equivalent work experience.
A proven track-record in sales; preferably with a food broker or national company.
Strong interpersonal, organizational, presentation, negotiation, and sales skills.
Ability to analyze sales and marketing information needed to make effective sales presentations.
Proficient in a variety of software packages used to support the sales function.
Willing to travel.
#DiscoverYourPath
Office Manager - State Farm Agent Team Member
Office manager job in Bartlett, IL
Benefits:
401(k)
Health insurance
Paid time off
*Prior State Farm experience required* ROLE DESCRIPTION: As Office Manager - State Farm Agent Team Member with Michelle Twitchell - State Farm Agent, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Michelle Twitchell - State Farm Agent is eager to bring aboard your collaborative presence.
RESPONSIBILITIES:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.
QUALIFICATIONS:
Excellent communication skills - written, verbal, and listening
Highly organized and detail-oriented
Experience in customer service required
Experience in sales preferred
Proactive in problem-solving
Able to work in and manage a team environment
Experience in Windows computer applications
Able to coordinate and collaborate with others to achieve agency goals.
Able to succeed in a fast-paced environment
Able to obtain Property and Casualty License
Able to obtain Life and Health License
BENEFITS:
Simple IRA
Salary plus bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
License reimbursement
Compensation: $58,000.00 - $85,000.00 per year
Do you want a career and not just a job?
We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
Our office is located in Bartlett, Illinois.
I have been a State Farm agent since 1984.
I am a proud graduate of Millikin.
We currently have 8 team members at our agency.
We have 91 years of combined insurance experience in our office.
Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, Crystal Excellence Award, National Quality Award, Silver Scroll, Golden Triangle, and Bronze Tablet
Additional languages spoken: Spanish
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Auto-ApplyDental Office Manager
Office manager job in Oak Brook, IL
Job Description
Dental Office Manager / Team Leader
Schedule:
Mon, Tue, Thu: 9:00 AM - 6:00 PM
Wed: 9:00 AM - 4:00 PM
Fri: 9:00 AM - 2:00 PM
Sat: 8:00 AM - 2:00 PM
About the Role:
Are you a natural leader who loves helping both patients and teams thrive? Our busy dental practice in Oak Brook is looking for a Dental Office Manager / Team Leader to guide our team and create a positive, growth-focused environment.
We're searching for someone who is organized, reliable, and genuinely passionate about supporting people, whether it's patients walking through our doors or team members growing in their careers.
What You'll Do:
Lead with confidence, positivity, and a “roll up your sleeves” attitude
Create a warm, respectful workplace where everyone feels valued
Support patients with compassion and professionalism
Build strong relationships with doctors and team members to keep the office running smoothly
Coach, mentor, and inspire your team to perform at their best
Help recruit and retain great people who share our high standards
Bring energy and enthusiasm to team huddles and meetings
Stay adaptable and solutions-focused when challenges arise
What We're Looking For:
1+ year of dental experience (understanding the flow of a dental office)
3+ years of management experience (leading, coaching, and growing a team)
Strong communication skills with the ability to listen, encourage, and problem-solve
Reliable, hardworking, and committed to excellent patient care
Benefits:
401(k) & matching
Dental, health, vision insurance
Flexible schedule
Flexible spending account & health savings account
Life insurance
Paid time off
Pet insurance
Referral program
Retirement plan
Tuition reimbursement
Job Type: Full-time
Work Location: In person
Ability to Commute: Oak Brook, IL 60523 (Required)
Smile Jobs is the exclusive recruiting partner for a network of independent neighborhood practices and boutique groups located throughout Michigan, Georgia, Illinois, Alabama, and Colorado. These affiliated offices are higher-end fee-for-service and/or select PPO-based, doctor led practices, with long standing reoccurring patients and strong reputations.
Office Support - Medical
Office manager job in Oak Brook, IL
The Care Coordination Assistant (CCA) provides non-clinical care coordination support functions for care coordination services of members enrolled through ILS' client health plans. The CCA role assists in promoting effective education, self-management support, and timely healthcare delivery to achieve optimal quality and outcomes. The Care Coordination Assistant is a professional that consistently demonstrates and promotes the values of respect, honesty care, and dignity for the members as well as all other team members involved in the servicing of ILS' clients. The CCA is involved in care coordination support services. The Care Coordination Assistant works to support the care coordination model including service coordination, management and follow-up on member interventions.
REQUIREMENTS
All employees are required to maintain confidentiality, protect privacy, comply with PHI regulations, and report violations.
Contacts (Unable to Reach, Disenrollment) members as necessary to assist in the coordination of services, this may require additional research and investigative skills to locate the member.
Prioritizes members according to intensity, need, and required follow-up
Oversight and management of Care Management in-bound communications, including follow-up through resolution
Provides feedback and information to the Clinical Care Coordinator and Non-Clinical Care Coordinator teams as needed.
Assists in report production, data collection, and data entry for member management
Collaborates with Interdisciplinary care team and facilitates case reviews as necessary.
Maintains accurate and timely documentation in the electronic care coordination system.
Participates in the orientation of new personnel.
Participates in regular team meetings and department in-services.
Works in conjunction with others on the team and promotes collaborative teamwork.
State program information management.
Case Management team scheduling
Adheres to organizational policies and procedures.
Maintains a working knowledge of, and adheres to applicable federal/state regulations including, but not limited to, laws related to patient confidentiality, the release of information, and HIPAA.
Interacts in a manner which is professional, respectful, positive, helpful, and promotes trust.
Maintains professional growth and development
Complies with all requirements of the Care Coordination Model of Care.
Minimum Education:
High school with 3 years of administrative experience or Associates degree in health care related field (preferred)
Must have strong critical thinking skills, and be able to follow complex direction
Prior experience in a health care setting (preferred)
Understanding of medical terminology(preferred)
Minimum Experience and Other Qualifications
1+ years in healthcare
Computer skills including data entry (database), and MS Office (Word, Excel)
Strong communication skills both oral and written
Cross Recruiting Inc is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
Family Office Accounting Manager (Accounting firm)
Office manager job in Chicago, IL
A mid-sized accounting firm committed to providing exceptional client accounting services is currently recruiting a talented individual to join their team as a Family Office Accounting Manager. This role offers the opportunity to work within a dynamic environment, serving high net worth individuals and family offices.
Reporting to: Senior Manager
Key responsibilities:
Lead a team responsible for daily processing, investment activity recording and reconciliation, maintaining unfunded commitment schedules, month-end close, and periodic financial reporting.
Collaborate with the tax family office group to prepare various tax returns (1065, 1040, 1041, 990/990PF, 1120, 709, 1099)
Review responses to Federal and state notices.
Manage a team of 5
Key experience and skills
CPA license
8 years of accounting experience, specifically with family office and high net worth individuals (minimum $50-30 million revenues, up to 1 billion).
Experience managing a family office/ HNW team.
Experience with Intacct preferred
Daily access to a vehicle for commuting to and from offices and clients as needed.
Benefits:
Comprehensive insurance plans (medical, disability, life, identity theft, pet)
Subsidized caregiving benefit
Wellness Challenges with incentives
Access to on-site fitness centers/subsidized/low-cost gym memberships
Financial Well-being:
401k, profit-sharing, and tuition reimbursement
Paid time off, holidays, bereavement, parental leave, and volunteer hours
Various incentive programs
Employee Perks and Support:
Mentorship program
Flexible, hybrid work environment.
Also open to Deerfield and Downers Grove offices
Relocation: No
Engineering Project Manager Southeast Offices
Office manager job in Naperville, IL
ENERCON's Nuclear Services Group is seeking a Project Manager. In this role, you will lead the charge in crafting winning engineering proposals alongside our talented technical team, ensuring meticulous detail and innovation. Develop comprehensive project plans and enforce rigorous standards to drive success and exceed client expectations. From managing schedules and budgets to fostering client relationships and seizing new opportunities, this role is the ultimate blend of leadership, strategy, and technical expertise. This role can be based in one of the following locations:
Chattanooga, TN
Birmingham, AL
Kennesaw, GA (Suburb of Atlanta)
Overland Park, KS
Naperville, IL
Soddy-Daisy, TN
Athens, AL
Responsibilities
Imagine a day where you're leading a team to craft winning engineering proposals and develop detailed project plans that ensure success from start to finish. You're at the center of complex scheduling, managing client relationships, and driving project performance, all while overseeing quality, budgets, and timelines to deliver exceptional results and seize new opportunities.
Leadership & Team Collaboration: Lead efforts with technical staff to develop highly detailed and winning engineering proposals. Manage matrixed technical staff to ensure client deliverables meet quality standards, schedules, and technical requirements. Enforce internal and external work standards/schedules, supervise sub-contractor personnel, and communicate organizational policies, purposes, and goals to subordinates
Project Management Excellence: Develop Nuclear Services Project Work Plans, Risk Management Plans, Communication Plans, Work Breakdown Structures, and Dictionaries. Responsible for development, execution, and reporting of project schedules, including preparing recovery schedules and rebaselining schedules. Understand complex scheduling tools including earned value management and reporting processes
Client Relations & Business Development: Foster and maintain strong relationships with assigned clients, serving as the single point of contact for assigned projects. Manage client interactions, negotiating and controlling project scope to client and company satisfaction. Support marketing efforts, including identification of new opportunities, proposal preparation, and follow-up
Financial & Reporting Oversight: Formulate and develop detailed internal and Federal reporting requirements. Understand project financials and be able to regularly report on financial status and overall project performance to management
Qualifications
Minimum of 8 years' experience in power generation or nuclear industries as an Engineer or Project Manager
Bachelor's Degree in Engineering OR PMP Certification and 10 years' applicable experience
Skilled in cost / workhour estimating and proposal development and review
Capable of reporting on and managing scope, schedule, and cost for multiple projects executing simultaneously
Knowledge in earned value management, rules of credit, and progress reporting
Experienced in contract and non-disclosure agreement language development and review
Ability to understand and work with budget and accounting processes
Strong coordination and team building skills
Excellent organizational, time management, strategic planning, writing, communication, decision-making, and presentation skills
Effective communication skills with demonstrated ability to work across disciplines and teams
Working knowledge of MS Word, Excel and PowerPoint
Ability to travel between 10-15% of the time; duration of travel may vary depending on project and client needs, ranging from a few days to a few weeks. Position may occasionally require a client site assignment lasting several months at a time
#LI-SH7
Pay Range USD $120,000.00 - USD $180,000.00 /Yr. Additional Information
About ENERCON:
At Enercon Services, Inc. (ENERCON), we're driven by our people-and we're proud to offer rewarding careers in a culture of excellence. We provide a comprehensive benefits package and professional development opportunities that support your long-term growth.
What We Offer:
Enjoy full benefits for you and your dependents starting day one, no waiting period
Flexible work arrangements, including hybrid and alternative schedules
401(k) with employer matching
Tuition reimbursement
Professional Engineer (PE) license support and incentives
Want to see the full picture? Click HERE to see our Comprehensive Benefits
Salary Range Information:
If a salary range is listed, it reflects the typical range for this full-time position based on the role, level, and location. Individual compensation within the range will be determined by factors such as work location, relevant experience, job-related skills, and education or training.
Eligibility to Work:
Candidates must be legally eligible to work in the US without requiring current or future sponsorship.
Ability to pass a pre-employment and random drug and alcohol screenings, ENERCON and client specific background checks, and annual motor vehicle record (MVR) according to company and client policies.
Equal Opportunity Employer:
ENERCON does not discriminate in employment opportunities or practices based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
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Auto-ApplyBusiness Office Director/HR
Office manager job in Vernon Hills, IL
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are eligible for an annual bonus incentive and sales referral bonuses. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Education and Experience
Bachelor's degree in accounting, management, business, or related field; or equivalent combination of education, training, and experience. Minimum of five years of progressive accounting experience for an operations center within a large multi-facility corporation. Prior experience in the health care industry and professional certifications are preferred. Prior supervisory experience is a plus.
Communities with Skilled Nursing Facilities:
Additional 2 years of accounting experience that includes Medicare processing and rules and regulations.
Communities with Entry Fees:
Prior experience that includes extensive knowledge of the financial implications and the state insurance rules and regulations governing Entry Fee communities and similar arrangements.
Certifications, Licenses, and Other Special Requirements
None
Management/Decision Making
Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.
Knowledge and Skills
Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Excellent written and oral communication skills are essential. Windows environment computer skills are required (Microsoft Word, Excel, etc., preferred). Effective organizational skills are a must. Comprehensive knowledge of accounting principles and practices including the concepts of financial modeling, budget preparation, administration, and proper cash handling procedures.
Physical Demands and Working Conditions
Standing
Walking
Sitting
Use hands and fingers to handle or feel
Reach with hands and arms
Talk or hear
Ability to lift: up to 25 pounds
Vision
Requires interaction with co-workers, residents or vendors
Occasional weekend, evening or night work if needed to ensure shift coverage
Requires Travel: Occasionally
Brookdale is an equal opportunity employer and a drug-free workplace.
Under administrative direction, manages the community's budget and financial operations.
Manages the forecasting, analysis, and reconciliation of the annual budget process for assigned community(s). Distributes and communicates corporate templates and information requests from corporate to department heads, and meets to obtain and discuss budget proposals for the coming year. Applies financial models, evaluates forecasted numbers, and obtains explanations and justifications from department heads relating to significant increases and decreases from previous periods. Partners with department heads to scrutinize planning based upon prior activity, occupancy levels, financial models, etc. Conducts cost/benefit analysis for proposed spending.
Incorporates corporate NOI expectations into budget planning. Identifies and discusses potential enhancements and obstacles in meeting expected numbers.
Meets with Executive Director (ED) to discuss and resolve budget issues concerning departments' forecasting and planned spending. Presents issues and organizes meetings with ED and department heads to formulate analysis and confirm facts.
Critically reviews capital expense requests (CER). Discusses justifications and priorities with department heads and Executive Director. Follows corporate purchasing guidelines and tracks approved capital spending. Finalizes numbers with ED and prepares Power Point presentation for Business Plan Review with guidance from ED. Provides justifications and effectively communicates needs.
Communicates finalized budget numbers to department heads and educates regarding meaning.
Monitors budget expenses throughout the year. Routinely distributes reports and meets with Department heads to discuss financial performance and ensure integrity of data. Reconciles plan variances. Provides solutions and suggests corrective financial and operational action to department heads and ED. Alerts ED regarding anticipated difficulties in meeting NOI targets. Obtains ED's directives regarding budget and operational changes and incorporates into budget.
Prepares and supervises the preparation of routine and specially requested statistical and financial reports and analysis for review by ED. Identifies and presents trend lines and projections relating to income and expenses. Reconciles accounts and interprets results.
Submits monthly and quarterly food service, central supply, housekeeping inventory reports to corporate office. Routinely monitors inventories of supplies. Conducts cost/benefit analysis for current and proposed resources. Analyzes buy versus lease decisions equipment. Audits cash handling and purchasing/bid processes to ensure compliance, to assess credibility of vendors, and to conduct proper analysis of bids.
Supervises Business Office staff and operations in the processing of payroll, invoices and receipt of payments from residents. Ensures that corporate policies and procedures relating to cash, accounting, collections, purchasing, budget and payroll are followed to maintain SOX compliance.
Proactively manages DSO rates and follows collection procedures to obtain payments and reduce DSO. Reconciles resident accounts and informs ED regarding residents behind in fee payments. Reviews aging of accounts receivables and recommends bad debt write-offs.
Prepares and posts notifications to residents regarding rate increases as approved by corporate office. Routinely posts and calculates interest payments for resident's security deposits. Requests security deposit refunds for departing residents. Reviews other credits for residents and approves refunds as appropriate.
Upon request, may provide financial information relating to expansion and renovations in community. Assists with financial studies and projections as it may relate to the profitability of expanded services. May assist ED regarding coordination of construction phases with operational requirements.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
#ZR-CT
Auto-ApplyFront Office Manager
Office manager job in Chicago, IL
What you will be doing
Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.
Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators.
Resolve guest complaints, ensuring guest satisfaction in each interaction. Manage guest resolution process to include investigation of situation and creative problem solving to ensure guest is satisfied with outcome.
Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often.
Compensation
$65,000 per year
Medical Office Manager
Office manager job in Chicago, IL
Job DescriptionSalary:
The Chicago Center for Sports Medicine & Orthopedic Surgery, a leading practice in orthopedic and sports medicine with multiple locations, seeks a dynamic Medical Office Manager. This role is pivotal in fostering an efficient, collaborative, and positive work environment. The ideal candidate will partner closely with the Practice Administrator and Physician Owner to fortify our team, driving operational excellence and contributing to our practice's growth.
Key Responsibilities:
Act as the primary liaison for the Practice Administrator and Physician Owner, ensuring streamlined communication and operations.
Lead the onboarding and continuous training of staff, emphasizing performance excellence and professional development.
Spearhead initiatives to enhance operational workflows and integrate staff feedback into continuous improvement efforts.
Manage staff scheduling, aligning resources with practice needs while ensuring a balanced work environment.
Develop and uphold office policies and procedures under the guidance of the Practice Administrator.
Delegate responsibilities and oversee daily administrative tasks to ensure a high-performing team.
Provide support in administrative duties, IT troubleshooting, and maintaining a conducive office environment.
Address patient inquiries and concerns, ensuring a high level of patient satisfaction and care.
Facilitate cross-functional collaboration and flexibility across practice locations as needed.
Uphold stringent data management and patient privacy standards.
Organize and coordinate staff activities and events to bolster team morale and engagement.
Skills and Qualifications:
Proven track record as an Office Manager or Administrative Assistant within a healthcare setting.
Exceptional leadership qualities with a forward-thinking approach to management and problem-solving.
Superior customer service aptitude, with keen attention to detail and crisis management skills.
Familiarity with office management responsibilities, systems, and procedures.
Proficiency in MS Office suite, with an emphasis on Excel and Outlook.
Experience with office equipment such as multi-line phone systems and printers.
Knowledge of email scheduling tools, time management, and multitasking capabilities.
Strong written and verbal communication skills, coupled with robust organizational and planning abilities.
Creativity in process improvement and change management.
Experience:
2-5 years of management experience, preferably in a healthcare or orthopedic setting.
Experience with EMR systems such as ECW and EPIC is highly desired.
Background in orthopedics, billing, and coding knowledge is advantageous.
Join our team at CSO and play a crucial role in shaping the future of orthopedic and sports medicine care. We offer a vibrant working environment, competitive compensation, and the opportunity to make a significant impact in a growing practice.
Office Admin/Operations Manager
Office manager job in Lombard, IL
About us: As Seen on Oprah, ABC's Shark Tank, HGTV's HouseHunters and more...
COMPANY MISSION: Is to Move the World!
To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service).
Are you outgoing, energetic and full of life, and enthusiasm? Then we want to talk to you.
A successful candidate will be a dynamic customer service oriented professional with a passion for client service, "wowing" the customer, and take pride in solving problems for clients as well as growing a business within the community. You are energetic, driven, growth minded and understand that A Players in the workforce can accomplish the job of two. You are passionate about being part of a fast growing organization, independent, and take pride in solving problems and creating solutions, while building systems to get the job done. You excel in multi-tasking, Microsoft office products, leadership, customer service, logistics and thrive on challenge. You have BIG goals, and want to grow with a startup company.
Competitive salary plus opportunity for bonuses, community involvement, and marketing. Future opportunity such as base salary increases, company paid fuel, and company paid vehicle, profit sharing.
View a few YouTube videos to learn about us:
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Employment Opportunities With College HUNKS
As Seen on ABC's Shark Tank, HGTV's House Hunters, Blue Collar Millionaires and more...
With 90 franchise locations across the U.S., College Hunks Hauling Junk and Moving is the largest and fastest growing junk removal and moving franchise opportunity. In 2015 CHHJM was named one of the fastest growing companies College Hunks World Headquarters is located in Tampa, FL. CHHJM Headquarters operations provides franchise support to their franchise owners across the country and operates a World Class Sales and Loyalty Center. Recognized as one of the Top Places to Work, and known for its unique and fun company culture, CHHJM is an ideal place to flourish and grow as a professional.
COMPANY MISSION:
To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service).
College Hunks Hauling Junk - IL - DuPage County is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.
Auto-ApplyFront Office Manager in Charleston, SC (luxury hotel)
Office manager job in Lincolnshire, IL
Our Premier client is looking for a Front Office Manager for a LUXURY Hotel onsite in Charleston, SC. The person applying to this position MUST have Four or Five Star and/or Four-Five Diamond hotel experience. FORBES CUSTOMER EXPERIENCE (no exceptions).
The Front Office Manager is a key leader within the Rooms Division, responsible for ensuring seamless and elevated guest experiences across Guest Services, Front Desk, Concierge, and Rooms Control. This position champions operational excellence, Forbes Five-Star standards, and an inspired service culture reflective of this hotel's legacy and ambition. Reporting to the Director of Front Office, the Front Office Manager leads by example, cultivates top-tier talent, and brings a strategic mindset to daily operations. They serve as ambassadors of the brand - embodying empathy, professionalism, and presence. While no job description can provide a comprehensive list of all duties, the following outlines the major responsibilities for the position.
Duties/Responsibilities:
Demonstrates proactive ownership of the Front Office operation as a department head.
Maintains consistent communication by monitoring and responding to emails and messages in a timely manner.
Provides direction and follow-through on matters without reliance on continuous oversight.
Balances professional responsibilities with personal well-being, while recognizing the nature of the role requires ongoing engagement beyond scheduled shifts.
Represent the property and the management by projecting a positive hotel image through excellent communication, efficient problem solving, and taking responsibility of guest needs.
Lead and mentor Front Office team members through daily operations, with a focus on coaching, performance development, and cultivating leadership from within.
Spearhead upsells, audits, creation of Standard Operating Procedures based on needs.
Ensure execution of Forbes Five-Star service through daily audits, training, and implementation of best practices and SOPs.
Partner closely with Housekeeping, Revenue, Spa, Transportation, and other departments to ensure a collaborative, guest-focused operation.
Proactively manage daily arrivals, departures, special occasions, and VIP programming.
Oversee rooms control and billing accuracy to ensure a seamless guest journey.
Represent Director of Front Office/Assistant Director of Front Office in their absence.
Ensure brand standards are not only met - but exceeded - at every touchpoint.
Required Skills/Abilities:
Exceptional communication skills - both verbal and written - with a talent for gracious guest recovery and conflict resolution.
Must be proficient in Windows, Word, Excel, PowerPoint. INFOR HMS knowledge is preferred.
Education and Experience:
A 4-year degree or equivalent in hospitality or related studies.
Minimum of 2 years' experience in a luxury or Forbes-rated property with a progressive track record of leadership in Front Office operations.
Benefits:
Enjoy free meals in our colleagues' café
Paid Time Off based on hours worked, up to 16 days in your first year
8 Paid Public Holidays
Up to 4.5% Company Match - Retirement Savings Plan after one year of service
Medical, Dental, Vision Insurance
Flexible Spending Account
Health Savings Account
Colleague Commuter Benefit
Hotel discounts at Spa & Dining Outlets
Friends & Family Hotel Room Discounts
Office Manager
Office manager job in Crystal Lake, IL
Job Content/Function
The Dental Office Manager is responsible for managing the daily operations of a dental office, ensuring that patients receive high-quality dental care in a welcoming and professional environment. This role involves overseeing administrative staff, maintaining financial records, and resolves patient matters and concerns.
Duties & Responsibilities
Develops/maintains collaborative and professional relationships with all office team members to encourage a team effort in all clinical activities
Collaborate with Providers on nonclinical matters such as scheduling templates, office flow, patient experience, etc.
Trains, supervises, motivates, leads, and works alongside all Front Desk personnel, supporting in Front Desk duties such as monitoring no-shows, scheduling patients, rescheduling patients, answering patient calls, reviewing treatment plans with patients, and collecting payment obligations
Leads and motivates the office to achieve our overall goal to deliver great patient experiences every day
Coordinates trainings and professional development activities for the office
Facilitates office staff meetings to recognize team successes, communicate changes of policies and procedures, have performance discussions, and plan the day's and week's events
Have one-on-one meetings with each team member regularly to set clear expectations on performance
Works with the Chief Marketing Officer to implement marketing strategies fit for the need of the office and community
Maintains inventory of dental supplies, equipment, and medications, and orders new supplies as needed with dental assistants.
Monitors and ensures all systems used in the Office are operating effectively, and are consistently updated/maintained
Develop and implement office policies and procedures to ensure compliance with regulatory requirements and ensure efficient and effective operation of the office.
Ensure that the office is compliant with all federal, state, and local regulations, including HIPAA regulations.
Handle financial tasks, such as managing accounts receivable and payable, preparing financial reports, and managing the office budget.
Maintain accurate and up-to-date patient records, including dental history, medical history, and insurance information.
Takes pride in resolving patient matters and provides feedback to team on any relevant matters
Maintains continued checks on physical properties, equipment, and security to ensure proper working conditions and maximum security
Performs other duties as assigned
Job Content
Financial Perspective: Overall Office efficiency and effectiveness.
Patient Perspective: Self-directed professional with excellent communication skills to successfully work with patients to meet their needs.
Internal Perspective: Leads, directs and works with Front Desk and Assistants to ensure a smooth run operation. Works with Providers to ensure their schedules, notes, and support are first class. Works with all team members to build a supportive and collaborative environment.
External Perspective: Leads all aspects of UDP's image in the community pride by offering great dental experiences.
Risk Perspective: Takes responsibility to monitor and manage risk according to the guidelines set by all applicable federal, state, and local laws and regulations.
Learning & Growth Perspective: Evaluates subordinate performance on a constant basis, and provides counselling and guidance as needed. Passionate about training team members to offer excellent support to patients. Identifies high performers to Regional Operations Manager as a tie into the promotion process.
Job Competencies & Skills
Behavioral
Integrity
Demonstrates passion for patient focus
Strong customer service skills
Knowledge of treatment services provided
Builds collaborative relationships
Demonstrates collaboration by driving communication
Excellent written and verbal communication skills
Treatment presentation skills
Ability to convey urgency of maintaining and achieving oral health
Presentable and sociable through verbal and nonverbal cues
Exemplifies professionalism by demonstrating responsibility for the office
Ability to work well under pressure
Professional appearance, dress, and attitude
Takes pride in leading the office
Takes initiative and shows a sense of urgency to drive to the right decision
Strong emotional intelligence
Results driven to achieve office goals and ensure great patient outcomes
Present solutions face to face to patients, providers, and staff
Strong conflict resolution and de-escalation skills
Builds strong teamwork by collaborating with all office staff
Constructive and collaborative working relationship
Builds team morale
Maintains positive work environment
Motivates team to achieve goals and provide great dental experiences
Technical
Strong knowledge of dental practices and operations requirements
Strong leadership skills
Customer service and sales skills
Knowledge of dental terminology, procedures, and billing practices
Familiarity with dental office software and electronic health records (EHR) systems
Excellent organizational skills
Strong attention to detail and ability to multitask in a fast-paced environment
Ability to read, analyze, understand, and explain dental benefits, dental treatment plans, and patient account ledgers
Excellent problem solving skills
Strong business acumen
Ability to hold the team accountable
Excellent computer skills
Experience in collecting patient co-pays and past due balances
Proficient in Microsoft Office and other basic computer skills
Ability to maintain patient confidentiality and HIPAA compliance
Requirements
2-8 years of dental office management or equivalent experience
College preferred
Bilingual preferred
Working Conditions
The Dental Office Manager typically works in a dental office setting, with a mix of office and clinical work. This role may require working evenings or weekends, depending on the needs of the office. The position may require extended periods of sitting, standing, or walking. The manager may need to lift, move, or carry equipment or supplies weighing up to 50 pounds.
Auto-ApplyFront Office/ Customer Experience Supervisor
Office manager job in Geneva, IL
Job Description
The Front Office Supervisor manages the reception area, ensuring exceptional customer service, smooth scheduling, and positive client experiences from arrival to departure.
Key Responsibilities:
Oversee booking and scheduling to minimize wait times.
Supervise and train reception and front desk staff.
Handle customer complaints, inquiries, and feedback.
Maintain client database and implement loyalty programs.
Coordinate with stylists to ensure workflow efficiency.
Qualifications:
Diploma or degree in Hospitality, Management, or a related field.
2-4 years of experience in customer-facing or supervisory roles.
Excellent communication, problem-solving, and multitasking skills.
Knowledge of booking software and POS systems.
Performance Indicators:
Client satisfaction ratings and repeat bookings.
Accuracy of scheduling and data management.
Team performance and front desk efficiency.