Customer Experience Manager - Victoria's Secret - Moreno Valley Mall at Towngate - Moreno Valley, CA
Victoria's Secret 4.1
Office manager job in Moreno Valley, CA
A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability.
Direct Reports as assigned:
Customer Experience Lead(s) and / or Associates
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $23.50
Maximum Salary: $33.60
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Ability to improve customer satisfaction and drive customer loyalty.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Experience selecting and developing direct reports to the next level and creating an environment where people do their best work.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 3+ years of retail leadership experience preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$23.5-33.6 hourly 20d ago
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Office Manager
Pacific Dermatology Ins
Office manager job in Palm Desert, CA
At Pacific Dermatology Institute, we believe that everyone can achieve more beautiful, healthier skin - and the confidence that comes with it.
As board-certified skin cancer and skincare experts with decades of experience, 16 locations across Southern California, and thousands of glowing reviews, we're proud to be a trusted name in dermatology.
OfficeManager: Pacific Dermatology Institute is looking for a strong, second in command, OfficeManager to join our team, Tools and extensive training are provided for every Officemanager in training to be successful at PDI.
We've been growing rapidly for the last several years, we have 15 successful clinics currently and continuously growing, we are poised to be a dominant leader in our industry.
We're looking for a high performer who thoroughly enjoys a challenge. Are you ready to lead a winning team and help grow this established and well-respected operation? Let's talk about a move-up in your career and bring your exceptional experience to this high performing company. If this describes you, we'd like to have a conversation with you today!
Compensation:
Salary $70,350 - $93,160.81
Compensation will be commensurate with skills and experience. Includes base salary, performance incentives, health benefits, vacation/PTO, and 401K with matching contribution.
Job duties and Responsibilities
Wholeheartedly believes in, and exemplifies Pacific Dermatology Institutes Vision, Purpose and Goals on a daily basis
Maintains a safe, secure, and healthy work environment by establishing and following standards and procedures that comply with PDI policies and procedures, CMS guidelines, CLIA, and OSHA regulations
Assists with and oversees the hiring of clinic staff and ensures quality training is completed in a timely and efficient manner
Assist with Provider documentation and credentialing information for all participating health plan
Oversees the progress of assigned clinics in terms of meeting targets and goals
Maintains compliance for reviews of midlevel providers' medical records
Prepares weekly bank batches, deposits and submits reports for review
Prepares daily, weekly, monthly, quarterly, and year-end logs and reports
Oversees the daily operations of assigned clinics
May require assisting the back office or front desk receptionist to help keep staff and providers on schedule and task
Identifies documents and promptly resolves operational or employee problems. Immediately informs the Director of Operations and Human Resources when a situation has the potential to adversely affect the corporation
Supervises all assigned personnel and maintains current and accurate time and attendance records
Responsible for maintaining and overseeing Lean standards (5S)
Update job knowledge by participating in educational opportunities; reading professional publications, attend seminars, conferences and continuing education courses assigned by PDI
Completion of competencies in every department within the first 12 months of employment
Maintain a clean driving record, a valid driver's license, and evidence of valid auto insurance at all times
Have full knowledge of PDI handbook, training materials and all policies and procedural updates
Supervisory Responsibility
Plan and supervise the work of the assigned clinic staff
Verify in HRIS System including but not limited to, timecards, time off requests, employee changes
Conduct 1:1 with direct reports
Physical Demands
The employee is required to stand and use both hands for typing for extended periods of time. Walk, climb or balance; and stoop, kneel, crouch, or crawl periodically. The employee must be able to lift and/or move up to 45 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Travel
This position requires up to 25% travel. Travel to multiple clinic locations, which are located throughout the Inland Empire and surrounding areas, will be required throughout the week, and at times on short notice.
Qualifications
This is a full-time, exempt position. Days of work are Monday through Friday. The OfficeManager must be available during the core work hours. Long hours and occasional evening and weekend work may be required as job duties demand.
Education and Experience
Experience in the area of health or business management/Leadership. Bachelor's degree from a four-year college or university in either field preferred
Completion of an accredited Medical Assistant Certification Program: National Certification preferred
Experience working in a medical field, preferably in the field of Dermatology
Advanced knowledge of medical terminology
Expert knowledge with insurance practices including Managed Care, Medicare, Medicaid, and capitated guidelines
At least one year of experience in a leadership capacity
Basic Life Support (BLS), First Aid Certification preferred
Working knowledge of Electronic Medical Record software with experience conducting fast-paced scribing in a clinical medical environment
Intermediate to advanced knowledge of Microsoft Office products
Advanced knowledge of ICD-10 and CPT codes, modifiers and procedures
Advanced understanding of HIPAA rules and regulations
Completion of all CDT training modules with a passing score
Skills/Abilities
Excellent communication and interpersonal skills
Ability to thrive in a fast-paced environment and prioritize tasks based on level of importance
Proficiency using sophisticated medical equipment
Typing skills (45 wpm)
Outstanding organization, multi-tasking, analytical, problem-solving, and time management skills
Must be able to coordinate a series of activities simultaneously
Must show ability to work as part of a team; Ability to fill-in as needed
Must have excellent leadership and management skills and the ability to work and achieve targets within stipulated time limits
Must be able to work independently with minimal supervision
Must be observant, detailed and customer service oriented
Ability to motivate staff
Ability to establish and maintain effective working relationships with providers, employees, patients and the public
Ability to seek, understand, demonstrate and implement changes
$70.4k-93.2k yearly 18d ago
Office Manager & Legal Billing Specialist
Nedalawyer, APC
Office manager job in Temecula, CA
Job Description
NedaLawyer is seeking a poised, detail‑oriented OfficeManager & Legal Billing Specialist to support the operational and financial functions of our growing practice. This dual‑focused role requires exceptional organizational skills, strong communication, and a commitment to accuracy and professionalism. You'll ensure our office operates seamlessly while overseeing timely, client‑ready legal billing.
Typical work week is 37.5 hours as we believe in Life-Work balance.
Compensation- $32 - $40 per hour plus vacation, PTO, medical, 401(k), and bonuses - our work weeks are 37.5 hours per week, and we close at 2 pm on Fridays.
Compensation:
$32 - $40 per hour +
Responsibilities:
OfficeManagement
Oversee daily office operations and maintain a professional, efficient work environment.
Serve as the primary point of contact for vendors, facilities, and administrative inquiries.
Coordinate office supplies, maintenance, scheduling, and technology needs.
Assist with onboarding processes and support internal communication initiatives.
Provide administrative assistance to attorneys and staff as needed.
Legal Billing & Financial Coordination
Prepare, review, and process accurate billing invoices in accordance with firm standards and client guidelines.
Ensure timely and compliant attorney and staff timekeeping
Monitor accounts receivable and conduct professional follow‑ups on outstanding invoices and trust deposits.
Maintain organized billing records, detailed reports, and financial documentation while upholding stringent confidentiality standards.
Qualifications:
2+ years of experience in office administration, legal billing, or related roles within a professional services environment.
Knowledge of a legal billing platform.
Exceptional attention to detail and strong organizational abilities.
Professional written and verbal communication skills.
Ability to balance multiple priorities in a fast‑paced environment while maintaining accuracy and composure.
Proficiency with Microsoft Office Suite and modern cloud-based tools.
Key Strengths We Value
A polished, service‑oriented demeanor.
A proactive approach to problem‑solving and process improvement.
High integrity and discretion in handling sensitive information.
Reliability, consistency, and a commitment to operational excellence.
What We Offer
Competitive compensation and comprehensive benefits.
A supportive, collaborative work environment.
Opportunities for continued growth and professional development.
A role that directly contributes to the efficiency and success of the firm.
About Company
Clients are the core of our service-based business. Each client deserves first-class service.
We live by "The Story of Everybody". Every job is important, and we never let titles prevent the work from getting done on time and with excellence. We compete against ourselves, not others. We hold ourselves and our teammates accountable for quality, timely work, and exemplary client experiences. Our team members have the flexibility and support they need to show up for both their work and their families at home.
$32-40 hourly 14d ago
Dental Office Manager
Children's Dental Funzone 3.8
Office manager job in Moreno Valley, CA
Ready to turn up the Fun in Children's Dental FunZone?
We're looking for an experienced Dental OfficeManager to join our company. This role offers excellent career growth, competitive compensation, bonuses, and benefits. You'll oversee daily operations, foster a positive office culture, ensure great patient experiences, and drive revenue growth. As a Dental OfficeManager, you'll lead your team and collaborate with our Doctors and Regional Manager to ensure success.
A minimum of 2 years in GP or Pediatrics is required as a Manager or 4 years as a Treatment Coordinator. Must have a thorough knowledge of dental billing, insurance PPO/HMO plans, along with Denti-cal.
Benefits offered:
Medical, Dental, and Vision Insurance
Flexible Spending Account
401K Retirement Plan
Employee Discounts and Perks
Vacation and Sick pay
Endless opportunities to grow within the Company
Monthly Bonuses
Employee Referral Incentive Program
Job Duties:
Oversee daily operations of the dental office, including scheduling, billing, and patient care
Develop and implement office policies and procedures to ensure efficiency
Present financial treatment plans and secure case acceptance
Meet monthly production/collection goals.
Increase revenue each year & profit; control costs to meet monthly budgets
Boost morale, motivation, and team-building activities for staff.
Oversee daily office activities and provide direction and guidance for the team as needed.
Collaborate with dentists and other healthcare professionals to provide the best possible care for our patients
Respond to patient concerns and issues to influence patient satisfaction.
Oversee staff scheduling and coverage.
Desired Profile/Background:
MUST LOVE WORKING WITH CHILDREN.
Minimum 2 years of dental officemanagement experience or 3-4 years of Treatment Coordinating experience
Knowledge of OSHA and HIPAA Compliance Standards
Advanced knowledge and use of dental terminology
Excellent customer service skills and strong attention to detail
Excellent interpersonal, oral, and written communication skills
Familiar with financing such as Care Credit/Lending Club
Familiar with electronic billing and billing knowledge
Knowledge of Dentrix Ascend is a plus
Ability to work in a fast-paced environment
Clean, neat, professional appearance
Must be available to work some Saturdays
Job Type:
Full-time Mon-Friday 8:00 am-5:00 pm Saturdays 8:00 am -2:00 pm
Salary + Benefits + Bonuses
Pay: $65,000.00 - $85,000.00 per year
Job Type: Full-time
Work Location: In person
$65k-85k yearly Auto-Apply 60d+ ago
Office Coordinator II - Indio - FT Days Mental Health 322
Main Template
Office manager job in Indio, CA
“They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live...” - Client from Telecare
What You Will Do to Change Lives
The Office Coordinator II plans and organizes a variety of administrative and financial operations functions to support business operations.
Shifts Available
Full Time Day Shift Monday - Friday 7 AM - 3:30 PM
Expected starting salary is $70,304.00
What You Bring to the Table (Must Have)
• High School or GED
• Two (2) years of Office Administration or one (1) year experience with an Associate's degree
• One (1) year experience in a healthcare field
• Knowledgeable and proficient in MS Office programs
• Experienced entering data into computer systems
• All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver's license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply
ESSENTIAL FUNCTIONS
• Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with the internal and external stakeholders
Finance driven Job Duties:
• Performs insurance verification
• Provides support and direction for financial requests for staff and members served
• Provides Training and direction to ensure compliance with fiscal policies and procedures
• Facilitates Rep Payee services
• Facilitates Trust Banking services
• Prepares and validates payroll
• Enters AP batches weekly into accounting software
• Monitors client eligibility at admission/enrollment and throughout stay
• Prepares and reviews credit card entries
• Provides and maintains revenue information; provides billing information to A/R department and County agencies
• Records and deposits cash receipts
• Determines monthly journal entries required and confirms correct information is on reports
• Organizes, secures and maintains all files, records, cash, cash dispensing and cash equivalents in accordance with policies and procedures
What's In It for You*
Paid Time Off: For Full Time Employee it is 16.7 days in your first year
Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)
Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship
Online University Tuition Discount and Company Scholarships
Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan
For more information visit: *************************************
Join Our Compassionate Team
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
The Riverside County Crisis Stabilization Unit (CSU) offers 24-hour, 7 days-per-week, community-based emergency services for adults and youth experiencing crisis related to a mental health condition. Individuals can stay in the CSU for up to 24 hours. Children and adults are treated in separate areas. Admission is voluntary or involuntary (5150).
EOE AA M/F/V/Disability
*May vary by location and position type
Full Job Description will be provided if selected for an interview.
$70.3k yearly 48d ago
Plant Office Administrator
Vulcan Materials Company 4.7
Office manager job in Indio, CA
Build Your Career. Build America's Future. Vulcan Materials Company is the nation's largest producer of construction aggregates and a major producer of aggregates-based construction materials including asphalt and ready-mixed concrete. When you join Vulcan, it's more than starting an exciting career - you get to make a difference for
millions of people every day across the country.
When you join Vulcan, you join a dynamic culture in which career development is encouraged, excellence is rewarded and diversity is valued. No matter the role or the location across the country, every member of the Vulcan team lives through the Vulcan Way: doing the right thing, the right way,
at the right time.
We're Coming Back Together To Be Together
100% In Office & Onsite
At Vulcan Materials, we believe that the heart of our success lies in the strength of our engagement, our connection, and our commitment to developing our people. We are excited to restore the collaborative in-person environment that fuels our innovation and growth. This move is not just about being physically present; it's about reigniting the spirit that comes from face-to-face interactions, fostering a collaborative, inclusive culture where every voice is heard and everyone thrives.
Job Summary
Performs a variety of office duties relating to the efficient operation of a one or more Vulcan Materials production facility. Responsible for the supervision or processing of all daily and monthly accounting related information in a timely and accurate manner as required by the Western Division Accounting department. This position will be responsible for preparing a preliminary analysis of monthly financial statements for location management.
Working in minimal supervision from Plant or Operations Manager, this position will be responsible for some or all of the following; detailed analysis of monthly margin statements, perform detailed analysis of labor, operating and repair costs, maintain various inventory reconciliations, bank deposits, process accounts payable invoices and monthly accruals, track and process location hourly and salary timecards, maintain a petty cash fund (if necessary), monitor and log procurement card activity, process fuel usage and receipts, track all plant assets, track and monitor maintenance for plant equipment, coordinate location purchases and rentals, produce a variety of daily and monthly reports as required by location management, and act as a location contact to other Vulcan locations as well as the surrounding communities.
This position will also work closely with other Vulcan departments addressing issues dealing with Safety, Health and Environmental, Purchasing, and Human Resources. This position reports directly to the location Plant Manager and will also utilize a dotted line responsibility to the Manager of Plant Accounting and Internal Control Processes to verify compliance with all internal control processes for the location.
What You'll Do
* (40%) Perform a variety of daily plant duties as required by plant manager or division accounting; purchase orders, payables, time cards, fuel usage and receipts, bank deposits, tracking costs and running local reports for plant manager.
* (20%) Prepares month-end closing information for accounting based on current closing schedule; fuel inventories, fixed asset changes, equipment rentals, month-end accounts payable accruals and location production reports. Prepares detailed analyses of monthly margin and cost statements as requested by location management.
* (15%) Ability to research, document and resolve location related problems as required. Present findings to the appropriate manager where and when needed.
* (10%) Provide supervision, guidance and training to lesser-experienced plant clerks.
* (10%) Works with division Human Resources department to handle personnel requests and problems. Works with division SHE department handling safety and environmental issues.
* (5%) Serve as a contact for the plant. Receive guests and answer phones directing questions or problems to the appropriate individual. Serve as backup for some scale clerk duties when necessary.
What We're Looking For:
Education: 2 years of college or equivalent experience in accounting related activities are required. College Degree preferred.
Experience: Two (2) to three (3) years office experience in bookkeeping or accounting is required.
License: A valid Driver's License is required.
Knowledge, Skills, and Abilities: Must possess a sound understanding of accounting principles. Thorough knowledge of common office practices, procedures, and use of office equipment are required. Must possess basic math skills focusing on accuracy and be able to use a ten key calculator by touch. Appropriate typing skills and a strong knowledge of all Microsoft Office products is required. Must have solid organizational skills, be able to prioritize and handle multiple tasks simultaneously. Must have good communication skills and be familiar with proper phone etiquette.
Behavioral Expectations:
High Integrity: Acts with unyielding integrity and honesty in business transactions, promoting company policies and holding self and other employees accountable, keeping promises and commitments.
Self-Motivated: Initiates and takes action before being required to do so. Collaborates with others to address issues that arise.
Strong Work Ethic: Uses time efficiently. Finds the answers and makes sure the situation is taken care of correctly.
Commitment to Learning: Applies intellect to the fullest, welcoming activities that require one to stretch.
Responsive: Responds promptly and accurately to requests for information from; employees, customers, support groups (HR, Sales, Safety and Visitors.) and coordinates appropriate follow-up.
Strong People Skills: knowing how and when to show empathy, active listener, ability to mediate disputes and being tolerant of differences in a casual or business setting. Be 100% approachable.
Communication Skills: Must have outstanding communication skills and have the ability to interact well with people in all levels of the organization.
Critical Competencies:
Customer Focus: Takes responsibility for customer relationships, keeping promises and commitments.
Team Player: Establishes trust with team members and support groups, (Safety, HR, Sales, Vendors) providing support and holding accountability. Recognizes group morale and acts to protect or build as necessary.
Unusual Working Conditions:
Plant office environment may be exposed to occasional dust and dirt.
Other duties may be assigned as required.
What You'll Like About Us:
Great Company Culture. Our people share a competitive drive for excellence in an environment of trust, teamwork, open-mindedness, and communication.
Safe. The industry leader in health and safety standards. We are committed to creating a safe work environment and protecting all employees and customers.
Meaningful Work. What sets us apart is the work we do impacts our daily lives - and every employee contributes. Our aggregates produced are used to build roads, schools, hospitals, airports, and housing throughout the United States.
Health Benefits. Medical, Dental, and Vision programs, plus much more.
Rest and Relaxation. Paid vacation, personal floating days, and paid holidays.
Prepare for the Future. 401(k) with company match and contribution.
Training and Development. We see our development programs and helping our employees meet their goals as a key part of our business.
Salary Range: The base salary range for this role is between $27.00 -$30.00 per hour. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate's compensation, we consider a number of factors, including skillset, experience, job scope, and current market data.
.
Vulcan Materials Company is committed to employing a diverse workforce. You will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. You also have the right to be free from discrimination for medical needs arising from pregnancy, childbirth, or related medical conditions.
$27-30 hourly 60d+ ago
Customer Experience Manager
Michaels 4.2
Office manager job in Palm Desert, CA
Store - PALM DESERT, CADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
Plan and lead the execution of class and in-store events in accordance with Company programs
Lead the omnichannel processes
Manage and execute shrink and safety programs
Assist with cash reconciliation and bank deposits
Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
Assist with the onboarding of new Team Members
Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
Serve as Manager on Duty (MOD)
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
Acknowledge customers, help locate the product and provide solutions
Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
Manage and execute the shrink and safety programs
Cross train in Custom Framing selling and production
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
Retail management experience preferred
Physical Requirements
Work Environment
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Total Base Pay Range for this Position:
$18.25 - $23.30
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
$18.3-23.3 hourly Auto-Apply 18d ago
Medical Office Manager
Revel Staffing
Office manager job in Palm Springs, CA
A confidential healthcare practice is seeking an experienced Medical OfficeManager to oversee day -to -day operations and ensure efficient, patient -centered care. This role requires strong leadership, medical billing knowledge, and organizational skills to maintain smooth workflows and support both patients and staff.
Key Responsibilities
Manage daily front and back -office operations, including patient scheduling, workflow coordination, and administrative tasks
Supervise and support office staff, including medical assistants and administrative personnel
Oversee billing and coding accuracy, ensuring compliance with MediClear (or equivalent) certification requirements
Monitor office supplies and ensure compliance with HIPAA, insurance regulations, and internal policies
Handle patient inquiries, resolve concerns, and promote a high -quality patient experience
Collaborate with providers to improve processes and office operations
Assist with financial reporting, budgeting, and expense management
Qualifications
3-5 years of experience in medical officemanagement or a leadership role in a healthcare setting
Strong knowledge of medical billing, coding, and insurance processes
MediClear (or equivalent) certification required
Proficiency with EMR and scheduling software
Excellent leadership, communication, and organizational skills
Ability to multitask and problem -solve in a fast -paced environment
Why Apply?
Competitive compensation and benefits
Opportunity to lead a close -knit, patient -focused healthcare practice
Growth potential within a professional and collaborative environment
$35k-58k yearly est. 58d ago
Office Manager (PT)
Proper Solutions
Office manager job in Indio, CA
TempToFT
Our client is looking for a part-time OfficeManager to join their team.
DUTIES AND RESPONSIBILITIES:
Supervises custodian, office volunteers and custodial staff.
Open and close the office Monday through Thursday from 9 a.m. to 4 p.m.
Receives visitors to the church office and responds to needs.
Provides secretarial support to pastoral staff.
Handles telephone calls, voicemail and emails.
Opens, dates and sorts incoming mail.
Responds to individuals needing written communication. Composes letters or emails when requested by the pastoral staff. Sends letters or emails to all first-time visitors to the church in a timely manner.
Maintains the master calendar, which includes church events and facility use.
Prepares bulletin for Sunday worship service as well as special bulletins and announcements as needed. This process includes maintaining an up-to-date calendar of events; gathering and typing of bulletin information in designated format and proofreading for accuracy; obtaining pastoral approval; and copying, folding and compiling of weekly bulletin.
Works with the Pastor to complete the PowerPoint materials for Sunday services.
Prepares Annual Report and is responsible for setting reasonable deadlines for acquiring reports from the Session, Deacons and various committees and staff as well as assembling and copies reports for distribution.
Prepares and submits all bills for payment by the bookkeeper. Places any checks into the safe. Ensures all timesheet payroll information is ready in a timely manner for the bookkeeper twice monthly. Tracks vacation and sick leave for applicable employees.
Maintains office files in an orderly manner and prepares filing system directions for other users. Maintains records of membership and visitor attendance as well as member and non-member rosters and church directory.
Maintains bulletin boards with current information.
Provides inventory control for church and office supplies. Orders supplies as needed.
Coordinates with the Buildings & Grounds Chair regarding any facility use requests from church members as well as from outside individuals and organizations. Provides Sexton or custodian with necessary setup information for special events and rentals. Prepares a Sexton or Custodian “work order” to facilitate payment per task separate from the Sundays.
As requested by the Buildings & Grounds Chair, initiates bids on various projects, and contacts outside service workers for repairs and maintenance to facilities on church campus. Provides access to church buildings if needed.
Updates the church's website weekly. Use and edit social media on behalf of the church.
SKILLS AND QUALIFICATIONS:
Basic computer skills including, but not limited to, Microsoft Word, Excel, Google Drive, Google Docs, Google Sheets, Google Sites, PowerPoint.
Knowledge to operate and maintain regularly all office equipment and schedule service as required for all office equipment.
Protect the reputation and integrity of others through strict confidentiality and demonstrate a high level of trust.
Ability to communicate well, both verbally and in writing and keep abreast of church protocol.
Three (3 ) years related experience and/or training.
Requires passing criminal and sexual misconduct background checks.
Part-time: 20-25 hours per week
Pay = $25/hr
$25 hourly 60d+ ago
Clinic Office Supervisor
Los Angeles Center for Ear Nose Throat and Allergy
Office manager job in Palm Springs, CA
Full-time Description
The Clinical Office Supervisor is responsible for overseeing the day to day activities of our clinics. This position performs a wide variety of duties and responsibilities that emphasize leadership, quality patient care and customer service. The Clinic Office Supervisor manages and supervises the operational, personnel and administrative functions of the clinic, while fostering an environment which promotes excellent patient care, comfort and trust. The Clinic Office Supervisor must exemplify the core values of the organization, always exercising utmost discretion, diplomacy and tact in all patient/staff interactions.
Job Duties and Responsibilities:
Serve as the primary point of contact at all LACENTA clinics both internally and externally.
Oversees day-to-day operations at clinic locations and/or corporate office locations.
Assess and provide the appropriate need/requests of office furniture, technology and hardware.
Handle patient grievances, patient concerns, and all customer service-related matters.
Aid in developing and approving all clinic personnel schedules. Manage coverage issues brought about by staff call outs.
Evaluate and provide suggestions and ideas to improve operations and clinic performance.
Prepare regular reports for upper management.
Propose and provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors) and report to upper management.
Design strategy and set goals for growth.
Maintain budgets and optimize expenses.
Implementing and maintaining policies and procedures/office administrative systems when necessary.
Manage vendor relationships and account personnel when necessary.
Oversee and assist with hiring and training of new staff members.
Ensures appropriate coaching, training, and expectations for staff, as evidenced by their department's performance compared to goal.
Assist in termination and disciplinary needs of staff as needed.
Ensure employees work productively and develop professionally.
Supervising and monitoring the work of administrative staff, in conjunction with leads, supervisors and department managers.
Ensure staff follows health and safety regulations
Organizing meetings and managing databases.
Attend company relation functions or events as needed.
Other duties, as assigned.
Requirements
Qualifications and Experience:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are reflective of the knowledge, skill, and/or ability required.
AA Degree
At least 3 years in a supervisory role
Strategic thinker, innovative and problem-solver
Excellent communication skills
Results-driven, adaptable with ability to manage multiple priorities and schedules;
Knowledge of ENT and Allergy, preferred
Bilingual: English/Spanish/Mandarin/Cantonese depending on location preferred.
Demonstrated ability to grow and manage a team while focusing on process improvement and customer service.
Strong leadership and management skills, especially around internal communication and collaboration, goal-setting and metrics/performance management
Ability to travel to all clinic locations with reliable transportation
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to:
Sit for long periods at a time
Use hands and fingers in repetitive motions, daily
Ability to lift, push, pull up to 10 lbs. periodically
Travel to clinic locations or sites as needed
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Salary Description $24-$30/hour DOE
$24-30 hourly 60d+ ago
Office Administrator I General Administrative
Dixieline 4.0
Office manager job in Indio, CA
PURPOSE Responsible for performing a variety of general administrative and office operations support activities. ESSENTIAL DUTIES AND RESPONSIBILITIES May serve as office receptionist. Greets visitors, determines the nature of their business, and notifies appropriate staff member while ensuring office security measures are followed correctly.
Prepares routine correspondence, office forms and/or other business related documents.
Performs data entry/retrieval functions.
Handles Incoming and Outgoing mail and interoffice communications.
May perform office supply inventory and replenishment services.
May arrange meetings and conferences; maintains calendars and makes travel reservations.
Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures.
Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
MINIMUM REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
High school diploma or General Education Degree (GED) and one (1) year administrative or related experience; or an equivalent combination of education and experience.
COMPETENCIES
Customer service skills
Good verbal and written communication skills
Ability to apply common sense understanding to carry out written or oral instructions
Proficiency in Microsoft Office Suite
WORK ENVIRONMENT / PHYSICAL ACTIVITY
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is generally performed in an office setting and generally sedentary, but may involve walking or standing for brief periods of time.
May be required to occasionally lift, carry, push, pull, or otherwise move objects up to 25 pounds.
$33k-43k yearly est. 15d ago
Front Office Supervisor | Ace Hotel Palm Springs
Graduate Hotels 4.1
Office manager job in Palm Springs, CA
Schulte Companies is seeking an energetic, experienced, and hands on Front Office Supervisor to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Provide the highest quality of service to the guest at all times. Anticipate and exceed guest expectations.
Assign specific duties to staff for efficient operation of department.
Assist in training new associates and cross-training existing associates.
Assist in interviewing and hiring new associates for the department.
Promote teamwork and associate morale. Treat people with respect. Recognize associate successes.
Have a thorough knowledge of emergency procedures and ensure staff responds appropriately in the event of an emergency. Assist Emergency Response Team as necessary. Know location and use of fire extinguishers.
Monitors daily status of rooms, rates, discount rates and packages.
Maintains current list of available rooms for walk situations.
Coordinates blocking of rooms.
Checks printed registration cards against information on arrival report and rectifies any discrepancies.
Ensures prompt and courteous service to guests.
Pre-registers guests according to standards.
Completes and monitors employee schedule.
Monitors VIP arrivals.
Notify Maintenance Department of any maintenance issues.
Keeps track of rooms to ensure accurate status and readiness for check-in.
Hires, coaches and disciplines direct reports Interacts positively and professionally with guests to resolve issues.
Demonstrate knowledge of EEO policy, Fair Employment Practices and Fair Labor Standards Act. Promote a harassment free work environment.
Acts as Manager on Duty as required.
Work nights, weekends, and holidays as necessary.
Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
In-depth knowledge of hotel Front Desk operations
Basic math skills
Ability to communicate effectively verbally and in writing
Strong leadership skills
Ability to exceed expectations of guests and team members
Excellent time management skills
KNOWLEDGE, SKILLS AND ABILITIES
Ability to multi-task
Team player
Ability to exceed expectations of guests
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. This position is tipped eligible. Specific compensation and benefit details will be discussed during the interview process.
$38k-46k yearly est. 1d ago
Guest Experience Manager | Full-Time | Palm Springs Plaza Theatre
Oak View Group 3.9
Office manager job in Palm Springs, CA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Guest Experience Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event. They will hire, train, schedule, and lead all front-of-house staff including the House Managers, ushers, and merchandise sellers. This role will make a direct impact on the entire guest journey, always looking for opportunities to enhance experiences from pre-event ticket purchasing and information, through the event, and after an event. This person will also help oversee building safety and security, coordinate communication between event staff and security, and be responsible for ensuring an overall customer and client satisfaction and experience. The Guest Experience Manager reports directly to the Director of Events.
This role pays an annual salary of $75,000-$80,000
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until April 24, 2026.
About the Venue
The Historic Palm Springs Plaza Theatre located in the heart of Downtown Palm Springs, California, re-opened on December 1, 2025 after a $34 million dollar restoration. The theatre hosts 120+ events per year including hosting the Palm Springs International Film Festival, Palm Springs Symphony, Palm Springs Gay Men's Chorus, Modern Men: Coachella Valley Men's Chorus, Palm Springs Pops Orchestra, Modernism Week, Palm Springs Jazz Festival and many national touring acts. The theatre capacity is 700 seats.
Responsibilities
Advance, plan, service, and supervise all events
Plan, direct and evaluate the work of subordinates
Provide leadership and guidance for event personnel
Analyze challenges, identify alternative solutions, and project consequences of proposed actions and implement recommendations in support of organizational objectives
Communicate clearly and concisely in the English language, both orally and in writing
Establish and maintain effective working relationships with lessees/clients, co-workers, part-time staff, contractors, patrons/public and municipal officials
Work a flexible schedule, including long nights, early mornings, weekends & holidays as needed
Complete all duties with a customer service focus through teamwork & dedication to OVG's principles
Assist in the preparation of building to meet the requirements of upcoming events/shows
Assist with the completion of pre-show event financial estimates
Assist with the completion of post-show event settlements
Advise lessees on services available from independent contractors for events
Recruit, train, and supervise event & security staff
Create work schedules for event & security staff, delegate assignments, and review performance/results
Function as a liaison between users of the facility and the facility staff
Recommend and evaluate required event staffing levels
Coordinate communication between building staff and show staff during load in and load out
Investigate and resolve event-related complaints in a professional manner ensuring customer satisfaction
Maintain equipment (radios, metal detection wands, etc.) for all event and security staff
Make hospitality arrangements as needed
Communicate with municipal officials, including police, fire and medical services, event staff and public to ensure security of patrons and events run smoothly
Review emergency planning procedures with all event staff for each event
Create and distribute detailed data sheets prior to every event
Prepare and approve bi-weekly payroll for all event staff and security staff
Coordinate service needs with Food and Beverage provider & make hospitality arrangements as needed
Serve as Manager on Duty as scheduled
Other duties and responsibilities as assigned
Qualifications
Three to five (3-5) years of increasingly responsible experience in event management in a stadium, arena, convention center or public assembly facility setting
Bachelor's degree from an accredited college/university with major coursework in facility management, hospitality management, business, or related field (or relevant work experience)
Strong oral and written communication skills
Strong computer skills in Microsoft Office applications, word processing, and Internet
Possession of, or ability to obtain, a valid drivers' license
Knowledge of operational characteristics of events
Ability to identify the needs of users of the facility
Knowledge of crowd management and control techniques
Knowledge of customer service practices
Knowledge of principles of supervision, scheduling, and training employees
Knowledge of fire and public safety regulations
Experience with budget preparation and control
Familiarity with terminology used in entertainment/convention/public assembly settings
Ability to lift up to 25lb
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
$75k-80k yearly Auto-Apply 3d ago
Office Manager
Puroclean 3.7
Office manager job in Menifee, CA
Perks:
Online Mobile Courses
Flexible Scheduling
Paid Training for Career Advancement
Opportunity to Help People in Times of Need
Aggressive Competitive Wages
Company and Culture: PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.
Job Position Description:
With a ‘One Team' mentality, manage the office team to perform all accounting and administrative activities. Manage all aspects of accounting and reporting. Implement and adhere to accounting guidelines and reporting requirements. Ensure all job files are properly audited and contain all required documentation. Develop and implement an annual office administration plan and budget to improve productivity. Train and coach all office personal to efficiently perform all assigned tasks. Serve as the in-house expert on utilizing QuickBooks Pro , and Microsoft Office. Manage and improve customer satisfaction, including the resolution of customer complaints. Manage the efficient operation and appropriate support of all business functions. Ensure proper accounting procedures are followed. All reporting is accurate and timely. Ensure customer files contain proper documentation, and office team is competent and effective in all administrative tasks. All customer complaints are resolved quickly to the satisfaction of the customer. A PuroClean OfficeManager takes pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry.
Responsibilities:
Managing Customer and client satisfaction and representing and improving brand operations
Being proactive in resolution of customer issues, concerns and complaints
Managing documentation related to jobs, compliance, scheduling, and delegation of responsibilities
Maintaining employee documentation, new hire orientations, and managing invoices, petty cash and duties related to office administration
Continue professional development of PuroClean specific skills and expertise: office procedures and processes
Safety and risk management, following and maintaining guidelines for all field staff and office personnel
Qualifications:
Focus on personal development, team building, and leadership skills is essential
Attention to detail, aptitude for multitasking and calm under pressure
Ensure clear communication with entire staff, ability to manage relationships.
Aptitude with record keeping, easily accessing information, and communicating ‘the message'
Awareness and respect for safety, using care are caution with teammates and customers
Strength with multitasking and handling deadlines, organizational and leadership skills
Ability to learn quickly and flexible with change and professional challenges
Compensation: $55,000.00 per year
“We Build Careers”
- Steve White, President and COO
With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.
Culture is very important to us. We want to make sure that we are the right fit for YOU!
Apply today and join our Winning TEAM.
“We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership”
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.
$55k yearly Auto-Apply 60d+ ago
Office Manager/Coordinator
The Glass Guru 3.7
Office manager job in Temecula, CA
Roles & Responsibilities: With a focus on excellent customer service, efficiency and time management, a well-organized OfficeManager, in addition to overseeing and handling inbound and outbound communication with all customers, will be responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control and task delegation. Below is a list of various specific duties, not limited in overall scope and subject to change:
Reconcile sales software and accounting software transactions.
Handle A/R and prepare deposits for bank run.
Negotiate pricing with vendors to stay current in market place ongoingly.
Manage the day to day operations of the staff Customer Service Rep. (if applicable)
Answer inbound phone calls promptly during business hours. (if applicable)
Pre-screen incoming leads/potential customers in a proper manner. (if applicable)
Respond to any voicemails and/or messages from answering service. (if applicable)
Manage and respond the inbound email correspondence and forward accordingly.
Greet customers and all other visitors to the showroom promptly and professionally (if applicable).
Schedule estimate appointments properly using the appropriate customer software.
Quote product by telephone for potential new clients/customers.
Assist Estimators with follow up on pending estimates by phone and/or email.
Strategically schedule work appointments for Installation Techs, along with customers accordingly.
Troubleshoot issue(s) from field if needed, working with GM/vendors and Technicians to find solutions.
Check order confirmations from fabricators/vendors for size and pricing accuracy.
Oversee proper filing of daily work orders and estimates.
Process timesheets for payroll processing.
Prepare Accounts Receivable and prepare deposits for bank daily.
Reconcile sales software and accounting software transactions as required.
Qualifications & Educational Requirements:
1-2 years' residential glass experience (ordering, estimating, office/project management) preferred.
HS Diploma or equivalent.
2 or 4-year college degree preferred.
All candidates must pass initial background check and drug test.
Preferred Skills:
Excellent verbal/written communications skills.
Microsoft Office proficient (Word, Excel).
Experience with QuickBooks Online and web based software preferred.
*Eligibility for company benefits is optional and contingent upon completion of an initial employee probationary period. Compensation: $20.00 - $25.00 per hour
$20-25 hourly Auto-Apply 60d+ ago
Guest Services Manager
Jrnl Two Bunch Palms LLC
Office manager job in Desert Hot Springs, CA
OUR CULTURE
At Two Bunch Palms, we foster a creative, entrepreneurial and energetic work environment. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization. Your role will be integral to the success of our company. We strive to create a workplace Culture that values family, work life balance and community. We help develop our associates and provide support for them to grow their careers within the company. Our associates are proud to work here!
PRINCIPAL OUTCOMES
To provide an exceptional guest experience
Maintain the company image and vision statement
Participate in ongoing training and encourage the personal development of all associates
Empower staff to always make sound decisions
Responsibilities
Oversee the daily operations of guest services and spa facilities, ensuring exceptional customer experiences and smooth operation flow.
Job Summary:
This role is responsible for managing the guest services team and spa operations to deliver high-quality service, ensuring guest satisfaction and operational efficiency. This role involves supervising staff, coordinating spa services, handling guest inquiries, and maintaining a welcoming and professional environment. The Manager ensures compliance with health, safety, and organizational standards while fostering a positive team culture.
QUALIFICATIONS
High school diploma or equivalent; a degree or certification in hospitality, business, or spa management is preferred.
4+ years of experience in guest services, hospitality, or spa operations, with at least one year in a Management role.
Strong leadership, communication, and interpersonal skills.
Experience & Proficiency using Opera, Book4time, and other computer cloud-based systems.
Ability to:
Perform job functions with attention to detail, speed and accuracy.
Prioritize and organize.
Be a clear thinker, remain calm and resolve problems using good judgement.
Follow directions thoroughly.
Understand guest's service needs.
Work cohesively with co-workers as part of a team.
Work with minimal supervision.
Maintain confidentiality of guest information and pertinent hotel data.
Ascertain departmental training needs and provide such training.
Direct performance of staff and follow up with corrections when needed.
Input and access information in the property management system/computers/point of sales system
Strong problem-solving skills with the ability to troubleshoot and resolve errors, folio discrepancies, and other operational issues as they arise.
Ability to work flexible hours, including weekends and holidays.
ESSENTIAL JOB FUNCTIONS:
-Guest Experience:
Greet and assist guests, addressing inquiries, concerns, and special requests promptly and professionally.
Ensure a seamless guest experience from booking to post-service follow-up.
Monitor guest feedback and implement improvements to enhance satisfaction.
- Operations:
Work closely with the DOR and other GSM to ensure all areas of Rooms and Spa are supported.
Oversee daily spa operations, including appointment scheduling, inventory management, and facility maintenance.
Support Guest services staff with front office tasks.
Ensure cleanliness, safety, and compliance with health and sanitation regulations.
Coordinate with vendors for supplies and equipment maintenance.
- Team Supervision:
Train, schedule, and supervise guest services and spa staff, including guest service agents, therapists, and attendants.
Conduct performance evaluations, provide feedback, and foster professional development.
Ensure staff adhere to service standards, policies, and procedures.
Conduct pre-shift meetings with staff and review all information pertinent to the day's business.
-Administrative Duties:
Manage bookings, cancellations, and payment processing using spa management software.
Prepare reports on revenue, guest satisfaction, and operational performance.
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Establish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.
Assist in budgeting and cost control for spa services and supplies.
Prepare and adjust weekly work schedules in accordance with staffing guidelines and labor forecasts.
-Sales and Marketing:
Promote spa services, packages, and products to drive revenue.
Upsell services and products to enhance guest experience and sales targets.
Collaborate with resort leadership to develop promotions and loyalty programs.
Constantly monitor staff performance in all phases of service and job functions.; rectify any deficiencies with respective personnel to include Supervisors, Guest services, Spa and Security Staff.
Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
Monitor communication logs and ensure that guest requests are followed up within a reasonable time ensuring guest follow-up at all times.
Monitor guest mail and ensure that it is processed according to procedures.
Monitor the staffs' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel.
Assist staff with their job functions to ensure optimum service to guests.
Observe guest reactions and confer frequently with staff to ensure guest satisfaction.
Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations.
Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Guest Services procedures.
Assist staff with expediting payments.
Ensure Spa staffing levels are on par with the right amount of business.
Ensure that all VIPs are pre-registered according to standards. Monitor VIP arrivals; greet and escort them to their room.
Work closely with Director of Rooms to ensure accurate status of each room, readiness of rooms for check-in and to report guest concerns.
Print credit check report and review status of each account. Follow up on accounts beyond approved credit limits.
Coordinate delivery time of amenities with Room Service, ensuring timely delivery.
Review requests for late check-outs and approve according to occupancy. Communicate this information to Housekeeping.
Review all out-of-order rooms daily with respective departments to determine most current status and estimated date for return to room inventory.
Complete area check nightly.
Ensure all closing duties for staff are completed before staff sign out.
Provide feedback to staff on their performance.
Foster and promote a cooperative working climate, maximizing productivity and employee morale.
Complete all paperwork and closing duties.
Perks:
Vacation Pay
Sick Pay
Dental Benefits
Life Insurance
Paid Holiday (6)
Vision Benefits
Paid Health Insurance Benefits (HMO Premium Employee Portion)
JRNL Two Bunch Palms is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law.
$43k-61k yearly est. Auto-Apply 8d ago
Guest Services Manager
JRNL Two Bunch Palms LLC
Office manager job in Desert Hot Springs, CA
Job Description
OUR CULTURE
At Two Bunch Palms, we foster a creative, entrepreneurial and energetic work environment. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization. Your role will be integral to the success of our company. We strive to create a workplace Culture that values family, work life balance and community. We help develop our associates and provide support for them to grow their careers within the company. Our associates are proud to work here!
PRINCIPAL OUTCOMES
To provide an exceptional guest experience
Maintain the company image and vision statement
Participate in ongoing training and encourage the personal development of all associates
Empower staff to always make sound decisions
Responsibilities
Oversee the daily operations of guest services and spa facilities, ensuring exceptional customer experiences and smooth operation flow.
Job Summary:
This role is responsible for managing the guest services team and spa operations to deliver high-quality service, ensuring guest satisfaction and operational efficiency. This role involves supervising staff, coordinating spa services, handling guest inquiries, and maintaining a welcoming and professional environment. The Manager ensures compliance with health, safety, and organizational standards while fostering a positive team culture.
QUALIFICATIONS
High school diploma or equivalent; a degree or certification in hospitality, business, or spa management is preferred.
4+ years of experience in guest services, hospitality, or spa operations, with at least one year in a Management role.
Strong leadership, communication, and interpersonal skills.
Experience & Proficiency using Opera, Book4time, and other computer cloud-based systems.
Ability to:
Perform job functions with attention to detail, speed and accuracy.
Prioritize and organize.
Be a clear thinker, remain calm and resolve problems using good judgement.
Follow directions thoroughly.
Understand guest's service needs.
Work cohesively with co-workers as part of a team.
Work with minimal supervision.
Maintain confidentiality of guest information and pertinent hotel data.
Ascertain departmental training needs and provide such training.
Direct performance of staff and follow up with corrections when needed.
Input and access information in the property management system/computers/point of sales system
Strong problem-solving skills with the ability to troubleshoot and resolve errors, folio discrepancies, and other operational issues as they arise.
Ability to work flexible hours, including weekends and holidays.
ESSENTIAL JOB FUNCTIONS:
-Guest Experience:
Greet and assist guests, addressing inquiries, concerns, and special requests promptly and professionally.
Ensure a seamless guest experience from booking to post-service follow-up.
Monitor guest feedback and implement improvements to enhance satisfaction.
- Operations:
Work closely with the DOR and other GSM to ensure all areas of Rooms and Spa are supported.
Oversee daily spa operations, including appointment scheduling, inventory management, and facility maintenance.
Support Guest services staff with front office tasks.
Ensure cleanliness, safety, and compliance with health and sanitation regulations.
Coordinate with vendors for supplies and equipment maintenance.
- Team Supervision:
Train, schedule, and supervise guest services and spa staff, including guest service agents, therapists, and attendants.
Conduct performance evaluations, provide feedback, and foster professional development.
Ensure staff adhere to service standards, policies, and procedures.
Conduct pre-shift meetings with staff and review all information pertinent to the day's business.
-Administrative Duties:
Manage bookings, cancellations, and payment processing using spa management software.
Prepare reports on revenue, guest satisfaction, and operational performance.
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Establish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.
Assist in budgeting and cost control for spa services and supplies.
Prepare and adjust weekly work schedules in accordance with staffing guidelines and labor forecasts.
-Sales and Marketing:
Promote spa services, packages, and products to drive revenue.
Upsell services and products to enhance guest experience and sales targets.
Collaborate with resort leadership to develop promotions and loyalty programs.
Constantly monitor staff performance in all phases of service and job functions.; rectify any deficiencies with respective personnel to include Supervisors, Guest services, Spa and Security Staff.
Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
Monitor communication logs and ensure that guest requests are followed up within a reasonable time ensuring guest follow-up at all times.
Monitor guest mail and ensure that it is processed according to procedures.
Monitor the staffs' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel.
Assist staff with their job functions to ensure optimum service to guests.
Observe guest reactions and confer frequently with staff to ensure guest satisfaction.
Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations.
Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Guest Services procedures.
Assist staff with expediting payments.
Ensure Spa staffing levels are on par with the right amount of business.
Ensure that all VIPs are pre-registered according to standards. Monitor VIP arrivals; greet and escort them to their room.
Work closely with Director of Rooms to ensure accurate status of each room, readiness of rooms for check-in and to report guest concerns.
Print credit check report and review status of each account. Follow up on accounts beyond approved credit limits.
Coordinate delivery time of amenities with Room Service, ensuring timely delivery.
Review requests for late check-outs and approve according to occupancy. Communicate this information to Housekeeping.
Review all out-of-order rooms daily with respective departments to determine most current status and estimated date for return to room inventory.
Complete area check nightly.
Ensure all closing duties for staff are completed before staff sign out.
Provide feedback to staff on their performance.
Foster and promote a cooperative working climate, maximizing productivity and employee morale.
Complete all paperwork and closing duties.
Perks:
Vacation Pay
Sick Pay
Dental Benefits
Life Insurance
Paid Holiday (6)
Vision Benefits
Paid Health Insurance Benefits (HMO Premium Employee Portion)
JRNL Two Bunch Palms is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law.
$43k-61k yearly est. 7d ago
Office Administration
Synergy Companies 3.7
Office manager job in Perris, CA
Synergy Companies is looking for a new Office Administrator to join our team in the Perris Division. Being a part of the Synergy team allows you to help people in need in your community. You'll have the daily opportunity to help change someone's life by making their homes more comfortable, safer, and more energy efficient.
What You Should Know About Us
Synergy Companies helps to provide no-cost energy-saving programs to applicants of the local public utilities. We are a subcontractor for Southern California's local natural gas, electric, and water utility companies. We have teamed up with these utilities to provide their customers with measures/items that we install to reduce the home's electricity, water, and natural gas usage. Synergy Companies has over 40 years of experience working with these utility companies. If you're looking to join a team that has a great work environment, competitive pay, and health benefits, and is constantly evolving to accommodate new and improved technological advances to residential homes and businesses, Synergy Companies is the future for you.
Administrative Duties include:
Answer incoming phone calls in a timely manner
Outbound calling and lead management
Delivering excellent customer service while answering customer questions/concerns
Scheduling appointments for outreach specialists and technicians
Data entry
Excel list generation
Working closely with utility customers
Invoicing / Inventory
Onboarding new hires when needed
Pending
Who we are looking for:
Customer service
Ability to work well with people
Reliable and punctual
Excellent Communication Skills
Proficient computer skills (Microsoft Office/Google Docs)
Motivated and passionate about helping others
Bilingual in Spanish (
Plus
)
Compensation and Benefits:
Full-time hourly pay
Health and Dental Insurance (After 90 days)
Holiday Pay (After 90 days)
Paid Vacation after 1 year of employment
401K Plan with Matching after 1 year of employment
$34k-44k yearly est. 60d+ ago
West Coast Support Manager
Highres Biosolutions 3.9
Office manager job in Anza, CA
HighRes Biosolutions is seeking a West Coast Support Manager to join our growing Support organization. Reporting to the VP of Support and Professional Services, this role will lead a team of Automation Support Engineers and Field Service Engineers dedicated to delivering exceptional post-sales technical support for our customers. The Support Manager will ensure SLA compliance, drive customer satisfaction, and oversee technical escalations while intentionally shaping a culture that empowers people, puts customers first, embraces continuous learning and feedback, and prioritizes what truly drives impact.
This position requires strong leadership skills, a deep understanding of complex hardware and software ecosystems, and the ability to manage a geographically distributed team. The ideal candidate thrives at the intersection of technology, service, and customer success and is passionate about helping life science organizations maximize uptime and achieve their research objectives.
Responsibilities
Lead and manage a team of Automation Support Engineers (ASEs) and Field Service Engineers (FSEs), providing coaching, mentorship, and performance management.
Ensure SLA compliance and drive improvements in customer satisfaction (CSAT) through effective team management and process optimization.
Oversee post-sales technical service and support activities, ensuring timely and high-quality service delivery.
Manage technical escalations, coordinating with internal hardware/software engineering teams and manufacturing to resolve complex issues.
Collaborate with other regional support leads in the US East Coast and Europe to share best practices and align on global support strategies.
Collaborate with cross-functional teams to provide root cause analysis, ensuring quality, compliance and safety standards are met.
Develop and implement processes that enhance efficiency, consistency, and customer experience.
Monitor team performance metrics and prepare regular reports on SLA adherence, CSAT scores, and operational KPIs.
Foster a culture of accountability, continuous improvement, and customer-centricity and innovation within the team.
Recruit and build a strong support team of ASEs and FSEs including effective onboarding, and training.
Qualifications
Bachelor's degree in Engineering, Life Sciences, or a related technical field.
8+ years of experience in Service and Support, with at least 3 years in a leadership or management role.
Strong background in hardware and software troubleshooting, ideally within laboratory automation or similar technical environments.
Proven ability to manage geographically distributed teams and deliver measurable outcomes.
Familiarity with SLA frameworks and customer satisfaction metrics.
Exceptional communication, organizational, and problem-solving skills.
Ability to travel up to 30% to customer sites and HighRes headquarters.
About HighRes
We design and build innovative robotic systems and laboratory devices used by pharmaceutical and biotech companies and academic research laboratories. Our work helps scientists accelerate drug discovery, high throughput genotyping, si RNA screening, next-generation sequencing sample prep, biorepository science and molecular diagnostics with highly flexible, expandable, and modular integrated systems, bench-top devices and consumables that are easily configured (and reconfigured) to create research environments conducive to achieving breakthrough results.
$73k-118k yearly est. 17d ago
Office Manager/Coordinator
The Glass Guru 3.7
Office manager job in Yucaipa, CA
Roles & Responsibilities:
With a focus on excellent customer service, efficiency and time management, a well-organized OfficeManager, in addition to overseeing and handling inbound and outbound communication with all customers, will be responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control and task delegation. Below is a list of various specific duties, not limited in overall scope and subject to change:
Reconcile sales software and accounting software transactions.
Handle A/R and prepare deposits for bank run.
Negotiate pricing with vendors to stay current in market place ongoingly.
Manage the day to day operations of the staff Customer Service Rep. (if applicable)
Answer inbound phone calls promptly during business hours. (if applicable)
Pre-screen incoming leads/potential customers in a proper manner. (if applicable)
Respond to any voicemails and/or messages from answering service. (if applicable)
Manage and respond the inbound email correspondence and forward accordingly.
Greet customers and all other visitors to the showroom promptly and professionally (if applicable).
Schedule estimate appointments properly using the appropriate customer software.
Quote product by telephone for potential new clients/customers.
Assist Estimators with follow up on pending estimates by phone and/or email.
Strategically schedule work appointments for Installation Techs, along with customers accordingly.
Troubleshoot issue(s) from field if needed, working with GM/vendors and Technicians to find solutions.
Check order confirmations from fabricators/vendors for size and pricing accuracy.
Oversee proper filing of daily work orders and estimates.
Process timesheets for payroll processing.
Prepare Accounts Receivable and prepare deposits for bank daily.
Reconcile sales software and accounting software transactions as required.
Qualifications & Educational Requirements:
1-2 years' residential glass experience (ordering, estimating, office/project management) preferred.
HS Diploma or equivalent.
2 or 4-year college degree preferred.
All candidates must pass initial background check and drug test.
Preferred Skills:
Excellent verbal/written communications skills.
Microsoft Office proficient (Word, Excel).
Experience with QuickBooks Online and web based software preferred.
*Eligibility for company benefits is optional and contingent upon completion of an initial employee probationary period.
Compensation: $30,000-$40,000/ Year
How much does an office manager earn in Palm Desert, CA?
The average office manager in Palm Desert, CA earns between $31,000 and $69,000 annually. This compares to the national average office manager range of $30,000 to $62,000.
Average office manager salary in Palm Desert, CA
$47,000
What are the biggest employers of Office Managers in Palm Desert, CA?
The biggest employers of Office Managers in Palm Desert, CA are: