At CALPAK, we design thoughtfully crafted travel goods that make movement easier, more joyful, and more personal. As a fast-growing, digitally native brand, our relationship with customers extends far beyond the product itself and is built on trust, responsiveness, and a genuine commitment to care at every touchpoint.
We are seeking an experienced Customer Experience Manager to join our team on an interim basis to cover a maternity leave. The ideal candidate has proven experience in customer service leadership and thrives in a fast-paced, digitally driven environment. This role will report to the Executive Director of DTC and will work closely with colleagues in the digital, marketing, operations, and production departments to drive and achieve customer retention goals. The Interim Senior CX Manager will also oversee our Assistant CX Manager and lead strategic initiatives that advance CALPAK's customer experience vision.
RESPONSIBILITIES:
Customer Experience Leadership & Strategy
Define and evolve the customer experience roadmap, ensuring all CX channels align with brand voice and business objectives.
Lead strategic initiatives that drive customer retention, operational efficiency, and overall business growth.
Partner with cross-functional teams (retention marketing, production, operations, retail and digital) to analyze customer feedback, identify opportunities, and influence CX-driven decisions.
Advance CALPAK's DTC experience through personalized and proactive customer journeys, improved post-purchase engagement, segmentation strategies, and tailored communication.
Enhance the end-to-end digital customer experience through optimized post-purchase flows, self-service tools, customer education, and more.
Team & Workflow Management
Oversee the Assistant CX Manager, providing leadership, coaching, and development support.
Ensure smooth operations of the offshore CX team, including scheduling, onboarding, performance processes, and alignment with CX KPIs.
Own CX workflows and operations across platforms and communication channels to ensure consistency and efficiency.
Data, Reporting & Insights
Collaborate with Assistant Manager to analyze findings from current reporting structures and insights to guide CX decision-making.
Monitor key performance metrics and identify improvements to maximize efficiency and customer satisfaction.
Build frameworks for capturing holistic customer insights (satisfaction, effort, sentiment) and translate findings into meaningful experience enhancements.
Strengthen the feedback ecosystem and partner cross-functionally to incorporate customer learnings into product, digital, and operational roadmaps.
CX Systems & Cross-Functional Execution
Oversee onboarding and optimization of CX-related platforms, tools, automation, and proactive communication capabilities.
Maintain alignment and communication between CX and key stakeholders to ensure goals, feedback, and initiatives are effectively shared.
Enhance customer knowledge resources and self-service experiences to reduce friction and empower customers throughout their journey.
Stay up to date on industry trends, tools, and best practices to support emerging CX and company-wide needs.
QUALIFICATIONS:
5+ years of experience in customer service environment.
Gorgias, Zendesk or similar CRM experience required.
Proficiency in Shopify or ecommerce platform experience preferred.
Excellent written and verbal communication skills.
Experience building, leading, and developing a team.
Strong analytical skills and the ability to interpret and act on data insights.
A proactive problem solver with strong troubleshooting and escalation judgment.
Comfortable with ambiguity and able to take initiative in leading projects.
Proven success working cross-functionally with all levels of the organization.
Highly collaborative, driven, and passionate about elevating customer experience.
Salary range: $80,000-$100,000 annually (annualized for a 6-month contract)
$80k-100k yearly 2d ago
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Office Manager
Ultimate Staffing 3.6
Office manager job in Westminster, CA
We have an opening for an OfficeManager to support the daily operations of our office,
This is 100% on site, this is for North Orange County, very close to the freeway!
Garden Grove area.
Hours will be from 8AM-5PM Monday to Friday
This is a small office of 14 employees!
Key Responsibilities:
Oversee daily office operations and maintain a professional work environment
Serve as the first point of contact for visitors, vendors, and internal departments.
Draft and edit emails, notices, and internal communications.
Maintain organized digital and physical filing systems, company records, and internal documentation.
Help coordinate workflow between sales, accounting, and warehouse teams to keep operations running efficiently.
Manageoffice supplies, equipment, vendor relationships, and maintenance requests
Assist with HR functions such as onboarding, timesheets, PTO tracking, and maintaining employee records
Support accounting tasks including expense tracking, invoice coordination, and basic bookkeeping (if applicable)
Assist leadership with scheduling, travel arrangements, and special projects
Maintain company policies, safety procedures, and compliance documents
Desired Qualifications
2-4 years of office administration or officemanager experience.
Strong communication skills and a professional, positive attitude.
Strong organizational skills and attention to detail
Proficiency in Microsoft Office / Google Workspace
Experience in HR
Problem-solving mindset and ability to work independently
Ideal Candidate Traits- Reliable, proactive and resourceful
Strong sense of ownership and professionalism
Comfortable handling sensitive information
Ability to multitask and prioritize in a fast -paced environment
Able to support both management and operations teams
Bi-lingual skills (English + Chinese) preferred but not required.
Must have recent work experience as an OfficeManager
2-4 years of recent experience.
**Note this is a small office **
Desired Skills and Experience
* Oversee daily office operations and maintain a professional work environment
* Serve as the first point of contact for visitors, vendors, and internal departments.
* Draft and edit emails, notices, and internal communications.
* Maintain organized digital and physical filing systems, company records, and internal documentation.
* Help coordinate workflow between sales, accounting, and warehouse teams to keep operations running efficiently.
* Manageoffice supplies, equipment, vendor relationships, and maintenance requests
* Assist with HR functions such as onboarding, timesheets, PTO tracking, and maintaining employee records
* Support accounting tasks including expense tracking, invoice coordination, and basic bookkeeping (if applicable)
* Assist leadership with scheduling, travel arrangements, and special projects
* Maintain company policies, safety procedures, and compliance documents
Desired Qualifications
* 2-4 years of office administration or officemanager experience.
* Strong communication skills and a professional, positive attitude.
* Strong organizational skills and attention to detail
*
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
$41k-52k yearly est. 4d ago
Office Manager
Vaco By Highspring
Office manager job in Santa Clarita, CA
Schedule: Fully Onsite
Pay: $35-$38/hr
Type: Temp-to-Hire
Industry: Construction (recent experience required)
About the Opportunity
We are working with a client in the Construction industry who is seeking a proactive, highly organized OfficeManager to support daily operations for a growing construction-focused organization. This role will serve as the central administrative anchor for the Van Nuys headquarters (with an upcoming move to Valencia) and will ensure smooth office operations, consistent cross-team support, and strong organizational systems.
Recent OfficeManager experience within the construction industry is required.
Key Responsibilities
Oversee daily office operations (supplies, facilities, filing, vendor management), support meetings/events, act as the main onsite contact, and lead the office relocation to Valencia.
Provide cross-team administrative support, including mail processing, updating trackers, maintaining documents, and assisting with light accounting tasks such as routing inquiries and reconciling receipts.
Support HR workflows including onboarding logistics, equipment setup, workspace planning, timekeeping compliance, and maintaining staff directories.
Create and maintain SOPs, checklists, and compliance documents; track licenses, permits, insurance renewals, and multi-entity documentation.
Act as the central coordination point for incoming requests, cross-department communication, weekly administrative updates, and IT-related support needs.
Required Qualifications
5+ years of OfficeManager or administrative support experience.
Recent experience as an OfficeManager within the construction, trades, or solar industry is a must.
Strong organizational skills with excellent attention to detail.
Comfortable working in a fast-paced, growing environment.
Proficient with Google Workspace, Microsoft Office, and cloud-based tools.
Professional communication across all levels of the organization.
Proactive, adaptable, and able to manage multiple workstreams.
Preferred Qualifications
Experience supporting accounting or project management teams.
Familiarity with ERP/CRM systems (e.g., NetSuite, HubSpot).
Experience managing multi-entity documentation, contracts, or legal files.
Exposure to HR onboarding or people operations tasks.
$35-38 hourly 2d ago
Office Coordinator
LHH 4.3
Office manager job in Norwalk, CA
Job Title: Administrative Coordinator
Type: Contract-to-Hire
Pay Rate: $25-$27/hour
LHH is seeking a highly organized and detail-oriented Administrative Coordinator to join our client's team. This role will work closely with the Project OfficeManager to support day-to-day operations and ensure smooth administrative processes.
Key Responsibilities:
Process payroll accurately and on time
Handle new hire onboarding and terminations
Manage extra work billings and related documentation
Maintain document control and ensure compliance with company standards
Provide general administrative support across the project team
Qualifications:
3-5 years of administrative experience required
Construction industry experience strongly preferred
Strong proficiency in Microsoft Office Suite and document management systems
Excellent organizational skills and attention to detail
Ability to multitask and prioritize in a fast-paced environment
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
$25-27 hourly 4d ago
Dental Office Manager
Dental Pros 3.8
Office manager job in Los Angeles, CA
Job Description
We are looking for someone who is collaborative and friendly to become our dental officemanager. As a part of our team, you will maintain staff schedules, supplies, resources, customer service control, and cash flow. Following up with patients, providing leadership, and motivating the team should naturally come to you. Our ideal candidate has excellent interpersonal skills and attention to detail and holds a bachelor's degree in human resources or business administration.
Dental OfficeManager Duties & Responsibilities:
Manages all aspects of the dental office, including patient care and finance.
Receives patients, schedules appointments, maintains provider schedule, and assists with treatments as needed.
Processes insurance claims and payments by company policy or procedures. This includes scheduling refunds to collect past-due accounts, assigning balance status codes, reviewing collections, and resolving disputed charges.
Oversees the administrative aspects of running a dental office, including payroll management (benefit eligibility for all employees), employee relations issues, performance appraisals and terminations, and leadership development programs.
Develops business plans to optimize the utilization of facilities resources
Maintain and monitor office supplies
Book and schedule patients and staff schedules
Coordinate office practices on a day-to-day basis
Increase productivity and efficiency
Maintain billing systems and cash control
Hire and train new employees
Create an adequate office budget and implement it
Make sure employees produce outstanding customer service
Dental OfficeManager Requirements:
High School Diploma or GED
Previous work experience
Great leadership skills and problem-solving skills
Excellent customer service
Experience in a dental or medical setting, excellent organizational skills, and attention to detail.
Understanding of billing and bookkeeping
Highly organized with great attention to detail
$45k-62k yearly est. 11d ago
Manager, Dental Office
Altamed Health Services 4.6
Office manager job in Huntington Beach, CA
Grow Healthy
If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn't just welcomed - it's nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don't just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it's a calling that drives us forward every day.
Job Overview
The Dental OfficeManager is responsible for the overall coordination of business, operational, compliance, and clinical dental activities at one or more of the AltaMed dental locations or outreach units. The Manager works with the clinical Site Dental Director to ensure effective and efficient workflow and operations at the dental site level. The Manager collaborates with the Clinic Director, Site Medical Director, corporate support departments, and corporate dental leaders to drive performance and outcomes of organization-wide strategic goals under the Quality, Service, Finance, and People categories. Measures performance and progress against goals, identifies trends, and takes action steps to drive performance.
Minimum Requirements
Bachelor's degree in Healthcare Administration, Public Health, or Business Administration required
Minimum 4 years of experience in a healthcare setting with leadership experience required.
Bilingual English/Spanish preferred.
A minimum requirement of a valid BLS certification or higher, following the American Heart Association (AHA) or the American Red Cross guidelines.
Compensation
$90,521.60 - $113,152.00 annually
Compensation Disclaimer
Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.
Benefits & Career Development
Medical, Dental and Vision insurance
403(b) Retirement savings plans with employer matching contributions
Flexible Spending Accounts
Commuter Flexible Spending
Career Advancement & Development opportunities
Paid Time Off & Holidays
Paid CME Days
Malpractice insurance and tail coverage
Tuition Reimbursement Program
Corporate Employee Discounts
Employee Referral Bonus Program
Pet Care Insurance
Job Advertisement & Application Compliance Statement
AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
$90.5k-113.2k yearly Auto-Apply 60d+ ago
Dental Office Manager
Morgan Dental Corp 3.3
Office manager job in Riverside, CA
Job DescriptionBenefits:
401(k)
Bonus based on performance
Health insurance
401(k) matching
Employee discounts
Training & development
Vision insurance
Our growing Dental Office is looking for an experienced, personable, enthusiastic OfficeManager.
Responsibilities include but are not limited to:
-Overseeing the daily operations of the dental office
-Develop a high level of patient satisfaction
-Strong leader who leads by example
-Motivation to meet monthly production and collection goals
We offer benefits (medical and dental) as well as paid vacations, holidays and 401K. Excellent income potential and incentives.
Full-time, Monday thru Friday.
Requirements:
-Minimum 5 years experience as a Dental OfficeManager. HMO experience is highly desirable.
-Strong sales and presentation skills a must. Explains dental needs to our patients in a way that helps them
understand what treatment is recommended and makes the patients feel comfortable and confident.
-Strong communication skills
-Team player
-Pro-active / Self starter
-Detail Oriented
-Reliable
Please email your resume.
Thank you,
$47k-68k yearly est. 26d ago
Dental Office Manager
Kassab Dental
Office manager job in San Dimas, CA
Job Description
Front officemanager. We are looking for an experienced front officemanager for General Dentistry. If you have excellent work ethics and dental experience we would like to hear from you. . Prefer 3 year's of experience,able to perform officemanager and treatment coordinator. Duties includ treatment coordinator , collect the find a finance plan, and control the back office assistants following OSHA requirements and dental board auxiliaries regulations.
Perks:
Competitive compensation and flexible scheduling.
Supportive and friendly workplace culture.
Opportunities for continuing education and career advancement.
Paid time off and holidays.
If you're a dedicated dental hygienist with a passion for improving oral health and enhancing patient experiences, we want to hear from you! Please submit your resume and a brief note to ******************* or call -text ************* to apply.
Kassab Dental is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Kassab Dental
********************
Find us on Google, Yelp, Facebook an Instagram
Skills:
Cosmetic
General Practice
Orthodontic
Prosthodontics
Consulting/Training
Dentrix
Management Experience
$47k-67k yearly est. Easy Apply 12d ago
Dental Office Manager
Smile Brands 4.6
Office manager job in San Fernando, CA
In this role, you'll support our mission of Smiles For Everyone by overseeing daily operations, fostering a positive patient experience, and supporting the success of the team. Schedule (days/hours) mon-fri 8-5 / 9-6 Responsibilities * Overseeing patient scheduling, managing collections and receivables, getting supplies and navigating other operational expenses
* Keeping an eye on staff productivity and supporting the team where necessary
* Managing staff trainings on patient care, equipment monitoring, maintenance duties and compliance
Qualifications
* At least one year of experience as an officemanager in a Dental office
* Experience leading a team
* Knowledge of dental terminology
Compensation
$68,000 - $72,000 per year
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
$68k-72k yearly Auto-Apply 5d ago
Dental Office Manager
High End Hiring
Office manager job in Beverly Hills, CA
Job Description
We are seeking a dynamic and experienced Dental OfficeManager to join our prestigious dental practice. In this leadership role, you will oversee the daily operations of our dental office, ensuring a high standard of patient care and clinic efficiency. We are looking for a strong leader with a passion for dentistry, excellent communication skills, and the ability to motivate to guide and manage our team.
Key Responsibilities:
Supervise all front office operations, including scheduling, patient communication, and billing.
Manage and train staff to ensure optimal performance and compliance with office protocols.
Lead the staff to follow office policies and procedures to enhance operational efficiency.
Oversee patient accounting and insurance billing processes, resolving any discrepancies as needed.
Foster a positive and welcoming atmosphere for both patients and staff.
Maintain accurate patient records and ensure the confidentiality of sensitive information.
Coordinate with dental staff to streamline patient care and treatment planning.
DAYS/HOURS:
Monday - Thursday 7:45am - 5pm
Friday 8am - 3pm
No weekends
#IND
Requirements
Qualifications:
5+ years of experience as a dental office or Regional Manager.
Strong leadership, organizational, and multitasking skills.
Excellent interpersonal and communication abilities.
Proficiency in dental practice management software and Microsoft Office Suite.
Knowledge of dental procedures, billing processes, and insurances.
Ability to work well under pressure and solve problems efficiently.
Benefits
Salary range: $80,000-100,000, based on experience, plus attractive bonus incentives.
Benefits: Medical, Dental, disability, paid holidays, paid vacation.
$80k-100k yearly 8d ago
Dental Office Manager
Gold Coast Dental
Office manager job in Azusa, CA
Experienced OfficeManager needed for privately owned Dental Office. We have multiple doctors and offer every type of dental service. Patient-focused office with highly skilled staff. We take great pride in providing exceptional customer service to our patients who wish to experience unparalleled dental care. The ideal candidate should have excellent personal skills, a willingness to further their skills, and take great pride in the presentation of the office and themselves.
*Must be comfortable presenting and selling ortho, implant and full mouth cases.
Pay
$32-39/hr DOE
$Monthly Bonus of 1% of total office revenues
Benefits
Medical
Dental
Retirement Plan
Monthly Bonuses
Responsibilities
Operational
Focuses and trains on specialty, hygiene, and general dentistry's growth in collections.
Accurately maintains and analyzes financial reports and achieves practice financial goals.
Analyze internal processes, monitors competitors' innovations, and recommends and implement procedural or policy changes to improve operations and control costs.
Monitor the facilities to ensure that it remains safe, secure, and well-maintained.
Prepare, monitor, and track operational reports and key vitals of the company to ensure accuracy and efficiency.
Oversees billing and collection processes.
Supervises patient recordkeeping and HIPAA compliance.
Ensures optimal patient care, monitors patient satisfaction, and resolves complaints.
Ensures office compliance to OSHA, Dental Board, and dental plan requirements.
Weekly and monthly reporting as requested by owner or Director and ensures managers are doing the same.
Evaluates and implements additional providers including GP, hygiene, and specialties
Personnel
Perform annual performance evaluations for the region's employees
Ensure adequate staffing levels are meet
Oversee and approve the region's employee schedules, time off and vacation request
Successfully manage the staff including employee relations, coaching and development.
Support the dentists and ensure their clinic duties are carried out
Perform to expectations of the production goals outlined by the executive team
Maintain and manage regulatory and compliance issues within your office.
Pluses
Open Dental
Spanish is a Plus!
$32-39 hourly 15d ago
Dental Office Manager
Children's Happy Teeth & Happy Braces
Office manager job in La Mirada, CA
Are you a dedicated dental professional looking for an opportunity to make a meaningful difference in a supportive and professional environment? At Children's Happy Teeth and Happy Braces, we're looking for a proactive OfficeManager who shares our passion for excellence and service with strong leadership skills for large teams.
Why Join Us? 🌟
Since 2013, our practice has been a trusted name in pediatric dental care, delivering outstanding service to children and their families. Our success is built on our dedicated team, and we're excited to welcome the right candidate who can help us continue to grow and serve our community. Here's why you'll love working with us:
💸 Competitive Compensation: We offer a salary that reflects your skills and experience, along with performance-based bonuses.
🤝 Supportive Team Environment: Be part of a team that values collaboration and support. We work together to provide the best care for our patients.
📈 Growth Opportunities: We believe in the professional development of our staff and offer opportunities for training and advancement.
🩺 Comprehensive Benefits Package: Our employees enjoy full medical, dental, and vision insurance, and paid vacation.
🦷 Impactful Work: By managingoffice operations, you will play a key role in improving our patients' confidence in their smiles.
About the Role 📝
As our OfficeManager, you will be responsible for managing the administrative, financial, and clinical operational aspects of the practice, including the execution and implementation of best practices for staff and patients as directed by the guidelines and policies of the company. Your mission is to achieve organizational goals by effectively managing the office's processes and ensuring all staff are properly trained and confident in their position. You will work closely with dentists, assistants, and support teams to ensure high levels of patient care, and efficient business practices.
Responsibilities 📋
🏢 Oversee daily office operations and supervise staff
🧠 Lead daily huddles and meetings.
🧑 🏫 Model proper workflow procedures for all new and existing staff members.
🌱 Provide consistent coaching and mentoring to the team to identify opportunities for improvement.
📚 Serve as the point of contact for support in maintaining department procedures and workflows.
What We're Looking For 🎯
Qualifications:
✅ Successful completion of the initial online assessment provided during the application process
👑 Strong leadership skills with the ability to foster a positive team environment and drive performance.
🎓 High school diploma or equivalent; additional education in business administration or healthcare management is a plus.
🦷 Minimum 2 yrs dental management experience is required; pediatric experience is a plus.
📊 Strong organizational and multitasking skills, with the ability to prioritize tasks effectively.
💻 Proficiency in dental software (e.g. ,Dentrix Ascend) and computer applications (e.g., Microsoft Office).
Ready to Make a Difference? 🚀
If you're ready to join a caring, professional team and contribute to healthier, happier smiles, APPLY NOW! We can't wait to welcome you to our team at Children's Happy Teeth and Happy Braces.
👉 Click HERE to Visit Our Website: ********************************
$47k-67k yearly est. 10d ago
Dental Office Manager
Colton Valley Dental
Office manager job in Colton, CA
Job Description
Seeking a talented Dental OfficeManager to join and lead our dental team!
Compensation: Insert Pay.
Schedule:
Experience working front office and managing a dental office.
Strong understanding of insurance, billing and treatment planning.
The desire to build and develop strong leadership skills
The ability to work closely with doctors to strategize and build an awesome practice.
Duties for our Dental OfficeManager include:
Supervising both front and back office staff to ensure top quality care for our patients.
Making sure production and hygiene schedules are optimized to meet our goals.
Submit claims and manage our accounts receivable.
Ensure all OSHA guidelines are met.
Run team meetings including morning huddles.
Delegate duties to staff to ensure all daily tasks are completed.
Skills:
General Practice
Billing
Dentrix
Extended Functions
Bilingual
Spanish
$47k-67k yearly est. 15d ago
Dental Office Manager
Sonrava Health
Office manager job in Santa Ana, CA
We are looking for a Dental OfficeManager to join our team! As a Dental OfficeManager, you will lead the office in day-to-day operations in support of the doctors and office staff to help develop the practice while providing an exceptional patient experience.
Responsibilities
* Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment
* Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance
* Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly
* Lead strategic local marketing initiatives that help drive brand awareness and new patient growth
* Ensure compliance with health and safety regulations
* Travel as needed for training and to perform job functions
Benefits for FT Employees
* Healthcare Benefits (Medical, Dental, Vision)
* Paid time Off
* 401(k)
* Employee Assistance Program
Qualifications
* Minimum of high school diploma or equivalent required; bachelor's degree preferred
* 2+ years of leadership/management experience, dental experience preferred
* Strong communication and customer service skills to deliver an exceptional experience
* Proven leadership abilities, relationship building skills and team motivation
* Excellent multi-tasking and organizational skills
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
$47k-67k yearly est. Auto-Apply 41d ago
Dental Office Manager
Sonrava
Office manager job in Santa Ana, CA
We are looking for a Dental OfficeManager to join our team!
As a Dental OfficeManager, you will lead the office in day-to-day operations in support of the doctors and office staff to help develop the practice while providing an exceptional patient experience.
Responsibilities
Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment
Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance
Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly
Lead strategic local marketing initiatives that help drive brand awareness and new patient growth
Ensure compliance with health and safety regulations
Travel as needed for training and to perform job functions
Benefits for FT Employees
Healthcare Benefits (Medical, Dental, Vision)
Paid time Off
401(k)
Employee Assistance Program
Qualifications
Minimum of high school diploma or equivalent required; bachelor's degree preferred
2+ years of leadership/management experience, dental experience preferred
Strong communication and customer service skills to deliver an exceptional experience
Proven leadership abilities, relationship building skills and team motivation
Excellent multi-tasking and organizational skills
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
$47k-67k yearly est. Auto-Apply 50d ago
Dental Office Manager/ Treatment Coordinator
Empower Dental Group
Office manager job in Burbank, CA
Job DescriptionBenefits:
401(k)
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
We are a dynamic and rapidly expanding Dental Support Organization (DSO) led by passionate dentists and entrepreneurs. With 7 practices across Southern California, we are committed to building a patient-centered, team-driven culture that transforms the dental experience. As we scale, we're looking for creative, resourceful, and driven staff to help us share our story, strengthen our brand, and engage our growing network of patients and team members.
Required Qualifications
High School Diploma or equivalent required.
2+ years of experience in dental practice management or 3+ years in an office leadership role.
5+ years of total experience in a dental organization.
Minimum 1 year experience as a Treatment Coordinator.
Clinical experience (Dental Assistant, Hygienist, etc.) highly preferred.
In-depth knowledge of dental procedures, terminology, and insurance processes.
Familiarity with the California Dental Practice Act and Dental Hygiene Board of California (DHBC) regulations.
Strong understanding of third-party financing options (e.g., Cherry, CareCredit).
Proficiency with dental practice management software (e.g., Open Dental).
Working knowledge of electronic health records (EHR) and coding for dental and medical billing.\
Job Responsibilities
Patient Communication & Case Presentation
Review and present treatment plans clearly and compassionately, emphasizing benefits and risks.
Answer patient questions regarding procedures, recovery, timing, insurance coverage, and costs.
Educate patients about payment options, including third-party financing, office plans, or discounts.
Build rapport and trust to support treatment acceptance and long-term patient relationships.
Financial Coordination & Oversight
Provide accurate treatment estimates and ensure proper documentation of financial agreements.
Collect co-payments or deposits prior to scheduling treatment and assist with financing applications.
Manage operating budgets, monitor expenses, and oversee patient billing and collections.
Collaborate with billing staff to ensure correct posting of dental and medical procedure codes.
Generate and present financial and performance reports to ownership or upper management.
Scheduling & Operations ManagementManage provider schedules to maintain optimal clinical flow and patient experience.
Schedule and coordinate treatment appointments, ensuring smooth transitions between clinical and front office teams.
Track and follow up on outstanding treatment plans to encourage timely scheduling.
Oversee day-to-day office operations, including supplies, sterilization protocols, and facility upkeep.
Insurance & Authorization Support
Confirm insurance benefits, limitations, and pre-authorizations as needed.
Communicate insurance details clearly to patients and help resolve questions or discrepancies.
Coordinate with insurance providers to process claims, manage denials, and ensure accurate patient accounts.
Team Leadership & Collaboration
Lead daily team huddles to align on schedules, goals, and performance metrics.
Collaborate with dentists, hygienists, assistants, and front office staff for coordinated patient care.
Supervise, train, and provide feedback to staff; participate in hiring and performance evaluations.
Foster a positive, communicative work environment and address conflicts or concerns proactively.
Compliance & Policy Management
Ensure adherence to OSHA, HIPAA, CDA, and HR policies and safety standards.
Maintain accurate patient records, insurance documentation, and operational compliance.
Develop and implement office policies and procedures to support efficiency, safety, and regulatory compliance.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other characteristic protected by law
$47k-67k yearly est. 20d ago
Spanish Speaking Dental Office Manager -MINIMUM 5 YEARS EXPERIENCE
Restore Dental
Office manager job in Los Angeles, CA
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Job Title: Bilingual (Spanish) Dental OfficeManager With Minimum 5 years Experience
Location: 2002 South Hoover Street Los Angeles 90007
Are you a dynamic leader with a passion for excellence in patient care? Do you thrive in a fast-paced environment and excel at managing teams? Restore Dental is seeking an experienced and enthusiastic Bilingual (Spanish) Dental OfficeManager to join our thriving practice in Los Angeles, California.
About Us: Restore Dental is an associate run practice dedicated to providing exceptional dental care in a warm and welcoming environment. Our commitment to patient satisfaction and our supportive team culture make us a standout practice. As our Dental OfficeManager, you will play a pivotal role in maintaining our high standards of care and ensuring the smooth operation of our office.
Position Summary: As the Dental OfficeManager, you will oversee the day-to-day operations of our practice, ensuring efficiency and excellence in all aspects of patient care and administrative functions. You will lead our team, manageoffice budgets, handle patient relations, and ensure compliance with dental regulations.
Key Responsibilities:
Team Leadership: Supervise and support our administrative and clinical staff, fostering a collaborative and positive work environment.
OfficeManagement: Oversee daily operations, including scheduling, patient flow, inventory management, and office maintenance.
Financial Oversight: Manageoffice budgets, billing, and financial reporting. Ensure accurate and timely processing of insurance claims and patient payments.
Patient Relations: Address patient concerns and ensure a high level of patient satisfaction. Implement strategies to enhance patient experience and retention.
Compliance: Ensure compliance with dental regulations and standards. Maintain accurate patient records and ensure confidentiality.
Hiring & Firing: You will have the sole responsibility of managing the team including firing and hiring of employees as well as the associates
Daily Huddle and Reports: You will organize and manage daily huddles and organize daily reporting to provide the owner
Requirements:
Experience: Proven experience as a Dental OfficeManager or in a similar leadership role within a dental practice.
Language Skills: Fluent in both Spanish and English to effectively communicate with our diverse patient base.
Billing Experience: Strong knowledge of dental billing processes and experience with insurance claims.
Software Proficiency: Proficient in Dentrix dental software and office applications.
Leadership Skills: Strong leadership and team management skills with the ability to motivate and guide staff.
Organizational Skills: Exceptional organizational abilities and attention to detail. Ability to multitask and prioritize effectively.
Communication Skills: Excellent verbal and written communication skills.
Why Join Restore Dental?
Professional Growth: Opportunities for professional development and career advancement.
Supportive Environment: Work with a dedicated and supportive team that values collaboration and patient care.
Impactful Role: Make a significant impact on our practice and the well-being of our patients.
If you are a motivated and experienced Dental OfficeManager looking to join a dynamic team, we want to hear from you!
To Apply: Please send your resume and a cover letter to ***************** with the subject line "Bilingual Dental OfficeManager Application."
IMPORTANT: We are NOT currently reviewing any applications that do not have dental experience and that do not speak Spanish
Join us at Restore Dental, where leadership meets excellence in patient care!
$47k-67k yearly est. Easy Apply 14d ago
Dental Office Manager
Rabizadeh Dental Group
Office manager job in Los Angeles, CA
We are looking for an Officemanager to organize and coordinate administration duties and office procedures. Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication and safety. Officemanager duties and responsibilities include scheduling meetings and appointments, making office supplies arrangements, greeting visitors and providing general administrative support to our employees. Previous experience as Dental officemanager. A successful Officemanager should have experience with a variety of office software (email tools, spreadsheets and databases) and be able to accurately handle administrative duties. Ultimately, the Officemanager should be able to ensure the smooth running of the office and help to improve company procedures and day-to-day operation.
Responsibilities
Serve as the point person for officemanager duties including: maintenance, mailing, supplies, equipment
Schedule meetings and appointments
Organize the office layout and order stationery and equipment
Maintain the office condition and arrange necessary repairs
Partner with HR to update and maintain office policies as necessary
Organize office operations and procedures
Coordinate with IT department on all office equipment
Ensure that all items are invoiced and paid on time
Manage contract and price negotiations with office vendors, service providers and office lease
Manageoffice General and Administrative budget, ensure accurate and timely reporting
Provide general support to visitors
Assist in the onboarding process for new hires
Address employees queries regarding officemanagement issues (e.g. stationery, Hardware and travel arrangements)
Liaise with facility management vendors, including cleaning, catering and security services
Plan in-house or off-site activities, like parties, celebrations and conferences
Skills
Proven experience as aDental Officemanager.
Knowledge of office administrator responsibilities, systems and procedures
Treatment Planning
Coordination of Insurance Benefits
DHMO, PPO, Denti-Cal Experience
Proficiency in MS Office (MS Excel and MS Outlook, in particular)
Hands on experience with office machines (e.g. fax machines and printers)
Familiarity with email scheduling tools, like Email Scheduler
Excellent time management skills and ability to multi-task and prioritize work
Attention to detail and problem solving skills
Excellent written and verbal communication skills
Strong organizational and planning skills in a fast-paced environment
A creative mind with an ability to suggest improvements
High School with3-5 years dental experience
$47k-67k yearly est. 29d ago
Office Manager-Dental
Angeles Dental Corporation 4.3
Office manager job in Los Angeles, CA
Job DescriptionBenefits/Perks
Flexible Scheduling
Competitive Compensation
Careers Advancement
We are seeking an officemanager to join our team. In this role, you will coordinate all administrative duties and office procedures, ensuring the workplace operates smoothly and efficiently. Your responsibilities will include scheduling meetings, paying invoices, negotiating with vendors, and maintaining office equipment. The ideal candidate is highly organized with excellent verbal and written communication skills and the ability to implement systems and procedures.
Responsibilities
Maintain calendar of appointments and meetings
Design the office layout with efficiency and organization in mind
Collaborate with human resources to create, update, and maintain office procedures
Maintain office equipment in good working order with the assistance of the IT department
Pay and record invoices
Negotiate contracts and pricing with vendors and service providers
Accurately maintain general office budget
Qualifications
High school diploma/GED required, some college preferred
Previous experience as an OfficeManager or similar position preferred
Understanding of office equipment, systems, and procedures
Skilled in Microsoft Office, Excel, and Outlook
Excellent time management skills and ability to prioritize multiple tasks
Strong problem-solving skills and attention to detail
Excellent verbal and written communication skills
$45k-61k yearly est. 12d ago
Dental Office Assistant Manager
Burbank Family Dental
Office manager job in Burbank, CA
Job Description
Our Best Life Companies is hiring an Assistant OfficeManager to join our team!
As an AOM at Our Best Life, you will have the opportunity to work with an amazing team of dental professionals and grow your career. We offer competitive salaries, benefits, and bonus plans!
Responsibilities
Coordinating employees and practice schedule
Assisting officemanager in daily tasks
Provide administrative support around office as needed
Qualifications
High school diploma or equivalent
Strong interpersonal and administrative skills, attention to detail
Experience working in a dental office required
Managerial experience required
*Our Best Life Companies is an Equal Opportunity Employer
Requirements
High school diploma or equivalent
Strong interpersonal and administrative skills, attention to detail
Experience working in a dental office required
Managerial experience required
Benefits:
PTO
Bonuses
Compensation:
$20-$25/hour
How much does an office manager earn in Pomona, CA?
The average office manager in Pomona, CA earns between $32,000 and $70,000 annually. This compares to the national average office manager range of $30,000 to $62,000.
Average office manager salary in Pomona, CA
$47,000
What are the biggest employers of Office Managers in Pomona, CA?
The biggest employers of Office Managers in Pomona, CA are: