Office manager jobs in Philadelphia, PA - 289 jobs

Concrete Strategies is seeking a detail-oriented and dependable Office Administrator to provide full-spectrum administrative support to our team. This role ensures smooth day-to-day operations in the office and plays a key part in keeping our internal processes organized and efficient. The ideal candidate thrives in a fast-paced, team-oriented environment and demonstrates a strong commitment to our company's core values: Safety, Passion, Integrity, Teamwork, Communication, and Continuous Improvement. Key Responsibilities General Office Administration Greet visitors, answer phones, and route communications to appropriate staff Maintain a clean, organized, and professional office environment Order and manage office supplies, equipment, and kitchen inventory Receive and distribute mail and deliveries Administrative Support Draft, proofread, and format documents such as letters, memos, reports, and meeting notes Schedule meetings, appointments, and conference calls for team members Support expense reporting, invoice processing, and petty cash reconciliation Manage electronic and physical filing systems, ensuring easy retrieval of documents Recordkeeping & Organization Maintain up-to-date contact lists, calendars, and internal directories Ensure proper documentation and archiving of administrative and personnel forms Assist with onboarding paperwork and orientation tasks for new hires Coordination & Internal Communication Distribute internal communications, newsletters, and announcements as directed Coordinate office events, meetings, and celebrations Liaise with facility services or IT support for office equipment issues Required Qualifications 2+ years of experience in an administrative or office support role Strong organizational and time management skills Excellent verbal and written communication abilities Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) Ability to handle confidential information with discretion Comfortable multitasking and working independently with minimal supervision Preferred Qualifications Experience in a construction, engineering, or field-based business environment Familiarity with expense reporting or office management software Associate's degree or administrative support certification preferred Core Values Alignment We are looking for a candidate who embodies Concrete Strategies' Core Values: Safety - Promotes a safe and secure office environment Passionate - Brings a positive attitude and energy to their work Integrity - Maintains trust and accountability in all tasks Teamwork - Works collaboratively and respectfully with all departments Communication - Demonstrates clear, courteous, and effective communication Continuous Improvement - Seeks ways to improve administrative systems and workflows

Salary: Commensurate with experience Annual discretionary bonus eligible Comprehensive Benefits (Medical, Dental, Vision, 401k w/company match) HMP is a leading healthcare event and education company, with a dominant position in several therapeutic areas including Oncology, Psychiatry & Behavioral Health, Cardiovascular, Wound Care and Public Safety. With a mission to improve patient care, we deliver information and education to healthcare professionals through 400+ global, regional, and local events and reach over 4 million users monthly through digital networks and social channels. Role Overview: The Assistant Manager, Customer Service is an ideal position for a detail-oriented, highly motivated professional with strong written and verbal communication skills, as well as an interest in the neuroscience and psychiatry education industry. This position serves as the primary point of contact for customers, supporting event registration, membership services, continuing education certificate issuance, and product inquiries. In addition to customer-facing responsibilities, the role provides administrative support across multiple departments, including data entry, activity setup, and managing the knowledge base. The Assistant Manager, Customer Service plays a crucial role in delivering a high-quality customer experience and supporting the organization's operations. Responsibilities Respond to incoming phone calls and emails related to event registration, membership services, CE certificates, and product sales. Manage individual memberships and support renewal efforts to ensure an exceptional member experience. Manage group memberships by maintaining and updating account details for colleges, universities, and teaching hospitals. Accurately process registrations, memberships, and product sales within the CRM system. Follow up on outstanding customer payments and resolve billing inquiries. Provide administrative assistance to multiple departments as needed. Set up CE activities within the CRM platform. Support the Marketing team with email deployment using Campaigner. Assist the Meetings team with on-site registration support for live events. Support the Sales team with Map Your Show software administration. Travel up to four times per year, including attendance at NEI Spring and Fall meetings. Qualifications Demonstrated commitment to customer service excellence, professionalism, and responsiveness. Excellent written, verbal, and interpersonal communication skills. Strong organizational skills with attention to detail and ability to manage multiple priorities. Willingness and ability to learn internal systems, including Map Your Show, Campaigner, Cadmium, and knowledge base tools. Ability to work independently with minimal supervision and perform effectively under pressure. Professional demeanor with ability to interact effectively with colleagues and customers at all levels. Proficiency in Microsoft Office applications. Bachelor's degree in neuroscience, life sciences, or a related field preferred; ability to quickly learn new software applications. Familiarity with ACCME standards or continuing education environments is a plus. Please follow HMP Global on LinkedIn for news and updates

The Admission Office Manager works as part of a team in a fast paced and customer service focused Admission Office. The Admission Office Manager is the initial point of contact for prospective Middle and Upper School families, and plays an essential role in welcoming new families to the school community. The Admission Office Manager maintains applicant files, updates records in the database and interfaces with other school constituencies such as student tour guides, current parents, and faculty / staff. ESSENTIAL OFFICE FUNCTIONS Communicating in a positive and timely manner with the families of prospective Middle and Upper School candidates on the phone, by email and in person, as applicable. Scheduling parent and student visits and answering questions as required to guide families through the admission process. Organizing host assignments and communicating with all relevant parties concerning applicant visitors to campus. Processing incoming Middle and Upper School applications in the database and recording detailed data in the appropriate data systems. Collating and dispensing admission records for decision committee meetings, scanning each file and sharing with appropriate parties. Managing correspondence, including word-processing documents, assembling and collating packets of materials, mail merging letters and emails, mailing and distributing outgoing correspondence, as directed. Assisting with preparation and logistical support for admission events such as Open Houses, Touring Tuesdays, and new parent events throughout the year. Working with the Business Office to disseminate contracts for both new and returning families. Organizing and Administering ISEE and SSAT Testing for Middle and Upper School applicants. Organizing and Administering Placement Testing for incoming Middle and Upper Schoolers. Monitoring general office supplies and order items as needed for LS, MS and US Admission functions. Ensuring the timely processing of invoices - monitoring to make sure charges are accurate. Reconciling the Office of Admission credit card on a monthly basis. Preparation and delivery of enrollment data and other analytics as requested. Assisting in the tuition assistance data collection process. Attending occasional evening and/or weekend events and fairs to promote school enrollment. Providing administrative support to the Director of Enrollment Management to include: handling incoming telephone calls and messages, and scheduling events/meetings as required. Other duties as assigned by the Director of Enrollment Management. Qualifications QUALIFICATIONS High School diploma or GED required. Associates or Bachelors degree preferred Statistics/Business/ Communications/English 2-5 years of prior secretarial, administrative, customer service or sales experience required in a busy and competitive environment. Previous experience in admission or independent schools a plus Excellent organizational, interpersonal and communication skills Excellent written and verbal skills Demonstrated ability to work as a member of a team and respond with flexibility to changing situations. Proficiency using Microsoft Office - in particular; Excel, Word, Publisher; Google applications, (Calendar and Docs )- and database software. Knowledge of BlackBaud and Clarity a plus. Comfort level with technology and data analytics. PHYSICAL DEMANDS AND WORKPLACE ENVIRONMENT Adequate mobility, dexterity, strength, and endurance to actively function in an office environment Ability to lift and carry objects weighing up to 30 lbs. Ability to sit for extended periods of time in front of a computer monitor Ability to regularly perform the repetitive movement of fingers and hands for keyboarding Ability to express or exchange ideas by means of the spoken and/ or written word Daily exposure to moderate noise level and interruption. The physical requirements and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SKILLS REQUIRED Interpersonal skills - good written and verbal communication to represent the school in a positive and professional way Telephone skills - ability to assimilate the needs of callers and answer their questions in a way that promotes applications to our school Ability to multi-task and reprioritize quickly while dealing with queries and questions in a calm and professional manner Good attention to detail and follow-up Knowledge of event planning Time management - ability to assess correctly the amount of time needed to complete projects and manage calendars accordingly

Job Title: Assistant Dental Office Manager Department/Location: Operations Reports to: Regional Vice President FLSA Status: Exempt ProSmile is one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training. Position Summary ProSmile is in need of an Assistant Dental Office Manager who is looking to join a practice with a strong culture, compassionate and skilled dentists, and a support structure that creates an environment of learning and the autonomy to create change at the practice that brings about growth and success. We offer competitive pay based on experience with a great benefit package. As an Assistant Dental Office Manager, we give you the tools and support needed to ensure you are in the best position to be successful. A ProSmile Assistant Dental Office Manager is a unique opportunity to join a practice that is part of a larger growing organization and offers the ability to move up and take on higher positions within the company. Duties and Responsibilities: Maintains control of patient scheduling Addresses and resolves patient complaints Reviews patient charts making corrections with posting if needed Takes on the responsibility of the Treatment Plan Coordinator in some offices Has working knowledge of all insurances; handling of claims, attachments for claims Maintains collection controls and systems Oversees daily closeout functions as well as daily deposit with the corporate office Coordinates end-of-month functions with the corporate office & Dental Practice Manager Monitors patient A/R Ensures compliance with all company Policies and Procedures in office and communicates any changes in same to staff, schedules office staff meetings Coordinates staffing needs, scheduling, recruiting, interviewing, hiring, performance reviews and terminations in consultation with HR Department and Dental Practice Manager Contacts maintenance for all office equipment in need of repair for optimum function Following up on unresolved task Performs miscellaneous job-related duties as assigned Coordinating office needs with Dental Practice Manager Assistant Dental Office Manager - Qualifications High School diploma or GED required Experience using Outlook, Word Excel preferred Easily able to learn new technologies and systems required Performs miscellaneous job-related duties as assigned. Knowledge and Skills/Expected Competencies: Work experience in an administrative function and/or customer facing role required Working knowledge of dental or medical front desk duties and responsibilities preferable Previous dental office management work experience preferable Requires some flexibility in scheduling, such as the ability to work evenings and weekends as needed Benefits Summary At ProSmile, we are committed to supporting the health and well-being of our employees and their families. We offer the following benefits for Full Time Benefits Eligible Positions (35+ hours per week) and Part Time Benefits Eligible Positions (30-35 hours per week): Medical Insurance: Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks. Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options. Vision Insurance: Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits. Flexible Spending & Health Savings Accounts: Pre-tax savings accounts for medical, dependent care, and healthcare expenses. Life & Disability Insurance: Employer-paid basic life and AD&D insurance, with voluntary life, short-term, and long-term disability plans. Additional Perks: Employee Assistance Program (EAP) Identity Theft & Fraud Protection Legal Support Services Discount Programs (including pet insurance, travel, theme parks, electronics, etc.) Wellness Programs Financial Wellness and Planning Tools Physical/Mental Demands and Work Environment The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate. The Company reserves the right to modify the based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee. Equal Employment Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply. Company Safety We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards. Powered by JazzHR dF2kIw3RF7

Job DescriptionWho We Are: At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service-the 'AAA Experience.' We're committed to making every smile count, and we live by our “No Smile Left Behind” philosophy. At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you'll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients' lives. Dental Senior Office Manager Diamond Braces is seeking an experienced and driven Dental Senior Office Manager to oversee operations across multiple dental practice locations. In this leadership role, you will ensure that all practices under your supervision meet operational, financial, and clinical standards, driving exceptional patient experiences and strong business performance. Essential Functions: Oversee operations for multiple dental practice locations within the district. Ensure all locations operate efficiently and deliver exceptional patient care and customer service. Collaborate with practice managers and dental teams to achieve operational goals and compliance with clinical protocols. Develop, implement, and monitor key performance indicators (KPIs) across all locations to assess and drive practice performance. Provide actionable insights and regular reporting on KPIs to leadership, identifying areas for improvement and ensuring accountability. Analyze and manage practice P&L statements to drive revenue growth and profitability while maintaining high-quality patient care. Lead, coach, and mentor practice managers and staff to foster a culture of collaboration, continuous improvement, and professional development. Implement operational best practices, ensuring compliance with policies, procedures, and regulatory requirements. Collaborate with clinical leadership to support recruitment, onboarding, and retention of dental professionals. Drive initiatives to enhance patient satisfaction, operational excellence, and team engagement across all practices. Qualifications: Minimum of 5 years of experience working in Dental Service Organizations (DSOs), with a proven track record of managing multiple practice locations. Demonstrated experience in measuring and reporting KPIs for multi-site locations. Strong understanding of P&L statements, with the ability to identify trends, opportunities, and areas for improvement. Excellent leadership, communication, and interpersonal skills, with a collaborative approach to team management. Ability to work in a fast-paced, dynamic environment while prioritizing tasks and meeting deadlines. Associate or bachelor's degree in business, healthcare administration, or a related field. Benefits: Highly competitive compensation. Health, dental, and vision insurance. 401(k) retirement plan with company match. Paid time off and holidays. Discounted orthodontic care for you and your family. Loan assistance for dental assistant school and continued education (CE). Access to cutting-edge technology and world-class facilities. A fun, inclusive, and supportive culture where your career can thrive. Job Type: Full-time Compensation: Salary range starting at $75,000; final offer will be determined by experience and qualifications. Job Location: In-person; local travel between offices required. Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm), Friday (8:30 am - 5 pm), Saturday (8:30 am - 4 pm)

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Responsible for overseeing hotel occupancy and promoting the efficient operation of front desk, bell desk, housekeeping, and call center ensuring appropriate service to hotel guests. Job Duties · Manage hotel and related departments to ensure maximum occupancy, efficiency and revenue. · Hire, supervise, train, evaluate work performance, and administer discipline for team members. · Maintain knowledge of industry practices, hotel markets and statistical data. · Possess knowledge of room rates, types and availability. · Maintain and ensure proper par levels of supplies and equipment. · Coordinate special events and promotions with other departments. · Resolve customer complaints or disputes. · Ensure compliance with established company policies and procedures and regulatory controls and the Pennsylvania Gaming Control Board. · Responsible for property public area cleanliness and sanitation. · Authorized to extend complimentary services in accordance with the approved comp matrix. · Develop operating budgets and meet established goals. · Review and approve all OTA invoices. · Other duties as assigned by management. · May assist in assigning and inspecting cleanliness on the casino floor. Qualifications · Thorough understanding of hotel computer system. · Minimum 3 years supervisory experience and 5 years hotel experience · Ability to operate LMS, ATI, Rainmaker and Microsoft Office applications. · Knowledge of hotel key system · Must be able to work in smoke filled environments. · Must be able to qualify for and maintain licensure as required by Pennsylvania Gaming Control Board. Must have thorough knowledge of approved Responsible Gaming Program. Additional Information All your information will be kept confidential according to EEO guidelines. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Job Description Wurzak Hotel Group is looking for a Front Office Manager at their HOME2 Suites Philadelphia Convention Center is a 248-room hotel, located in downtown Philadelphia across from the Reading Terminal Market, steps away from the Philadelphia Convention Center. The Front Desk Manager will directly supervise all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations and guest services. Essential Functions Train, cross-train, and retrain all front office personnel. Participate in the selection of front office personnel. Schedule the front office staff. Supervise workload during shifts. Evaluate the job performance of each front office employee. Maintain working relationships and communicate with all departments. Maintain master key control. Verify that accurate room status information is maintained and properly communicated. Resolve guest problems quickly, efficiently, and courteously. Update group information. Maintain, monitor, and prepare group requirements. Relay information to appropriate personnel. Review and complete credit limit report. Work within the allocated budget for the front office. Receive information from the previous shift manger and pass on pertinent details to the oncoming manager. Check cashiers in and out and verify banks and deposits at the end of each shift. Enforce all cash-handling, check-cashing, and credit policies. Conduct regularly scheduled meetings of front office personnel. Ensure strict adherence to the uniform policy. Uphold the hotel's commitment to hospitality. Prepare performance reports related to front office. Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily. Monitor high balance guests and take appropriate action. Ensure implementation of all hotel policies and house rules. Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes. Prepare revenue and occupancy forecasting. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees. Monitor all V.I.P. guests and requests. Maintain required pars of all front office and stationary supplies. Review daily front office work and activity reports generated by Night Audit. Review Front office logbook and guest feedback forms on a daily basis. Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. On time and at work when scheduled and in proper uniform. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Consistent professional and positive attitude and actions when communicating with guests and associates. Ensure maintenance problems are promptly reported through proper channels. Comply with all company policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Check with manager/supervisor before leaving work area for any reason. Attend department meetings as scheduled. Respond to guest requests, concerns and problems to ensure guest satisfaction. Report any incidents of guest dissatisfaction or other matters of significance to manager so that corrective measures may be taken. Any other tasks/duties as requested by management. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience Associate degree or equivalent experience. Two years of customer contact and supervisory experience in the hospitality industry. Our Perks Competitive Salary Paid Time Off Medical, Dental, Vision health insurance Robust supplemental insurance for Life, AD&D, Pets, legal and more Wellness programs for mental, physical, and financial wellness Hotel and travel discounts Generous retirement/401k benefits Education and professional development Who we are Wurzak Hotel Group (WHG) is a Philadelphia-based owner, developer, and operator of premium branded full-service, extended stay, and focus service hotels. WHG's core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long-term relationships with our guests. WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details, and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region's top hospitality companies. Find out more about us on our website or click here to visit our Linkedin page! WHG is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all our team members can thrive. We have a zero-tolerance policy for workplace discrimination on the basis of someone's race, gender, disability, or any other basis protected under federal, state, or local laws. EEO m/f/d/h

The Medical Assistant assists the physician in providing excellent patient care within the office environment. Obtains and records accurate patient medical history information. Measures and records vital signs. Obtains and records medication & allergy details on each patient. Attempts to assist the physician in keeping patient wait times to a minimum, by being organized and prepared. Assists in the preparation of patient charts and obtaining relevant test results on patients. Offers friendly, courteous, and confidential assistance to all patients and their families. Must be able to multitask in a busy work environment and have ability to identify & prioritize tasks. Will be required to travel between locations as necessary. Take patients to exam rooms, gathering all necessary information for providers (i.e. height, weight, vitals, verifying allergies/meds, entering information into EMR when applicable, verifying previous information in EMR) Assist providers with physical exams/sigmoidoscopies/bandings as needed Administer Breath Tests Call patients with normal test results at provider's request Answer/return calls to patients with questions or concerns when necessary Receive and distribute all EMR documents and emails Order and pre-authorize special injectable and oral medication Hepatitis C patient follow up with lab orders and results when LPN unavailable Order and monitor sample medications File and track lab and radiology orders to make sure that patients follow through with their care as directed by the providers Track procedure and pathology reports and forward to providers Enter recalls in EMR Keep exam rooms clean, neat and always stocked Collect Biohazard Red Bags each month for pick up Take inventory as needed to accurately order supplies Schedule procedures, office visits, labs, radiology, and consultations, when necessary, Log off, shut down and place laptop computers in locked exam room cabinet each evening Displays ability to access, interpret and document relevant patient history. Displays proficiency in using office hardware & software. Includes the use of ECW, Misys & Chart Capture systems Appropriately & accurately sort and place procedure reports in patient charts. Identifies, provides, and records relevant hospital, patient history documentation. Accesses patient laboratory results, using online or telephone procedures, as required. Other duties as assigned Requirements Required High School Graduate Medical Assistant or Nursing Assistant experience. Demonstrates clinical expertise in gastroenterology nursing. Current BLS certification. Participation in ongoing continuing education. Ability to deal compassionately, professionally, and courteously with patients, their families. Full range of body motion, including manual and finger dexterity and eye-hand coordination. Extensive periods of standing or walking. Bending, lifting, and carrying. Normal color perception and corrected visual acuity and hearing to normal range. Involvement with management, providers, staff, and patients and their families Preferred At least one (1) year previous office experience preferred. Medical Assistant and/or Nursing Assistant Certification (May be required depending on the location)

Compensation: Up to $75,000/Annually Children's Dental Health is seeking a highly organized, detail-oriented Operations Manager (OM) to lead the smooth and efficient operation of our pediatric dental office. As the OM, you will own administrative processes and financial oversight, ensure seamless office flow, and provide strong support to our clinical, provider, and administrative teams. This role is pivotal in creating a positive, high-performing environment that empowers our dental team to deliver exceptional patient care. The ideal candidate is a strategic thinker, strong communicator, and natural outcome owner who thrives on solving problems and driving operational excellence. Together with our dentists and clinical staff, you will bring your experience, leadership, and passion to maintain and elevate the exceptional dental experience our patients deserve. Location: Plymouth Meeting, PA Schedule: Monday-Friday 8am-5pm Responsibilities Own Scheduling Discipline: Maintain and optimize office schedules in full compliance with our company policies and procedures to maximize productivity. Enforce Policy Adherence: Implement and monitor company office policies, holding staff accountable for consistent compliance. Drive Financial Stewardship and Business Health: Manage office operations within budget guidelines, including revenue drivers, cost control for supplies, equipment upgrades, and resource allocation. Accelerate Growth Initiatives: Actively support marketing and promotional programs to increase new patient acquisition and strengthen community presence. Lead High-Performance Teams: Directly supervise office staff, providing proactive performance management through feedback, coaching, corrective actions, and formal appraisals. Foster Communication & Alignment: Conduct monthly office meetings, bi-weekly provider meetings, maintain documented minutes, and ensure follow ups are made. Promote Continuous Improvement: Identify operational gaps and implement solutions that enhance efficiency, patient experience, and team engagement. Drive Cross-Functional Collaboration: Partner with Revenue Cycle, Marketing, HR, and other support functions of Chord to align strategies, resolve challenges, and deliver seamless operational and patient experiences. Qualifications Minimum of three (3) years of experience in a management position, preferably in a dental or healthcare setting. Excellent organizational and communication skills with attention to detail. Ability to support doctors, employees, and patients as a leader of the operations team. Knowledge of dental/medical terminology and PMS software preferred. Experience using Microsoft Office Suite including Outlook, Teams, Excel and Word. Clearance through the State of PA to work on children: determined through Criminal Background Check, Finger Printing, and Child Abuse Clearance What We Offer We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here's what we provide: Medical and Vision Insurance: You're eligible starting the first month after you join. Dental Coverage: Enjoy this benefit with $0 premium. 401(k) Plan with Company Match: We help you plan for your future with our matching program. Generous Paid Time Off and Holidays: Take the time you need to relax and recharge. Employee Referral Program: Earn rewards for bringing talented individuals to our team. Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program. Pet Insurance: We understand the importance of furry family members too. Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role. Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options. Who We Are Children's Dental Health is the leading provider of pediatric dental medicine in the region. Continuing a proud tradition that began with one Philadelphia area practice in the 1970s, we now operate 33 practices and four surgery centers in the PA/NJ/DE marketplace. Leveraging the latest equipment and technology, our affiliated dentists provide comprehensive dental care to pediatric patients - from infants to adolescents-in fun, welcoming environments designed specifically for the needs of children. We aim to create a foundation of optimal oral health for every child and a supportive, inspiring atmosphere for every team member. #IND

Who We Are: At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service-the 'AAA Experience.' We're committed to making every smile count, and we live by our “No Smile Left Behind” philosophy. At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you'll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients' lives. Dental Office Assistant Manager We are seeking a motivated and organized Dental Office Assistant Manager to join our growing practice. In this role, you'll work closely with the Office Manager and dental team to ensure smooth day-to-day operations and provide exceptional care to our patients. Essential Functions: Assist the Office Manager in overseeing daily office operations. Supervise administrative staff and clinical team members. Ensure a positive patient experience and handle concerns promptly. Coordinate patient scheduling, billing, and insurance verifications. Ensure the office complies with all relevant laws, regulations, and company policies, maintaining a high standard of practice. Assist in monitoring inventory and managing supply ordering. Generate and review performance reports to track key metrics. Ensure all patient and office records are maintained accurately and securely, in compliance with legal and regulatory requirements. Qualifications: One to two years of office management experience preferably in a dental setting. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proficiency in office management software and technology. Understanding of compliance and regulatory requirements in a healthcare setting. Commitment to continuous learning and professional development. Benefits: Highly competitive compensation. Health, dental, and vision insurance. 401(k) retirement plan with company match. Paid time off and holidays. Performance-based bonus opportunities. Discounted orthodontic care for you and your family. Loan assistance for dental assistant school and continued education (CE). Access to cutting-edge technology and world-class facilities. A fun, inclusive, and supportive culture where your career can thrive. Job Type: Full-time Compensation: Pay range starting at $23.00 an hour; final offer will be determined by experience and qualifications. Job Location: In-person; local travel between offices may be required. Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm), Friday (8:30 am - 5 pm), Saturday (8:30 am - 4 pm)

Job Description The Hampton Inn & Suites by Hilton Philadelphia/Newtown is seeking a highly motivated and personable Front Office Manager to join our energetic and friendly team! As the Front Office Manager, you will play a key role in managing and overseeing the day-to-day operations of our front desk and other departments within the hotel in order to ensure that our guests receive exceptional service from check-in to check-out. You will lead, train and supervise our team in order to maintain Hilton brand standards and serve as a positive example while ensuring operational efficiency. Responsible for meeting or exceeding planned objectives in regards to guest satisfaction, as well as, revenue and profit as outlined by management. The Front Office Manager will report directly to the General Manager. Responsibilities Ensure a positive check-in/check-out experience for guests. Address guest concerns and resolve issues quickly to maintain satisfaction. Promote Hilton Honors and Hamptons 100% Satisfaction Guarantee. Supervise, train, and schedule team to ensure exemplary service. Demonstrate wide-range flexibility and availability in accordance with the needs of the hotel. Provide ongoing coaching and performance feedback to team members. Manage daily front desk operations, including reservations, check-ins, and billing. Monitor all aspects of property PMS (PEP) for accurate guest information and room assignments. Foster a welcoming environment and ensure consistent guest satisfaction in alignment with the goals and initiatives of Garnet Hotels. Lead and coordinate with housekeeping, maintenance, and other departments to ensure smooth operations. Assist with budget management and ensuring accurate billing and payment processing. Ensure adherence to Hilton brand standards and Garnet Hotels policies. Promote and drive sales of hotel services including meeting space and property amenities. Lead staff onboarding and ongoing training to ensure adherence to Hilton standards. Manage front desk shifts, ensuring smooth transitions between team members. Effectively and professionally troubleshoot and handle emergency situations. Monitor stock levels and office expenses in accordance with budget. Act as MOD in the absence of the General Manager. Qualifications 2+ years hotel/hospitality experience in operations, food & beverage or administrative preferred. May be required to work nights, weekends and/or holidays. PEP/OnQ experience strongly preferred. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Ability to remain clam, effective and professional in all guest/team relations.

The Hilton Garden Inn Newtown Square Radnor is currently hiring for the role of Front Office Manager. This position requires open availability (coverage majority 3pm-11pm) including weekends and holidays. The Front Office Manager primarily supervises front desk team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Provides technical support to front desk and housekeeping and maintenance staff when needed. The Front Office Manager will act as a role model, sharing expertise and knowledge while continually inspiring the front desk associates. Is responsible for ensuring hotel charges are processed diligently to guest's accounts, invoices are accurate, billing instructions are verified, all necessary supporting bills and vouchers are attached for direct settlements. Monitors Night Audit function to ensure hotel ledgers are balanced. In addition, will ensure that all guests are satisfied when complaints arise. Guest Service is the number one focus in this role. If hired a detailed technical skills and service training document will be reviewed and a request will be made of the employee to sign and acknowledge technical and service training standards and expectations as well as a copy of this job description. DUTIES AND RESPONSIBILITIES (in summary, but not limited to): - Ensures Outstanding customer care at all times. - Maintains a friendly, professional, cheerful and courteous demeanor at all times. - Accurately answers inquiries from potential guests and accepts hotel reservations. Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency. - Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion. - Uses suggestive selling techniques to sell room nights, increase occupancy and revenue. - Supervises daily shift process ensuring all team members adhere to standard operating procedures and are friendly and attentive to guest needs and service. - Trains and directs the work flow and processes of the front desk. Resolves issues/problems and coaches and counsels the front desk team members to ensure a quality operation. - Resolves customer issues, complaints and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. - Adheres to company credit limit policies. - Allocates rooms to expected arrivals after checking the guests preferences and special requests. - Builds strong relationships and coordinates with all other department's especially housekeeping, reservations etc. - Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner. - Cross checks all billing instructions are correctly updated. - Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by casino/hotel policies and procedures. - Participates in setting yield management strategies, marketing programs and rates. - Performs other duties as assigned, requested or deemed necessary by management. - Ensures Front desk log book and hotel log book is always updated and acted upon. - Ensures safety by following guest check in and security procedures and reporting suspicious activity to security, manager, or MOD. - Participates in hotel committees and task force assignments. - Assists all departments in servicing the guests especially during high volume periods. - Takes responsibility in the absence of the Hotel General Manager. - Produces hotel front desk schedules. - Participates in the budget and forecast reporting. - Ensures time and attendance policies and payroll are accurately reflected. - Attends meetings as required. - Ensures front desk supplies are stocked and computer equipment functioning properly. - Oversees the business center and ensures the area is clean and guest ready at all times.

Job Title: Assistant Dental Office Manager Department/Location: Operations Reports to: Regional Vice President FLSA Status: Exempt ProSmile is one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training. Position Summary ProSmile is in need of an Assistant Dental Office Manager who is looking to join a practice with a strong culture, compassionate and skilled dentists, and a support structure that creates an environment of learning and the autonomy to create change at the practice that brings about growth and success. We offer competitive pay based on experience with a great benefit package. As an Assistant Dental Office Manager, we give you the tools and support needed to ensure you are in the best position to be successful. A ProSmile Assistant Dental Office Manager is a unique opportunity to join a practice that is part of a larger growing organization and offers the ability to move up and take on higher positions within the company. Duties and Responsibilities: Maintains control of patient scheduling Addresses and resolves patient complaints Reviews patient charts making corrections with posting if needed Takes on the responsibility of the Treatment Plan Coordinator in some offices Has working knowledge of all insurances; handling of claims, attachments for claims Maintains collection controls and systems Oversees daily closeout functions as well as daily deposit with the corporate office Coordinates end-of-month functions with the corporate office & Dental Practice Manager Monitors patient A/R Ensures compliance with all company Policies and Procedures in office and communicates any changes in same to staff, schedules office staff meetings Coordinates staffing needs, scheduling, recruiting, interviewing, hiring, performance reviews and terminations in consultation with HR Department and Dental Practice Manager Contacts maintenance for all office equipment in need of repair for optimum function Following up on unresolved task Performs miscellaneous job-related duties as assigned Coordinating office needs with Dental Practice Manager Assistant Dental Office Manager - Qualifications High School diploma or GED required Experience using Outlook, Word Excel preferred Easily able to learn new technologies and systems required Performs miscellaneous job-related duties as assigned. Knowledge and Skills/Expected Competencies: Work experience in an administrative function and/or customer facing role required Working knowledge of dental or medical front desk duties and responsibilities preferable Previous dental office management work experience preferable Requires some flexibility in scheduling, such as the ability to work evenings and weekends as needed Benefits Summary At ProSmile, we are committed to supporting the health and well-being of our employees and their families. We offer the following benefits for Full Time Benefits Eligible Positions (35+ hours per week) and Part Time Benefits Eligible Positions (30-35 hours per week): Medical Insurance: Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks. Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options. Vision Insurance: Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits. Flexible Spending & Health Savings Accounts: Pre-tax savings accounts for medical, dependent care, and healthcare expenses. Life & Disability Insurance: Employer-paid basic life and AD&D insurance, with voluntary life, short-term, and long-term disability plans. Additional Perks: Employee Assistance Program (EAP) Identity Theft & Fraud Protection Legal Support Services Discount Programs (including pet insurance, travel, theme parks, electronics, etc.) Wellness Programs Financial Wellness and Planning Tools Physical/Mental Demands and Work Environment The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate. The Company reserves the right to modify the based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee. Equal Employment Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply. Company Safety We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.

Wurzak Hotel Group is looking for a Front Office Manager at their HOME2 Suites Philadelphia Convention Center is a 248-room hotel, located in downtown Philadelphia across from the Reading Terminal Market, steps away from the Philadelphia Convention Center. The Front Desk Manager will directly supervise all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations and guest services. Essential Functions Train, cross-train, and retrain all front office personnel. Participate in the selection of front office personnel. Schedule the front office staff. Supervise workload during shifts. Evaluate the job performance of each front office employee. Maintain working relationships and communicate with all departments. Maintain master key control. Verify that accurate room status information is maintained and properly communicated. Resolve guest problems quickly, efficiently, and courteously. Update group information. Maintain, monitor, and prepare group requirements. Relay information to appropriate personnel. Review and complete credit limit report. Work within the allocated budget for the front office. Receive information from the previous shift manger and pass on pertinent details to the oncoming manager. Check cashiers in and out and verify banks and deposits at the end of each shift. Enforce all cash-handling, check-cashing, and credit policies. Conduct regularly scheduled meetings of front office personnel. Ensure strict adherence to the uniform policy. Uphold the hotel's commitment to hospitality. Prepare performance reports related to front office. Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily. Monitor high balance guests and take appropriate action. Ensure implementation of all hotel policies and house rules. Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes. Prepare revenue and occupancy forecasting. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees. Monitor all V.I.P. guests and requests. Maintain required pars of all front office and stationary supplies. Review daily front office work and activity reports generated by Night Audit. Review Front office logbook and guest feedback forms on a daily basis. Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. On time and at work when scheduled and in proper uniform. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Consistent professional and positive attitude and actions when communicating with guests and associates. Ensure maintenance problems are promptly reported through proper channels. Comply with all company policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Check with manager/supervisor before leaving work area for any reason. Attend department meetings as scheduled. Respond to guest requests, concerns and problems to ensure guest satisfaction. Report any incidents of guest dissatisfaction or other matters of significance to manager so that corrective measures may be taken. Any other tasks/duties as requested by management. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience Associate degree or equivalent experience. Two years of customer contact and supervisory experience in the hospitality industry. Our Perks Competitive Salary Paid Time Off Medical, Dental, Vision health insurance Robust supplemental insurance for Life, AD&D, Pets, legal and more Wellness programs for mental, physical, and financial wellness Hotel and travel discounts Generous retirement/401k benefits Education and professional development Who we are Wurzak Hotel Group (WHG) is a Philadelphia-based owner, developer, and operator of premium branded full-service, extended stay, and focus service hotels. WHG's core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long-term relationships with our guests. WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details, and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region's top hospitality companies. Find out more about us on our website or click here to visit our Linkedin page! WHG is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all our team members can thrive. We have a zero-tolerance policy for workplace discrimination on the basis of someone's race, gender, disability, or any other basis protected under federal, state, or local laws. EEO m/f/d/h

Job Description Who We Are: At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service-the 'AAA Experience.' We're committed to making every smile count, and we live by our “No Smile Left Behind” philosophy. At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you'll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients' lives. Dental Office Assistant Manager We are seeking a motivated and organized Dental Office Assistant Manager to join our growing practice. In this role, you'll work closely with the Office Manager and dental team to ensure smooth day-to-day operations and provide exceptional care to our patients. Essential Functions: Assist the Office Manager in overseeing daily office operations. Supervise administrative staff and clinical team members. Ensure a positive patient experience and handle concerns promptly. Coordinate patient scheduling, billing, and insurance verifications. Ensure the office complies with all relevant laws, regulations, and company policies, maintaining a high standard of practice. Assist in monitoring inventory and managing supply ordering. Generate and review performance reports to track key metrics. Ensure all patient and office records are maintained accurately and securely, in compliance with legal and regulatory requirements. Qualifications: One to two years of office management experience preferably in a dental setting. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proficiency in office management software and technology. Understanding of compliance and regulatory requirements in a healthcare setting. Commitment to continuous learning and professional development. Benefits: Highly competitive compensation. Health, dental, and vision insurance. 401(k) retirement plan with company match. Paid time off and holidays. Performance-based bonus opportunities. Discounted orthodontic care for you and your family. Loan assistance for dental assistant school and continued education (CE). Access to cutting-edge technology and world-class facilities. A fun, inclusive, and supportive culture where your career can thrive. Job Type: Full-time Compensation: Pay range starting at $23.00 an hour; final offer will be determined by experience and qualifications. Job Location: In-person; local travel between offices may be required. Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm), Friday (8:30 am - 5 pm), Saturday (8:30 am - 4 pm)

Full-time Description The Medical Assistant assists the physician in providing excellent patient care within the office environment. Obtains and records accurate patient medical history information. Measures and records vital signs. Obtains and records medication & allergy details on each patient. Attempts to assist the physician in keeping patient wait times to a minimum, by being organized and prepared. Assists in the preparation of patient charts and obtaining relevant test results on patients. Offers friendly, courteous, and confidential assistance to all patients and their families. Must be able to multitask in a busy work environment and have ability to identify & prioritize tasks. Will be required to travel between locations as necessary. Take patients to exam rooms, gathering all necessary information for providers (i.e. height, weight, vitals, verifying allergies/meds, entering information into EMR when applicable, verifying previous information in EMR) Assist providers with physical exams/sigmoidoscopies/bandings as needed Administer Breath Tests Call patients with normal test results at provider's request Answer/return calls to patients with questions or concerns when necessary Receive and distribute all EMR documents and emails Order and pre-authorize special injectable and oral medication Hepatitis C patient follow up with lab orders and results when LPN unavailable Order and monitor sample medications File and track lab and radiology orders to make sure that patients follow through with their care as directed by the providers Track procedure and pathology reports and forward to providers Enter recalls in EMR Keep exam rooms clean, neat and always stocked Collect Biohazard Red Bags each month for pick up Take inventory as needed to accurately order supplies Schedule procedures, office visits, labs, radiology, and consultations, when necessary, Log off, shut down and place laptop computers in locked exam room cabinet each evening Displays ability to access, interpret and document relevant patient history. Displays proficiency in using office hardware & software. Includes the use of ECW, Misys & Chart Capture systems Appropriately & accurately sort and place procedure reports in patient charts. Identifies, provides, and records relevant hospital, patient history documentation. Accesses patient laboratory results, using online or telephone procedures, as required. Other duties as assigned Requirements Required High School Graduate Medical Assistant or Nursing Assistant experience. Demonstrates clinical expertise in gastroenterology nursing. Current BLS certification. Participation in ongoing continuing education. Ability to deal compassionately, professionally, and courteously with patients, their families. Full range of body motion, including manual and finger dexterity and eye-hand coordination. Extensive periods of standing or walking. Bending, lifting, and carrying. Normal color perception and corrected visual acuity and hearing to normal range. Involvement with management, providers, staff, and patients and their families Preferred At least one (1) year previous office experience preferred. Medical Assistant and/or Nursing Assistant Certification (May be required depending on the location)

The Hilton Garden Inn Newtown Square Radnor is currently hiring for the role of Front Office Manager. This position requires open availability (coverage majority 3pm-11pm) including weekends and holidays. The Front Office Manager primarily supervises front desk team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Provides technical support to front desk and housekeeping and maintenance staff when needed. The Front Office Manager will act as a role model, sharing expertise and knowledge while continually inspiring the front desk associates. Is responsible for ensuring hotel charges are processed diligently to guest's accounts, invoices are accurate, billing instructions are verified, all necessary supporting bills and vouchers are attached for direct settlements. Monitors Night Audit function to ensure hotel ledgers are balanced. In addition, will ensure that all guests are satisfied when complaints arise. Guest Service is the number one focus in this role. If hired a detailed technical skills and service training document will be reviewed and a request will be made of the employee to sign and acknowledge technical and service training standards and expectations as well as a copy of this job description. DUTIES AND RESPONSIBILITIES (in summary, but not limited to): - Ensures Outstanding customer care at all times. - Maintains a friendly, professional, cheerful and courteous demeanor at all times. - Accurately answers inquiries from potential guests and accepts hotel reservations. Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency. - Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion. - Uses suggestive selling techniques to sell room nights, increase occupancy and revenue. - Supervises daily shift process ensuring all team members adhere to standard operating procedures and are friendly and attentive to guest needs and service. - Trains and directs the work flow and processes of the front desk. Resolves issues/problems and coaches and counsels the front desk team members to ensure a quality operation. - Resolves customer issues, complaints and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. - Adheres to company credit limit policies. - Allocates rooms to expected arrivals after checking the guests preferences and special requests. - Builds strong relationships and coordinates with all other department's especially housekeeping, reservations etc. - Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner. - Cross checks all billing instructions are correctly updated. - Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by casino/hotel policies and procedures. - Participates in setting yield management strategies, marketing programs and rates. - Performs other duties as assigned, requested or deemed necessary by management. - Ensures Front desk log book and hotel log book is always updated and acted upon. - Ensures safety by following guest check in and security procedures and reporting suspicious activity to security, manager, or MOD. - Participates in hotel committees and task force assignments. - Assists all departments in servicing the guests especially during high volume periods. - Takes responsibility in the absence of the Hotel General Manager. - Produces hotel front desk schedules. - Participates in the budget and forecast reporting. - Ensures time and attendance policies and payroll are accurately reflected. - Attends meetings as required. - Ensures front desk supplies are stocked and computer equipment functioning properly. - Oversees the business center and ensures the area is clean and guest ready at all times.

Compensation: $70,000 - $75,000/ annually Children's Dental Health seeking a highly organized and detail-oriented Dental Office Operations Manager (DOO) to oversee the smooth functioning of our pediatric dental office. As the DOO you will maintain efficient administrative processes, coordinate patient care, and support the team. You will play a vital role in creating a positive and efficient work environment that enables our dental team to provide exceptional patient care. The ideal candidate can communicate with grace, is a creative problem solver, and is consistent. Together, with our experienced dentists and clinical staff, we want you to bring your passion, skills, and drive to help patients achieve beautiful smiles and better health while creating “wow” experiences at every visit! Location: Limerick, PA. Schedule: Monday -Thursday, 7:30 AM-5:30 PM. Responsibilities Ensure all office staff are arriving ready to work: on time and in proper uniform Maintain office schedules, following CDH policies and procedures Implement CDH office policies and ensure that all staff members are following CDH office policies Manage office within budget guidelines to include clerical and auxiliary supply purchases, equipment upgrades, etc. Increase and stimulate new patient growth by supporting marketing and promotional programs Directly supervise office teams and proactively manage their performance and development including but not limited to, performance feedback, corrective actions, and appraisals Hold monthly office meetings. Keep a running folder of the minutes for each meeting in the office along with a sign-in sheet. All minutes are required to be reviewed by all staff not present and sign off on them within 24 hours of reporting to work the next business day. Qualifications Minimum of three (3) years of experience in a management position, preferably in a dental office. Excellent organizational skills and attention to detail. Ability to work well with doctors, patients, employees and others. Knowledge of dental terminology and computer systems. Knowledge of Microsoft Office Suite including Outlook, Excel and Word. Cleared through the State of PA to work on children: determined through Criminal Background Check, Finger Printing, and Child Abuse Clearance What We Offer We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here's what we provide: Medical and Vision Insurance: You're eligible starting the first month after you join. Dental Coverage: Enjoy this benefit with $0 premium. 401(k) Plan with Company Match: We help you plan for your future with our matching program. Generous Paid Time Off and Holidays: Take the time you need to relax and recharge. Employee Referral Program: Earn rewards for bringing talented individuals to our team. Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program. Pet Insurance: We understand the importance of furry family members too. Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role. Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options. Who We Are Children's Dental Health is the leading provider of pediatric dental medicine in the region. Continuing a proud tradition that began with one Philadelphia area practice in the 1970s, we now operate 33 practices and four surgery centers in the PA/NJ/DE marketplace. Leveraging the latest equipment and technology, our affiliated dentists provide comprehensive dental care to pediatric patients - from infants to adolescents-in fun, welcoming environments designed specifically for the needs of children. We aim to create a foundation of optimal oral health for every child and a supportive, inspiring atmosphere for every team member. #IND

Job Description Who We Are: At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service-the 'AAA Experience.' We're committed to making every smile count, and we live by our “No Smile Left Behind” philosophy. At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you'll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients' lives. Dental Office Assistant Manager We are seeking a motivated and organized Dental Office Assistant Manager to join our growing practice. In this role, you'll work closely with the Office Manager and dental team to ensure smooth day-to-day operations and provide exceptional care to our patients. Essential Functions: Assist the Office Manager in overseeing daily office operations. Supervise administrative staff and clinical team members. Ensure a positive patient experience and handle concerns promptly. Coordinate patient scheduling, billing, and insurance verifications. Ensure the office complies with all relevant laws, regulations, and company policies, maintaining a high standard of practice. Assist in monitoring inventory and managing supply ordering. Generate and review performance reports to track key metrics. Ensure all patient and office records are maintained accurately and securely, in compliance with legal and regulatory requirements. Qualifications: One to two years of office management experience preferably in a dental setting. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proficiency in office management software and technology. Understanding of compliance and regulatory requirements in a healthcare setting. Commitment to continuous learning and professional development. Benefits: Highly competitive compensation. Health, dental, and vision insurance. 401(k) retirement plan with company match. Paid time off and holidays. Performance-based bonus opportunities. Discounted orthodontic care for you and your family. Loan assistance for dental assistant school and continued education (CE). Access to cutting-edge technology and world-class facilities. A fun, inclusive, and supportive culture where your career can thrive. Job Type: Full-time Compensation: Pay range starting at $23.00 an hour; final offer will be determined by experience and qualifications. Job Location: In-person; local travel between offices may be required. Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm), Friday (8:30 am - 5 pm), Saturday (8:30 am - 4 pm)