Office manager jobs in Pompano Beach, FL

South University provides a warm, supportive learning environment that will encourage you to join a community of faculty, staff and students eager to play a role in helping you achieve your professional goals, on campus and online. The South University 125-year story?past, present, and future?is a history formed by the many individuals who have developed the education and spirit of community that have become our pledge to students, faculty, staff, alumni and supporters of South University. Whether you have been part of the University family for many years, have recently come our way, or are thinking about joining us, you will find South University to be a place you can call home. What's next for you is the first priority for us! Visit *********************** today to learn more about what makes us stand apart as a place where you can make a difference in the lives of students eager to learn and grow. South University, the right direction for a brighter future. Benefits: Medical Dental Vision FSA/HSA Tuition Assistant Program Long/Short Term Disability Life Insurance Employee Assistance Program 401K Match Paid Time Off 12 Paid Holidays includes domestic partner coverage POSITION SUMMARY: The Assistant Director of Didactic Education is responsible in conjunction with the Director of Didactic Education for the oversight of all aspects of the Didactic phase of the Physician Assistant Program. It is expected that the Assistant Director of Didactic Education provides effective leadership toward consistently meeting program and student learning outcomes related to the didactic phase of the program. The Assistant Director of Didactic Education will work with the Director of Didactic Education and other members of the PA faculty to ensure that the program?s didactic phase is in compliance with all ARC-PA Accreditation Standards. The Assistant Director of Didactic Education will also work in synergy with their counterparts at other South University PA programs. The Assistant Director of Didactic Education is a member of the faculty (rank commensurate with experience) with the Physician Assistant Program. The Assistant Director of Didactic Education must assure that the South University philosophy is considered in carrying out the duties and responsibilities of this position, which includes quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and maintenance of an environment which is conducive to innovation, positive thinking, and expansion. This position offers a $10,000 sign on bonus. KEY JOB ELEMENTS: 1. Coordinates curriculum development with Directors of Didactic and Clinical Education, which includes the design and implementation of the program?s didactic phase with the program?s student learning outcomes and PA competencies. 2. Collaborates on didactic phase curriculum evaluation, assessment, and improvement to include courses, students, and teaching faculty with the Director of Didactic Education. 3. Manages faculty coordination by assigning coursework to instructional faculty in the didactic phase of instruction with the Director of Didactic Education. 4. Serves on the PA Department?s Curriculum Committee in conjunction with counterpart(s) from other South PA programs. 5. Provides teaching and instruction in the PA program including: Overseeing coordination of instruction for all didactic courses/didactic instruction annually. Lecturing in areas of clinical and/or professional expertise. Providing academic advising as a small group facilitator and student advisor. 6. Works with the Program Director to coordinate recruitment of full-time and adjunct/instructional faculty for the didactic phase of the program. 7. Works with the Program Director to design and implement faculty development initiatives for all didactic instructional faculty. 8. Provides input to assist with accreditation activities, as well as ongoing program evaluation and mission and vision statement review. 9. Participates in the program?s admissions process to include open houses, student evaluation (through application review and candidate interviews), and student selection meetings. 10. Collaborates with the Director of Clinical Education on ongoing assessment of student performance toward attaining the program?s student learning outcomes. 11. Engages in service, community and campus relations, PAC (Program Advisory Committee) meetings, and scholarly activities appropriate to the role of Assistant Director of Didactic Education and PA faculty. 12. Participates in faculty development opportunities each year as required in the areas of teaching and academic administration. 13. Assists with clinical site development and clinical site monitoring. 14. Provides remedial instruction as needed. 15. Assists with other responsibilities as determined by the Program Director and/or the Campus Leadership. 16. Performs instructional duties as assigned and outlined in the job description and in accordance with the provisions of Faculty Supplement to the South University Employee Handbook. JOB REQUIREMENTS:Knowledge: Graduation from an accredited PA Program. Terminal degree as a physician assistant. Current or emeritus NCCPA certification. PAs with active certification must be eligible for state licensure or hold an active, valid, and unencumbered state license in the state where they are assinged. 1-2 years teaching experience in a graduate health-related profession highly preferred 2 years of clinical experience required. Experience in PA/medical classroom teaching and PA education administration highly preferred. Skills: Excellent communication skills, both verbal and written. Strong interpersonal skills with student, faculty, and staff populations. Superior organization, prioritization, and self-motivation skills. Strong computer skills, including MS Office Suite, Examsoft, and WebAdMIT. Abilities: Ability to interact effectively as both a leader and as a member of a team and work collaboratively with other departments. Ability to read, understand, interpret, and implement accreditation criteria and state agency regulations. Ability to effectively present information to faculty, academic and campus leaders, corporate leaders, and public groups. Ability to resolve inquiries and complaints from employees, students, regulatory agencies, or members of the academic or business community. Ability to listen to customers (e.g. staff, students, etc.) and to understand and respond positively to their requests. Ability to adapt to changing assignments and multiple priorities. Ability to manage multiple tasks and successfully meet deadlines. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email, video conference, and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.

Boca Raton, FL | Full-Time, On-site SurfaceIQ is redefining how stone, tile, and architectural surfaces are sourced in South Florida. We serve architects, designers, builders, and developers - combining design expertise, trade-only pricing, and exceptional service. We're looking for a highly organized, detail-oriented Office Administrator to oversee our office operations, purchasing, and project logistics. This is a hands-on role ideal for someone who thrives in a fast-paced environment, loves keeping things running smoothly, and wants to grow with a dynamic company. What You'll Do Office Management Manage day-to-day office operations, communication, and scheduling. Support leadership with documentation, quotes, invoicing, and reporting (Floorzap, QuickBooks, Google Workspace). Procurement & Purchasing Place material orders with vendors and ensure accuracy in pricing and delivery schedules. Track shipments, confirm deliveries, and maintain organized purchasing records. Build and maintain strong relationships with suppliers and partners. Project Coordination Coordinate logistics between vendors, fabricators, and job sites. Maintain project tracking sheets, timelines, and fulfillment checklists. Communicate project updates to the CEO and clients as needed. Systems & Support Help implement and improve operational systems (CRM, quoting, filing). Support a growing team by ensuring all back-end operations are efficient and organized. You'll Thrive Here If You... Love structure, systems, and seeing projects move from quote to completion. Have excellent organizational and communication skills. Are comfortable managing multiple priorities with accuracy. Have experience in construction, design, or materials supply (preferred but not required). Are tech-savvy - especially with Google Workspace, QuickBooks, or CRM tools. Why SurfaceIQ We're a growing, entrepreneurial company built on integrity, design expertise, and smart systems - not chaos. You'll work directly with ownership, help shape the company's operational backbone, and be part of a vision-driven team creating something exceptional in South Florida's design and construction scene.

Swiss Re is seeking an experienced and highly engaged Office & Operations/Facilities Manager to oversee five key locations-Miami, Alpharetta, Washington, D.C., Lansdale (PA), and Midlothian (VA). This role is ideal for a dynamic professional who excels at building strong relationships, driving operational excellence, and delivering exceptional workplace experiences. This person must be based in Miami, Florida. About the Team: This role is a part of the Corporate Real Estate & Services (CRES) Americas team. You will partner closely with the Head of CRES East Region and local business leaders to manage facility operations, guide capital and infrastructure projects, and foster a culture of continuous improvement across multiple sites. The CRES team is responsible for leading and managing third-party vendors and contractors - while representing Swiss Re with professionalism and confidence. About the Role: Stakeholder & Workplace Experience * Serve as the primary point of contact for employees, executives, stakeholders, and tenants across all five locations. * Build strong relationships with site leads and local business leaders to proactively address needs and provide best-in-class customer service. * Coordinate onsite events, conferences, and large-scale meetings in partnership with the Events Management Team. Facility Operations & Project Management * Oversee day-to-day facility operations in Miami and Alpharetta, with governance oversight for the Washington, D.C., Lansdale, and Midlothian offices. * Manage building maintenance, infrastructure, and all MEP systems (HVAC, lighting controls, plumbing, etc.). * Partner with Head CRES East Region to lead construction, renovation, and fit-out projects, ensuring alignment with timelines, scope, and budget. * Administer Integrated Workplace Management Systems (IWMS) including space allocation, office moves, onboarding/offboarding changes, lease data, and asset maintenance. Financial Management * Own budgeting, forecasting, and monitoring of all associated office expenses and investments. * Process and review invoices, manage office supply inventory, and ensure adherence to annual budgets and savings goals. * Prepare financial and business reports for the Head of CRES East Region. Vendor & Contract Management * Oversee external vendors and contractors, ensuring alignment with SLAs, KPIs, and contract requirements. * Partner with Procurement to ensure all contracts comply with Swiss Re standards. * Direct and evaluate the work of external staff (3 team members). Risk, Safety & Compliance * Manage site-level risk by identifying, assessing, and documenting risks; completing all required reports accurately and on schedule; providing clear risk-control assessments; and ensuring effective response and resolution of incidents or unexpected operational events. * Lead Business Continuity Planning for the sites, including documentation, training, and annual safety/security reviews. * Maintain a strong understanding of corporate office leases and ensure compliance with all lease provisions. About You: * Fluency in Spanish required. (Need to be English speaking and Spanish speaking) * Bachelor's degree or a minimum of 10 years of real estate and facility management experience in a global, highly professional environment. * Proven project management experience, including construction and fit-out oversight. * Demonstrated ability to build trusted client and stakeholder relationships and deliver practical solutions. * Strong knowledge of lease language and property standards. * Exceptional verbal and written communication skills; ability to present to stakeholders and senior leadership. * Advanced proficiency with MS Outlook, Word, Excel, PowerPoint, and Teams. * Experience with Integrated Workplace Management Systems (IWMS). * Strong networking and negotiation skills; comfortable engaging with new stakeholders at all levels. * Swiss Re supports flexible working arrangements; however, due to the relationship-driven and operational nature of this role, consistent on-site presence is essential. This role is based in Miami, Florida. The estimated base salary range for this position is $80,000 to $120,000. The specific salary offered for any given role will take into account a number of factors including but not limited to job location, scope of role, qualifications, complexity/specialization/scarcity of talent, experience, education, and employer budget. At Swiss Re, we take a "total compensation approach" when making compensation decisions. This means that we consider all components of compensation in their totality (such as base pay, short-and long-term incentives, and benefits offered), in setting individual compensation. About Swiss Re Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. Swiss Re is an equal opportunity employer. It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled. During the recruitment process, reasonable accommodations for disabilities are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed. Keywords: Reference Code: 136176 Nearest Major Market: Miami Job Segment: Facilities, Operations Manager, Contract Manager, HR, Compliance, Operations, Legal, Human Resources

Working Title: STATE ATTORNEY'S OFFICE, 11TH CIRCUIT- ACCOUNTING MANAGER- 21003348 Pay Plan: State Attorneys JAC 21003348 Salary: $75,000.00 - $115,000.08 Total Compensation Estimator Tool OFFICE OF THE STATE ATTORNEY KATHERINE FERNANDEZ RUNDLE ELEVENTH JUDICIAL CIRCUIT STATE ATTORNEY INTEROFFICE MEMORANDUM TO: EXTERNAL CANDIDATES FROM: PRIMROSE LAURIENT Senior Human Resource Administrator DATE: February 25, 2025 RE: POSITION AVAILABLE Accounting Manager Location: E.R. Graham Building 1350 N.W. 12th Avenue Miami, Florida 33136 The Accounting Manager supports the Fiscal Director. The position includes administrative and professional accounting work, assisting in the operation and supervision of all fiscal and accounting functions in the Miami-Dade State Attorney's Office. Some in-state travel may be required. The work schedule is 8:30 a.m. to 5:00 p.m. This position is exempt from the Fair Labors Standards Act (FLSA). This position offers a Limited Flexible Work Schedule and Teleworking Option. The Job Responsibilities are: * Managing all accounting sections to include budgeting, general ledgers, accounts payable, contract records, procurement, property records. * Maintaining specialized accounting records to properly account for funds provided, expended and projection of year-end balance. * Preparing and reviewing budget request for State and County fiscal years. Responsible for budgeting, expenditure tracking and analysis for management. * Maintaining payment of invoices, contract reporting, purchasing commodities and services. * Assisting in the preparation and review of vendor contracts, grant agreements and other contractually binding documents. * Performing other related duties as assigned The Minimum Requirements are: * Possession of a CPA certificate and three (3) years of professional accounting experience; one (1) year must have been in a supervisory capacity, or * A master's degree and three (3) years of professional accounting experience; one (1) year must have been in a supervisory capacity, or * Graduation from an accredited four-year college or university with a major course work in finance/accounting and four (4) years of professional accounting experience; one (1) year must have been in a supervisory capacity, The Preferred Qualifications and Skills are: * Knowledge of non-profit/governmental fund accounting * Knowledge of legislative appropriation process, state budget laws and policies, budget principles, budget categories and funds, FLAIR and other auxiliary reporting systems * Ability to interpret and implement CFO, FLAIR LAS/PBS reports or memorandums Specific Skills and Characteristics: The Successful Candidate must be able to: * Effectively supervise, motivate, organize and prioritize the workload of assigned Fiscal Staff * Communicate with, train, motivate, direct, organize and prioritize the workload of assigned staff in a positive and productive manner * Ability to effectively work with staff of all levels and with internal and external agencies in a positive and productive manner * Possess and demonstrate the ability to understand and apply applicable rules, regulations, policies and procedures related to above job duties * Be personable and positive, demonstrating compassion and providing excellent customer service to all levels of staff and the public * Possess and demonstrate expertise of accounting and financial planning principles, practices and procedures * Possess and demonstrate the ability to prepare analysis of reports that offer recommendations to effect budget or operation needs * Possess and demonstrate the ability to analyze records of financial transactions to determine accuracy and completeness of entries * Possess and demonstrate excellent analytical and organizational skills and be very detailed oriented * Possess and demonstrate the ability to meet stringent deadlines that are not negotiable * Possess and demonstrate effective critical thinking and problem-solving skills * Possess and demonstrate exceptional verbal, written and interpersonal skills * Possess and demonstrate the ability to multi-task while working under pressure * Possess and demonstrate the ability to work independently as well as in a team environment * Possess and demonstrate excellent interpersonal skills and effectively deal with all levels of staff and outside agencies * Possess and demonstrate proficiency with Microsoft Office software, including advanced Excel skills Yearly Salary Range: $75,000.00 - $115,000.08 (Salary to commensurate with experience) To apply for this position, please complete and submit an application, and updated resume to: ********************., with the Subject: Accounting Manager. Applications can be downloaded from our website at: ***************** The State Attorney's Office reserves the right to modify the conditions of this job announcement or to withdraw the announcement without prior written or other notice. All information provided by applicants is subject to verification and background investigation. False statements or omission of information on any application materials may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed. Insurance benefits, vacation package and Florida Retirement System Pension benefits are offered with this position Internal and External Candidates will be considered Equal Employment Opportunity/Affirmative Action Employer If you are a retiree of the Florida Retirement System (FRS), please check with the FRS at ************** on how your current benefits may be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:

Are you a professional Dental Office Manager looking for a fulfilling Full Time opportunity? Join Our Collaborative Dental Team as a Full Time Dental Office Manager at Wellington Smiles in Wellington, Florida! This is an amazing opportunity for a confident leader who thrives in a fast-paced environment with suppoting team and positive culture, loves solving problems, builds strong teams, thrives on structure and accountability, and keeps the office running smoothly with professionalism and heart. At Wellington Smiles you can take ownership, grow professionally, and be proud of what you help build every day. Full Time Dental Office Manager Schedule Monday through Friday 8:00am - 5:00pm, with lunch breaks To learn more about this established practice: ************************ Dental Office Manager Job Summary Within the Star Dental Partners affiliated network of dental practices, the Office Manager is responsible for monitoring and managing the operations of a single location. The Office Manager will focus on executing numerous operational tasks in their dental practice with the goal of enhancing practice level efficiencies and growth in conjunction with the support team and the primary dentist of the practice. The Office Manager works closely with the Regional Director of Operations (RDO) to drive a positive team culture and achieve positive practice results. Full Time Benefits Quarterly Office Manager Bonus Incentive Quaterly Growth Bonus Incentive Monthly Employee Performance Incentive Program 401K Paid Time Off Paid Company Holidays, Bereavement, and Jury Duty Paid Basic Life & AD&D insurance Medical, Dental, and Vision Short Term Disability Voluntary Life & AD&D Insurance Employee Referral Bonus Program Pet Insurance Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives Additional Practice Perks Patient-centric community approach Work/life balance Opportunity for career growth Professional development and support with continuing education Strong business and operational teams Employee Assistance Program for all employees and their household Responsibilities • Team leadership, coaching and training • Profit & Loss (P&L) management • Staff and patient scheduling • Time & Attendance (T&A) management • Payroll process management • Accounts Payable (AP) management • Manage insurance claims and other forms of payment • Patient satisfaction and experience • Collaborate on internal and external marketing efforts • Implement policies and procedures • Promote SDP company policies and best practices (published or otherwise communicated) • Management of dental licenses and other related certifications • Maintain current safety procedures and personal protective equipment required to minimize health risks • Other job duties as assigned Qualifications • At least 2 years of dental office management or equivalent experience required • Proficient in dental performance management software (Dentrix, Denticon Preferred) • Strong understanding of marketing strategies, platforms, tools and metrics • Intermediate experience with Microsoft Office Suite of applications (Excel, Outlook, SharePoint, and Word) • Solid understanding of P&L management, revenue cycle, A/R (budgeting) • Comprehensive understanding ability to enforce current labor laws • Adhere to current regulatory agency guidelines (OSHA, HIPAA, CDC, etc.) Work Environment/Conditions • Ability to maintain a full-time employment schedule approximately 40 hours per week; extended hours may be requested or required • Ability to travel up to 10% • Prolonged sitting and standing as needed • Ability to lift up to 15 lbs. • Exposure to potentially hazardous objects and/or materials • Ability to wear appropriate work attire as needed or required Equal Employment Opportunity Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Hotel Front Office Manager is responsible for overseeing all aspects of the front desk and guest services operations to ensure exceptional guest experiences. They manage the front desk staff, handle guest inquiries and concerns, manage room reservations, and collaborate with various departments to maintain efficient hotel operations. What you'll be doing Supervision and Leadership: Lead, train, and manage the front desk team to provide excellent customer service. Set performance goals for front desk staff and conduct regular performance evaluations. Ensure a welcoming and professional demeanor is maintained by the front desk team. Guest Relations: Greet guests, handle check-in/check-out procedures, and assist with any special requests. Resolve guest issues, complaints, or concerns in a prompt and satisfactory manner. Maintain a high level of guest satisfaction by ensuring a personalized and attentive service. Reservations and Room Allocation: Manage room reservations, ensuring accuracy and adherence to guest preferences. Coordinate with housekeeping to ensure timely preparation of rooms for arriving guests. Oversee the room allocation process to maximize occupancy and revenue. Front Desk Operations: Ensure a smooth check-in and check-out process, including handling payments and ensuring accuracy of guest information. Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively. Monitor and manage the front desk's daily tasks, including guest correspondence, phone inquiries, and guest requests. Financial Management: Assist in budgeting and financial forecasting related to the front office department. Monitor and control expenses, such as staffing, supplies, and equipment maintenance. Contribute to revenue generation through upselling rooms and promoting hotel amenities. Collaboration and Communication: Coordinate with housekeeping, engineering, and other hotel departments to ensure seamless operations. Maintain open communication with management to address operational issues and propose improvements. Prepare regular reports on front desk activities, occupancy rates, and guest feedback. Skills and Abilities Bachelor's degree in hospitality management or related field (preferred). Proven experience in hotel front office operations or guest services. Strong leadership and interpersonal skills. Excellent communication and problem-solving abilities. Proficiency in hotel management software and computer systems. EXPERIENCE WITH PMS IS HIGHLY PREFERRED Ability to remain composed in high-pressure situations. Knowledge of local attractions and services to assist guests effectively. Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Benefits: Benefits for Full Time employees may include: Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program Meal Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! *Benefits vary by location* EEO/VET/DISABLED

The Hotel Front Office Manager is responsible for overseeing all aspects of the front desk and guest services operations to ensure exceptional guest experiences. They manage the front desk staff, handle guest inquiries and concerns, manage room reservations, and collaborate with various departments to maintain efficient hotel operations. What you'll be doing Supervision and Leadership: Lead, train, and manage the front desk team to provide excellent customer service. Set performance goals for front desk staff and conduct regular performance evaluations. Ensure a welcoming and professional demeanor is maintained by the front desk team. Guest Relations: Greet guests, handle check-in/check-out procedures, and assist with any special requests. Resolve guest issues, complaints, or concerns in a prompt and satisfactory manner. Maintain a high level of guest satisfaction by ensuring a personalized and attentive service. Reservations and Room Allocation: Manage room reservations, ensuring accuracy and adherence to guest preferences. Coordinate with housekeeping to ensure timely preparation of rooms for arriving guests. Oversee the room allocation process to maximize occupancy and revenue. Front Desk Operations: Ensure a smooth check-in and check-out process, including handling payments and ensuring accuracy of guest information. Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively. Monitor and manage the front desk's daily tasks, including guest correspondence, phone inquiries, and guest requests. Financial Management: Assist in budgeting and financial forecasting related to the front office department. Monitor and control expenses, such as staffing, supplies, and equipment maintenance. Contribute to revenue generation through upselling rooms and promoting hotel amenities. Collaboration and Communication: Coordinate with housekeeping, engineering, and other hotel departments to ensure seamless operations. Maintain open communication with management to address operational issues and propose improvements. Prepare regular reports on front desk activities, occupancy rates, and guest feedback. Skills and Abilities Bachelor's degree in hospitality management or related field (preferred). Proven experience in hotel front office operations or guest services. Strong leadership and interpersonal skills. Excellent communication and problem-solving abilities. Proficiency in hotel management software and computer systems. EXPERIENCE WITH PMS IS HIGHLY PREFERRED Ability to remain composed in high-pressure situations. Knowledge of local attractions and services to assist guests effectively. Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Benefits: Benefits for Full Time employees may include: Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program Meal Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! *Benefits vary by location* EEO/VET/DISABLED

Office Manager - are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding career? Join our TEAM at Ace Handyman Services! We are a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers. As we continue to grow, we are looking for highly organized and motivated candidates just like you to serve as a Customer Sales and Scheduling Specialist to ensure efficient and smooth daily operations in our Boca Raton office. In this role you will handle calls from our customers on the types of services & solutions we provide as well as our service model. NO COLD CALLING AND NO CONSTRUCTION EXPERIENCE REQUIRED! MUST HAVE A STRONG PHONE PERSONALITY AND BE COMFORTABLE WITH PHONE SALES. Additionally, you will be a key component to the management of the daily schedule. Listening to customers and helping them solve their problems is the objective. Matching the right craftsmen/handyman with the right customer is key to a successful customer experience. This is Leadership Role in our company and you will work closely with the owners in the management and supervision of the craftsman. We offer highly-competitive compensation and benefits, and the chance to work with a national organization that still maintains the flexibility and tight-knit feel of a locally owned and independently operated franchise in Boca Raton. If this sounds like the kind of career move you've been looking to make, and if you meet our qualifications, we want to talk with you. Contact us today! Here is just some of what we have to offer: Starting salary from $40,000-$45,000 per year based on experience Hours are 8:00am - 5pm - Monday through Friday Aflac Health insurance Paid Vacation Paid Holidays Advancement and growth opportunities Regular pay reviews Plus more! Job ResponsibilitiesAs an Office Manager, you will be responsible for inbound customer sales while organizing work and project schedules for our craftsmen. This will require that you provide customers with information and expert advice on our services, pricing, and availability. Your specific duties in this role will include: Respond incoming job leads in a timely manner Coordinating the schedule for multiple craftsmen and projects Utilizing our dispatching & schedule management software Returning customers calls as needed and following up with past customers Job RequirementsWe are looking for professionals who are highly organized and detail-oriented, with a strong administrative background and multi-tasking skills. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to interact effectively with both customers and our craftsmen. You will also need a strong solution-focused attitude and be quick on your feet. Specific qualifications for the role include: Prior experience as an administrative assistant/scheduling experience Comfortable with sales Adaptive to technology Strong customer service skills Solid typing skills; ten-key skills, a plus Great multitasking and prioritization skills Sales and/or Marketing - a basic understanding of sales and marketing and the differences between the two, a plus QuickBooks Online or other accounting knowledge, a plus Most Important - a GREAT phone personality and the ability to explain our services to potential customers calling in and booking jobs. Build a fun and rewarding career with an industry leader! This will be one of the best places you have ever worked! Apply now! Compensation: $40,000.00 - $45,000.00 per year The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry. Most of the projects completed are for Repeat and Referral Customers-folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting "Show Me All Jobs" above. Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.

Sunshine Physician Services, Inc was founded in 1999 and our central billing office is located in Jupiter, FL. Our company vision is not to be the largest medical billing company but to provide the most personalized medical billing and contract negotiation experience possible. Job Description Plans, coordinates, directs and monitors activities of Sunshine Billing Department. Formulates policies and planning of the Billing Specialists to ensure maximum utilization of available resources. Responsible for orienting, training, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures. To plan and implement staff education programs to include the orientation of new hires and ongoing staff education, to assure staff competence in providing quality patient care, quality patient information and quality financial information. Collaborate with management to ensure a comprehensive staff education program. To assist in assuring proper re-training for any trend or results derived from Denial Management. Works closely with billing staff to assist with medical billing activities such as the work queue lists and posting transactions to ensure AR is clean for month-end. CPC coding certification is preferred Prevent insurance fraud by maintaining ethical billing procedures Hours are Monday-Friday 8am-5pm. Qualifications Requires 5 years' experience in Medical Billing Requires 4-6 years of revenue cycle experience with a functional knowledge in multi-specialty environment. Strong billing experience preferred to include regulatory/government/state billing guidelines. Accomplishes human resource objectives by selecting, orienting, training, scheduling, coaching, counseling, and disciplining employees; communicating job expectation; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures. Meets billing operational standards by contributing billing information to strategic plans and reviews; implementing production, productivity, quality, and customers-service standards; resolving problems; identifying billing system improvements. Familiar with Practice Management systems including Intergy, NueMD, OpenPM, or eClinical Additional Information Sunshine Physician Services, Inc. is an Equal Opportunity Employer. We have made it a priority to develop diversity initiatives that encourage a welcoming workplace environment. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated.

Job DescriptionBenefits/Perks Competitive Compensation including performance bonuses Attractive benefits including retirement planning and bonuses Career Advancement 4Kids Dental is a burgeoning pediatric dental practice dedicated to providing top-notch oral care to predominantly Hispanic communities. We are seeking an office manager to lead our administrative team and help us deliver exceptional patient care. The ideal candidate must be highly organized and able to help implement and monitor operating systems and procedures. Responsibilities Efficiently manage the daily operations of the dental ofice Lead and mentor staff to provide excellent patient experiences Oversee scheduling, billing, insurance processing, and financial management Handle patient inquiries and concerns Implement and maintain office polices and procedures alongside Dental Service Organization Monitor and improve office efficiency and productivity Collaborate between dental office and Dental Service Organization to achieve practice goals Negotiate contracts and pricing with vendors and service providers Accurately maintain general office budget Qualifications Previous experience in Dental Office Management or similar position preferred Leadership skills to inspire and motivate office personnel Proficiency in dental software and office management tools Excellent time management, organization skills and ability to prioritize multiple tasks Strong problem-solving skills and attention to detail Excellent verbal and written communication and interpersonal skills College degree preferred Earning Potential Salary $40,000 + (and will depend on previous experience) Bonuses based on performance metrics

Additional Information: This hotel is owned and operated by an independent franchisee, Doral Hotel Enterprises. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. The Dual Property Front Office Manager is responsible for the overall leadership, strategic direction, and efficient operation of the Front Desk, Guest Services, and related guest-facing functions at both Element Doral and Aloft Doral. This role ensures exceptional guest satisfaction, operational excellence, and Marriott brand compliance across two distinct lifestyle properties. Key Responsibilities - Operational Leadership - Oversee daily Front Office operations for both properties, ensuring seamless guest service delivery. - Maintain lobby presence during peak hours to support staff and engage guests. - Manage scheduling and staffing for both hotels based on business needs. - Monitor room inventory, rate strategies, and forecasts in coordination with Revenue Management. - Uphold all Marriott brand standards, SOPs, and quality assurance requirements. Guest Service & Satisfaction - Handle VIP arrivals, elite guest experiences, and special requests with personalized attention. - Lead guest recovery efforts and ensure timely follow-up through GXP and internal communication channels. - Drive a strong guest-service culture through coaching, recognition, and accountability. Team Management & Development - Recruit, hire, train, and develop all Front Desk, Guest Services, and Night Audit staff across both locations. - Conduct regular performance evaluations, deliver feedback, and create development plans. - Foster a positive and productive work environment that encourages teamwork and growth. Financial & Administrative Duties - Manage departmental budgets, payroll, and labor costs efficiently. - Review expenses, approve invoices, and participate in monthly financial reviews. - Oversee cash handling, credit card compliance, and daily financial procedures. Safety, Security & Compliance - Enforce hotel safety protocols and ensure both properties adhere to loss prevention standards. - Train staff on emergency procedures and maintain compliance with all policies. Required: - Minimum 2-3 years of Front Office leadership experience (Supervisor or Manager level), preferably within Marriott brands. - Proficiency in Marriott systems including Lightspeed (PMS), GXP, and MGS platforms. - Strong understanding of guest satisfaction metrics and elite loyalty program requirements. - Outstanding leadership, communication, and conflict-resolution skills. - Ability to manage operations across two hotels simultaneously. - Flexible availability, including weekends and holidays. Health Insurance Dental Insurance 80 Hours of Paid Vacation Annually Complimentary Daily Lunch Provided by the Restaurant Hotel/brand travel discounts available per company policy. $55,000.00 - $65,000.00 This company is an equal opportunity employer. frnch1

Hampton Inn Coconut Grove hotel is looking for a customer-focused, energetic leader who is ready to take their career to the next level as our new Front Office Manager. In this role, you'll have the ability to lead and grow our front desk operations by training, coaching, and mentoring the front desk staff enabling them to provide outstanding guest experiences. If you thrive on connecting with people, making an impact while enjoying a competitive salary and benefits package, we want to talk to you. About Us At Hospitality America, winner of Top Workplaces USA, we provide hospitality management services across all aspects of hotel management and operations through a principled approach that is guided by our values. What we call P.E.A.C.H. PASSIONATE - Passionate with the spirit to serve. EXCELLENCE - Committed to excellence that inspires results. ADAPTABLE - Adjust, adapt, and overcome. COMMUNITY - Creators of a collaborative community invested in growth. HUMBLE - Humble, trustworthy, and transparent. They guide how we work, who we work with, and how we achieve success for our partners and our internal community. Our people are the core to our success; therefore, we invest in employee training and development to ensure our communities and team members can thrive. What you'll do Lead the daily operations of the front desk by empowering all front desk staff to provide all guests with a superior check-in/check-out experience and that all guests' needs are met with friendly and efficient service. Act as a problem solver for our guests providing win/win solutions and empower the front desk staff to do the same. Implement and maintain processes and procedures that meet or exceed hotel guest satisfaction measures. Ensure all front desk staff are trained in all front desk operations, hotel policies, brand requirements, and customer service standards. Recruit, mentor, train, and support all front desk staff enabling them to perform at their best. Provide regular development opportunities for front desk staff to improve our leadership pipeline. Oversee the financial control procedures for cash, vouchers, inventories, and receivables. Produce accurate financial reports in a timely manner. Ensure personnel files are accurate and comply with both local and federal laws and regulations. Why Hampton Inn Coconut Grove Miami hotel: Competitive Salary: We believe in recognizing and rewarding our team members for their hard work. Exciting and Fun Work Environment: Nobody wants to work in a dull and boring environment, join a team that believes you should enjoy coming to work every day! Top Notch Training and Growth Opportunities: We'll make sure you have what you need to excel in your career! Medical Benefits coverage. Paid holidays and vacation time. 401k Retirement Plan. EDUCATION AND EXPERIENCE Familiarity with hotel operations, including check-in/check-out procedures, room allocations, billing processes, and general hotel policies preferred. 1-2 years of customer service leadership preferred. Exceptional verbal and written communication skills. Ability to handle various responsibilities simultaneously, such as answering phone calls, managing guest requests, and coordinating with other departments. Ability to cultivate a productive team that embodies PEACH. Ability to work in a fast-paced, dynamic environment. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to stand for prolonged periods of time. Must be able to lift up to 50 pounds. Must be able to navigate various departments of the organization's physical premises. TRAVEL: Less than 5% AFFIRMATIVE ACTION/EEO STATEMENT: Hospitality America, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. ADDITIONAL INFORMATION: This in no way states or implies that these are the only duties to be performed by the employee filling this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description . Reasonable accommodation will be provided to enable qualified individuals with disabilities to perform this position's essential functions. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

We are seeking a dedicated and highly organized Front Office Manager to join our vibrant team at AC Miami - Brickell. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional guest service. As the Front Office Manager, you will oversee the front desk operations, ensuring a seamless and welcoming experience for all guests. Key Responsibilities: Direct daily front office operations, ensuring efficient check-in/check-out processes and customer-oriented service. Lead, train, and motivate the front office team (e.g., Guest Service Agents, Concierge, Bell Staff) to uphold brand (Marriott) and hotel standards of excellence. Develop and maintain strong relationships with guests to ensure a positive and memorable guest experience. Collaborate with housekeeping, maintenance, and other departments to ensure guest requests and operational enhancements are efficiently addressed. Handle guest inquiries, requests, and escalated complaints promptly and effectively to maximize guest satisfaction and loyalty. Monitor and evaluate staff performance, providing constructive feedback and professional development opportunities. Manage scheduling and staffing needs to optimize service quality while effectively managing labor costs. Oversee reservation procedures, room allocations, and revenue strategies to optimize occupancy and average daily rate (ADR). Assist with the preparation of departmental budgets, forecasting, and financial planning, ensuring operations remain within set guidelines. Ensure compliance with all health, safety, security, and hotel policies and standard operating procedures (SOPs). Maintain accurate guest records, billing, and financial transaction procedures. Qualifications: Experience: Proven experience (typically 3+ years) as a Front Office Manager, Assistant Front Office Manager, or similar supervisory role within the hospitality industry. Marriott brands experience a significant plus. Education: Bachelor's degree in hospitality management, Business, or a related field preferred. Technical Proficiency: Proficiency in Property Management Systems (PMS) such as Opera, Lightspeed, or a similar platform, and standard office software (e.g., Microsoft Office Suite). Leadership: Strong leadership, coaching, and team-building skills with the ability to inspire a diverse team. Communication: Exceptional verbal and written communication skills for interacting with guests, staff, and management. Problem-Solving: Proven ability to resolve complex guest issues calmly and effectively in a fast-paced environment. Availability: Must be flexible to work various shifts, including nights, weekends, and holidays, as needed for a 24/7 operation. Benefits: - Competitive salary with opportunities for professional growth and development. - Comprehensive health, dental, and vision insurance. - 401(k) retirement plan with employer match. - Paid time off. - Employee discounts on hotel stays and dining. Join our team at AC Miami - Brickell and contribute to creating memorable experiences for our guests while enhancing your career in the hospitality industry. Apply today to become an integral part of our dynamic and guest-focused team!

Our Premier client is looking for a Front Office Manager for a LUXURY Hotel onsite in Charleston, SC. The person applying to this position MUST have Four or Five Star and/or Four-Five Diamond hotel experience. FORBES CUSTOMER EXPERIENCE (no exceptions). The Front Office Manager is a key leader within the Rooms Division, responsible for ensuring seamless and elevated guest experiences across Guest Services, Front Desk, Concierge, and Rooms Control. This position champions operational excellence, Forbes Five-Star standards, and an inspired service culture reflective of this hotel's legacy and ambition. Reporting to the Director of Front Office, the Front Office Manager leads by example, cultivates top-tier talent, and brings a strategic mindset to daily operations. They serve as ambassadors of the brand - embodying empathy, professionalism, and presence. While no job description can provide a comprehensive list of all duties, the following outlines the major responsibilities for the position. Duties/Responsibilities: Demonstrates proactive ownership of the Front Office operation as a department head. Maintains consistent communication by monitoring and responding to emails and messages in a timely manner. Provides direction and follow-through on matters without reliance on continuous oversight. Balances professional responsibilities with personal well-being, while recognizing the nature of the role requires ongoing engagement beyond scheduled shifts. Represent the property and the management by projecting a positive hotel image through excellent communication, efficient problem solving, and taking responsibility of guest needs. Lead and mentor Front Office team members through daily operations, with a focus on coaching, performance development, and cultivating leadership from within. Spearhead upsells, audits, creation of Standard Operating Procedures based on needs. Ensure execution of Forbes Five-Star service through daily audits, training, and implementation of best practices and SOPs. Partner closely with Housekeeping, Revenue, Spa, Transportation, and other departments to ensure a collaborative, guest-focused operation. Proactively manage daily arrivals, departures, special occasions, and VIP programming. Oversee rooms control and billing accuracy to ensure a seamless guest journey. Represent Director of Front Office/Assistant Director of Front Office in their absence. Ensure brand standards are not only met - but exceeded - at every touchpoint. Required Skills/Abilities: Exceptional communication skills - both verbal and written - with a talent for gracious guest recovery and conflict resolution. Must be proficient in Windows, Word, Excel, PowerPoint. INFOR HMS knowledge is preferred. Education and Experience: A 4-year degree or equivalent in hospitality or related studies. Minimum of 2 years' experience in a luxury or Forbes-rated property with a progressive track record of leadership in Front Office operations. Benefits: Enjoy free meals in our colleagues' café Paid Time Off based on hours worked, up to 16 days in your first year 8 Paid Public Holidays Up to 4.5% Company Match - Retirement Savings Plan after one year of service Medical, Dental, Vision Insurance Flexible Spending Account Health Savings Account Colleague Commuter Benefit Hotel discounts at Spa & Dining Outlets Friends & Family Hotel Room Discounts

Job Description Summary: Assist with supervising the front office area while maintaining data on room occupancy, and communication with Sales, Housekeeping and Catering concerning arrivals and departures. Essential Job Functions: Include the following. Other duties may be assigned. Supervise all Front Desk Agents, Bell, PBX, Front Office Supervisors, Guest Relations Dept, and Valet Dept. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. Respond to guest's special requests, needs, problems, issues and concerns and accommodate groups to ensure optimal levels of guest satisfaction and repeat business. Create and post all Front Office associate schedules. Implement company programs and supervise the daily operations of the Front Desk to comply with SOPs, maximize revenues, and motivate associates to ensure an optimal level of quality service and hospitality are provided to the hotel customers. Prepare reports and assist in overseeing the Front Desk & Guest Services Upsell & Inventive Programs to maximize revenue. Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for Front Office associates and other employees. Resolve customer complications and complaints by conducting thorough research of the situation and determining the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising approach to accommodate unusual situation. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered. Comply with attendance standards and be available to work on a regular basis. Perform any other job-related duties as assigned by Director of Front Office. Diplomatically handle guest complaints in the absence of the Director of Front Office, including situations that arise when hotel is oversold, irate guests, etc. Required Skills and Abilities: Full-Time Management position that requires a flexible schedule and the ability to work day/night shifts, weekends, and holidays. A varied schedule. Must have the previous experience in hospitality Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Ability to access and accurately input information using a moderately complex computer system. Ability to observe and detect signs of emergency situations. Ability to communicate verbally and in writing and prepare complex reports of room availability and revenues generated. Education and Experience: High School Diploma plus some college, previous front desk / guest service experience in a supervisory capacity. Reservation knowledge is helpful. Language Skills: Excellent service skills including etiquette and ability to work with the public. Knowledge of communications skills, organization skills, ability to deal with diverse clientele, golf knowledge. Reasoning Ability: Ability to solve problems and deal with a variety of variables in situations where only limited standardization exists. Ability to provide and interpret a variety of instructions furnished in written, oral, diagram or schedule form. Other Skills and Abilities: Ability to communicate and work well with fellow employees and other departments. Maintain a presentable appearance, behavior and manner at all times. Ability to process administrative work. Ability to manage multiple tasks effectively. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, sit, walk, bend and use hands to finger, handle or feel objects, tools or controls. The employee is frequently required to talk or listen. The employee frequently is required to use hands to grab, move, lift, or feel objects, and use telephone, computer, and copier machine.

Overall Scope and Responsibility: Responsible for overseeing registration of new guests, departures, PBX, reservations, cashier close reports and front office reports. Interact and work closely with other departments in an efficient manner. Provide and maintain the highest possible service standards to our clientele at all times. Essential Duties: Oversees the registration process including inputting and retrieving information from computer, confirming pertinent information including number of guests and room rates. Assigns rooms based on guest's specific requests, VIP status etc. Issues keys and non-verbally confirms the room number and rate Informs guests on hotel facilities and amenities, provides directions within the property. Communicates luggage delivery / retrieval with the bell staff, and car requests with the valet if needed Oversees basic accounting procedures including exchange of foreign currency, cash handling, posting charges to guest folio, making adjustments etc Reviews reports such as credit limit report, arrivals/ departures, discrepancy report, group resumes etc and communicates pertinent information to the respective department Communicates credit issues to all revenue generating departments Projects a warm welcome, follows 10-5 rule, acknowledges waiting guests with no exception. Uses a clear and positive speaking voice, listens to understand requests, responds with appropriate action and provides options Communicates guest requests with the appropriate department Fields guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listens and extends assistance in order to resolve guest dissatisfaction using empowerment within acceptable limits. Consults FO managers for further assistance Reviews departing guest's folios and invites guests back Makes reservations Acts as concierge assisting guests with directions, transportation and coordinated further accommodation through concierge. Job Knowledge, Skills, & Abilities Guest experience manager preferred Outgoing and guest-first personality Excellent communication, interpersonal, and organization skills. Sense of ownership Guest-oriented mindset Strong leadership skills Integrity and professionalism Ability to develop the team through training and follow-ups Attention to detail Must be able to carry 10 lbs. Commitment to superior customer service and excellent customer service skills. Proven ability to influence a team and achieve results. Flexibility and creative problem-solving ability. Strong initiative and self-motivation. Fluency in job related English both verbal and non-verbal. An appreciation and respect for the diversity of all individuals in the workplace. Ability to handle pressure and work in a fast paced environment. Must be able to work days, evenings, and weekends as necessary. No job description for any position can possibly include all duties which may be requested by guests or required by the needs of the hotel. Listed above is a summary of the major responsibilities for this position.

Additional Information: This hotel is owned and operated by an independent franchisee, Concord Hospitality Enterprises Company. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. About The Ben West Palm At The Ben, West Palm Beach, every corner tells a story. Part of Marriott's Autograph Collection, our hotel is inspired by the legendary Byrd “Birdie” Dewey and her famed Ben Trovato Estate-a place where creativity, sophistication, and individuality converged. Today, The Ben carries that spirit forward, blending modern luxury with a warm, story-rich atmosphere that feels “Exactly Like Nothing Else.” Perched along the waterfront, The Ben overlooks the shimmering marina and the Intracoastal Waterway, where city energy meets coastal elegance. Guests are invited to savor bold flavors at Proper Grit, our signature whisky and supper club-inspired restaurant, or enjoy rooftop Mediterranean tapas and handcrafted cocktails at Spruzzo, downtown's only water-facing rooftop lounge. With a rooftop heated saltwater pool, versatile event spaces, and a team devoted to authentic hospitality, The Ben is a destination where every moment becomes a lasting memory. Position Overview At The Ben, the front desk is more than a check-in point-it is the heart of our guest experience, where first impressions are made and lasting memories begin. As Front Office Manager, you are the architect of this experience, orchestrating every detail with elegance, precision, and care. You lead a team of ambassadors who embody warmth, sophistication, and attentiveness, ensuring that each guest encounter feels personal and effortless. From anticipating needs before they arise to resolving challenges with poise, your role shapes the narrative of every stay. This is a position for a proactive, inspirational leader who thrives on creating seamless, story-worthy experiences in a dynamic, luxury environment. Key Responsibilities Guest Relations Oversee all front office operations to ensure exceptional guest satisfaction. Address guest complaints, requests, and inquiries promptly, professionally, and with warmth. Ensure VIPs and returning guests receive tailored, personalized service. Maintain the highest standards of guest service and hospitality across the team. Team Management Recruit, train, and mentor front office staff to uphold The Ben's luxury service standards. Conduct regular performance evaluations, providing constructive feedback and coaching. Foster a collaborative, motivated, and positive work environment. Schedule staff to ensure appropriate coverage and operational efficiency. Operations Management Monitor daily front desk activities, ensuring smooth and organized operations. Maintain a polished, welcoming, and impeccably organized front office environment. Implement and enforce standard operating procedures for consistency and excellence. Coordinate with other hotel departments to ensure seamless guest experiences. Financial Management Oversee front office budget and manage expenses responsibly. Ensure accurate billing, cash handling, and credit card transactions. Prepare and analyze financial reports related to front office operations. Technology & Systems Ensure efficient use of hotel management software and systems. Train staff on new systems, updates, and technology. Troubleshoot and resolve front office technology issues promptly. Compliance & Safety Ensure adherence to all hotel policies, procedures, and brand standards. Maintain knowledge of local health, safety, and regulatory requirements. Implement and monitor safety protocols to protect guests and staff. 3+ years of experience in a supervisory or management role in a front office or hospitality environment. Proven ability to lead, coach, and motivate a high-performing team. Exceptional communication, interpersonal, and problem-solving skills. Experience with GXP, Lightspeed, or similar property management systems is a plus. Strong organizational skills with attention to detail and operational excellence. Ability to remain calm, professional, and proactive in a fast-paced luxury environment. Flexible schedule including evenings, weekends, and holidays as required. $62,000 - $66,000 This company is an equal opportunity employer. frnch1

We are seeking a dedicated and highly organized Front Office Manager to join our vibrant team at AC Miami - Brickell. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional guest service. As the Front Office Manager, you will oversee the front desk operations, ensuring a seamless and welcoming experience for all guests. Key Responsibilities: Direct daily front office operations, ensuring efficient check-in/check-out processes and customer-oriented service. Lead, train, and motivate the front office team (e.g., Guest Service Agents, Concierge, Bell Staff) to uphold brand (Marriott) and hotel standards of excellence. Develop and maintain strong relationships with guests to ensure a positive and memorable guest experience. Collaborate with housekeeping, maintenance, and other departments to ensure guest requests and operational enhancements are efficiently addressed. Handle guest inquiries, requests, and escalated complaints promptly and effectively to maximize guest satisfaction and loyalty. Monitor and evaluate staff performance, providing constructive feedback and professional development opportunities. Manage scheduling and staffing needs to optimize service quality while effectively managing labor costs. Oversee reservation procedures, room allocations, and revenue strategies to optimize occupancy and average daily rate (ADR). Assist with the preparation of departmental budgets, forecasting, and financial planning, ensuring operations remain within set guidelines. Ensure compliance with all health, safety, security, and hotel policies and standard operating procedures (SOPs). Maintain accurate guest records, billing, and financial transaction procedures. Qualifications: Experience: Proven experience (typically 3+ years) as a Front Office Manager, Assistant Front Office Manager, or similar supervisory role within the hospitality industry. Marriott brands experience a significant plus. Education: Bachelor's degree in hospitality management, Business, or a related field preferred. Technical Proficiency: Proficiency in Property Management Systems (PMS) such as Opera, Lightspeed, or a similar platform, and standard office software (e.g., Microsoft Office Suite). Leadership: Strong leadership, coaching, and team-building skills with the ability to inspire a diverse team. Communication: Exceptional verbal and written communication skills for interacting with guests, staff, and management. Problem-Solving: Proven ability to resolve complex guest issues calmly and effectively in a fast-paced environment. Availability: Must be flexible to work various shifts, including nights, weekends, and holidays, as needed for a 24/7 operation. Benefits: - Competitive salary with opportunities for professional growth and development. - Comprehensive health, dental, and vision insurance. - 401(k) retirement plan with employer match. - Paid time off. - Employee discounts on hotel stays and dining. Join our team at AC Miami - Brickell and contribute to creating memorable experiences for our guests while enhancing your career in the hospitality industry. Apply today to become an integral part of our dynamic and guest-focused team!

Overall Scope and Responsibility: Responsible for overseeing registration of new guests, departures, PBX, reservations, cashier close reports and front office reports. Interact and work closely with other departments in an efficient manner. Provide and maintain the highest possible service standards to our clientele at all times. Essential Duties: Oversees the registration process including inputting and retrieving information from computer, confirming pertinent information including number of guests and room rates. Assigns rooms based on guest's specific requests, VIP status etc. Issues keys and non-verbally confirms the room number and rate Informs guests on hotel facilities and amenities, provides directions within the property. Communicates luggage delivery / retrieval with the bell staff, and car requests with the valet if needed Oversees basic accounting procedures including exchange of foreign currency, cash handling, posting charges to guest folio, making adjustments etc Reviews reports such as credit limit report, arrivals/ departures, discrepancy report, group resumes etc and communicates pertinent information to the respective department Communicates credit issues to all revenue generating departments Projects a warm welcome, follows 10-5 rule, acknowledges waiting guests with no exception. Uses a clear and positive speaking voice, listens to understand requests, responds with appropriate action and provides options Communicates guest requests with the appropriate department Fields guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listens and extends assistance in order to resolve guest dissatisfaction using empowerment within acceptable limits. Consults FO managers for further assistance Reviews departing guest's folios and invites guests back Makes reservations Acts as concierge assisting guests with directions, transportation and coordinated further accommodation through concierge. Job Knowledge, Skills, & Abilities Guest experience manager preferred Outgoing and guest-first personality Excellent communication, interpersonal, and organization skills. Sense of ownership Guest-oriented mindset Strong leadership skills Integrity and professionalism Ability to develop the team through training and follow-ups Attention to detail Must be able to carry 10 lbs. Commitment to superior customer service and excellent customer service skills. Proven ability to influence a team and achieve results. Flexibility and creative problem-solving ability. Strong initiative and self-motivation. Fluency in job related English both verbal and non-verbal. An appreciation and respect for the diversity of all individuals in the workplace. Ability to handle pressure and work in a fast paced environment. Must be able to work days, evenings, and weekends as necessary. No job description for any position can possibly include all duties which may be requested by guests or required by the needs of the hotel. Listed above is a summary of the major responsibilities for this position.