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Office manager jobs in Opelika, AL - 24 jobs

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Office Manager
Office Administrator
Front Desk Manager
Customer Experience Manager
Front Office Manager
Customer Care Manager
Front Desk Supervisor
Customer Service Manager And Project Manager
Office And Operations Manager
Support Manager
Customer Service Senior Manager
Service Support Supervisor

  • Sr. Manager, Customer Service

    Knauf Insulation GMBH 4.5company rating

    Office manager job in Lanett, AL

    Knauf Insulation North America is the world's fastest-growing insulation manufacturer. We are wholly committed to the conservation of the environment while also sustainably developing and manufacturing a comprehensive line of acoustical fiberglass insulation for residential, commercial, industrial, marine, OEM and metal building applications, using post-consumer recycled materials. We welcome passionate and creative individuals who thrive in an entrepreneurial, collaborative and ever-changing environment. We know how important your health, wellbeing, and financial strength is to you. To support you, we provide affordable benefits for you and your family members. "Supporting all aspects of the individual - self, health, wealth and community" Our benefits include: * Medical, Dental, Vision - starting on day one! * Virtual Medical Services * 401(k) Retirement Plan (earn 100% matching on your first 6% and fully vested day one) * Paid parental leave * Company paid life insurance * Tuition Reimbursement * Vacation time to enjoy getting away * Employee Assistance Program (EAP) * Plus, more! Growth opportunities available! Apply online or contact us to hear why our employees appreciate being part of the Knauf family! About the Role: Join Knauf as the leader of our Customer Experience and Service Operations, where you'll shape how customers experience us from first order through ongoing partnership. You'll set the strategy and own the performance for order entry, order management, claims, and customer communications-using data to improve speed, quality, and consistency at scale. As a visible, hands-on leader, you'll mentor a high-performing team, streamline processes, and introduce smarter tools that make work easier for employees and customers alike. You'll partner closely with Sales, Supply Chain, Logistics, IT, Finance, and Manufacturing, and serve as a senior point of contact for strategic customers-bringing the voice of the customer into every decision. If you're energized by setting direction, delivering measurable results, and elevating the customer journey, this role offers the autonomy and impact you're looking for. Integrity, vision, professionalism, and passion are core to success here. Responsibilities Strategic Leadership * Set the strategic direction for Customer Service in alignment with Knauf's business objectives and growth plans. * Develop, improve, and implement service strategies, policies, procedures, and standards that elevate quality, productivity, and profitability. * Define and manage KPIs for order entry and management, response time, issue resolution, and customer satisfaction, link performance to financial outcomes. * Define what "best-in-class" looks like for Knauf through benchmarking and customer insights and hold the organization accountable for meeting those standards. * Lead customer-focused initiatives that increase satisfaction, loyalty, and retention while supporting commercial goals. Operational Excellence * Oversee end-to-end customer service operations, including order intake, order management, claims, and escalations; ensure standardized processes across businesses. * Own the end-to-end claims process (e.g., freight damage/shortage, pricing disputes, credit/debit memos): establish policies and SOPs, approval matrices, documentation standards, and SLAs to ensure timely, accurate resolution and cost recovery; partner with Quality, Logistics, Sales, and Finance on root-cause prevention. * Standardize order processes across businesses and implement continuous improvement to reduce errors and cycle times. * Implement and optimize digital tools (ERP/CRM/analytics/knowledge base/self-service) to enhance visibility, efficiency, and customer experience. * Handle complex and escalated customer service issues promptly and professionally. * Establish and maintain Freight and Fuel Policies and updates; ensure clear communication of brand identity and corporate position. * Serve as the senior Customer Service point of contact; maintain oversight of the phone system with effective tiered escalation and swift resolution. * Collaborate cross-functionally to improve forecast accuracy, on-time delivery, fill rates, inventory allocation, and invoice accuracy. * Ensure adherence to SOPs, SLAs, and compliance requirements; hold teams accountable for process compliance, quality, and continuous improvement. * Perform other duties as assigned. Performance Management and Analytics * Develop and track team and individual KPIs; coach for performance and implement corrective actions where needed. * Benchmark KPIs against best-in-class standards; hold individuals and teams accountable via dashboards, reviews, and corrective action plans to achieve targets. * Monitor service performance, customer satisfaction, claims and financial results; standardize reporting cadences and executive dashboards to drive decisions. Continuous Improvement * Lead and drive cross-functional continuous improvement initiatives by proactively identifying opportunities to streamline order management and customer service processes, minimizing errors and inefficiencies. * Champion process optimization efforts by deploying formal continuous improvement processes (ex. Lean Management) to identify root causes, address recurring issues and enhance operational performance. * Monitor, analyze, and act on customer feedback and performance metrics to implement targeted enhancements, elevate service quality, and foster a culture of innovation and accountability across the team. Team Leadership * Build, mentor, and retain a high-performing team of supervisors, claims managers, and customer service representatives. * Directly manage the Claims Manager and Supervisors, including coaching, workload prioritization, performance management, and career development aligned to SLAs and quality standards. * Set clear expectations and hold the team accountable to best-in-class service standards, KPIs, and compliant processes through regular coaching, feedback, and performance reviews. * Foster a culture of safety, accountability, customer-first thinking, and continuous improvement. * Develop and implement training programs to strengthen technical expertise, systems proficiency, call control, order management, and communication skills. * Ensure succession planning, workforce development, and talent retention to support growth and resilience. * Serve as the key backup to Customer Service Managers and Supervisors, providing day-to-day coverage for approvals, escalations, scheduling/workforce planning, and operational decision-making during absences or peak demand. * Drives the highest levels of employee retention and engagement to ensure a sustainable workforce. * Fosters a culture of innovation, collaboration, and accountability within the organization. * Instills an environment of inclusion, where all employees feel that they can contribute and impact the company in a positive manner. Customer Engagement and Commercial Partnership * Sponsor relationships for strategic customers, ensuring high-quality lifecycle support and proactive issue avoidance. * Partner with Sales and Commercial teams to support audits, training, planning, business reviews, product availability, etc.; balance customer satisfaction with business performance. * Drive initiatives that improve NPS/CSAT and enhance order management. Risk Management * Ensure adherence to policies, customer messaging, service guidelines, freight and fuel updates, availability, and compliance requirements Qualifications Education: * Bachelor's Degree in Business Administration or related field Experience: * Minimum 5 years of experience in Customer Service, Product Management, or a similar customer-facing leadership role; manufacturing background preferred Knowledge, Skills and Abilities: * Proficiency with Microsoft Office, ERP/MRP systems (SAP preferred), Salesforce, and Tableau. * Strong administrative, organizational, communication, and people-leadership skills. * Excellent mathematical, analytical, and problem-solving abilities; adept at objection handling and root-cause analysis. * Proven expertise in call control, order management, time management, and documentation. * Strategic thinker with demonstrated ability to set direction, execute, and deliver outcomes. * Strong understanding of sales principles, methods, and strategies; ability to balance customer needs with business goals. * Up-to-date awareness of industry trends and customer service best practices. * Exceptional verbal presentation, active listening, and written communication skills. * Highly motivated, hands-on, self-starter with strong attention to detail and follow-through. It is the policy of Knauf Insulation to provide equal employment opportunities to all qualified persons without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, protected veteran status or any other protected characteristic prohibited by applicable law.
    $50k-94k yearly est. Auto-Apply 7d ago
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  • Manager I, Back Office Ops

    Incomm 4.7company rating

    Office manager job in Columbus, GA

    When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise. InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world's leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future. You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram. About This Opportunity InComm Financial Services is looking to add a Manager of BackOffice Operations to our team in Columbus, GA. In this role, you will manage three areas of our BackOffice Ops teams: Mail Ops, Building Operations, and BackOffice Case Management. Your responsibilities will include gathering, compiling, and organizing the data for daily performance management. Responsibilities * Review and monitor daily performances * Plan staff meetings and schedule updates * Support the Frontline services * Manage Mail operations * Engage in project related tasks to achieve integrated work results * Perform in-depth analysis of the environment to build excepted business needs * Carry out timely audits and examinations Qualifications * 5+ years previous experience in a managerial or supervisory role * 2-5 years of Financial Services experience * Exceptional strategic and analytical thinking abilities that demonstrate capacity to translate a vision into action. * Must have demonstrated strong communication (written and oral), organizational, and time-management skill * Microsoft Word and Excel knowledge required. * Must possess a strong work ethic and dependability a must. * Must be able to pass background and credit check in accordance with InComm's certification requirements. InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran's status, age, disability status, genetics or any other category protected by federal, state, or local law. * This position is eligible for the Employee Referral Bonus Program - Tier III
    $36k-51k yearly est. Auto-Apply 9d ago

  • Front Office Manager

    Auburn, Ram Hotels

    Office manager job in Auburn, AL

    ←Back to all jobs at Courtyard by Marriott - Auburn, RAM Hotels Front Office Manager Introduction: We are seeking a dynamic and experienced Guest Services Manager to join our team and oversee the front desk and guest services operations of our hotel. The Guest Services Manager will be responsible for managing a team of guest service agents, ensuring that all tasks are completed efficiently and to the highest standards, and providing excellent customer service to guests. The successful candidate will have strong leadership and communication skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage and lead a team of guest service agents, including scheduling, training, and performance evaluations Oversee the daily operation of the front desk, including handling guest check-ins, check-outs, and requests Ensure that tasks are completed efficiently and to the highest standards, including maintaining a clean and organized lobby area and adhering to safety protocols Provide excellent customer service to guests, including assisting with questions and needs and handling complaints and concerns Monitor and maintain inventory levels, including ordering and restocking as needed Complete daily financial and operational tasks, such as reconciling the register and completing shift reports Other duties as assigned Qualifications: Minimum of 2 years of experience as a guest services manager or in a leadership role in the hospitality industry Strong leadership and communication skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and property management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive salary Paid time off Medical, dental, and vision insurance 401(k) retirement plan (US only), Employer RRSP match (Canada only) Professional development opportunities Positive and supportive work environment Please visit our careers page to see more job opportunities.
    $38k-52k yearly est. 60d+ ago

  • Front Office Manager

    AC Hotel Columbus

    Office manager job in Columbus, GA

    Introduction: We are seeking a friendly and professional Front Office Manager to join our team at our hotel. The position will be responsible for managing the front desk team, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage Front desk team as well as reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is required Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and FOSSE Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment View all jobs at this company
    $39k-54k yearly est. 60d+ ago

  • Customer Experience Coordinator

    The TJX Companies, Inc. 4.5company rating

    Office manager job in Columbus, GA

    Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. * Creates a positive internal and external customer experience * Promotes a culture of honesty and integrity; maintains confidentiality * Takes an active role in training and mentoring Associates on front end principles * Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs * Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates * Addresses customer concerns and issues promptly, ensuring a positive customer experience * Ensures Associates execute tasks and activities according to store plan; prioritizes as needed * Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates * Provides and accepts recognition and constructive feedback * Partners with Management on Associate training needs to increase effectiveness * Ensures adherence to all labor laws, policies, and procedures * Promotes credit and loyalty programs * Supports and participates in store shrink reduction goals and programs * Promotes safety awareness and maintains a safe environment * Other duties as assigned Who We're Looking For: You. * Available to work flexible schedule, including nights and weekends * Strong understanding of merchandising techniques * Capable of multi-tasking * Strong communication and organizational skills with attention to detail * Able to respond appropriately to changes in direction or unexpected situations * Team player, working effectively with peers and supervisors * Able to train others * 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 5555 Whittlesey Blvd Location: USA Marshalls Store 0860 Columbus GA This position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $13-13.5 hourly 27d ago

  • Manager I Customer Care

    Elevance Health

    Office manager job in Columbus, GA

    Location: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Manager I Customer Care is responsible for providing oversight for customer service staff. Responsible for establishing departmental policies and procedures. How you will make an impact: * Directs implementation and administration of benefit programs. * Prepares and communicates information to appropriate parties regarding benefit programs, procedures, changes and government mandated disclosures. * Audits to monitor efficiency and compliance with policies; prepares specialized reports; may be assigned to special project work consistent with the role and dictated by the needs of the business. * Hires, trains, coaches, counsels, and evaluates performance of direct reports. Minimum Requirements: Requires BA/BS degree and a minimum of 1 year of experience in a leadership role and a minimum of 5 years related customer service experience; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities and Experiences: * Claims experience preferred. * FEP knowledge preferred. * Experience managing a remote staff preferred. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. If this job is assigned to any Government Business Division entity, the applicant and incumbent fall under a 'sensitive position' work designation and may be subject to additional requirements beyond those associates outside Government Business Divisions. Requirements include but are not limited to more stringent and frequent background checks and/or government clearances, segregation of duties principles, role specific training, monitoring of daily job functions, and sensitive data handling instructions. Associates in these jobs must follow the specific policies, procedures, guidelines, etc. as stated by the Government Business Division in which they are employed. Job Level: Manager Workshift: 1st Shift (United States of America) Job Family: CUS > Service Operations Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $27k-43k yearly est. 8d ago

  • Office Manager

    Providence Staffing

    Office manager job in Columbus, GA

    Providence Staffing is seeking a highly organized and detail-oriented Office Manager to oversee the daily operations of our client's office in Columbus, GA. The ideal candidate will have strong leadership abilities, proven office management skills, and the ability to create a productive and professional work environment. This role requires a proactive individual who can ensure smooth day-to-day operations while supporting the company's long-term goals. Key Responsibilities Oversee and manage daily office operations, ensuring efficiency and compliance with company policies. Supervise administrative staff and provide training, guidance, and performance evaluations. Coordinate schedules, meetings, and office events. Manage office budgets, expense tracking, and vendor relationships. Maintain office supplies and equipment, ensuring proper inventory levels. Support HR functions, including onboarding, employee records, and timekeeping. Handle correspondence, reporting, and other administrative tasks as needed. Act as a liaison between management, employees, and external partners. Qualifications Bachelor's degree required (Business Administration, Management, or related field preferred). Proven experience in office management or a related administrative leadership role. Strong organizational and multitasking abilities. Excellent written and verbal communication skills. Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and general office software. Ability to work independently while managing multiple priorities. Strong leadership, problem-solving, and decision-making skills. Compensation & Benefits Competitive salary based on experience. Health, dental, and vision insurance. Paid time off and holidays. Opportunities for professional growth and development.
    $31k-47k yearly est. 10d ago

  • FitLife Front Desk Manager

    One and Only Fitness Consulting

    Office manager job in Auburn, AL

    Welcome to FitLife in Auburn, AL! Front Desk staff members are the face of the company and have a huge impact on the pace and environment of the gym. You will be the first and last impression for all of our members and potential new members. As the Front Desk Manager, you will oversee all of our front desk employees and take the lead on customer service. You will work closely with the Assistant and General Managers and help create a fun work environment for our employees and members. In addition, you will be in charge of training, scheduling, and assisting the rest of the front desk staff. This is the perfect opportunity for someone who is looking to challenge themselves and jumpstart a career path toward management and leadership. So, who are we looking for? Someone who understands and thrives in production-based business. At the end of the day, numbers are what matters. You will be coached and have the tools to get you started, but you must be very good at getting things done. Someone competitive by nature. You work hard and go straight for the goal. You strive for growth and success. We are NOT looking for someone that needs to constantly be managed or is only able to do what exactly what they're told and exactly how to do it. Someone who is assertive but also a team player. You aren't afraid to take charge. You are not only willing to turn plans into actions but are also take suggestions and brainstorm with your team for move forward with our common goals. As the leader of a team, you must inspire confidence, optimism, and trust with those around you. This means that a certain level of social intelligence is involved, as you will be working with many different personality types on staff and with members. We look forward to getting to know you. Good luck!
    $29k-43k yearly est. Auto-Apply 60d+ ago

  • Office Administrator

    Valmark Financial Group 4.1company rating

    Office manager job in Opelika, AL

    Are you a supportive, detail-oriented professional with a passion for processes and office operations? Do you thrive in a role where organization and relationship building are essential? Smith-Kastner is seeking someone with these qualities to join us as an Office Administrator in Opelika, Alabama. If you're a supportive, social, multitasker who thrives in a fast-paced environment and has a keen eye for detail, join us and help keep our team organized and connected. Company Overview: Smith-Kastner Wealth Management is a full-service financial planning firm with over 50 years of combined experience. At Smith-Kastner Wealth Management, we truly believe in a comprehensive and holistic approach to financial planning. Our advisors have gone above and beyond the basic licensing and education requirements to obtain professional credentials that cover all areas of financial planning, including insurance, investing, estate planning, and tax guidance. We are the only firm in the Auburn-Opelika area that has a dedicated estate planning attorney in our office. We believe we are unique in this respect, and our holistic approach to wealth management gives our clients an advantage that cannot be easily found elsewhere. Job Description: We are seeking an outstanding individual to fill the role of Office Administrator, which entails interacting with affluent clients, professional advisors, and their offices. This individual will play a crucial role in maintaining our practice's exceptional standards, requiring polished professionalism, exemplary communication skills, comfort with technology, and experience in a professional environment. Key Responsibilities & Essential Duties Deliver exceptional customer service to clients and professional advisors both in person and remotely, ensuring a positive first impression and ongoing experience. Manage all forms of communication-phone calls, emails, and digital platforms-with professionalism and accuracy, directing inquiries to the appropriate party. Coordinate and manage calendars, appointments, calls, meetings, conferences, and travel arrangements for the Owner/CEO and team members. Support insurance producers and the broader team in day-to-day activities, exercising independent judgment to prioritize competing demands. Maintain meticulous records for accounts payable and receivable, organize electronic files, and ensure compliance with industry standards. Handle invoicing, expense reports, compliance submissions, and occasionally assist with event planning and logistics for client relationship-building activities. Prepare and send weekly emails, update content across technology platforms, and report engagement results to leadership. Edit and manage correspondence, unlock PDFs, review data entry, and maintain pipeline reports for operational efficiency. Serve as the primary point of contact for office vendors (FedEx, UPS, USPS, shredding services) and manage office supplies and mail distribution. Oversee sponsorships, membership renewals, and conference/exhibit planning for the firm. Support marketing efforts by drafting/editing social media posts, sending invitations, and updating the company website. Foster a collaborative and inclusive work environment by coordinating office events, staff luncheons, and employee celebrations. Core Competencies: Exceptional verbal and written communication skills. Polished and professional demeanor. Strong organizational skills with attention to detail. Comfort with technology and digital platforms. Self-motivation and discipline. Proactive approach with the ability to prioritize. Ability to work effectively in a fast-paced, dynamic environment. Experience and Education: Associate's degree is preferred. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Proven experience in QuickBooks required. Familiarity with clientele and professional advisors is a plus.
    $23k-30k yearly est. 19d ago

  • Front Desk Supervisor

    The Hotel at Auburn University

    Office manager job in Auburn, AL

    The Front Desk Supervisor is responsible for the daily operations of the Front Desk. Supervisory Responsibilities: * Coordinate, communicate, and direct the performance of departmental staff to achieve desired execution of requests and expectations. * Direct supervision of Front Desk Agents and PBX Operators in the absence of the Front Desk Manager. Duties & Responsibilities: * Enhance the quality of life for our internal and external clients by establishing service standards of excellence. * Maintain knowledge of the hotel, university, and local events and amenities. * Build and strengthen relationships with guests that enable future bookings. * Performs all duties of Front Desk Agent, PBX Operator, Reservation, and Bell Staff. * Effectively manages and develops relationships with key internal and external customers. * Proactively identifies operational challenges associated with owners and works with hotel staff to solve these challenges and/or develop alternative solutions. * Input and access database information into the computer. * Assist in other departments of the hotel as needed during "off" periods (holidays and summer months). * Ensure that company service standards are upheld to the highest standards - no compromises. * Ensures that any guest incidents and internal defects are recorded in KYC. * Service recovery to the guest's satisfaction before the guest departs the hotel whenever possible. * Coordinating the upsell program to increase room revenue. * Resolve discrepancies on room stat reports with housekeeping. * Crete and distribute daily and weekly reports to all necessary team members. * Performs other related duties as assigned. Required Skills & Abilities: * Strong customer development and relationship management skills. * Strong organizational skills. Ability to multi-task in a stressful and tense environment. * Strong problem-solving skills. * Excellent written and verbal communication skills. * Proficient in Microsoft Office Suite or similar software. * Ability to complete assigned tasks within established deadlines. * Ability to integrate and harmonize office functions. Education & Experience: * High school diploma or equivalent is required. * Bachelor's degree in hospitality management, business administration, or a related field is preferred. * Minimum of 2 years of customer service and/or hotel experience is required. * Knowledge of operations and associated opportunities. Physical Requirements: * Prolonged periods of walking, standing, and sitting. * Must be able to lift up to 15 pounds at times. An Equal Opportunity Employer We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
    $27k-35k yearly est. 60d+ ago

  • Project /Customer Service Manager

    Palermo Rhodes

    Office manager job in Columbus, GA

    Constant customer contact from initial contact through job completion. Great phone and interpersonal skills a must. Qualifications 3-5 years in commercial construction with Metal Building, metal roofing, steel erection, or related is a must. Degree preferred but not a must. Additional Information Palermo Rhodes is a boutique executive search firm that specializes in two niche markets. Engineered Product Manufactures & Architectural and Engineering Consulting firms through out the US, Canada and Latin America. ******************* ************************* ******************************* ********************************
    $26k-49k yearly est. 19h ago

  • Customer Experience & Events Manager, Troup County

    Interface 4.8company rating

    Office manager job in LaGrange, GA

    Interface is a global flooring solutions company and sustainability leader, offering an integrated portfolio of carpet tile and resilient flooring products that includes Interface carpet tile and LVT, nora rubber flooring, and FLOR premium area rugs for commercial and residential spaces. Made with purpose and without compromise, Interface flooring brings more sophisticated design, more performance, more innovation, and more climate progress to interior spaces. A decades-long pioneer in sustainability, Interface remains “all in” on becoming a restorative business. Today, the company is focusing on carbon reductions, not offsets, as it works toward achieving its verified science-based targets by 2030 and its goal to become a carbon negative enterprise by 2040. Interface is seeking a Customer Experience & Events Manager for our Troup county (LaGrange, GA) location who will be responsible for leading the planning, management, and delivery of innovative, inspiring, and memorable customer experiences for a purpose-driven company. This role serves both internal and external customers and ensures alignment with our sales and marketing strategy. As an integral part of the sales process, this position requires close collaboration with account executives, sales leadership, and senior leadership to shape and execute impactful experiences at our facilities. A successful candidate would have the innate creative capacity to craft thoughtful hospitality experiences, have a proven track record of next-level organization, have a passion for building relationships and is internally motivated to constant evolution and improvement. In the primary function of customer experience planning, the manager will partner with our internal customers to define the strategy, create a customized experience plan and then schedule and execute in partnership with internal experts, business leaders and other members of the marketing team based on the scope of the visit or event, in person or virtual. This likely includes but is not limited to: Shared responsibility for the Customer Experience (CX) team calendar and ongoing management of support requests, budgeting and approval process via Salesforce CRM. Prioritization, scheduling and coordinating customer visits or event support for sales or marketing-led events (mill visits, summits, promotional events, tradeshows, sales meetings and other priority customer-engagement activities). All logistics coordination - transportation, lodging, catering, recreation - and management of internal and some external communication. That may include phone or email follow up, digital invites, app set up and management, surveying and more. Be accountable for bringing ideas to the table when planning any event, not just execute the status quo; creativity is required, not preferred. Coordinate subject matter experts, internal teams and vendors to deliver a curated customer experience; creating, communicating and managing the agenda. Establish and maintain relationships across departments with our key subject matter experts and resources; absorb internal knowledge and brand stories and continuously consider updates and improvements to the information shared with customers. Be the on-site contact prior to and during visits or events, actively managing and ensuring that all is well executed, meets or exceeds expectations and adheres to schedule. Support any miscellaneous needs or changes throughout. Managing all event and visit costs to a pre-established budget, and reconciling all expenses. Working with Customer Experience counterparts, implement and execute a consistent process for gathering feedback, insights and measuring the success of experiences. Use insights to inform future event plans through a lens of continuous improvement. Maintain a high standard of communication with stakeholders, vendors and participants/attendees at each stage of planning, as deemed appropriate by the situation, and to meet or exceed customer expectations every day. Manage the integrity of the Interface experience, brand and values across all of our facilities in Atlanta and Troup County, as well as remotely or virtually. Manage the stocking, cleaning and necessary vendors for the Interface guest house and facilities. Educational requirements: Bachelors Degree A degree in Business Administration, Marketing, Travel and Tourism, Design or related field A minimum of 3 years event experience preferred Interest and/or certifications in sustainability or related topics a strong benefit Skills and experience: Experience managing events, or other customer experiences independently. Customer-centric attitude; a desire to create and nurture relationships inside and outside the organization. Outstanding communication skills, verbal and written. A willingness and the flexibility to, as needed, work behind the scenes or to be at the forefront to lead or navigate customer conversations. A highly adaptable person with ability to think on their feet. Must be detail-oriented and highly organized. Ability to manage numerous projects simultaneously with a high degree of accuracy is a must. Knowledge of and experience with audio visual equipment for meetings and events; overall comfort with technology. Microsoft Office knowledge and experience (Word, Excel, PowerPoint). Other: Maintain housekeeping Comply with safety rules and environmental regulations Be aware of departmental Material Safety Data Sheets (MSDS) Perform other duties as assigned Physical demands: Lifting up to 40 lbs. Work environment: Office in LaGrange, GA. Regional travel to Atlanta required. Off-site event environments will vary. Travel estimated at 20% and may be anywhere in North America. Working hours vary according to customer experience schedule with events and visits sometimes extending to evenings and/or weekends, but always with advance notice. Potential to be on-call during and in advance of events/visits. #LI-Hybrid 3 - Associate / Professional / Individual Contributor / Team LeadWe are a VEVRAA Federal Contractor. We desire priority referrals of Protected Veterans for job openings at all locations within the State of Georgia. An Equal Opportunity Employer including Veterans and Disabled.
    $30k-52k yearly est. Auto-Apply 25d ago

  • Auburn, AL - Camp Office Administrator

    Kidcam LLC

    Office manager job in Auburn, AL

    The Camp Office Administrator is an essential member of the leadership team, supporting the Camp Director in managing the daily operations of camp. This role focuses on administrative functions, communication, and organization to ensure camp runs smoothly and effectively. The Office Administrator is the hub of camp operations, balancing parent relations, staff support, and camper needs while maintaining the professional standards of Kidcam. Pre-Camp: The Office Administrator assists with preparing camp management software, entering camper data, organizing reports, and supporting staff scheduling. They also help set up office systems, supplies, and processes to ensure a smooth start to the season. During Camp: The Office Administrator manages parent communication in coordination with the Camp Director, oversees social media updates, and ensures all administrative records are accurate and up to date. Responsibilities include monitoring camper medications, documenting incident reports, distributing merchandise, and assisting with staff schedules. They help keep the Director's duties on track and may occasionally run a camper group when needed, always ensuring camp remains organized and efficient. Post-Camp: The Office Administrator helps finalize end-of-season reporting, organize records, reconcile accounts, and close out administrative systems. They also provide feedback and recommendations to improve processes for the following season. This position requires strong organizational, communication, and multitasking skills, as well as the flexibility to step in wherever needed to support the camp's overall success.
    $25k-33k yearly est. Auto-Apply 23d ago

  • Enrollment Support Manager

    Point University 4.0company rating

    Office manager job in West Point, GA

    Point University is a private liberal arts institution that educates our students within a Christian worldview, so they are equipped to take their faith into the marketplace and all of life while achieving their professional goals. We are training the next generation of Christian leaders to take the cross to more job sites, churches, industries, and nations than ever before. Point University is seeking a full-time Enrollment Support Manager. This position is multifaceted, so the ability to multitask and produce in high-stress environments is required. Possessing leadership traits, following processes, and taking initiative in project planning are must-haves to succeed in this position and in the work environment. Primary Responsibilities: * Processing incoming documents - this includes inputting the information into systems, scanning the documents, linking them to the student, and distributing them to their appropriate admission counselor. This also includes ensuring that all necessary institutions are active and added to the system. Linking the documents into Etrieve. * Admission process support - this includes taking applications and advising students about the admission process and procedures, as well as completing student data processes to ensure proper communication and execution. * Assisting with prospective student visits and admission talks as needed. * Works collaboratively with other departments to ensure a smooth entry process for new students who enroll at Point. * Tracking inventory/placing orders for replacement materials-this includes printed materials for events, general office supplies, and promotional items to give prospective students. * Managing admission vehicle reservations and maintenance in Fleetio. * Assisting with supervising Student Ambassadors who serve in the office as needed. * Aiding in the scheduling of campus visits, assigning tour guides, and communicating with coaches (when applicable) about recruits coming to tour the campus. * Covers front desk duties when needed - answering incoming calls and redirecting to the correct department, signing in visitors, and assisting anyone who enters the lobby. * Assisting the office with event planning and any other office duties as assigned. * Minimal travel for recruiting and events held at Point sites. * Assist in managing college success test units. * Data entry and accurate weekly imports. * Other duties as assigned by the Chief Enrollment Officer or the Director of Admissions. Education and Experience: * A bachelor's degree from an accredited institution or applicable work experience is preferred. * Candidates need the ability to prioritize and accomplish tasks from supervisors, staff members, and students. * Ability to multitask. * Ability to work in a team environment.
    $54k-71k yearly est. 20d ago

  • Supervisor Lab Support Services

    Piedmont Healthcare 4.1company rating

    Office manager job in Columbus, GA

    Experience the advantages of real career change Join Piedmont to move your career in the right direction. Stay for the diverse teams you'll love, a shared purpose, and schedule flexibility that frees you to live for what matters both in and outside of work. You'll feel valued, motivated to be your best, and recognized for your contributions to exceptional patient outcomes. Piedmont leaders are in your corner, invested in your success. Our wellness programs and comprehensive total benefits and rewards meet your needs today and help you plan for the future. Responsibilities RESPONSIBLE FOR: The supervisor provides direct supervision of the daily operations of the laboratory section and/or area. The supervisor will oversee and efficiently perform procedures and test as ordered for use in diagnosis and treatment of disease. The supervisor will oversee that the maintenance of the analyzers, quality control, collection of specimens, maintaining of supplies in accordance with standards of practice and established policy and procedure. The supervisor will provide recommendations and action plans for the improvement of system processes in their section and/or area. Qualifications MINIMUM EDUCATION REQUIRED: Bachelors Degree from a recognized college or university in Medical Technology or a closely related field is required. MINIMUM EXPERIENCE REQUIRED: Three (3) years of clinical experience preferably in an acute care hospital setting. Demonstrated clinical competency in the specialty area applying for. MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW: Certification in medical technology; certification as a medical technologist or medical laboratory scientist by the American Society of Clinical Pathologists (ASCP), AMT (American Medical Technologists) or AAB (American Association of Bioanalysts) required. AAB provisional certification not accepted. ADDITIONAL QUALIFICATIONS: Previous supervisory experience preferred. Business Unit : Company Name Piedmont Columbus Midtown
    $47k-63k yearly est. Auto-Apply 41d ago

  • Office Coordinator

    Spire Energy 4.8company rating

    Office manager job in Auburn, AL

    Company: Spire Inc. We are committed to understanding the needs of the homes and businesses we serve. That's why we're always looking for driven, collaborative people to join our team. Because we believe that offering our customers the best service means bringing together the best people. And we find the best by hiring those who share our values of safety, inclusion and integrity, and demonstrate the competencies that bring the Spire vision, mission and culture to life: * Adaptability: We embrace change, continuously seeking opportunities for improvement while remaining open-minded and flexible in response to evolving conditions and customer, stakeholder and company needs. * Collaboration: We achieve more together through a foundation of respect, embracing healthy conflict, actively seeking and providing actionable feedback and fostering an environment where everyone's input is welcomed. * Ownership: We see things through, demonstrate accountability, honor commitments, take responsibility for outcomes and demonstrate initiative. By living our values and competencies, we strive to create an environment where employees feel welcome, respected and valued. Summary Spire is seeking an Office Coordinator to work in the Opelika location. This position will be responsible for performing clerical, general administrative, and data entry using internal systems and standard software packages and provide limited support to the compliance function and assistance in the daily operations of Field Operations. Duties and Responsibilities * Provide varied clerical duties such as filing, posting, and maintaining accurate and neat records. * Maintain various monthly and annual reports, handle paperwork associated with data entry. * May assist contract locator with sketches or other related material. * May assist with Leak & Maintenance and Construction departments to review FComp orders in the Asset computer system. * May assist Contract Inspectors and Contractors with input of paper orders in the Asset computer system. * May perform multiple tasks supporting multiple functions which may involve code compliance, line locates, and leaks. * Provide prompt and courteous service to both internal and external customer. * Maintain regular attendance in accordance with Company policies; comply with policies, procedures, and practices. * All other duties as assigned Essential Characteristics * Ability to demonstrate and master the core and job category competencies * Ability to lead by example in support of the Company's essential characteristics and values: strong ethics and integrity, dedication to a safe work environment, commitment to a diverse workforce that recognizes and respects every individual's unique skills and perspectives * Ability to work under pressure and meet tight deadlines in a fast-moving and changing culture * Strong interpersonal skills with the proven ability to build and establish rapport with a diverse array of people * Ability to work independently and manage time effectively to meet individual goals and deadlines * Ability to work as part of a team and display a positive attitude for this dynamic environment Supervisory Responsibilities None Required Education (certifications, licenses) * High school diploma/GED Required knowledge, skill and abilities * One (1) year of previous office experience required. * Familiar with software programs such as Microsoft Outlook, Microsoft Word, Microsoft Excel, and PowerPoint * Customer service experience preferred. Physical demands, environment and schedule * Work is normally performed in a shared office environment * Monday through Friday * Occasional overtime and travel to other local offices. Posting Requirements Spire accepts online applications through our career site at jobs.spireenergy.com Posting requirements: The above posting description is intended to describe the general nature of the level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. To perform this job successfully, an individual must be able to perform each duty and responsibility satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Spire, Inc., and its subsidiaries are Affirmative Action and Equal Employment Opportunity employer. We are committed to providing equal employment opportunity in all areas, including but not necessarily limited to, recruitment, selection, training, education, compensation, benefits, promotion, job transfer, upgrading, separation and recall regardless of the individual's race, color, sex, age, religion, national origin, genetics, sexual orientation, gender identity, disability, veteran status, and/or other protected categories under all Federal, State, and local laws. For more information, please view our Integrity and Inclusion pages of our career site. Job Req ID: 11323 Job Location: Auburn Nearest Secondary Market: Opelika Job Segment: Administrative Assistant, Office Manager, Data Entry, Clerical, Administrative
    $24k-30k yearly est. 30d ago

  • Office Job File Coordinator

    Servpro 3.9company rating

    Office manager job in Kellyton, AL

    SERVPRO of Chilton, Coosa, Tallapoosa & Chambers Office Job File Coordinator Do you love helping people through difficult situations? Then, don't miss your chance to join our Franchise as a new Job File Coordinator. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”! We're seeking someone who is great on the phone, has excellent analytical skills, is detail-oriented, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero ! As a valued SERVPRO Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow. Primary Responsibilities · Monitor job file status · Monitor job file audit status · Maintain job file WIPs · Monitor and ensure client requirements are followed · Review and validate initial field documentation · Create preliminary estimate · Daily job file coordination · Perform job file backup · Maintain internal and external communications · Prepare job file reports · Complete and review job file documentation for final upload and the audit process · Complete job file audit process · Perform job close-out · Assist other departments, as needed Position Requirements · 2+ year(s) of administrative or office-related experience · Experience with writing estimates, job file processes, and quality assurance a plus · Experience in service industry environment a plus · Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times · Polite, confident, and excellent customer service skills, including listening and questioning skills · Ability to remain calm and professional during tense or stressful situations · Excellent organizational skills and strong attention to detail · Very self-motivated and goal-oriented · Ability to multi-task · Capability to work in a fast-paced, team-oriented office environment · Proficiency in Microsoft Office (i.e., Outlook, Word, Excel) · Ability to learn new software, including Xactimate and proprietary software · Minimum of HSD/GED preferred · Ability to successfully complete a background check subject to applicable law Hours · 40 hours/week, flexible to work overtime when required· 8 a.m. and 5 p.m. PayRate Competitive pay based on experience. Please visit our website, ******************************************************* for additional information. TO APPLY: E-mail your resume, along with salary history to: ********************* SERVPRO of CCTC is an EOE M/F/D/V employer Picture yourself here fulfilling your potential. At SERVPRO , you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
    $23k-30k yearly est. Auto-Apply 60d+ ago

  • Manager I Customer Care

    Elevance Health

    Office manager job in Columbus, GA

    **Location:** **This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.** _Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law._ The **Manager I Customer Care** is responsible for providing oversight for customer service staff. Responsible for establishing departmental policies and procedures. **How you will make an impact:** + Directs implementation and administration of benefit programs. + Prepares and communicates information to appropriate parties regarding benefit programs, procedures, changes and government mandated disclosures. + Audits to monitor efficiency and compliance with policies; prepares specialized reports; may be assigned to special project work consistent with the role and dictated by the needs of the business. + Hires, trains, coaches, counsels, and evaluates performance of direct reports. **Minimum Requirements:** Requires BA/BS degree and a minimum of 1 year of experience in a leadership role and a minimum of 5 years related customer service experience; or any combination of education and experience which would provide an equivalent background. **Preferred Skills, Capabilities and Experiences:** + Claims experience preferred. + FEP knowledge preferred. + Experience managing a remote staff preferred. _For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. If this job is assigned to any Government Business Division entity, the applicant and incumbent fall under a 'sensitive position' work designation and may be subject to additional requirements beyond those associates outside Government Business Divisions. Requirements include but are not limited to more stringent and frequent background checks and/or government clearances, segregation of duties principles, role specific training, monitoring of daily job functions, and sensitive data handling instructions. Associates in these jobs must follow the specific policies, procedures, guidelines, etc. as stated by the Government Business Division in which they are employed._ Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $27k-43k yearly est. 8d ago

  • Office Manager

    Providence Staffing LLC

    Office manager job in Columbus, GA

    Job Description Providence Staffing is seeking a highly organized and detail-oriented Office Manager to oversee the daily operations of our client's office in Columbus, GA. The ideal candidate will have strong leadership abilities, proven office management skills, and the ability to create a productive and professional work environment. This role requires a proactive individual who can ensure smooth day-to-day operations while supporting the company's long-term goals. Key Responsibilities Oversee and manage daily office operations, ensuring efficiency and compliance with company policies. Supervise administrative staff and provide training, guidance, and performance evaluations. Coordinate schedules, meetings, and office events. Manage office budgets, expense tracking, and vendor relationships. Maintain office supplies and equipment, ensuring proper inventory levels. Support HR functions, including onboarding, employee records, and timekeeping. Handle correspondence, reporting, and other administrative tasks as needed. Act as a liaison between management, employees, and external partners. Qualifications Bachelor's degree required (Business Administration, Management, or related field preferred). Proven experience in office management or a related administrative leadership role. Strong organizational and multitasking abilities. Excellent written and verbal communication skills. Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and general office software. Ability to work independently while managing multiple priorities. Strong leadership, problem-solving, and decision-making skills. Compensation & Benefits Competitive salary based on experience. Health, dental, and vision insurance. Paid time off and holidays. Opportunities for professional growth and development.
    $31k-47k yearly est. 12d ago

  • Front Desk Supervisor

    The Hotel at Auburn University

    Office manager job in Auburn, AL

    Job Description The Front Desk Supervisor is responsible for the daily operations of the Front Desk. Supervisory Responsibilities: Coordinate, communicate, and direct the performance of departmental staff to achieve desired execution of requests and expectations. Direct supervision of Front Desk Agents and PBX Operators in the absence of the Front Desk Manager. Duties & Responsibilities: Enhance the quality of life for our internal and external clients by establishing service standards of excellence. Maintain knowledge of the hotel, university, and local events and amenities. Build and strengthen relationships with guests that enable future bookings. Performs all duties of Front Desk Agent, PBX Operator, Reservation, and Bell Staff. Effectively manages and develops relationships with key internal and external customers. Proactively identifies operational challenges associated with owners and works with hotel staff to solve these challenges and/or develop alternative solutions. Input and access database information into the computer. Assist in other departments of the hotel as needed during "off" periods (holidays and summer months). Ensure that company service standards are upheld to the highest standards - no compromises. Ensures that any guest incidents and internal defects are recorded in KYC. Service recovery to the guest's satisfaction before the guest departs the hotel whenever possible. Coordinating the upsell program to increase room revenue. Resolve discrepancies on room stat reports with housekeeping. Crete and distribute daily and weekly reports to all necessary team members. Performs other related duties as assigned. Required Skills & Abilities: Strong customer development and relationship management skills. Strong organizational skills. Ability to multi-task in a stressful and tense environment. Strong problem-solving skills. Excellent written and verbal communication skills. Proficient in Microsoft Office Suite or similar software. Ability to complete assigned tasks within established deadlines. Ability to integrate and harmonize office functions. Education & Experience: High school diploma or equivalent is required. Bachelor's degree in hospitality management, business administration, or a related field is preferred. Minimum of 2 years of customer service and/or hotel experience is required. Knowledge of operations and associated opportunities. Physical Requirements: Prolonged periods of walking, standing, and sitting. Must be able to lift up to 15 pounds at times. An Equal Opportunity Employer We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
    $27k-35k yearly est. 17d ago

Learn more about office manager jobs

How much does an office manager earn in Opelika, AL?

The average office manager in Opelika, AL earns between $26,000 and $55,000 annually. This compares to the national average office manager range of $30,000 to $62,000.

Average office manager salary in Opelika, AL

$38,000
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